Academy Air Heating, Cooling, Plumbing and Electric

Photo of Academy Air Heating, Cooling, Plumbing and Electric

Located in Imperial, Missouri

Address: 924 Jeffco Executive Dr, Imperial, MO 63052, United States

Phone: +1 314-377-0943

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • Electrician
  • Furnace repair service
  • Electric generator shop
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Air conditioning contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-03 - Rating: 5)

    Matt and Alex were our techs. They were extremely knowledgeable, polite, and took extreme measures to ensure our home was protected from any form of damage during the installation of our new furnace and heat pump. They were even so awesome with our three big fur babies, and they didnt have to be. That meant so much to us.Great company to work with. Awesome techs. Definitely a win win. !!!

  • Review 2 (2025-01-03 - Rating: 5)

    Sebastian was our tech. He was wonderful. He let me know what he was the problem could be and explained what needed to be done. He was very pleasant while here. He even patient with our cat who wanted to be in the middle of things. We have always had great service with Academy Air. Thanks Donna Cox

  • Review 3 (2024-11-18 - Rating: 5)

    Ernest was the best! He identified a problem that wasnā€™t addressed in the original installation almost 5 yrs ago or in subsequent service calls in the years since then. He was very knowledgeable, professional and courteous. If I have other issues in the future I will request him and hope you will send him.

  • Review 4 (2024-12-31 - Rating: 5)

    Chris Reed 2 came out quickly and took care of the issue within just a few minutes. He was friendly and easy talk to. Very good technician.

  • Review 5 (2024-11-14 - Rating: 5)

    The whole experience as great! Good communication from the office on letting me know when Byron was to arrive. He was on time, very friendly and courteous. Byron fixed our drain problem and left the space as clean as it was when he arrived. I will certainly call Academy in the future and recommend them and Byron to everyone.

  • Review 6 (2024-12-04 - Rating: 5)

    Tristin was awesome- he went above and beyond to make sure our HVAC unit was repaired correctly after poor patch jobs from another company. He also took the time to explain what was needed and was up front and realistic with the anticipated costs. We will absolutely be using Academy again in the future.

  • Review 7 (2024-10-30 - Rating: 5)

    Jontay was very pleasant and very hard-working. He was on time and called like I asked him to do to make sure we could get there before he did. He repaired everything on the list and then showed us what exactly he did. This is the second time weā€™ve used Academy Air and will definitely call them again. We highly recommend them.

  • Review 8 (2024-12-12 - Rating: 5)

    Ernest Suggs came out to our house to flush our water heater. He was efficient and knowledgeable and pointed out some things to pay attention to in the future and suggested some additional repairs. Very happy with the service he provided.

  • Review 9 (2024-12-04 - Rating: 5)

    Our plumbing inspector Larry found a leaking valve on our hot water tank and had Reggie Harris come out right away to install a new valve. Great service from both of these gentlemen. Kudos!

  • Review 10 (2025-01-08 - Rating: 5)

    He wasnt Intimidating, very friendly and explain step-by-step.What needs to be done?Would recommend this company, especially this technician to anyone.Thank you so much for your amazing service

  • Review 11 (2024-12-14 - Rating: 5)

    Noah was amazing! He was professional from the moment I opened the door to acknowledge his presence.Noah was informative. The services provided was efficient and completed in a timely manner.

  • Review 12 (2024-12-03 - Rating: 5)

    Brandyn White knocked on my door with a smile on his face. He took care of my issue quickly and with using the utmost of professionalism. When itā€™s time to replace the furnace weā€™ll be requesting your company and Brandyn.

  • Review 13 (2024-11-11 - Rating: 5)

    Britton Buehrig my ServiceTechnician was very polite,professional and knowledgeable.Great Job!I signed up today for theService Plan.I want him to do all myService Maintenance.Thank you,Jean OMalley

  • Review 14 (2024-12-02 - Rating: 5)

    Academy Air provided exceptional service. Our furnace stopped working and after receiving a quote from another company indicating that a new furnace would be needed, Dajuan Harris of Academy Air serviced our furnace and got it working for a 1/3 of the cost quoted by the first HVAC company we contacted. Dajuan was friendly, knowledgeable and explained everything in detail. We are so grateful for Academy Air and will be continued customers.

  • Review 15 (2024-11-22 - Rating: 4)

    Britton was very professional & completed the work in a timely manner. However he 2 1/2 hours late from specified time. Understand truck broke down but phone call or text sooner than 1 1/2 hours late would have been appreciated.

  • Review 16 (2024-11-01 - Rating: 5)

    I called Academy for an emergency visit, my first as a homeowner. They showed up very quickly. Tristin was very knowledgeable, patient, and efficient. I couldnā€™t recommend him or Academy enough. They were great during a difficult situation.

  • Review 17 (2024-07-19 - Rating: 5)

    Academy Air did an excellent job servicing my AC. They are very professional. Britton Buehrig and Toby BurkeI, thank you. They kept me informed what they have to do next. Everything went smooth, from customer service all way through was great. I am a member of the Care Plan. Im a very happy customer for over 4 years. Thank you. I gave them 5 stars.

  • Review 18 (2024-12-31 - Rating: 5)

    Thank you. Service was on time and the tech was very knowledgeable and explained everything clearly. I would highly recommend your service on the knowledge and attitude of the tech alone.

  • Review 19 (2024-11-27 - Rating: 5)

    Dajuan Harris did an excellent job on a recent service call from this company. Heā€™s polite, well trained, competent and communicated well.

  • Review 20 (2024-10-08 - Rating: 5)

    Kareem Jeffries and his partner were expert, timely, courteous, neat and proud of the work they did at my house. They are a great team and an asset to the Academy Air operation.

  • Review 21 (2024-10-02 - Rating: 5)

    Elijah Clark with Dr tech Academy AirHe came in got to the problem right away.Did the camera and showed me several times what the problem was. Marked where it started and finished. I was very appreciative and thankful to finally know what the problem was. After 15 years. Recommend Elijah anytime

  • Review 22 (2024-10-28 - Rating: 5)

    Our technician was very polite and knowledgeable about our heating needs. I would highly recommend this company for any HVAC issues that may arise.

  • Review 23 (2024-12-17 - Rating: 5)

    DaJuan did a great job on my tune up today and recommend good enhancements for us to help our air quality!

  • Review 24 (2025-01-08 - Rating: 5)

    Larry was very professional and polite and did a great job with no mess left behind.

  • Review 25 (2024-10-30 - Rating: 5)

    The service we received was amazing! They called to keep me informed about appointment. Very friendly!

  • Review 26 (2024-10-09 - Rating: 5)

    Ernest was so professional and did a five-star job! So glad to have my plumbing fixed properly.

  • Review 27 (2019-01-05 - Rating: 5)

    We called Awtrey Heating and AC as our antique furnace in our newly purchased home decided to stop working correctly on Christmas Eve. Shane, the owner, came over the day we called, and moved jobs around on the schedule so that we could get our new system installed the next day. The gentlemen who came to install it did a very professional job, and they were dog-friendly! The two Brians/Bryans who installed the system and one more person (sorry, forgot his name) got to work quickly and efficiently. We had a new furnace, AC, and water heater installed and debris cleaned up and hauled away by the end of the day. Highly recommend.

  • Review 28 (2024-11-01 - Rating: 5)

    SĆ©bastien was very nice and informative and completed the job in a timely manner. I am very satisfied with this Company

  • Review 29 (2024-12-27 - Rating: 5)

    Joe Raney was professional and courteous! Id recommend Academy Air !!

  • Review 30 (2024-12-27 - Rating: 5)

    Edward Evans as quick and efficient in helping us with our plumbing.

  • Review 31 (2024-10-08 - Rating: 5)

    Our service technician Elijah was excellent he was clear on what he was doing and explained our options after the service

  • Review 32 (2024-06-14 - Rating: 5)

    Dajuan came out at the time he said he would be here. He was very courteous and explained everything he was doing as he serviced my system. He waited to make sure everything was back up and running before he headed out. Thank you Dajuan.

  • Review 33 (2022-11-03 - Rating: 5)

    I called and they set up an appointment. They are very professional. They sent me a picture of the technician with all the info needed. Luke was my technician and is very knowledgeable. There was no guess work. He tested everything and took pictures and entered it into a log that was sent to me later in email. I have tried other heating and cooling companies but never have I gotten professional quick service like this. Awtrey has my business for life.I recommend their service to everyone.

  • Review 34 (2024-11-25 - Rating: 5)

    Except that I believe the cost was too high, Elijah Clark did a great job.

  • Review 35 (2020-12-22 - Rating: 5)

    Very happy with my decision to go with AWTREY! Followed neighborhood app recommendations, and of the companies I reached out to - Awtrey was best pricing, very responsive, very professional, and extremely helpful! From the initial visit (with Shane) to determine which system would work for me - to the install, very pleased. The estimates were very promptly delivered, the office (Amy) was extremely helpful in coordinating - along with the cell phone text system which sent reminders and confirmations of appointments. The installation crew (Bryan and Nick) were VERY helpful - on time - very clean and professional - and quite thorough. Overall, along with the 5 year warranty - and membership to have my seasonal maintenance visits and filter checks, IM EXTREMELY HAPPY to give Awtrey such a good rating! Thanks very much!

  • Review 36 (2024-10-24 - Rating: 5)

    Outstanding job. Never felt pressured or rushed. I definitely recommend this team.

  • Review 37 (2022-11-09 - Rating: 5)

    We have been using Awtrey since 2006-2007. They are consistently professional, knowledgeable, and courteous. Weve had Awtrey install an AC at our old and new house and an AC and furnace at our new house. We were very pleased with the results. Highly recommend using this company!!!

  • Review 38 (2021-05-10 - Rating: 5)

    Awtrey is amazing. Have been using them for years for monthly maintenance, and recently had to completely replace 2 full heating/AC units due to being end of life (23 years old). The owner came out, spent an hour with me reviewing all the various tiers and efficiency levels, and helped recommend one that was perfect for my needs, even talking me out of multiple options that would have been more expensive. They are professional, courteous, and extremely competent. I highly recommend.

  • Review 39 (2024-12-29 - Rating: 5)

    Joel did a fantastic job and pointed out what was going on with my drain. Thank you

  • Review 40 (2025-01-05 - Rating: 5)

    Chris Reed did a great consultation, explained in detail what is wrong, showed me all alternatives to look over during his visit. Very pleasant experience!

  • Review 41 (2022-02-24 - Rating: 5)

    Awtrey came out to service a 8 month old heat pump system that they did not install, weve never been happy with our American Standard system until now. They changed many of the settings in the handler & the thermostat and our system finally runs like it should, we could not be happier. Its quiet, heats the house well & works as it should.They came out a week later to install a steam humidifier. As usual, they were right on time & professional. I had them bid a new ductless split heat pump for my office. The bid was a bit higher than I expected, but its a quality unit & I know it will be installed perfectly & give me years of service. I dont mind paying a little more for this level of service. My new mini-split is being installed less than a week after I inquired about it.You just can ask for more.

  • Review 42 (2021-11-23 - Rating: 5)

    Weā€™ve been using Awtrey for several years now. I find their service plan to be very helpful in scheduling routine maintenance, which makes our HVAC last longer. Their service personnel are always friendly and knowledgeable. They are honest with their assessment of the system and I have confidence Iā€™ll get the the winter or summer very comfortably. I highly recommend them.

  • Review 43 (2018-06-01 - Rating: 5)

    This company is amazing and very understanding. Shane the owner was very helpful and nice to us. The office customer service as well are nice people and great customer service. We had to have our whole AC unit redone. Bryan and his crew came in and did more than an amazing job and very clean work. I would recommend them to anyone. I will never use another company again. Thanks for the awesome work and experience guys!

  • Review 44 (2020-12-24 - Rating: 5)

    The overall experience with Awtrey Heating & Air Conditioning was exceptional. The level of expertise, professionalism, and overall customer experience was head and shoulders above any of the competition in the St. Louis area. The Technicians and Owner are highly professional, but also take care to notice the small details where a job can be optimized in the benefit of the customer, rather than simply pushing a solution that doesnt fit the needs of the client to sell a certain feature. I cant recommend Awtrey highly enough, and I already have additional business planned with them given how fantastic the experience has been. Bryan and Justin were amazing in their ability to complete and entire system removal and install quickly, cleanly, and efficiently so that there was no downtime to the family for heating and cooling. Shane, the owner, made sure that the solution we went with was the perfect fit for our needs for both the near and long term plan, and also was extremely competitive. The quality from Awtrey is the best Ive seen after years of HVAC interactions in both St. Louis and Tampa.

  • Review 45 (2020-07-07 - Rating: 5)

    Very professional experience. We always request Ryan to come out and do our seasonal maintenance, and he does a great job. Iā€™ve never been one to pay the money for preventative maintenance, but have been doing so with my current system. Seems to be a good value and it gives you piece of mind. Iā€™ve been very happy with Awtrey, and would happily recommend them to a friend.

  • Review 46 (2021-10-05 - Rating: 5)

    Awtrey is an amazing company. If I could give more than 5 stars, I would, because they deserve it. They go above and beyond with their work. Other companies Iā€™ve used in the past wouldnā€™t even rinse off the outside A/C unit to clean the unit and clean off any accumulated dirt, pollen, etc. that would be stuck to the outside of the unit and the technician gave it a very thorough cleaning. I highly recommend Awtrey for all of your heating & cooling needs!

  • Review 47 (2019-08-30 - Rating: 5)

    First of all, Shane was great. He did a great job leading me through my first AC buying experience. Noticed things about the air ducts and air intake that no one else mentioned. It took a few days to get them in to do the install due to our own schedule, but they came out to charge our unit without cost to get us through the week. Went above and beyond.Bryan led the install and showed up early to get to work which was perfect. Everything looks perfect, and runs amazing. Definitely recommend this company for professionalism, price, and attention to detail.

  • Review 48 (2019-11-20 - Rating: 5)

    Awtrey is a company that truly cares about their customers. From the beginning when Awtrey installed all new HVAC systems in my remodel to the routine maintenance, their service is tops!Ryan performed the winter service yesterday and he was professional, friendly, thorough, and knowledgeable. He patiently answered all my questions and took the time for anything I needed. He was a pleasure to have in my home.I happily recommend Awtrey for the quality of service they provide!

  • Review 49 (2020-04-03 - Rating: 5)

    Shane was wonderful explaining the different systems. He made it easy for us to decide which system would fit our needs best. Bryan and Brian were our installing techs. They were professional and really knew what they were doing! Brian explained our new Smart Thermostat ( which is more technology than we are use to using) They left the work areas spotless! It was a pleasure having the Awtrey team install our new furnace and air conditioner. Looking forward to years enjoying our new quiet and efficient systems. You guys are the BEST!

  • Review 50 (2020-12-29 - Rating: 5)

    Love Awtrey! We have been using this company since they repaired our furnace when it died overnight on the coldest Christmas Day ever! They truly care about their customers and want to provide the best customer service possible without pressuring tactics. Nick is awesome & takes good care of us. Awtrey also supports Windsor School athletics. They are truly a part of our community. Highly recommend these family friends.

  • Review 51 (2021-08-04 - Rating: 4)

    Busy time for AC repair in August, our home unit went out on the hottest day in July. Awtrey was the first company to respond when I contacted them (2 others never got back to me) on a Friday morning. The soonest they could come out was Monday. Tech named Luke came out to house, I told him the back story and he had us up and running within an hour. Issue was bad capacitor on outside unit. He was very professional and I would recommend this company and Luke for anyone with AC/Heating issues. Their prices were just a little high, but if you want quality, you pay for it. His documentation and the receipt we received had numerous pictures of the inside of our unit so we could see its current condition and after he had worked on it. We signed up for their maintenance plan as well since our unit is now 5 years old and we want it to last. Again, I would highly recommend Awtrey.

  • Review 52 (2019-12-31 - Rating: 5)

    Awtrey Heating & Air Conditioning has been meeting all my HVAC needs for 14 years and Ill never use anyone else. Shane Awtrey is one of the kindest, most ethical people Ive ever met and he makes sure the people he employs are, too. Theyre friendly and courteous, do excellent work, clean up thoroughly when theyre done and always ask if theres anything else Id like them to do before they leave. The company responds to calls and texts promptly and Ive never had to wait more than a day or two for my repair. They stand behind the work they do and often go above and beyond the call of duty. In me they have a customer for life.

  • Review 53 (2021-09-13 - Rating: 5)

    Shane and his crew from Awtrey showed up early in the morning and worked hard the entire day to install a new furnace and air conditioner in our very old building. They skillfully addressed all the challenges and modifications needed for installation of a modern HVAC system in an old building. They left the site clean and with a perfectly functioning new AC and Furnace. They couldnt have been any more professional. Thank you Shane and Crew! Thank you Awtrey! You have great employees.

  • Review 54 (2023-12-30 - Rating: 5)

    I have been using Awtrey HVAC for several years now. They are always professional, prompt, and do excellent work. I highly recommend.Revised do to Awtrey merging with Academy Air - we no longer use their services because they could not give us an approximate time for appointments. I canā€™t give up my entire day waiting for a technician. We will never use again.

  • Review 55 (2021-03-13 - Rating: 5)

    I am very pleased with the service I recieved from Awtrey heating and cooling. Everyone from the owner, receptionist, down to the workers were kind and courteous, caring, professional and I found them to be trust worthy. They listened to my concerns and went above and beyond to reassure me and helped me through the replacement of my furnace. Moving forward, I will only use Awtrey for my heating and ac issues. And before you go to anyone else, I would urge you to give Awtrey heating and air conditioning a chance to earn your business. You wont be disappointed.

  • Review 56 (2020-04-08 - Rating: 5)

    They have been great so far. Purchased a whole new system with them 5 years ago and today they replaced a major part of the air conditioner for free under warranty. Before the technician left he even replaced another part, because in one month our full parts and labor warranty expires. They went above and beyond to assure our system is perfect and I certainly did not expect this. I recommend them to everyone I know and I do know they have also put new systems into two of my friends houses so far. Both of them are also very happy.

  • Review 57 (2018-10-12 - Rating: 5)

    Weve used Awtrey many times and after several years of service at different addresses weve always had a great experience. Most recently they performed our annual multi-system Fall maintenance on our furnace. Our technician, Ryan R, kept up the history of high quality service we have come to expect from Awtrey. I like to know whats going on so I spent several 5-10 minute intervals talking with Ryan while he worked. He did a great job explaining how my system was doing, exactly what he was doing, things I could watch out for in the future, and opportunities for future service to keep my system running smoothly. Scheduling is a breeze and pricing is fair. If you think you could be having a better experience with your HVAC service provider there is no reason in my mind why you shouldnt call Awtrey right away.

  • Review 58 (2024-11-01 - Rating: 5)

    EDIT: we used academyā€™s services again! Just as good service as the first. This time, Byron helped us!Elijah from Academy is clearly an expert. He fixed our issue and explained it well when another company couldnā€™t. Very friendly and down to earth also! Thank you!

  • Review 59 (2020-10-22 - Rating: 5)

    I have been using this company for several years and they never disappoint and always go above and beyond! Ryan is who usually comes and is very knowledgeable. Today he had a partner and they spent so much time getting the system labeled and operating correctly since the previous homeowner did not. Thank you so much for always doing an excellent job! I highly recommend this company for all of your HVAC needs.

  • Review 60 (2019-03-22 - Rating: 5)

    They had a huge job to do, installing new air conditioner and gas heat. The old one was under the house and not worth replacing under the house. The guys had to do all new duct work, everything new and they were able to put new system in the attic. They guys were done in 4 days amazing job. I would recommend Awtrey Heating & Air Conditioning, awesome team work. The guys had a long drive every day to Farmington Mo. Thank you so much Mr Shane and your crew for a great job.

  • Review 61 (2024-11-09 - Rating: 5)

    Technician was great and came last minute late at night for an emergency call

  • Review 62 (2021-05-03 - Rating: 5)

    My Tech Nick was awesome! On time, clean, courteous, thorough and he went thru and explained everything to me. Great experience. He even changed my furnace filter for me. Extremely happy. I want to request Nick as my service tech when they come back in the fall when checking my heating equipment! Highly recommend!

  • Review 63 (2024-12-10 - Rating: 5)

    Dajuan was fantastic, very knowledgeable about my heat pump and made certain I knew what to do to maintain comfortable temp 24/7. Will request him for my next tune-up. āœ”ļøšŸ‘

  • Review 64 (2021-06-24 - Rating: 5)

    Awtrey was on time, friendly and less expensive then some others. Completely satisfied. I highly recommend them. My A/C went out 5 days before the install which was already scheduled. Then came out in less than an hour after regular hours, installed a capacitor and did not charge me for it.

  • Review 65 (2022-01-27 - Rating: 5)

    Awtrey has always been professional and easy to deal with. The technician we had today was the same - and kept things clean! There was no big sales pitch following his inspection, which was refreshing after dealing with another company for a while.

  • Review 66 (2022-09-14 - Rating: 5)

    I Highly recommend Awtrey Heating and A/C for all of your HVAC needs! They are true professionals with a Very caring and personal touch. My experience with their Outstanding technicians and Personnel, including Gary and Britaney continues to be nothing short of first-class as they are responsive, dependable, caring, and punctual in their approach and service to their clients. The value and quality provided to me is Much appreciated, and I will continue to use them for all my HVAC needs.

  • Review 67 (2018-10-25 - Rating: 5)

    This was our first time using Awtrey Heating & Air Conditioning and we were very impressed. Ryan was very friendly, experienced & efficient. He did a thorough inspection of our heating system and took the time to explain every detail to us. Ryan is an outstanding Technician and we enjoyed meeting him.

  • Review 68 (2024-11-26 - Rating: 4)

    Ryan and Mike did a super job installing my water softener. They were here on time, respectful of me and my property, left the area clean, very polite and friendly. It was a great experience. Thanks, Ryan and Mike!

  • Review 69 (2021-01-08 - Rating: 5)

    I appreciate the service I receive from Awtrey Heating and Cooling. Ryan just did the maintenance on our furnaces at my house, the non-profit I work at and my mother-in-lawā€™s house. He was very knowledgeable, thorough, he explained everything completely. I trust them completely!

  • Review 70 (2018-07-06 - Rating: 5)

    I got quotes from five different companies and Not only was Awtrey the lowest quote but they also offered the same or better equipment....and an unbeatable 5 year labor warranty! Everyone I dealt with was extremely professional and friendly. The day of the install Brian and Cameron explained everything well before during and after the install. They did a great job of cleaning up and going over the new unit with me and what to do if I ever had any problems. I wouldnt deal with anyone else in the future!

  • Review 71 (2019-03-14 - Rating: 5)

    I had Awtrey come out to my house because my furnace wasnt working properly and my thermostat was showing an error. Not only did Ryan fix and clean my furnace he answered all my questions and told me about the great rate I could get for getting my furnace and AC cleaned. Im very happy with the service today. Ryan was very polite and explained everything to me in detail. Im happy with how helpful and knowledgeable he was about everything.

  • Review 72 (2016-06-03 - Rating: 5)

    My experience with Awtrey Heating and Cooling was fantastic. The company is very knowledgeable and professional. I enjoyed the fact that the owner himself is the one who comes out to your house, bids the job, and explains everything in detail leaving no questions unanswered, which was very helpful since I knew nothing of HVAC systems. Awtrey offered the best equipment, the best price, and the cheapest monthly payment compared to the other 4 companies I had come out. I had a great, problem free experience with this company and would highly recommend them to anyone.

  • Review 73 (2021-07-16 - Rating: 5)

    Last year I bought a brand new HVAC system for my older home. I reached out to three companies (based on my Neighborhood app recommendations). Awtrey beat both the other companies on price, financing deals, and responsiveness ... and I couldnt be happier with the service. VERY communicative in setting, confirming and announcing appointments. And all of the techs that have come to my house (for orig install and ongoing maintenance) have been EXCELLENT. Knowledgeable, professional, helpful ... everything you want in a service company. Im a VERY HAPPY customer!!!

  • Review 74 (2017-10-24 - Rating: 5)

    Shane and his team were great to work with. We had great communication throughout the process. Bryan and his installers made the day go smoothly and it took less time than expected to install our new system. We are very pleased with our new system.

  • Review 75 (2024-11-23 - Rating: 5)

    Dajuan was great and explained what he was doing before and after.

  • Review 76 (2017-06-19 - Rating: 5)

    From the first contact with this company to the final installation of my new furnace a/c unit I felt that I was dealing with an honest and professional company. Shane Awtrey, owner explained the bid and process to me and everything both written and verbal was completed. The lead installation pro, Bryan H and his team arrived promptly at my home at the agreed upon time. He explained throughout the installation day the progress of the work and what was going on. He was polite and I felt comfortable with him in my home. When completed the work was exactly like the contract agreed upon and the area both inside and outside of my basement were clean of all debris. The unit is working great as of now and I would surely believe that if I did have any issues the company would stand behind their work. I would highly recommend Awtrey Heating and Air conditioning and will rely on them to service the unit as needed from now on.

  • Review 77 (2018-12-29 - Rating: 5)

    Wonderful business! They made it out same day, had great customer service, and great pricing! Our repair tech Ryan was incredibly kind and knowledgeable. They most definitely have the best interest of the customer as priority number one. Id highly recommend them to anyone!

  • Review 78 (2024-10-10 - Rating: 5)

    Carlos did very well And very nice and did the job correctly thank you

  • Review 79 (2017-04-28 - Rating: 5)

    Furnace was not running right, making odd sounds, called for service & in a matter of a couple of hours Technician Tony found & fixed the problem & charged very little. I was very impressed, hes very polite, considerate & thoughtful, he took his time explaining what the issues were, all well enough for me to pass it along to my husband : ) Very nice guy.From past experiences with heating & air people, he couldve told me anything and charged whatever, I would not have known (until later). I trust this company 100%. I researched them last summer could not find one poor review, very highly rated. Its such a relief to find this company.

  • Review 80 (2021-03-01 - Rating: 5)

    I highly recommend using this business for anyone needing HVAC service. I was having issues with heating in my home and they had someone at my home within 30 minutes. The two gentlemen were extremely polite, knowledgeable, and respectful. They had my issue repaired quickly and I will be using them again in the future if I need any service.

  • Review 81 (2021-08-06 - Rating: 5)

    I have used Awtrey since Ive moved to St Louis and couldnt be more pleased. They are extremely professional and knowledgeable. I have an annual maintenance contract which is very economical. Don checked out everything, pulled weeds around my unit, washed it out, changed my filter, sealed an area in my crawlspace that was drawing hot air... to name a few. He even sucked out my dryer vent that was next to the ac. They go the extra yard!

  • Review 82 (2021-12-01 - Rating: 5)

    We have used Awtrey for about 5 years now & wouldnt even think of using another company! Theyre always there when we need them, prompt & professional, even bright & early on Christmas Day when our furnace went out!! I very highly recommend them!!

  • Review 83 (2021-04-06 - Rating: 5)

    We are super happy with the service we received. Awtrey installed a heat/air combined unit for our family room. They installed the unit in less than a day. Professional and efficient. Weā€™ve signed them up to do all our future hvac maintenance.

  • Review 84 (2018-05-21 - Rating: 5)

    Shane (owner) and Bryan (lead installer) were excellent! Shane made the process informative and easy. Bryan and his team were awesome, hard working, polite and courteous. They cleaned up all and explained the whole process! I highly recommend Awtrey HVAC!

  • Review 85 (2021-02-10 - Rating: 5)

    Awtry is the best company for heating and air. They are so prompt and professional Furnace went out on the coldest of day and they came out there that day. Unfortunately needed a new system but with weather not getting out of twenty for over a week they had it installed the next day with the most professionalism you could ask for. Shane and his team are just awesome. They will do all of our work. Thanks Shane and your team.

  • Review 86 (2021-12-08 - Rating: 5)

    If you are looking for a reliable, honest, professional team, look no further. We needed to replace both our furnace and a/c, and Awtrey has been so great to work with from start to finish! Highly recommend!

  • Review 87 (2021-06-18 - Rating: 5)

    Amy(the office person) is great! She contacted us for our AC maintenance so that our AC would stay working properly. Nick performed theAC maintenance efficiently, and explainedthat they will contact us when thenext maintenance is required.We are very pleased with Awtrey Heating and Cooling!

  • Review 88 (2024-11-20 - Rating: 5)

    Elijah was very thoughtful and thorough. He was able to resolve our issue. So glad he brought Jesus. Thank youre

  • Review 89 (2019-10-31 - Rating: 5)

    From the moment of the initial phone call to completion of the work I couldnā€™t be happier. Everyone was informative and incredibly helpful. Even though the appointment went past 7 pm the technician remained helpful and didnā€™t act like he just wanted everything to be done with. We will definitely be using Awtrey for any future repairs or replacements.

  • Review 90 (2019-09-17 - Rating: 5)

    Awtrey accommodated my service request on a very busy and hot day. They were running behind but stayed in contact and were very responsive assuring me they would be by ASAP. Upon Michaelā€™s arrival he diligently troubleshot my system, diagnosed and fixed my problem and did a full system once over. Iā€™m now chilling in my AC and will not hesitate to recommend them to others or again utilize them for all my future HVAC needs.

  • Review 91 (2016-08-10 - Rating: 5)

    Called in the morning, person answered the phone was very friendly, professional, and nice. Arrived earlier than they estimated and was able to get my AC running again very quickly. I really thought I would need an entire new unit but I was very grateful they just needed to replace a part. My tech was very nice and easy to chat with. He explained what the problem was, that he fixed it and then cleaned out and checked everything else while he was at it. I have no idea how well their pricing is comparatively since weve never had AC work done before but I definitely feel like what they charged me was fair. Thanks for the great service!

  • Review 92 (2021-01-21 - Rating: 5)

    The technicians that came to our house were awesome. They were very knowledgeable. They came over for a system check and ended up finding out that our brand new furnace needed to be replaced. Their combustion analysis tools were able to find a very small inconsistency with our burn levels, but the only way to fix it was a new furnace! Since our system was brand new, they were able to replace it without charge.Their duct installers were great too. They were very thorough, very fast, friendly and everyone even put on masks and protective foot wear so we were safe and so our new floors didnt get dirty. I would recommend this company to maintain or install anyones HVAC system.

  • Review 93 (2016-08-15 - Rating: 5)

    I walked into my house...it was really hot, and I was not happy. I called Awtrey Heating & Air Conditioning right away. They came out, fixed the immediate problem on my aging system (20+ years old). The tech was very kind and thorough, and told me that the fix would most likely be temporary. He warned me that I might be paying for only a week of air...or possibly a few years. It all depended on how large of a leak I had.The tech was right...short lived fix. But now I have a new HVAC System!Shane came by and explained all of my options. I never felt pressured into any decision, or was never made to feel like I was an idiot (even thought my HVAC knowledge is based on my best google search).After selecting a system, They came a few days later and did a great job installing everything. It was quick and painless. The techs that did everything were SO nice, and thoughtful of what was going on in the house. There was never a mess, and I barely heard them. Bryan did a great job of showing me how to work the thermostat too.Thanks Awtrey H & AC for doing a great job!

  • Review 94 (2022-02-18 - Rating: 5)

    My experience with Awtrey has always been excellent. For many years now, they have maintained and repaired my furnace and AC with professionalism and respect. Always on time, and always very honest.

  • Review 95 (2021-03-13 - Rating: 5)

    Shane explained the ins and outs of various system options in a way that allowed me to make an informed choice. He was responsive to my follow-up questions and, as the saying goes, made me an offer I could not refuse which resulted in a system that I hadnt thought was accessible to me. His office was able to schedule an install for a couple of days later, and the friendly and considerate crew completed the work in one day. I mean, it doesnt really get any better than this, does it? I realize that part of this dream-come-true scenario was due to off-season timing, but it was clear that Awtreys work ethic would follow more or less the same path regardless of the circumstances.

  • Review 96 (2021-12-20 - Rating: 5)

    I am so thankful I have an HVAC yearly contract with this company. I love Michael who comes and services my equipment. AMY, their receptionist, is wonderful and Heather as well. I previously wrote an evaluation with the BBB. I most highly recommend this outstanding firm.

  • Review 97 (2019-10-30 - Rating: 5)

    We were very happy with the service from Awtrey Heating & Cooling. They arrived on time, wore protective shoe covers to keep things clean, finished in a timely manner and at a fair price. Spire came back , reinspected their work and we have heat once again!

  • Review 98 (2024-11-19 - Rating: 5)

    Just had the technician Troy come out he was awesome!!!!!!

  • Review 99 (2017-01-02 - Rating: 5)

    Matt came out on New Years Day to fix my heat. He was competent, friendly & efficient. Even as an emergency, the price was reasonable. It was fixed in 90 minutes with the fan blower/capacitor replacement. I highly recommend this local company. Great experience

  • Review 100 (2020-06-23 - Rating: 5)

    Iā€™ve had the pleasure of meeting four of their technicians and they are knowledgeable. We had a rental unit fail and they got it working temporarily and called us the next business day to schedule the permanent fix. Other businesses weā€™ve worked with didnā€™t do that. Happy with their service and will continue to use and recommend.

  • Review 101 (2020-02-14 - Rating: 5)

    Service was prompt, efficient and professional. Ryan showed me the issues with our system, then explained what had caused them and how they would be addressed. The repairs were completely quickly. Friendly, excellent service that inspires confidence. Highly recommend!

  • Review 102 (2017-07-30 - Rating: 5)

    Awtrey Heating and Air Conditioning was remarkable! I highly recommend them. They put in an air conditioning unit in our attack and they were very knowledgeable, clean , nice, polite, and just good people. They worked hard and got the job done quickly.

  • Review 103 (2020-06-01 - Rating: 5)

    Service tech Ryan was extremely professional, knowledgeable and helpful. He explained and showed me where our issues were and fixed them on the spot. Highly recommend Awtrey Heating & Air Conditioning!

  • Review 104 (2024-10-30 - Rating: 5)

    Great customer service and friendly technicians very knowledgeable and helpful!

  • Review 105 (2021-09-07 - Rating: 5)

    Awtrey Heating and Air Conditioning is great to work with from start to finish. All of the staff are knowledgeable and helpful. They replaced a Frankensteinā€™s monster of a HVAC system with a clean and sleek new system. If you are looking for quality, experienced and great value, look no further.

  • Review 106 (2019-09-13 - Rating: 5)

    Awtrey made time for us on the same day our work order was submitted and our house was 90 degrees inside. Michael was amazing, he worked very quickly to repair our A/C unit to get the temp down and comfortable for us (super important with small children in the house). I would always choose to go to Awtrey heating and Air.

  • Review 107 (2021-03-23 - Rating: 4)

    Set up a appointment for 5pm on Wednesday. They texted and confirmed the appointment on Tuesday and then again texted me Wednesday at 3 saying the owner would be out after 5 to give me a quote. Waited until 7 and no show. Guess Ill just spend my money with someone who cares.I wanted to update my original post to this company as there was a mix-up with why Shane was not able to make it to my house the day of the appointment. We did reschedule and he came out right on time. Was very professional, polite and knowledgeable.

  • Review 108 (2021-05-30 - Rating: 5)

    Awtrey Heating and Air Conditioning goes ABOVE and BEYOND satisfying their customers. I have used them for years trying to cool a pool house, which is no easy feat! They do what they need to do until they get it right and get it done! The customer service is EXEMPLARY! I highly recommend them!

  • Review 109 (2021-04-19 - Rating: 5)

    Services performed this visit included an annual AC check. Nick (technician) was on time, professional and very thorough. Have used Awtrey for years. They continue to be a top notch company. Would recommend for any HVAC work.

  • Review 110 (2021-01-02 - Rating: 5)

    Incredibly great customer service. Called on NYE and had a technician Nick out to fix my furnace. He was very professional and knowledgeable. He quickly fixed my furnace with the correct parts and itā€™s working good as new!

  • Review 111 (2019-10-06 - Rating: 5)

    Excellent work. The crew showed up on time and left a clean area upon completion. The work they did was very neat. Neat meaning that wiring was nicely run and managed well. Wiring to the outside unit was secured and run with clean lines. Outside of the house had clean lines as well. We have found our HVAC company for life!

  • Review 112 (2021-05-12 - Rating: 5)

    Happy, satisfied customer for many 14 years. Awtrey installed our new HVAC, Media Cleaner & Humidifier just shy of 10 years ago greatly improving efficiency and finding the best rebates. We still use them for seasonal maintenance on HVAC, once in the winter and once during the late spring.Look for specials online and dont be afraid to reach out to the office via email, internet or phone.Highly recommend.

  • Review 113 (2017-07-29 - Rating: 5)

    The intallers of our new total heating/air conditioning system did one of the finest installations we could of hoped for, and were very good at working together, no nonsense, very polite and very knowledgeable at their occupations. They did not sit around any time at all, and worked continually to finish the task at hand, explaining anything we asked or inquired about, with complete confidence. They are now our HVAC go to team in the future, and would recommend them in all ways to install or fix any problem. They went above and beyond the call of duty. Completely happy with our new unit....

  • Review 114 (2024-10-11 - Rating: 5)

    Aidan W provided amazing service he earned 5 star rating!!!!

  • Review 115 (2018-12-03 - Rating: 5)

    Awtrey Heating & AC has been great to work with! They answered all of our questions prior to installation, and have been working with us on a few questions, post installation. The crew that came out was on time, courteous, and helpful. Highly recommend Awtrey to anyone needing work!

  • Review 116 (2020-07-10 - Rating: 5)

    Ryan did an excellent job! He is very friendly and knowledgeable in his craft. He shared information with me about what he was doing. I highly recommend Awtrey HVAC for all your heating and cooling needs.

  • Review 117 (2015-03-06 - Rating: 5)

    I cant say enough good things about Awtrey Heating and Air Conditioning, honestly.I found Awtrey via a Nest Pro recommendation when I was having trouble with my furnace.Even though I called with short notice, they made the time to come out the next morning and check out my issues. At this point I need to mention that even though they were the closest Nest Recommended HVAC company, I was pretty far outside of their normal radius of service. That certainly didnt stop them from coming out in a hurry to help me out.The tech that came out was great. He explained the issues, took the time to show me the tests he ran and explained to me why each test was important as well as what the results meant.Ultimately I was putting myself and my family in a bad situation by running my current (at that time) HVAC. The furnace was shot and running it was dangerous at best.The owner (Shane) made the time to come out later THE SAME DAY and explain my options to me. He gave me options, wasnt pushy with any sort of sale and explained very clearly what each option added and the cost involved.The very next day his guys came out and installed enough of my new system to keep us warm until the whole HVAC system could be replaced. Incidentally it was all finished just a few days later.The office staff couldnt have been nicer, Shane and his crew are very much experts and throughout the entire experience I felt like a valued customer. They were quick to address any concerns I had and even entertained my neurosis about all the possible settings on the Nest thermostat.There is no doubt that I will be using Awtrey Heating and Air Conditioning for all of my HVAC issues in the future and wouldnt hesitate to recommend them to my family and friends.

  • Review 118 (2018-03-09 - Rating: 4)

    Service guy came out charged $200 and said we needed a new furnace and that he would get back with us with an estimate. More than 2 weeks later and nothing. I called and was told they would have to send someone back out to get us an estimate. Its cold cant wait weeks.Im editing my original review because I think it was great that the owner contacted us to clear up a misunderstanding. If the receptionist would have bothered to listen rather than just an Ok bye response things could have been cleared up immediately rather than later.

  • Review 119 (2021-06-19 - Rating: 5)

    Ac went out and called around no one could get us in and I spoke with them on the phone and they said they would have service tech out before the end of the day. Nick rattini is a very good service tech. Extremely knowledgeable and extremely quick at what he does. Wouldnā€™t call anyone else for hvac services

  • Review 120 (2021-08-07 - Rating: 5)

    My AC was making a loud buzzing noise and I could not figure out the issue. Luke came over in a timely and professional manner and started with the thermostat and worked his way to the outdoor unit. He did a very good job and my issue was fixed. I will go back to them for more services.

  • Review 121 (2015-01-02 - Rating: 5)

    Shane and crew just installed a new furnace, heat pump, humidifier, and on wall unit. My wife and I could not be more please with the products installed or the service performed. Very professional staff, American made products, and a tremendous warranty. The project was finished on time and just in time for night temperatures in the teens. I highly recommend Shane and Awtrey Heating and A/C.

  • Review 122 (2017-06-01 - Rating: 5)

    Bryans team from Awtrey Heating & Air Conditioning did a great job replacing our HVAC system and duct work. It was a pleasure having them in our home. I would recommend them without hesitation!

  • Review 123 (2020-12-14 - Rating: 5)

    Always great service from Awtrey heating and AC! Efficient and reliable! I have used their device plan for many years and they installed new AC for me a few years ago. Iā€™ve always been totally satisfied.

  • Review 124 (2017-06-19 - Rating: 5)

    Great work from the Awtrey team. From diagnosis of problems with the old system, to explaining my new system options, through installation the team was great to work with. Im confident in my decision and the quality of work from these guys. Cant recommend them enough.

  • Review 125 (2021-08-20 - Rating: 5)

    The owner was very knowledgeable and recommended a good system at a fair price. Communication was excellent throughout the entire process. The installers were great guys. Very friendly and professional. Everything was done properly, on time, and at the estimated price. Highly recommended.

  • Review 126 (2020-05-28 - Rating: 5)

    Awtrey replaced my central heating and cooling system, replaced my hot water heater, and installed zoning for the first and second floors of my home. Their team was professional and responsive throughout the process. I highly recommend their services!

  • Review 127 (2017-07-17 - Rating: 5)

    Awtrey Heating & Air Conditioning are the ones you want to work with! They were quick in getting a tech out for diagnoses of the problem and all of my options, pros and cons. They were also knowledgeable in financing through clean and energy efficient programs. The entire process was truly a breeze!

  • Review 128 (2021-11-04 - Rating: 5)

    I called Awtrey heating and cooling because my heat was not working, they sent a tech out the next day! Nick Rattini there technician quickly identified the problem and got it taken care of!! I highly recommend using them.

  • Review 129 (2016-07-27 - Rating: 5)

    We could not be happier with our experience with Awtry Heating and Air Conditioning. Having owned three homes in the past and done extensive work on all 3, this was by far the best experience we have had. Everyone from Heather in the office, Tony, our first service technician, Shane, who sat down with us and thoroughly explained our options, to Bryan and his installation crew, we could not have asked for a more pleasant experience..We are enjoying our new system, and encourage anyone needing HVAC work done to call Awtry. They are 5 stars plus!Keith & Stephanie

  • Review 130 (2019-05-17 - Rating: 5)

    Just had you guys out to my house today and Ryan did an awesome job!!! We will definitely be using you guys anytime we need our heating or cooling serviced in the future. Best company We have ever used thatā€™s for sure!!!

  • Review 131 (2018-01-03 - Rating: 5)

    I would highly recommend this company. Pat our technician was professional, timely and thorough in his inspection and repair. Made suggestions but absolutely no pressure sales tactics. Will be using Awtrey in the future for all my Heating and Cooling needs.

  • Review 132 (2021-02-13 - Rating: 5)

    Very fast response to resolve issues and answer all my questions about our heat pump system. Very professional and followed all covd19 guidelines. I plan to use Awtrey for all my heating and air conditioning routine maintenance and repair. Highly recommend.John McCord

  • Review 133 (2018-06-15 - Rating: 5)

    Once again, thank you Awtry Heating and cooling. My A/C went out right before the big heat wave and I was afraid it would be awhile before someone could make the necessry repairs - and I would be checking into a hotel. I called as soon as they opened the next day and I was greeted by nicest representative I have ever talked to on the phone. Heather was fantastic and very empathetic to my situation. She scheduled someone that morning to come out and fix my a/c unit. Ryan arrived on time and ready to see how he could help. Ryan was AMAZING, by far the friendliest and most polite in- home service rep I have ever met. He asked important questions and provided me with a better understanding of what the problem was and how he could fix it. He was incredibly knowledgeable and effienct and the repair cost was extremely reasonable. This level of customer service and care is so rare these days. If you need any preventative maintenance or emergency work done on your HVAC you MUST call Awtry heating and cooling. Thank you again Ryan and Heather.

  • Review 134 (2021-12-08 - Rating: 5)

    Working with Awtrey has been a great experience. Very professional and detailed installers. Got us up and running quickly. Thank you so much!

  • Review 135 (2019-09-28 - Rating: 5)

    After our A/C unit went out we started collecting bids. Because we were on the fence about which unit to purchase we ended up with a total of 8 different bids. Out of all those companies only one took the time to sit down and ask how we use our unit, measurements of windows, asking how many return registers we had, etc. The sales rep was here for over an hour going over different units, what would unit would perform the best with our house, and what they offer. This simple act was impressive to us and showed us that they werenā€™t here just to make money but to also make sure we have an A/C & furnace unit that met our needs.The technicians came out yesterday to install our unit. 3 of the most respectful, nice, clean cut guys you will ever meet. (No subcontractors) Brian H. let us know up front how the time schedule looked for them on their end, even let us know when they take a lunch break. They laid down rugs and cloth tarps to protect the floors and were also wearing shoes covers. All of this without us asking. (Some companies just donā€™t do things like that) Any mess there was they cleaned it up. If it werenā€™t for the fact that our air now works, I would have never known they were even here. Even put up with my warped sense of humor.The price, for most this is important. Their bid was not the highest and it wasnā€™t the lowest but it was a fair price, with a great warranty. The warranty they offer was another reason we went with this company. I do believe we got our moneyā€™s worth and more. The fact that they will come back out in a week just to make sure things are running as they should be says even more about this company. I would give this company a million stars if I could, we really couldnā€™t be more pleased. YES, this company is HIGHLY RECOMMENDED. Thank you Brian H and the rest of the crew, you guys are awesome!

  • Review 136 (2024-02-06 - Rating: 5)

    Extremely happy. Antoine Miller did a great job explaining the nuances of the heating system. Also very kind to the dogs!

  • Review 137 (2018-09-14 - Rating: 5)

    Once again 5 stars. The guys were very polite, serviced both of the units, and they once again operate quietly and efficiently. They didnt even mind Harry, the black snake that lives by the compressor! Thanks to Shane and staff. Great service is hard to find and much appreciated when found.

  • Review 138 (2021-07-01 - Rating: 5)

    I have used them for my personal home and within my real estate business. They are always fast and reliable when it comes to servicing appointments and the techs are always very professional and will take the time to explain the situation. Highly recommended!

  • Review 139 (2024-11-08 - Rating: 5)

    Troy was great! Solved my issue in a timely manner and friendly!

  • Review 140 (2020-02-14 - Rating: 5)

    Ryan did a great job, was professional, courteous and friendly. This was our first experience with Awtrey and we could not be happier with the repair, service and turn-around time.

  • Review 141 (2018-07-17 - Rating: 5)

    Ryan from Awtrey Heating & Air Conditioning, Did the most thorough inspection of our air conditioning system that I have ever seen! He explained every detail of the condition of our system in easy to understand terms. The system works great now and we didnt have to replace a thing. Your the GUY! Thanks for your conscientious work ethic.

  • Review 142 (2021-04-22 - Rating: 5)

    My service was excellent. Luke was very professional and polite. He was very informative without being pushy. I would definitely use Awtrey again. Thanks Luke for a job well done

  • Review 143 (2021-06-02 - Rating: 5)

    We were very happy with service. The staff were very friendly and knowledgeable. Our technician made sure our AC is working properly. We would recommend them for all your Heating & Cooling needs.

  • Review 144 (2016-05-04 - Rating: 5)

    Wow, a fresh relatively new company that has a group of installersthat correct problems you didnt know you had as well as replace linesand such for no charge just to make sure everything is 100% problemfree.They back it up with an unheard of 5 year labor free repairs should you have any problems with the unit on top of the 10 year manufacturer warranty. I got lucky when I found them too do the work.DONT USE ANYONE ELSE!!!!!

  • Review 145 (2021-07-02 - Rating: 5)

    Great Experience! Called late in the evening and had a service visit as soon as I was available. Technician did a great job. He explained everything each step of the way. Couldnā€™t be happier.Update - another visit, another great experience. Thanks Nick for great service!

  • Review 146 (2016-08-26 - Rating: 5)

    Heather was one of the most incredible receptionists I have ever encountered with a company! She kept all her promises to me about sending a serviceman out and even texted me updates on when he would be there. One of the few times I called in and talked to someone in the office and felt like a friend by the time I hung up!

  • Review 147 (2019-04-29 - Rating: 5)

    I love this company. The repair people are always awesome. They take the time to explain things where I can understand and NEVER make me feel stupid. They are honest and trustworthy in that they always present me with ALL options....not just the options that will make them more money. This company has great integrity in the way they do business and I will continue to do business with them in the future!! Thank you so much AWTREY!!!

  • Review 148 (2024-10-03 - Rating: 5)

    He fixed it. Hopefully. Im happy now. Thank you

  • Review 149 (2022-03-31 - Rating: 5)

    We did some work with Awtrey HVAC. I found them to be courteous, professional, and easy to work with. I appreciate their honesty. I would recommend them to anyone.

  • Review 150 (2020-12-29 - Rating: 5)

    I woke up Christmas morning to a very chilly house, which didnt get any better through out the day. I called Awtrey H/AC the next morning, the tech was at my house within an hour, located the problem, & had my furnace repaired quickly. I will use Awtrey the next time I need service.

  • Review 151 (2021-01-04 - Rating: 5)

    My technician Nick was really great he there was very professional and patient about any questions I had, and that has always been experience I have had when using Awtry from the people that schedule the appointments as well as the technicians, Iā€™d definitely refer them to others

  • Review 152 (2019-05-22 - Rating: 5)

    Great service, very friendly and knowledgeable tech (Michael). Up front with costs and expectations of service. We will be using Awtrey for all our future HVAC repairs/cleanings.

  • Review 153 (2016-06-13 - Rating: 5)

    * Came out the day they promised* Identified a minor very problem when they could have taken advantage* Professional* Easy to contact and replies are quickI decided to have them look the entire system over while Tony was out and was very pleased with everything. If anyone asks me who to recommend, I have every confidence in them.

  • Review 154 (2019-06-05 - Rating: 5)

    Technician was polite, courteous, knowledgeable.Friendly email reminder from the office to set up my semi annual appointment was easy and actually handled on my phone while poolside in Florida.

  • Review 155 (2014-12-01 - Rating: 5)

    I had 4 different companies come out and quote me new HVAC stuff for my home. I went with Awtrey for many reasons. I talked to a lot of salesmen during this process, but the actual owner of Awtrey HVAC, Shane Awtrey, came out to do the bid on my house. Very personable guy, who knew all the answers to everything I needed to know about my existing HVAC, and my potential future HVAC. Awtrey HVAC fits peoples homes with American Standard equipment, which I learned is some of the most quality made HVAC equipment in the business. Made in Texas. I think. Anyway, I knew that I would be paying more for this stuff than the other brands that the other companies were trying to get me to buy. But after doing a LOT of my own research/googling, I felt good about pulling the trigger on a top brand like American Standard vs. something less superior with crappy parts. I also felt good about working with a company made up of a bunch of younger guys who are well educated and passionate about their jobs, as opposed to a company made up of a bunch of salesmen. Anyway, Ive had my new HVAC now for around 6 months. I love it.

  • Review 156 (2021-09-30 - Rating: 5)

    Awtrey is the best! Quality workmanship. Friendly and professional staff. Oh and my dad loves them too and he has extremely high standards.

  • Review 157 (2019-10-19 - Rating: 5)

    A really great experience. They explained all of the options for fixing my issue in a way that was easy to understand and were able to diagnose and fix it quickly. I definitely feel like I was taken care of and will be using them for my future needs.

  • Review 158 (2022-04-30 - Rating: 5)

    As always, Awtrey are competent pros. In this case we needed to replace our a/c unit. The engineering changes for the new technology required a bit of infrastructure retrofitting. Bryan, et. al. at Awtrey made a complicated, labor-intensive project look easy. We will always use Awtrey.

  • Review 159 (2016-10-03 - Rating: 5)

    I am a general contractor and we choose to use Awtrey. A new system was recently installed on my home and I recommend them to everyone.Mike MaddenTom Madden & Sons Construction

  • Review 160 (2014-12-01 - Rating: 5)

    Tony was very curteous,friendly,made me feel I could trust him. Explained in detail all about the maintance on my furnace and the humidifier he installed. He cleaned up everything when finished. Very pleased with Tony and the company.

  • Review 161 (2018-04-16 - Rating: 5)

    The team at Awtrey Heating & Air Conditioning is amazing. Each member was knowledgeable and courteous. I highly recommend Awtrey Heating & Air Conditioning to anyone in the market for HVAC work.

  • Review 162 (2018-07-18 - Rating: 5)

    Ryan R. worked on our office trailer a/c unit. He was punctual and descriptive in finding what was needing to be fixed. He located the parts and gave us an install day. He has a friendly and smiling personality.

  • Review 163 (2016-06-09 - Rating: 5)

    They were able to come out quick. They were at my house within two hours of calling. Diagnosed and fixed the problem in under a hour. Very courteous and helpful. I will call again in the future with any heating and air conditioning problems.

  • Review 164 (2024-12-13 - Rating: 5)

    Edward Evans did great!

  • Review 165 (2014-12-16 - Rating: 5)

    Tony was an excellent service pro and Heather did a great job coordinating the service appointment. Everyone was professional, prompt and extremely helpful. Would definitely recommend them .

  • Review 166 (2017-06-30 - Rating: 5)

    Ryan and crew (Justin & Greg)Could not have done a better job !! They worked together quickly and efficiently even though there were a few hiccups along the way. I feel comfortable referring them to anyone who may have need for new HVAC equipment. Richard Murphy.

  • Review 167 (2018-07-17 - Rating: 5)

    Awtrey Heating & Cooling has been great to work with. Ryan R was knowledgeable, professional and communicated the work being done. I highly recommend Ryan and Awtrey.

  • Review 168 (2024-10-08 - Rating: 5)

    Great experience with Troy, will ask for him from now on!!

  • Review 169 (2021-06-15 - Rating: 5)

    Awtrey heating and air conditioning is great. Their work is top-notch and their technicians are very informative and very friendly. I highly recommend them.

  • Review 170 (2020-12-20 - Rating: 5)

    This company installed my new HVAC system and they do the maintenance yearly. Im very happy with this company and their professionalism of their employees. Very nice company to work with.

  • Review 171 (2024-12-13 - Rating: 5)

    Ernest was awesome and honest!

  • Review 172 (2020-07-23 - Rating: 5)

    So professional. Great company. Technician, Micheal was professional and knowledgeable. He wore a mask and shoe covers. He was patient while I asked questions and very detailed.

  • Review 173 (2022-03-17 - Rating: 5)

    The employees were professional, polite, and respectful. They were knowledgeable and diligently worked until the job was completed. We were very pleased with everything! Great job!

  • Review 174 (2017-05-20 - Rating: 5)

    Great experience! Friendly, knowledgeable, clean, and quick. Brian installed my new A.C. unit in about 4 hours, and it looks and runs great. A+ company.

  • Review 175 (2019-03-26 - Rating: 5)

    I have used Awtrey for 10 years.I recommend his company to everyone.Very honest, and everyone in his company are top notch people.

  • Review 176 (2021-04-30 - Rating: 5)

    Nick was very nice to us; he explained in detail about his work on my A/C.He knew some sign language which was awesome for hs deaf couple.

  • Review 177 (2018-09-20 - Rating: 5)

    From the receptionist, to the owner personally meeting with us, to the crew that came out....we were so happy with the level of respect and the job they did for us! They explained everything in such detail and made the entire process incredibly easy.

  • Review 178 (2021-10-01 - Rating: 5)

    Michael was on time, professional, thorough and incredibly helpful.Extremely happy with their services and plan to use them for quite some time.

  • Review 179 (2015-11-16 - Rating: 5)

    Great service and very professional! I highly recommend them to do anything you may need in terms of heating and air. I personally used them for a professional office buildout and they exceeded expectations with everything! Thanks again!

  • Review 180 (2019-07-19 - Rating: 5)

    Very knowledgeable, thorough, kind, helpful, neat, and patient.These are words to describe the two men who serviced our AC unit.Thank you for cultivating this.Thank you for caring about the job and the people.

  • Review 181 (2020-04-28 - Rating: 5)

    Iā€™ve had a good experience both times they have come to work on my AC. They are professional and explain everything well. I will definitely use them again.

  • Review 182 (2019-10-23 - Rating: 5)

    Ryan was the best. Very knowledgeable. Explained everything. We canā€™t recommend him and Awtrey high enough. Awesome company.

  • Review 183 (2020-12-20 - Rating: 5)

    The team always does a great job for us. Weve now had 5+ systems installed and serviced by the Awtrey team.

  • Review 184 (2018-10-02 - Rating: 5)

    Ryan took great care of us. Very efficient and friendly. I would highly recommend Awtrey Heating and Air Conditioning.

  • Review 185 (2021-12-15 - Rating: 5)

    Very professional, easy to work with. They answered all my questions. They did a great job of cleaning up the job site at the end of each day.

  • Review 186 (2021-06-06 - Rating: 5)

    Very knowledgeable, friendly and professional owner and employees. All questions/concerns were answered quickly, whether it be by text, email or phone. New equipment looks and functions great!

  • Review 187 (2021-04-21 - Rating: 5)

    I have used Awtrey HVAC since 2007. I have always been satisfied with their work and I trust them.

  • Review 188 (2020-02-13 - Rating: 5)

    What a great experience! Ryan was very professional and out call was answered the same day with no EMERGENCY fee. I will definitely call again!

  • Review 189 (2021-06-18 - Rating: 5)

    Been a customer for over 10 years and will continue to use them. Awtrey has never disappointed. I highly recommend their services.

  • Review 190 (2021-08-21 - Rating: 5)

    Shane was great at finding the right solution. Hist team was amazingly prompt and did great work. I highly recommend!

  • Review 191 (2024-11-22 - Rating: 5)

    Job well done. Thank you.

  • Review 192 (2021-08-17 - Rating: 5)

    Don, the technician was very courteous and respectable of the COVID-19 restrictions. He was extremely knowledgeable of everything to do a good job.

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