Sermon Service & Electric

Located in Idaho falls, Idaho

Address: 340 May St, Idaho Falls, ID 83401, United States

Phone: +1 855-652-4545

Rating: 4.3

Services

Small Business
On-site services
Online estimates
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-02-05 - Rating: 5)
I called them as they were referred to me. Just bought an older Mobile home. The HVAC under the house was destroyed by cats. Looked like a Slinky! I had three companies set for bids that day. Spent 20 minutes with Hunter and Ted? In short, totally impressed! Hired them in the spot, called the other two off. They went through all that was needed, explained in depth the issue. Set up two days later. On time, great work, great price, and me and wife are warm. Spent our first 5 days here in Idaho, freezing. 😂. We thought from the damage it was going to be A LOT of 🤑. They did the repairs at a great price. TYVM Sermon boys!

Review 2 (2024-07-23 - Rating: 5)
After sleeping in the basement for a few days because my house was 86 degrees, I called Sermon this morning to fix my air conditioner. Brody came out to Pocatello within a few hours. He checked a couple of things and then told me it was either the capacitor or Id need a new AC. Since my system is 26 years old, I fully expected to be told I needed a new system. So many companies have tried to scam me in the past, telling me I have to buy a new furnace or septic system from them, only for me to find out from a second opinion that its a simple repair. So I braced myself to hear You need a new air conditioner. Instead, Brody had the capacitor on his truck and it worked! He fixed it so quickly!He apologized that he still had to charge for an hour, even though it had been fixed in 20 minutes. So he asked if I had questions about anything else while he was there. He walked around the house with me as I asked about vents that dont get as much air power and how remodeling Im considering for the future will affect air flow. He answered all my questions and I was so pleased to get some expert insight on upcoming projects.I highly recommend Sermon Service & Electric! They are honest!

Review 3 (2024-08-15 - Rating: 5)
Good Job Sermon!We requested proposals from several electrical companies for installation of a RV receptacle and a 20 amp receptacle and from those we selected Sermon to perform the project . They werent the lowest cost but were close to my pencil estimate plus they were available to complete the project sooner rather than later.From arrival to look at what we needed done, providing a proposal, interfacing with the city permitting and inspection process, to completion of the work and communication with us; the Sermon personnel were very professional and efficient. The day the work was scheduled the two of them arrived between 8&9 as planned, they had the work well planned out, walked us through the planned work, efficiently completed the work with hardly any mess left behind, and 8 hours later walked us through the completed work. We turned the AC on in our trailer and voilà we can escape to air conditioned comfort in our trailer when its super hot!!! They notified the city inspector that the installation was complete and this morning the city inspector inspected the work and approved it. Sermon provided us a copy of the city letter of notification for our records.

Review 4 (2024-07-16 - Rating: 5)
The tech Brodie is great. I dont remember the name of the lady i spoke to in the office but she was also great. They didnt try to over charge. They didnt find things to be wrong i talked to 3 places before i got my AC fixed. Quotes from 2500$. Sermon fixed it for 500$ because they only fixed what was needed. This makes them trustworthy and thats what you need

Review 5 (2024-01-16 - Rating: 5)
We needed a wall heater moved in our basement family room to put a couch where it would have been in front of it. Bryant came over and gave us a bid. They came back this afternoon and installed a new heater and a new thermostat. They really cleaned everything up after they were finished and moved everything back in place. It was ice seeing how much care they took to clean up after they were finished.

Review 6 (2023-10-19 - Rating: 5)
These guys were great. I had Mike Baker and Michael sermon come out to do electrical and plumbing on my house to get it ready to use as a rental. Both were very kind and competent. Couldn’t recommend them any higher than I am doing right now, as they were excellent! I highly recommend. Thanks guys! It was almost painless, and it was affordable.

Review 7 (2024-02-08 - Rating: 5)
Mike and Brittany came and fixed a problem with our sink plumbing. They were great to work with. Very clean and professional and worked fast. Their electrician Thomas has also been great to help update and fix electrical issues!

Review 8 (2024-01-04 - Rating: 5)
Their front office staff is great to work with. They are very friendly and answer any questions we may have. They were able to provide bids for us in a timely manner and complete the work the same. We look forward to continue working with Sermon in the future.

Review 9 (2023-11-28 - Rating: 5)
Very nice and knowledgeable people. I called Monday morning and they worked me in with my gas fireplace problem that morning. Travis the technician that came was able to fix the problem very quickly. He had to take the fake logs out to clean and adjust the pilot light. He restacked the logs and adjusted the air fuel mixture and it works better now than it ever has. So Travis took my gas insert from not working to working better than it ever has.

Review 10 (2023-05-12 - Rating: 5)
I love these guys! I use them for my home and business and wont go anywhere else! Kord is the bomb with plumbing! Courteous and prompt!Chase is an amazing electrician! Friendly, Courteous, prompt, and did amazing work! He helped me find a new handyman too!I wont call anyone for my electric and plumbing needs again!Michael Sermon saved my bacon at home with my AC and furnace that are quite old! He found the issue which wasnt as bad as I thought it was and had my AC up and running better in under 2 hours!Thanks guys!

Review 11 (2022-04-15 - Rating: 5)
SS&E replaced my furnace today and very happy with the customer service from Perry and Matt. Perry went though my options and provided competitive pricing over the phone with no hidden cost. Furnace was ordered that day and installed by Matt the next day. Installation and customer interaction by Matt was very professional. Very polite and took extra time to answer all of our questions. Would recommend SS&E to anyone.After 4 years the blower motor went out. Called SS&E and confirmed under warranty. Anthony installed within the time frame expected and answered all questions. Another great experience with SS&E.

Review 12 (2023-09-29 - Rating: 5)
Called as a new client and they were able to quickly fit us in. Kris called the day before to confirm, and the morning of, when he was on the way. They have great communication, and showed up on time. Thank you Sermon!

Review 13 (2023-12-14 - Rating: 5)
I cant say enough how impressed I am with Kris, Austin, Travis and the other craftsman that were involved in my new furnace purchase and installation. This was a large project involving overhead unit heaters for an elementary school gym. I look forward working with them in upcoming projects for the district.

Review 14 (2023-11-01 - Rating: 5)
Mike did a fantastic job tracking down potential sources of the mystery ’banging’ noises. His tenacity paid off - complete silence this morning when the furnace kicked on. I highly recommend Sermon Service.

Review 15 (2016-10-21 - Rating: 5)
At work, weve had issues with our heating and air conditioning for quite some time - pretty much a year. We had Sermon send a technician over the other day to look into what was wrong, and within a short visit, they were able to quickly determine our zone settings were not setup properly (by the last company that serviced the system) and correct it. Now, just in time for the cold, we actually have a working heating system.The technician was quick and thorough, and did a great job explaining what he did to correct the problem!

Review 16 (2020-08-24 - Rating: 5)
I was very pleased with Sermon. From the phone call to set up the appt Amy was very friendly and answered any questions. I called around 9:30am and she said she could have a tech out today after 1. I got a call around 11:30am and he was on his way. Wyatt was great!!! Very professional and explained everything. No pressure at all just explained what all was going on made some recommendations. I would definitely recommend this company to any!!! Thank you!!!

Review 17 (2024-01-03 - Rating: 5)
What a wonderful company to work with! Mike and Brittany were especially helpful in getting our coffee shop, Tetonia Grinders, built. Highly recommend!

Review 18 (2021-06-03 - Rating: 5)
Called for a tune up on my AC. The office worked with my schedule as well as Mother Natures. They followed up and kept great communication to complete the service call timely. Technicians were friendly and knowledgeable and upfront about the cost. I appreciate the fact they did not try to sell me anything I did not need. Job well done.

Review 19 (2020-05-11 - Rating: 5)
Our AC stopped working end of last summer. Travis came out to look at it today. Luckily it was just the capacitor that needed replacing. Were very pleased with how quickly it was fixed & how inexpensive. Well definitely use Sermon from now on.

Review 20 (2015-01-05 - Rating: 4)
Handled concerns well. We had questions about the service and our bill and we were able to speak with Mr. Sermon himself about our concerns. He was very calm and was able to answer our questions knowledgeably and satisfactory. They were under a lot of pressure with the change of seasons and holidays, mistakes happen, and how a company handles these mistakes really reveals a companys commitment to integrity. Thank you for your service.

Review 21 (2024-10-11 - Rating: 5)
My kitchen light was old and falling out of my ceiling. I got tired of it falling out every time I changed the bulbs, so I called Sermon! Fast, professional and on time.I recommend them to everyone.

Review 22 (2021-02-11 - Rating: 4)
Honest prices, responsive, and Amy offered loaner heaters since the part I need is several days out. Ive dealt with Sermon numerous times over the past few years, and they have been friendly, fair, honest, and very prompt.

Review 23 (2019-06-28 - Rating: 5)
Thank you for doing such an amazing job installing our tankless water heater. Our power bill went down 27%. It was totally worth it to switch over to a tankless water heater. Your service guys were also very clean and neat! Thank you!

Review 24 (2016-04-28 - Rating: 5)
I will continue to use Sermon Service & Electric! They have replaced my furnace, AC and water heater in my 25 year old home. They do great work and stand behind their warranty. Love Sermon!

Review 25 (2015-02-10 - Rating: 5)
I called Sermons because a neighbor of mine referred me to them. I woke up one morning and realized we had no heat to our house because half of the power was out in our home. We have a six month old baby and it was the middle of December and freezing! They were able to get to me that day and were very friendly. I would recommend them to anyone!

Review 26 (2024-02-01 - Rating: 5)
Sermon has been so great to work with. They are friendly and their service is top notch!

Review 27 (2017-03-04 - Rating: 5)
We have been using Sermon Service and Electric in our office for many years for various services and have always been happy. Their techs are professional and happy to help out. Give them a call.

Review 28 (2021-11-05 - Rating: 5)
This company always has our back. Every year we use them for our heating and AC needs. Very capable and professional. I highly recommend them

Review 29 (2017-12-21 - Rating: 5)
Mr. Kord came out and fixed our drain and garbage disposal. He was kind, curtious, and caring. He answered our questions and fixed our problem in less than an hour. I would absolutely recommend Sermon and Mr. Kord.

Review 30 (2023-09-04 - Rating: 4)
Professional and friendly, the service call is steep but next year with scheduled maintenance in September the cost is more appropriate.

Review 31 (2018-01-29 - Rating: 5)
Great service! They make every effort to get to you as soon as possible. Service people are professional, well trained and always friendly. We always call Sermon first!

Review 32 (2023-07-01 - Rating: 5)
He troubleshot an electrical short (caused by a single wire strand) pretty quickly. He fixed it. Pretty knowledgeable.Recommended

Review 33 (2015-04-08 - Rating: 5)
Im very pleased the way they have handled my furnace . Had a new one put in a year ago ( from them ), and recently had some problems with it . They came out and made it right . Thank you Sermon Service !

Review 34 (2017-05-26 - Rating: 5)
I have used Sermon for plumbing, multiple times on various properties. Kord is so helpful. Great work and reasonable prices!

Review 35 (2023-10-02 - Rating: 5)
Michael Sermon did an outstanding job servicing my heater and heat pump

Review 36 (2021-10-28 - Rating: 5)
Michael was quick and efficient! Even went above and beyond to make sure the other lights were good. Will recommend!

Review 37 (2017-03-17 - Rating: 5)
Excellent, prompt service to fix a drain leak in a very awkward location. The price was very reasonable. Thanks to Kord for his efforts!

Review 38 (2021-10-28 - Rating: 5)
Micheal was amazing!!!! What an awesome employee to have!! After fixing our light he even cleaned the glass for us!!

Review 39 (2020-08-11 - Rating: 5)
Very professional and fast service a pleasure to work with.

Review 40 (2023-03-18 - Rating: 4)
Fine tuned new furnace, for money spent, still not big enough or cfp big enough. A lot spent w no reprieve.

Review 41 (2021-03-14 - Rating: 5)
This place was awesome! Rapid response times, incredibly knowledgeable technicians had our gas fireplaces up and running in no time!

Review 42 (2020-02-27 - Rating: 5)
Very quickly responded to our needs. Scheduled us in very quickly in an urgent situation. Honest and thorough.

Review 43 (2023-08-18 - Rating: 5)
Received service within about 45 minutes of placing the service request. Techs were prompt, professional, knowledgeable and communicated clearly about the issues, causes, prevention as well as what was needed to fix the issues. They were able to get the project done and my business back up and running quickly and within minimal disruption. Will definitely use again!

Review 44 (2023-12-09 - Rating: 5)
We had a new furnace installed the guys that came were very prompt and professional would highly recommend

Review 45 (2023-08-30 - Rating: 5)
These folks repaired my hot water heater and charged 1/3 of what another company quoted. Repair was quick and efficient. Cannot express my gratitude and follow up. They are wonderful.

Review 46 (2023-11-28 - Rating: 5)
Absolutely the best service, communication, and greatest people to work with. I have dealt with multiple service companies in the past, these guys, hands down are THE BEST !!!!!

Review 47 (2020-01-11 - Rating: 5)
Swift response, honest technicians, great prices. Will definitely be using this company again 👍👍👍👍

Review 48 (2021-01-05 - Rating: 5)
They are very knowledgeable and have great service and prices.

Review 49 (2019-07-05 - Rating: 5)
Amazing service!!! These guys know what they are doing and are 10x better then any other place in town!

Review 50 (2021-07-21 - Rating: 5)
Would not deal with any other company. These guys are amazing.

Review 51 (2019-10-07 - Rating: 5)
The staff are very knowledgeable. They respond to requests and needs in a very timely manner.

Review 52 (2021-10-28 - Rating: 5)
Michael was fast and professional! Great experience 👌🏻

Review 53 (2020-11-12 - Rating: 5)
The technician was very fast and knowledge! Great company!!

Review 54 (2015-09-24 - Rating: 5)
Sermon was able to come the next business day. Ernie was great. He gave us great service. I couldnt have asked for a better experience. He took the time to make sure I understood everything he did and did a very thorough job. We had a wonderful experience. Thanks!

Review 55 (2020-05-19 - Rating: 4)
We had Sermon put electricity out in our garage. They gave us the lowest bid out of the 3 we had come out, they were professional, got the whole thing done in 1 day, and did exactly what we wanted. They also showed up on time which some people seem to struggle with these days. Ted and Travis do good work. Our only disappointment (reason for 4 stars, not 5), was they left a mess for us to clean up from their work. Left old wiring and an old light, some wood scraps and pieces lying around that they had to cut out of the walls. Thought they’d leave it clean. But overall, we are happy.

Review 56 (2019-11-02 - Rating: 4)
They did this job at my home and did a great job!

Review 57 (2014-12-18 - Rating: 5)
Very knowledgeable technicians, and fair price. I had a furnace put in by another company 7 years ago, and when I woke up to a freezing house, I got on the phone, and called the original installation company. After the phone rang for nearly a minute, I was greeted with a full mailbox, and couldnt leave a message. The first company that popped in to my head was Sermon. I called well before 8 and the phone was answered immediately. I explained the situation, and tried to give her all the information I could think of, like the fan was running, but no heat etc. I was placed on a brief hold, and when she came back, was told that she could have somewhere there right away, and that no heat calls are placed on high priority. 20 minutes later, the technician showed up to my house. I had to go to work, but felt comfortable with leaving the technician alone in the house after calling back, and personally talking to Ted, the owner of the company. 45 minutes later, the technician called me, explaining what was wrong, the cost of repair, and guaranteed the heat would be on within a couple of hours. I went home an hour and a half later to check on his progress, and found him out at his van, filling out the bill. The problem stemmed from poor maintenance on the furnace, and besides the filters, there are other parts on the furnace that need to be maintained. I had no idea. The bill seemed fair, and I had heat. They come highly recommended, and I will use them for any other issue I have. A++++

Review 58 (2019-07-12 - Rating: 5)
Best in the buisness for repairs. I wont use anybody else.

Review 59 (2014-01-02 - Rating: 5)
When the technician came, he just kept suggesting ways that we could save money! He would tell us the best case fix, but would also offer ideas of how we could get by, or he would tell us a significantly cheaper solution. Very knowledgable about the issues with our furnace, very honest and forthright. Im very pleased with his service and the range of options that he offered.

Review 60 (2016-04-19 - Rating: 5)
Nothing but good to say about these guys. I have several rentals and the furnace started acting up in one of them. My regular heating people could not come out for a few days. I called Sermon and the lady answering the phone said someone could be out the same day. Work was preformed as requested that afternoon. Ted Sermon himself addressed a billing question I had and adjusted it accordingly. I will definitely use Sermons again in the future.

Review 61 (2021-07-21 - Rating: 5)
Office staff and techs were super helpful and worked together to get our AC repaired on a very hot day while they were being called out on many jobs. They stayed late until it was fixed!