Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Hyannis, Massachusetts

Address: 129 Airport Rd Ste 1, Hyannis, MA 02601, United States

Phone: +1 508-771-1020

Rating: 4.9

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-03 - Rating: 5)

    Gilbert was very friendly and very professional. I explained the drain that was clogged and what I had previously done to attempt to unclog it. He throughly explained what he would do and immediately went to work. With his heavy duty snake he cleared it and then checked it to make sure it was completely clear. Very lucky to have him for the service call. Just a great person! I would and will recommend the company and Gilbert to all my friends.

  • Review 2 (2024-10-10 - Rating: 5)

    Carl was awesome! He was very professional and knowledgeable and explained everything to us. Gave us information on how to better maintain our septic system. We were so happy with the service and would definitely use Roto-Rooter again!

  • Review 3 (2024-08-02 - Rating: 5)

    Had a clogged sink, Carl came out and worked for over an hour. Super pleasant and clean. Advised me how to treat things going forward. Issue wasnā€™t resolved, Carl came back few days later and rectified the issues. Super kind and hard worker. Definitely would recommend.

  • Review 4 (2024-07-22 - Rating: 5)

    Roto-Rooter was very responsive, fast, and professional with the job at our house. The tech that was sent to unclog our toilet did a fantastic job with solving the issue (there was the head of a cleaning brush lodged in the molded pipe in the toilet, most likely from the cleaning service that came by), and I couldnt be more appreciative of the effort put in.

  • Review 5 (2024-07-12 - Rating: 5)

    I definitely would use Roto Rooter for plumbing services again. I called in on a weekend and got a human on the phone! A timely appointment was booked. The technician arrived in good spirits after braving bad traffic and completed the job competently. I am pleased.

  • Review 6 (2024-08-23 - Rating: 5)

    Carl did a thorough check of the piping configuration and found some issues, also provided drain cleaning product and directions for use. Would definitely call them for any future issues.

  • Review 7 (2024-08-15 - Rating: 5)

    Romaine with Roto Rooters was exceptional!Great person to work with. Super fast and tub was back in order in minutes.Thank you!!

  • Review 8 (2024-07-29 - Rating: 5)

    Carl was courteous on arrival (on time) and articulated the issue very well. He worked on the problem until it was solved and recommended what we should do next. I highly recommend using Roto-Rooter (and Carl) to solve your drainage issues.

  • Review 9 (2024-07-24 - Rating: 5)

    Romaine was extremely thorough and very respectful. He fixed the issue no problem and communicated what the process would be from start to finish. Highly recommend.

  • Review 10 (2024-07-03 - Rating: 5)

    We were able to get an appointment right away, and our technician Carl was very knowledgeable, super friendly and professional. A great experience and quick resolution to our clogged kitchen sink. Thanks!!

  • Review 11 (2024-06-29 - Rating: 5)

    Carl did an excellent job of identifying the problem, cleaning out the pipe, and letting us know what the next steps might be. He was friendly and considerate. Highly recommend.

  • Review 12 (2024-04-09 - Rating: 5)

    The technician who came out was very knowledgeable, professional and thorough. He walked me through each of the steps he was taking to diagnose the issues with my septic/sanitary system. He was able to get us back up and running in no time. I highly recommend Roto-Rooter.

  • Review 13 (2024-11-24 - Rating: 5)

    Carl was fantastic. He was polite on time helpful and extremely friendly.

  • Review 14 (2024-02-24 - Rating: 5)

    The Tech:Ā VIVIANĀ B. that we had service us today was very polite, worked quickly and was able to fix our issue under 20 minutes. He also gave us some really great instructions on how to maintain our system. Thank you so much for a job well done.

  • Review 15 (2024-06-07 - Rating: 5)

    Carl was professional, friendly, and knowledgeable. He was able to solve our sink drain issue.Very happy customer! Thank you, Cheryl

  • Review 16 (2024-11-26 - Rating: 5)

    Incredible work, incredible employee friendly clean.Nice kind very, very professional.Please give raise Absolutely.Amazing!!

  • Review 17 (2024-07-04 - Rating: 5)

    Thank you for such quick response on a holiday. Romaine was awesome Explained everything upfront and through the entire process. Again, thank you You saved our 4th of July

  • Review 18 (2024-03-01 - Rating: 5)

    I received professional courteous help with resolving my clogged bathroom drains. Romaine was thorough, pleasant to talk too and seemed genuinely concerned about getting to a solution. He took the time to test my system and get it running again. Thank you Romaine!

  • Review 19 (2024-04-03 - Rating: 5)

    Called Roto-Rooter at 6:30 on a Wednesday night; technician here by 8:00. Thoroughly analyzed the problem and then went straight to work on a resolution. Work done in a very professional manner, problem timely resolved and area left completely clean as if he had never been there. Price was quite reasonable. Hope to never have plumbing backup again, but if we do, Roto-Rooter gets the call.

  • Review 20 (2024-06-20 - Rating: 5)

    Great service from Carl Roza! Very knowledgeable, professional, friendly and thorough with the job he did fixing our kitchen sink.

  • Review 21 (2023-07-08 - Rating: 5)

    I had an emergency call on July 4th, i spoke with dispatch at 9am and the team was here by 11am. Kyle was the technician and absolutely amazing. They were professional, personable and extremely helpful, educating me on options and through every step. I cannot recommend them enough. The Service Industry has gone down so much and yet, Roto-Rooter delivered exceptional service. Thank you!

  • Review 22 (2024-10-05 - Rating: 5)

    Kept me informed on their arrival. Inglesias explained the problem & fixed the problem. Very professional.

  • Review 23 (2024-06-28 - Rating: 5)

    Very professional, gave some good advice to prevent further drain issues. And the cherry on top - cleaned up the work space nicely when finished.

  • Review 24 (2022-12-15 - Rating: 5)

    Ralph was punctual, respectful, neat, professional. He did an excellent job and cleaned everything up afterwards. I am a very happy customer. Highly recommend. Customer service also gets an A + for being professional and helping me find a solution in the middle of my chaos. Excellent job!

  • Review 25 (2023-01-28 - Rating: 5)

    I called Roto-Rooter - Boston South on a Friday and was so relieved to be able to schedule a same day appointment. The technician, Ron, was friendly, kept the area clean and fixed my kitchen sink quickly despite an unusual pipe layout. Overall, I had a great experience working with the company and was beyond grateful to have the issue wrapped up before the weekend!

  • Review 26 (2024-05-07 - Rating: 5)

    Artie and Vivian were fantastic. They were polite, efficient and super clean. I already know I will request them again for my next services

  • Review 27 (2023-06-06 - Rating: 5)

    Amazing team! We called late night and the Profesional team was here on time in the morning. They helped us understand the problem and our options for remedying. We had a overflow of sewage in our basement. We didnt even know the extent of the damage. They had camera that could see all the damaged walls, we areincredibly thankful the team was extreamly thorough in the inspection. They made the process not so overwhelming by taking the time to have us understand all aspects of the job. Definitely recommend They are so effective and the process is efficient. Thank you so much for saving our basement! Great job!

  • Review 28 (2023-07-07 - Rating: 5)

    Technician Romaine came to our house assisted the problem and explained throughly what needed to be done & gave us the cost upfront. Problem was the drain was clogged up kept on backing up in our kitchen sink from the upstairs kitchen whenever they would do the dishes.Romaine explained why it was happening and also told me what to do to prevent it from happening again.Romaine is very professional very thorough with his work. After he completed his work, cleaned up the area like nothing happened. We highly recommend using Roto-Rooter especially Romaine. He is awesome!! Thank you!!

  • Review 29 (2022-11-10 - Rating: 5)

    Roy was the best he quickly assessed what was wrong and corrected it immediately. He kept us educated, and a part of what he was doing. In our experience not too many people are this friendly, kind, and make you feel at ease when working in your home. He is amazing!

  • Review 30 (2023-05-17 - Rating: 5)

    Outstanding service and personable employee. He was very informative and knowledgeable. He went out of his way to get in touch with water restoration. Chris from water restoration was here before the drain specialist even finished packing his truck. I am blown away by the service Roto rooter provided us.

  • Review 31 (2023-07-05 - Rating: 5)

    We had our sewage back up on JULY 4th. We were told a technician would be here in 1 hour. Not only did Joe take time away from his family on July 4th, but he was here in 20 minutes!! Very professional throughout the process and answered every question we could come up with. Fantastic. When the job was done and the water was flowing, in came Mike with the camera. Scoped out the entire pipe and found quite a bit of separation in the pipe. He professionally gave us all of our options and told us he would handle everything for us. These guys were both great to work with. They deserve a bonus for the time they took away from their family on July 4th, while still having smiles on their faces.

  • Review 32 (2022-10-22 - Rating: 5)

    We have an emergency situation at our home. We had a tree root growing to our main water line. This was closing backup with our toilet and shower. We called Rhoda ruder And were able to get somebody out within 2 hours. The service Tech they sent out was able to address the situation immediately. He was professional, precise, and got the job done within the time-line from his original assessment. We are extremely grateful for his service and professionalism. We had called another service company and they couldnt come out for a week so this was Above and beyond service in our opinion.. We highly recommend meant the service tag we were able to work with well to work with.

  • Review 33 (2023-07-26 - Rating: 5)

    Eric came on time & he explained everything to me on & explained everything he was doing & it did the job pretty quick! He was very honest about everything. Appreciate the time and effect with my clogged toilet. He did the surgery well šŸ¤£ would definitely recommend them

  • Review 34 (2023-09-08 - Rating: 5)

    Romaine was wonderful. He took care of my clogged toilet and explained to me how to keep it fro clogging again. He informed every step of the way what is was going to do. You are so fortunate to have represent your company. He fixed the problem in no time. Thank you!

  • Review 35 (2023-04-17 - Rating: 5)

    Eric (the plumbing technician) was friendly and professional and explained the various steps of the job as he progressed. Eric persevered when the drain blockage of the kitchen sink didnt get solved right away and finished the job in good order (keeping his sense of humor all the way). Eric is the best! I would hire him again. Thank you. I also liked the friendly customer service of Kim (the dispatcher from Maryland). :)

  • Review 36 (2023-03-31 - Rating: 5)

    Quick, clean and efficient repair of our clogged kitchen drain. Good explanation of the process and quote before work started. Even identified a small drip leak under the sink that we were unaware of. Our technician, Eric, was very easy to talk with. I would use this service again if needed.

  • Review 37 (2023-06-04 - Rating: 5)

    Jose was our technician and diagnosed the problem perfectly. Inside one hour and one-half, Jose had the blockage taken care of. Excellent execution from start to finish. Cleanup was performed admirably.Would recommend R/R to all customers that value good service.

  • Review 38 (2023-01-03 - Rating: 5)

    We had trouble reaching our landlord in the evening & needed emergency plumbing services. After calling around to local plumbers, Roto-Router was the only company we found that had services available the same evening. Our technician, Ronnie, arrived within 30 minutes of us calling. He was very quick to assess our plumbing problem & had full functionality restored within 10 minutes! (We had tried to fix the issue for over half an hour ourselves with no luck so his quickness was very much appreciated).

  • Review 39 (2022-11-21 - Rating: 5)

    Ron (technician 5592) came out to our home to fix an issue with our toilet that was not flushing properly. He was punctual and resolved the clogged drain quickly and effectively. We only have one bathroom so his help was greatly appreciated. We would definitely use your services in the future!

  • Review 40 (2022-12-31 - Rating: 5)

    Excellent Service! I would highly recommend. Today is New Years Eve and our Technician, Brendan showed up with a smile on his face and ready to solve our problem. He listened and then went straight to work to resolve the situation. He was highly knowledgeable and competent. Thank you Brendan!

  • Review 41 (2023-05-29 - Rating: 5)

    Dominic and Harry were outstanding. Pleasant, professional, and thorough. We cannot praise them enough for the work ethic, effective communication and no nonsense approach to what needed to be done. They cleaned up and made a stressful situation far more palatable.

  • Review 42 (2024-05-01 - Rating: 5)

    Personable and knowledgeable technicians. Diagnosed problem immediately and fixed everything into working order! Answered all our questions and provided many helpful suggestions! Highly recommend!

  • Review 43 (2023-03-12 - Rating: 5)

    The tech that came in did a great job. He was in and out in about 5-10 minutes. And this was done on a Sunday afternoon. Our toilet bowl was not flushing properly and he used the snake to fix the problem.I would definitely recommend Roto Rooter for anyone needing a plumbing job. We even got a $100 discount off the services which always helps.Roto Rooter, thats the name and away your troubles go down the drain

  • Review 44 (2022-12-04 - Rating: 5)

    Ralph did a great job! He arrived on time and immediately diagnosed the problem. He fixed the problem and thoroughly checked to make sure it was fixed, explaining what had caused the problem to begin with and how to prevent it from happening again. Ralph was pleasant and very easy to talk to. I highly recommend Roto-Rooter, especially Ralph. Good customer service is so hard to come by. Ralph is the exception.

  • Review 45 (2024-04-03 - Rating: 5)

    Vivian and his partner were professional, reasonable, and honest about my maceator pump, they gave me financial quotes for everything i asked for help with. Thank you Vivian!

  • Review 46 (2023-05-03 - Rating: 5)

    Great experience! Made appointment online on a Tuesday morning at 6AM and a tech arrived at our house at 8:15 AM. My son put a ball down the toilet the night before , the tech was able to retrieve the ball and fix toilet water flow.

  • Review 47 (2022-01-18 - Rating: 5)

    Shane L is amazing! He came in, made great conversation and fixed our issue. Our toilet was not flushing and backing up for 2 weeks and with in 30-45 minutes he repaired 2 weeks of struggle for us. All around 5 stars and amazing technicians.

  • Review 48 (2023-12-16 - Rating: 5)

    Gilbert and Walker were amazing. We had our sink flooding downstairs, our well pump had to be replaced and our refrigerator all go at the same time on my 50th bday. Gilbert and walker came in assessed the situation, explained what they found, the pricing and every step of the way they made sure I knew what was happening. Managing 4 yr old twins while trying to manage multiple companies in our house was a challenge but Gilbert and walker wer so patient through it all and made my 50th bday a little more bearable knowing our sinks would not back up resulting in flooding downstairs. The kids were thankful their playroom would not have wet toys. Thanks you Gilbert and Walker we would recommend you hands down to anyone! Happy holidays!

  • Review 49 (2022-11-07 - Rating: 5)

    Came out within a couple hours, quickly diagnosed the problem and cleared the blockage that was very deep down in the pipes. Will use again in future if needed and highly recommend. We called several local companyā€™s and we were told had to wait 2 weeks or just flat out that they couldnā€™t help which was frustrating. But Roto-rooter was SAME DAY and excellent service. Thank you!!

  • Review 50 (2021-07-29 - Rating: 5)

    I called early morning and was greeted by a very pleasant customer service agent who quickly had me scheduled. About 45 min. later another very efficient agent called to say that the plumber was on his way. 15 minutes later Kyle arrived and quickly got to work. Done in about 20 minutes with a suggestion for a product that would help to keep the drain clear.An excellent experience all around.The service is pricey, but frankly uthe positive interactions, pleasantness and efficiency make it worth it. Very satisfied.

  • Review 51 (2023-08-18 - Rating: 5)

    Romaine kept his cool with a very long, slow drain. He worked tirelessly for 3 hours, but was successful in the end. I would highly recommend his service.

  • Review 52 (2022-11-26 - Rating: 5)

    We recently renovated our kitchen and were excited to host a large thanksgiving gathering for family and friends. Unfortunately, meal prep of various dishes clogged the kitchen sinkā€™s drainage pipe with carrots and potatoes. It was frustrating not being able to use our sink the rest of the day but I booked an appointment that night and Roto Rooter arrived the next morning before 11am! They cleared the clog and the kitchen was back in action. Although it was an expensive service call, it was comforting to know they would reliably arrive and could effectively do the job. I highly recommend their services!

  • Review 53 (2021-06-14 - Rating: 5)

    The technician Mark was fantastic, professional, knowledgeable, polite and very to the point. He went above and beyond to remedy our plumbing issue and gave us lots of tips to prevent the issue again. I would definitely use Roto-rooter again and recommend them to anyone

  • Review 54 (2022-12-21 - Rating: 5)

    Ron did a fantastic job fixing a substantial clog in our shower and sink. He was transparent every step of the way, worked efficiently, and gave recommendations for preventing the issue in the future. He was a lifesaver before we hosted family for the holidays and should be recommended.

  • Review 55 (2023-04-08 - Rating: 5)

    Had a drain clog which backed up into the house from the toilet and shower. Called Saturday morning. Roto Rooter responded within an hour and a half. Their service men were very professional and courteous. They were able to determine the problem was a clogged drain pipe going into the external pump. They cleared the clog within a few minutes and set up a session with a worker that has a scope to determine where the problem was originating from.

  • Review 56 (2023-01-12 - Rating: 5)

    We had a blockage in our sewer line and Ronnie came out quickly at 7pm to inspect the situation and give his honest opinion. He cleared the blockage and was finished in a half hour. We appreciated his professional opinion and taking the time to explain the situation. Highly recommend.

  • Review 57 (2022-11-12 - Rating: 5)

    Ralph came to our home for an emergency drain cleaning over night. He was so helpful and polite. He explained the entire process to us while guiding us to prevent the issue the best way we can from reoccurring. Iā€™m hoping we donā€™t have this issue again but if we were to we would have to request Ralph. Thank you so much for your help Ralph! Any problems Im definitely calling this company again!!

  • Review 58 (2022-04-18 - Rating: 5)

    Brenden assessed my toilet issue, quickly determined the best way to fix it and did just that. He was extremely knowledgeable and did everything he needed to do to get the job done and my toilet working properly again. I would highly recommend Brenden again for any toilet issues. Big thank you to him!

  • Review 59 (2022-10-05 - Rating: 5)

    The company was very friendly and helpful the whole time from calling in my concern and asking what can be done to the expert tech that came to my door and fixed the problem. The tech that came out was very friendly, on time, and helpful to answer any questions or concerns I had with the problem. Ask for Ron as he was a great plumber/tech to come fix the problem. I would use this company again.

  • Review 60 (2022-09-04 - Rating: 5)

    I called at 3:00pm on a Sunday the tech was here in less than 1 hour. Brendan my tech was very nice answering all my questions. He determined what the problem was and had the drain system running like new in less than an hour. When the job was completed he took the time to make sure that the area he was working in was spotless. I recommend roto-rooter for any and all plumbing problems. Thanks to roto-rooter and especially Brendan for an excellent job.

  • Review 61 (2020-11-07 - Rating: 5)

    The plumber Gilbert was very kind and helpful. He was so happy to help us and we were so happy for his services. He explained the situation clearly and explained how he was going to solve our clogged drain. It only took him maybe an hour and a half. And the price was well worth it. Thank you again Gilbert for your services and it was so nice to meet you!

  • Review 62 (2022-03-01 - Rating: 5)

    Kyle was unable to unclog a drain that a plumber couldnā€™t do the day before. He actually was running into the same problem as the plumber, but he persevered, figured out the problem and fixed it! Had he not kept at it, my next step would be to replace the pipe ā€¦ā€¦ an expensive job! His tenacity and professionalism was the best! Roto-Rooter has a great employee and ambassador for the company!

  • Review 63 (2021-05-15 - Rating: 5)

    Ralph was our guy...he was FANTASTIC!..so polite. Made sure we understood what needed to be done and was fast. Very knowledgeable and did not talk over us or use any scare tactics about the job. Very personable. Highly recommended! We were left feeling very confident of the work that was done. It was a late night for Ralph but he didnā€™t rush the job. We are glad Ralph made our service call. His customer service made us trust roto rooter! Thank you Ralph! James and Joanna Marvin

  • Review 64 (2022-10-21 - Rating: 5)

    Received same day appointment within hours of request. Received notification that tech (Ralph) was in route. Ralph listened as I explained efforts I had made to clear drain and he offered the doā€™s and donā€™ts of this procedure. He explained what he would do and the cost of service. Informed me of good signs to show his efforts were successful. Ralph was very friendly and professional. He is an asset to the company

  • Review 65 (2022-11-15 - Rating: 5)

    Very professional and quick to respond. I had an issue at my house and Brendan showed up and took care of my problem. He communicated very well on the pricing and how the process would work. I wouldnā€™t hesitate to use them again.

  • Review 66 (2022-09-30 - Rating: 5)

    After a bad experience with the first plumber who looked at our bathtub, it was a HUGE relief to have such fast and professional help from Roto-Rooter. I called and had someone sent over within the hour. Ralph was extremely helpful and professional and was able to identify the issue with our drain right away, came back with equipment and fixed it in under an hour and now it drains perfectly. I couldnā€™t be happier with these services and will definitely recommend Roto-Rooter next time one of my friends has a plumbing problem!

  • Review 67 (2023-02-23 - Rating: 5)

    Ronny (5592) was very knowledgeable and was able to clear the shower drain blockage effectively. It was a bit pricey, but he came out day of and solved the problem quickly. Ronny explained everything very clearly and went above and beyond. Friendly guy. As of now, I would use this service again.

  • Review 68 (2022-11-27 - Rating: 5)

    The technician was extremely polite and informative. He did an exceptional job. I would highly recommend him and Roto Router to anyone who has plumbing issues.

  • Review 69 (2023-02-28 - Rating: 5)

    Brendan was very professional and knowledgeable. He was on time and did a fantastic job. Overall 5/5 experience. I believe Brendan represented his company well and I was very happy with the work he did.

  • Review 70 (2022-10-06 - Rating: 5)

    Our sink was clogged for a few days. We couldnt unclog it ourselves so we called roto router. They came right away and both men were very nice, personable and diligent, however the first gentleman could not fix the problem. We had to pay 349$ regardless. I phoned customer service and told them that this is unacceptable that I needed my drain fixed another technician came out again right away..and was able to fix my issue . Thankfully... Just one thing I had to pay another 200$??? Just seems like I shouldnt have had to pay more money to have something fixed correctly.. I dont want to seem unappriciative bc I am thankful my sink is fixed just the extra cost????Thankful,Erin sousa

  • Review 71 (2020-12-09 - Rating: 5)

    Extremely professional and experienced tech who did an outstanding job on a challenging drainage clog. Explained the process, took his time to evaluate the best possible solution. His plan was successful due to his diligence and expertise Rotor Tooter is lucky to have him as part of their team. His confidence was reassuring and I felt he truly cared about solving are issue.

  • Review 72 (2022-06-27 - Rating: 5)

    Another positive experience using Roto-Rooter, fast efficient and friendly service provided by Brendon. He was able to clear the blockage, explain the problem to prevent it in the future and sanitize our space. 10/10 professionalism and great customer service!

  • Review 73 (2021-09-12 - Rating: 5)

    Our entire house sewer was backed up to our septic tank. The dispatcher was so friendly; they got someone to our house in less than an hour on a Saturday evening. The two gentlemen worked for close to three hours working hard to clear a real nasty clog. They even checked out my septic to make sure it was still okay. Left everything clean and were very professional and nice.

  • Review 74 (2022-08-10 - Rating: 5)

    Joe P. was professional, knowledgeable, and kind. Iā€™m thrilled that he was able to not only solve my drainage issue but provide a plan for how to ensure my pipes remain in the best condition. A job well done!

  • Review 75 (2023-06-25 - Rating: 5)

    Called Roto Router and had service within an hour! Clogged toilet, Romsuue Anderson assessed to problem, fixed it and even gave us some drain cleaner. Would highly recommend! Thank you

  • Review 76 (2022-09-19 - Rating: 5)

    Roto Router and the technician they sent, Brendan, were very responsive to my call off-hours about a leak in my basement. Within an hour he arrived and diagnosed the issue. Brendan was professional and courteous. I would definitely call them again for emergency plumbing issues.

  • Review 77 (2022-12-08 - Rating: 5)

    Awesome team Kyle and Christian were really nice, And the senior discount really helped and it made my dad very happy hes a retired major from the Air Force so its really nice to get a discount like that for somebody that served his country and for anybody actually that is elderly. Thank you again , amazing work done.

  • Review 78 (2020-09-05 - Rating: 5)

    I was very pleased with the outcome of Ralph F. outstanding service.He made sure that job he did was the best. I was unhappy for a couple of days, and Ralphis a super hero, saved the day.He was determined to get the job done. I take my hat off to Roto-Rooter and Ralph.I will highly recommend your services. Thank you!

  • Review 79 (2021-07-30 - Rating: 5)

    Kyle did a great job. He was friendly but professional. He explained our options and took care of our clogged drains nicely. I would highly recommend him and his company.

  • Review 80 (2021-04-15 - Rating: 5)

    I am never happy to spend a chunk of change on a clogged drain, but my service technician (Kyle 6651) was very courteous, helpful, and efficient. He was great at explaining the problem to me, happy to answer all of my questions, and also appeared to take great care to ensure the problem was fully remedied. He also did a great job cleaning up when the job was done.

  • Review 81 (2021-04-21 - Rating: 5)

    The technician, Kyle, came right on time and looked at the problem. He explained the rates and how the billing worked, so there would be no hidden costs ir surprises. He had a mask on and was very polite and informative. I am extremely pleased with the service and professionalism of this company. I will absolutely call them again if I have another problem and will recommend them to my friends.

  • Review 82 (2021-09-11 - Rating: 5)

    The two gentlemen that came out to my home were awesome sauce. They were respectable and explained the service and pricing to me right off the bat. They even gave me a $60 off the total cost of service. Of course we all know by now that Rotor Rooter can be a bit on the expensive side but that is outside the control of the employees whoā€™ve done an amazing job. Iā€™ll certainly be using them in the future when I have an emergency backup. Despite the pricing when you need them Rotor Rooter is always there 24 hours a day and theyā€™ll help you out of your situation and for that I have the utmost respect. I only wish I had grabbed the names of the gentleman who serviced my home today so that I can give them a direct shout out lol. Thank you Rotor Rooter.

  • Review 83 (2023-06-22 - Rating: 5)

    Carl, the tech who came to my house, was very professional, conscientious and worked tirelessly to unclog my kitchen sink which was a complete nightmare from years of build up. He cleaned up everything after he finished and left it in better condition than he found it. A huge shout out to him. I cant say enough good things about him. Thanks againšŸ˜Š

  • Review 84 (2021-10-26 - Rating: 5)

    Mark technician 541 was excellent - incredibly knowledgable, thorough and professional. Made sure to explain the issues and was able to rectify them for us. Very pleased with the on-site service and results. Skilled technicians, like Mark, make service based companies like Rotor Rooter successful.

  • Review 85 (2021-12-20 - Rating: 5)

    When we had a slow shower drain we called Roto-Rooter. Brendan came promptly and was terrific. He was efficient, courteous, knowledgeable and made sure to clean up after unclogging the drain. What more can you ask ? Highly recommended, maybe pricey but it is worth it.

  • Review 86 (2022-11-21 - Rating: 5)

    Kyle and Christian were efficient and explained everything so I could understand. Being a new home owner and first time home owner I am new at all this and was very happy with the response time and the work that was done. Would highly recommend to my friends and family.

  • Review 87 (2023-01-21 - Rating: 5)

    Called for assistance and received same day. Ralph showed up, very professional and kind to my family including our large dog, discussed the problem with me, explained potential solutions and got right to it. He solved our drain problem within minutes, as predicted, and we had a couple of laughs to go along with it. Highly recommend and I give Ralph 6 stars - you heard that right!

  • Review 88 (2022-01-09 - Rating: 5)

    I called Roto-Rooter Sunday morning for a main blockage, they sent Charles out within 1.5 hours. He was extremely professional and a pleasure to have to doing work in our home. He got the job done in a timely manner and was very polite and personable. We will definitely call Roto-Rooter for future needs!

  • Review 89 (2023-09-22 - Rating: 5)

    Romaine was polite, respectful & of good character. He was proficient in his job and made sure I felt comfortable with the job being completed. Thank you

  • Review 90 (2021-03-21 - Rating: 5)

    I unsuccessfully tried to replace a toilet line valve and ended up with a cut pipe that I couldnā€™t close, so no water to the entire house late on a Saturday night. With 5 people including kids and elderly, thatā€™s not good. I called Roto Rooter and they were able to send Dominic out at 9:00am Sunday morning. He was very professional and nice and was able to make the repair with the parts I had. The price was very reasonable, especially considering the circumstances. Would definitely call again in the future.

  • Review 91 (2020-11-14 - Rating: 5)

    Roto-Rooter were exceptional! Bill and his trainee Alex came right on time and didnā€™t leave until the problem was fixed. They took their time to find everything that was wrong and even provided further recommendations on how to fix the preexisting issue. They were friendly and worked diligently and efficiently! They didnā€™t leave any mess and cleaned up after themselves and followed COVID guidelines by constantly wearing a mask and maintaining distance.

  • Review 92 (2024-05-05 - Rating: 5)

    Today i had my kitchen sink clogged and i call roto-rooter the guy that showed up Romaine was very friendly and explain everything to us how to keep the pipes clean

  • Review 93 (2022-11-05 - Rating: 5)

    Technician Ron was on time, quickly diagnosed the leak, fixed the issue, and gave me peace of mind. I appreciate his professionalism and expertise on the matter, and will definitely recommend to friends and family.

  • Review 94 (2023-01-20 - Rating: 5)

    My apartment is on the first floor of a triple decker and filthy water was backing-up into my kitchen sink. The kitchen sinks are on shared line. Roto-Rooter came out in less than an hour! Ronnie, the technician, was friendly and courteous. I showed him the problem and showed him the access points in the basement. He got right to work, using a powerful snake machine to clean out about 30 feet of drain that had become clogged with grease and soap. He had the line cleared in short amount of time. Because Im 65 yrs old he offered the Roto Rooter discount. Thanks Roto-Rooter!

  • Review 95 (2023-06-19 - Rating: 5)

    Romaine and Michael are extremely courteous and competent professionals! They got to the bottom of our emergency situation that dragged on for hours and their hard work is much appreciated. :)

  • Review 96 (2020-11-07 - Rating: 5)

    My service technician was very knowledgeable about my issue and how to fix. Having a septic system often scares people off but not here. Very personable and offered me pointers on how to avoid my issue going forward. Very thorough while also teaching his understudy.

  • Review 97 (2021-09-13 - Rating: 5)

    Had a sewage line clog that backed up and overflowed into our house. Response time was very quick. The technician was great, diagnosed the problem quickly and fixed it. Also told us about their cleanup services for situations like this. Couldnā€™t be happier with the technician and the service he provided.

  • Review 98 (2023-01-15 - Rating: 5)

    Brendan was superb, he worked diligently and was quick to inform me of the savings. The water restoration specialist Brian Perkins was also superb. He was thorough and informed me of the subsequent effects of the sewer overflow. Great employees!!

  • Review 99 (2021-01-26 - Rating: 4)

    Terrific and friendly service man (Ralph). Very very professional and explained the problem in detail. Gave me quote on services before agreeing on the job. He was very confident of the issue and solution. He was an excellent person to have in my house and did a wonderful job.

  • Review 100 (2021-08-11 - Rating: 5)

    Kyle showed up within 45 minutes of my SOS call, and was both very knowledgeable and polite. He diagnosed problem and went about the solution with shovel in hand. He had it all fixed within an hour. We have summer tenants in our house, so they were very much relieved themselves. Back to enjoying life on the Cape!

  • Review 101 (2023-08-02 - Rating: 5)

    Ramona was inc ye Helpful, a can-do kind of of person. The problem wasnā€™t obvious but he figured out how to diagnose it and we have found a solution. Another person might have just said, ā€œit looks good to meā€

  • Review 102 (2020-09-02 - Rating: 5)

    The technician was on time. He was quick to identify the problem, and he fixed the leaky pipe very quickly. He wore a mask at all times which is great to see during Covid. I will definitely recommend this company to friends and family based on the great service I received.

  • Review 103 (2021-12-08 - Rating: 5)

    Wow this Kyle guy is the greatest person to ever walk this earth. Itā€™s almost as if god sent him to work for Roto Rooter. I feel honored to have him in my presence. Iā€™ll never use another company again. If I could give him more stars I would cause I thank my lucky stars every night knowing this person exists. Just absolutely fantastic. I canā€™t express in words the amount gratefulness if have to have met this precious person in the flesh. I feel that my life has new purpose after this technician performed his intimate and impressive service. Please for the love of all things holy protect this person. Justā€¦. Wow

  • Review 104 (2021-08-02 - Rating: 5)

    Roto Rooter came within a couple of hours after I called them. The tech Kyle #6651 and his training person came and did a wonderful job. They cleared the clog and replaced a gasket in my kitchen sink. Roto Rooter is a little pricey but they get the job done and give you a 6 month warranty.

  • Review 105 (2023-02-10 - Rating: 5)

    The plumber was very knowledgeable, conscientious, friendly and made us feel at ease with the whole process. He did the minimal damage to the ceiling to access the leaking pipe and cleaned up the work site.

  • Review 106 (2023-03-08 - Rating: 5)

    Prompt & Professional service. Brendan fully explained the process, informed of possible causes to avoid in the future and did a thorough cleaning on a stubborn clog in an exceptionally long drain pipe.I would highly recommend.

  • Review 107 (2023-03-13 - Rating: 5)

    Ron (technician) was very professional, explained the process and very reassuring. Was hesitant about using Rotator Rooter but Ron changed my mind about using their service. Pleasantly surprised and drain back in service!

  • Review 108 (2023-05-03 - Rating: 5)

    The company is very efficient and the technician Romaine that came by twice to my property, he was great. very professional solved the issue fast. very happy with him.

  • Review 109 (2020-11-21 - Rating: 5)

    Called the company and within 25 minutes Ronaldo was at the door. I had a clogged sink. He did a very professional inspection of the drainage pipe pathway. After that he set to work snaking the drain. His work smooth effective. The installation seemed non standard but he was able to handle it well. The clog was probably 25 feet along the drain in the basement. His manner was courteous and respectful. His work was first rate.

  • Review 110 (2023-03-15 - Rating: 5)

    Ralph came on time and was very professional. He explained everything he was doing and cleaned up the work area after he was done. The problem was solved quickly. We would use them again.

  • Review 111 (2022-08-19 - Rating: 5)

    Love RotoRooter! They were so responsive to an emergency last year that I called them for the leaky toilet, and we were not disappointed. Dominic and his helper ( forgot his name) were polite and funny in addition to being super-efficient and professional.

  • Review 112 (2020-11-17 - Rating: 5)

    My washing machine drain and kitchen sink were backing up, I was reluctant to call Roto-Rooter at first but a friend recommended them, so I gave them a try, boy was I happy!When Nick showed up he was able to quickly identify the problem and had a plan on what to do. He was polite, clean, and professional. Things had to be moved in my basement and he would ask permission to touch things of that nature. He even had to dig my septic system to un-clog the drain. After he was done, he put everything back in place in a neat workmanlike manner, leaving it cleaner and in better shape than it was before he arrived.During these confusing pandemic times he kept his mask on, had gloves, and did not take the situation lightly, which was noticed and appreciated by our the members household.Nick exemplified the perfect representation that any company should be proud to have, with employees like him, Iā€™m sure repeat customers are nothing new. He was knowledgeable and a skilled mechanic of his trade, teaching me a few things along the way.I would imagine that if I would have called another place, I would have been charged for 2 people, and may still be dealing with the issue as we speak. My problem started at 9:00AM and was resolved before 3:30PM after arriving on their estimated time of 1:00PM.Thank you Roto Rooter! Thank for hiring employees like Nick, who care about what people think after they are gone, who pay attention to detail, and are able successfully do their job at the same time.Matt L

  • Review 113 (2021-02-03 - Rating: 5)

    Ralph arrived on time, got the city involved to confirm if the cause was at my cost or the citys...unfortunately it was in my end of the line and cost me a lot. But he cleared it quickly, explained what he could while I was there, and had Rebecca from Restoration Services arrive quickly to access and quote me. Waiting to hear from my insurance company, but overall pleased with work done so far.

  • Review 114 (2021-03-12 - Rating: 5)

    Technician (Kyle) was very professional and courteous on all aspects of the job. If we ever have a problem again with blockages or other plumbing issues we will definitely be using Roto-Rooter to solve them. Fair price and work was done quickly.

  • Review 115 (2022-01-04 - Rating: 5)

    Thank you Charles for your excellent plumbing services: Charles installed a copper water line with a shut off valve, to feed my fridge water dispenser, after the old plastic line leaked through the floor. It was a very large fridge to move, and was done very carefully. He also found and repaired the shower that was leaking inside a wall, replaced the valve, the pipe and the gaskets for the fixture. No more leak and the shower is working properly again! Lastly he unclogged a toilet and very nicely cleaned it afterwards, now that is super service! Will absolutely request Charles and his partner from Roto Rooter for any future issues, great job.

  • Review 116 (2021-08-11 - Rating: 5)

    Called about backup issue and Roto Rooter sent technician (Kyle) within an hour. He was professional, explained the process, made recommendations and got the job done. I have used Roto Rooter several times they are a great company.

  • Review 117 (2022-01-20 - Rating: 4)

    Brendan was really nice, respectful, wore masks and showed up five minutes ahead of time. He sorted out the acute problem we were having but we felt that another RR tech was trying to overcharge us on an additional service.

  • Review 118 (2022-11-19 - Rating: 5)

    Joe was very professional and personable. He went immediately to the problem. Joe was positive thru the whole process. He was informative as he worked. I was very lucky RotorRooter was there for me.Thank you Joe!

  • Review 119 (2022-10-17 - Rating: 5)

    We have a massive clog in our main line- our house is from 1812, so no telling how old the pipe is and if it settled, but Ronnie helped us out trying to scope from as many angles as possible. Still have to call in the hydro clean to truly unclog the issue, but he was great- and really appreciate the hard work and effort.

  • Review 120 (2024-01-20 - Rating: 5)

    Quick, courteous, clean. Vivian and David were great! Same day call to handle our bathtub drain issue.

  • Review 121 (2020-09-10 - Rating: 4)

    My kitchen sink was clogged up for a few days and I was able to get a technician to my house within a few hours after I called. The phone operator was very helpful and professional and the technician who arrived was friendly. The price was a bit high for me but considering how quickly I was serviced and my problem was fixed it was worth it to me.

  • Review 122 (2021-06-01 - Rating: 5)

    We had a garbage disposal issue and was able to get someone within the same day to come in the evening and repair it. Very friendly and straightforward, and they have always cleaned up very well after - wouldnā€™t even know someone had been working on your sink!

  • Review 123 (2021-05-15 - Rating: 5)

    Joe was great. He was without a doubt the best service repair man I have ever had. He was very personable and concerned about our situation. I would recommend roto router to everyone. Thank you for your service

  • Review 124 (2020-07-06 - Rating: 5)

    My son put toy trains in our toilet last week. Although we thought we removed them all, we apparently didnt and one ended up in the main. Our toilet started overflowing and when the upstairs toilet was flushed the downstairs toilet would overflow. We had used Roto Rooter in the past and had good results so called them again. From start to finish the employees were very professional. Crystal was the dispatcher that I called quite a few times and Charles arrived at my home first thing in the morning as was told. He was very helpful and worked hard until the job was completed. Charles explained many things to me and never seemed rushed, but in fact was very knowledgeable about his trade and cared enough to educate me. Thank you!

  • Review 125 (2020-12-18 - Rating: 5)

    The staff was very friendly and helpful. They explained everything to me through the entire process. They did escavation, fixed the problem and clean up. I highly recommend using them! The restoration team was so helpful, considerate and understanding. They made sure that everything was handled and taken care of. Thank you Rebecca, DC, and Damien!

  • Review 126 (2021-12-08 - Rating: 5)

    Technician came out to the house on time, and was able to perform work quickly to unblock the main sewer drain. While the price was more expensive ($535) that I was expecting the service was great. They also sent a camera down the line to find out what other things may have been blocking the pipe

  • Review 127 (2021-08-24 - Rating: 5)

    There was a young man named Jakob who came to fix a persistent issue Iā€™ve been having at such a late hour and did it so swiftly! Everything works perfectly now ā€” better than before actually. He was very polite and taught me a few things that I can try myself next time as well. Keep up the great work, Jakob!!

  • Review 128 (2020-11-07 - Rating: 5)

    My phone call was answered promptly. I was able to get an appointment for the next day. The technician was early which he called ahead of time to make sure it was OK and that was great. He was courteous and gave me a quote before he started the job. I could not of asked for better service

  • Review 129 (2021-02-05 - Rating: 5)

    I contacted Rotor Rooter at approx 10 pm as my kitchen sink was clogged and water backed up, filled the sink, and was spilling all over the wood floor. There was an inch of water on the floor. Rotor Rooter said they would send a plumber as soon as possible. Ralph arrived at about 11:00 pm and spent 2 hours using a snake to unclog the drain. Ralph was incredibly knowledgeable and he fixed the drain. He explained what the problem was and how to avoid this from happening again. Ralph was very personable, professional and committed to fixing the problem. He is an asset to your company. I would recommend Rotor Rooter to everyone thanks to Ralph. Thank you, Ken Sklar

  • Review 130 (2021-04-20 - Rating: 5)

    The team from Roto Rooter did an amazing job re-lining the main drain pipe to the sewer at my home. They worked professionally and tirelessly in a narrow crawlspace in the basement and under my front porch and effectively removed a cast iron pipe and replaced it with a new PVC pipe. I was amazed to watch their skills, team work, and attention to detail. They kept the front of my house unscathed while working almost surgically from two other angles to minimize cosmetic repairs. Friendly and respectful, they assuaged my worries since I was very concerned about this plumbing problem. They also were the only company who responded with confidence that they could do the job, have the equipment and make it happen almost immediately. Thanks to Roto Rooter!

  • Review 131 (2020-11-20 - Rating: 5)

    Ronaldo gave us a very good service. His job was excellent and he was very careful with everything in our property. We will recommend Ronaldo to all our friends and family and we want him to come back if we need him.

  • Review 132 (2020-12-09 - Rating: 5)

    We had water leaking from a drain and had a clog in a pipe some where. Elie came and was extremely professional, did a great job clearing the drain. Also sending out another person with a camera snake so we can find where the problem is. Elie went above and beyond for my family today. Because of him I will tell family and friends about the great service with Rotor rooter.

  • Review 133 (2022-12-18 - Rating: 5)

    Brendan from Roto-Rooter came out quickly after I called in an emergency leak in my basement where the cause was unclear. He tried a lot of different approaches to see what those could be. While a follow-up appoint is needed, he did a good job explaining why and showing me what he discovered.

  • Review 134 (2021-07-15 - Rating: 5)

    Needs New toilet. Some cold creme tube fell into toilet now I need a new toilet. Would like to add Joe arrived on time was polite, friendly wore mask & gloves was very professional & informative and left everything clean, no mess left behind appreciated his frankness about the situation. I feel he did everything he could to try and dislodge tube unfortunately was unable to dislodge object. Would definitely call Roto-Rooter again, in fact they will install my new toilet.šŸ‘ Thanks

  • Review 135 (2021-03-09 - Rating: 5)

    They were at our house an hour After I called them. They quickly diagnosed what was wrong with our outdoor drains. Provided a quote. They did the work and cleared the drain, and then showed me exactly what the issues were and provided ideas on how to maintain the system in the future. I would absolutely use them again

  • Review 136 (2024-07-05 - Rating: 5)

    Carl was prompt, very friendly, helpful, and efficient. Very happy with the service.

  • Review 137 (2020-11-27 - Rating: 5)

    Ron did a great job! He was here within the time frame they gave me, and only took about 25 minutes to sort out the drain. Very happy to have my kitchen sink back.

  • Review 138 (2022-11-21 - Rating: 5)

    Ron (5592) arrived to clear out the sink water line as it was clogging my dishwasher and kitchen sink. Ron arrived with a calming demeanor and knowledge. Ron fixed my issue quickly and eased my worries. Ron was extremely personable and enjoyable to talk to.

  • Review 139 (2020-08-29 - Rating: 5)

    Ralph was just INCREDIBLE!!! He came in a timely manner, called ahead to provide ample notice, very respectful, organized, professional and above all very knowledgeable. He started working and scowling what he was doing to make me feel more comfortable. He took all necessary steps to ensure the issue was corrected and to mitigate future issues. Go RALPH!!!

  • Review 140 (2022-12-30 - Rating: 5)

    Worker 5592 came in a timely manner and resolved our bathroom sink leakI would recommend rotor rooter to everyone.This is my second time using your services

  • Review 141 (2022-02-28 - Rating: 5)

    Brendan was so helpful and would not give up until he found the problem and then he fixed it! I am very appreciative especially because we called on a Sunday night at 7:00. Glad to have this company to call

  • Review 142 (2021-11-16 - Rating: 5)

    Chris was wonderful He Was courteous and professional. He fixed my kitchen drain in no time. He was one in a million I would highly recommend his services to anyone.

  • Review 143 (2021-03-11 - Rating: 5)

    My partner and I are dealing with a horrible plumbing situation: because of a clogged or possibly broken pipe, gray water was backing up into our toilet and shower. We had to turn our water off and live without for two days. Mike at Roto-Rooter was knowledgeable, shot straight with us about the situation (especially to let us know when the apartment became unlivable and how to tell our landlord about it), worked for several hours patiently and professionally, and kept us updated on what next steps would be at the apartment and via text. Despite a horrible situation, I always felt we were in good hands. Iā€™d recommend Mike at Roto-Rooter to anyone with 100% confidence.

  • Review 144 (2020-08-28 - Rating: 5)

    The tech arrived earlier than expected was friendly and very attentive. He wasted no time getting to work and had the drain working in about a half hour. He cleaned up after himself and was out the door before I knew it. I highly recommend roto rooter

  • Review 145 (2022-12-19 - Rating: 5)

    Our restaurants sewer was blocked and we were really worried because we were trying to fix it ourselves, but we couldnā€™t. So we found them and they fixed it really fast. It only took them maybe 30 minutes or so and the sewer was all fixed.

  • Review 146 (2021-03-03 - Rating: 5)

    I am in the shower business. I had a terrible clog that was way past anything I could handle myself. After failing, I tried roto-rooter, less than an hour later, Ralph arrived.Ralph was great, professional and knowledgeable. An hour later, my clogged drain was fixed! Anyone lucky enough to have Ralph arrive at your house can know your in great hands!-Brett

  • Review 147 (2022-03-20 - Rating: 5)

    I called on a commercial repair mid day on a Sunday. Your technician Kyle Fossberg showed up within 20 minutes.He resolved what would have been a major issue in a 12 unit office building had it not been repaired by Monday morning.Proffessional, first class service.I will reccomend Kyle to every client I can.Thank youCarroll Commercial Properties

  • Review 148 (2024-04-14 - Rating: 5)

    The technician Romaime #8160 was very efficient and explained everything he may have to do prior to proceedingWell done and very courteous

  • Review 149 (2022-11-02 - Rating: 5)

    Brendan was professional, knowledgeable and thorough. He explained exactly what he was doing all along the way. He spent the time to make sure the problem was resolved, cleaned up and was on his way. Thank you Brendan!

  • Review 150 (2020-11-05 - Rating: 5)

    Service was very prompt and thorough. Nick explained and showed me everything that was causing the problem. Stayed and finished a much bigger job than was anticipated. Very satisfied with my experience with Roto Rooter.

  • Review 151 (2024-06-19 - Rating: 5)

    Carl R. was my technician. He was kind, fast with the diagnostics and gut my tub draining in a jiffy!

  • Review 152 (2020-11-18 - Rating: 5)

    Highly responsive next-day service appointment. Technician was friendly, thoroughly explained issues, and clearly outlined service options and pricing. Work was performed professionally and promptly. Very pleased.

  • Review 153 (2024-03-06 - Rating: 5)

    The technicians were very respectful. They were patient with me regarding payment. They seemed to be very thorough.

  • Review 154 (2022-01-24 - Rating: 5)

    Our plumber Joshua was friendly and courteous. He solved our issue after a thorough assessment and cleaned the area after he completed the Job. I would use this service again.

  • Review 155 (2020-12-04 - Rating: 5)

    Carmello arrived promptly with ppe gloves and mask.Extremely professional and well mannered. Explained thoroughly the services and pricing and set my expectations.Cleared the mainline drain and demonstrated the result to my satisfaction.Carmello cleaned up and explained the charges and guarantees. He was so nice,I was actually sorry to see him go!Best service ever......5 stars!!!Thanked me for my business

  • Review 156 (2023-04-08 - Rating: 5)

    They were absolutely wonderful. Super accommodating. Went above and beyond job duties. Very warm and friendly while we made our decision. Highly recommend

  • Review 157 (2020-09-05 - Rating: 5)

    Ignacio Diaz was one of the most competent and thorough technicians I have ever encountered. He arrived right on time and worked hard the entire time to solve our problem which was not an easy one. He kept at it until the job was done. We could not be more grateful to him. Anyone who gets him as a technician is in luck!

  • Review 158 (2022-02-07 - Rating: 5)

    My drain was clogged over a weekend and they came out and diagnosed the problem. The problem ended up resolving itself, but they were professional and extremely helpful. I will use them again if I ever have trouble with my plumbing.

  • Review 159 (2023-01-17 - Rating: 5)

    Ronnie was so helpful, he arrived quickly and was able to fix our problem ASAP. He was friendly, knowledgeable, and kind. Thank you very much for all your help late on a Monday night, we really appreciate it!!!

  • Review 160 (2024-07-23 - Rating: 5)

    Easy online appointment scheduling. Prompt and honest service!

  • Review 161 (2023-05-11 - Rating: 5)

    Eric is awesome very respectful and very good at with he does definitely will be referring him and Roto rooter to all my friends and family cause of the excellent job that Eric performed

  • Review 162 (2022-11-21 - Rating: 5)

    Christian was very cordial and professional. He was in his last week of training and did a great job! Wish him much success in his career with RR.

  • Review 163 (2021-08-10 - Rating: 5)

    We called Roto Rooter for a clogged toilet and a backed up drain and they arrived the same day, were very professional, and finished the job very quickly. The service men were very courteous and also very helpful.

  • Review 164 (2020-09-07 - Rating: 4)

    Came quickly on a holiday weekend. Repaired a clog in the kitchen sink pipe. Excellent service. The only negative was the price - almost $600. Should have asked before scheduling the service.

  • Review 165 (2020-12-04 - Rating: 5)

    We had a problem with our main drain for the sewer line. Root and penetrated the pipe . Rick 6651 was our service man and he explained everything to us and we saw the camera footage. Very knowledgeable and professional

  • Review 166 (2021-12-29 - Rating: 5)

    Charles from Roto Rooter came ontime as scheduled. He cleared the sewer clog and was able to do it without causing any backflow of sewage into the basement. I have had this done before but there was always a mess left behind by various plumbers. Not this time. Charles was professional and explained what caused the clog. He also explained possible solutions to fix the issue. I was very impressed with Charles and would highly recommend him.

  • Review 167 (2022-07-30 - Rating: 4)

    2 separate house calls made for various issues (clogged shower, plumbing issues, fix sink). While the pricing is a bit steep, every one I dealt with from the scheduling people to the three professionals that came out (egidio, dominique and Dan) were fantastic, the three that came out to the house we especially great, handled my nosey, talkative kids with genuine pleasure, and really listened to me, explained things on my level, and you could tell they care about helping clients. Thanks guys! I look forward to your next visit (although my bank account does not).

  • Review 168 (2021-08-12 - Rating: 5)

    Eric was very professional. Didnā€™t find the problem at first, and avoided unnecessary services at the time to prevent unnecessary spending. At the same time provided advice if the problem were to present, which it did. Came back promptly and completed the job. Much appreciated!

  • Review 169 (2022-01-18 - Rating: 5)

    Brendon was incredibly professional. Kept me updated throughout the project and communicated upfront about additional pricing that occurred. Would highly recommend (especially if youā€™re in a pinch!)

  • Review 170 (2021-03-22 - Rating: 5)

    Very easy to schedule a visit. The first technician fixed a slow running drain but it clogged again in 3 months. Fortunately they offer 6-month guarantee. Another technician fixed the problem free of charge.

  • Review 171 (2022-01-31 - Rating: 5)

    Challenging slow drain issue, Brendan kept working at the problem, consulted colleagues, and eventually was able to resolve the issue. Very even keel, pleasure to work with. I would be happy to recommend him.

  • Review 172 (2021-06-02 - Rating: 5)

    The plumber who came out to fix my shower drain was top-notch. Very professional and knowledgeable. He arrived on time and got the job done quickly. Thank you for your help!

  • Review 173 (2021-10-18 - Rating: 5)

    Dominick and Darrin worked tirelessly on replacing a crushed septic pipe at our home. Im so grateful for their efforts. They were friendly, hard working and the clean up was great!

  • Review 174 (2020-12-06 - Rating: 5)

    Rebecca and Ronaldo were incredibly professional and knowledgeable when explaining what was going on. I had ankle deep water due to a sewage main overflow. The issue took more than one trip to be resolved but I was informed throughout the entire process. I could not recommend them more highly.

  • Review 175 (2021-04-05 - Rating: 5)

    We had a back up from our sewer line. We requested service at 6:30 am and someone was at my house by 9am. Eric was professional, courteous, and thorough. I would definitely recommend them.

  • Review 176 (2021-06-13 - Rating: 5)

    Arrived slightly later than was told to expect -- but given that it was a Saturday night, I was glad they were available. Once Joe arrived he was professional, courteous, ands worked diligently to resolve the issue.

  • Review 177 (2021-07-14 - Rating: 5)

    Same day service. Technician was extremely polite and courteous, showed up on time, and tackled what turned out to be a pretty big job with no issues. Estimate was accurate, great communication by all.

  • Review 178 (2021-03-08 - Rating: 5)

    Sink drain was backing up, Roto Rooter sent Ralph out for the repair, he was extremely knowledgeable, personable, and professional. Very satisfied with his service.

  • Review 179 (2021-05-19 - Rating: 5)

    I had an emergency 9:30 pm, was told someone would be there before 1am. Well they called back almost immediately and someone (Ralph) arrived by 10 and we were wrapped up well within the hour. Such a relief, great service.

  • Review 180 (2024-08-02 - Rating: 5)

    Responded quickly. Professional. Thorough. Candid in his responses

  • Review 181 (2021-12-21 - Rating: 5)

    The company sent someone quickly! Charles Ferguson was professional and kind. He fixed the drain and taught me how to prevent in future. Highly recommend!

  • Review 182 (2021-03-18 - Rating: 5)

    Mark was great! We called today and he was able to squeeze us in last minute. He was very professional and helped us figure out the problem. Highly recommend!

  • Review 183 (2020-11-15 - Rating: 5)

    Ronaldo,An expert at his best! Very professional, especially in times of Covid. Explained eveything he was doing. Successfull results. I will recommend Roto-Rooter to frineds in need. Thankfully he came almost immediately on Sunday!With kind regards,Chuck Kleekamp

  • Review 184 (2023-03-10 - Rating: 5)

    The gentleman that solved my problem was super nice and professional. He solved it super quick for me while conversing in great conversations. Iā€™ll definitely go to him again.

  • Review 185 (2023-01-05 - Rating: 5)

    Arrived within 3 hours of calling. The repair man very nice and helpful. Fixed the problem, and cleaned up after him.I would highly recommend them.

  • Review 186 (2022-12-28 - Rating: 5)

    Ralph was terrific. He explained everything and was very courteous and professional.Roto rooter is lucky to have Ralph as an employee!

  • Review 187 (2021-10-18 - Rating: 5)

    Vivien came to figure what was going on with our toilets. Took time to listen and evaluate where the clog might be happening. Called in camera crewā€¦discovered a crushed pipe. Immediately booked an emergency repair. Friendly and took time to explain everything.

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