Matrix Plumbing

Photo of Matrix Plumbing

Located in Hurst, Texas

Address: 401 W Bedford Euless Rd suite D, Hurst, TX 76053, United States

Phone: +1 817-893-3380

Rating: 4.6

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Contractor

Photos

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    My homeowner insurance contacted Matrix to come and detect all plumbing issues Mr Brad Morris was so kind and helpful. I really appreciate his service. I would recommend Matrix Plumbing to anyone. Thanks so muchPatricia Payton

  • Review 2 (2024-12-14 - Rating: 5)

    The personnel from Matrix plumbing were very polite and respectful. They explained what needed to be done and gave me options!

  • Review 3 (2024-07-16 - Rating: 5)

    Called about toilets and tub backing up. Next day, they came out and worked on the drains.They had a $79 drain clean-out special, and thats all it cost us. I was afraid theyd try to upsell us, but they didnt. They did explain that the cast iron pipes are old and everything catches. Our neighbors all have the same issues/have had theirs replaced. So, I know thats true.They said we had an 11-2 time frame and they were here from 11 to noon (which was great!)Overall, we are very happy we went with Matrix. Pam worked with us and helped us understand what we would be getting since we have not had professional plumbers in the 6 years weve owned our home.

  • Review 4 (2024-08-10 - Rating: 5)

    Mitch is the best!!! We will never use another plumber. So nice, knowledgeable, and reasonable. He’s been to our house three times, fixed what was wrong, and never given us a hassle to get more stuff done than was needed! Great guy and great company

  • Review 5 (2024-07-22 - Rating: 5)

    Matrix Plumbing is FANTASTIC! From my first call to set an appointment for a water leak to the full repair this company is customer friendly and communication is top notch! Eddie Palacio with Matrix has done several repairs for me. He is so knowledgeable, and a very hard worker.I can’t thank you guys enough for getting job scheduled immediately and the hard work that went into this foundation leak!!For big jobs this is the company to call!Satisfied Customer,Julie Martin

  • Review 6 (2024-10-23 - Rating: 5)

    Wonderful company! They came out and helped me with major plumbing issues/repairs. Very prompt/honest! Everyone I had contact with were all so kind! I would recommend this company over and over again!

  • Review 7 (2024-10-23 - Rating: 5)

    This is the second time we use Matrix, and they provided amazing service. Eddie came on time, was professional and explained the issue we had and fixed it. We recommend Matrix 100%!

  • Review 8 (2024-08-30 - Rating: 5)

    Mitch was great! He was very friendly and explained what he was doing and what he found. I felt very comfortable with him and what he told me. I would love to have him come back and do the repairs for me.

  • Review 9 (2024-04-10 - Rating: 5)

    Matrix Plumbing just completed a total replacement of all the lead plumbing under our house. WOW! The entire job took just 1 week. During that period of time we experienced unparalleled courtesy and professionalism from both Pam and the entire crew. We were always advised of when the workers would arrive, and they never failed to show up as advertised. We had expected to pay dearly to repair our landscape after the extensive tunneling under our home. In fact when the job was done it was hard to tell that anything had ever happened. Everything was put back in place including a couple of bushes that had to be removed temporarily.We researched several plumbing companies prior to selecting Matrix Plumbing. Some bids were ridiculously high and one ridiculously low. For the scope of work, the Matrix Plumbing bid seemed both right and fair. In fact the actual amount we paid was a bit lower than what we had agreed upon. We highly recommend Matrix Plumbing to anyone who is looking for an honest and professional company to address their plumbing needs.Maribeth & Gabriel Ponce (Plano)

  • Review 10 (2023-07-16 - Rating: 5)

    I loved that they always let me know when they are on their way. Since, it is soo hot outside, we kept our dog, Buddy inside. They worked very will with Buddy

  • Review 11 (2024-05-28 - Rating: 5)

    I just went through a very traumatic when there was a leak found in my back bathroom. Got in touch with Matrix they send out Brad who found my leak very fast. Gave me a estimate that I accepted.& work began could not have asked for any better job they did. Eddie & Gus were first followed by Daniel & his crew. When they finished you could not believe it looked like nothing was done. Highly recommend Matrix Plumbing.Gerald ReedWaxahachie Tex.

  • Review 12 (2021-07-07 - Rating: 5)

    My toilet was leaking from the bolts that held the tank and bowl together. They were able to dispatch Zack to come look at my toilet the next day. He diagnosed my issues right away. He gave me multiple options to choose on how I wanted to handle my repairs and the cost associated to them. We ended up replacing the toilet completely due to the toilet being an older model. He ran into a few issues and always overcame them. Even though it took a few days to get the job done, Zack was always transparent about the issues he ran into and always had a solution to the problems. He did a great job on communication.

  • Review 13 (2023-04-12 - Rating: 5)

    Great experience! Technician, James, showed up on time & extremely knowledgeable. Very friendly and did an excellent job replacing our toilet plus making sure the master sink was draining properly.

  • Review 14 (2024-09-06 - Rating: 5)

    Matrix Plumbing has the best service and are very quick. The prioricing is in line with the industry, but its the people that make it number in my book.

  • Review 15 (2024-09-30 - Rating: 5)

    We totally enjoyed having Brad in our home today. While he was all business, he was also patient and answered our questions and what he plans to do.

  • Review 16 (2024-03-12 - Rating: 5)

    Brad Morris performed an exeptional leak detection for my Aunt Barbara Stanford. She is 91 years old and generally does not like anyone...at all....ever. The fact that she had great things to say about Brad means he apparently did an outstanding job. The service was very much appreciated and Matrix is lucky to have Brad as a representative.Best regardsShawn Stanford

  • Review 17 (2024-05-13 - Rating: 5)

    Matrix Plumbing did a whole house sewer replacement for me. The communication was extremely excellent during the entire process. I will be using them for all plumbing needs going forward.

  • Review 18 (2024-07-05 - Rating: 5)

    I was extremely happy with how fast Matrix came out and the work that Mitch did repairing our bathroom sink!

  • Review 19 (2024-08-30 - Rating: 5)

    Brad was very professional and knowledgeable . Highly recommend him. Thanks for your service.

  • Review 20 (2023-05-04 - Rating: 5)

    I recently had a great experience with Matrix plumbing company. I have been using them for about 4+ years now. The technician was prompt, courteous, and knowledgeable. They diagnosed and fixed the issue quickly and efficiently. Overall, I highly recommend Matrix for any plumbing needs.

  • Review 21 (2022-10-13 - Rating: 5)

    Matrix Plumbing gets a 👍👍up. They were all very professional and efficient. The office administrator Pam was very customer focused and pleasant to talk too. The leak detector came to my house and gave us a blue print to show the leak and 2 ways of repairing it. We chose the option with no dismantling to the inside of the house. This was also least expensive. The digging crew was on time, the plumbers repaired the leak, and the soil was back filled. This was all done in a timely manner. We will recommend Matrix to our friends.Happy Customer Carolyn

  • Review 22 (2023-05-26 - Rating: 5)

    We are so pleased with the work Matrix did in our home. We had an incorrectly installed trap (not installed by Matrix) underneath our master bath sink. James identified the problem immediately and repaired it. Without asking, he checked all the other sinks in our home to insure no leaks. All was well. We highly recommend Matrix for all your plumbing needs!

  • Review 23 (2021-05-20 - Rating: 5)

    I was in process of buying new home and I called Matrix Plumbing in a panic, because I needed someone right away. Also, it was a busy time for plumbers, due to excessive rain we were having. But Matrix, accommodated me and Jason the plumber came out and ran the camera, and was able to give me more detail information, then the inspector. Therefore, I had better information for my decision. Jason was experienced and knowledgeable and answered all my questions. I will definitely use Matrix Plumbing going forward. Also, they price they charged was less then what the inspector was going to charge me for the same service! So great service, very knowledgeable, and fair pricing.

  • Review 24 (2023-01-03 - Rating: 5)

    It started with a leak in the slab in my kitchen. I called my homeowners insurance and they recommended Matrix. I am so blessed they did! Pam with Matrix, sent a leak detection expert out right away and he found major problems with my sewage pipes. They submitted their estimate to the insurance company and then it began... Pam scheduled all the work and was diligent about keeping me informed. The workers were very courteous. They were prompt. And when they were finished with the project made sure all the trash was cleaned up and hauled away. I highly recommend this company!

  • Review 25 (2024-06-26 - Rating: 5)

    Brad did a great job. He is courteous and professional. I recommend him.

  • Review 26 (2023-03-29 - Rating: 5)

    Jonathan from matrix repair came out to look at my plumbing system so that it can be assessed on the repairs needed. He was thorough, explained things to me in details, and very knowledgeable on the system that he was dealing with. I will go to matrix repair for everything I need for my home in the future. Definitely and establishment that you want to keep their phone number handy

  • Review 27 (2024-02-19 - Rating: 5)

    We were referred to Matrix from our insurance company after having a leak in our kitchen. The repair required removal of the lower kitchen cabinets. After removing the cabinets, Matrix came out and repaired the leak quickly.

  • Review 28 (2019-03-21 - Rating: 5)

    I was very happy with the professionalism and quality of work of Matrix. I needed some reworking of my air handling unit condenser drains. Initially had another company come out and after 2 weeks of waiting they could not come up with a reasonable solution. Called Matrix and Jason came out the next day. He was very knowledgeable. Worked through the options with me and came up with a great solution with an honest price quote. The work was completed promptly and looks great.

  • Review 29 (2023-09-13 - Rating: 5)

    Matrix is awesome. They came and resolved our issue without hassle or hidden charges. Their service people are polite, respectful, and explain everything.

  • Review 30 (2024-09-11 - Rating: 5)

    The guys did a Great job fixed extra things at a very fare price

  • Review 31 (2023-04-11 - Rating: 4)

    The plumbing repair was completed satisfactorily. The tech accidentally blew the circuit, he thought he cut through the power cord, but didnt. I was without usage of some the electrical outlets for several days. Matrix paid for an electrician to come and examine the power cord.

  • Review 32 (2022-06-16 - Rating: 5)

    Matrix did a wonderful job of assisting us with our plumbing repairs. Their crews were always on time, very courteous and professional and overall did a great job. We will definitely be using them for any future plumbing needs!

  • Review 33 (2024-06-20 - Rating: 5)

    Great Job. Worked diligently to locate a very hard to find leak dripping from the master shower plumbing.Highly Recommended.

  • Review 34 (2022-11-15 - Rating: 5)

    These guys are unbelievable. We called on a Thursday to have our plumbing replaced since we were plagued with and old cast iron system. They sent out a digging team on a Sunday, and plumbing was replaced on a Monday (the next day) while it was raining. These guys are great and have been extremely professional, and had made the whole process quick and clear. I would highly recommend them!

  • Review 35 (2023-08-03 - Rating: 5)

    Great experience! Jonathan was very kind and professional. He very quickly figured out what to address and fixed it on the spot. I will be keeping matrix plumbing in my rolodex for the next time I need it!

  • Review 36 (2021-10-22 - Rating: 5)

    This is the second slab leak weve had and Matrix was great to deal with - very professional, showed up right when they said they would, followed up, communicated well, and did a great job. Since they had to dig a tunnel under the house from the yard, they even replaced all the dirt back so cleanly - I was impressed from start to finish both times. They cautioned us that we need to switch to flex pipe and reroute the plumbing but our insurance wouldnt approve it. I will use Matrix again!

  • Review 37 (2019-10-05 - Rating: 5)

    The guys that came out to fix two of my faucets were very professional and helpful, even talked me through another issue I was having, explained I could do it myself.Chas and Jose came in and were very polite and went straight to work. They were very knowledgeable and very reasonably priced . I would highly recommend them.I felt like they cared about my issue did not feel they wanted to hurry so they could get to their next job.I’ll call Matrix for all my plumbing needs in the future!

  • Review 38 (2020-09-04 - Rating: 5)

    Matrix was referred by my insurance company being in their preferred contractor network. They were prompt, professional and went above and beyond. Service and follow-up was excellent. They had to find a tough to locate leak and came up with a great solution to avoid a more costly route for repair. Jon and Jose performed the work and could not have been more professional. Will definitely use them again!

  • Review 39 (2024-01-19 - Rating: 5)

    They first installed my water heater on 2018 and the experience was so great that that I have used them since. Even right now I was having an issue and they came out same day!

  • Review 40 (2018-11-30 - Rating: 5)

    Dealt with Matrix Plumbing through my home warranty company as the kitchen sink was backing up. They called back immediately and made an appointment for the next day (non-urgent). My plumber arrived on time, quickly found and cleared the blockage, no issues. Staff were friendly, work was done, no faults, great experience, would use again.

  • Review 41 (2023-01-09 - Rating: 5)

    James got here in time. He was very professional and knowledgeable. Finished his inspection, shared findings and made some recommendations. I would definitely use their services again.

  • Review 42 (2023-03-04 - Rating: 5)

    Had them come out to check the sewer lines under my house. They were very thorough and found some additional issues that the 4 previous plumbers didnt. Very nice guys. If my insurance allows, I will most likely use them for the repairs.

  • Review 43 (2018-01-25 - Rating: 5)

    Jason has been to my house several times for different repairs, he is the most professional person I have ever had the pleasure of knowing!Every job was done correctly the first time unlike other companies I used before Matrix. I will never use any other company, and I just referred my neighbor to Matrix for a water heater issue.I will Quote Cecil on his review, truer words were never written!“Jason is a very stand up gentleman that you can trust to come in and out of your home. Very respectful and time conscientious man.”

  • Review 44 (2024-08-22 - Rating: 5)

    Plumbers were friendly and clean. Excellent experience and reasonable prices!

  • Review 45 (2021-01-18 - Rating: 5)

    We needed 30 feet of our sewer line replaced under the house and found Matrix Plumbing through our insurance company. I cant say enough about how amazing they were to work with! Since we are currently working from home, I was worried about the process and about how disruptive the plumbing work would be, they answered all of my questions and then explained the whole process to us. Once they started the work, I must say that from the digging of the tunnel to the replacement of the pipes to the clean up, they did an incredible job! Everyone that was here at the house was incredibly professional and so nice to work with! They had the whole project done within a week (even though they found 5 more feet that needed to be replaced) and they were not disruptive at all, barely any sound and barely had to come int he house.Since we had this large project completed, I have used Matrix for a few other small projects that Ive had around the house, replacement of the water valve behind my refrigerator and we had a shower handle break. Every plumber that has been at my house has been incredible, very knowledgable and transparent about the work that needs to be done. They follow all COVID procedures and work fast and for a very reasonable price. They are my new GO TO for plumbers!

  • Review 46 (2022-06-30 - Rating: 5)

    The office staff was friendly and was able to send someone out almost immediately to inspect my hot water heater. The tech was professional, explained my options in detail and made me feel confident in choosing them. I look forward to working with them again.

  • Review 47 (2016-11-16 - Rating: 5)

    We were directed to Matrix Plumbing through our Warranty company to repair our garbage disposal and our toilets. Matrix Plumbing came to see us within 3 days of requesting their services. When the plumber arrived to our home he was urgent and seemed to be in a hurry. He made sure to assess our issues quickly and make the necessary repairs within the next few days. We would recommend Matrix plumbing for your repair needs.

  • Review 48 (2020-03-25 - Rating: 5)

    We had the unfortunate experience of keys being flushed down the toilet which caused massive backup. I called matrix plumbing and John came out. He was so personable and understanding. He wasn’t able to get the keys out but gave us invaluable advice on where they were located and which steps to take next if we so desired. We were extremely impressed with his knowledge and with his ability to explain what the exact issue was as to why the keys weren’t coming out. I HIGHLY recommend matrix plumbing and in particular John.

  • Review 49 (2021-07-21 - Rating: 5)

    Matrix Plumbing has been the most outstanding plumbing service we have ever received. Office personnel Mona helped me every step of the way to replace our entire sewer line from cast iron to PVC. She scheduled my repair in a timely manner and was able to complete the job before the estimated time originally planned. Not to mention I was an hour drive from their main office. Scheduling was crucial due to the hour-long drive for Matrix to get to my house. They originally told me they would need two weeks to complete sewer line replacement. This included tunneling over 42ft, installing new pipes and backfilling all the dirt. Tunneling was completed in two days by Daniel and his crew. The plumbers (Team of 6) came in after and removed all the old cast iron pipe and installed PVC in two days. Once Daniel returned with his crew, he was able to finish backfill in a day and a half. I can honestly say these guys were working their tail off to get our plumbing back online. I have two toddlers that potty a lot! Matrix plumber’s are kind, friendly, efficient, helpful, and even great with answering all our questions. They made sure to explain everything to us and the service was cost effective, fast, courteous and definitely solved a major plumbing issue! I will also mention their bid was $8k lower than the other two plumbing companies that bid on the job. We definitely will call them again in the future. They are literally the best plumbing experience we have had! We would highly recommend them to friends, family, and anyone else in need!Sincerely,Cruz Family

  • Review 50 (2023-02-13 - Rating: 5)

    They conducted very complicated and major repairs for my serious underground plumbing leaks. They made an assessment of the problem and determined what was going to have to happen to repair the leaks. They explained everything to me in great detail, and answered all my questions. I very much appreciate their professionalism. I cannot recommend them highly enough!!!!

  • Review 51 (2024-10-02 - Rating: 5)

    10-01-2024 From the little jobs, clogged sink, to the big ones, jack hammering into the foundation, Matrix is always on time and does an outstanding job. Thanks as always!

  • Review 52 (2018-11-21 - Rating: 5)

    My Home Warranty company sent these plumbers to my house for toilet issues. I was a little concerned because I had read some bad reviews, but kept an open mind anyway.I was SO impressed! They were so kind, kept in touch throughout the day concerning arrival time. Gave me the 30 minute call and they were right on time. Ian was very kind and courteous. Such a pleasant young man. After he had the problems fixed, I told him I had read the bad reviews. He was upset that those are still hanging around but not the great reviews! I hope that my recommendation to use this company will help. I would use them again in a heartbeat. Thanks Matrix! And Ian! We appreciate it.

  • Review 53 (2021-08-06 - Rating: 5)

    Matrix Plumbing came out to assess my water situation. They did a thorough check of the inside and outside of my home. They discovered I did not have a water leak but, a pipe in my hall closet wall needs to be repaired. I will definitely use them in the future.

  • Review 54 (2020-05-29 - Rating: 5)

    This company is awesome!!!!Everyone is honorable, noble, and righteous on so many levels. The communication and customer service is superb and excellent.It was an honor to have “Matrix Plumbing” as a service as they are honest and upfront. Good people with good hearts.Jason, Daniel, Brad, Mona, and the rest of the team are extremely awesome!!!!!!Very trustworthy!!!!!!!!Thank you all!!!

  • Review 55 (2024-10-23 - Rating: 5)

    Very professional and quick to resolve our issues. I would definitely use Matrix again!

  • Review 56 (2018-03-21 - Rating: 5)

    Matrix did a fantastic job repairing our hot water foundation leak. This was a claim through our home warranty and although we were stuck paying for the majority of the cost because it wasnt covered under the warranty, Crystal from Matrix really worked hard to limit the expense and damage to our home to gain access and have the leak fixed. They showed up when they said they would and did a excellent job!

  • Review 57 (2023-06-02 - Rating: 5)

    The office staff found a way to get me in when they were booked for a couple of weeks. The repair of my toilet was done quickly and at an excellent price!! Will be using Matrix ongoing for my plumbing needs!!!

  • Review 58 (2023-02-24 - Rating: 5)

    Great Job… Knowledgeable about leakage. The tech Jonathan, came out and was very professional and he explained everything in detail as to what he was doing. The process of elimination in finding the correct spot where the leak was found. Thank you…

  • Review 59 (2022-08-11 - Rating: 5)

    The guys were very knowledgeable and efficient with job completed in the extreme heat no doubt. Thanks again guys.Officer J.Campbell

  • Review 60 (2021-10-13 - Rating: 5)

    Jason came to my house to fix a leaking pipe in my master bedroom. He found and fixed the leak within 30 minutes. Jason was on time, extremely professional, and did quality work. I highly recommend Matrix Plumbing for your next plumbing job. Ask for Jason!

  • Review 61 (2024-09-26 - Rating: 5)

    The tech was awesome, he explained everything he found

  • Review 62 (2021-02-20 - Rating: 5)

    Due to the extreme weather Texas just experienced, we suffered a major break in both the hot and cold water lines that were inside an exterior wall at our business. We were on several lists for a plumber and Matrix Plumbing was the first to respond...on a Saturday. They were efficient in locating and repairing the leaks and got us to a position to reopen our business 1 day after we discovered our flooded office. Thank you!! I will recommend you to all of our patients and will use your services if needed in the future.Rick Robb, Practice ManagerMary Robb, DDSNorth Richland Hills

  • Review 63 (2019-04-03 - Rating: 5)

    We have used Matrix plumbing 3 times in the last few yrs...2 major, 1 small emergency. Jason Ellis and his crew(s) have been completely accommodating considering all the issues we have thrown their way. We initially got their information from our home warranty service, but will GLADLY keep them as our go to plumbers.We were finishing up a foundation repair when we were informed of a cracked pipe. I called Jason right away. He stopped by, fixed the pipe and took off in a flash....total superhero for sure!!! We cannot thank Matrix Plumbing enough for all the home town care they have shown us.

  • Review 64 (2017-09-09 - Rating: 5)

    We were connected with Matrix through our home warranty company. Our plumbing is very old because of the age of our home, and our master bathroom is constantly having problems. We finally decided to have the plumbing replaced. Dylan came out with a team from Matrix and completed the job for us. They worked quickly and professionally, and they offered us a discount because of some extra costs accrued through the warranty company. I also felt like they really went the extra mile to update us on the status of the job. My garbage disposal went out during the time of this project and Dylan replaced it right after they finished working on the bathroom plumbing. It was just really nice to get everything resolved quickly and with professionals who seem committed to doing a great job and serving their customers.

  • Review 65 (2021-09-29 - Rating: 5)

    The guy that came out was Eddy. This guy best I had ever had to do work with. He was fast, friendly and overall a very nice guy. Which is rare now days. Being a retired mgr. I know what Im talking about. He should be trainer for your company. Eddy I wish you the best .Matrix take care of your people.

  • Review 66 (2021-12-31 - Rating: 5)

    My kitchen sink was draining slowly so Matrix Plumbing came out and identified the problem. It turns out I had a cast iron pipe rust out below my foundation that was the real issue. They swiftly scheduled the excavation required to replace this pipe and finished it in time for Thanksgiving! I will definitely be using them again.

  • Review 67 (2022-09-17 - Rating: 5)

    Hello. I think he was very through and professional. I did ask him a question about sewer lines freezing. They will freeze and when they thaw could cause a break if there is a sudden drop in temp such as in Feb 2021. We were without electricity in my neighborhood for over 4 days. He might not have seen this but I did read about it. Thanks for your help!

  • Review 68 (2017-01-10 - Rating: 5)

    Jason Ellis was the plumber who helped us. This is the 2nd time weve worked with him and weve been extremely satisfied with him both times. Hes prompt, professional, and personable, and his work is always of the highest quality. He takes the time to explain what hes doing and why hes doing it. We will continue to use Matrix for all of our plumbing needs.

  • Review 69 (2017-10-12 - Rating: 5)

    Theres absolutely nothing fun about having to have Plumbing work done but Matrix Plumbing essentially made it pain free. My wife and I were advised by Nationwide Insurance to get a second opinion from Matrix Plumbing for our piping that ran under a house that head rusted through and was causing back up through our washer. We originally had a local plumber look at it and was told that they would have to pull up our entire floor of our house and concrete to replace the pipe for the repair. I thought that going to make a big mess and make the house unlivable being that we have 3 kids this would have been pretty tough. Im very grateful that we got another opinion from Matrix . Matrix dug a hole in my closet in my garage and dug a 40ft tunnel under the house to remove the pipe and replace. This was a much better options Also would like to thank Matrix for making the 3-hour drive multiple days to get the job done quickly on time . I would highly recommend Matrix plumbing for all your plumbing needs.

  • Review 70 (2020-02-20 - Rating: 5)

    Matrix had done work for my son twice before in clearing a clogged main sewer line. Third time the home warranty company sent a Bozo company out that didn’t want to do anything but collect money. We called Matrix. Jason was the plumber they sent. He immediately cleared the clog and then proceeded to determine that the actual cause of the recurring problem was an installation problem on the city side of the tap. NO ONE had taken the time or effort to do this before. What was thought to be a tree root problem (as diagnosed from the truck by Bozo) was found to be a city problem. A week spent digging up the street and part of the sidewalk fixed it all.Jason was courteous, efficient, professional and, above all, helpful and skillful. It will always be Matrix and, I hope, Jason for our needs.

  • Review 71 (2022-12-03 - Rating: 5)

    They helped me out in a pinch not once, but twice. Both times after they dug and made repairs, you couldnt even tell they had been there! Great people who do great work. Would definitely recommend!

  • Review 72 (2023-04-04 - Rating: 5)

    Matrix Plumbing was very professional. Very upfront with know hidden costs and provided a warranty on their work. I would highly recommend them.

  • Review 73 (2023-01-13 - Rating: 5)

    The lady that spoke on the phone was very kind and professional. The gentleman(James) that came for the service was extremely professional, kind, honest and did an excellent job. I am very happy with the service and I would recommend their services to others as well.

  • Review 74 (2019-03-13 - Rating: 5)

    These guys are awesome! I had a leak 2 other plumbing companies couldnt find and I kept having the same problem with my water bill going up every month. Matrix Plumbing Found the leak and repaired it without having to file a claim with my insurance.

  • Review 75 (2023-01-04 - Rating: 5)

    Our technician was a very good person to work with. He was very thoughtful and technically proficient and efficient. One of the best I have ever had the pleasure to meet.

  • Review 76 (2022-07-27 - Rating: 5)

    I appreciated Brad M. thorough inspection of my home to see if the plumbing had leaks. He explained the results of his finding well giving me the understanding I needed. Would recommend

  • Review 77 (2022-05-05 - Rating: 5)

    I was told by another company I had leaks, but they did not know where. Matrix conducted an extensive inspection of my drain system and found the problems. The report they gave me was very detailed and pinpointed the leaks.

  • Review 78 (2023-01-09 - Rating: 5)

    I was very impressed with the demo crew and the plumber who found and repaired the leak in our slab. Professional, respectful, and punctual. Id recommend them for any plumbing needs!

  • Review 79 (2023-06-15 - Rating: 5)

    Representatives were professional and courteous, explaining what they were doing and looking for. They informed us they would be sending us two bids for work, which we are still waiting for.

  • Review 80 (2023-10-26 - Rating: 5)

    Consultant who came to my home was very professional & quickly found the issue of sewage back-up.I look forward to having them do the repair.

  • Review 81 (2022-05-04 - Rating: 5)

    I have never experienced a more thorough, professional and skilled company in my 53 years on this earth. The cost was below competition and the work far better than expected. I highly recommend this company to anyone.

  • Review 82 (2022-05-27 - Rating: 5)

    Plumber technician was knowledgeable and friendly. He did a great job and completed the repairs quickly. He answered all my questions throughout the repair. I will definitely call them again for any repairs

  • Review 83 (2024-09-04 - Rating: 5)

    Very professional and wonderful to work with. They explained the problems and what needs to be done to correct them.

  • Review 84 (2024-08-23 - Rating: 5)

    Mitch was prompt professional and courteous and took care of our issue.

  • Review 85 (2016-11-15 - Rating: 5)

    Matrix Plumbing was top notch with their customer service and ability to diagnose our issue with our water heater promptly. We highly recommend them for any plumbing needs.

  • Review 86 (2017-11-22 - Rating: 5)

    Matrix Plumbing was sent out by our warranty company. I was a little iffy of the negative reviews on here, however after the company coming out and explaining everything has to be approved by my warranty company first since they are just a 3rd party vendor(which my warranty company didnt explain!!!).. You could imagine having 5 kids and having no hot water.. NIGHTMARE.. Matrix replaced my water heater the next day, and yes I did have to pay some out of pocket but I realize this is not matrixs fault this is my crapy warranty company contract..I will be dropping the warranty company but Marix will forever be my plumbers!!!!

  • Review 87 (2021-11-01 - Rating: 5)

    Mitchell Pachall is extremely professional and knowledgable. Fast and efficient worker. Highly recommend Matrix Plumbing. Every employee I have spoken to is kind and courteous!

  • Review 88 (2022-10-27 - Rating: 4)

    Daniel Solis came to cover( with dirt & cement) the area (slab ) where the leak repair was done. Left the area clean. Excellent job. Very satisfied.

  • Review 89 (2022-02-08 - Rating: 5)

    Matrix went above and beyond. I had a cracked sewage line. It was an unusually difficult fix. They were able to make the repair quickly with minimal damage. I would highly recommend.

  • Review 90 (2019-03-05 - Rating: 5)

    Excelente service! I’m glad we used you guys, you have the best price in the area and arrived right away after my call. Our water heater is working great again! God bless you!

  • Review 91 (2020-12-29 - Rating: 5)

    Brad was early for the appointment, performed service as expected, courteous at all times, explained the problem, and offered advice on how to keep the problem in check in the future. offered an estimate to be texted to me for repairs.

  • Review 92 (2023-06-09 - Rating: 5)

    Highly recommend!! Great work. Was respectful, came on time, and flexible with my work life. Job was completed quickly and looks great.

  • Review 93 (2021-05-11 - Rating: 5)

    Matrix Plumbing came to find leak source. They been called through my home insurance. The guy was here on time and show professionalism.Thanks

  • Review 94 (2020-10-20 - Rating: 5)

    I haven’t used this company yet, they did an estimate for my insurance company. He was on time, very courteous, and professional. I look forward to the possibility of working with him in the future!

  • Review 95 (2024-07-23 - Rating: 5)

    Friendly, informative, clean made no messes, knew what he was doing. Thank you Brad

  • Review 96 (2022-09-27 - Rating: 5)

    We didnt have water at all in the house, and they made the time to come look at it the day I called. They got us up and working before finishing for the day/weekend. Would highly recommend them!

  • Review 97 (2019-07-15 - Rating: 5)

    Jason and the other guy just left my house I had a clogged sink they were great arrived within the window I was promised even had the booties on their feet when they entered my house. fix the problem within 30 minutes very professional I recommend them to anyone

  • Review 98 (2023-05-26 - Rating: 5)

    They came and checked my hot water heater out. Turned out to be very minor and they did it fast and I didn’t feel overcharged by a plumber (that’s new for me). Thank guys!

  • Review 99 (2019-01-24 - Rating: 5)

    Chas was very knowledge!! Educated me on things about the home warranty and alternative avenues to replace my faucet and he even picked it out for me! Super honest and excellent customer service!

  • Review 100 (2021-03-31 - Rating: 5)

    Jason was very informative and got the job done in a timely manner. A big shout out to Mona, who arranged everything and worked with my insurance company!!

  • Review 101 (2019-12-30 - Rating: 5)

    Great team and great service. They came on time and quicky found out what was wrong with my water heater. Luckily it didnt take very long to fix the problem either!

  • Review 102 (2023-03-09 - Rating: 5)

    Jonathon Foxworth from Matrix Plumbing was a great tech. Walk through everything with me and answered all my questions.

  • Review 103 (2020-10-08 - Rating: 5)

    Very responsive and prompt. Angela was awesome! She explained every step and went out of her way to make it easy on me.

  • Review 104 (2018-12-11 - Rating: 5)

    Matrix plumbing responded quickly to my call. Their office person (Mary) was very friendly, and the guys who came to do the work were knowledgeable and very friendly, too!

  • Review 105 (2016-09-22 - Rating: 5)

    I would highly recommend Matrix Plumbing. Dylan was very professional,friendly and had great customer service. If I ever have another problem I will be calling Matrix Plumbing!

  • Review 106 (2024-08-01 - Rating: 5)

    Very friendly, professional and efficient.

  • Review 107 (2023-02-27 - Rating: 5)

    They came out to check my water lines and my sewer lines to see were I had a leak as of yet that is all very professional and calming cuz I was freaking out lol 😐what can I say thank you

  • Review 108 (2021-01-04 - Rating: 5)

    Detecting water leak to repair.Very professional and responsive toOur leak and plumbing problems. Very pleased with their service and would definitely use again and highly recommend to others.

  • Review 109 (2023-06-24 - Rating: 5)

    Came in explained what they were going to do and did exactly what they said! What more can you ask for! Both men were very professional and answered every question I had!

  • Review 110 (2019-04-16 - Rating: 5)

    Matrix Plumbing rocks! The staff was very friendly and replaced our water heater the next day. Highly recommend!

  • Review 111 (2021-09-14 - Rating: 5)

    Discovered a leak in the front yard. Matrix came out that afternoon to inspect the problem and came back the following morning to repair it. Couldnt be more satisfied with their work.

  • Review 112 (2021-11-05 - Rating: 5)

    Great service and explained everything and got it done in a timely professional manner. Will definitely keep using Matrix.

  • Review 113 (2023-06-08 - Rating: 5)

    They were prompt in coming to assess our problem as well as doing the repair for us. Were on time and here when they said until completed

  • Review 114 (2023-05-30 - Rating: 5)

    We used this company through our insurance company. They were very good, helpful, and professional.

  • Review 115 (2020-12-07 - Rating: 5)

    Jose was great. Had a leak from a job done a year ago. He came out and fixed it at no charge!

  • Review 116 (2023-03-16 - Rating: 4)

    My plumber was professional and knowledgeable. He walked me thru the process and explained things.

  • Review 117 (2024-07-26 - Rating: 5)

    Answered all my questions and was thorough.

  • Review 118 (2023-01-06 - Rating: 5)

    Freeze leak. Matrix repairman James went above and beyond, explaining issue and future solutions. Excellent!

  • Review 119 (2021-02-01 - Rating: 4)

    They were able to find the leak. But was not able to repair. Communication was good but no paperwork or anything was giving to us about what they did or find.

  • Review 120 (2023-06-13 - Rating: 4)

    Outstanding and timely Matrix response to our possible water leak. Thanks so very much! Great job!

  • Review 121 (2024-09-18 - Rating: 5)

    We were quite impressed by the technician’s effort to develop a solution to repair our plumbing without having to tear out ceilings or walls.

  • Review 122 (2023-02-13 - Rating: 5)

    Thank you Matrix Plumbing. We definitely will reach out to you for any further repairs.Dani

  • Review 123 (2022-10-17 - Rating: 5)

    They fixed my leak under the foundation.Everything was done on time with quality work.

  • Review 124 (2020-11-05 - Rating: 5)

    I am very happy with the service Matrix Plumbing did excellent workers ! Very Professional!!!Thank you ,Mrs. Amelia Rivera

  • Review 125 (2021-08-01 - Rating: 5)

    Matrix and Jason are remodeling our bathrooms, kitchen and laundry room. Jason and his crew are amazing!

  • Review 126 (2021-09-19 - Rating: 5)

    Very good. Very respectful and did not leave a mess. I would use Matrix again.

  • Review 127 (2021-07-07 - Rating: 5)

    Zack was great-- friendly, respectful to remove shoes and wear a mask. Great service!

  • Review 128 (2023-08-01 - Rating: 5)

    Johnathan was very polite professional efficient I would highly recommend this business!!

  • Review 129 (2023-12-05 - Rating: 5)

    We have used Matrix Plumbing for many years. We are always happy with the service and professionalism. They did a superior job on an extensive remodel 3 years ago. When anyone asks me who I use, I never hesitate to highly recommend Matrix.Cathy & Bob Brotherton

  • Review 130 (2022-07-27 - Rating: 4)

    I didnt hire them but the houses insurer did, they did an inspection of the pipe. Thank you

  • Review 131 (2023-03-04 - Rating: 5)

    We got a new toilet today, and the service was fast and excellent! We will be back!

  • Review 132 (2020-02-03 - Rating: 5)

    The service was above what we expecte. The tech was professional and courteous. Would have them in my home anythme

  • Review 133 (2021-09-14 - Rating: 4)

    Very professional and acknowledgeable of problem, quick correcting the problem and clean up once done with repair. will recommend to others.

  • Review 134 (2022-11-15 - Rating: 5)

    Waiting on insurance claim review-,expect to useJames was outstanding

  • Review 135 (2023-04-07 - Rating: 5)

    Eddie & crew were great!! Ontime, quick & professional!!!

  • Review 136 (2022-10-20 - Rating: 5)

    Excellent, on time, took time to explain everything. I am happy no leak was detected.

  • Review 137 (2020-09-22 - Rating: 5)

    Jose with Matrix plumbing preformed leak detection services. He was prompt and very professional! Thank you for your help!

  • Review 138 (2020-07-27 - Rating: 5)

    Guys did a great job on a tough job and went over and above expectations. Great communication too.

  • Review 139 (2023-06-08 - Rating: 5)

    James Baudrau from Matrix came to do an inspection on my sewer lines. He found the clean outs buried under 20 years of dirt and leaves where other plumbers could not. He ran a camera thru the system and located several problems. His documentation is detailed and accurate. He shared his knowledge and never got tired of my questions. He is patient and professional. His work ethic is excellent, he took several hours and was very thorough. He cleaned up and left things looking better than when he arrive. 5 stars for this gentleman.

  • Review 140 (2023-12-27 - Rating: 5)

    They have been awesome and a big help

  • Review 141 (2023-03-30 - Rating: 5)

    They are so good understanding and the customer service are so helpful and kind

  • Review 142 (2023-03-21 - Rating: 5)

    They are very helpful and even on the price they give you,

  • Review 143 (2022-09-10 - Rating: 5)

    I explained to them how urgent my situation was that I have had no shower or flushing toilets for a week. They made sure they cleared a time to get a crew there by the next day. Its was fantastic! I could hardly tell that they had to dig under my driveway to repair the pipe they put everything back together very tidy. Highly recommended! Thank you Matrix I have your number.

  • Review 144 (2019-01-16 - Rating: 5)

    Friendly, knowledgeable. Worked swiftly and efficiently. Would definitely use again.

  • Review 145 (2024-04-11 - Rating: 5)

    Timely. Solved the problem. Reasonably priced.

  • Review 146 (2022-11-18 - Rating: 5)

    Me and my husband cannot say enough great things about this company! Not only have they been extremely professional and kind from the beginning, but they are VERY efficient!!! Would highly highly recommend them to anyone. They have made a very difficult situation for me and my husband a smooth and easy one. 10/10!!!

  • Review 147 (2023-02-23 - Rating: 5)

    February 2023. More recently, I just got out of 38 days in the hospital and when I came home a leak had developed in the bathroom. Thank you, Jason and Jon for getting things done as soon as possible. August, 2022. I live in a mobile home park and its difficult to get quality professionals to do anything in my home. Jason and his assistant spent at least two hours getting my pipes unclogged. They did a fantastic, professional job. My sincere thanks to Jason and crew for their good work!!!

  • Review 148 (2023-01-27 - Rating: 5)

    We had a great first experience with Matrix. They were contacted through our house insurance company for us. The serviceman called prior to scheduled appointment time on when he would be out. We had them out for a leak detection with water damage. Brad completed a thorough inspection of our leak issue and our insurance company and us received an emailed inspection report the next day.

  • Review 149 (2023-04-17 - Rating: 5)

    I needed some maintenence and information on my water heater, due to neglect from the previous owner, an di needed an outside faucet replaced that couldnt be worked on by conventional means.Had two separate gentleman come out for an estimate and then the actual work. Both were extremely kind and professional and educational. Gave me plenty of insight for further upkeep and upcoming maintenence needs.I really couldnt recommend Matrix more and Im extremely pleased with the results.

  • Review 150 (2022-12-21 - Rating: 5)

    Professional and well mannered service provided that puts a customer at ease.

  • Review 151 (2023-05-31 - Rating: 5)

    Thank you for not charging me the full price of what I was quoted. I would have never have know and I appreciate your integrity.I’m glad to know I now have a plumber I can call and trust.

  • Review 152 (2023-03-16 - Rating: 5)

    James was very professional and arrived before the appointment time.👍

  • Review 153 (2024-09-30 - Rating: 5)

    Did assessment and submitting quote to insurance for repairs needed

  • Review 154 (2023-01-12 - Rating: 5)

    Matrix plumbing found leaks that a previous plumber missed. Crews were on time and plumbers were very knowledgeable. Would highly recommend.

  • Review 155 (2022-08-03 - Rating: 4)

    Matrix was in and out in good time!! Very efficient!

  • Review 156 (2023-01-19 - Rating: 5)

    They were very professional and very nice to work with. I would do business with them again

  • Review 157 (2022-05-09 - Rating: 5)

    Extremely nice and go beyond the pale to help with everything.

  • Review 158 (2021-02-24 - Rating: 5)

    Wow! What great and friendly service. We had two pipes that burst in our kitchen from cold temperatures. Matrix was on it! The team arrived on time, and got the job completed thoroughly and quickly. They did great work, and doubled checked the entire house twice for leaks to make sure everything was repaired before leaving. I would highly recommend or refer to a friend.

  • Review 159 (2024-09-19 - Rating: 5)

    Great job!!!

  • Review 160 (2021-06-26 - Rating: 5)

    Very professional and trustworthy company. Based on our experience. Loved Zach! He did an excellent job and was extremely professional and courteous! Definitely recommend this company.

  • Review 161 (2022-11-08 - Rating: 5)

    Great service, team was professional, fast, and effective!

  • Review 162 (2019-06-25 - Rating: 5)

    THe staff was friendly, clean in my home and very knowledgeable.

  • Review 163 (2023-07-11 - Rating: 5)

    The team showed up on time, assessed the problem quickly, and solved it.

  • Review 164 (2020-12-23 - Rating: 5)

    I dealt with Eddie and he was the best part of my experience with this company. Really professional and knowledgeable. Appreciated his expertise and consult.

  • Review 165 (2020-10-13 - Rating: 5)

    Great work i would definitely use them again

  • Review 166 (2019-10-29 - Rating: 5)

    Matrix was great from the first phone call through the completed job. Chris was courteous, professional and polite and did an excellent job. I will continue to call on them for future needs. A++

  • Review 167 (2020-10-14 - Rating: 5)

    Matrix Plumbing is the only plumber that I trust and call for everything, for small jobs all the way to really large jobs. They are honest, extremely good at communicating, and have the patience to explain everything that theyre doing and why. I keep Jasons card in my wallet, so that I can always call or refer people to them whenever there is a need.

  • Review 168 (2021-07-19 - Rating: 5)

    The plumber was knowledgeable and courteous. He was on time and worked quickly and efficiently.

  • Review 169 (2021-07-07 - Rating: 5)

    Employees were courteous and efficient. They got the job done quickly and did not leave a mess.

  • Review 170 (2023-04-18 - Rating: 5)

    Great job very good tech

  • Review 171 (2022-04-18 - Rating: 5)

    Kids bathroom leaking problem is fixed with a remarkable efficiency. The workers are very professional and skillful.

  • Review 172 (2024-09-09 - Rating: 5)

    Very professional

  • Review 173 (2022-05-09 - Rating: 5)

    Called before arriving. did inspection timely.

  • Review 174 (2023-05-10 - Rating: 5)

    Very knowledgeable. Would recommend.

  • Review 175 (2022-11-16 - Rating: 5)

    Great service. Prompt and professional

  • Review 176 (2022-12-05 - Rating: 5)

    Excellent service and highly recommend this company