Air Pro AC & Heating
Located in Houston, Texas
Address: 10010 Gilson Ln, Houston, TX 77086, United States
Phone: +1 713-881-9880
Rating: 4.7
Services
- On-site services
- Repair services
Categories
- Electrician
- Air conditioning repair service
- Air conditioning contractor
- Furnace repair service
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-06 - Rating: 5)
I highly recommend Air Pro AC & Heating! My wife called me this afternoon and said our upstairs a/c was not blowing cold. I did a google search when I got home and found one of our neighbors had recommended them. I called them and they sent us a tech the same evening. Adrian showed up and was very courteous and professional. He explained everything throughly and kept us in the loop the entire time. We really appreciate his professionalism and for coming late after hours. The family is cool and happy, and we are very thankful! -
Review 2 (2024-10-18 - Rating: 5)
Frankie &Robert did a fantastic job installing our Gemstone lights. One of the best choices my family decided to get. -
Review 3 (2024-06-06 - Rating: 5)
I was referred to this company by a coworker. They are very responsive in their follow ups and making appointments. Arrived on time. They do excellent work. They are also honest which is amazing nowadays to see. Steve Martinez helped me get older AC up and running and I really appreciate his work ethic. The team are so personable. I plan to have them install a new system which will probably be sometime this year. Honestly Im just blown away by their awesome service! -
Review 4 (2023-08-29 - Rating: 5)
Jaime and Shane were very prompt, courteous, professional, well spoken and knowledgeable. They were excellent technicians with respect and honesty. I highly recommend these guys and hope youre lucky enough to get them as your technicians!My new AC system is blowing ice cold...Thanks to the whole team, including Mason and Macy! -
Review 5 (2023-06-21 - Rating: 5)
Weve been using Airpro for many years and they have always provided top notch service. Most recently, we had to replace our downstairs unit and from start finish it was a good experience.Bobby was fantastic and walked us through all our options and was super helpful throughout the whole process. Daniel and his crew did the install and did a wonderful job. John and Mike also great to work with. Want to mention that everyone is just so friendly and courteous and honestly a joy to work with. -
Review 6 (2023-09-24 - Rating: 5)
Such a great first experience with Air Pro. Called on a Sunday morning around 8:30 and our technician was there by 11 am with our unit back up and running before noon. Professional, no “extra issues” found, and great quality work getting a surprise weekend ac issue resolved. Thank you! -
Review 7 (2024-03-26 - Rating: 5)
Air Pro installed my air-conditioning about 12 years ago and it worked great all the time. Lately the compressor was heard cutting in and out when near the end of a cycle. My lines are quite long and that might have stressed the valves on the compressor. Working fine for now, replaced the fan capacitor and tested the system. Still works well and hope that it keeps up for another few years. -
Review 8 (2023-06-30 - Rating: 5)
AirPro has been very professional, responsive and does great work. They communicate well on when they can come out to take a look at your issues, and do a great job of explaining what needs to be fixed. They’ve always done quality work and have knowledgeable staff. They’re always my first call when an AC issue arises! -
Review 9 (2023-06-24 - Rating: 5)
I was on a maintenance waiting list with a competitor for over six weeks. AirPro was recommended and I had an appointment scheduled within 24 hours of contacting them. Incredibly thorough and technically advanced data gathering. Photos accompanied explanations of machine components and performance levels. Very impressed. I don’t see myself going back to my old company now. Thank you, Technician John and AirPro! -
Review 10 (2023-10-03 - Rating: 5)
Very knowledgable tech and we will use this company moving forward for our maintenance & repairs on our AC & Heating systems. Update - had them come out again - their techs know what they’re talking about, take photos and explain the situation. They’re coming back to complete a repair and I have the utmost confidence it will be done correctly! -
Review 11 (2023-08-17 - Rating: 5)
Received excellent support from Russell Thompson to quote the job and arrange a timely installation. All the installers were excellent at their craft and did a high quality job. Look forward to working with Airpro again in the future! -
Review 12 (2023-05-06 - Rating: 5)
Patrick Wren was our Comfort Specialist and Mullinix installed a new 3ton American Standard HVAC system in our home. The install team (Danny and Benito) were professional and did a great job. They explained everything at the end and left our house clean after the install.The next day we had the system inspected by their quality control officer. The office was good at notifying us of his arrival and he helped me setup the automated settings on the new thermostat that I did not know were available with the thermostat we selected. I was very pleased with their service and it is day two, and the system is working well. -
Review 13 (2023-06-29 - Rating: 5)
Two very hardworking, and experienced installers were here for a long hot day and they did an incredible job in this Texas heat. No complaints whatsoever. Total gentlemen and very professional. Cleaned up after the job and I am extremely happy!!!! Jaime and Shane, you deserve a raise in this heat!!! -
Review 14 (2023-08-08 - Rating: 5)
Great service and competent technicians! When my ac went out at 8pm on a weekday, the company had a great tech (Brandon) at my home within 90 minutes to fix. Highly recommend. Jena , Spring -
Review 15 (2023-02-27 - Rating: 5)
My thermostat had been powering off. I requested an appointment on Sunday and Sunday afternoon Jeannette called me to schedule an appointment the next day. Received a courtesy call to say the driver was 30 minutes out so I could meet him at my home. John has been to my home before for service calls and regular maintenance on my AC unit. He is very knowledgeable and professional. He takes a lot of pride in his work and represents Airpro well. Im so glad I chose Airpro to install my AC unit. Great customer service from the ladies the ladies in the office to the technicians. -
Review 16 (2023-07-30 - Rating: 5)
Air Pro replaced my home AC and heater. The crew did a great job installing it and adding two new intakes as well. I got many bids for the job but felt they took the time to consider my square footage and home set up before making a bid. -
Review 17 (2023-05-25 - Rating: 5)
Needed the pumps removed from our split units as one was broken and we had trouble with lines on the other ones stopping up. The company that installed the units wanted $800 to remove one pump and attach a pvc pipe.(We didn’t even need pumps but relied on them to install what we needed).Called Air Pros and they sent out David Jordan the same day. He removed all 3 pumps and installed new PVC pipe on all three for less than what the other company quoted for one pump. David is an excellent technician. He took his time answering all our questions. We will now use Air Pro for all our AC needs. -
Review 18 (2023-08-01 - Rating: 5)
Friendly and professional service on a Sunday. The dispatcher kept us updated on timing, so the coordination worked out well. Our technician did a nice job of explaining the problem and options. -
Review 19 (2023-05-21 - Rating: 5)
We realized our air wasnt blowing cold and the outsode unit wasnt turning. Called at 5pm on Sat and we had a tech at the house in less than an hour and it was completely fixed by 7pm. I will ONLY use Air Pro. The tech was friendly and helpful. Definitely recommend. The price was also VERY affordable for a last minute after hour repair. -
Review 20 (2023-09-01 - Rating: 5)
All of the team were on time, cordial, hard working, and very personable. My one concern is that the installers had a malfunction with their foaming material and did not foam the hole. They did use a silicone caulk to close the hole, but I am not sure it will have the same R value as the foam. I hate to even mention this, because they worked so hard and were so nice. -
Review 21 (2023-07-17 - Rating: 5)
John came out to inspect our HVAC system after we moved in to the house, he made adjustments to the baffles and explained how everything worked after completing the inspection. He took the time to explain the warranty transfer and helped us connect the WiFi thermostat. He is a true professional and I’ll be asking for him again when I call. -
Review 22 (2023-08-21 - Rating: 5)
Air Pro sent a technician out within a hour of our calling! Danny was polite, knowledgeable, and efficient! He called for tech advice when needed. He listened respectfully to our concerns. It became clear to us that he knew what he was doing. He solved our problem! -
Review 23 (2024-03-26 - Rating: 5)
I have used Airpro once again to replace an AC system. The experience was exceptional from the first meeting to the quality check. The pricing was fair and the work was performed quickly. The technicians was on time and done with the entire installation in less than 6 hours. I have been using Airpro for over 30 years now and whether it is routine semi-annual service, repairs or whole system replacement, they never disappointed. I highly recommend them for AC, heating and electrical work (including generator installation).I have been using Airpro Air Conditioning & Heating every since they opened. They have done all of my maintenance and replace both of my systems over the last 25 years. They have always been professional and efficient. I have never been disappointed with their service and this visit was no different. Shaun did an outstanding job and completely explained everything he did and the results. Once again I am very satisfied with the results! -
Review 24 (2023-08-10 - Rating: 5)
They performed a repair for our emergency heat on our heat pump. It was a busy time during the Polar vortex. Although they arrived late in the evening they did not postpone and David completed the work professionally and quickly. Their service charge is more than others however so is their knowledge and professionalism! You get what you pay for! We will use them in the future!Used Air Pro for HVAC maintenance as well as Thermostat installation. They remain our go to AC and Heating Company. Thanks David, John, and Mark ! -
Review 25 (2024-01-18 - Rating: 5)
I called first thing in the morning and they were at my house by 1pm (we have a service contract with them). The service guy installed the new thermostat (after confirming the old one couldnt be repaired) and was on his way in about 45 minutes. UPDATE: I continue to use them for fall and spring checkups and they are always extremely helpful and professional. -
Review 26 (2023-07-22 - Rating: 5)
Always a good experience with Air Pro. We’ve been using them for many years and have always been extremely happy with their service. Brandon is an excellent technician and highly recommend requesting him. -
Review 27 (2023-07-03 - Rating: 5)
AirPro is who you need to call if your AC goes out. They came out on a Sunday and resolved the issue. Our technician Danny was very knowledgeable and professional. Amazing service. I highly recommend. -
Review 28 (2023-11-28 - Rating: 5)
Air pro is just as theyre name top notch professionals that do above and beyond quality work. I highly recommend this company to any not just need an install, but for your repair and upkeep needsDont be a fool and try to go with a B- movie squad A/C company. Trust me your life literally do depend on it especially here in this humid Houston weather. Do yourself and family a huge favor call the PROFESSIONALS at AirPro youll be glad you did!! 👍Air pro tech Mark came out and did an outstanding job at explaining and making sure I was all squared away, thank you again Air Pro for meeting my A/C heating needs. -
Review 29 (2023-06-01 - Rating: 5)
My unit went out on Memorial weekend and I contacted R.M. Mullinex . I was extremely impressed with how quickly they responded. I had Pat come out that evening to quote me and my unit was installed the next day . I was afraid that we were going to be out of air until after Memorial weekend . I was wrong they came through! I would strongly refer them to anyone needing services. Ask about financing . -
Review 30 (2018-10-25 - Rating: 5)
I had an AC service done by AirPro twice a few months ago. First was for an outside fan replacement which died and the second one was for an air flow controller replacement. Mario did the first job and Cody did the second one. Both were very professional. They explained the situation well as to what cause the failure in my AC system and on how to remedy it. They were able to answer my questions and concerns as well. Regarding their pricing, it was competitive and they seem to use quality parts. I recommend getting the annual maintenance agreement. It includes 2 tune ups, discount on services and waived fees for priority or emergency service calls. I had referred them to my friends because of their good service. Overall Im satisfied with their professionalism and quality work.Updates: I had services done today by Travis for a Zone board replacement and heating system safety inspection. He was very professional and very helpful with my concerns. The added service was done the same day. -
Review 31 (2022-07-06 - Rating: 5)
Our air conditioning system went out on a hot Houston summer day and our regular service company said they *might* be able to fit us in the following afternoon. I called six companies that advertised 24-hour emergency service and only AirPro called me back. They said somebody would be out in about two hours and they showed up early! The friendly, efficient technician quickly fixed the problem and we slept in cool comfort. There was a reasonable charge for the emergency call but we were happy to pay it. Were very satisfied with AirPro! -
Review 32 (2022-06-08 - Rating: 5)
I cant say enough good things about my whole experience. They came quickly, diagnosed the problem quickly, got us financing quickly and installed a new a/c very quickly. They also gave us a window unit to use while they were installing the new a/c. They were all very professional and respectful as well. -
Review 33 (2022-07-04 - Rating: 5)
Justin called ahead of arrival and was here early in the appointment window. This was also a service provided on a holiday (July 4). He was able to identify the issue and get us back up and running. He continued troubleshooting until everything was working properly. Great service, reasonable price and most importantly our AC is cooling the house again! -
Review 34 (2023-07-20 - Rating: 5)
Technician Eduardo was prompt and courteous. He did excellent work, and kept me informed on what he was doing and why. I would recommend Air Pro and American Standard.Update July 2023: I have used Air Pro over the years, and they have consistently met my needs. This is good to see in a company I have come to trust.I was in need of a full HVAC system replacement, and Air Pro was able to expertly install my new Lennox system. They followed up a few days later to check the installation and do fine-tuning. Everything works well now. A minor complaint is that they wont get back to me about the manufacturer rebates they mentioned. Im having to chase that down myself. -
Review 35 (2022-05-09 - Rating: 5)
Customer service was excellent. The technician was professional, knowledgeable, and courteous. Since this was an after hours repair, Jordan gave me options concerning the obtaining the needed part from the supply store that was closed on Sunday. I chose to pay the store after hours opening fee so that my HVAC unit could be up and running ASAP. Im extremely pleased with the service provided by Air Pro AC & Heating. -
Review 36 (2023-06-22 - Rating: 5)
Brandon came to my house to check on my air-conditioning system. He was on time professional, and courteous. He explained what he saw inside and outside. He cleaned the condenser outside very well. I have an older system and it is functioning well considering its age. No need to replace anything Brandon came to my house to check on my air-conditioning system. He was on time professional, and courteous. He explained what he saw inside and outside. He cleaned the condenser outside very well. I have an older system and it is functioning well considering its age. No need to replace anything at this time. he gave me a quote on some insulation options for my attic. As well as filter options. Very knowledgeable. Very honest. I will be calling and asking for him again. I’m very happy with his company. -
Review 37 (2018-10-12 - Rating: 5)
Making an appointment was quick and easy. My technician, Shaun, arrived earlier than my appointment time (which was great!) and was very polite and professional. He explained everything in detail and provided pictures. He quoted a great price, and was able to complete the repairs quickly. I will definitely use AirPro again for our future cooling/heating needs! -
Review 38 (2019-08-01 - Rating: 5)
My experience was so great! The tech not only fixed it, but he explained everything in such a detailed way and took the time to make sure I really understood what what was going on. He was beyond professional and he seemed to genuinely care that I was satisfied. I have never seen someone love the dynamics of the AC system as much as he did. He was all around passionate about his job, and that made me feel really comfortable about his work. The company was very professional as well. I will always be calling this company for my needs. -
Review 39 (2021-02-18 - Rating: 5)
Always been very pleased with the entire experience every time I’ve needed AirPro’s services. Timely response. Friendly and competent service techs. Reasonable prices. They’ve serviced two AS Variable Platinum units and they installed a split system for me. Five stars. -
Review 40 (2020-05-12 - Rating: 5)
I have had Air Pro AC for several years since I bought my unit from them. Their employees have always been honest about the condition of my unit and their work. HONESTY goes a long way with me. They always have been professional and under the concerns of their customers. Mr Monroe, has a great business and I am glad I went with their services. NOTHING BUT THE BEST! -
Review 41 (2022-05-20 - Rating: 5)
Danny, our technician, was amazing. He had our AC unit up and running within 15 minutes of his arrival. We had been without AC in Houston for 6 days in 100 degree weather. Our, home warranty company, America Home Shield, referred us to a company, J & J Mechanical, to do the repair. Unfortunately, they were not reliable. They (J &J) never called to schedule the original service appointment then rescheduled the appointment 4 days later without giving us notification. They said they had to order a pump.AirPro serviced the existing pump and had the AC up and running in no time.I am cancelling my membership with America Home Shield for a more reliable home warranty company. And… I will never recommend J & J Mechanical to anyone ever.Thank you AirPro. You are the best!!! -
Review 42 (2023-09-19 - Rating: 5)
John Hudson was very good to work with. Had a bad experience with another company that morning and because of him, we went with them. On time a good work. -
Review 43 (2023-06-16 - Rating: 5)
I’ve had the pleasure of doing business with this company for several years now. Technicians are always on time and friendly. Office staff went out of their way to get a technician to my house on a hot day when the A/C stopped working, it was very much appreciated. -
Review 44 (2023-05-31 - Rating: 5)
AirPro representative Danny was prompt, efficient, and professional. The system installation from a previous install was excellent. And, the new A/C unit has cooled the house efficiently, now for six months. -
Review 45 (2023-12-06 - Rating: 5)
Would like to say Thank You to Ramon at AirPro for being so thorough in your presentation and design of my new A/C system. You are the one that made me choose to go with AirPro. The choice was easy! I have enjoyed my bedroom temperature ever since you installed the new system and fixed my duct issues...sleeping like a baby now! The installation crew did an excellent job. There is a reason why AirPro has an A+ rating and NO complaints on the Better Business Bureau. You cant go wrong choosing them. I did my research and I am 100% satisfied! Thank you AirPro!12-6-23. Just had my furnace checked and my serviceman went above and beyond! He tightened many loose screws on my ladder leading to the attic. This is something we might not always look at yet it is very important to keep them tightened for safety. I appreciate all you do to keep our a/c working in tip top shape. Yall provide outstanding service! Thank you! -
Review 46 (2020-07-09 - Rating: 5)
They are the only HVAC company that was able to get my electrostatic air cleaner working again. My regular service company only wanted to replace it. Same with another company that I had check it out. John Hudson from Air Pro was able to assess the problem and get my unit fixed. I was so impressed with the ability, product knowledge and professionalism that I decided to sign up with their annual maintenance plan. They get 5 Stars from me and my sincere recommendation. -
Review 47 (2023-12-19 - Rating: 5)
Called for an annual AC check up. Staff at the office were very nice to deal with. The Technician was on time and very professional. We have been using AirPro for years and are always pleased with the service.5 Stars+ -
Review 48 (2019-08-26 - Rating: 5)
Our experience couldn’t have been better. Of course, like many, we had a warranty when we purchased our home and after two years, our a/c went out at the beginning of August. We have two small children, one with a heart condition, who was recovering from her most recent open heart surgery. There was no way we could stay in our home until it was fixed. After two weeks of the getting the run around with the recommended a/c company, Military Air and HWA, I decided to be done with both of them. I was so mad that we hadn’t made progress of getting our a/c replaced that I did a quick google search. Air Pro had the most reviews and the highest reviews so I took the chance that they had to be better than the previous company.I made a call on Tuesday afternoon at 4:30 and explained our situation and they had someone out to give us a quote within 30 minutes. Whileit took days to get absolutely nowhere, Air Pro came to the rescue and by the next morning they were installing a new a/c and heating unit for us. Not only did they install a new system, they sent multiple guys to help get the job done that day so we could bring our girls back home. At one point we had six guys all helping each other out.While I know there are plenty of horror stories of home warranty companies and I know we were paying out of pocket for a new system, we could not be happier in switching companies. They did a great job and I’m so confident in the work they produced. I think had we just paid the recommended company we’d have less of a powerful a/c and heating unit and installation wouldn’t have been handle with the same amount of care.Air Pro has our trust and we’re so thankful for you and your team!!! -
Review 49 (2019-08-10 - Rating: 5)
Outstanding service!.....considering is was a Friday and had calledto check if there was the possibility of getting my A/C Maintenancecheck...and lo and behold, they had someone come within a couple hours.Christ G comes to our house.....his expert knowledge, attention to detail, and excellent customer service in the form of much needed insight ( teaching ) into how my system should be working in optimal and pristine conditions left us very satisfied with a piece of mind that was second to none. Furthermore, he also saved us a few hundred dollars by re-checking his calibration instruments to make sure we didnt have to spend extra money when it was superfluous. We now have Air Pro on speed dial. Thank you! -
Review 50 (2019-08-03 - Rating: 5)
I have been doing business with Airpro for more than 6yrs now, and I’ve never had problems with them. The technician who came to do the maintenance check on my AC unit today (8/2/2019) is very friendly, thorough and helpful. Thanks for the service and keep up the good work. -
Review 51 (2023-12-18 - Rating: 5)
Many thanks to Bob from AirPro for fixing the heater in our home. He correctly diagnosed the cause of the problem being a bad blower and changed it as soon as the part came in. -
Review 52 (2023-09-18 - Rating: 5)
The team did a great job installing a new Ac/heating system for us. John was especially knowledgeable and did a great follow up inspection. -
Review 53 (2018-05-07 - Rating: 5)
I had my AC unit go through routine maintenance, as well as reset my thermostat. AirPro technician, Cody Kettler came through and worked on it. He did his inspections, as well as did a few preventive maintenance. Cody also provided some information about my warranty and how to troubleshoot my thermostat. His attention to detail is outstanding. He also replaced the filter and got my AC ready for this coming Texas heat. AirPro and their technicians are very knowledgeable and their professionalism and customer service is excellent! Happy to be an AirPro customer. -
Review 54 (2020-04-24 - Rating: 5)
Great company, great service. Had them do the spring check-up during pandemic, was on time and efficient, as contactless as possible. Installed our new system in November 2019, fairly priced and has run great. We highly recommend them to anyone needing service! -
Review 55 (2018-07-31 - Rating: 5)
So, my AC wasnt working, Cody Kettler Came to our home. He explained everything to me, he began working immediately. He worked late into the evening trying to get it going, but he couldnt. We could tell he felt terrible.He fixed several things that the last gentlemen from another company had not done, explaining to me things that have puzzled me for years. He came back today, got it running. Cleaned up everything. Polite as he could be, but also informative and knowledgeable and just a great guy. I have never had this great experience with AC and heating before. And the price was definitely not out of line with the work. This is dedication you dont see every day. They should be so excited to have this guy at AirPro Houston! My faith is restored and so is my cool air! -
Review 56 (2020-07-24 - Rating: 5)
Air Pro has always serviced our A/C and after 20 years my A/C systems need replaced. From when we talked about options to pricing, i was very happy with Price, quality A/C systems and the professional people that installed both systems made it a great feeling when it was all said and done. Reach out to Air Pro if it’s just for service they are GREAT at what they do. -
Review 57 (2019-02-22 - Rating: 5)
Called at 10 pm last night when my furnace pilot light went out. They sent a tech out in the morning. Called me to check I’d be there and verify what the problem was. Shaun came out and did an awesome job—explained the problem he saw, walked me through the mode of operation, showed me pricing for replacement and repair, and finished the repair excellently. They definitely did a great job taking care of my furnace needs! -
Review 58 (2021-08-02 - Rating: 5)
The home AC wasnt keeping up with the summer heat, and Air Pro was able to get the right replacement equipment ready for installation the very next day. The team did a neat job from top to bottom on a full energy efficient American Standard replacement system, and they gave us a great price too. I highly recommend Air Pro. -
Review 59 (2019-08-12 - Rating: 5)
They moved my AC for a very good price and were extremely professional from start to finish. The manager/crew leader came to check on the progress and the crew was done in half a day. I felt comfortable knowing all hands were on deck and the office made things even better by staying in touch. Thanks for everything! -
Review 60 (2019-08-12 - Rating: 5)
We’ve been using Air Pros for several years now and always happy with their service. Chris Gonzales has been our technician since day one. He is the most honest trustworthy tech I’ve every had in over 25 years of a/c service. Call Air Pros and ask for Chris.You won’t regret it! -
Review 61 (2015-10-17 - Rating: 5)
WOW!!!!! I want to applaud for hiring such wonderful service techs!!!!!AirPro Air Conditioning & Heating IS A TOP OF THE LINE AND REPUTABLE COMPANY IN TEXAS!!!I knew, it was finally the time to replace the whole system, as well as my 17-year-old furnaces and two compressors, and get some higher efficiency units installed .From the first appointment with Barry and Ramon, through the total job with each technician who worked on this installation, the job was done with perfection. Extremely hard to find a company with this high amount of vigilance and this much integrity. Barry personally have designed a new ductwork line and additional, sophisticated returned air system. I would highly recommend this company to everyone and feel comfortable with the high end product and service you will receive. I look forward to a long relationship… Thank you to everyone!!!What I liked about AirPro Air Conditioning & Heating:– Fair price. Even though, I have decided to invest a top $$$ for my State of Art air condition system, I got much more that I have paid for.– listened to what I wanted and accommodated that– went over various options appropriate for the system I needed and wanted, and they let me pick what I wanted (no hard sells)– Barry and Ramon did a full Manual J calculations; did not just use a rule of thumb to size, or just put the same size back in with no further thought– answered all my questions (and I had a lot), and answered them cheerfully– communicated very well– came exactly when they said they would– the installation crew ( 7 people) were extremely hardworking, conscientious, professional,willing to answer all the questions I had, while the furnace and A/C were going to be installed.– everything was left very clean and tuned . -
Review 62 (2018-11-04 - Rating: 5)
Weve had a very long and painful experience trying to get our AC repaired and went through 3 different contractors over a month with no AC. Finally a friend recommended AirPro to us and they came out. Both technicians were very competent and helped us identify the real problem in the system and went the extra step to figure out if the system was designed right in the first place. I spent several long phone calls with John as he walked me through all of the technical challenges and troubleshooting. Then Carlos install crew came and made the changes/repairs required. They worked quickly and their work looks impeccable. Both they and Chris Gonzales took a lot of pride in their work and made sure wiring, ducting, and everything else was done to the highest standard.I was incredibly impressed with their professionalism, helpful attitude, and most importantly their technical knowledge. I will highly recommend AirPro in the future. -
Review 63 (2017-04-01 - Rating: 5)
When my house couldnt cool down I needed to find someone fast. They were able to schedule an appointment quickly and then Gerald showed up. He was amazing. He fixed the primary problem quickly and got us all squared away. I pointed out another concern and he was able to honestly discuss solutions without me feeling pressured; he just offered solutions and spoke about the pros and cons of each. I ended up going with a UV thing that will take care of the mildew problem in the ducts and they were able to get it installed at my next earliest convenience. The company seems pretty great and, if Gerald is any indication, theyve got good people on board as well. Thanks! -
Review 64 (2019-12-04 - Rating: 5)
Had a A/C problem today that took awhile to fix. (Big job). David performed like a pro, got it fixed, and checked my smoke alarm batteries. I’ve worked with AirPro for a number of years and they’ve always taken good care of my HVAC systems, provided excellent service, and been fair in their pricing. I highly recommend them as a “go to” provider for A/C services. -
Review 65 (2020-07-10 - Rating: 5)
WOW!! I called the after hours number last night just to leave a message for someone to give me a call today to talk about replacing my inoperative 23 year old system. About 10 minutes later I get a call from Patrick Wren, asking when I would like for him to come by. I was really surprised when at almost 7p.m. he said that he was on his way. We looked over the system that he recommended, made the purchase and had the install scheduled for this morning. The team that they sent out to install the system was very knowledgeable about the system and were very professional. I highly recommend Air Pro / R.M. Mullinix!! -
Review 66 (2013-12-18 - Rating: 5)
We have at least a 10 year history. Always professional and honest with us. Have always gotten same day service, even at 8pm at night, they showed to take care of us! Equipment has been reliable and no major problems to report. Office staff is friendly and knowledgeable. Bob....I wish other contractors I have hired had your business sense and attention to details. Thank you again for the years past and hopefully a long standing relationship for the future!Victor and Jeanne Wilson -
Review 67 (2023-06-15 - Rating: 5)
Excellent customer service and responsive to our call immediately. The technician was professional and friendly and took care of our repair in a timely manner! Highly recommend this company. -
Review 68 (2020-11-18 - Rating: 5)
Highly recommend this company for any HVAC needs. They came to repair my furnace, and did their best to fix it. When it was determined I needed a new one, they replaced it the next day at a fair price. They were direct and honest about the work that needed to be done. -
Review 69 (2020-09-21 - Rating: 5)
Today Wesley came out to repair our HVAC wire that had been chewed on by a rodent. He was both quick and thorough. Were really grateful that he was honest and fair with the pricing as well. Well definitely use this service again. -
Review 70 (2024-09-18 - Rating: 5)
After noticing that my allergies were getting worse inside the house, I scheduled an air duct cleaning. The team arrived on time, cleaned every vent meticulously, and even showed me the before and after photos of the ducts. The difference in air quality is noticeable, and I feel like the house is cleaner overall. -
Review 71 (2017-12-08 - Rating: 5)
What a delightful experience! I called AirPro this morning to fix a heater in one of my rental properties that wouldnt come on. Needless to say, it was cold and the family had no heat. AirPro was booked solid and told me they would put me on stand by and set an appointment for tomorrow. When I called back to confirm the next day appointment, Cindy said she was going to do everything she could to get a technician out today, knowing the family had no heat. And they did! Furthermore, the Technician, Gerald, was an absolute professional. He kept me informed by phone as to the problem, explained the situation, how he was going to diagnosis the problem and how he corrected it. As a first time customer, who wasnt onsite, I felt comfortable and confident that I had the right company do this work. I will recommend AirPro to anybody! -
Review 72 (2019-08-17 - Rating: 5)
Excellent service. There technician are the friendliest and very professional. They dont try to sell you anything you dont need. I recommend everyone have the service contract they keep your unit in top notch condition. They are prompt and on time. Thanks Air Pro..... -
Review 73 (2019-05-05 - Rating: 5)
After the recent big storm that knocked out a local transformer, I realized that my air conditioning was not working....I located my Air Pro card, and called Chris on Saturday evening. Even though he was not on duty, he talked me down from the ledge, as it were, and patiently and expertly walked me through some basic steps with the breaker box and thermostat—which worked. Cool air!What excellent service. Thank you! -
Review 74 (2022-07-15 - Rating: 5)
We had a complete HVAC system replaced. It was done professionally and quickly. We could not be more pleased with the service we got. They cleaned up after everything, and explained what all they did. We would highly recommend this company again. -
Review 75 (2017-12-02 - Rating: 5)
My Husband Gary and I have been customers of AirPro since 2013, when the existing A/C unit started to become on its last leg, and was needing to be serviced every couple of months.In late July 2015, the unit needed service, but, was really at the point to where the cost of repairing it was going to exceed replacing it with a brand new unit - in a short time - especially with the rest of a hot, Texas Summer to get through.Much to our chagrin, because of cost, we went ahead and bought our new American Standard unit and installed by AirPro. With the exception of two defective coils, the new unit has worked perfectly, and has been wonderful to have.Fast forward to September 2017...Although we were extremely lucky to have made it through Hurricane Harvey, without any problems or a drop of water in our home, two weeks later, our next door neighbors townhouse roof caught on fire, due to negligent workers making repairs on their roof, and the fire spread to our home. In fact, our home received the brunt of the damage - in Fire, Smoke, and Water.While doing the tear out of the sheetrock and getting rid of the items that were not salvageable, it was discovered that we had black mold in one of the areas our duct work was, but, Ramon also came out and did a free estimate on how badly damaged our system was in total. Luckily, the outside compressor just needed a good cleaning from the smoke & soot, but, unfortunately, our entire ducting system needed to be replaced. Ramon drew up.plans to rework the new ducting to achieve maximum airflow, while also making it more energy efficient.The following day, he had a great crew of Guys working at our home, and, although they ran into a couple of problems, they were done in two days, and the A/C works the best it ever has! Unfortunately, were still not back in our home yet, but, were looking forward to enjoying our A/C & Heat, once we are.AirPro is awesome, they do great, quality work, and for a decent price. They are also very prompt - they arrive within the time window given, if not before. The Crew is also very respectful of the fact they are in someone elses home, and do their very best to not make any type of mess at all. I would certainly recommend to anyone! -
Review 76 (2019-07-14 - Rating: 5)
Air Pro sent Zach Cooper to my home. He was very thorough in explaining to me what I would need. Thank you Zach for working with me and giving me the best option. The workers showed up on time. They worked until the job was done. My home is full of cool air! I would recommend this company to anyone who needs it. Bobby Monroe and Zach Cooper you guys are the best! -
Review 77 (2021-09-30 - Rating: 5)
After contacting a friend about a need for a new AC company, Ive been using Air Pro for my needs. Ive never had a more thorough inspection. I recommend their maintenance contract to keep your system running well -
Review 78 (2023-09-10 - Rating: 5)
John was great. Diagnosed my problem and fixed it quickly. Explained everything in detail. Very curteous. Great experience and resolved professionally. -
Review 79 (2017-06-21 - Rating: 5)
Gerald provided excellent service. He explained every step prior to beginning and shared the results in details to educate us to make the best decision for moving forward with our repairs. He investigated methodically and found the issue in a very short time, then proceeded to repairs quickly and was done in a very short time. Gerald was professional, experienced and gave good advice. We will continue with AirPro, thanks to Gerald! -
Review 80 (2018-01-16 - Rating: 5)
This is my second time using AirPro to service commercial air conditioners and heater for two separate clinics. They have a large service area that does not result in extra mileage fees. The office staff is friendly and understanding. Norma kept me informed during the whole process. The AirPro team worked hard to find a heat kit for a unit that is now considered obsolete. Their sense of urgency in locating the parts and having the order expedited was impressive. -
Review 81 (2021-04-16 - Rating: 5)
Very helpful and friendly. I have been using Airpro since 2006. This same Tech along with Bob Monroe is the reason I stay with the company. They both kept my last custom home new install in top shape. Even after moving from that location I have had Airpro service my current home. -
Review 82 (2018-03-28 - Rating: 5)
Shaun was very professional and knowledgeable. He went above and beyond to answer all my questions and make sure I was an informed home owner and consumer. The service membership is awesome and pays for itself. My house is cool and I have peace of mind knowing Air Pro has me covered. -
Review 83 (2023-08-15 - Rating: 5)
Mason was very knowledgeable in all aspects of the job, I trust his recommendations and he was very thorough when performing his checks. Will definitely use Air Pro in the future. -
Review 84 (2023-12-03 - Rating: 5)
Always a very thorough job, and I haven’t had any sudden problems for years, since I signed up for their maintenance plan. And this aspect is something new and different, believe me. -
Review 85 (2018-07-12 - Rating: 5)
I had another company attempt to install a mini split but they were unsuccessful in getting the unit to work after two weeks. I called AirPro in the morning and they had their tech Chris Gonzalez arrived shortly after lunch. Chris was very professional, got to work and figured out the problem, made the necessary repairs and got the unit working. I would highly recommend this company, especially if you need work on a mini split A/C unit. The office staff was awesome and called when the Chris was en-route. -
Review 86 (2019-07-11 - Rating: 5)
Update 7-9-19. They were able to fix the problem of water remaining in the pan. I must commend them for coming back and figuring out the problem.Update: 6-18-19 after 4 techs & installers coming out twice, they finally figured out why water was building up in the drip pan. Evidently the coils have grease on them when brand new that need to cleaned off with coil cleaner. So far today no water build up. Let’s keep our fingers crossed. They were trying to tell me my drain pipe was stopped up snd that I needed to contact s plumber. My old unit was draining fine when the coils would freeze up. Thank god I didn’t waster $300 on an unnecessary service call to a plumber.Update: 6-17-19 the drain pan is full of water & the system automately shut off. I think they need to install some sort of pump to get this water out because it’s not draining on its own. They always respond but I would like system to work. I will update more as events occur.Update: 6-15-19 they came out to fix the draining problem but all they did was place the unit on two blocks of wood. Pan is still filling with water. This IS NOT SATISFACTORY ! What do I do when the wood rots from sitting in water? Why can’t they get the system to drain properly? Not happy at all with this install.Update: 6-10-19. I have deleted my earlier review. Will update as soon as they get my brand new unit working properly. -
Review 87 (2024-03-23 - Rating: 5)
OUR EXPERIENCE WAS VERY GOOD. THE TECH LEFT THE FIRST WITH THE SYSTEM WORKING. SHORTLY THERE AFTER THE SYSTEM FAILED AGAIN. HE RETURNED A COUPLE OF HOURS LATER FOUND THE PROBLEM, FIXED IT AN THE SYSTEM HAS BEEN WORKING FINE. -
Review 88 (2018-11-07 - Rating: 5)
Miguel was extremely helpful, patient, and took his time to find and repair our issues. He explained all isssues and what he needed to do to correct the issues. He was very professional, courteous, and respectful! Would definitely recommend this company! -
Review 89 (2021-03-15 - Rating: 5)
Very good installation service. The installers were very professional and knowledgeable. They answered every question I had and addressed every concern I had. The work performed was top notch and went beyond my expectations. I will use them again for any work I need. -
Review 90 (2017-08-14 - Rating: 5)
Chris was wonderful! Cindy in the office was so helpful! Of course our AC unit stopped working at 5:30 on a Friday afternoon when the temp outside was over 100 degrees. Cindy scheduled Chris to come to our home Sat. morning. Chris took the time he needed to look at all the possibilities and figure out which component was not working. He kept us informed of his decision making process, ordered the broken part, provided a temporary fix to keep us cool through the weekend, and replaced the malfunctioning part on Monday, all at a very reasonable cost. We are so grateful for the excellent service Chris provided! -
Review 91 (2018-10-17 - Rating: 5)
Our A/C went out and within hours Chris, the technician was at the front door. He had our A/C up and running before the temperature had time to rise inside my house. He answered all of about 1,000 questions I had for him, and even gave us some tips and tricks we could do to maintain.Thanks again to Chris and Air Pro.A VERY Professional company. It was a pleasure to do business with them. -
Review 92 (2021-07-09 - Rating: 5)
I contacted Airpro after a botched generator installation. I was impressed by how quickly they responded. The electrical manager, Michael Gattis, was extremely professional, and knowledgable. Not only did he properly connected and set up my generator but he patiently answered every question and concern I had. I highly recommend Michael Gattis, and Airpro. Two big thumb up! -
Review 93 (2021-05-04 - Rating: 5)
I my service call was between 12-2 today and he arrived @ 12pm!! Thank you Wesley!! He spoke with me over speaker phone I was working but, explained the problem and fixed it before 2pm. I feel he was very genuine will use them going forward. Diona -
Review 94 (2020-08-24 - Rating: 5)
Having your AC go out on a Sunday, in Texas, in August is no good. It took less than 4 hours from the time I called until the technician was finished with the repair. I am so appreciative of the quick and professional service I always receive from AirPro. -
Review 95 (2020-08-11 - Rating: 5)
We have used AirPro for over two years. They installed a new unit and we continue to use them for annual maintenance checks. We have been beyond satisfied with the quality of work and highly qualified technicians. -
Review 96 (2018-11-20 - Rating: 5)
If I could leave more stars I would. I have never been so grateful and impressed with the service I got from John and Bob at Airpro. My wife and I are expecting any time now and this last week when the hard cold snap came our heater decided to die. Through a referral we set an appointment with Airpro and they came right out the next day (would have been same day but nobody was home to let them in early enough). John was very informative and talked me through everything he was doing. He also made a bunch of suggestions on how to improve airflow through the house. In no time he diagnosed the problem and had the right part in his truck to fix the issue. By the time my wife got home from her errands, we had heat again! I will absolutely be using them again if we have any HVAC issues. I cant thank them enough for the service they gave, and highly recommend them. -
Review 97 (2021-02-12 - Rating: 5)
The electrician was right on time and very knowledgeable and professional. He told me any possible electrical problems I may have and quoted me on each and every repair. Thanks Mike for the thorough inspection and all the quotes. Ill definitely call back for any electric repairs I need -
Review 98 (2019-03-08 - Rating: 5)
This company installed two minisplit systems for me and did a great job. I had some minor problems with one unit, they came back, troubleshot the issue, made some adjustments to the unit and it works great. I highly recommend this company for your air conditioning needs. -
Review 99 (2019-05-21 - Rating: 5)
I have been an AirPro customer for 23 years . I can highly recommend Eduardo. He came to fix my A/C yesterday evening. He was not scheduled to perform this service, but, because I my unit did not produce any cooling, he stayed until he was satisfied with the results. Thank you, Eduardo. -
Review 100 (2019-05-03 - Rating: 5)
Cody arrived in a timely fashion. Diagnosed the problem quickly, gave us the cost and completed the work quickly. He showed us the defective part and gave us a thorough explanation. We were very satisfied with the job he did. -
Review 101 (2021-07-01 - Rating: 5)
I’ve used Air Pro for 15 years. They do what they say they are going to do, from installing my new A/C to repairing my previous unit. They are ALWAYS on time, efficient, courteous and honest. Great people and great company. -
Review 102 (2023-07-10 - Rating: 5)
Highly professional evaluation of our AC system. No sales pitch at all, just pure facts in pictures and in writing! These speak for themselves. Highly recommend! -
Review 103 (2019-01-14 - Rating: 5)
Super thank you to Chris for doing the job right! This company has done EVERYTHING they said they would do and explained what they were doing until I understood. My unit is working better than ever after past company failures. I feel confident that I picked the best AC & Heating Comapny in Houston!! Thank you Air Pro. -
Review 104 (2017-11-21 - Rating: 5)
Ramon Field Service Rep provided us with a proposal for a complete HVAC System installation. A month later, we selected Air Pro to do the work. Before the work began we knew what was taking place from the beginning to end. Cindy the receptionist in the office was very pleasant and easy to work with and very helpful and assisted us from beginning to end. The Service technicians, Danny, Omar and Nelson did the installation and they were great! These guys at Air Pro are truly professionals and their work speaks for itself. No worries, if you need a new HVAC system installed professionally, you want be disappointed with Air Pro Air Conditioning/Heating. There installation process was a pleasant experience and we were all pleasantly pleased when finished. BTW, they were listed in 2017 Best Picks Reports Heights/Midtown 7th Annual Edition and rightfully so, they are the real deal and let me assure you will be happy that you selected Air Pro. November 14, 2017 -
Review 105 (2020-05-20 - Rating: 5)
I saw this company advertisement on tv and decided to check it’s customer reviews. The solid score of 4.5 or higher compelled me to call for a free estimate of a new HVAC system. When Allen came he was very professional about explaining how my system layout works. He gave me the pricing on American Standard systems which are beyond my budget. Finally he worked with his boss to give me an incredible deal on a Lennox system that almost matches a Carrier system price from another company.The next day when the installation technicians, Mason and Anthony came, they did everything that the reviews say. They were very professional and polite. They cleaned up everything before they left. My new Lennox works like a dream and my family enjoys it. -
Review 106 (2021-07-19 - Rating: 5)
Steve replaced the capacitor. The A/C started blowing cold air immediately. My experience was great overall beginning with scheduling the appointment and how quickly Steve showed up to fix it. I would recommend Air Pro 100%. -
Review 107 (2018-11-12 - Rating: 5)
AirPro has replaced both of our furnaces and has done all our repair and maintenance for more than 5 years. We have always been very pleased with their work and they have excellent technicians and customer service. -
Review 108 (2018-11-28 - Rating: 5)
Called for a duct problem from an earlier installation. The Technician was extremely knowledgeable and helpful. He had very good suggestions on fixes for the problem and we have followed one of them. Highly recommend the company for AC and duct work service. -
Review 109 (2018-04-24 - Rating: 5)
Eduardo has been servicing our business for 3 years and does a great job. He is very friendly and knowledgeable. He lets us know what we can do to keep our ACs running efficiently. -
Review 110 (2019-07-18 - Rating: 5)
With a thermostat reading 90° for a few days & two other companies charging us double in comparison to Air Pro, I highly reccomend this company. Special thanks to Zach for being informative, explaining in detail & making sure we got the best options available. -
Review 111 (2019-01-08 - Rating: 5)
Air Pro is great to work with. They are great with scheduling, call before arriving, wear shoe covers, and know what they are doing. They keep my A/C and heater working very well. Chris is a great technician. -
Review 112 (2022-11-17 - Rating: 5)
Your Technician, Brandon Felts, resolved my heating issues...His persistence of wondering why my heater was operating on a 20k basis was bothering him...Finally, Brandon discovered that theres a 2nd 20k strip on the back side of the kit....that had been compromised...The following morning he arrived with a new kit, and now, my heater is functioning properly...During this whole process, Brandon explained thoroughly what had occurred and the remedy..Brandon Felts is a great asset to Air Pro, a Technician that knows his craft, and because of him, I will be renewing my service contract when due....Many ~ Many Thanks Brandon -
Review 113 (2018-10-07 - Rating: 5)
Edwardo was very professional and knowledgeable. He answered all my questions and later a sales associate came by to quote a new unit. I have to say AirPro shocked me by having a very competitive price. I am set to have AirPro replace my air conditioning unit later this week. -
Review 114 (2019-04-19 - Rating: 5)
Outstanding! Chris is awesome! He walked us through the entire process of what he was doing. Very professional service. Chris has been out numerous times and his customer service is always above and beyond! -
Review 115 (2021-04-09 - Rating: 5)
We had Airpro install new a/c and heating units in our two story home about 8 yrs ago, John Hudson was here then and is still taking care of our home. They came removed the old and in with the new and not a scratch was left behind. That is why we trust Airpro, but mainly because John Hudson is not only very well read and informed in his field but is always teaching us ways to care for our home. We have called his boss, Bob, and have said how lucky he is to have such an employee. Thanks John for all your hard work! -
Review 116 (2023-03-02 - Rating: 5)
Airpro techs are very polite and knowledgeable, they make suggestions that would better help the system and save money. I would recommend them to anyone in need of service for their AC & Heating. Calling in for appointments are easy and friendly. -
Review 117 (2022-04-12 - Rating: 5)
I am extremely happy with the professional service I received from this company. They were able to help me come up an more affordable solution to getting my system up and running again. I highly recommend them -
Review 118 (2023-10-20 - Rating: 5)
And the service just keeps on getting better. Quick efficient and even help me track down the dogs when they accidentally got out. Air pro all the way! -
Review 119 (2018-10-16 - Rating: 5)
We were in need of a new A/C unit (our 19 year old unit blew up on us one night) so we called AirPro. John came out to the house quickly, measured and assessed what unit would be best for our house, and got it scheduled where we were only without central air for less than 2 days. I highly recommend AirPro to anyone with A/C & Heating needs because of their fair pricing, professional services & employees, and high quality products they offer. Jen J. :) -
Review 120 (2016-02-14 - Rating: 5)
Service tech did an outstanding job. Took the time the to explain what he was doing. He fixed what Sears could not do. I have been with out heat for 3 months. So much for warranties uh. -
Review 121 (2019-12-30 - Rating: 5)
Air Pro techs came and diagnosed the issues and fixed the problems promptly. They provide routine maintenance for our building. They use an online system so that the office and all the techs who support our site all have the most up to date information about our building. -
Review 122 (2024-04-02 - Rating: 4)
Thanks Alan Morrow and technical team for nice job, really professional , clean and quick. -
Review 123 (2021-03-01 - Rating: 5)
The tech was professional, knowledgeable, and articulate in his diagnosis and explanation of the issue. I needed a quick diagnosis after loosing cooling to my system, and AirPro made it next day first stop. -
Review 124 (2024-01-19 - Rating: 5)
Excellent service - swiftly arranged a service appointment for my heater during a freeze, with a thorough inspection by the technician. -
Review 125 (2019-02-28 - Rating: 5)
My heater went out and Cody came by this morning and did an outstanding job getting my heater back working. He was very professional and let me know how everything was going every step of the way. I would recommend Cody anytime. Thank you Cody! -
Review 126 (2017-05-04 - Rating: 5)
We wanted to give AirPro Air Conditioning / Heating a 5 star review because they deserve it!We started with Ramon, who came to the house to assess what was needed and he recommended some accessories, such as a solar attic roof vent, attic access door cover and surge protection. He explained each part of the estimate and was very thorough and helpful.We opted for the 16 SEER 4-ton unit for the energy efficiency.Yesterday, Carlos P. and Misael installed the equipment and were also a big help in explaining the new equipment and components while the job was underway. Their work was excellent and done on the same day.I highly recommend Ramon, Carlos P. and Misael at AirPro.Jeff Mell -
Review 127 (2018-11-06 - Rating: 5)
Our master bedroom was always the hottest room in the summer and coldest in the winter. Many thanks to Travis (Brittain) who looked at the air duct and solved the problem! We are no longer baffled!Airpro consistently has knowledgeable service technicians. Their service is outstanding.Thanks All! -
Review 128 (2018-07-17 - Rating: 5)
Travis was great today! He came out to the house quickly, found the root of our problem, and even told the contractors working inside the house what they could do to help protect the AC. His communication to everyone involved was so helpful. -
Review 129 (2021-10-25 - Rating: 5)
We live in College Station, Texas, they went to Houston to get unit and installed it that day. They finished around 8 PM, and two had to drive back to Houston. Mr. Wren was the first to come out and sold us on this company. This was our first time using them. Very pleased!!! -
Review 130 (2015-12-20 - Rating: 5)
Technician came out for our annual check up for this year. The tech Jimmy, did an outstanding job. He explained & showed us everthing that was wrong and gave solutions. We are definitely calling Airpro for all our service needs. -
Review 131 (2023-10-18 - Rating: 5)
Hes was very efficient and knowledgeable and ready to answer all my concerns with a smile on his face at the end of his shift and day also. -
Review 132 (2022-06-21 - Rating: 4)
They came promptly before the scheduled time. They and fixed the problem very quickly. Prices reasonable, as expected. I will use AirPro again definitely. -
Review 133 (2016-01-26 - Rating: 5)
I have used Air Pro for year Chris came out yesterday and was exceptional. As always Air Pro is prompt, courteous, professional and extremely experienced. Prior to Air Pro, I had used other HVAC companies and found them to be inadequate, unable to service my unit appropriately their only concern was to sell me a unit and disappear.Air Pro while giving me options, making recommendations, you never feel pressured or compelled to purchase anything. Their service is just like you have friend in the HVAC business.I would highly recommend Chris and Air Pro for there -
Review 134 (2013-07-04 - Rating: 5)
I called AirPro at 7 am and my air conditioning was fixed by 10 am. This is great service considering its July in Texas and prime air conditioning breaking weather. The technician was friendly and professional. I would recommend AirPro to anyone and will use them again in the future. -
Review 135 (2014-07-11 - Rating: 5)
Was told by my usual A/C repair company that I needed a new system so I called Air Pro as one of the companies to give me a second opinion - boy am I glad I did! The Air Pro technician (Burnett) asked what the basis of the dire diagnosis was and then began his own investigation. He said things just werent adding up to him and he was right. Turned out all I needed was a new blower motor capacitor (the thing was completely dead). Needless to say I was ecstatic to pay the $265 repair bill rather than a $7,000 new system bill. Air Pro just got themselves a new customer. P.S. The technician also took time to tell me about all the standard processes the owner has put in place to ensure that the service level is the same between all of their technicians - and talked about the extensive training they go to each year to ensure they know how best to install and maintain the American Standard products they sell. -
Review 136 (2023-08-24 - Rating: 5)
Bobby was a great! He identified the problem right away and explained what he was doing and why. I would definitely use AirPro again. -
Review 137 (2015-03-27 - Rating: 5)
AirPro installed an American Standard evaporator coil for a longtime customer and personal friend as we were not able to provide the service. Their prices are inline with the competition but the quality of equipment and work is ABSOLUTELY TOP NOTCH! If you are looking for service or equipment replacement and care about quality and longevity of your investment give AirPro and their professional team a chance to earn your business. -
Review 138 (2018-10-22 - Rating: 5)
Ive used AirPro since I bought my house and they have taken great care of me. The office staff is great, the Techs are professional and know their stuff (especially Chris G.). They are my Go To HVAC company. -
Review 139 (2019-03-25 - Rating: 5)
Mario was very informative and took the time to ask questions based on what he observed when performing the quality check. Id recommend Air Pro to anyone looking for honest, quality service because of the level of service Mario provided! -
Review 140 (2013-10-04 - Rating: 5)
The unit at my Dads house was not working. He recently came home from the hospital. I called Bob over at Airpro and he had one of his techs over that afternoon. They got it back working in one visit. Great service and a fair price! Thanks Guys! -
Review 141 (2021-05-02 - Rating: 5)
Flushed a/c lines...called on a Sunday and service was complete within a couple of hours. Very happy to have a working a/c - the diagnosis was honest and the cost was fair. Will definitely call them again if needed. -
Review 142 (2023-08-11 - Rating: 5)
They came out and installed everything in one day and took out all my old stuff in one day. The team was very knowledgeable and answered all the questions that we asked. -
Review 143 (2019-07-19 - Rating: 5)
Friendly/helpful person answering phone. Fast and courteous person who came to our house . Though he was unable to do repair as the problem was not the air conditioner, he took it upon himself to cut off the leaking water heater for us.Thanks! -
Review 144 (2023-10-03 - Rating: 5)
Installed mini-split AC unit in master bedroom. Worked outside in the rain all day but did an outstanding job and never complained about the conditions. -
Review 145 (2017-10-15 - Rating: 5)
Ive been impressed from start to finish with both the approach and the results. AirPro seems to operate as a team, and every individual has been responsive to questions and requests. The level of knowledge and expertise is very much appreciated. -
Review 146 (2023-08-27 - Rating: 5)
Mason was very knowledgeable and super nice guy. Helped us a lot with decision making on new unit possibilities. -
Review 147 (2023-07-10 - Rating: 5)
The two gentlemen that were here were sensitive to the needs of my dogs that I didn’t want to leave out in the heat so they got an area ready for them first so that they could come back in the AC quick and I really really appreciate that!!! -
Review 148 (2017-10-16 - Rating: 5)
David provided excellent service on Monday, October 16, 2017. The furnace safety inspection was for 1 unit. All electrical components were within manufactures specifications. The safety switches were functioning, no carbon monoxide detected and furnace is heating safely. -
Review 149 (2018-10-10 - Rating: 5)
Miguel Medina was the technician sent to my moms home to perform the heater check. He also found that the capacitor needed to be changed and he did that too. He was very polite and very helpful. -
Review 150 (2021-11-19 - Rating: 5)
Travis troubleshot my airflow balance and identified the issue. He explained each step to me, what he was looking for and why. Very professional, very thorough and very kind. -
Review 151 (2020-08-17 - Rating: 5)
Arrived the same day as I called and the service person was very quick and professional. Would definitely recommend them for HVAC work. Will use the company in the future for routine maintenance work. -
Review 152 (2021-12-30 - Rating: 4)
Knowledgeable good contractor. I ordered American standard but a Goodman unit was delivered. I told the to go ahead and install the Goodman and they gave me a discount. -
Review 153 (2023-08-29 - Rating: 5)
Arrived on time and diagnosed the problem within 5 mins. Replaced the part and was done in 30 mins. Superior service! -
Review 154 (2019-08-09 - Rating: 5)
Reliable, efficient, fair and courteous! I am a tough person to please, but honestly I not one bad thing to say about the airpro company or its employees. From beginning to end they have always stood above the rest. -
Review 155 (2023-03-09 - Rating: 5)
As usual, maintenance twice a year to help secure equipment is functional. Very informative on upkeep we can do on our end. -
Review 156 (2019-05-07 - Rating: 5)
I recently had a Goodman A/C system installed by another company. Air Pro was recommended by Goodman under warranty to diagnose a coolant leak causing the condendser line to freeze. Mario came out and found the problem almost immediately. Not only that but he also discovered that the problem was most likely due to a less than proffesional install. He took the time to point out all of the flaws, which were many, as well as give me a quote to properly re-install. Unfortunately at the moment that exceeds my budget and in reality should be rectified by the original installer. Im in the process of weeding through all of that now. Shouldve called Air Pro FIRST! Lesson learned. In the future I will. -
Review 157 (2023-01-25 - Rating: 5)
I thought I had issues with my thermostat. After diagnostics were run it turns out it was a breaker. Prompt, professional, and very knowledgeable! Thank you. -
Review 158 (2021-03-30 - Rating: 5)
Just want to commend Mason and Anthony on a job well done. Both are excellent employees. Did the work in a timely manner and were both very helpful/insightful. Thank you. -
Review 159 (2021-04-28 - Rating: 5)
I use Airpro AC and Heating for our commercial account—first time using them for residential and to no surprise they are so professional, thorough and always gives the highest level of service. Thank you Airpro for a -
Review 160 (2024-04-04 - Rating: 5)
Ive been doing business with these guys for years now. Theyre always courteous and professional. The technicians are always cheerful and knowledgable. Definitely my go to HVAC service company. -
Review 161 (2019-06-26 - Rating: 5)
This is the 2nd time weve used Air Pro for a/c issues. Both times thetechs were courteous, knowledgeable and clean. I will call Air Pro again. If all goes well, I will not hesitate to recommend them. -
Review 162 (2024-01-20 - Rating: 5)
Bobby came on time, identified the issue quickly, and fixed it. He was very professional and respectful. Thank you AirPro. -
Review 163 (2023-07-25 - Rating: 5)
I was impressed from the first call to the quick scheduling. Mason was amazing and very personal and professional. I’m very happy with the service -
Review 164 (2023-05-21 - Rating: 5)
They where great. Came out on a Sunday and got my AC running again. Im always very happy with their work. -
Review 165 (2021-06-25 - Rating: 5)
They did general diagnostics I have a lot of problems but I will be hiring them to come back and do the work I thought they were fantastic professional knowledgeable And just all around good people and a good company thank you John and thank you David!! -
Review 166 (2018-10-12 - Rating: 5)
Just completed a service call with Eduardo and I couldnt be happier. He was friendly, helpful, prompt, and looking out for my best interests. Will definitely call again.