Shockwave Generators & Electric, LLC

Located in Houma, Louisiana

Address: 1241 Valhi Blvd, Houma, LA 70360, United States

Phone: +1 985-570-2346

Rating: 4.9

Services

Online estimates
On-site services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Scott Cothron came out to my home did a great job laying out how the generac generator install would be done. Also explained everything that went along with the service and took good notes and pictures. The day of installation Anthony Dunn and Kody were very professional and proficient during the installation. They explained all the ends and outs of the installation and generator basics. All together it was a great and easy experience with shockwaves employees. Thank you

Review 2 (2024-12-30 - Rating: 5)
Great service and communication! I knew when Cody was arriving, and when he completed his inspection I received clear communication of what the issue was. Very knowledgeable and polite!

Review 3 (2024-12-05 - Rating: 5)
The technician was on time and thorough with the job at hand. He showed a true caring for the task at hand and represented Shockwave in a very Professional Manner. He also explained what and why he was performing this mechanical maintenance. I am the customer and I was very impressed!

Review 4 (2024-12-17 - Rating: 5)
Two of your service technicians came to our residence to provide maintenance service on our generator. Chase Adams & Drake Loupe. Both young men were very courteous & professional. Upon arriving, they introduced themselves & explained purpose for their visit. After completion, explained everything they had done & asked if we had any questions or concerns about our generator.Very pleased with these two young men.

Review 5 (2024-12-07 - Rating: 5)
Nicholas with Shockwave did an excellent job of servicing our home generator. He made sure we understood what he did and asked if we had any questions. Very professional interaction with a very knowledgeable technician.

Review 6 (2024-09-30 - Rating: 5)
Cody did exceptionally. He was very knowledgeable and efficient. Arrived in a timely manner and solved my generator issues quickly. It was a pleasure meeting him. Shockwave personnel kept us alerted to his arrival with emails, text, and phone calls.

Review 7 (2024-11-22 - Rating: 5)
Thank you for sending Christian. He is such a sweet young man. Very polite and very efficient. We appreciate him so much. Would recommend him for all your customers.

Review 8 (2024-12-23 - Rating: 5)
Khai was wonderful and very informative with our generator repair. I appreciate the way he took the time to explain our issues and kept me informed along the way as the repairs were made.

Review 9 (2024-12-14 - Rating: 5)
Maintenance checkup was as smooth a process, for a generator owner, as possible. I received an email reminder of maintenance check needed (twice a year), I responded with a phone call and setup a date that worked for me, Maintenance Technician called me then identified himself within the date/time agreed on to inform me he was available to come over to perform maintenance check, I agreed and was ready for the visit, Technician arrived again identified himself, completed maintenance check, spoke to me about checks, had me sign documents verifying he had completed the checks, then off he went……as Smooth a maintenance visit as you could ask for.

Review 10 (2024-09-11 - Rating: 5)
Dylan contacted me prior to arriving at my residence. He was very professional while listening to the issue I had. He explained what the root cause could be and fixed the issue within a matter of minutes. Highly recommend Dylan, for a professional and pleasant trouble call visit!!Thanks Dylan, Much Appreciated!!

Review 11 (2024-09-24 - Rating: 5)
Drake & his partner were very helpful & knowledgeable. They answered all my questions, and gave me some very helpful advice regarding my unit! Thank you for your continued service. I have been a Shockwave customer since 2016!

Review 12 (2024-12-15 - Rating: 4)
The 2 mechanics did an excellent job checking out my generator. The operating light (red, green, yellow) wasn’t working. Tech put new light & worked. Tech told price for light was $50. Told him to put broken light back on. Ordered new light on line. $12. Makes me wonder about other replacement items.

Review 13 (2024-08-15 - Rating: 5)
Dylan did a fantastic job. He arrived promptly and worked diligently to correct our issues. Dylan exhibited a high level of professionalism and work ethic. I would highly recommend him for our friends and family, and will be calling him for future work. Thank you Dylan, for a job excellently done!

Review 14 (2024-11-07 - Rating: 5)
Drake and his partner were both very cordial and thorough. Their work ethics are commendable. It was a pleasure dealing with them.

Review 15 (2025-01-03 - Rating: 5)
Brady with shockwave is absolutely the best. He came right in and diagnosed the problem, fixed it and was a joy to work with. I would definitely recommend shockwave for all your electric and generator needs.

Review 16 (2024-07-12 - Rating: 5)
Anthony was excellent in his services at our house. He answered all our questions and was very patient with our inquiries in understanding all the info. He was professional and knowledgeable about the product. He is an asset to your company. I wish all service people had his work ethics!Sincerely SS

Review 17 (2024-10-28 - Rating: 5)
Mr Loupe was very helpful in explaining what service he was doing today. I know his grandfather as we went to school together and they are good people. Thanks again for sending Drake Loupe to check out my generator.

Review 18 (2024-07-08 - Rating: 5)
Brady Drury was very professional and did a great job. Thanks for the wonderful experience!

Review 19 (2024-10-30 - Rating: 5)
Nick and Cody Verdin were very thorough, they checked everything out. They done a great job, very satisfied. They also explained everything to me. Great job guys!!

Review 20 (2024-08-12 - Rating: 5)
Very Nice, Friendly and Helpful Guy. And they worked very hard and Fast to speed things up , to get the Electricity back on and running. I was Very ,Very Happy 😊 and Impressed with the whose Staff. Very Pleased. Thanks for you service. I recommend them to my family and friends. Thanks once again. 😊

Review 21 (2024-11-14 - Rating: 5)
Brady Drury with Shockwave was amazing! We had an emergency electrical situation at the worst possible time, and Brady came through for us. His positive, can-do attitude and determination made all the difference in the world.

Review 22 (2024-09-16 - Rating: 5)
The Shockwave Electric serviceman did an excellent job servicing my unit. He was successfully able to diagnost the problem and apply the correct solution. He was thoughtful in his approach and tested the various components that may cause or may have he problem. He is one of the best I have worked with. Blessings!

Review 23 (2024-09-15 - Rating: 5)
Top to bottom my experiences have been first class. I have had issues like most with my equipment but Shockwave were true professionals throughout. They are not the cause of my generator failing but did everything in their capacity to correct it. From their answering service, management, field technician, etc. my experience was first class!

Review 24 (2024-12-26 - Rating: 5)
Khai and Christian provided excellent service that was professional and courteous. Their service was prompt and very informative.

Review 25 (2024-08-09 - Rating: 5)
Khai came out to my house and was absolutely awesome! He helped me purchase an extended warranty for my generator and fixed the problem I was having very quickly. He was such a nice guy as well and held great conversations with me. I will definitely continue to do my business with shockwave! Thank you so much Khai and awesome job!

Review 26 (2024-10-30 - Rating: 5)
Treaven Dupre was great! He explained everything he was checking and also took the time and showed me how to change the oil and explained about the type of oil needed. I think he may have been the best tech to come out since we had the generator since 2019.

Review 27 (2024-11-28 - Rating: 5)
Very professional and amazing job and well organized and knowledgeable and attention to every detail to make sure it was right,very impressed with installer’s expertise,Anthony Dunn is and asset to the company and Tyler and Koda did good job and hard workers

Review 28 (2024-08-31 - Rating: 5)
Was very pleased with Khai. He listen to the issues I’ve had with my generator in the past. And checked the parts that another vendor installed. And to find out it wasn’t installed properly. So I’m very pleased with his work.

Review 29 (2024-12-12 - Rating: 5)
On time, listened to what I had to say and explained everything so I could understand. More than well-pleased with service. Will pay for membership in early February.

Review 30 (2024-09-20 - Rating: 5)
My technician was again Christian Mahan. He was polite, pleasant and knowledgeable! He was here for over an hour under an umbrella in the intense summer heat! Never complained or rushed while performing his job! Answered questions that I had on the level that I understood! Such an asset to your company!! Thank you!!

Review 31 (2024-10-16 - Rating: 5)
I would like to thank Treaven for his excellent service on my generator. He was able to find the cause of my problem and fix it. He also told me of some things that I was unaware of, that I will be sure to perform from here on. Again, thank you very much!

Review 32 (2024-12-27 - Rating: 5)
Mr. T. Dupe was very professional and knowledgeable about the generator. I would highly recommend him to other customers.

Review 33 (2024-11-08 - Rating: 5)
Once again, Awesome service and very knowledgeable staff. The young men are always polite, friendly and answers every question we have.Also the girls in the office are great to deal with too. ❤️

Review 34 (2024-11-13 - Rating: 5)
Christian was very professional and knowledgeable. He was pleasant and answered my many questions. I look forward to his assistance in the future.

Review 35 (2024-12-09 - Rating: 5)
Kayne was on time and explained all of the work/review done. Professional and courteous. Shockwave employs knowledgeable and friendly technicians. We are always happy with the service and have never had any problem with our generator. Best decision to buy from Shockwave.

Review 36 (2025-01-07 - Rating: 5)
Shockwave always does a great job. Service team is always very Pleasant and easy to talk to.

Review 37 (2024-09-12 - Rating: 5)
Cameron was very helpful and explained the problem throughly. An efficient repair was done in time for us to cool off before we passed out (smiles).

Review 38 (2024-08-23 - Rating: 5)
Cameron did a great job diagnosing the problem with my generator! He was polite and very informative! He also worked with Generac on my warranty and the work needed to be done!

Review 39 (2024-06-28 - Rating: 5)
Had a great experience dealing with Scott. He was very knowledgeable of what my specific needs are to getting the right product thats most effective and beneficial for me. He had a great attitude and was very informative when answering my questions. Also, I appreciate how flexible he was to come by at a later hour during the day.

Review 40 (2024-11-01 - Rating: 5)
I called Shockwave yesterday afternoon regarding my generator not running for the weekly run test. Cody was here the next morning to fix the issue within minutes. Great and fast and service.

Review 41 (2024-12-03 - Rating: 5)
Very professional and top notch workmanship.. will definitely recommend to all my family and friends... thanks for everything and was really a pleasure to meet all the guys ...

Review 42 (2024-12-16 - Rating: 5)
Having issue with my Generac. Been with them for over six years. Got a call back from Shockwave told them it was showing a code of 1505. Spoke to Cameron on phone said he would come out have look. Granted this is one days before hurricane going to make land here. He showed up in afternoon check the unit found the starter going out. Took the old stater off and said he would be back in morning to install the new one. Showed up at 7 the next morning had the starter installed and running in 30 mins. Guys & Gals at Shockwave did a tremendous service and I am truly appreciative.

Review 43 (2024-10-11 - Rating: 5)
Khai is the best technician ever! He answered all my questions. Extremely knowledgeable and polite. Corrected my issues with the generator! Highly satisfied customer.

Review 44 (2024-08-23 - Rating: 5)
Khai n Cody did a great job at finding out what happened to our generator, leaky valve, changed it out and cleaned up the mess. Told Tommy what would happen on the first few runs of the generator. They are always friendly n professional. C

Review 45 (2024-12-06 - Rating: 5)
Courteous and knowledgeable. Very helpful and took the time to explain to me what the visit was for and what they were doing. A keeper.

Review 46 (2024-09-16 - Rating: 5)
Dylan Blanchard was wonderful as all 3 gentlemen were. We were very impressed with how smooth the job went. They really had everything under control!

Review 47 (2024-12-13 - Rating: 5)
We was very pleased with Kayne Dominique, With shockwave Electric. On doing the scheduled maintenance that he done on our Generac generator and would recommend him to anyone of our friends and family. Without a doubt!!! Thanks you guys and Have a blessed Holiday’s. / Happy New Years also.

Review 48 (2024-08-19 - Rating: 5)
Had Mr. Cody Verdin at Shockwave serviced my generator recently. Could not have been a more polite, knowledgeable, and communicative service technician throughout the process. I highly recommend requesting Mr. Cody for your next service visit.

Review 49 (2024-09-13 - Rating: 5)
I’ve been a client with Shockwave for my Generac Generator for over 10 years. They have taken care of maintenance several times a year with my maintenance agreement. For Hurricane Francine my generator stopped20 minutes into storm. After the hurricane passed it came back on but off and on. Finally, it came on and stayed on but I was very concerned it would possibly go out again. I left a message with the answer service who was very nice and thorough in taking my message. This morning, the first day Shockwave was opened after the storm Shockwave showed up. They did a fabulous job checking my generator and put me down on their schedule to keep checking on generator through out this power outage. We have been a loyal customer for 10 years. Their service technician, Jamie, and his helper made me feel very comfortable assuring me they would continue to check with me every few days until power back on. They assured me no one in this house will have to worry about a power loss and days go by with a broken generator. Shockwave, Jamie explained to me the pressure in the city for natural gas had dropped causing the generator to power down and stop working 20 min into storm. It was low pressure from the city. It had nothing to do with my generator. It was in tip top shape. I am very satisfied with the service I get thru out the year with my maintenance agreement, having them come out and check my generac and do any normalMaintenance needed yearly.It is well worth the money spent on my contract to have peace of mind. Their respect and professionalism, care they showed me today was outstanding.I give them an A plus for their service. They took me and did not put new customers wanting a new generator install ahead of a 10 year loyal customer who pays for their maintenance agreement and has stayed with them instead of switching to others who service Generac.Sincerely,J. Cancienne

Review 50 (2024-07-12 - Rating: 5)
We had Kayne Dominique as our service tech. He did a great job and was very friendly. Thank you guys for another great service.

Review 51 (2024-09-30 - Rating: 5)
Cameron did a great job on my generator. He looks to be very knowledgeable about his work. He seems to enjoy what he does and that is a rare thing. He has very good people skills when interacting with customers. If I were to need assistance again with my generator I would be very comfortable with Cameron doing the job.

Review 52 (2024-08-03 - Rating: 5)
Reilly was very knowledgeable and polite. He kept us updated on the service as he progressed on the work. I like the service that Shockwave has and not sorry for choosing them to install my Generac in 2020.

Review 53 (2024-11-22 - Rating: 5)
Nicholas was very professional, thorough, and polite. We are very pleased with the prompt service that Shockwave provides.

Review 54 (2024-11-28 - Rating: 5)
Great experience he was very thorough and explain to me what he was doing!!! Very appreciated to have him and he did an excellent job!!! Many thanks

Review 55 (2024-07-19 - Rating: 5)
Cody showed up earlier then expected which was great as I have a busy schedule today. He had an idea what was wrong. After explaining what he thought, while working I left him alone for a few minutes. When I came back he was already done, explained the problem(which is what he thought it was) and went on his way. Very polite and looked professional. Thank you.

Review 56 (2024-07-11 - Rating: 5)
Cody was very professional. He was courteous and informative. Thanks Cody for your service today I feel much more confident and storm ready!!

Review 57 (2024-10-23 - Rating: 5)
Very satisfied with your work and service. I enjoyed meeting you. Thanks for a job well done.

Review 58 (2024-09-15 - Rating: 5)
Chad was a natural, working as if he did this all his life, very knowledgeable and answered all questions. 1000%. Keep this guy around customers like me. Need him.

Review 59 (2024-11-29 - Rating: 5)
Nicholas was great. He showed me how to straight out the issue. He made sure the unit was running properly before he left.

Review 60 (2024-12-24 - Rating: 5)
Totally satisfied we work done and Kayne was very professional.

Review 61 (2024-11-22 - Rating: 5)
Drake did an amazing job servicing our generator and was very thorough. I highly recommend shockwave to anyone. They go above and beyond to insure that everything works great and that we are happy.

Review 62 (2024-10-14 - Rating: 5)
It was an excellent experience. Cody was very informative and knowledgeable, able to explain every aspect of the generator in detail. Highly recommend

Review 63 (2024-12-20 - Rating: 5)
Chase Adams with Shockwave performed my end of year maintenance on my Generac and did a good job as always. Recommend Shockwave for all maintenance and installs of Generators.

Review 64 (2024-12-05 - Rating: 5)
Brayden was professional and knowledgeable. He searched all possible solutions to fix the issue and was successful in doing so. I will be contacting Shockwave to schedule Brayden for any other electrical issue in the future.

Review 65 (2024-09-23 - Rating: 5)
Khai was an excellent technician. Not only did he service my Generac but he also shared valuable information that I can use when support is not available. He also made me aware of a technology that I can use with my A/C that can reduce the load on my Generac. Thanks Khai. Great job!

Review 66 (2024-10-30 - Rating: 5)
Robert Massaro came out to my home for our Generac Standby Generator maintenance . He is courteous and did a thorough and professional inspection of the unit. Thanks Robert

Review 67 (2024-08-09 - Rating: 5)
Kayne was very professional. Explained everything he was here to do for maintenance on my generator. Let me know when he had completed the job and what he had done. Thank you again, they deserve credit for working in all this heat and humidity.

Review 68 (2024-07-10 - Rating: 5)
Very very satisfied with whole home generator maintenance service done. Technician (Khai Duplantis) was thorough and explained a lot of things. So glad I changed to Shockwave Generators (this was my first time using them) and will definitely recommend them.

Review 69 (2024-09-17 - Rating: 5)
Cameron was great. He showed up on time for my scheduled maintenance and was patient and thorough in explaining things for when I have to complete my own maintenance

Review 70 (2024-12-31 - Rating: 5)
I was very satisfied with the service the technicians were polite, knowledgeable, and friendly.

Review 71 (2024-12-13 - Rating: 5)
My wife and I were very satisfied with Kayne Dominique doing the maintenance on our generator. He was very knowledgeable and explained the process as he performed this maintenance. Thanks Kayne.

Review 72 (2024-07-05 - Rating: 5)
18KW GeneracBrian is a very talented, hard working installer. He did a neat job running the wire cable in and out of the attic.Very satisfied.Brian & Cody arrived on time & began working in a light rain.Cody worked hard digging under the sidewalk rather than cutting through it. Brian spent part of his work day in the hot attic running the cable. They worked from 8:30 AM to 5:30 PM.Dont know if it is really necessary to caulk the conduit where it goes in & out of the attic, but Brian did that at my request.Excellent workers.

Review 73 (2024-08-16 - Rating: 5)
My certified Generac technician (Christian Mahan) from Shockwave in Houma was ahead of schedule (not a complaint). Very nice young man willing to chat with me about the low pressure oil alarm. He changed the LPOS and ran the unit to make sure it was working properly. Very satisfied customer. Just wish my 2 year old 22KW unit was more reliable. Had two starters and now the LPOS go out in just 43 hours of run time.

Review 74 (2024-12-20 - Rating: 5)
Thank u Shockwave for sending your team to my house between 2 and 4. They were very friendly and professional. I am so glad I bought my generator from Shockwave. Thanks again.

Review 75 (2024-09-10 - Rating: 5)
Everyone at shockwave has been very friendly and very helpful and I couldn’t ask for better people to deal with , Cody has been out to service my unit a few times and he’s very nice guy and takes time to answer any questions I have .

Review 76 (2024-12-17 - Rating: 5)
Christian Mahan called before, letting me know how long he would take to arrive. He also explained what was happening and assured us it would be taken care of ! Very polite and personable. Thanks for coming out Christian

Review 77 (2024-12-26 - Rating: 5)
The guys were very professional and explain to everything in detail . Very courteous and knowledgeable about generators. Its a pleasure to meet them today.

Review 78 (2024-08-06 - Rating: 5)
Cody Verdin is very knowledgeable and explained everything he was going to be doing to do to our generac before he worked on it. After he was very polite explaining the work he did again and let us know he was done. 10/10

Review 79 (2024-07-22 - Rating: 5)
Treaven Dupre, an employee of Shockwave, installed some equipment for me. He was very courteous and knowledgeable of what he was doing. He kept me informed as to power being shut off for the installation. He also answered any questions I had.He returned to show me the correct procedure in operating the generator.

Review 80 (2024-10-11 - Rating: 5)
Amazing crew!!!! Anthony and Brian work hard. Everyone was working together and getting it done!The young kid digging the trenches….. Needs new boots.

Review 81 (2024-09-18 - Rating: 5)
Brady Drury from Shockwave Generators & Electric, it was a pleasure meeting you. I was very happy with the service you provided . Your personality and helpfulness made the situation way less stress full and your work is amazing

Review 82 (2024-10-16 - Rating: 5)
My Name is Mark P Richards, I am a disabled retired USNavy Veteran, Retired LT TPSO Water SAR Agent, Volunteer Firefighter/EMT if over 40Years.We purchased a Generac Generator for our home because we have an elevator on a elevated home. We cannot get in our home without the power to operate the elevator. My wife is a retired TPSB teacher of over 37 years, she has fallen a requires an elevator to also get in the house. We live by ourselves with no assistance from our families. When our generator needed service we contacted Jamie Hebert from Shockwave Electrical and generator to work on it. We spoke to a young lady that was so nice and helpful, she dispatched Mr Cody Verdin to our house but we had to reschedule because of problems with our disability....When Cody did come out he gave us a call prior to his arrival and told us what time he would arrive. When Mr Verdin arrived I showed him our generator, he told me there was a problem with the generator, I told him we could not afford to pay for repairs, he made us at ease when he told me it was under warranty. We were taken advantage of by other contactors and the bank scam/hack for over $47,000.00 dollars. We have not even been able to finish our home since hurricane Ida three years ago. I try to do what I can but its hard when your heart,Lungs,spinal,stenosis, hearing, equilibrium disorders keep you down/humble. Back to Mr Cody, he advised after a phone call he would be back in a couple weeks to repair our generator. God Bless Mr.Cody, Shockwave Electrical and generator for the time and effort to help us. If we can budget the money we will get the maintenance plan for our generator, right now we are still Financially in hardships....But the customer services and professionalism displayed by your company and employee have us trying to budget the maintenance plan.

Review 83 (2024-09-17 - Rating: 5)
They did a wonderful job. They found a hairline crack on the bell housing which caused the leak. Glad we have the warranty .

Review 84 (2024-09-26 - Rating: 4)
I wasn’t home, so never personally met the technician. I appreciate all the work done to make sure my generator is up to properly performing next time it has to be used.

Review 85 (2024-11-28 - Rating: 5)
Cameron was very courteous and answered all my questions. Having him check my generator gives me piece of mind.

Review 86 (2024-08-20 - Rating: 5)
Was a very nice fella very knowledgeable and courteous enjoy speaking with him and he done an awesome job thank you all for what yall do and Ill recommend you all to anyone else

Review 87 (2024-09-05 - Rating: 5)
Wanted to praise the guys for the completion of my Generac installation yesterday. They continued working through rain storms, they got wet, their tools were getting wet, and never quit !!! The power was restored in a timely manner and the entire installation was very professional even though fighting the weather👏

Review 88 (2024-07-18 - Rating: 5)
Shockwave Generators & Electric LLC was very professional. The email and text appointment reminders are a plus. I really loved receiving a picture of my technician before he arrived. You can never be too safe. Cody Verdin was professional and very efficient. My generator is now good to go!

Review 89 (2024-09-26 - Rating: 5)
Treaven found the issue with our Generac immediately. Quick, easy fix. We were very pleased with his service.

Review 90 (2024-07-11 - Rating: 5)
Brady arrived within 30 minutes of my call to Shockwave and worked tirelessly to restore power to my garage. It took 3 hours but he didnt give up and resolved the problem. Im totally satisfied with the response and work that was done

Review 91 (2025-01-02 - Rating: 5)
Cody Verden did a great job

Review 92 (2024-05-13 - Rating: 5)
Khai showed professionalism and was very knowledgeable. He helped me explore my options for repair and broke down the pros and cons of each. I was very happy with my service! Highly recommend!

Review 93 (2024-09-27 - Rating: 5)
Khai has been to my home many times for routine maintenance and for other issues with my generator. He is a capable, kind, knowledgeable tech, who explains anything I dont understand, in laymans terms, which I appreciate. I would recommend him and Shockwave highly.

Review 94 (2024-11-15 - Rating: 5)
Robert timely arrived and finished work, appropriately updating me! Thanks for great service!

Review 95 (2024-10-25 - Rating: 5)
Cody did a great job. Found the problem and resolved the issue. Very knowledgeable and friendly. Thanks

Review 96 (2024-10-04 - Rating: 5)
Cameron was very professional, very knowledgeable, very quick at diagnosing the issue with the generator , overall very satisfied no complaints. Would recommend any time.

Review 97 (2024-04-24 - Rating: 5)
Khai Duplantis was one of my favorite service men from this company thus far. He showed up within the hour after we called (which is reasonable given the distance of where he came from). He was professional and very helpful. He did not stop until he checked literally everything. He is a hard worker and clearly has a good sense of work ethic and customer service.

Review 98 (2024-09-19 - Rating: 5)
I am well satisfied with your employee he was very knowledgeable very helpful you know enjoyed it I will definitely if I need them again I definitely will call you all back I appreciate it thank you very much

Review 99 (2024-09-18 - Rating: 5)
Very professional. Great work. They don’t just leave you after they install. They follow up and service is great.

Review 100 (2024-12-14 - Rating: 5)
Shockwave did an amazing job assessing my generator and getting me taken care of!!! Very happy with my service.

Review 101 (2024-07-05 - Rating: 5)
Cody did a great job! He is knowledgeable and friendly. He did not mind explaining his process and what he did to fix the issue. Thanks

Review 102 (2024-10-21 - Rating: 5)
Team was courteous, arrived on schedule, and completed planned work in timely manner. Well pleased with their work!

Review 103 (2024-11-15 - Rating: 5)
Robert was on-time, was thorough in explaining what he was doing, and was very friendly. Great job!

Review 104 (2024-08-14 - Rating: 5)
Anthony was very professional and his pride shows in his work and his concern for the installation process. Valuable employee

Review 105 (2024-10-10 - Rating: 5)
Very knowledgeable, professional and thorough.I wanted to know what happened to the generator and Cameron explained it to me, he knows his stuff

Review 106 (2024-12-09 - Rating: 5)
Technicians were on time based on scheduled appointment. They were courteous and able to answer my questions.

Review 107 (2024-09-13 - Rating: 5)
Khai Duplantis our service man had patience answering our questions. He has knowledge of his work .He explains well.

Review 108 (2024-07-25 - Rating: 5)
The tech Cody Verdin was very nice and knowledgeable. He also put up with me looking over his shoulder the whole time he worked to diagnose my generator issue.

Review 109 (2024-10-09 - Rating: 5)
The young man did a fantastic job troubleshooting to get my generator up and running.He also had excellent communication skills!

Review 110 (2024-09-03 - Rating: 5)
Brayden Lapeyrouse with Shockwave electric was courteous and completed his job. He cleaned up after himself and was professional. I do recommend him.

Review 111 (2024-09-11 - Rating: 5)
Definitely recommend Shockwave Electric for your generator needs just got ours now I feel relieved for future outages .Scott was our sales guy ..paperwork was easy to purchase our unit he guided us how the process works and answered all our questions to make the right decision and we chose Shockwave from 3 others because of his knowledge, their reviews, and pricing ..Christian Mayan was our technician very professional and answered all my remaining questions . So glad my friend recommend Shockwave couldn’t be happier.

Review 112 (2024-11-05 - Rating: 5)
Quick and professional service. Great job replacing my home standby generator. Very friendly installers

Review 113 (2024-10-22 - Rating: 5)
They did an awesome job. On time very professional. Very polite. One call that’s all.

Review 114 (2024-12-12 - Rating: 5)
Khai did a wonderful job. I would recommend him to anyone.

Review 115 (2024-10-25 - Rating: 5)
Arrived when he said he would. Performed all maintenance checks on my unit. Was polite and professional.

Review 116 (2024-12-20 - Rating: 5)
Robert was so very kind and personable. I enjoyed meeting him. He was very knowledgeable. Sincerely Carla Carrier

Review 117 (2024-12-06 - Rating: 5)
Real thorough, told me what all they were doing, and what they were going to do very pleased with his workmanship

Review 118 (2024-07-09 - Rating: 5)
We have had the best service since we purchased our generator from Shockwave. Their employees have always been super nice, very knowledgable and informative. I would definitely recommend them to all our friends and family.

Review 119 (2024-08-02 - Rating: 5)
Absolutely would recommend shockwave to any of my friends or relatives, even though I had installed my generator myself, I purchased it through shockwave electric and when I had and issue with my unit they came through on the warranty side and repaired the generator with no questions, the technician was very prompt and professional, the whole experience went seamless without any hang ups,

Review 120 (2024-10-31 - Rating: 5)
Prompt service and very friendly. Knowledgeable on equipment, repairs done professionally.

Review 121 (2024-09-19 - Rating: 5)
Treaven and his partner did an awesome job ! Very professional and complete, Thanks for being so thorough!!!!

Review 122 (2024-11-11 - Rating: 5)
Drake did an outstanding job servicing my home generator. He was very knowledgeable with the operation and maintenance needs for my unit.

Review 123 (2024-11-13 - Rating: 5)
Great service and explained everything he did with regards to testing and servicing the generator.

Review 124 (2024-07-05 - Rating: 4)
Very pleased with service. Kayne Dominique was on time, very polite,and answered all of my questions.i will definitely recommend Shockwave to family and friends,thanks

Review 125 (2024-05-15 - Rating: 5)
Cameron was the technician with Shockwave that serviced my generator. He was very professional, knowledgeable and had excellent work ethic. After completing the service work he informed me of what he found and what corrective action was taken and left the work site as he found it. Great job Cameron and Shockwave! 5+

Review 126 (2025-01-08 - Rating: 5)
Best tech hands down!! Knowledgeable, experienced and helpful!!!

Review 127 (2024-07-29 - Rating: 5)
Cameron was friendly and completed the maintenance very efficiently. I am very satisfied with his work.

Review 128 (2024-07-15 - Rating: 5)
Great customer service! Brian and the install crew were amazing! Peace of mind having the generator at my home to ensure continuous power.

Review 129 (2024-09-25 - Rating: 5)
Shockwave has been a great company. I have been with them since they opened and very satisfied.

Review 130 (2024-09-26 - Rating: 5)
I am extremely pleased with the work and the professionalism shown while installing my Generac. He throughly explained everything to me about the unit and it maintenence. I would highly recommend you to family and friends

Review 131 (2024-12-13 - Rating: 5)
Kayne Dominique was an excellent technician! He is an asset to Shockwave!!

Review 132 (2024-07-12 - Rating: 5)
Cameron Labit was great! He took his time and showed me some things about the generator! He is definitely a great young man to have on the Shockwave team!!

Review 133 (2024-07-02 - Rating: 5)
Our experience with Shockwave from the purchasing, installation, and final walk-through 100% satisfied. All the people that we dealt with were very nice and polite making our purchase with Shockwave a very pleasant experience.

Review 134 (2024-10-10 - Rating: 5)
Tyler and crew were on time and on point. Very informative and answered any questions we had.

Review 135 (2024-08-07 - Rating: 5)
Cameron was on time for the Maintenance appointment...Completed the Service professionally. Great Service technician.

Review 136 (2024-06-04 - Rating: 5)
Awesome service and very quick…installed generator and pane for pool in less than a day. Great job, cleaned area when done and did walkthrough with me and my wife. 10/10 would recommend

Review 137 (2025-01-06 - Rating: 5)
Donnie was great on time and very professional.

Review 138 (2024-07-10 - Rating: 5)
Cody is a fine technician. I put Cody in top 5 percent of technicians I have run across in 60 years. Great technician.

Review 139 (2024-06-10 - Rating: 5)
Cody did a great job on my generator service. He explained everything that he was going to do and communicated through the process in a very professional manner.

Review 140 (2024-05-17 - Rating: 5)
Cameron did a great job and was very pleasant to deal with. He answered all my questions and concerns and always stayed nice even though I was probably aggravating him lol

Review 141 (2024-09-20 - Rating: 5)
Cameron was very knowledgeable and fixed our generac in a timely manner!

Review 142 (2024-04-25 - Rating: 5)
Awesome duo and very thorough about explaining what i have, what is needed to correct my system to bring up to code standards. Now if we can only work on the price. I do trust shockwave for all of my needs with my generator. Always feel very safe and secure when i call for maintenance that they will and have always done an excellent job .

Review 143 (2024-07-05 - Rating: 5)
Khai did an amazing job making sure our generator was ready and updated on service! Thank you Khai and Shockwave for always providing great customer service!

Review 144 (2024-12-24 - Rating: 5)
Very professional and very detailed with the maintenance process. Completely satisfied.

Review 145 (2025-01-03 - Rating: 5)
Very knowledgeable!, friendly and courteous. Calls ahead and is very prompt. Very good technician and very easy to do business with.

Review 146 (2024-06-21 - Rating: 5)
Christian provided very helpful and professional information in regard to the problem with the generator. I have confidence in his evaluation and solution to remedy the problem. He was also helpful in providing estimates for other services I am interested in.

Review 147 (2024-08-04 - Rating: 5)
Cameron was professional and thorough; explained what he assessed, was efficient and on time.

Review 148 (2024-12-03 - Rating: 5)
Great people and Top Notch service! Cameron was very friendly, knowledgeable and helpful. Great tech!

Review 149 (2024-12-04 - Rating: 5)
Robert Massaro was very sweet, helpful and polite. A very nice guy.

Review 150 (2024-08-04 - Rating: 5)
Cameron did a great job! Showed us everything & addressed our concerns.

Review 151 (2024-09-18 - Rating: 5)
Great Professional work very knowledgeable answer all my questions. Camron Labit very professional. Great service

Review 152 (2024-08-22 - Rating: 4)
Onan generator on my camper the carburetor needed to be replaced. Shockwave ordered part technician replaced. Great service and very Satisfied!

Review 153 (2024-11-09 - Rating: 5)
Robert Massaro was/is friendly & personable and very knowledgeable. Answered my questions and gave me advice and tips. Could not ask for better.

Review 154 (2024-04-15 - Rating: 5)
Our installer, Cody, was prompt and very pleasant! It was quite apparent he was very knowledgeable about his job. Glad to have him visit us!

Review 155 (2024-06-06 - Rating: 5)
The 2guys who busted the butts to get this generator in went above and beyond to complete this job in the extreme. They were professional and did the perfect job to get this done. I wish more businesses had such hard working employees

Review 156 (2024-10-23 - Rating: 5)
Khai was a very nice and polite and I was very satisfied with his work.

Review 157 (2024-09-27 - Rating: 5)
Khai was fantastic, it’s such a pleasure having him maintain my generator. Thanks

Review 158 (2024-10-02 - Rating: 5)
Cody Verdin provides exceptional service. He is an asset to Shockwave.

Review 159 (2024-02-13 - Rating: 5)
Scott was a great salesman. He explained everything in detail. Tyler, Brian, and Devonne did an excellent job on the install. I am so very pleased and highly recommend.

Review 160 (2024-07-31 - Rating: 5)
Reilly did a good testing of our generator. He was prompt and did a great job. Wanda.

Review 161 (2024-07-18 - Rating: 5)
The electricians Dillian Blanchard and Brayden Lapeyrouse did a great job! They were professional, knowledgeable and efficient.

Review 162 (2024-12-19 - Rating: 5)
Donnie was very knowledgeable, courteous, and organized. He patiently answered my questions about common breakdowns and what sights and sounds to be aware of for a smooth running Generac. He explained what may be covered by having the maintenance agreement. Donnie expressed his desire to always keep learning.

Review 163 (2024-03-15 - Rating: 5)
Professional service. First time house generator owner and had the Tech Cody Verdin come to my home. Im a 25 year veteran electrician and to see a guy so young know so much gives me hope for future electricians. Professional and courteous. Id recommend this Tech to anyone and hope the rest of their techs are like him. This guy is a jewel Shockwave!Ive called the office and ordered parts for my generator. They made it easy to work with an pay over the phone. They were delivered with my service. I live away in a rural area and Ill be a customer for a long time.

Review 164 (2024-07-22 - Rating: 5)
Brady was super nice very professional and knowledgeable I would recommend him for any job

Review 165 (2024-09-09 - Rating: 5)
He is a very nice young man he had a lot to fixBecause the installation was not done rightSo i hope the problem is taken care of

Review 166 (2024-09-24 - Rating: 5)
Brady was very prompt in his arrival and very knowledgeable and professional..

Review 167 (2024-10-28 - Rating: 5)
Timely and very professional. Insured I understood and was satisfied!

Review 168 (2024-09-17 - Rating: 5)
Technician did a great job , thank you for the great service provided !

Review 169 (2025-01-04 - Rating: 5)
He was very knowledgeable on his job knew his stuff . Very polite explained everything professionally

Review 170 (2024-08-01 - Rating: 5)
Showed up on schedule and fixed my problem quickly for a fair price. I will use Shockwave again and would I would recommend others to use Dylan.

Review 171 (2024-11-20 - Rating: 5)
Prompt and very informative on what he was doing. Very satisfied

Review 172 (2024-06-06 - Rating: 5)
Yesterday was My first experience with Shockwave electrical and their technician 2.Khai on site. 2.Khai was the epitome of a highly trained professional. He was able to answer all my questions about the generator and the understanding of my warranty considerations.The final paperwork was the sign of a very professional company I would highly recommend Shockwave and 2.Khai.

Review 173 (2024-07-07 - Rating: 5)
Always dis GREAT work every time he was sent to my home always was able to give me answers knew what was going on and how to fix it.

Review 174 (2024-09-17 - Rating: 5)
Cody came through today with answers to everything and thoroughly went through my Generac to get it back running again.

Review 175 (2024-05-02 - Rating: 5)
Was very pleasant. Did his job in little time. We were very satisfied with your service. Thanks

Review 176 (2024-04-25 - Rating: 5)
Shockwave always makes sure my generator is serviced before and after hurricane season. Christian was early and super nice. All their techs are always friendly. I always get great service.

Review 177 (2024-09-17 - Rating: 5)
Very helpful and great job walking my wife through everything. Thanks hope you are the one to come back and service my generator.

Review 178 (2024-11-18 - Rating: 5)
Anthony and his crew that did the installation were top notch. As an engineer, he satisfied my inner nerd by showing me exactly where they were terminating all the wires, along with their setup plan and how they were going to execute it.Overall, experience with Shockwave has been great!

Review 179 (2024-04-16 - Rating: 5)
Cody V. was great! He was prompt, knowledgeable, and spoke to me to make sure I understood everything that was going on and what I needed. He took great care of my generator and got it working again!

Review 180 (2024-08-15 - Rating: 5)
Always very professional & polite. Does excellent work.

Review 181 (2024-05-01 - Rating: 5)
Treaven called to let us know exactly what he did on our generator. He also said that everything looked good! He was very polite and knowledgeable of his job!

Review 182 (2024-04-22 - Rating: 5)
Devonne was extremely professional and personable. Took time to answer a few simple questions. Im always impressed with the Shockwave staff and service. Thank you!

Review 183 (2024-09-19 - Rating: 5)
Awesome service!! Dylan was very polite, knowledgeable, and thorough!!!!

Review 184 (2024-08-02 - Rating: 5)
Kayne Dominique did a great job really respectful guy thanks

Review 185 (2024-05-14 - Rating: 5)
This company goes above and beyond for their customers. They also test and run their generators on site for 25 hours with the lighter oil, and change to the regular oil before they install your unit. They also have 0% financing for 60 months. You should just go for the best in service if you what a Generac, and these are the best in the business!

Review 186 (2024-08-26 - Rating: 5)
The team worked hard and did a thorough job. All my questions were answered.

Review 187 (2024-07-18 - Rating: 5)
Cody is very knowledgeable and thorough. He truly knows what the word Service means. Thank you Shockwave.....

Review 188 (2024-06-25 - Rating: 5)
Very pleased with the whole process. Very professional, and knowledgeable. did what they said they would do when they said they would do it. almost unheard of these days.

Review 189 (2024-07-15 - Rating: 5)
The technician was on time, was courteous and seemed to complete his service call without problems. Thank you!

Review 190 (2024-11-23 - Rating: 5)
Job well done. Excellent serviceVery knowledgeable

Review 191 (2024-11-25 - Rating: 5)
Appreciate the expertise, great customer service, very polite guys.

Review 192 (2024-08-13 - Rating: 5)
Very professional, polite and knowledgeable. I am very glad to do business with Shockwave.

Review 193 (2024-11-25 - Rating: 5)
Cameron was very polite and experienced with my generator.

Review 194 (2024-05-18 - Rating: 5)
Very impressed with the crew that performed the switch installation today. Professional, polite and definitely knew what they were doing. Look forward to working with Shockwave in the future.