Dougs Service Company

Photo of Dougs Service Company

Located in Houma, Louisiana

Address: 6879 W Main St, Houma, LA 70360, United States

Phone: +1 985-303-1781

Rating: 4.7

Services

  • Identifies as women-owned
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services

Categories

  • Electrician
  • Air conditioning repair service
  • Drainage service
  • Air conditioning contractor
  • Heating contractor
  • Home automation company
  • HVAC contractor
  • Plumber

Photos

Comments

  • Review 1 (2024-11-09 - Rating: 5)

    I had a great experience. Last year after going through many companies with no solution. I finally found Dougs number. I called they respond quickly gave me all my options and explained everything along with answering all my questions due to past experiences. They quickly installed my new unit and had everything running making sure we were comfortable in our home. It has been a year since our institution. They called to set up the yearly service appointment. Aubrey was great, friendly, pleasant, and on-time, called with exact time he would be here, he was quick, explained what hecwould be doing, and informative about my filter changing needs. Looking forward to using them for more products soon.

  • Review 2 (2024-08-29 - Rating: 5)

    I had trouble with my A/C vents holding water. Called Dougs the same day I seen it, they came out looked it over, advices what needed to be done. Asked if they could start that same day and they did. Once that was done they called me to let me know what the next steps were and they got it done. I was pleased with the service, the employees and phone calls letting me know what they were doing and when the job was complete. Didnt have to pay over the phone due to how far away I work so I was able to go into the office after the job was done and pay. The whole situation and company and personnel was a God send to work with. If your having trouble with anything give Dougs a call. Reasonably priced and great service. Thanks to all of Dougs employees for a very professional job.

  • Review 3 (2024-09-05 - Rating: 5)

    The service provided by Eric was exceptional. The visit was on time and completed to the fullest extent. Charges were reasonable. We will continue to use Doug’s for all our service needs.Thank you.

  • Review 4 (2024-08-20 - Rating: 5)

    Good morning, just wanna say I had a wonderful experience. An educated on the systems, Dallas was a great representative of the company whos very informative. The educating me on the system I had and the system I wanted and the system that would work the best for me to give me choices. And he gave me literature and Im totally pleased with the outcome. Gonna do my homework and do my research. Then get back with you with an answer next week. Thank you so much for your service call.

  • Review 5 (2024-11-28 - Rating: 5)

    We have used Doug’s several times over the last couple of years. They have always been very responsive and the communication is outstanding. They make it easy to coordinate a time that is convenient.

  • Review 6 (2024-09-03 - Rating: 5)

    I just had plumbing service by Dougs from a plumber technician named Jonathan Betz who was in a word, excellent.He was knowledgeable, professional, friendly and made sure I was in good shape while we await a part to be shipped to my house.If Jonathan reflects the quality of employees on your team, it is no wonder Dougs has earned such a great reputation.Thank you,T. Bradley Keith

  • Review 7 (2024-08-04 - Rating: 5)

    They came out to service my unit on a Sunday after my AC stopped and threw an error code. Grant was the tech and diagnosed the issue quickly and made the repairs/service on the spot. Could not he happier with the outcome. Will be doing business with Dougs again!

  • Review 8 (2024-10-11 - Rating: 5)

    As always working with Doug’s was a Great experience. Michael was very professional, informative and efficient while working at my house. I highly recommend him and Doug’s for A/C and Heater work.

  • Review 9 (2025-01-03 - Rating: 5)

    Absolutely one of the best plumbing experiences ever! So friendly, thorough, nice, respectful, and great communication.

  • Review 10 (2024-11-15 - Rating: 5)

    He went above and beyond to make sure our HVAC was in good working order. Took his time and did really good work. Will use this service again.

  • Review 11 (2024-10-14 - Rating: 5)

    Very professional and courteous. Asked several times if I had any questions. Was on time as scheduled, will continue using Doug’s for my service work.

  • Review 12 (2024-09-10 - Rating: 5)

    Service was scheduled on storm day, unfortunately, Thanks to Dougs for being very compassionate to its customers, they came right before the storm, and made sure the generac will run strong. Thanks again for being courteous, compassionate, and professional!!!

  • Review 13 (2024-10-30 - Rating: 5)

    Hi, just want to say thank you to Grant Billiot for doing a great job. He was very polite and explained everything that he did. Appreciate it!!!šŸ‘šŸ¼šŸ™ŒšŸ¼šŸ‘šŸ¼

  • Review 14 (2024-08-02 - Rating: 5)

    Im very pleased with the work that Sebastian and Joshus have been doing. They have kelp me well informed in each step and answers all my questions. They work very well together and are very polite and really nice team. Thank you.

  • Review 15 (2024-09-10 - Rating: 5)

    Grant Billiot showed up on time, explained what he was going to perform. He was very professional, cleaned up his work area and sat down and explained everything he did. Top notch Service Technician.

  • Review 16 (2024-11-13 - Rating: 5)

    Grant gave us great service! Knowledgeable and polite. Thanks Doug’s for sending Grant.

  • Review 17 (2024-08-28 - Rating: 5)

    Service was excellent. Our Technician properly diagnosed the problem and make the necessary repairs. My AC is back where it normally was, what a relief in this heat! Thank You.

  • Review 18 (2024-09-19 - Rating: 5)

    Johnathan was super nice and fixed our plumbing issue in a matter of minutes..I will definitely use Doug’s again!!

  • Review 19 (2024-05-29 - Rating: 5)

    Nick was great taking a look at our old unit. He was very professional and explained the issues with the unit very clearly. Joey was very professional and helped us understand our options for replacement units.Definitely recommend Dougs in the future for service or if you need a new unit!

  • Review 20 (2024-09-27 - Rating: 5)

    Technician came out to do service on my Generac. Eric was very professional informative and courteous he did the job in a timely and efficient manner

  • Review 21 (2024-07-18 - Rating: 5)

    Technician was awesome, quick, fast, and courteous. I appreciate him not stopping the work process due to weather. He kept right on going and he tested my equipment prior to leaving ny home.

  • Review 22 (2024-07-03 - Rating: 5)

    Best company in my opinion!! Always professional, & courteous. Thank you Johnathan (with Plumbing) for taking the time to explain everything to me. I will always recommend Dougs & continue using them!!!

  • Review 23 (2024-11-15 - Rating: 5)

    Thanks to his electrical experience, determination, and hard work, and in cooperation with a factory representative, William Wommack was able to figure out an ongoing issue I was having with my generator, and correct the problem. Considering we’re only 2 weeks into the hurricane season, his quick repair is very much appreciated. Great job!

  • Review 24 (2024-10-11 - Rating: 5)

    Aubrey was my technician. He was very knowledgeable and friendly. I would recommend him to anyone!

  • Review 25 (2024-11-28 - Rating: 5)

    Very knowledgeable and personable. Took the time to answer all my questions and to ensure everything was working properly.

  • Review 26 (2024-05-24 - Rating: 5)

    So far just the initial response and estimate has all been easy, on time, highly professional. If the work goes just as well, I will definitely do a second review. So far my trust and expectation is very high.

  • Review 27 (2024-08-24 - Rating: 5)

    Grant was very professional, did an excellent job getting my air conditioner back up and cooling, thanks

  • Review 28 (2024-05-31 - Rating: 5)

    Dougs came out within 2 hours and fixed the terrible work that the Home Depot subcontractors had done. Johnny Betz was incredibly knowledgeable and stayed to make sure the dishwasher was running and draining as it was supposed to. Could tell he cared about the quality of his work.Would recommend Dougs to anyone that would ask, and will definitely be calling again in the future.

  • Review 29 (2024-05-24 - Rating: 5)

    I started using Doug’s last year and have been very happy with them. Knowledgeable technicians, very friendly and happy to explain things to whatever level of detail you want. Alway cheerful and professional.

  • Review 30 (2024-09-14 - Rating: 5)

    Doug’s was great and had me backup and running with a new generator in less than 24 hrs

  • Review 31 (2024-05-22 - Rating: 5)

    We have been using Doug’s for years, and have only good things to say about this business. Their team, especially Daniel Tabor, is always courteous, knowledgeable, and professional. Highly recommend!

  • Review 32 (2024-07-16 - Rating: 5)

    Woke up this morning to a hot house, I called Dougs and within 45 minutes, Daniel was here checking everything out. In 20 minutes,he had the problem analyzed and fixed. Couldnt be more pleased!!

  • Review 33 (2024-09-27 - Rating: 5)

    Crew was very knowledgeable very friendly. They answered all my questions about my Generac generator. . Thank you.

  • Review 34 (2024-05-28 - Rating: 5)

    I called Doug’s and they sent someone the next morning. The technician did amazing work on my air conditioner. I’m so that someone left a flyer in my mailbox. He even told me about some updates that I needed. Thanks

  • Review 35 (2024-10-03 - Rating: 5)

    Shawn came for our annual service, assured us everything was operating properly and was on his way all within the predicted time.

  • Review 36 (2024-07-25 - Rating: 5)

    They came to fix a bathtub faucet leak. Jonathan Betz and Mason did a great job. Will gladly hire them again.

  • Review 37 (2024-02-27 - Rating: 5)

    Dannial Tabor was awesome. Did a great job very knowledgeable. The installation for my UV light am I a coil was done to perfection asked or had anyone better than Daniel come out to my house and install it I look forward to doing more business with Doug’s. Service company for maintenance on my hvac

  • Review 38 (2024-11-04 - Rating: 5)

    Eric did a great job, he was friendly and let us know exactly what the problem was, and took care of it

  • Review 39 (2024-10-02 - Rating: 5)

    Great company and very professional employees.Just wanted to say thanks Aubrey for a job well done and the additional information about my Hvac system that will help keep my unit safe from power surge during storms.

  • Review 40 (2024-07-30 - Rating: 5)

    I called for service at my mom’s house. The tech and his helper provided excellent service and it was a good service.

  • Review 41 (2024-10-07 - Rating: 5)

    Very polite, knowledgeable, And made sure I understood the process and services.

  • Review 42 (2024-12-30 - Rating: 5)

    Fair price. Knowledgeable, friendly and professional.

  • Review 43 (2023-10-21 - Rating: 5)

    We have a home warranty but didn’t feel comfortable using the service they recommended. Instead we went with Doug’s! Aubrey was absolutely 10/10. So happy we chose Doug’s.

  • Review 44 (2024-09-09 - Rating: 5)

    Had generator service done. Nicolas Bourgeois did an excellent job. Really appreciate you.

  • Review 45 (2024-10-03 - Rating: 5)

    Courteous, professional, efficient.Quick professional service. Technical knowledgeable about what was needed to fix the issue. Highly recommend for any plumbing needs.

  • Review 46 (2024-04-19 - Rating: 5)

    Both Kayne & Sean arrived within the designated time frame. Both were very professional, knowledgeable, responsive to all questions. They serviced our AC & Generac efficiently and in a timely manner. As of this moment I am completely satisfied.

  • Review 47 (2025-01-06 - Rating: 5)

    Good experienceDouglas did a great job of taking care of problem Part be in by end of week

  • Review 48 (2024-12-30 - Rating: 5)

    Very helpful. Quick service. Eric was very professional and answered all concerns

  • Review 49 (2024-01-22 - Rating: 5)

    Office staff was excellent at booking my appointment. And the tech was very helpful, he was on time, and very professional. Thank you, Dougs For the great service.

  • Review 50 (2024-04-10 - Rating: 5)

    Received error codes on my thermostat, to which prompted a call in to Dougs made by my wife. Within 10 minutes of hanging up with my wife, i received a text for an appointment for the next morning. Received a phone call from the service tech, Courtney, acknowledging his time of arrival. Received top notch service and was an absolutely pleasure to have met him. Diagnosed the issue and rectified the situation. I simply could not have asked for a better experience.

  • Review 51 (2024-07-31 - Rating: 5)

    The technician, Shawn, was professional and friendly! He provided excellent A/C service!

  • Review 52 (2024-05-15 - Rating: 5)

    As ALWAYS Dougs come through one of the best around they have been servicing my home since 2019 great customer service,punctually always a smiling face Eric A always gets me right... THANKS DOUGS

  • Review 53 (2024-09-06 - Rating: 5)

    Excellent customer service. William is friendly, knowledgeable and efficient.

  • Review 54 (2023-10-26 - Rating: 5)

    Gentlemen was very honest, knowledgeable, professional, and courteous. Would certainly recommend. He assessed the problem and we both realized it was not the toilet but the home sewer system that had the problem.

  • Review 55 (2024-07-24 - Rating: 5)

    Joey the sales rep was awesome in selecting the right generator nick was great tech

  • Review 56 (2024-01-10 - Rating: 5)

    Excellent service and very professional. Was able to schedule service within two business days. I would not hesitate to call again for service and would highly recommend.

  • Review 57 (2025-01-08 - Rating: 5)

    The service tech was very good. He was knowledgeable and friendly.

  • Review 58 (2024-08-14 - Rating: 5)

    Arrived ahead of scheduled time, was friendly and very helpful.

  • Review 59 (2024-04-02 - Rating: 5)

    Quick and easy service. Very professional and explained the process as he conducted the inspection. Will definitely do business with them again.

  • Review 60 (2024-05-10 - Rating: 5)

    We were very pleased with Nick servicing our AC unit! He was very thorough, informative, and honest!

  • Review 61 (2023-11-13 - Rating: 5)

    I liked the promptness and professionalism by our serviceman, Robert. He conducted a thorough examination of our outdoor AC unit, indoor unit, and our water heater. And our dog Murphy approved his work!

  • Review 62 (2023-12-23 - Rating: 5)

    Robert was very professional and fixed our problem right away. He explained everything thoroughly so there were no surprise fees and even helped us sign up for a membership.

  • Review 63 (2024-07-11 - Rating: 5)

    William Wommack did an excellent job and was very Professional while also very informative.

  • Review 64 (2024-08-13 - Rating: 5)

    Thanks for coming out after hours to take care of my generator. 😊

  • Review 65 (2024-09-06 - Rating: 5)

    On time, tech was very knowledgeable friendly and helpful.

  • Review 66 (2023-08-29 - Rating: 5)

    Dallas explained everything to me and answered my questions. We talked about different opinions that could be possible with installation. Thank you for y’all quick response. My wife and I will discuss it. If we decide we will contact y’all

  • Review 67 (2021-07-28 - Rating: 5)

    Justin and his crew were absolutely wonderful and very professional! They were quick and friendly with every bit of service and information! I would definitely recommend Dougs and their team to any of my family and friends!

  • Review 68 (2024-08-13 - Rating: 5)

    Great company with quick service. Mr Grant Billiot was awesome. He found and fixed an issue that every other AC company has overlooked for years. Noticed an immediate change in temperature. Can’t recommend them enough for their honesty and prices.

  • Review 69 (2022-03-12 - Rating: 5)

    Mr. Kenney came very detailed and informative with any questions i asked. He took the time to explain options for me to choose from, and the risk of what maynot be wise choices. He was in no hurry, and did not try and force any decisions on me. After 2 consecutive days of workers from Dougs Services, I am convinced to keep Dougs Service for all work in the future. Last, but not least, the job was well done. He check for freon leak, and repaired the problem

  • Review 70 (2024-04-10 - Rating: 5)

    Very quick response to my request to have problem with AC checked out. Tech was very good and solved problem very quickly. Highly recommend Doug’s for AC work

  • Review 71 (2021-06-07 - Rating: 5)

    Just recently moved to Louisiana and I bought a gas stove. Unfortunately, the old owners had an electric one and I don’t know how to change electric outlets or gas line/valve stuff. So, to make a long story short the home is older and has fuses and breakers. So, for my own safety and comfort I contacted them. They were very responsive and were able to get me in the same day! When I googled an electrician Doug’s was the first one to pop up. I’m so glad that him and a team member came to my home and installed two new outlets with correct wiring for the gas stove and switched out the gas valve and knew where the shut off was. So, now I can go to sleep knowing it was done correctly and will not have any issues! So, thank you Doug’s!!!! I will definitely use them again if needed!

  • Review 72 (2022-03-31 - Rating: 5)

    I’ve had Doug’s do work at my now a couple of times. Outside central a/c unit replacement and a Generac standby generator. The guys who come do the work are all very good at what they do. Samual, Dallas, Shawn and Donald are all very professional and responsive to questions. The work was neat, looks good and they clean up behind themselves. Very impressed!

  • Review 73 (2024-10-25 - Rating: 5)

    If I was able to give Grant Billiot 1 million stars, I would! He was very polite and professional! Thank you, Grant!

  • Review 74 (2017-07-15 - Rating: 5)

    Dallas is one of ,if not the nicest tech Ive ever dealt with at my home. He was very polite and thorough when explaining what I needed and what I could possibly do to lower my energy costs and help my system overall. His advice and recommendations were the most understandable and seemingly realistic Ive ever heard. Id definitely like to thank Dallas and the Dougs team for exceptional, affordable service A+ guys. Bravo.

  • Review 75 (2024-01-17 - Rating: 5)

    The gas company informed me of a leak in one of my gas lines. Jonathan Betz with Doug’s came out discovered and fixed the leak keeping me up and running during these freezing temperatures. Thank you Jonathan!

  • Review 76 (2022-04-19 - Rating: 5)

    Samuel Bigham completed the annual maintenance on our generator. Dougs contacted us in advance to schedule the service appointment and provided us with a detailed explanation of the service that was performed. Very Professional company! We would highly recommend them.

  • Review 77 (2023-10-26 - Rating: 5)

    The technician response time was very timely. He arrived and was very professional and friendly. Our issue was resolved and he also provided some maintenance tips for our units. Thanks

  • Review 78 (2023-12-21 - Rating: 5)

    Very professional. My tech knew what he was talking about and explained to me the pros and cons of my situation. Very pleased with my service today.

  • Review 79 (2024-12-03 - Rating: 5)

    Very professional. Great value. Will use again

  • Review 80 (2022-03-07 - Rating: 5)

    Wesley arrived at scheduled time ready to go to work. He was friendly, knowledgeable, fast and was able to diagnosis the problem with my generator in short order. Another top notch employee from Doug’s.

  • Review 81 (2024-08-31 - Rating: 5)

    So very satisfied with your service!!! Aubrey was an awesome, intelligent, informative technician who honestly explained to us what was needed for our repair. He was quite quick about the repair too. Thank you, Aubrey. Thank you Doug’s.

  • Review 82 (2022-03-31 - Rating: 5)

    Wesley Minter did a great job. He explained everything to where I could understand. I recommend him and the company. He even helped me out with other questions unrelated to what was being done on my air conditioner.

  • Review 83 (2024-03-08 - Rating: 5)

    Aubrey from Doug’s came out today to do a maintenance check and he was amazing. Definitely will use Doug’s again

  • Review 84 (2024-05-06 - Rating: 5)

    I highly recommend Dougs Service Company. They make sure you are satisfied with their service every time.

  • Review 85 (2024-06-17 - Rating: 5)

    Great customer service, easy to follow along, explained everything, and very knowledgeable.

  • Review 86 (2017-04-21 - Rating: 5)

    I had a beautiful, satisfied and heartfelt experience with DOUGS REFRIGERATION.My salesperson (Joey Augustine) and the office clerk (Courtney) along with the office staff gave exceptional service to me. The installers were great . Ryan Melancon, the service specialists came out a few days later to check and make sure the unit was performing like it should and also made any necessary adjustments. I would gladly recommend the company.

  • Review 87 (2021-07-26 - Rating: 5)

    Shawn Besson was very professional in his AC checkup he performed on our home. Very clear and concise about what he was doing and what needed to be done with our unit! Highly recommend and will be using Doug’s in the future with our new membership!

  • Review 88 (2023-08-23 - Rating: 5)

    Our tech was Ryan Swafford. He was very professional and friendly. He wasted no time in addressing the things he found. Plus, the service was budget friendly!

  • Review 89 (2024-08-14 - Rating: 5)

    Nick is very nice and tried to help us as much as he could. Thank you!

  • Review 90 (2024-11-01 - Rating: 5)

    Polite and well mannered. Did a great job and very thorough.

  • Review 91 (2023-02-08 - Rating: 5)

    Gage came out and did a great job. He was very friendly and knows what he is doing. We will definitely call this company to come out for our future plumbing needs. Thank you.

  • Review 92 (2024-09-04 - Rating: 5)

    Service man was very knowledgeable and nice would recommend

  • Review 93 (2024-04-14 - Rating: 5)

    Its never good news when your ac puts a dent in the wallet. So when I heard Id need a expensive fix, Im glad I called Dougs.

  • Review 94 (2020-05-12 - Rating: 5)

    Dougs was able to get me serviced the same day I called. The technician was great. The price for all services was REALLY reasonable. I would definitely use them again and recommend them to all my friends and famil .

  • Review 95 (2020-08-12 - Rating: 5)

    The technician, Daniel is as described, a great guy, answered all my questions & reassured me of all my concerns. Gave his 110% and was pleasant to deal with even though he probably had a long day in the heat repairing other units. Definitely the right guy as your Service Manager!

  • Review 96 (2024-09-30 - Rating: 5)

    Aubrey was great. Took his time and explained everything he did. Yall need to make sure you keep him on the payroll.

  • Review 97 (2024-03-29 - Rating: 5)

    Our service guy, Eric was great! Came right in and fixed the problem ! Excellent customer service

  • Review 98 (2017-06-04 - Rating: 5)

    Excellent outstanding and Superior Service. Very pleased with the refrigeration AC and Cooling.& Heating and Plumbing. They do it all. Excellent and outstanding they service. Very pleased customer. Plan to keep Dougs as my AC Heating and Plumbing whenever I may need something fixed and done professionally and friendly an A++ PERFECT 10 SERVICE.

  • Review 99 (2021-09-22 - Rating: 5)

    Samuel came to my home to check my in and outdoor units since I had rain come through the roof heating vent during Hurricane Ida. I didnt want to turn the units on in case it would have caught fire in the attic. Samuel was kind, knowledgeable, thorough in explaining what he needed to do and assured me that the work he performed would warrant to fire and would once again cool my house. He is an experienced technical serviceman and I would recommend him if you ever need service.

  • Review 100 (2017-03-21 - Rating: 5)

    Very knowledgeable, fair, & honest. I have called Dougs out on 2 different occasions & they have completed each job promptly & professionally. Call Dougs for any AC needs if you want it done right for a great price.

  • Review 101 (2021-10-01 - Rating: 5)

    We recently had Dougs replace our old HVAC ducts and a/c system. Daniel and Michael came today for the white glove treatment to check the system and make adjustments. Both men were professional, knowledgeable about the product and equipment and were friendly and polite. Were very satisfied with Dougs and will continue to use them in the future.

  • Review 102 (2019-07-06 - Rating: 5)

    After discovering our AC motor not running (9pm) we called Doug’s first thing in the AM. Tim Venosh came to our rescue by 7:45 and had our unit back up & cooling within the hour! He’s very personable and knowledgeable. After patiently answering our dozens of questions and sharing his suggestions he was certainly our hero today! We appreciate them being open with regular hours 7days a week! Getting on the maintanence plan saved us money too! Very pleased with their prompt and great service!

  • Review 103 (2018-07-13 - Rating: 5)

    Dallas is thorough, knowledgeable, and honest. He cares about his work and did a great job with my AC work. Damian was with him today. Damian was more quiet so I do not know him as well, but he was very professional and worked hard, too. Thanks!

  • Review 104 (2019-09-10 - Rating: 5)

    Brittney Christy knows how to get the job done! She rocks!!! Very knowledgeable & efficient!! Super pleasant personality! She has the down to earth traits that I love!!! Thank God she fixed our AC problem in this heat!!!! She was so awesome that I might have to request her next time service needed. Thank you so much Brittney!

  • Review 105 (2020-03-04 - Rating: 5)

    Samuel was a pleasure to work with. He quickly diagnosed my issues and gave me several options to resolve the problems I was having. I will continue to use Dougs for my HVAC needs and willing recommend them to family and friends.

  • Review 106 (2024-10-03 - Rating: 5)

    Our HVAC technician was great. Professional and friendly service.

  • Review 107 (2017-12-28 - Rating: 5)

    Matthew E. with Dougs did a great job! Very friendly, knowledgeable and he also took the time to explain everything. Would recommend Dougs just because of their professionalism and courtesy!

  • Review 108 (2021-06-04 - Rating: 5)

    Joey was very professional and awesome. He explained everything that would be going on for the installation of our generator. Id definitely recommend Dougs to my family and friends

  • Review 109 (2020-12-31 - Rating: 5)

    Ask for Kenny Rivero great guy really informative on what was happening with the unit and what he was doing to solve the issue. Made the repair in a timely manner and correct. Will definitely be calling back and asking for Kenny, and thanks to Dougs for getting me out of the heat.

  • Review 110 (2017-08-01 - Rating: 5)

    Dougs is a great company! They do great work. I love their safety feature of sending a text with a picture of the technician before they come to your door. Dallas is a great guy who is very informative and knowledgeable .

  • Review 111 (2019-02-18 - Rating: 5)

    Our pipe busted underneath our home under the ground so as you can imagine we had an emergency. I called these guys & they came out within the hour on a Sunday. Not only that but it was no extra charge!! Eric came out got the job done quickly & guaranteed the service. I would definitely recommend this place to all of my friends and family!!!!

  • Review 112 (2019-01-29 - Rating: 5)

    Awesome experience with Dougs!!!! I called at 8:00 am Monday morning checking to see if they serviced hot water heaters to which they said yes. They had someone out here within an hour to check out the problem.Water heater needed to be replaced which was done today. Brader and Eric did a fantastic job on installation of my new hot water heater, cleaned everything up and you cant even tell that they have been here!!It gives me great peace of mind knowing that I am a member of Dougs Care Club and that if I need them they are on call 24hrs a day 7 days a week!!!! Thanks again for the wonderful job well done by Brader and Eric!!!!

  • Review 113 (2021-10-01 - Rating: 5)

    Could not ask for a better profession, they got to install (2) A/C and Heating systems in my home with in 2 day from placing the order. All involved in the take out and installation was the best. I would recommend all and anyone to contact them for there services.

  • Review 114 (2022-04-25 - Rating: 5)

    Service technicians were on time, examined source of problem, explained repair to be done, quoted cost, immediately went to work and completed repair in less than 30 minutes. Very courteous and knowledgeable technicians. Great job.

  • Review 115 (2024-03-28 - Rating: 5)

    Tim did a great job. Appreciated him going out of his way to help me.

  • Review 116 (2020-05-13 - Rating: 5)

    My condensate pump on my AC system was making a lot of noise. I thought I would have to pay an arm and a leg to replace it. But the service man who came out, Randall, said it might just need a good cleaning. So he took it apart, and sure enough thats what it was. He gave it a good cleaning and saved me hundreds of dollars for a replacement. Five Stars!!!

  • Review 117 (2024-02-23 - Rating: 5)

    Very satisfied as always. Great service, very professional & thorough! Nick rocks!

  • Review 118 (2017-09-28 - Rating: 5)

    No doubt about it - Dougs are just plain great folks!! Walked in early this AM to our clinic (Oral Facial Surgery Center - Thibodaux) to a nonfunctioning AC. We had patients scheduled for Oral Surgery and no AC is a real problem for us. They were hear within minutes of our call and fixed the problem without a fuss - quick part change and we were back in business. All our patients are cool!!! THANKS DOUGs - they have been providing great service to us for years.

  • Review 119 (2024-09-17 - Rating: 5)

    Friendly, on time, and professional! Thank you for your service!

  • Review 120 (2024-07-25 - Rating: 5)

    The guys came really quick when I needed the service

  • Review 121 (2020-07-27 - Rating: 5)

    The reps that showed up this morning. Where very nice and on time. Listened to my concerns about my generator. The issue was resolved in 20 minutes. The rep explained it was a rpm code. Showed me how to trouble shoot if it happens again. So I don’t have to call out a rep next time.

  • Review 122 (2022-12-23 - Rating: 5)

    Arrived at expected time and did quality work. Did a good job of cleaning up when he was done. I use Dougs for my A/C, plumbing, and whole home generator.

  • Review 123 (2024-10-15 - Rating: 5)

    Grant did a ver good job.

  • Review 124 (2021-05-10 - Rating: 5)

    The employees at DOUGS SERVICE COMPANY never seem to PLEASE & AMAZE Me!! MARLIN BLANCHARD, professional & highly skilled, solved the problem without hesitancy! His timing couldnot have been better! COVID 19 protocols all in place, from beginning to end of the job! I HIGHLY recommend MARLIN BLANCHARD for any and all of your ELECTRICAL WORK needed!! I am very PLEASED! YOU will be too!

  • Review 125 (2017-04-29 - Rating: 5)

    Ryan came in and after looking over situation, found and fixed the problem. He discussed the problem and gave us options for the future of our unit. We enjoy doing business with him. Thanks to Dougs for putting our unit back to keeping us comfortable.

  • Review 126 (2024-10-16 - Rating: 5)

    He was very professional and explained everything to me about the issue was having. I was impressed by the fast service, I called I’m the morning and he was at my for noon

  • Review 127 (2017-06-23 - Rating: 5)

    Its good to know that when you call Dougs Refrigeration for service, he will sent one of his knowledgeable and friendly smiling person like Daniel Tabor. He knows what hes doing and gets the work done fast. We highly recommend Dougs Refrigeration to all our friends.

  • Review 128 (2023-12-06 - Rating: 5)

    Nick was professional and made clear the status and my options in resolving the situation.Should I have any further issues, I would ask for him to be the technician.

  • Review 129 (2017-06-16 - Rating: 5)

    Great service! Dougs team is the best--always on time, honest, efficient and friendly. They have always taken good care of our heating/AC and generator.

  • Review 130 (2024-09-26 - Rating: 5)

    Top notch service. I’ve used Doug’s for many years for HVAC & Generator maintenance!

  • Review 131 (2022-02-08 - Rating: 5)

    Dougs Service Companys quick response time meaning the same day I was able to get an appt due to a cancelation and got the my leaky electric hot water heater out and replaced on the same day, am so happy with the result.

  • Review 132 (2021-06-22 - Rating: 5)

    The guys that serviced our old unit and installed our new ac system were great! The new system is so quiet and our house feels amazing now! I recommend them to anyone thats needs any ac services.

  • Review 133 (2022-02-01 - Rating: 5)

    All of the staff at Doug’s are professional, friendly, honest and excellent! They are always on time, quick yet thorough in their work. 10/10!

  • Review 134 (2021-07-08 - Rating: 5)

    Everyone who I dealt with was so professional and smart. All questions were answered accurately. Men installing unit were very careful not to damage my house AND they cleaned up after themselves. This is hard to find. Highly recommend!! 😊

  • Review 135 (2021-05-30 - Rating: 5)

    Samuel was at the stable apartment Friday to diagnose and repair a central unit. It took him about a hour and he never stopped. What a wonderful Profesional and Friendly technician.Thanks

  • Review 136 (2022-09-21 - Rating: 5)

    Kenny was very prompt and figured out our issue in no time. Everything was repaired and back on line within half an hour. Very satisfied with Doug’s Service

  • Review 137 (2024-02-19 - Rating: 5)

    Professional, courteous, polite, and very knowledgeable, provided information of problems and solutions letting me know the cost prior to work done.

  • Review 138 (2024-09-28 - Rating: 5)

    Great service and very nice attitude!!!šŸ‘

  • Review 139 (2023-10-16 - Rating: 5)

    Very professional, helpful and punctual. I would not do business anywhere else but Dougs they are top notch šŸ‘Œ

  • Review 140 (2016-10-21 - Rating: 5)

    Dougs recently changed my outdoor ac and my coil. I also have there club membership where they come out twice per year to maintain my ac. Everyone that has come to my home has been very professional. I would recommend dougs to anyone and I really like that they call me to remind me when my service is due.

  • Review 141 (2024-01-31 - Rating: 5)

    Would have no problem using this company again. Jonathan was very nice and knew what he was doing. Did everything asked the way that I expected it.

  • Review 142 (2021-05-18 - Rating: 5)

    Had Generac Model 22 Generator installed on 05/13/21. Had a water drain line repaired. My old replaced Bryant Generator was maintained by Dougs for ten years and kept it running for ten years until recently replaced by the Generac. I and the wife trust Dougs for great service. PS: In January of 2021 Dougs replaced the heating unit in our home.

  • Review 143 (2021-07-27 - Rating: 5)

    I’ve used Dougs on a few occasions, to do a new central a/c system and ducts, a/c preventive maintenance and most recently to unclog a drain. Each time they have come out it has been a pleasure doing business with them.

  • Review 144 (2024-10-12 - Rating: 5)

    Very satisfied. Thank you

  • Review 145 (2024-07-19 - Rating: 5)

    Grant came by and was extremely professional. Took care of everything timely and explained everything thoroughly.

  • Review 146 (2018-07-06 - Rating: 5)

    We are VERY satisfied with Dougs. Tim Venosh just did our yearly maintenance, he was so sweet and very knowledgeable ..He was very fast yet extremely thorough. Thanks Tim & Dougs!Cheryl Hotard

  • Review 147 (2023-10-29 - Rating: 5)

    Job was done effectively. I was very satisfied with my service. Daniel was professional and on time.

  • Review 148 (2023-12-07 - Rating: 4)

    I would like a paper invoice of the work done, and the itemized amount. I do not have a printer and I would like to see what was charged to my credit card. Thanks.

  • Review 149 (2018-01-07 - Rating: 5)

    Recently had my unit serviced by a tech fom Dougs. I really like the way I received a picture and a little info on the person who would be coming to my house. Service was great. Thanks for keeping my unit running efficently.

  • Review 150 (2020-10-09 - Rating: 5)

    Kenny arrived on time, took his time and made me very informed about what was happening with my air conditioner. He gave my home warranty representative all in the information needed to get us reimbursed.

  • Review 151 (2023-12-14 - Rating: 5)

    I was given excellent service. All work was described in detail and done quickly.

  • Review 152 (2021-07-06 - Rating: 5)

    Our AC went out at our rental house on a holiday. Luckily the family was able to stay somewhere else for the night and Samuel was at the house just after 7:00 AM the next day. Couldnt ask for better service!!

  • Review 153 (2024-09-05 - Rating: 5)

    Awesome very knowledgeable in his field would love to have him net time I need service

  • Review 154 (2024-08-04 - Rating: 4)

    Johnathan was so nice and professional.

  • Review 155 (2024-05-08 - Rating: 5)

    William was very nice and polite and found the problem for me.Thank you Dougs

  • Review 156 (2024-03-24 - Rating: 5)

    Jonathan is a hard worker and quickly resolved my problems. Thank you so much!

  • Review 157 (2024-10-07 - Rating: 5)

    Fast response and very professional.

  • Review 158 (2024-07-23 - Rating: 5)

    Grant was professional and did good work

  • Review 159 (2024-06-24 - Rating: 5)

    Very professional very nice and helpful Thanks Joey.

  • Review 160 (2017-07-21 - Rating: 5)

    As usual, excellent service from Dougs! Dallas was our tech, as he was last time we needed service. Prompt and professional!

  • Review 161 (2023-11-21 - Rating: 5)

    The technician was courteous during the visit, knowledgeable of what needed to be done, and executed the work well.

  • Review 162 (2024-11-14 - Rating: 5)

    Great job & friendly

  • Review 163 (2022-04-09 - Rating: 5)

    Dougs AC is very professional and so was Samuel. I will definitely suggest Dougs to anyone needing HVAC services.

  • Review 164 (2023-04-25 - Rating: 5)

    I had a new A/C unit installed. The crew that arrived were professional and very transparent with the entire process.

  • Review 165 (2024-04-18 - Rating: 5)

    Always great service from knowledgeable and very professional servicemen. AC maintenance was performed, a leak detected, and warranty covered part is ordered.

  • Review 166 (2023-09-08 - Rating: 5)

    Nick. Performed inspection and found a bad compasitor. He changed it out and finished thacleaning. He did excellent work

  • Review 167 (2021-12-17 - Rating: 5)

    Samuel was very knowledgeable. It was great working with him. Looking forward to doing more business in the near future.

  • Review 168 (2024-09-16 - Rating: 5)

    Very prompt and professional service

  • Review 169 (2024-09-15 - Rating: 5)

    Grant was informative and very helpful

  • Review 170 (2023-08-22 - Rating: 5)

    Great service , is the reason for five stars, guys were exceptional and professional. However the price was very steep

  • Review 171 (2024-06-21 - Rating: 5)

    Excellent fast installation. I really recommend Doug’s Service Company to anyone in need of A/C installation or duct work.

  • Review 172 (2021-12-23 - Rating: 5)

    I received the best service! Technicians were very professional and knowledgeable. I will recommend this company to friends and family.

  • Review 173 (2024-06-19 - Rating: 5)

    They were great. Samuel was knowledgeable and courteous. He was thorough with the maintenance and explained the whole process. Thank you.

  • Review 174 (2024-02-06 - Rating: 5)

    Was very nice and knowledgeable. Explained everything clearly. Great service.