City Plumbing, Heating & Electric, Inc.

Located in Hot springs national park, Arkansas

Address: 318 3rd St, Hot Springs, AR 71913, United States

Phone: +1 501-623-3325

Rating: 4.7

Services

Language assistance
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-21 - Rating: 5)
City Plumbing is wonderful to work with from the receptionists who always answer to the technicians whove been to my home. I have a newer home built by one of Hot Springs most respected builders and she referred me to City Plumbing. The receptionist always has answers and works with me on scheduling. Rodney and Colton have been to my house to do projects. Theyre professional and efficient then they take all the time I need to explain and review their work. I appreciate their promptness and expertise. Theyve done some good problem-solving work and trained me on how to turn up the temp on my water heater. Im glad Ive got City Plumbing.

Review 2 (2024-11-15 - Rating: 5)
Rodney was at my house within 45 minutes of me calling for a leaking kitchen sink. He explained the problem and replaced my garbage disposal in less than an hour. I will definitely use them again for any plumbing issues and will recommend hem to everyone.

Review 3 (2021-05-15 - Rating: 5)
We had an issue with our piping at our business. We called a couple plumbers who couldnt fix it. One of them told me you should call City Plumbing. Coming from a competitor, I took his word for it, and weve been using them ever since. They are absolutely fantastic and very helpful. We recently used them to replace our water fountain from 1991! He was very helpful and texted with me over which fountain to get. We love it. Drinking way more water than ever before and not wasting money or plastic.

Review 4 (2023-07-13 - Rating: 5)
City Plumbing was fabulous on ALL counts. Customer Service, responsiveness, and backing up their work! Zachary Jones and Ryan Walling were beyond professional, timely, and informative. Zach sent me descriptive pictures. I was able to send those pics and detailed invoices to the water company for an adjustment to my bill as well. Sherri always answered the phone quickly and was always helpful; I received a thank you in the mail from Sherri right after my service. Great company, great service and I know who I will use in the future.

Review 5 (2023-09-21 - Rating: 5)
City Plumbing replaced a leaky water line from the meter to my home. Throughout the process, Victor went up and beyond to make sure the job was done well and in a timely manner. I especially appreciate his attention to detail, his proactivity and his professionalism. In brief, Victor is a terrific spokesperson for City Plumbing!

Review 6 (2023-11-07 - Rating: 5)
Victor helped us with a mistake from another plumbing company. He was extremely knowledgeable, polite, and professional. We will be calling them for all of our plumbing needs.

Review 7 (2024-04-30 - Rating: 5)
They were great both times I’ve used them. Fast, professional, quick. I will use them again in the future! Rodney was also very kind.

Review 8 (2018-12-28 - Rating: 5)
Weve used City Plumbing Heating & Electric Inc. for our A/C repairs this Summer and for our plumbing repairs today. They are professional, polite, and on time. The prices are upfront and very reasonable. Charlie is a terrific plumber and I would recommend him for all of your plumbing needs. Just a wonderful bunch of folks from the office team to the techs on the ground that do a fantastic job. I highly recommend this company for all of your electrical & plumbing needs!

Review 9 (2019-08-02 - Rating: 5)
Called City plumbing early and they were able to make a same day appointment. Dewayne came ahead of scheduled appointment and quickly diagnosed the problem and corrected the issue. He treated our home with respect. I will definitely call CIty Plumbing again and recommend them to our friends. One other note; the lady that took our call to make the appointment was very pleasant and uplifting, it made a bad situation better.Thanks for the great service!!!

Review 10 (2020-07-29 - Rating: 5)
My neighbor told me about City Plumbing Heating-Electric In 2014 the year I move to Hot Springs. I started using them for my winter checkup and spring checkup on my heating and cooling system. They were always prompt when you have an appointment with them. Last year I needed a complete new heating and air conditioning unit, after getting several prices they had the best price by far. They installed the unit and had it up and running in a day. I needed them again this past Monday and they came on very quickly it was very hot. It turned out to be a wiring problem but was repaired right away. I would highly recommend them for your heating and air conditioner needs.Sonny Giddens.

Review 11 (2021-05-10 - Rating: 5)
I had two of the kindness and most knowledge Techs Zach and Vincent. They installed all new water pipes and connectors. They were very polite not only to me, but to each other. They explained everything they did in simple terms. They worked hard and got the job completed.

Review 12 (2020-09-15 - Rating: 5)
City Plumbing has installed a new dishwasher, hot water heater, dryer, and kitchen sink for us. They have also repaired both toilets in the house. The crew are outstanding -- smart, patient, and responsible. They even had great advice about a leaking gutter. Its a joy to have such kind people, like Victor, Zach, and Charlie, in our home and a relief to know that we can get great help when the next thing breaks.

Review 13 (2021-12-27 - Rating: 5)
My technician name was Vincent. He was very polite courteous and performed his job with excellence. I recommend him for any plumbing job necessary. He went straight to the problem and took care of it very efficiently.

Review 14 (2023-04-19 - Rating: 5)
Victor did a great job updating our under house pipes and our bathroom faucet. He was professional and explained what he and his crew were doing clearly.

Review 15 (2023-06-09 - Rating: 5)
Victor Diaz is prompt, knowledgeable, and polite! He got the job done well! I will ask for him by name if I ever have a plumbing need again.

Review 16 (2024-07-16 - Rating: 5)
Colten was great - very nice and professional. Appreciated that y’all responded so quickly!!

Review 17 (2018-09-26 - Rating: 5)
I am the journeyman electrician for City Plumbing Heating and Electric! I have been an electrician for over 12 years and have been here for over a year now. I thoroughly enjoy the company and the customers that trust us with their needs. If you need any of the services we offer I can assure you that we will do everything in our power to make sure your expectations are exceeded! Thank you and God Bless!

Review 18 (2022-05-02 - Rating: 5)
Brian came out in the rain to make sure my disabled daughter didnt have to suffer in the heat. He was kind and caring. He tried so hard to get it taken care of Fri but it got too late to get the parts he needed. So today he was back at it in the rain. He got us taken care of and hes our go to a/candy heat repair guy. Thank you Susan for sending out the best you guys have . Im so grateful for all he did

Review 19 (2019-07-12 - Rating: 5)
Absolutely excellent service. I called around 3 pm on a Thursday, expecting not to be able to have someone out until the next day, or even Monday because it wasnt an urgent issue. They put me on the schedule for Friday morning, but they called me within 10 minutes saying they were on the way. Cost was very reasonable, much cheaper than others i priced with. I will definitely use them in the future should problems arise!!!

Review 20 (2018-09-08 - Rating: 5)
City Plumbing is amazing!!! They always go above and beyond! We had them do electrical and plumbing work with our renovation. No one is better! Elwen in the office was so helpful and made sure we were staying in our budget!! Most companies wouldn’t do that! Thank you Elwen!

Review 21 (2020-02-12 - Rating: 5)
We had my Grandmothers hot water heater changed out 6 months ago. Later on we had them come in to check out a leak in the pipes. They changed out the leaky pipe at no charge. City Plumbing is definitely the best bang for your buck!

Review 22 (2021-10-05 - Rating: 5)
Victor from City Plumbing did an Excellent job on adding a new faucet set to include sprayer for our spa bathtub. Victor was so professional, knowledgeable and kind.

Review 23 (2021-10-05 - Rating: 5)
Victor from City Plumbing was excellent. He installed our new bathtub faucet set, to include a hand held sprayer! Thanks Victor. God bless you.

Review 24 (2020-09-05 - Rating: 5)
We called first thing in the morning and they had their guys out working within 45 minutes. After they got to our house it only took less than an hour from start to finish for them to diagnose and fix the problem. Our AC is really old and nearly due to be replaced, they could’ve easily just told us it wasn’t worth it to fix, but they didn’t. They were honest and fair.

Review 25 (2022-01-31 - Rating: 5)
Victor and Nathan came out assessed the problem gave me a quote set everything in motion. Came back Monday morning and knocked it out in a day! Very professional and pleasant also quite helpful in answering questions I had about future work. Victor gave me several quotes and I plan on using them again soon. Thank you for everything!

Review 26 (2018-09-27 - Rating: 5)
I have been a HVAC tech for City Plumbing Heating and Electric for over a year now since moving to Arkansas, and CPHEI has been the best company that i have been with in that time. We are a great family with one another and bring that same type of atmosphere to our customers as well. I would recommend them if I were a customer because we are a triple threat company with plumbers HVAC techs and electricians on hand daily. If you ever have a question regarding any field that your technician is not familiar with he will be able to refer a number to you with someone who can

Review 27 (2022-06-03 - Rating: 5)
I have used city plumbing and heating for years and have always been happy with their service and expertise. Plumbers have always been very nice, and they know their business. would recommend them higly

Review 28 (2019-10-04 - Rating: 5)
City Plumbing did some work for us at You Look Fabulous Salon. Zack and Victor responded quickly and were very efficient. Totally recommend!

Review 29 (2019-06-24 - Rating: 5)
Thankful for the great service with City Plumbing. We were in a time crunch for a remodel. Dewayne and John come out the day I called and got us back on track!!!! Great service and very professional!

Review 30 (2019-04-11 - Rating: 5)
Fast service and great work! I recommend them to anyone fare price and great work. Had Victor Diaz and John Luke take care of our water leak great guys and great work.

Review 31 (2021-11-19 - Rating: 5)
Been using them for my sprinkler system for 6 years. Always been great. Professional and on time and the office staff is so nice when you call.

Review 32 (2018-10-17 - Rating: 5)
This company company is sure to put a smile on your face after service has been completed. Very detailed in explaining the problem and always do an exceptional job. Great Technicians and outstanding quality of service.

Review 33 (2018-11-08 - Rating: 5)
We were very pleased with the prompt, professional, and great service we received from Dwayne. We highly recommend City Plumbing Heating-Electric. Thanks for great service!

Review 34 (2017-12-26 - Rating: 5)
Had a leak during the holidays and made a call in the morning. They told me they would make the attempt to be there late afternoon or first thing in the morning. They exceeded that by calling me around 2pm to say that they were on the way. Got my problem fixed fast and were friendly. I would use them again.

Review 35 (2018-12-20 - Rating: 5)
I had a Aquasana water filtration system installed by Charlie and John Luke yesterday. The system is a whole house filtration system and has a lot of tanks and filters included in it. i was amazed at the level of detail both these gentlemen displayed in getting this job done. i couldnt be happier with City Plumbing and their service

Review 36 (2024-04-24 - Rating: 5)
Rodney and Victor were so professional and efficient. Would highly recommend!

Review 37 (2018-11-30 - Rating: 5)
We had a leak in the yard they came the same day we called, They were able to locate the leak, fixed it and cleaned up the area. They are very professional, through and friendly.

Review 38 (2024-07-16 - Rating: 5)
Colton and Rodney were amazing

Review 39 (2020-05-13 - Rating: 5)
I’ve had a service contract for several years and am pleased with every visit. The techs are professional and their pricing is very reasonable

Review 40 (2022-06-27 - Rating: 5)
Great service from Charlie repairing sprinkler system. I appreciate his work so much.Ron Holt

Review 41 (2019-07-31 - Rating: 5)
I always have a great experience with this company. They have great customer service and their employees are always friendly, knowledgeable and efficient. I would highly recommend them!

Review 42 (2018-09-24 - Rating: 5)
The employees were very professional. They identified the problem and gave me a couple of options. They gave me quotes and did not pressure me. Excellent service.

Review 43 (2024-04-24 - Rating: 5)
Rodney and Victor are very professional and very friendly and I will highly recommend them.

Review 44 (2023-03-21 - Rating: 5)
Victor might well be the most exceptional plumber Ive come across. He fixed the pipes under a kitchen sink and installed a main water valve. Thank you!

Review 45 (2021-07-25 - Rating: 5)
The skill, knowledge, and personal service, displayed by the original owners, Bobby and Dixie Hood, lives on today.

Review 46 (2023-01-18 - Rating: 5)
Highly recommend this company for repairs. I have used them for years and always have had great service and responses to breakdown problems. Recently had a clothes washer hose break resulting in flooding in the house.They made adjustments to schedules and had my situation fixed in two hours. Tremendous customer service!!

Review 47 (2023-03-02 - Rating: 5)
Very professional and prompt. Replaced water line from meter to house. Will use this company again when plumber is needed.

Review 48 (2018-10-21 - Rating: 5)
I really liked that they called saying they were on their way. The one guy victor was very nice and did a great job. He was very polite and cleaned up very well after done.

Review 49 (2022-01-17 - Rating: 5)
Ive heard good things about them however I have not used them.

Review 50 (2019-04-04 - Rating: 5)
I called in am, smile lady had Dewayne & John Luke there by 12:30pm. They are both very knowledgeable, took the time needed to diagnose and explain our slow drain problem to my neighbor & I. Dwayne gave me a follow up call. Task pricing was fair for camera & expertise.👏

Review 51 (2024-02-27 - Rating: 5)
Professional, efficient,timely,and pleasant.

Review 52 (2020-02-03 - Rating: 5)
I had City Plumbing replace my gas tank type water heater with a Rinnai tankless. Victor (and Zack )did an excellent job with a very professional installation. I would highly recommend them to anyone.