West Plumbing LLC

Located in Gretna, Louisiana

Address: 1415 Hancock St, Gretna, LA 70053, United States

Phone: +1 504-382-0973

Rating: 4.3

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Review 1 (2024-06-27 - Rating: 5)
West Plumbing has been to my house several times for various plumbing projects and they have done a phenomenal job every time. What I love about West Plumbing is that they are quick to get someone out to diagnose the issue and have it finished the same day. Overall, this is a great family owned business that holds performance and customer service at the top of their priority list. 10/10

Review 2 (2024-07-17 - Rating: 5)
The West Plumbing team did an amazing job helping me majorly update my bathroom! They were efficient, professional, and the work came out great.

Review 3 (2024-05-02 - Rating: 5)
This was my second time using this team of professionals and I will forever call them if I have plumbing issues.I don’t usually write reviews, but I had to take a moment to share my story:I had water coming from the base of my toilet for the second day in a row. I watched a few YouTube videos (like we all do) and thought I could fix it myself… like we all do. After realizing all the things that could go wrong (trust me, you want a professional working on your home with water issues).I went to West Plumbing website and emailed the “contact us” and someone replied within the hour letting me know that I could be seen the very next day.They showed up right on time and got to work immediately. Both of the gentlemen that came were polite, well-mannered and very knowledgeable. I had a lot of questions and they explained everything in detail.My main line was clogged and they fixed it in a jiffy and things have been running smoothly ever since. Thank you to the team of experts; and a big shout out to the owner for instilling in your employees how important it is to take care of your customers (no matter what it takes) with THE ABSOLUTE BEST SERVICE!

Review 4 (2020-01-16 - Rating: 5)
What can I say, they did a great job. Had to replace the sewer line from the house to the street, while maneuvering around our 70 year old oak tree roots. Did the job in one day. Cleaned up after. Very little disruption. Very little damage to the ground cover. All good!

Review 5 (2024-05-22 - Rating: 5)
Bill and the whole crew at West Plumbing made an outstanding effort, they were lifesavers. Bill, Melanie, Chris, Jeremy, an few I did not meet came out a performed Twice the work that CHOICE HOME WARRANTIES and their Contractor miss diagnosed. Work was accomplished in one day and has restored this 1854 Cottage to perfect working order. Giant Shout out to WEST PLUMBING LLC.

Review 6 (2023-05-16 - Rating: 5)
West plumbing is one of the best plumbing services in town. They arrive promptly when the appointment is. They are very easy and available to communicate with. They explain the job and different options in a way thats easy for a layman to understand. Their rates are reasonable. We use them very often, and they consistently provide excellent service and repairs.

Review 7 (2023-05-16 - Rating: 5)
I can’t say enough good things about the office staff at West plumbing. Professional, quick,and also went above and beyond what was expected. They were able to get a technician out same day for my water heater that busted and had me with hot water in just a few hours. I highly recommend West Plumbing.

Review 8 (2021-12-20 - Rating: 5)
Water Bill was suddenly $1000 plus! West Plumbing had someone out fast to diagnose the problem and give an estimate. Scheduled service immediately and they got someone out soon. Came in under the estimate with quality work. Responsive. Reliable. Courteous. Honest. Reasonable.

Review 9 (2020-08-27 - Rating: 5)
My plumbing was corrected by Jill after another company charged me top dollar for shoddy work. She was extremely professional, fast, and courteous. This is a company that I highly recommend for all your plumbing services. I will also add that the price was very fair. I only give credit to companies that act in this professional manner. I only wish all that all businesses worked the way this one has for me. West Plumbing is the best.

Review 10 (2023-03-27 - Rating: 5)
Oh my gosh, I am so pleased with this business. Melanie was super helpful on the phone, and Jill came out and unclogged my toilet and replaced my water softener for a very reasonable price. I cant recommend this business enough.

Review 11 (2020-01-24 - Rating: 5)
I highly recommend West Plumbing. Melanie was able to promptly schedule a plumber to repair a sewer line under my house. The plumber was on time, polite and professional. Everything was completed in one day and the area was clean when she left. Best of all the price was much lower than what I was quoted elsewhere.

Review 12 (2017-05-23 - Rating: 5)
Used West Plumbing in the past and was very satisfied with the work from their licensed plumber Jeremy. Called them yesterday afternoon for a blockage in my A/C drain line that my A/C guy said would have to be taken care of by a plumber. First thing this morning Jill, their other licensed plumber (who had called to tell me she was coming) came and assessed the situation and fixed not only the A/C drain line problem, but cleared another issue I was having with my washing machine drain line. Extremely pleased with the professionalism of Jill and the staff at West Plumbing. Would recommend them for all your plumbing needs.

Review 13 (2023-04-18 - Rating: 5)
West plumbers were on time, able to show me the problem, answered my questions. They provided me information on cost for repairs (no surprise charges).They were accurate and speedy. I recommend this company.

Review 14 (2024-02-08 - Rating: 5)
West Plumbing is a GREAT company. Very professional, very organized, very great professional service. Thank you West Plumbing.

Review 15 (2018-04-21 - Rating: 5)
Have used West Plumbling numerous times over the last 20 years. Unclogging drains, installing new drainage under driveway, video inspection, and just recently installing a tankless water heater. Always have done an excellent job. Would highly recommend.

Review 16 (2021-11-08 - Rating: 5)
Jill cleared my drains and checked and rechecked to be sure everything was working properly. The cost was not an issue. It only took her a hour. I am pleased!

Review 17 (2024-02-08 - Rating: 5)
They came out immediately and did an amazing job. Would highly recommend this company.

Review 18 (2023-05-16 - Rating: 5)
Very Professional. Does an awesome for a fair price. I would highly recommend West Plumbing.

Review 19 (2024-05-28 - Rating: 5)
I had a very clogged tub and I got service the next day. The plumber knew exactly what to do and was through in 30 minutes (or less). Reasonable charge and a great result! Thanks.

Review 20 (2024-02-08 - Rating: 5)
Absolutely outstanding service ! From start to finish, they demonstrated the utmost professionalism , my job was handled with expertise and care. Not only were they prompt and efficient, but their pricing was incredibly reasonable compared to other quotes I received. I highly recommend this company to anyone in need of plumbing services.A true five-star experience all around !

Review 21 (2024-02-08 - Rating: 5)
Very professional and they get the work done ASAP!!! I would recommend them any day!

Review 22 (2023-04-18 - Rating: 5)
A great company with workers who are always willing and able to tackle any plumbing project that comes your way.

Review 23 (2023-05-16 - Rating: 5)
What a great professional company at an affordable rate. I am super happy with the services provided.

Review 24 (2019-12-07 - Rating: 5)
Fast work. Fair prices. Came out and gave me a good estimate for rerunning my gas lines.

Review 25 (2023-04-17 - Rating: 5)
Responsive, professional, accommodating. I would recommend to Northshore customers.

Review 26 (2023-04-02 - Rating: 5)
This company saves many places that I love all of the time! The people are so friendly and understanding through the whole process of everything. I would definitely recommend this company to anyone who asks!

Review 27 (2024-02-08 - Rating: 5)
Best plumbing experience I’ve ever had

Review 28 (2023-04-03 - Rating: 5)
Very good service, would 100% recommend to anyone

Review 29 (2022-05-29 - Rating: 5)
The staff was great... Very knowledgeable of everything... And the work was beautiful... Would recommend them to everyone...

Review 30 (2020-06-15 - Rating: 5)
A company is only good as its employees and the quality of their work. My mother had a gas leak in a 50+ year old home. After a quick internet search, West Plumbing was my choice. I was exceptionally pleased with Ms. Melanie (office manager), Greg (owner), Bill (plumber #1) and Jill (plumber #2) with their professionalism and excellent service. This was a very challenging situation and this company provided excellent, compassionate, and high quality work on time. During these tough and uncertain times (pandemic), I was extremely grateful for their personal and caring approach to help my elderly mother during a stressful and scary gas leak. THANK YOU WEST PLUMBING. Your company deserves the 5 stars!!

Review 31 (2022-08-23 - Rating: 5)
I have used West Plumbing twice and both times I was very satisfied. I may be needing them soon to check out my daughters plumbing problem.

Review 32 (2020-01-13 - Rating: 5)
I had a pipe clogged and needed to have a big job done in a certain time frame. I quoted a couple of companies and West plumbing gave me the best price. They worked tirelessly through rain to get the job done in time. 100% recommend.

Review 33 (2018-12-06 - Rating: 5)
West Plumbing in Gretna is the best! Period! I needed extensive work done in my kitchen and I was lucky enough to have “JILL” come to my home. So many times service persons will come into my home and browbeat me. Making my situation even worse but not Jill and West Plumbing! They accelerated their timeline to get me, explained repair options, and now my kitchen is better then new! Jill and West Plumbing equals No Worries!!