Big Easy Services of New Orleans, LLC.
Located in Gretna, Louisiana
Address: 2451 Belle Chasse Hwy, Terrytown, LA 70056, United States
Phone: +1 504-301-2052
Rating: 4.5
Services
- NFC mobile payments
- Credit cards
Categories
- Plumber
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-05-08 - Rating: 5)
April 2024: (See Also: November 2023, Below)Well, they did it AGAIN! Were we ever in a pinch this time with a significant drain pipe leak in our condo effecting not only us but also the unit below us. What a way to meet your neighbors! This was perhaps the most stressful home issue I have ever had to deal with - quickly and in real time!Once again, Big Easy Services hit the ball out of the park!From P.J. the scheduler, to Kerry the Office Manager, to the service guys Johnny, Sam, Kelek, Ronnie, and Ryan.Great communications, customer service, and professionalism every step of the way.Big Easy Services is certainly our preferred go to New Orleans plumbing company!Thank you everyone!November 2023:What an incredibly positive customer service experience with Big Easy Services… and those types of encounters seem to be occurring less-and-less frequently these days!I’ll admit it: I am a high maintenance customer… I ask lots of questions, I’m very particular with details and expectations, and I speak fast.However, from scheduling the work with P.J. (and the many, many calls between us before, during, and after the work – and a moment of panic in between) to the actual work completed by Josh… we could not be happier.We were replacing our kitchen and bathroom countertops and sinks, and we contracted with Big Easy Services to reconnect all the water supply and drain lines.What should have taken a couple, or a few hours took much longer, and required him to make two trips for parts. Of course, there were a couple of unexpected hiccups thrown in there. Both employees were always extremely professional, and I know I must have tested them. The price for the work was fair too.I wish I could give them a sixth star in their rating. We were first time customers for this work. While you hope to never need a plumber, the next time we do, we will be calling them!Thanks everyone! -
Review 2 (2023-08-01 - Rating: 5)
We had excellent service, very professional and fair. Big thanks to Big Easy Plumbing for taking care of our plumbing issues with my house. I wouldnt hesitate to recommend Big Easy Plumbing to our family and friends. -
Review 3 (2022-11-16 - Rating: 5)
Highly recommended for plumbing services! Best prices, very friendly, honest and extremely helpful! They went out of there way to make sure that I was 100% fixed up right and in working order. I couldnt be anymore grateful to Jeff, his crew and office staff with Big Easy Plumbing. Hopefully Ill never need plumbing services again but if I did, I know Ill be in THE BEST hands with them. Thank you, Thank you, Thank you! ⚜️ -
Review 4 (2024-03-18 - Rating: 5)
I wouldn’t think twice about recommending Big Easy Plumbing! They are on time, polite and efficient, they keep you in the loop while they’re working and honest about what needs to be done. I wouldn’t call anyone else! -
Review 5 (2022-02-17 - Rating: 5)
All of the guys were very professional and courteous. They showed up when they said they would and worked diligently to get our problem fixed. We had broken hot and cold water lines under the slab in a 2 story home. They removed minimal sheetrock and rerouted the lines in the wall and ceiling. Would absolutely recommend them!! -
Review 6 (2022-08-30 - Rating: 5)
Big Easys service team showed up and tackled my leaking kitchen sink faucet in record time. Have had no more leaks. Highly recommend! -
Review 7 (2023-10-06 - Rating: 5)
Excellent, excellent service! Very professional and always on time! They are our official plumber! -
Review 8 (2021-02-15 - Rating: 5)
Great communication, showed up in time, charges were reasonable. Very professional. Would recommend! -
Review 9 (2022-02-21 - Rating: 5)
One place to get your plumbing needs taking care up. At reasonable prices -
Review 10 (2016-08-20 - Rating: 5)
Big Easy plumber solved a problem that two others couldnt fix. Terrific service. -
Review 11 (2022-04-04 - Rating: 5)
Very professional and sent out several guys to get the job done quickly.