Gretna Plumbing & Drain Services
Located in Gretna, Nebraska
Address: 988 Burns Pl, Gretna, NE 68028, United States
Phone: +1 402-607-8157
Rating: 4.9
Services
- On-site services
- Repair services
- Credit cards
Categories
- Plumber
- Drainage service
- Pipe supplier
- Water purification company
- Water softening equipment supplier
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-08 - Rating: 5)
Gretna Plumbing was just here at our business and did a fantastic job on our main sewer line. They pumped out a bunch of mud, rocks, and debris. They really went over and beyond. Plus they were super friendly and professional. I would highly recommend them for your business or home. -
Review 2 (2024-12-10 - Rating: 4)
I was disappointed with my experience with Gretna Plumbing. The job was originally estimated at 2-3 days, but when I scheduled it and paid my deposit, I was told they could get it done in 1 day. I was then contacted about rescheduling due to the necessary parts not being in yet. I questioned the 1 day install at that time, but was again guaranteed that the job would be complete in 1 day. The crew came out to start the job on the scheduled day and informed me it would take a second day. The crew came on the second day and told me it could take a 3rd day. The job did end up getting done in 2 days and I am happy with the end result.I expressed my concern and disappointment to the owner only to be told that he had told me different and that his schedulers just don’t know. The lack of clear communication was ridiculous.On a positive note, the techs were courteous and tried to be as accommodating as they could be. Very clean and polite.Update - the owner did call about my 1 star review and expressed his concern and discussed what they could do better. He clearly care about his business and customers. -
Review 3 (2024-11-12 - Rating: 5)
We had a dual sump pump installed, replacing the builder grade pump, and they did a fantastic job. We plan on asking them to do more plumbing work in the next month or so. I highly recommend them. -
Review 4 (2024-11-06 - Rating: 5)
Gretna Plumbing & Drain Company is awesome in every facet of their company! They do quality, honest work that you can afford. They showed us what was wrong with our drains & septic tank systems and corrected & fixed our problems!!! We are extremely satisfied. We trust them with any future plumbing needs that may happen. Weve had other plumbers that just put band-aids on the problem. Gretna Plumbing & Drain Company fixed our problems totally!!! You cant go wrong with them!!! Hire them!!!!! -
Review 5 (2024-10-31 - Rating: 5)
Yesterday I came home and my backup sump pump alarm was going off. I called Gretna Plumbing and they showed up at my house within approximately 20mins and fixed the issue right away. They also made a couple other adjustments to prevent future issues. The tech advised the service was covered under warranty and no payment was required. Extremely happy for the quick service and follow through with warranty. -
Review 6 (2024-10-25 - Rating: 4)
Technician was nice and work done quickly and to my satisfaction. They made room for me in schedule and was prompt to serve me. Prices are a little high but customer service was great. Only gives 2% military discount. Discount should be higher for veterans because of sacrifices made. -
Review 7 (2025-01-02 - Rating: 5)
I have had Gretna Plumbing and Drain put a few times. They are fast, knowledgeable, and kind. I am a customer for life. -
Review 8 (2023-12-27 - Rating: 5)
Gretna Plumbing and Drain did a great job installing my tankless hot water heater, they took the old away and cleaned up when the job was done. Would Hi recommend And will use them again for plumbing needs in the future. -
Review 9 (2024-05-09 - Rating: 5)
I cannot recommend Gretna Plumbing & Drain enough!! Darrin and Caleb were so knowledgable and friendly. They were early for appointments so we didn’t have to wait around. They explained everything in detail so we could understand what needed to be done and gave us options for the repair. We felt they were honest and didn’t try to sell us on unnecessary repairs. We appreciated how quickly they came out to repair things and how efficient they were. The office staff is quick to answer calls and very good at communicating. If you’re unsure of which company to use, definitely go with Gretna Plumbing! And request Darrin and Caleb! They were fantastic!! -
Review 10 (2024-12-24 - Rating: 4)
There were some initial errors/problems after install that were discovered after follow up visits, but everything was under warranty and they were very responsive to fixing our issues and getting completely resolved. -
Review 11 (2024-02-03 - Rating: 5)
John and Darrell were very easy to work with. They installed a two way clean out for us at an affordable price. We had an emergency and they were prompt, responsive, and urgent to resolve our issue. I would recommend them to my family, friends, and others who need their expertise and professional services. -
Review 12 (2023-10-09 - Rating: 5)
We noticed water dripping through the ceiling late Friday evening. We have a fairly new house (4 yrs old) so a leak in the ceiling was unexpected, to say the least. I called GP&DS and was immediately connected with a very helpful person who took the basic information and promised to pass it on to the emergency crew. I got a timely call back from John (the owner) who confirmed my decision to shut off the water and told me they would have someone there the next morning (Saturday) between 9-11am. He couldnt have been any nicer or more helpful.The technician (Chandler) was at our home at 9AM on the dot. He immediately went to work trying to identify the source of the water leak, but it wasnt immediately obvious. He tried a number of tests, but nothing showed up. He offered me the option of cutting a hole in the wallboard (ceiling) to see if we could track it down from below. I happily agreed. Chandler was very good about making sure I knew that this was a step they dont take unnecessarily, and that I could just opt to watch the situation for a few days to see what developed. Im an engineer, so I dont like the idea of mystery water, and I told him I would be more comfortable looking and ruling out everything we could see. He went right to work and cut a modest access hole, but unfortunately we could not see any water of any kind anywhere. I settled up with him and I could not have been happier with Chandler, John and Gretna Plumbing & Drain.I would wholeheartedly recommend them to anyone with any kind of plumbing need.Chandler also kindly offered me a suite of maintenance plans that they have for water heater and plumbing maintenance. I signed up for one this AM. After owning several houses and even more water heaters, I can testify that having an annual flush will absolutely extend the life of the appliance.[Follow-up note: I have been watching the area for 3 days and there is not a drop of water to be found anywhere, and no visible leaks. I guess I will have to add mystery water to my plumbing vocabulary :) ]UPDATE 10/2023: We FINALLY discovered that if the water is not turned COMPLETELY off, the dribble runs back onto the faucet, and then down through the hole in the counter. It steadily drips until/unless the tap is turned off. It took us a long time to find this, but I dont believe there was any way for Gretna Plumbing to have figured this out. Were still very happy :) -
Review 13 (2024-11-06 - Rating: 4)
Plumbers were courteous and professional. Work was well done. Price seemed a bit high. -
Review 14 (2024-01-14 - Rating: 5)
We have used Gretna Plumbing and Drain for previous work (toilet installs, water softener, etc) and had great service. We had a plumbing issue on Christmas Eve. Derek responded within an hour from our call and had the issue fixed quickly. He explained everything that he was going to do and stayed around to make sure that the issue was resolved. Wed definitely recommend Derek and Gretna Plumbing and Drain for any plumbing needs and will use them in the future. -
Review 15 (2023-12-14 - Rating: 5)
Derek showed up early, explained what he was going to do. Started working and in just over an hour and a half completed the install. He explained what he did and showed me all the necessary functions of the new hot water heater and answered all my questions. Derek and his crew were very polite. Very happy with the service and install. Would recommend Gretna Plumbing and Drain!! -
Review 16 (2023-12-05 - Rating: 5)
Gretna Plumbing has been our preferred plumbing provider for several years. Whether its handling new construction projects, remodels, replacements, or anything in between they’ve consistently exceeded our expectations. They’ve always provided an honest assessment and their services have been at a fair price. They really do stand out among the limited contractors I feel comfortable relying on to work on my home. -
Review 17 (2024-01-20 - Rating: 5)
We had a pipe burst and flood our basement during this recent cold weather surge. I called Gretna Plumbing immediately and they had a technician out to my house within 2 hours! Derek was amazing and provided lots of information for mitigation. I had several questions after the fact and he texted me back right away with helpful tips. John also called to follow up after our service and the gals in the office were very responsive. We have used them in the past for other issues and they are prompt and provide excellent service. We have also become Dragon club members for the discount it provides. I would recommend Gretna Plumbing any day of the week! -
Review 18 (2023-12-14 - Rating: 5)
They did great! The guy answering the phone when his assistant was gone was very helpful. He squeezed me in because my kitchen sink was plugged and hence my kitchen inoperable. He sent Brady out. Brady was very honest and thorough. He admitted, like the guy on the phone, that they have never seen a situation like mine but have heard of it. Brady fixed it immediately and then performed many tests to ensure water was flowing from not only from my sink but my wash machine and main bathroom. He also explained how the water flowed to/from my sink/washing machine to my septic. To top it off he put a warranty on his work. Good to do business with Gretna Plumbing and Drain in Gretna! -
Review 19 (2024-04-19 - Rating: 5)
Called Gretna Plumbing to have someone cone out to unclog my kitchen drain. They sent Derek right out and he had everything fixed right away. He was very professional and great to work with! -
Review 20 (2024-03-19 - Rating: 5)
Derek came in and quickly figured out how to fix my issue and figured out I was still under warranty. He ordered the warrenty parts which were free. When the parts arrived, he came and fixed my water heater quickly, cleanly, and at a fair price. Thanks. -
Review 21 (2023-08-03 - Rating: 5)
Gretna Plumbing came out to make a repair on our water heater.They were on time and very personable. They made the repair in a timely and professional manner.We would use them again if needed. -
Review 22 (2023-07-14 - Rating: 5)
This is a damn good local business. I was referred by a guy whose opinion I value and couldnt be happier.We woke up with no hot water on Thursday morn. I contacted Jake at Gretna Plumbing and Drain later that afternoon. I also contacted a few other plumbers about the same time. Jakes professionalism on the phone was easily the best. We submitted a number photos so he could get an understanding of what the job entailed, and he said hed get back with us in the morning.Friday morning came and by 9am Jakes called and had a price estimate and a time his men could arrive.On such short notice, we were just hoping that someone could get our hot water back on before the weekend, but we really werent expecting it. His plumber John was at our house by 10:45am. New 75 gallon water heater installed by 12:30ish. He cleaned up nicely, and the job was done...Thats service.They were in and out. The plumbing and copper pipe work was clean and precise. And the price was better that some others I was quoted. This is an easy business to refer to people... -
Review 23 (2024-07-26 - Rating: 5)
Derek was very professional and thorough. He was friendly and they arrived on time. Will use again! -
Review 24 (2023-08-18 - Rating: 5)
My technician did an excellent job. He explained what he was going to do, put the parts together, tested the system when he finished. He then showed me a picture of the finished product and explained to me what parts I would need to operate in the future and how to do it. He finished the job in a fairly short time within the time I wanted. He was friendly and professional. I am happy with his work. Thank you. -
Review 25 (2024-04-25 - Rating: 5)
Great job for the work that they have done. Quick, professional, and respectful. They weren’t too pushy on selling additional services. Derek was easy to work with. -
Review 26 (2024-02-23 - Rating: 5)
All work and pricing was explained in detail, before work was started. The work was performed with a high level of excellence. Derek provided great customer service. Would definitely recommend them to anyone. -
Review 27 (2024-12-27 - Rating: 5)
They flushed my water heater and checked the hardness of my water to make sure my softener was doing its job. My efficient and informative as they did the work -
Review 28 (2023-09-11 - Rating: 5)
Brady is just awesome...hes great to explain what options are available, costs, and explanations as he does the work...such a good teacher! Both techs were very pleasant, professional and just overall a pleasure to do business with. Great customer service! -
Review 29 (2023-05-30 - Rating: 5)
Gretna plumbing is our go to for any plumbing repairs or installation. We appreciate that they are not trying to hard sell us but seeking to find solutions. They are up front, direct, extremely helpful, knowledgeable and thorough. We have been customers for many years and can count on quality service and support. -
Review 30 (2024-10-25 - Rating: 5)
These guys are seriously amazing. Great service, quality work. They go the extra mile. -
Review 31 (2022-05-03 - Rating: 5)
I am completely impressed by the response and service from Gretna Plumbing! Yesterday, late in the day, we had a leak coming from the cold water faucet that our washing machine connects to. I spoke with Kennedy and she had someone (John, the owner) to our home within 30 minutes which to me was amazing!! John stopped the leak and told us he would have to pick up a part, and was back this morning and completed the repair. In addition, he quickly repaired a bathroom faucet that had a small leak in just minutes. Not only was John Ellis a pleasant and professional individual to work with, but his service was exceptional and reasonably priced. I will definitely use and highly recommend Gretna Plumbing to all my friends and neighbors in the future! -
Review 32 (2024-04-17 - Rating: 5)
Super satisfied...within the time window. Constant communication on arrival. Fixed my problems proficiently in timely manner. A very professional company we will definitely be using them again. -
Review 33 (2023-12-19 - Rating: 5)
While the price of the disposal was higher than buying myself at a big box store, the service tech got it installed in no time. And we are covered for needed repairs if we have a problem. -
Review 34 (2023-03-04 - Rating: 5)
Gretna Plumbing is fantastic. I had a main line blockage that was causing the ground level of my building to backup and flood. I called at 12:30. They were fully booked for the day, but were able to move things around and had the issue resolved by 3:30. Just incredible service that saved me countless time and money in potential damage from the flooding. You do not need to look elsewhere. Gretna plumbing is best. -
Review 35 (2024-11-11 - Rating: 5)
Great experience. Called about a leaking water heater over the weekend. Derek and Coby were out first thing Monday morning looked at the job, recommended a replacement and were in and out by 11am. This included drive time to and from to go pick up the new water heater. Very professional and quick…highly recommended. -
Review 36 (2023-05-06 - Rating: 5)
Water softener inspection/diagnostic check. I had Gretna Plumbing install our water softener a few years ago. We always thought our water wasn’t as soft as we’d hoped for. We scheduled, and Darren was on time and explained everything. They checked the water and changed the salt level settings. We’ve already noticed a big difference. Thanks and we will continue to use and refer Gretna Plumbing! -
Review 37 (2021-01-30 - Rating: 5)
I have now used Gretna Plumbing two times, they do a great job. They helped me understand why our drain was continually plugging up and gave ideas of a fix. Our water heater was leaking, I called Gretna Plumbing late evening to let them know of my issue, they were at my house the next morning and did an inspection on the water heater, it was bad and they also check for a warranty as it did still have one. Had a new water heater installed within a few hours. Great Job!! Great experience!! -
Review 38 (2021-04-20 - Rating: 5)
My experience was very good with Gretna Plumbing from start to finish. They were able to get me a service person within 3 days, and only needed half an hour to finish the job. I have not had any problems with the faucet since the repair was made. -
Review 39 (2021-11-05 - Rating: 5)
After it became apparent that I had a clog in my drain line out to my septic tank (which exceeded my ability to unclog and had the potential for a huge mess) I gave John at Gretna Plumbing a call. He dispatched two of his guys out to my house and they were there within an hour after my call and had the line to my septic cleared within 30 minutes. They were prompt, courteous, and professional. If youre in need of any plumbing services, John and his guys are honest, reliable, and will do right by his customers. I wont hesitate to call Gretna Plumbing the next time I am in need of anything plumbing related. -
Review 40 (2023-09-18 - Rating: 5)
I have had problems with my kitchen drain for years, slow to drain and complete stoppages.it appears that when the drain was installed it had too many 90 degree angles and a slight upgrade leading to main sewar line. Some new pvc pipe and a thorough drain cleaning and all is well in the world. I would highly recommend Gretna Plumbing and Drain for all your plumbing needs -
Review 41 (2023-11-20 - Rating: 5)
The best! Easy to work with. Arrived when they said they would be here. Helpful. Answered our questions and efficiently solved our hot water heater and water softener issues. Highly recommend! -
Review 42 (2022-01-12 - Rating: 5)
Dont normally write reviews but my experience with John, Kennedy and Tom was fantastic. John answered his phone on the weekend and Kennedy got me scheduled quickly and efficiently on Monday. Tom came on time, fixed the problem and even helped me understand my plumbing configuration better, hopefully preventing future problems. Would highly recommend Gretna Plumbing & Drain Services for anyone that needs professional, timely and quality plumbing work! Thanks! -
Review 43 (2023-12-11 - Rating: 5)
Brady was great in helping resolve my water heater issue. He was helpful and explained how he resolved this issue. I recommend Gretna Plumbing and Drain Service. -
Review 44 (2024-06-25 - Rating: 5)
Derek was spectacular. Repaired the softener. Quick. Easy. Saved us a bundle. Could not be happier. -
Review 45 (2023-12-21 - Rating: 4)
Brady, did a fantastic job making sure I was well informed about everything there was to know about my sump pump and why it did what it did. He gave me lots of information about different options from replacement parts to a whole new pump and his recommendations. -
Review 46 (2023-06-05 - Rating: 5)
They were here the same day I called. We were without hot water for the entire weekend and wanted to get it fixed fast. They were here at 11 and done by 3:30. Took out 2 old water heater and replaced with 1 larger heater. Very courteous and protective of our rugs and walls. -
Review 47 (2024-12-12 - Rating: 5)
Had a garbage disposal that had plugged and they can out on Good Friday within an hour of calling and had it fixed! Then followed up to make sure that everything was to my satisfaction. -
Review 48 (2023-11-30 - Rating: 5)
Darrin from Gretna Plumbing and Drain was fantastic. He arrived promptly at the requested time and was friendly and professional.i highly recommend Darrin and Gretna Plumbing for your plumbing needs. -
Review 49 (2023-06-06 - Rating: 5)
We hired Gretna Plumbing and Drain to install a septic tank and water line, along with the interior plumbing for a new garage building. John and his entire staff have been very accommodating, good to work with and willing to explain the work that they are completing. -
Review 50 (2021-11-29 - Rating: 5)
I found myself in a panic the day before Thanksgiving. My toilet had broken and I didnt have the time to fix it before my company arrived later in the afternoon. I had called several Large plumbers in the area who didnt have any appointments available until the following week. I took a shot and called Gretna Plumbing & Drain Services. I did get voicemail, however was called back immediately by the owner himself. He promised that someone would be out to help even if it was himself to come and get my guest bathroom up and running. He called back within 20 minutes and said he had a guy coming out within an hour. The repair was quick and so very much appreciated. Thank you for taking the time to understand my circumstances instead of just thinking of me as a number. I will definitely call again in the future! -
Review 51 (2021-01-27 - Rating: 5)
Meet John of Gretna Plumbing while working at Gretna Ace Hardware and was impressed with him. So when I needed some plumbing work thats who I called. They have repaired my water heater a couple of times.Had them install a water softener system, laundry sink and outside faucet. Have always been satisfied and happy with the work done. -
Review 52 (2021-01-29 - Rating: 5)
We had bad plumbing experiences with other plumbers in the past; so dreaded & postponed several plumbing issues/projects. We tried Gretna Plumbing(especially Brady) & have been highly satisfied with all aspects of their work. We started with plumbing & installing a new kitchen sink w faucets & disposal & have moved on to use them for several other projects. Im relieved to have resolved all our current plumbing issues & know I have a great contact for any future issues.Thanks for all your hard work. -
Review 53 (2016-03-01 - Rating: 5)
We had an after hours issue with our water heater. Not only was he quick to respond, but John was able to ask the right questions to determine if he needed to come out immediately or 1st thing in the morning (saving both of us time & us money). Gretna Plumbing & Drain Services does honest business with integrity. Highly recommend Gretna Plumbing!!! -
Review 54 (2024-11-06 - Rating: 5)
Very professional,efficient and timely. Would highly recommend this company -
Review 55 (2023-12-24 - Rating: 5)
Derek came on Christmas Eve and saved the day!! Got a new sump pump. Derek was very friendly. Highly recommend Gretna Plumbing and ask for Derek. -
Review 56 (2024-04-25 - Rating: 5)
Punctual, super friendly, very knowledgeable with a high degree of pride in their craftsmanship. 5/5 stars to this outstanding company was a no brainer. -
Review 57 (2015-04-04 - Rating: 5)
Called John the morning our water heater went out and he was able to check it out within an hour. We got the water heater replaced that day and also had him install a water softener on a later date. He and his assistant Mike were both very professional and friendly. They did a great job installing the appliances and also helped me solve an issue I was having with my kitchen faucet. I would recommend them to anyone. -
Review 58 (2019-02-27 - Rating: 5)
Recommended by a good friend. They were very friendly and able to schedule me an appt right away. Brady was super helpful and answered all my questions. He explained exactly what was going on so I could understand. He is very knowledgeable and was super efficient! I shouldve called them sooner! Definitely only calling Gretna Plumbing in the future. -
Review 59 (2023-08-23 - Rating: 5)
LGretna Plumbing is amazing and has really helped me out in a bind. Kennedy is so sweet !!The guys tht came out are very nice Pedro, Jose, Darren, Chandler & Fletcher! -
Review 60 (2021-03-18 - Rating: 5)
We recently discovered that a pipe burst in our basement. I called over to Gretna Plumbing and told them what was going on and they had someone out to our house within a half an hour. Service was excellent they were able to complete the job right away and the plumber that came out was awesome to work with. Thank you guys for your quick response and help! -
Review 61 (2019-04-26 - Rating: 5)
Outstanding. We just had a kitchen sink faucet replaced, but I cant say enough good things about the service. John Ellis explained everything, was quick, extremely courteous, and pleasant. Kennedy in their office was great to work with, as well. I had a question about a sticking valve and John actually advised me not to change it, because it wasnt necessary and didnt want me spending unnecessary money. I really appreciate that he told me the cost up front before starting the work. -
Review 62 (2021-04-23 - Rating: 5)
Gretna Plumbing and Drain installed my water heater and water softener. John and team were completely professional, efficient and worked diligently to get a pretty decrepit old water heater out of my home and the new one installed along with a new water softener. I would highly recommend their services, and will call them again in the future if there is anything plumbing or drain related that I need. -
Review 63 (2021-04-19 - Rating: 5)
They have been very professional and timely with their work. We have had the whole house protection package for the past 10 years, They did a very good job after the 2019 flood destroyed the water heater and the water treatment system, including the disposal of the old parts. We would give them 5 stars on all of their work. -
Review 64 (2023-08-16 - Rating: 5)
Fantastic work by a great team at a great business. Gretna Plumbing got us fixed up same day our hot water heater went out. -
Review 65 (2023-08-04 - Rating: 5)
This was the 3rd time that we used Gretna plumbing and as always, they were on time with prompt, professional and efficient service at a fair price. We will continue to use Gretna Plumbing for all of our plumbing needs. -
Review 66 (2024-04-03 - Rating: 5)
Very professional and quick. Showed up early and was thorough about what was going to be done. I recommend Derek for plumbing repairs. -
Review 67 (2023-07-12 - Rating: 5)
Gretna Plumbing did a great job replacing the main water shutoff in my home. They completed the work in a timely manner at the quoted price -
Review 68 (2024-12-23 - Rating: 5)
Prompt,friendly,professional, I felt like I was getting the best! -
Review 69 (2016-03-01 - Rating: 5)
John and Co. at Gretna Plumbing and Drain were a real pleasure to work with. We are finishing our basement and John did an excellent job hooking up all the plumbing in our basement bathroom. He was very professional, understood what we wanted and kept us informed of any changes. I would highly recommend John and his staff for any plumbing project, he will do a thorough job and it will be done right. -
Review 70 (2024-12-17 - Rating: 5)
Great service! Highly recommend this plumbing company -
Review 71 (2021-03-23 - Rating: 5)
Gretna Plumbing replaced my Sump Pump and re-routed the corresponding pvc piping. Their plumber arrived on time, and was very efficient & skilled. Very happy with the work performed, and I would highly recommend them to everyone! - Mr. Kelly Smith -
Review 72 (2022-03-22 - Rating: 5)
WE called Gretna Plumbing to relocate a gas line and shut off valve in back of our stove so that we could move the stove closer to the wall. Their crew came out when scheduled and moved the gas line into the wall behind the stove. After they left I noticed that where they moved the gas line in our basement the line was hanging approximately 18 from the ceiling. We call Gretna and they sent a supervisor out to see what he could do to correct the problem. he took some pictures and a video of the gas line and sent it to his office for review. Within an hour the owner of their company came with a service tech.and both of them did a very professional job in attaching the gas line to the upper floor joists.Their service is second to none. We highly recommend Gretna Plumbing for your plumbing needs. -
Review 73 (2021-04-19 - Rating: 5)
The guys from Gretna Plumbing arrived on time and were very polite and courteous. They got right to work and cleaned up after themselves before they left. John made sure I was happy with their service -
Review 74 (2023-03-07 - Rating: 5)
Tom was so kind and professional and took the time to explain to me what he was doing. The problem is fixed! I will definitely be recommending Gretna Plumbing to my friends and family! Thank you so much! -
Review 75 (2020-11-12 - Rating: 5)
John, the owner, called me directly to correct my contractors negligence and poor communication. He sent THREE wonderful technicians (DJ, Chandler and Jake) and within hours they repaired my plumbing, set my toilet, installed my shower hardware and installed my new water heater. He did everything correctly to win my business again and again! I cannot thank him and his team (including his wonderful office manager, Kennedy) enough for the professionalism, communication, efficiency and kindness they brought to my project! They fixed mistakes that were not theirs to fix and make right a horrible situation! I would highly recommend them for any job big or small! -
Review 76 (2023-06-19 - Rating: 5)
Very professional and a great value! Highly recommend for water softener and plumbing needs! Couldn’t ask for a better crew to work with. Thank you Gretna Plumbing & Drain. -
Review 77 (2017-12-12 - Rating: 5)
Chris was friendly, and did a great job on our leaky pipes. We were late getting back to the house to meet him, and he was nice enough to wait for us till we get there. Overall, great customer service. We would recommend their business to our friends and families!- Ashlee and Jon -
Review 78 (2021-01-29 - Rating: 5)
My water softner was not working properly after moving to the Gretna - Tiburon area. In researching found the water softner was under warranty and Gretna Plumbing was the authorized dealer for these types of water softners.I contacted Gretna Plumbing & John Elliss team made numerous trips to my home in determining the issue. They provided superior service in sticking with me and fixing my water softner issue and was only charged for the initial trip and I know they were out at least four times.Having been in the service industry over 40 years and it would have been very easy for John and his team to send the issue back to the manufacturer, they did not. Now I have water softner that is working properly in an area that has very high hard water levels.I cant thank Gretna Plumbing and John Ellis enough for standing by me and fixing my water softner problem!!!Im a customer for life of Gretna Plumbing as long as I live in Gretna, NE.Sincerely,Larry Byrnes -
Review 79 (2019-01-22 - Rating: 5)
John and his team were great to work with. They were able to order a part for our water heater and come out the same day to fix it, even with the initial phone call at 1 pm! We love supporting local businesses and would work with them again in the future. -
Review 80 (2021-01-27 - Rating: 5)
Gretna Plumbing & Drain Services found the water pipe/main for our new home we built in 2018. The first plumbing company could not locate it after many attempts, and consequent bids were uncertain and costly - a couple which included digging up the street!?! We are so pleased with the workmanship and service at Gretna Plumbing! Highly recommend! -
Review 81 (2022-11-07 - Rating: 5)
From the moment you call in and talk to Kennedy they are on it! Tom is always so professional, extremely knowledgably, always on time -he only wants the best for you. Tom always does a great job suggestion solutions and fixing the problem. He is fantastic! No need to look anywhere else! They will be my plumber for life. -
Review 82 (2024-10-18 - Rating: 5)
Professional company with polite and talented plumbers with great products. I recommend them highly for Springfield, Nebraska area as well as Gretna. -
Review 83 (2016-02-10 - Rating: 5)
Recently moved to Bellevue from out of state. Bought our home and intended on purchasing a water softener. John from Gretna Plumbing did our consultation and talked to us first to understand our intent and water usage in the household. He talked about recommended size of units, pros/cons of various models, and then when he saw our current gas water heater he informed us it was from 1985 -- the age of the house. We learned we had scalding hot water because the thermostat was likely corroded. John didnt push at all, but explained that water heaters are designed to last roughly 10 years. He offered more recommendations, explanations of how he would do the work, models he would use, where he could place equipment, etc. We learned more in 1 hour with him than at any major home improvement store. In the end, we decided to go with a new water heater and two piece water softener system. John had great availability to install and gave us an excellent price, plus peace of mind that our old system wont die on us in the middle of winter. John and Jacob came to install everything and were friendly, professional, and explained everything about the system so that we could understand our equipment. Knowing that he also provides 24 hour emergency service gives us great peace of mind. Gretna Plumbing has earned our trust and continued business. -
Review 84 (2016-01-16 - Rating: 5)
John and his staff At GP & Drain are both very professional and skilled at what they do. More importantly, they care about their results and their work and your satisfaction. Their pricing is more than fair and are not commission-based. He just installed a Sterling water softener on Wed and we are already noticing a difference in the cleanliness of our dishes and the shower suds is highly improved. Thanks again, John and Jake! -
Review 85 (2015-08-13 - Rating: 5)
John Ellis at Gretna Pluming and Drain Service is awesome! I have used John on several occasions to install a new kitchen sink & new faucet, a new water heater, completely build a restroom in my basement when I remodeled. Every time John & his employees are the consummate professionals. John presents options for repair or replacement, PROVIDES COMPETITIVE PRICING, allows me to make an unpressured decision and follows through with a clean & professional install. John & his employees are clean, polite and always clean up their mess. Id use Gretna Pluming & Drain Service for any of my plumbing needs and would recommend them to anyone! Give them a try, you wont be sorry you did! -
Review 86 (2019-12-24 - Rating: 5)
I highly recommend!I called for service on a Monday morning, they werent sure they could get me in until Tuesday, received a call one hour later, and they were at my door 20 minutes later. I was able to work from home while they did their work. Hands down best service and quality work in a timely manner and the price was spot on and very fair!So glad I found this company! -
Review 87 (2019-10-18 - Rating: 5)
We had a water temperature issue and leaky shower in our master bath. Brady at Gretna plumbing replaced a part and fixed issue. It was easy to communicate with the staff and everyone was organized and professional! Glad I dont have to look elsewhere and have a plumbing company I can count and depend on! -
Review 88 (2024-04-09 - Rating: 5)
Had a broken water service valve and Derek was here on time and made the repairs. He did this in a timely manner and I’m very happy with the work done here! -
Review 89 (2020-11-19 - Rating: 5)
Just wanted to say that Gretna Plumbing is a great company to work with. They are very fast, friendly and professional. Highly recommend them for all your plumbing and drain needs. -
Review 90 (2024-07-23 - Rating: 5)
Great service from Derek! Got what we thought was a ruined garbage disposal going again! -
Review 91 (2024-01-18 - Rating: 5)
Excellent service, a very professional plumber, courteous, efficent, and kept a clean work enviorment. I would, and will recommend them to anyone. THANK YOU GRETNA PLUMBING!!!!!!!! -
Review 92 (2016-03-15 - Rating: 5)
Always the best service in the worst times. Any time we have a break, burst, leak, or just need some help, John and Mike are out immediately. They always have a smile, do good work, and are just good folks. We had a problem with a basement floor drain and John got it fixed. While he was in the basement, he noticed that our hot water heater was leaking and he asked us about and then just fixed it. No charge, just a simple repair and a smile. Best service ever! -
Review 93 (2021-06-09 - Rating: 5)
Tom is very knowledgeable - He and Konner came and quickly replaced valves on some very old pipes in our building. They were friendly and very professional. We appreciate the high quality work. -
Review 94 (2015-03-25 - Rating: 5)
Great experience with Gretna Plumbing. John was very professional, on time, and polite. He followed up before and after the job. I would highly recommend Gretna Plumbing for all your plumbing needs. -
Review 95 (2016-03-09 - Rating: 5)
For 8 months we had issues with a sewer drain backing up into our basement. John was the 5th plumber out to look at it and the ONLY ONE who suggested diagnosing the problem before simply spending money to fix something we couldnt see. He was calm, professional, fast, and responsible with our money. He will be the FIRST call we make going forward. I highly recommend him! -
Review 96 (2018-08-17 - Rating: 5)
Had Brady out to cable our drain. Couldnt have been more happier. He explained the process and how to help prevent future problems. Very professional. Will definitely use Gretna Plumbing again if plumbing issues arise. -
Review 97 (2017-04-20 - Rating: 5)
Ive had John help me out with a couple different projects now, and the service is always excellent. Professional, customer-centered, and cares more about the community than making a quick buck. Id recommend him to anyone. -
Review 98 (2023-06-06 - Rating: 5)
Daren was timely and professional.I felt lucky Gretna Plumbing sent a tech the same afternoon of my call because an old toilet seal was letting sewer gas deep into my home. The new toilet job was completed inside of 2 hours. Very pleased and will use them again. -
Review 99 (2015-06-29 - Rating: 5)
Thanks to John for installing our new Halo water system. Our water is softer, cleaner and tastes so much better! Check into the Halo system or call John for more information. This company is so professional and friendly. They have helped us many times in our new house and we would not hesitate to call them again. -
Review 100 (2023-12-26 - Rating: 5)
We are very happy with the services of Gretna Plumbing. They were prompt and professional. We can TRUST them to be honest. -
Review 101 (2017-05-26 - Rating: 5)
From this point on, Ill never hire anyone else but John and his staff. They are professional and the epitome of what a great small town company should be. They installed a water softener and sump pump at our home recently and would recommend them to anyone. Great people, great customer service! -
Review 102 (2016-01-09 - Rating: 5)
Got myself in a little too deep on a plumbing project on Friday night. Left the water off overnight and called John at 8:15 am on Saturday. He was at our house by 9:30 and had our situation resolved by 10:30. Friendly and courteous and did quality work. -
Review 103 (2024-11-19 - Rating: 5)
Great experience with John. Solid communicator and efficient with his time fixing our problem. Such a benefit to have a good business like Gretna Plumbing & Drain Services in our town. -
Review 104 (2024-05-14 - Rating: 5)
Gretna Plumbing got right to me when I had an emergency. They are hands on and amazing at explaining everything!!! -
Review 105 (2022-08-03 - Rating: 5)
Very professional. Friendly. John was swamped but had me bring my camper by for a look. 1st visit all the guys were at the shop and jumped on it like a Nascar pit crew. LOL. 2nd visit was to finish up. Leakes fixed. Thanks guys. Will use again. Highly recommend. 👍 -
Review 106 (2021-01-29 - Rating: 5)
I have used Gretna Plumbing and Drain several times at mulitple properties. They are responsive and easy to work with. Highly recommend them for any plumbing issue. -
Review 107 (2024-10-18 - Rating: 5)
Very Friendly & thorough. Highly recommend -
Review 108 (2024-05-10 - Rating: 5)
Great service! Super friendly and explained everything clearly before beginning the work. Highly recommend! -
Review 109 (2019-01-21 - Rating: 5)
John and his team are honest, friendly and care about their customers. If you need any plumbing needs call them! Just installed a new tankless water heater and gym family couldn’t be happier! -
Review 110 (2023-07-07 - Rating: 5)
Darren came out the same day within an hour, and had my broken pipe fixed within 15 minutes. Couldn’t be happier with my experience! -
Review 111 (2023-09-15 - Rating: 5)
They replaced our water softener.Very honest, replaced some pipes to make a better installation.Would highly recommend! -
Review 112 (2021-05-08 - Rating: 5)
They installed our sump pumps and back systems for power outages. They did excellent work, were professional and very fair priced for the work they did. This will be my go to plumber in the future. -
Review 113 (2015-09-20 - Rating: 5)
We had an emergency on Sunday morning and John came out right away and fixed the problem while several other companies wouldnt come out until Monday. Great customer service as well. He will be our first call going forward. -
Review 114 (2015-09-30 - Rating: 5)
We recently had our kitchen faucet installed by Gretna Plumbing & Drain Services. The staff are skilled and kind. We will use Gretna Plumbing & Drain Services again for future work. -
Review 115 (2023-11-17 - Rating: 5)
Gretna Plumbing has always been honest and prompt whenever I have had a need to call them. -
Review 116 (2021-01-27 - Rating: 5)
I would highly recommend Gretna Plumbing. They were professional and explained what they were doing. The repair was done quickly and done right. Will definitely use them again. -
Review 117 (2021-01-29 - Rating: 5)
Gretna Plumbing has handled my commercial and residential plumbing needs in a fair and professional manner.Yes, I would recommend them. -
Review 118 (2023-09-05 - Rating: 5)
We are very pleased with the one-on-one touch we received and the friendliness of everyone. they give plumbers a good name. -
Review 119 (2024-05-31 - Rating: 5)
Derek came in and explained everything very clearly and helped me with all plumbing needs -
Review 120 (2023-09-14 - Rating: 4)
Darrin is so nice and easy to talk to. Explained the problem and showed me. Great fast service! -
Review 121 (2018-08-22 - Rating: 5)
I found out my sump pump went out on Monday during the rain storm. I called the after hours number and John had his crew out in under and hour. Brady and Chandler are true professionals and had my sump pump fixed in 30 minutes. Thanks Gretna Plumbing! -
Review 122 (2021-06-04 - Rating: 5)
Very professional and willing to assist in how we wanted things completed. John gave good suggestions that we were not aware of. Had several different workers and they explained things and were all easy to work with -
Review 123 (2023-11-29 - Rating: 5)
The professionalism and time given was was very good in helping to figure out our bathroom leak and water valve. Thank you! -
Review 124 (2021-01-27 - Rating: 5)
Brady and Chandler made quick work of upgrading our home water heater. Both were friendly and professional.Thanks for your help! -
Review 125 (2017-02-14 - Rating: 5)
John and his crew, was called and came to see what our plans where,He arrived promptly when he said he would,and did a great job ....we will have him again when we finish the basement. Thank you John and crew! Mel and Sylvia Russell -
Review 126 (2021-01-28 - Rating: 5)
The ran a natural gas line to the garage and then installed a garage heater for us. Works great - cars are never colder than 40 degrees which makes a huge difference in the winter! -
Review 127 (2024-05-10 - Rating: 5)
Very professional and knowledgeable team!I have zero complaints and only good things to say. Quickly found the issue and location of the clog that I had and took care of it. I liked the experience so much that I became a Dragon Member! Will definitely continue to use them for all future plumbing issues! -
Review 128 (2024-04-30 - Rating: 5)
Arrived on time and was very professional. Got my shower up and running same day -
Review 129 (2023-12-14 - Rating: 5)
These guys are tops in my book. They are professional, polite and very accommodating. They do the job in a timely manner and never leave a mess to clean up afterward. -
Review 130 (2019-03-14 - Rating: 5)
Great service on a cold day! They were very polite and courteous something you dont see often. I will recommend this company highly especially Brady! -
Review 131 (2024-05-06 - Rating: 5)
Darrin was super professional and great work! Would recommend! -
Review 132 (2024-03-27 - Rating: 5)
Great to have Gretna Plumbing solve a problem for us quickly. Called in the morning and had a new kitchen faucet installed the same day after talking with the owner John about best options. Darren came out and took care of the work without an issue. Highly recommend. -
Review 133 (2021-01-28 - Rating: 5)
Easy to schedule, didnt have to wait for days, technician was in and out. Havent had any issues with Water Heater or Faucet since! Thanks guys! -
Review 134 (2015-12-04 - Rating: 5)
John was professional and efficient. The service was great! More importantly his personality is infectious and was a pleasure to work with. -
Review 135 (2023-06-15 - Rating: 5)
Chandler is always great, though weve spent waaay too much money with you guys lately! -
Review 136 (2015-05-19 - Rating: 5)
I WANTED JOHN TO REPLACE THE MAIN VALVE COMING INTO THE HOUSE. HE FIXED THE VALVE WITHOUT REPLACING IT AND SAVED ME A LOT OF MONEY. HE WAS VERY FRIENDLY AND PROFESSIONAL. I ENJOYED TALKING TO HIM AND HIS ASSISTANT. ID RECOMMEND HIM TO FAMILY AND FRIENDS -
Review 137 (2020-05-02 - Rating: 5)
Great company for all of your plumbing needs. Very professional and timely. We would recommend them anytime. -
Review 138 (2025-01-07 - Rating: 5)
I’ve hired Gretna Plumbing many times and have never been disappointed. They have shown up on time or a bit earlier than scheduled. They are respectful, do fast and quality work for a very fair price that’s discussed up front. I never hesitate to call them when we have plumbing issues.If I could give 6 stars I would. -
Review 139 (2024-05-24 - Rating: 5)
Gretna Plumbing came out to fix the stopper in our sink. They were very professional and explained everything that was going on. We have used them a few times now and I highly recommend them. -
Review 140 (2024-05-23 - Rating: 5)
Friendly, on time, very helpful in explaining the faucet problem -
Review 141 (2023-09-11 - Rating: 5)
Very professionally and friendly. Definitely will use from now one. Price seemed fair. -
Review 142 (2024-10-29 - Rating: 5)
Fast friendly & affordable -
Review 143 (2018-06-12 - Rating: 5)
Excellent service-problem diagnosed and fixed quickly and accurately! Friendly, courteous and professional! Nice people wot work with-will use again and again-thank you. -
Review 144 (2023-07-25 - Rating: 5)
Brady did a good job cleaning out our basement drain. He was very professional. -
Review 145 (2024-04-24 - Rating: 5)
Darrin came out to look at our disposal. It needed to be replaced. He was quick and friendly! Definitely would recommend to anyone looking for a plumber. -
Review 146 (2024-04-30 - Rating: 5)
John was very professional in all aspects of what they did for us. Would definitely use again. Price was not unreasonable. -
Review 147 (2021-01-26 - Rating: 5)
We had an emergency, like a pipe breaking in the laundry in the basement and these guys jump right on it and save the day! Exceptional service and very reasonable rates. -
Review 148 (2024-06-21 - Rating: 5)
Very professional and polite, did great work! -
Review 149 (2024-04-02 - Rating: 5)
Derek did an awesome job clearing a very deep clog in our home. He was very courteous and knowledgeable about our issues.We would definitely use them again! -
Review 150 (2024-06-25 - Rating: 5)
On time and very helpful. Will call again! -
Review 151 (2023-09-19 - Rating: 5)
Great service, value and professional! Installed a reverse osmosis drinking water system. -
Review 152 (2023-12-27 - Rating: 5)
Darin and Derek came out to service a blockage over the holidays. Greeted me with smiles and kept a smile throughout the process of working on a toilet clog. They were on time, knowledgeable, helpful, and great men. It was evident right away they were men of greater character. -
Review 153 (2023-11-01 - Rating: 5)
Straightforward estimate, good communication about timing and cost, polite and efficient service. -
Review 154 (2024-08-30 - Rating: 5)
Very friendly and knowledgeable. -
Review 155 (2023-12-11 - Rating: 5)
Superior service, friendly, knowledgeable, and willing to help teach you some at home tips and tricks. -
Review 156 (2024-05-24 - Rating: 5)
Derek was easy to work with and fixed our problem quickly in the morning! Would highly recommend! -
Review 157 (2024-04-18 - Rating: 5)
Awesome service! Friendly, attentive, great work! -
Review 158 (2023-09-11 - Rating: 5)
Gretna Plumbing has proven time and time again that they are the best plumbing company around. When other companies recommended full replacement of products, Gretna Plumbing has come in to fix the job, saving us thousands! If you want honest, trustworthy and reliable workers, this is the place. We absolutely wouldn’t look anywhere else and we recommend them to everyone we know. -
Review 159 (2021-07-01 - Rating: 5)
Great service! Techs know their stuff. Morgan gets you an appointment in good time -
Review 160 (2023-09-06 - Rating: 5)
We are very pleased with the employees and their fast dependable service. They are a company we TRUST! -
Review 161 (2024-03-05 - Rating: 5)
Derek & Darren were efficient, professional, capable, and kind. Gretna Plumbing will be the first called for any future plumbing needs - and these two will by name requested. My standards are high and they were met. -
Review 162 (2024-12-27 - Rating: 5)
Brady was great. Professional, knowledgeable and friendly. Not only did he resolve the immediate problem, but its important to him, and especially to me, that he identifies the source of the issue and resolves that for a permanent fix. -
Review 163 (2024-05-30 - Rating: 5)
On time and total pros who clean up when their done. -
Review 164 (2023-11-22 - Rating: 5)
I had a water leak. Called about 10 in the morning and they came that same afternoon -
Review 165 (2023-09-18 - Rating: 5)
We had Gretna Plumbing do our basement bathroom, and they did a great job! They showed up when they said they would and got our project done on schedule. They make sure you are on the same page before any work is done so you know exactly how the job will go and the time frame it will be done in. I really appreciate how they operate! Thanks for doing great work! -
Review 166 (2023-09-12 - Rating: 4)
Technician tried their best to unclog the drain and came up with a temporary solution. -
Review 167 (2024-04-17 - Rating: 5)
Darrin did a great job with our drains -
Review 168 (2021-01-27 - Rating: 5)
Even though it was unplanned, they made it a very smooth and no stress experience. Highly recommend them. -
Review 169 (2021-06-17 - Rating: 5)
Quick response, good communication and excellent service. I will be using Gretna Plumbing again. -
Review 170 (2024-01-17 - Rating: 5)
Derek was very easy to work with and did above and beyond on explaining the process to fix our plumbing issues. -
Review 171 (2024-03-21 - Rating: 5)
Great job for Walgreens at 9001 w Center Rd -
Review 172 (2021-04-19 - Rating: 5)
They did the plumbing finishing the basement full bath and kitchen sink very quick and reasonable price. -
Review 173 (2023-08-16 - Rating: 5)
Very professional and knowledgeable and completed the job as promised. Highly recommend -
Review 174 (2023-08-29 - Rating: 4)
Our tech Derek was friendly and fast. -
Review 175 (2023-10-11 - Rating: 5)
Derek was amazing and professional. walked me through what he would do to solve the issue. Highly Recommended l! -
Review 176 (2024-01-18 - Rating: 5)
Excellent service and was ahead schedule which is amazing! -
Review 177 (2018-05-02 - Rating: 5)
This company is wonderful. On time, professional work, budget minded. What more could you ask for? -
Review 178 (2023-12-08 - Rating: 5)
Prompt, professional and friendly service at a fair price. Cant beat that! -
Review 179 (2021-04-20 - Rating: 5)
I will not use anyone but Gretna Plumbing. John treats everyone the way he would want to be treated. -
Review 180 (2024-01-26 - Rating: 5)
Gretna Plumbing always comes through for me. Sink was clogged and at the same time garbage disposal goes out!!! They fixed me right up and were even here hours before they were initially scheduled to be here!!! -
Review 181 (2019-07-19 - Rating: 5)
They came out promptly. They were professional and polite. Thank you much! -
Review 182 (2023-06-14 - Rating: 5)
They were courteous and helpful drain was plugged and respondedto clear drain as soon as could get someone free, couple of hours later. technicians were friendly and helpful. -
Review 183 (2023-07-19 - Rating: 5)
Fast and friendly service, transparent pricing. Gretna Plumbing is our go-to plumber. Thanks guys! -
Review 184 (2019-08-19 - Rating: 5)
Highly professional service for a difficult job. Friendly, easy to work with. Highly recommended, -
Review 185 (2021-01-25 - Rating: 5)
Very responsive and reasonable in price. Went above and beyond to make sure it was working correctly. -
Review 186 (2023-12-01 - Rating: 5)
Fabulous service and very fast. Thank you Guys!!! -
Review 187 (2022-02-25 - Rating: 5)
They reset my toilet quickly and with no mess! A great expirience.!!! -
Review 188 (2021-01-28 - Rating: 5)
After building my new home in Aspen Creek, I realized that I needed to install a water softener system. After checking around for pricing, I chose to buy a softener and enlist the services of a qualified plumber to install. The work required running additional lines and I had neither the tools or expertise. Based on recommendations and getting some quotes, I selected Gretna Plumbing. Their expertise was spot on - they were able to run the necessary lines, install the system and get it running. They were also very helpful in providing instruction for use and how to replenish the mineral salt. They were prompt, professional and courteous. I never had issues with the system and it ran great! -
Review 189 (2023-06-24 - Rating: 5)
These guys were professional and solved my issue very quickly. Will use again for all plumbing issues! -
Review 190 (2024-04-09 - Rating: 5)
Derrick was awesome fast and very knowledgeable about everything so thankful for his service and helo -
Review 191 (2021-02-23 - Rating: 5)
The staff of Gretna Plumbing and Drain Services went above and beyond to fix my problem during a drain emergency. Im proficient in performing a number of tasks myself but know when Im over my head. When this happens, Ive hired my share of contractors and have had good, average, and really bad experiences. This company is one of the best, most responsive, and courteous that Ive had dealings with and the prices were fair and transparently presented. I will definitely hire them again if and when plumbing or drain problems arise which are above my abilities. -
Review 192 (2023-10-16 - Rating: 5)
Quick service and nice people!! Thank you! -
Review 193 (2021-11-26 - Rating: 5)
Theyre great! Professional but they treat you like family. Better on being on time than I am. -
Review 194 (2023-09-29 - Rating: 5)
Fixed problems quickly and professionally -
Review 195 (2024-02-08 - Rating: 5)
Above and beyond service! -
Review 196 (2021-01-27 - Rating: 5)
Guys communicated well. Came out and gave me a very reasonable estimate for a large work job. Very friendly and professional. Great job.