Five Star Plumbing, Heating, Cooling & Electrical

Located in Greer, South Carolina

Address: 3385 Brushy Creek Rd, Greer, SC 29650, United States

Phone: +1 864-306-4898

Rating: 4.8

Services

On-site services
Repair services
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-18 - Rating: 5)
Five Star has been on point from the beginning. Got scheduled for a Generac generator within two weeks. The day of the installation they showed up on time and installed the generator in less time than they had expected. Brad, Luke, and the other guy (sorry I forgot his name) were very courteous and were very knowledgeable of their work. Thank you Five Star, keep up the great job!

Review 2 (2024-11-12 - Rating: 5)
Great first impression of the company. Got a quote and will schedule service for early next week.Service completed this morning. Avery was my technician and did an excellent job. He was prompt, friendly and polite. He worked quickly and efficiently to install a heating and air vent in a newly renovated room. The job was done in less than the estimated time frame and looks perfect. He also left the area very clean. I would highly recommend Avery and Five Star!

Review 3 (2024-10-30 - Rating: 5)
They came out and surveyed the situation and gave me a quote. He answered all my questions. They came out installed the generator and rewired the new electrical panel. He did an awesome job.

Review 4 (2025-01-01 - Rating: 5)
Chad was fantastic. He was communicative, prompt, and didn’t mind my hovering - he was happy to explain to me exactly what was going on, and fixed a recurring issue that a different plumber had failed to fix last year. I would definitely recommend them!

Review 5 (2024-11-26 - Rating: 5)
I had a fantastic experience with Zander! He was incredibly knowledgeable and took the time to explain everything clearly, which I really appreciated. He provided me with multiple options for replacing/repairing my furnace without any pressure or sales tactics, which made me feel confident in my decision.He was also very respectful of my time, working efficiently and even offering to come back if I had more questions later. It’s clear that customer service and transparency are priorities for this company. I wouldn’t hesitate to recommend them to anyone in need of HVAC services!The installation team - Kevin, Antony, and Mike were great throughout the entire process. The installation was seamless, and they were so respectful of my home and my spaceBefore they left, Kevin made sure I fully understood how to use my new system and answered all my questions patiently. It’s clear they care about doing a great job and making their customers feel confident. Highly recommend! 👏

Review 6 (2024-11-20 - Rating: 5)
Tyler and the men who helped install my home generator were the best. We had to be without power for almost two days. Tyler supplied us with a portable generator to run essential appliances and extra cords to connect other services we needed. Losing power again was not a situation we were looking forward to, but he made it as good as was possible. If I could rate our experience from 1-10, it would be a 12. Thank you Tyler and Five Star.

Review 7 (2024-11-19 - Rating: 5)
Julian showed up to do a routine inspection. He did a fantastic job explaining things that he found in a way that I can understand. Also ended up getting a maintenance contract after he explained the benefits and showed the value of it. Would definitely recommend him to any of my friends and family.

Review 8 (2024-12-19 - Rating: 5)
Brian made a minor adjustment and repaired an HVAC drain leak. Fast and friendly and the boss is happy. And if the boss ain’t happy nobody is happy.

Review 9 (2024-11-12 - Rating: 5)
Used five star to install a new unit in my house. They gave me several different options. Also while 1 unit was in order they installed window units to help at no cost. Their maintenance program is great as well. Very friendly and knowledgeable staff. Julian does a quick job and goes above and beyond when doing inspections.

Review 10 (2024-12-06 - Rating: 5)
Chad thank you personally! Five star ⭐️ has a ratings of a five star i can see why now. They are honest people’sExtremely professional and courtesy andReasonable.Their my family now on out❣️❣️Can’t thank you enough lookForward to seeing you again.

Review 11 (2024-10-02 - Rating: 5)
A tree squashed my father-in-law’s water line (thanks Helene) and water was pouring all over the ground. I called 5-Star and Nakisha (so sweet) took my information and let me know someone would be on the way shortly. A little while later, true to her word, Brian Y. showed up and assessed the damage. Bless him, he could not have been nicer or more professional, having to work on a Sunday afternoon, in the middle of a power-outage, and tree debris everywhere. Very professional from start to finish, we still have more work to do, but at this point, I highly recommend these folks!Update: Okay, all the work is complete and it was definitely 5 Star Service all through the process! If you’re looking for knowledgeable, reliable plumbers who show up when they say they will, do the work they’ve clearly detailed, and leave the site neat and tidy - these are the guys to call! Kudos to Jason, Joey, and Trey for their excellent work! Highly recommend!!

Review 12 (2024-10-25 - Rating: 5)
I needed a quote for electrical and plumbing. Five Star was quick to respond and I was scheduled at my earliest convenience. I received a call before the appointment, and was pleased to meet with Josh who gave me a fair quote on the spot! Its great to have a company that does both Plumbing and Electrical. Thanks guys!

Review 13 (2024-12-12 - Rating: 5)
I called Five Star before 8 AM because a heat pump that was installed in the last couple of days was acting up. Kevin and Antony were dispatched pronto to come troubleshoot. They arrived just after 830 and fixed the issue. I appreciate the prompt response and the diligent way Kevin and Antony went about their work. Well done.

Review 14 (2024-12-18 - Rating: 5)
This company provided a great price for an HVAC system after we lost everything in a flood. All folks I talked to in person or on the phone were great. Would highly recommend them for your next job.Luke, Morgan and Mike did a great job over the three days it took to install the new system even needing to go back to the shop in Greenville, SC to get some additional materials (over two hours round trip). They went out of their way to provide the best service possible. I would hire them again if I needed any of the services they provide.

Review 15 (2024-12-31 - Rating: 5)
Chad, our technician was very knowledgeable, efficient and friendly. We were advised about 1/2 hour prior to Chads arrival.I highly recommend Five star service and Chads our technician.

Review 16 (2024-12-12 - Rating: 5)
Five Star always does a great job! The technicians are highly experienced and incredibly helpful. They consistently provide top-notch service and ensure everything is done right. Highly recommend! The Allen’s ❤️

Review 17 (2024-12-03 - Rating: 5)
Had a plumbing issue happen the weekend after the holiday and was concerned I wouldn’t be able to get it taken care of for several days, if not a week. Thankfully, Caleb was able to come out that same night. He took a look at stuff in the near-freezing temps and he determined the issue was a much bigger problem than he could fix that night. So, Doug came out the next business day to give me a quote to replace close to 80ft of pipe and add 2 new clean outs. He was able to get the project started that same day. Once Jason & Josh arrived, they got to work and were able to finish up the next day. I was back to having a fully functional bathroom and the sewer draining properly within a couple of days.

Review 18 (2024-08-31 - Rating: 5)
I found this company on a whim (literally). I was leaving my patient’s house and some of their guys were next door. They gave me a card and I called the main number shortly after. Ashley was amazing! Super nice, helpful, and they were able to get me in promptly. The day of my appointment my technician was running behind so they instead assigned me to another technician who was able to come and complete the job. Kaleb was amazing. He was so kind and patient! He gave me a couple of tips and made sure I had all of my questions answered prior to leaving. I 100% recommend their company. I’ve dealt with plumbing companies before, typically through my home warranty. I’d rather spend my money on them, people who truly love their job & care about customer satisfaction! Thank you all so much for everything.

Review 19 (2024-09-21 - Rating: 5)
I don’t often leave reviews, but I Would be remiss we’re not to speak to the outstanding service provided by Tony Blackwell with Five Star.This is the second time Tony has visited my home to assist me with maintenance and problem resolution as it relates to my HVAC unit.Tony is punctual, Courteous and highly professional about how he goes about his business with addressing His customer’s need(s.)I’m not only recommend five star but also encourage everyone to ask for Tony if possible.

Review 20 (2024-12-10 - Rating: 5)
I want to commend Kaleb Snedigar for his awesome performance and workmanship with my water heater installation. He went over and beyond to make sure everything was perfect. Please request Kaleb for all your plumbing needs because you will not be disappointed. Thank you Kaleb and thank you Five Star for employing a stellar technician.

Review 21 (2024-12-31 - Rating: 5)
Julian was incredible. He was great at explaining the issue we had and resolving it. We will be requesting him for all of our future services.

Review 22 (2024-11-30 - Rating: 5)
My heater died at my Air BNB home on Thanksgiving Day, the same day I had new guests arrive and, of course, I was out of town. Five Star was there within 2 hours , assessed the problem (heat pump was toast) and had a new one installed the very next morning. They were pleasant and professional and I will be using them for my regular maintenance in the future. Total fan!!

Review 23 (2024-10-25 - Rating: 5)
Arrived as promised. Very nice and polite. I made the decision to go with Five Star based on the professionalism of Andrew and his determination to get me the estimate I needed. Looking forward to a long lasting relationship with them.Edit. Work is finished, there was a couple of set backs but was dealt with promptly. Techs were both professional and answered all my questions. Thank you Five Star

Review 24 (2024-08-18 - Rating: 5)
Julian Ramirez and Tyler Sloan with Five Star were life savers for us. Our upstairs AC went out over the weekend and the August heat made it almost unbearable.They came out quickly on a Sunday and were able to fix the issue. They made some great recommendations as well for future reference.I was very pleased with their service and will definitely contact this company again!

Review 25 (2024-12-09 - Rating: 5)
All of my experiences with the representatives have been very pleasant. Gary contacted me to let me know he was able to arrive an hour earlier than the 2-5 ETA. Meaning 5 star membership has its privileges. Gary made me a priority,which gave me the rest of the day to handle my busy schedule.

Review 26 (2024-09-02 - Rating: 5)
Brian did a fantastic job! Due to unforeseen circumstances, my appointment had to be rescheduled a few times. They rescheduled my appointment for when it was convenient for me and made sure that when they left I was smiling. Very happy with my first experience with with Five Star!! Thank you very much! Will call you again for future needs.

Review 27 (2024-10-31 - Rating: 5)
Incredible service from start to finish. Our initial call was handled swiftly by getting a tech out to look at what needed fixed. Within a few days (due to the weekend and the amount of work we needed) Luke and another tech showed up ready to do the work, we were told 4 days but Luke had it handled in 3. Can’t recommend them enough just based on the service.

Review 28 (2024-10-05 - Rating: 5)
Just Wow! Chris S. is amazing! He installed a new on demand system for us and it is super! Chris also gave us a great tutorial and education concerning this product and other general mechanics of plumbing. Courteous, responsible and professional. Also, a keen sense of humor! Thank you Chris, such an awesome and educational experience!

Review 29 (2024-10-29 - Rating: 5)
Greatly appreciated Zach today. He was very professional, curtious and understanding. After he listened to my concern I didn’t really have a problem to be worried about. Once explained Zach helped me understand the equipment better and the role it plays to help our system be more efficient.

Review 30 (2024-12-19 - Rating: 5)
Excellent experience with Five Star. Came to inspect heat pump which I had purchased from them. Julian was very friendly, helpful and informative and changed all filters. Highly recommend!

Review 31 (2024-09-13 - Rating: 5)
I had a hot water heater that needed replacing. Five Star schedule my appointment and the job was completed in one day. My technician Chris was extremely helpful and he kept me updated with everything that was going on with my replacement and he also informed me of any forthcoming issues that could arise. He also looked for any savings that would assist with the cost.

Review 32 (2024-12-06 - Rating: 5)
I recently had my HVAC system installed by Five Star, and I’m very pleased with the experience. Ronnie, Connor, Morgan, Quincy, and Christina were all great to work with.Everyone there made scheduling and communication easy, and the installation team did a solid job. The crew was professional, worked efficiently, and kept me informed throughout the process.Overall, a smooth and positive experience—I’d happily recommend FiveStar to anyone needing HVAC (or plumbing/electrical) services.

Review 33 (2024-12-11 - Rating: 5)
Couple great guys came out & inspected my HVAC system. Gave me a report and even changed the filter! Gave me an estimate for a new system so Ill be prepared when the time comes when I have to replace. Will be sure to give them a call when that happens! 🙂

Review 34 (2024-10-22 - Rating: 5)
Victor was on time and ready to help us. He has a lot of knowledge. He gave us good info.to help us improve for efficiency with our electrical needs. Very informative. Expertise, oh yeah! Five Star is what he is! Professional , Yaaassssssss! A 5 star commit up in here, Thank you for your service, lets Gooooooo!

Review 35 (2024-12-22 - Rating: 5)
Our technician, Chad was amazing. Very easy to work with, honest and up front, very communicative and responsive to our concerns. Woukd highly recommend!!!

Review 36 (2024-12-06 - Rating: 5)
Was very impressed with how soon they were able to get me on the calendar...the very next day to install a new shower head! Brandon was very professional and did a great job of installation and showing me how it worked.

Review 37 (2024-08-15 - Rating: 5)
Chris Satterfield was our person and he was great. Very knowledgeable in his craft, great personality and friendly. Very professional. We had a sewer issue that happened late in evening. We called and he came out within the hour. He had to come back next day with camera and then line up diggers. The only thing I wonder about is why they cannot carry cameras in the trucks instead of having to wait another day. I did not think to ask him however. Chris stuck with us until everything was fixed. We spent majority of three days together and he never acted like we were taking up too much of his time or like he needed to be anywhere else. He did not mind when I asked questions or talked his head off. He helped us in every possible way. Our sewer is fixed and our faucets he replaced and rebuilt are awesome. I really appreciate his help, and I told him he will be our plumber from now on.

Review 38 (2024-10-22 - Rating: 5)
You couldn’t find a better service for all your needs. I needed an HVAV check up. The tech was great. Extremely thorough. I also needed repair of my garbage disposal. Different techs sent. Both techs gave me their business cards as they came in the door. Not only did they explain the conditions of what needed to be done but took pictures and sent full description.Wonderful experience

Review 39 (2025-01-05 - Rating: 5)
Service man was 1. On time. 2. Very knowledgeable. 3. We were quickly able identify the problem and solution just by talking thru it. 4. The type person you would always want to show up.

Review 40 (2024-11-21 - Rating: 5)
Thank you to the team (Luke, Morgan, Dusty, Mike) that came out to fix our AC. Their professionalism was A1 the honesty made me feel comfortable with the job they were. I will recommend them hands down!

Review 41 (2024-08-26 - Rating: 5)
Five star was first on site in our loss of a/c in the middle of August. They replaced our entire system same week. They left us window units to make sure we were comfortable while they installed the new system. The Technicians Avery and Diego did fast, quality work Ensuring our new system was up and running and looking good. Five star really is five star.

Review 42 (2024-09-22 - Rating: 4)
I would give a 5 star but was told the tech would arrive between 2 and 5 pm and did not arrive until almost 8 pm. Got a/c working, but cost more than expected. They need to work on their communication on etas. Tech was very nice and resolved the issue.

Review 43 (2024-10-21 - Rating: 5)
Zachary from Five Star was punctual and very knowledgeable. He was able to get our heating system up and running in a timely manner. I would recommend Five Star and use them in the future.

Review 44 (2024-11-27 - Rating: 5)
Five Star deserves its name. So responsive. And, Gary was a pleasure to work with. Smart, polite and patient. He got us up and running today so efficiently.

Review 45 (2024-08-31 - Rating: 5)
I called our preferred vendor on Thursday, Five Star, with a leak at our water filtration system. Chris Satterfield arrived within an hour or so. He quickly and effectively diagnosed the problem and stopped the leak. In the process, Chris determined the culprit was the 120psi coming into the filter! After additional diagnoses, he came up with a game plan to fix that issue, along with 5 other, serious problems that could have led to catastrophe.Yesterday, he came back with all the parts and systematically cured each of the issues. He didnt have a helper, so clearly, this could have been a two day job, but he insisted on staying until 100% completion.Not often these days do we encounter such high-quality workmanship, attention to detail, and customer service. Chris brings all of these things to bear.Im grateful to Five Star for sending Chris to us... a true asset to the company, its brand and reputation.I couldnt more strongly recommend Five Star and Chris Satterfield for any plumbing needs you have!

Review 46 (2024-08-22 - Rating: 5)
Tyler arrived at the scheduled time. He was professional, friendly and explained everything in great detail. We had a quote within minutes after he completed his assessment. We enjoyed working with him.

Review 47 (2024-08-29 - Rating: 5)
Avery and Diego were amazing! Its great to have AC again! There was a scheduling mishap, and they made it work to still come out today.Tony Blackwell came out yesterday to assess the problem, and he was also wonderful! He was helpful, informative, and just a great tech.I am definitely pleased with my service from both days!

Review 48 (2024-12-26 - Rating: 5)
Chad did a fantastic job taking care of my PEX pinhole leak. He was able to come the same day, was fast, friendly and knowledgeable.

Review 49 (2024-08-07 - Rating: 5)
A friend recommended Five Star to me for an electrical problem I was having in the house. Long story short, Duke Energy had to get involved and they cut off my power and insisted a new power box be installed. Five Star arrived a couple hours after my power was cut off. My Technician, Tyler Carson, installed a new meter and brought my box up to code. He was AWESOME! He explained the reasons for the update and worked tirelessly to complete the job! He is very committed, knowledgeable and compassionate. Afterall, it is August in the South!!! BEST recommendation I ever received and I recommended it to you!!

Review 50 (2024-10-05 - Rating: 5)
Julian and Andrew were professional, super friendly and very knowledgeable! They fixed my issues in no time and explained to me very easily what the problem was! They are a testament to the company that work for and provided “five star” service. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Review 51 (2024-06-24 - Rating: 5)
Tech came out and quickly diagnosed issue I was having. Carey came out as well and gave us the bitter truth that the unit was repairable, but other issues are present that might prevent adequate comfort in the home. Carey sat at my kitchen table and very professionally gave us options and assured that whatever route we choose, it would be done professionally and we would be satisfied. He even offered to bring out window units until work is finished. Financing is also available... which is a nice gesture!Even if we decide to go elsewhere for repairs/new unit, I would highly recommend Five Star and their professionalism.

Review 52 (2024-08-07 - Rating: 5)
I have to say in all my years and Ive been on this planet quite awhile, I have dealt with many service contractors. Let me say, these people are top-notch! They are professionsl, respectful, courteous, I could go on.. But a big shout out to Luke, Morgan, and Quincy. They installed a complete HVAC system in my home Taking every precaution in attention to detail from the time they entered my home until the time they completed the job and left.. Even before they come, they are always in contact to let you know where there at and what their ETA is (In real time) I wish I knew about them earlier in my life because I would be only using them for all my household needs. But rest assured I will only be using them from here on in.Thank You 5 Star

Review 53 (2024-09-05 - Rating: 5)
Tyler Carter was an absolute hero! Our homes 200amp service failed late Thursday night and I called the company. Tyler called right back and helped me get through the night. He checked back with me in the middle of the night to make sure we were ok. The next morning Tyler came to the house and gave a fair emergency repair price. On Friday and Saturday Tyler knocked it out of the park replacing our panel and service. I am sold on Five Star and the great job they did. The work was well done and the customer service was great.

Review 54 (2024-08-12 - Rating: 5)
These guys are awesome. On time. Completed work neatly. Thorough in explaining my options. Gary is a super nice young man and professional at all times. I used them as a reference from a neighbor. Completely happy with them and their pricing was better than the others I called.

Review 55 (2024-11-22 - Rating: 5)
Julian was great servicing my HVAC unit! He was friendly, respectful of my time, and my property. He explained everything I needed to know. Great service ! Update: my unit needed a new blower and Julian knew the temps were gonna drop and he knew we needed our heat so he made sure to get my unit fixed so my family and I weren’t freezing. Thank you Julian!! I hope 5 Star realizes what a great employee they have !!!

Review 56 (2024-09-06 - Rating: 5)
Chris was great he connected gas line to fireplace and reconfigured line so that it was hidden inside deck. tested and checked for leaks 2-3x to be absolutely sure everything was in working order.Would recommend this company and Chris Satterfield specifically as one of the gas specialists.Thanks

Review 57 (2024-11-06 - Rating: 5)
Very professional and personal. All of The details of a generator installation were explained, as well as the details of the upkeep and maintenance. I feel very confident in working with Five Star.

Review 58 (2024-09-16 - Rating: 5)
Chris was awesome. Very personable and honest. Kind of had an emergency on a Saturday early evening and they came right away. Very reasonable on price. Would definitely use them again if the situation arises

Review 59 (2024-12-21 - Rating: 5)
Gary did a thorough job of inspecting our heating systems. Well pleased with their service. They just need to keep their filters stocked so they can replace them in our systems!

Review 60 (2025-01-06 - Rating: 5)
Mr. Brandon Chemell Came in on time and he work tirelessly to get the job done right. He adhere to be very professional and skillful in his field.

Review 61 (2024-08-27 - Rating: 5)
Tony Blackwell actually text me earlier than he was scheduled to let me know if it was all right for him to come. I said it was. He was very professional very friendly. They were the situation gave me my estimate and said he will try to come out tomorrow to finish

Review 62 (2024-09-02 - Rating: 5)
Julian has been to my house twice and he is an awesome HVAC technician. He is very knowledgeable and explains everything thoroughly. Its worth noting I have used 5 star for hvac and electrical work and have always had polite and professional technicians.

Review 63 (2024-08-12 - Rating: 5)
This company did a great job. Tyler the salesman was available on a sunday within minutes of my reaching out and Avery and Diego the installers were communicative, polite, and on top of it. My install was tricky because of how my house is set up and i would have lost my mind having to do what they did to install my HVAC but i never once heard them complain and they were as professional at 7pm when they left as they were at 8am when they arrived. Great job all around.

Review 64 (2024-09-01 - Rating: 5)
Chris Satterfield showed up on time (on a holiday weekend!) was very courteous, gave me a upfront reasonable quote to repair my hot water heater and was done in 60 minutes. I have read numerous reviews on Nextdoor regarding angry customers of numerous local plumbing companies doing hot water heater repairs and was expecting something similar. I was pleasantly surprised at the professionalism of Chris and his technical proficiency and would recommend others consider using Five Star Plumbing if the need arises. Ask for Chris.

Review 65 (2024-09-21 - Rating: 5)
Chad was prompt, courteous, and thorough.He diagnosed the problem and explained it to me. Then he made recommendations and told me how much everything would cost.After I gave my consent he went about his work.Before leaving he showed me pictures of what he had done and assured me that my issue was resolved.Thank you Chad for your professionalism.

Review 66 (2024-07-01 - Rating: 5)
David was very polite and knew exactly what I needed. He was very friendly as well as professional. I felt at ease with him in my home. He gave me information about my home that I would have not otherwise known about. I look forward to doing more business with 5-Star Plumbing in the future and highly recommend them to anyone that needs someone in plumbing.

Review 67 (2024-08-29 - Rating: 5)
Five Star is Very impressive! They’ll be our new go-to company. Dylan was super efficient! He showed up quickly when we called after hours and got our air conditioner working again.

Review 68 (2024-07-12 - Rating: 5)
Tyler with 5Star was very thorough and detailed the his inspection of our electrical system. He found many issues that needed to be corrected that we did not know about. He was professional and very knowledgeable about what needed to be done. We couldn’t have had a better technician work on our home. We enjoyed working with Tyler and he we will always ask for him for future needs.

Review 69 (2024-06-17 - Rating: 5)
We have been with five star for a few years now after they installed our HVAC units. We are part of their service/maintenance program. Their service is excellent, their communication is great and the work they do is top-notch. We just had Gary come out to fix an error code that popped up. He was professional, polite, and explain the work that he did. I highly recommend five star to anyone and everyone.

Review 70 (2024-11-05 - Rating: 5)
Julien came out and inspected our two units. He helped us identify an issue with one of the units installed by another contractor. He was very knowledgeable and helpful. Would highly recommend.

Review 71 (2024-07-19 - Rating: 5)
Zach was exceptional. He was professional, polite, expeditious, and knowledgeable. He found the problem quickly. He resolved it and tested the equipment for proper operation. The charge for part, labor, and service call was very fair and reasonable. I would highly recommend this company to others.

Review 72 (2024-11-15 - Rating: 5)
Five Star Tony Blackwell is the BEST for troubleshooting and diagnostics and then follow through for ordering and obtaining necessary repair parts, i.e. compressor motor, AND excellence in replacement, checkout and clean up after repair/replacement service was completed. Tony very thoroughly detailed the service completed and warranty. Thank You Tony immensely!!!

Review 73 (2024-07-10 - Rating: 5)
OJ came to my house an hour and a half earlier than scheduled which was wonderful. He was courteous, friendly, knowledgeable, and efficient. He explained everything to me that needed to be done and made a few suggestions. I was very impressed with the way this whole thing was handled. I made the phone call to five star at about 6 o’clock and I had somebody here at 8:30 and 100° heat.. They are my new company, all my heating, cooling, plumbing, and electrical needs!

Review 74 (2024-12-25 - Rating: 5)
Very professional. Chritina and Quincy work all day till late evening to complete the new replacement installation same day, and ensure everything was functioning as intended.

Review 75 (2024-10-11 - Rating: 5)
They squeezed our family in during a crisis, assessed the problem, and they are coming back tomorrow to fix it so we can have power again! SO GRATEFUL for their help!!Update: He did indeed come back the next day and he fixed it, even working after dark. Very friendly service! We have power now! Thank you so much!!

Review 76 (2024-09-04 - Rating: 5)
Julian was my Five Star Tech today and was very professional and helpful! He took time to help me understand my heating and air system in my home. I give an “A” rating for his service.

Review 77 (2024-12-03 - Rating: 5)
Excellent service from Five Star. Julian was our technician and was very professional and quick to assess the issue with our A/C unit. I highly recommend this company should you have any HVAC problems

Review 78 (2024-10-07 - Rating: 5)
Very professional, direct, and honest. This crue is one of the hardest working group Ive seen in a long time. Avery at his young age was a credit to your company and as a company you should be proud. Thanks to Quincy, Christina, Morgan, Anthony, Diego, Kevin, and Avery I will be recommending this company to many, many people.

Review 79 (2024-12-23 - Rating: 5)
Excellent service from Five Star for plumbing. Dougs team (Brandon, Jason) replaced water heaters and piping. Thanks to Doug for his professional guidance, and to his team for professional work!

Review 80 (2024-09-26 - Rating: 5)
Tony called to ask if he could come by earlier than my scheduled service. He arrived soon after, and did a complete and comprehensive check of my heating system. Even with the rainy weather, he was careful about not tracking anything into my home. Very happy with my new HVAC tech!

Review 81 (2022-12-22 - Rating: 5)
12/19/22 Five Star Plumbing Technician Johnny Chapman arrived on time as promised and did a fantastic job!He explained what he was doing and answered all my questions and concerns.I chose this service upon the recommendation of Duke Energys Find It service which recommends vetted contractors for homeowners.The company gave me a $200 referral discount.Johnny installed a new kitchen sink faucet & water cutoff lines first & then a new Bradford White 50 gallon water heater. He gave me all warranty paperwork & told me they would help me with detecting plumbing needs going forward.Tef

Review 82 (2024-07-19 - Rating: 5)
Sinclair’s performance was excellent. He entered the house and placed on shoe coverings without asking. He performed a thorough assessment of all of the fire alarms in my home and was able to remove the old batteries and replace them. He also gave me instructions on how to test them as well as contacting the fire department in case of emergency. Very impressed and informative!

Review 83 (2024-12-14 - Rating: 5)
The installers arrived on time. They were courteous and knowledgeable on the installation process. I would highly recommend 5Star to my friends.

Review 84 (2024-11-14 - Rating: 5)
Mr. John McGill cleared up the problem with the heating system quickly. I MUST add that what I most appreciate about Five Star is that the technicians always take the time to tell you what happened, how it needs to be fixed and give you an estimate before the repair. No treating the customer like an idiot and just giving them the bill!

Review 85 (2024-08-27 - Rating: 5)
In all my years of homeownership, Five Star has been the best company by far. With the most professional, helpful and knowledgeable technicians to the best pricing. I highly recommend them!

Review 86 (2024-04-20 - Rating: 5)
The estimate was done very professionally and Caleb was honest in his assessment and very knowledgeable. So far I rate them 5 stars excellent. I still have to see how well the installation goes. Overall Caleb has done an amazing job. I would recommend Five Star to anyone depending on the installation.This is a follow up to the above comments. Well two installers showed up by the names of Luke and Cody. Cody worked on the outside unit and Luke was in the hot attic. Let me say that both of these young men should get a raise or a commission because they took pride in their work and did not rush the job. They were personable and professional. Very knowledgeable as well. They had my unit ripped out and replaced, up and running in just one day. They were exhausted and departed. Before they left their supervisor Robbie showed up and scheduled another crew to finish up my custom ductwork on a Saturday. The next morning the new crew reported for work. They were related and one was a mom.The men did not have anything on her she took the heat like the best of them. She cut an accurate vent hole in my master bedroom parallel to the floor perfectly. She was so tired but she kept up the hard work.This company has some amazing people working their and they are hiring. Caleb the Salesman must have had some HVAC experience or some good training because he was good. I know because I myself was an engineering manager at a HVAC manufacturer. Unbeknownst to them I understood sales since I have reseller experience and a technic background.This company is 5 stars 🌟 the name says it all. now its not cheap. you get what you pay for these days. I have no regrets yet. They will not let you down. World class company.Sincerely,Warren McCray1stSGT USMC RetiredPS. I also uploaded some photos for your reference. They also cleaned up behind themselves.

Review 87 (2024-07-22 - Rating: 5)
Julian came in 30 minutes after a request for service which is great timing. He was very descriptive about what was going on with our HVAC system and figured out the issue through series of test. Very professional and friendly as well.

Review 88 (2024-12-20 - Rating: 5)
Had the pleasure of working with this company once again! They came out and changed my filters, checked on my AC/furnace, etc. They were so kind to reschedule twice due to a car accident in the family, and when they were able to come out they were fantastic and helpful as before! To top it all off, when I pulled out my card to pay for the service, they said it was free! Couldnt be more pleased with this company for all of my AC/furnace and bathroom/kitchen pipe needs! 5+ stars for sure!

Review 89 (2024-09-03 - Rating: 5)
Tony B. was our HVAC Technician, and he was on-time, friendly, professional and thorough. Above and beyond! Thank you Tony! Kevin O. and Anthony installed the new equipment today, great experience with them both!

Review 90 (2024-10-17 - Rating: 5)
Very professional, experienced and efficient. Ran me through all of the options, and tradeoffs, in sizing a generator - explained the warranty and service programs and gave me an estimate on the spot. Ive gotten three quotes and this one was by far the best.

Review 91 (2024-06-23 - Rating: 5)
Arrived home to my AC not cooling, house was 85 degrees inside. Called and made an appointment at 11, by 6:30 Zach the technician had replaced the capacitor and we were cooling again. Extremely happy, will absolutely be using 5 Star in the future. Zach was super helpful, very friendly, and extremely professional. He got us back up and running in no time. Thank you!

Review 92 (2024-10-17 - Rating: 5)
Our HVAC system didnt start working again after power was restored 12 days after hurricane. As usual, someone was sent out promptly and kudos to the experienced tech Tony B., who was patient in listening to my description of the problem, then quick to diagnose the issue and get it back up and running quickly!

Review 93 (2024-09-25 - Rating: 5)
Excellent experience today during our HVAC scheduled maintenance. Julian was efficient and very helpful in explaining the results of the scheduled service. Peace of mind!

Review 94 (2024-09-11 - Rating: 5)
Five Star Plumbing truly is 5 stars. Chris did an excellent job! On time, discussed options with me and very quick with the repairs.

Review 95 (2024-06-27 - Rating: 5)
This company is definitely 5 stars. They worked efficiently, quickly and were very pleasant to deal with. Best of all, the cold air flow in our house has doubled keeping us very comfortable!! Well done Gary Taylor and Cary Littlejohn. 🔥🔥🔥

Review 96 (2024-12-06 - Rating: 5)
Very professional and responded in a timely manner. Plus they have a great membership program. Highly recommended. Avery Downie was great.

Review 97 (2024-12-23 - Rating: 5)
They were on time and worked efficiently and were finished in an appropriate amount of time, and replaced the filter. Advised that my unit was nearing it’s expected lifetime.

Review 98 (2024-10-21 - Rating: 5)
Victor was very professional. Diagnosed my problem and fixed it quickly. The price was fair for a job well done. Will be using Five star in the future

Review 99 (2024-09-10 - Rating: 5)
Julian Ramirez got us all fixed up today with our downstairs HVAC system. He inspected, serviced and repaired our system in a very timely and professional way! Thank you Julian and 5Star!

Review 100 (2024-09-29 - Rating: 5)
Avery, Robert,Kevin and Tony did a superb job installing new unit.I am recommeding your company to a close friend that is a real state investor with ownership of multiple houses, apartments and warehouses .

Review 101 (2024-07-04 - Rating: 5)
Fantastic! Our AC stopped working on the 4th of July and Five Star was willing to come out and get it back up and running within 30 minites. John was super; explaining the issue and was very through in the repair. Will call for any other needs that arise! Thanks for a great job!

Review 102 (2024-06-11 - Rating: 5)
I recently had Five Star out to my house for a spring HVAC maintenance inspection. I only signed up for the service last year and didnt really know what to expect. Julian was amazing. He was very friendly, knowledgeable, and really took his time to perform a thorough inspection and explain the issues he found. Really outstanding service.

Review 103 (2024-07-12 - Rating: 5)
Tony came to my home to look at our air conditioning unit.its been so hot in our house and the AC was not keeping up with the heat. I thought for sure he was going to tell me I needed a new unit, but that was not the case at all. Tony was so honest and kind. He took care of cleaning our unit and replacing coolant. My house is cooling again ! He also was kind enough to put shoe covers on his feet before entering my home. Something I very much appreciated. Great guy, sweet to my dogs, professional and polite.Thankyou Tony and Five Star.

Review 104 (2023-08-23 - Rating: 5)
Kevin and Luke were our installers. Both were very respectful and professional. Completely removed and installed all new duct work and this massive AC unit. Great job

Review 105 (2024-06-19 - Rating: 5)
This past weekend my HVAC unit was not working as well as usual, especially with a 20 year old unit. So I had to reach out to someone and previously worked with 5 Star. I called Friday and technician came out Monday. Marcos was very honest and helpful about telling me this was the end for my unit. 5 Star was so prepared that Stephen was out too and ready to provide me options for a new unit. When deciding on an install date Stephen told me they could come out the next day. Mind blown! Jack and Tony were very diligent and ensured that everything was ready to go. I really appreciate all involved to make this process efficient! They even had good financing options for those, like me, not prepared for these unplanned homeowner issues.

Review 106 (2024-07-14 - Rating: 5)
Great experience with Five Star HVAC. The service technicians Christina and Quincy were very professional and pleasant. They worked very hard to get our new HVAC unit installed. We greatly appreciate their hard work in the extreme heat to get us taking care of. Thank yall.

Review 107 (2024-06-24 - Rating: 5)
Its hard to find the exact words to express how grateful our family is for the service we received. I called five star on a recommendation not knowing what to expect. The woman who answered our call was amazing, friendly, and had our tech out to us in no time. Absolutely outstanding experience! Julian Ramirez is an unmeasurable asset. Extremely knowledgeable, thorough, and time efficient. Communication was key. Explained everything to us. Tested and retested our air flow and temperatures. This man treated us like family. Having your hvac experience issues especially during a heatwave is extremely nerve-racking and uncomfortable. Will definitely come to five star for all our needs. So happy to have gone through a difficult time with such ease! Keep up the great work!

Review 108 (2024-10-23 - Rating: 5)
It was AWESOME!!! Super nice guy!!! Went out of his way to help me today. Would recommend highly. 5 Star gets 10 STARS!!!!

Review 109 (2024-11-15 - Rating: 5)
Team was very responsive to needs for some quick HVAC and electrical estimates, and did a thorough and job providing detailed quotes, and went above and beyond to address other optional optional work. Did a fantastic job completing the electrical portion that we contracted in the limited timeframe we had.

Review 110 (2024-12-22 - Rating: 5)
Chad was amazing. He came out Sunday before the holiday was quick to repair our leak. Fair pricing.

Review 111 (2024-09-01 - Rating: 5)
My 25 year old AC unit quit Friday morning. Tyler came out that afternoon and arranged for a new unit installation on Saturday. Thanks Tyler and many thanks to Avery and Diego for the installation on a holiday weekend!

Review 112 (2024-08-27 - Rating: 5)
Both Chandler and Regi were extremely professional from the time they greeted me at the door to placing their booties on prior to entering or reentering the house which is unfortunately not the case with many if not most other companies.They were extremely courteous, thorough and very knowledgeable which was impressive, especially compared to most companies we have dealt with that are affiliated with various home warranty companies weve used over the years.Theres actually no comparison. We will be seriously considering their service plans and other services in the future.Great job guys and great company representation!

Review 113 (2024-10-04 - Rating: 5)
Zac was great! On time, found issue quick and fixed in just minutes. Very nice explained the issue to me showed me the problem, and fixed it right away. Will recommend

Review 114 (2024-10-28 - Rating: 5)
Antony and Kevin were super nice and efficient. They explained everything they did and demonstrated the new equipment. Highly recommend.

Review 115 (2024-07-29 - Rating: 5)
A very delightful knowledgeable young man! I use to listen to Larry on Saturday mornings. I knew if I had a problem I would call 5 Star. I knew I had some serious problems here. Although I was correct my mind was put at ease by the electrician. We have a plan. Thank you so much!!

Review 116 (2024-08-19 - Rating: 5)
Brian was my tech this morning. Been having some issues with the toilets in my home and couldnt figure out what the issues were. I was quoted by another company this year close to 1k for a job I didnt need. Brian listened and made sure all my questions and concerns were answered. He was straight to the point and provided all options to me. Thanks again Brian for your help!

Review 117 (2024-07-17 - Rating: 5)
Jason Rector and Joey came to our home today and installed a whole house filtration system.We’ve struggled with weak water pressure since moving in.The work that Jason and Joey did for us, at our house, was first rate and exactly what we had been wanting.Jason and Joey came in and delivered exactly what we’d ordered in a timely and positively professional manner.Pleased and grateful.

Review 118 (2024-06-07 - Rating: 5)
This company rocks! Cary was awesome at explaining my options replacing my furnace and adding a 2 zone system. Payment plan made it super easy. The install was efficient, and damn fast too. Shout out to Kelby, Morgan, Luke and Avery. Was a great experience!

Review 119 (2024-07-18 - Rating: 5)
Marcos was on time and courteous, efficient and friendly. We were very pleased with the result and he was extreme helpful. Always like to deal with 5-Star whenever we have a problem.

Review 120 (2024-10-19 - Rating: 5)
Very thorough and very helpful with any questions. Also great and descriptive with anything needing done to to house to hook up. A great company and the people that work there. Would highly recommend.

Review 121 (2024-08-01 - Rating: 5)
My air conditioning was leaking water on my interior wall. I could not run it with the chance of destroying my wall. Called on Wednesday and made room for me on Thursday. Zach and Steve were very friendly and personable. They walked me through what was the overall problem and what my options were.

Review 122 (2023-09-29 - Rating: 5)
OJ and Luke did fantastic work installing my new HVAC system. They made sure to cover my hardwood floors and carpet to keep them clean and damage free and got the job done efficiently. Also the went the extra mile and gently moved my things in the attic so that they could remove/install my HVAC system with out any Christmas decoration casualties :)Thank you OJ an LUKE!

Review 123 (2023-09-25 - Rating: 5)
Christina was great at evaluating the situation, then Josh helped me configure the replacement HVAC.Oj and Luke came 48 hours later to tear out the old and install the new Lennox heat pump system. Professional and helpful all the way. Would definitely recommend Five Star for your A/C and plumbing needs!

Review 124 (2024-09-24 - Rating: 5)
Dylan was on time! He was also polite & knew his stuff. Glad we choose this company. Would highly recommend.

Review 125 (2024-07-24 - Rating: 5)
I came home from work to a hot house at 8pm. I was surprised to see that they were open 24/7 which was amazing because I didnt want my kids trying to sleep in the heat. An hour later HVAC tech Julian Ramirez showed up amd went to work. Tested everything and explained everything in a way I could understand. Very polite, professional, and I didnt get any salesman vibes. I felt like I was just talking to another family man that understands that things happen. In the end, everything got fixed and I learned alot. I will definitely call again if I have issues.

Review 126 (2024-05-14 - Rating: 5)
4 months ago: We had Julian come out today for a first time service. I would highly recommend him and this company! He was very friendly, professional, helpful, and knowledgeable. We signed up for the yearly services since that seems to be the best deal overall. 👍🏻Update: Five Star continues to be wonderful! I previously signed up for the maintenance package because it was a good deal. It’s nice to have the free electrical and plumbing inspections. They’re all very knowledgeable and provide great recommendations. Everyone is also friendly. Julian came again recently, but this time for HVAC maintenance, and he remembered coming here, and was super friendly and helpful. He does a great job but also knows how to solidify relationships. He deserves a raise!

Review 127 (2024-11-01 - Rating: 5)
Through the whole experience the installation team and follow up personnel, including the office personnel were technically competent and courteous. It was a pleasant experience.

Review 128 (2024-07-14 - Rating: 4)
Five star plumbing came out on a Sunday when my heating unit went out and my interior temp was quickly rising the temp inside my room reached 84. After a few calls to local companies that could not get anyone out until mid week, having a house with kids and dogs waiting was unfortunately not an option..... I called them around 1230 and a tech arrived around 330. Technician Gary was amazing a very kind knowledgeable honest young man communicated with a phone call amd relayed his eta wich is very nice also quickly diagnosed the issue and made a repair, he explained the system and what he thought was the problem was caused by. Made the repair and waiting for a few minutes to check and ensure proper operation , during this time he explained the maintenance program and inspection explained this thoroughly as well as all the cost associated. I felt he was very honest wich is unfortunately hard to find these days but I could tell he cared about his trade as well as his customers, for this reason I didnt hesitate to sign up for the maintenance program. And I would recommend 5 star and Technician Gary for emergency or normal service.

Review 129 (2022-12-14 - Rating: 5)
Steve did an amazing job finishing our master bath remodel. The previous contractor was incompetent, and Steve had patience and insight to give us exactly the modern bathroom we needed to come in from behind, finish the job and make this house shine! Thank you!

Review 130 (2024-08-21 - Rating: 5)
Chad came out same day and got us all sorted within an hour or so. First spooky home issue was a toilet in the master bathroom leaking into the ceiling in the basement. Worked fast and clean and gave us peace of mind

Review 131 (2024-12-16 - Rating: 5)
Joe Benson and Kaleb Snedigarwere awesomel! They were both very friendly and knew what they were doing! I will continue to use 5 Star and reference them to other friends! Great work and Thank you!Rob McCormack

Review 132 (2024-12-19 - Rating: 5)
The five star technician was excellent , addressed the tankless water heater malfunction efficientlyfive star is. truly. 5. star.

Review 133 (2024-09-27 - Rating: 5)
Chad at Five Star is an awesome plumber! Efficient, knowledgeable and personable, he is great to work with! Explains the problem and how he will fix it! Ann Bray

Review 134 (2024-07-24 - Rating: 5)
Very friendly and knowledgeable. Julian is the best! Actually Chad was amazing too! Julian helped us with our insulation and heating and Chad helped with our plumbing that needed immediate attention. Plus they answer right away to schedule when you need themOn 7-23Had Julian come back to install an additional vent for heat and air in our master bath. We didn’t notice that house didn’t have one. Now we can be warm in the winter and cool in the summer. As usual Julian went above and beyond in customer service. It’s wonderful to feel so comfortable in knowing he’ll make everything 100%

Review 135 (2024-11-02 - Rating: 5)
I’m very pleased with five star service. I’ve had them to my home two times, and each time, the service personnel are both knowledgeable and trustworthy.

Review 136 (2024-06-28 - Rating: 5)
Great experience with Five Star! Marcus was fantastic! He explained everything clearly and promptly completed his task at our home. I only wish we would have reached out to Five Star sooner.

Review 137 (2024-12-30 - Rating: 5)
Julian is a top notch technician ! He is personable, knowledgeable, and very conscientious about inspecting all systems. His type of service is a reason to recommend Five Star to friends.

Review 138 (2024-10-18 - Rating: 5)
Zac Ellis came out to fix our Honeywell Thermastat and realized it was not working/ connecting to our New Lennox HVAC unit. Replaced with a New Lennox Thermastat and got us up and running. Was very knowledgeable and helpful with installation and instructions for use of the new thermastat and setup.

Review 139 (2024-08-26 - Rating: 5)
Tony was very punctual and knowledgeable. He diagnosed the problem and had it repaired in no time at all. Put me and my wife at ease.

Review 140 (2024-07-29 - Rating: 5)
Synclair was very professional. Not only did he replace the exhaust fan in my master bathroom, he noticed a problem with the second fan and fixed it as well. He went above and beyond. I really appreciate all he did!

Review 141 (2024-12-14 - Rating: 5)
Another great experience. Chad installed a recirculating pump for our hot water and a Moen touchless faucet at our kitchen sink. Everything is working perfectly.

Review 142 (2024-09-26 - Rating: 5)
Lost our zone control board for the A/C after a power surge. Julian arrived after hours and helped us get it back up and running. Great service!

Review 143 (2024-07-24 - Rating: 5)
As always the service I received today from Five Star Heating and Plumbing was outstanding. Marcos and Connor arrived promptly and were very professional, thorough, friendly and a pleasure to work with. Thanks guys!!

Review 144 (2024-07-27 - Rating: 5)
Kevin and Anthony came to complete work that was not properly done before. They fixed the problem and did a great job! They were punctual, friendly, respectful and the work was completed in a timely manner and to our satisfaction. THANK YOU, Kevin and Anthony!

Review 145 (2024-09-05 - Rating: 5)
Ryan was extremely friendly, professional and knowledgeable. Gave options of what can be done and promptly sent quotes as well. Highly recommend.

Review 146 (2024-08-05 - Rating: 5)
Fast, clean and courteous! Great warranty! Thank you to luke, morgan and donnie for getting the job done in one day so we would not be without air conditioning.

Review 147 (2024-07-04 - Rating: 5)
Reginald was amazing. I called as a new customer. He was here within the hour. On the day before July 4th at 10:00 at night. Fixed it in less than 15 minutes. Explained everything with pictures. As a service professional myself this was incredible service. Thank you so much.

Review 148 (2024-07-17 - Rating: 5)
Needed 2 faucets replaced and Kaleb with FiveStar got it done! I was kept updated on his arrival, and the job was done efficiently, professionally, and cleanly. Definitely call these guys when you need a job done right.

Review 149 (2024-11-08 - Rating: 5)
Andrew came out to go over my whole house generator and was very knowledgeable and even told me some things that the other two quotes I got never mentioned. Very pleased!!!

Review 150 (2024-07-06 - Rating: 5)
Five Star HVAC Technician Reginald Frye is a top-notch technician. He detected the problem with my Air conditioning unit is an expedient and professional manner. He arrive within time window given and we are happy and pleased with his performance. Very knowledgeable and very customer satisfaction oriented. Thank You Reginald.

Review 151 (2024-09-06 - Rating: 5)
Julian with 5 Star Heating did a great job. On time and professional. He was just here to do scheduled maintenance but he went over the report, explained everything and offered options to increase life span of the equipment. Would recommend.

Review 152 (2023-07-25 - Rating: 5)
Kaleb Snedigar was amazing! I have been without hot water nearly a week and was incredibly frustrated with my situation. KALEB called on his way here, arrives shortly thereafter, assessed and gave me a quote that was reasonable. He worked quickly to replace my water heater and did it in probably the most professional manner I have yet to see! Thank you so much Kaleb! I appreciate you and your dedication to a job WELL DONE!!!

Review 153 (2024-08-24 - Rating: 5)
Having some trouble getting this posted and hope it gets to you. Gary did work for me today. He is very efficient and has a very nice personality. Give him a raise and don’t let him go! Thank you Barbara Loving

Review 154 (2024-07-11 - Rating: 5)
Dylan and Kevin came to install a vapor barrier for me today. They were professional and polite and cleaned everything up before they left. Kevin reiterated that my furnace was old and would need to be replaced sooner rather than later and Even though the ac unit is newer the blower in the furnace is old and not as efficient or powerful as it should be. That could be the reason my a/c isn’t cooling as well as it should even with new ductwork and insulation. Vapor barrier Looks great!

Review 155 (2025-01-02 - Rating: 5)
As always, service is wonderful. Gary was able to answer our questions and provide some helpful advice on lowering energy consumption and cost. We appreciate the speedy service and the knowledgeable staff.David was able to fix our plumbing issues and gave us more than one option for fixing the problem. Cost was not cheap, but having said that, 5 Star has always given great service, good quality, and a good warranty. We will continue to use their services for plumbing and heating.Axel listened to my concerns and made suggestions and adjustments that we hope help with power bill!Dusty and crew came today and reinforced all previous experiences with Five Star. They replaced the ductwork under the house. Though this was a big job they finished in a timely manner snd cleaned up afterwards. Dusty kept us updated throughout, greatly appreciated. Everyone from first sales through installation to service calls has been polite, professional, prompt and pleasant. Would recommend this company to anyone who needs heating and air service.Today was electrical and plumbing inspection. Though everything was fine, it was nice to have a professional check things out and know someone we can call if we should need something done in the futureAlways nice to have someone like John M do our service. Friendly, efficient and helpful. Thanks as always

Review 156 (2024-08-14 - Rating: 5)
We had an issue with our ring doorbells losing power. Ryan came in and figure out the problem and solved it quickly. 10/10 will use five star again

Review 157 (2024-07-07 - Rating: 5)
I’m very satisfied with my service. The technician came out on a Sunday to address my HVAC. It was 92 degrees, but Tyler was very pleasant, courteous and knowledgeable. I am pleased to be a repeat customer, and preventative maintenance plan participant.

Review 158 (2024-10-12 - Rating: 5)
They sent some great guys out to install my generator , Last face was Tyler , Tyler got right to it , very professional, and courteous, thanks to the entire team for a job well done. POWER OUTAGE NO PROBLEM !

Review 159 (2024-12-27 - Rating: 5)
Excellent, very pleased with the technician and the service. Will definitely use your company again.

Review 160 (2024-10-03 - Rating: 5)
Dylan Allen was professional, detailed and honest. Five Star is true to their name! Thank you!Blake Bensch

Review 161 (2024-07-24 - Rating: 5)
Julian Ramirez was professional, quickand very educated about the service he was providing. Five Star came out twice to install duct work then to check system for the winter. Julian checked my system for spring.

Review 162 (2024-10-30 - Rating: 5)
John greeted me and introduced himself with a smile. Then proceeded to explain what he would do. He also, provided a recommendation. A very pleasant man.

Review 163 (2024-06-07 - Rating: 5)
5 star was prompt, professional, and helped me understand my problem. They provided several recommendations for short and long term solutions. I would definitely call them again and recommend their services. Tony was the great service tech that helped me today.

Review 164 (2024-07-30 - Rating: 5)
Reginald was so nice and helpful. I called late at night and he came the next day. Everything was fixed in a timely manner. I couldn’t have asked for better service.

Review 165 (2024-11-07 - Rating: 5)
Andrew was on time, very knowledgeable, and took the time to explain the whole process. Additionally, he did not try to bleed us dry. Thanks

Review 166 (2024-12-17 - Rating: 5)
Chad Tucker was very helpful and solved our hot water heater problems. we appreciate him and would recommend him to anyone.

Review 167 (2024-07-17 - Rating: 5)
Reggie Frye did a great job getting out Air Conditioner up and cooling in no time flat ! Reggie is very customer oriented and extremely knowledgable. He took time to explain everything to us and made sure we understood exactly what was needed. He put no pressure on us to purchase anything . We ended up purchasing a service agreement all because of the service provided by Reggie.We want Reggie to handle all our service needs.Everybody needs a Reggie !!Thanks so muchJulian ramirez came back today because the drain line had clogged again.He cleaned it out and my unit is running again.Thank you so much

Review 168 (2024-09-04 - Rating: 5)
When I call they answer the phone schedule me a appointment Gary Taylor came to service me he tex me to let me know when he was on his way and how long before he would get here even when he arrived he was so very nice and and honest I over paid him and he call to let me know and brought the money back to me this was truly amazing and a blessing I give Gary Taylor and five star an amazing recommendation I was very pleased with the service thank you all very much

Review 169 (2024-10-14 - Rating: 5)
Gary was great! He checked everything and we are setting up a club membership so checkups occur regularly.

Review 170 (2024-06-18 - Rating: 5)
As Usual, very efficient, and great, attitude by the employees. Also very helpful in explaining some deficiencies that could be updated if I like. I know some complain about them, but in 5 years I have used them for installation and maintenance, I can say never a problem, and excellent service people as well as office personnel.

Review 171 (2024-05-29 - Rating: 5)
Julian, Has gone above and beyond what we are used to with five star. Weve had some problems but they are all pretty professional but this gentleman went above and beyond was far more knowledgeable and ready to get his hands dirty and did all that we were hoping for and more. By far best five star employee weve had and we have had a good many at this point.

Review 172 (2024-07-18 - Rating: 5)
Gary was great. He called ahead to tell me his arrival time and then arrived on time with a friendly smile. He worked efficiently and even killed a wasp nest on my unit! Thanks, Gary.

Review 173 (2024-04-23 - Rating: 4)
They came in and fixed our issue with our unit by completely replacing it. It was from 2001 and it finally gone out. I love the fact that you could track them online where they are and whos working on your unit. The product seems high grade as well. The only reason why Im giving a four stars because I wish the flashing was a little more uniform.Make sure to say thank you to Anthony, Kevin, and Morgan.

Review 174 (2024-11-11 - Rating: 5)
John just finished the winter check-up on our unit. Very thorough and professional. I highly recommend 5 Star to friends and family.

Review 175 (2024-08-20 - Rating: 5)
We Heard some terrible noises coming from what we thought was our blower. Julian to the rescue! Turned out it was only a loose bolt on the outside unit. Can’t say enough wonderful things about Julian and Five Star. Always prompt always professional always great.!!

Review 176 (2024-12-19 - Rating: 5)
The 2 man were very friendly and explained everything , I would recommend them if you need heat or anything with plumbing give them a call.

Review 177 (2024-11-01 - Rating: 5)
Tony was very professional and did a great job of maintenance as well as educating us on the heating and cooling systems of the house we bought recently.

Review 178 (2024-08-10 - Rating: 5)
All the work Five Star has done for me has been very thorough, priced right, prompt, and complete. Can’t recommend five star enough.

Review 179 (2024-08-27 - Rating: 5)
Luke and Morgan both did an amazing job installing my new unit today. Very professional. Highly recommend!

Review 180 (2024-08-25 - Rating: 5)
Five Star recently installed a Level 2 outlet for charging an electric car. The Five Star team was friendly and professional, and everything is working as expected.

Review 181 (2024-06-27 - Rating: 5)
Excellent installation service! Diego and Jack were very professional and down to earth, and perform a fabulous work installing a new unit. Could not have asked for a better team.

Review 182 (2024-12-30 - Rating: 5)
Always professional and keeps us updated on arrival time and if any additional services needed

Review 183 (2024-09-30 - Rating: 5)
I got a quote today from Tyler. He was super responsive when I inquired about services and came right out got me an estimate. First class service.

Review 184 (2023-12-22 - Rating: 5)
Excellent work and customer service. We have been impressed with Five Star over the past several years. Always professional. We have had the pleasure of Hector coming out to our home for repairs twice now. He is knowledgeable and professional. He takes the time to explain the issue and the repair thoroughly. I highly recommend Five Star!

Review 185 (2024-07-19 - Rating: 5)
Gary was on time, did a great job explaining issues we had. He was also very friendly. Thank you for the assistance and HVAC education! Will be using your company again!

Review 186 (2024-09-22 - Rating: 5)
Marcos was great, he was timely, explained everything throughout the process and answered any questions I had. I will definatley use five Star again.