Roto-Rooter Plumbing & Water Cleanup

Located in Greenfield, Massachusetts

Address: 50 Chapman St #6, Greenfield, MA 01301, United States

Phone: +1 413-923-3169

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-03-20 - Rating: 5)
Alex was very professional and knowledgeable about the job. He took the time out to explain the issue and recommended solution. We will definitely be using Roto -Rooter for future plumbing services. Highly recommend!!

Review 2 (2025-01-03 - Rating: 5)
We called Roto-Rooter on a Saturday and received an appointment to clear our kitchen drain the next day(Sunday!). We receive a heads up call when he was on his way and right on time he came. Joel went to the cellar immediately checking our 90 foot long run. He tapped his way down the pipe and was pretty sure the clog was at the 90 degree turn to the septic pipe. He took his wire unit and started running it all the way down to the drain to the septic pipe. We could hear it from up stairs! After 3 flushing, which are extremely hard to perform, he was done. He collected his unit and tools, clean up the minimal spots, came up to check the kitchen sink, all set. I also asked about maintenance, what cleaners to use etc. I purchased roto’s liquid as it’s the best. The small amount (2 oz) of liquid down the once a month follow by a hot sink full of water, overnight is good, creates spores the spread down the entire run as time goes on. Also, a full hot water plug in the sink, then let it go is recommended on a weekly basis. Same routine with the sinks and showers in the house. We were so impressed with Joel and roto, they were fantastic!! Thank you again Joel and ROTO rooter!! Pat and Dawn.

Review 3 (2023-09-16 - Rating: 5)
Joe was awesome! Saved the day - Fantastic service, great attitude. Helpful in thinking about both short term and long term fixes. RotoRooter has been a fantastic and reliable partner for me on my rental property. Will continue to use them.

Review 4 (2023-04-11 - Rating: 5)
Joel was very knowledgeable and provided helpful tips while unclogging our basement utility sink that our washer empties into. He provided courteous and professional quality service and was able to diagnose the issue quickly. The clog was actually many feet away from the sink towards the sewer and he came equipped with the tools to handle the job, He was also very organized and kept the work area as clean as anyone probably could throughout the process. I would work with this company again and I highly recommend Joel.

Review 5 (2023-08-11 - Rating: 5)
Jaime the tech came to check the bathroom sink for a slow drain and knew exactly what to do. She fixed the problem and showed me what she did ran a test right in front of me and explained in detail the issue. I will use Jaime again and reference her and Roto Rooter to all my friends. The speed in which the company reacted to the problem was amazing. Their company customer service was excellent.Thank you!!!!A very satisfied customer!!!

Review 6 (2023-08-08 - Rating: 5)
Alex and his Damien were exceptional, very professional, knowledgeable and explained the while process. I had a sumo pump installed. They installed quick and it looks great. I recommend roto rooter 100% especially because of the professional plumber like Alex.Thank you Alex.

Review 7 (2023-04-20 - Rating: 5)
Joel was overall exceptional. He was professional, friendly, knowledgeable, and thorough. He was informative, explained what he was doing and why, and what I can do to maintain the main sewage pipe. He removed a bucket full of roots from my sewage pipe in the house out to about 38 feet in street. No easy task and messy, but he made sure to clean up. I originally was not sure who to call but extremely satisfied with Joel and Roto-Rooter. Will recommend them to others.

Review 8 (2023-04-05 - Rating: 5)
We had a clogged sink and Joe came in accessed the situation gave us a fair price and got to work. He was efficient and kept our room clean and tidy. He finished in a reasonable time and spent a few minutes explaining his work. We could not have been more satisfied.

Review 9 (2023-06-20 - Rating: 5)
Denys from Roto Rooter was our super hero who solved our draining/sewage issue. We couldnt use the water & bathroom for a few days because of draining issue flooding our basement. Denys came and knew exactly what to do after we briefly explained the situation and showed him the video of flooding area. He is very professional, friendly and solves our issue by working immediately. Highly recommended. I was happy to know that Roto Rooter also offer 6 months warranty for free too. Their customer service is direct call, responsive, friendly too. Very happy with their service.

Review 10 (2024-04-28 - Rating: 5)
I’m so impressed by the positive & very prompt response. Competent & friendly, all details were explained with clarity. It took a lot of worry and concern off our shoulders.

Review 11 (2023-05-02 - Rating: 5)
Burim was super helpful and efficient. He knows his stuff and is willing to share his knowledge. He fixed my drain issues and also fixed the garbage disposal. I would definitely recommend him to others and will call him again if I need any plumbing at my home.

Review 12 (2023-02-24 - Rating: 5)
Joe Rooca was professional and friendly, while providing great service. He was respectful of our home and left the service area clean and intact. I would definitely recommend Joe and Roto-Rooter to anyone, and would also call on them again if I ever need the services they offer. Thanks Joe!

Review 13 (2024-03-07 - Rating: 5)
Alex was quick to pinpoint a solution and ensured everything was working correctly before he left. He was knowledgeable, professional, super clean, and friendly.

Review 14 (2023-05-19 - Rating: 5)
I would highly recommend rotor rooter. I was very satisfied with the work that was done along the clean up. The expertise, extremely knowledgeable people whom explain in laymans terms what they could do and what it would cost before starting the job.

Review 15 (2023-07-11 - Rating: 5)
I called about a sink drain and about 1.5 hour later Jaime was at the door. She was completely professional, knowledgeable and enthusiastic about her work. She was also friendly in no time the job was done.

Review 16 (2023-08-18 - Rating: 5)
The technicians were skilled, courteous and professional. They fixed the original problem and identified a larger, even more serious issue that was resolved in the process, avoiding potential disaster & a far more costly repair down the line. I’m glad I called them and would definitely use this service again.

Review 17 (2023-03-03 - Rating: 5)
Burim was amazing. He came right away and went straight to business. He cleared up my main sewage line and was very informational. He even explained to me that my water heater has a leak and I need to call the city right away ( I’m a new homeowner so I’m pretty clueless) he explained to me exactly what needs to be done in the long run and how I can avoid this problem again. He was very professional and informative. I would refer Burim to my family and friends. Great service overall.

Review 18 (2023-03-05 - Rating: 5)
Joe Rocca was quick honest and professional. Very great representative for the company. Upfront and honest about the proposed cleaning outcomes. Great guy to have in my home for repairs.

Review 19 (2023-02-18 - Rating: 5)
Sorry to say, I did not get her name. She was at my home Saturday. February 18 in West Peabody I had three other people come to my house could not resolve the problem. She came in within an hour she resolve the problem cleaned up after and was very helpful. I was very impressed with her. Thank you for your service.

Review 20 (2023-02-04 - Rating: 5)
Dispatcher said crew would arrive between 10:00-14:00. apparently crews were really busy, and did not show until 14:30. but dispatcher called me regularly staring at 10:00 to let me know status, and called again 20 min before crew arrived. joe did the work, and he was excellent. explicit about all costs, what to expect, etc. when problems came up he handled it professionally and got the job done. highly recommend roto rooter, and even more highly recommend joe.

Review 21 (2023-03-31 - Rating: 5)
Our plumber was Gary and he was excellent! This was a complicated job, as I live in a townhouse and it involved two back-to-back units. There was a clogged drain and Gary had to go back and forth between units. This job took several hours to complete, but it was finally resolved! I would highly recommend this plumber and this company!

Review 22 (2023-01-31 - Rating: 5)
We had a clogged kitchen drain from excessive amounts of raw meat going down the disposal. I tried snaking it myself from the cleanout under the sink and got about 8’ to the blockage but I was unsuccessful. The RR Rep was super professional and worked at it for 2.5 hours iteratively clearing the blockage. Joel was awesome. Yes - RR is expensive, but they get the job done and you can count on them showing up when you call.

Review 23 (2023-05-19 - Rating: 4)
When TWO local plumbers to whom weve given more than a fair share of business, opted NOT to help us when we really needed it, we turned to a name we all grew up with, and made fun of.But you know what? THEY responded...in about an hour!!!Joel, the tech, was awesome and did what had to be done.Did it cost? Oh yeah...but, what are you goi g to do?In 15 minutes...we were...um...good to go. If you get my meaning.Screw local. I wish I could list the 2 local companies. But, Ill show a courtesy they didnt.

Review 24 (2023-06-04 - Rating: 5)
I had an emergency and I called asap drains and they couldn’t figure out the issue and left without resolving the issue with a loose pipe . I called roto rooter and Joe rocca came and he was very professional and kindHe was able to resolve the issue in minutes and also fixed the pipe from asap drain for free . Fantastic job couldn’t be happier

Review 25 (2023-04-05 - Rating: 4)
2nd service person that came to clean drain, Joel was very knowledgable and explained what he did.1st servive person that showed up 5 hours late, Van, was not very experienced. She was vey courteous and tried hard to solve the problem but did not have all needed tools.No charge for second visit.

Review 26 (2023-07-04 - Rating: 5)
Burim preniqi was absolutely amazing very professional helped clear our sewer back up . Highly recommend him for services. Showed up on time explained everything to us about what happened and what can happen in future . I appreciate the service!

Review 27 (2023-02-03 - Rating: 5)
Absolutely thrilled that we called RotoRooter. Joel, our technician was very efficient and knowledgeable. He even let me observe the process and ask questions about how to use the auger.

Review 28 (2020-12-07 - Rating: 5)
The technician cleared the drain from the house to the street. He arrived within the hour specified. He was very respectful ,well mannered and careful when moving the equipment through my house. Given I did not know where the out drain was he was very patient and help ful moving things in the basement to expose the drain.He clearly explained everything he was going to do and why it needed to he done. With efficiency he got the job done much faster than I expected.I would recommend the technician to anyone.

Review 29 (2020-06-29 - Rating: 5)
The plumber who did the work for us - Frank Cormo - was exceptional. Very competent, excellent work. We highly recommend. We had a sink back up and needed to redo the drain, pipes and set up. All done efficiently and competently. He was also very pleasant to work with.

Review 30 (2021-12-15 - Rating: 5)
Edward and Jovanny are amazing technicians! They helped to unclog my bath tub drain. Both of them are very friendly and easy to work with. I highly recommend both of them. They took their time to explain everything patiently and helped to unclog my drain with their tools. Both Ed and Jovanny are great and made the tough job very easy. Very happy with their service. They also helped to perform treatment and provided post cleanup care.

Review 31 (2021-11-13 - Rating: 5)
The tech never gave up, kept looking and trying things. His professionalism was over the top, actually impressive. In the 3 hours he found the grease clog and worked on resolving it until he was satisfied it was right. He ran into supply issues, but thought out of the box to finish the job. I was very impressed!

Review 32 (2023-04-14 - Rating: 5)
Home owner having a clogged kitchen sink. After technician resolved the clog he took the time to explain its probable cause and recommended a routine maintenance routine to help future issues. Very satisfied with the experience.

Review 33 (2024-03-11 - Rating: 5)
Alexander did a fantastic job fixing my toilet! And he was super nice would definitely recommend service!!

Review 34 (2023-05-19 - Rating: 5)
We were very pleased with all 3 of our service: clearing out the line, the restoration and the relining. Everyone was pleasant, helpful, and definitely aimed to please. Thank you so much!

Review 35 (2023-09-23 - Rating: 5)
Many thanks to Joe Roccs for clearing out a main drain clog! He showed up fast and knows his business, and was happy to share advice while he worked.

Review 36 (2021-05-16 - Rating: 5)
Kit was friendly and professional. He took the time to explain the issue and answer all my questions. The process of scheduling the appointment through Roto Rooter was fast and easy. They also followed all CDC guidelines.

Review 37 (2023-01-17 - Rating: 5)
Burim was friendly, informative, knowledgeable and professional. He unclogged my kitchen sink which was severely clogged. He also made plumbing suggestions to improve the existing system and walked me through what he was doing the entire time.

Review 38 (2021-07-23 - Rating: 5)
Emir and this team were excellent at replacing our old trench pipe and adding a new outdoor drain pipe. Very prompt, professional and courteous. Before Emir, Mark did a great job on coming on time to inspect the issue. I would recommend roto rooter to others.

Review 39 (2021-07-14 - Rating: 5)
Called in the morning after seeing water on the basement floor. By the afternoon a tech came out to unclog the drain line running from the house to the septic. He was efficient and thorough. About a week later another tech came out to put a camera down the drain to check and inspect the previously done work. Very satisfied with both and with the job done. The 6 month guarantee also really helps in case the clog was caused by something else.

Review 40 (2023-02-14 - Rating: 5)
Burim was an amazing! We had a complete drain backup and he stayed for hours and finally got it taken care of and cleaned out. We are so grateful for his dedication and how he got the job done.

Review 41 (2020-07-03 - Rating: 5)
This was our first time using Rotoscoped-Rooter and we had a mixed experience. The call center reps are so sweet and very helpful, however, when they transfer you to a dispatcher, youre immediately met with a hostile, no patience, very rude worker. The only thing that redeemed our experience, was Ethan (#4592)! Ethan was very professional, friendly and went out of his way to make our experience a great one. He arrived on time and really went above and beyond with installing our waterline for our new fridge. He even swept the floor and made a custom part to level our fridge. We were thrilled to hear that we can specifically request him for future jobs, which we will ONLY use Ethan for. Highly suggest him for any and all jobs!

Review 42 (2020-06-26 - Rating: 5)
Nich 4408 came out to our house right away for an emergency and resolved our plumbing issues in a timely manner. He was very informative, professional and very thorough. The price was also very reasonable for the amount of time he had to spend here and for same day service.

Review 43 (2020-08-10 - Rating: 4)
We had a very slow moving drain and needed it cleaned out. We were scheduled for between 8 and noon and was notified around noon that they were running late. Could have potentially been an inconvenience but it worked out. The man who showed up was very professional and outgoing. The drain was cleaned out in no more than 45 minutes. It was much more expensive than I expected, especially for the work that was done, but at that point I just needed it done and didnt have time to shop around. Very professional, but also very expensive!

Review 44 (2020-12-08 - Rating: 5)
I had problem with my main sewer pipe/drain.I had 1st plumber come starting he thinks its more of a major issue. He wasnt able to correct. Then I had another 2 plumber s come and accessKevin and Armar. They gave me more information. Then Kevin came and was able to snake my sewer system. Which was great.Kevin did a fantastic job. He was informativeAnd gave me suggestions about my specific problems for my 150 year old home.Plus we could use shower 🚿 and water in house.Good experience overall.

Review 45 (2023-06-18 - Rating: 5)
Denys was very professional and completed the clean out of the sewer drain efficiently. He was very informative about our options. I highly recommend him!

Review 46 (2020-11-29 - Rating: 5)
Our service guy Nick was great. He was informative, efficient and was very good about COVID-19 safety precautions. We would definitely use them again and refer others.

Review 47 (2021-07-04 - Rating: 5)
Kit did an outstanding job! He was very professional, clear about what was wrong and what he was going to do and the cost. He fixed the problem thoroughly!! Nicest guy and we would not hesitate to use Roto Reuter again!!

Review 48 (2020-08-10 - Rating: 5)
Roto Rooter were able to arrive quick, same day, within two hours of contact, and despite our kitchen sink having a very deep, stubborn clog (at least 7 feet down the pipes), James (#5514) kept at it for a couple hours and got it draining perfectly. James was friendly and informative...it was a little expensive, but you get it back in terms of speed and service.

Review 49 (2023-02-13 - Rating: 5)
Had a clog that was backing up into the shower. Had two different techs come in the same day, and they finally got it. It wasnt a simple clog and they kept at it till they got it. They kept me informed and were very friendly and professional.

Review 50 (2021-11-16 - Rating: 5)
My tenant had a clogged drain which was causing her to not be able to use any Plumbing. Roto-Rooter came out right away and fixed the problem with no issues. Super friendly and professional!

Review 51 (2023-04-15 - Rating: 5)
Great experience. Technician was very knowledgeable, thorough and courteous. Roto Rooter should be very proud of her overall professionalism.

Review 52 (2021-04-29 - Rating: 5)
This was by far the quickest and best response I have ever had for an emergency situation. Burim was so quick to diagnose and resolve the drainage issue. He was so careful not to make any unnecessary mess and even cleaned the backup mess that was left in the bathtub. I highly recommend Roto Rooter and will definitely use them exclusively.

Review 53 (2020-12-09 - Rating: 4)
My kitchen sink was clogged and my husband and I were unable to clear it. The drain specialist showed up and was able to clear it out using a thicker snake than we had. It was nice to have a business that was able to help people after hours (the guy showed up about 8:30 pm).

Review 54 (2023-06-06 - Rating: 4)
We used the firm to resolve a off premises clog in the main. DENYS was the technician on site, he was very knowledgeable and performed the work quite efficiently to clear the blockage using the water jet technologyask for DENYS!

Review 55 (2023-07-12 - Rating: 5)
Couldnt be happier with the work and professionalism exhibited by Burim (my tech). Timely, efficient, professional and a genuinely good guy to boot. Thanks for the hard work Burim!!!!

Review 56 (2020-08-07 - Rating: 5)
Roto-Rooter service is fantastic. Our sewer backed up late one night. I called multiple “emergency” emergency plumbers in our area and either got no answer or voicemail. When I called Roto-Rooter, a person answered! She was very pleasant and said someone could be out within an hour. After I hung up, I immediately received a call from the service desk and he said someone would be at my home in 30 min. It was midnight! When Nick from Roto-Rooter arrived he got to work quickly and cleared out the blockage. They followed up the next day and scheduled a time to run a camera down the pipe to inspect it. They showed up the next AM, ran the camera, and showed me what I needed to do. Really amazing, responsive and helpful team! Roto-Rooter is the company to call if you have a plumbing emergency! They are also very COVID aware - masks and social distancing.

Review 57 (2023-02-13 - Rating: 5)
Had a blockage where my shower pvc drain and cast iron drains meet. Rafael was quick, diagnosed the issue thoroughly and provided excellent service.

Review 58 (2021-06-10 - Rating: 5)
Service person was great! Communicative, helpful and hard working. He was clearing our sewage line for 5 straight hours hauling heavy equipment up and downstairs. Great attitude and great results!

Review 59 (2020-12-08 - Rating: 5)
Nick was fantastic and knowledgeable. Arrived when he said he would and was super friendly. He was also meticulous about social distancing and mask-wearing. Really appreciated his professionalism.

Review 60 (2023-06-23 - Rating: 5)
We rely on our sinks for the salon business. Our drains were clogged and Denys was determined to get us back in working order. It wasn’t an easy job, but he got it done!

Review 61 (2021-10-06 - Rating: 5)
Burim (tech#279), was able to unclog the connecting sink drains between 2 condo units. Gary and Aaron who were here before Burim spent a lot of time snaking and trying to find the very difficult T pipe drop and knew to escalate to the next plumber who had additional tools/expertise. Burim got the job done! Thank you to all. And great that Rotorooter does not charge until they are able to get the job done.

Review 62 (2022-01-14 - Rating: 5)
Jovanie ( spelling? ) came by to unclog my very clogged kitchen drain. I dont automatically hand out kudos when someone does their job. Thats expected. There was a bit of something extra with Jovanie. Not only was he ultra pleasant but he knew his stuff and went about his job in a very methodical manner. In summary, you sent me a REAL nice guy who did a REALLY great job, making me REAL happy. Hes a REAL keeper. Thanks Joe

Review 63 (2023-09-22 - Rating: 5)
Rockstar, came fast and was super professional, exhibited expertise, lucky to have him be the service tech who showed. Thank you

Review 64 (2023-02-05 - Rating: 5)
Joe Rocco was very professional and thorough. He told me everything he was going to do and was able to provide a round about price.

Review 65 (2023-06-30 - Rating: 5)
Denys came to our house and was able to solve our sewage line problem in no time. Went above and beyond to make sure this doesn’t happen again, and even gave me some tips to keep it running smoothly going forward!

Review 66 (2021-11-15 - Rating: 5)
The guy who came to the house was very nice respectful smart and told me everything along the way as he worked why and how to keep it clean and clear from any new blockage from roots offered us a chemical to clear it out every three months bought three he gave us one in the house really nice guy

Review 67 (2020-08-12 - Rating: 5)
Wonderful service from James from Roto-Rooter today! Scheduled a same day service and he was able to fix our clog in no time. Five stars!

Review 68 (2020-07-02 - Rating: 5)
Hello,Nick came to our home July 1st, 2020. He was so helpful, kind and stayed until 12am to check what was going on with the plumbing. We are very grateful for his help. Thank you very much from the Taoukdjian family.Nick-4408Date 7/1/2020Invoice number: 21276795

Review 69 (2023-08-31 - Rating: 5)
Alex was awesome! Fixed the problem quickly and was super nice. 100% satisfied with his work.

Review 70 (2023-05-26 - Rating: 5)
Amazing amazing amazing i have been struggling for over a month and they came same day rafael was alot of help and told me what needed to be done what he could do and he got it done thank you!!!

Review 71 (2024-06-05 - Rating: 5)
Couldn’t be happier with the guys that showed up today to handle a complicated and dirty job. They got it done!

Review 72 (2021-11-02 - Rating: 5)
Called them panicked Monday morning with water leaking and my tub filled to the brim.They immediately got me scheduled for later that day. 3-7pmUnfortunately a couple of people had called off, so I had to be rescheduled for the following morning.Once they arrived they got down to the bottom of the issue and fixed it.I will 100% use their services again.

Review 73 (2023-01-11 - Rating: 5)
We had a slight backup at one of our main drain lines. The tech who responded, Joe Rocca, was on time, described the issue, and quickly resolved it.

Review 74 (2023-04-12 - Rating: 5)
Burim #279 went above and beyond to make sure that my sewer line was fully cleaned out. Making a stressful situation a good situation. Highly recommend

Review 75 (2020-06-23 - Rating: 4)
Tech. did a good job. The snake machine broke but he was able to complete job. I had to call for a callback to fix small leak in in Trap below sink.

Review 76 (2020-11-20 - Rating: 5)
Matt (2388) was wonderful. He spent the time to get through a very tough clog. He helped me understand what he did and what I can do going forward. Thank you.

Review 77 (2020-12-03 - Rating: 5)
I was lucky enough to have a very professional and very kind plumber named John. He was great at explaining everything clearly worked extra hard to keep prices low and respected all covid guidelines

Review 78 (2020-08-15 - Rating: 5)
I had a clogged drain I called roto rooter and they fixed the issue . I had tech james 5414 he was excellent and very kind . The only issue is that the price was high .

Review 79 (2023-04-10 - Rating: 5)
Jaime was on time, professional and very thorough. I am very happy with the end results.

Review 80 (2020-06-24 - Rating: 5)
I recently had the sewer line from my property to the street back up into my basement and Roto-Rooter came 1 hour after I called and stayed until it was fixed. Even after the issue was resolved, the employee (Ray) stayed to fix something else he saw with the drain that was not originally set up properly. I would call them again in a heartbeat if I have any other plumbing emergency.

Review 81 (2020-06-24 - Rating: 5)
Technician arrived and assessed the problem. explained what needed to be done and completed the job in a timely mannerVery pleased with the service .Frank cormo. #3366

Review 82 (2021-06-05 - Rating: 5)
I was thrilled when I called and they were able to come out within a few hours! Great service on the phone when scheduling and great service once they go here.

Review 83 (2023-02-09 - Rating: 5)
Joe Rocca, was very informative, easy going, knowledgeable! Quickly fixed our drain issue! Thanks Joe!

Review 84 (2023-05-21 - Rating: 5)
Joe Rocca super professional. Came in a knocked it out in 5-10 mins. He should get a raise for this!!

Review 85 (2022-12-31 - Rating: 5)
Good value for the price. I could not have cleared the drain myself and am grateful they could come so quickly.

Review 86 (2020-08-06 - Rating: 4)
Very friendly and helpful tech (Frank Cormo). Received a $50 discount for slight delay in service. Would hire again.

Review 87 (2023-06-13 - Rating: 5)
Denys was professional, very helpful and understanding!! He is definitely one of the best!

Review 88 (2023-03-28 - Rating: 5)
Denys, was always professional, clear on what he would do, and what the findings were. I appreciate his time and effort. Thanks Denys!

Review 89 (2023-02-15 - Rating: 5)
Burhum was amazing! Friendly, informative, helpful, kind, and an amazing expert!!! The best of the best!

Review 90 (2020-11-19 - Rating: 5)
Arrived promptly and finished the job that other plumbers were unable to do. I will use them again and highly reccomend them.

Review 91 (2023-03-24 - Rating: 5)
I am very grateful for this company very responsive and fast helping. The worker helped me out so much

Review 92 (2023-03-18 - Rating: 5)
Joel was prompt, respectful, and knowledgeable. Would absolutely reccomend.

Review 93 (2021-04-10 - Rating: 5)
The technician was courteous and helpful. He unclogged the toilet quickly. I would call them again.

Review 94 (2021-06-23 - Rating: 5)
The guys that came were very friendly, knowledgeable, and professional. I would definitely recommend them to anyone.

Review 95 (2022-01-01 - Rating: 5)
Excellent, quick service to remove a stubborn block in kitchen drain and good recommendations to avoid future issues.

Review 96 (2023-07-11 - Rating: 5)
Extremely happy with my service I will be recommending you to anyone I can thank you

Review 97 (2021-07-14 - Rating: 5)
Kit was very knowledgeable and professional. I would highly recommend him!

Review 98 (2023-04-18 - Rating: 5)
Denys was excellent, professional and courteous. Great service. Thank you

Review 99 (2021-06-05 - Rating: 5)
Great service, knowledgeable and friendly. My repairman was super helpful and did a great job.

Review 100 (2023-05-15 - Rating: 5)
Amazing service and very honest. Generally do not expect this from a plumber.

Review 101 (2023-02-27 - Rating: 4)
Joe was very professional and explained everything he was doing and what he found.

Review 102 (2023-04-26 - Rating: 5)
Very happy and satisfied with the work that both men did. Thank you.

Review 103 (2023-09-21 - Rating: 5)
My experience was wonderful from start to finish. I requested service online and promptly received a conf all. Denys communicate well. I received his call and was quoted a price before arrival. He was on time, fully explained the process and his findings. I appreciate the detailed explanation!

Review 104 (2021-12-30 - Rating: 5)
Very professional and informative. 100% recommend. The tech was great!

Review 105 (2023-02-14 - Rating: 5)
They went above and beyond to clean our drains. Recommend highly.

Review 106 (2023-05-03 - Rating: 5)
Arrived on time. Polite, informative and got the job done.

Review 107 (2023-01-31 - Rating: 5)
He did a great job thank you very much

Review 108 (2023-07-28 - Rating: 5)
Denys was excellent. Very friendly, arrived on time, and explained everything that was happening and what my options were. Our cast iron drain pipe had a major clog outside the house and he was able to clear it with a high pressure flushing tool.

Review 109 (2023-06-12 - Rating: 5)
Denys and Anthony were very polite and explained the process

Review 110 (2023-02-20 - Rating: 5)
The service technician was phenomenal. Incredibly friendly, informative and genuinely engaged in providing excellent service. Even though hes probably done these kind of jobs countless times, he never once acted like he was going through the motions. He gave me excellent practical advice, answered all my questions and curiosities and was a consummate professional. He also made sure the bathroom and kitchen areas were clean and dry when he left. This was my first time using RotoRooter and I would now go to them first in the future because of this experience.

Review 111 (2021-07-16 - Rating: 5)
Kit is a very professional person very informative an helpful. Cant say enough. Thank you.

Review 112 (2020-11-19 - Rating: 5)
Very professional, notified me of any changes and expected outages. Will go to Roto Rooter for any future needs

Review 113 (2023-02-25 - Rating: 5)
Joe did an excellent job resolving a plumbing issue

Review 114 (2023-05-01 - Rating: 5)
Joel was very professional and got the job done quickly. As a new homeowner I was glad to have someone come and explain everything to me, as well as give recommendations to keep my system up and running long term. 5 stars!

Review 115 (2023-05-29 - Rating: 5)
Clogged drain line over a holiday weekend? No problem! Denys showed up in a timely manner and had the line cleared within the hr. He was friendly, knowledgeable, and carried himself with the utmost professionalism. Thank you!!

Review 116 (2023-02-17 - Rating: 5)
The tech Joe Rocca was awesome!! He worked an hour past his normal time until 11:00 at night to help us. He improvised and came up with a solution to fix our problem and did great!! I would definitely ask for him next time. 5 stars all the way!!! Thank you Joe for all your hard work, we appreciate everything you did for us!!

Review 117 (2023-03-05 - Rating: 5)
Joel was fantastic. He went above and beyond for my father in law who had a clogged toilet. He showed great compassion for a hard to deal with elderly person losing mental and physical control of themselves.Thank you Joel!

Review 118 (2020-08-09 - Rating: 5)
Raymond showed up on time. Was quick and very professional.

Review 119 (2020-11-18 - Rating: 5)
Good experience, I would recommend them Frank # 3366 was excellent!

Review 120 (2021-11-29 - Rating: 5)
Great polite professional service. I like that they are not pushy about add ons.

Review 121 (2023-05-18 - Rating: 5)
Excellent same day service, and friendly.

Review 122 (2023-02-15 - Rating: 5)
Joel was extremely helpful, informative, and timely.

Review 123 (2023-03-14 - Rating: 5)
Joel came and promptly figured out the problem and fixed it. Was very easy to schedule and problem was fixed within 24 hours. Thank you!

Review 124 (2022-12-09 - Rating: 5)
My kitchen sink was not draining at all, so we called Roto-Rooter. My husband and I were satisfied with Joel’s customer service and professionalism. He was proficient at his job and explained the whole process very well! We will definitely recommend people to give Roto-Rooter a call.

Review 125 (2020-06-26 - Rating: 5)
Very efficient & effective; wore mask & booties & practiced good social distancing.

Review 126 (2021-03-07 - Rating: 5)
Excellent service but @ a cost.I will recommend to a friend.

Review 127 (2023-02-27 - Rating: 5)
Excellent service by technicians. Professional and efficient

Review 128 (2021-06-18 - Rating: 5)
Very good service and worked hard to finish when they said they would

Review 129 (2021-07-06 - Rating: 5)
Amazing job, speedy & professional! Highly recommended!

Review 130 (2020-08-07 - Rating: 5)
They did an excellent job Frank was very professional

Review 131 (2023-03-08 - Rating: 5)
Friendly and fixed the problem very quickly. Recommend!

Review 132 (2022-01-01 - Rating: 5)
Really glad they came out fast. Explained problem cause and prevention thoroughly and very pleasantly. Would use again.

Review 133 (2021-12-31 - Rating: 4)
James was very professional, knowledgeable and patient in answering all of my questions. He also followed Covid protection protocol. The issue is fixed, I have a full understanding of the issue and what caused it and I have the supplies I need to keep my pipes in good shape.I will definitely use Roto-Rooter again.

Review 134 (2020-12-01 - Rating: 5)
Service was quick and efficient! Will certainly use again.

Review 135 (2023-07-01 - Rating: 5)
Quick, helpful, well equipped, friendly, effective.

Review 136 (2022-01-05 - Rating: 5)
No nonsense help from trustworthy representative. Polite, to the point, and helpful.We need more people like this...

Review 137 (2020-11-22 - Rating: 5)
Good experience, matt the technician was very nice

Review 138 (2023-06-12 - Rating: 5)
Denys and Anthony were great!

Review 139 (2021-04-25 - Rating: 5)
This was an excellent service, I am very satisfied with the quick and professional work done to our plumbing. I highly recommend this company!

Review 140 (2021-05-27 - Rating: 5)
Very impressed with the professionalism of the technician. He was also an excellent communicator who kept us informed on the issue and next steps.

Review 141 (2021-04-29 - Rating: 5)
I was very happy with thr service very professional. I will definitely be recommending you guys to friends and family if they ever find there selfs in a situation where they need service

Review 142 (2024-08-12 - Rating: 5)
Efficient and knowledgeable

Review 143 (2020-08-24 - Rating: 5)
The plumber was excellent - he arrived on short notice after a plumbing emergency and was a consummate professional on his Sunday evening service call. I would highly recommend him to others.

Review 144 (2023-06-13 - Rating: 5)
Provided maintenance on existing water removal pipes

Review 145 (2022-09-23 - Rating: 5)
Kevin was awesome and got our sewage pipes cleared for us removing a bunch of tree roots that had grown inside the pipes.

Review 146 (2021-10-05 - Rating: 5)
Service Tech was very professional, was able to unclog Drain and cleaned up any mess afterwards. Thanks again!

Review 147 (2022-12-26 - Rating: 5)
Good diagnostics and excellent equipment and use of it.

Review 148 (2020-08-06 - Rating: 5)
I called after 8 PM and was told someone would be out to my house in approx 1/2 hour and he was. James was very nice and took the time to explain what needed to be done to fix the problem. He is an asset to your company.

Review 149 (2020-06-26 - Rating: 5)
Nick 0048 was awesome...very knowledgeable, helpful and quick...that being said the price was very steep for an hour of work ...