Craig Johnson Plumbing & Rooter Service

Located in Grass valley, California

Address: 10841 Rough and Ready Hwy, Grass Valley, CA 95945, United States

Phone: +1 530-274-7275

Rating: 4.8

Services

On-site services
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Credit cards

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-07 - Rating: 5)
Id like to thank Craig Johnson Plumbing for the quick response in repairing my hot water tank on Thursday 12/5/24. I called n the morning and they sent Travis out to fix my problem. Travis was kind and a true Profesional. I would recommend CJP to everyone. 5 Star Company.

Review 2 (2024-10-22 - Rating: 5)
My old house needed some TLC in the bath and kitchen. Ivan came out, fixed it all and made it look easy. I am grateful for the good work and happy with the friendly, trustworthy folks at Craig Johnsons plumbing!

Review 3 (2024-08-04 - Rating: 5)
Don is a super knowledgeable plumber. He really helped me out to finish my project when things got complicated last week, He quickly got things back on schedule, finished and looking great at a fair price. Endless thanks!

Review 4 (2024-04-18 - Rating: 5)
Having no hot water is no fun. I called Craig Johnson Plumbing because they had a small ad in our community newspaper. I was treated like gold. They came out same day and assessed my water heater situation. Ben was so courteous and carefully checked out theater heater - from the smoke it was easy to see it was a goner. Of course it was an irregular size but Ben was able to source one and charged nothing additional.Of course two days later was our freak snow storm. Although I was willing to wait, rather than have them working in the wet and cold on the outside installation, they insisted that it was more important that I have hot water. I strongly recommend Craig Johnson Plumbing for their caring for their customers, quick response and reasonable pricing!

Review 5 (2024-02-09 - Rating: 5)
Our plumbing needs were met quickly and well by the people at Craig Johnson Plumbing. We especially commend their service technician, Ivan, who while professional and knowledgeable, was also very attentive to our particular needs.

Review 6 (2024-03-31 - Rating: 5)
This business Craig Johnson Pluming Co. is the best local and more than fair on their prices, their knowledge, of their business, the. workmanship was right on. They were fast and curtious!Yes, I would recommend this business! would call them again!Did I mention I saved over $1800 over another Plumming Co. thatestimated $1800 for the same job!They acted like they were local and claim they give the Seniors big discounts!HUh! Try to shop local folks.

Review 7 (2023-07-20 - Rating: 5)
We had a LP water heater tank fail overnight. Ben from Craig Johnson came right out, made recommendations, and was able to replace the tank on the same day for a reasonable price. Nice friendly professional service. You rock Ben!

Review 8 (2023-06-15 - Rating: 5)
I had a house in escrow that needed a sewer backflow device installed BEFORE we could close. Craig Johnson Plumbing came right out and gave my Seller a quote within a day and were able to complete the work within a week. Phew! Made it just in time! I was kept in the loop every step of the way - which I REALLY appreciate! I’ll definitely be recommending them again!

Review 9 (2022-05-24 - Rating: 5)
Craig Johnson Plumbing was assigned to us from our home warranty and they were absolutely amazing. The gal who answers the phone and schedules the guys to come out showed empathy and did everything she could to help me get this resolved ASAP. I really appreciate great customer service and thats exactly what they provided. They also got the report to our home warranty in less than 24hours. We dealt with a diffrrent company for our heater and it took over a week for them to send the report in and we werent the dead of winter with no heat so I was so thankful for this.

Review 10 (2021-02-25 - Rating: 5)
My water heater went out on Monday so I called my home warranty company for an emergency because we had no water because we had to turn it off to keep it from spewing out the top of the water heater. They didnt seem to think not having water with 3 adults using bathrooms and 2 babies in cloth diapers and no water was an emergency. Well finally 26 hours later and 4:00 the next afternoon they finally gave me the name of this company but said they couldnt come out until Friday. I called and talked to Craig at 4pm to see if there was anyway he could help before Friday explaining my situation to him. He told me his guys worked 10 hour days but said he said he had a guy in Chicago Park he would call and see what he could do, but no guarantees. As I waited for him to get back to me by phone my son came and said the plumber is here.I was surprised on the best possible way. A young man named Don came on his way home just to make sure we wouldnt have to go another whole day without running water. This company and their employees have my sincerest gratitude. I thought I would be without water for a week. Don fixed the water heater so that it wouldnt spew water all over and got us running water for the night. They came today to replace my water heater. I am truly grateful to Don for stopping on his way home yesterday and to Craigs Plumbing for understanding that I couldnt go 5 days without water. I highly recommend them. They are wonderful!!!!!

Review 11 (2023-12-01 - Rating: 5)
Absolutely the best. Prompt, courteous and fantastic service. Have used them several times and have had no problems ever. If you need plumbing work done, call them.

Review 12 (2020-08-05 - Rating: 5)
I am so incredibly impressed withCRAIG JOHNSON PLUMBING!!!I called in hopes of an appointment In the next 7 days as I was going to be off work during that time. Craig, himself, took my call and assured me he would send someone out the same day! Not even 2 hours later, a team showed up, asked me a few questions, assesed the situation, determined the problem, and got right to work. Within the hour, they had cleared my drains and tested to make sure all the lines were open and free flowing. The representatives were efficient, professional and respectful. I could not have been more happy with the outcome. I highly recommend this incredible company comprised of honesty and integrity!!

Review 13 (2024-07-12 - Rating: 5)
Craig Johnson and his team have always been professional and knowledgeable. I wouldn’t go to anyone else.

Review 14 (2022-09-24 - Rating: 5)
I called them Friday night for a broken pipe at my rental which caused the water to be shut off. Izzy was there at 8 on Saturday morning and had it fixed and the water back on within an hour. The cost was very reasonable and I was so happy to have it fixed for my tenants so quickly. Thanks again Izzy and I will call you guys first if I have any more plumbing needs. 100%+ rating.

Review 15 (2017-05-18 - Rating: 5)
Craig Johnson Plumbing installed a new water heater for us and did a great job at an honest price. The two young men doing the work were very professional and polite. They also made sure they cleaned everything up before leaving the job. I would highly recommend this company.

Review 16 (2018-06-20 - Rating: 5)
I called Craig Johnson plumbing after when my main water line sprung a leak, that was threatening to turn my front yard into a pond. Craig responded promptly, and even though they were jammed up, he sent one of his guys over quickly to assess the situation. The work was done professionally and quickly. The young man who did the work, Patrick, was super nice and polite, and explained what was going on at each step. I will definitely use them again.

Review 17 (2020-02-23 - Rating: 5)
I didnt know what was wrong with my water heater but they came by and diagnosed it as needing replacement. I told them I had to replace it myself because of money concerns. They said no problem and said if I had any questions about installing the new one to give them a call. I call that great customer service! Next time we have a plummimg problem we cant handle well call them for sure.

Review 18 (2017-04-27 - Rating: 5)
My hot water heater sprung a leak on a Sunday night - by Monday afternoon, a new one was being installed. The gentleman installing it didnt want me to go another night without hot water, so he stayed late to finish it up for me. He also installed a drain to the outside, at my request, so the next time it goes my garage wont flood. First rate, thank you.

Review 19 (2018-11-21 - Rating: 5)
Our hot water heater died Tuesday night right before Thanksgiving. Here comes Craig Johnson Plumbing they replaced my hot water heater the next day - before 5 p.m. and saved our Thanksgiving!!!Craig Johnson Plumbing = Honest, Professional, Trustworthy, Amazing, Dependable & The Nicest People EVER!!!

Review 20 (2020-01-24 - Rating: 5)
Craig Johnson have bailed us out of more poo-poo than you can shake a stick at. Always prompt, on time and the job gets done right first time, every time. Their rates are extremely competative. We are thankful for the service they always provide.

Review 21 (2021-09-30 - Rating: 5)
Reassigned to this plumbing company thru our home warranty after last company dropped the ball, what a difference. Good customer service and follow thru. Recommend, very happy with service. Thank you!

Review 22 (2019-04-16 - Rating: 5)
Had a .25/gal leak in my service line . Pat came out in the morning and after carefully removing the grass sod dug down to the previously localized leak. the leak was at least 3 - 4 feet down in muddy dirt and difficult to reach as it was under several other lines. Despite this he was able to replace the leaking union and a section of PVC. It took him almost all day during the time it was raining to get the area dug out and refilled. Despite being wet and covered in mud at the end of the job he remained all smiles and cheerful. Great (and difficult) job! Highly recommend them

Review 23 (2020-09-22 - Rating: 5)
Craig, Cassy, and the team are professional, friendly, reliable, and super smart. They worked on/installed our radiant floor system and hot water heater. Recommend!

Review 24 (2020-10-14 - Rating: 5)
I called them for my dad and their customer service was incredible. Friendly, kind and efficient. They also fixed his plumbing issue. I definitely recommend.

Review 25 (2020-10-01 - Rating: 5)
I would definitely recommend Craig Johnson plumbing, they came out quicker than expected, they were professional, polite and friendly. They did a great job!

Review 26 (2020-03-05 - Rating: 5)
A professional young man named Connor came out and did some excellent work getting my plumbing needs sorted out. Really appreciate the quality service.

Review 27 (2021-12-13 - Rating: 5)
They were helpful and offered a quick appointment when another company had to cancel.

Review 28 (2018-04-26 - Rating: 5)
I am very impressed needed a plumber asap and one was there less then five minutes. Thank you and you were worth the service call.

Review 29 (2019-12-07 - Rating: 5)
We have had then out to our house several times. Do do good work in a timely manner for a reasonable price.

Review 30 (2021-01-06 - Rating: 5)
They were professional and did quality work. Service was provided in a quick, timely manner. Thank you

Review 31 (2021-08-18 - Rating: 5)
Ryan very nice and knowledgeable. Came out that day. Glad we found this business

Review 32 (2023-07-29 - Rating: 5)
Don at Craig Johnson Plumbing was really fast, reliable and honest. Called him for an emergency water heater issue, and not only did he fix it the same day, but at half the cost that some other businesses were trying to quote me at. Thanks Don!

Review 33 (2023-12-09 - Rating: 5)
Craig and team are top professionals who can walk in an area where a difficult problem is reviewed, researched, and plan an outcome that solves the problem. Always for us.

Review 34 (2022-02-15 - Rating: 5)
Work was done on time and within budget. Thank you so much for the peace of mind

Review 35 (2021-12-24 - Rating: 5)
Very pleased with Craig Johnson Plumbing. I chose them because they are a local, family owned company. I received a call 15 minutes before the Technician (Conner) arrived. He then introduced himself and got right to work. Efficient while being friendly and courteous. He was done in about 45 minutes and on his way. This is definitely my go-to plumber for any future needs.

Review 36 (2019-12-09 - Rating: 5)
I called fully thinking I would have to wait for hours. They were there within 2 hrs. Fixed the clogged drain and checked it twice to ensure it worked properly. Great customer service from office staff and onsite.I will definitely use them again and also use them for our business. —-Tina

Review 37 (2020-10-30 - Rating: 5)
Casey came out to fix a leak on my main water line. He accessed the situation and had it repaired in less than an hour. Casey was neat and professional and any company would love to have a employee like Casey.

Review 38 (2017-04-20 - Rating: 5)
The guys at Craig Johnson were fast, friendly, fair and got the job done! Plus, Denise in the office was SO friendly (super important to me...who needs attitude when youve got a clogged drain already?!). Will definitely call them again and again!