Shaffer Beacon Mechanical LLC

Photo of Shaffer Beacon Mechanical LLC

Located in Granby, Connecticut

Address: 12 Mechanicsville Rd, Granby, CT 06035, United States

Phone: +1 860-844-0111

Rating: 3.9

Services

  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • Heating oil supplier
  • Mechanical contractor
  • HVAC contractor
  • Sheet metal contractor
  • Well drilling contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    I recently had my boiler expansion tank blow on Thanksgiving day - luckily I had a replacement and installed it myself. Back in business (sort of).Noticed that boiler was continuing to rise in pressure over the next few days so called Beacon/Shaffer whom Ive been dealing with since 2007 for service and oil deliveries.The appointment was scheduled for between 8-9AM and Dean (dont lose him Beacon!) one of the senior service techs showed up right at 8:15 and we replaced a number of parts on a 14 year old boiler that I wanted done, altogether while fixing the original issue of the increasing boiler pressure. Dean was very informative, patient with my questions and made some recommendations which we did that day regarding a PRV valve among other things.Cost was fair and reasonable.Outstanding service. Would highly recommend from a long time customer.

  • Review 2 (2024-09-20 - Rating: 5)

    Had a leak in my tank and Shaffer Beacon was quick to respond and do a swap out with a new Roth 275. Tyler and Todd were mindful of my animals that live in the basement so they wouldnt escape while they were in and out. They worked were very professionaly and answered all my questions as well update me on things they were changing. Price was average when I shopped around but it was quality work and would 100% use then again for my heating needs.

  • Review 3 (2024-07-04 - Rating: 5)

    Thank you, thank you, thank you!! A fabulous company to work with from start to finish. Rebecca was awesome, contacting me prior to the AC installation to obtain information to initiate the rebate process for me. The guys that did the installation were nice and professional. They cleaned up and made sure I knew how the new system operated. This year they installed the AC, 2 years ago it was the heater. I trust them and they never disappoint!!!

  • Review 4 (2024-07-02 - Rating: 5)

    Had some issues with our A/C system. Shaffer’s HVAC tech did a full check up of condensers and air handlers and found no problems. Determined that the issues were possibly from power fluctuations from strong storms in our area. Now am confident we are ready for rest of summer.

  • Review 5 (2024-11-26 - Rating: 5)

    Outstanding experience with Shaffer Beacon. The work was done as requested, done on time and performed by professionals. Tyler and Nick were awesome. HIGHLY recommend Shaffer Beacon!!!!!!

  • Review 6 (2024-12-09 - Rating: 5)

    Amazing! Anthony was able to get out here and get everything done so my new counters could go in. The office staff as well has been stellar! I appreciate you guys. Thank you. Thank you. Thank you.

  • Review 7 (2024-12-13 - Rating: 5)

    Wonderful local company. The first people I call when I have a problem around the house. If they cant fix it they always know someone reliable that can.Update, just called them to get a quote on replacing a 40 year old oil tank. Someone came out the same day and I had the quote a little later. It was a little more than I was hoping for, but a second quote was slightly more. I signed the contract and they scheduled the work 2 days later.I havent always been as happy with the company since they merged with Shaffer, but their oil prices have been about 50 cents a gallon cheaper than another oil company that delivers to my sons home in Portland. Unfortunately, Shaffer Beacon doesnt deliver to Portland.Update 2, they removed the old tank yesterday and installed a beautiful Roth tank that looks really high tech. Unfortunately, the 270 gallon tank was too big to get into the basement, so they had to go get a 165 gallon tank. Should be OK as a normal fill up is around 100 gallons. Also, they had to cut up the old tank to get it out. I had thought the estimate was a bit high, but the Roth tank is way nicer and pricier than the old steel ones, there was new vent piping because of code changes and a lot of really hard work. Im really happy with the result.Update 3, had a furnace tune up and a corroded part replaced. As usual the tech did a nice job. 🌟 🌟 🌟 🌟 🌟.Latest job: A week ago our water started to turn off and then come back. Called Shaffer Beacon and it turned out my 40 year old well pump was shutting down on overload. They scheduled to replace the pump the following week and Randy and his crew did an amazing job. Pulling a 40 year old pump thats 185 feet down isnt an easy job. They replaced the pump, the piping, the wiring and the pump cap, so everything is brand new. They also suggested, and I agreed, to replace the 40 year old pressure tank rather do it later on a separate service call. Unfortunately for Shaffer, Randy is retiring next month, which will be a great loss, but Im sure his assistants will fill his shoes. Next will be the 40 year old boiler and 40 year old oil tank.

  • Review 8 (2024-01-18 - Rating: 4)

    Great plumbers and heating guys. They have some guys who’ve been there for years that really know their stuff.Replaced my oil tank and hot water heater and replaced my furnace 15 years ago and I’ve only used them for annual furnace cleanings until this year.Was a bit saddened that this year they didn’t have a fixed price to just do annual maintenance on the furnace.The only fixed price option is their comfort club which requires I buy my heating oil from them and also needs to include other hearing/cooling systems besides just the furnace.I would be fine if they were able lock in a price for the oil season or let me buy x gallons at the beginning of the season and then deliver those gallons during the season. I don’t like hoping and praying that the price of oil will be reasonable for the entire season. I got hit one season with a really big bill when the price of oil took an unexpected very large increase.Very disappointing. Very sad because I like their work; just not the new pricing.

  • Review 9 (2024-09-04 - Rating: 5)

    Thank you for the great service that I received on September 3rd from your technician Eddie. Very professional and polite.Thank you for good service and professionalism. Juanita

  • Review 10 (2023-12-29 - Rating: 5)

    We had Ed come out recently to our church and once to our parsonage. He was professional, thorough and very polite. We had one major issue at the church which he addressed but then he took care of several smaller issues, including getting the heat back on in the pastor’s office. I was glad they sent him to additional work at the parsonage and the experience was similar. He explained everything so even I could understand it. Thanks Ed, and thanks Beacon for a job well done.

  • Review 11 (2021-10-19 - Rating: 5)

    Today we had scheduled service for the furnace. Jesse noticed that the installation of the humidifier drain control was not hooked up and informed us what needed to be done. He also installed tstat with humidity control. We have had Beacon twice a year for many years doing our service for our furnace and air conditioning. This is the first time that we were informed about this issue. We are very pleased with Jesses knowledge and work ethic!

  • Review 12 (2023-06-26 - Rating: 5)

    I have been using Shaffer for years but now they are called Shaffer Beacon. I needed some regular maintenance for both AC and heating system. Michael (a very professional young man) came right on time this morning at 8AM, and did a thorough inspection. He was extremely thorough, professional, and also showed me how to order the correct air filter for next time as the current one is a reusable which is not as effective as the good quality disposable ones. I will continue to use Shaffer Beacon for HVAC for my house.Thank you Michael!

  • Review 13 (2022-08-16 - Rating: 5)

    Ive been using Beacon Mechanical since they installed my boiler in 2015. Ive always received good service. This past Friday my service was done by Jesse, he was great! He was very through and took the time to explain everything in detail. Would definitely recommend and will be asking for Jesse again next year. Thanks!

  • Review 14 (2021-05-24 - Rating: 5)

    After several long months of getting quotes and comparing products; we recently had a boiler, hot water heater, and oil tank installed by Beacon Mechanical. Shane and his team at Beacon helped make our loan process and installation go as smoothly as possible. Shane took the time to make sure all my questions were answered and that we were getting the best system for our needs. The installation team was friendly and professional and got our install done quickly. They were so accommodating when our plans had changed for part of the install day of. I had some concerns about an oil spill on the basement floor from removing our incredibly old boiler system and Mike and Dan did an exceptional job to make sure the floors and area were left as clean as they found them. We will definitely be long term customers of Beacon and recommend to all our local family and friends.

  • Review 15 (2024-08-06 - Rating: 5)

    My hot water heater was failing and I called Shaffer Beacon and they quickly responded and replaced the heater the same day--overall great service!!!!!

  • Review 16 (2024-02-21 - Rating: 5)

    This is a GREAT COMPANY!! Its been my privilege to be their customer for two years now and their service is prompt..kind..trustworthy to say THE LEAST!! In a world of frustrating automated phone services ... lackluster customer service and delayed response times..Shaffer Beacon is WAAAAY BEYOND A BREATH OF FRESH AIR... THEYRE THE KIND OLD-FASHIONED, HONEST COMPANY THAT WE ALL HOPE FOR.. BUT SO RARELY END UP DEALING WITH...KATHY ..WHO WEARS MANY HATS..MAKES DECISIONS IN THE COMPANY AND SPEAKS TO YOU ON THE PHONE WITH SUCH PROFESSIONALISM AND KINDNESS AND THOUGHTFUL RESPECT..IT ONLY MAKES YOU HOW MUCH ITS LACKING IN MOST OTHER COMPANIES..THANK YOU SHAFFER BEACON FOR BRINGING THE HUMAN KINDNESS TO YOUR CUSTOMERS..YOU RUN YOUR COMPANY VERY , VERY WELL..

  • Review 17 (2021-10-04 - Rating: 5)

    Beacon has been taking care of our heating needs for many many years. I have always been happy with the service. We have always been given the information needed to understand any concerns. Jessie arrived on time today, Cleaned his boots on the rug near the door. He is very knowledgeable and was patient with questions I had. He explained what he had done and was very pleasant. This is a first class company.

  • Review 18 (2022-08-12 - Rating: 5)

    I want to thank Shaffer Beacon mechanical for their professional and prompt service. We just had our A/C and furnace maintained by one of their service people, Jesse. He was polite and kind and offered a few suggestions to make our system run more efficiently. Thank you for the great service.

  • Review 19 (2022-08-02 - Rating: 5)

    We have had a contract with Beacon for many years including at our previous home. Their customer service is top notch and always very responsive. I would also like thank our technician Jesse who is always prompt, quickly resolves our issues, and is absolutely so kind and professional - even doesnt mind our pack of dogs that like to greet and help him. Highly recommend this company.

  • Review 20 (2022-08-10 - Rating: 5)

    They installed mini splits in my condo a year ago.I set an appointment for the first “tune up” of my system as recommended.The technician they sent was Jesse.He was very knowledgeable, courteous and answered all my questions without hesitation.A big thumbs up for Jesse and Shaffer Beacon Mechanical!

  • Review 21 (2019-01-21 - Rating: 5)

    I recently installed a new boiler in my house, after the installation I called Beacon to do an initial tune-up and service on the boiler. Their prices are very competitive and they also happen to be very local for me. Lionel, the technician who serviced my boiler, was awesome. He was very friendly and answered all of my questions with great technical expertise. I would absolutely use Beacon again.

  • Review 22 (2022-06-07 - Rating: 5)

    I have been using Beacon for annual A/C and furnace maintenance, and they have been excellent. My latest appointment was with Jesse. He was prompt, professional, and provided many maintenance and usage tips which would greatly help us throughout the year. I highly recommend them.

  • Review 23 (2022-06-08 - Rating: 5)

    All of the technicians who have been to our house over the years have been professional and personable. Jesse came today to do a tune up and he diagnosed an issue and explained it thoroughly. If you have an AC issue, ask for Jesse specifically!

  • Review 24 (2022-04-20 - Rating: 5)

    Jesse came to inspect the boiler and did a wonderful job explaining any issues he found and giving details on solutions. He was polite, professional, and courteous. Beacon has always been reliable for us and we’ll always recommend!

  • Review 25 (2022-05-08 - Rating: 5)

    We have been using Beacon Mechanical for 14 years and they are reliable, responsive and very fair with their pricing. Jesse completed a full maintenance check of our heating & cooling systems and was very thorough and helpful in explaining some maintenance tips!

  • Review 26 (2018-02-05 - Rating: 5)

    We purchased a property with a 1 year old furnace that Beacon had installed for the former homeowner. An adjustment needed to be made to the venting and Beacon came out and completed the work under warranty. We give them 5 BIG stars for that because they did not have to do it. In addition the workmanship on the entire installation really stands out as first rate. Thank you Beacon for delivering service excellence that is so rare to encounter in todays times:-)

  • Review 27 (2022-02-10 - Rating: 5)

    In today’s Covid world, it has become increasingly difficult to find solid & follow thru providers nationwide, but these folks and specifically our project lead “Shane” was exceptional in truly thinking about our unique HVAC needs versus trying to aggressively push down their own solutions to an older home renovation we are working on. He was uniquely creative in presenting different options and answering our many questions.We hire contractors, HVAC and plumbers nationwide for a variety of projects, and we’re not sure about contracting a company that just went thru a merger - but Shane’s expertise, home customized solutions and quick follow up made our decision to move ahead with these folks, and as of today we are glad we did.As in any major home project you undertake during these covid years, make sure Shane secures equipment as soon as you are ready to go and be flexible on the scheduled installation time ( ie, supplies delays, covid absences and weather/snow storm). If you need the remote Wi-Fi thermostat so you can program the system remotely like we do - make sure they order that as soon as order is placed, and like with every home renovation project and provider used during these covid years - make sure your final payment piece is subject to final inspection approval always.The team on site with Scott as install manager and not sure on the name of the other onsite manager (Dave?) as install lead also did a great job and stayed on top of quality checks on the install.

  • Review 28 (2022-12-05 - Rating: 5)

    I needed plumbing done in my house, and Tyler did the job . Installed a vanity and complete shower .Very knowlegable , professional, experienced, nice, polite, . Tyler knew exactly what he was doing. I would definitely recommend this company and Tyler. Job was done to perfection. Excellent service. Thank you Shaffer Beacon Mechanical, and Tyler ! Decent human being for sure !Karen Ouellette

  • Review 29 (2022-12-14 - Rating: 5)

    I want to thank the Beacon Team, Brent and our technician, Louis, who helped us out when we lost heat on one of the coldest days of the year. The technician came out at midnight and stayed until the job was done. Incredibly impressed with the responsiveness and willingness from your company to help us when no one else would. Thank you!

  • Review 30 (2022-11-17 - Rating: 5)

    Jesse did a great job at our annual cleaning. He also was very thorough explaining a way to potentially save us money with a new part that could be installed for not a ton of money!!

  • Review 31 (2022-03-17 - Rating: 5)

    I had my annual service for the furnace and water heater. Today, I received the most thorough explanation ever. Jesse is wonderful - very professional, friendly and a great communicator. I want him from now on. Thanks, Jesse!

  • Review 32 (2022-02-16 - Rating: 5)

    Took a while to get someone out since I called later in the season for a tune up, but it was worth the wait. Jesse was absolutely fantastic. Professional, personable, and did a great job communicating what needed repair in terms I could understand. Thanks, Jesse!

  • Review 33 (2014-01-28 - Rating: 4)

    Consistently the lowest oil prices in the Granby area. Just called State Line and their price was $4.21 vs. Beacon which is $3.93. They keep my credit card on file and I simply call when I want another $100 gallons delivered. Courteous office staff and drivers and reliable fuel delivery. Did a good job servicing my furnace for the annual tune up.On the downside I would not recommend them for installing mini split style ductless air conditioning systems. Had their cooling techs out to the house to have a look around and they had no idea how to design the system. I have an open floor plan contemporary without existing duct work and I did not want exposed duct work. Came back with the purported expert to have a second look around and he seemed more knowledgeable but still not very impressed. Never followed up with a fee quote for a system installation after two walk throughs. I stopped at the office and asked them to write up the fee quote and still no follow through. Gave up on them with respect to mini split AC systems and decided it must not be their area of expertise. Glad I did. Two years later I met a local heating and air conditioning contractor that specializes in ductless AC mini split installations. Did a twenty minute walk through examining my existing wiring and floor plan and knew exactly where to mount the heat pump and where to install the ductless AC unit. Followed up with a fixed cost quote for all of the parts and labor the following day including the electrical wiring. Was very patient in answering all of my follow up questions before hiring him. Love the mini split AC system I ended up with and at a very competitive price. Beacon should sub contract to the local contractor I hired whenever they get a mini split inquiry and they should have my contractor do their mini split systems or teach their guys how to do it.

  • Review 34 (2022-08-23 - Rating: 5)

    Jessie serviced my furnace/ burner. He explained everything he did to me in a manner I could understand. He was very professional and courteous. I would ask for him to come again next time.Dorothy KerrigsnAug. 23. 2022

  • Review 35 (2022-07-26 - Rating: 5)

    Jesse was on time and took the time to explain the HVAC maintenance process and answer all my questions. He went above and beyond to make sure I understood how best to run my system.

  • Review 36 (2022-03-11 - Rating: 4)

    Had yearly maintenance on new heating system and splits. Jesse gave us a thorough explanation of what he found and what he was doing. Really appreciated his thoroughness!!

  • Review 37 (2020-10-09 - Rating: 5)

    We had Sean come out and service our gas boiler. Very professional and was able to answer all of my questions as well as provide insight on maintenance to perform as a homeowner. I highly recommend this company.

  • Review 38 (2022-02-04 - Rating: 5)

    Jesse was extremely helpful and explained in great detail about servicing boiler. He was very helpful, friendly and detailed oriented. He is truly an asset to Beacon.

  • Review 39 (2022-10-07 - Rating: 5)

    Long-time customer. Jesse performed our annual maintenance and cleaning of our boiler. He did a thorough and professional job.

  • Review 40 (2022-05-18 - Rating: 5)

    Jesse came to fix a problem with our AC. He was very thorough and explained everything along the way. He also explained our options and pointed out their pros and cons.

  • Review 41 (2021-03-06 - Rating: 5)

    The technician, Shawn, that came to our house was punctual, courteous and professional. He found the problem and provided us with a resolution. Highly recommend.

  • Review 42 (2022-07-28 - Rating: 5)

    Met with Jesse this morning to diagnose an issue. He was very professional and explained everything to me about what the issue was and what the solution is. I will request in next time we have an issue. Thanks Jesse

  • Review 43 (2024-09-24 - Rating: 5)

    Shaffer Beacon Mechanical LLC does excellent work!

  • Review 44 (2022-01-15 - Rating: 5)

    I was very happy with the boiler service Jessie performed. He was on time, polite, extremely knowledgeable and informative.

  • Review 45 (2022-02-09 - Rating: 5)

    A wonderful job - hard workers and very respectful of property. Thank you Tyler, Dave and Dan for doing such a great job.

  • Review 46 (2022-12-17 - Rating: 5)

    Very nervous replacing my 61 yr old gas boiler and my hot water heater into a combi system. I have an older home and no big job goes without problems!!! Steve, Tyler and Sal came from Shaffer Beacon they were kind, professional, put up with my hundreds of questions and concerns. Most importantly they were competent in their trade!!! Now I have a 95% efficient combi system, instead of a 47% efficient heating and water system! Thank you Shaffer Beacon and thank you Steve, Tyler and Sal !

  • Review 47 (2022-04-12 - Rating: 5)

    Shaffer Beacon sent Will to perform the annual maintenance of our furnace. Will was friendly, accommodating, and phoned to give notice that he would arrive earlier than scheduled. I was happy with his great service!

  • Review 48 (2022-01-11 - Rating: 5)

    I got an issue with heat system. Jesse did a great job identifying and fixing the issue. He is very friendly and knowledgeable. Also he explains what went wrong. It helps to understand the issue.

  • Review 49 (2022-07-18 - Rating: 5)

    Jesse was the technician that came to perform maintenance on our HVAC. Very thorough, professional, excellent job. Highly recommend Beacon and Jesse.

  • Review 50 (2019-11-26 - Rating: 5)

    Leaking pipes needed to shut off the water last night... call to Beacon Mechanical after hours,the answering service sent an email to the office. This morning a quick call and I was pleased to have a good response..fast, efficient and polite Scott... problem taken care of, informative regarding future plans for changes that need to be addressed. Will not hesitate to call if needed againAddre

  • Review 51 (2016-01-14 - Rating: 5)

    I WOULD HIGHLY RECOMMEND! We had a pipe bust and Beacons Emergency Service came to our rescue. They had our heat and water back on within a couple hours. The protective footwear they used during service to keep our floors clean was very professional. Customer service was top notch. Thank you so much.

  • Review 52 (2020-09-22 - Rating: 5)

    We had a sudden Well Pressure Tank failure and called our regular plumber who was unable to fit us in. Beacon had installed a split system AC for us 3 years earlier so they were our next call. I had a good conversation with Randy about what we wanted and he called back with a firm estimate and scheduled us for the next morning. Brian arrived on time and had the old tank out the new tank in and left everything as neat as a pin in just over 2 hours. I think Beacon will be our first call the next time we need a plumber.

  • Review 53 (2017-05-22 - Rating: 5)

    Great company, always available and friendly, they know what they are doing.

  • Review 54 (2016-06-28 - Rating: 5)

    Dependable, reasonable rates and very customer-friendly! The staff is wonderful and the owner is approachable and available. Great company!Jana Petano

  • Review 55 (2021-10-11 - Rating: 5)

    Jesse did a great job, diagnosed, repaired, and cleaned up promptly

  • Review 56 (2017-07-19 - Rating: 5)

    Put in a new oil tank, friendly fast service - no muss no fuss. They cleaned up after and everything works great!

  • Review 57 (2020-01-28 - Rating: 5)

    Efficient, courteous also the admin staff was professional.

  • Review 58 (2021-06-28 - Rating: 5)

    Great company with great pricing and customer service

  • Review 59 (2019-12-15 - Rating: 5)

    Great customer service!

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