F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Photo of F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Located in Georgetown, Delaware

Address: 22965 Lewes Georgetown Hwy, Georgetown, DE 19947, United States

Phone: +1 302-554-7840

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Boiler supplier
  • Electrician
  • Furnace repair service
  • Electric generator shop
  • HVAC contractor
  • Heating contractor

Photos

Comments

  • Review 1 (2025-01-03 - Rating: 5)

    Want to give my thanks to Jason Long for the outstanding job that he performed for us on a water heater replacement to a tankless Rinnai system. He had a few problems but he was knowledgeable and persistent to where he was able to find out what the problem was, he came out to next day to finish up the job by removing and replacing the vent system that he determined was the cause of the problems. The vent system that was on the house was not compatible with the system. He was determined to making sure the system worked as advertised and he did just that. Jason was very friendly and courteous at all times and show respect for our needs. Jason thanks for a job well done. We were blessed that you were the technician sent to fix the problem we were having! Thanks again, God Bless

  • Review 2 (2024-10-25 - Rating: 5)

    Kalven saved my skin!After receiving a walk-in shower Moen faucet handle/trim kit as a gift, I was unsure that it would work on our shower. The instructions noted that this kit would only work with four particular valves that were behind the shower wall. It didn’t look too challenging for me to disassemble to inspect the valve for the model number. Boy, was I wrong. There was no model number visible on the valve and worse, I couldn’t put it back together properly. When I turned the water back on in our house, the water came out of the shower head in the OFF position. In my mind I could hear every experienced plumber laughing out loud saying, “…didn’t look that difficult, eh?” And with good reason.So with my tail between my legs I made the call to F.H. Furr to plead my case. I was greeted by a cheerful associate that listened intently to my confession. She assured me that F.H.Furr would be happy to dispatch a tech to inspect the part to see if it would work, and fix my blunder. Admittedly, I was astounded that they would do this even though the part wasn’t purchased from them. Expecting a few days or weeks wait for the service, I was again floored that a tech would be sent the next day between ten o’clock AM and noon and that I would be called when he was on the way. At 10:03, Kalven called me that he’d arrive soon. When he did, it was immediately clear that he was professional, experienced, and amiable. I gave Kalven a quick description of the mess I’d made and, again, I was impressed with his patience and level of attention as I took him to the scene of the crime. After roughly 15-20 minutes, Kalven came out to tell me that he could he make the kit work and the fix for my faulty assembly would be easy to rectify. The cost we discussed would be reasonable, in my opinion. After breathing a huge sigh of relief I gave him the go ahead. Ten minutes later Kalven called me to the shower to show that everything was back to normal with the new trim kit installed. The area was clean and dry, and the shower worked properly.It is no understatement that Kalven earned five stars for his effort. His expertise and demeanor turned a difficult situation into a best case scenario. When future plumbing work is needed I will call F.H. Furr and ask specifically for Kalven to perform the work.

  • Review 3 (2024-11-30 - Rating: 5)

    Steve was incredibly professional and quickly identified the issue with our heating system. He explained the problem clearly and fixed it efficiently. His expertise and attention to detail were impressive, and we are so grateful to have our heat working again. Highly recommend his services!

  • Review 4 (2025-01-08 - Rating: 5)

    Steve H. was very thorough in his inspection of both the indoor and outdoor units. He was very polite and personable. I also loved how he was mindful not to track snow through the home. All technicians should take lessons from Steve.

  • Review 5 (2025-01-03 - Rating: 5)

    Colton checked the systems in the crawlspace, found a liking from the humidifier. He explained thoroughly what the issue was, how he was going to fix the issue and the costs. He is a very confident technician who also was very professional. I will ask for Carlton to work on our system again should an issue arise.

  • Review 6 (2024-12-04 - Rating: 5)

    Wonderful same day service. I called this morning with a non working tankless water heater and by this evening I have a brand new water heater (Rinnai). The technician , Kalven Hernandez, was courteous, very knowledgeable and explained everything to me. I cannot say enough about Kalven and F.H . FURR CO.

  • Review 7 (2025-01-08 - Rating: 5)

    He was professional told us all service options.. my husband had plumbing experience in the plumbing industry, and highly recommend him to our community. Looking forward to seeing him on January 8th to finish the needed repairs. Please do not send someone else to do the work.

  • Review 8 (2024-12-11 - Rating: 5)

    Incredible company! Bryan did an amazing job with wiring out hot tub! He explained everything to us and took his time to get us up and running. Very reasonably priced and I couldn’t ask for more. I will never use anyone else. They are my go to!

  • Review 9 (2024-11-23 - Rating: 5)

    Steve did Great troubleshooting and repairing our heating system. We appreciate is dedication to completing the repair as we were getting late in the evening of what I’m sure was a long day for him. It’s always nice going to bed with the heat working, making the home cozy and warm for all.Steve was very friendly and explained as he diagnosed the heating system.Excellent interaction!

  • Review 10 (2024-12-13 - Rating: 5)

    Both of the gentlemen were 100% professional, polite and efficient. Each were cognizant of their surroundings keeping our walls and house clean without damage.They worked well together and we are confident that the job was done well.We appreciate these professionals. They are assets to the company!

  • Review 11 (2024-12-22 - Rating: 5)

    The only problem I was unaware of when scheduling the appointment I informed the receptionist of the unit needing Freon. The tech whom came out was ill equipped to place freon. I don’t understand how they are sending employees to a job site for clients who have taken off work whom cannot complete a simple A/C charge. If the tech is still in training them he should be tagging along with a senior tech until he or she are fully field trained.

  • Review 12 (2024-09-17 - Rating: 5)

    Jason H was great! He came out and diagnosed our no cooling issue right away. He was very professional and made us feel a lot more confident with our diagnosis compared to the previous company that came out.Kenny F came out 2 hours after Jason to quote us on a new system. He was very knowledgeable about the products and answered all of our questions. Between our experience with these two, we will definitely be using FH Furr for all of our AC issues.

  • Review 13 (2024-10-29 - Rating: 5)

    I was presented with my options for upgrading my heating and cooling system. Kenny the representative was thorough and gave me good options. He helped me find a system that was right for my home at a fair price with high-quality product and materials. Also, he took a genuine interest in me in my home. I highly recommend this company.

  • Review 14 (2024-12-20 - Rating: 5)

    He arrived in the window of time that was expected. He is very personable and courteous. He explained what he needed to do and what he would do if there were any other issues. He seems very knowledgeable. I’m a happy camper!

  • Review 15 (2025-01-01 - Rating: 5)

    Demarcus with FH Furr cleaned our flex vents and it has made such a difference! He and his partner worked quick and did a very thorough cleaning. Its so nice to hire a company you dont know and they turn out to be so friendly and professional! Now I have someone I know that I can rely on for other services!!

  • Review 16 (2024-11-22 - Rating: 4)

    Steve and Garrett were very efficient, professional and courteous during the maintenance inspection. I was impressed that they used shoe covers while inside our home. Everything was clearly explained and they took time to listen and address questions. We did experience a loss of heat late the next night and we were disappointed to find out there wasnt an after hours service option even though that was the biggest selling point of the Preferred Partner Program that I purchased (and clearly stated in the Program brochure). Steve returned to address the problem the next day and the part needed to get our furnace running has been ordered. Well see how it turns out.

  • Review 17 (2024-11-27 - Rating: 5)

    Nicholas Lebelle did a wonderful job of replacing the heat exchanger in our furnace. He was very knowledgeable, and kept us well informed as he progressed. His positive attitude and outlook made this a great experience.

  • Review 18 (2025-01-02 - Rating: 5)

    Amber was one of the nicest people weve ever had in our house. She was very patient in explaining everything she was doing for us that day. She did an extremely thorough job in explaining what she would do during her visit afterwards she was very patient and explaining her findings through it all she was extremely cheerful positive and friendly to our dog. We really appreciated every minute of her visit.

  • Review 19 (2024-07-04 - Rating: 5)

    Great diagnostic work by Doug, David, MJ and Phil. Unfortunately I needed a whole new AC Unit. The whole process went great. They were all very helpful and professional throughout the process🤓. Highly recommend!

  • Review 20 (2024-11-13 - Rating: 5)

    Steve was awesome he did a great job a really good customer service. He had a trainee with him a was good showing her everything he did. Your company should be glad to have him. Hope you take care of him. Not many left like him.

  • Review 21 (2024-08-13 - Rating: 5)

    So impressed with the installation. Jacob and Nick were outstanding. They were courteous and professional and kept me informed through out the work. They reflect well on your company. Kenny, your sales representative, did a very good job in advising me on the system that would work best for our house. I appreciate the time and follow up on the decision process. FH Furr has a great team in the Lewes area and I am happy to recommend them.

  • Review 22 (2024-10-18 - Rating: 5)

    Nicholas arrived on time and explained what he would be doing. He was easy to talk to and gave us plenty of time to ask questions. He clearly explained the need for installation of the UV-C Light unit and replacement of the capacitor and did the work promptly. His overall evaluation of our system was very thorough.

  • Review 23 (2024-12-19 - Rating: 5)

    He was courteous and explained everything he was doing and what he recommended be done to my furnace, to have a cleaner and healthier environment in my home. He had to order a part and will finish the job when part comes in.He finished up today with the new parts. He was neat and efficient.

  • Review 24 (2024-11-07 - Rating: 4)

    Lawrence was professional and did a thorough plumbing inspection. Replaced the water heater heating elements and offered a quote for a water softener to help prevent buildup on the heating elements in the future. It was very surprising that we needed to replace the heating elements after less than two years living in our brand new build.

  • Review 25 (2024-09-25 - Rating: 5)

    We woke up to no hot water on Tuesday, September 24th. Our neighbor recommended Furr Plumbing, so we called them at 9 am and Zachary Burton arrived at 4:30 pm. He assessed the situation, discussed options with us and went to the company warehouse an hour a way and returned with the water heater we wanted at 8 pm. He installed the water heater and completed everything by 10:30 pm. He was very professional in his work ethics and communicated throughout the day that we were still on the work schedule. He was very pleasant to deal with and we felt like he had our best interest at heart. It’s refreshing to find a company in Ocean City, MD that actually does what it says it’s going to do. We would not hesitate to call Furr Plumbing again, and especially request Zachary to help again.

  • Review 26 (2024-12-31 - Rating: 5)

    Jason Long was awesome and on time! Very quick too trouble shoot the issue! And he has a solution for the repair!! He was very friendly and did an amazing job!!

  • Review 27 (2024-11-17 - Rating: 5)

    Barry is knowledgeable and a gentleman. Ended up just being a loose wire. Price was steep though and no itemized bill provided. He didn’t try to sell me anything except a house plan for ac plumbing and wiring which I politely declined. I trust Barry and would call again.

  • Review 28 (2024-11-06 - Rating: 4)

    Our annual maintenance check was scheduled and completed as scheduled. The technician was friendly, prompt, communicative and appears to have done a thorough job. It is worth noting, however, that this is the first time since we purchased our new HVAC system last year that we had a service call without multiple problems. Our heater also broke before we ever even turned it on so by and large, we have had a very unsatisfactory experience with this company apart from the service provided by the technicians themselves who have been competent and reliable.

  • Review 29 (2024-12-27 - Rating: 5)

    Nick was outstanding. Very professional and a real subject matter expert. Nick explained ever thing so a 2 year old could understand.Give him a raise.

  • Review 30 (2025-01-03 - Rating: 5)

    Our service tech Colton Moore was very professional and helpful and he explained everything he was doing and how everything works. We would highly recommend F. H. Furr to anyone who needs work done

  • Review 31 (2025-01-03 - Rating: 5)

    My technicians MICHAEL (for inspection/quote/surge protection) and CJ (for whole house duct cleaning) were fantastic. Excellent communication, appropriate timing, attention to detail, and I felt they were treating my home with the type of respect they would their own. I believe pricing was fair for my services and effort involved in the jobs. I inherited FH FURR from another HVAC company service contract (or they inherited me!), and I have been pleased with their quality of work and service on my home so far.

  • Review 32 (2024-11-16 - Rating: 5)

    F. H. Furr did an excellent job of installing a water filter with a reverse osmosis system. The new filter spigot in oil rubbed bronze matched our existing Moen fixtures in style and color perfectly. Russell Snyder, the plumber from F. H. Furr was professional, kind and skilled. Will definitely use F. H. Furr for more HVAC and plumbing needs.

  • Review 33 (2024-09-11 - Rating: 5)

    Nick did a great job!Kenneth was very knowledgeable and laid out our options in such a way that was understandable and didn’t try to push us in a direction we didn’t want to go. Very personable and professional!Nick was very efficient and professional. Well done!

  • Review 34 (2024-12-23 - Rating: 5)

    On time and efficient in getting our service done today. The service representatives were really nice too - bonus. They explained what they did, at the start and at the end, so we knew what to expect.

  • Review 35 (2024-11-22 - Rating: 5)

    I bought this house in 2021 and have experienced problems with my HVAC every since. The “problem” has been “fixed” at least 7 times. I saw your truck at my neighbor’s house and decided to give your company a chance. You did not disappoint!! Same day service, back the next week to replace a defective part. Thank you F.H. Furr. And thank you Daniel Allen for doing such an excellent job. You were so polite and efficient. Wish I could give you more than 5 stars

  • Review 36 (2024-11-02 - Rating: 5)

    Steve was punctual, polite and very knowledgeable. We had called to have our duct’s cleaned but after arriving and inspecting them Steve confirmed that the ducts were clean and didn’t need to be done, saving us quite a bit of money. We ended up having an air purifier installed (through Steve) and we’re very grateful for his help.

  • Review 37 (2024-08-09 - Rating: 5)

    Kenneth was fantastic. We live in an old home and desperately needed a new system. He came out and looked at everything for us, was very knowledgeable and was able to explain the process and what we needed in a way we understood. He was patient and thorough and really worked with us to get our project down to a price we were comfortable with. Awesome customer service.

  • Review 38 (2024-11-16 - Rating: 5)

    Jason long is by far, the best plumber I have ever had! Ive been doing this for quite some time being that I am in my 60s now. He is worth waiting for! Thank you, Jason!

  • Review 39 (2024-12-25 - Rating: 5)

    Jason is a consummate professional and very knowledgeable/thorough on all plumbing Services. His knowledge of tankless water heaters helped me make an informed decision with replacing my water heater. He’s a true asset to your organization.

  • Review 40 (2024-08-20 - Rating: 5)

    Zachary was very professional and took the time to find and fix the clog in our outside shower drain. He was informative and knowledgable. I called at the end of the day yesterday and they were able to come out the next day. Great service! Would recommend!

  • Review 41 (2024-09-26 - Rating: 5)

    Noah was extremely knowledgeable and explained the work being done since I was not in town. He sent pictures after showing the work called and advised that he locked my house up. He was very nice and helpful.

  • Review 42 (2024-09-21 - Rating: 5)

    Zachery was very professional and knowledgeable. He was also courteous and patient and took the time to explain the plumbing work and answer all our questions. When finished he left the area spotless. We will definitely hire him for future plumbing projects and recommend him to others.

  • Review 43 (2024-10-28 - Rating: 5)

    Steve High was our technician and was very knowledgeable, professional and helpful during our heater inspection. He also assisted us to line up other services that his company offers. Great Job and Five Star Service from him.

  • Review 44 (2024-11-22 - Rating: 5)

    We were thrilled with FH Furr. James was fantastic and stayed late to make sure we had a toasty warm weekend! Everyone went the extra mile to have our problem fixed quickly. We highly recommend them!

  • Review 45 (2024-12-27 - Rating: 5)

    F.H. Plumbing is a company/service I would recommend, Christmas day my Heating system was not working properly, being new to Delaware area I didnt have anyone to call for recommendations, I read the company reviews on Google and took a leap of faith, within 2hrs of calling, Steve White had arrived at my home, he answered my questions and enlighten me on things I didnt know, very knowledgeable and personable I would recommend the company and if your lucky to have Mr. Steve White icing on the cake.

  • Review 46 (2024-05-09 - Rating: 5)

    Feeling better after a long week of being frustrated and uncomfortable. Thank you Albert C and crew for installing our second HVAC system and completing the installation of our first system. I appreciate you taking the time to help me register and setup the thermostat online and on my iPhone. Your confidence and positivity about your work shows you are a true professional. Keep up the great work.Also thanks to M.J. and Mr. Brown for their customer service.

  • Review 47 (2024-12-17 - Rating: 5)

    This was our first time getting HVAC service from FH Furr & Company. Nigel arrived on time after giving us a nice “heads up” call that he was on his way. As he completed his work, he was extremely polite and gave us helpful updates and advice.

  • Review 48 (2024-12-21 - Rating: 5)

    Russell Snyder was amazing. He worked tirelessly from clearing a clog in my main sewer line, to replacing part of my main sewer line. I am so glad I picked F.H. Furr. I will definitely be using them again.

  • Review 49 (2024-12-06 - Rating: 5)

    Kalven came originally to replace a shower cartridge but unfortunately was unable to remove the cartridge which was very old. He discussed alternatives and ordered the parts and then came and completed the job. My only criticism was that there was poor communication about when the parts would be available. Job was done well and I am pleased.

  • Review 50 (2024-10-03 - Rating: 5)

    Wow! We had a water emergency and reached the end of our expertise. We called F.H. Furr and Zachary Burke was our technician. He assessed the situation and was able to inform me of each variable . He went above and Beyond to ensure the safety of our plumbing systems and found and remitted a super dangerous factor on our water heater and we are so thankful that Zach worked quickly and prevented a disaster. This was hands down the best service call we have had and we have lived all over the country. Hats off to the entire team for educating us on their member services making it so much easier for us to manage our services. Everything from Plumbing, Electrical to HVAC handled by one great company.Zachary , you’re the man! Thank you so much!

  • Review 51 (2024-11-15 - Rating: 5)

    Jason long is a great plumber he came to my house today an replace my kitchen faucet an dis a great job. he will be my new plumber

  • Review 52 (2024-11-26 - Rating: 5)

    Bryan did a terrific job fixing what had to be done. He was on time, got right to work and was very friendly. A real asset to your business!

  • Review 53 (2024-11-13 - Rating: 5)

    Quick service. Tech was professional. Too bad the work he did not repair the issue. Text company right after he left. No response. Signed up for their annual plan. Will be canceling. Wasted $3xx dollars. Super frustrating.Intially, I was frustrated as the receptical did not work after the repair. The schedule a visit within days and it was something out of both of our control. The technician Barry Savage was very thorough and patient. I am extremely satisfied. Thank you all. Will be staying with this company!

  • Review 54 (2024-03-13 - Rating: 5)

    F.H.Furr Plumbing, Heating & Air Conditioning came out to our home for a service issue. Our 24 year old heater needed replacing. The company responded quickly, sales person was knowledgeable, patient and helpful .The installation was quick, the installers was friendly and cleaned up. The follow up of a service call was in a timely manner with quick response.I would 100% recommend this company for your heating and AC needs!

  • Review 55 (2024-07-21 - Rating: 5)

    MattL has done an excellent job. He is the best of all your techs who serviced my system since its installation. Matt is through and knowledgeable. He explained each problem and told me what the corrective action would be. Matt followed through and followed up to be certain the unit was running properly.

  • Review 56 (2024-10-25 - Rating: 5)

    James did an excellent job getting our furnace in tip top shape. He took the time to explain everything we needed to know. We are very satisfied. We highly recommend this company

  • Review 57 (2024-08-28 - Rating: 5)

    Zach was great! We had an issue with a pipe in our yard. He attempted to fix it but was unable to do the job. He came to explain why he couldnt do the job. And gave us several other options. I appreciate him for being so honest!

  • Review 58 (2024-11-01 - Rating: 5)

    Steve and Kevin were great. They explained everything that they were doing, including pictures, and made sure that we fully understood before they left. This was a great experience and I will definitely use them again.

  • Review 59 (2024-08-30 - Rating: 5)

    Cody did a great job replacing both the shower and sink fittings in our master bathroom. Outside we needed the bladder tank under the house replaced, which he also took care of without any issues.Only concern would be for the length of time it all took. Job stretched out to three days, partially due to parts/fittings missing that he had to run out for.All in all I’m quite happy with the job he did and would wholeheartedly recommend him!

  • Review 60 (2024-12-07 - Rating: 5)

    Isaiah was great! He has ordered the necessary parts and has expedited the repair.On the second trip, Isaiah could not finish the job and had to order another part. He worked on the Renai and talked on the phone for over 3 hours.

  • Review 61 (2024-12-30 - Rating: 5)

    Jack replaced our outdoor shower, updated the plumbing to the shower and fixed a bathroom faucet. He was knowledgeable and did a great job of explaining everything he was going to do. He was friendly and courteous.We also had Jason replace the faucets and plumbing in our master bathroom vanity. He did an excellent job as well and was professional, knowledgeable and friendly.Zachary provided a full assessment on our plumbing/hot water system. He was extremely knowledgeable and friendly. He gave us all of our options and we ended up with a great plan to move forward. We’ve been really happy with fh furr and their service in deleware!

  • Review 62 (2024-11-19 - Rating: 5)

    While completing my Heating inspection and tune up, Daniel Allen was professional, courteous and knowledgeable. Dispatch called to confirm the appointment and let me know when he was on way. The inspection was thorough with photos captured.

  • Review 63 (2025-01-01 - Rating: 5)

    We both thought Nicholas was very pleasant and he seemed to do a professional job. We are both impressed with him

  • Review 64 (2024-10-29 - Rating: 5)

    This was my first experience with F. H. FURR and it was good. They did not make it to my residence on the first day that I was scheduled, but they kept in contact and scheduled for early the next day. My electrician, Scott, was polite, knowledgeable and thorough. I also found the price reasonable. I would recommend, but know that same day service may not always be possible.

  • Review 65 (2024-11-15 - Rating: 5)

    I had a great experience. He communicated about what he was doing while he was checking the heater for issues. Communication is hard to find these days. The part has to be ordered. I hope the rest of this goes as good

  • Review 66 (2024-07-14 - Rating: 5)

    Patrick Ohaire was very professional and on time. He was efficient and quickly offered me options on the repairs. He was also very friendly. I often feel uneasy with repairmen in my home and this was not the case with Patrick. I felt very safe. Thanks for fixing my AC!

  • Review 67 (2024-09-03 - Rating: 5)

    Amazing work from both technicians I had on my property, Russell and Nicholas. Both were prompt and polite to my residents. To top it off the General Manager; Brandon Brown, knocked it out of the park in handling questions and concerns over the holiday weekend. KUDOS to the entire team. I would recommend F.H. Furr to anyone and if future issues arise, they are who I plan to call.

  • Review 68 (2024-12-10 - Rating: 5)

    Kalven did a great job. He was very polite, and explained everything to me. I am happy my neighbor recommended you. Thank you

  • Review 69 (2024-12-30 - Rating: 5)

    It was easy to schedule our annual heating inspection appointment with F.H. Furr. Garett Scott arrived on time, was courteous and professional like other previous F.H.Furr technicians. He performed the necessary inspections, replaced air filter, and adjusted the dampers accordingly. He then provided some recommendations and quotes and was clear in explaining them to me.

  • Review 70 (2024-11-06 - Rating: 5)

    Isaiah Johnson did a great job on my plumbing inspection. He arrived on time, and. explained everything he would be doing. He was friendly, thorough, and knowledgeable! Overall, a positive experience!

  • Review 71 (2024-12-04 - Rating: 5)

    Nicholas was excellent! Carefully described the problems he diagnosed and had ready remedy and costs. Excellent and prompt service.

  • Review 72 (2024-11-20 - Rating: 5)

    Nicholas was knowledgeable and thorough in his work in our home. We appreciate it, his kind nature and ability to identify our heating issue. Would highly recommend!

  • Review 73 (2024-10-24 - Rating: 5)

    I had my HVAC Maintenance Checkup performed by Jarrett on Monday, October 21, 2024. Jarrett was very professional and detailed. Jarrett checked my unit, took pictures, and explained everything as he did his checkup.I also liked how he asked if I had any questions and answered them immediately. Jarrett was very knowledgeable and thorough! Thanks, Jarrett!

  • Review 74 (2024-12-31 - Rating: 5)

    Hazma was VERY PROFESSIONAL. He explained the HVAC service in detail. He was neat and attentive to detail. He delivered 5 star service and is welcome to continue providing top notch service on our HVAC system! Thank you Hazma Ahmed

  • Review 75 (2024-12-31 - Rating: 5)

    Service tech Jason Simns was very thorough at explaining and walking me through the mechanics of my furnace and duct work. We will use FH Furr again!

  • Review 76 (2024-06-23 - Rating: 5)

    Zachary Burton was an awesome technician! We had an emergency plumbing situation and he was at our home within an hour!! He called when he was on the way and was calm, friendly and professional! He knew just how to handle things. Fixed the problem right away! The price was reasonable and the service outstanding!

  • Review 77 (2024-12-14 - Rating: 5)

    Kalven of F.H. Furr went to our beach home to perform routine maintenance on plumbing and to check out a problem with spray arm fixture in outdoor shower. Upon inspection, he discovered that the pipe in the outdoor shower was totally corroded and a few other issues. For his inspection inside the home he discovered the water heater was leaking water into the pan. He contacted me immediately, discussed the options and sent photos of the issues. After agreeing the work definitely needed to be done he moved forward quickly in ordering equipment and getting other team members on the job. Both jobs were completed the same day. Kalven kept in constant touch with me and sent photos of the completed jobs. Due to his diligence a potentially serious problem was averted with the water heater leaking into the kitchen.Kalven was extremely proactive and helpful. I would highly recommend this company and Kalven for any plumbing needs.

  • Review 78 (2024-09-15 - Rating: 5)

    Byran, as a supervisor, also came with the crew and he was very knowledgeable about both the plumbing and HVAC components. I signed up for the HVAC etc. plan and so far I am very impressed. It included a whole house plumbing inspection as well as some insights for ware and tear items.Kalvin was the tech for this job and he also was very knowledgeable and professional. The estimate and work were done in the same day. The job was done very well and quickly. I am very happy with the experience with FH Furr.

  • Review 79 (2024-09-14 - Rating: 5)

    F.H. Furr sent Barry to our home to do an electrical inspection and a few estimates. He was friendly and efficient and gave us some suggestions of what we should do to upgrade our system but did not pressure us to make a decision, which is appreciated. The estimates were emailed within minutes. We’re happy with the service provided to us.

  • Review 80 (2024-08-27 - Rating: 5)

    Jack Grist was very helpful in what turned out to be a major repair needing remediation beforehand. His work will resume once the bio cleanup is done. He walked me through a difficult situation that’s still in progress, but I’m sure he’ll get it done. Very courteous and professional.

  • Review 81 (2024-11-13 - Rating: 5)

    Isaiah did very well he explained everything to me. he quoted me the price that I will have to pay up front. Isaiah had a great personality. He did a great job.

  • Review 82 (2024-12-26 - Rating: 5)

    Zachary Burton was very courteous and efficient. Went straight to work and was done in an hour. Represents your company very well. Liked him very much.

  • Review 83 (2024-10-04 - Rating: 5)

    Kalven and his associate were at my home today. They both introduced themselves with a simile on their faces and a hand shake. They reviewed with me what my issues were.Got to work and were efficient, productive and professional! Kalven went over everything with me and gave me hints to prevent future issues. Very pleased and will contract with HR Fur for their yearly inspections. Where were a few bumps in the road but were resolved to my satisfaction so highly recommend. Klaven was the best in this field that I ever had so ask for him when you set up your service!!!! Sharon Geiger!!!

  • Review 84 (2024-12-03 - Rating: 5)

    Isaiah Johnson was the gentleman that came out to service our hot water heater. He was very professional, and he explained all of my issues in detail. Im not sure about the other employees there, but if they are anything like him I would suggest this company to anyone.

  • Review 85 (2024-11-21 - Rating: 5)

    Great. service, clear explanation of the work done, very considerate of my home. We will use this companyanytime we need this work done in our home.DAVID GARDNER was amazing, he did a very professional presentation of our heating needs and provided valuable information that helped us make the right choice. Well done everyone

  • Review 86 (2024-11-29 - Rating: 4)

    We recently moved our HVAC service contract to FH Furr and have been happy with the work. Nick Lane performed a repair and our first preventative maintenance visit and was excellent. He explained findings, options and upgrade opportunities clearly and answered all of our questions. We recommend FH Furr for you HVAC needs.

  • Review 87 (2024-08-11 - Rating: 5)

    Zach was very knowledgeable and took care of our emergency leak quickly! His approach made a stressful situation feel much better and we are grateful for the prompt customer service!!

  • Review 88 (2024-09-10 - Rating: 5)

    Jason long was a true professional servant.He answered all questions, he listened and addressed any concerns I had. Jason actually educated me on the plumbing system of my home. Greatly appreciated his kind, courteous service. Thank you Jason

  • Review 89 (2024-12-13 - Rating: 5)

    Jason was very thorough, respectful and listened carefully to the issues I asked him to address for the HVAC system. He would be welcomed if future heating issues occur.

  • Review 90 (2024-12-31 - Rating: 5)

    Jason was very friendly and gave us all the information we asked about and needed. He did a fine job.

  • Review 91 (2024-08-12 - Rating: 5)

    I had the best installers at F.H. Furr. Phil and his brother were at my house for several hours and remained diligent, patient and personable the entire time. They took great care of my home were clean, neat, explained all elements thoroughly and were overall fabulous to work with. I would recommend them hands down.

  • Review 92 (2024-10-23 - Rating: 5)

    Zachary Burke is A-One when it comes to installing a hot water heater. From assessing the situation, explanation of options, providing a quote, draining the old one, and expertly installing the new one, it only took him 2 hours. And that included the travel time to pick up the new hot water heater! And the price was right on target for what I was willing to pay. Thanks Zachary!

  • Review 93 (2024-10-18 - Rating: 5)

    Demarcus arrived at the scheduled time, he was very informative and explained everything that was going to be done that day. They were extremely efficient going about the work. They cleaned up when completed replacing everything they moved. Demarcus explained in detail what was done and showed me everything that needed to be done. The service was first rate.Gene R.

  • Review 94 (2024-07-17 - Rating: 5)

    He did a great job. Prompt , called ahead to let me know when he would arrive! Fixed unit with new compressor, I had filters and he put a new one in for me. ( Knee due for surgery so stairs are difficult for me ).Told me how old unit was. Said I’ll probably need to replace it. It’s 20 years old. So he scheduled me for an appointment to get an estimate of a new unit .. appointment is next Wednesday!Very polite. And he was very sweet to my black Labrador!!!

  • Review 95 (2024-12-04 - Rating: 5)

    R. Snyder is the best technician in the Bethany Beach area. He is professional, polite, and will do the job right the first time.Thank you for your support.

  • Review 96 (2024-09-26 - Rating: 5)

    Jacob S.and his teammate did an excellent job installing our new AC system. They were right on time and finished up pretty much when they said they thought they would be done. They asked several times if I had questions and I had plenty. They explained the system very well, wore booties in the house and were super courteous. In addition John B. arranged to have two window units delivers to us in 24 hours as it was going to be a week before our install and we had family visiting for the 4th of July holiday. These were a lifesaver as it got pretty hot out and with a full house they at least kept us from baking. The new system is working great! Super impressed with FH Furr and highly recommend them!!Nicholas did a fall prevent maintenance inspection and he was super courteous, thorough and very knowledgeable. 5 stars!!!

  • Review 97 (2024-12-04 - Rating: 5)

    Doug , our technician, was extremely friendly. His knowledge is evident and his diligentce at performing the services correctly impressed me. Very satisfied!

  • Review 98 (2024-10-24 - Rating: 5)

    We just called F.H. Furr for the first time based on a recommendation from our friend and neighbor who highly recommended them. We needed help with a plumbing issue and Russell came out right away. He was very friendly and consultative. We will be calling them again when we need help.

  • Review 99 (2024-09-06 - Rating: 5)

    We were both very impressed by them. Lou and Kenneth. They were very courteous, thorough, helpful and informative and explaining what was happening so we would understood what was happening to system unit and choices we had to make regarding the system. Our concerns were their concerns. And our comfort was their concern as well. Alot of pride ,knowledge and value of what they do. Very, very impressive. Both went over and above for our comfort. Thank you.Looking forward to the installation now.Update : Jacob and installation team were fantastic. Went through everything with us. Again above and beyond. And again impressive. Thank you so much for everything. We were also impressed with Shane Moore. Very polite young man and he inspected water related and was very thorough. We had asked him to come back on Monday. To do some minor work on the outside faucet

  • Review 100 (2025-01-04 - Rating: 5)

    We really appreciated Jasons friendliness and his willingness to tackle what became a bigger job than expected.

  • Review 101 (2024-12-19 - Rating: 5)

    Service was pending. Waiting on parts. But very hopeful now our past issues will be resolved. Barry is very easy to work with. He is knowledgeable about generators and doesn’t hesitate to refer to his resources if ever in doubt. My husband and I agree Barry has been one of our best service technicians. He doesn’t mind us asking questions or watching what he is doing. He always encourages us to call him if something doesn’t seem right. It is because of Barry we won’t hesitate to continue with F H FURR.

  • Review 102 (2024-11-05 - Rating: 5)

    It was a very good first experience with F.H. Furr. Service tech Zachary was knowledgeable about the issue I was having and was able to resolve the issue quickly, will definitely call them again if any other problems arise.

  • Review 103 (2024-07-20 - Rating: 5)

    Kenny was excellent! He spent time educating us on our existing system and provided us with replacement options to better fit our home’s hvac needs. He was respectful to us and our home, leaving everything as he found it. We are looking forward to our installation with the expectation of the same level of professionalism.

  • Review 104 (2024-12-11 - Rating: 5)

    Absolutely a great experience with F.H Furr.Very knowledgeable and experienced and answered all my questions. Nicholas was very efficient in taking time to explain everything to me and showed real concern for my family.

  • Review 105 (2024-07-17 - Rating: 5)

    Jason was very good. He explained what he needed to do and kept me informed throughout the day. He had to spend most of the day outside in the heat so I know it wasnt fun, but he kept a great attitude. He cleaned up after himself and was courteous the entire day.

  • Review 106 (2024-10-15 - Rating: 5)

    Kalven Hernandez was professional, personable and efficient. Kalven quickly identified and fixed our water leak problem. Kalven also made some very informative preventative maintenance steps we can take. Very happy with the service we received.

  • Review 107 (2024-07-31 - Rating: 5)

    Nick was pleasant, polite and knowledgeable. He explained the problem in easy to understand terms, explained the options and answered our questions. We are very happy!

  • Review 108 (2024-10-19 - Rating: 5)

    Recently my grandmother purchased a water heater from absolutely the best F.H Furr. All it took were 2 rings and a real person answered the phone right away. Kalven and his apprentice were friendly and professional not to mention they installed a new water heater the same day. All my questions were answered and I would definitely use them again in the future

  • Review 109 (2024-12-11 - Rating: 5)

    Kelvin was fantastic! Explained everything he did and showed us what was done.Very happy with the service I surely will recommend him to our neighbors!

  • Review 110 (2024-11-05 - Rating: 5)

    Nicholas was very professional. Showed up and did a thorough inspection in a timely manner. Fully appreciate his insight and information he probided.

  • Review 111 (2024-07-19 - Rating: 4)

    Ken was very good despite that he was supposed to be here between 3-5, he didnt get here until 7pm. I do understand that we are in a heatwave, but when we dont have working AC for 2 days it felt like forever. He did find the problem right away and fixed it and was in and out within about 20 minutes.

  • Review 112 (2024-08-06 - Rating: 5)

    Dave was just here to do an estimate on a new AC/heat system, as well as a new water heater. Dave was knowledgeable, friendly and very open to any and all questions we had. We found him personable and honest.

  • Review 113 (2024-09-26 - Rating: 5)

    The FH Furr technician Jarrett Lawrence was fantastic. Very patient, kind, and informative. He took pictures of everything to show me and went over each piece of the equipment. He is an outstanding representative for FH Furr.

  • Review 114 (2024-08-09 - Rating: 5)

    Nicholas was on time, professional and friendly. The inspection showed it needed some work and after discussing it with us he got to work. Everything is back together with no mess left behind. He had a supervisor Brian overseeing his work who was also very friendly. Overall great job guys. Thank you.

  • Review 115 (2024-08-15 - Rating: 5)

    F.H. Furr has been a god send! We had a plumber dispatched to our house from Seaside Plumbing to check into low water pressure and flooding outside near our well. After working about 7 hours the technician left my home in worse shape than when they arrived. We had no running water and were told we needed an electrician! Not to mention they didn’t fill the hole in the yard around the well. I called FH right away to initially have an electrician come out after hours. LUCKILY only a plumber was on call and he came out. The plumber was Zach Burke. He was able to get us water and found no electrical issue at all! The other 2 guys wired things wrong and didn’t even have the main water valve on! Oh Zach Burke had another guy Zach Burton come out and help him fix SEVERAL errors that were due to the poor work of the other company. They worked tirelessly till 10 PM using headlights of their van for light to make sure my family was left with water and all fixed up. Zach Burke also made sure he documented everything before, and after and explained everything in detail to me so I could communicate my issues I had with seaside effectively; Because of this I was able to not have to pay for any of the work Seaside had done that day and was given an apology by the owner of their company. I will NEVER go with another company EVER! I care for my elderly parents and have 2 small children. No water was not an option and they treated me with kindness and respect fixing a botched job from another company!

  • Review 116 (2024-12-26 - Rating: 5)

    There was no service he estimated and and talked to me with kind and courteous manners very nice guy its just that with living on a disability check month to month the prices he would have to quote are way outta my price range sorry but he really was super great !!!

  • Review 117 (2024-10-16 - Rating: 5)

    Bryan Mack was very professional, knowledgeable and a clear communicator when he come out to give us estimates. He was on time and very helpful.

  • Review 118 (2024-11-21 - Rating: 5)

    James is very knowledgeable in his job , and took the time to explain things to me and , and made recommendations on things that might be to our advantage. James is very professional and pleasant.

  • Review 119 (2024-11-25 - Rating: 5)

    Mr Burton was punctual and greeted me proffesionally,he got right to work without any delay and didnt waste any time getting the job done,once he was finished he explained what he had done and answered my questions and after payment was made he informed me of the other services that the company privided,all in all were happy with his service.A+

  • Review 120 (2024-09-21 - Rating: 5)

    My water heater went. I had a great experience from my intial call, to our tech Jason L that came out to do the work. Thanks for making the repair easy

  • Review 121 (2024-12-07 - Rating: 5)

    Jarred was a stellar representative of Furr…honest and very knowledgeable, explaining everything done during the inspection . I would definitely want him to return

  • Review 122 (2024-06-25 - Rating: 5)

    Mr. Savage was an Excellent gentleman. He was Very cordial, informative, and knowledgeable concerning fixing our existing electrical outlets. We asked some questions and he had no problem answering each one . He was on time, actually came before the given time. I would recommend Mr. Savage to all of your customers that need electrical work done. We will be using Me. Savage from your company. Many thanks to Mr. Savage.Thank you for sending Mr.Savage to help resolve our electrical concerns.

  • Review 123 (2024-12-20 - Rating: 5)

    Great customer service!! Professional, fair and friendly! Highly recommend! Tony was super knowledgeable and took time to explain everything to me!

  • Review 124 (2024-11-11 - Rating: 5)

    11/11/24-Nicholas and his trainee Dom arrived for our F.H. Furr service with a very friendly greeting and smile this morning . He explained everything that he would be doing during the HVAC installation of UV bulb that had to be ordered from Thursday’s visit and addressed any areas of concern(s) that we needed explained moving forward. He was very efficient and he fixed our issues in a timely manner.I would definitely recommend him for service and moving forward, I will request him as our technician.Thanks again Nick for being efficient at your job.

  • Review 125 (2024-08-19 - Rating: 5)

    Kalven and his apprentice were so great. We had multiples issues with our sump pump (in our 2 year old house) over the last several months. Kalven identified the issue immediately. He explained everything in detail and answered all my questions before, during and after the service was completed. They wore booties in the house and were super respectful and kind to me and my puppy. Price for the service was reasonable and the workmanship extraordinary. I’ve used a lot of plumbers over the years and this is my first experience with F H Furr who will now be my go-to. Thank you!

  • Review 126 (2024-07-20 - Rating: 5)

    Zachary was also an awesome tech! He can to the house promptly and was able to quickly and efficiently diagnose and completely repair our leak on our hot water heater. He was super nice and professional.

  • Review 127 (2024-09-13 - Rating: 5)

    Jason was great. Helped me out with a toilet issue while he was working on my hot water heater. Very professional and knowledgeable.

  • Review 128 (2024-11-11 - Rating: 5)

    Scott called before he arrived, assessed the hot water heater situation, offered reasonable choices for a solution, and replaced our water heater the same day. It all went very smoothly, and he stayed in touch with me throughout the process at my rental home. He worked with my tenant to make sure it went easily for her, as well. Great service.I also had Jason Long come out to provide service at my permanent residence, which included replacing copper piping to my outdoor shower with PEX and then winterizing it all. He did a great job, showed up on time, and was very professional. It was pricey, but expected, given the time it took to remove the copper tubing.

  • Review 129 (2024-12-02 - Rating: 5)

    He did a great job, went over everyDetails about all the guaranteed and profits 📈 of getting a new investment of the following new units, job well done.

  • Review 130 (2024-07-10 - Rating: 5)

    John was very knowledgeable and thorough when accessing my needs. He explained everything, as I ask a lot of questions. He not only looked at my equipment, but went into the crawl space as well. He knew I was getting competitive pricing and was quick to follow up with me. I was very happy with John.Albert was my lead installer, he and Nick came to install the equipment. Day 1 we ran into a snag due to some work done by a company that demod the crawl space, and they were quick to assess the situation. It ended up they had to replace duct work, so day 2, they did that and installed the new equipment. All the work was completed on day 2. I was amazed they were able to complete the job in one day. Albert and Nick knocked it out of the park.Demarcus and his helper came and cleaned the ducts and dryer vent. They were very professional and efficient.I am very happy with the service I received from all of the folks I dealt with from start to finish.

  • Review 131 (2024-08-01 - Rating: 5)

    Jason came to us on the day we called about no A/C. He did a thorough check and told us the heat pump was not repairable. He called into office & arranged for John Buhay to come here same day to go over our options. Great concern for us senior citizens to get AC going ASAP. Thank you Jason.

  • Review 132 (2024-12-24 - Rating: 5)

    Steve was very polite and informative he let me know that everything was ok with my two heat pumps will be thinking about a yearly service plan

  • Review 133 (2024-11-06 - Rating: 5)

    Jason LongIs a wonderful service technician I highly recommend Jason for all future services

  • Review 134 (2024-12-17 - Rating: 5)

    Kalven was knowledgeable and professional. He explained what he was checking and why it was important. I found that helpful and appreciated his advice.

  • Review 135 (2024-12-13 - Rating: 5)

    We just had our annual checkup for our new air conditioning and heating system that was put in the past year. The technician was very thorough and did a very nice job. We recommend them highly.

  • Review 136 (2024-08-22 - Rating: 5)

    Shane was outstanding! Very professional and courteous. He arrived right at the scheduled time, and was very detailed and thorough. I highly recommend this company, especially Shane!

  • Review 137 (2024-07-28 - Rating: 5)

    Noah is knowledgeable and has great customer service skills. He provided the options and completed the work as outlined. He worked until around 7:30pm on a Friday evening. Excellent job!

  • Review 138 (2024-08-12 - Rating: 5)

    Everything was done with the utmost professionalism. Everything was explained to me in detail. It is such a pleasure to have people in my house that are so courteous and detail-oriented. I couldnt be happier with the workmanship or the courtesy I was shown. Thank you again!!!

  • Review 139 (2024-06-26 - Rating: 5)

    Russell was excellent! Took his time to listen to exactly what I was looking for, explained everything so I understood, and got the parts ordered! Came back today and got our new water heater installed in no time. You got some great plumbers at Furr!

  • Review 140 (2024-09-13 - Rating: 5)

    F.H.FurrWe purchased 2-heating and ac units from Mcgee heating and ac because they boasted that they have been in business for several decades !!To our disappointment 1-of our units was poorly in stalled , we discovered a leak in our ceiling !!!Went to see what the problem was !Discovered that the unit was connected to our existing duct work improperly !The duct board product was used instead of metal and was taped together and the tape failed causing the unit to run trying to cool the attic instead of the second floor , causing condensation to wet all the insulation to become saturated !!!That was our problem !!!!Our solution :Mcgee has been bought out by F.H.FurrI called them, and they sent out a tech that day! Brandon B. Is the manager and understood our problemlf your looking for a company , Brandon Called me back and scheduled us right away to stand behind our warranty !!!Today the tech Was Jacob , he was on time very professional and understanding !He is an excellent company representative ,a pleasure to work with ! I would HIGHLY recommend F.H.FURR !Stan K.!

  • Review 141 (2024-08-12 - Rating: 5)

    Marcelo was amazing would ask him for every job. He did great job and didn’t take long to diagnose our problem. He did so well I would recommend F.H. furr again. Thank you so much Warren great work boss. I hope it’s you coming to my house every time .

  • Review 142 (2024-12-17 - Rating: 5)

    I had both a heating and plumbing inspection done by F H Furr. Both Steve White (heating) and Shane Moore (plumbing) were very thorough and professional technicians.

  • Review 143 (2024-07-24 - Rating: 5)

    Jack Grist and Zach Burton were fantastic. We had to replace the sewage line through our entire front yard. They put in two long and strenuous days to trench everything out and get everything flowing properly again. Would highly recommend Jack, Zach, and F.H. Furr!

  • Review 144 (2024-11-09 - Rating: 5)

    Awesome! Noah was genuinely a nice guy and very knowledgeable and thorough with regards to my hvac problems. I would highly recommend this company.

  • Review 145 (2024-10-14 - Rating: 5)

    Cristian did a great job today! Thank you for helping me today with green sky and being so patient! Am looking forward to seeing Cristian again soon

  • Review 146 (2024-07-13 - Rating: 5)

    Ken was like my personal advocate. I had a bad experience with a Red Dog install of my mini split. It never really worked. They never came back for service. It had no Freon. I came to Furr because you bought Red dog. Ken charged the system. Charged me $650. Ouch. Said he would try to get his GM get a refund from the old Red Dog. Thanks Ken

  • Review 147 (2024-08-08 - Rating: 5)

    Jason, Dave, James, and Josh did a phenomenal job from start to finish walking us through the installation process. Thank you for excellent service.

  • Review 148 (2025-01-08 - Rating: 5)

    Kalvin completed the job in a way that exceeded expectations. He was clear about what he planned to do and then confirmed that it was done properly. Thank you.

  • Review 149 (2024-07-19 - Rating: 4)

    Good service at a good price. This company took over for Red Dog in Delaware. The service is not as personal as it used to be and scheduling is harder. I’ve only had inspections and annual service with FH Furr now for 1 year and I feel I am being marketed for more work. Prices are lower. I miss the small business feel of Red Dog.

  • Review 150 (2024-10-08 - Rating: 5)

    I called FH Furr for a new HVAC system, to replace the aging propane system to a new electrical system, and upgrade my home to a 200 amp service. FH Furr sent David Gardner to review my property and provide a reasonable and complete proposal. I accepted the proposal, as it was a fair price.FH Furr then sent quality, qualified professionals to perform each stage of the project. They coordinated with DEC for the electric service upgrade, and Barry Savage installed the new power service cable, the new meter and shutoff, and pwer cable to the home. Scott replaced the electrical panel in my home, as the old one was maxxed out, and he and Barry installed the new power cable hookups. Later, Albert Carracino and co-worker Nick came to install the new outdoor HVAC unti, and the new indoor HVAC units. They each worked on their seperate tasks, and together to finalize the install of those parts. Then Barry Savage returned to install the final wiring to the new units and new wiring for my new stove.All in all, I could not be happier! FH Furr is a professional team of quality, licenced technicians. They showed up on time, as scheduled, and performed their installs with organized efficiency, and even cleaned up completely afterwards. Nothing was jury-rigged, or half-done, or cut corners. Everything was top notch, professional, well organized, and completed. I would highly recommend this team to anyone looking for the best of the best.

  • Review 151 (2024-09-05 - Rating: 5)

    Warren was a very nice guy. He provided the annual maintenance of our heater/AC & was very knowledgeable of our unit. Appreciated his service.

  • Review 152 (2024-11-09 - Rating: 4)

    Long was fine.He was not informed of the situation as why he was coming.Nobody told him that the trouble was a garbage disposal.He said i needed an electrician he called the office and said that they would send someone the next day.Well that didn’t happen.So for $97 Iam still without the garage disposal.

  • Review 153 (2024-12-11 - Rating: 5)

    I had the professional opportunity to meet with Kalven due to some bathroom issues on 12/9.Unfortunately he was unable to complete his job, but guaranteed me he would return on 12/10 to finalize the job.He called at 5:00pm to verify we were home and he would arrive shortly,upon his arrival he begin to finalize his job in an utmost professional way,leaving all things cleaned and in a working order.I would highly recommend Kalven for any job at our residence.

  • Review 154 (2024-11-28 - Rating: 5)

    Steve was helpful in getting us set up and answered all of our questions. He also helped fix an issue where the master bedroom wasn’t as cool as the rest of the house. Fantastic service overall

  • Review 155 (2024-12-06 - Rating: 5)

    Jarrett was very professional, friendly, knowledgeable during his service visit. Jarrett was able to answer all of my questions. Jarrett went over everything about my HVAC and even crawled into the very small crawl space to look at the duct work. Jarrett is an assess to your company!!

  • Review 156 (2024-10-17 - Rating: 5)

    Jacob and Jessie did a great job installing the HVAC system. Very professional, polite and answered all our questions. A great asset to the company. Tom and Deborah Wojcik

  • Review 157 (2024-12-13 - Rating: 5)

    Very pleased with his service. He arrived on time was kind and helpful. He explained all services offered by the company.

  • Review 158 (2024-08-21 - Rating: 5)

    The star rating is only for the technician James was very professional. He explained what he was doing and what that would hopefully fix with my NEW HVAC unit. This company has left my home with a broken system for months. We suffered through 95 degree heat and they did nothing as they waited for a part. They did not honor their “Buy Back Guarantee “ nor did they honor “We’ll show up at your house with a $500.00 check “! Again my family who has respiratory illness was left in a home in 85 degree heat!

  • Review 159 (2024-10-21 - Rating: 5)

    Noah was extremely thorough and very helpful and informative. He was very pleasant and polite as well. Noah provided a great deal of information on our HVAC system. I would highly recommend Edward and F. H. Furr for any HVAC needs.

  • Review 160 (2024-07-26 - Rating: 5)

    Kenny did a great job evaluating our AC needs. We have 2 units that need replacing and he us four options. He was knowledgeable about the products and explained the benefits of going with your company.

  • Review 161 (2024-10-08 - Rating: 5)

    Nicolas was on time. Explained the purpose of the preventative service visit. Based his findings (explained verbally with accompanying photos) with recommended options. We agreed to a price and plan of action. Excellent service.

  • Review 162 (2024-11-21 - Rating: 5)

    The technician was very promp , he analyzed what the problem was and explained to me that a part was needed, but the part was $318 but the part usually sell for no more than$30 I thought that was really price gouging, but otherwise everything was good, Question are all of your parts marked up 100 percent ??

  • Review 163 (2024-12-30 - Rating: 5)

    Great service, very personable will definitely use your people again should the need arise.

  • Review 164 (2024-12-19 - Rating: 5)

    Jason Long did a terrific job of installing a new water heater. A very good rep for F.H.Furr! Bill Storage

  • Review 165 (2025-01-08 - Rating: 5)

    Nick was professional and knowledgeable and provided exceptional service. He explained everything in detail after he inspected our system. Highly recommend for HVAC needs.

  • Review 166 (2024-09-28 - Rating: 5)

    The tech from FH furr was very good at explaining everything that was done both before and after he got there and what he accomplished high degree in confidence in the level of service I received

  • Review 167 (2024-10-03 - Rating: 5)

    Yes, James did an excellent job completing our package job! He was very efficient and courteous!Thank You!

  • Review 168 (2024-10-31 - Rating: 5)

    KALVEN was knowledgeable, explained every step of the job. Answered all my old lady questions!! The problem is resolved. GREAT JOB!!!

  • Review 169 (2024-10-16 - Rating: 5)

    James was outstanding. He took his time, listened to our questions thoughtfully and provided answers we were happy with. He was very courteous and professional in the way he went about the inspection.

  • Review 170 (2024-12-06 - Rating: 5)

    Nigel was very informative and respectful. Very customer oriented. Did a thorough job and explained everything to me.

  • Review 171 (2024-08-17 - Rating: 5)

    Kalven was great he communicated with me very well throughout the whole process. I also recommended him to one of my customers.

  • Review 172 (2024-06-11 - Rating: 5)

    Wow!!!!! We had the best service possible and you’ve found a client for life. Communicative, helpful, positive, friendly. Easy scheduling. Timely service. Amazing follow-through with plenty of options that fit our budget. We couldn’t be happier with how our service visit went today and feel relieved to now have you on our side for future needs. Thank you!!!!!!

  • Review 173 (2024-09-12 - Rating: 5)

    We are so pleased with the excellent job done by Nicholas and the other two service staff. He was very thorough in showing us what had been done after completion. Thank You H R FURR and Nicholas for a great job.

  • Review 174 (2024-08-25 - Rating: 5)

    Doug knows our system inside and out. His technical knowledge and expertise is well noticed and appreciated. It is now fixed on Aug 20, so this has been a long journey since our HVAC system failed in May 2024 - we have had three different families visiting for vacations over this 4 month timeframe, inconvenienced by an air conditioning system that was too cold or not working. It is no reflection on Doug Pleasanton. He knows his stuff. It is totally a reflection on the poor coordination of your company’s various appt, dispatching, parts ordering & warehousing offices/departments.

  • Review 175 (2024-11-29 - Rating: 5)

    Another exceptional experience with F.H. Furr. Jason was very thorough and professional. He took the time to explain his recommendations concerning my HVAC system. There are 2 items which I will address next month. Dont ever change... F.H. Furr customer service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

  • Review 176 (2024-12-11 - Rating: 5)

    Ken was professional. He seemed to be uninformed about task that was scheduled. Appreciated his patience. He informed me on arrival that job would take hours. It would have been nice to know that prior.

  • Review 177 (2024-04-10 - Rating: 5)

    Steve and Cody performed our plumbing evaluation today.Steve took the lead in explaining Furr procedures and made clear that questions were welcome.They spent over an hour examining our plumbing including all inside equipment, outside spigots, and the crawl space.They verbally reported on the status of our plumbing.We inquired about a hot water recirculating pump and they clearly explained its function and quoted us a price. In addition, they recommended replacing the shut off valves on all the water connections.They discussed prices with us and we received a discount.We are very satisfied with the inspection and especially with Steve and Cody. They were knowledgeable, polite, and efficient.

  • Review 178 (2024-11-25 - Rating: 5)

    Anthony was very polite and explained everything. Company responded in a timely manner and checked all plumbing.

  • Review 179 (2024-12-13 - Rating: 5)

    Nick did a great job of explaining options for work we may want to get done on our HVAC system.

  • Review 180 (2024-09-27 - Rating: 5)

    Jason did a fantastic job with what he had to deal with. He was unable to solve the problem but woul be back tomorrow to complete the job. Jason was courest and knowledgeable.

  • Review 181 (2024-12-20 - Rating: 5)

    Russell was prompt and knowledgeable. Very nice to work with. Highly recommended!

  • Review 182 (2024-12-06 - Rating: 5)

    Very knowledgeable. I had a lot of questions and he answered all of them. Very pleased with my service, and hopeful for the future appointments.