Colony Home Maintenance and Repair Services Inc

Located in Georgetown, Texas

Address: 500 Pvt Rd 912, Georgetown, TX 78628, United States

Phone: +1 512-993-1456

Rating: 4.8

Services

On-site services
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-17 - Rating: 5)
Owner John and staff provided great quality service with dumpster rental. They were fast and efficient on drop off and pick up of dumpsters.John Flores also provided great customer service and referrals for carpet installation!Received quick response and great quality care and customer value!I would highly recommend Colony Home maintenance and repair for your home repairs and improvement!

Review 2 (2024-12-04 - Rating: 5)
After several builders had messed up our new construction home, John and his team agreed to come in and make repairs and finish the construction. What John’s team did in a few months far exceeded the previous contractors 3 years of attempts. Colony came in on budget with no surprise add-ons. The quality of his work was a testament to his attention to detail. Our Master stair case was a wreck. His team tore out what the previous builders did and replaced the stairs. What was an eye sore is now a center point of beauty in our home. In a time where contracts are bid low and excessive overage is normal with poor workmanship common, it was refreshing to find true professionals and craftsmen still building. Our GC Daniel worked close with us to insure we pleased with the job. Again, no surprises. Even the office staff were great to work with. If you need work done right and on bid in a timely manner, Colony is the best!

Review 3 (2020-01-30 - Rating: 5)
Could not be happier with Colony Homes service and expertise! We had mold from a leak in our kitchen which ended up being extremely extensive and costly.Mr. Flores and his team were the heroes of the day from the get go. They worked so so well with our insurance company to remedy our situation and worked tirelessly to get it done in a timely manner.Their attention to detail and quality was astounding and Im so grateful for the experience in their field. All the subs were licensed and bonded and every single one of them was truthful, honest, and just delightful to be around. All hard working, good guys.We were so pleased with their work Ive begged for them to come back with future remodels! Thank you all!

Review 4 (2023-12-30 - Rating: 5)
John and his team helped us recover after a water leak and were so patient and easy to work with the entire time. We had never had experience with either water damage or contractor services, so for our first time I think we lucked out finding them!They did a fantastic job turning an overwhelming situation into an improvement. The house looks great and we came out within budget with no major hurdles.We would certainly trust Colony Home again, should the need arise. Hopefully though, the next time wont be in response to some catastrophe!Thanks again John, Shane, and the rest of the Colony Home crew. You are much appreciated.

Review 5 (2019-12-20 - Rating: 5)
Two months ago we came home to a broken toilet that had flooded half of our home. I was referred to John Flores with Colony Home Maintenance and several others. During the bid process for deciding on a General Contractor to oversee putting our home back together. Mr. Flores definitely knew more than the other GC`s especially regarding what the insurance companies would provide. His knowledge helped us to get our entire home flooring replaced instead of only half which the other bidders thought we would be able to get.Colony Home Maintenance and their team where always on time and the workers where diligent to work and to do the job right. They where on time with completing the repairs and our house looked better than it did before the flood. I have thirty plus years in the service industry and I was more than pleased with Colony Home Maintenance`s work and I will refer them to any and all of my friends and family!

Review 6 (2022-12-21 - Rating: 5)
We are thrilled to have come across this company. Our home flooded due to a separation in our main sewer line. John came in and after 5min of talking with him we knew that we would be in excellent hands. He was knowledgeable about the process, especially with navigating the insurance side of things, which was so important as we learned later down the road. John fought for us and refused to settle for anything less than what restored our home to its previous condition if not better! Every member of his crew was an absolute pleasure and the quality of their work was outstanding. We replaced our previous flooring with a new wood look tile and could not be happier with the final results. From the Sheetrock repair, floor board replacements, new flooring throughout our entire house, new vanity with beautiful granite in our master bathroom, new toilets installed, door frames, painting of our entire home, surround tile repair in the bathrooms and so much more that I’m sure I’m missing, everything was done with quality. John went above and beyond for us, even including repairs that insurance refused to cover. He worked magic by getting us back into our home before Thanksgiving and we are so thankful and beyond happy with our overall experience. The communication throughout the entire process was constant and he made sure that we knew what was going on at all times. I made several late night and early morning calls that were always received professionally and any issues were acted upon immediately. I have recommended him to family as well as complete strangers. This company is top notch and we will absolutely continue to work with them for any future upgrades that might come up. Do yourself a favor and contact Colony Home Services if you find yourself in a position like we did. They managed to turn what was one of the most stressful times of our lives into an experience that we are grateful for. Our house feels like a completely new and updated home and we couldn’t be happier.

Review 7 (2023-03-19 - Rating: 5)
Colony Home did a great job with the repair and restoration from our water damage claim. John and his team were professional and timely. John said a member from his team would be at our home at 7 am, they wound be ready to work at 7 am. The work was completed ahead of time which was a blessing as the damage was done in our guest bedrooms and bath.

Review 8 (2022-03-14 - Rating: 4)
We were referred to Colony Homes following a leak that resulted in water damage starting in our upstairs bathroom all the way to the living room below.John Flores was our main contractor and he handled things in the most professional way. His estimates were very thorough, and I really appreciated that he fought hard to get as much out of our insurance as possible, always being on our side to make sure our home would be restored to pristine condition. He was always responsive on the phone and made sure all our questions were answered. We felt in good hands the whole time.When the time came to get the work done, his crews were on time and did a good job. I am happy about the results overall, although it took a bit of supervision to make sure things were done as planned and to satisfaction. Communication with some of the contractors was a bit complicated at times, but thats a common issue, and John was always available when I couldnt handle things myself.Theres only one thing I took issue with: the repairs happened at the height of the Covid crisis, yet none of them ever wore a mask while inside our home (including John). I understand that people have different sensibilities toward Covid and the mask mandates, but I have to say not doing it (or even asking if it was ok) while being in someones home was a bit unprofessional, especially when our whole family was in the house while the repairs were ongoing.The other minor issue Ive had was with the people installing the new carpets: they almost forgot to replace the under-carpet padding (they would have if I hadnt called John to check on them), they left trash on my driveway, and generally behaved somewhat unprofessionally. But it should be noted that those were NOT Colony Homes contractors, they were hired by the flooring store that Colony Homes worked with.On the other hand, the people that did the furniture pack-out before the carpets being replaced were great, and as someone else mentioned the cleaning crew that came at the very end were a nice touch, and they did a very thorough job.Overall, we were still very happy that the repairs went smoothly and according to schedule, especially considering all the complications related to covid at the time. Would recommend!

Review 9 (2018-09-18 - Rating: 5)
John Flores and his crew have done an excellent job rebuilding the damaged part of my home. He knows how to work with the insurance companies and how to write estimates that insurance adjusters can approve quickly to minimize delays. His crews were always on time, worked full days, and left the job site free of liter an debris everyday. This meant a lot to this Home owner. The scope of this job was fairly extensive and was finished in 21 Days (about 950 sq ft). I feel confident that the work Colony Home did is done correctly and I will enjoy my home for years to come.

Review 10 (2023-08-24 - Rating: 5)
We used Colony Home to put our house back after water damage caused by a leak. They worked with our work schedule to try to make it as easy as possible. When we had issues with a few things not quite complete, they were quick to fix it and respond to our concerns. Definitely wanted to make it right and make sure we were pleased.

Review 11 (2021-04-26 - Rating: 5)
I used a home warranty company to cover my rental. They contracted Colony Home Services for the repair. They arrived on time for the diagnosis. They presented me price estimate for warranty denied item and were able to complete the job very quickly. Very professional and skilled and what you they. I am happy with the quality of the work.Initially, I had some concern about the price but the owner John called me himself during the weekend to explain to me how things work, price/schedule, etc for a well licensed plumbing company, I got a much better understanding of the process and more importantly, it showed owner cared about his customers and aimed at providing very good customer service. I would consider Colony Home Services again for my plumbing needs in the future.

Review 12 (2020-05-12 - Rating: 5)
The done work done is nothing short of beautiful. Any items brought up were attended to professionally and promptly. The excellent experience that Mr. Flores brought to the project was very reassuring that the work was going to be right. He was very attentive to our questions and delivered as promised. When the adjuster for our insurance claim was under the cost of the work required, he reassured us that he would take care of it. He was very detailed in the bid process and brought to our attention any concerns that he had regarding the work required. Trust is very important to us and Mr Flores earned it. I would highly recommend Colony Homes Services for any future work.

Review 13 (2022-06-11 - Rating: 5)
In February 2022 my wife discovered that our water softener had leaked water for several hours throughout the night, causing water damage throughout our house. Colony Homes was recommended so we went with them and We are glad we did!!!From my first encounter with Mr. Flores and his crews were very insightful and helpful. We have never been through an insurance claim to this magnitude or this much damage in a claim. Anthony Pena whom we met first was such a professional and knowledgeable employee. Everything and every step of the way I was told and given explanations for what was needed and why. After the estimate from Colony Homes we sent it to the insurance company and let me just say that the insurance company totally was not cooperative in this matter. Mr. Flores came to our house and did a walk through and made us aware that the work required to get our house back to “pre loss condition” would require more from the insurance company. With Mr. Flores and Mr. Pena assistance, relentless and explaining why to the insurance company why these items were needed the insurance company finally agreed.Now after four months of fighting with the insurance company Colony Homes was given the go ahead to begin construction. In June, Mr. Flores gave me a 4 week project estimation of completion.Colony Homes began our repairs and finished them in a week!!!!!!! We were so excited to be back to our normal routine and not stressed out for an additional 3 weeks!!!!During each phase of the repairs and meeting the different crews (painters, flooring, dry wall, carpenters) each and everyone were professional, respectful, and very pleasant, especially Damian Wells. Each crew member we dealt with deserves a 5 star rating.So, short and sweet, If you encounter any type of damage or any issues where you can use Colony Homes, we 100% recommend them.

Review 14 (2019-10-04 - Rating: 5)
Colony Homes is the best in the business! John and the whole crew were professional, timely, efficient, and always left the job sight clean. They made the whole experience of water damage rather pleasant. And I am SO beyond happy with my new kitchen. If you are dealing with water, fire, or storm damage look no further than Colony Homes.

Review 15 (2021-10-27 - Rating: 5)
Colony Home did our mitigation and repairs after experiencing water damage due to an HVAC issue a couple of months ago. Throughout the mitigation and repair process the were very professional, responsive, efficient and respectful of our property, always making sure they left the place clean after their days of work. Once the repairs were done, we got the pleasant surprise of having our home cleaned up by a house cleaning company and our carpets steam cleaned as well! Marisol and Maleah who directly coordinated the different stages of the repairs with me were wonderful--polite, responsive and communicative. Rian, Joe, Roger, Juan and their crews were amazing and Im so appreciative of the wonderful work they did. John Flores, the owner, runs a very tight ship with thoughtful and thorough operations. My home doesnt even look like it experienced water damage. Thank you Colony Home!

Review 16 (2019-05-07 - Rating: 5)
Colony Home did a fantastic job on my house! John was a great communicator and he personally owned the job from start to finish. Everything was done on time, on budget, and with great workmanship. Dont let the small number of reviews here fool you, John may be somewhat new to Texas, but hes been a pro contractor for a long time!When I originally found out that I had water damage in my house the part I was worried about the most was the restoration contractor. Ive had an iffy past with contractors in Texas. However, from the very beginning John was honest and forthright about what he could do and how he did it which put my mind at ease and eventually led me to select Colony Home for my restoration.He helped me walk through working with my insurance company (which turned out to be a significant part of the process), he provided clear and detailed statements of work, and he was always very clear in his communication. From start to finish John was hands on with the process and he always knew what was happening with my house every step of the way.In the end his team did a great job on my house! Most of my 1st story floors needed to be replaced and it turned out perfect. He replaced a section of my kitchen cabinets and I couldnt be happier with how they turned out. The old and new cabinets flow together in my kitchen and you cant even tell which is new and which is old, thats how good of a job he did. Finally, he was the only contractor that got the insurance company to provide for cleaning as part of his estimate which turned out to be a must with the flooring work we had to do. Because of that cleaning we had a nice home to walk into as soon as we were ready to move back into our house.All in all, John made the experience almost effortless. I would definitely recommend him to anyone looking to do restoration work.

Review 17 (2022-10-24 - Rating: 5)
Simply THE BEST decision we made. Our home flooded as a result of a burst water heater. We contracted with Colony to complete the restoration repairs. They were exceptional from start to finish. Colony did a very thorough inspection and bid estimate; the attention to detail was exactly what any home owner would want. Colony handled everything, from the packing to move out, to the final details associated with the move back in. Throughout the project our assigned Project Managers were superb, responsive, attentive to details and a pleasure to work with. The quality of their work exceeded our expectations, and having a firm that really cared about our loss made the experience less stressful. The value add with Colony is the quality of all their people. They really care about doing a quality job and treat your home like their own. HIGHLY RECOMMEND!

Review 18 (2022-07-12 - Rating: 5)
John Flores and his crews are A+ in my book. I would definitely recommend Colony Home for any and all your damage-related repairs and remodeling.We had water damage that occurred in our upstairs bathroom and the water leaked through the floors and into our kitchen. We were out of the home for two full months while all of the mitigation and repair work was done. We had to replace the entire wood floors upstairs, carpeting in two rooms, ceiling and wall repair, and a great deal of painting. John worked with our insurance adjuster and fought for us every step of the way. When the insurance tried to cover as little as possible, he coached us and helped us understand what rights we have under our policy and how to speak to the adjuster to advocate for ourselves to get the home back to pre-loss condition. By the time the estimate was presented and reviewed, our adjuster covered everything that was asked for: temporary housing, food, gas, milage, tolls, etc. We stayed at very nice AirBnB and VRBO homes during the two-month displacement and were able to continue our normal routine with the kids schooling and programs and with my work. John kept us and the adjuster updated with all aspects of the project. When there were delays with materials (which there were because this happened during Covid), he made sure we were all aware so that we could ensure the housing situation was not going to be impacted and we could stay where we were without having to move unnecessarily. When issues arose, John handled them very professionally and fairly. There was an incident where my back door deadbolt stopped working. I brought it to Johns attention and was convinced that the cause was linked to his crew somehow (I went with the whole, it was working fine before you all started working on the house and now its not working mindset). John and I discussed it at length and he agreed to cover the cost of replacing the lock. He hired his locksmith, Ben the Locksmith [who is AMAZING btw], and when Ben came to perform the repairs/replacement, he was able to show me that the lock stopped working from normal wear and tear. The timing was just coincidental but it was the end of the life of the lock. Feeling horrible that I blamed Johns guys for something that was not actually their fault, I apologized. John told me not to worry about it that hed take care of it. I offered to cover half the cost of the repair, but he insisted. This showed me how much of a fair and honest person he is to work with; going above and beyond when he doesnt have to. We only experienced two other major incidents during the remainder of the project, and John took care of them fairly and honestly. By the time we were back in the house when they were all done, it was like when we first moved in after buying it; had that home sweet home feeling. Our insurance adjuster even commented at how easy it was to work with John from his point of view and that he hoped to work with Colony Home in the future as a preferred vendor on future claims work.Special shout out to the guys from Johns crew that did exceptional work during the project:Ron Ferguson @ Floor King - made the entire floor-buying experience so seamless and stress-freeBen the Locksmith - great guy; very knowledgeable about all your locksmith and security needsRoger - built the bathroom cabinets that replaced the ones that were damaged. Also replaced a wood trim that went around a recessed wall where my TV goes that had gotten damaged. Did an amazing job with that work and was very professional, knowledgeable, and friendly.Mark the plumber - love this guy. I was very impressed with how well he does his job and his overall pleasant attitude and humor. Mark is super cool.1-star reviewers didnt give John a fair shake in my opinion. Cant blame him for things outside of his control. And even then, he will still try to work with you.Appreciate your professionalism, expertise, and the heart behind why you got into the business in the first place. You fight for us homeowners every step of the way. Thanks, John!!

Review 19 (2023-04-09 - Rating: 5)
We worked with John Flores following water damage in our home. The Colony folks were responsive and did quality work. We were very pleased with the results.

Review 20 (2020-05-13 - Rating: 5)
John and his team were nothing but professional during our water damage restoration project. This was our first time dealing with homeowners insurance, adjusters, and contractors and John walked us through the process to ensure we were taken care of. When insurance underestimated the work, he sent them the required documents to show what the true estimate would be to complete the work and worked on our behalf to get the job done right. When my wife and I chose materials that were costlier than the insurance bid he was quick to let us know that it would come out of pocket which gave us the time to re-evaluate our flooring decision and go with a lower cost option to remain within the insurance payment. The different crews that worked on our home were polite, respectful, and excellent craftsmen. From start to finish he ensured the job was completed to his high standards. Pleasure to work with and we now know where to go for future home renovations or projects in the Central Texas Area.

Review 21 (2023-09-27 - Rating: 5)
We had a leak that damaged 9 classrooms spread across two floors. Our insurance company dragged their feet and Colony adapted. They handled everything on the insurance side. The repairs were taken care of in a very professional manner. Some of the rooms came out looking better than before the leak.

Review 22 (2019-03-05 - Rating: 5)
We had flood damage and didnt know a contractor in the area. I met a few and got estimates. John with Colony was by far the most professional and direct. The work was high quality. The workers were clean, organized, friendly and respectful. The job was done correctly, on budget and on time. We will hire them again and recommend them without hesitation.

Review 23 (2020-08-23 - Rating: 5)
This is a late review, but the Friday before Mothers Day we had 2 water leaks in 2 different interior walls of our home. John came highly recommended to do the rebuild after everything effected was gutted. He is the epitome of professional and quality. He has the insight to see things that insurance companys can and will miss. He stands up for us little guys when it comes to an insurance claim. I cant say enough good things about John and his company. We had a budget and a he had a timeline of getting everything completed. We had a family emergency during the rebuild and have to leave town for a couple of days. John halted construction, telling us family comes first. When we got back into town, he picked up immediately where he left off and finished the project ahead of schedule. Even with the 2 day delay. God Bless you John Flores.

Review 24 (2019-02-20 - Rating: 5)
We went through a house fire and John did a great job making our recovery as quick as possible. Fire is no joke, but Johns crew was able to paint every wall of our house, replace flooring, redo the cabinetry all in under 2 months. He made communication and transparency a huge priority. Highly recommend John for any home-improvement or repair projects that you may need!

Review 25 (2018-10-29 - Rating: 5)
John Flores and his crew did an excellent and outstanding job on my floor, from the start to the very end, in spite of the weather delays. I would recommend Colony Homes without a doubt. And the fact that John is a decorated veteran solidified my opinion.

Review 26 (2021-06-04 - Rating: 5)
Wow! What a great experience in a time of need. Colony Home came to our house SAME DAY and provided their assessment and recommendations. We had water damage from a leak in our upstairs bathroom and they were able to quickly provide a plan and recommendations for what to do. Mark assessed the plumbing and even provided advice on some other appliances that were giving us trouble while he was here. Rian tested all the walls for moisture and possible mold which gives us invaluable peace of mind. He went above and beyond testing for moisture everywhere and explained everything he was doing. Weve found it difficult to find reliable assistance lately, especially after the Great Freeze of Austin, TX but Rian and Mark provided genuine and knowledgeable service. I would definitely recommend Colony Homes.

Review 27 (2024-03-04 - Rating: 5)
Our family suffered massive water damage when a water line broke in our home. Colony homes not only completed the job in a timely manner, but the owner John walked us through the process every step of the way.

Review 28 (2021-01-24 - Rating: 5)
Never thought that my house would be severely damaged by fireworks but it happened. Colony home was recommended to us. It was the best decision we could have made. Mr. John Flores and his employees and subcontractors did an outstanding job from start to finish. With my wife and I not having any experience with this kind of situation, we were incredibly blessed to have Mr. Flores on our side. He took the time to patiently explain the reconstruction process. Especially when it came to working with the insurance company. Every step was explained. Every question answered. Every doubt cleared.The end result went beyond our expectations. We are back in our completely reconstructed home. It is beautiful. It is solid and it is better than before.I would recommend Colony Home Maintenance without reservations. They will work with you and the insurance company in a professional and ethical way. Their work ethics and attention to detail is top notch.Thank you, Mr. Flores and Colony home for getting our home back.

Review 29 (2024-03-04 - Rating: 5)
I would recommend Colony Homes to anyone. They are the best.I sing their praises whenever I can. I wish all companies were run by the same work ethics.

Review 30 (2021-08-05 - Rating: 5)
John is really helped us out alot with the damage that went on with our bottom floor flooding. He was very professional very respectful and thorough with the work that needed to be done. Awesome work great timing and pricing and hes a UNITED STATES VETERAN I would highly recommend these guys!!!!

Review 31 (2022-09-13 - Rating: 5)
Colony Home did a excellent job on the complete remodel of our kitchen.All of the workers were on time,cleaned up after each work day & knew what they were doing.My wife & I will always recommend Colony Home to new customers.This is a 5 STAR company.Special Thanks to Mr John Flores,professional in every way.God Bless.

Review 32 (2022-12-09 - Rating: 5)
They did a very good job on all repairs. The movers/painters were attentive and worked very hard moving some extremely heavy furniture!

Review 33 (2022-12-28 - Rating: 5)
My experience with Colony Homes was excellent. Every representative was professional, responsive and they performed quality work. Highly recommend them.

Review 34 (2023-01-05 - Rating: 5)
I woke up on a Sunday morning and found water across my kitchen floor and into my entryway, living room and dining room. My wood floors were ruined. I met with John Flores of Colony Home and contracted with them to do my work. They did a great job with the mitigation and repairs. John quickly addressed any concerns I had. His crews were friendly, courteous and capable. I highly recommend Colony Home to anyone with a need for the services they offer.

Review 35 (2019-10-04 - Rating: 5)
John From Colony Home and his crew were amazing! Their work was Top Quality. We had to live in another location due to a flood problem. Anytime I stopped by our house to either pick something up or meet John about the project, the workers were kind and gracious. I felt so comfortable that my home was safe with honest workers. Anytime I called John about a question, he always took my call or called me back quickly. They were reliable, honest and sober workers. The other big deal is Working with insurance companies aren’t always easy. You can tell this is Johns expertise. It’s like being in court and trying to represent yourself with a judge. If you have a lawyer it works out much smoother. That’s John with insurance companies. He is able to work out what is needed and fair. If you have an insurance claim for your house he’s the contractor. He has it all. Grateful for all he and his crew did.

Review 36 (2021-06-07 - Rating: 5)
Very satisfied! Would highly recommend them.

Review 37 (2019-02-19 - Rating: 5)
John Flores and his crew did a great job on our flood damaged home. They stayed on budget and on time through the whole process. John kept us up to date on progress with pictures and phone calls. They made sure everything on the job was done right and that our home was better than before. We would definitely call John and Colony Homes again for our repairs and remodels.

Review 38 (2019-09-15 - Rating: 5)
While we were out of town, we had an unfortunate water damage incident that caused damage on two floors. John and his team came highly recommended and exceeded our expectations. The work was done beautifully and we are so pleased with our new vanity and improved bathrooms. John helped to make sure we did everything as cost effectively as possible, where I am sure others may have taken advantage. He is honest, kind, and, most importantly, very good at what he does.

Review 39 (2022-08-15 - Rating: 5)
I had gurgling sound from my kitchen sink about a month ago. Other than the sound, nothing was wrong. But wife was worried about it. so I opened a claim to home warranty.Home warranty company first assigned the job to another company (dont want to mention the company name, but it has 1.7 star review on Yelp). They never called and showed up on the day scheduled. I complained to Home warranty company, then they assigned Colony Home Services.I received the call the next day from Colony Home to schedule today (Monday), then they called me again last Friday to confirm the appointment. The appointment was between 7am-9am and I had to take my son to school to meet his new teachers. So I told Colony Home that the window might be tight. They told me not to worry.This morning, Mark from Colony Home texted me at 6:37 that hes heading my house. He showed up at 7:20 and got the job done around 8:30. Mark was so awesome, the job was tidy and clean. Now the gurgling sound is gone and wife is happy.