Milestone Electric, AC, & Plumbing

Photo of Milestone Electric, AC, & Plumbing

Located in Garland, Texas

Address: 2360 Crist Rd Suite B900, Garland, TX 75040, United States

Phone: +1 972-616-4171

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Categories

  • Electrician
  • Air conditioning repair service
  • Drainage service
  • HVAC contractor
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Roland was excellent. He showed great customer service. Done the job quick and efficiently. Was very nice and well mannered. Cleaned up after himself. Very nice experience with Milestone from beginning to end. I just wish I was up to date on todays prices. It was double the amount I had in mind, but worth every penny to keep us and our house safe.

  • Review 2 (2024-11-27 - Rating: 5)

    I had a fantastic experience with Milestone Plumbing Services. From scheduling to job completion, everything was seamless. Bradley came out promptly and quickly understood the issues we were facing. He conducted a thorough inspection and clearly explained his plan of action. Throughout the process, he was meticulous and took great care while working inside our home. After completing the job, Bradley went over everything he had fixed and performed a final inspection to ensure everything was in perfect working order. Outstanding service and attention to detail – highly recommend!

  • Review 3 (2024-11-13 - Rating: 5)

    Came out quickly and was dressed professionally, very courteous, confident and knowledgeable, and easy to approach with questions. Even had permits pulled and all marker guys out within a couple hours! Next day, a new fella came out but was already up to speed and got started. He and his apprentice did a very good job and worked well together to resolve any issues that came up. That’s exactly the way it should be! Incredible service! Now just waiting for day 3 to have the repair done and pass inspection.

  • Review 4 (2024-12-07 - Rating: 5)

    Zane came over today to do our bi-annual a/c & furnace inspection and did an amazing job with that as well as helping to throughly explain what other issues we might be facing without being pushy about selling us these things we needed to have done. He was personable, respectful and very accommodating. We definitely recommend milestone and ask for Zane if he’s available!

  • Review 5 (2024-12-31 - Rating: 5)

    Very professional and punctual & nice. They are really good at explainingwhat needs to be done and why. Price was higher than I originally anticipated, but I will use them again.

  • Review 6 (2024-09-06 - Rating: 5)

    Chris was awesome! He took extra care of servicing my a/c and educated me. He put the red carpet at my front door and wore booties over his shoes to protect my carpet. I asked him if he would help getting a boxed electric scooter I was taking back. Instead of getting one side of it, he just picked up the entire thing (over 100 pounds!) and carried it to my car! Boy he goes over and beyond for his customers! I want Chris to be the one that comes every time.

  • Review 7 (2024-12-05 - Rating: 5)

    Super fast showing up. Had an issue with cascading circuit breaker failures and out of limit voltages. He asseessed the issues fast and accurately, gave great input and made suggestions that intimately led to getting my issue solved. Great dude.

  • Review 8 (2024-10-08 - Rating: 5)

    Marcus was very attentive to my AC system and he was also very friendly. He was detailed on what he did and what needed attention. You dont get many people like him. Others would come and get the job done not saying a word. But I know right off hand hes a hard working HVAC tech.

  • Review 9 (2024-04-25 - Rating: 5)

    I had Grant install a surge protector and my Tesla charger. Gave me some recommendations and explained everything clearly. He did offer and the advantage subscription and I was not interested.He did not push the subject and respected my choice. It is great to have service that understands when you decline something.The overall quality was great he was extremely professional and left the area as clean as he found it.He also was extremely timely and completed the service faster than expected.Would recommend.

  • Review 10 (2024-09-30 - Rating: 4)

    Rolando was great. He made sure all was well. Very conscience worker. The only reason for not giving 5 stars is there is always room for improvement, unless you can walk on water. Sorry, but I didnt see him do that. So, great in my book.

  • Review 11 (2024-10-02 - Rating: 5)

    I recently had the pleasure of working with Robert Galvan from Milestone Electric, AC, and Plumbing, and I couldn’t be more impressed! Robert came in with a positive attitude and immediately got to work thoroughly inspecting our water lines. He proactively identified a few troubled spots and took the time to not only explain the issues but also offer reasonable, cost-effective solutions. He even helped unclog some tricky areas, saving us from future headaches. Throughout the entire process, Robert maintained such great energy and professionalism, which made the experience stress-free. I highly recommend him for any plumbing needs!

  • Review 12 (2024-04-15 - Rating: 5)

    Had another job done with Milestone, this time electrical. Started out with Steven checking everything as I wanted some ceiling fans installed. They needed to add electrical work for them to be installed. I purchased my own ceiling fans and they came back to install them after they did all the electrical work. They could’ve done it same day but I hadn’t bought my ceiling fans yet. Tyler and his partner did a great job installing everything! We love our new ceiling fans!Tyler came back with 2 other guys, Brandon and another gentleman and did a bigger job changing out our switches and outlets for safer electricity. They did a wonderful job and were all very nice. Would highly recommend Milestone!

  • Review 13 (2024-11-22 - Rating: 5)

    Blair has always done a great job for me....so much so that I specifically request him. I foster dogs and usually have many in my house along with my own and he always treats them with the love and smiles they deserve. Thanks Blair!

  • Review 14 (2024-08-12 - Rating: 5)

    Jose was amazing. He explained the issue that caused the repair in detail and how the repair was fixed. He made sure the inside and outside units were working efficiently before he left. Also, he made sure to ask if we had any questions just to make sure everything was crystal clear. Great job overall!!!

  • Review 15 (2024-10-15 - Rating: 5)

    Cody was very friendly, knowledgeable and thoroughly explained the work that was done, including showing me a video of our equipment, which was very informative. He explained work that was recommended and left a written estimate, which I appreciate. If we have any further needs, we won’t hesitate to call Milestone.

  • Review 16 (2024-08-20 - Rating: 5)

    Blake came to help with our toilet issues. He was extremely knowledgeable, professional, and helpful. He went above and beyond to answer all questions and check anything needed. He made a great impression and we will be using milestone now for all our needs thanks to him.

  • Review 17 (2024-08-27 - Rating: 5)

    Marcus Lynch from Milestone was a fantastic help with my HVAC issue. When my system wasnt working, he patiently walked me through the steps to get it back up and running. His professionalism and expertise were evident, and he truly represented Milestone with excellence. Marcus is a great asset to the team, and I highly recommend him for any HVAC needs.

  • Review 18 (2024-09-13 - Rating: 5)

    Terrence arrived on time and was very understanding and showed compassion for the issue. After determing the root case went above and assisted in getting us scheduled for a deeper inspection before assembling options for us. He did a great job.

  • Review 19 (2024-08-14 - Rating: 5)

    Blake came out and said plumbing is not the first step in fixing our problem. He set us up an appointment with an electrician and they came the same day. Roland was our electrician and he was very quick with diagnosing and fixing our issue. 10/10 would recommend Milestone to anyone!

  • Review 20 (2024-12-26 - Rating: 5)

    Why do I evangelize for Milestone? Because whether it’s routine stuff or like this occasion a gas line emergency at Christmas, Milestone comes through every time. Always friendly, always helpful, always genuinely concerned. The customer experience e is unmatched and I’m always happy with their work. Thanks to Mr. Dayton G and the whole team there for all your help.

  • Review 21 (2024-09-18 - Rating: 5)

    Thomas is a great, receptive technician! I’m glad he was my repeat tech, as it’s nice to build a rapport and know you can rely on his workmanship. Thanks for coming out!

  • Review 22 (2024-08-13 - Rating: 5)

    Robert was very professional, knowledgeable, and up front with us about what we needed and the cost. He did a thorough job and explained to us the issues with our plumbing and how to avoid them in the future. I highly recommend Milestone because of Robert.

  • Review 23 (2024-08-08 - Rating: 5)

    Excellent customer service! Marcus was knowledgeable and had great work ethic. He took care of my problem with my AC unit in a timely manner. I highly recommend Milestone for AC, electrical and plumbing.

  • Review 24 (2024-09-09 - Rating: 5)

    Had an issue arise at dawn so we called Milestone right away and got an appoinment for the same day in the morning. We had a smooth and positive experience from scheduling to servicing. Our technician Zaul H. was very professional and thoroughly explained everything that got done. We appreciate the advice and great service Zaul provided today! Def look forward to work with Zaul and Milestone again.

  • Review 25 (2024-08-06 - Rating: 5)

    Steven came out to the house and was very thorough and checking all of the electrical issues that I have. We came up with a plan to start eliminating some of these issues. The quote was good and I’m looking forward to having all of my items fixed. Steven was generous professional And explained everything very well

  • Review 26 (2024-11-22 - Rating: 5)

    Nathan is very knowledgeable about his job. Good personality & explains what is to happen. We we will definitely ask for Nathan to work with us again.

  • Review 27 (2023-12-08 - Rating: 5)

    Jason Q came out to do our annual heat on the system. He informed us of some bacterial growth that was starting in our blower motor. He gave us solutions for the problem which was adding a Germicidal light with oxidation prevention. We had the work done the same day for a reasonable price. I feel much better about the longevity of our system and the quality of air that it produces. Thanks Jason!!

  • Review 28 (2024-12-05 - Rating: 5)

    Dayton Gallagher was very friendly and courteous. He showed much respect, kindness and patience. Dayton was most professional.

  • Review 29 (2024-11-13 - Rating: 5)

    He texted and stated he finished an earlier job quicker and asked if he could come earlier. Showed up on time. Professional and courteous. Found the problem quickly and advised of the plan and the cost.

  • Review 30 (2024-07-06 - Rating: 5)

    Bronson arrived in a timely manner and was as professional a service technician as I have ever had the pleasure to work with. He solved the initial problem with the compressor unit in under five minutes. Although the problem was a major issue, the fix was very simple, but he didnt stop here. He also checked the inside portion of the system and discovered and corrected a second problem that was not obvious and would have adversely affected the over performance of the system. Bronsonn was not only knowledgeable, but congenial and very pleasant. He very patiently answered all my questions and made sure I understood and was comfortable with everything that he did. I will definitely request him as my service technician if I need help in the future. I cannot recommend him highly enough.

  • Review 31 (2024-10-02 - Rating: 4)

    My technician proceeded to diagnose my HAVAC UNIT and identified each problem area. He advised me of the required parts needed to put the unit back into normal service. Very professional, in his approach keeping fully informed of his progress. 👋 6

  • Review 32 (2024-09-20 - Rating: 5)

    Sammie, your technician has come out twice to my home. What a kind, knowledgeable, helpful young man he is. I will keep using Milestone as long as they employ such wonderful, intelligent people.

  • Review 33 (2023-06-14 - Rating: 5)

    Carson Henley Came out to do a full diagnostic of my AC/Heat unit which keeps freezing up. He took the time to check the unit inside and out, running the unit to observe the situation fully while use photograph and video to show what the issue was. He further explained what need to be done. He supplied me with the necessary information to forward to my home warranty. I appreciate the time Carson took. He was very polite and patient with my concerns, making sure I was able to fully understand the issue and repairs needed.

  • Review 34 (2024-07-12 - Rating: 5)

    Zaul came to our home today to do our annual checkup on our air conditioner. He was friendly, courteous, efficient, and explained everything he did to us. It was an excellent visit by a very professional young man.

  • Review 35 (2024-11-07 - Rating: 5)

    Judson was great! Did a thorough look through and let us know what was needed and why and gave us several options as how to handle the situation.

  • Review 36 (2024-07-10 - Rating: 5)

    Loy and Neil arrived on time and did an excellent job. I had two porch lights and a light socket replaced. They were finished in less than an hour. I appreciate the professionalism that, as always, Milestone employees provide.

  • Review 37 (2024-10-16 - Rating: 5)

    Alex Faulconer from Milestone performed my HVAC inspection today and not only was he very professional and efficient, he was also very proficient in explaining what he was doing. Being able to see the video of the area that he inspected while he pointed out the areas of concern was very helpful. His manner was friendly and patient which made this an A+ visit.

  • Review 38 (2024-08-23 - Rating: 5)

    Fantastic experience with Milestone and my technician Blair Huffman. I called around 9:30am this morning with water leaking - drain pan was filling with water and was rusted with a hole. Blair was out at my house by 11am, diagnosed problems in drain pipe installation from Baker Bros that I had done last year, came up with a solution, left to get the correct replacement drain pan, and I’m back with my AC working and no leaks in time for the 100+ degree temps this afternoon. Highly recommend Milestone, and ask for Blair if you can!

  • Review 39 (2024-07-18 - Rating: 5)

    Marcus did a great job checking out our HVAC unit and perform a tune up. He was amazing at communicating his findings and recommendations. I would highly recommend!

  • Review 40 (2024-11-27 - Rating: 5)

    Izaiah was fantastic! He was very thorough in checking my heating system and provided a detailed video of the work he performed. He was also personable and made it easy to chat with him.

  • Review 41 (2024-08-23 - Rating: 5)

    Tech Logan came promptly on time this morning to replace two light switches and check out a small chandelier that wasn’t working. The chandelier is kaput. We will replace it eventually. A performed the work quickly, professionally and cleaned up afterwards I would gladly use his service again :-)

  • Review 42 (2024-09-24 - Rating: 5)

    Absolutely stellar!! Raven Snowden & Hugo DelaRosa...thank you for all your efforts and patience. It is because of your service today that I will always choose Milestone for my A/C needs.

  • Review 43 (2024-11-06 - Rating: 5)

    Mr Molock was informative and efficient. My hot water heater had begun working but he did a diagnostic and advised me what to do if problem reoccurred.

  • Review 44 (2024-10-18 - Rating: 5)

    Eric and his crew did an amazing job on getting the water heater in working order for my dad. Very happy with Milestone service and attention to detail.

  • Review 45 (2024-11-06 - Rating: 4)

    Dennis was awesome! Very professional, he was very helpful and knew how to fix our problem and answered my questions-so quickly. Thanks Dennis!

  • Review 46 (2024-06-13 - Rating: 5)

    Grant was courteous, polite and knowledge and he had to clean up what Hanks left behind after they burnt up one of our switches to our outside fans .He explained everything greatAlso grant went to school w my son so he knew who I was immediately when I walked up.He had a ride along w him cant remember her name but she was very nice as well.Thanks again

  • Review 47 (2024-10-17 - Rating: 5)

    Blake saved the day! Blake installed my dishwasher, same day service. The quality of his work is outstanding and priceless. Thank you, RB

  • Review 48 (2024-07-01 - Rating: 5)

    Clayton was profession and on time, andgreat communicator.He did not come with the primary motive of selling anything!!He physically showed me my a/c unit, pointed out actual issues (not a photo from the Internet), educated me on the top priority of issues that needed to be fixed with my air conditioner and listened well and clear with the plan. This guy, fantastic 👍

  • Review 49 (2024-12-22 - Rating: 5)

    I can trust the work that Milestone does for me. If I have any problems, they guarantee and warranty their work. It might cost a touch extra but it’s worth it in the long run cause I know they’re always there to help me and their workmen are always so nice and knowledgeable and professional and do what they’re supposed to do and clean up. I love them. Jeffery was courteous, professional and considerate. I don’t want another company in my house.

  • Review 50 (2024-10-28 - Rating: 5)

    Zane was thorough, professional, and knowledgeable. The video he showed of our system was very helpful.Edited to add: Have since had Darcelle out for our checkup and he’s great. Very efficient!

  • Review 51 (2024-09-30 - Rating: 5)

    Bedford did a terrific job. Very thorough with explaining all he was doing. He seemed to enjoy his time.

  • Review 52 (2024-08-08 - Rating: 5)

    My tech bryar very knowledgeable, goes over and above to make sure everything is running properly and customer is satisfied definitely a hard worker going above and beyond

  • Review 53 (2024-07-02 - Rating: 5)

    Julio Rios is amazing. He is forthright and knowledgeable. He answered all of our questions (we had a ton). We will definitely use Milestone in the future because of his amazing service. Super impressed!

  • Review 54 (2024-11-04 - Rating: 5)

    Mr Rios did a wonderful job today concerning our kitchen outlet. He changed the outlet and made sure all our questions were answered! Thank you Milestone

  • Review 55 (2024-08-12 - Rating: 5)

    Jamison Galt is one of the best guys that has come out to our house. He represents milestone well. We appreciate all the work we’ve had done through milestone.

  • Review 56 (2024-06-19 - Rating: 5)

    Very good. I thought both technicians came out were very professional. They talked about what the service was that they were going to be doing and how it would best fit our budget if we needed to move forward with adding new service or just fixing the repairs that needed to be done. They were very helpful.I would use milestone again.

  • Review 57 (2024-09-27 - Rating: 5)

    Danni was professional, very pleasant to work with, and did a great job! Will definitely call again if any repairs need to be done.

  • Review 58 (2024-11-20 - Rating: 5)

    Michael showed up on-time. After a short explanation of the work to be done he worked up the estimates, as requested. Great service, great attitude. Would highly recommend Michael (Milestone) to address your home electrical issues.

  • Review 59 (2024-10-05 - Rating: 5)

    James was great and extremely professional. Milestone company is professional, let me know when James was going to arrive. I love James friendliness and prompt timeline. He had a big smile on his face ready to work at 8 am. He introduced himself and informed me what him primary job was to handle my AC needs. He also asked me if I had any areas of concern. I had a clogged drainage pipe that I could see out the window and James promptly took care of that issue and I can physically see that he did it so it is working properly. He cleaned the units and followed up with me when he completed his work. James is a wonderful addition to milestone. 5-stars ⭐️

  • Review 60 (2024-09-12 - Rating: 5)

    Jonathan did a great job. He had to replace the houses main water line. He was not able to complete the job on the first day because the yard had to be trenched. He came in on his day off to finish the job.

  • Review 61 (2024-07-23 - Rating: 5)

    Yet again - Milestone has provided exceptional service in providing repairs/insight - this time for our HVAC unit. Jud and Beckett were informative and gave a clear description of our problems and recommended solutions. They were transparent with pricing upfront and were a pleasure to work with. If you haven’t yet, go with Milestone for electrical, plumbing, and HVAC!

  • Review 62 (2024-08-27 - Rating: 5)

    A/C tech Joshua G. is very professional, competent, and conscientious. He found a bedroom vent that has low pressure and scheduled airflow experts to come out and fix. He let me know that he would come with them to watch and learn. All this is covered under warranty....Milestone honors their warranties! 👍Rafael M. and Joshua G. fixed the airflow to the bedroom vent, topped off the freon, and as an added bonus upgraded my thermostat. Milestone techs are the best! 🤓

  • Review 63 (2024-07-26 - Rating: 5)

    Definitely had a unique situation where I was being pushed around by the gas company and the city.Josh and Jonathan were extremely helpful and patient throughout the whole process.Glad I called you guys

  • Review 64 (2024-07-19 - Rating: 5)

    Very friendly and was very helpful on narrowing down the problem. Also helped us with a wasp problem at the front door no charge. When my dad died yesterday and my mom told him he didn’t even charge us for the checkup. This is your guy for AC problems for sure.

  • Review 65 (2024-07-11 - Rating: 5)

    Iram Perez technician came by to fix an ongoing issue for me, I explained that the issue has been going on for over 3 weeks with numerous milestone technicians coming by to fix it, seems it was always another part here or there. Well let me tell you Iram stayed here until he was satisfied that the issue was taken care of. He totally took care of my concerns. Thank you Iram for tour diligence and care for 5he customer.

  • Review 66 (2024-07-12 - Rating: 5)

    Erik was excellent. He got on time and was very professional. He diagnosed the problems and set a course of action. Thats the second theyve helped me and Ill be back.

  • Review 67 (2024-09-27 - Rating: 5)

    Devor did a good job restoring my HVAC system to working order. He was efficient, good-natured, and patient whole completing a difficult job.

  • Review 68 (2024-09-19 - Rating: 5)

    Jon Bueche was very nice and friendly. He was easy to talk to. He explained the issues where I understood the diagnosis

  • Review 69 (2024-11-07 - Rating: 5)

    Cody was very professional and made me feel comfortable about choosing Cody and Milestone ! I’m very pleased! Catherine

  • Review 70 (2024-10-16 - Rating: 5)

    Lupe Mata did a final check of my recent AC/HV system installation. He made sure I knew what he would be doing & when finished he walked me through it & explained why I needed an upgraded box.

  • Review 71 (2024-11-04 - Rating: 5)

    Steve took care of the plumbing issue and checked for any additional problems. He was professional, courteous and knowledgeable. Thank you Steve!

  • Review 72 (2024-12-07 - Rating: 5)

    Blake is an excellent tech for Milestone! Very knowledgeable, and provides expert service.

  • Review 73 (2024-10-15 - Rating: 5)

    While the issue was not resolved, I have nothing but praise on the professionalism displayed. I was provided different options and walked through the steps needed to rectify an issue with old pipes.

  • Review 74 (2024-06-05 - Rating: 5)

    Loy was friendly, professional, and quite informative. He took the time to educate me about my units and the advantages of current upgrades. I am satisfied with the service provided and look forward to being a Milestone Advantage member!

  • Review 75 (2024-05-02 - Rating: 5)

    Cody came to assess our project this morning and he was great! Thorough, professional and friendly and laid out exactly what would need to be done for our project to be completed. Unfortunately, the cost far exceeded what we had budgeted for the job so we won’t be able to get it completed. However, that is, by no means, attributed to Cody and his service. We just weren’t prepared based on our research for the price that was suggested. We love being Milestone members, though, and we are always willing to pay the premium for the quality work they do and look forward to using them for future essential projects. We’ve used them for water line and a/c system cleaning and modifications. This one was just too high to justify this time around especially considering that it was a convenience based project and not an essential add-on.

  • Review 76 (2024-09-21 - Rating: 5)

    Milestone is always fantastic to work with when it comes to HVAC, electrical and plumbing. Mason Taylor was so helpful with our AC issue, fixed the problem for the interim and offered long term solutions.

  • Review 77 (2024-08-16 - Rating: 5)

    Zane was our service technician. He came out to service our A/C unit that was leaking.He was very thorough and explained every step of what he was doing and what we needed to do to get it fixed. The whole process was easy for us.I would recommend Zane and Milestone to anyone having issues with their HVAC system.Amanda Hall

  • Review 78 (2024-09-10 - Rating: 5)

    Darcelle Smily came today to do the complimentary AC tuneup for preferred customers.He was thorough! And he took his time to be sure all systems were working well.Great job. Did I mention he was on time? Sure was!EQ

  • Review 79 (2024-09-11 - Rating: 5)

    Chad was very professional and through. He took the time to access the problem and gave us suggestions to improve the performance of our outdoor faucet. He left us with a quote to replace if necessary. Great service Thank you.

  • Review 80 (2024-12-07 - Rating: 5)

    Very friendly and took the time to explain everything to me. Also very knowledgeable about his work.

  • Review 81 (2024-12-11 - Rating: 5)

    Jonathan was very courteous and professional. Explaining what he found and how he was resolving the issue.

  • Review 82 (2024-09-05 - Rating: 5)

    Erik really was great. Listened well and answered my questions without making me feel that I was wasting his time.

  • Review 83 (2024-07-27 - Rating: 5)

    Plumber expert Robert Galvan gave a systematic inspection regarding a toilet and its sewer line to discover what the existing malfunction contribution was.He used tools from Milestone for the assessment. His knowledge and skills, Im sure, is why this company chose Robertto represent its stellar working staff for home needs.

  • Review 84 (2024-09-18 - Rating: 5)

    Clayton did a great job evaluating the problem, presenting the options, and highlighting the needs that we were facing with our leaking water heater.

  • Review 85 (2024-09-08 - Rating: 5)

    Thanks to Chris for handling a tough problem which occurred during routine exterior unit cleaning 9/6/24. Great follow through in engaging proper resources for the situation.

  • Review 86 (2024-10-02 - Rating: 5)

    Please recognize Malerie Tadlock as she is an exemplary representative of your company and brand! Professionalism and confidence are just a few attributes that Malerie conveys to her customers. Kudos to Ms. Tadlock for her exceptionalism!

  • Review 87 (2024-10-08 - Rating: 5)

    Extremely happy with Travon Marsaw. Professional, clear, concise and took care of the problem efficiently and expeditiously. Made sure I had a clear understanding of what was needed, pricing and timing.Will always recommend Milestone and their staff.

  • Review 88 (2024-12-17 - Rating: 5)

    Always on time ,explains all work they do. Has always grantees there work , we will not use anyone but Milestone.

  • Review 89 (2024-12-11 - Rating: 5)

    I had a warranty check on my AC. The drain pipe was clogged. The clog was dissolved. Rafael Medina came out anddid another warranty check because water was collecting around the base of garage unit. Rafael worked to find the reason for leak. He reflushed the drain pipe. After waiting 5 days the water has no longer leaked. Thanks to Rafael and Milestone.

  • Review 90 (2024-09-09 - Rating: 5)

    Terrance Johnson did a great job! He was fast, clean and efficient a well knowledgeable young man.

  • Review 91 (2024-05-03 - Rating: 5)

    Jonathan is very courteous, professional, and really knows his stuff! He was able to recognize our electrical problem was more than likely on the city side. He was able to coordinate with the city and get the problem resolved very quickly. Very pleased and highly recommend!

  • Review 92 (2024-02-15 - Rating: 5)

    The technician arrived promptly and was very informative on the job at hand. I Was very impressed with him. He explained each procedure he performed on my unit. Afterwards he went over his inspections and informed me of upgrades needed. He was very sincere and honest. He is an asset to your company and I enjoyed having him in my home!

  • Review 93 (2024-11-14 - Rating: 5)

    Beket did an outstanding job. He was knowledgeable, professional and friendly.

  • Review 94 (2024-07-15 - Rating: 5)

    Had Zane, an HVAC Tech, out last minute to my house to examine my unit that had spontaneously gone out. The tech came out and determined that it was an electrical issue in about 15 minutes and said there was nothing he could do. He waved all fees due to him not being there long and could not do anything to help the situation. Tech was very friendly of knowledgable about what was going on. Highly reccommend Milestone to anyone who is having HVAC, electrical, plumbing, or any other problems with there house!

  • Review 95 (2024-08-07 - Rating: 5)

    He did exactly what was required for a tune-up on our unit outside and checked everything on our inside unit. Was accommodating and friendly.

  • Review 96 (2024-11-08 - Rating: 5)

    Logan was very knowledgeable and professional! He let us know ALL options that were available to us!

  • Review 97 (2024-06-07 - Rating: 5)

    My second service w/Milestone...Zaul seemed very knowledgeable handling my a/c svc check. Its important having a well tuned unit in the state of Texas. Milestone continues to meet my expectations and look forward to more helpful service in the months ahead...Thanks again!

  • Review 98 (2024-06-26 - Rating: 5)

    The capacitor on our AC unit went out. Iram was here within 3 hours of us calling Milestone. He quickly identified the problem, replaced the capacitor and gave us an explanation. We appreciated his professionalism.

  • Review 99 (2024-10-17 - Rating: 5)

    Professional (yet local), prompt, outstanding communication and happy with results. Jonathan was excellent.

  • Review 100 (2024-12-04 - Rating: 5)

    Brian Miller at Milestone was on time, polite, cheerful and knowledgeable. Highly recommend 👍

  • Review 101 (2024-08-14 - Rating: 5)

    Francisco was patient and thorough when explaining the job that needs to be done to my main waterline. Very helpful!

  • Review 102 (2024-07-17 - Rating: 5)

    Today we had Milestone come out to unclog our AC drain. They always do the best job. The technician that came was Semaj. He was the best ever! The nicest guy, the hardest worker, he went above and beyond to make sure we were taken care of. It makes me proud to be a Milestone customer!

  • Review 103 (2024-11-05 - Rating: 5)

    Chad was superb. Very knowledgeable, courteous and thorough. Highly systematic and comprehensive

  • Review 104 (2024-06-01 - Rating: 5)

    Billy from Milestone did an awesome job walking us through the issue with our HVAC drain pan and pricing on the replacement. When it was discovered that the unit didn’t leave a lot of clearance to install properly he worked with us in trying to find and schedule for another tech who could fit the small space to make the install. He apologized for the inconvenience, which it wasn’t his fault. Billy is very knowledgeable and helpful. I have full trust that he would have expertly replaced the part we needed if the clearance around our unit allowed for it. In the end, my husband and I asked for his business card so that we can ask for him next time we have an HVAC need.

  • Review 105 (2024-08-21 - Rating: 5)

    Great service.Jose did an awesome job, fast, direct and very professional. Had my AC up and running in 15 minutes. THANK YOU Milestone for providing great service with quality technicians.

  • Review 106 (2024-06-03 - Rating: 5)

    Came out same with 3 hours. Fortunately there was no issue. I own rental property and love that Marcus Lynch was thorough and upfront. Glad I purchased advantage plan.

  • Review 107 (2024-05-02 - Rating: 5)

    Christian was a very strong plumbing representative for Milestone. He is extremely knowledgeable on all aspects of the job. He explained - in detail - all options to fix my plumbing issues. He did his best to help me gauge what options were best for me. I strongly recommend him

  • Review 108 (2024-06-06 - Rating: 5)

    After power surge during the last huge storm took out the board and motor on our AC system, Milestone replaced the defective parts quickly and got up back up.Unfortunately, there was a problem and they had to come out a second time two days later. Their technician, Roy, stayed until 11pm working on getting us back up and then returned first thing in the morning to continue until it was done.I couldnt have asked for better service or prioritization

  • Review 109 (2025-01-03 - Rating: 5)

    Very pleasant young man who was polite and found the problem quickly. He did a through inspection and wasnt pushy.

  • Review 110 (2024-10-07 - Rating: 5)

    Jon Bueche was dispatched to our home this morning to check out our hot water heater. He arrived on time, identified the issue, corrected the problem and, at my request, took time to show us how to troubleshoot problems in the future. He was very courteous and extremely patient. Jon is definitely an asset to Milestone.

  • Review 111 (2024-08-16 - Rating: 5)

    Highly recommended! Brian is great and very helpful!!! Fix our clogged pipe in no time!

  • Review 112 (2024-12-09 - Rating: 5)

    Such a nice young man. Smiling, soft spoken. Lots of eye contact which is VERY important.

  • Review 113 (2024-09-11 - Rating: 5)

    Our tec Cody was very nice and very knowledgeable. I am very happy with his service.

  • Review 114 (2024-07-24 - Rating: 5)

    Luis was very knowledgeable and professional. He was on time and discussed in details what we may need for a water heater replacement

  • Review 115 (2024-05-18 - Rating: 5)

    Prompt, professional work! The HVAC tech Blair Huffman quickly diagnosed and fixed the issue with my unit. I signed up for the yearly program because of how thorough he was and how he answered all of my questions about my unit. I feel comfortable having this company maintain my home!

  • Review 116 (2024-06-27 - Rating: 5)

    Marcus was great! He was honest with his assessment on the the best thing to help me. I would highly recommend Milestone Electric.

  • Review 117 (2024-07-22 - Rating: 5)

    Yuiel was thorough, considerate, and double checked important requirements. He coordinated with Hanks to help the process.Quickly made assessment, and was sensitive to the budget on recommendations.Methodical and didnt miss a step, pleasant worker. Knowledgable & detailed assessment.

  • Review 118 (2024-06-05 - Rating: 5)

    Came out to add 2 new kitchen pendant lights. Needed an unusual size box. Did a great job finding box and ensuring the installation went smoothly. Very happy with the service. Thanks

  • Review 119 (2024-06-27 - Rating: 5)

    He is an amazing and professional person. He asked me a series of questions and quickly came up with a game plan. He solved a four year problem in 20 to 30 minutes.

  • Review 120 (2024-01-17 - Rating: 5)

    Michael was very knowledgeable and pleasant. He was patient with my husband and I while explaining the ins and outs of the system. I was afraid if the company and or tech would be trust worthy but they seemed to be on the up and up.We have been bamboozled with other companies,home warranties, & unlicensed people.Michael and customer, service, Caleb & Taylor were very professional.I really liked the appointment updates and picture of tech before arrival.They keep this up & I think I might be a long time customer😊

  • Review 121 (2024-12-04 - Rating: 5)

    Mike Yates was incredibly personal, professional, and he knew his stuff.

  • Review 122 (2024-02-09 - Rating: 5)

    Austin arrived early but did not approach the door until I opened it to indicate I was ready early as well. He communicated well and seemed to do what needed to be done efficiently. I was not able to stay for signing up for the Advantage program but my spouse was satisfied. The overall experience was positive.

  • Review 123 (2024-08-02 - Rating: 5)

    Julio and the other man who came to service my AC unit were great! Quick, polite, and answered all my questions.

  • Review 124 (2024-06-28 - Rating: 5)

    James did a great job and got us back up and running in less than an hour. Highly recommend Milestone for A/C help.

  • Review 125 (2024-08-05 - Rating: 5)

    Zane arrived at the expected time, knew exactly what he needed to do, and finished the job without delay. He was respectful and friendly. Zane explained the work that was needed and showed us the results.

  • Review 126 (2024-11-14 - Rating: 5)

    Uriel was professional and efficient at fixing our plumbing issue. Would use them again.

  • Review 127 (2024-07-29 - Rating: 5)

    Thanks for the tune up and fixing that start assist. It is much quieter! Again, I appreciate the heads up as to who is coming into my home and when t he technician is arriving. See you in the fall!

  • Review 128 (2024-08-05 - Rating: 5)

    Milestone technicians never disappoint. Chris Henning was my HVAC Technician awesome guy, very personable and knows his job. We had nice conversation and he got done to business. I highly recommend Milestone and Chris Henning to inspect and or work on your HVAC system. Thank you again Chris I really appreciate you.

  • Review 129 (2024-11-11 - Rating: 5)

    The two techs sent by Milestone, (Sa Law & the tech sent with him), to install my new toilet were very through, friendly, and professional. They were on time and had the toilet replaced in no time. I would highly recommend them & Milestone.

  • Review 130 (2024-11-03 - Rating: 4)

    Travon,was timely, positive and very professional. He produced a video presentation to document his review and analysis of the systems. He documented other areas that need attention

  • Review 131 (2024-05-16 - Rating: 5)

    I was very pleased with the technicians that came out. They informed and showed me areas of concern and advised me what a new unit would be. I have always.been pleased with Milestone. I had a new unit installed and was very pleased with the work. The installers were very professional and did a great job. They made sure they cleaned up after themselves. Very impressed with the work. On 2/14/24 I had milestone electric come out to check my brakes box. Grant was very knowledable and informed me about a lot of things zI did not know. He gave me some good advise. I have always been pleased with Milestone. I will continue to use them in the future and recommend them to family and friends. On 03/14/24 I had to replace my hot water heater along with some other problems. The technicians came out on the same day and replaced my hot water heater and corrected the issue with my shower. Always pleased with Milestone and their technicians.Grant came out today o5/16/24 to reinstall a smoke detector that had been left out from a previous job. Very pleased with his work and attitude.

  • Review 132 (2024-10-14 - Rating: 5)

    Professional, friendly and effecient. They take care of business and try to provide the best pricing packages for you.

  • Review 133 (2024-01-26 - Rating: 5)

    Milestone has always been prompt, helpful and especially courteous. They have helped with several of our plumbing issues. Always kind and helpful.When Easy came to ready the pipes for city inspection, neither of us knew we would have to wait 6 hours! He did what he needed to do and waited in the van in the heat, coming out now and then to check the pipes, etc. Did not leave til the city of Garland finally got there after 3:00, then he went to get a bite to eat, came back and started filling the hole in the hottest part of the day. Thankfully someone came along to help him. Easy went above and beyond in my opinion!! Thank you!!

  • Review 134 (2024-10-21 - Rating: 5)

    We had Dennis Barriga out to our home today for an HVAC check. He was very prompt and got the matter taken care of very quickly. We LOVE Milestone! Great job Dennis!

  • Review 135 (2024-10-25 - Rating: 5)

    He was great. Was professional, and friendly. He took care of my issues and cleaned up after themselves. Great job.

  • Review 136 (2024-05-23 - Rating: 5)

    Raven was very courteous and polite. She was thorough with her explanation, went over the options for the repair in detail, and corrected the problem in a timely manner. Would definitely recommend.

  • Review 137 (2023-11-29 - Rating: 5)

    Jordan and Mike made sure to complete the job to our satisfaction. They were personable, knowledgeable, respectful, and efficient and made sure we had no further questions or concerns before they left. They were easy to communicate with, and provided good customer service! Thank you! 😊

  • Review 138 (2024-03-15 - Rating: 5)

    Lance and Emily did an amazing job. They went above and beyond the call of the job. Extremely knowledgeable! I highly recommend working with Milestone, and ask for Lance and Emily for the highest level of service and expertise.

  • Review 139 (2024-12-05 - Rating: 5)

    Cody really helped us out and did a great job!

  • Review 140 (2024-09-10 - Rating: 5)

    Brando did his assistant id a great job. I am extremely pleased.

  • Review 141 (2024-10-17 - Rating: 5)

    Darcell did an excellent job on our HVAC check. He was quick and professional; courteous and thorough. Truly an outstanding representative of Milestone.

  • Review 142 (2024-12-16 - Rating: 5)

    Job well done, Zane 🤗. Thanks for a thorough semi-annual maintenance checkup and great info about how to extend the life of our system.

  • Review 143 (2024-10-14 - Rating: 5)

    Blake was very professional and upfront, will definitely be using them again.

  • Review 144 (2024-01-12 - Rating: 5)

    Grant was prompt, patient understanding, and knowledgeable. He resolved the issue I called in about and also discussed other issues in my 61-year-old house that I will be putting on a to-do list for him. Great service, great attitude, great support. Thank you

  • Review 145 (2024-11-18 - Rating: 5)

    Just recently had Piper Pennington come out and do our bi annually inspection and he did a great job. I highly recommend using Milestone.

  • Review 146 (2024-02-16 - Rating: 5)

    Good visit. Showed up in a milestone truck, wore a milestone shirt, iD immediately Stated what he was here for and explained how long it would take. Told me the results he discovered and answered all my questions. Well spoken and knowledgeable. Exactly what I have come to expect from milestone.

  • Review 147 (2024-03-25 - Rating: 5)

    Robert managed to drop into a tiny hidey hole behind our fireplace from the attic, gaining access to the area where the manifold associated with our slab leak was located. The only other reasonable option to gain access to that space was busting out a bath tub. We were very grateful that wasnt necessary, and happy with the work he performed.

  • Review 148 (2024-12-10 - Rating: 5)

    My father who doesn’t hear well … said how Professional and Efficient Mario was. He will be using them again in the future.

  • Review 149 (2024-11-19 - Rating: 5)

    Excellent customer care and explanation of the issue we had! Thank you for the good fast service!

  • Review 150 (2024-04-05 - Rating: 5)

    Jose did everything right, was patient, courteous, paid attention to detail, listened to us and helped things turn out great. Hope we have him next time!

  • Review 151 (2023-12-15 - Rating: 5)

    I’m always pleased with Milestones service and follow through. This time was no different except that I had the privilege of working with Mason. He was pleasant and thorough and spend the needed time to make sure I understood in detail.

  • Review 152 (2023-10-27 - Rating: 5)

    I called Milestone when my water heater broke after my home warranty said it would take 3 days to schedule someone for the service. Milestone was able to get someone to come to my house that day and even worked around my schedule. My technician Dayton was so patient as I was running around dealing with other things and I never felt rushed. They seem like they have honest pricing. Dayton broke everything down in an easily comprehensible manner, and he made sure to answer all my questions. They were able to get Dewayne to come almost immediately and he replaced my water heater in just a few hours. The service is top notch from the first phone call to everyone who helped fix the issue. I’m glad I chose Milestone.

  • Review 153 (2024-03-24 - Rating: 5)

    Jonathan is a excellent technician. Walked me thru the process he was taking and made adjustments to my lights as I requested. Very quick job also. Professional and polite. Thx again Jonathan.

  • Review 154 (2024-09-03 - Rating: 5)

    Darcelle is very professional and easy to.deal with. He is also very knowledgeable.

  • Review 155 (2024-11-08 - Rating: 5)

    John was friendly and efficient. He gave me options for the repair and completed it quickly.

  • Review 156 (2024-05-23 - Rating: 5)

    Jonathan and milestone Electric were sensational! They did a beautiful and wonderful job on replacing my electrical panel and making sure everything was safe and ready to go. What was most special is, I have a father who has Alzheimers and is on hospice care. Milestone put me to the top of their list and were here within 30 minutes and worked diligently the rest of the day to make my home safe. I would highly recommend this company! They did a magnificent job. Thank you!

  • Review 157 (2024-08-21 - Rating: 5)

    Great, very communicative, and went over details and needs for future should they ariseHighly recommend

  • Review 158 (2024-07-18 - Rating: 5)

    Logan was very nice and informative about our situation and gave us all the options and what we needed to do to fix our problem. Thank you Logan!

  • Review 159 (2023-12-08 - Rating: 5)

    Dayton did a great job installing my new water heater in spite of the challenges of an older home and really old water heater. He was very courteous and friendly.Julio came next day to do the required electrical work. He was very courteous and informative as to the code requirements.Over all great service from plumbing and electrical.

  • Review 160 (2024-08-14 - Rating: 5)

    Kameron did a great job servicing my AC. Milestone is a great company.

  • Review 161 (2024-03-08 - Rating: 5)

    Brian was professional and timely. My cats loved him too. Got a quick quote and the repairs began shortly after. Everything was transparent and fair.

  • Review 162 (2024-05-01 - Rating: 5)

    Milestone technician Cody Watts came out to take care our heating and A/C spring maintenance.Cody was professional and courteous and explained what he did and answered any questions we had. 5 star service.

  • Review 163 (2024-10-10 - Rating: 5)

    Marcus Lynch did a great job. He was very respectful, knowledgeable & helpful with questions I had.

  • Review 164 (2024-07-17 - Rating: 5)

    Arrived early, greeted me, stated working, completed job, review home visit sheet, answered my questions and very pleasant and polite.

  • Review 165 (2024-08-16 - Rating: 5)

    Dustin provided excellent service and explained the issues with my system.

  • Review 166 (2024-01-30 - Rating: 5)

    Service was perfect. The examination to determine what was wrong was thorough. The estimate was more than reasonable and the staff interaction with me in the whole process was top notch.I will be using you again

  • Review 167 (2024-03-25 - Rating: 5)

    Abram explained everything and answered all of my questions. He went above and beyond to help us. He was friendly and professional. I would highly recommend him to other customers.

  • Review 168 (2023-08-12 - Rating: 5)

    Colton was able to come earlier than the appointment which was great. He was very professional but friendly. He identified the issue and fixed it promptly and then took care of another problem I had forgotten. Very satisfied with him.

  • Review 169 (2024-08-10 - Rating: 5)

    Kyler Bostwick was exceptional. Very friendly. Knew his stuff!

  • Review 170 (2024-04-22 - Rating: 5)

    Tyler Spears was throughout and communicative! His assistant Brandon was fast and attentive! Very pleased with my service with Milestone! 😊

  • Review 171 (2023-08-19 - Rating: 5)

    Lupe was very professional, knowledgeable and very thorough. Came out to do a full diagnostic of my AC unit. He took the time to check the unit inside and out, running the unit to observe the situation fully while use photograph and video to show what the issue was. Provided excellent service. Highly recommend milestones. Top-notch technicians.

  • Review 172 (2023-09-30 - Rating: 5)

    Mario, Travis and Francisco are very professional, and we’re absolute gentlemen! The whole process of scheduling an appointment to getting the work done was flawless! Everyone I spoke with during this process were as helpful as you can expect, and want! They have Customer Service down to an art !Thanks you for getting our house back to normal!

  • Review 173 (2024-08-14 - Rating: 5)

    Bedford of Milestone is both professional and politely personal. A great asset and person for this company.

  • Review 174 (2024-07-31 - Rating: 5)

    Great service and Chris explains in easy terms to understand what he is doing. Very easy going personality and feel safe around him which is great for a single woman.

  • Review 175 (2024-09-04 - Rating: 5)

    Cody did a great job fixing our issue fast with great service!

  • Review 176 (2023-09-05 - Rating: 5)

    I have been using Milestone for at least 10 yrs off and on. Todays visit was due to a concern regarding a loose wire outside of my home which ended up being of no concern afterall but you never know which is why I called them out. My tech Dan Lynn was very kind, helpful, professional and took into consideration my length of service with the company when he prepared my billing. Milestone is customer focused for sure! Made my day! Thank you!

  • Review 177 (2024-02-19 - Rating: 5)

    Milestone is amazing! Professional, on time and they do quality work! Jonathan did a great job! Working in a holiday to take care of a warranty issue.

  • Review 178 (2024-08-05 - Rating: 5)

    Eric came out multiple times to diagnose an issue and gave a great explanation of what could be done to fix the issue. Great customer service and highly recommend.

  • Review 179 (2024-07-11 - Rating: 5)

    Brian was on time and very knowledgeable. He was professional and polite. He took care of our needs in a timely manner.

  • Review 180 (2024-05-07 - Rating: 5)

    Kody upon arrival to my home, was kind, courteous, friendly and professional throughout the service of plumbing. He took time to explain what might be the plumbing problem of my call. He specified options just in case the problem became extensive. Kody not only completed what I originally called for, he also solved my lack of power of water from my shower stall too. I was gratefull.

  • Review 181 (2023-10-24 - Rating: 5)

    Bryar Barnes was one of your best representatives that I have dealt with in the 15 years Ive dealt with Milestone. He was polite, very knowledgeable, very nice and willing to work with me with various options. I would ask for him every time i had a plumbing problem.

  • Review 182 (2024-08-12 - Rating: 5)

    The response time as well as the repair time was fast and done to complete satisfaction. Shan was super.

  • Review 183 (2024-02-05 - Rating: 5)

    Steven Becker was great, knowledgeable and quick on the repairs. He even sold me on joining their membership at milestone. Great perks and worth the monthly fees!

  • Review 184 (2024-01-31 - Rating: 5)

    Raymond Taylor came out and inspected my Central Air Unit and advised me of some areas that needed attention. He was very courteous and knowledgeable about the unit. He was very professional.

  • Review 185 (2024-07-10 - Rating: 5)

    Wonder customer service. Very detailed about the service that was provided. Roland made sure the product was in proper working condition before leaving my house.Thanks Roland!!!Be Blessed!!

  • Review 186 (2024-07-01 - Rating: 5)

    Excellent service. Very knowledgeable and kind. Thank you Lou Towse/ Milestone.We are very happy.

  • Review 187 (2024-01-10 - Rating: 5)

    Alex did a very professional job with installing a new garbage disposal. He showed me the different types and describe the benefits each one. He also blew out a clogged ac tube that was collecting water in the drain pan.. I liked that he spent time doing a safety check of our house. This report will help us fix things before they break. What a great employee and company!Thomas came out to help us with a drip pan full of water. He did an amazing job, so professional and caring.

  • Review 188 (2024-12-03 - Rating: 4)

    Install seems good. Cosmetic work to appear into completed. Waiting in assigned handyman to call. Need for/ cover to unit installed which at later date. Nice tech experience!.

  • Review 189 (2024-05-22 - Rating: 5)

    Mr Roy showed up on a Sunday, which I’m sure was on call, ready to take care of us! He gave us a heads up call so we were prepared and explained everything he was going to do. He looked at our unit, identified the problem and got us temporarily back up and running until permanent fix could be done in follow up. With 100+ degree days still coming he was a lifesaver. He also cleaned the unit and showed us some practical ways of keeping our returns clean in the mean time. Glad we called Milestone and got an expert with a trusted company out here to address our situation!!!

  • Review 190 (2023-08-24 - Rating: 5)

    Milestones went above and beyond on this visit! They showed up on time and quickly and thoroughly inspected our HVAC unit. In this Texas heat every minute counts! They were able to repair our unit and get it running very quickly! I was actually out of town when they came and the way they treated my wife and family was full of respect and consideration! I am extremely grateful for the character and care of this company. Shout out to Chip and Oscar!

  • Review 191 (2023-06-28 - Rating: 5)

    Christian was awesome today! Very transparent and thorough in his findings of our water heater. Recommendations were clear and concise and turns out we did not have to pay for additional maintenance. Thanks

  • Review 192 (2024-08-02 - Rating: 5)

    Ryan was wonderful! He was polite, respectful and knowledgeable.

  • Review 193 (2024-08-16 - Rating: 5)

    Billy arrived promptly and discovered the AC problem immediately. Very courteous and efficient tech.

  • Review 194 (2024-04-05 - Rating: 5)

    Nathan Montgomery, you are my favorite plumber!! I hope anyone reading this review asks for you if they are in need of plumbing services with Milestone. Superb workmanship and customer service! Youre the best!!

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