Brooks Appliance Repair and Electric

Photo of Brooks Appliance Repair and Electric

Located in Fredericksburg, Virginia

Address: 107 Juliad Ct STE 101, Fredericksburg, VA 22406, United States

Phone: +1 540-831-9063

Rating: 4.8

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Electrician
  • Appliance repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-02 - Rating: 5)

    Brooks Appliance Repair and Electric saved Christmas! They provide top tier service and goes above and beyond in care of their customer.We just moved in to our home and had purchased a dual oven to replace the one in our house. The store we bought the oven from guaranteed installation and set up a date for us.The subcontractor delivery/installation service removed the old oven, loaded it into their van, told us they could not install the new one due to the location of the junction box and left our new one in our garage.Christmas dinner was on the line. We contacted Brooks.Brooks sent out an electrician who moved the junction box and then they sent out a team to install our oven. They were able to do the installation ahead of schedule of the other company, and we were able to have Christmas dinner in our new home.We received several calls updating us on the schedule of work. The customer interaction was fantastic.Their folks are all hard working, considerate professionals, and the electrician they sent, Jacob, was amazing. His work was very clean, he was very methodical in his tasks, and his attention-to-detail was outstanding. He is an electrician who enjoys his craft and takes pride in doing the job right.Brooks saved our Christmas. I highly recommend them.

  • Review 2 (2024-10-22 - Rating: 5)

    Our GE dishwasher stopped working suddenly. We were able to call Brooks and get on the schedule very quickly. Sam arrived at our home on time and fully prepared with the suspected part. He was able to switch out the part quickly and was very professional. We are very pleased with the service. Thank you!

  • Review 3 (2024-12-02 - Rating: 5)

    Dryer broke this morning (no heat), called Brooks Appliance Repair, got a live person on the phone, and described the problem. Sam showed up after lunch, part in hand and repaired my dryer. It could not have been easier. Great experience all around. They are highly recommended and local.

  • Review 4 (2024-10-21 - Rating: 5)

    Great service! Our dishwasher was leaking and I got an appointment within 48 hours. Then Sam came to the house, greeted our puppy and then identified the problem within minutes. Part was ordered and I received a call to coordinate repair. Sam was great, quick, clean, and very professional. Absolutely recommended!

  • Review 5 (2024-10-25 - Rating: 5)

    Sam was great! My oven stopped working, and he identified within 10 mins that it was the bottom igniter. He knew exactly what to order, and came back for the install at my earliest convenience and replaced the igniter within 10 mins. Didnt even wake the dog up! lolThanks Sam for being very courteous, efficient, and pleasant.

  • Review 6 (2024-10-25 - Rating: 5)

    Sam did it again. Premier services in a timely manner. Less than 20 mins in/out with the broken part swapped out, and comedy the whole way. 5/5

  • Review 7 (2024-09-18 - Rating: 5)

    Jake was very thorough in his search to determine the causes related to our electrical issues. Explained in detail what he found and what he planned to correct the problem. Very personable individual.

  • Review 8 (2024-07-10 - Rating: 5)

    I would gladly have Brooks come out again for any electrical issues! The tech was very efficient, friendly, explained everything that was done thoroughly, and completed all emergency repairs and additional items that I tacked on, all at a fair price!

  • Review 9 (2023-10-03 - Rating: 5)

    I was very happy with Sam. He was professional, kind, friendly, knowledgeable and informative. He took the time and patience to explain things to me and fixed my issue with my dishwasher. Sam was also very careful with his work not to damage anything in my home, which was a big plus with me ,while other companies have been careless and damaged my home before .This is the kind of service that’s hard to find. And I’ll definitely come back over and over every time I need my appliances serviced . I’m so pleased with Sam and Brooks appliances. This is a quality company. Its been a pleasure. Thank you so much.

  • Review 10 (2024-12-27 - Rating: 5)

    Jacob Ellingboe provided excellent service for the diagnosis and repair of a home light switch assembly. Service was timely and efficient, and all concerns and questions were answered. Additionally, service was punctual, and provided during the busy Christmas season within 24 hours from the initial telephone contact. Thank you for the A+ service...

  • Review 11 (2024-07-13 - Rating: 5)

    Requested help with dishwasher repair. Sam was a great technician. He diagnosed the problem and is arranging the repair now.And its the weekend no less!

  • Review 12 (2023-06-21 - Rating: 5)

    My dryer drum stopped turning and there was only a humming noise I called Brooks on a recommendation from a friend .Talked to them on Monday and was scheduled from 12 to 5 on Wednesday. Sam arrived about 1:30pm very nice and polite and was very friendly to my dog. I showed him the dryer he turned it on and immediately knew the issue and how to fix it. He pulled out the dryer opened the back replaced the fuse and it is working. I am so happy will call if another repairs are need they are wonderful Thank You!!!!

  • Review 13 (2023-10-04 - Rating: 5)

    I contacted my property management company regarding a problem with my washing machine and they called Brooks Appliance to come take a look at it. Brooks was very prompt in contacting me and took the time to listen to me describe my problem over the phone. A technician then called me and asked a few more questions. He was confident that he knew what was wrong and would order the part. The part came in quickly and they were very good about working around my schedule to come out and do the repairs. The technician showed up when promised and had my washer fixed in no time. He was very professional, polite and personable. I would highly recommend them for any appliance repairs.

  • Review 14 (2023-11-03 - Rating: 5)

    All around positive experience with customer service and the technician who carried out the services. Mark and Paula in customer service worked with me to schedule my appliance repair and follow on install since a part had to be ordered. Dan, the technician assigned to handle the service request was professional, timely and pleasant to engage with. He explained the repairs he was carrying out and ensured everything worked well before departing. Thank you for repairing my washing machine and microwave!

  • Review 15 (2024-02-04 - Rating: 5)

    Our dishwasher wouldnt drain and we had a mess in the kitchen. Brooks provided prompt, professional service at a very reasonable price. We will definitely use them in the future.

  • Review 16 (2023-12-06 - Rating: 5)

    Sam was the best. Friendly, quick, knew exactly what he was doing. I’m back in business washing and drying again quietly. Thank you! Trust an experienced appliance repairman like Sam to make your repair a blessing!

  • Review 17 (2023-07-18 - Rating: 5)

    EDIT...Holly from Brooks called me personally and apologized for the confusion. The owner of Brooks will personally be out tomorrow to do the repairs. Her response to my issue was handled quickly and professionally. Very happy with the solution. I tried to take my first review down but was unsuccessful so I did a edit.Its been a month now and our dishwasher is still not repaired. Parts were ordered the 1st time they came out and replaced. Went to use it and it still would not work. I was told they would be out today to look at it again and no one showed. I called and was informed that they had come out and looked at it and ordered more parts. NOONE CAME! I was here all day. The technician said he would come back out. When he showed he stated he couldnt remember who let him in but that he remembered my dog. I told him I was the only one here all day and that he did not come to my house. He informed me it was a plumbing issue. I asked if he was going to inform the landlord and he said yes then left. He was here less than 5 minutes. Basically called me a liar.

  • Review 18 (2023-05-21 - Rating: 5)

    Dan came out to perform a second opinion through my Home Warranty Company.His detailed and thorough inspection yielded the correct resolution! His expertise and technical skills were also outstanding!Professional and efficient! Thanks Dan and thanks Brooks Repair Appliance Company! Great customer service all around!I highly recommend for fridge repair!

  • Review 19 (2023-10-26 - Rating: 5)

    Super pleased with Brooks Appliance Repair & Electric! Sam was so knowledgeable and helpful. He was able to quickly identify the problem and fixed it for us. Will definitely be using this service again in the future!

  • Review 20 (2023-10-25 - Rating: 5)

    Brooks Appliance came out for a scheduled visit and repaired our Samsung dryer in under 1 hour! Our technician, Evan, was professional, efficient, and got the job done. Appreciate the great service!

  • Review 21 (2023-10-23 - Rating: 5)

    Evan was very efficient and we are happy with the quality of his work. Among of all the technician/maintenance that came in to work for our appliances, he is the only person that is very reliable and knowledgeable. Keep up the good work Sir and thank you!

  • Review 22 (2023-10-18 - Rating: 5)

    The difference between Brooks appliance repair and the other LG authorized repair company that services in Fredericksburg area is absolutely night and day. He didn’t just come by to read an error code like the other person did.Evan Ruchelman arrived at my house promptly, and was extremely thorough in his investigation of what was going on with my refrigerator. I got the feeling that he was not going to leave until he could determine the source of the problem. He found it!I don’t know that it’s going to be worth the repair, but finding Brooks appliance repair and electric has restored my faith in the service industry. Thank you, Evan!

  • Review 23 (2023-10-31 - Rating: 5)

    Brooks Appliance Repair was reliable, professional and quick to fix the problem! The pricing was fair and economical as well.Evan Ruchelman was a wonderful and professional technician.Highly recommend Brooks and Evan for all of your appliance needs!

  • Review 24 (2023-10-11 - Rating: 5)

    Weve had to call Brooks several times for a variety of appliance issues and have had the pleasure of getting Evan as our technician for three of those calls. Evan is extremely personable in addition to always being efficient and professional. While we never hope to have to call, we always hope to get him!

  • Review 25 (2023-09-08 - Rating: 5)

    Evan came out and made everything work and look brand new again. He started promptly, worked, and finished the job in a timely manner. I would highly recommend Brooks Appliance for your service needs..

  • Review 26 (2023-10-19 - Rating: 5)

    Sam is great!! My appointment was between 8am-12pm and never got a text they were on the way because it got sent to my husband’s phone and his out of town for work. But Sam waited for me while I put my daughter on the bus!! Of course the bus was running late!! But Sam a blessing from heaven he waited for me!! Thank you Jesus for employees like Sam that go above and beyond!! Thank you Sam!!

  • Review 27 (2023-07-19 - Rating: 5)

    Brooks Appliance is the best appliance repair company in town. The responsive and professional services are above any other company. Mr Brooks assisted my non profit with an issue I had with a donated refrigerator. I highly recommend this company. Trust Donald Brooks and his staff for all of your appliance repair needs.

  • Review 28 (2023-07-18 - Rating: 5)

    Sam was very helpful, informative and pleasant, even took time to pet the dog to calm him down just very much we like Sam very much. He was very wonderful and fix the problem very quickly, and gave good advice on how to keep it from happening. Again, thanks to Sam a pleasure to meet him and doing business with him.

  • Review 29 (2023-10-18 - Rating: 5)

    Evan did an amazing job! He was honest, quick response and fixed two appliances for us. Highly recommend and would definitely use again.

  • Review 30 (2023-09-28 - Rating: 5)

    Sam was a consumate professional. Courteous and straightforward. Showed me what the problem was with my leaking washing machine and got things up and running in no time! Thanks for the quick scheduling and getting my appliance like new again. JP

  • Review 31 (2019-12-20 - Rating: 5)

    Mr. Brooks was courteous, prompt (actually called and asked to come a day early) but, most importantly, Mr. Brooks was extremely knowledgeable, professional, very thorough and solved my washing machine issue. He replaced the drain pump so quickly and I am so thankful!.I highly recommend Brooks Appliance and will be using their services again. The price was more than fair with top notch service — highly recommended.Sincerely,Angela Bennett

  • Review 32 (2024-12-03 - Rating: 5)

    Sam is absolutely amazing and when Jacob was here he was amazing also. You were referred to me by a friend and I plan onAlways using you in the future. Such a great experience.

  • Review 33 (2023-02-17 - Rating: 5)

    Brooks Appliances is awesome. Always reliable and honest. On time and never upsell when things can be repaired. Great courteous service. Would recommend them for all your needs! Very knowledgeable in all areas.

  • Review 34 (2023-09-20 - Rating: 5)

    Sam was great! He was quick and provided helpful information and tips for our washer and repaired our dryer. I highly recommend Brooks Appliance and Sam.

  • Review 35 (2023-10-30 - Rating: 5)

    Evan worked on our fridge today. He was amazing! He was thorough and knew exactly what the problem was and got right to work fixing the issue. We are excited to have a working fridge again! Thanks Evan!

  • Review 36 (2024-01-04 - Rating: 5)

    Highly Recommended. I had multiple projects that needed correcting around the house and the technicians were extremely efficient and professional in completing the projects. I will use their service for any future electrical issues I encounter.

  • Review 37 (2023-11-06 - Rating: 5)

    Ive used Brooks Appliance Repair several times in the past 5 years and I absolute love their customer service and excellent work. I have American Home Shield and whenever I put in a claim, I always request Brooks.

  • Review 38 (2021-12-17 - Rating: 5)

    Great service, the owner Donald came out and personally fixed my dryer the same day I called. Showed me exactly what was damaged and explained how it happened. Price was very reasonable, especially for a same day repair. He had multiple parts in stock so you know he’s serious about his business. Will definitely be back if I need anything in my house repaired.

  • Review 39 (2023-03-13 - Rating: 5)

    Technician came the very next day. He did 3 tests, made sure the washer was working properly and pointed out the problem. He was professional, respectful and punctual. I would highly recommend Brooks Repair.

  • Review 40 (2024-07-12 - Rating: 5)

    Sam was super nice and fixed my dryer! 10/10 would recommend!

  • Review 41 (2019-10-03 - Rating: 5)

    Mr. Brooks is FANTASTIC!! After moving in to our new home, he installed our new washer and dryer. We then had issues with our kitchen appliances and he diagnosed them and fixed them in the quoted time. He fixed our dishwasher and our refrigerator. His prices are very reasonable, and his service is TOP NOTCH!!! Highly recommend Brooks Appliance Repair for any of your appliance repairs or installation!

  • Review 42 (2023-02-03 - Rating: 5)

    Brooks was contracted by American Home Shield to repair my Electrolux refrigerator and my washing machine. Unlike the other AHS service providers, Brooks booked the appointment and were in my home troubleshooting both appliances within 24hrs. The technician was early for each of 3 appointments, was knowledgeable, and careful not to damage my new wood floors or cabinets while moving the appliances around. They definitely exceeded my expectations.

  • Review 43 (2022-10-27 - Rating: 5)

    Brooks is the best! Our dryer stopped working so I called Brooks who I used a few years ago with our fridge. They were able to schedule an appointment for me in 3 days. Dan came out today and quickly determined the problem and fixed it. He also had all the needed parts with him. I highly recommend Brooks!

  • Review 44 (2020-01-22 - Rating: 5)

    Excellent service by a honest, highly skilled and hardworking Repairman. Mr. Brooks provided us straight forward advice and a free estimate of the costs expected to repair our aging machine. He arrived to our home the same day I called and helped us reach a sound decision for our home and budget. First class professional that I will call on in the future. 100% impressed with this 5 star local business!

  • Review 45 (2021-03-05 - Rating: 5)

    Brooks Appliance Repair came out today and did a quick and reasonably priced repair to our dryer. The technician was also kind enough to walk us through some techniques to prevent future repair costs. We would definitely use them again and recommend them to others.

  • Review 46 (2023-08-17 - Rating: 5)

    Do you seek someone truly extraordinary to fix your washing machine? Look no further than the legendary Washer Whisper (known by some as Dan) - a man of mystery, charm, and extraordinary appliance expertise. Hes not just your regular repair guy; hes the stuff of legends!When the Washer Whisper shows up at your doorstep, you can feel the electricity in the air, even before he touches your washing machine. Women swoon, and men envy the effortless charisma that surrounds him. The mere sight of him can calm even the most agitated laundry rooms.His toolbox? Its not just a box; its a treasure chest of wonders. Rumor has it that inside lies a magical monkey wrench that can fix any washing machine glitch, no matter how perplexing. And he doesnt just repair; he creates a captivating performance that leaves your jaw on the floor.Once, he fixed a washer so fast, the water started flowing backward in disbelief! They say he can quiet a shaking machine with just a knowing glance and a witty one-liner. I dont always fix washing machines, but when I do, I make them dance the tango, hed say with a wink.Some call him a washing machine whisperer, but we know better - hes a washing machine rockstar! He doesnt just mend; he mesmerizes your machine into perfect harmony. Stay clean, my friends, hed say, and let the Washer Whisper weave his magic.So, the next time your washing machine is acting up, dont settle for ordinary repairmen. Call upon the enigmatic, the charismatic, the one and only Washer Whisper! And just like the legendary Dos Equis commercials, youll be left with one thing to say: I dont always need my washer fixed, but when I do, I prefer the Washer Whisper - the most interesting appliance repair technician in the world!

  • Review 47 (2021-11-29 - Rating: 5)

    The gentlemen at Brooks Appliance are very responsive. They were the only repair place that called back when I needed our dryer and garbage disposal repaired. They came out quickly and repaired the items very quickly and left the area clean. I would highly recommend them for any repairs needed in your home

  • Review 48 (2023-04-11 - Rating: 5)

    Pleasure working with this team of professionals. Front office and on-site tech were first rate. Got a call / text for both visits letting us know the tech was enroute. Fixed our fridge in short order..will absolutely use this company again if I need appliance repair in the future.

  • Review 49 (2022-06-16 - Rating: 5)

    Brooks appliance came out very quickly and repaired our fridge that wasnt holding its temperature, saving us the cost of having to buy a new one. Very happy with their professionalism and the quality of their work, I highly recommend them.

  • Review 50 (2024-07-12 - Rating: 5)

    Sam came out, he was professional and courteous. I appreciate the service.

  • Review 51 (2023-10-30 - Rating: 5)

    Mr. Evan Ruchelman fixed our dishwasher. He was courteous, on time, and pleasant to talk to. I give him a 5 star rating..

  • Review 52 (2024-11-26 - Rating: 5)

    Prompt, on-time, professional, and reasonably priced. Highly recommend.

  • Review 53 (2023-01-15 - Rating: 5)

    Exceptional customer service! From the time I booked, through the initial service call, a follow-up call to check my satisfaction, and finally a follow-on service call by the owner, Brooks was top-notch. They’ve earned my repeat business for sure.

  • Review 54 (2022-01-23 - Rating: 5)

    We had Don Brooks Jr come an install the electrical board and wiring to hook up our new generator. They were professional and did an outstanding job at getting it set up for us, from all the wiring to labeling the board, to simulating a power cut and making sure what we wanted to be on, would be on. I recommend them if you need any electrical work repaired or if your like us and have made that leap to a generator for when the power is out.

  • Review 55 (2023-07-28 - Rating: 5)

    Evan did an amazing job and provided quick, reliable and effective serice. He was prompt and.professional. I would highly recommend Brooks Appliance Repair!

  • Review 56 (2023-10-31 - Rating: 5)

    The crew was great! Very courteous. Got the job done right and on time. Will gladly call again when we need your services!

  • Review 57 (2023-01-03 - Rating: 5)

    Dan did an excellent job. Quick and painless pump replacement in my dishwasher. Answered all my questions. Price was reasonable. Will use again.

  • Review 58 (2023-10-31 - Rating: 5)

    Evan was our technician! Ive been telling my husband the refrigerator door wasnt closing properly and Evan confirmed that and fixed it for us! So, I was right! LOL! Thanks again Evan!

  • Review 59 (2020-01-12 - Rating: 5)

    Mr. Brooks answered our call and fixed our leaky dishwasher. He was very courteous and professional. He also provided me with a good bit of information about our unit and how to properly maintain it. In the future, I will contact Mr. Brooks to fix our problems. If you are in the Stafford or Frederickburg area, you should consider him too.

  • Review 60 (2022-08-23 - Rating: 5)

    The gentleman that came to the house was great. Not only did he fix the dishwasher, but he also put up with our newish shelter dogs. He was quick, kind, and very professional! I appreciate the quality of work and the service provided!

  • Review 61 (2022-09-23 - Rating: 5)

    Great experience from estimate through project completion. I had 2 ceiling fans replaced, upgraded lighting in basement to recessed lighting and had a light fixture installed in a closet. They were very easy to work with and affordable too. They kept me informed throughout the process. Every single employee I encountered during this process was respectful, timely and did great quality work. I definitely recommend this family run business, you won’t be disappointed.

  • Review 62 (2022-11-15 - Rating: 5)

    Professional, courteous, knowledgeable, could have not asked for better service. They were dispatched by American Home Shield to repair an oven and refrigerator. Even without the home insurance, I would not hesitate to hire Brooks.

  • Review 63 (2023-11-06 - Rating: 5)

    Evan Ruchelman with Brooks Appliance Repair & Electric was very prompt, detailed and courteous with giving us both the best and worst case scenarios. Thanks Evan!

  • Review 64 (2024-07-23 - Rating: 5)

    We were very satisfied our technician was knowledgeable and efficient as well as friendly

  • Review 65 (2019-10-18 - Rating: 5)

    Mr. Brooks is an appliance repair magician. He solved the mystery of why our fridges’ freezer kept icing up and was able to fix it — this after another repairman/company told us to simply buy a new fridge! We asked Mr. Brooks back to help us install a new dishwasher for us recently. Our friends have used him for a laundry machine repair and weren’t disappointed either. We trust his work. He’s reliable, prompt and fair. I wouldn’t call anyone else!

  • Review 66 (2019-10-03 - Rating: 5)

    Mr Brooks was very knowledgeable and professional. He was able to repair my washing machine quickly and correctly with the first diagnosis. There was no mess left behind!

  • Review 67 (2019-09-27 - Rating: 5)

    The best appliance repair experience I have ever had! He was on time, knew exactly what the problem was with my dishwasher. Ordered the part and came back to install and my dishwasher is back running again. Very professional, will use Brooks Appliance Repair again!

  • Review 68 (2023-09-08 - Rating: 5)

    Sam just came out to my residence to fix my dryer, was able to fix the problem same day, he came prepared and his customer service was unparalleled! Will definitely call again for service!

  • Review 69 (2020-09-29 - Rating: 5)

    I used Brooks Appliance and was an outstanding experience. They were training someone new but were still very quick and thorough! Fixed my refrigerator same day! Very professional and on time!!!

  • Review 70 (2019-10-11 - Rating: 5)

    We’ve used Brooks several times and never been disappointed. Donald’s prices are fair and his work is great. I always feel confident referring friends to him.

  • Review 71 (2023-10-31 - Rating: 5)

    Sam did an awesome job on our repair!! Work was completed quickly and without making a mess. Appreciate the workmanship!!

  • Review 72 (2023-05-19 - Rating: 5)

    Have had troubles with my fridge for over a year - called Brooks Appliance and they troubleshoot ordered parts and repaired in 1 week. This business is the reason why small local business owners are worth their weight in gold - I will continue to call them when needed!!!!

  • Review 73 (2024-02-06 - Rating: 5)

    They show up on time, do great work and leave a clean work space. Their electricians are extremely talented. I really appreciated being able to talk through my problems and they offered great options. The picture is for a subpanel I had them put in as a part of my dream garage project.

  • Review 74 (2023-11-08 - Rating: 5)

    The two gentleman were knowledgeable, quick and very polite. They even wore booties into my home, which I appreciated. Would def hire them again!

  • Review 75 (2023-11-02 - Rating: 5)

    Highly, HIGHLY recommend Brooks Appliance and Electrical. Not only are they a family owned company that’s been members of our community forever but they are great people, masters of their craft, and treated our house like it was their own.We have a pretty old house with complicated wiring and were desperate for some modernization (there were almost no overhead lights anywhere and it drove us crazy!).Don was generous with his time in mapping out the project and gave us options at multiple price points. When we realized there was something we really wanted (that we forgot to mention) he integrated it without skipping a beat.They were surgical in their dry-wall work which saved us money and were very disciplined about the staging of tarps and drop cloths to protect our house from dust etc. I also appreciated their focus on symmetry and aesthetics (rather than “so where do you want these recessed lights”)I guess the best compliment I can give is that we still get excited when we use/see the work they did. They are great at all the traditional tasks you’d expect of a master electrician but they are also experienced with some of the coolest tech and emerging trends in their industry. Our ability to control and manipulate the light features is still something we’re enjoying and I like that I can “dial it in” over a few weeks or even change it up through the seasons.Anywho, if you need some electrical work done, you won’t be disappointed with Brooks.

  • Review 76 (2023-10-19 - Rating: 5)

    Sam is amazing! Paula was super nice about scheduling! It’s usually hard to schedule cause of our schedule!

  • Review 77 (2023-03-13 - Rating: 5)

    Great service, so lucky I was able to book an appointment same week. Very knowledge and friendly. Highly recommend and will use again if needed.

  • Review 78 (2024-09-18 - Rating: 5)

    Jake did a great job. He communicated his plan, costs and let me know when things in plan changed.

  • Review 79 (2023-04-28 - Rating: 5)

    Excellent service by Evan. Let us know what our options were for repair vs replacement based on past experience. Very honest, great value, would highly recommend.

  • Review 80 (2023-10-23 - Rating: 5)

    Went above and beyond as always. Installed a quad in our bathroom for us, and while there Don replaced a light switch as well. Highly recommend Brooks.

  • Review 81 (2023-10-31 - Rating: 5)

    Evan was great. Did a fast courteous job and solved our issue! Highly recommend!

  • Review 82 (2023-10-19 - Rating: 5)

    Evan repaired our ice maker on an older fridge. He was on time, professional and were so glad we called this company!

  • Review 83 (2023-01-18 - Rating: 5)

    They contacted me with in an hour and had a repair person respond the next day. He quicky diagnosed the problem found the replacement part and let me know the cost upfront.

  • Review 84 (2023-01-19 - Rating: 5)

    Evan came and quickly diagnosed our ice maker problem! Fixing it was even quicker! Highly recommend!

  • Review 85 (2019-10-11 - Rating: 5)

    This is a great family business. Donald does what he says. Very prompt and fixes things the first time. I would highly recommend Brooks Appliance Repair for all your repair needs.

  • Review 86 (2024-02-10 - Rating: 5)

    Ask for Sam! Hes so wonderful and caring. He seriously made me cry he was so sweet.

  • Review 87 (2023-10-17 - Rating: 5)

    The service was wonderful. Tech. Dan was very professional explaining what went wrong and fixing the issue. I would recommend this company to anyone.

  • Review 88 (2023-10-19 - Rating: 5)

    Needed our ice maker replaced and stumbled upon Brooks Appliance Repair. Thanks for Evan for getting it back up and running!

  • Review 89 (2022-08-17 - Rating: 5)

    Great service across the board. Easy to schedule, repair tech was courteous and professional and having the dryer repaired was cheaper than I expected. Would absolutely recommend

  • Review 90 (2023-09-18 - Rating: 5)

    Sam came and fixed our dryer same day. He was amazing!

  • Review 91 (2023-12-23 - Rating: 5)

    Great job installing electrical outlets in my garage. Recommend Brooks appliance.

  • Review 92 (2022-11-25 - Rating: 5)

    Great customer service! Explained what the issue was, how it was going to be repaired and walked me through every step! Best in the business.

  • Review 93 (2023-06-11 - Rating: 5)

    Called and service was the same day! They FIXED the issue that Ive had several other technicians look to troubleshoot with no results. Thank you for your help! Definably in my support list! And future projrcts

  • Review 94 (2023-10-20 - Rating: 5)

    Sam is amazing . Great job on dryer and dishwasher. I am so happy.

  • Review 95 (2024-04-30 - Rating: 5)

    Our thanks to everyone at Brooks Appliance repair and Electric.Thats the way to run a business!

  • Review 96 (2022-06-16 - Rating: 5)

    I had Brooks Appliance repair my refrigerator and dishwasher and they were great. I trust them for all my repairs!

  • Review 97 (2022-08-21 - Rating: 5)

    Dan and his apprentice were very thorough. They had to go to Lowe’s to pick up a part.

  • Review 98 (2023-10-04 - Rating: 5)

    Sam was great, he arrived on time and did a flawless install.

  • Review 99 (2023-11-10 - Rating: 5)

    Great service and quick repair! Mar was amazing. Very helpful and friendly.

  • Review 100 (2023-06-20 - Rating: 5)

    Sam , repaired my dryer machine in about 15 min. ,very profesional and friendly !!

  • Review 101 (2023-03-03 - Rating: 5)

    Outstanding company. Very professional. Still understand what customer service means!! Highly recommend!!

  • Review 102 (2022-08-22 - Rating: 5)

    Quality work and great prices. Donald Jr. kept us informed throughout the whole project and did a great job

  • Review 103 (2023-10-26 - Rating: 5)

    Mr. Evan was really kind and swift. He totally rocks!!!

  • Review 104 (2023-10-30 - Rating: 5)

    Sam was very professional and did a great job.

  • Review 105 (2024-03-29 - Rating: 5)

    Amazing group of professionals. They have worked on our appliances and electricity. Fair prices with top quality.

  • Review 106 (2023-06-23 - Rating: 5)

    Awesome quick Service! Courteous and professional technition. My go to for appliance repairs!

  • Review 107 (2023-10-24 - Rating: 5)

    All around great customer service. Evan was our appliance technician, he was honest, kind, and made the process easy. We have a fixed dryer now and Im happy to say we will be using Brooks in the future for other repairs, etc.

  • Review 108 (2023-10-20 - Rating: 5)

    Dan came to our house yesterday to fix our in-wall microwave/oven combo. The last company that came left with it un-repaired because it was “too hard for one person to handle something big like a combo”. Dan didn’t even think twice and had it on a stand, and within a short time running like new! He graciously answered all my nonsense microwave repair questions and was just a good dude. Highly recommend Brooks Appliance Repair!

  • Review 109 (2023-02-02 - Rating: 5)

    On time professional work reasonable pricing cant ask for more. Coming from a tradesmen

  • Review 110 (2023-07-17 - Rating: 5)

    After dealing with another business which was not responsive and mis-diagnosed our issue with our refrigerator (loss more than $500 worth of groceries), we switched to Brooks. Night and Day difference. Brooks (Paula in dispatch and Omar in tech) were FANTASTIC. Paula was great to work with in scheduling and updates on our issue. Omar was also great as he was able to diagnose the issue properly, took the time to explain it to me, as well as ensured all other functions of the fridge were working during and after the repair. He was extremely friendly, knowledgeable, very communicative, and respective of our situation. I HIGHLY HIGHLY recommend Brooks to those needing appliance repair.

  • Review 111 (2023-10-15 - Rating: 5)

    Punctual, knowledgeable, friendly and helpful. Sam to the rescue every time!

  • Review 112 (2023-10-26 - Rating: 5)

    Evan is the best thing since panty house!

  • Review 113 (2023-11-30 - Rating: 5)

    Evan Ruchelman has always been AMAZING !! He is a great asset to Brooks Appliance. Also, the OWNER is an AWESOME person ...I am very grateful to him

  • Review 114 (2023-10-13 - Rating: 5)

    Sam was great! Though we decided not to move forward with the repair due to cost and age of the appliance, he quickly diagnosed the problem and provided a quote for the repair. We would definitely work with Sam again.

  • Review 115 (2022-12-31 - Rating: 5)

    Excellent service. Timely response. Repairs done right the first time.

  • Review 116 (2023-10-24 - Rating: 5)

    Evan showed up on time, quickly diagnosed the issue with our dryer and repaired it within 30 seconds. Personable and respectful of myself and my house, I highly recommend both him and Brooks Appliance Repair and Electric.

  • Review 117 (2023-10-19 - Rating: 5)

    Evan Ruchelman did his work fast and efficiently.

  • Review 118 (2023-05-18 - Rating: 5)

    Terrific, prompt service. They always do a great job.

  • Review 119 (2021-03-29 - Rating: 5)

    Quick and quality work. I will not hesitate to utilize again. Highly recommend.

  • Review 120 (2023-10-18 - Rating: 5)

    Your Representative, Evan was efficient, corrected the temperature adjustment on my GE Profile Duel Fuel Stove quickly and the handle adjustment for the freezer bottom door of my GE refrigerator. All of the qualities noted above.

  • Review 121 (2023-04-10 - Rating: 5)

    We had quite a list of electrical issues needing repair in our home including broken light switches, bathroom fans, ceiling fans, etc. Brooks Electric sent two technicians that were professional and very helpful. They worked for several hours and completed everything to perfection at a VERY fair rate. Well definitely be using Brooks again for all of our electrical work and for our appliance repairs.

  • Review 122 (2023-05-09 - Rating: 5)

    Brooks AR&E are the best! Knowledgeable, Clean and Careful. Comfortable with their workers in my home. Work done to exceptional standards.

  • Review 123 (2022-12-02 - Rating: 5)

    Great experience and fair price. Got an interlock kit installed and ready for the weather. Definitely goes over what you can run and not run. Highly recommend

  • Review 124 (2023-10-19 - Rating: 5)

    Thanks for repairing my dryer. Sam did excellent job.

  • Review 125 (2023-08-10 - Rating: 5)

    Evan was very kind and professional when he came to fix my fridge. Fixed the problem right away! Thanks for helping me out!

  • Review 126 (2023-02-08 - Rating: 5)

    One of the ovens in our double oven range stopped working. We called Brooks and they were able to send a technician out the very next day. Evan arrived timely and was incredibly thorough. He took the time needed to troubleshoot the inconsistencies with the oven in order to accurately diagnose the problem. Once he was confident of the resolution, he had the part on hand and we had a working oven again. Well definitely use Brooks again for any appliance issues.

  • Review 127 (2022-11-11 - Rating: 5)

    They fixed my washer and diagnosed it properly. They also worked hard to meet my schedule and the Tech was kind when he received the wrong information about my schedule.

  • Review 128 (2023-09-15 - Rating: 5)

    Great service and all was fixed same day..

  • Review 129 (2023-01-14 - Rating: 5)

    Got the freezer fan changed quickly and saved me having to buy a new fridge.

  • Review 130 (2023-09-28 - Rating: 5)

    Donald provided exceptional service.

  • Review 131 (2023-10-27 - Rating: 5)

    Evan did an excellent job.

  • Review 132 (2023-07-18 - Rating: 5)

    Fast, knowledgeable, and friendly service with excellent prices.

  • Review 133 (2023-05-09 - Rating: 5)

    Repaired ceiling fan in a timely and professional manner!

  • Review 134 (2023-05-18 - Rating: 4)

    Did a great job fixing electrical issue in kitchen

  • Review 135 (2021-05-14 - Rating: 5)

    Very professional, straight-forward, and honest. Reliable repair service - do recommend and would call again!

  • Review 136 (2022-02-13 - Rating: 5)

    Always a pleasureGreat service and Donald is very handsome

  • Review 137 (2023-12-26 - Rating: 5)

    Evan is super helpful.

  • Review 138 (2020-01-08 - Rating: 5)

    Prompt, helpful and trustworthy. Highly recommend!

  • Review 139 (2023-10-30 - Rating: 5)

    Sam Z. was awesome.

  • Review 140 (2022-11-29 - Rating: 5)

    Awesome service!!!

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