A-1 Sanitary Sewer & Drain Services

Located in Fort wayne, Indiana

Address: 1832 Richardson St, Fort Wayne, IN 46808, United States

Phone: +1 260-744-2464

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-08 - Rating: 5)
Special thank you to Chris who came to fix a drain issue. Prompt here with in a few hours. Pleasant. Great guy that really knew what he was doing. Very reasonable. Highly recommend A-1.

Review 2 (2024-11-19 - Rating: 5)
I have had repeated issues with our sewage line backing up into our basement. Tim has been fantastic with his response time, solutioning, and communication. Highly recommend for trustworthy service at a reasonable price.

Review 3 (2024-07-24 - Rating: 5)
We had an emergency backup of sewer water and after contacting A-1 to quote us the work and approving it, they gave us a timeline of a few days, but ended up coming 2 days early to do the work, and said they made sure to complete their other jobs so they could get to ours quicker. They replaced a broken section of clay pipe with new PVC and installed a new clean out and had the 8 deep hole dug and then filled back up in barely 3 hours! Fantastic work, the guys were super nice, would definitely call them again for future work (hopefully not needed though!)

Review 4 (2024-10-07 - Rating: 5)
I had an issue with toilet drainage which turned into a pretty big deal. A1 Sewer was quick and very thorough in diagnosing the issue. All aspects of the issue have been resolved in a rapid and professional manner. I highly recommend A1 Sewer for any sewer issues.

Review 5 (2024-06-18 - Rating: 5)
Ive used A1 for probably 4 years now and I just cannot say enough good things about them. Super responsive and reasonably priced. Every time I call them, they are always on it and at my house within a few hours. Kody is just a very knowledgeable, nice guy and I always look forward to chatting with him every time he comes around. Shane, Morey, and Kody all worked very hard to get my weird problem fixed ASAP and I could not be more grateful for them. Thank you A1!

Review 6 (2024-08-30 - Rating: 5)
My Main line was backing up into my basement. Gave A-1 a call and they explained possible outcomes for cost. Had someone out to my house in the hour. Kris is very knowledgeable. He explained what he was doing, how I can help prevent root build up moving foward and pretty much risked his life going into my basement (awful stairs that need to be replaced) to one of the worst locations for a cleanout, almost completely blocked by a water heater. Needless to say with the grit and determination of Kris and a 300 pound beast of a drain cleaning machine He was able to remove what looked like Groots entire family from inside the drain and all is well!I would definitely recommend A-1 and will continue to use them personally.Oh and don’t worry A-1. I’ll have you guys put in an outside cleanout sooner than later so you guys never have to go in my basement again.

Review 7 (2024-07-20 - Rating: 5)
Outstanding service by Chris. He came in and took care of the problem. You can diffently tell that he knows his job. As a business owner I will be referring him to customers if needed. Thanks for your help.

Review 8 (2024-02-15 - Rating: 5)
I had an extremely positive experience using A-1 to come augur out the sewer line for my home. Kody and Tim were very personable and honest when it came to pricing and doing the work. They came in and did an exceptional job clearing the pipe and did better than other places that I had previously come out.If you want a business that comes out and is willing to put in the work I highly recommend these guys. Pricing was more than fair and I would definitely use them again!

Review 9 (2024-11-21 - Rating: 5)
Great service and great team of professionals. They have a messy job, but do it well!

Review 10 (2023-10-27 - Rating: 5)
A-1 is professional and ethical. We called them for a second opinion after another company (plumbing company but not sewer specific) told us our sewer line needed dug up and replaced. We were skeptical of this recommendation and wanted an expert opinion. A-1 sent Tim to our house the very next day. He was prompt, respectful, and skilled. Not only did he clear the line but he guaranteed the work for 60 days. He was able to explain some of the issues that we were running into and why others may not have been thorough enough to see the root causes. We will absolutely use them again. 5 stars.

Review 11 (2023-08-13 - Rating: 5)
So early Sunday afternoon we realized our toilet wasn’t flushing properly. I tried to plunge it, but it just wasn’t going anywhere. I was afraid it would start backing up into the house. I looked up emergency plumbing on the Next Door app. I reached out to the first company I saw & didn’t get a response. I then saw positive posts about A-1. I called & left a voicemail. Kris called me back within minutes & after I explained the issue he gave me a rough cost estimate. He was there in less than 45 minutes & started looking at the issue. He was able to determine the clean out was good, so he told me that it wouldn’t be as expensive as anticipated. We headed inside, he augered & was able to retrieve a blockage after several back & forths. My son had decided to throw a travel size conditioner bottle down the toilet. :( Kris was excellent & did a great job. I would highly recommend this company!

Review 12 (2024-02-21 - Rating: 5)
I can’t thank Kody enough for the help he provided me and my roommate! He was courteous and well humored, and explained the situation very well. He was very much appreciated! I would highly recommend Kody! He’s great

Review 13 (2023-12-05 - Rating: 5)
A-1 Sanitary was an absolute lifeline for us over the Thanksgiving Weekend! I couldnt give higher praise for their communication throughout the ordeal (and even afterwards), speed of service, price, and quality of work. Thank you so much!We not only had our downstairs toilet seal fail, but our old clay sewer line had collapsed between the cleanout and the house. We had an entire household of water being flushed directly into our bathroom before we finally figured out what was going on and turned off our water and discontinued all use.A-1 Sanitary was out on a holiday weekend within just a few hours of our call finding all the issues and fixing what they could on the fly, at a price (even at holiday/weekend rate) that didnt break the bank.Then they were out Monday right afterwards preparing and marking the line for the fix. And had their crew out well before the weekend hit to get everything dug out, fixed, and replaced with PVC and another cleanout closer to the house all in the same day. Again, with a fair price and honest up-front quotes and communication so we never got hit with any surprises.Very highly rated service!

Review 14 (2022-12-01 - Rating: 5)
I called Monday morning and Tim came out the same day to get us helped out. Called before they came out to let me know he was on the way and did a great job. Very fair pricing for all services provided. Thank you Tim. Would recommend for honest work and fair pricing!

Review 15 (2024-01-30 - Rating: 5)
A friend told me to call A1, and I am glad I made the call. Kody and CJ arrived at the house on time with a professional attitude. Kody discussed all the available options, so I trusted his judgment—once more, it was a great decision. What would have cost me well over $800.00 with other companies, A1 did the job for half that. I highly recommend everyone use A1.

Review 16 (2023-11-03 - Rating: 5)
We had to have our sewer line replaced, and called A-1 Sanitary Sewer Service. They are honest, professional, knowledgeable and personable. They take the time to answer questions and explain the process ( from the clean-out to the dig) - they really do go the extra mile for their customers, which seems to be a rare thing in other companies these days.We are sold! - and highly recommend this company for all your sewer needs. They will not disappoint!

Review 17 (2022-12-28 - Rating: 5)
Had an clogged drain on Christmas. I was appreciative of the upfront cost of a holiday call. I ended up waiting for a normal business day for the non-triple time pay. Very communicative. Was able to fix it within a half hour or so. Would highly recommend!

Review 18 (2023-07-14 - Rating: 5)
I called the office at 12:35pm on a Friday to help with a clogged drain tile, got a call back from their technician at 12:44pm, and he was at my house by 12:55pm same day. Cody was helpful, professional and friendly. He had the problem solved in about 15-20 minutes from arriving on site and saved me from spending another 4 hours digging. Thats less than an hour from initial call to problem solved; thank you!

Review 19 (2023-10-24 - Rating: 5)
I wish there was a 6th star to give these guys!!! Special thanks to service man Tim. Yesterday I was charged $400 by Anytime Plumbing to clear tree roots out of my sewer line. Anytime told me they were unable to clear the roots and that I needed to dig up and replace my sewer line. I called A1 for a second opinion. (obviously because I wanted to be certain the cost and inconvenience of digging my yard up was absolutely necessary) Tim from A1 was there on time the following morning. He not only cleared the tree roots out but he also guaranteed his work. I will never use any other company!

Review 20 (2023-10-18 - Rating: 5)
Awesome service and very reasonable rates! Kody is very professional, hard working and solved the sewer issue in under an hour. I highly recommend A-1 Sanitary Sewer Service!

Review 21 (2023-09-15 - Rating: 5)
Woke up to our pipes flooding into the basement. I called and Kris was out at our house within the hour. He fixed the problem quickly and chill to chat with. Would recommend!

Review 22 (2020-09-18 - Rating: 5)
Very courteous technician and very knowledgeable. Did not try to sell me anything. Was very concerned about our financial situation. In order to properly understand what was happening in the sewer line, after using a snake trying to fix the problem, he said the only way to see what the problem was, he would need to use the camera. The tech did not want to use the camera beach he did not want an extra expense for me. I appreciated that but I knew that it needed to be done. I would recommend this company to anyone.

Review 23 (2024-11-13 - Rating: 5)
Chris was awesome. Very professional, great costumer service, excellent results, and fast! 😊

Review 24 (2023-08-23 - Rating: 5)
I had a plumbing emergency where my sewer was backing up right into my basement. A1 was out here within an hour of me calling them and had it opened up within 30 minutes! I would hire them again (let’s hope I don’t have to) these guys were great!

Review 25 (2023-05-12 - Rating: 5)
I have them come out 2x and both time they have been awesome really quick and super honest and helpful on how to maintain my plumbing . I think his name was Cory or Cody super nice guy and very helpful

Review 26 (2018-11-02 - Rating: 5)
He came he unclogged he packed up and left - great, fast & friendly service. Even got one of his own rags and cleaned up alot of our mess after. Everyone else was backed up into next week but he was here in an hour. Their magnet is on the fridge if we ever have a problem again, I know who Im calling first!

Review 27 (2024-11-12 - Rating: 5)
Kris is very familiar with my rental property, professionsl and friendly, (especially to my dog, Daisy 😁)and always knowledgeable, efficient and informative. Less than 30 minutes and all is flowing well again.

Review 28 (2018-11-19 - Rating: 5)
Called them around 10:30am, they were out here at 1:30pm the same day when everyone else was booked solid. Dave came in, saw the situation, and handled it promptly and correctly with the right gear.When the competition couldnt make it, these guys did.They will get all of my repeat business.

Review 29 (2021-02-24 - Rating: 5)
Mourey and his team are seriously the best. Drain issues are really stressful and these guys make it so much better. They are INCREDIBLY honest, quick, attentive, respectful, etc. I seriously will use this company for just about everything.I really do appreciate everything you guys have helped me with.

Review 30 (2019-12-07 - Rating: 5)
Good price for needing someone last minute on a Saturday. The tech that was sent out was very nice, professional, and in and out in less than an hour! Thank you A-1 for great service!

Review 31 (2023-02-15 - Rating: 5)
Great service. Fairly priced. Kody came out and took care of a block in my sewer line. Straight forward. Great guy. 10/10

Review 32 (2022-10-08 - Rating: 5)
Tim was great and actually located our outside clean out which we didn’t think we had. Other plumbers couldn’t find it. Got the job done quickly.

Review 33 (2021-08-17 - Rating: 5)
I manage a diverse portfolio of properties and have used Maury and his team for many different types of jobs. They are always professional, great communication, and great service!

Review 34 (2024-05-26 - Rating: 5)
After a long day of yard-work and a cold shower, I went down to my basement to look for some batteries and found the sewer backing up. Its Memorial Day weekend. Everybody was saying they couldnt make it until Tuesday. My friend recommended A-1, but I didnt see it until this morning. Called around 8:30a, spoke with Tim, he was great! Said he could be out here in an hour. Was here in about 45 minutes and had it fixed in an hour. Was super impressed with his honesty and professionalism. Will definitely use them for any future needs.

Review 35 (2023-12-05 - Rating: 5)
A-1 providing amazing, fast service to repair our sewer. We are so appreciative of their professional and quality service!

Review 36 (2024-01-27 - Rating: 5)
Thanks to kody for a great job hes friendly and very professional with his work.

Review 37 (2022-02-18 - Rating: 5)
Great customer service,,,polite, professional. Would recommend to anyone that wants courteous service! Showed up quick, fixed problem, cleaned mess up! Thank you!!

Review 38 (2023-09-07 - Rating: 5)
Thank you A-1, the service was excellent. The appointment was fast, knowledgeable and fixed.

Review 39 (2023-06-06 - Rating: 5)
These guys are awesome they do exactly what they say there going to do great bunch of people and enjoy there company down to earth

Review 40 (2021-06-15 - Rating: 4)
They showed up were very professional and did their job and on the way out there was an accident with the machine and they stepped up accepted responsibility and took care of me Im going to give him four stars super nice people

Review 41 (2020-11-05 - Rating: 5)
Great work. Quick response and repair. Explained everything well and fair pricing. Highly recommend.

Review 42 (2020-11-03 - Rating: 5)
Came out same day and worked me into the schedule. Great pricing highly recommend

Review 43 (2021-11-29 - Rating: 5)
The tech showed up right when he said he would. He made sure my sewer line was completely clear before leaving.

Review 44 (2024-02-26 - Rating: 5)
Incredible service start to finish. My technician Cody was professional and gave me all the information I would need to move forward to avoid more costly repairs without trying to upsell me like another company did. I would absolutely recommend to anyone in need!

Review 45 (2021-12-19 - Rating: 5)
They showed up when they said, and did a good job. The person was very polite

Review 46 (2023-10-09 - Rating: 5)
WOW! After about ten years of using A-1 Sanitary Sewer Service, I really cannot say enough good about this company. Long story short: professional, expert, creative. The crew of Morey, Shane, Ron and Kody FIXED our sewer back-up problem with modern technology and old-fashion work. Additionally, they protected our landscaping and even left scrap pieces of pipe so we could hide the work in plain sight!

Review 47 (2024-02-16 - Rating: 5)
The techs were professional and quite personable. Thanks for a great job

Review 48 (2023-08-24 - Rating: 5)
Great service, fairly priced, they call before arriving. Tim is a great technician- very courteous and knowledgeable, explained issue well, professional and friendly. I would call them again if I had a sewer problem in the future. Highly recommended. Thank you!

Review 49 (2024-01-28 - Rating: 4)
They are friendly. They also do good work and clean up after themselves.

Review 50 (2023-09-07 - Rating: 5)
A-1 did a great job explaining what the different options were and what they cost. They arrived on time, were professional and courteous, and worked quickly. I would highly recommend them.

Review 51 (2022-09-29 - Rating: 5)
Great service. Shane and the team are awesome

Review 52 (2023-12-11 - Rating: 5)
They told me it would cost $150, and that’s what it cost. He did a great job, very quick and knew what he was doing.

Review 53 (2023-08-30 - Rating: 5)
Chris was very professional and very happy person to work with also very knowledgeable in his job and explaining everything so I could understand what was happening and the cause my neighbors and friends that I discussed my situation with they wanted your number so they can have it if needed in the future Chris was also concerned about my Landscaping to put his machine I told Chris I dont care where he put that machine just as long as that poop get out of my house LOL thank you very much once again Im a very happy customer Pamela Thompson

Review 54 (2019-11-09 - Rating: 4)
They responded quick and did a good job.

Review 55 (2024-04-24 - Rating: 4)
What can I say... the sewer works... good job

Review 56 (2023-02-02 - Rating: 5)
Called for an emergency toilet clog and Kris came out on a very cold day and helped! He worked tirelessly to fix our problem. As new business owners we are learning that things break frequently but it’s nice to know there are small businesses like ours that can help! Would definitely recommend them in the future!

Review 57 (2022-10-30 - Rating: 5)
These guys are the real deal! Punctual, professional and honest. If you are having any plumbing issues I would highly recommend them and their services.

Review 58 (2019-12-06 - Rating: 5)
1st time using this company. Called at 8:00pm and they were out at 9:00am the next morning. The guy was super nice and gave tips on if our issue happened again. I would definitely be using them again.

Review 59 (2022-05-29 - Rating: 5)
Fast response, great customer service. Reasonable prices.

Review 60 (2020-12-11 - Rating: 5)
Did a fantastic job fixing the problem and cleaned up before they left. Very professional . They explained what they were doing and what to do to avoid the same problem in the future. Cudos to Shane and Ronnie!!

Review 61 (2021-09-05 - Rating: 5)
Took care of my problem and was done in a timely manner.

Review 62 (2021-07-16 - Rating: 5)
Excellent service & the best prices.

Review 63 (2020-04-27 - Rating: 5)
They just got me right I will recommend them every time

Review 64 (2021-08-10 - Rating: 5)
A1 unclogged a drain that another company wanted to charge me over $2000 to repair. I will be using them more for my rentals homes.