Willard Heating, Cooling, & Plumbing

Located in Forney, Texas

Address: 207 US-80, Forney, TX 75126, United States

Phone: +1 469-275-0391

Rating: 4.9

Services

On-site services
Online estimates
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-08 - Rating: 5)
My fiance and I have been getting electric panel quotes. We moved into a new house and our inspector missed several safety concerns on our panel.Willard was competitive in pricing but it was there 0% financing plans that made it a no brainer to go with them. Joanne in financing was very helpful. And Gabriel came out for the installation. Man, when he took apart the old panel I was shocked at what we saw. We are very happy and feel much safer now!

Review 2 (2024-07-01 - Rating: 5)
Adam Bailey came out to clean my AC unit and did a fantastic job!! He is professional, trustworthy, knowledgeable and helpful with any questions. Excellent, prompt work at a very fair price. Will absolutely use again and highly recommend!!!! I included before and after photos. Thanks Adam!

Review 3 (2024-10-25 - Rating: 5)
We have used Willards (formerly Boones) for years and are pleased with their service. This is the first time that David has been our technician, but he was very pleasant and professional, patiently answered questions, was thorough and knowledgeable and arrived on time. He identified some issues and discussed options. Thanks, David!

Review 4 (2024-12-23 - Rating: 5)
Fabulous job! Could not have been more professional. Did a really hard job of getting new unit into attic with tight parameters up steep ladder in the attic. Great attitudes! Could not be more pleased!

Review 5 (2024-11-16 - Rating: 5)
Emorrick was amazing excellent customer service and just overall knowledgeable! I would definitely use them again and absolutely only request those two! He was amazing definitely an asset to the company ! I truly enjoyed the customer service and the honesty when it came to what I needed moving forward! No sales gimmick just honest and straightforward! Truly great customer experience!

Review 6 (2024-10-25 - Rating: 5)
Kaylie did the inspection on my heating unit and as always she did a great job. Always friendly and professional . Kept me informed. Would recommend her to all. I want her each time to do my checks !Also I had Insulation done by them and Jorge Rodriquez did an awesome job! He explained everything to me and kept me informed during the installation process. Would highly recommended them!

Review 7 (2024-11-08 - Rating: 5)
Willard heating, cooling, and plumbing is the best company ever! Every time I’ve ever had a problem, they come out the same day or the next day and take care of it. Yesterday, Julio came out because the heater wasn’t working. After a quick look, he realized that a valve wasn’t turned on, and he took care of it. This company is responsive, professional, knowledgeable, and has great pricing! Their customer service Is outstanding; I highly recommend them!

Review 8 (2024-09-12 - Rating: 5)
Roy was great! Explained things clearly, had lots of photos so we could clearly see what he was speaking to, and was very polite and professional. When Angel came out for the installation he and the team were also professional and were careful to protect our carpet, walls, etc. They arrived on time and completed the thorough installation in a timely manner. Highly recommend!

Review 9 (2025-01-07 - Rating: 5)
Very nice young man, knew how to fix the issue and gave great insight as to how to prevent any possible future issues. We also talked about cleaning drains with natural ingredients instead of chemicals and since I am on a septic system is very important to me.

Review 10 (2024-11-11 - Rating: 5)
A quality control team came to check the installation of a new air conditioner at my request. They corrected some errors in installation and were very thorough in their work. I am so glad I used Willard. I am more than satisfied .

Review 11 (2024-11-01 - Rating: 5)
Roy provided excellent service. He explained everything thoroughly and showed us pictures to help us understand what was going on with our furnace that is 15 years old. He was very respectful and courteous. We are very pleased with the service he provided!

Review 12 (2024-09-18 - Rating: 5)
Shelby was awesome. He did a great job. He arrived early, was professional and explained everything very clearly to me. I love this company. We have used them for years and have the maintenance plan. They are a great company. Customer service is a top priority with them.

Review 13 (2024-11-15 - Rating: 5)
Seth was great! He was honest and down to earth. He addressed our concerns and explained our options. He explained the maintenance membership and it was great, so we signed up. Seth made Willard feel like family!

Review 14 (2024-10-15 - Rating: 5)
James was great. He explained clearly what he was doing and what it would cost. This is our first time using Willard. My wife was so pleased with the service that she joined the Family Service Plan

Review 15 (2024-08-17 - Rating: 4)
Tech was much later than expected but I was not given an arrival time. He did not call until about 3 hours after my initial contact when I called for an ETA. Roy was very professional and said that he had already contacted his boss about why he didn’t receive to appointment. He was knowledgeable, competent, and professional. We were satisfied with his solution when he left.

Review 16 (2024-12-05 - Rating: 5)
Jose did a fantastic job quickly fixing my outlet issue while explaining each of his steps to me. He also answered all my questions for future products and helped reccomended safety features for my home. I greatly appreciate his help!

Review 17 (2024-10-09 - Rating: 5)
Cody from the plumbing dept came out to do my seasonal water heater check up.As part of my Willard yearly membership. He drained my water heater and gave me great advice on how to save money. He was very clean and respectful. And was ok with my dog! I took the day off for this. And was pleased with their communication and taking care of my home!Update- the electrician Jose came out and helped me out tremendously. We found some safety concerns with my panel. We will be looking into financing this with the company. As having a safe electrical panel in Texas is a must.

Review 18 (2025-01-06 - Rating: 5)
Complete verification of our systems condition and provided guidance with any needed services. I appreciate the promptness and recap images of the work requested. Happy with the sevice.

Review 19 (2024-11-26 - Rating: 5)
Fantastic service. Polite, knowledgable, and not pushy on what was needed on my home. Marco G. did a thorough job and he along with many of your other team members is why I will remain a Willard customer.

Review 20 (2024-08-20 - Rating: 4)
Willard Heating and Cooling came to our home on a Friday evening because our A/C went out. Ron was very knowledgeable and professional. He diagnosed what was wrong, showed us pictures and quoted us a price to correct the problem. He was able to arrange the installation of a new system the next morning which we were happy about. The technicians showed up on time and went straight to work. They were quick, clean and polite. My only complaint is the price was rather expensive otherwise I would have given a 5 star rating.

Review 21 (2024-11-15 - Rating: 5)
Anthony Montez was amazing! On time, very courteous and listened to my complaint and solved the issue immediately! Thank you so much for coming on such short notice! Keep up the great work! Connie

Review 22 (2025-01-06 - Rating: 5)
Michael did a great job assessing my HVAC issue and providing the appropriate fix. He also gave me suggestions for service to improve the life of the unit.

Review 23 (2024-10-08 - Rating: 5)
Omar and Jose are outstanding. Theyre professional, very knowledgeable in their field, and friendly. They are also very good at explain the problem and solution. They were also the only ones to find a very bad problem four other repairman in the same fields missed. I look forward to working with them again in the future.

Review 24 (2023-03-10 - Rating: 5)
Bryan was my technician and he knows how to give good customer service. He explained everything to me and helped to find a great upgrade within my budget. He upgraded both my Master & Guest faucets. He is great about answering all my questions and he has over 30 years of experience and knowledge in plumbing.Bryan also replaced my shower head with a Moen shower head, he tightened my toilet seats and improved the water pressure. He did everything carefully and efficiently and didn’t leave a mess behind like other contractors.I love my new faucets and can’t wait till my next project, I will definitely be using this company again!

Review 25 (2024-10-15 - Rating: 5)
Korey Noel came to complete my Winter inspection , what a thorough and informative visit. Many congrats on this team member . That is why I am always happy with Willard and their technicians knowledge and great customer service. ***** 5

Review 26 (2024-12-16 - Rating: 5)
Jose was great, answered all my questions and was very straightforward. He addressed all my issues and was very helpful. I definitely recommend the Willard company and Jose for any electrical needs!

Review 27 (2024-09-30 - Rating: 5)
Jose did an excellent job at our home! He was extremely courteous, explanatory and thorough. I highly recommend him to anyone seeking a great electrical technician.

Review 28 (2024-12-11 - Rating: 5)
We found a leak under the kitchen sink on Friday night and called Willard at 7pm for an emergency service call. By 8am Saturday morning, Chuck our service technician, arrived with a professional, friendly, helpful and knowledgeable attitude. He immediately identified the problem and made the repair. Chuck cleaned the water from under the sink, dried everything off and the entire job was completed by 9am.He also offered to help identify a nagging problem with a faucet in the master bathroom. When ready to schedule that service call, we will definitely request Chuck as the technician.We had made the decision in Nov. to purchase the Willard Shield Membership, making our Sat. service call a priority and as the repair was for a warrantied item, there was no charge. What a great way to start our weekend!

Review 29 (2024-10-27 - Rating: 5)
Great experience with Willard. They came out to look at a toilet issue and were very sincere and thorough in their explanations and repairs. I signed up for their membership and will definitely be using them again

Review 30 (2024-10-22 - Rating: 5)
Milton and Hector did great in creating a bigger space to get new equipment into our attic and installing new plus cleaning up a mess, all with a smile. We appreciated them.Kaylie Grandell came today and serviced our heater. She was professional and informative as to what equipment we had and what shape it was in. Answered all questions we had. She was great.

Review 31 (2024-09-04 - Rating: 5)
He shared the concerns, a plan for repairs, and requirements. He showed pictures and what was needed and why. We are extremely pleased with his professionalism and knowledge.

Review 32 (2024-12-27 - Rating: 5)
Jose Lopez did a great job. He inspected our commercial circuit and advised the needful. Thank you!

Review 33 (2024-08-09 - Rating: 5)
Jose the electrician came out today to check some issues we were experiencing with our doorbell and intercom system and did a great job taking care of the problem! He was very professional, knowledgeable, and delivered great on customer service! Well definitely use Willard and ask for Jose in the future for our electric needs.

Review 34 (2024-10-07 - Rating: 5)
Our experience with you guys has been really great. From the technician Riley, to our estimator Darrel, to the team of installers Juan and Michael- they all have super professional, nice and easy to speak with. Thank you!

Review 35 (2024-09-30 - Rating: 5)
Kevin was great! Assessed the situation, sat down with us and explained our options. He gave his recommendations but ultimately left it up to us on the next steps. Highly skilled professional with great customer service.

Review 36 (2024-12-09 - Rating: 5)
Willard is the best. We had Jose come out to look at an electrical issue and he was super knowledgeable, kind and professional. Highly recommend! Thank you!

Review 37 (2024-11-16 - Rating: 5)
Willard AC company is the BEST! The customer service goes beyond the call of duty. The technician are always on time and very professional. Jacob was very attentive and very patient to answer all of my questions.

Review 38 (2024-08-18 - Rating: 5)
Jimmy Holiday is both extremely knowledgeable and professional. I needed a new breaker box and from the first moment I met him I knew I was in very good hands. He is caring and committed to taking care of the customer. He pays attention to every detail to ensure the project is done right.

Review 39 (2024-12-09 - Rating: 5)
Mark Hawk did a great job getting our ac back online. I would recommend him and Willard heating, cooling , and plumbing for any one that needs service or repair on electrical, plumbing, or ac work.

Review 40 (2024-10-26 - Rating: 5)
James French was very good at his job. He came and found our leak in about 1 min. Explained what was going to be done and gave an estimate. Got the preday work done and said he has to get parts and has to wait till morning to get them. Came early started working and was done in an hour or two. Glad he came saved us $$$ by finding the leak. All fixed and using now.

Review 41 (2024-08-07 - Rating: 5)
Jose and Bradon are very professional. They did a good job running new wire and electrical connections in our crawl space. They are friendly and did a good job. They left the work area in neat condition after the job was completed.

Review 42 (2024-07-26 - Rating: 5)
Adam was very polite and respectful. He was helpful and answered all of my questions. He worked to make sure he found me air conditioning units and had me set up quickly. Thank you for your time and patience. Cathy

Review 43 (2024-09-17 - Rating: 5)
Willard is wonderful. They are very knowledgeable and don’t try to talk you into buying something that you don’t need. Emorrick Hickey and Anthony Montez were the last two techs that we had come out and they were both great! Very friendly and very timely!

Review 44 (2024-11-01 - Rating: 5)
Julio came at the appointed time, kept us informed of the process during repairs. He was very courteous, and represented your company in a professional manner! Thank you Willard!

Review 45 (2024-12-23 - Rating: 5)
Would highly recommend Jose! He did a great job and had such a pleasant personality.

Review 46 (2024-12-18 - Rating: 5)
Excellent service- Joel Melgar was great - very knowledgeable and very professional- wish every company had a person like that. Nice to see someone who likes their job

Review 47 (2024-10-31 - Rating: 5)
Daniel took care of our fall checkup this week. He was friendly, professional, respectful of our home and provided excellent service and feedback.

Review 48 (2024-10-05 - Rating: 5)
They did an excellent job. James French was very helpful and did the work in record time since I had to call them in a hurry and at the last minute. I appreciate their work and helpfulness.

Review 49 (2024-11-01 - Rating: 5)
Mark Hawk did a fantastic job inspecting and servicing our HVAC unit. He went through step by step everything that was inspected and needed to be done to our unit. He also helped set up our system through Trane to make everything more convenient. Great Job!

Review 50 (2024-09-21 - Rating: 5)
Ive had a bathtub drain that was stopped up, took forever to drain. I took advantage of Willards $99.00 special as I had to have the drain clear. Turned out there was more work involved as initially their service technician Travis Patrick couldnt clear the drain. But he stuck with it, was polite and courteous and professional throughout. He quoted me an additional price for reaching out to a coworker and bringing in a snake that would reach the clog, it turned out it was pretty deep. Moneys tight, and when he saw how upset I was becoming (not at him but the situation) he stuck to the original $99.00 and the two technicians did what it took to get that clog cleared. They even imparted a particular brand of drain cleaner to use to keep this troublesome drain clear and clog free. I dont know if what Travis did he was supposed to, he had to have made a call or something, but his professionalism and courteous attitude is how you earn a customer. Willard Heating and Air replaced a worn out HVAC system, and now that they do plumbing and electrical theyll be the only people who touch the infrastructure of my house, thats for sure.

Review 51 (2024-10-01 - Rating: 5)
It was in the heart of summer. The ordered parts took over a month to arrive from the manufacturer. But Willard Heating kept me apprised, via text, throughout the process. Then as soon as the part arrived , they informed me and promptly did the installation. I was very pleased with their work. I will use them again and again. Thank you guys!

Review 52 (2024-12-04 - Rating: 5)
Hi,we just had our unit worked on Mr. Roy did a awesome job to make sure our heater was working he was very professional, friendly and knowledgeable of his job and your company is blessed to have him in your family of business thank you for sending Roy to our home 🙏 God bless

Review 53 (2024-10-14 - Rating: 5)
Jose did a great job today. He was polite thorough professional and explained all his findings during our electrical inspection. Thank you !

Review 54 (2024-10-05 - Rating: 5)
Roy Ferrusca is awesome! I have a Willard membership because my AC unit has had some trouble throughout the years. I was afraid that I had a leak today, and Roy was here at my house within 2 hours. Turns out, it was nothing, and Roy was honest about that and gave me an honest inspection. Thank you team Willard!

Review 55 (2024-08-03 - Rating: 5)
These guys are very professional and knowledgeable. I was very impressed with their work and the cleanup afterwards. My AC needed a significant repair and they did an incredible job. Would definitely recommend. Special thanks to Korey!

Review 56 (2024-10-07 - Rating: 4)
My mother and I really enjoyed dealing with Bryan on our plumbing issue. He seemed to be knowledgeable and explained the work to be done and an estimate on how long it should take..

Review 57 (2024-07-17 - Rating: 5)
Personable, respectful and efficient. Our installer, Jose (and Michael), provided excellent service and explained everything along the way. He checked in regularly and consulted us during each stage of installation of our new a/c and heating system, even training us on our indoor software and mobile app on our phone after a long day in our hot summer attic. We were very pleased to work with him. The best service we have ever received!!Broc, our “go to” guy, was excellent, as well. He was easy to get in touch with during every stage of the process and problem solved any issues with grace and humility. Thanks for a great experience! God blessed this company with great employees that get the job done well.

Review 58 (2024-12-30 - Rating: 5)
Mark was excellent! He was extremely professional, knowledgeable and courteous! He not only serviced our heating system but addressed a problem in our A/C system! I highly recommend him and Willard!

Review 59 (2024-08-08 - Rating: 5)
I called to request a air conditioner service and withing 2 hours Peyton was at my house fixing my air conditioner. He was very friendly, fast and very knowledgeable. He had my air conditioner blowing cold air in no time. I would highly recommend using Willard again for any cooling, heating, plumbing or electrical services. Cant tell them how thankful I am that they were able to get my air conditioner back up and running especially when its over 100 degrees outside!! Thanks again Peyton youre a life saver!!!

Review 60 (2024-08-23 - Rating: 5)
Willard is a great company to do business with. They give you a window for arrival, but always call you about 30 minutes before they arrive. They send a picture of their technician, so you know who to look for, and their technicians are always communicative, well mannered, thorough and experienced. I would recommend them!

Review 61 (2024-12-26 - Rating: 5)
Very efficient. Timely arrival. Jose was very efficient on the required job. He also pointed out safety issues that need to be addressed.

Review 62 (2024-10-24 - Rating: 5)
Service tech Emorrick H. did an inspection of my heating system today. I cannot say enough good things about Emorrick. He was friendly, professional, efficient, and knowledgeable. He explained the results of all of the items on the inspection checklist he completed as part of the service visit and showed me pictures to accompany his explanations. I have an annual service membership.

Review 63 (2024-08-11 - Rating: 5)
Mark Hawk is phenomenal! He was the original installer when we replaced our Ac/ Heat unit. We were so glad he came back to service our unit. He had put in a full day and still managed to make it to our house. He stayed late and resolved our issue. He is very knowledgeable and professional. Thank you Mark!!

Review 64 (2024-10-02 - Rating: 5)
Roy was great, took time to make sure he did his job right and even checked the prior technicians work. Explained everything clearly. Helped find a strategy to reduce cost of repair.

Review 65 (2024-11-04 - Rating: 5)
Excellent service and Zak was great. He was thorough and explained things so well. Very personable. A great experience.Brenda clay Elmore

Review 66 (2024-06-22 - Rating: 5)
Charles Gandy was very punctual (actually, he called and was able to arrive earlier than the original appointment time). He was polite and did very good work. He wasn’t able to completely resolve the plumbing problem but he was helpful in identifying the probable cause. He also recommended a resource who could help.

Review 67 (2024-12-20 - Rating: 5)
Jose did good explaining everything for my home would highly recommend him to anyone, very knowledgeable, professional, and understanding. An amazing human being

Review 68 (2024-12-23 - Rating: 5)
Jose has been very helpful recommending what upgrades we need for our older house. We will definitely like to use him in the future.

Review 69 (2024-10-12 - Rating: 5)
We had plumbing issues with both toilets. Melvin came and accessed the issues, gave his opinion based on experience and training which made us feel we were in good hands. He rebuilt both toilets instead of just putting a temporary bandaid on the problem. A 2-year warranty also made us feel at peace about the issues.Melvin also checked out a leaky kitchen faucet and determined that it was leaking from inside spout. We know minimal about plumbing and received Melvins know-how to stop the leak.

Review 70 (2024-11-08 - Rating: 5)
The men were very nice and knowledgeable. They answered all my questions and concerns. He showed me pictures of what they did. I HIGHLY RECOMMEND them.

Review 71 (2024-12-19 - Rating: 4)
He was a very professional person he explained everything and very well mannered and showed me different things that need to be fixed so Im giving him a great four

Review 72 (2024-08-14 - Rating: 5)
Fantastic experience. Broc was knowledgeable and polite, and accommodated my schedule when something came up last minute after agreeing to the install the day after our A/C broke down completely. The team that showed up worked quickly without interrupting our day, and everything looks and works extremely well. Y’all are life savers!! Thank you!

Review 73 (2025-01-02 - Rating: 5)
Anthony Montez provided great service when he served my ac/heating unit. Thank you, again for coming out so quickly.

Review 74 (2025-01-03 - Rating: 4)
Jose was very knowledgeable and helpful in solving my problem. I would recommend him. The company pricing was quite high though.

Review 75 (2024-08-29 - Rating: 5)
Electrician Ronaldis came out out to my house and switched out a bad breaker. I asked him to install a Nest camera last minute and he didn’t hesitate to install on the spot. Great customer service and extremely well mannered. Highly recommend!!

Review 76 (2024-12-23 - Rating: 5)
Jose did an outstanding job. He was on time and explained the service that was required and pointed out some safety issues that need to be addressed.

Review 77 (2024-08-20 - Rating: 5)
Daniel Munoz, Willard AC Technician, serviced my AC system today. He was very helpful and professional in explaining what he did and answering all my questions.Great job, Daniel and Willard AC!!I will definitely request Daniel again for my Winter check up!

Review 78 (2024-10-29 - Rating: 5)
David was knowledgeable and kind at the same time. He knew what was wrong with our unit and fixed it. Highly recommend David and Willard AC.

Review 79 (2024-11-11 - Rating: 5)
I was very pleased with Jacob, the technician. He was prompt, professional, and such kind manners. He addressed any concerns and provided pictures and information.

Review 80 (2024-07-19 - Rating: 5)
Jose the electrician is incredible!! He approaches his work with compassion and takes the time to explain what he is doing/looking at and why. He is the best tech I have ever had out for any house related issue and I cannot recommend his service enough!!

Review 81 (2024-07-13 - Rating: 5)
Willard AC was able to have a technician at our home, the same day our air conditioner went out. Roy came out to the house within 2 hours of my initial call. He was able to diagnose the problem quickly. We did require a new system, and Willard all the equipment we needed in stock. Roy was able to get us on schedule for the next day, and set up a portable AC unit for us and our kids so we were able to sleep. I highly recommend this company.

Review 82 (2024-09-16 - Rating: 5)
Jose the technician did a wonderful job today. He also cleaned up behind himself. Excellent customer service!Thank you again,Ashley

Review 83 (2024-07-03 - Rating: 5)
Jose Lopez the Electrician Sent by Willard Electric Company is ABSOLUTELY AWESOME!!!!We had an issue with the remote switch to our lights in the kitchen. He did a Great job finding the problem and repairing the issue. I highly recommend requesting Jose for your electrical issues.

Review 84 (2024-10-30 - Rating: 5)
Seth was phenomenal in his approach to analyzing the problem and executing the repair. Great guy. Very personable, attentive to customer, and very knowledgeable

Review 85 (2024-11-13 - Rating: 5)
Roberto was awesome. Timely and extremely polite. Let me know when he was on his way and throughout the process. This was the second time he has come to our home and completely fixed the issue both times.

Review 86 (2024-12-10 - Rating: 5)
I had Anthony Montez come out to do my heating maintenance, I would recommend him to any customer. He was informative and very nice.

Review 87 (2024-07-17 - Rating: 5)
Chuck did a great job putting up our water filter system! Very nice and friendly.

Review 88 (2024-07-31 - Rating: 5)
I couldn’t believe it. I called with my AC issue and Kevin (who was awesome ) was here within an hour. He diagnosed the problem as a failed compressor and it will be replaced tomorrow morning. In the middle of summer, that kind of service is hard to beat.Thanks, RD

Review 89 (2025-01-08 - Rating: 5)
To whom it may concern: .Mr Jacob did a very good job on heating today , he is one of the best .Regards ,Hushang Poorkarimi

Review 90 (2025-01-08 - Rating: 5)
Came did inspection of ac/heater. He explained what needed to be done to our understanding. He had what he needed to replace except for 1 part, he fixed and then stated he would schedule another time to finish. Very polite and courteous man. Did great job and very professional.

Review 91 (2024-07-19 - Rating: 5)
Jose, the electrician was very thorough and very respectful of our property. He explained everything in detail and helped me understand the reason for the change of equipment that needs to take place to make my electrical service up to code and safe for my family and Home. He did a great job!

Review 92 (2024-07-23 - Rating: 5)
Jose the Electrician came by for our inspection and did a thorough walk through and explained all our issues & talked us through what would need to be addressed immediately and what we need to keep an eye on for future work. Great and smooth experience!

Review 93 (2024-08-01 - Rating: 5)
Hunter came out to my house the same day I got home from vacation. He was fantastic and friendly. Resolved my problem as quick as possible. Would definitely recommend this company to anyone looking for quality work!

Review 94 (2024-10-15 - Rating: 5)
Roy Ferrusca was great! Very professional, thorough and detail oriented in checking over my furnace. Very customer friendly and a good representative of Willard!

Review 95 (2024-11-04 - Rating: 5)
Jose did great work today, kept me informed and removed a fire hazard. Cleaned up, courteous and completely competent. Thank you Willard

Review 96 (2024-08-07 - Rating: 5)
Jose and Breden are great. Showed up on time. They did a good job with clear explanation. They are also courteous. Very professional.

Review 97 (2024-10-11 - Rating: 5)
Kevin, is awesome guy and very good understanding about the cooling system. He explained maintenance and other tips which can help hvac system last longer. Having Kevin Brown really an asset to Willard family

Review 98 (2024-12-18 - Rating: 5)
Jose was excellent!!! We are very pleased with the work Jose has done and we would like to have him come back for any electrical needs.

Review 99 (2024-12-23 - Rating: 5)
I had a service call for a transformer replacement for power to the doorbell. Xavier completed the service effectively and efficiently. He validated and tested his work before leaving. Thanks so much!

Review 100 (2024-11-20 - Rating: 5)
Alexis was very courteous and professional during his visit to my wife Gwen and I house last week. I would like to request Alexus for all your future visits as our technician. Many thanks! Kind regards, Paul.

Review 101 (2024-10-14 - Rating: 5)
I subscribe to Willard’s maintenance plan to keep my units working as good as possible, and they are always extremely professional, thorough, and timely. I highly recommend them!

Review 102 (2024-10-21 - Rating: 5)
Very professional, courteous, and serious about his work!👍. Payton took all the time I needed👍. Top rated, Excellent tech !🦅🇺🇸🎚

Review 103 (2024-12-23 - Rating: 5)
José was fantastic and super friendly. Very knowledgeable and found a huge problem that could have hurt someone that needed to fixed that someone missed.

Review 104 (2024-10-20 - Rating: 5)
Roberto was absolutely great, did what was needed and put up with me watching over his shoulder and answering all my questions ... I would absolutely recommend Roberto and Willard to anyone needing work done ...

Review 105 (2024-08-13 - Rating: 5)
Henry was a great tech. He was very professional and knowledgeable. He was patient and kind. I will definitely request him again if needed

Review 106 (2024-10-04 - Rating: 5)
After having our new a/c system and thermostats installed we noticed we werent getting proper air flow upstairs. But after Mark Hawk checked it out both zones were flowing just fine and the system was back to normal!

Review 107 (2024-11-05 - Rating: 5)
I had problems with my A/C,And Omar was very helpful/clear with options he presented. Fixed the problem we had in our home. Highly recommend.

Review 108 (2024-12-13 - Rating: 5)
Koyt and the entire team were first rate. Professional, friendly, and worked extremely hard.They were very knowledgeable, and trustworthy.

Review 109 (2024-11-25 - Rating: 5)
Jose was great. Fixed the issue quickly and handled everything professionally. Will call again if we need service.

Review 110 (2024-10-10 - Rating: 5)
I had an excellent experience with Willard Air Conditioning. Tech was very helpful and knowledgeable. Glad I chose to try their service. Looking forward to continuing with their services.

Review 111 (2024-10-15 - Rating: 5)
Amazing communication and a job well done.I don’t know how this young man could have done a better job. He went above and beyond to clean up after. Thank you James

Review 112 (2024-12-30 - Rating: 5)
Joel did a great job. Was knowledgeable, kind, professional and honest.

Review 113 (2024-08-19 - Rating: 5)
I highly recommend Zakary and Broc from Willard Heating, Cooling, & Plumbing. They are honest, reliable, and extremely knowledgeable. The company provides top-notch service that makes the entire process smooth and stress-free. I couldnt be happier and more satisfied.

Review 114 (2024-07-12 - Rating: 5)
The young man Cory did an outstanding job.He was very professional and courteous.

Review 115 (2024-08-11 - Rating: 5)
Yesterday evening our HAVC system controllers lost power, in that Willard sent their technician (Daniel) out to our house. In 10 mins he spotted the issues, gave me a PMI lesson and showed me things to look for. He was courteous and professional, much appreciated Willards commitment to their customers.

Review 116 (2024-08-21 - Rating: 5)
Jose the electrician is awesome, he pointed so many lacuna in our newly constructed home. Experience tells everything. Thanks for the great help Jose keep it up!!

Review 117 (2024-09-29 - Rating: 5)
Ronaldis Calderon was our electrician on 9/27/24. We had a few issues for him. We own a home that is only 6 years old, and have had many breakers fail in that time. He listened to our concerns and did a thorough review of our electric box. In the end he installed a whole house surge protector and replaced 6 breakers. We feel much safer since Ronaldis did this work. We appreciate his diligence to identify and fix our problem. Thank you Ronaldis!

Review 118 (2024-07-11 - Rating: 5)
I find it strange that you didn’t offer to buy Park Cities Freddie America, but you bought every one else out, but great work, let’s sell some Generators together

Review 119 (2024-12-28 - Rating: 5)
WS-Jonathan Firm was great. He has taken his time to understand my request for a power generator in case of power outage. He has shown a great knowledge in the field and takes the time to understand the layout of my house. After his recommendation I will be requesting from Willard to work with Jonathan. Very professional, friendly, and very knowledgeable.

Review 120 (2024-07-14 - Rating: 5)
Willard came out and did our seasonal check up. Hunter Woolsey was the technician that performed inspection on both my home and one of my rental properties. He did a great job with care and concern for my needs. Thank you and great job!

Review 121 (2024-11-02 - Rating: 5)
I moved from A#1 with Kaylie when she joined Willard. She is an exceptional talent, and always performs professionally and expeditiously. She is a true credit to your company.

Review 122 (2024-07-12 - Rating: 5)
We had a whole new system installed. They showed up on time and got the system installed in a timely matter. One of our highest concerns was the bedroom staying hotter than the rest of the house. This was not addressed at installation. We called back and they send out Angel and another technician. He took care of the issue and now we can sleep in a comfortable room. Thank you Willard and Angel for taking care of our issues!

Review 123 (2024-11-07 - Rating: 5)
Roy was very thorough and quick. Showed me all the photos and video and gave satisfactory explanations. Will request him in the future!

Review 124 (2024-06-19 - Rating: 5)
Carlos was very professional and polite. He gave us three options that would work for our situation. We haven’t reached back out yet just because we’re still waiting or options. However, if I have an issue again after this, I will definitely be reaching back out.

Review 125 (2024-11-30 - Rating: 5)
They came and fixed my heating the same day I called. On time and extremely nice and helpful! This company will be my go-to for future needs!

Review 126 (2024-12-15 - Rating: 5)
Roy went the extra mile (twice) to get my job done. He was respectful, responsive and professional.

Review 127 (2024-07-24 - Rating: 5)
We had just closed on our house and were moving in. Just figured it was hot and having trouble cooling off as it was 102 and the door was open all day. That night it was still 86…Called Broc and he had me on the schedule the next morning!! Tech came out, David, he was super professional and respectful. Had us back up and running in about 1 hour. New home is nice and chilly. Thanks Broc and David, made a customer for life.

Review 128 (2024-10-21 - Rating: 5)
Seth is great, responsive and knowledgeable. Appreciate him getting my AC fixed so promptly 🇺🇸

Review 129 (2024-09-18 - Rating: 5)
Chuck installed a new toilet for us and did a fabulous job. He explained everything clearly, did a prompt job and cleaned up. We would definitely use Willard again.

Review 130 (2025-01-02 - Rating: 5)
We called Willard for regular service & to deal with an annoying a/c issue we were having. Brandon Evick came out to our home, was professional, courteous, and responsive. We were really pleased with the work he did and his level of professionalism. Will definitely use them again. Update: We have used multiple other technicians including Xavier, all of them have been amazing.

Review 131 (2024-10-22 - Rating: 5)
Kaylie did an awesome semi-annual service job for us and answered all of our questions AND with confidence. Just another reason why we love Willard Heating and Air!

Review 132 (2024-08-19 - Rating: 5)
Amazing service from Juan, Michael, and Dylan for a new install. Very knowledgeable and took the time to explain everything and answer any questions I had.

Review 133 (2024-06-27 - Rating: 5)
Great service experience with Willard heating and cooling. Although it was determined that my 20 year old system needed to be replaced, I couldn’t ask for a better service experience. Omar was very knowledgeable, professional and explained in much detail the issue I was having and reason to replace. Not a huge surprise seeing the system is 20 years old, but still appreciated the detail and transparency. And were out in Less than 2 hours on a Sunday. Pretty awesome.

Review 134 (2024-06-15 - Rating: 5)
Juan and Michael did a great job replacing our outdoor condenser unit. They explained each step of the installation, answered any questions we had and made sure the unit was operating properly. They even hauled away some flexible duct work that was left by a previous HVAC company. I highly recommend Willard Air Conditioning and especially Juan and Michael.Roy did a very thorough job checking out our AC system an explained everything as he went along. He then provided detailed options to fix our system. We highly recommend Willard and especially Roy

Review 135 (2024-08-27 - Rating: 5)
Michael and Dillon were here on time with a Smile! They both introduced themselves and explained exactly what the process would be for cleaning of the ducts and attic floor re-build.Very personable and professional.Both young men are an asset to your company.Showed us all the things that needed to be reviewed. Took the time to explain each issue.Willards always sends us exceptional employees who truly care about their profession and we thank you for your service.

Review 136 (2024-03-12 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️I had a fantastic experience with Patrick Mansfield during my annual AC summer check maintenance appointment on March 12th, 2024. As a member, I value clear communication, and Patrick exceeded my expectations by keeping me informed before, during, and after the appointment.Patricks troubleshooting skills were top-notch, and he patiently addressed all my questions with expertise and professionalism. His friendly demeanor and dedication to customer service made the entire experience seamless and enjoyable. He took time to put on booties to respect the inside of our house. Great etiquette.I truly hope that all technicians at this company operate at Patricks exceptional standard. If you have the opportunity to be serviced by Patrick for your summer check, I highly recommend him. Youll be in good hands with an expert in his profession.

Review 137 (2024-10-08 - Rating: 5)
Mark did a thorough and professional inspection of the whole house heating system. He was very professional and knowledgeable during the whole process. After the inspection, he briefed us about his findings and showed us the pictures he has taken and explained everything in detail with his recommendations. Were very satisfied with the job well done. Thanks a lot Mark.Jess and Sarah.

Review 138 (2024-10-16 - Rating: 5)
Kaylie did a great job and was able to solve a problem we’ve bee struggling with for some time. Very happy with her service!

Review 139 (2024-08-19 - Rating: 5)
I thank God for Roy Ferrusca. I had such a great service tech come out and get my A/C back to cooling again. Roy was professional and worked really hard to find the problem. My A/C stopped cooling, and my son called Williard to come check it out for me. Roy came, even this evening on short notice, and was able to identify the problem and get the system back cooling again. I cant thank Roy enough for his help. Thanks Roy.

Review 140 (2024-06-12 - Rating: 5)
Joel was very sweet and explained everything to me (along with pictures and videos). He was on time and respectful and made sure to walk me through his diagnosis and recommendations on what needed to be done. He also went the extra mile to make sure my repairs were scheduled asap.

Review 141 (2024-10-10 - Rating: 5)
Roy from Willard Heating and Air was prompt,, friendly, honest, and knowledgeable about our A/C maintenance. He explained all our options clearly. We’ve had extensive experience with Heating and Cooling services and heard all kinds of pitches for equipment replacements, accessories and repairs we didn’t need (many we fell for) that it was a pleasant change to have service from Willard that addressed our immediate need and made reasonable recommendations for improvements. Will definitely use ongoing and highly recommend.

Review 142 (2024-11-06 - Rating: 5)
Jose arrived on time, took care of us, and was fun to have working on our home. We were well taken care of. Thank you

Review 143 (2024-12-18 - Rating: 5)
He was on time and very knowledgeable. He also took the time to explain things thoroughly and professionally. Awesome job!!

Review 144 (2024-07-17 - Rating: 5)
We had Willard come out to do work on our AC and had David Rafael as our technician. He was professional and explained all the work and our options. We appreciated his professionalism and his work!

Review 145 (2024-08-22 - Rating: 5)
Great guy! Cody was very polite and on time. I would recommend to anyone.Definitely a 5 Star ⭐

Review 146 (2024-07-09 - Rating: 5)
Seth & Zach came to our home for a routine AC inspection and did a TREMENDOUS job! We are very happy with their service and expertise.

Review 147 (2024-10-15 - Rating: 5)
Willard installed my HVAC units and have performed maintenance twice a year ever since. Tyler, my service tech has been to my home and has done an outstand job. He also advises me on safety and operation in laymans terms which is appreciated. Tyler recommends service that ensures the best performance from my systems. Hes an outstanding Tech!Just had a whole house electrical inspection done by Ranaldo and was very impressed by his professional approach and patience explaining details as he worked. After he completed the inspection he provided me with a complete list of findings, recommendations and cost estimate to consider. I continue to be very satisfied with Willard as a long standing company with great customer service. Highly recommend!!

Review 148 (2024-11-27 - Rating: 5)
Jose helped us today install EV charger and was very informative and professional. Highly recommend!

Review 149 (2024-08-23 - Rating: 5)
Kevin was very friendly, informative and keen to answer all of my questions. He walked me through all of what he was doing so I could understand the process thoroughly.

Review 150 (2024-11-07 - Rating: 5)
Julio was very knowledgeable, kind and fast! All the things you are looking for in a services person! Will request him again for my next service!

Review 151 (2025-01-07 - Rating: 5)
Omar Martinez was extremely courteous and very professional. I would recommend his assistance to all who ask! Also did a great job as a salesman to have me to replace my system rather than doing piece-mill fixing my existing system.

Review 152 (2024-09-02 - Rating: 5)
Milton with Willard Heating Cooling and Plumbing did an excellent job installing our new AC unit. He was very professional and courteous. Explained everything and cleaned up after the work was done. Highly recommend Willard Heating

Review 153 (2024-03-06 - Rating: 5)
Omar was out today to look at a problem with my system. I was so worried it would be a major problem. He was able to quickly diagnose the problem and resolve it. It was something simple that he was able to fix quickly. Awesome service, and he explained options for things that I could do to improve my system. He also walked me through some of the options on my set up and gave me some new options that I really think are cool. Wonderful service. Thank you guys.

Review 154 (2024-12-02 - Rating: 5)
Jose came in to fix an issue for us. he was on time, took care of the issue, and answered all of my questions. highly recommend

Review 155 (2024-10-17 - Rating: 5)
Jose did a wonderful job today. He was very knowledgeable, helpful, and quick! Highly recommended!

Review 156 (2024-07-03 - Rating: 5)
Water line broke on my side of the meter. I called Willard because they have been my go to plumber for my homes hvac.The dig crew was incredible. They replaced my entire line so those fellows dug a trench from meter to my home. 100 or more. They covered it up nicely. I was impressed.James orchestrated the entire job. He did exactly what was contracted and I have a 2 year warranty on the new connections.Thank you office staff and crews. Its nice to know you can trust contractors who are recommended by Lowes.Art McGuinness

Review 157 (2024-07-29 - Rating: 5)
After 2 prior HVAC companies & $2500 later the original problem continued to persist. Broc with Willard was able to diagnosis within minutes & offered a solution which not only resolved the issue but was less than other quotes. Our technician, Seth arrived same day & repaired the problem that other companies recommended that we replace.In an industry where it is difficult to navigate who to trust, Broc & Seth have set themselves apart. I will continue to utilize Willard HVAC & recommend in full confidence their services.

Review 158 (2024-10-23 - Rating: 5)
Jose was great to deal with. Five technicians couldn’t tell me what was wrong, he was great to diagnose and fix my problem

Review 159 (2024-08-15 - Rating: 5)
Christopher is the skilled and professional technician that attended my house, explained everything clearly and completed service fast and clear.Roy also did an amazing job at my system check up.

Review 160 (2024-06-04 - Rating: 5)
Jose Lopez came to my home and evaluated my electrical issues. He did an excellent presentation explaining my safety and needs and gave me an estimate explaining my options and costs. I appreciated his caring and friendly attitude.

Review 161 (2024-12-05 - Rating: 5)
Great speedy service!! Put in a call for a clogged drain and Willard showed up in under an hour to take care of us.

Review 162 (2024-10-21 - Rating: 5)
Roberto did a thorough job of fixing our problem. He was prompt and very courteous.

Review 163 (2024-11-06 - Rating: 5)
Jose was very professional and provided a lot of vital information. Great agentyall got. Thank you!

Review 164 (2024-12-10 - Rating: 5)
Jose Lopez did a wonderful job, and I am grateful to have caring service people like him.

Review 165 (2024-10-14 - Rating: 5)
TJ was very professional and on time. He explained things and showed us pictures of what he had done.. Thank-you Willards! Thank-you TJ!!!

Review 166 (2024-05-20 - Rating: 5)
He provided excellent service and explain all of my options to fix my disposal. Installed everything and even made sure that everything was clean before he left, and that is greatly appreciated!I will definitely reach back out if I have any other plumbing issues that need to be resolved!

Review 167 (2024-12-09 - Rating: 5)
Richard Rodriquez, our tech, did a great job!! He worked hard to diagnose and correct some problems and communicated with me all along the way.

Review 168 (2024-10-18 - Rating: 4)
Jacob was very nice and professional and explained everything he found to me. It gave me peace of mind on system for the coming months.

Review 169 (2024-06-18 - Rating: 5)
Thank you Seth and your work partner (sorry I forgot your name)! We appreciate your professionalism and getting our unit fixed correctly. You also identified another potential problem and took care of it while saving us substantially. Thanks for all you do!Tawona Murphy

Review 170 (2024-08-13 - Rating: 5)
I highly recommend Jason Burt from Willard Plumbing. He recently fixed a main line water leak in my front yard. The repair was timely and professional.

Review 171 (2024-10-22 - Rating: 5)
CJ called ahead, was courteous, and explained everything well. There should be more service men like him.

Review 172 (2024-10-03 - Rating: 5)
Jose performed a safety inspection on our home. He was very friendly, professional, and did a a great job explaining everything and diagnosing a few issues.

Review 173 (2024-10-15 - Rating: 5)
Great service! Called in around 3:00 and technician showed up around 5:00. Very friendly and helpful, would highly recommend.

Review 174 (2024-06-13 - Rating: 5)
We needed a 220V plug installed in our garage to charge our Tesla. Kevin called ahead to let us know he was close by and arrived right on time. He was courteous and professional. After getting the quote, he completed the install in about an hour and we were up and running.

Review 175 (2024-08-13 - Rating: 5)
Tony was punctual, professional and he efficiently carried out the inspections on our AC units. He made sure to walk through the detailed report and thoroughly answered all questions, as well as advised us on optional and recommended repairs.