Copeland Home Services

Photo of Copeland Home Services

Located in Forney, Texas

Address: 11808 S Profit Row, Forney, TX 75126, United States

Phone: +1 469-720-4440

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • Credit cards
  • Free parking lot

Categories

  • Electrician
  • Air conditioning contractor
  • Electrical installation service
  • Air conditioning repair service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor
  • Plumber
  • Swimming pool contractor
  • Water filter supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    Thanks Copeland for sending Josh to the rescue. My daughter called to say that our heater wasnt working and since Im in CA the fear of what do I do kicks in. I yelped to see who was closet and sent out a feel request.This company got back to me quickly and was very efficient. Josh was sent to the house and went over her home, explained everything to myself and my daughter so we can understand what was needed.He made sure to ask questions so we understood what was needed. I think I needed anything but Josh made sure I got my daughters home up and running and upgraded at an amazing price. So thanks Josh for the speedy service and amazing workmanship.Josh will be our HVAC hero always. I cant thank you enough for putting this mom heart at ease. I was so worried that me not being there I couldnt find people who still care about the work they do. Im glad your company sent you to us.

  • Review 2 (2024-10-15 - Rating: 5)

    Josh came out to troubleshoot issues with A/C found a simple issue of a cap left on a valve and plus noticed the upstairs gas was off so the heater would not have worked come winter and I undoubtedly would have had another call when the heater wouldnā€™t have worked. He explained how to make my system work more efficiently and offered suggestions on what could be done to make it run better with no pressure. I will definitely keep Copeland Home Services as my first call when issues arise!

  • Review 3 (2024-12-28 - Rating: 5)

    Brandon is a neighbor and as a good neighbor, he stopped by on his way out to work to take a look at my issue. Luckily it was a simple fix and he took care of it in a matter of a few minutes. He was very friendly and explained the issue to me in a way that I could easily understand. I highly recommend Brandon and Copeland Home Services for all your HVAC needs. Thanks Brandon!

  • Review 4 (2025-01-08 - Rating: 5)

    Copeland Home Services is the best for ALL your Home needs! They came out and fixed all 3 furnaces in about an hour! Gage was knowledgeable and also gave me a few great tips in regards to saving on my electric bill! Thank you so much!!!

  • Review 5 (2024-11-26 - Rating: 5)

    Caleb was very professional. He answered all the questions I had about maintaining and keeping my unit clean. Caleb explained temperature changes and what degrees my heating and AC should be set at. Caleb was very respectful to my family, and my home. Thank you Copeland for the great service and support from your company. I highly recommend Copeland to absolutely anyone that needā€™s HVAC Services!

  • Review 6 (2024-12-11 - Rating: 5)

    I cant thank Copeland Home Services enough for the exceptional work they did in my home. For context, my homes heat stopped working on a Thursday. I initially contacted a company I had previously used, but they gave me the runaround all day Thursday and Friday, leaving my family without heat until Monday. When I realized their incompetence, I gave Copeland a call late Monday, and by Tuesday morning, they sent Josh to our rescue.From the moment Josh arrived, it was a complete 180 from the previous company! He greeted us with a warm smile and thoughtfully wore shoe covers before entering our home. Within 20 minutes, he diagnosed the problem and promptly reached out to get the necessary parts. Throughout the day, Josh kept me informed and assured me that they would fix it first thing Wednesday morning.Josh made fixing our heat a top priority and truly took care of my family. A huge shoutout to the entire Copeland team, as it took more than one person to finalize the work needed. They really are the best! Thank you so much for your incredible service!

  • Review 7 (2025-01-07 - Rating: 5)

    Copeland Home Service has been absolutely great! If you are looking for a local team we highly recommend. Our technician was Jordan and he was very informative, provided helpful tips, and easy to work with. Highly recommend!

  • Review 8 (2024-10-29 - Rating: 5)

    Highly recommend!!! Josh performed a HVAC maintenance and was very thorough and was very friendly and answered all of my questions. Great pricing and honest work. Will definitely use again when needed.Update: Well after the fall heater maintenance we signed up for the service plan because Josh was amazing. Today our A/C stopped cooling below 76 and I called and Josh came out same day. Did A/C check no charge as I signed up for their amazing service plan. Josh immediately found the problem and will have the part next day and will handle the warranty for the part. Highly recommend Copeland company and Josh. I have had other companies service plans that upsell needless things like replacing functioning toilet shut off valves that are 1/4 turn vs. 1/2 turn. Copeland does not upsell needless parts or service. Josh finds the problem, explains it, patiently answers questions, and does not pressure any unnecessary repairs. I love that Copeland will handle all of the parts warranty for us up front and will replace coil next day and submit parts warranty for us and not charge us for that part while they wait for manufacturer to pay them. I have shopped around and Copeland is the best. And I want Josh for every service call as he is so honest and knowledgeable and patient with answering my questions, etc.Another update! Chris replaced the coil in the attic and was just as amazing as Josh. Expert service and fair pricing. Samuel also came out to assist and also has great customer service. They also took extra time to remove panels and show me parts and answer all of my questions. A/C is working perfectly and they warranty their labor and and are still handling parts warranty with manufacturer.

  • Review 9 (2024-12-26 - Rating: 5)

    Josh, the very friendly and helpful Technician came to my home early in the morning and quickly found the problem, which was very minor, and after less than 30 minutes , the heating system got back to normal. To my surprise, he did not charge me anything. Thanks Josh and Copeland , I gave him and Company 5 STARS and definitely recommend the Company to everyone.Chuck PhamHurst, TX

  • Review 10 (2024-10-09 - Rating: 5)

    Reliable, honest, patient! James is amazing! šŸ˜€I hated calling another AC team to my house because I love my current one! But my unit just wouldnā€™t work right.Within minutes they found the issues and helped me cool the house without ever saying a negative word about my local team.Great communication throughout the entire process. Highly recommend!

  • Review 11 (2024-10-01 - Rating: 5)

    Brandon and Gage were very helpful and did everything they could to get us the best price. Total cost of the project is outstanding compared to other quotes weā€™ve received. Unfortunately, our credit is just not good enough for a lower monthly payment. Theyā€™ll be checking back with us in 30 days and we hope weā€™re ready to proceed by then!

  • Review 12 (2024-10-29 - Rating: 5)

    The entire team was terrific! New a/c system purchased on Wednesday and installed on Thursday. Josh and Mike gave me all the information that I needed to feel comfortable with changing from 2 a/c units to 1 more efficient new system. The installers (Samuel, Chris and Eloy) were courteous and professional. The entire installation was a long day for the crew. I would highly recommend Copeland Home Services.

  • Review 13 (2024-12-24 - Rating: 5)

    Same day service Josh came early and was extremely friendly and professional. Fixed my heating issue and made us feel like we were getting the family treatment. I Highly recommend giving them a call.

  • Review 14 (2025-01-07 - Rating: 5)

    Copeland was really there when I needed them! The ladies I spoke with in the office were so professional and were able to answer my questions. They were quick to reply back with a call or email when they said they would be. Couldnt have ask for better service! Thank you so much!!!

  • Review 15 (2024-12-30 - Rating: 5)

    My experience was excellent customer service with Josh and his sidekick!! They came, the saw, they explained it all! Thank you for your time and patience with us.

  • Review 16 (2025-01-07 - Rating: 5)

    I recently had a problem with my AC and called Copeland. They are very professional from the minute, they answered the phone, isolating my problem quickly, and fixing it At a reasonable price. Brandon was very professional And I wouldnā€™t think of using another company other than Copeland.

  • Review 17 (2024-11-08 - Rating: 5)

    Josh Murray is so totally awesome. He came out and did a thorough inspection of my HVAC system with recommendations and how to take care of things I mean he went above and beyond and really really took good care of me. I highly highly recommend Josh Murray any works for Copeland home services, and I canā€™t say enough about him. He is totally awesome, knowledgeable, very, very kind, honest, a real blessing to the company.

  • Review 18 (2024-12-30 - Rating: 5)

    Jordan was extremely friendly and answered all my questions. Also gave me price quotes and are much more affordable than other companies! I definately recommend them!

  • Review 19 (2024-11-02 - Rating: 5)

    We are extremely pleased with Copeland Heating and Air!We made our first contact on Wednesday afternoon. 2 hours later Josh Murray arrived to assess our two HVAC Systems which were down.. He returned on Thursday morning to finalize our purchase of two new systems. The installation crew arrived Friday morning. WOW!Josh Murray is friendly, professional, honest, prompt, knowledgeable and courteous. He worked with us to find the HVAC systems that would be the best fit for quality, reliability and affordability for our needs and price range.The installers were prompt, courteous professional and efficient. A crew of 4 arrived on time at 8 in the morning and left at 3:30 in the afternoon after units were installed, tested and running.šŸ‘

  • Review 20 (2024-11-20 - Rating: 5)

    We used Copeland Home Services on our previous home and they did an amazing job.We recently just moved and we knew who weā€™d be calling to add electricity for our hot tub and generator.Jordan was on time and made some great suggestions on what would be the best route to go.Couldnā€™t be happier with the services provided!!

  • Review 21 (2024-08-10 - Rating: 5)

    Third time for me to have Copelands out for service. (Rental plus my home). I usually dont like leaving reviews but in this case again they did a great job service was quick called them last night they were already out here today air conditioners back up and running they gave me a lot of helpful information on what I need to do next. No pressure trying to sell me anything just explaining how the units were and what would be best future-wise. I have recommended them to a couple of my friends whove also used them have been quite happy. Thank you Ryan for getting the air back on.

  • Review 22 (2024-08-10 - Rating: 5)

    He came out to do a water heater drain and clean service, but because the water heater is to old he said he didnt want to mess with it because it can cause it to leak or mess up which I appreciate that honesty. He was super nice and friendly.I also had an ac installed in the same day. Those guys were also super friendly and efficient. It took pretty much most of the day and they didnt even stop for lunch. My Dads house is cooling off nicely. Thanks you again for wonderful, quality and friendly service. I would highly recommend this company for any of your home needs..

  • Review 23 (2024-11-22 - Rating: 5)

    Copeland is the finest, fair priced, caring, and professional repair service in the entire DFW metroplex. You can ALWAYS count on a person with integrity, knowledge, pleasant personality, and dressed for success to show up at your door. They have always been honest, fair, and sometimes giving to me in all my requests for service. Good folks are so hard to find these day, especially ANY contractors! I would suggest that anyone looking to find a company who can meet many of your home needs, to call Copeland and just give them a chance. I trust you will not be disappointed. I have had the privilege of meeting many of the employees and all were just super folks. Josh has stood out of late, as we have spoke and met the last three times I have made a service request. He trouble shot two units for me over in old East Dallas and spent several hours till he had all the answers I needed. When it is time to make the repairs I will request Josh. Fine handsome young man! Copeland is a breath of fresh air in the service industry. They have never disappointed myself or any one else I had referred them too. God bless this company.

  • Review 24 (2024-08-23 - Rating: 5)

    First time I had Copeland out and was extremely satisfied with the service I received. Jordan my technician was on time, explained things very well, and all in all did a great job! He definitely needs to be commended for his attitude and work ethic. This will now be my go-to place for home services and I will definitely spread the word to friends and family, due largely because of Jordan.

  • Review 25 (2024-04-19 - Rating: 5)

    Upstairs air went out yesterday 78 when the unit was calling for 70.... Something wasnt right! Called Copeland and they gave me a couple options. They were more than willing to come out immediately last night or today! Their willingness to offer after hours was refreshing! Our upstairs unit cools the teenagers-so we elected for next day! John was prompt as promised and Immediately discovered the issue. Easy fix! Friendly professional and above and beyond. Thank you

  • Review 26 (2024-11-27 - Rating: 5)

    Jordan & Chris came & trouble shot my system. They could have stopped at the first problem they found which would have cost me quite a bit to repair. However, looking into the issue further, they were able to resolve the problem with some diligent in home repairs & reprogramming; saving me considerably.

  • Review 27 (2024-11-13 - Rating: 5)

    I booked them through a Facebook ad and I was skeptical at first. They immediately responded to my instant message and booked my appointment within 10 minutes. James showed up within the 2 hour window, he was very pleasant and knowledgeable. As it turns out it was a routine maintenance issue that he fixed for no charge and showed me how to fix it should it happen again. I highly recommend them and believe they will be my go to service going forward.

  • Review 28 (2024-11-27 - Rating: 5)

    I am so thankful for Copeland. James was knowledgeable and super professional. He came through assessed the problem and quickly fixed my air conditioner issues. I will be using Copeland again. Thanks again James and Happy Holidays. 5 star service.

  • Review 29 (2024-07-24 - Rating: 5)

    A huge thank you to Jonah and Josh for assessing our AC unit and diagnosing the problem and Alex and Eloy for installing our new unit. They were all kind, professional, HONEST and there was never a hard sell. If you want honesty, integrity and a job well done Copeland Home Services are the people to call! Much appreciated!

  • Review 30 (2024-11-06 - Rating: 5)

    Caleb was AWESOME! He is always nice and professional! I give him 5 stars for being efficient and giving answers to all of my questions and the company as a whole 5 stars as well for good customer service and hiring good people! Thank you Copeland!

  • Review 31 (2024-10-16 - Rating: 5)

    We have been with Copeland for a few years now and we love them. They are honest and the monthly maintenance package has saved us so much money! Jordan was the last tech we had and he was a sweetheart! You want honesty and someone that wont rip you off go with these guys!

  • Review 32 (2024-07-30 - Rating: 5)

    Brandon and John rescued the day after my AC broke! They were able to make an after hours call and and were at my house in less than an hour. They made sure to explain everything to me in a manner that I could understand, and were very courteous and professional. The job was done in no time and all has been restored! I will be using Copeland Home Services from now on!!

  • Review 33 (2024-10-10 - Rating: 5)

    Zach came out and figured out the problem pretty quick on my condenser. My unit is 24 years old and still going, the problem wasnā€™t in the unit itself but a loose wire on the disconnect. The best part is he didnā€™t charge me which is unheard of. I can tell you when my unit finally kicks the bucket I will be calling him back to replace it. Zach was very professional and very knowledgeable of what he was doing, itā€™s hard to find great customer service but Zach nailed it. Thanks Zach, you did a great job.

  • Review 34 (2024-08-31 - Rating: 5)

    A few months back I made a note about Copeland Home Services after seeing their Facebook ads which resonated with me. This past week my A/C went out on my 3 year old unit. I called a company I had used before. The tech misdiagnosed the problem as a failed compressor - $2750 to fix. Seriously, $2750 to switch out an under warranty compressor which is price gouging. He was also rude to me when I told him I wasnt moving forward, that Id get a second opinion especially since the unit was so new. I contacted Copeland - they present themselves as a kind and honest company. James Rain came out and he was great. The problem was a simple failed capacitor. Compressor is fine! My system was back up and running within 20 minutes of James arriving. Professional, fair pricing, knowledgeable, kind. So grateful. Highly recommend Copeland Home Services.

  • Review 35 (2024-08-12 - Rating: 5)

    We needed some fans, a couple of lights installed, an additional outlet installed, and the necessary electrical connections. Jordan came out and gave us an estimate and we scheduled the work to be done. Jordan came back today to do all of the installations and his work is excellent. He completed all of the jobs in a workday and was very careful and meticulous with his work. We highly recommend Copeland Home Services.

  • Review 36 (2024-10-29 - Rating: 5)

    I called the Copeland A/C and they arranged for technician to come out the same day. Mr. Josh was true to his word and work. The thermostat unit was over 35 years old. I didnā€™t think it could be replaced. However, thanks to Josh and his service he was able to do the great job in replacing it. Thanks. Copeland is dependable and reliable.

  • Review 37 (2024-10-07 - Rating: 5)

    Dispatch called and let me know that the tech was stuck at the first service call and if he could arrive later than the estimated time was ok and did not interfere with my plans.James, the tech, came out and found the reason for my issue within minutes of arriving and told me the options I had and what the best option would be for my unit!Thank you guys for the updates and quick service!

  • Review 38 (2024-11-20 - Rating: 5)

    Jordan Trujillo and associates were simply Outstanding. They arrived early, displayed excellent workmanship and double checked to make sure that I understood every aspect of the job. I have a hearing disability and they made sure that I understood everything that was said.

  • Review 39 (2024-04-12 - Rating: 5)

    Chris and Sam did a wonderful job getting me ready for the summer in Texas. Everything is all shiny and new and blowing cold air! Thank you Copeland Home Services.

  • Review 40 (2024-07-19 - Rating: 5)

    Had some A/C issues and contacted Copeland this morning and they were able to get me an appointment right in. They schedule me for 12pm-2pm. I received a tech letting me know the technician was in route. Bryant and Matt should up which they were very professional. The walked me through the process. Fixed the issue that was going on. The guys did a great job and maintained professionalism throughout the process. Will be recommending this company to family and friends.

  • Review 41 (2024-10-23 - Rating: 5)

    James was SOOOOO helpful. Gave me much appreciated information. He resolved my problem, which... thank the Good Lord, was minor. But got me pointed in the right direction. I would recommend James & Copeland to everyone. šŸ’Æ

  • Review 42 (2024-07-16 - Rating: 5)

    All I will say is Gage and Matt were absolutely outstanding. Their customer service was exceptional. They came in and knew exactly what the problem was right away. They were so friendly to my family and my dog. I only want them to come work on my unit. I trust them completelyā€¦ thank you guys for an outstanding job!! Iā€™m very impressed with them. They make a wonderful team!!

  • Review 43 (2024-08-12 - Rating: 4)

    Zach is a solid tech. Identified a capacitor problem quickly and replaced it easily while explaining everything he did while doing it. Itā€™s on the pricier side for repairs ($300+ for a capacitor which is the only reason why it isnā€™t 5 stars) , but I was happy with what they did considering my own lack of AC repair knowledge and Zachā€™s readiness to answer all my questions on servicing the AC unit. Signed up for a year of their maintenance discount plan and cleaning service and will see how that goes.

  • Review 44 (2024-08-26 - Rating: 5)

    As I sit here FREEZING in my kitchen typing this!!! šŸ„¶ šŸ˜I called Copeland for a free evaluation at around 3:30 pm. They had someone at my door at 5:00 pm the same day. My blower motor had gone out during the HOTTEST month of Summer!!! I could either pay for that repair and continue to patch up my 14 year old unit, as Id already replaced the blower motor 6 years prior and had another scare 3 weeks prior when my unit just stopped due to air flow issues, or I could just bite the bullet and replace my entire system. James and Josh were so pleasant, kind and they seemed honest. I felt comfortable and happy to move forward with the new install. I didnt feel pressured at all. I got approved for financing with a few minutes and by 7:52 the next morning the crew was in front of my house ready to install my new unit. The workers were singing while they worked. I had Alexa to play the same music they were singing and they worked happily and efficiently to restore comfort to my home. 4 hours later NEW cold air was flowing through my vents!!! Ive had 3 different companies try to HARD sell me a new system in the past 6-7 years and I didnt need one at that time. I always gave them a HARD NO. My system had been working just fine. Copeland came to my home to give me a free evaluation when other companies charge a fee for that. I NEVER felt pressured to buy anything!!! That act and their overall integrity made me a customer for life!!! Thank you Copeland. Keep providing good, honest customer service!!!! I love my new 4 ton 15 seer unit and my free thermostat!! I just tell Alexa to lower and raise my temperature whenever I want!!!! Copeland, yall can have all of my business!!! Plumbing, AC, Electrical... whatever!!! Lol!!!

  • Review 45 (2024-08-10 - Rating: 5)

    Copeland Home Services came to our house, diagnosed our issue, and fixed it very quickly. We were highly impressed by their knowledge, professionalism, and speed. Zach R. was our technician and he was the best HVAC personnel we have ever worked with. We highly recommend this company and make sure to ask for Zach!

  • Review 46 (2024-11-30 - Rating: 5)

    The problem I had was pretty small and they didnā€™t charge me anything. Not even a service call fee. They are really honest and great company. I will keep using them. This is my new company I will start calling for my A/C and heating, and even plumbing issues. They are GREAT!!

  • Review 47 (2024-10-07 - Rating: 5)

    James was able to assist in troubleshooting a thermostat configuration issue. And true to their word, since nothing was broken, they did not charge us a dime. I will definitely take all my future business to copeland!

  • Review 48 (2024-11-07 - Rating: 5)

    Updated : Honest feed back. Had issues with my AC unit not cooling off some zones, I thought it was a zoning issue but it was not. The first set of techs came out and stated bad coil and possible bad compressor. Coil ordered and second tech came out and would not replace the coil due to the compressor being bad. Ordered compressor. Second tech came out again with both parts and replaced. So far two weeks no AC, we are using spot coolers. Second tech had two in his van, extremely nice guy. Got cold air but still a zoning issue. Called and third tech came out, 5 minutes if that, troubleshooting and blamed it on the duct work. They left. Called again a few days later, fourth tech. Did some adjusting on the zones, told to call back if not better. Not better, Called again. Fifth tech came out. Actually listened to what I had to say and resolved the zoning issue. Side not, after the fourth tech came and going and on the morning of the Fifth tech coming out. I went to the attic and first thing I noticed was the damper motor for one zone was not connected to the damper. Informed Fifth tech. So about three or so weeks finally AC in all areas of the house. Big thanks to tech all the techs imvolved!

  • Review 49 (2024-08-19 - Rating: 5)

    Definitely would recommend Copeland Home Services! The turnaround time was amazing - Zack came out same day, diagnosed the problem and came back out the next day and fixed our A/C units. High quality and fast service - they love and prioritize their customers.

  • Review 50 (2024-10-16 - Rating: 5)

    Copeland installed a whole new unit along with cleaning the air ducting in May. Its been about five months wince then so it was time for the preventive maintenance check of the system.Caleb was the technician who came out. He arrived promptly and on time. Caled was extremely courteous, professional, and informative. He answered all of my questions and shared readings and specs with me. He tested the AC and the Heat.Caleb provided a Great Customer Experience. I will recommend Copeland to everyone and will always use them for my homes HVAC, ELECTRICAL, and PLUMBING needs.

  • Review 51 (2024-10-31 - Rating: 5)

    As always, excellent service; just wish I didnt have to keep calling you so much on this heat pump(purchased and installed from a vendor no longer in business); Caleb diagnosed and fixed the problem pretty quick, very happy with Copeland, highly recommend

  • Review 52 (2024-12-12 - Rating: 5)

    The appointment was easy to make. The technicians came on the promised time. They gave a correct diagnosis of my HVAC problem and the estimates for the needed repair.Thank you very much.

  • Review 53 (2024-09-14 - Rating: 5)

    Zack Remillard was so so knowledgeable and thorough. He asked what was going on with my system and checked all the possible issues and was super detailed, he even waited around to see if the issue was still there. Zack went over and beyond the call of duty. He did an excellent job!! Zack is great technician to have on your staff!! Keep him. Thanks so much Copeland for having such amazing team members!

  • Review 54 (2024-06-21 - Rating: 5)

    Caleb Trammel from Copelandā€™s Home Services just provided us with a FANTASTIC HOME VISIT to give us an estimate on removing an old light fixture that caught on fire and replacing with a new one. On a scale from 1-10, with 10 being EXCELLENT, We give Caleb a 20!!! He was friendly, personable, and knowledgeable. I am on bedrest due to Multiple Strokes. Caleb is a ā€œ robust Gentlemanā€. He offered to bring a 7 foot tall Elvis Statue from my garage into My formal Living Room area. He asked if there was anything that he could help us with before he left for his next call with Copelands. It was WONDERFUL TO MEET SUCH A WONDERFUL YOUNG GENTLEMAN who assisted 2 Elderly (71 and 72 y.o) people devastated with severe disabilities. He is surely an asset to Copelands and I will be using Brandon Copeland in the future to replace my light fixture and Air Conditioning needs just because of people like Calc Trammel.

  • Review 55 (2024-08-22 - Rating: 5)

    The experience from the initial call to the visit was šŸ¤ŒšŸ¾!! All 50M of our questions were answered and there were no pushy up-sales. Caleb and Jordan were the techs sent to our home: timely, professional and explained everything they were supposed to do according to what WE requested and provided a thorough debrief once they completed the work. No surprises at the end. Couldnā€™t have asked for a more pleasant and professional experience!! Thank you CHS!

  • Review 56 (2024-09-17 - Rating: 5)

    Highly recommend! Josh the technician was very friendly, professional, and explained everything he was doing and answered all of my questions. Very knowledgeable! Great service and will definitely be using them exclusively!

  • Review 57 (2024-08-29 - Rating: 5)

    Seamless experience with Copeland to replace our A/C system. From Josh to everyone at the office and the install team they were courteous friendly and professional. I would recommend Copeland to anyone needing a honest trustworthy company. Thank you all again

  • Review 58 (2024-12-04 - Rating: 5)

    Danny did an excellent job. He diagnosed the issue, got the part and installed quickly. I would definitely bring him back for any other needs.

  • Review 59 (2024-11-14 - Rating: 5)

    Copeland is the best I had to reschedule my AC unit checkup and they were very accommodating and when I called them back for a new date they sent the technician Josh who inspected the inside and outside units to make sure Iā€™m ready for the winter months. Thank you Copeland team for your continued professionalism one happy customer here šŸ˜Š

  • Review 60 (2024-08-22 - Rating: 5)

    Zach, Came out to check out my unit and he explained everything he did to me in detail. I was not charged a thing for his services . I live in Garland and he came all the way from McKinney free of charge. This is truly a blessing , they are a blessing for helping all of us. May your business continue to grow.God bless you all!

  • Review 61 (2024-10-02 - Rating: 5)

    The guys were great they took pictures showed us everything that needed to be done. Unfortunately, we canā€™t afford it at this time and we donā€™t do financing. Weā€™ve always been cash people, but I would recommend them because they seem very honest and they know what theyā€™re doing.

  • Review 62 (2024-11-14 - Rating: 5)

    Great experience. Jonathan was polite and clean. The team was very conscious and respectful while working.Would certainly recommend in the future.

  • Review 63 (2024-08-07 - Rating: 5)

    Had a wonderful experience with Alex and Eloy. They did our A/C unit and worked on the furnace in the attic. It was 120 -130 degrees in the attic and they kept going the whole day.They also came upon many issues such as filter for the return plenum not having access and found a solution for it.There ability to find solutions on the fly made this A/C replacement seamless. Highly recommended !

  • Review 64 (2024-08-18 - Rating: 5)

    Caleb was our tech he came out on Sunday afternoon was here for about 5 minutes found the problem and had the AC up and running 10 minutes later. Im so pleased with him, he was polite and courteous and stayed to make sure there were no more problems. 5 stars ā­ā­ā­ā­ā­

  • Review 65 (2024-09-03 - Rating: 5)

    The service technician was very knowledgeable and personable! He explained things very well! I would recommend him anytime to anybody! He knocked it out of the park! On a scale of 1-10 I give him a 10+++! Excellent! Jordan was great!

  • Review 66 (2023-01-05 - Rating: 5)

    Chris and Louis are amazing! They took a 30 year old system out and replaced it with brand new AC/Heating units. They did a total professional job and left my house cleaner than it was before they started. Thank you to both of you and Coplands! Highly recommend to anyone wanting to live stress free through our Texas seasons.Geoff & Tabby Mcalister

  • Review 67 (2024-09-17 - Rating: 5)

    The gentleman that fixed my AC were professional and quick. Very nice and kind. There prices were less than other companies. I would definitely recommend them.

  • Review 68 (2024-08-01 - Rating: 5)

    Although I contact Copeland by mistake, I know it was divine intervention that sent Bryant C my way. He was courteous and knowledgeable, not pushy as some tech can be. He was patient and answered all of my questions thoroughly. I look forward to a long term relationship with Bryant & Copeland.

  • Review 69 (2025-01-07 - Rating: 5)

    If you need anything HVAC related I highly suggest copeland home services they are very professional ,knowledgeable and friendly! I would recommend Josh Murray every time!

  • Review 70 (2024-07-20 - Rating: 5)

    Caleb just came to my home, and he was fantastic. He had to overcome a technical issue on his side to make a diagnosis, but once he did my home was running cool. Thanks to Caleb for his fantastic customer service, and thanks to Copeland for the free fix! Will use again.

  • Review 71 (2024-12-30 - Rating: 5)

    Canā€™t say enough about the professionalism and timeliness of the service technicians. Arrived when they said and got my unit running! Highly recommend!

  • Review 72 (2024-07-07 - Rating: 5)

    Rave review for our technician Josh Murray who came out to check out our A/C that was blowing hot air. He did a thorough inspection of the system and was able to give us a short term fix. He even went so far as to check the warranty on the unit and walked us through the repair process step by step and gave us 3 options to choose from. Great guy, and great company! 10/10 would recommend!

  • Review 73 (2024-09-20 - Rating: 5)

    9/19/24 Gage was very helpful & John on getting us approved & setup time for installation of new unit. Thank all very much. 9/20/24 They just finished the job & everything was great.

  • Review 74 (2024-11-26 - Rating: 5)

    Called Copeland for some outside electrical work that included some minor trench work! They identified the problem and immediately came up with solutions to fix the problem! Work staff was very professional and considerate! I always consider Copeland my go to for plumbing, air conditioning and electrical work!

  • Review 75 (2024-08-08 - Rating: 5)

    Gage and Jordan are simply amazing. They were professional, courteous, and educated me on the services needed to ensure my HVAC was in top top shape! They deserve a raise and bonus! Copeland Home Services is highly recommended.

  • Review 76 (2024-08-17 - Rating: 5)

    I normally do NOT write reviews because of personal reasons but I needed to give credit where Credit is due, after seeing the information about Brandon on Facebook I decided to reach out, I wont go into every detail, the main thing is the technician that came out was Ryan, he was a blessing, I had already paid another company in April to come out to complete a service check but sometimes you just had to go am extra mile, Ryan was very honest, a pleasure to fellowship with and a blessing to meet. I am glad to have experience such integrity which is hard to find these days, we MUST keep praying that God will give us his children, honest people.

  • Review 77 (2024-09-15 - Rating: 5)

    Zack Remillard just came out at 9pm after our Unit stopped working, was AMAZING, and super professional. I told him we have little kids and he fixed the problem quickly at an amazing price too!! Will 100% ONLY be going with them from now on for my HVAC needs and suggest everyone else should too!

  • Review 78 (2023-05-09 - Rating: 5)

    Brandon Long came into check out our AC Unit. He was courteous and explained everything that was going on with our system. He also let us know what needed to be fixed. Highly recommend them. You can expect someone friendly and respectful of your home to come in and give you some words of relief knowing that you called someone you can trust!! Thank you!

  • Review 79 (2024-10-04 - Rating: 5)

    Caleb and Michael did an excellent job. Caleb is very knowledgeable about his work. He articulates very clearly of the work he completed and the necessary recommendations. 5 stars all the way.

  • Review 80 (2024-10-25 - Rating: 5)

    In this day & age, it is so refreshing to have such good service. I took a chance on Copeland & those two guys were so professional. I trust them totally and will be a lifelong customer.

  • Review 81 (2024-07-27 - Rating: 5)

    Samuel was very polite and friendly. He took his time repairing my Ac unit. He worked clean and organized. After he finished he made sure the Ac unit was running correctly and made sure my home was cooling before it he left. I would recommend Copeland and Samuel if you should have any problem with your Ac unit. Thank you Samuel and Copeland!

  • Review 82 (2024-07-10 - Rating: 5)

    I had to text come by today to check my AC out because it was acting weird. They adjusted my thermostat upstairs and checked out my Freon. They were fantastic and I asked him how much do they he said was free. I took there business card if I could ver need some one again I will call them.also the lady who set up the appointment was fantastic great Company

  • Review 83 (2024-06-05 - Rating: 5)

    Zach came out because my ac wasnt cooling properly. Found that the thermostat was bad. He had to diagnose poor wiring from the last company that worked on the system. Everything works great now. Got signed up with their service plan. I highly recommend it. Already saved me money. Good company. Great employees

  • Review 84 (2024-08-22 - Rating: 5)

    Alex was very thorough.He did not stop until he figured out the problem and solved it. Excellent service. We would use them again!

  • Review 85 (2024-08-19 - Rating: 5)

    Iā€™m forever grateful for Copeland home services! They had one of their technicians Zach come out and figure out what exactly was going on with one of our ac units. We had already spent hundreds of dollars for different companies that couldnā€™t tell us what exactly was wrong with our units but Zach was able to diagnose the issue within an hour.

  • Review 86 (2024-09-11 - Rating: 5)

    James and Jordon were professional and courteous. They quickly diagnosed the problem and offered solutions and options for moving forward. I appreciated their desire and willingness to provide professional insight into making the best choice for correcting our problem.

  • Review 87 (2024-09-07 - Rating: 5)

    My AC was not cooling properly and I had a feeling it was time to have a new updated system put in. I called Copelands and they came out immediately to help figure out the issue. John was knowledgeable and explained that my AC was needing to be replaced, I was worried that we would be with out cool air for days but Copelands installed a new system right away and got us back up and running in no time at all. I highly recommend this company to anyone! Thanks again John and the entire Copelands crew!

  • Review 88 (2024-10-11 - Rating: 5)

    Just had an HVAC tune-up done by Jordan. He did a great job and explained everything he was doing very well. Looking forward to many more good experiences with Copeland!

  • Review 89 (2024-11-01 - Rating: 5)

    Josh was very helpful and thorough helping me with my air conditioning issue. He is trying diligently to help us finance a new unit.

  • Review 90 (2024-07-31 - Rating: 5)

    Zack and josh were amazing. Yall are a great company and completely care about customer service and professionalism. Will be using your company in the future and will be recommending to anybody who needs quality work done

  • Review 91 (2024-08-01 - Rating: 5)

    The whole experience was awesome! Gage and Alex were completely professional. A pleasure to meet both! Incredibly fair pricing! Wont call anyone else in the future if/when needed.

  • Review 92 (2024-09-05 - Rating: 5)

    Zack was awesome!! My house is older and has obviously been reconstructed in weird ways. But he found a way to clear the line which was blocked and dripping through the soffit. Definitely will have Copeland come back!! Even looking at the service plan!

  • Review 93 (2024-10-30 - Rating: 5)

    Mr. Zack explained everything to me as he was working on the on my AC unit the way that I would understand it thank you for your service. 10-30-2024 on this date Mr Michael and his partner came out and checked everything out and explained everything to me that needs to be fixed or replaced in a way that I understood it and I really appreciate him and the company thank you šŸ™šŸ¾

  • Review 94 (2024-06-18 - Rating: 5)

    Alex and Sebastian did an amazing job. Extremely polite and keep the air clean. They made sure everything was running great. Also, Gage our technician we had that came out. He did an amazing job as well. Did everything they could to get us the best price possible.

  • Review 95 (2024-08-31 - Rating: 5)

    Jordan with Copeland Home Services provided great service and came on friday evening on a holiday weekend. Most companies wouldnt think about it. He explained everything and answered all my questions i had about my system. I am a new customer and very impressed with Jordan and the overall experience with Copeland services.

  • Review 96 (2025-01-07 - Rating: 5)

    Copelands Home Services is your One Stop Shop for HVAC, electrical and plumbing..If you are in need of a company for repairs or maintenance for your home look no further this company is top notch from the office staff, to the service techs down to the installers!p.s. ask for Josh!!

  • Review 97 (2024-08-25 - Rating: 5)

    In a word, AWESOME! Vincent with Copeland h services was here in less than an hour on a Sunday in 100 degree temperature to get my A/c back up a. Running! SOLID service with amazing speed, focused on attention to detail. Highly recommend!

  • Review 98 (2023-12-13 - Rating: 5)

    I called Copeland for an electrical issue in an upstairs bedroom. Brandon called ahead of time and showed up looking professional and friendly. Very knowledgeable and was able to diagnose the bedroom light fixture! Also, offered and inspected entire home electric inspection. Found some faulty circuit breakers. Thank you again for the quick call out!

  • Review 99 (2024-06-12 - Rating: 5)

    We 100% recommend Copeland Home Services!Brandon was very professional yet personable, and solved our issue quickly. We were so impressed that we signed up for a maintenance plan which saved us money in the long run. Our minds are now at ease, knowing well get through the summer comfortably.Thanks Brandon!!

  • Review 100 (2024-08-16 - Rating: 5)

    We are so thankful for this company & our serviceman Blake. Our A/C quit last night & they had it fixed by 2:00 today. Very professional & are helping us fix what would be future issues. Highly recommend. Thanks guys.

  • Review 101 (2023-06-24 - Rating: 5)

    They stood by everything they saidā€¦.a storm rolled in and delayed the appointment, still came out afterwards in the evening on the same day (Friday) very professional!!Rare thingā€¦ very trustworthy too!I never felt like I was going to be scammed.Brandon, Dennis and Curtis thank you being true to your wordā€¦..

  • Review 102 (2024-08-12 - Rating: 5)

    Garrett arrived on scheduled time. He took his time to understand the issues and did a through inspection.This requires additional work to find out the root cause of the problem. He promised to send the estimate today. He is very helpful.

  • Review 103 (2024-10-16 - Rating: 5)

    James came out and was amazing. I am a caregiver and need my ac unit and he got it to quit freezing up free of charge even told me how to prevent issues between services as hectic as my house is he was a life saver for sure. Will always call Copeland back

  • Review 104 (2024-11-08 - Rating: 5)

    I once again had to turn to this company to replace my entire system. They did an amazing job through the entire process. John diagnosed, Brandon helped get me a good deal with financing, and Chris worked hard for 2 days installing the system. This entire process was 3 days long and we are back with heat and a new a/c system with 1 year free maintenance. I will be recommending this company to everyone I know.It never fails Copeland is just an amazing place to do business with. So it was time for my season maintenance and Josh with his side kick Brandon (looks Asian but isnā€™t-just so people know it is a different one from my previous posts) came out and did a great job. They even took their time to play with my fur babies and have a conversation with my kids. This company is so family oriented and willing to help when things get crazy.

  • Review 105 (2024-07-07 - Rating: 5)

    I really appreciate Jonah hard work and professional knowledge. He takes timeout to listen about your concerns. Am so grateful that he takes the time to discuss about the issue and shows a video; so I can have a visually picture, better understanding. By the time he answers all of my questions I am so stress free. Now I have more knowledge and I am so greatful for Jonah finding the root of the problem and his hard working ethics.

  • Review 106 (2024-09-06 - Rating: 5)

    Eloy and Victor were very professional. They got my coil replaced and fully tested the system afterwards. It took longer than I expected, but I would rather it done right than rushed.

  • Review 107 (2024-03-20 - Rating: 5)

    Awesome work beutiful brandon ur the best his workers cris and samuel they where awesome love there work very responsible guys and very respectful the best

  • Review 108 (2025-01-06 - Rating: 5)

    Josh came out and did a thorough inspection of my system. The service is absolutely top notch.

  • Review 109 (2024-08-12 - Rating: 5)

    Calab Trammel came today, found out it was the compasitor , gave us a solid price, however we are on a very fixed budget ā€¦ but Copeland is different. He fixed our issue and are letting us pay on Wednesday!! Yes thatā€™s rightā€¦..they fixed it! We are very happy customers for life now.

  • Review 110 (2024-09-18 - Rating: 5)

    Absolutely the BEST! Look no further...Vincent was knowledgeable, friendly, prompt and was willing to explain every step, in order to get our AC cooling better. Thanks so much!

  • Review 111 (2024-06-16 - Rating: 5)

    When I first called the my were really booked but I explained that I had an event and they still put me on the schedule and came out on an initial call to my home in Red Oak, Tx. And addressed my issue but I still had a drain issue the next dayā€¦ I called in to the office on Friday afternoon and they did not argue or debateā€¦ They immediately sent another technician name Brandon out who I think was the owner that same day to address the problem and he was fast , efficient and very transparentā€¦. This company is A1 for me and have excellent customer service and I highly recommend them for your A/C serviceā€¦. They Truly are family friendlyā€¦.

  • Review 112 (2025-01-08 - Rating: 5)

    Jordan did a great job at fixing my problem! Very professional and nice, explaining every step.

  • Review 113 (2024-05-07 - Rating: 5)

    We are very happy with the service we received from Copeland. Brandon was great when he came out and gave us the estimate and then worked with us to secure financing we were comfortable with. Jonah and his crew were amazing, often working late but always with smiles. They installed a french drain for us which was no easy task. Our yard would flood during rainstorms and we have two big trees that have roots that made digging very hard for the workers. They never complained though and were all very friendly. Jonah was also very knowledgeable, polite and professional, making us feel like we were always in good hands. He explained everything to us and was always so patient with our questions.

  • Review 114 (2024-08-29 - Rating: 5)

    Mitch, Josh and Jordan came out and did an excellent job of answering all my questions and addressing all of my concerns. I would highly recommend Copeland Home Services to anyone going through Heating and AC issues

  • Review 115 (2024-08-12 - Rating: 5)

    They showed up on Sunday and Gage was the best! Checked my system, found the issue and took care of it, no charge. Honest company that doesnt do the typical bait and switch. Highly recommend. Ask for Gage.

  • Review 116 (2025-01-03 - Rating: 5)

    Quick, transparent, and done right! The service exceeded expectationsā€”professional and efficient from start to finish.

  • Review 117 (2025-01-02 - Rating: 5)

    Jordan and Michael came out and took care of everything. The price was more than fair and they communicated when they were a few minutes behind.

  • Review 118 (2024-07-18 - Rating: 5)

    Bryant and Matt were very professional and courteous. They found the issues and provided a solution that will be executed tomorrow for a fair price. Highly recommend them.

  • Review 119 (2024-07-04 - Rating: 5)

    Bryant arrived at my home with a positive attitude and winning smile. His first words were Im here to take care of you. He proceeded to diagnose my problem and showed videos taken during the process to better educate me. It was late in the day and I would be without air another night as the parts store would soon close. He took a chance and made the trip only to arrive and be told an error was made and the needed part was not in. Brian has such a natural passion for people and his job that he went above his duty to bring me a portable AC unit and installed it so I would be comfortable overnight. I was so moved by his actions that it truly brought me to tears. He returned as promised with the part in hand to complete the job by 10am on a holiday. Im still in awe of a company that must indeed stress customer satisfaction as a core value among its employees. Yes, I did sign up for the membership as I cant imagine any other company besides Copeland servicing my unit. People matter with Copeland! Bryant is a jewel.

  • Review 120 (2024-11-06 - Rating: 5)

    Chris and Sam came to do a new unit install today. They were great. My kiddos were very interested in it all and one wanted to help. They were patient and kind with them, as well.We have had nothing but an amazing experience with Copeland, so far. From those who answered the very first call, to the inspection, finance options and the install.Thank you. We highly recommend their services

  • Review 121 (2024-07-10 - Rating: 5)

    OMG!!! When I give a 5 STAR rating, itā€™s got to be a GR8 experience. I hardly ever write reviews but this company absolutely deserve the recognition. I was very pleased with the customer service, professionalism, and knowledge the two technicians displayed; one being Brandon Long. Both technicians were very respectful of my dwelling; they did not enter my home without shoe coverings and informed me when they would be exiting the home. I would definitely recommend Copeland to my friends. No one tried to sell me anything extra or tell me I had additional costly issues with my HVAC system. My issue was addressed, explained, and RESOLVED! GOD BLESS HONEST COMPANIES! šŸ‘šŸ¾šŸ‘šŸ¾

  • Review 122 (2025-01-06 - Rating: 5)

    Very friendly and got the right answers. Looking forward to them doing my generator transfer switch! Quick service and local!

  • Review 123 (2024-07-27 - Rating: 5)

    Took a chance with Copeland after stumbling upon their ad from Google search and reading all the great reviews I decided yes and reached out to them. Needless to say they were at my house before the thermostat could rise another degree. Bradley returned with the part-in no time, and we are now back and running efficiently! Most importantly they are professional, fair pricing and transparent! Needless to say Copeland will be who we call for all our future AC and Heating needs!! Thanks for making our experience quick, cool and easy!

  • Review 124 (2024-11-29 - Rating: 5)

    Danny was very helpful and explain everything he was doing. Quick service and glad they were able to come out so quickly.

  • Review 125 (2023-08-09 - Rating: 5)

    Scheduled an appointment for three small issues with the AC. Technician showed up in the time frame, very polite and helpful. The quote was reasonable and completed in less than an hour. I highly recommend this company!

  • Review 126 (2024-07-02 - Rating: 5)

    I took the chance and requested a service call from a Facebook ad. I thought it was a scam but it wasnt. After the third pop up I said let me contact them. They are a real company! My technician was Zack...hes a GIANT! He was nice, professional and EXPLAINED everything. He came out and inspected the system, took pics, explained what I needed and gave me my estimate. Hope to have an install by weeks end.

  • Review 127 (2024-04-13 - Rating: 5)

    If you need a new AC/heating system or repair, I highly recommend Copeland Home Services. From the bid to the install, these guys were true professionals. They worked with us to find a fit for our budget and a payment plan we could afford. The install was smooth and well-done. Alex and his crew were awesome and didnā€™t leave a single mess behind anywhere. Were very polite and respectful, and they stayed until everything was done and tested. (Finished at 10 pm). Iā€™d give them 10 stars if I could.

  • Review 128 (2024-06-28 - Rating: 5)

    Josh was super nice and a pleasure to work with. He ran into some snags, but was determined to get the job done. Very professional and worked in the heat without complaint to get us fixed up. Thanks Josh and welcome to Texas!

  • Review 129 (2024-11-12 - Rating: 5)

    Josh Murray was very knowledgeable and professional in his work, and was open and honest in our discussions about our aging system. I look forward to using Copeland Services again.

  • Review 130 (2024-11-16 - Rating: 5)

    Im grateful for the professional work the installation of a new heater furnace that the pros of COPELAND HOME SERVICES did on my house. I recommend them to whoever needs a excellent heating repair on their house..they installation within a few hours. Thanks to you CHRIS, ELOY , JOSH SALAZAR and two other guys that I met before..Sorry I cant remember yall names but all were all nice...P. S. Very decent price

  • Review 131 (2024-11-27 - Rating: 5)

    10/10 from James today ! Came to maintenance our unit & was thourough and showed us the exact issues he was talking about ! Always positive expieriences with Copeland !!

  • Review 132 (2024-12-31 - Rating: 5)

    Josh was friendly, professional and knowledgeable. I would highly recommend him.

  • Review 133 (2024-02-26 - Rating: 5)

    Bryant came out to check our mini-split unit. It had acted up, but of course, worked fine when he came. He still checked everything out and gave us lots of very useful information about the unit. He was very professional and we very much appreciate the great service. We will definitely call and ask for him again should we have any problems.Donā€™t hesitate to call Copeland Home Services. Theyā€™re fantastic.

  • Review 134 (2024-08-10 - Rating: 5)

    Gageā€™s services showed his knowledge/expertise and his engaging personality. Did his job in such a professional manner including explanation. Kudos to Copeland for having the foresight of his hiring.

  • Review 135 (2024-10-31 - Rating: 5)

    Excellent customer service, professional (no high pressure sales) and provided deliverables as agreed upon. Would highly recommend Copeland Home Services for any a/c repair/installation needs.

  • Review 136 (2024-06-28 - Rating: 5)

    Caleb was very professional in helping with my issue. He arrived quickly and was VERY personable. He discovers the problem with my HVAC in minutes . Also, when calling Ashley and Tiffany were both so helpful in getting my account set up and getting someone out to my house in less than two hours. 10/10 will be using them again.

  • Review 137 (2024-08-20 - Rating: 5)

    Ryan, was my service technician who went over details of what I needed and what I would benefit from in my repairs. he didnā€™t try to upsell me on anything he was just honest and sincere. Thank you Ryan.

  • Review 138 (2024-07-07 - Rating: 5)

    I highly recommend the service tech Brandon! He was such a delight and incredibly knowledgeable. Itā€™s always stressful when your AC craps out on you, but having someone to help and actually knows what theyā€™re doing is a stress relief Iā€™m grateful for.

  • Review 139 (2024-08-10 - Rating: 5)

    Copeland HVAC provide excellence 5 stars services. Caleb Tramel for his courtesy n honesty to a late hour o an hot A/C rescue. Johnathan Diamond with partner, Sebastian Barren resolve the problem with quick efficiencyKnowledgeable diagnostics solutions.Very much appreciated n highly recommend.Thanks, John L.

  • Review 140 (2024-05-24 - Rating: 5)

    Chris was excellent, communicated the process of removing the two inside air movers and outside compressors and replacing each with the new units. Chris and his partner worked very hard, up and down the attic steps numerous times removing the old equipment and bringing in the new, completing the project timely and even helped program my phone to the new thermostats. They wore boot covers each time in and out, They cleaned up everything when done, I am extremely satisfied with their work and would highly recommend them if you need your ac units replaced or repaired. Thank you Chris.

  • Review 141 (2024-09-30 - Rating: 5)

    Honest and genuinely wants to solve your problems! One of the most passionate owners Ive met whos not interested in taking advantage of their customers! Thank you Copeland Home Services for being a gem in the Rockwall, Heath, Fate, and Royse City area communities for all of your HVAC and Electrical needs!

  • Review 142 (2024-09-15 - Rating: 5)

    Josh was very professional and they brought in coolers immediately to make our home comfortable until our new unit got installed. I highly recommend!!

  • Review 143 (2024-11-26 - Rating: 5)

    Technician was very Respectful, Knowledgeable and Helpful. Preferred to have him come back to do the maintenance on our heating or cooling. Not sure if the office communicated with him about being here yesterday because he didnā€™t know that. Day late, but it got done.

  • Review 144 (2024-07-26 - Rating: 5)

    Caleb, the repairman who diagnosed our AC issue, was competent, sociable, and pointed out what might have caused our AC issues. If its determined that we need an AC replacement, Copeland will probably be the first place well call.

  • Review 145 (2024-07-25 - Rating: 5)

    I had the pleasure to meet Bryant Carreon yesterday when he came and serviced my AC unit. Bryant greeted me with a smile, explained everything he was doing, and was very professional the entire time he was here. He appeared to genuinely enjoy his work. I will be asking for him by name in the future.

  • Review 146 (2024-09-28 - Rating: 5)

    Zach was amazing and very knowledgeable, he quickly figured out what the issue was, and we were able to get the AC fixed within minutes.

  • Review 147 (2024-12-12 - Rating: 5)

    Copeland is always excellent. They are extremely professional, honest and always do a great job! Highly recommend.

  • Review 148 (2024-11-13 - Rating: 5)

    Couldnā€™t ask for a better experience. Josh Murray was first contact. Troubleshot system and walked us through options and stopped by during new installation work to do a personal check up.

  • Review 149 (2024-08-14 - Rating: 5)

    Caleb is my favorite tech Orion I have ever had for my air conditioning check ups ever! He is such a wonderful person besides!

  • Review 150 (2024-07-21 - Rating: 5)

    Had probably one of the best, if not the best, ever experiences with an HVAC tech. Jeremy with Copeland Home Services was incredibly knowledgeable, thorough and personable when he came out to diagnose our hvac. Ran more tests than other other contracted tech and kept me aware every single step. If youā€™re searching for a reputable HVAC company that operates ethically and with integrity, look no further than Copeland Home Services. Thanks again Jeremy!

  • Review 151 (2024-07-17 - Rating: 4)

    I saw an ad on Facebook for Copeland Home Services advertising that they wanted to bless the community with free ac repairs for those who couldnt afford the repairs. I was leery, but I scheduled the appointment to have them come out. It was perfect timing for me, as Im currently on unemployment and thriving on window units in Texas (need I say more LOL). Zach and Josh came out and were very professional and polite. They tested my ac unit/system and determined the issue and explained what was needed thoroughly. They gave me an estimate for the cost of repairs thats good for 30 days. I would like to mention that they also allow payment plans for their services as well - half up front and half later. Im on unemployment so I cant squeeze that out right now, but I do appreciate the option. I only gave them 4 stars because my unit wasnt repaired for free as the FB ad mentioned, but they are definitely worth checking them out with the free estimate.

  • Review 152 (2024-09-20 - Rating: 5)

    James was absolutely great !!! Kept me In the loop with everything he was doing. Very honest and on time. I believe I found my new ac company !!!

  • Review 153 (2024-08-06 - Rating: 5)

    Did a great job. Fix the AC right up. Got here on time, very professional. Prices were very competitive. Thanks again. We will recommend you to family and friends.

  • Review 154 (2024-08-17 - Rating: 5)

    Very thorough and explained in realistic terms what he recommended and areas he advised werenā€™t necessary or priority. Worked up various budget proposals. Highly recommend him and Copeland Home Services!

  • Review 155 (2024-11-03 - Rating: 5)

    Josh was so quick in diagnosing my HVAC system issues. He took care of the repairs completely and kept me informed every step of the way. He was pleasant to work with and I look forward to a long relationship with Copeland services. Josh was amazing and put my fears to rest

  • Review 156 (2024-07-09 - Rating: 5)

    Josh M. was our tech today. Even though we werent able to completely fix the issue (our end not his) he was able to get us a temporary fix. Highly recommend and will be our new go to for all our major home needs. Thanks again, Josh!

  • Review 157 (2024-07-06 - Rating: 5)

    Jonah was supper professional, courteous, diligent and mindful of my home. The install went very very well. He was extremely knowledgeable at the craft. I recommend Copeland and this man wholeheartedly. ā¤ļø

  • Review 158 (2024-07-02 - Rating: 5)

    Brian came out in under an hour found the problem with the air conditioner in a short time and had the issue resolved shortly thereafter. He advised me up front of the cost and then proceeded to repair it. The cost was very reasonable and Brian could not have been nicer.

  • Review 159 (2024-11-13 - Rating: 5)

    Josh is Very knowledgeable. Kept me informed and easy to talk to. Better keep him. The good ones like him are hard to find.

  • Review 160 (2024-05-09 - Rating: 5)

    Brandon came out and got my unit working fast and showed me all the things that needed done or things I can do to improve things. I really appreciate the honesty and reasonable prices they have. Iā€™ve had other companies come out and charge me triple the amount I was charged for the same service for today. I will definitely be using Copeland home services again! HIGHLY RECOMMEND!!!

  • Review 161 (2024-12-30 - Rating: 5)

    Gage and Josh came out and got my heater working! Very professional and courteous!

  • Review 162 (2024-07-07 - Rating: 5)

    Jonah is awesome to work with! He is very knowledgeable and professional. He represents his company well and is trustworthy as well as informative. 100% will recommend to all my friends!

  • Review 163 (2024-04-20 - Rating: 5)

    John, Bryant, Chris, Sam, Mario, and Alex did a great job installing my new AC and cleaning the ducts. Replacing our old worm out AC was a big purchase for my family, but with the warranty and service packages from Copeland Home Services made my decision an easier one. I had a consultation and the team was at my house installing a new unit the next day. Quality of work was top notch, the people working kept me updated every step of the way and was hustling to get it done so we could have cooling. Brandon Long was who sold me first though. He shot me straight and answered all my questions and offered services and solutions to help ease my mind. A stand up guy and much appreciated honesty from him. Thanks Copeland Home Services for making our house cool again.

  • Review 164 (2024-08-26 - Rating: 5)

    Love these guys! They fixed my leaking toilet quickly, and the price was super reasonable. The serviceman was really funny too.Updating to say that they did a fantastic job when my sewer pipe needed to be repaired. It was a big job, but they did it quickly and for a very reasonable price. I called several plumbers and Copeland was the least expensive. Thanks!

  • Review 165 (2024-04-03 - Rating: 5)

    I saw 4 different air conditioner technicians they were all 4 extremely polite and respect, they were also very professional. They were on time as well I would refer anyone to Copeland home services! They are amazing! I got a whole new ac unit they had it done in about 2 hours. I saw Brandon and John yesterday came out for the service call and then the other 2 guys that came out to install the new unit Iā€™m sorry but I donā€™t remember their names. But they were all amazing!

  • Review 166 (2024-11-01 - Rating: 5)

    Copeland had the best bid and the best service overall. There were never any issues with the service I received and all of the people they sent for the job were very polite.

  • Review 167 (2024-05-03 - Rating: 5)

    Hi everyone, today we had Copeland Home Services out to repair our air conditioning system. Brandon Long the general manager arrived at our home on schedule and completed the repairs professionally and neatly. If you need honest, professional air conditioning, electrical and plumbing services this is a great company. I highly recommend them.

  • Review 168 (2024-07-06 - Rating: 5)

    Zach and Matt showed up at 9 pm to confirm what we suspected was a bad compressor. They went over the options and contacted the owner to find out if it was possible to get us fixed the next day. Not only was their estimate the lowest we had received, they were able to get the job completed the quickest! Thanks!

  • Review 169 (2024-08-22 - Rating: 5)

    Zack came out and diagnosed my system he helped me figure out the issue and took care of it super quickly would highly recommend him and this company again. Thank you so much

  • Review 170 (2024-08-20 - Rating: 5)

    Gab and Josh were amazing. They were knowledgeable and efficient. Great job. I would definitely recommend them for anything A/C or Heating.

  • Review 171 (2025-01-02 - Rating: 5)

    Josh & Gage thank you for coming out to fix my heater today. You guys are awesome!

  • Review 172 (2024-06-18 - Rating: 5)

    Brandon Long just visited our home. Was here from about 630pm-9pm fixing our unit! He quoted me lower than ANY OTHER HVAC COMPANY! It had gotten to 80Ā° in my home and I have a wife, daughter, and a dog. Needless to say we were miserable! Milestone had messed up my unit and he got it fixed and worked with me on payment! I canā€™t thank him & Copeland enough! He was truly a blessing and now we can be comfortable again! They are now my HVAC company for life!! 100% !!

  • Review 173 (2024-12-24 - Rating: 5)

    Quick and professional service. James was out today and handled our issue. Thank you

  • Review 174 (2024-07-01 - Rating: 5)

    It was a precarious start being that the items that were recommended did not appear to measurably improve the system. These concerns were relayed to Chris and he began earnestly to explore ways to alleviate my concerns. I will say he went above and beyond to make the system work to my satisfaction. It was a hot day in the attic and he worked hard at it. Thank you Chris!

  • Review 175 (2024-05-22 - Rating: 5)

    Matt was highly professional and explained all of the details of what was going on with our unit. When I spoke with Tiffany on the phone, she was very helpful and offered next day service! I would highly recommend Copeland for your home management needs. Thank you guys!!!

  • Review 176 (2024-02-19 - Rating: 5)

    Copeland Home Service and their Technicians are GREAT. They show up when they say they will. They work with you and they are available 24/7. The Technicians are Knowledgeable and friendly. They get the job DONE. Jonah Tulmau was great. He was on time. Courteous, friendly and knowledgeable. He took the time to show us what caused the problem and gave us several options to fix the issue.

  • Review 177 (2024-02-22 - Rating: 5)

    Im very pleased w/the service. Promptness is always a plus, and that was indeed displayed today.Enrique was personable, engaging and knowledgeable. I understood what was needed and what Im paying for.He even changed a light bulb for me! Im vertically challenged and couldnt reach it. Thanks again, dude! So far, Im glad to be a member! Good job guys!

  • Review 178 (2024-07-24 - Rating: 5)

    Zack and Matt was great and very professional. They came on time and we are now, sitting in our home with AC !!! FINALLY no more window units.. I truly recommend Copeland Home Service šŸ’Æ

  • Review 179 (2024-11-07 - Rating: 5)

    Josh Murray was great. He was honest about what needed fixed, and he took before and after pictures of everything.

  • Review 180 (2024-08-14 - Rating: 5)

    Garrett Morris was great. We had a water leak and he knew exactly what to do and it was fast. Didnt coat an arm and leg either. Thank you Garrett!

  • Review 181 (2024-06-12 - Rating: 5)

    Great service. Came at beginning of 2 hour window. Spotted issue and got the home cooling back up within an hour. Zack was able to describe the issue, explain the process and how it was working and then proceeded to get us back in business! No more melting inside the house!!

  • Review 182 (2024-10-18 - Rating: 5)

    What great service from this company. Josh, the service man that came out couldnt have been any more polite and friendly. He made sure he checked everything and all working properly once again So glad we saw Copeland advertise on Fbk. They the best! Tks to Brandon the owner.

  • Review 183 (2024-07-24 - Rating: 5)

    The technician was prompt, kind, considerate, thorough, explained potential problems with flushing hot water heater, explained todays procedures, ensured hot water was working properly after his service, advised about future proactive measures to take, and provided a good service.

  • Review 184 (2024-07-02 - Rating: 5)

    Home warranty service came out and troubleshot a capacitor that needed to be replaced, these guys tried to pitch a whole new unit! Tech confirm no issues with breaker or any other issue.Update: Resolution was completed.

  • Review 185 (2024-08-26 - Rating: 5)

    Great membership options, looking forward to having Copeland Home Services maintain our HVAC system for many years to come. Thanks Zack!

  • Review 186 (2024-07-07 - Rating: 5)

    Do you guys know the GOAT?! His names Jonah! We had an emergency where both of my sisters toilets had clogged and it was a mad mess as those were her only toilets!-on top of more troubles and worries at my parents house across the alley! Jonah was swift in solving any issues and put ALL of my worries to rest! I asked him questions non-stop and he was kind and patient with each one!Jonah is a peoples person-kind, helpful and professional!For any plumbing needs, I couldnt recommend him enough! Hes knowledgeable and highly competent!

  • Review 187 (2024-09-19 - Rating: 5)

    Zack did a great job! He made sure everything was up and working, good price, friendly service!

  • Review 188 (2024-11-07 - Rating: 5)

    The guy was respectful kept us up on the delay and explain to us the reason for the delay and they where cool cats I will mention you guys if I ever here someone say they need an A/C unit in and outā€¦ā€¦.thanks

  • Review 189 (2025-01-04 - Rating: 5)

    A replacement unit was required. While this was not the preferred outcome, Jonathan and his team performed admirably in the installation. System testing confirms functionality is optimal.

  • Review 190 (2024-04-05 - Rating: 5)

    If you are looking for an honest group of professionals look no further than Copeland!I have had the pleasure of working with Brandon and his colleagues on a personal level with my home and on a business level with the dental office I manage. There is nothing they canā€™t do when it comes to plumbing and electrical and AC.I will forever be a loyal customer because of the work ethic this company has!Today I got to meet another great team member Zack. Thank you for my summer tune up! Me and my unit are now ready for the Summer.

  • Review 191 (2024-10-16 - Rating: 5)

    Josh was the technician that came out. He was professional, thorough and personable. Really great service he went above and beyond.

  • Review 192 (2024-07-07 - Rating: 5)

    Great and prompt service! Jonah was personable, knowledgeable and honest. Loved working with him to get the new water heater installed and figure out other sink issues

  • Review 193 (2024-07-03 - Rating: 5)

    Gage did a fantastic job! Kind and knew what he was doing. Check the attic changed filter while he was there. Showed me why the part was bad! Excellent Job! I will use this company for my hvac and plumbing needs! People you can trust!

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