Mr. Rooter Plumbing of The Inland Empire

Photo of Mr. Rooter Plumbing of The Inland Empire

Located in Fontana, California

Address: 6101 Cherry Ave Suite 206, Fontana, CA 92336, United States

Phone: +1 909-328-6275

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Comments

  • Review 1 (2024-09-22 - Rating: 5)

    Mr Rooter came to the rescue. Within a week of purchasing a home we began to have plumbing blockage issues.Enter Matt from Mr. Rooter. He came out to clear the blockage and found our main line was almost completely blocked due to scale build up. Matt was clear and honest about what we were looking at as far as options. Adam from Mr Rooter arrived at my home shortly thereafter and provided the quote for a pretty large job.Adam reviewed financing options as we just purchased the home and cash flow was tight.The job was completed mostly in one afternoon, with some finishing touches the next day. This was MY error. I gave them very little notice and they still pulled together a crew (volunteered to come in on their day off), worked into the evening, and did a fanatic job.A big part of the confidence we felt was the fact Matt was there every minute of the job. He was a wonderful liaison between the work being done and communication with us. In fact they gave me so much confidence during that job I also had Matt install a Halo5 water conditioning system. (Highly recommend also!)These big costs are just part of home ownership. It’s never fun. Considering the justifiable cost of the project, the overall experience was actually pleasurable. Thank you, Matt.I cannot recommend Matt and Adam enough. I overheard Matt on the phone with Adam and the sentence “yeah, we need to do what is right for the customer” pretty much explains why I will go nowhere else.Thank you Matt, Adam, and the Mr Rooter Inland Empire Team!PS. Ask them about the 3 year plan the offer for a ridiculous cheap price. It saved me THOUSANDS on this job alone.

  • Review 2 (2024-12-07 - Rating: 5)

    I spoke with the owner and this company will stand by there word and motto. Delivering the service and quality work to get the job done. Communication is #1 and I now, know i have a reliable source for all my plumbing needs. I highly recommend you give these guys a try.

  • Review 3 (2024-12-19 - Rating: 5)

    Truly profesional staff. Scheduling a technician for an estimate was a breeze. The job was completed with immense precision and ahead of schedule due to the staffs dedication to their profession. Definitely recommending to family and friends.

  • Review 4 (2024-12-10 - Rating: 5)

    It’s been about 2 weeks since my job was completed, I needed a pipe replace inside my garage floor. They showed me the pipe on camera which indeed was rusting badly, so long story short, they did a fantastic job with digging up the floor and refilling the hole once done and I am very satisfied with the work I received, I would definitely recommend them to anyone for any job, very knowledgeable and a pleasure to work with.

  • Review 5 (2024-08-26 - Rating: 5)

    Great service. Came out within hours. Excellent communication and customer service. Repairs were made, left area clean and all was working as expected.

  • Review 6 (2024-06-29 - Rating: 5)

    They are our go to for any plumbing needs. Highly recommend! the plumbers were professional, efficient, and completed the work flawlessly.

  • Review 7 (2024-10-01 - Rating: 5)

    Rick was very pleasant and knowledgeable. He ran aline through the drain to clear todays problem and discussed future services we may need.

  • Review 8 (2024-09-07 - Rating: 5)

    5/5 stars. Excellent service was provided by Marcus. We called and received same day service. Everything was very transparent and fast.

  • Review 9 (2023-07-26 - Rating: 5)

    My washer drained backed up on a Sunday, I called Mr. Rooter of Fontana and they came, turned out to be a bigger problem but they fixed it and I couldn’t be more pleased. The tech Brandon Ramirez was so professional, on-time and all-around a great job done. Thank you Mr. Rooter will definitely call again and recommend you to family and friends.

  • Review 10 (2024-12-10 - Rating: 5)

    I had a good experience with their service. Mr. Rooter came on time as scheduled, explained the problem clearly after checking it, and fixed it.

  • Review 11 (2024-08-12 - Rating: 5)

    Nathan, the Technician that came out was very profession and Courteous. I would definitely utilize the services of Mr. Rooter Plumbing of the Inland Empire if I need plumbing services in the future.

  • Review 12 (2024-08-13 - Rating: 5)

    Mr Rooter was excellent on my outside pool drains. Havier, Francisco, David, Robert, and the rest of the crew were very professional and arrived on time each day.

  • Review 13 (2025-01-04 - Rating: 5)

    All your team members were professional and did a great job. Thank you!

  • Review 14 (2024-03-26 - Rating: 5)

    We had an overflow on the septic and they responded very quickly, came out the same day, did a ton of work and had everything back in order the same day. They were so professional and hard working. Great experience! We will definitely use them again in the future!

  • Review 15 (2024-08-11 - Rating: 5)

    Nathan, was amazing and very professional. He walked me through what he would be doing to my water heater and was very helpful.

  • Review 16 (2023-08-29 - Rating: 5)

    We had a very positive experience from start to finish. The customer service over the phone was great, and our service technician arrived on time and was very patient and knowledgeable! He answered all our questions thoroughly and made us feel like we were in good hands. After having a horrible experience with our insurance company, then being without hot water for 3 weeks, it was very refreshing working with a company who met our needs. Keep up the great work Mr. Rooter!

  • Review 17 (2024-11-24 - Rating: 5)

    I contacted Mr. Rooter on a late Saturday and received same-day service, which was a lifesaver since all the other companies I called had no availability. Mr. Rooter truly came to the rescue! Special thanks to Marcus, the technician, who was incredibly helpful, knowledgeable, and quick to diagnose and fix the issue. I’m thoroughly impressed by Marcus’s expertise and professionalism. From now on, Mr. Rooter will be my first choice for any plumbing needs. Thank you for your prompt and exceptional service!

  • Review 18 (2024-09-13 - Rating: 5)

    The guy was a true professional. He gave me all the options and explained all that needed to be done. He did a very good and clean job.

  • Review 19 (2024-07-11 - Rating: 5)

    Marcus Guytan, Mr. Rooter Plumber was very knowledgeable, professional and patient. I highly recommend him for your plumbing needs.

  • Review 20 (2023-05-25 - Rating: 5)

    Jayson, Angel, Gabriel and the rest of the crew were great. Very professional and respectful. They took great care of my home. Answered all our questions. Didn’t make an issue of us taking pictures and were simply great to work with. They got the job done on time and things are working great. Thanks again team. We truly appreciate your hard work, diligence and commitment to excellence

  • Review 21 (2024-02-04 - Rating: 5)

    Adam was AMAZING!! We called around 8 pm for a plumbing problem at our house. One of our main lines was clogged I was so stressed.Adam came and did a quick and accurate assessment and he was able to fix our problem in 1 hr or so.Quick, efficient and knowledgeable and great attitude. Thanks again Adam!

  • Review 22 (2024-06-24 - Rating: 5)

    Arrived quickly, very thorough explanation, kind and the technitian that came out being bilingual is a huge plus. I will definitely recommend.

  • Review 23 (2024-03-12 - Rating: 5)

    I would like to say that this is an outstanding company that provides prompt and professional service from the office secretaries/staff to the insight service staff. My Aunt Olimbia, her son and me her Neice would like to thank you all and show our deep appreciation for your abilities to listen set up prompt service and professional onsite work! Hands down best service! Thank you to all of you!

  • Review 24 (2023-09-01 - Rating: 5)

    I had a major back up and was having a rather sh!++& day, Kyle and Kevin came through, quite expeditiously and saved the day! They were both very knowledgeable and professional. Kyle didnt push unnecessary work and gave me all the options available to me. Wound up having a flush done and they worked their magic. Id highly recommend Mr. Rooter to anybody in need of plumbing services! Thanks guys!!

  • Review 25 (2019-11-01 - Rating: 5)

    Anthony and Juan gave great friendly service, they assess the situation, explained what needed to be done, gave estimate and completed the job quickly.Thank you Anthony and Juan for fixing my water heater, now my family wont have to take cold showers 😁 and thank you for respecting my house by cleaning off your shoes before coming in. 👍👍

  • Review 26 (2023-05-22 - Rating: 5)

    I am very satisfied with the service I received. The dispatcher called me periodically to give updates on the process of how close I was able to get service. They were able to send a team out within a few hours of the call. They had technology and experience, they found what the problem was and fixed it. Then sent pictures from the iPad and camera set up they put down the pipes. Great Job!!!

  • Review 27 (2024-06-09 - Rating: 5)

    Nathaniel did a great and wonderful job. Customer service 10 out of 10. Very knowledgeable and well manner service technician.

  • Review 28 (2023-05-09 - Rating: 5)

    Their response was very timely, and the initial price for the drain cleaning was much less than we’ve been quoted in the past. We ended up having a much larger job done, and they finished on the same day. Our technician, Frank, was incredibly professional, and did a fantastic job. I would not hesitate to use this company again, although I really hope I never need their services. Lol

  • Review 29 (2024-12-16 - Rating: 4)

    Always professional, clean and they the job done right away. And no mess is left behind.

  • Review 30 (2023-04-18 - Rating: 5)

    Mr. Rooter was very effective and quick with setting me up with a appointment to get my shower drain looked at. Our technician Armando was friendly and very professional once he arrived at my house. He listened to my concerns and was able to help fix the slow drain in my shower. Great service all around.

  • Review 31 (2023-10-16 - Rating: 5)

    They showed up quickly. Diagnostic was done. Supervisor came over quickly. They performed the job and didn’t quit until finished. Late into the evening. Cleaned up the area. All of the techs were very nice and showed my husband exactly what they were doing.

  • Review 32 (2023-09-21 - Rating: 5)

    From the moment I called Mr. Rooter to the moment JOSE TORRES left my home - service was excellent. The team was professional and made a chaotic situation, a tolerable experience.I recommend you call MR Rooter immediately. They will handle the situation. Also if you want service with trust and care…. Ask for Jose Torres.

  • Review 33 (2022-05-17 - Rating: 5)

    These guys are just great!! Their phone rep, Jessica, called me to check in several times regarding the scheduling and arrival time of the technicians. She was very professional, friendly and responsive. They worked with my schedule to get an evaluation within 24 hours and all the work was completed in under 48 hours. Technicians Jared and Luis were kind enough to evaluate a couple other plumbing issues - apart from my main problem - while they did the initial evaluation. They showed up in a timely fashion for both the evaluation and to perform the work, and were able to fully resolve everything very quickly. Both Jared and Luis were very professional and friendly, in addition to resolving my plumbing issue. I definitely recommend this company!

  • Review 34 (2022-05-03 - Rating: 5)

    I had Travis come to help my toilet water tank leaking. He demonstrated great plumbing skills with professional attitude, and big smiles too.

  • Review 35 (2023-11-01 - Rating: 5)

    Korin the mngr was very helpful in providing me with great customer service and a reasonable price. Their crew went over and above by coming late at night and finishing the job in a timely manner the following day. Great job!

  • Review 36 (2023-03-22 - Rating: 5)

    I had a clogged draining issues. I called on Sunday not thinking that someone would be able to come and in less than 2 hours, technician Santiago called me to let me know that they were on the way. Once the team arrived Santiago asked to show what was the problem. Right away they started to work, Santiago, keep me informed of the process as what theyre going to do as well what caused the problem. The work was done quick and neat. I will recommend their services and definitely I will keep using their services.Thank you.María

  • Review 37 (2024-10-17 - Rating: 5)

    Best customer service and with the greatest smile. Job well done

  • Review 38 (2022-12-05 - Rating: 5)

    We woke up to a water leak in our kitchen. Looked on the internet for emergency service. I was able to talk to an actual person over the phone! The dispatcher assured me we would see a tech ician within the hour. Santiago arrived as promised and gave us an estimate of the repair and had everything repaired within 2 hours, which included a trip to pick up parts. The price was less than expected and his service exemplary. We would definitely recommend to others!

  • Review 39 (2024-12-13 - Rating: 5)

    Mr. Rooter Plumbing has a great team of workers, Jose, Enrique. Ricardo and Hector all worked very hard to remove and replace pipes that had been clogged with roots which invaded my plumbing pipes. A very good job was done with very polite workers. Thank you Mr. Rooter

  • Review 40 (2023-07-18 - Rating: 5)

    We had a main sewer line blockage at our church and I had spent hours trying to free it. I called and they arrived the next day. The blockage was very bad so they had to hydrojet it but we’re able to free it up the same day. The guys were very professional, courteous, and kept it as clean as possible. I’m very happy with the job that they did and would highly recommend them!

  • Review 41 (2022-08-12 - Rating: 5)

    We saw water dripping from our ceiling in the kitchen and was concerned regarding who to trust because we felt this looks like a big job and of course big cost as well. We are so glad we went with Mr. Rooter because they not only worked hard and spent a lot of time to evaluate and appropriately narrow down and diagnosed the right cause of water leak but they also helped me with process with filing claim with our insurance. They are very thorough and professional. Corin, Paul, Eric and Robert were amazing. They didn’t stop until our plumbing problems which were multiple repaired and resolved. Will definitely use them again!

  • Review 42 (2024-09-26 - Rating: 5)

    Service was done quickly and the problem seems to have been resolved Service man was polite and friendly However the cost seemed a little pricey Hopefully no other problems arise

  • Review 43 (2023-03-09 - Rating: 5)

    Javier did an amazing job 👏 he was able to clear clogged drain in my kitchen sink. I recommend him. I called office spoke Emily she was very professional and Javier showed up on time . Very thankful for the service provided I highly recommend you use this company 👨‍🔧🪠🙏

  • Review 44 (2022-11-05 - Rating: 5)

    I called to see if someone could come out quickly. Santiago was at our house within the hour. He gave us great advice on what we should do with our plumbing issue. He fixed the leak and was on his way. Great customer service :)

  • Review 45 (2023-09-18 - Rating: 5)

    Great service and the techs were attentive and kept me up to date throughout the whole process. Very professional and friendly, they were careful and clean with the work. Such great service, I would definitely recommend.

  • Review 46 (2022-07-17 - Rating: 5)

    Incredible service and even completed the same day. Jared walked me through every step thoroughly and was very professional and understanding of my dog and 11mo old daughter, she was able to nap while they worked. They were quiet, clean, and quick. Very happy with the service and will recommend to friends and family.

  • Review 47 (2024-06-30 - Rating: 5)

    Showed up on time and did a great job of fixing my problem cost was a little high for the time spent but very clean and no mess.

  • Review 48 (2024-09-09 - Rating: 5)

    Richard and Adam were absolutely amazing. They were so honest, polite and answered every question I had.Richard came in with his partner and they fixed my plumbing issues within 20 minutes.Very satisfied with the visit, would definitely recommend

  • Review 49 (2023-07-16 - Rating: 5)

    Had other plumbers tell me they could not fix my leak without completely repiping. Kyle went above and beyond to help immediately and affordably fix my leak. Words cannot express my appreciation for his efforts. Highly recommend him.

  • Review 50 (2023-05-27 - Rating: 5)

    As soon as they found the problem they informed me of the severity of the problem and showed me with their cámara. I needed it done and they stayed very late to make sure that i had running water and facilities. They finished the job next day and cleaned up. Im relieved and appreciative to Jovanny and his partner.

  • Review 51 (2022-05-28 - Rating: 5)

    Best service! I had a serious plumbing issue which flooded my restrooms. I called around for a plumber, but could not get a call back. That is until I called Mr. Rooter, my call was answered right away and they got me in touch with a technician. Korin and Matt came out that same day to assessed the situation and began the long task of fixing my issue to the point that I had them replace my whole septic system. The crew was very responsive and kept me abreast of all the work that was taking place. I truly felt the entire crew had my interest in mind, best customer service.

  • Review 52 (2024-07-06 - Rating: 5)

    Richard was awesome and helped us out. I would recommend him!

  • Review 53 (2022-09-19 - Rating: 5)

    Richard Arellano was very professional and answered all my questions. So far the service has been completed. Had a water leak from my water heater and he flushed out the system and showed me how to keep up maintenance. The office keep me posted on appointment time and was very professional. Very happy with the service I received.

  • Review 54 (2024-09-11 - Rating: 5)

    Fast response and very helpfulOffer more assistance overall amazing customer service

  • Review 55 (2022-04-29 - Rating: 5)

    Santiago, the service tech, was very professional explaining every step as to what needed to be done and what to check to make sure that the work is done professionally. He gave recommendations on what I should do to check and maintain my new toilet. He also gave a 25% discount for the bigger job. I am very happy and satisfied with the work he did.

  • Review 56 (2023-10-11 - Rating: 5)

    Nathan is the best. He was here in 15 minutes. He was clean, professional and caring. I’m going to recommend him to all of my friends!!

  • Review 57 (2023-06-21 - Rating: 5)

    Matthew H, our technician, was very knowledgeable and enthusiastic. He diagnosed the problem, went right to the solution, and was done with his job in a very short time. I totally recommend Matthew and Mr. Rooter plumbing services.

  • Review 58 (2021-06-16 - Rating: 5)

    Jayson and Paul were amazing! I had an emergency issue come up in the morning and within 2 hours, I had multiple technicians out to find and start repairing my problem. They were courteous and friendly and kept me informed of everything they were doing, even working in the triple digit heat to get everything done. Would recommend to anyone!

  • Review 59 (2023-07-08 - Rating: 5)

    Wally was here on time and carefully explained the problem and pricing. He immediately went to work. The whole process was so efficient.after they left I looked at the area and it was as if the problem never even happened. Great work!

  • Review 60 (2023-07-31 - Rating: 5)

    Team was great in explaining the gas leak issue and making some recommendations to consider in the future for our home. Weill definitely be reaching out again for any additional home issues and work! Thank you!

  • Review 61 (2019-11-06 - Rating: 5)

    Our technician Javier Moreno did an amazing job helping us solve our bathroom issue. He has came out twice and has done an excellent job every time. He is very clean and ensure the place is clean after the plumbing work! We will be sure . He truly portrayed Mr. Rooters quality and standards. Definitely someone we will ask for again

  • Review 62 (2023-05-25 - Rating: 5)

    Brandon our plumber was awsome, clean, kind, courteous and knowledgeable. He quoted a price and time and stayed on schedule. I really appreciated his services.

  • Review 63 (2022-02-12 - Rating: 5)

    I had a broken pipe in our downstairs bathroom - late at night in Rancho..! The service tech was at my door in 35 minutes ready to fix my problem. He was professional, efficient, friendly and very knowledgeable. Within one hour - my problem was taken care of. I cannot say enough about this company and those they employ. High 10 on a scale of 1-10..!

  • Review 64 (2021-05-04 - Rating: 5)

    Kevin was very nice and accommodating. He came out after hours to unclog my drain, which was such a blessing... I would definitely call these guys again. They girl on the phone was very friendly and went above and beyond to get someone out for me...

  • Review 65 (2023-05-30 - Rating: 5)

    Brandon was very friendly andprofessional... he arrived within 30 minutes on a holiday ... gave quote up front.. worked diligently and did a great job..

  • Review 66 (2024-04-24 - Rating: 5)

    Service rep was professional was on time and fixed everything in quote within 2 hours. Fantastic service I highly recommend

  • Review 67 (2023-07-01 - Rating: 5)

    Paul Gonzalez was absolutely wonderful. They worked with me and completed the service in a timely manner. Wonderful service at a great price. Thanks to both of you.

  • Review 68 (2024-02-20 - Rating: 5)

    Sefa was very prompt, helpful and answered all our questions. He was prompt and even took care of the problem in the pouring rain. Thank you again Sefa.

  • Review 69 (2021-05-29 - Rating: 5)

    Same day service to unplug, diagnose, mechanically clean and water jet aging cast iron home sewer main line. Job was coordinated by Frank with the assistance of Jose and the Jetting crew. Could not ask for better response and service from a highly professional crew. Equipment and trucks were very clean and in great shape. I highly recommend them including the phone service dispatcher. Thank you to all.

  • Review 70 (2024-09-20 - Rating: 5)

    Noah came in very professional explained everything thoroughly very respectful to my home. He did a amazing job. I would recommend him again !!!

  • Review 71 (2021-09-28 - Rating: 5)

    Paul Gonzales came out on time (as scheduled), he was professional, warm and respectful. He explained the problem in detail and recommended a long-term preventative solution to future clog issues. I will definitely be calling Mr. Rooter back in a few months for the recommended (major flush). Thank you Mr. Rooter and thank you Paul...you are awesome!

  • Review 72 (2022-07-16 - Rating: 5)

    Called Mr. Rooter when a leak from the upstairs bathroom came thru the ceiling into the downstairs bathroom. Jason and Noah was there within an hour. They were very professional and was able to diagnose the problem quickly. They repaired the pipe and replaced the tub faucet in the upstairs bathroom in about an hour or less. I was very pleased with their work and the speed in which it was fix. If I have any other plumbing issues, I would definitely call Mr Rooter again.

  • Review 73 (2019-11-12 - Rating: 5)

    I do not write review however I am so impressed with the efficiency, timelessness, quality, clean, respectful, knowledge and very friendly Javier Moreno who is technician with me Rooter. Javier Moreno this guy rocks. Javier came out on a Sunday worked his butt off came back out on Monday worked his butt just so i could have hot water. I recommend this company and Javier Moreno to anyone. I am a very satisfied and I feel that Javier deserves somewhat of an acknowledged. So Thank you Javier. Very very satisfied. I HIGHLY recommend Javier Moreno & Mr Rooter

  • Review 74 (2022-01-11 - Rating: 5)

    Mr. Rooter was friendly, fast, and got the job done in a timely manner. They are a great company and I would 100% recommend them to anyone in need of a reliable plumber. Thank you for your service! :)

  • Review 75 (2021-06-22 - Rating: 5)

    Frank was awesome 👌. Very professional on time and took care of the problem quick. He also gave me knowledge of the issue that I was having with the toilet, so in case I ever experience the same situation in the future I will know what to do and how to fix it myself. KNOWLEDGE IS POWER. And I appreciate 🙏 Frank for that. Also I wanna thank the staff who took the time to keep me in the loop, so I knew exactly when someone would be there to service the issue. So Jessica and Julio thank you for that. I would definitely recommend Mr. Rooter Plumbing and do business with them in the future.

  • Review 76 (2021-03-11 - Rating: 5)

    It was late at night around 7:30pm and neither of my toilets would flush and just filling with water. Then I checked my tub and shower and both were filled with black, nasty water. I knew instantly I had a blockage. I called roto rooter immediately and they were out in about a half an hour. Kevin came out, real nice guy, and tried using a machine that breaks up the blockage. He tried and after awhile the blockage wasnt breaking loose. He said with this kind of problem the best suggestion is to have a hydro flush and it should solve the problem and once done it should last for many years to come. He said he could come out the following day and perform that. He said he would be out at 10:00am and he was punctual and was at my house at 10:00am. Within minutes the hydro flush had flushed the clog and everything was flushing draining perfectly. Very happy with the overall experience. From the initial call, nice call representatives, to the workers, all very nice and professional! I do want to thank Kevin for coming out late and helping me out and getting the problem fixed. Cant thank you all enough.

  • Review 77 (2022-09-14 - Rating: 5)

    Santiago came out quickly and him and his partner (Troy) were very professional. Cleared my kitchen drain in 15 min and advised me what should be done every 5 years to keep it clear. Thanks and will use you again!

  • Review 78 (2024-09-04 - Rating: 5)

    Very professional and reliable. Called in the evening for a sewage clog and they came early the next morning. Ricardo was professional, polite and explained the issues before fixing the problem. After the drain was unclogged, he gave me preventive tips to ensure the clog issue will not happen again. Will call again for any future plumbing issues and request for Ricardo if available.

  • Review 79 (2023-04-09 - Rating: 5)

    The company was very responsive when dealing with my Sunday morning emergency. The lead plumber, Santiago, was very knowledgeable, professional and courteous. Well done, sir!. Thanks, Mr. Rooter.

  • Review 80 (2024-03-15 - Rating: 5)

    They arrived very quick. They made sure we understood every step of the process and the price was extremely fair..

  • Review 81 (2023-09-07 - Rating: 5)

    Their service and response time was impeccable. Angel was very professional and helpful. Nancy in the office was very helpful. I will definitely use them again

  • Review 82 (2024-05-08 - Rating: 5)

    Nathan and Noah did a great job to our plumbing repair. I recommend these individuals and company,

  • Review 83 (2023-03-10 - Rating: 5)

    Josh & his crew are literally doing God’s work!! 🙏🙏 We have spent a lot of money trying 4 different plumbing companies & multiple services over the last few years to try to fix a continuous back up problem and slow drain issue in our home that was built in 1964. Not one of these companies investigated the issue past the typical “unclog the drain” until today, when I randomly chose to call Mr. Rooter (because I thought the vintage logo was cute LOL)…. And I will never use or recommend anyone else.Not only were they here fast and on time, completely clean and professional, but they were knowledgeable and logical about what to do. I needed a company that was gonna go above and beyond to figure out the issue and they delivered! Busted out the camera to look a mile down the line, walking around with some kinda ghost hunting gun, climbing all over our roof while someone else monitored the tub toilets & sinks, all kinds of gadgets came out and they tried multiple things and did not stop until they honestly knew what exactly was happening. Like the FBI of plumbing.The other 4 companies, which shall not be named, did not even suggest any ideas and others just didn’t know or have the equipment to do so.Anyyywayyss 4 hours and 4 plumbers later my whole house is flowing normally and they actually found the root cause of alllllll the years of problems we have had. Now we at least have an ANSWER with which we can make a game plan to tackle. Worth every penny because we alll know you get what you pay for. Thank you for the great customer service!

  • Review 84 (2019-11-17 - Rating: 5)

    Like other reviews, Wesley, Gabriel, and Martin worked their butts off on a Friday night and all day Saturday. I found them through home adviser and crossed checked social media for reviews. After being left high and dry for 5 days no working plumbing by another company sent to us through the homeowners insurance, these guys showed up within 20 minutes after my phone call. Gabriel assessed the situation. He was professional and so articulate in diagnosing the issue, I could understand all the problems in the house. Wesley came with a camera and showed us In even more detail what needed to be done. Their transparent approach to service makes it easy to make a decision on repairs. They all wear uniformsw makes it very easy to identify them, and they wear shoe covers when needing to come into the house. Very white glove service 👌. They repaired a toilet for us that was not installed properly and we have tree roots growing into our main pipeline. Weve finally had a main drain access installed as the home is over 100 years old. We will be having some additional work done with them and were looking forward to getting it completed. were in the middle of asking our insurance company what coverage there will be but everything else to date is working perfectly and we are extremely happy and we look forward to completing the next step of the project. Of course I had other honey-do wishes and while they where here, I added having them install a new faucet, which Im in love with!!!! I highly recommend this company. Reliable, AFFORDABLE, and prompt!

  • Review 85 (2022-07-29 - Rating: 5)

    I called Mr Rooter last minute when our contractors found a leak in our shower and had to stop working on a remodel. Mr Rooter came the same day, right on time. Richard was knowledgeable, friendly, prompt, and very helpful. He and his manager suggested a replacement gasket first before doing a full pipe repair, saving us quite a bit of money. Our problem is solved one day later, and we can get our remodel back underway. We will use this company again, specifically requesting Richard.

  • Review 86 (2024-07-15 - Rating: 5)

    Responded my phone call quickly and come to Check my issue same day and professionally

  • Review 87 (2022-11-02 - Rating: 5)

    We would like to thank Mr Rooter staff including:Supervisor; KorinSeptic crew; Installer & operator Oscar (he very good) and LuisLiner crew; Noel and Kevin (very good and fast)Main crew; Jose and GuillermoJose was exceptional in running the job from star to finish, he met all our expectationsThanks

  • Review 88 (2022-01-27 - Rating: 5)

    Best plumber we have ever used. Found the problem quickly an knew what to do. Did great job and cleaned up after he was done. Very knowledgeable and nice too. Would ask for him next time for sure!

  • Review 89 (2022-07-26 - Rating: 5)

    I have been using Mr. Rooter Plumbing for many years and would highly recommend them to anyone. They do an excellent job from customer service throughout the completion of the repairs and in a timely manner. I will continue using them for my plumbing.

  • Review 90 (2020-04-02 - Rating: 5)

    I had some major plumbing issues at my home. I called Mr. Rooter and that same day Javier Moreno showed up. He identified the issue and got to work right away. Him and his team were devoted to fixing the problem as quickly as possible. Javier understood my concern for my familys livelihood and worked diligently to fix the issue. He put me at ease by keeping well informed throuhout the whole process . Javier and his team were reliable, efficient and tackled the issue head on. Thanks to his dedication the job was finished ahead of schedule and my family and I were able to remain at home.

  • Review 91 (2024-09-27 - Rating: 5)

    I had a sink back up at 6 pm. I called Mr. Rooter & they sent Noah & Raymond out to help me. They both gave their all to try & break the grease clog up. Finally, it gave enough to drain. Because their effort to get my pipes cleared up, I am going to have Mr Rooter come out next week to Hydroscrub the pipes so I never have this happen again. Thanks, Noah & Raymond.

  • Review 92 (2022-10-27 - Rating: 5)

    Technician was very knowledgeable, nice appearance and knew exactly how to fix my problem right away. He offered to put shoe booties on as well. Great service

  • Review 93 (2020-10-04 - Rating: 5)

    Jarod was the best Technican! He did an amazing job and made sure our drain was clear and explained what he was doing every step of the way! Mr. Rooter is a very good company and we will use them again if we need any plumbing service in the future.

  • Review 94 (2023-07-26 - Rating: 5)

    Had a huge plumbing issue over the Christmas Holiday. Wes and Robert came right out before the holiday and efficiently got the issue resolved. They were professional, courteous and explained the entire process out. I would gladly recommend this company and crew to any one in the inland empire having plumbing issues.

  • Review 95 (2021-06-23 - Rating: 5)

    Armando Campos was awesome. It was a big job and he explained everything to me so that I was able to understand. The work was excellent. Armando and his workers showed up when he said he was. I will be using this company again.

  • Review 96 (2022-11-26 - Rating: 5)

    Grateful for Marco and his crew who cleaned out our main line quickly and efficiently. They were all very professional and helpful and didn’t mind my curious husband watching everything they did. Thank you guys!

  • Review 97 (2023-09-20 - Rating: 5)

    Matthew was very nice and professional. He explained everything well and went out of his way to help us.

  • Review 98 (2023-09-06 - Rating: 5)

    I would definitely recommend this company! Jose Ruiz did a wonderful job! He fixed my problem and was very professional!!

  • Review 99 (2022-12-22 - Rating: 5)

    Very great communication, explained what my options were for repairing current issue. What they recommend and why. Overall good experience with Mr Rooter.

  • Review 100 (2022-10-18 - Rating: 5)

    Excellent service. Technicians Joshua and David were great. Very knowledgeable and answered any questions I had. Explained everything that was being done and why. Would definitely recommend to others.

  • Review 101 (2023-06-09 - Rating: 5)

    Carlos was our service guy. Very pleasant. Very pleased with this company. Great customer service from start to finish. Highly recommend.

  • Review 102 (2023-06-27 - Rating: 5)

    Mr. Rooter showed up quickly and did a great job, I was very pleased with their service. I highly recommend them.

  • Review 103 (2023-09-14 - Rating: 5)

    Arrived on time. Kyle constantly shared with us as he first assessed the problem and then fixed it. I would definitely use them in the future.

  • Review 104 (2024-08-05 - Rating: 5)

    Enrique was very professional and straightforward. I am extremely satisfied with the service I received. Thank you!

  • Review 105 (2022-01-15 - Rating: 5)

    They provided quality service, were on time, and were professional. They also gave great tips for future reference. We needed service ASAP and they were there in less than an hour. Customer service was also very helpful and courteous.

  • Review 106 (2022-11-02 - Rating: 5)

    Our Technician Marco was very professional and courteous. Will definitely call Mr. rooter plumbing if we ever have any issues with our plumbing.

  • Review 107 (2022-11-28 - Rating: 4)

    Santiago Grajeda was the repairman who serviced my problems today. He was very knowledgeable and professional. I recommend him without hesitation

  • Review 108 (2022-04-01 - Rating: 4)

    They were very professional knew what they needed to do gave me an estimate before they started to work started the work completed the work within the time specified. My overall review would be superior for this company and the technicians they sent out

  • Review 109 (2019-12-04 - Rating: 5)

    Gabriel and Kyle came out and replace my water heater today. The were very professional and knowledgeable. They resolved the issue very quickly, will use again and recommend to others

  • Review 110 (2023-09-29 - Rating: 5)

    Very polite. He knew his job. Very diplomatic with my neighbor. Got the job done and very efficient. Corrected garbage disposal .

  • Review 111 (2022-11-08 - Rating: 5)

    Mr. Rooter fixed a difficult pipe blocking issue. The pipe is clogged by tree root, behind a retaining concrete wall. They did an excellent job fixing the problem.

  • Review 112 (2020-06-19 - Rating: 5)

    Korin did an awesome job. He was professional, helpful and knowledgeable. He went above and beyond to help me out with a vanity sink. Thank you so much for doing a great job. Will definitely recommend korin for jobs in the future.

  • Review 113 (2023-06-06 - Rating: 4)

    We had a pipe burst in our backyard. We had to shut off main water line. Jose arrived within an hour and was able to address our leak professionally.

  • Review 114 (2022-06-16 - Rating: 5)

    We have been using Mr. Rooter these past few times and Jarod has been on time, professional, and has done a great job. Highly recommend this company.

  • Review 115 (2024-11-25 - Rating: 5)

    Alway a good experience with Mr. Rooter.

  • Review 116 (2023-07-02 - Rating: 5)

    Technicians were very polite and professional. They explained everything they did and showed us the issues we were having.

  • Review 117 (2023-01-31 - Rating: 5)

    Having a weird smell coming from one of the restrooms in our building. Tech came by on time, was very professional, and communicated the issue well. Performed diagnostics

  • Review 118 (2022-09-15 - Rating: 5)

    Jose was great he was my service technician and he explained everything before he started he tried to keep the cost to the lowest possible I ended up having all of my drains power cleaned the price is comparable to other plumbing companies I would use them again thank you

  • Review 119 (2022-07-05 - Rating: 5)

    Richard & Adrian were prompt & courteous in clearing my kitchen sink clog, even on a holiday. They gave helpful info and would definitely recommend the company.

  • Review 120 (2023-12-07 - Rating: 5)

    Very friendly and professional. Showed up quickly and done the work correctly. Highly recommended

  • Review 121 (2024-07-30 - Rating: 5)

    Fast and friendly at a reasonable price.

  • Review 122 (2020-08-23 - Rating: 5)

    I called a bunch of different places on a Sunday and they were the only ones who would help me. Joseph was super professional, polite and did a great job! Highly recommend.

  • Review 123 (2020-07-13 - Rating: 5)

    Robert and Travis were able to repair our water main same day and did a nice job making it look like the broken pipe joint never happened. Also fixed the water pressure in our regulator at no cost. Thanks guys!

  • Review 124 (2022-12-20 - Rating: 5)

    Amazing young man. Explained everything to me before he started work. Extended a senior discount which helped the cost. Very kind and professional young man.

  • Review 125 (2022-08-01 - Rating: 5)

    Josh came to house within the 30 minutes that was told to me for arrival time...he not only quickly solved my clogged toilet issue that required more than a plunger....but he educated me and showed me how I can improve the quality and life of my pipes...which now I am going to bring him back for preventive maintenance service...thank you Mr Rooter for a job well done...

  • Review 126 (2024-05-13 - Rating: 5)

    We were very happy with Nathan and his careful work.

  • Review 127 (2020-08-03 - Rating: 5)

    Service by Korin and Jesus was outstanding. Very reasonable prices. I had another plumber out earlier that morning that wanted to charge four times as much for a simple drain clog.

  • Review 128 (2022-05-04 - Rating: 5)

    Absolutely amazing and friendly people! Went above and beyond to get our hot water heater installed tonight. We will be calling them any time service is needed from now on!

  • Review 129 (2023-04-18 - Rating: 5)

    This was my second time using your service. And I was happy with the outcome. Carlos provided excellent customer service.

  • Review 130 (2023-01-06 - Rating: 5)

    Noah. Hope I spelled it correctly. Was great. I use Mr Rooter often and always have a good experience and their prices are reasonable.

  • Review 131 (2023-06-23 - Rating: 5)

    The plumber Jose was super helpful very detailed in the process and issue.I really liked the service and would recommend it

  • Review 132 (2024-09-14 - Rating: 5)

    Got the job done very satisfied

  • Review 133 (2021-01-30 - Rating: 5)

    Kevin was our plumbing technician for a smell coming from our master bathroom tub drain. Kevin was knowledgeable, patient, explained everything and was very friendly. Thank you for you for your help!

  • Review 134 (2020-08-31 - Rating: 5)

    Both Korin & Geo from Mr. Rooter we’re here on time and we’re very professional and did a fabulous job and fixed my kitchen sink. I highly recommend Mr. Rooter to all.

  • Review 135 (2019-11-13 - Rating: 5)

    Great job, Robert was so great and professional. He worked hard to fix my plumbing issues so my kids could shower for school. Thanks so much Robert and Mr. Rooter for the fast professional service.

  • Review 136 (2020-11-05 - Rating: 5)

    The price was a bit high. But, we ended up with what we wanted. Very professional and everything was expedited smoothly and accordingly. Very much satisfied with the services rendered to us.

  • Review 137 (2021-06-07 - Rating: 5)

    Jared and Jose were wonderful. Very professional and quick service thats affordable even on a Sunday. I will use this service again. Already in my phone book. 😃

  • Review 138 (2021-05-28 - Rating: 5)

    Fernando did an awesome job.We were so lucky to have him as our service tech. Thank you so much.

  • Review 139 (2023-07-13 - Rating: 5)

    Very professional and easy to talk to. Spanish is my 1st language so I appreciate someone who can speak both English and Spanish.

  • Review 140 (2024-10-11 - Rating: 5)

    Your crew did great work

  • Review 141 (2023-08-18 - Rating: 5)

    Fernando was very polite and attentive to are needsCan’t say enough good things about himHe and the other service men got are plugged drain clear

  • Review 142 (2022-06-26 - Rating: 5)

    Juan Gradilla did a real good and extensive job of getting rid of the blockage under the sinks major pipe!! We’re satisfied with his work!!

  • Review 143 (2023-02-10 - Rating: 5)

    The service was fast, and completed in a timely manner. Jose Ruiz was professional, knowledgeable, and courteous...

  • Review 144 (2021-10-20 - Rating: 5)

    The was an emergency situation and they were quick to get there. They got everything fixed, when other places said I needed to wait until the next day. Everyone was understanding and helpful.

  • Review 145 (2024-06-20 - Rating: 5)

    Made sure the job was completed.

  • Review 146 (2019-11-10 - Rating: 5)

    Javier moreno was my service technicianHe did awesome job I will definitely go through them again, thx Javier...u did greatI highly recommend mr. rooter

  • Review 147 (2019-11-12 - Rating: 5)

    I would give 6 stars if i could. Javier Moreno came in, knew exactly what he was talking about and fixed my problem in 10 minutes. Excellent service!

  • Review 148 (2023-11-23 - Rating: 5)

    The technician who came to our home was so respectful and polite, he explained situation.

  • Review 149 (2019-07-13 - Rating: 5)

    Korin was great. Hard working. Did a great job cleaning out our yard drains. Highly recommend.

  • Review 150 (2022-12-29 - Rating: 4)

    Mr. Rooter Plumbing came out about an hour after getting the call, they cleared the drain quickly, efficiently, and at a great price. 👍

  • Review 151 (2023-03-11 - Rating: 5)

    Serviceman (Wally) was very respectful , responsible and professional. Very pleased with his work.

  • Review 152 (2022-08-11 - Rating: 5)

    Ryan and his partner very helpful and nice! I recommend best service then anyone i called in Rancho 10/10

  • Review 153 (2023-10-06 - Rating: 5)

    I’m relieved that I can find a honest company to service my pluming issues and get it done right.

  • Review 154 (2024-07-09 - Rating: 5)

    Service was great, courteous and friendly techs.

  • Review 155 (2023-11-05 - Rating: 5)

    Very good work. He un clog our toilet within 5 minutes

  • Review 156 (2023-04-15 - Rating: 5)

    Wally provided excellent service. I would highly recommend Mr. Rooter for all plumbing needs.

  • Review 157 (2023-02-28 - Rating: 5)

    Dude was awesome, clean, friendly, showed up on time and got the job done quickly. I cant say enough good things.

  • Review 158 (2023-01-26 - Rating: 5)

    Tech was friendly n neat did quality work and went out of his way to do a good job

  • Review 159 (2024-03-01 - Rating: 4)

    On time, friendly and get job done, but too fast work though

  • Review 160 (2020-01-15 - Rating: 5)

    Korin came in and was fast and very knowledgeable and polite. I would highly recommend mr Rooter to friends and family!

  • Review 161 (2021-08-20 - Rating: 5)

    Korin Geo and Danny did a really good job and went out of their way to fix my plumbing issue, I really recomend them.

  • Review 162 (2023-06-16 - Rating: 5)

    Very good work. I needed additional repair and they took care of me.

  • Review 163 (2022-06-27 - Rating: 5)

    Noah was vary professional and a very polite young man as were both of his helpers..

  • Review 164 (2022-10-17 - Rating: 5)

    Thank you for sending Richard A. He was great 👍🏼. He is a very professional young man.

  • Review 165 (2020-01-23 - Rating: 5)

    Fast and friendly. Explained everything that needed to be done. If any other plumbing needs come up we will definitely call them again!

  • Review 166 (2019-10-22 - Rating: 5)

    Korin was super helpful...showed up on time with no waiting involved. Explained services and completed the job quickly.

  • Review 167 (2024-05-26 - Rating: 5)

    Sefa Faaloga was professional, on time and handled clogged drain very quickly. Very happy with the service. Thank you

  • Review 168 (2019-09-11 - Rating: 5)

    Korin was of great help and gave a thorough estimate and worked Quickly to resolve the problem. Would recommend.

  • Review 169 (2022-08-09 - Rating: 5)

    The servicemen were prompt and professional. They were very knowledgeable about my individual situation.

  • Review 170 (2022-04-28 - Rating: 4)

    They posted one price online but then tried to charge $50 more when they arrived. They made us show them the online quote and it made a stressful situation even worse. Whyd they do me like that?

  • Review 171 (2022-02-08 - Rating: 5)

    Armando and his team were Johnny on the spot, on time and professional. They fixed a bad situation for us in record time.

  • Review 172 (2024-02-06 - Rating: 5)

    Efficiently and fast work completed. Would recommend to anyone!

  • Review 173 (2023-06-11 - Rating: 5)

    Jose was very professional. Knew his job fast service

  • Review 174 (2022-12-11 - Rating: 5)

    They arrived in a timely manner, friendly, knowledgeable, and communicated everything throughout the process.

  • Review 175 (2023-07-05 - Rating: 5)

    Explain everything they were doing. Very kind men and did a great job :)

  • Review 176 (2024-05-13 - Rating: 5)

    I was extremely stressed. Water was leaking thru the ceiling. But Beto was the Best. Positive, friendly and confident that the problem would be handled and it was.

  • Review 177 (2022-02-27 - Rating: 5)

    The professional, Matthew Hendry, was polite, honest with price and provided efficient, quality services.

  • Review 178 (2022-07-25 - Rating: 5)

    Service technician was helpful and thorough with explanation of services and pricing. Great experience!

  • Review 179 (2024-02-12 - Rating: 4)

    Clean, friendly, knowledgeable, professional work done by Antony.

  • Review 180 (2024-01-25 - Rating: 5)

    Excellent Professional Customer Service experience. I called about my problem the accommodated me very timely manner and repaired my plumbing problem. Adam and Arthur were great. Thank You!

  • Review 181 (2024-05-10 - Rating: 5)

    Good customer service with the technicians & very reliable highly recommended ! 100%

  • Review 182 (2023-10-30 - Rating: 5)

    We had an emergency plumbing situation on a Sunday. We were so pleased to get a weekend appointment to handle our emergent situation.Our plumbing technician was knowledgeable, professional, prompt and effective. The service was affordable. We highly recommend using their services.

  • Review 183 (2019-10-30 - Rating: 5)

    Kyle shnyder and William n. Came through and helped right away with a toilet issue when my primary plumber wouldn’t answer or show up.

  • Review 184 (2023-10-15 - Rating: 5)

    Help with draining my water heater. Very knowledgeable and great advice.

  • Review 185 (2024-02-05 - Rating: 5)

    Great customer service, polite, helpful young man!

  • Review 186 (2023-12-21 - Rating: 5)

    Excellent service very kind and knowledgeable plumber.

  • Review 187 (2024-04-16 - Rating: 5)

    Excellent service. Very convenient and friendly employees.

  • Review 188 (2023-08-14 - Rating: 4)

    The tech was very informative and helpful with all questions asked.

  • Review 189 (2022-04-28 - Rating: 5)

    Very professional, prompt, knowledgeable , friendly, and took care of problem in a manageable time .