AAVCO Plumbing, Heating & Air Conditioning - Fontana
Located in Fontana, California
Address: 7655 Sierra Ave., Fontana, CA 92336, United States
Phone: +1 909-332-2558
Rating: 4.8
Services
- Small Business
- On-site services
- Online estimates
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Free parking lot
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Air duct cleaning service
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
We scheduled our furnace service for December 30, 2024, and we were very pleased with the technician, Ryan. He greeted us at the front door and professionally put on booties to prevent any debris from entering the house. After getting to work, he returned to explain his observations and recommendations. Having been a customer of Family Plumbing for nearly 20 years, I have always been very satisfied with their service. I highly recommend this company for any HVAC work. -
Review 2 (2025-01-07 - Rating: 5)
Called for a leak repair. They were quick to respond and set the appointment. Antonio was the service personnel who came. He was friendly, professional, quick, and fair priced. I will definitely use them again when needed. -
Review 3 (2024-12-17 - Rating: 5)
I called AAVCO to come and look at my heating system after another company came and quoted me an outrageous price to replace an OEM Inducer which had stopped working. Someone came out the same day and arrived timely. Jacob was polite and showed up in a company truck. He went over all of his findings and took pictures and explained everything in detail. The pricing was reasonable and part of the price included a bi-yearly maintenance program. I have been satisfied with their service and would recommend them. -
Review 4 (2024-10-24 - Rating: 5)
I met AAVCO Plumbing tech, Kyle Severance while visiting a relative. Kyle was conducting a maintenance call. From start to finish Kyle was professional and polite.His uniform was clean and his entire demeanor was great. He identified and introduced himself. He explained why he was there and what the visit would entail. After his inspection and maintenance he sat down, showed photos of what he did and discussed possible things that might need to be addressed down the road. Best part, there was zero pressure to add anything on to the visit. I mean ZERO pressure sales. Also the yearly maintenance plan is a STEAL!! Do it. You will not regret itI was so impressed I booked a visit for my residence on the spot. My relative has used this company for over 20 years. I highly recommend them. And ask for Kyle! You will be impressed. -
Review 5 (2024-12-16 - Rating: 5)
Today met with Jacob D. and could not be happier with the outcome of his visit. Jacob was professional, knowledgeable and very good at explaining the process of our new system. We are looking forward to the installation and hopefully a cooler summer inside our home. Thank you Jacob D. -
Review 6 (2024-11-16 - Rating: 5)
Heater yearly maintenance service on 11/12/24. Service tech, Anthony arrived within time window. Very thorough in checking system and very explanatory in what was checked. Made good recommendations on what could be done to the heater to give it as long a life as possible. Anthony is very personable and was easy to talk with. Also appreciated his kind heart towards caring for rescue dogs. 🙂🐕 -
Review 7 (2024-12-07 - Rating: 5)
Ryan Millhollin called me 1/2 hour ahead of time to let me know he would be on his way, he was on time and very respectful. He also ensured he covered his shoes before entering our home, which I do appreciate. He explained all the work that he did and all available upgrades. Ryan did not try to pressure me into getting anything that I did not want, by throwing in any BS like “ we are having a sale this week only”. Thank you Ryan and Family Plumbing.Tim & Gina King -
Review 8 (2024-07-23 - Rating: 5)
Anthony, our Technician,, was amazing! He diagnosed our AC problem within about five minutes of being here. Explained everything in easy to understand terms, but not condescending, and the Repair was done quickly and the house was already cooling off before he even left. I will be requesting this Technician every time from now on. Excellent work. We purchased the optional maintenance plan because we were so pleased with his service. Plus, bonus, he was super cool with our dogs. A+++++ -
Review 9 (2025-01-01 - Rating: 5)
Jacob D. Helped us with our heater, he diagnosed it quickly and provided us with a very thorough explanation with pictures/illustrations and offered us with multiple options. I highly recommend them! -
Review 10 (2025-01-07 - Rating: 5)
Jacob D. Was extremely attentive to detail and very professional. His service was efficient and thorough! I appreciate the quality of this company! -
Review 11 (2024-09-10 - Rating: 5)
Jason was punctual, professional and explained things in a way we could understand. He gave us options and didnt make us feel that he was trying to up sell us just to make more commission. Highly recommend Family Plumbing and Justin for your air conditioner needs. -
Review 12 (2024-10-30 - Rating: 5)
Tony plumber came out to diagnose my dishwasher he was the second plumber to come out first plumber was unsuccessful he was very theril with his work and he was successful with my dishwasher drain highly recommended Tony -
Review 13 (2024-10-18 - Rating: 5)
We were without hot water at our house, called your company around 9 in the morning to check our old heater for repair or replacement. Your tech Jacob D. was at our residence by 11 AM. He did thorough review, provided us options on some new systems and found what we needed that fit our budget. By 3 pm we had old leaky heater removed and new one installed with some new plumbing, earthquake straps and new ducting to roof to bring everything up to code. Wow, looks great. Thanks for the super timely response and great workmanship. Will recommend your services to family and friends.********************Addition: Recently had a different issue that requiring plumbing help from First Choice/MB/AAVCO team. Found a broken pipe inside wall making a mess in our hallway. Contact number on card from previous repair (see above) and received same quick response and repair. Thanks to Jacob, Francisco and their assistant. Team lead Jason Buss also followed-up to our residence. Thanks again guys. great customer service and workmanship. -
Review 14 (2024-11-26 - Rating: 5)
2024 upate for service. Jacob Diaz showed up on time even a bit early. As always he was thorough and explained all he did to our heaters for our yearly service. We have asked for and dealt with him for many years and have nothing but good things to say about his quality service and standards. He is the main reason we continue to be loyal customers for many many years.PS- He made me write this (LOL)! -
Review 15 (2024-12-31 - Rating: 5)
Jaime got here quick and was polite and patient. He diagnosed my water heater problem and had it fixed within 30 mins -
Review 16 (2024-09-08 - Rating: 5)
Our AC went out on Saturday when it’s 110 degrees. We called several companies and they wouldn’t be able to come out until Tuesday. We called AAVCO and they came out on Sunday (when most companies are closed) and did a full inspection to find the issue. Jacob D. explained to us the inner workings of the unit and what needed fixing. He sat down and gave us options and even installed a temporary AC unit until the parts are available tomorrow. Highly recommend this company, Jacob was very personable and definitely wants to help the customer to the best of his ability. -
Review 17 (2024-12-10 - Rating: 5)
Gerardo showed up on time, and he did a great job. He explained everything that he did, and he gave me the best recommendations that would be most beneficial & economical for my family. -
Review 18 (2024-11-21 - Rating: 5)
Steven Palomino came out today to attempt to service an old furnace. It seems that the furnace is beyond its life span (1992). While this was not the news that we had hoped for, Steven was kind and professional and pointed out some safety concerns that for my Mom . We will now explore this company further and possibly investment in a new system. -
Review 19 (2024-12-04 - Rating: 5)
Jacob and Ryan were very friendly, very patient and did a thorough clear review of our system and what needed to be done … we enjoyed working with them -
Review 20 (2024-11-15 - Rating: 5)
Anthony is by far the greatest HVAC tech Ive used. Ive found my tech for life. AC broke Anthony showed up didnt try to upsale me, no pressure, explained to me what was wrong with my system and got my system up and running inexpensive compared to other quotes who wouldnt even show up without a credit card. -
Review 21 (2024-07-24 - Rating: 5)
Anthony was very professional and friendly. I have a no-shoe in my house policy and before I could tell him he already had boot covers ready to go. Thank you for another year of great Service Anthony. If you are in need of fast and friendly service here is his card. 10/10 -
Review 22 (2024-09-12 - Rating: 5)
Jacob Diaz hit it out of the ballpark! Knowledge, customer service, understanding and most important listening to my needs. He was referred to me by a friend and I would 100% refer him to anyone I know. Thank you! -
Review 23 (2024-09-18 - Rating: 5)
Jacob was very kind and friendly. He was very thorough and explained how the entire AC system works. He showed me what he was doing and answered all my questions. Thank you so much! -
Review 24 (2024-11-23 - Rating: 5)
Our technician Anthony Weller did an excellent job in sevicing our unit. He was very thourough in his explanation of any potential work that might be needed in the future. -
Review 25 (2024-11-14 - Rating: 5)
Jason Buss of First Choice A/C is outstanding!Today he came out and did a thorough cleaning of our back bedroom mini-split air conditioning units and made them look and perform brand new! We are truly impressed with the attention to detail and thoroughness he completes our projects. Jason, thank you for helping make our home a better place to live.To whoever is reading this review, and maybe you are considering a reliable, professional a/c, plumbing company, I strongly recommend First Choice. They do their jobs very well and we are extremely satisfied with work they do.R.J. -
Review 26 (2024-09-03 - Rating: 5)
I have had two new HVAC systems and a hot water heater installed. Great quality work and incredibly professional staff. Worked with Anthony Weller today. Highly recommended. -
Review 27 (2024-07-30 - Rating: 5)
My technician Kyle Severance was very knowledgeable in explaining to me the problems with my air conditioning unit. He was very courteous and respectful. He serviced my unit and replaced my burnt out fan motor on the back unit. I highly recommend this technician. -
Review 28 (2024-07-23 - Rating: 5)
Man just came home from a 10 hour day and my shower was completely broken.. My technicians Jacob Borden and Gerardo arrived and were awesome.. courteous respectful and straight to the point no nonsense had it fixed in about 10 minutes I highly recommend these guys and if we have any issues best believe were calling them again.... awesome guys thank you both!!! -
Review 29 (2024-09-13 - Rating: 5)
Anthony , cleaned our Air conditioner unit inside and outside. Did a great job. Air conditioner feels cold. Great customer service very respectful and responsible. Thank you very much -
Review 30 (2024-09-13 - Rating: 5)
Anthony (Technician) was at my house (9/13/24 to service my air conditioner. He did a great job! I recommend when calling AAVCO Plumbing & Air Conditioner to request his services, you wont regret it!!! -
Review 31 (2024-11-08 - Rating: 5)
MB plumbing was the best service . My neighbor told me about them . They took good care of me . The manager Jason came out very professional and even shined my unit . My dog was even was ☺️ now iam happy 😃 got heat .Thanks Lisa 💝⭐️⭐️⭐️⭐️⭐️ -
Review 32 (2024-08-02 - Rating: 5)
In August of 2018 my 29-year-old AC finally gave out. I called a number I found at my parents roof mount AC that was installed by AAVCO back in 2008. Jacob Diaz was the tech sent to my house. He clearly knew his stuff and was great at explaining what needed to be done. However, there was one thing that stood out in our conversation. He recognized me and gave me specific details about my parents AC that AAVCO installed almost a decade earlier. Down to describing the roof mount AC at their house!Since we met in 2018, he has become my AC guy. Jacob and his team at AAVCO have helped me with annual maintenance visits to my parents and in-laws house since 2023. A water heater replacement at my in-laws early this year, replacing an AC unit last year.I moved to my new house in 2022. Last summer Jacob advised me to prepare to replace my units soon since my new house was 20 years old. Sure enough one unit gave out and the other is on its last leg. Jacob came over and after a full inspection came up with the game plan for not just replacing both AC units but my 20 year old water heater as well. Best of all, he kept it within my budget.I can honestly say Jacob Diaz and his team at AAVCO have been MY families AC, Heating and Plumbing provider since 2008, thanks to that sun dried sticker I saw at my parents unit. Jacob, thank you for your help, advice and most of all, thank you for the peace of mind. -
Review 33 (2024-07-25 - Rating: 5)
Ryan m is very knowledgeable, caring, communicates properly and identified my issue in less than 10 minutes and had me back and cooling with 30. He is a life saver and I am very appreciative for him and his technical abilities. He went above and beyond and treated us like family, 10/10 stars, ask for him if you need any AC or cooling needs. -
Review 34 (2024-07-10 - Rating: 5)
Jacob Diaz did a wonderful job of explaining how my system works. He thoroughly inspected the existing system and installation and explained how Family Plumbing would improve it during their installation. He listened to me and provided several options and was able to get the system I wanted at a price I could afford. -
Review 35 (2024-07-29 - Rating: 5)
Jacob Diaz came by today to evaluate our non working AC unit that AAVCO installed for us over 20 years ago. His knowledge and professionalism was very much appreciated and he helped guide us to the right solution to our problem. Thank you from our family of 6 to AAVCO for sending us Jacob!! -
Review 36 (2024-08-07 - Rating: 5)
Kyle is great! Very talented and responsible. He quickly diagnosed the issue and explained the necessary repairs in a clear and understandable manner. Highly recommended. -
Review 37 (2024-09-09 - Rating: 5)
Jacob was very helpful to us in our need for ac during the hottest days this summer.He explained the system and complete workings. He also located the water filter ln my refrigerator. -
Review 38 (2024-07-31 - Rating: 5)
Jacob D did a great job working on our air conditoner. He was very respectful and had a great service in our air conditioner. -
Review 39 (2024-11-14 - Rating: 5)
I have been with First Choice (now Family) Plumbing for about 25 years. They are always wonderful. Today Francisco and Jesse outdid themselves. They carefully installed a valve for my new refrigerator, cleared a drain, installed a new disposal and cleaned the mainline to my house. Everything was done perfectly and then the clean-up was amazing. Great company. -
Review 40 (2024-03-03 - Rating: 5)
Thank you Jacob and Trevor for installing my new tankless water heater the same day. Whole process went smooth. Satisfied with the overall job they did. -
Review 41 (2024-05-09 - Rating: 5)
The technician Jacob D was the best. My heating & air-conditioning system was very old & I knew it needed some repairs at the very least. Jacob was so informative and explained everything “mechanical & technical” that was necessary & needed for optimum operation for my home. He took me through every step to be able to make an informed decision to upgrade and/or replace my unit. The prep measurements w/photos were taken for a replacement unit to be installed this weekend. I was so impressed with how easy the process was with working with Jacob and bottom line; The appointment was painless; no hard sell tactics here😬; as I understood everything that is was going to be done because of Jacob’s expertise, and friendly courteous manner... -
Review 42 (2024-07-12 - Rating: 5)
Awesome service! Anthony Weller is very honest and knowledgeable in his profession. He is thorough and explains in detail. If I could give 10 stars, I would! Highly recommend Anthony and Family Plumbing for all your A/C service needs. -
Review 43 (2024-09-12 - Rating: 5)
Jacob Borden was great today fixing the blockage in our shower. If you ever need help with your plumbing problems you should definitely give them a call. -
Review 44 (2024-06-04 - Rating: 5)
This morning we were scheduled to meet our Technician. 30 minutes before his arrival we received a call from the scheduler that he was on the way. Great communication!We met Kyle S. Our technician who reminded us he had been part of the installation team for our Heater/AC.Kyle is a delight to work with. He is professional, knowledgeable, forthright in his information and answers. As we discussed several products and the status our current units Kyle was able to listen, understand and respond to our questions and concerns.As Kyle worked with our water heater and air conditioner he kept the area neat and clean.Kyle is a joy to work with.Not only is Kyle an excellent technician but a budding sales person! He doesn’t “sell” he provides information and education to help us make an informed decision. Now that is sales!!!! Great job Kyle!!!!!! -
Review 45 (2024-07-17 - Rating: 5)
Really great company and Jason is the best technician! He has serviced our air conditioning and heating system for years. I highly recommend him. -
Review 46 (2024-11-26 - Rating: 5)
Gerardo was very professional. He explained clearly how he fixed my water heater . He was thorough and took pictures. I would hire him again. -
Review 47 (2024-06-05 - Rating: 5)
Jacob Diaz was awesome he serviced the water heater and was a life saver can’t believe we didn’t have it sooner he showed how it was rusted out at base and saved me from a future flood. I’d much rather be pro active instead of reactive. Thank you Jacob for Being so Thorough and Professional . -
Review 48 (2024-08-20 - Rating: 5)
Jacob D. Was very knowledgeable and very patient. He showed me pictures of my attic so I could see how bad it is up there and he also drew everything on paper to show me and explained it all to me and I appreciate that very much. Thank you, Patti I. -
Review 49 (2024-11-01 - Rating: 5)
We had our annual furnace service completed by Ryan M. on our 3 year old residential split unit. He was friendly, clean in his work and thorough in servicing our furnace. I would recommend AAVCO Plumbing and AC to anyone looking for service, repair or replacement of HVAC equipment. -
Review 50 (2024-06-05 - Rating: 5)
My in-laws had a problem with their AC. With it getting hot we were worried about them. They hired Aavco because it was highly recommended from a friend of ours. My mother-in-law said the young man who helped them was very nice and informative. I dont know his last name but Ryan M. was patient and helpful. We really appreciate good technicians helping our family. The AC was fixed and is ready to cool for the hot summer. -
Review 51 (2024-06-04 - Rating: 5)
Great experience working with Eddie! He was incredibly knowledgeable and efficient. After checking on a number of issues, he presented multiple options and was able to solve the issues right away! He also shared tips for how to prevent future issues. Highly recommend for all your plumbing needs!! -
Review 52 (2024-07-13 - Rating: 5)
Arrived home to no AC working. Called them and had a technician arrive in under 3 hours.Repair was successful and performed in a timely manner. Thanks to them & Anthony everything is well. -
Review 53 (2024-10-11 - Rating: 5)
Hot water, one of the luxuries that we all mostly take for granted. We recently found out as our water heater went down for the count. Online I found Family Plumbing and gave them a call. Cindy answered at their office and greeted me with a very positive attitude. She took my information and let me know that a technician was in the area and could stop by to evaluate our issue. Gerardo was at our door 15 minutes later. Gerardo was professional and assessed our issues. He gave me four different options with prices. I had already decided on replacing our tank style and had a lot of questions. Gerardo took the time to answer all my concerns and we did go with a tankless water heater system. The job could be started the next morning. The next morning, installers Elias and Victor arrived on time and jumped on to the job immediately. It was obvious that they both were experts at their craft. Also very polite and professional. The installation went smoothly and before we knew it we had endless hot water. As the job ended Victor tested the water pressure coming from the street and suggested a pressure reduction valve because it was high. Gerardo came back and gave us a quote and then he and Elias installed it to bring the pressure to an acceptable level. Family Plumbing is now my go to company for all plumbing, heating & air conditioning and I highly recommend them. One last thing is they have a family membership plan that untitles you to yearly maintenance of all systems as well as discounts, and that is a smart way to keep them all running for years to come. Special thank you to Cindy, Gerardo, Elias, and Victor who all went above and beyond to make me feel like a part of their family at Family Plumbing -
Review 54 (2024-12-13 - Rating: 5)
The technician.Anthony Weller, was extremely polite and knowledgeable about what he was doing. He is truly focused on doing the job and explains what is needed in a very understandably manner. A really great technician that explained everything in a manner very understandable by me and able to answer any questions I had. I enjoyed him being in my house and doing the professional level of work he performed. -
Review 55 (2024-07-11 - Rating: 5)
Kyle came to my house today for maintenance of my AC. He showed up on time, he was professional, as he always is (he’s been to my hose before), and very pleasant. He kept me abreast of the work he was doing, and he explained the recommended services very thoroughly. I am pleased with his work and professionalism. -
Review 56 (2024-11-25 - Rating: 5)
Technician came out for clogged toilet ,technician Tony very professional 👏 and knowledgeable with drains on time trustworthy, highly recommended Tony and family Plumbing company to my neighbors 👍 Tony also replaced sewer line in home 🏠 very satisfied with Tony and company 😀 -
Review 57 (2024-04-02 - Rating: 5)
I am so impressed with all the great work Jacob Diaz did on our new tankless water heater! fast, clean , same day replacement; WOW ; Thanks again! -
Review 58 (2024-08-07 - Rating: 5)
Ryan m was fantastic. Great with identifying my problem and getting my AC back up and running quick. Recommend family plumbing and Ryan for all your AC needs. -
Review 59 (2024-10-18 - Rating: 5)
Jacob D was a great representative and service for his company family plumbing Clean, honest explained every thing in terms I understood.l Grateful !! -
Review 60 (2024-07-25 - Rating: 5)
I worked with Anthony Weller to correct a problem with the installation of an evaporative coil in my air conditioning unit. Anthony was prompt, courteous, and perceptive, and he found a simple way to correct the problem. I recommend him highly. -
Review 61 (2024-07-16 - Rating: 5)
We were really satisfied with Jacob Diaz came through on time and helped us out on replacing our AC system he was really detailed & efficient on explaining the whole process. -
Review 62 (2024-06-30 - Rating: 5)
Jason did a great job servicing my 23 year old air conditioning unit. He also completed a small repair. Always use Family Plumbing for all my air conditioning and plumbing needs! That is why my air conditioner has lasted 23 years! Great people! -
Review 63 (2024-08-02 - Rating: 5)
Anthony did a thorough inspection on the A/C system and informed us every step of the process. Anthony was information, thorough, polite, knowledgeable, and personable. -
Review 64 (2024-11-07 - Rating: 5)
The tech was very knowledgeable. And he explained all of the important running parts to me in detail. Very friendly. -
Review 65 (2024-12-19 - Rating: 5)
As always, great job with the maintenance. Also, no more paper receipts- all information will be digitized & sent to my email.Jacob Diaz is a great technician! Very professional in all aspects of his job. He is very knowledgeable and answers all of my questions and addresses all concerns. -
Review 66 (2024-04-05 - Rating: 5)
I had issues with my toilet not flushing and Kyle and Eddie from Family Plumbing came out to fix the issue. They were wonderful as they explained every step they were taking to find and fix the problem. I really appreciated their honesty, integrity and knowledge in diagnosing the problem. On top of that, my bathroom was immaculate when they were finished. I would fully trust them in my home anytime and I will be calling on them with any future plumbing or air conditioning problems I might have. They are both worth their weight in gold. -
Review 67 (2024-07-24 - Rating: 5)
Anthony was very nice and helpful. Fixed the issue super quickly, like a knight in shining armor! 10/10 would break AC again to have him back ❤️ -
Review 68 (2024-07-14 - Rating: 5)
Called to have my water heater inspected the pilot light would keep going out, then finally not stay lit. I called the problem and they sent the technician Jacob arrived earlier than expected. He diagnosed the prob, replaced the thermal coupling and also helped with another issue that helped prevent a future problem. -
Review 69 (2024-06-24 - Rating: 5)
Kyle S. Is amazing! We had a horrible smell in our kitchen and he was able to solve the mystery that others could not. He really saved us (literally)! Thank you, Kyle, for taking the time with us. We greatly appreciate it. Hes our go-to guy from now on! -
Review 70 (2024-06-08 - Rating: 5)
Jacob D. was great. Knowledgeable, personable, and professional. Able to get a next day appointment and follow up services scheduled very quickly. Would highly recommend. -
Review 71 (2024-06-05 - Rating: 5)
It is good to know that this family-run service is in our Inland Empire area. We have used them for all of our electrical and plumbing needs for many years and will continue to do so, both at our home and at our rental property. In meeting Jacob Diaz today, he explained all service possibilities thoroughly and professionally. Five Stars. -
Review 72 (2024-06-05 - Rating: 5)
Ryan M was so thorough and educational when it came to our system maintenance. He corrected a previous issue crawling around the attic for about an hour. Our nice electronic filter is now wired back up and we can stop sneezing so much. Thank you so much Ryan M and family plumbing for taking care of us and all of our AC and plumbing needs. 10 out of 5 stars. -
Review 73 (2024-08-27 - Rating: 5)
Jeff Giron was very professional and knowledgeable. He addressed the issue with my air conditioner and now it’s purring like a kitten instead of like a truck. -
Review 74 (2024-06-21 - Rating: 5)
Anthony is amazing and professional. He explained Everything in a way I can understand a very simple terms He deserves 10 10 stars, I would highly recommend them to everybody everybody else who has any issues with her heating and air conditioning equipment -
Review 75 (2024-11-20 - Rating: 5)
Kyle was very professional. He showed up on time, and explained everything he was doing. He not only work on my furnace, he also helped me with my faucet, which I really appreciated. Next time I need someone to come out I am going to ask for him. -
Review 76 (2024-05-22 - Rating: 5)
Jason did a wonderful job. While we had called for an estimate on a toilet bidet seat, he also quickly adjusted a toilet flusher chain in a different bathroom, free of charge warranted fix against a previous job that unfortunately left a bit of slack in the chain. Will continue to use First Choice for our plumbing and heating/AC service. -
Review 77 (2024-06-04 - Rating: 5)
Anthony was congenial, good with our dogs, very thorough and explained the process and his findings after performing service on our HVAC systems. I highly recommend this company for your servicing needs. -
Review 78 (2024-06-21 - Rating: 5)
Jason is always professional, extremely communicative and helpful. We have multiple properties and we trust those homes with him. He is knowledgeable and resourceful. -
Review 79 (2023-12-19 - Rating: 5)
Five Stars of this company for being so fast and on time and they were able to fit me in the next day. Ryan was so nice and professional even with my big dog in the house It didn’t even phase him. He got my thermostat up and working within 15 minutes and stood by and made sure that I set it up correctly and went over some functions with me. I will definitely be using this company again. Thank you -
Review 80 (2024-06-21 - Rating: 5)
Jacob Diaz was very informative , patient and professional. he did not pressure us on our decision and showed us and explained all our options clearly and understandable. -
Review 81 (2024-05-29 - Rating: 5)
Technician Trevor Vinson performed an HVAC and water heater service for us this morning and we couldn’t have been happier! He was courteous, friendly and knowledgeable. I’ve had this company do other repairs and installed a whole new HVAC system. Everyone is helpful and nice. Always punctual and highly skilled. Today, Trevor was the best! Thank you! -
Review 82 (2023-10-09 - Rating: 5)
Marcus was amazing. We walked me throughout the whole process and made sure to do a thorough inspection of my AC system. I was extremely impressed with the service after having my home warranty company send another company out and then telling me it would cost me $1000s and $1000s. To find out that it was a simple issue and no where near $1000s, made me me so happy!!! I am so GLAD, I called the sticker left on the AC unit when it was installed. Thank you Family Plumbing and Marcus, you have earned my business forever!! -
Review 83 (2023-10-19 - Rating: 5)
Jacob provided excellent service. He listened to our questions and concerns. After evaluating our plumbing, heating, and A/C situation, he offered various options/solutions and never pressured us to make a decision. We have used MB Plumbing for many years. This merging with AAVCO will mean continued great service and value for all our home service needs. -
Review 84 (2023-11-26 - Rating: 5)
They’ve got many names right now but I think they will end up with Family Plumbing. But either way I just want to give props to Jacob who came out to my home and is brains and can fix or find any problem and remedy the problem. He’s very professional and very polite. And then I had Dillon and Brian come out to do all the work that was needed and to see the hard work these young men were doing late into the evening gives me hope for the younger generations. They are not all lazy. I was impressed with their hard work and dedication. Seeing that I have a lot of hope for our future. Very impressive.Mike -
Review 85 (2023-08-04 - Rating: 5)
Excellent service, timely, clean uniform and very professional. The plumber, Jacob, was polite and friendly. This is the second emergency call Ive had with them in 9 years. They still had my records on file! Impressive! We file our receipts, too. Jacob told me the plumber, Fred, who helped us 9 years ago is still on the job. This visit was just as pleasant as the first. Equally important, the dispatcher (who was also polite) was able to route Jacob to our door quickly. We didnt have to wait until the following day. Their entire operation is computerized. We also received an email copy of our receipt, and Jacob gave me one of his business cards. Thanx folks! -
Review 86 (2024-07-02 - Rating: 5)
Our AC went out on one of the hottest days ever. Anthony was kind and very knowledgeable. He made my entire family happy. -
Review 87 (2023-08-16 - Rating: 5)
I would like to start off by saying that my overall customer experience and satisfaction was more than the 5-star scale.I received the upmost respect and professionalism starting from the phone call I exchanged with Natalie. She took care of my needs and made me feel as though customers really do matter. She sent tech (Caleb) out my house in a timely matter & felt the importance of my situation. Natalie also talked me through the payment process and made it very convenient and simple for me to understand. The technician Caleb absolutely impressed me with his ability to take care of my AC unit. He fixed my problem within 30 minutes. I would recommend this business to anyone and everyone! -
Review 88 (2024-02-13 - Rating: 5)
So thankful for the fast response! Our heater broke and we needed it repaired ASAP. Jacob was the technician that arrived and inspected the unit. I was so thankful to have someone so knowledgeable give their feedback andDiscovered health and safety concerns that could have been detrimental to our health.Thank you for helping me choose a new unit for my forever home.All the best,The Rachmi Family -
Review 89 (2024-06-01 - Rating: 5)
Anthony was very professional and knowledgeable. He was very detailed in the summary of the preventative maintenance that he performed on my unit. I will look forward to seeing him next time. -
Review 90 (2023-11-28 - Rating: 5)
Same day service. Caleb arrived earlier than scheduled which was great (I was alerted)! He took his time and waked me through step by step what he was doing. Explained my options and didn’t pressure me. I have found a new service provider. You guys are awesome…Caleb was wonderful.Thank you again! -
Review 91 (2024-04-30 - Rating: 5)
I had a leak detection done by Plumber Eddie. Eddie explained in detail exactly what he was going to do. He was very thorough and answered all my questions and concerns. I was very pleased with work done. Will use this company again for future plumbing work! -
Review 92 (2024-03-29 - Rating: 5)
Ryan did a wonderful job of cleaning and testing my A/C unit. He found problems with my water heater and fixed them that day. I was pleased with this service. I will recommend this plumbing company to others.. Update: March 29. Jacob did a wonderful job with my ac and heater maintenance. He helped me set a plan to get a new water heater and fix a shower valve. Excellent service. -
Review 93 (2024-04-19 - Rating: 5)
Trevor is a very great tech. He is very knowledgeable on A/C systems. I am very happy with his work on my Air conditioning. I recommend him if u need work to be done by AAVCO. -
Review 94 (2024-06-26 - Rating: 5)
Anthony came by to do the yearly AC/furnace maintenance. He was friendly and knowledgeable. Was clear with what was needed and not needed. We will continue to use AVCO, especially because of Anthony. -
Review 95 (2023-10-21 - Rating: 5)
Call and ask for Jacob Diaz!!It finally happened, our AC system is no longer serviceable. After careful online search and filtering tons of companies and reviews we decided to call AAVCO plumbing. Cindy schedule a same day appointment and was very helpful with answering questions over the phone. All was going well until Jacob Diaz showed up. Cindy had the customer service nailed down over the phone, but Jacob takes the 5 star review hands down. Jacob gave us a courtesy call ahead of time, took his time to explain what a repair would look like and cost associated with it. Helped us choose the right option for us and for our budget, cross reference between repairs to our existing system or replacing to a new one. Poor guy even craw into the attic on a hot day and took pictures to show me what a messed up job the original installer did. I’m telling you, Jacob is your guy, friendly, hustle free and honest service, can’t go wrong with Jacob. Here’s how above and beyond his service was. After we committed to complete new AC system and doing it properly this time, he noticed that the house was hot and we had kids in the house. Without hesitation he offered to bring back some loner portable units for us without additional cost.Thank you Jacob for your services and dedication! -
Review 96 (2024-05-10 - Rating: 5)
Jacob was very professional and knowledgeable. My water heater developed a pilot issue and he systematically determined what the problem was and proceeded to replace the non functioning part. I shared with Jacob that the previous employee from his company installed the water heater tilted. It literally resembles the leaning tower of Pisa and he stated it could be uprighted. The fact is the previous employee was suppose to return to make the correction. -
Review 97 (2024-01-17 - Rating: 5)
To start I am so happy with this company! My master bathroom got clogged and it turns out roots from one of my trees in my backyard got into the drain line. I called another plumber first who was helpful but pricey, I decided just to be safe I should get a second opinion. AAVCO showed up gave me a way better solution for a fraction of the price! I will only be using this company for any of my plumbing/hvac need from now on. 5 stars!!! -
Review 98 (2024-04-13 - Rating: 5)
Am extremely pleased and satisfied with the work of the plumber named Eddie who recently repaired the plumbing of my kitchen sink. He was very efficient and knowledgeable about the problem and worked quickly to solve it. He was friendly and gave helpful suggestions for keeping the pipes clean. I heartily recommend him and his work. -
Review 99 (2024-04-29 - Rating: 5)
I had a problem with my water heater, called aavco which I have called on for various jobs for past years. They sent Eddie and Victor to fix my problem, Eddie was very knowledgeable and explained any questions I had to my satisfaction. These two men were very professional and courteous. Thank you aavco for such awesome workers. -
Review 100 (2024-06-29 - Rating: 5)
Anthony was very professional Ive been a loyal customer for years Anthony deserves 10 stars he came out on a Saturday and fixes my ac quickly I cant say enough kind words he is honest trustworthy very dependable I recommend family plumbing to everyone -
Review 101 (2023-09-06 - Rating: 5)
We had our complete system redone. They put in the furnace, condenser, a/c unit, new duct work, and vents. It did cost a pretty penny, but the difference is night and day. Our house cools down faster and I dont feel we have to keep it as low as we use too. After about 9 months I went to change the air filter and found that the filter was difficult to get out and impossible to put back in because there was not enough room to maneuver it back in its place. I called, they immediately sent someone out he came up with a plan to fix it. In the mean time he left a couple new filters that I could use until he got the correct ones he wanted to use. Came back 5 days later, fixed the issue and gave me 2 new filters that would work better in the filter space. The technician even gave me a link to Amazon on where to buy the filters, so I wouldnt have to call them and get charged a service fee and it freed them up for more important calls and work. This company is great and would definitely recommend then. Everyone is nice, from the operators in the office to the the technicians all the way to the installers. Everyone is great. -
Review 102 (2023-11-13 - Rating: 5)
AAVCO is great! I have used them quite a few times in the last couple of years. They are professional and polite, punctual, and never leave a mess when theyre done working. They explain everything theyre going to do and everything theyve done. Thank you Jacob Diaz for servicing my furnace this morning. Jacob is an example of AAVCO being a great company! -
Review 103 (2024-02-16 - Rating: 5)
Jacob Diaz just finished my service and provided an awesome job. On time, explained what he was going to do and recommended other services that I should consider. I will definitely request him for all my future work. Thanks -
Review 104 (2024-05-23 - Rating: 5)
Eddie went well beyond what was expected. His attention to detail and my expectations saved the account. I was planning on finding a new service before Eddie took care of business -
Review 105 (2024-12-18 - Rating: 5)
Jaime came out today a replaced our water heater. Just want to let you know he did a fantastic job. Not only was he super professional , his work was awsome. I feel he went above and beyond, not only did he clean up after him self , he also tidied up around where he was working. This guy also basically triple checked his work.Thank you Jaime for today. -
Review 106 (2024-11-18 - Rating: 5)
Kyle is excellent at his job. He kept me informed and offered suggestions. Kyle is friendly and professional. Highly recommended! -
Review 107 (2024-06-28 - Rating: 5)
Highly recommended, Anthony was my technician and was very knowledgeable and honest and shows he takes pride in his work. Amazing service overall. -
Review 108 (2024-08-30 - Rating: 5)
Anthony w was so awsome when he came to service my ac he was very thorough explaining how everything operated .he was very friendly to my puppy…and was very kind -
Review 109 (2024-07-26 - Rating: 5)
Kyle was very professional. Share with us exactly what he was doing. Family Plumbing is the best. -
Review 110 (2024-01-08 - Rating: 5)
I had and emergency situation and from the moment I called I spoke with a great customer friendly and understanding woman who was very helpful and responsive and got a technician out to me within 30 mins of me calling. Eddie the technician was amazing and knowledgeable and was able to resolve the issue pretty quickly. Will definitely be using them for my future Plumbing and AC/Heating needs -
Review 111 (2023-09-03 - Rating: 5)
Excellent experience with Family Plumbing (MB/Aavco/First Choice)! From booking the appointment to the work done I was very pleased. The technician, was on time, explained options for the work, answered all my questions and we are satisfied with the results. I would not hesitate to use their services again and to recommend to friends and neighbors. Thank you! -
Review 112 (2023-05-27 - Rating: 5)
Had Jacob D out here to help us understand our a/c and duct work needs - he was great! He didn’t cut any corners, really explained everything he was doing (and finding) along the way, and he showed us multiple options and didn’t try and pressure us into anything. I’m a fan! Too often these a/c companies come out and you immediately get that used car salesman vibe, but not with this company and not with Jacob. We were able to get the entire inspection, our choices outlined and everything purchased and buttoned up in just about 2 hours. We are looking forward to them coming out to get our a/c situation handled in the next few days! -
Review 113 (2023-12-15 - Rating: 4)
Jacob Diaz was on time for the heater maintenance. He was very professional and courteous. He explained the system and issues in a clear way which was very helpful to me to understand. He took the time gather options to upgrade the system and review with me. And he also helped to tighten the seal on a faucet outside the house to stop it from leaking. -
Review 114 (2021-11-03 - Rating: 4)
Well I have to say that Doug, Kevin and Fred have redeemed Aavco for me. It was great to see that some people in the world actually believe in customer service still. I wouldnt hesitate calling them up if another problem arises. -
Review 115 (2024-03-27 - Rating: 5)
Francisco and Elias fixed our clogged kitchen drain today. I called this morning and they were here within 2 hours and had it cleared out in about an hour. I have used I have used First Choice Plumbing for over 20 years and am always satisfied with their work. -
Review 116 (2024-07-09 - Rating: 5)
Kyle did my A/C repairs, he was friendly, professional, and honest. I highly recommend him!! -
Review 117 (2024-04-13 - Rating: 5)
Francisco and Elias did a great job and worked above and beyond to unclog our drain and when moving the toilet accidentally damaged it. They replaced it with a brand new one with no extra cost. Very professional company that I will use again. -
Review 118 (2024-03-28 - Rating: 5)
Eddie at AAVCO repaired our water heater plumbing and inspected our entire household plumbing. He provided quick, thorough and exceptional service and professionalism. We would definitely request Eddie again. -
Review 119 (2023-04-26 - Rating: 5)
Jacob was amazing in taking the time to explain not only what repairs were needed, but also in detail how my system works. He took many pictures of my system and visually showed me the issues. In addition he gave me many options on repair and maintenance packages. I strongly recommended them if you want honesty, respect and courtesy! -
Review 120 (2023-08-07 - Rating: 5)
Technician was very informative and an expert at troubleshooting the repair.He informed me of a couple causes to the problem and how he was dealing with each one. Once he figured the problem he repaired the issue and finished in good time. I recommend this technician to anyone. Honesty goes a long way and he definitely got my approval. Job well done! -
Review 121 (2023-08-10 - Rating: 5)
The customer service and professionalism here (office and in field) is top tier. Very responsive, great with communication, shows up when they say they will! All things that some other companies fail to do. Ryan was friendly, on time, explained everything, and also made the call to his office to give them the report from our home. After having abad experience a couple weeks ago with another company, this felt very relieving- like a breathe of fresh air. Thank you AAVCO -
Review 122 (2024-03-19 - Rating: 5)
Eddie arrived at our home today to repair a slow draining bathroom sink. Complete with cloth booties over his shoes, Eddie found the problem with his equipment and now the sink drains fine again. Thanks, AVVCO for having a well-trained and courteous employee! -
Review 123 (2021-11-13 - Rating: 5)
Jacob the technician was very professional. He took the time to explain and show me what needed to be done to replace a part on my water heater. When he came a cross a problem he made sure that I completely understood everything thoroughly. The responsiveness of the company was great and done in a timely manner. The lady that I initially spoke with was very courteous, helpful, and made sure she was able to get someone out to me within a couple of hours which worked with my work schedule. I will definitely recommend and use this company again -
Review 124 (2024-05-01 - Rating: 5)
Just had these guys out to take care of a few issues. My technician was Eddie. Super thorough, professional and customer service committed. I highly recommend the company and especially Eddie. Thank you for your help!!! -
Review 125 (2024-03-13 - Rating: 4)
Called the company, needed a small bathroom repair they were very courteous and sent a rep out to us the next morning. Eddie was respectively on time and his work is outstanding. I would recommend them. -
Review 126 (2024-07-12 - Rating: 5)
Anthony Waller was awesome so friendly respectful courteous professional knowledgeable he was great and an asset to your company thank you all. -
Review 127 (2023-04-10 - Rating: 4)
Ive been using AAVCO for a little over a year for my heating, plumbing, and AC. They always provide friendly service and timely notifications whenever service is due. Jacob was very knowledgeable and does a great job of explaining various options in terms of servicing, repairs, and replacements. The only reason I didnt give five stars would be that their pricing is on the high side, though as the saying goes, you get what you pay for. -
Review 128 (2023-07-20 - Rating: 5)
Ryan M did a great job today analyzing and repairing my AC compressor. He was very professional in his demeanor. He explained issues in clear manner. We are grateful that he came to help us out today. -
Review 129 (2023-07-29 - Rating: 5)
They have been fantastic fixing our plumbing and air conditioning. It was easy to get a quick appointment and they gave us several options for replacing the AC unit. Jason, the tech, is friendly and reliable. I would recommend them to anyone in the Riverside area who needs help with their plumbing, heating, or air conditioning. -
Review 130 (2024-07-05 - Rating: 5)
Great service Ryan fixed my HVAC also found some other issues I didnt even we had.. -
Review 131 (2024-07-13 - Rating: 5)
Anthony was great! Very knowledgeable and truly cared to make sure that I knew what the issue(s) were. -
Review 132 (2024-03-19 - Rating: 5)
Great customer service! Jacob Diaz and Trevor were extremely helpful. They went above and beyond to install my new water heater the same day! -
Review 133 (2023-09-06 - Rating: 5)
I had some issues with my air conditioning not cooling off as it should and contacted AAVCO. Everyone that Ive dealt with there was courteous and very professional. They came out and made all the repairs necessary for my AC to be working perfectly. Great timely service and friendly service reps. I highly recommend using this company!! -
Review 134 (2023-07-23 - Rating: 5)
Jacob was so helpful in walking us through all the confusing parts of prepping for an AC system. We hadn’t even locked in our business with him, and he spent multiple hours educating us and helping through the process. Definitely the most attention driven individual I’ve had the pleasure to work with! We are looking forward to the future install! -
Review 135 (2024-06-07 - Rating: 5)
Jason was our technician, very professional and just an all around great person! I have to say this is a very honest company to deal with. -
Review 136 (2024-07-16 - Rating: 5)
Jason was fantastic!! He explained the problems in a way that we could understand and worked quickly to fix the problem. Such a relief! -
Review 137 (2024-11-13 - Rating: 5)
Anthony did a great job! He replaced a needed part on my heater & now I will be warm for the winter!Thank you so much Anthony!Youre the Best!!! -
Review 138 (2024-07-16 - Rating: 5)
Great tech very friendly I have use aavco for 24 years they are great company.great work they due. -
Review 139 (2024-04-02 - Rating: 5)
Very professional ,respectful and ready to help fix the problem. My 90 year old mother in law heating stopped working. Same day fixed the problem. Definitely calling them back, Trevor gets the job done. -
Review 140 (2023-07-14 - Rating: 5)
Jacob Diaz was the technician that came to our house. He was friendly, professional, and did a great job of explaining everything in a detailed yet easy-to-understand way. He left us with a very good impression of the company and well be more than happy to continue to use this company for our HVAC related needs going forward. -
Review 141 (2024-06-07 - Rating: 5)
Their custom service is wonderful. Trevor, our technician is very communicative and thorough. Everything is kept clean. -
Review 142 (2023-10-27 - Rating: 5)
Scheduled for maintenance on tankless water heater as requested, which was completed promptly. Suggested maintenance on our other water heater, a standard tank, which may have been 40 years old. Explained to us the findings - rust draining from inside the tank was not good, and the anode bar is supposed to be present, not completely used up. Were clear in the explanations. Installed a new tank same day. Very courteous and thoughtful. Will continue using this company which has always provided us great service. -
Review 143 (2023-11-29 - Rating: 5)
Eddie showed up to take care of my plumbing issue and I was very impressed with his professionalism, knowledge, and etiquette. He answered all my questions and fixed the issue at hand. If I ever need a plumber in the future I will definitely call First Choice Plumbing and a request Eddie. -
Review 144 (2024-06-25 - Rating: 5)
Anthony IS THE BEST!!!I had been waiting on another tech who had been tied up all morning into afternoon however, when I called to request for another tech Anthony was just finishing up a job and agreed to take me last minute. He arrived within 30 min. He was able to solve the problem in a timely and professional manner and to top it off he was so kind and helpful. I will DEFINITELY be using Anthony again for future jobs. Good Bless you Anthony, you really came thru for us. 🙌🏾🙌🏾🙌🏾 -
Review 145 (2023-08-30 - Rating: 5)
Listen , I’ve called out other companies in the past for A/C repairs and Plumbing but AAVCO has a outstanding person working with them .Mr Jacob Diaz was very professional and knowledgeable hands down the best service person I ever let in my house . AAVCO is a great down home company! Great Job Team! -
Review 146 (2024-06-22 - Rating: 5)
Trevor responded to my home. He was professional, friendly and knowledgeable. He explained everything in detail and he was prompt. -
Review 147 (2023-10-17 - Rating: 5)
Eddy and Victor were awesome. They worked really hard and dealt with all the issues that happened in a patient and helpful way, explaining as they went. I was very happy with all that they did. They were very neat also which I appreciated. -
Review 148 (2023-07-24 - Rating: 5)
Jacob D serviced my air conditioner today as it was not properly cooling. He took the time to fully assess the system, diagnose the problem and made the repairs. I appreciate Jacob’s professionalism and that he took the time to communicate the issue in a manner I could fully understand. Should further A/C or other issues arise I will use this service again without hesitation. -
Review 149 (2024-03-26 - Rating: 4)
AAVCO plumbing heating and air conditioning have saved me over the past 5 or 6 years. They are always quick to respond to a call and are very professional. I would highly recommend them to my family and friends. Jacob has been my representative and he is the best!Once again AAVCO has come through with stellar customer service.Trevor was very friendly, knowledgeable, and professional!Thank you Trevor! -
Review 150 (2023-11-03 - Rating: 5)
First Choice plumbing,heating,A/C has always provided me with above excellent service! I have been a customer for many years. Jason was my tech today and as usual did a great job and patiently answered and educated me regarding all my questions and concerns. Thanks again! -
Review 151 (2024-06-26 - Rating: 5)
Kyle was courteous and helpful. Our a/c condenser drain was plugged and he cleaned it and fixed it so it continues to drain. -
Review 152 (2024-05-16 - Rating: 5)
Eddie was fantastic! He was professional, quick and very friendly. Would love to have him back if needed in the future. -
Review 153 (2023-08-09 - Rating: 5)
Thanks to all, front the front office Audry.. to the service technician Kyle. Friendly..professional and polite. I cant thank them enough! I would recommend this company 100 times over. Kyle explained everything he did and what needed to be done in the future. Audrey was extremely accommodating to schedule an appointment and explained throughly the service appt and what was needed to proceed. Updating me on ETA of service tech. To explaining the cost and helping me choose a maintenance plan. Great team work! Thank you again! -
Review 154 (2023-08-02 - Rating: 5)
Outstanding fast service and quality. Technicians are highly knowledgeable and explain everything that needs repair thoroughly. I used them several times for maintenance and service for our four AC units. Look no further this company is honest and the best around! -
Review 155 (2023-09-08 - Rating: 5)
My technician, Caleb, was a high quality professional. His explanations were easy to understand and reasonable. He even drew a picture and showed me the ones he took to make thr best choice for my services. -
Review 156 (2024-08-07 - Rating: 5)
They all go above and beyond to help us with our needs! They are the kindest and sweetest people in the world as well! -
Review 157 (2023-07-01 - Rating: 5)
Kyle, after introducing himself went right to work. He was very respectful and professional. I have used this company before and have been very pleased with your work. I asked for a quote on insulation and will consider doing It, however, I am not ready at this time to pay for it.Carlotta -
Review 158 (2023-07-04 - Rating: 5)
Jacob from Aavco has been my go to guy for AC for many years now.Jacob is honest, caring, and is not a used car salesman. He truly understands the needs of his customers.Because of Jacobs sincere professionalism and integrity throughout the years, he has personally spearheaded the new AC unit installation on all of my personal properties.Jacob replaced my old non working AC unit on my business commercial building.He and his team removed and replaced all the ducts and returns in a commercial building where my church is located with a new design for professional results.I have recommended him to a friend who has a restaurant and to another friend who Pastors a church where they have and are using him and his team exclusively.I have recommended him to many other friends who have used him and his team and are very happy with his work and performance.Aavco is very fortunate to have such a dedicated and caring employee such as Jacob.He is the Best there is. -
Review 159 (2022-06-18 - Rating: 5)
My worst nightmare happened. My AC stopped blowing cold air. I called AAVCO and spoke with the most pleasant representative (Crissy) and she was able to squeeze me in asap.Jacob the technician arrived on time and was very knowledgeable. He was respectful and explained everything to me multiple times to make sure I understood the problems I was having with my system. They were not pushy, which I appreciate immensely. He was able to get my system up and running at a reasonable price. I would highly recommend AAVCO, and love when I can support my local Fontana businesses! -
Review 160 (2023-09-19 - Rating: 5)
We had a leak at the garbage disposal. I called first thing in the morning, they were able to get out the same afternoon, diagnosed the problem and made the repair all in the same day. Their customer service folks and technician were friendly and their follow up was professional and timely. I will certainly use them again and wholeheartedly recommend them. -
Review 161 (2024-06-19 - Rating: 5)
Anthony was highly professional he explained Everything in ways I can understand he deserves 10 stars i would recommend him and family plumbing to everyone -
Review 162 (2023-05-01 - Rating: 5)
Caleb was my technician. He was very cordial, “service” friendly. I have used FB (MB) for several years. Any technician who has come to my house has always been professional, courteous, explained everything they were doing, why and how to take care of my equipment to help it last longer. I will never call anyone else. Give these people a chance, you won’t regret it. Thank you to all those technicians who have ever serviced my AC/Heating. -
Review 163 (2024-12-31 - Rating: 5)
Ryan was very nice and helpful. Great service! -
Review 164 (2023-07-14 - Rating: 5)
We had a huge problem with our AC unit that was extremely outdated. We didn’t even know where the problems began. Jacob Diaz came to service our unit and identified the issues. He explained all the problems, offered different solutions, and was very thorough. We were very happy with the service Mr. Diaz provided. -
Review 165 (2022-08-09 - Rating: 5)
Jacob is AMAZING! Our air conditioning stopped working in the middle of summer 100+ degree weather, we called AAVCO and they came out early the next morning, Jacob is very respectful and put shoe covers on to make sure he didn’t dirty our floors, he was very efficient checking out our air system, even went into the attic! Pricing was very reasonable and he was able to fit us in the same day for repairs. Definitely recommend AAVCO -
Review 166 (2022-08-13 - Rating: 5)
Jacob came today to inspect our ac unit. Upon inspection he shared his insight on what wrong with our unit. His knowledge was very professional understanding. His way of explaining made it easy to understand and the options presented were very priced. I would highly recommend him. -
Review 167 (2024-06-19 - Rating: 5)
10 stars Anthony was honest and very trustworthy its hard to find service people u can trust these days everyone wants to take your money he fixed my problem quickly and was very affordable I recommend him to everyone. -
Review 168 (2024-05-21 - Rating: 5)
I cant say enough kind words anthony w went above and beyond for me my heater wasnt working and i was panicked he showed up rolled out his drop cloth and assured me he was here to help he found the problem quicly and fixed my heater he was professional honest and compassionate he explained everything in simple words even a 75 year old grandma can understand -
Review 169 (2024-10-15 - Rating: 5)
Jason and Jacob were excellent. Found the source of a mysterious leak quickly and provided a detailed explanation as well as possible fixes. Got everything fixed the same day.Top to bottom my experience has been quick, professional, friendly service from everyone in the office and the field -
Review 170 (2024-11-23 - Rating: 5)
Anthony was very thorough and knowledgeable when assessing my heater. I appreciate the suggestions and feedback given regarding the trouble spots of the heater. Outstanding professionalism!! -
Review 171 (2024-04-01 - Rating: 5)
Jacob and his crew went above and beyond. Installed a water heater repaired the heating system and installed bathtub new fixtures and plumbing. On time and good quality service!!!!Ryan m was excellent on the update, came out and got my heat back up and running and explained importance of maintenance plan. -
Review 172 (2024-05-29 - Rating: 5)
Alex was polite and performed his task in a professional manner. Kyle was the installer and was very efficient and cleaned everything up. Very well mannered as well. -
Review 173 (2024-09-10 - Rating: 5)
Anthony Weller was extremely professional and efficient. We appreciate his candor and options for repair. Just excellent. -
Review 174 (2023-08-07 - Rating: 5)
We recently needed A/C repairs. The technician came out and was able to get it working again. We have always used Family Plumbing and are very happy with their service. They are always on time and get the job done. -
Review 175 (2021-12-18 - Rating: 5)
The whole staff at AAVCO were very professional and courteous, especially Fred and Jacob. Fred was the supervisor I contacted when comparing plumbing services for this project. He gave me an estimate price comparison for the project, warranty and financing options: no pressure whatsoever, which was very helpful and got my attention to choose their business after talking to 6 other plumbing companies. Jacob was the plumber who actually rendered the service. He came over on a Friday evening to discuss the project and gave me a run down between the types of heating available, their pros and cons, and again estimate cost and financing. After choosing what I wanted done and financing options, we scheduled for the water heating service the following day between 0800-1200 after getting the parts at 0700. Three hours later, my tankless water heater was installed. All the research and actually getting the service done took place within about 48 hour period. I already told Jacob that I would have to hit them up again for another project soon. Awesome communication and service execution! So far, I am pleased with the product and service. -
Review 176 (2023-05-13 - Rating: 5)
Lupe, Michelle, highly responsive! Continuous professional communiques kept us well informed. Ryan was exceptional. Extensively thorough, indepth investigation of all our systems, detailed review of system status, performance parameters and strong recommendations to ensure systems operate efficiently for an extended life cycle. Appreciate to outstanding.mannwr in which we were treated. This company, formerly AAVCO, now Family, hasade.demonstrably.positivw improvements over this last year. Restored my confidence in them to a superior.level. -
Review 177 (2023-09-12 - Rating: 5)
Jacob Diaz was extremely professional. His communication was upbeat and he always came across as caring and excited about his job. I know anything hes involved in will come with a quality and integrity thats hard to find in any industry. My family is in good hands. Thanks again Mr. Diaz. -
Review 178 (2023-11-06 - Rating: 5)
Jacob Diaz was the technician that came out to service my system today. He was very professional and courtesy.I have had good service this this company each time. Thanks -
Review 179 (2023-10-17 - Rating: 5)
Jacob spoke with me about the heating service he performed, and shared with me suggestions about the heating/AC ducting. When I called to schedule an appt., I asked the scheduler what the earliest appt. on 10/17/23 was.(I did not recommend a time).The scheduler said 8 AM. I was later told my appt. would be later due to meeting. Jacob told of meetings being held every Tues. and Thurs. and that 8 AM was unrealistic. Not happy--if she had told me this, I would have been o.k. with a later time -
Review 180 (2023-04-28 - Rating: 5)
We Love Jacob. He comes here and is very professional and friendly. Always Honest with us in what we need and need to do to keep our Air, Water, Heat in working order. Jacob will take the time to explain whats going on with things and help to fix whats needed in time...Jacob is Great and he is the guy I ask for every time. The Hauser Family -
Review 181 (2021-04-16 - Rating: 5)
Oscar and Mario did a great job installing my new central unit and taking out the old swamp cooler even that they were working in a very small attic. Very communicative and professional. I was very satisfied with their services. They did their part of the installation as agreed, now Im waiting for the next person to come and patch the old vents holds in the roof, so hopefully it will be a completed and great experience. -
Review 182 (2024-10-28 - Rating: 5)
Friendly, professional and very knowledgeable. Easy to relate and understand the concerns for maintaining the AC/Heating Unit. I highly recommend Mr. Kyle Severance. Thank you for being a blessing not only to me but to your company as well. -
Review 183 (2020-03-02 - Rating: 5)
Jacob was phenomenal!!!! He is soft spoken. Walked us through every detail. Showed us pictures of his findings and drew pictures to assist us in understanding. He was never rushing us to make a decision and was calm. He offered us financing options and processed this for us. Jacob also was very customer engaging in personal life which was nice because he didnt make the visit all about money, but about customer service. We decided to give him and his company the business and hope they exceed what he presented. -
Review 184 (2024-04-17 - Rating: 5)
Jacob Did a good job by fixing my AC.I will definitely recommend this company to any person that is in trouble.Thank you very much. -
Review 185 (2023-08-23 - Rating: 5)
The air conditioning technicians were top-knotch professionals who provided me with explanations every step of the way, presented me with options at various costs so that I could make the right decision for repairs. I will definitely call them for any service I might need in the future. -
Review 186 (2023-10-31 - Rating: 5)
The techs are personable and knowledgable. I particularly liked Jacob. He was careful in protecting my new carpet & flooring and wore shoe covers in house. A plus for me! -
Review 187 (2023-01-09 - Rating: 5)
Jacob D is a wonderful person, he thoroughly explained what repairs we needed to our home air conditioner and heater system. As a new home buyer, these types of repairs can be heavy on your mind. He explained in detail all the options, we may have in addressing the repairs. He went section by section, ensuring we knew and understood what was needed. My husband and I are at ease as we moved forward with this major repair to heating air system. I would suggest that when choosing a tech from AAVCO chose Jacob DKayFontana CA -
Review 188 (2020-08-21 - Rating: 5)
Our service technician Doug is amazing. Very professional and knowledgeable. Doug took the time toanswer all of our concerns.. Everyone at the company is very nice , professional and helpful. We had our air conditioning unit replaced within 2 days of the initial maintenance appointment. Thank you so much .SincerelyThe Falwells -
Review 189 (2023-07-27 - Rating: 5)
Of course our air went out on the hottest day of the year, while having installers installing new floors. Technician was out very next day, and our air was restored very quickly. Very professional, courteous and fast. Many thanks. -
Review 190 (2022-08-13 - Rating: 5)
Our Service Tech was Jacob Diaz and we are glad it was ! He was very knowledgeable and most of all confident with his experience which made us feel confident in making our decision to choose AAVCO plumbing, Heating and Air conditioning ! Thank you I highly recommend them for your plumbing and air conditioning needs! -
Review 191 (2023-08-11 - Rating: 5)
Jacob & Caleb were professional, courtesy and responsive to all questions. They took photos of all repairs and explained everything with detail. Will definitely use again and refer to all my friends and family. -
Review 192 (2024-04-30 - Rating: 5)
Jacob Diaz, AC guy from family plumbing came out and fixed the AC in a timely and professional manner. Was very pleased with his work