TSE Power Solutions
Located in Ferndale, Washington
Address: 7054 Portal Way, Ferndale, WA 98248, United States
Phone: +1 360-380-5900
Rating: 5
Categories
- Electrician
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Comments
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Review 1 (2024-12-19 - Rating: 5)
TSE Power Solutions staff were very knowledgeable and helpful. I was very pleased with how Chris taught me about my generator, both how it worked and also what I need to do to maintain its operation. -
Review 2 (2024-12-17 - Rating: 5)
This is a huge shout out to the team at TSE Power Solutions! I contacted two companies to get quotes on full maintenance for my Generac whole house generator system. I selected TSE not because they were the cheapest, but because my experience interacting with them and my evaluation of them, easily showed me they are the BEST ! Why would you NOT want the best, most thorough company for this important work! I mean you bought a generator to power you through the bad weather!! You need to be able to depend on it!Every step of the way the people I interacted with were friendly, efficient, knowledgeable, professional and courteous.My first call with Mikeala, who thoroughly listened to my issues and promptly created a custom quote for the services and items I required and once accepted, quickly got the service scheduled.The Technician, Morgan, was very prompt and communicative. As I was not available to be at the site, he called me several times to update me on the process and status. He gave me insight and options for what to do and efficiently did the work I needed and decided upon. I really appreciated his helpfulness, he even gave me his cell and contact info should I need it in the future. Hint: if you dont already have a cellular monitoring module for your system GET ONE!Lastly, Reilly. Her patient help in setting up the Generac Mobile link for me was greatly appreciated. And getting me my invoice and being there if I needed anything.You have a terrific team representing TSE there! I know and appreciate the value of customer service and your team should be celebrated!I look forward to future dealings with TSE ! Trust me, so should you.