Air Pro Heating & Air Conditioning

Photo of Air Pro Heating & Air Conditioning

Located in Fayetteville, North Carolina

Address: 620 Gillespie St, Fayetteville, NC 28306, United States

Phone: +1 910-400-1736

Rating: 5

Services

  • Identifies as disability-owned
  • Identifies as Latino-owned
  • Identifies as veteran-owned
  • On-site services
  • Online estimates
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Electrician
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-11-02 - Rating: 5)

    I am extremely happy with the service I received fromAir Pro Heating & Air Conditioning. It was a great experience from start to finish.It began with contacting Larry Spivey (Sales Associate) to receive a quote to replace my gas pack unit. I found them through a Google search and saw they had excellent ratings and reviews. Prior to Air Pros visit, I received a few quotes from another reputable company, which were reasonable but not as good as the deal that Larry offered me. He sold me one of the latest Goodman gas pack systems, which I’m sure is built to last. Larry also included the new Ecobee Lite 3 thermostat, which is very easy to use and program. I am able to operate it using the Ecobee app on my iPhone. The turnaround time from signing the proposal to the day of install happened so fast. Communication was excellent the entire time.On install day, the crew showed up early and ready to work. They removed my old unit and inspected/sealed my existing ductwork where it needed it. The install team was very courteous and respectful during the install. They tested my heat and cooling to make sure the new unit was fully operational before they left my home. The team informed me that the new unit had a few dents on the top panel from shipping. Javier Ortiz, the owner of the company, brought out a new top panel and installed it without any issues. Javier also inspected my newly installed unit and gave it his final stamp of approval.I highly recommend Air Pro Heating & Air Conditioning for all of your HVAC service and system replacement needs. I will be using their services to maintain my gas pack unit moving forward. Thank you Javier, Larry, Robert, and the entire install team for getting my family and I squared away.

  • Review 2 (2024-12-24 - Rating: 5)

    I appreciate the Job Air Pro Heating & Air Conditioning did on my property at 485 Santa Fe Drive. I talked to the Tech. guy, Brendon. He explained to me what I need to do in the future to keep my AC running smoothly by cleaning and changing the air filter. I also talked to Diana who answered my phone call and Robert who made the schedule the appointment. They were courteous and professional. I will recommend the company to my friends and family. So far I am satisfied and will use them again when I need their services.

  • Review 3 (2024-12-11 - Rating: 5)

    This company was a pleasure to work with. They fixed my heating system quickly after a diagnosis. They arrived when they said the would. They did the work for the estimate. All of this in the rain, mind you. They worked with me on the bill payment particulars. I could not be more delighted to have them work with me. They were also flexible, professional, and very nice people.

  • Review 4 (2024-07-12 - Rating: 5)

    Brandon was absolutely amazing! He was pleasant and easy to work with. He explained everything that was needed to correct our leaking AC pipe and adjust the drain pan. The job was completed in a timely fashion. Thanks for the excellent work.

  • Review 5 (2024-11-15 - Rating: 5)

    Better than just professional. Air Pro cares about his clients! He is friendly and willing to answer any and all questions about what they are doing and what they did. He paid attention to detail and and my understanding of their findings. Well done!

  • Review 6 (2024-12-08 - Rating: 5)

    Couldn’t be happier with our experience with Air Pro Heating. They were EXTREMELY quick to redirect a tech to our house when another appointment cancelled, and had someone there within 30 minutes of putting in an inquiry. Our heat wasn’t working, and with our little 8 month old this was huge as the house was getting COLD. The tech was polite and thorough, and took his time to explain to us the issue and show us the thermostat setting that was the problem. Had it fixed and was in and out. Definitely recommend based on our first experience.

  • Review 7 (2024-10-24 - Rating: 5)

    I am very satisfied with the service I received from Air Pro. They were punctual, professional, and very knowledgeable in the installation/repair of my air conditioning system. The team worked efficiently and left everything clean when they were finished. Additionally, the service was A+. They answered my questions and offered the best options. I would definitely recommend their services to anyone who needs quality work and good service.

  • Review 8 (2024-09-23 - Rating: 5)

    I had two air units in my home that needed to be replaced. Owner Javier was very informative, listened to our request and followed through with everything he proposed, not to mentioned worked around our schedule so we didn’t have to miss work. The Air Pro staff was very punctual , friendly and did great work. Thank you for doing great work and making a bad situation of not having air be a smooth process in such a timely manner. The staff did a great job to keep our house area clean in and outside while they were working and when they got done. Definitely would recommend due to our experience we had with Air Pro .

  • Review 9 (2024-12-22 - Rating: 5)

    This Air Pro heating, air & electric company is really a wonderful company that is affordable, professional, very nice & wonderful staff Larry , manager Robert& technicians Henry & helper did an amazing job, working tirelessly installing my new HVAC. This company is a must to hire because they will really take good care of your heating, a/c & other electrical needs. Kudos to these men & keep it up. Happy Holidays & Blessings t you all.

  • Review 10 (2024-11-22 - Rating: 5)

    Brandon and Larry are both very friendly and did exactly what I needed. They came out quickly when I was having a problem. I feel their pricing is reasonable and that they were knowledgeable. We will be calling them for all of our hvac needs!

  • Review 11 (2024-11-08 - Rating: 5)

    I was having issues with my ac unit being programmed incorrectly. Javier came out an meticulously wired it correctly! Im elderly and he didnt try to charge me a lot of money. He gave me great peace of mind. He was professional and polite. Ive dealt with a lot of businesses in my lifetime and this one is top of the line!

  • Review 12 (2024-11-14 - Rating: 5)

    The best price compared to other well established companies around the area. The kindest employees who were nothing but helpful and professional! My ac has been running amazing since they fixed it in February no issues whatsoever. Definitely recommend them.

  • Review 13 (2024-12-24 - Rating: 5)

    Technician was friendly and knowledgeable. Let me watch what he was doing and explained the repair to me. He also answered all my questions and cleaned up after he was finished.

  • Review 14 (2024-12-07 - Rating: 5)

    My house was freezing and when I called Air Pro they came out right away. I was extremely pleased by their service and attention to detail. It’s They are the company I will rely on and advice all to use. My son’s air conditioning system failed and they came out, replaced it and were the best price in town. He called three other companies and they would not come out because it was a Sunday. The price was the best in town. I see some people complaining in the reviews here, which I read on all companies before calling so I can compare prices and what others think of the service which all customers should do as well. This company is AMONG THE BEST. Thank you for your great service for my son and I. It’s 4 January 2024 and today AirPro came back to ensure our system was running well. This was free of charge of course since it was the second check up of the year. Great job by their technician and he answered all my questions, if you want the best hire the best, AirPro.7 December, 2024 once again the team at AirPro came to our rescue. Our electric water heater was not working so I called AirPro and an electrician was at our home within the hour, he identified the issue and was able to repair and go above the required maintenance as he installed a box to ensure safety. My wife and I are very pleased with the work and prompt service. Their motivation, dedication to their customers is why they are number one in Cumberland County and surrounding areas.

  • Review 15 (2024-09-20 - Rating: 5)

    I put in a request for a quote on Saturday and Mr. Larry Spivey returned my message on a Sunday. He made an appointment to come out that Monday evening looked at the unit, gave me a quote, offered 100% financing, closed the sale in minutes and was able to set an appointment that Friday for installation! The installers was on time, courteous and did a perfect job. They cleaned behind themselves and hauled away the old unit. Javier seal the the installation with a quality check and everything works perfectly! I would recommend this company to everyone and give them a 5- Star performance! Thank You Air Pro for a job well done!

  • Review 16 (2024-12-04 - Rating: 5)

    We love Air Pro. We choose air pro with our indoor/ outdoor unit back in 2020 when COVID started. We had to call them a couple days later and instead of explaining over the phone how to help us they came the next morning to reset the thermostat. We called again last year and they had to change wires to the house. Something ate them. I called yesterday and it was sunday.they gave me a choice of service call fee or I could wAit till today,Monday. I chose today. They were here on time found the problem,fixed it and cleaned up afterwards. We might have looked for someone that would do the job for less. Some things are worth paying for. When you have an issue you dont want to wait . You want it fixed and you wont find anyone better than Air Pro.

  • Review 17 (2024-10-03 - Rating: 5)

    I had an outstanding experience with Air Pro Heating, Air and Electric for my HVAC needs. The team was prompt, friendly, and extremely skilled. They quickly diagnosed the issue with my system and offered a range of solutions at competitive prices. The technicians worked efficiently, communicated clearly, and even took the time to educate me on maintenance tips. Their professionalism and attention to detail were impressive, and the system now runs flawlessly. Highly recommend Air Pro for top-notch HVAC service!

  • Review 18 (2024-11-25 - Rating: 5)

    They came out quickly gave me a quote and started the job 3 days later. They told me done in 2 day and thats what I got. I highly recommend Air Pro. Great guys doing the job and great customer service. Thank you Air Pro.

  • Review 19 (2024-11-25 - Rating: 5)

    I was very satisfied with Air Pro. They contacted me back very quickly and came out the next day to give me an estimate which was the cheapest estimate out of 3 for the same unit. I was shocked when they said they could install the unit the next day. I expected to have to wait for awhile. Their service men installed it in one day and only stopped for a lunch break! I couldn’t figure out how to program the thermostat and the came out the next to help me. I highly recommend Air Pro to anyone looking to replace their AC unit. Also they carried Goodman which was the only brand I wanted. I give them a 10 out 10! Excellent!

  • Review 20 (2024-11-29 - Rating: 5)

    Quoted fast, and transparent pricing. Same day appointment, was able to come earlier than scheduled and called ahead to make sure earlier was ok. Technician was professional and explained everything in detail and actually saved me money.

  • Review 21 (2024-09-28 - Rating: 5)

    When I called the person on the phone was great! Brandon the tech was very professional and he identified the issue fast and took care of the issue. My air conditioner was up and running within 30 minutes. Thanks Brandon for your service, in our military and our community.

  • Review 22 (2024-11-18 - Rating: 5)

    ⭐️⭐️⭐️⭐️⭐️Air Pro is a certified business with the Consumer Protection Division. This certification truly reflects their commitment to excellence and consumer trust.Air Pro has always delivered top-notch services, and with this certification, I have even more confidence in their professionalism and dedication to quality work. Their attention to detail, expertise in HVAC and Electric , and customer-centric approach make them a standout in the industry.I highly recommend Air Pro Heating & AC to anyone looking for a reliable and trustworthy company!Angela SelittoDirector of Consumer Protection Division

  • Review 23 (2024-09-30 - Rating: 5)

    Back in 2021 My AC stopped working during the summer while I was deployed and a bigger company told my wife the whole system needed to be replaced and quoted 10,000$~.I dug through my hold texts from when I Used Air-Pro and Javier came out, was completely transparent with what NEEDED to be done and some preventative maintenance that could be done.Walked away with only spending 600$ and haven’t had ANY issues since.CANNOT recommend them enough, actual quality work and honest diagnosis! anytime someone asks me for an AC Repair person I always recommend them!!

  • Review 24 (2024-09-24 - Rating: 5)

    Brandon was very professional and repaired my unit quickly. Called late in the afternoon for an appointment and they were here at 10 the next morning. Great service, I will definitely contact them next time I need HVAC service.

  • Review 25 (2024-09-12 - Rating: 5)

    I had Brandon come out and do the 5 month service/inspection on my system. Brandon is a hardworking, professional tech who inspected everything from the unit and thermostat to the items located in the attic. He (Brandon) is very knowledgeable and was able to complete everything in a timely manner while providing photos when completed. Brandon works for a great company and I look forward to seeing him again in 6 months time. Thank you all for keeping my system operating at its very best and giving me the peace of mind for another 6 months that everything will still be operating appropriately.

  • Review 26 (2024-10-02 - Rating: 5)

    I made a post earlier about one of the salesmen at this business. If you didnt see it, that is fine because the owner called me personally and cleared up the situation. I was highly impressed with Mr. Javier and the concern he showed for my needs. He was professional about the situation & ensured me that the proper action would be taken. I was unable to see their work & services, but I am certain that I would have been impressed with Mr. Javier and his are for his customers.

  • Review 27 (2024-12-02 - Rating: 5)

    They were able to schedule us in quickly when our heater started blowing cold air in December. The tech, Javier, was able to diagnose the issue and gave us recommendations on fixing it, as well as fixed the immediate issues at hand that day. (The previous home owner used a sketchy “business” to install the unit, and it was not installed properly).

  • Review 28 (2024-10-23 - Rating: 5)

    Today, Bradley from Air Pro H & AC came to my home to do a checkup on my HVAC system. He knew immediately the issue I would have once the system was turned on. I havent been running my system because the weather hasnt required me to. Bradleys expertise, professionalism, and respectful demeanor were above reproach.

  • Review 29 (2024-09-26 - Rating: 5)

    Really impressed with the quality of service and attention to detail your company provides. Brandon has been providing semi annual service for my twin Train units for years your maintenance contract has been keeping my HVAC systems worry free and congrats on your signature service van shes a beauty.

  • Review 30 (2024-11-02 - Rating: 5)

    We was in a bad spot with our heat pump and ac unit. Javier (the owner) himself came out we told him our situation and thought no way we would get a new unit. This company went out of there way to help us and totally compassionate towards our needs!!!!!!!! Our new unit will be installed friday. I would give them 10 stars if I could. Really nice to know people still do good business and care for there customers.

  • Review 31 (2024-09-28 - Rating: 5)

    Founding an excellent company is very rare. Im so thankful to The LORD leading me to the right company. I called in the morning and received service the same day. The first thing I observed from Javier was he didnt judge my dinosaur unit upon looking at it, he didnt say right away this thing is old you need to get a new one. I told him the issue/problem, he checked the wires and the thingamajig, I forgot what is called, lol. Anyway, the wires was good and the thingamajig was not good. He explained everything to me, he replaced the thingamajig the fan started working. Right away he noticed something else, the compressor didnt come on, which went over my head I was so excited about the fan working. Javier said, no the compressor didnt come on. From there Javier just said you will see in a minute what Im talking about. He hose the compressor to cool it down because it was too hot, once he did that it made the noise it needed to make. After that, he serviced the rest of the unit to make sure everything else was in good condition. My unit sounds and looks like a new baby. Im so thankful for companies like this who service the old fashion way, not trying to take advantage of you. Im so glad I followed the Holy Spirit leading. Thanks Javier for job well done.

  • Review 32 (2024-09-08 - Rating: 5)

    These guys are outstanding. My tech showed up on time and explained everything throughout my service call. He was very friendly and approachable. I definitely recommend Air pro for your home heating and cooling needs..

  • Review 33 (2024-08-19 - Rating: 5)

    I recently had the pleasure of working with Air Pro Heating, Air & Electricity for the installation of a new HVAC unit in my home, and I cannot recommend them highly enough! From start to finish, their service was exceptional.The team was incredibly knowledgeable and professional, taking the time to explain the entire installation process and answer all of my questions. They arrived on time, worked efficiently, and treated my home with the utmost respect, ensuring everything was clean and tidy once they finished.What truly stood out to me was their commitment to customer service. They were friendly, approachable, and genuinely cared about my comfort and satisfaction. Javi was great. It’s rare to find a company that prioritizes the customer experience as much as Air Pro does.The new HVAC unit has been performing beautifully, and I can already feel the difference in my home. If youre looking for reliable heating and air conditioning services, I wholeheartedly recommend Air Pro Heating, Air & Electricity. They exceeded my expectations in every way!

  • Review 34 (2024-08-13 - Rating: 5)

    For some reason Air conditioners know what day in summer is gonna be the hottest and they decide to stop working on that exact day. Air pro technicians arrived promptly and in no time fixed my unit. Excellent service at a competitive price!

  • Review 35 (2024-07-31 - Rating: 5)

    Brandon was such a great tech. He was sent after two attempts from another tech and figured the problem out. His professionalism was excellent. I would recommend this company to everyone. Thank you for you for such a great experience. Also this company will not over charge and will make sure their customers are satisfied.

  • Review 36 (2024-07-01 - Rating: 5)

    You cannot go wrong with Air Pro Heating. They did a cost estimate for me, 7 months ago, and the price didn’t change by much. The only reason it changed because they gave me a better and energy efficient HVAC system. Each employee including the secretary are very professional, friendly and honest. The owner Javier will give you the best prices and ensure you are satisfied with the product and installation. I want to thank each one of the employees for assisting me, and ensuring my home HVAC system is up to date, running and working. My family and I are happy with the system.

  • Review 37 (2024-08-15 - Rating: 5)

    If you are in need of a cleaning, adjustments or a fix for your HVAC system I definitely recommend Air Pro. They are very professional, knowledgeable and quick with getting back to you ASAP. I greatly appreciate their quick response to my AC when it stopped working and their quick fix to get it up and running smooth. Their fees are reasonable. I would definitely recommend them and their team, I give them 5 stars.☺️

  • Review 38 (2024-12-19 - Rating: 5)

    Mu mom home had been out of heat for the last 4 weeks, I contacted 2 other conpanies, and they came up with all kind of stuff that was not needed. And was not honest, Well a very nice gentalman got me in with an appt wit Air Pro and they came out the very next day and got mom heat up running on and popping like new. Within 2 hours, The Technician Robertwas very professional and very detail with his documentation, I will refer this company always and forever. Great job, keep up the good work Robert and you will go far.Thamls Pro Air and heat for the work you do.

  • Review 39 (2024-09-16 - Rating: 5)

    Air Pro Heating Air and Electric very reliable. Ive had a few issues with my A/C we scheduled an appointment within a reasonable time to get the problem resolved. One of the things that I like is that because Im a regular customer, I get priority over someone who is not a regular customer. I would recommend them.

  • Review 40 (2024-11-15 - Rating: 5)

    Brandon was great! He was friendly and respected my home by covering his shoes before he entered. I’ll definitely use Air Pro Heating, Air, and Electric for service. Lastly, company is military friendly.

  • Review 41 (2024-11-14 - Rating: 5)

    I have had the pleasure of using Air Pro heating &Air Conditioning for a few years now. They are very knowledgeable and reliable. The staff are always friendly and helpful. I would highly recommend their services.

  • Review 42 (2024-10-18 - Rating: 5)

    Oct 17, 2024Air Pro Heating & Air Conditioning performed their excellent service once again today. We had no heat this morning in our split unit areaof our home. We called Air Pro Heating & Air Conditioning and Dianna took our call and dispatched a Technician out to our home in just a few hours. Brad came out earlier than expected, diagnosed the problem and we were warm & fuzzy once again. He explained what the problem was and made sure we understood in detail. Thanks Air Pro Heating & Air Conditioning,“Your Services are 2nd to None”.👍🏾Robert & FamilyOct 3, 2024Air Pro Heating & Air just completed our Fall Maintenance Tuneup. We are very pleased with the way Robert showed up on time,gave us a presentation on what the procedures we’re going to include. We were given time to ask questions and we had just a few. Robert answered our questions in a professional manner. After which, he went straight to his work. He checked & cleaned our A/C condenser outside and continued his fall tuneup on our Air Handler unit in the attic. He took photos and explain what needed detail cleaning - cleaned & flushed those areas and checked wiring. Air Pro (Robert) did a very professional job tuning up our A/C Heating & Cooling Unit. We can count on Air Pro - we have for many years. If you want your A/C done and done right, call on“Air Pro Heating & Air”👍🏾.Robert & FamilyMay 2024Our new air conditioning system is working Great! We really appreciate your dedicated, professional installment of our new Air Conditioning / Air Handler System and 2 Zone Controller Board. My family and I are enjoying a very comfortable environment.Thanks for taking time to answer any questions we had with text book simple answers. We appreciate your prompt on sight attention, when it came to giving us instructions on how our new air conditioning system work. We are satisfied with your workmanship. All used parts and trash was cleanly taken away. “Excellent Work”!Thank you!Air Pro Heating & Air TeamRobert & Family

  • Review 43 (2024-11-01 - Rating: 5)

    Called after hours because my air conditioning went out in the middle of summer. Javier was my second call because the first company I called were pretty rude about having to come after hours even through I was willing to pay the additional fee. To make a long story short Javier came was booked but promised to come by as soon as he was done with the previous jobs. He was very friendly, came sooner than expected and got my air conditioning working again.

  • Review 44 (2024-08-30 - Rating: 5)

    Called Air Pro at about 11 o’clock this morning when my warranty company and another company in Fayetteville could not get to me until Tuesday sometime with the heat. I really needed my air conditioner fixed. It was not working. I called All Pro and got an appointment for 230 this afternoon to assess the problem. Brandon showed promptly and quickly diagnosed my issue. Got me up and running in a matter of minutes. Great job All pro I appreciate your quick rapid response time at a very, very reasonable rate.

  • Review 45 (2024-06-28 - Rating: 5)

    I was really impressed with this company and with Larry. Really awesome customer service and he was so honest and straightforward with me. As a woman who is doing all of her own renovations in her new home that needs a lot of work, I took a lot of comfort and knowing that Larry was not going to rip me off or suggest things to be done that didn’t need to be done yet. When I lived in Jersey for a few years I got accustomed to “a different level of customer service” and I’m really glad that so far Fayetteville North Carolina has been very pleasant. Excited to be here.

  • Review 46 (2024-08-02 - Rating: 5)

    They sent a technician out quick. He was very knowledgeable and was able to fix the issue. Very professional and got the job done. We had another company out twice for the same issue and it was not resolved. Highly recommend!

  • Review 47 (2024-12-23 - Rating: 5)

    Excellent service and quality, first class customer service. Careful and very clean when doing their job. Highly recommended, do not hesitate to call them, they are very efficient and professional !!⭐️⭐️⭐️⭐️⭐️

  • Review 48 (2024-09-09 - Rating: 5)

    I called when my AC unit stopped working and was able to get a, not just a tech but the owner, to come out the next day and fix my unit. I was very grateful because my house was above 80° in a short time. I highly recommend Air Pro and will definitely call them again in the future if needed!

  • Review 49 (2024-10-02 - Rating: 5)

    I am absolutely happy with the service from Air Pro Heating & Air! From start to finish, they made the process of replacing my HVAC unit and ductwork seamless and stress-free. The team was professional, punctual, and incredibly knowledgeable, answering all my questions with patience.The installation was quick and efficient, and they left my home spotless afterward. My new system works like a dream—Ive already noticed a huge improvement in both comfort and energy efficiency. I cant recommend Air Pro enough; they truly went above and beyond. Five stars all the way!

  • Review 50 (2024-11-22 - Rating: 5)

    Fast, efficient, and professional. Never had any problems with Javier and his crew. They took care of us and kept our systems running.

  • Review 51 (2024-12-11 - Rating: 5)

    I spied for 12 month now on my new Goodman AC waiting on something to go wrong. But instead it purred and hummed thought-out the winter time of 2023/24. The summer of 2024 threw out the hot temps and the cooling cycles just kept them effortlessly at bay. House was comfy. And let me tell you this machine doesnt huff, puff,and screech like so many others. It whispers 😁. AirPro of Fayetteville NC was the company that installed this wonder woman. Henry and David arrived in the morning and went to work. Old out, new in. Very efficient, professional technicians. By 6 pm the same day the worksite was immaculately cleaned up - dont tell me men cant clean -and the house was comfy warm. Next day Boss of AirPro company came out for inspection and no problems were identified; he answered any questions I had about the operation of the new system ( split system). And no time were additional gadgets or products for sale pushed, which I highly appreciated. That was November 2023. Meanwhile we are in December of 2024. AirPro serviced the unit in spring and now in late fall. Everything is functioning as it should. Air Pro is a company I am very pleased with and recommend them highly - from the sales man, to the technicians,the Boss man and the office Lady Diane, the voice and Spirit of the company.

  • Review 52 (2024-08-11 - Rating: 5)

    Bradley and Javier were the two techs that had been fixing the issue with my AC. Bradley was very knowledgeable and down to earth, not to mention a sweetheart. Javier was very patient and kind with guiding me over the phone with my issue. This is my second time using them and will forever be a customer.

  • Review 53 (2024-09-12 - Rating: 5)

    I had Brandon come out today and do the 6th month service/check up on my system. Brandon was very professional, hardworking and knowledgeable. Brandon checked everything from the unit, thermostat to everything in the attic. Great job once again by a very professional company. Looking forward to seeing you again in 6 monthsBradley fro Air Pro Heating stopped by within the allotted scheduled window and did a great job inspecting, servicing and replacing filters as needed. Bradley was very professional, knowledgeable and friendly. Just a great meet and service!!!

  • Review 54 (2024-11-08 - Rating: 5)

    Brandon did a good job to fix the problem .He has to order the part.He explained every thing he was doing.I am very please with my services today.Javier came back with the part.He made my day.He was quick and very patient with me.Thank you for taking the time for serving me.I have elders in my house and we appreciate you taking my business out your area.

  • Review 55 (2024-11-29 - Rating: 5)

    Arrived on time and the technician did a good job assessing our furnace and providing an update on its condition. The whole service time was efficient and they were very knowledgeable.

  • Review 56 (2024-07-29 - Rating: 5)

    We have been a customer of Air Pro for years and have always been 110% satisfied. Their prices are always more affordable than others and their professionalism is second to none! We also love how this company always gives back to our community! Great Job Air Pro you have a customer for life!

  • Review 57 (2024-10-18 - Rating: 5)

    Outstanding service...!!! Air Pro came out promptly and directly fixed my HVAC. I had called multiple companies that said they could not get to it until the next week. Im very happy with their work...!!!

  • Review 58 (2024-03-18 - Rating: 5)

    Just recently (2 days ago had the ruud heat pump and outdoor condenser assembly replaced in my home in Cumberland County. Air Pro came and quoted my units. The staff and contractors were very knowledgeable and professional men who worked extremely fast and very diligently. Veteran friendly, trustworthy and Extremely competitive in pricing I will be using them in the future to service the units and also for any additional work I will need. It was very refreshing dealing with an up front warm and homey company that was transparent and delivered to the number on their promises!Update just had my unit serviced for the first time Bradley was highly knowledgeable, professional and thorough. As with all the employees I’ve met this far I am consistently impressed with Air Pro and can’t say how happy I am with them as a customer and how happy I am with the install. Low 40 degree temps at my vents! Beats 92 * in the kitchen any day thanks again

  • Review 59 (2024-09-30 - Rating: 5)

    Needed my unit repaired after my purchase of it. Service guy came out and performed the work. Cleaned up after himself and I have not had any issues since then. Thank you so much!!

  • Review 60 (2024-10-25 - Rating: 5)

    The technician was very professional. He was very knowledgeable and was helpful in giving good advice. He arrived at reasonable time and did the work on the air condion. I recommend this company and trust the workers.

  • Review 61 (2024-09-04 - Rating: 5)

    Came and gave me a quote. Representative was reasonable and fair. He wasnt pushy and gave me just what I needed and nothing more. Im still collecting quotes so didnt close today. Thank you for coming out.

  • Review 62 (2023-06-17 - Rating: 5)

    Air Pro heating & air is the truth!! Every thing was on point!! Larry came to give me a quote (Wednesday, 14 Jun 23) and kept it real. He recommended a few extra things but wasnt pushy. I received another quote for the same unit from a different company and Air Pro prices and customer service were way better. Thursday, I called Larry, completed my finance application and he told me theyd be here Monday to install. Got a call Friday Morning asking did I want the install earlier and a few hours later they arrived and installed my new unit. Diana was great with communication! Javier was awesome; in the midst of my unit install my electricity went out. (I just knew Air Pro did something) Javier assured me it wasnt his team and advised me to call Lumbee River. Lumbee River arrived within an hour and sure enough one of my underground lines was busted in a completely different area of my yard from were Air Pro was working. Javier was nice and patient enough to wait until Lumbee River restored my power so he could set up my new thermostat and make sure my A/C was good to go before he left.Thank you again Air Pro heating & air. You have a customer for life! 5☆

  • Review 63 (2024-12-23 - Rating: 5)

    Daniel and Bradley had my heat up and running in less than a hour and the price was so reasonable. I wish I would have called them sooner. Highly Recommend.

  • Review 64 (2024-11-10 - Rating: 5)

    The technician, David, was courteous, informative and efficient. He informed me of what he had preformed and the state of my unit. Would definitely recommend this company to anyone. Thank you Air Pro for a job well done.

  • Review 65 (2024-09-27 - Rating: 5)

    ⭐⭐⭐⭐⭐I had an excellent experience with AirPro Heating and Air & Electric! They recently serviced my HVAC unit, and I couldn’t be happier with the results. The technician was prompt, professional, and extremely knowledgeable. They took the time to explain the issues and fixed everything efficiently. My system is running perfectly now, and my home feels so much more comfortable. Their customer service was outstanding from start to finish, and I appreciated the honesty and transparency throughout the process. I highly recommend AirPro for anyone needing reliable HVAC or electrical services!

  • Review 66 (2024-12-11 - Rating: 5)

    I only go to Air Pro Heating & Air for my needs. Diane offers great customer service when calling for appointment. As for the crew. Davis is awesome and straight to the point of what is being serviced. Thank you!

  • Review 67 (2024-10-21 - Rating: 5)

    I had this company install a new HVAC system in my house, and the service from start to finish was outstanding. They are true professionals and very honest. They are the best HVAC company in the area.

  • Review 68 (2024-12-27 - Rating: 5)

    Was very pleased with the service provided from the phone calls all the way to the end of the installation of my new equipment. Very respectful and pleasant service. I would highly recommend.

  • Review 69 (2024-09-09 - Rating: 5)

    Brandon with Air Pro Heating and Air Conditioning is AMAZING, he is always prompt, professional. He knows his stuff and does a great job! 10 out of 10 would recommend 👍🏻

  • Review 70 (2024-07-18 - Rating: 5)

    I would like to commend AirPro for their exceptional service. The level of professionalism displayed by their team is impressive, and their response time is incredibly fast. I am highly satisfied with the overall experience.

  • Review 71 (2024-07-11 - Rating: 5)

    Javier came out to assess the AC because it was blowing hot air. He identified the problems after a thorough inspection and explained everything to me by phone (I’m deployed). I understand everything and trusted his assessment and he was able to fix it the same day! Very professional and knowledgeable! I would call him again no questions asked. Thank you so much!

  • Review 72 (2025-01-01 - Rating: 5)

    Very professional. have a great service tech in brandon. had maintenance inspection. brandon was very thorough and explained everything. answered all my questions honestly and in terms i could understand. unit is working great. a very good company. would recommend

  • Review 73 (2024-07-31 - Rating: 5)

    Brandon was such a great tech. he was very informative about my system and gave me the best advice on what to do so I can save money. Thank you so much for the great experience, if you are looking for an HVAC repair call this company they will make sure they fix your issue and will not take advantage of your pockets. THE BEST EXPERIENE EVER.

  • Review 74 (2024-06-26 - Rating: 5)

    Absolutely fantastic service and support! Our technician was 100% an expert and provided excellent advice, knowledge, and fixed our system quickly. We also got extremely fast service from the first phone call. Weve used other HVAC companies in the past and Air Pro is by far the best.

  • Review 75 (2024-06-25 - Rating: 5)

    Air Pro Heating & Air Conditioning scheduled my services the same day I called. The technician, Bradley, was very thorough and knowledgeable. I would use them again and highly recommend them. Thanks again for everything! God bless you!

  • Review 76 (2024-07-24 - Rating: 5)

    Information I received about my 40 year old unit was what I was expecting. I appreciate Brandon’s recommendations and Larry’s quote. Larry really explained throughly and answered my questions. I appreciated that they both spoke to me as a customer and not differently because I am a woman. Next step coming real soon.

  • Review 77 (2024-09-06 - Rating: 5)

    They replaced my AC unit with a new one , due to the problems with my old one! They were very professional, and kept me informed throughout the process! This company is awesome highly recommend for HVAC services.

  • Review 78 (2024-12-10 - Rating: 5)

    I recently had my HVAC system serviced by David, and I couldnt be happier with the experience. He did an outstanding job, taking the time to thoroughly explain everything to me. He let me know about my rusted coils and checked for leaks. Highly recommend!

  • Review 79 (2024-08-09 - Rating: 5)

    I called Air Pro Heating, Air & Electric today and they set me an appointment up right away. (Same day)Brandon came out and handled the situation very professional. Was helpful with the questions I asked. Made sure I understood the answers and was very polite.Thank you Brandon.

  • Review 80 (2024-10-26 - Rating: 5)

    Quick and experienced! Was able to diagnose the issue right away and at least get our unit running until we can have it permanently repaired. Would highly recommend!

  • Review 81 (2024-08-06 - Rating: 5)

    On Saturday, our home got hit by lighting and both our “complex” AC units stopped working. After an extensive search we found Air Pro Heating & Air Conditioning and we contacted them on Sunday to see if they can assist us. The entire experience with the team was beyond our expectations and we have no words to express our gratitude for having both units up and running in such short time. As of result, we will sign up for their yearly maint. plan and going forward Air Pro Heating & Air Conditioning will be the only company will work with for all our AC needs! Thank you Javier for your dedication to the community and helping the people when they do really need it! Your team is exceptional!

  • Review 82 (2023-03-09 - Rating: 5)

    Such a friendly company very helpful I did not just feel like it was another job to them. air pro 100% cares about there customers and i felt that in how responsive and professional they were right down to trying to do anything that could help me save some money on the repair. The work that they did was better then when it got installed. i was so thankful for them. they responded fast and what they say is what they do. Air pro is my heating, Air & electric from here on out. Hopefully they will not be needed for any more big repair anytime soon 😆 but even for just the regular maintenance I know I can cought on them.Ps dont let your dog pee on your unit!!!

  • Review 83 (2024-12-31 - Rating: 5)

    Great customer service. Tech was dressed and conducted himself professionally. Communication was perfect

  • Review 84 (2024-08-11 - Rating: 5)

    Had minor problem with stability of unit. Called to report. Sent someone out to assess problem same day and was fixed the next working day. Very good office personnel and have been happy with this company.

  • Review 85 (2024-11-14 - Rating: 5)

    The ProAir team was respectful, knowledgeable, and affordable. We required a new system and the ProAir team Offered affordable options that fit our budget and needs. Thank you!

  • Review 86 (2024-10-06 - Rating: 5)

    What a great company to work with. They installed 2 new systems for me and their service and prices were unmatched. I would give 10 stars if I could.

  • Review 87 (2024-12-06 - Rating: 5)

    Prompt and kept to the schedule they proposed. As construction professional, supervise government construction contracts, they performed well. Excellent job on the site clean up.

  • Review 88 (2024-11-04 - Rating: 5)

    Javier was very professional and made sure we had the best options for the best financial decision. Work was flawless! 5⭐️

  • Review 89 (2024-08-06 - Rating: 5)

    I called this morning and got scheduled for same day service with Air Pro Heating, Air & Electric (during tropical storm „Debby“, mind you!!!) to diagnose my AC that stopped working in my rental home. Both the lady in the office (unfortunately I forgot her name) and the HVAC professional were both extremely helpful, professional and an absolute delight to work with. With me being out of state, I was worried whichever company I’d go through would try to upsell me on unnecessary repairs, replacements and such, but Air Pro Heating, Air & Electric was very upfront and honest with me and it ended up being a rather inexpensive fix. Communication has been stellar, they credited back my diagnostic fee since I went with them for the repair as well and I couldn’t be happier. Thanks so much 🤗 will definitely refer people to this company for any HVAC repairs 🙏🏻

  • Review 90 (2024-08-16 - Rating: 5)

    Javier and his team were super-awesome! He replaced my electrical panel, did repairs to damaged sheetrock and brick work. Javier and his team were finished the first day, but PWC of Fayetteville didnt do as promised. My family was without power for 2 days, with the strong possibility of being without power over the weekend as well.AIR PRO (Javier) waited on a Friday pretty much all day for PWC to come out and connect the panel to the new meter- he was not leaving until PWC showed up, did what they were to do, to verify my power was back on and everything was working. Air Pro went above and beyond! If you are looking for a QUALITY electrician/heating and air company that is professional and cares about their customer...AIR PRO is that company!!.

  • Review 91 (2024-10-14 - Rating: 5)

    Air Pro Heating and Air & Electric, is by far the best HVAC company in town, with honest and skilled professional service. Their prices are very competitive, is veteran owned and they always treat you like family!I recommend as your go-to HVAC company.Thank you!

  • Review 92 (2024-10-17 - Rating: 5)

    The serviceman was right on time, he diagnosed and repaired my central heat and air unit in what felt like, no time at all. The serviceman also gave me tips on how to prevent the problem from recurring. Where do they do that! Thx guys I am a satisfied customer.

  • Review 93 (2024-09-26 - Rating: 5)

    Air Pro replaced my HVAC last fall. I couldn’t have been more pleased. From initial inspection of old system, installation and subsequent spring check up, I couldn’t have asked for a more professional and well trained group of individuals. My friend asked for a recommendation which I wholeheartedly gave. She replaced her unit with Air Peo as well.

  • Review 94 (2024-11-07 - Rating: 5)

    Brandon was courteous and very knowledgable. Since I started using this company to service my HVAC I have nothing but good things to say about the company.

  • Review 95 (2024-07-12 - Rating: 5)

    After replacing the HVAC unit multiple times over the years, you find that you are not getting the expected energy efficient savings, as the old duct work did not support the new units. As a year round environmental allergy sufferer, I finally replaced the original duct work and rusty intake! There is a major difference in air flow, the house is much cooler and the air is cleaner! Researching multiple companies and reviews, I asked Air Pro Heating and Air to do the work. They have quick response and appointment times and completed the work in one day! That was removal and installation! The crew (office and workers) are professional, friendly and responded quickly to all my questions. I am really glad to have this job completed and also, supported a local and veteran owned company!

  • Review 96 (2024-10-24 - Rating: 5)

    Javi and his team are set up really well. They are very proficient and efficient at everything they do in the Heating And Air industry! Keep rocking and keep growing! Kraken-Skulls

  • Review 97 (2024-08-13 - Rating: 5)

    Reliable and trustworthy!! Prompt response time, provided detailed estimate of work, reasonable prices for work provided, friendly professional service from the first call to the completion of work, highly recommended!!

  • Review 98 (2024-11-30 - Rating: 5)

    Youre very good work very fast service and the nice lady who answered the phone and the service tech who came to my house very easy and pleasant to deal with if I could give a million stars I would I am sorry it only allows me to give a five-star rating

  • Review 99 (2024-09-02 - Rating: 5)

    Air Pro assisted with a perplexing Heating and Cooling system that proved to be quite tasking. They were able to analyze and correct the situation quite admirably. They are a top notch company, and all praise is well earned.

  • Review 100 (2024-07-08 - Rating: 5)

    My experience with Air Pro Heating, Air & Electric was amazing. The technician was on time with the time they gave me. He was also very informative about what was going on with my ac unit. Giving all information he found and solutions to fix and correct the problem. Was patient with all the questions I ask and very professional and friendly.

  • Review 101 (2024-04-10 - Rating: 5)

    From start to finish this has been the absolutely best experience. David and Brandon came out to my home and were efficient, knowledgeable, and also put my concerns at ease. I had a bad experience with another company and they were able to come out figure out the best solutions that were out there and were back the very next day and have corrected another companies screw up and also did my spring maintenance that the other company also had failed on this past year. All I can say is Thank you so much for all that you guys have done also shout out to Diana for getting me scheduled and updated through out this experience. Like I said best experience. If you are looking for a professional company who cares about their clients I would highly suggest giving them call!

  • Review 102 (2024-11-11 - Rating: 5)

    Awesome company I highly recommend them. Call and get a free quote. Nice friendly and ready to work.

  • Review 103 (2024-06-14 - Rating: 5)

    I called after being referred by Amy Sylvester, this absolutely a great company to get! They were able to come the same day! Awesome customer service and Bradley was an excellent technician! I will definitely continue to have them as my heating and air conditioning company!

  • Review 104 (2024-03-20 - Rating: 5)

    Ive been using this companies service for the past year (last summer into winter) and they have been awesome. Extremely professional and kind (kindness goes a long way for me). Their professionalism and kindness is from start to finish. The woman I have spoken to a couple times over the phone answers all of my questions and the man who has come to our house a couple of times now is very professional and kind as well. Because of this I will continue to use this company! You guys are great!

  • Review 105 (2024-09-05 - Rating: 5)

    The gentle man came in looked at what the problem was and immediately went to get what he needed and fixed it. He was very professional. Will use again he we have any electrical issues

  • Review 106 (2024-10-04 - Rating: 5)

    Most professional team of experts I’ve had the pleasure of working with. Knowledgeable and customer oriented. 10/10 would recommend.

  • Review 107 (2024-06-23 - Rating: 5)

    Outstanding customer service with a quick turnaround from call, arrival at the house, diagnosing the problem and getting the air conditioner back up and running. Furthermore, I was out of the country and the Air Pro Team didn’t miss a beat navigating through the communication challenges. Definitely recommend using Air Pro for all of your heating and cooling needs!

  • Review 108 (2024-02-07 - Rating: 5)

    - Exceptional Service from Air Pro Heating-Air-Electric -I recently encountered an unexpected heating issue at my home, prompting me to seek assistance from various companies. After a disappointing experience with two other companies, I turned to Air Pro Heating-Air-Electric for help, and I couldnt be more impressed with the service I received.From the moment I contacted them, the efficiency and professionalism of Air Pro were evident. Unlike my previous encounters, they promptly scheduled a visit, ensuring that my heating problem didnt linger unresolved. Within a mere 45 minutes of my call, their lead technician, Brandon Button, arrived at my doorstep.Brandons expertise and dedication were immediately apparent. He swiftly identified the issue and efficiently resolved it within just 15 minutes. His professionalism, honesty, and competence were truly remarkable. Not only did he fix the problem effectively, but he also took the time to explain the issue and provide valuable advice to prevent future occurrences.Meeting Brandon was genuinely a pleasure, and his exceptional service reflected positively on Air Pro as a whole. I cannot commend him enough for his exemplary work ethic and dedication to customer satisfaction.I am immensely grateful to Air Pro for their swift response and exceptional service. Their commitment to excellence and customer care has earned my trust and loyalty. Without hesitation, I will be recommending Air Pro Heating-Air-Electric to anyone in need of heating, air, or electric services.Thank you, Air Pro, for restoring comfort to my home and exceeding my expectations. Your professionalism and competence have left a lasting impression, and I am confident that others will benefit from your outstanding service just as I have.

  • Review 109 (2024-12-23 - Rating: 5)

    Very knowledgeable, friendly technician. Will definitely recommend it. Thank you for bringing heat back to our house.

  • Review 110 (2019-10-13 - Rating: 5)

    First class service from Javier and Air Pro Heating & Air Conditioning!!! After realizing that I needed a new AC unit (air handler + heat pump) to replace my 14yr old Goodman unit I started by getting quotes from 6 different companies in the area. Let me save you the time and effort by letting you know Air Pro Heating & AC were by far the most reasonable pricing. They even beat some competitors by a few thousand dollars. Even though Air Pro had good reviews online, I was still a little skeptical about going with them given their pricing was so much better than everyone elses. I committed anyways and let Javier know I was ready to move forward with the install. His company was very professional from scheduling an install date to sending email + text reminders and even calling the day of the install to make sure someone was home. Javier even registered both the air handler + heat pump with Goodman so that I didnt have to worry about it (although I did verify + confirmed he registered both). I highly recommend going with Air Pro in the unfortunate event you need to replace your AC unit. FYI - I ended up replacing my old unit with a Goodman Heat Pump model# ARUF43C14 and Air Handler# GSZ140421.

  • Review 111 (2024-07-24 - Rating: 5)

    Great service! David was a very thorough and knowledgeable technician. They’ll be my go to for any air conditioner issues in the future.

  • Review 112 (2024-08-30 - Rating: 5)

    The technician that came out to give us a estimate were very helpful and professional. I will be recommending Air Pro to all of my friends.

  • Review 113 (2024-10-01 - Rating: 5)

    Brandon has been helpful, professional he took his time and explained the different services Air Pro provide. Good Job

  • Review 114 (2024-01-22 - Rating: 5)

    Oh my goodness! The men that worked on our HVAC system were two of the hardest and most determined workers Ive ever met in my entire life! The temps were in the high 90s and they were having to endure the heat both inside and out in a very small crawl space above our garage. I even called the main office while the workers were here to rave about their employees.I would absolutely 100% use your service again and I will let every neighbor know that they absolutely must be in contact with you if they ever have any issues with their HVACs.I cant thank you all enough for amazing service, something that is rare to find nowadays.Respectfully,Keeping Cool in Raeford. 🥶

  • Review 115 (2025-01-05 - Rating: 5)

    These folks came, did their work, and clean up in a manner where I, who had been away could not tell anything had been touched in my home and yet an entire system had been changed to a new, highly efficient system that works super and an old 2 1/2 ton air handler and compressor system was gone and a major mess cleaned up. Certainly recommend these folks highly to all. As an architect I have certainly witnessed many HVAC companies in my 50 years and these people were one of the nicest people to deal with.

  • Review 116 (2024-07-04 - Rating: 5)

    Good communication from Larry along the way. Patient and answered a lot of questions. Install of new heat pump went smooth and fast. Services they have provided for over a year have been good.

  • Review 117 (2024-12-18 - Rating: 5)

    Good company, cost what they saidShowed up when they said and the techs were very good and answered all my concerns. A very honest company.

  • Review 118 (2024-10-24 - Rating: 5)

    I give Air Pro 5 Stars💯, my AC went out, made that call to the office and within 30 minutes they were at my home, And 30 minutes later my AC was back in working condition!! Thank You again Air Pro.

  • Review 119 (2024-12-05 - Rating: 5)

    Larry came out and did a quick and HONEST ASSESSMENT of my needs! Hands down these guys are some of the Best in tbe business!

  • Review 120 (2024-04-02 - Rating: 5)

    Temps started going up and like many others we turned on the AC to it only blowing warm air. Checked online for reviews of local repair shops and Air Pro had the best reviews so we gave them a call. They were very polite and helpful in getting to us in a timely manner. Will definitely be calling them for any of our AC needs. Added a yearly service plan also just to entrust them to keep us running all throughout the year.

  • Review 121 (2024-09-19 - Rating: 5)

    I love the service they provide! So responsive, efficient, and a great value! The staff make sure things are done right and will check up to make sure it’s working even after the job is done. They make sure to wear shoe covers so my house doesn’t get dirty and always on time. I have been using them for a few years now and the best company around!

  • Review 122 (2024-07-02 - Rating: 5)

    I got an appointment right away! The technician David was extremely knowledgeable and very friendly. He had our problem solved in no time. Thanks so much for the great service!

  • Review 123 (2024-08-31 - Rating: 5)

    The technician was outstanding and solved the problem that we had I would recommend Air Pro Heating and Air to Amy one and will be getting a service maintenance contract with them Bradley was exceptional

  • Review 124 (2022-05-26 - Rating: 5)

    Outstanding service. Arrived to quote on time and quickly. Friendly and efficient process (automatic texting and 30 min out warning).Actual installation was professional and very easy. The installers needed very little interaction and were extremely friendly. The work looks great and durable. I fully expect this unit and install to last a long time.

  • Review 125 (2024-10-17 - Rating: 5)

    Very friendly and professional. The technicians arrived on time and explained everything thoroughly. Fair price for the repair needed. Thank you for the great service.

  • Review 126 (2024-09-06 - Rating: 5)

    Aye Pa! That Brandon is a pretty dope guy with an awesome beard. Fixed our problem wit no issues. Bo I tell you what Im recommending him and the company to erybody. Pa Deddy I appreciate u lookin out

  • Review 127 (2024-06-28 - Rating: 5)

    The service from this company is outstanding. From Vanessa taking my initial phone call to the service technician, David, serving my unit. Every step was professional, efficient, and great attitude all around.

  • Review 128 (2024-10-31 - Rating: 5)

    I Have so much trust and Respect for this Honest Caring owned Family business all in one can be done also does electric ty

  • Review 129 (2024-09-02 - Rating: 5)

    The tech came out personally the day of my call during a heat wave in 2024, which was a relief in itself.He could have charged me over $1,500 to do some duct work, but instead he just showed me what I needed to do and I saved over 80%.Next time I have an issue with my a/c, they will be my first call.

  • Review 130 (2019-06-03 - Rating: 5)

    Excellent Service. I contacted Air Pro Air Pro Heating & Air Conditioning because I need to change out my unit as mine was all dying and the repairs would not be warranty because the age of the unit. Javier Ortiz (Owner) within minutes of writing them on their Facebook page contact me offering an appointment within 24hrs. He arrived on-time, within minutes give a diagnostic and in less than an hour he provided me with a bid. The estimate was detailed and clear detailing everything that I’ll expecting from them (warranties, installation time, etc.…). 96 hours of that initial contact my unit was changed out. I’m not sure this’s the normal turn around for every job they do, but I was very pleased with it four days to get everything ready for that big installation was super-fast. They offer very competitive prices, I have other bids from companies around town but not of them give the that feeling of sincerity and assurance that I felt with Air Pro Heating & Air Conditioning. I as fellow Veteran and Warrant Officer like Javier, I recommend his team to serve your heating and air conditioning needs. Thanks again for an excellent service!

  • Review 131 (2024-07-16 - Rating: 5)

    Very professional. nice technician . come exact time on appointment. explained thoroughly. 100% satisfaction. recommend to all those who need HVAC repair.

  • Review 132 (2024-12-07 - Rating: 5)

    Air Pro visited the home on the agreed date and time. Their knowledge and professionalism was evident. They kindly answered every question and doubt. I had one of my AC units replace. The price was reasonable. The crew that installed the unit were also professional and respectful. They explained what they were working on. They completed the work within the projected estimated time. They left everything clean. I selected Air Pro because of recommendation and excellent reviews. The young lady (Diana) that works in the office is amazing. She was kind and sweet in every conversation. I am very pleased that I selected Air Pro and if you are looking for service. Look no more. These are the people you need.The previous post was from 2+ years.I recently had maintenance and support service. I called and within two days, we had the home visit. We received the same excellent service as we did two years ago. Thank you Air Pro for taking care of our air & heating service.

  • Review 133 (2024-12-13 - Rating: 5)

    Very professional. Glad I call Air Pro heating & air conditioning. Bryan and David Very nice and professional.

  • Review 134 (2024-12-27 - Rating: 5)

    Very fast service, very knowledgeable would definitely recommend them to anyone.

  • Review 135 (2024-08-13 - Rating: 5)

    Bradley was very friendly, professional and they came next day after I called.. great service that I will call again if I have issues

  • Review 136 (2024-10-25 - Rating: 5)

    Honest and reliable! Highly recommend! Use this company to due my bi-yearly servicing on my AC unit.

  • Review 137 (2024-08-28 - Rating: 5)

    Great job, he even informed me of a loss pipe . That’s a true professional avoiding complications in the household is important. You would’ve gotten worse down the line he has my appreciation. Thank you.

  • Review 138 (2024-12-29 - Rating: 5)

    Both visits — one AC, one for heating — have been excellent. Well be signing up for the maintenance program.

  • Review 139 (2024-10-28 - Rating: 5)

    Great company! They’re easy to contact and book with, do great work and never try to upsell you on any unecessary equipment!

  • Review 140 (2024-08-05 - Rating: 5)

    Javier was on time, very professional, and honest with me. The honesty overall means a lot. I will use them again in the future.

  • Review 141 (2024-08-08 - Rating: 5)

    Woke up to a blank thermostat with no power. Called Airpro and they sent out a tech in 2 hours during tropical storm Deby. Found the issue and had me back working in under an hour. Thanks Bradley.

  • Review 142 (2024-12-07 - Rating: 5)

    Great customer service. What a life saver, they were the only ones who came or even answered the phone on the weekend, it was a simple fix but worth the money and time, the tech Javier took his time to explain everything and even give us a breakdown of how the system works. The whole experience was wonderful and the tech was personable and loves what he does. Makes a whole world of difference. We are very thankful and will continue to do business with these awesome people. I highly recommend.

  • Review 143 (2024-10-10 - Rating: 5)

    I have honestly never worked with more professional and caring people. They were quick to respond, and on Christmas Eve to boot! Anthony Diaz was our tech and he was amazing! Explained everything that was wrong and had it fixed within an hour. I can’t thank you enough for taking care of us. Since our initial visit, my mother, sister and uncle have all used Air Pro. The customer service is beyond any and all expectation.

  • Review 144 (2024-08-11 - Rating: 5)

    Bradley was able to immediately find the issue and resolve it. Competent and professional. I really really do appreciate the service on that hot Sunday afternoon. Thank you.

  • Review 145 (2024-06-21 - Rating: 5)

    Javier from Air Pro was amazing! Very knowledgable about the system and explained everything that he found and what he was doing. I would recommend these folks most definitely.

  • Review 146 (2024-10-01 - Rating: 5)

    Purchased a maintenance contract. Wow. They did an amazing job!! Took do much pride in checking our systems.

  • Review 147 (2024-11-21 - Rating: 5)

    Bradley was my tech he was very knowledgeable and got right to work. I would use this company again

  • Review 148 (2024-11-20 - Rating: 5)

    Very prompt.very professional.very knowledgeable,and installed a great unit. Friendly Team!!! SHOUT OUT TO DIANA AND All the team

  • Review 149 (2024-12-05 - Rating: 5)

    Yesterday, 4 Dec 2024, Airpro installed 2 new gas packs which replaced my old units that were becoming too costly to maintain. As always, they did an excellent job. I highly recommend this Veteran owned business.

  • Review 150 (2024-09-30 - Rating: 5)

    Air Pro heating and air provides the best service I’ve ever had in all my years of owning in the air conditioning unit. They are the best.

  • Review 151 (2024-10-08 - Rating: 5)

    “I highly recommend this business.”Great service and very responsiblesIm really happy with my new a/c.

  • Review 152 (2024-04-10 - Rating: 5)

    Highly recommend! Our Unit went out, and they were able to schedule us a next day appointment. Everyone we spoke with was very helpful and professional. Installation day went smoothly and they even cleaned up afterwards.

  • Review 153 (2024-12-04 - Rating: 5)

    I was very pleased with everyone I dealt with from start to finished. They were all professional and knowledgeable. Thank you for everything!

  • Review 154 (2024-08-16 - Rating: 5)

    Hey, just wanted to share my recent home improvement experience. 👍 I just got a new HVAC unit and duct work done by air pro of Fayetteville NC. After going through the top 3 estimatesi found were reasonable, I found these guys pricing to be right in the sweet spot - not too high, not too low. 💰Javi and his team out there really know their stuff when it comes to customer service. They were always on time and professional. 🕰️👨‍🔧They explained all about warranties and other necessary information, which was super helpful. Whats more, they even offer a service plan, which is just perfect as this was a significant investment for us. 💡🏠💸I cannot recommend air pro enough; Im suggesting them to everyone - all my friends and family. Cant go wrong with them!

  • Review 155 (2024-07-21 - Rating: 4)

    The technical was a nice guy, he was able to get the house from 84 to 82 after a myriad of attempts, I really didnt get the just of the problem solved. I do have a follow with them. I will keep you posted

  • Review 156 (2021-10-28 - Rating: 5)

    Ive been using Air Pro for years now. Not only do they have the best prices, but they also have the best customer service I had in over 18 years been a homeowner. Recently, my A/C finally decided to go to A/C heaven and left me hanging. The next day, Air Pro showed up in the morning to install a new system and had it up and running by noon. They made sure I was satisfied with their work and, before leaving, they cleaned up everything, leaving no trash behind.I highly recommend Air Pro to anyone who is looking for the best service and prices in town.

  • Review 157 (2024-07-09 - Rating: 5)

    Brandon was very professional and helpful. It did not take him long to figure out what the problem was. Great job in trying to fix the issue. Thanks again.

  • Review 158 (2024-09-12 - Rating: 5)

    Fantastic company, they came out same day to take care of a report I needed for a closing!! Definitely recommend.

  • Review 159 (2024-02-20 - Rating: 5)

    Brandon was my technician this morning. He was punctual, worked quickly but thorough, took the time to explain the diagnosis and my options for repair in a way that anyone could understand. He was very respectful. I would absolutely recommend this company to others!

  • Review 160 (2024-05-07 - Rating: 5)

    Can’t recommend these guys highly enough! Listened to what I needed for my situation didn’t try to oversell me on things I didn’t need, and did great work and quick at that.Follow up: had an issue with my AC not cooling properly, called them in the afternoon on a Saturday and they had a technician out to me within a couple hours and had the problem solved, not only that but the owner himself showed up to make sure I was taken care of!If you need AC work done you need to call them! You may be able to get that friend of a friend to do the job for half the price but if you want it done right and the customer service to back it up, go with the guys at Air Pro the first time.

  • Review 161 (2024-08-20 - Rating: 5)

    Absolutely fantastic service. They have unmatched service and quality of work. I highly recommend them for any of your hvac needs.They came out today and once again, only quality service!Best technicians in town. If you want it done right the first time give them a call.

  • Review 162 (2024-11-14 - Rating: 5)

    Brandon the tech was great. Knowledgeable, courteous, and thorough. Had problem fixed quickly.

  • Review 163 (2023-10-28 - Rating: 5)

    My A/C completely stopped working one morning and a prior technician that was supposed to fix it never came by. I called Air Pro that same evening and I have to say that the service was beyond excellent from the moment I spoke on the phone with customer service. The problem was fixed the same day and the technician that day (who happened to be the owner of this company) is definitely an excellent human being, a really humble and admirable person. He was able to find the issue and made sure to explain to me what was going on and why my HVAC stopped working. Very professional at all times. Ever since I got service from Air Pro I have never had any problems with my A/C at all. Definitely worth every penny and most definitely a happy and loyal customer moving forward.

  • Review 164 (2024-03-22 - Rating: 5)

    I called and had a short turnaround due to selling a house and they sent someone over to look within an hour. The replacement cost was super reasonable and they even worked with me on mailing a check from out of state to avoid paying extra fees for using a credit card. Would recommend to anyone who needs HVAC work in the area.

  • Review 165 (2024-09-19 - Rating: 5)

    Air Pro Heating, Air & Electric is very professional. They kept me informed of appointments, when and who the technician would be, and when he was ready to arrive at my home. David was very professional and advised us of any necessary repairs that our system needed. We had our bi-annual maintenance completed and some needed repairs. Now we are ready for the upcoming Summer months.

  • Review 166 (2024-12-31 - Rating: 5)

    Service tech was outstanding. I would recommend this company

  • Review 167 (2024-10-12 - Rating: 5)

    The guy was very professional and knowledgeable of his assignment, I will use these guys again and recommend to others who need this service, hvac etc

  • Review 168 (2024-09-09 - Rating: 5)

    I received my fall maintenance. My technician (Brandon) was timely and very professional. He answered all of my questions and he was efficient with his time. I appreciated the professionalism of everyone involved regarding the scheduling and actual service!

  • Review 169 (2024-06-25 - Rating: 5)

    Brandon was great. Had the problem nailed down and solved within a short time. Looking forward to working with him again - also love supporting veterans.

  • Review 170 (2024-10-10 - Rating: 5)

    Absolutely love Air Pro.. They are amazing and really listen to you. And when you call for an appointment they are so quick.

  • Review 171 (2024-10-01 - Rating: 5)

    Weve contracted the services of various HVAC repair companies throughout the past eight years and none can compare to Air Pro Haeting, Air & Electric. Javier (owner) and his team always go above and beyond to ensure outstanding and unparalleled customer service while delivering top quality in HVAC repair and sales!!! 😁👍

  • Review 172 (2024-10-03 - Rating: 5)

    The technician explained what was wrong in detail. He was friendly and professional. I am so happy I have found a company I can trust with reasonable prices.

  • Review 173 (2024-06-26 - Rating: 5)

    Bradley was very professional and super nice! My AC was fixed in no time! Definitely will be using this company again.

  • Review 174 (2024-11-08 - Rating: 5)

    Bradley was excellent and extremely professional. Would recommend Air Pro to anyone!

  • Review 175 (2023-12-07 - Rating: 5)

    Communication with Air Pro was excellent leading up to the service call, and we received notification that our technician (Brandon) was on the way before the scheduled appointment time. Brandon carefully inspected the system, informed me of his findings, and thoroughly explained my repair options. My system was repaired in less time than the two hour window given for the appointment start, and for significantly less money than I expected. Excellent service by Brandon and the entire Air Pro team.

  • Review 176 (2022-04-20 - Rating: 5)

    I called early in the afternoon to have someone come out to check my ac/hvac unit. Well they came within 2 hours. I didnt know that the unit is a duel unit.. after going over everything with me, the tech explained in detail what was going on.. He called his supervisor to come and double checked everything. It was explained I could have maintenance done with the cost or go with a new ac unit. I chose to place the ac unit.. every detail was explained. I definitely recommend this company...

  • Review 177 (2024-10-28 - Rating: 5)

    Always on time and very professional. Customer service is always outstanding from office workers to technicians. I’ve recommended few of my friends, one being an elderly lady they followed up with me to make sure my friend understood what was done in her home. Can’t get better that ! Thank you so much, truly happy with business.

  • Review 178 (2024-06-21 - Rating: 5)

    Great customer service! Had a new unit installed. Thanks to the hard-working installers for making sure the work was done in a timely manner.

  • Review 179 (2024-06-29 - Rating: 5)

    Needed someone to check out my rental property due to some water damage. Brandon B. went out and not only found the issue, but he also checked the entire unit and notified me of other potential issues. Educated me on everything going on, but was not pushy.

  • Review 180 (2024-05-09 - Rating: 5)

    I wholeheartedly recommend Air Pro Heating and Air to anyone in need of heating and cooling services. Whether dealing with an emergency repair or simply seeking routine maintenance, you can trust Air Pro to deliver excellence every time. We use them for all of our rental properties and have been very satisfied. Thank you, Air Pro Heating and Air, for setting the standard for exceptional service in the industry.

  • Review 181 (2024-08-12 - Rating: 5)

    Once again Air Pro was on time and did a wonderful job. I cant believe the service that you guys provide, I will call again.

  • Review 182 (2024-03-14 - Rating: 5)

    Everyone who came hes was amazing, from the guy who did the estimate, to the last person we saw. Respectful, polite, fast, efficient, excellent work at a great price. Would definitely recommend!

  • Review 183 (2024-02-28 - Rating: 5)

    I am very happy with the service provided by Air Pro and our technician Brandon Button. He was very helpful and knowledgeable. He arrived on time and responded to every question I had. I will definitely recommend them to anyone needing HVAC services!

  • Review 184 (2024-09-02 - Rating: 4)

    Javier was courteous professional, and a joy to work withhe fixed my problem in no time I would love to be able to call him again, should I need him.

  • Review 185 (2024-09-10 - Rating: 5)

    Air Pro always does a fantastic job servicing my HVAC system. Brandon was on time, thorough, and efficient. I wouldn’t use anyone else but Air Pro.

  • Review 186 (2024-07-19 - Rating: 5)

    Bradley Smith was awesome! Fixed it less than 30 minutes! I have cold air now!!!! Very detailed and described the issue, thank you.

  • Review 187 (2024-04-05 - Rating: 5)

    Mr. Bradley from AirPro did an outstanding job on the HVAC system maintenance! He was very knowledgeable about the product and offered great advice! Great person and very professional!

  • Review 188 (2024-03-21 - Rating: 5)

    This is our 2nd unit from Air Pro, their service is simply amazing. Their prices are less than most of the companies around the area...and unlike majority of the companies in Cumberland County, they actually have weekend emergency services.10/10 and this is the company I recommend to everyone.

  • Review 189 (2024-06-21 - Rating: 5)

    Fantastic customer service representatives, excellent technicians, and fast service. We went from a total hvac failure in the middle of summer to a fully functional system in no time at all and with great rates. 10/10 overall!

  • Review 190 (2024-12-04 - Rating: 4)

    Arrived on time and was very efficient and identified the problem with ease also gave detailed information to fix issues 😀

  • Review 191 (2024-08-12 - Rating: 5)

    My technician explained to me everything that was wrong that we need repairing and the cost but since the unit is 21 years old, he explained he could fix something and something else could go out in a short period of time or last long time so I asked a replacement And he has to get someone out for square footage

  • Review 192 (2024-12-02 - Rating: 5)

    I haven’t seen such quality work in a long time. Great job!

  • Review 193 (2024-05-16 - Rating: 5)

    Javier has a well oiled running company. Air Pro Heating & Electric are the consummate professionals that exceeded my expectations. I needed a dryer duct ran in my crawl space. I had my estimate, appointment, and work completion done within 2-days. Oh, yes, I must mention the pricing is the best. Competitive, don’t even mention it, this company flat out beat all others with excellent work. HVAC companies, take notice from this company. This is how you run a company that serves customers best interest. I’ll be using this company again for my HVAC replacement very soon. If I could give 10 stars I would.

  • Review 194 (2024-07-17 - Rating: 5)

    Mr. Robert from air pro heating air and electric was very professional courtesy He when over the work that he was going to do and when he was done it was working excellent job well done.

  • Review 195 (2024-09-16 - Rating: 5)

    My number one of many that I have used in fourteen years owning a house. Top block service. Very reliable and responsive. I contacted them late in the evening and I got an appointment first thing the next morning. After they conducted the assessment, they called me to let me know what was wrong with the AC units and provided the cost estimate. AirPro always beats other estimates.

  • Review 196 (2024-09-05 - Rating: 5)

    Excellent service. The technician guide and explain me all the procedures to be done and fix the problem efficiently and quick.

  • Review 197 (2024-08-20 - Rating: 5)

    Robert came out for our fall check up. He found an issue with the system during his inspection. He fixed everything right away and didn’t leave until everything was corrected. Excellent service!!

  • Review 198 (2024-08-19 - Rating: 5)

    Air Pro serviced our unit quickly and professionally. I would recommend them if you need air conditioning and heating work.