Roto-Rooter Plumbing & Water Cleanup

Located in Farmingdale, New York

Address: 241 Central Ave, Farmingdale, NY 11735, United States

Phone: +1 516-690-8172

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-23 - Rating: 5)
Paul from Rotor-Rooter did an excellent job. Very knowledgeable and efficient. I would highly recommend him to family and friends. Would request his services again. He changed old plumbing under kitchen sink to PVC.

Review 2 (2024-12-10 - Rating: 5)
Friendly and professional service, and a quick response.The service technician was at my home within 45 minutes of my phone call. Cleared the blockage in my sink within 20-30 minutes.A neat and clean job by a polite and friendly service technician.Happy to have my sink draining better than it has for years. Great job - I highly recommend this companys services.

Review 3 (2024-12-28 - Rating: 5)
I am so lucky to have the technician Ismael from Roto-Rooter to fix the leaking. He is very kind, professional and experienced and diagnosed the issue and fixed it very quickly. This company made a very quick response after I called, and sent the technician come to check immediately, very amazing! Highly recommend Roto-Rooter.

Review 4 (2024-11-18 - Rating: 5)
Vincent was an excellent tech, and made sure everything was complete and clean before leaving. He was very friendly and great to talk to.Also, he arrived within 2 hours on a Sunday night and the cost of the work was very reasonable.

Review 5 (2024-11-08 - Rating: 5)
Joesph was great & super professional! He really helped me out and was able to recover jewelry I dropped down the bathroom sink. Overall, Roto-Rooter has great customer service and would recommend.

Review 6 (2024-11-20 - Rating: 5)
The plumber that was dispatched for the job did an excellent job clearing the drain in bathroom. Works perfectly. The plumber was sent over on a Saturday night which was wonderful with no waiting. I would recommend Roto Rooter Plumbing.

Review 7 (2024-10-21 - Rating: 5)
Paul from Roto-Rooter was dispatched to my home to replace a sewage pipe. He did a fantastic job! Very professional and explained everything he was doing to fix the problem. Paul made sure everything was cleaned up before he left. I am very satisfied with the work and now have my 1st floor bathroom back in service!

Review 8 (2024-11-14 - Rating: 5)
Peter is a professional plumber. We spoke before he started the work. He put me at ease and is very knowledgeable in his area of expertise. Peter comes highly recommended and I would not hesitate on using him again.

Review 9 (2024-07-23 - Rating: 5)
Roto-Rooter was fast, came a few hours after Icalled the same morning. Alfred H did a great job clearing a very stubborn clogged kitchen drain pipe. Took over an hour of work with the spinning cable but eventually he cleared it. Cost me $615 which I dont know if is a good price but pleased they were able to come immediately and get the job done. Alfred also helped adjust my pullout spout that was getting caught and gave me a helpful tip on how to fix another unrelated minor issue with an overflow valve in my kids bathroom. I would use them again and ask for Alfred.

Review 10 (2024-11-01 - Rating: 5)
Installed new sprinkler line valve. Very professional, punctual and knowledgeable. Explained everything that was being done. Job successfully completed.I also purchased a gallon of Pipe Shield which I have used for years. It really works to prevent clogged drains.

Review 11 (2024-10-26 - Rating: 5)
Had a main sewer line clog on a Friday night at 10pm. Called Roto Rooter, they dispatched someone right away. Christopher showed up at the house about 45minutes later. He was courteous, professional, talked through the whole process and got the line unclogged in no time. Tidied up after he was finished.

Review 12 (2024-11-07 - Rating: 5)
Roto-Rooter was fast and efficient in dealing with our plumbing emergency. They also provided great customer service. I would definitely call them again!

Review 13 (2024-10-26 - Rating: 5)
Roto-Rooter did a great job clearingthe back-up in our pipes. Chris was efficient, helpful moving things so he could get to the trap, and kind. I highly recommend Ro-Rooter.

Review 14 (2024-11-18 - Rating: 5)
Mike was knowledgeable, kind, helpful, and an overall nice man. He answered our questions clearly and explained our situation. Five stars go to mike!!

Review 15 (2024-10-16 - Rating: 5)
Helped fix a leak in our kitchen that was stemming from our upstairs bathroom very quickly. The staff were so friendly and professional starting from the call to their office and the technicians that came to the house within a couple hours.

Review 16 (2024-10-18 - Rating: 5)
Excellent service. Brian was very professional and thorough. The main house drain was cleaned and is running smooth again. I would gladly recommend him and Roto-Rooter’s service.

Review 17 (2024-11-15 - Rating: 5)
After paying my plumber $1,600 to fail to clear the clog in my main pipe, I contacted Roto Rooter. Within 30 minutes, Roto Rooter was at my house and promptly repaired the clog at a reasonable price. Moreover, Roto Rooter includes a six month warranty, while the plumber’s invoice states no warranty. I will call Roto Rooter again in the event of any future plumbing issues.

Review 18 (2024-10-20 - Rating: 5)
Service Tech Genarro super knowledgeable and courteous.He explained very step he was going to take to unclog my bathroom tub and sink drains along with explaining why it happened. Genarro thank you so much for your expertise. Roto- Rooter you have a gem of an employee. Thank you for your service.

Review 19 (2024-10-21 - Rating: 5)
Genarro was friendly and professional from beginning to end. He took the time to explain the scope of work, the process entailed and pricing and completed the job flawlessly including a thorough clean up! Thank you!

Review 20 (2024-11-15 - Rating: 5)
I had a drain problem in the Kitchen and Alfred helped solve it quickly. He is very professional and knowledgeable with what he’s doing. I would go back to him again if I have plumbing problems in the future.

Review 21 (2024-11-12 - Rating: 5)
Steve is a great man and very pleasant to do business with & got the job done faster than you would ever think!

Review 22 (2024-11-17 - Rating: 5)
Juan not only cleared up my backed up sewer but also helped me clean up some of the mess afterwards. He’s friendly and would recommend him.

Review 23 (2024-05-03 - Rating: 5)
Alfred and his partner offer exceptional service. When my main sewer was blocked, causing water to back up from the basement toilet, I called them for help. Their response was incredibly fast; they arrived at my house within an hour and swiftly resolved the issue. While their services may not be inexpensive, if you value quality service, they are an excellent choice.

Review 24 (2024-10-18 - Rating: 5)
Genarro was the kindest, most thorough technician that ever could’ve serviced us. 10/10 would recommend, and he was handsome at that.

Review 25 (2024-07-24 - Rating: 5)
We had a clog and called, call was returned promptly. A representative showed up right on time and quickly remedied the situation. He was friendly and respectful and did a great job.

Review 26 (2024-07-30 - Rating: 5)
Ismael was great. I called the company because I had a drain issue. They were here within 2 hours. Fixed the problem professionally, quickly would recommend

Review 27 (2024-07-18 - Rating: 5)
Easy. They showed up within 20 mins of my call. He had the clog fixed within a few minutes. I wouldn’t say it’s the most cost effective option, but we had exhausted all other options. Great service!

Review 28 (2024-07-28 - Rating: 5)
Excellent responsiveness and service. Came when they said. Nice service tech. Did what he said he was going to do and fixed the problem. I would definitely use them again. Even though I hope I don’t have to…

Review 29 (2024-11-12 - Rating: 5)
Our service tech was very helpful & informative! Super appreciative that he fixed our clogged drain!

Review 30 (2024-05-26 - Rating: 5)
Vincent was dispatched to our house for a clog. He was one of the most kind individuals we have had the pleasure of meeting. He fixed our issue and explained everything in a way I could understand. He was very adamant about us not lifting a finger which was above and beyond the call of action in my personal opinion. All the water was cleaned up and it looks like we didnt even have someone come out it was done so well. If we ever have another issue we would most likely ask for him by name

Review 31 (2024-07-22 - Rating: 5)
Very professional and efficient service. Tavon was very good in analyzing and assessing the issue! He was very informative and helpful in fixing the issue. I will utilize this service again. Thanks RR plumbing.

Review 32 (2024-05-29 - Rating: 5)
Sam did an excellent job in my apartment! He was very helpful and patient. The job took him over 2 hours and he never even broke a sweat! I will definitely use him again.

Review 33 (2024-07-19 - Rating: 5)
Alfred has been very patiently working on my heating problem.he was able to fix it . We were very pleased of his work. Will definitely use him again

Review 34 (2024-07-20 - Rating: 5)
Drains all running perfectly after professional service was performed. All my questions were answered. Very professional, knowledgeable, and pleasant serviceman. Highly recommend this company, even gave me a senior discount!

Review 35 (2024-11-15 - Rating: 5)
The technician Christopher was at my home quickly after my call and was very professional.I was very satisfied.Thank youPatti -Jo

Review 36 (2024-10-22 - Rating: 5)
Salim was very patient and knowledgeable! He worked with us and got the job done, we are happy customers!

Review 37 (2024-06-01 - Rating: 5)
This morning I woke up to a complete plumbing disaster . I called Roto Rooter and they were at my home in less than one hour . From the moment I called RR until the tech completed the job the service quality was truly exceptional!! Thanks for going that extra mile to make sure the job was neat and complete. Shout out to the service tech “Mr.Piotr” It was an absolute pleasure !!!

Review 38 (2024-05-22 - Rating: 5)
Paul was, friendly, courteous to my time and honest about the repair work necessary. He responded in less than an hour from my initial call. Will definitely use them (and Paul) again. Ty

Review 39 (2024-11-25 - Rating: 5)
Both plumbers that came and fixed my leak were professional, friendly and got the job done quickly! Thanks very much.

Review 40 (2024-11-08 - Rating: 5)
Chris from Roto Rooter did a great job fixing our bathroom…clean, neat, efficient and courteous. Thank you!

Review 41 (2024-05-22 - Rating: 5)
Steve was wonderful. Showed up within the hour, fixed our toilet in no time. There are 20 people in my office and this is our only bathroom so we needed the best quickest fix possible.

Review 42 (2024-11-02 - Rating: 5)
Great work by Peter from Roto-Rooter. Two other services were unable to clear the clog, but Peter was able to do it. Thanks.

Review 43 (2024-02-23 - Rating: 5)
Matt was amazing! He was very thorough and really cared about making sure our problem was fixed. He didn’t rush and was very polite. If you call see if you can get Matt; you will be very happy with his work and honesty!

Review 44 (2024-11-15 - Rating: 5)
Michael came out! Diagnosed the issue! Came on time and had excellent customer service!

Review 45 (2024-10-16 - Rating: 5)
Friendly, professional, & prompt service call! spent sometime on the problem and cleaned up nicely. would use him again!

Review 46 (2024-05-21 - Rating: 5)
Juan my technician was polite friendly and fast. Great service. Satisfied customer.

Review 47 (2023-12-02 - Rating: 5)
This review is for Plumber: Marc 331Marc is an exceptional plumber. He was truly a detective when it came to finding the source of the leak I was experiencing in my basement which lead to a flood. I even told him he was the Sherlock Holmes of Plumbing. I knew I was in expert hands with his vast knowledge for what was needed to repair the problem. Because of his expertise in his field, he found another issue that, in the near future could have caused incredible property damage and wouldnt have been covered by my homeowners insurance. Talk about a blessing!! He was patient in answering all of my questions. He was very respectful of my home. Above all, Marc made an extremely worrisome situation feel calm. He is kind, warm and wonderful to work with. I do feel blessed to have received his services. Hes quite amazing. I fully confident in recommending him to anyone with 100% faith that he will help you with whatever it is you need. I really cant say enough about him. Thank you Marc!!!

Review 48 (2024-07-19 - Rating: 5)
I highly recommend. Marc was not only friendly but highly skilled. Efficiency and punctuality are hallmarks of his service.

Review 49 (2024-11-15 - Rating: 5)
Brian did a terrific job. I was under a lot of strees and he was very professional

Review 50 (2023-12-01 - Rating: 5)
My recent experience with Roto Rooter was nothing short of exceptional. Jason, who took my call, was excellent and made quick work of the process. Within about 5m, I had an appointment scheduled for a technician to arrive within the hour.When the technician, Brian, arrived he listened to my concerns and then carefully checked everything out. Unfortunately, the smell (about which we had called in the first place) had dissipated but Brian did not rush out and instead spent time educating me about what could have been causing it and what actions steps could be taken. At no point did he try to sell me something I didnt need and he seemed truly dedicated to providing insight and support.I would call Roto Rooter again for any future needs.

Review 51 (2024-05-17 - Rating: 5)
Eddie showed up early and knew exactly what our issue was. He explained what needed to be done and the cost up front, and was efficient in getting the work done quickly. Overal a great experience!

Review 52 (2023-12-16 - Rating: 5)
Had an emergency clog that was actually diagnosed as a cesspool issue. I had the pleasure of Clarence being dispatched as my technician. He was thorough and knowledgeable on the issue. He even offered to be called upon the following day of his diagnosis was incorrect after the cesspool was evaluated. The overall process was easy and efficient. Super friendly phone reps and again our plumber was great! Would totally use and recommend them in the future for our plumbing needs!

Review 53 (2024-02-25 - Rating: 4)
Called Roto Rooter for an emergency clog in my mothers house. It was 7pm at night. They responded within the hour. Very prompt... they were there for 45 minutes, cleared the clog. They charged 600 dollars. I thought that was ridiculous. Should have been $100 to $150. Will not be calling them again.

Review 54 (2024-10-24 - Rating: 5)
Paul was great: he was fast and located the issue immediately… and dealt with it smoothly!

Review 55 (2024-05-25 - Rating: 5)
Mr. Antony from Roto-Rooter was wonderful and very professional. We are so grateful he came to help us. Thank you so much for your patience and time.

Review 56 (2023-12-04 - Rating: 5)
The company sent a technician out within an hour, which was great, considering we needed help on a Sunday evening. Salim did a great job, stayed almost 2 hours to see through the job. Our main pipe got completely clogged and he brought in a special machine to clean everything out. Thank you Roto-Rooter for your help!

Review 57 (2024-10-20 - Rating: 5)
Am very happy with the job he did very helpful and polite I will definitely recommend to use ROTOROTER

Review 58 (2023-09-08 - Rating: 5)
I was pleased with the work we received. I had the same company out earlier for the same issue, which was minor at the time. I thought the price was a bit high and chose not to have the work done. This time, the water in my tub was not going down at all. When the first plumber came out, the water was draining slowly but was going down. This time the water was completely stagnant. But I was pleasantly surprised to be quoted the exact same amount this time as I was last time. They came quickly and the service provider was knowledgeable, personable and cleaned up everything when he was done. I would use this service again despite the charge for snaking a drain was $600+. But everything is working great and they guarantee the work for 6 months.

Review 59 (2023-11-17 - Rating: 5)
The plumber showed up on time and texted us in advance that he would be arriving. He completed all three things we needed quickly and professionally, including solving some problems with different pipe sizes. He also added some nice professional touches, such as beads of cosmetic caulking, without even being asked to do so. Given that this was same-day service, I felt the price was reasonable. We were very satisfied with the experience.

Review 60 (2024-11-17 - Rating: 5)
Technician Brian is knowledgeable, professional, efficient, and pleasant. Would highly recommend.

Review 61 (2023-11-24 - Rating: 5)
The technician appeared on time for the appointment. He was courteous, professional and experienced. Following completion of the work, he cleaned up after himself and made suggestions as to how to maintain a clear pipe. I was very impressed with his total demeanor. I highly recommend Roto Rooter/Willy Isaac.

Review 62 (2024-03-09 - Rating: 5)
We are a repeat customer of Roto-Rooter. As we experienced in the past, the technician, Steve, was timely and professional. He explained what his repair process was going to be and provided an estimate. We accepted the proposal and he worked carefully and neatly. As in the past, our problem was resolved! Thank you Roto-Rooter!

Review 63 (2024-03-05 - Rating: 5)
Technician was professional and explained everything he was going to do. Explained price. I gave him the ok and he went to work. He new exactly what to do and cleared the blockage in the pipe. Great guy and fantastic disposition. HIGHLY RECOMMENDED.

Review 64 (2023-11-14 - Rating: 5)
Ron was the second highly rated person from Roto Rooter that I had here for two different reasons on two different occasions. My washing machine had a water line backing up and it was flooding my basement. I was upset and did not know what to do. He was professional, competent, polite and solved the problem quickly most importantly! He even waited until the unfinished laundry drained properly before he left, and I really appreciated that! I am very pleased and very grateful he saved the day(actually it was at night) I definitely recommend 👍🏼👍🏼👍🏼

Review 65 (2024-04-29 - Rating: 5)
Benjamin and Alfred saved my life by getting two wedding rings my son flushed down the toilet. Not only am I happy customer but I am still happily married. Great service great guys.

Review 66 (2023-11-21 - Rating: 5)
I was very pleased with all of the work done and Patrick. He was courteous and it was evident that he was an experienced worker. He explained all the steps to me before completing the job and went over everything with me when finished. He was very patient with my questions and I would request him for any future jobs.

Review 67 (2023-11-04 - Rating: 5)
I called Roto rooter , and within a few hours there was somebody at my door and my problem was solved quickly. He was very professional and so helpful. I am Very happy with my experience today. Great job!!!

Review 68 (2024-06-01 - Rating: 5)
Prompt service, successfully cleared the drain blockage with the snake and then flushed out the drain pipe with their “pressure blatter” to clear out any remnant roots. Edgar was very knowledgeable and professional. Thanks RR!

Review 69 (2023-11-11 - Rating: 5)
Steve the tech was fantastic, I use your company at Hicks Nurseries, I’m director of operations. Always been happy with your service.He was incredibly knowledgeable, incredibly helpful He was incredibly knowledgeable and a pleasure deal with. You guys are very fortunate to have an employee like this.Sincerely Bill Jantzen

Review 70 (2023-07-17 - Rating: 5)
Eric, was very professional! He worked extremely hard to figure out the problem. He communicated everything that he was doing and the reason why he needed to do a specific procedure. He solved my issue and left everything clean. This was my first time using Roto-Rooter and they didnt disappoint. I am very happy with the service.

Review 71 (2024-11-02 - Rating: 5)
Salim was magnificent tech. He finished and cleaned up the mess. Thanks

Review 72 (2024-11-08 - Rating: 5)
Brian was fantastic professional clean and courteous!!! Definitely highly recommend

Review 73 (2024-11-05 - Rating: 5)
Alfred has serviced our property for several years and always gets the job done professionally! He’s a gem!

Review 74 (2024-05-19 - Rating: 5)
The service was excellent. They fixed the pipe that burst and cleaned out the clogs. Professional service. Left us with enzymatic cleaning solution. I will call them every time.

Review 75 (2023-05-19 - Rating: 5)
Our basement flooded and we called roto rooter to help figure out why. Edger came with the sewer/pipe cameras to find the issue, he explained everything he saw on the camera & identified the issue. He was honest, we were ready to break open the concrete floor, but he assured us that wasn’t necessary. He was so polite, cleaned up after himself and fixed the issue! We were very happy with his service!

Review 76 (2024-03-09 - Rating: 5)
Edgar performed two jobs for me and I’m very satisfied with the quality of the work. One job was lengthy. He exercised patience and determination. I truly appreciate his professionalism and kindness.

Review 77 (2022-09-05 - Rating: 5)
Marc (#331) did an excellent job. We have used Roto Rooter several times in the past and while all technicians were good, he was the best. Arrived on time, was courteous, clean and professional. He diagnosed and fixed the problem. I would highly recommend their service should it ever be needed.

Review 78 (2024-11-22 - Rating: 4)
Pros: I was able to get a same day appointment. VERY convenient scheduling. The plumber was prompt and explained in detail what the problem was. Although the plumber had to come back the next day to get the parts needed for the fix, he came back exactly at the time he said he would and fixed the issue without any further delay.Cons: The labor fee was EXTREMELY overpriced to change two cartridges..The travel fee charged to pick up the parts was also overpriced. The plumber walked into the bathroom and onto the bathmat without taking it up first. He didn’t use a drop cloth in the shower or bathroom floors and left dirty boot prints causing the floors needing to be bleached and mopped clean. Very inconsiderate.Overall, the repair job was excellent. But the fees charged to do the job was ridiculously overpriced. And the plumber should bring a drop cloth for spaces like bathrooms and showers. In the future, and If needed, I will only call on Roto Rooter as a final option.

Review 79 (2023-11-24 - Rating: 5)
We had water back up in tub when running water in kitchen sink. After address mix up at dispatch end plumber arrived. Paul was very professional & very polite. He reviewed the situation & indicated the fee to fix issue. Took time to explain the problem & how it was resolved. Made sure clog was gone & cleaned up the minimal mess made. Was also very informative.

Review 80 (2024-03-09 - Rating: 5)
Chris driver 62 did a fantastic job and he also priced something else that had to be done before it would have gotten worse. We will definitely use your company again you were great.

Review 81 (2024-07-24 - Rating: 5)
Eddie was on time, friendly, and knowledgeable.He quickly resolved the issue and the cause of the problem.

Review 82 (2023-11-12 - Rating: 5)
Be very careful if you do not respond quickly to their 30 min warning they bump you out but the technician Andres Reyes was great! He diagnosed the problem, solved it and even taught me some basic plumbing. Definitely asking for him again but management has created a confirming procedure not consumer friendly

Review 83 (2023-12-29 - Rating: 5)
It was on Christmas Day.., company coming, ..then we noticed a blockage and leaks from the bathroom! I called Rororooter and in an hour or so they came and fixed the problem!The gentleman who came was polite, helpful and solved the problem in a short amount of time! He saved our Christmas!!Much appreciated!!We highly recommend them!

Review 84 (2023-11-20 - Rating: 5)
I had such a great experience with Roto-Rooter. They were quick and easy to schedule with, Joey my technician was helpful and quickly solved my problem! 10/10 would recommend.

Review 85 (2022-12-19 - Rating: 5)
Our technician was great. He got to our house within about 2 hours. Very friendly. Did the job quick. Our drain was horrible before he fixed it. Cant wait to take a shower without water above my ankles. Overall very pleased!

Review 86 (2023-11-19 - Rating: 5)
Highly recommend Roto-Rooter Long Island!! We called on a Sunday morning after noticing a continuous leak from the basement ceiling that was saturating the subfloor underneath the bathroom/laundry room area of the floor above. We received a call back from the service technician, Marc (no. 331) within minutes of speaking to the dispatch operator to say that he was already on his way to our house. He immediately diagnosed the source of the leak (water line to the dryer for steam) and completed the repair in less than 30 minutes. Marc was extremely knowledgeable and professional and shared tips and advice about maintaining our plumbing throughout the service call. Also, Roto-Rooter was the only emergency plumbing business of the many we tried to call that answered right away with a human dispatcher. They also followed with a second technician visit to ask if we needed help with clean up of water damage. Impeccable service all around!!!

Review 87 (2023-11-28 - Rating: 5)
Emergency main line cleaning late night, company sent tech named Ivan who did an excellent job. Very professional and informative. Explained several things to me of causes and how to prevent future issues. Highly recommend.

Review 88 (2023-11-11 - Rating: 5)
We’ve use them more than once, and we’ve had great service both times. We had a problem on Christmas day a couple of years ago and Edgar came and was so nice and did such a great job that when we had a recent problem, we called again, and specifically asked for him. We will definitely use them in the future.

Review 89 (2024-11-16 - Rating: 5)
Chris from Roto rooter best technician definitely meets high expectations

Review 90 (2024-11-08 - Rating: 5)
Juan was so helpful and knowledgeable. He was fantastic.

Review 91 (2023-11-11 - Rating: 4)
This is a necessity for my home. It’s quite costly! I’m grateful for honoring a former Military & Seniors discount. But it’s still expensive. Alfred & Mark were very courteous, respectful, clean, and efficient.I’m now waiting for Brandon with his camera; which I’m glad is included in the cost. *I would have preferred the camera having been done PRIOR to, so I would be more prepared, and to avoid a second (additional cost) for both the IN & OUT of the main line.

Review 92 (2023-11-09 - Rating: 5)
Alfred and Marc are very competent and friendly. They resolved all of my problems in a professional and timely fashion. I will ask for them for any upcoming plumbing needs. Excellent experience!

Review 93 (2023-09-27 - Rating: 5)
Roto Rooter did an excellent and professional job at cleaning our main sewage line and inspecting our shower drain. No issues at all… paperwork went smooth and the work went well. Couldn’t be more pleased.

Review 94 (2023-07-28 - Rating: 5)
Our slop sink and kitchen sink were backing up with black gunky water. We called Rotorooter and were fit in right away. We weren’t happy with the first tech so we didn’t work with him. I called again and after a not so accommodating woman at the Farmingdale office who didn’t seem to care about our business, I called again and got someone who took care of us. They sent someone else who was awesome. Eric arrived quickly, and got the job done efficiently. He was VERY respectful of my home (wore covers on his feet and cleaned up well), quoted a fair price and was very knowledgeable, friendly and professional. We were very pleased! I would highly recommend Eric and Rotorooter.

Review 95 (2022-05-24 - Rating: 5)
We had a wonderful experience with this company. Our basement began to flood and we were unsure of the issue. We called roto-rooter and they were able to send someone out next day. They accommodated my work schedule and came out after 8pm. Ivan was the tech and he was very kind and professional. He was also a really cool person. He explained the issue and how to avoid it. He completed the job so quickly. Thank you!

Review 96 (2023-12-01 - Rating: 5)
First time using Roto-Rooter. I had an emergency plumbing situation (backed up waste line) called them &45 minutes later I had a plumber. Peter was professional and courteous, gave a clear explanation of services, left the job site clean and fixed the problem. I highly recommend R-R.

Review 97 (2024-07-24 - Rating: 5)
Peter helped us with a clogged drain and was friendly, professional and incredibly informative. Would highly recommend!

Review 98 (2024-07-27 - Rating: 5)
Showed up in less than a hour to clear my main sewage line. Excellent service and very professional and fast!

Review 99 (2024-05-31 - Rating: 5)
Steve the technician that came was awesome!Really great guy ! I will definitely use Roto-Rooter in the future. Thanks Steve!

Review 100 (2023-12-03 - Rating: 5)
I am very elated with the service I received from Roto-Rooter technician Andres. His service was exceptional!He was very knowledgeable, responsive, professional and polite!I highly recommend this Roto-Rooter technician to anyone! Thank-you Roto-Rooter for the wonderful service!

Review 101 (2023-11-18 - Rating: 5)
Roto rooter saved the day. Leaking pipe pooling in the family room ceiling. No problem for Matt even on a Saturday. Showed up in less than an hour and got straight to work! He presented options and recommendations. Gave a fair estimate and fixed the problem in no time. He even hooked me up with a mold removal specialist to remedy the trouble spot. Matt and roto rooter cannot be beat!

Review 102 (2022-05-01 - Rating: 5)
Had service done today from this company. A technician, Matt, came and serviced our outdoor spigot issues and indoor values. He was very friendly, professional and skilled at his job. He completed the job in a very fast manor and cleaned up everything before he left. He is a amazing plumber. I think the company itself charges a little too much but that was not the technicians fault. He was amazing.

Review 103 (2024-01-19 - Rating: 5)
My experience with Roto Router was positive. The plumber was patient and on task. He explained what he was doing keeping me informed throughout the entire process.

Review 104 (2023-11-16 - Rating: 5)
We are so appreciative of the amazing service that we received today. The gentleman were very professional and even offered to clean up any area that they may have passed through. I will definitely keep them in mind for any future septic needs.

Review 105 (2023-11-16 - Rating: 5)
Awesome experience. Joseph kept me updated throughout the process and was very respectful of my space. Job was done in a timely fashion and thorough. Joseph also offered recommendations for upkeep of my plumbing. Thank you!

Review 106 (2023-11-07 - Rating: 5)
Fast, effective fix of a gnarly clog deep in the plumbing under my kitchen sink, plus maintenance on the outflow line to the sewer. The plumber was efficient and informative, made sure the clog was really gone, and gave tips on how to prevent in future. Would recommend.

Review 107 (2024-05-25 - Rating: 5)
I was having lot of prblem with my sink …peter did an excellent job fixing the problems .. He was awesome . I will definitely use this service again in the future.

Review 108 (2023-04-04 - Rating: 4)
I had a pleasant experience with the guys at Roto Rooter. The technicians did a great job at replacing our water tank. Unfortunately, some of our walls were damaged during the process. I addressed this to the management and they were very happy to take care of this for us. Ed and Terry personally came to fix the nicks, and now we can barely see the damage. Thanks again (:

Review 109 (2024-06-01 - Rating: 5)
Plumbers showed up early for the appointed time. They assessed the issue and immediately went to work. They were fast and professional.

Review 110 (2023-06-18 - Rating: 5)
We had a technician Eriq come out and help us with our sewage drain. He did a quick clean solid job. He was very polite and respectful, and kept us informed every step of the way. 10/10 service.

Review 111 (2024-05-25 - Rating: 5)
Ivan was absolutely amazing. He identified and resolved the issue quickly! So professional, courteous and kind!

Review 112 (2023-03-03 - Rating: 5)
Service personnel were totally professional, knowledgeable and prepared to fully complete and repair the plumbing problem in my home. They made repairs and then cleaned up completely to my satisfaction. In addition, the gentlemen were friendly and assuring, from the minute they arrived, of their knowledge and capabilities of completing the repairs to our satisfaction, and they did!

Review 113 (2024-05-04 - Rating: 5)
Clarence was great! We were so glad that he was able to fix the problem. Also, he was very nice! Thank you!

Review 114 (2022-08-19 - Rating: 5)
Absolutely satisfied customer!From start to finish this was a pleasant experience. I had a clogged main line I called Roto-Rooter I had someone here within the hour.The technician Eddie was incredible. He had us cleaned up in no time!The price was what I expected.

Review 115 (2022-12-17 - Rating: 5)
Plumbing service scheduling was easy through website. Coordination of appointment was also easy via phone call and text. Once arrived, employee was professional and clean. Employee listened to our problems with attentiveness and empathy. They gave us a quote up front for problem resolution or no resolution. Thankfully everything worked out and no further issues were discovered. Thank goodness for this company.

Review 116 (2024-03-04 - Rating: 5)
Edgar and his assistant did an AWESOME job cleaning out our driveway storm drain! Arrived quickly and very professional. Thx! Don

Review 117 (2023-11-26 - Rating: 5)
Brian was excellent. Good service. He was knowledgeable and nice and answered all my questions. Arrived within hours after calling and resolved the issue quickly. I would recommend to others.

Review 118 (2023-11-04 - Rating: 5)
The tech was on time, he was competent and fixed the problem. However, the cost to clear one bifurcated drain was $600 to clear with a snake. So even though the tech did the job to my satisfaction, i won’t call Roto Rooter next time.

Review 119 (2023-11-18 - Rating: 5)
They are a “nightmare busters”For years I lived with the nightmare not to throw anything in pipes as I had frequent overflow and spent hundreds of dollars to clean the pipesRoto Ruter looked deep into my problemRoots were clogging the main drainIn two days they helped me to finance the cost and came to fix the problem They were punctual in time and very professionalThe team work and work ethics were exceptional. They were hard working in my crawl space finish the job in time and clean upFor any plumbing issues they are highly recommended

Review 120 (2023-07-31 - Rating: 5)
I am very pleased with the service. I called on a Sunday as an emergency due to a badly clogged drain. Eriq was here a couple of hours later and solved the issue. He was courteous, efficient and very professional. I highly recommend Roto-Rooter Plumbing and would not hesitate using them in the future.

Review 121 (2024-05-25 - Rating: 5)
Excellent service. Arrived on time, very thorough work throughout the entire process. Very knowledgeable and explained preventing maintenance.

Review 122 (2024-05-16 - Rating: 5)
Peter was very knowledgeable, polite and did an excellent job. It was a pleasure having him work in my home. Peter is a real pro!!!

Review 123 (2022-04-23 - Rating: 5)
Our kitchen sink would not drain on a Saturday afternoon. We were able to schedule an appointment online for the same afternoon. They were very responsive and came in about two hours. The plumber was very professional, friendly, and was able to fix our issue rather quickly. Additionally, I felt the cost was very fair, especially given it being short notice and on a weekend. Highly recommend!!

Review 124 (2022-09-16 - Rating: 5)
I received great service. The technician Paul, was knowledgable, professional, and experienced. He handled the check valve issue and educated me about the issue. He found a solution to the problem fast. I would recommend people try roto rooter first before calling other service companies.

Review 125 (2024-05-17 - Rating: 5)
Quick response and matter to replace bath tub faucet resolved within one hour by a professional plumber. But for one hour they charged $ 450 labor+ tax which is too much.

Review 126 (2022-04-24 - Rating: 5)
Roto-Rooter Technician was professional and efficient. Tech was also personable and easy going to talk to. He was knowledgeable about the situation and knew how to explain everything related to the matter so that I would be able to understand what was going on. I definitely was hesitant to call this company, but after the services rendered, I am overly satisfied with the work done. Definitely would recommend to whomever needs services.

Review 127 (2022-08-24 - Rating: 5)
Our service provider, Peter, was very friendly and knowledgeable. He came through for us late in the evening and really saved the day. He was a pleasure to speak with and helped us easily understand what the problem was and how to effectively remediate it. Would recommend to others and wed definitely use them again!

Review 128 (2024-06-03 - Rating: 5)
Juan was professional and knowledgeable. I was pleased with the service and happy to have my clog fixed in a timely fashion. Thank you

Review 129 (2024-05-06 - Rating: 5)
Alfred and Ben were terrific. Very professional. And the calls letting me know when they would arrive was so great

Review 130 (2023-12-04 - Rating: 5)
Willy and Anthony worked very hard to complete the job today. Very satisfied with their professionalism and job well done. This was Willys 2nd day here and I appreciate the attention he gave to the work and explaining what needed to be done.

Review 131 (2024-11-13 - Rating: 5)
Showed up on time, had my history of same problem. Offered advice for preventive care.

Review 132 (2024-01-26 - Rating: 5)
Every member of the team came on time, explained everything, knew exactly how to handle the situation and were incredibly professional and thorough. I cant recommend the Plumbing, Mitigation and Cleanup crews more highly.

Review 133 (2023-11-28 - Rating: 5)
Andres was absolutely incredible, A+++ service, I would only want him to come to my house moving forward. Came over for routine sewer cleanup and he cleaned things more thoroughly than anyone else thats been over. Thanks Andres!

Review 134 (2022-06-10 - Rating: 5)
My uncle had an excellent experience with their services. The repairman was friendly and accommodating in explaining what went wrong (lint accumulation in the washer) as well as a 6-month guarantee on the work performed. He even tested the repairs to ensure they would hold up. Would highly recommend.

Review 135 (2022-05-21 - Rating: 5)
Ivan and Michael were wonderful! They walked us through the process of what was going on. They were professional, diligent in their work and we’re so lovey to deal with during a stressful event. My family and I will be sure to use their services again after having a great experience with them today. Thank you Ivan and Michael for a your help we appreciated it!! If you need a plumber and sewage repair please call them they do great work. Their prices are reasonable as well.

Review 136 (2022-10-03 - Rating: 5)
From the moment I called until technician left the experience was professional and friendly. Communication was excellent, technician showed up earlier than expected but with a heads up text to confirm availability. Process was outlined before I agreed, he walked me through all of my facilities (new home) and quickly resolved problem. He gave me information about how to minimize problems in the future and cleaned up area when done: I hope to not need them again, but they’ll be the first call I make.

Review 137 (2023-10-21 - Rating: 5)
Marc was here in a timely manner and completed the job outstandingly. He was very knowledgeable and informed me very well on his work. Great job and Thank you so much.

Review 138 (2021-10-13 - Rating: 5)
Both technicians arrived promptly, explained what was needed, gave me the price with coupon and went to work. Drain was unclogged and service was restored. Both Andrew and partner were polite and professional. Thank you again for your great service. I would definitely recommend your service.

Review 139 (2022-12-17 - Rating: 5)
We had Erick and he quickly diagnosed and resolved a serious drain back up. He had everything available and resolved the matter quickly and professionally. He guided us on mitigation and was very experienced. Highly recommended.

Review 140 (2022-08-06 - Rating: 5)
Mark, our technician did a superb job. He came within an hour for emergency service, unblocked a pipe clog and serviced another drain which has been slow for a long time. I couldn’t be more pleased. The cost of the service was what I anticipated and although not inexpensive I was not displeased.

Review 141 (2023-03-17 - Rating: 5)
Hired Roto-Rooter to water jet my restaurants drain system. Not the least expensive option out there but Mr. Joe Jett (#1783) made it well worth the cost. He was professional, extremely knowledgeable and very easy to work with and went above and beyond what he promised. He was a Magician with an obstacle that many others would have given up on. System is flowing better than ever. Highly recommend this service especially as a preemptive one.

Review 142 (2023-02-02 - Rating: 5)
Our Rotor Rooters representative came into our building full of energy and ready to help us with our problem. Jeremy was extremely helpful and we have never had an experience like this that has left us satisfied. We look forward to working with Rotor Rooters in the future. Thank you again Jeremy.

Review 143 (2022-05-22 - Rating: 5)
Will was an exceptional professional and went far beyond the call of duty and worked through the rain and inclement weather until our clog was resolved. Highly recommend him, he was by far the best and most competent plumber I have ever worked with. Thanks Will!

Review 144 (2022-09-08 - Rating: 5)
The technician Kenny came out to snake my main line. He did a fantastic job. Very clean, professional and knowledgeable. He definitely knew his stuff and was able to advise me on how to avoid this situationin the future. Well worth it. Thanks for everything my family and I appreciate it.

Review 145 (2023-12-09 - Rating: 5)
Brian did a great job cutting out the roots in my main sewer line. He was highly professional and explained the process in an easy to understand way.

Review 146 (2022-08-31 - Rating: 5)
Ivan was extremely helpful. When he told me the initial cost was too much. I asked him what he could do. He called his supervisor and got me a $60 discount. I was very appreciative. He worked quickly and efficiently. Thank you Ivan.

Review 147 (2022-05-08 - Rating: 5)
The representative who was sent to my home fix the sewer problem was extremely knowledgeable and courteous. He completed the job in a timely manner. Besides, cleaned up after the job was completed. Really was pleased with the job done. I would recommend Roto RoosterPlumbing and water cleaning to anyone. Thanks again for such quality work done!

Review 148 (2023-11-19 - Rating: 5)
Andres Reyes did an amazing job he did the work fast and made it so we could use our plumbing again. Would definitely recommend him.

Review 149 (2022-03-27 - Rating: 5)
We had them come out in January for a clog in the main sewer line and they advised they guarantee their work for 6 months. Today we had the same issue and the same tech came out from Jan. He was here within 2 hours, in a Sunday. He was pleasant, efficient, knowledgeable and did a even more thorough investigation. Got us up and running in no time. The service call was no charge (so no gimmicks this is not covered under the warranty you sometimes get from other companies). RR is going to call me to schedule a tech with a camara to check the entire line to make sure they resolved the issue since we had a problem 2 months after they were here and Ivebeen told that work is at no charge and they will schedule around me. I really appreciate knowing RR stands by their work, they are fast and reliable and super easy to deal with. No long hold times to talk to a dispatcher, they call or text you to keep you posted about where you are on the schedule. They are expensive, yes, but so far definitely worth the cost. They also take covid protocols very seriously on their end and on the customers end too so that is an added plus in my book.

Review 150 (2022-12-22 - Rating: 5)
I recommend them highly. Theyve come out to fix plumbing in various places in my house over the past couple of years. They do great work. If it turns out that theres still a problem, they have a warranty so theyll come out and continue working for free if you are within the warranty time. Ive been very satisfied with their service. The people who come out are also nice.

Review 151 (2023-03-05 - Rating: 5)
Everal was awesome. He was ontime, showed up with everything he needed to take care of our backup. He knew exactly how to help us and explained everything along the way and how much it would cost. We will ask for him the next time we need service.

Review 152 (2022-10-12 - Rating: 5)
I had a pretty bad drain clog. I called for asstance and 45 minutes later a technician arrived. He explained the problem in detail and solved it. Also, extremely friendly! This was my first experience with roto-rooter but I wouldnt hesitate to call again!

Review 153 (2024-06-06 - Rating: 5)
Great experience. Expeditious and efficient. 10/10, highly recommend. Using this company for 10+ years.

Review 154 (2023-06-12 - Rating: 5)
Best technician, very professional and knowledgeable. Would recommend to all my family and friends! He did a thorough cleaning and gave a detailed explanation throughout the job.

Review 155 (2022-09-22 - Rating: 5)
Our service tech Will cleaned out our main line backup after a previous service did a terrible half-job and spent their time trying to upsell us instead- within days it was backed up again and our basement was a mess. Will from RotoRooter was professional and helpful and went the extra mile to clear out the clog and flush out the problem so we don’t have to worry about future sewage backups again. We recommend them for showing up quickly and doing a thorough job.

Review 156 (2023-02-06 - Rating: 4)
When we had a sewage backup Rotorooter sent a truck quickly and Jeremy got right to work snaking the trap and solved our problem quickly and efficiently. Appreciated the courteous service and grateful that he arrived when we needed him.

Review 157 (2023-11-10 - Rating: 5)
We developed a leak in a copper pipe in our furnace room, and needed immediate service. Brian showed up promptly, was courteous and professional, and fixed the problem quickly.

Review 158 (2023-01-29 - Rating: 5)
The guy name Everal was so professional and did great job without struggling. Even he just cleaned the area after he fixed the trap. He was super nice and explaining everything he does so I knew what was problem and I can prevent other problems for the future. Thank you so much !!!I dont wanna see them again but if I have other similar problems Ill call them again without doubt!!

Review 159 (2024-05-15 - Rating: 5)
Ivan was fantastic! He showed up, knew exactly what the problem was, and took care of the job. Amazing service

Review 160 (2022-05-31 - Rating: 5)
Wilkens was my plumber. Very thorough and Efficient he did a great job. We had a sewer back up he fixed the problem in about an hour using only a machine. Very grateful for him ! He should always be requested if you guys have any problems like this.

Review 161 (2023-11-12 - Rating: 5)
Andres came through and saved the day on a busy Sunday afternoon. He was extremely courteous, professional, and patient and was able to solve our problem in a timely manner.

Review 162 (2022-12-17 - Rating: 5)
Best company to use for any issues above. Responsive, warranty, professionals who know what they’re doing. I was very pleased! Used them 10 years ago and needed them again recently, I will only use Roto Rooter!

Review 163 (2024-07-14 - Rating: 5)
God tier work. Super friendly and extremely efficient. Couldn’t have went smoother

Review 164 (2022-05-01 - Rating: 5)
I had a clog in the line that my washing machine drains out of and Matthew number 3268 came and cleared out the clog in my drain quickly and very professionally. He’s a great worker from what I see and should be commended for his workmanship and knowledge. He explained everything to me in simple and understanding terms.

Review 165 (2023-11-11 - Rating: 4)
Very happy with service. Tech was courageous neat and respectful. However for a one thousand dollar repair I would expect more than a one year warranty

Review 166 (2020-09-10 - Rating: 5)
My plumber, Jihad, was so wonderful to work with. He assessed the problem within five minutes of his arrival, brought in his tools and corrected my blocked sewer. Even though he said the job was a tough one, he said he wouldn’t leave until the issue was completely resolved. After two hours, everything was back to normal. I’m SO grateful to him and Roto-Rooter. I hope that I won’t need these services any time soon but would not hesitate to contact this company at the first sign of trouble. Thanks very, very much!!

Review 167 (2023-09-08 - Rating: 5)
Very happy with their service. They communicated with me multiple times on the estimated arrival time. They cleared my sewer line quickly and gave me options for the future.

Review 168 (2023-06-03 - Rating: 5)
The plumber arrived within the window of time provided. They were friendly, upfront about all the work and cost. They were able to clear a storm drain for me and I would recommend there service to others.

Review 169 (2024-11-08 - Rating: 5)
It was a more then I wanted to spend but the tech they sent did an excellent job making my undersink plumbing correct.

Review 170 (2022-11-29 - Rating: 5)
RR answered phone & spoke to person who was professional helpful and listen and got someone to our home in very reasonable time. The plumber was polite and fixed all we needed. I’m very happy with the service & would use again

Review 171 (2022-03-28 - Rating: 5)
The technician arrived on timeand was very polite. He was very careful bring his equipment in my home. He did an excellent job cleaning the main sewer line. At the end he even cleaned the space when he was working.

Review 172 (2023-11-05 - Rating: 5)
The service was very fast, professional and done correctly. Alex was great, he diagnosed the issue quickly then had all the parts to fix it.

Review 173 (2020-08-31 - Rating: 5)
Marc was a pleasure to work with. He was extremely knowledgeable & an all around nice guy. He updated us throughout the process and the end result was great. Would recommendUpdate to original review*:Today was the 2nd time we called roto-rooter (for a different issue). They got us in the same day and Marc was able to come again. Like the first time, he was very professional and knowledgeable. Left within an hour and the problem was fixed.

Review 174 (2021-12-23 - Rating: 5)
Called Roto Rooter this morning because of a clog in a pipe that was backing up water into my washer. They sent two repairmen right away and they did a great job. They were both very professional and explained the work to be done. I was very happy with the resuts.

Review 175 (2022-01-11 - Rating: 5)
Rotorooter was here within 2 hours of our call. They fixed the pipe in less than 10 minutes and did a great job. They were professional and courteous. Highly recommend!

Review 176 (2023-08-26 - Rating: 5)
This experience (installing sleeve in cracked waste line, having a faucet repaired and trouble shooting a leaky sump pump) was made much better by the professional, honest, responsive service provided by Craig, Willy and Matt (respectively). Thank you!

Review 177 (2015-10-01 - Rating: 5)
Called roto rooter yesterday with an issue of backed up toilets and showers. The receptionist was very nice and told me someone would be to my house within the hour. The serviceman arrived 1/2 hour later and spent over 4 hours at the house and set up service to be done today.The technician, Bill, arrived early today and was friendly and courteous. He was at the house for about 4 hours assessing the issue and replacing pipes. He showed and explained to me what he was doing during his time here. I appreciated that and how hard-working he was.I was very impressed by the overall quick response, diligence and work ethic of the employees at Roto Rooter. I will definitely be calling them with any plumbing issues in the future.

Review 178 (2023-08-25 - Rating: 5)
Discovered a leak in the ceiling in my kitchen. Plumber showed up at 845 at night and worked hard to find the cause of the leak and get it repaired. Only plumber willing to come out that late and wouldnt leave until the job was complete.