Horvitz Plumbing & Heating
Located in Dorchester, Massachusetts
Address: 357 Adams St, Boston, MA 02122, United States
Phone: +1 617-796-3700
Rating: 5
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Comments
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Review 1 (2024-08-01 - Rating: 5)
Nikoli is a true professional! Fast but thorough, knowledgeable but patient, and creative but communicative when we were problem-solving.One thing that stood out was how quickly he understood the HVAC systems in place and what needed to be done. Another was how he offered options from a customers perspective.I also want to shout-out the back-office folks at Horvitz, like Odette, who made it easy to schedule a visit quickly and sort out billing efficiently.It wasnt the first time weve hired Horvitz for HVAC work, and it wont be the last. Very happy to continue recommending them.5 stars! -
Review 2 (2024-04-30 - Rating: 5)
Strongly recommend Horvitz!! Our tub was leaking into the unit below and Horvitz was able to get out to us first thing the next day. They quickly diagnosed the problem, replaced our bath waste and overflow, and repaired the section of ceiling they cut for access. Ryan and Tony were extremely polite, punctual, and worked quickly but thoroughly. Odette at the office was very patient and responsive, and coordinated the work with our schedule across multiple days. Will definitely seek them out again for future plumbing needs. -
Review 3 (2024-03-24 - Rating: 5)
Ive had the pleasure of hiring Horvitz Plumbing and Heating since the summer of 2022. Every service call (about eight so far) has been on time, reliable, and fairly priced. The technicians are knowledgable problem solvers who dont engage in irritating up-selling, which has become the fashion for many service providers. The billing is prompt and nicely detailed. These are my go-to plumbers because they run a very professional and trustworthy operation. Their 5-stars have been earned several times over. -
Review 4 (2024-01-29 - Rating: 5)
These guys were fantastic and for me, even better local folk! I had a slight leak behind a wall and needed a new vanity in a second bath - they came in diagnosed the issues and came up with the best plan. Happy to report that despite it being a tricky spot, it wasn’t enough to outsmart my “new guys”! In addition to fixing my issues I was aware of, they spotted another in the making and fixed that too. Highly recommend, courteous, considerate, professional company. -
Review 5 (2023-10-06 - Rating: 5)
Over the past few years my wife and I have used Horvitz Plumbing and Heating for bathroom and kitchen plumbing improvements and repairs as well as the installation of a new dish washer. We have found the plumbers to be friendly, helpful, efficient and responsive and the billing to be clear and transparent.I called Horvitz again yesterday due to a valve that was leaking both outside the building wall and inside the basement. Jose came right away and knew what to do. He was friendly, efficient and told me everything he was going to do to fix the problem. We now have a new faucet to water our garden with a shut off valve and drain for the coming winter - all in a couple of hours work -
Review 6 (2023-11-17 - Rating: 5)
I only recently started to use these guys but my grandparents have used Horvitz since 1963 and I can see why. They are so quick to respond to emergencies but really go above and beyond in any thing they do. We are having a tub reinstalled in a bathroom and it turned out to be a much larger project than anticipated. Matt worked with us to find the best solutions and map out a great plan, he was so easy to reach and communicate with throughout the whole process and I cannot say enough good things about him. But I have to give a incredible shoutout to Jose who performed most of the work on the job, on top of being an incredibly polite and hardworking plumber who does a great job - he went above and beyond for us on this project. We needed to have the bathroom working by the end of the day as we have a ton of people descending tomorrow and next week for the holiday. Due to a scheduling error by the office, Jose was due to get off today at 2:30 having been mistakenly told he was scheduled to come back next week to finish and he had personal things planned. I almost lost my mind as we had communicated multiple times with the office about needing it done today. Jose seeing my distress and frustration stayed! Even though the error was in no way his nor had he even known about it. He stayed the extra hours to get it in working condition for us and he did an amazing job. He and Matt have made me a customer for life. Thank you! -
Review 7 (2024-01-08 - Rating: 5)
We contacted Horvitz Plumbing to come out and fix an emergency leak. They emailed me within the hr (before 7am) to schedule and showed up right on time. Ryan and Gray were professional and friendly, taking the time to listen to my concerns, answer questions and explain the work needed. I highly recommend them and will be using them for any future plumbing needs. Thanks! -
Review 8 (2023-12-21 - Rating: 5)
Horvitz Plumbing and Heating are the best! Matt and Justin were great! Both polite and professional experts in their field, they came on time and worked very clean. I would absolutely recommend them to anyone looking for good plumber. -
Review 9 (2023-08-07 - Rating: 5)
Horvitz, particularly Nikolia, excels in providing dedicated customer care from start to finish. Nikolias quick thinking was invaluable, especially given that the task he was hired for turned out to be more intricate than initially anticipated. I placed a great deal of trust in his recommendations for replacements and potential future steps. His courteous and respectful demeanor left me with the assurance that I have discovered a reliable plumbing professional to call upon for any upcoming projects. -
Review 10 (2023-11-14 - Rating: 5)
I am super happy with the work and service of Horvitz Plumbing especially now that the wrinkles of a change in hands a few years ago have been smoothed out. Odette in the office is excellent, friendly and knowledgable. Matt and Jose each recently came out to do work. Matt came to do preventative maintenance on my boilers and through a throrough inspection came across a technical issue that previous plumbers inadvertently missed. Jose came to do a list of items we needed serviced and worked diligently and creatively to solve knocking pipes, a water pressure issue and leaking radiators. I love that they each explained everything clearly to me because I love to understand how it works. They listened carefully to my concerns and questions and the noises my plumbing makes and then got to work solving the problems with a minimum of fuss and were finished in a reasonable amount of time. They were each very gracious with my nervousness as a customer. They showed up on time or close to it and kept in contact with me. When I had questions about upgrades or changes to my systems they gave honest assessments and great suggestions. I will definitely be continuing to use Horvitz Plumbing. -
Review 11 (2023-08-12 - Rating: 5)
Absolutely fantastic!We had a leak in the house. Originally, we had another “plumber” come by and said we needed to break down a wall in order to see the issue. Therefore, I had to contact my insurance to make them aware of the issue and see how to process an insurance claim — because breaking down a wall sounds expensive. To make a long story short, I thought of getting a second opinion, and therefore, I contact Horvitz! I’m glad I did - no walls were torn down, no insurance claim necessary, and the issue was resolved within two hours at a fair and affordable price. I felt like I could trust them with my home improvement needs. They deserve 5 stars for professionalism, honesty, and efficiency! Definitely would use them again! -
Review 12 (2024-01-25 - Rating: 5)
Ryan did a great job. Diagnosed the problem quickly and fixed it efficiently. Aside from the repair, he serviced and cleaned the boiler—long overdue—and was very thorough and neat. A pleasant person. Would be happy to have Ryan come back in the future. -
Review 13 (2024-01-27 - Rating: 5)
While I was in the hospital, Horvitz plumbing replaced my leaking copper pipes with PEX plastic pipes. When I came home I expected to find a mess and much to my surprise, my house was as neat as I had left it. Their prices are reasonable, the work is phenomenal and I highly recommend them for your plumbing needs. -
Review 14 (2024-01-04 - Rating: 5)
Justin and Jimmy do great work. We are very happy with their professionalism. They really care about their work and are extremely pleasant people. The office is also responsive and flexible. We highly recommend this company. -
Review 15 (2023-10-09 - Rating: 5)
Awesome! Found my Boston plumber! Left a message on a Saturday morning and the customer service representative returned my call within twenty minutes. She answered my questions and scheduled an appointment for Monday morning. The plumber arrived early and completed the work within an hour. He was professional, thorough and answered my questions. Had a fair invoice that morning. Mind you that this was a holiday weekend for a non-emergency. Couldn’t be happier. -
Review 16 (2023-12-14 - Rating: 5)
Doug was an absolute pleasure to deal with. Beyond his obvious knowledge and skill set, he brought a personable and warm demeanor to the service which always makes a difference. Highly recommend him and Horvitz Plumbing! -
Review 17 (2024-08-30 - Rating: 5)
Horvitz is the only number you need any plumbing issues. I have used them for years and can’t recommend them enough. -
Review 18 (2023-10-29 - Rating: 5)
I had a big problem with the temperature fluctuation of my water at my cat grooming business. This was going on for years. It was zipping up and down from hot to cold randomly. Working with cats is dangerous. I was losing money as it was also a time taker.I hired 4 different companies, one of which was an inspector. Horvitz found the problem right away. Not only did he fix the problem, he made my job safer. Jeff Keegan you deserve a lot of praise. Im sorry this took me so long to post. -
Review 19 (2023-11-15 - Rating: 5)
Sullivan & McLaughlin Co’s relies heavily on Horvitz Plumbing for all of our plumbing/HVAC maintenance needs. Whenever I need an emergency repair done at one of our many properties they respond quickly and provide quality repair work. I highly recommend Horvitz Plumbing.Pete LeydenProperty Manager -
Review 20 (2024-01-17 - Rating: 5)
Justin and Jimmy were fantastic and helped us with numerous things in our house. Everything went smoothly with our service and communication with Odette in the office is wonderful. Highly recommend! -
Review 21 (2023-07-15 - Rating: 5)
I used different providers for ac and heating before and I have now consolidated all my services with Horvitz. Their new membership is fantastic, the technician was very professional and knowledgeable. Matt took his time to verify the current condition of plumbing, ac and heating using a preventive approach and walked me through his findings and recommendations. I highly recommend their services. -
Review 22 (2023-07-13 - Rating: 5)
I had a terrific experience with Horvitz Plumbing. Matt and Jeff are super knowledgeable and responsive and do excellent work. Their estimates and prices were fair and reasonable. It was a pleasure working with them from start to finish. -
Review 23 (2023-06-14 - Rating: 5)
I absolutely love Horvitz Plumbing. They do everything right. Other service providers should take note on how to run a service business. Their office manager, Odette keeps the entire business operating like a well-tuned machine. They are responsive and very professional. I highly recommend calling them next time you need plumbing services -
Review 24 (2023-08-05 - Rating: 5)
My husband was coming home from rehab for a hip replacement and I needed a new shower faucet with a hose and grab bar fast. I called Horvitz and a friendly plumber came the next day and did a very professional job and left the work area spotless. I would recommend Horvitz highly. -
Review 25 (2023-11-13 - Rating: 5)
I have worked with Justin O doing plumbing at many of our properties. We have never had a problem with any work and hes always super nice and helpful when asked questions! Thank you Justin and Horvitz for quality repairs and fast responses! -
Review 26 (2023-08-10 - Rating: 5)
Nikoli from Horvitz Plumbing & Heating was a pleasure to work with. He arrived on time and took care in surveying our HVAC system. After he finished up, we ran out to ask a follow-up question. Nikoli was very understanding and happy to come back to our unit, spending additional time with us until we had all questions answered. It is obvious he is very passionate about safety and making sure all customers understand the workings of their HVAC units. -
Review 27 (2023-08-18 - Rating: 5)
I have been using Horvitz for all my plumbing and HVAC needs for a few years now. I am a small landlord and homeowner and have found it impossible to find a service company that is knowledgeable and professional like them recently I had Nikoli over my house for HVAC issue and he was awesome at communicating clearly and handling the issue efficiently . He even had booties so he did track dirt on the carpet areas which was incredible . They are a true 5 star company ! -
Review 28 (2025-01-02 - Rating: 5)
We recently purchased a home and brought in Nikoli to service the HVAC system. He has been a complete professional. He is incredibly courteous and kind (even when two toddlers get curious about the new person in the house). He has a level of knowledge that is staggering and he is great about walking me through what he is doing and why. Through Nikoli, Ive learned a ton about how the systems in my house work.I highly recommend using him for any HVAC needs you have. -
Review 29 (2023-05-01 - Rating: 5)
Weve been using Horovitz Plumbing for many years and they are always responsive, friendly and very professional. I love that they give me tips to avoid plumbing issues. I cant recommend them highly enough. From the person who answers the phone to the plumbers, they get an A+ rating for being a company I can always count on to get the job done. -
Review 30 (2024-01-19 - Rating: 5)
Ryan from Horvitz was excellent, installed a temporary fix afterhours and then returned the following day with the correct part. Friendly, punctual and effective. Highly recommend! -
Review 31 (2024-04-10 - Rating: 5)
I have many years experience with this firm and I cannot recommend them enough. They are reliable, responsive and they know what they are doing. Oh yeah - good value for the money, Today Jose and Matt came by. Both are top notch and knew just what to do. high marks all around !!! -
Review 32 (2023-10-28 - Rating: 5)
Ok, where to start? I called the company cause I saw the name one day. Well they came out and found a leak upstairs and fixed it. Then there was another leak and I called them at 230pm and they were here by 310pm. Found out the heater upstairs was also leaking and shut the water off until it could be fixed. They explained everything to me and cleaned up after there selves. Professional, on time and prices are good. Looking for a reliable plumber? Give them a call and tell them Dea sent you ! -
Review 33 (2024-01-02 - Rating: 5)
We called the Thursday before Christmas. Doug arrived right on time the next day. We was in and out in about 1.5 hours. We have found our new plumber. Thanks guys! -
Review 34 (2024-01-15 - Rating: 5)
I was very pleased with the service I received. Nikoli was able to diagnose the problem, order appropriate parts, and repair my furnace in a timely manner. -
Review 35 (2023-12-21 - Rating: 5)
Love Justin and Jimmy. Great job and friendly attitude. Easy to work with. -
Review 36 (2023-10-25 - Rating: 5)
Justin and Jimmy came to install parts in our plumbing system and were professional, on time, and did a great job. Thanks Horvitz plumbing and heating! -
Review 37 (2023-11-22 - Rating: 5)
Jeffery helped me to fix my plumbing issue this morning.He was very efficient, neat, professional and friendly.I will certainly have him to help me if I needed to.Lian -
Review 38 (2023-10-11 - Rating: 5)
Horvitz Plumbing has been coming to my house to install sinks, dishwashers, stoves, drains, garden plumbing, etc. for over 20 years. They have always been an excellent source of plumbing help. -
Review 39 (2023-09-18 - Rating: 5)
Just had Horvitz take care of a plumbing issue. Odette and Nikoli were both so helpful and friendly. Nikoli resolved our issue in short time! -
Review 40 (2023-11-09 - Rating: 5)
Our landlord called Horvitz to fix an issue with our boiler/thermostat and Jose C. came over the next day and fixed everything within the hour. Will absolutely call again for any plumbing/heating issues. -
Review 41 (2023-09-05 - Rating: 5)
Horvitz is the plumber of choice in my condo building. I was fortunate to have them conduct an in-unit repair - in addition to attending to a leak from above. They were very professional and solved big problems! -
Review 42 (2023-12-11 - Rating: 5)
We have used Horvitz many times over the years, and we have never been disappointed. From the office to the service people, everyone is always helpful and professional. Highly recommended -
Review 43 (2023-08-04 - Rating: 5)
These guys were super responsive, on-time, did good work, and reasonable on price. And Nikolai was great! Will definitely recommend them in the future. -
Review 44 (2022-11-09 - Rating: 5)
We have been using Horvitz plumber for our plumbing needs in Boston. They are very skilled and knowledgeable. Odette is a pleasure to work with when it comes to emergencies and booking appointments. -
Review 45 (2023-08-23 - Rating: 5)
I couldn’t be happier with Horvitz. Matt came out quickly diagnosed the problem came up with a solution. Odette scheduled the crew to come right out and fix it. Super competent operation all around. -
Review 46 (2023-11-14 - Rating: 5)
I had an issue with my homes heating system and Jose from Horvitz Plumbing came by on time and was able to diagnose and fix the issue quickly. Highly recommend! -
Review 47 (2023-09-22 - Rating: 5)
Nikoli and Braden arrived on time and did a wonderful job in the shower. Our shower was dripping water. Now it ist, I am so excited, I am so glad I called Nikoli. Excellent job. -
Review 48 (2024-06-03 - Rating: 5)
Ryan was excellent. Ryan quickly identified the issues and efficiently fixed them. Highly recommend. -
Review 49 (2023-08-13 - Rating: 5)
Nikoli provided excellent customer service. My issue was resolved all thanks to his persistence and hard work. I really appreciate the timeliness of his work and service. -
Review 50 (2024-01-22 - Rating: 5)
Nikolai efficiently diagnosed and fixed my heating system.Plus, he was super kind and trustworthy!I am very grateful for his work! -
Review 51 (2024-02-16 - Rating: 5)
Worked with Ryan and Gray and had a great experience.Friendly, punctual and professional.I will be using them again in the future -
Review 52 (2024-08-08 - Rating: 5)
Nikolia was excellent. Our AC unit and shower head were both broken and he was able to assess and fix BOTH issues within an hour. Very friendly and open to explaining why the problems were occurring. I will certainly reach out to Horvitz and Nikolia for any future needs. -
Review 53 (2023-11-09 - Rating: 5)
I would like to outline the excellent work done by Nikoli Zygo and the Horvitz team. Nikoli provided me with an honest quote and a prompt solution, highly recommend! -
Review 54 (2024-03-20 - Rating: 5)
Justin and jimmy were super knowledgeable and professional while ensuring a quick and easy repair! Would recommend -
Review 55 (2023-09-29 - Rating: 5)
Nikolai and Grayson are truly consummate professionals. Experts of their craft with tremendous attention to detail. Highly recommended! -
Review 56 (2023-01-15 - Rating: 5)
Someone will always answer your call. Provided same day service. I would recommend them to anyone. Able to diagnose a no heat call on a boiler with no issue. Will use them for all plumbing and heating services -
Review 57 (2023-06-15 - Rating: 5)
Easy to schedule a service call. Their plumbers are always courteous and do their best not to make a mess and to clean up when they complete the job. -
Review 58 (2023-09-08 - Rating: 5)
Jose delivered great service today , when coming by to fix a pipe in the bathtub, highly recommend this company . Super friendly and gets the job done -
Review 59 (2023-10-17 - Rating: 5)
Great Guyz!! Justin came in and did a great job with our plumbing needs and installed a new outlet for the outdoor!! -
Review 60 (2024-02-08 - Rating: 5)
They always respond fast and get something scheduled quickly. They are the first people I reach out to when I have plumbing needs. -
Review 61 (2023-12-11 - Rating: 5)
Hey, they came when they said they would arrive, fixed the issue quickly, and we paid the bill. I call that first class service! -
Review 62 (2023-08-26 - Rating: 5)
Excellent service from intake to service and easy billing. Odette and Nickoli were terrific in following the job to conclusion. -
Review 63 (2023-09-29 - Rating: 5)
Than you so much for how quickly you were able to get a plumber out to us....The plumber new exactly what the problem was...He was very personable and professional.... -
Review 64 (2023-11-10 - Rating: 5)
Justin and Jimmy were great! Switched out my kitchen faucet in no time! -
Review 65 (2023-09-11 - Rating: 5)
On time, cleaned out my kitchen sink pipe (not a trivial task) and replaced my kitchen sink faucet. I recommend!! -
Review 66 (2023-10-11 - Rating: 5)
Great company was very helpful and fix all my problems fast and well would recommend and will be using again -
Review 67 (2024-01-09 - Rating: 5)
Highly recommend working with Horvitz. I had an issue with my heat and was having a hard time finding someone who could fix it in a reasonable amount of time. They were able to get Ryan over to take a look very quickly, he figured out and fixed the issue. I called about 15 local companies who all said they couldn’t help me out with some exhaust vent clearing work but Ryan took care of it no problem. Odette was extremely kind, helpful and responsive from the office. Everything went very smoothly. They seem to genuinely care about helping people. Absolutely will work with these folks going forward and would recommend to anybody looking for honest and good work. -
Review 68 (2023-11-16 - Rating: 5)
Wonderful! Jose-X amazing X sink vanity install! Thanks so much !!10 stars-not 5 -
Review 69 (2023-12-15 - Rating: 5)
Doug was thoroughly professional, answered my questions, and completed the job quickly. -
Review 70 (2023-08-02 - Rating: 5)
Reliable work, easy to deal with from phone call to service. Definitely recommend. -
Review 71 (2023-06-15 - Rating: 5)
Horvitz continues to be the best plumber around, I dont know what Id do without them. -
Review 72 (2024-03-06 - Rating: 5)
Ryan was incredible, super knowledgeable and efficient! He helped me with my dryer installation and gave me info while I tried to DIY my washer alongside him! Will absolutely call Ryan and Horvitz in the future for my plumbing needs! -
Review 73 (2023-09-30 - Rating: 4)
Jose..was on time, and diagnosed the shower valve as the problem. And completed the job well. -
Review 74 (2023-12-01 - Rating: 5)
This was my first experience with this company, but they were great! They arrived on time, provided me with an ETA when they were on their way, and were very helpful and responsive. They followed up with me shortly after the appointment to provide an overview of the work they had provided and next steps, and they promptly scheduled the next appointment and sent me a text to confirm. This has been great service so far and I really appreciate their communication! -
Review 75 (2023-11-29 - Rating: 5)
The plumber came on time and service was done very thorough. -
Review 76 (2023-12-13 - Rating: 5)
Doug was great to work with! He made a quick assessment and was in & out within the hour - really appreciated him talking me through the work so that I had a clear understanding of what needed to be done. Highly recommend. -
Review 77 (2023-12-26 - Rating: 5)
Nick did a great job diagnosing the problem and giving me some options. Best my heating system has been in a very long time -
Review 78 (2023-09-01 - Rating: 5)
Ive used Horvitz a few times now and have had great experiences. Nikolai was very prompt and offered a lot of insight as he fixed my AC problem this morning. Nice guy and very good at his job! -
Review 79 (2024-01-05 - Rating: 5)
Had some issues getting my furnace to work properly so called Horvitz Plumbing & Heating and scheduled a service call with Odette(Office manager). The plumber Nikoli arrived on time and was able to figure out what the issue was fairly quickly. He figured out I had a break in the wire line from my thermostat to my furnace and that was the reason it wouldnt communicate properly. The amazing service that Nikoli provided was unmatched compared to any other professional services ive hired in the past, really felt that he is a trustworthy and patient person as he explained everything he did. Overall great service and I highly recommend Horvitz! -
Review 80 (2023-06-14 - Rating: 5)
Recently, Jeff from Horvitz Plumbing did a great job converting my 3-handle to single handle shower faucet. The job was quite challenging as there is no access behind the existing faucet and pipes while maintaining the existing tiles at the front. The new shower faucet looks and works perfectly. Horvitz Plumbing also did other projects for my home in the past years. Every job was on time, quick and done perfectly. -
Review 81 (2024-02-14 - Rating: 5)
Profesional service. On time. Reliable and effective. -
Review 82 (2023-07-28 - Rating: 5)
If I could give 10 stars, I would! I worked with Horvitz Plumbing on a commercial project for my small business in boston. The project was somewhat complicated, Matt and his team came up with fantastic solutions and made the process seamless. They were professional, prompt and so kind! Their admin/scheduler Odette is proactive in her communication and also made the project painless. I would work with them again both for residential and commercial work. -
Review 83 (2024-03-05 - Rating: 5)
Punctual, neat and knowledgeable. They did exceedingly good work ! -
Review 84 (2023-12-13 - Rating: 5)
I had the pleasure of having Nikoli come over to fix a problem with our heat. Not only was the response time rapid but he was friendly, professional and extremely knowledgeable. He found the source of the problem and explained it in detail, along with next steps. I am hoping that I can request Nikoli again if there is ever a need because this is the kind of customer service that you cannot learn via books. Thank you Nikoli, you are awesome! -
Review 85 (2023-11-03 - Rating: 5)
Justin and Jimmy quickly fixed our leaky toilet in a professional manner. We very very pleased. -
Review 86 (2019-06-30 - Rating: 5)
Greg and the team was very prompt in answering my call. Melissa was awesome! Thank you team! -
Review 87 (2024-02-22 - Rating: 5)
Great service, quickly delivered by professionals -
Review 88 (2024-02-19 - Rating: 5)
Reliable and professional! Highly recommend. -
Review 89 (2024-05-04 - Rating: 4)
Unbelievable service. Very accommodating. -
Review 90 (2024-01-29 - Rating: 5)
Prompt. Easy to work with. Helpful -
Review 91 (2024-01-09 - Rating: 5)
Excellent attention to detail and very professional. -
Review 92 (2023-10-27 - Rating: 5)
Justin and jimmy were great! -
Review 93 (2023-10-02 - Rating: 5)
Excelent job from Jose Thank You! -
Review 94 (2021-04-10 - Rating: 5)
New owners team are easy to work with and do competent work. -
Review 95 (2021-01-03 - Rating: 5)
Excellent work, knowledgeable, courteous. Highly recommend, they did the job very well and at a reasonable price. -
Review 96 (2019-05-14 - Rating: 5)
Jeff and Jim were on time and had everything done in a timely fashion. I’d certainly recommend these guys for your plumbing needs. -
Review 97 (2023-06-07 - Rating: 5)
Prompt and professional service. 10/10 -
Review 98 (2022-03-15 - Rating: 5)
Great and fast service -
Review 99 (2025-01-05 - Rating: 5)
Horvitz plumbing, represented today by Nikoli have done a number of jobs for us over in Cambridge. Today I had a bunch of water shutoffs replaced, which resulted in needing to reset a garbage disposal unit and replace gaskets that had failed. Nikoli extended his service call (8.15 am - 2.35pm!) to repair a bunch of other things that came up in the course of the original service call. Hes skilful, patient, communicative and unflappable, even when unforeseen problems arose. Really impressive - and rare! Weve looked for a really good plumbing contractor for our building in Cambridgeport for years. Our experience with Horvitz has been exceptionally good. Id recommend this company (which has existed since 1932) highly for the reasons given above: theyre punctual, excellent service (not particularly cheap, but very reasonable), knowledgeable & courteous technicians, value for money, and a highly professional communication system through Odette, who handled the initial call and had all the information readily available when I needed information about the previous service call. Five Stars. Im going to be booking them for an annual service checkup, as well as for my unit over in Dorchester. Thanks, Nikoli, Odette & Horvitz P & H. Peter W.8 December, 2023:Since this post I have to add that another of Horvitz staff, Jose, took care of an issue with my gas boiler and then, in my rental unit, did a bunch of work in both kitchen and bathroom, all completed perfectly, and in excellent time. Jose, like Nikoli, was able to identify and diagnose a major problem (this time with the thermostats) and fix it permanently within a couple of hours, including locating and installing parts. So, I just want to add Jose to my review and give Horvitz my highest recommendation. High professional expertise. Not to mention Odette, whos the nicest and most efficient coordinator, taking real pride in service and attention to every detail. Bravo, folks, and thanks - again.Update: 4 January, 2025I had another couple of service calls from Horvitz in late December, 2024. Tony, this time, who had been once before - the best of all. Incredibly efficient, knowledgeable and professional. As usual, Odette was the perfect coordinator. Professionalism, follow-up and excellent communication (Horvitz treat their customers as being intelligent). And very upfront about costs and quotes. Highest recommendation for this great firm.