Service Legends
Located in Des moines, Iowa
Address: 6365 NE 14th St BLDG B, Des Moines, IA 50313, United States
Phone: +1 515-657-6634
Rating: 4.9
Services
- Online estimates
- On-site services
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Appointment required
Categories
- Electrician
- Air duct cleaning service
- Bathroom remodeler
- HVAC contractor
- Insulation contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-18 - Rating: 5)
LOVED his professionalism. I’m a tough critic and being in the field myself and in the mid 60’s. I was not able to maneuver myself into a position where I could fix it myself. But Nick knocked out a repair of a 3” PVC radon coupling in the attic in 1/2 the time it would have taken me. He was absolutely amazing. I will tell everyone to get an estimate from them before anyone else. -
Review 2 (2025-01-02 - Rating: 5)
I was able to get an install of a new furnace and AC next day. Miguel did an excellent job with the furnace install and the other gentleman worked in the cold temps outside to install the AC - also an excellent job. Both answered any questions I had and walked us through how to operate the system. They were very patient, thorough, friendly, and knowledgeable. -
Review 3 (2025-01-04 - Rating: 5)
Drew is an amazing HVAC tech! He is very professional and personable! We have been very satisfied when Drew has been sent to work on our furnace. He always explains everything to us so we understand what is being done! We are very glad when we had our new furnace and central air put in that we chose Service Legends! Thank you! Ray and Vicki Johnson -
Review 4 (2024-12-30 - Rating: 5)
Mike was a Godsend! After buying a faulty water heater at Lowes we were at our wits end and went without hot water for almost a month. Three different plumbers came out and could not assess the issue. Mike was able to show us the defective areas instantly. To our surprise he was able to install a beautiful new water heater in under three hours, same day! Mike was very amicable, professional , respectful, and kind. He explained everything to us in a way we could understand and related to us on an empathetic human level which is so rare these days. He was clean cut and looked very sharp to boot, you could tell he enjoys what he does. After two very depressing experiences with Schaal, in which they charged us money to tell us absolutely nothing, we felt that Mike was literally the divine intervention I prayed for. It will be so nice to take a hot shower or bath again! Gratitude to Service Legends and Mike is a diamond. 💎 Thank you!! -
Review 5 (2025-01-05 - Rating: 5)
Joel Pratt was great. He took the time to look over my furnace, figure out what was wrong, and taught me how to use the menu on my thermostat. He answered all my questions and was very pleasant and knowledgeable. Very relieved he was so nice and helped me with my furnace problem. Thanks, Service Legends, for sending a great troubleshooter in Joel. Thanks again, Joel! -
Review 6 (2024-11-30 - Rating: 5)
David and Gavin did a great job with my duct cleaning service. They introduced themselves before starting and thoroughly explained everything they were doing. They shared before and after photos, just one pair of examples shared below. Great and prompt service. I would highly recommend both David and Gavin for future service needs. Thank you -
Review 7 (2024-12-15 - Rating: 5)
Grant and Jay were awesome to have out installing a whole new AC/furnace system. They were extremely nice, knowledgeable, friendly, and showed great care for my property. They did an above and beyond job of cleaning up after themselves, while making it look like they were never there. These two, I would recommend in a heartbeat for any type of replacement or repair. -
Review 8 (2024-11-21 - Rating: 5)
We are new Service Legends customers and signed up for a twice a year service program. Steven Buckley was great! He addressed all my questions — knowledgeably and politely. He found a couple of furnace issues and explained them thoroughly. If all Service Legends technicians are this capable, we’re in good hands! -
Review 9 (2024-12-05 - Rating: 5)
My husband was very pleased with the service. He was confident in Nicks knowledge of the job and felt that he was very thorough and professional. We will continue. To use Service Legends for our heating, cooling, and plumbing needs. We appreciate their core values. My sister uses them as well and is very pleased. Thank you. -
Review 10 (2024-12-01 - Rating: 5)
Steve was friendly and knowledgeable about our system. He quickly identified and repaired the issue, then took the time to explain the issue, cause and how he fixed it. Steven also took the time to go over several items to what for and keep clean.Definitely what I would classify as Legendary Service. -
Review 11 (2024-12-18 - Rating: 5)
Nick was super courteous and professional. He didn’t hesitate to answer our questions, and helped us understand our options for our leaky faucet. Our cat loved him too! :D So far every interaction we’ve had with Service Legends has been great! -
Review 12 (2024-12-12 - Rating: 5)
Drew was amazing. He ensured that our 19 year old furnace is still properly working. He gave us suggestions to help keep it working through the cold season. Service Legends is amazing. I will recommend them to family and friends -
Review 13 (2024-11-19 - Rating: 5)
I had Service Legends perform a maintenance check on my heating system yesterday. I could not be more pleased with the service. The technician was on time, very thorough, professional and friendly. He gave me a detailed equipment inspection report to put with my records. I would not hesitate to call them in the future. -
Review 14 (2024-10-16 - Rating: 5)
Jason was awesome!! He went above and beyond on checking my thermostat because it wasn’t sending a signal to the furnace and Jason also made sure all the gas levels were safe before we really got it up and running! He really took the time to explain to me what was going on. I really appreciated him being so nice and kind!! I’ll be requesting him for all my service calls! Super great service. -
Review 15 (2025-01-08 - Rating: 5)
Called up Service Legends because we’ve heard them on the radio many times doing good things for our community.We had Matt Silzer out to take care of our maintenance call. He was polite, thorough, and arrived at the front end of his service window (which we didn’t expect).When we have another furnace issue (which, we expect, will be inevitable) we will be calling SL again. -
Review 16 (2024-12-16 - Rating: 5)
Nick did an amazing job helping me out with my frustration. He showed me what was wrong and how it should be running. Very professional and polite. I would recommend him 100%. Great character and positive attitude. Very punctual as well. -
Review 17 (2024-12-07 - Rating: 5)
Matt did a fantastic job quoting our home for duct cleaning and clean air supply options. He was courteous, friendly and very professional. Matt explained all of the available options thoroughly so we had the information needed to make the right decision for our needs and budget. -
Review 18 (2024-09-20 - Rating: 5)
Service Legends was top notch start to finish in servicing my AC! It wasnt cooling the house and they were able to come out same day. Chad Carr, of Service Legends, assessed the problem and gave quotes for repair. It turned out the part was under warranty, which he determined, so there was no cost! Chad spent time explaining what he had worked on & reviewed & then provided knowledgeable information on additional services and/or plans that are provided. He was so thorough and helpful, I was confident in making the choice to sign up for a service plan!Thank you so much Service Legends for having someone like Chad & we’re looking forward to working with anyone in your business! -
Review 19 (2024-12-12 - Rating: 5)
He did amazing. Great guy and answered all my questions. Figured out what the problem was and let me know and that it was time to retire my almost 50 yr old furnace. Was also understanding of my situation and set me up for a quote to get a new furnace -
Review 20 (2024-11-08 - Rating: 5)
Mike and Josh did an awesome job. Very thorough, clean and explained everything very well. Would recommend these two any day. -
Review 21 (2025-01-08 - Rating: 5)
Well first,Ive heard their radio advertising.on my country station.Now I can confirm they do what they say.i had to replace my furnace today.danny was my contractor.he was extremely professional.he listened to my goals.and recommended the best quality and affordable options.miguel and his teammate. had installed in less than 6 hours.renewed my faith in quality service.thankyou. -
Review 22 (2024-12-17 - Rating: 5)
This man was awesome. He encountered some problems that we didnt know would happen but he kept with it. He was here for at least 7 hours more I think. He was very polite and nice. He finished and made sure everything was OK and answered any and all questions. Thank you so much. -
Review 23 (2024-10-08 - Rating: 5)
Excellent service, Alaric was courteous, friendly & explained his evaluation of the electrical panel in my home. He addressed my concerns and answered my questions with details that showed he was really paying attention to what I was asking. Adam followed up to provide information on furnace and AC replacement options & costs. Fast response, trustworthy information. -
Review 24 (2024-12-27 - Rating: 5)
Great job. Helped us with buying new system and is ensuring it will be installed correctly. Our last system was installed incorrectly. So having to do extra work to fix previous home owners mistake. -
Review 25 (2024-11-11 - Rating: 5)
Dan did a really nice job pricing and explaining several options for us to consider when replacing our AC and Furnace! He made it easy to select the option that was best for us! Highly Recommend! -
Review 26 (2024-10-31 - Rating: 5)
Nick was very professional and thorough when looking at our furnace. He found the issue that was acting up and also check everything over to make sure it was all operating properly. And advised us of his findings. Hes definitely one of the best technicians that we have look at our furnace. He definitely is a true assest to service legends and truly represents his bosss company. -
Review 27 (2024-09-20 - Rating: 5)
Cameron was awesome! Very personable and professional. He did a great job talking through what he was seeing and explaining things as he went. Fixed a few different issues for us and we are very happy with his service. Would definitely recommend Cameron. -
Review 28 (2024-08-18 - Rating: 5)
Showed up on time with great notifications prior to arriving. Thorough examination and review of the problem and solutions. Prompt completion of work done as described, demonstration of new equipment features, and comprehensive Q&A session.Follow up visit needed to adjust outflow line. Quick and easy adjustment with no cost to me. Mike was professional, courteous and on time. Very pleased with the service and attention to detail. -
Review 29 (2024-11-19 - Rating: 5)
He was knowledgeable about his business and product installation. His demeanor was pleasant and he answered any questions that I presented. Kudos to Miguel for representing Service Lends in a professional manner. -
Review 30 (2024-10-25 - Rating: 5)
They might be the most professional and prepared service company I have hired. The technician I had was incredibly informative, did an excellent job with my issue, and did so in a very timely manner. They maybe be a little more expensive than you were expecting, but you do get quality work that matches the price. -
Review 31 (2024-11-18 - Rating: 5)
They showed up on time. Both Gentlemen were polite, professional and answered any questions I had. My new motion light was installed and working very quickly. They did all this in a light rain. I would definitely call them again. -
Review 32 (2024-09-12 - Rating: 5)
The salesman, Adam showed up promptly was very polite and insightful. He answered all my questions knowledgeably and concisely. The service technician, Grant was also very polite and knowledgeable in the process of replacing an entire HVAC system. They both put booties on their feet before entering. Grant and his assistant were sure to leave the house in, I would say, better condition than before they arrived. I would recommend using this company to anyone that wants straight forward answers and prompt results. -
Review 33 (2025-01-07 - Rating: 5)
Great personality! He was very thorough and polite. I will definitely be using Service Legends in the future. -
Review 34 (2024-09-16 - Rating: 5)
He mostly interacted with my husband so I can only speak for what I overheard, but he was very polite, kind, friendly, and well mannered. Once he assessed the situation, he seemed to know exactly what needed to be done and finished the job in a timely manner. I’ll always recommend Service Masters! They truly live up to their name! -
Review 35 (2024-09-23 - Rating: 5)
Josh McNamee is my hero! He has patience to work with an older customer and explain all that he was able to install today, Also, he is meticulous in how he accomplishes his work. I am so grateful your company has such a GREAT employee on your staff. Thanks for all your help, Josh. -
Review 36 (2024-12-11 - Rating: 5)
Great team of installers. Had to replace heat pump and they were courteous, professional, knew their stuff and were able to work outside in dreadful heat and inside with very cramp spaces.On a follow up service call, Jared was very helpful and got our new heat pump operating properly. He figured out the issue right away and was helpful taking his time to explain what the issue was.Outstanding tech for HVAC -
Review 37 (2024-12-02 - Rating: 5)
The men that came to my home were a complete PLEASURE to work with! These men were knowledgeable, respectful and explained everything to my husband and myself in great detail ! We could not be happier with Service Legends and their employees! I would recommend them to anyone! Adam snd Staaci are terrific!!!Today, December 2,2024 Service Legend installers came! Grant and Jay were a dream come true! They worked the entire day installing a new AC and heater! Impeccable work from two true tradesmen! My home is now warm and cozy for the first time since we bought the house 8 years ago! Bravo to you ServiceLegends for a superb job! We will be using your company for all our home needs…plumbing, electrical and HVAC! Thank you! -
Review 38 (2024-10-09 - Rating: 5)
I made an appointment online and was pleased with how quickly I could get a service call. It was next day and on a Saturday. Joel came out and quickly diagnosed what was wrong with our AC after the siding crew damaged the unit. He repaired it and explained to us what was wrong. I’m very satisfied with his help, and the company overall. -
Review 39 (2025-01-08 - Rating: 5)
Jason was awesome! Easy to talk to and very informative. I would love for him to be my service tech in the future. -
Review 40 (2024-12-19 - Rating: 5)
Grant and Nick did an excellent job installing my new furnace and in a shorter time that I expected, considering the cramped space.Mike and Kraig did a great job installing my new water heater. Both guys were good to work with.They also did a good job replacing my water shutoff valves.Bryan did a good job in a short time on a pvc leak. -
Review 41 (2024-09-04 - Rating: 5)
Nick was very kind and professional and took the time to explain things to me. I appreciated his patience. Will definitely call again if needed. He did a great job!! -
Review 42 (2024-10-17 - Rating: 5)
Matt Silzer did an excellent job turning on our heat tonight. He was very kind and explained all what he did. He listened to our concerns, and ease our frustration. Thank you so much Matt. Me and my husband really appreciate everything. I will prefer Matt for services when there is an issue with my equipment. -
Review 43 (2024-10-22 - Rating: 5)
Knowledgeable about job. Spoke kindly to the family and gave direct to the point answers and clear descriptions what the job would require to be completed. Thanks Cameron. (Same applies for the awesome team who returned to complete the job on bathtub remodel and pipe replacement, as we ran into a few issues.) Mike, Steven, Nick. Thanks it took a team and you were the right team. Awesome! Did well enough to convince our family to become members. Josh came out on a separate return. He did an awesome job and fixed our water heater. Thanks Josh. -
Review 44 (2024-11-19 - Rating: 5)
Mike went above and beyond. He came out to fix a leaky hose and was willing to also give us estimates on other work we need done. He was friendly, knowledgeable and explained everything to me. -
Review 45 (2024-09-10 - Rating: 5)
We had a great experience with Service Legends. Nick was very knowledgeable and forthright, and presented several options for us. Finding competent people to do work in our 1905 home can be difficult, but we are confident in the work that Service Legends did. -
Review 46 (2024-09-27 - Rating: 5)
When our propane water heater started to leak we knew we needed a company with experience.We were throughly impressed from our initial call to service legends with their speed of getting us seen all the way through to the experienced and professional plumber they sent us. Highly recommend! -
Review 47 (2024-11-08 - Rating: 5)
Service legends has great people working for them!!! Respectful, knowledgeable, and friendly staff! Good job guys! I appreciate the installation of our new furnace and heat pump / AC units!!! -
Review 48 (2024-09-18 - Rating: 5)
Let called to let me know he could come early,if I would like. That wouldnt work for me so he came at the beginning of scheduled time slot. He made sure to ask if we had questions before and after checking the furnace. Also gave us information on a question. He was very friendly and knowlegdable. -
Review 49 (2024-11-01 - Rating: 5)
Mike was professional, friendly and made sure we were 100% happy with his work. Very knowledgeable and explained the process kindly so it was understandable. Very happy with the install!!! -
Review 50 (2024-09-12 - Rating: 5)
Josh was phenomenal. He showed me pictures of each item such as the fittings and pipes and explained what was going on good or bad, the life expectancy of certain parts, and what to watch for. I am pretty handy but I learned a lot from Josh. He also gave me fair quotes on items I may need to replace.I didnt think I needed a 2nd plumbing inspection after last years inspection but I sure am glad that I did. Highly recommend. -
Review 51 (2024-09-24 - Rating: 5)
Miguel provided amazing service; very friendly and knowledgeable. He made sure we understood our new system, and answered any questions we had. A true 5-star experience! -
Review 52 (2024-08-29 - Rating: 5)
Jason was very professional and knowledgeable. He spent time to explain everything that was going on with my AC unit and all the options for repairs/replacement. Jason is a very pleasant person and easy to work with! -
Review 53 (2024-10-21 - Rating: 5)
I have the yearly maintenance plan with Service Legends and I am so impressed! Today, Kenzy came and did a thorough check-up on my furnace. He was a total professional and such a polite man. I recommend Service Legends to everyone for excellent service. As a single 70 year old living alone, it’s a great relief to find a reputable company! Thank you, Service Legends. -
Review 54 (2024-12-06 - Rating: 5)
We just had Service Legends come and make an estimate for some duct cleaning, and were very impressed with our salesmans knowledge of his product, the level of service offered, and overall professional approach for the care of our home. -
Review 55 (2024-09-23 - Rating: 5)
Cameron was knowledgeable, friendly and professional. I was given an honest appraisal of my situation and given the info necessary to make a good decision based on the things we discussed.A pleasant person to work with. -
Review 56 (2024-11-16 - Rating: 5)
Mike did a fabulous job! He was very empathetic and personable. He and Craig diagnosed our situation. They explained the solution and kept us updated during the process. We now feel safe knowing our stressful and scary issue is resolved. We recommend Mike and Craig! They are fabulous to work with. We hope to work with them in the future. Laura and Kevin Morrissey -
Review 57 (2024-11-27 - Rating: 5)
Thanks to Nick at Service Legends, were back up and running in less than 24 hours! He is courteous and goes the extra mile for his clients. -
Review 58 (2024-08-27 - Rating: 5)
Cameron was the epitome of a professional service rep. Prompt, friendly, very knowledgeable, and capable. He could diagnose my problems, offer options, and then make the repairs. I couldn’t be more pleased with the results of this service call. Thank you Cameron and Service legends -
Review 59 (2024-07-02 - Rating: 5)
Great experience! Spencer was great, took time to listen to the issue and then diagnosed the plumbing problem. He explained what repairs were needed and went through what he was going to be doing and gave an estimate beforehand. Completed the work and showed before and after photos of what was done and made sure any questions I had were answered. Would definitely recommend!! -
Review 60 (2024-10-18 - Rating: 5)
Service was excellent. Steven was friendly and went out of his way to make sure I was well informed and understood my options. He also helped me get my thermostat reset so I can use the Wi-Fi app. -
Review 61 (2024-10-30 - Rating: 5)
Bryan was great in assessing our problem and resolving it timely. We were so satisfied with the service that we subscribed to SL’s annual service contract! -
Review 62 (2024-10-31 - Rating: 5)
If you want a professional and experienced plumber, Mike is the guy you should call. He is friendly and caring, and he did a great job. We are graceful!! -
Review 63 (2024-11-25 - Rating: 5)
Jason Modrow has been out several times and always gives us his full attention. He treats every concern as though he were working on his own home. -
Review 64 (2024-08-13 - Rating: 5)
We had Service Legends install a new sump pump and deal with a leaking shower. Josh provided excellent service, he explained all the options and his work was exceptional. I will be coming back in the future for all my plumbing needs. -
Review 65 (2024-10-01 - Rating: 5)
Happy with the explanation of financial services fit right into our budget Danny was very kind and thorough happy they will help my brother with his furnace and water heater replacement 😀 and did I add we are members for regular check-in thu the year. Grant fix our new furnace he was an pro now my sibling has heat tonight -
Review 66 (2024-06-29 - Rating: 5)
Chad was an awesome technician. I wish he didnt have to recommend that I needed a new AC unit, but he explained the issues that needed attention in a simple way. He also gave me several options pay for the services that needed done. well done! -
Review 67 (2024-12-31 - Rating: 5)
Professional, knowledgeable and quite committed to superior customer service. I am amazed that this level of old fashioned customer care is still thriving. -
Review 68 (2024-07-20 - Rating: 4)
Chad did a great job during our plumbing inspection. He shared a few things that we need to fix/update in the near future and was very respectful of our home. Its great to be able to learn more about your home from an experienced technician and be able to make decisions on your own after recommendations. -
Review 69 (2024-10-22 - Rating: 5)
Both Mike & Alex w/Service Legends were prompt, professional & personable. I highly recommend SL for your next plumbing installation, service or repair! -
Review 70 (2024-12-17 - Rating: 5)
We have had a service contract for maintenance for over a decade and have always been happy with the work and service. However scheduling regular maintenance last year and this year less so. In past years Service Legends called me to schedule a time, but last year and this I had to call and the earliest time was over two months. -
Review 71 (2025-01-03 - Rating: 5)
He was so respectful and very intelligent about all the electrical questions we had and explained everything before he did anything -
Review 72 (2024-09-12 - Rating: 5)
Alex Potzner visited our home yesterday, She was a prime example of perfection. Kudos to Service Legends for hiring her. She is a fine representative of your company. -
Review 73 (2024-07-12 - Rating: 5)
Having Nick come to our home for our plumbing issue was truly a 5-star experience. He came with positive energy, educated us about our home plumbing situation, and was very informative yet swift as he fixed our issue. Nick has mastered his craft and we are so lucky to have had his help! -
Review 74 (2024-11-08 - Rating: 5)
Always happy with this company, used them for years. Joels been put a few times. Very kind, professional - great representation of the company. Thank you! -
Review 75 (2024-08-03 - Rating: 5)
Mike is very professional and knowledgeable. Passionate about home projects and good teacher to apprentice. Answers all questions and is not condescending. Thoughtful in his responses. Two enthusiastic thumbs up. -
Review 76 (2024-12-27 - Rating: 5)
Very professional and knowledgeable about what he does cleaned up the area following installation look better after than before -
Review 77 (2024-10-15 - Rating: 5)
Jason went over and beyond to help solve our problem. He did an awesome job of explaining EVERYTHING to us. He double checked everything. His personality was very enjoyable and professional. I want Jason to be our personal boiler tec. He is wonderful. -
Review 78 (2025-01-08 - Rating: 5)
Great experience as always with Service Legends. Even helped me know that there was a warranty with my faucet problem so I could save money! -
Review 79 (2024-08-30 - Rating: 5)
Alex showed up on time. He called before he got here. He was very polite and very informative. He was able to answer every question that I had, and Explained things in a way that I could understand. -
Review 80 (2024-12-12 - Rating: 5)
Matt was here today to look over our furnace. He was timely, (actually early) did a great job of explaining everything he had done, and provided this service with a smile! I appreciate Matt coming out and giving our furnace a checkup. Service Legends you have a great employee with Matt! -
Review 81 (2024-08-29 - Rating: 5)
Josh was very professional and knowledgeable. He explained in detail what he found during his inspection. He answered all of our questions and gave suggestions on items that need or will need repair. -
Review 82 (2024-10-04 - Rating: 5)
Matt was on time, very nice, and professional. He explained the services I was wondering about and what membership pricing and benefits were available, but I chose another company for my dryer vent cleaning. -
Review 83 (2024-06-14 - Rating: 5)
We havent had anything installed yet, but Alex S. was great to work with, very kind and answered each of my many questions very thoroughly. Also, he had photos available to help visualize some answers to my questions. 10/10 would recommend him to provide an HVAC quote. -
Review 84 (2024-10-23 - Rating: 5)
Matt Wiese did a great job doing an annual check of my AC unit! I appreciate the work he did and I’m always happy with the work Service Legends does! -
Review 85 (2024-07-06 - Rating: 5)
Our water leaks into the ceiling on the 4th of July and most to all the other places are closed. We looked online and saw that Service Legends operates 24/7. We give it a call and the person talking to us was very helpful. At first we were able to book an appointment for Monday, and we got a call today that they were able to come out today. We were very thankful. We had Alex for our plumber. Alex was very helpful and nice. We’re very short so it’s very hard for us to reach the ceiling, and Alex help us remove the light cover and help us replace the lightbulb. And we also wanted to apologize to Alex about the spider. 😂 We were all scared of the spider, but he helped us remove it. I Would 100% recommend Service Legends. It was our first time using the service and we will definitely use it in the future. -
Review 86 (2024-09-20 - Rating: 5)
We were referred to your company by a friend. Our tech Mike was very knowledgeable and detailed with our faucet issue. Very friendly and easy to deal with. Thank you. -
Review 87 (2024-08-26 - Rating: 5)
Jason performed an Energy Audit, provided recommendations for improvements, and power ranked what should be tackled first, second, and third. Great whole house analytical service! Thanks Jason 😊 -
Review 88 (2024-06-17 - Rating: 5)
We had our plumbing inspection done. Included in our inspection the water heater was also drained. Spencer Crees was our technician. He was very professional and knowledgeable. He took time to explain what and why he was doing things. He did a great job!! We would like to have him as our technician when ever we use the plumbing side of your business. -
Review 89 (2024-12-12 - Rating: 5)
Had a great experience to get our furnace back in working order. Jason was an amazing tech and explained everything that I inquired about. -
Review 90 (2024-09-02 - Rating: 5)
The owner and some of the crew. very professional and just good people. They work fast and they are very solid !. 10/10 rating. Highly suggested. If you go with Service Legends You won’t have to find another HVAC company again! -
Review 91 (2024-11-07 - Rating: 5)
Steven was awesome! He explained everything and was very thorough. Will definitely go with Service Legends again. -
Review 92 (2024-10-03 - Rating: 5)
Cameron did an excellent job with the tankless water heater and was very professional on explaining everything to me so that I can understand what was going on with it and why I will gladly recommend service legend every chance I get -
Review 93 (2024-08-03 - Rating: 5)
Matt went above and beyond in addressing my concerns. He came out to check for a gas leak but when it wasn’t that continued to check for other possible issues. I highly recommend Service Legends! Certainly put my mind at ease. -
Review 94 (2024-10-15 - Rating: 5)
Very happy to get out duct work cleaned. Tyler did a great job. David was helping. Both were as nice as can be. -
Review 95 (2024-06-21 - Rating: 5)
Grant and his partner arrived within the scheduled block of time and got right to work installing our new central AC. They communicated with us very well and gave us options in regards to some of the details of the installation. The unit is working very well and they helped us get the app installed on our phones so that we can control the thermostat remotely. Grant and his partner were very cordial, professional, and took away all of the old unit. This is our first time working with Service Legends, and the interactions with Daniel, Grant and Grants partner, were outstanding and if their customer service continues at this level we are certain we will be long time customers and will recommend their company to our family and friends. -
Review 96 (2024-11-15 - Rating: 5)
Drew was great. He was friendly, polite, knowledgeable and made helpful maintenance suggestions. The problem was not enough intake air to the furnace. Turns out this was caused by a birds nest in the intake tube. Too a little doing to get it out because it was thick and in there deep. Problem solved. Service Legends always gets it right for a reasonable price. No shortcuts -
Review 97 (2024-08-10 - Rating: 5)
Professional and courteous beyond what youd expect. Honeatly, in a world of corporate “who cares” approach to customer setvice, this company shines. Cant say enough good things. Adam is the best! -
Review 98 (2024-11-19 - Rating: 5)
Josh was thorough and very professional. He pointed out potential \problems, and told me cost to fix each one. Very satisfied!!! -
Review 99 (2024-08-21 - Rating: 5)
Alex was great to have out. He worked very efficiently at replacing my faucets and drain. I certainly would have him out again. -
Review 100 (2024-07-24 - Rating: 5)
Alaric did an amazing job. He arrived early, clearly explained his process while answering my deluge of questions, and was able to find the issue to our problems when others could not. I would consider him in the future for any other electrical issues. -
Review 101 (2024-08-01 - Rating: 5)
Our review was very pleasant and informative. We elarned about other services offered through legends. There was no pressure to selct legends immediately or at all. We were asked how the pricing sounds and we responded High compared to local plumbing services. -
Review 102 (2024-07-03 - Rating: 5)
Cameron was very polite and professional. He worked efficiently and answered all our questions. I would have him back without hesitation if I needed any other plumbing work done. -
Review 103 (2024-08-13 - Rating: 5)
Willie Brazzle was here very fast. Was very friendly and professional. He answered all of my questions. I have always been pleased with the work and service that Service Legends offers. Thank you. -
Review 104 (2024-11-23 - Rating: 5)
Joel was very profesional and friendly. He explained what he was doing and what was wrong. He gave me options at the end and explained them. -
Review 105 (2024-03-07 - Rating: 5)
Amazing work and amazing explanation on everything going on with my units. Extremely thorough and detailed orientated made sure the service was top shelf and don’t know anyone that could beat him at his job!Just had my Ducts cleaned/UV light installed - The night and day difference in quality of air in my house is already amazing. They were thorough and showed me before and after pictures of everything and explained everything in detail so I could understand. Once again amazing job thanks Tyler!Nick and Preston are by far 2 of the best techs I’ve ever had come to my house, thorough with everything they do and take time to explain and show me how it works. I could not of picked a better company to partner with to get my home into the best shape possible. With 1 project left to do for now, I know Preston will be and do his amazing work again! Ty! -
Review 106 (2024-11-21 - Rating: 5)
Furnace wouldnt fire up. He came in, diagnosed and fixed the problem in just a few minutes, and was out the door less than 15 minutes after he got here. Professional and courteous. -
Review 107 (2020-01-28 - Rating: 5)
Im always impressed with the work of Service Legends. Extremely polite, the process is explained very well, the quality of the work is second to none and they clean up like they were never there! I hire Service Legends because I know it will be done right! -
Review 108 (2024-10-30 - Rating: 5)
Miguel did a great job installing our homes air filtration system. He was thorough and answered all my questions giving me a full diagnostic report. Thank you Miguel for being patient and answering all of our questions. Great service! -
Review 109 (2024-09-30 - Rating: 5)
Service Advisor was kind and knowledgable. Let me know what the issues were and what the best plan of action was. No pressure just the facts. -
Review 110 (2024-06-07 - Rating: 5)
Very disappointed with the last 10 days to get a faucet replaced. And, when they came to install, said we needed two new valves with a quote of additional $681 as he said they were frozen. My wife checked and was able to easily open and close them.Alex came two days later and was fantastic. Received the professionalism we’d always experienced with Service Legends. Jeff had called prior to talk through our disappointing experience. With his conversation followed with Alex’ professionalism, we will continue to use Service Legends going forward -
Review 111 (2024-08-28 - Rating: 5)
Jarrod was very respectable and knowledgeable. Told me information I didnt know. I recommend Jarrod and I will ask for him again! Very happy! -
Review 112 (2024-11-15 - Rating: 5)
Kind and courteous, communicative. Pleasant to deal with. He took time to explain things. And answer any questions -
Review 113 (2024-11-22 - Rating: 5)
Nick was very polite and prompt. He did a good job of completing the work and explaining what he did. -
Review 114 (2024-12-04 - Rating: 5)
Great service. Professional workmanship. Explained everything prior to work completed. Definitely use them again and again. -
Review 115 (2024-06-18 - Rating: 5)
Service Legend sent Spencer to resolve my problem. He made a careful evaluation with a summary that included what the total cost would be and the work that would be required. Also, He was patient while I asked questions which he answered to my satisfaction. His work was done in a timely manner. I am satisfied with both Spencer and Service Legend. -
Review 116 (2024-12-13 - Rating: 5)
He was great very professional and quick with his job and made sure everything was working properly before he left -
Review 117 (2024-12-31 - Rating: 5)
Alex and Craig were professional- respectful. Explained my options. -
Review 118 (2024-07-25 - Rating: 5)
His professionalism and mannerism is excellent! I will always request him! He is a great credit to Service Legends. I would give him 100 stars!! -
Review 119 (2024-07-25 - Rating: 5)
Staaci was phenomenal. He did a great job educating me on the problem and laid out all of our options for us. Would recommend him to anyone in need of HVAC service! -
Review 120 (2024-05-07 - Rating: 5)
Bryan was great. He explained his concerns about our AC and showed us recommendations on different options of what we could repair. He also looked and saw that we could meet Comfort Advisors tomorrow, so we can weigh all of our options. -
Review 121 (2024-06-23 - Rating: 5)
Im a first time homeowner so my ac breaking was all new to me. Nick made sure to explain to me the situation, as well as SHOW me what was wrong, which I absolutely appreciated! He gave me several options based on my plans with my home in the future and gave me honest advice on which options would benefit me the most on each situation which I loved! He wasnt pushy about upselling and didnt make up fake problems to try and get more money from me. Overall a very kind and honest company and will absolutely be doing more business with them in the future if needed!! Thank you Nick! -
Review 122 (2024-07-16 - Rating: 5)
Service Legends has the best service. From speaking with the office staff to the technician, Staci G. My air conditioner is now running perfectly again. Having a club membership pays! All fixed in one day. Thank you SL for such great service!!! -
Review 123 (2024-12-14 - Rating: 5)
Steven is the Geo Thermal whisperer.He worked all day and into the evening on a Friday night to get my heat going. Thank you asteven and thank you Service Legends. Cant beat the service and expertise! -
Review 124 (2024-05-24 - Rating: 5)
Alex C. came to our home, diagnosed the problem within minutes and had the part we needed already in his truck. Got us fixed in under an hour. He was incredibly professional and nice to work with. 10/10 recommend these guys!! -
Review 125 (2024-09-19 - Rating: 5)
Always amazing, polite and professional service!! Thank you so much for being able to handle the things that I cant do on my own. I appreciate your dedication doing right by your customers. -
Review 126 (2025-01-02 - Rating: 5)
Our guy did a great job of listening and setting expectations of what would be done. -
Review 127 (2024-12-09 - Rating: 5)
Jason was prompt and courteous and gave me a reasonable estimate to clean my dryer vent. It was a very good experience. -
Review 128 (2024-08-05 - Rating: 4)
Matt came out and was exceptional at finding the problem and explaining things in language I could understand. I would love to have him as my regular HVAC guy. -
Review 129 (2024-06-25 - Rating: 5)
Bryan was very nice and knew what he was doing! He broke everything down for me to make sure I understood what the issues were. We had to deal with a home warranty claim and was very patient throughout that as well! -
Review 130 (2024-07-03 - Rating: 5)
Air stopped working on June 20th. Yep long time but part was ordered and shipped and part was under warranty. It was fixed today and works so great!!!! Great job and took the time to show me the part, where it was to go, the old part and just keep me informed. Great Job!!!Pauli Clark -
Review 131 (2024-11-18 - Rating: 5)
Jason did a wonderful job. I enjoyed meeting him, he’s very friendly. -
Review 132 (2024-06-17 - Rating: 5)
Miguel did a fantastic job! It was a quick, clean, and efficient installation of a new furnace and AC. Miquel took the time to explain everything that had been completed and how to use the new thermostat. Service Legends exceeded my expectations and I would HIGHLY recommend. -
Review 133 (2024-08-23 - Rating: 5)
2024 fall update- tech on time, no issues, fully satisfied.2024 update- tech on time, no issues, fully satisfied2023 update - tech was on time, did their job very well, was honest and clear, still no complaints.Still thoroughly satisfied with the company. No issues, staff are professional and polite. Pricing is reasonable given that the quality of work performed is excellent. Highly recommend.The tech was running late due to issues arising on their previous appointment but we were kept appraised of the situation and Service Legends offered to reschedule if we preferred, though we chose to keep our current appointment. This is NOT a mark against them at all as things just happen. When he arrived he was clean and polite and in a good mood. He went to work quickly and efficiently, handled the checkup with no fuss, provided a clear, honest, fair opinion on the system, and was done as quickly as possible. Very happy with his work and their service. A+ company. -
Review 134 (2024-08-08 - Rating: 5)
Very welcoming and easy to talk to. Explained everything to me so I could understand it. Very helpful and highly recommended to anyone needing his services. -
Review 135 (2024-04-19 - Rating: 5)
Nick, from Service Legends, went far beyond the scope of his job to help my family detect the air conditioning issue we were experiencing.Professional from the moment he stepped into my home, he covered his feet to avoid tracking dirt, and inspected every area of our house to determine what would best suit our needs.This is not the first time Service Legends gave us spectacular service either! Josh and Mike helped us with a plumbing issue and thoroughly explained our options.My family and I will be customers of Service Legends as long as we live in Iowa!Thank you to Hope and Crystal, too, for being so courteous over the phone.Very impressed! Thanks, again! -
Review 136 (2024-06-14 - Rating: 5)
Service legends have been great we purchased new furnace and AC from them which was a great experience and pleased with the service and heating and cooling system we purchased. Mike came out and looked at our plumbing and gave us his recommendations for a problem free future with our plumbing. -
Review 137 (2024-06-13 - Rating: 5)
We had an amazing experience with service legends! We have had them repair our AC a couple times over the last few years and it came time to replace the whole AC/heating system. They were very accommodating in meeting with us, explained all the options clearly and were not judgmental or attempt to steer us in one direction or another. They answered calls and questions quickly, they showed up when they said they would, and cleaned up after themselves when they were finished. They even went above and beyond cutting down weeds around the unit! Special thank you to Adam, Nick, and Iyhab for their kind and high quality service! We will always call service legends from now on for all of our HVAC/electrical/plumbing needs!! Highly recommend! -
Review 138 (2024-12-11 - Rating: 5)
Jason did a fantastic job explaining everything. Was very courteous and caring about our situation. -
Review 139 (2025-01-07 - Rating: 5)
Eric H. came out today to do a furnace maintenance service call and did an excellent job. He was right on time so I didnt have to wait, went right to work after putting on shoe covers, and performed some needed maintenance on the furnace. After he was done with that I asked if he could check out the A/C unit since he was here and he politely agreed to do that and found a capacitor that needed replacing and got that replaced as well. So was very happy with the service and friendliness that was given on this maintenance call and very happy with the price as well! Kudos to Eric H. for a job well done! -
Review 140 (2024-08-07 - Rating: 5)
Very personable and willing to tackle a unique issue. Answered all questions, except of course what we cant figure out... Not his fault! Great, knowledgeable, and arrived FAST! -
Review 141 (2024-09-12 - Rating: 5)
Chad did a thorough, efficient, and professional repair and service if our equipment. The van had all the parts we needed. Well done! -
Review 142 (2024-09-06 - Rating: 5)
Mike helped to solve our problem quickly. He was personable and provided excellent customer service. -
Review 143 (2024-09-03 - Rating: 5)
Cameron was awesome! Installed a new sump pump and explained every step.Drew did maintenance on my airconditioner and explained everything to me. He was awesome -
Review 144 (2024-11-01 - Rating: 5)
Chad was professional and addressed all my concerns. He was very helpful and answered all my questions and explained things clearly. Very much appreciated!! -
Review 145 (2024-08-12 - Rating: 5)
Joel,my Service Legend tech was courteous, knowledgeable and got right to servicing my air conditioner. A job well done. I appreciate how he was able talk to me in terms that I understand. -
Review 146 (2024-10-30 - Rating: 5)
Our service technician was exceptional. Very professional and thorough. We felt confident that the work completed was done w skill and knowledge. -
Review 147 (2022-08-07 - Rating: 5)
Willie with Service Legends was AWESOME! He was able to come out super quick when our AC went out, and he was professional, curteous, and efficient. Willie is the kind of employee any employer would want representing their company. We are so pleased our AC is running correctly now, and our dog is happy his favorite AC vent is working again too! Will definitely call Service Legends in the future if needed! -
Review 148 (2024-01-29 - Rating: 5)
Our Service Person, Nick was top- notch! He remembered being at our home in the past & was friendly & yet very professional. He did his work quietly & when he finished, explained to us ( in terms we could understand ) what he had done, any issues he encountered & what suggestions he had for us. He is someone I trust & there is no doubt, that he knows his profession. I would definitely recommend Service Legends & Nick , to friends & family. -
Review 149 (2024-08-29 - Rating: 5)
Very prompt and friendly. Seamed to be knowledgeable and looked at the problem from the customer perspective. Would be glad to have him back if I have issues in the future. -
Review 150 (2024-02-29 - Rating: 5)
I had service legends out in Jan 2014 when it was -20 and needed a new furnace. I was leaving for Afghanistan in 2 weeks they were there in 2 days and had my furnace in and running in 2 days. So now I needed to get ac installed on my house and service legends was the only ones I called. They got me scheduled 4 days out and install took half a day. It was a great experience. I cant wait for summer to get here and test out my new ac. No more window units for me -
Review 151 (2021-12-20 - Rating: 4)
New furnace installed 12-17. Today is 12-19 and should have kept old furnace because it still worked. New furnace works when it wants to and had a service tech come out with no results of fixing New!!!!! Furnace. Will keep everyone posted if it ever gets fixed. Space heaters are a life saver especially with a new born in the house.Update 12-20Great customer service and response. They worked with us to resolve the issue ASAP. Very happy with how they handled the situation. Look forward to doing business in the future. Thank you -
Review 152 (2024-07-16 - Rating: 5)
Nick did a great job. Showed up on time. Work completed in a timely fashion. And he explained everything very well.. -
Review 153 (2024-08-30 - Rating: 5)
Responsive, personable, quick, efficient.So happy they were able to help us at the start of a holiday weekend !Thank you ! -
Review 154 (2024-12-05 - Rating: 5)
Steve was great! I have an old beast of a boiler (1910 or older) he managed to get it up and running. -
Review 155 (2024-06-13 - Rating: 5)
Bryan spent several hours at our home repairing our AC, and just in time for the summer temps! He was very professional, courteous, and showed that he genuinely cared about the work he was doing. Thank you Bryan! -
Review 156 (2024-05-11 - Rating: 5)
We are very happy with are new water heater, and thankfull Preston came back to insurance everything was working properly he was very professional and helpful. Thank you service ledgon! -
Review 157 (2024-08-09 - Rating: 5)
Update 8-8-2024: Jacob did our annual A/C inspection and he had some good recommendations for us. He was professional, friendly and efficient. *****Jacob did a great job inspecting our electrical system and offered us some good recommendations/suggestions. He was professional, knowledgeable and friendly as well. -
Review 158 (2024-08-20 - Rating: 5)
My technician Mike was very knowledgeable and helpful. He provided several options for some plumbing issues in my home. Service Legends employees have been very kind from the first phone call I made. -
Review 159 (2024-03-05 - Rating: 5)
Nick from Service Legends came out to perform our annual furnace maintenance in addition to checking a leak in our humidifier. He checked everything thoroughly and explained everything to us in an easy to understand manner. We were very impressed with his knowledge and the service he provided in making sure our equipment was working properly. We would highly recommend Nick and Service Legends to anyone needing the services they offer. -
Review 160 (2024-01-31 - Rating: 5)
Nick turned what looked like an expensive plumbing due to a kitchen remodel, into a workable and inexpensive solution. Thank you Nick for an outstanding job. -
Review 161 (2024-05-24 - Rating: 5)
Nick is an excellent plumber and a great person. He has help us through this process from the beginning and services what he sells. Very knowledgeable and professional. I will recommend him to all my friends and family -
Review 162 (2024-11-19 - Rating: 5)
Joel was friendly, knowledgeable and thorough. He told me that changing the MERV on my filter could make my HVAC system run more efficiently, which I greatly appreciated. Id recommend Joel from Service Legends. -
Review 163 (2024-11-13 - Rating: 5)
Alex was so helpful and knowledgeable about the process. She’s a great person for your company. All at a great price. -
Review 164 (2024-09-18 - Rating: 5)
Quick, easy, to the point, friendly and informative. Staaci did a fantastic job and was still super quick repair even though he had to go get the needed replacement part to install. Thanks! -
Review 165 (2023-10-08 - Rating: 5)
Matt did an awesome job! He is a great guy and very personable! He was very knowledgeable about our system! Also, Big Plus, he was great with our 3 BIG dogs and George didn’t eat the paperwork! 😁 -
Review 166 (2024-12-26 - Rating: 5)
Very nice gentleman, knew the problem and resolved it. Made sure everything was working.I very much appreciate the excellent service. -
Review 167 (2024-12-07 - Rating: 5)
Nick was very knowledgeable and found the issue quickly. He kept updated throughout the whole repair. -
Review 168 (2024-07-10 - Rating: 5)
Nick Bitz was fabulous! He throughly inspect everything and gave me detail feedback. I’ll def use service legend again thanks to Nick spectacular services.-Nomi -
Review 169 (2024-05-02 - Rating: 5)
Alex was very customer service oriented and I appreciated his explanation of the problem, his recommendations and suggestions for follow up. I wish I could find such trustworthy service providers for other types of repair needs in our household. Thank you, Alex! -
Review 170 (2024-09-23 - Rating: 5)
Alex was punctual, very polite, got the job done quickly, cleaned up everything and was in/ out in about 30 minutes. -
Review 171 (2024-06-27 - Rating: 5)
My air conditioning quit working. I scheduled my appointment and Jason showed up during the timeframe given. He was thorough and explained everything. He was also very personable. -
Review 172 (2024-09-17 - Rating: 5)
This is the 5th employee (Mike) that has came to my house for services and I am just as happy with Mike as I was with all the other techs. Highly recommend this company. -
Review 173 (2024-03-18 - Rating: 5)
My experience today with Nick was above 10 stars. He was extremely personable and professional. Nick answered all of my questions and showed me the various parts of the problem, so that I knew exactly what was going on and exactly what the issue was.He was very patient and extremely kind. Would highly recommend. And not that I’m hoping for any future problems, but if there are any, I would hope that he would be the Service Person sent to my home. -
Review 174 (2024-12-17 - Rating: 5)
Matt was very thorough and reviewed everything with us. Excellent service! -
Review 175 (2024-12-09 - Rating: 5)
Nick did a terrific job! Very happy with the repair and customer service. -
Review 176 (2024-12-18 - Rating: 5)
Dealing with a broken water heater and one too many cold showers! Service Legends was able to send someone over within a day’s notice and we could not have been happier with the service! Alex was extremely friendly, knowledgeable, and professional. He communicated thoroughly and made sure we had all of our questions answered. He was able to replace our broken water heater that same day with a new, more efficient model, and we had hot water back in the house within a matter of hours. Extremely happy as always with the level of service this company provides to its customers! -
Review 177 (2024-10-16 - Rating: 5)
Alex was very helpful and nice. He noted that the order was written incorrectly. This is an annual review, not a sump pump specific visit and there shouldnt be a charge. Alex replaced the house water filter since I had extras. He quoted a larger water heater for me, since mine is over 21 years old. Excellent experience. -
Review 178 (2024-06-26 - Rating: 5)
Dakota was friendly, knowledgeable and helpful. I am handicapped and when I realized I had left my wallet in the car he offered to retrieve it for me.When the repair parts came in they were scheduled for installation the following day with 1 to 2 hours estimated to complete the repair. Dakota was here and done I just about an hour and our unit is again cooling as expected. Thanks Dakota!!! -
Review 179 (2024-05-06 - Rating: 5)
Nick did a great job installing a replacement sump pump. Friendly and knowledgeable, he took the time to explain all of my options. Completed the project quickly, and answered all my questions about the new system. Thanks for the great job!!! -
Review 180 (2024-05-01 - Rating: 5)
Stacci was thorough and so pleasant! He explained the issues by walking me through everything. So impressed! We will need a new furnace before winter, or we could have fixed a few things. But in the long run it will be more cost effective to just replace. I look forward to working with him again soon. -
Review 181 (2024-08-22 - Rating: 5)
He did an amazing job. Very friendly and also explained everything looks good -
Review 182 (2024-03-28 - Rating: 5)
Absolutely went above and beyond looking for and solving my plumbing issues. They sent a technician out very quickly. He explained things to me and even taught me some things. Very personable, genuine and not pushy. I’m thrilled with the experience. -
Review 183 (2024-07-05 - Rating: 5)
Great service with Service Legends! Our air quit working on 4th of July & Chad completely looked our air conditioning over inside & out & explained everything as he fixed it. Highly recommend Service Legends! -
Review 184 (2024-10-01 - Rating: 5)
Very pleased with Drews service today. He did a very thorough inspection and cleaning of our furnace. I asked if he would check my AC unit for cottonwood fuzz and he went so far as to clean it for me. Great service! I highly recommend Service Legends. Their technicians are wuality people... -
Review 185 (2024-12-10 - Rating: 5)
Mike is fantastic! He came to check out a plumbing issue I was having. Mike was very professional and had a good understanding of my situation. He was respectful and friendly and was able to explain my options so I could understand. I felt that Mike had my best interest at heart and hope they send him back to complete the job. -
Review 186 (2024-09-11 - Rating: 5)
The technician that stayed late to install my new thermostat was awesome thankyou for proving service legendsis a top notch company. -
Review 187 (2024-07-21 - Rating: 5)
Bryan Guerra came out from service legends and got the Air Conditioning working in short amount of time! I highly recommend Bryan and Service legends for all your Heating and Cooling needs! -
Review 188 (2024-12-12 - Rating: 5)
Very nice guy, made sure I had a good understanding of the unit we purchased in July 2024. Professional and arrived before expected set time. -
Review 189 (2024-10-25 - Rating: 5)
Matt was pleasant and polite and he did a great job, very thorough, great advice checked all the furnace and AC systems in the house, I sure can recommend him!