Roto-Rooter Plumbing & Water Cleanup
Located in Delaware, Ohio
Address: 26 W Central Ave #201, Delaware, OH 43015, United States
Phone: +1 740-363-1015
Rating: 4.8
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-02 - Rating: 5)
Dave came out and checked out what was going on with our water heater and we ended upneeding to replace the entire water heater. He was knowledgeable and answered any questions and was quick to do the job and it looks so much better than what was done with the water heater before we bought the house. -
Review 2 (2024-11-10 - Rating: 5)
We had water spewing out into our basement after I drained my kitchen sink. Not how I want to start my Sunday morning. Fred showed up on time and was able to diagnose the issue as a blocked drain. He was helpful, kind and knowledgeable and the repair cost wasn’t too bad. I would recommend Roto Rooter because of their efficiency. -
Review 3 (2025-01-01 - Rating: 5)
My toilet was clogged. Roto-Router was doing a great job unclogging it.I called and got a technician onsite within 1 hour and 30 minutes.Appreciate the help! -
Review 4 (2024-11-26 - Rating: 5)
Fred was very patient, kind, knowledgeable and courteous. He took the time to explain the problem and the ways to remedy the leaks we were having. The information he gave us was very much appreciated. -
Review 5 (2024-12-14 - Rating: 5)
Our plumber, Fred, was so polite and professional. Checked with me about various options installing my kitchen faucet, very detailed. Once again we’re so happy with service from Roto Rooter. -
Review 6 (2024-10-05 - Rating: 5)
I am extremely pleased with how my appointment went today with Fred. Not only did he do a great job of finding the problem and fixing it but he educated me on drain health since he could see that this is a problem Ive had time and time again. He was very knowledgeable and got the job done quickly. Fred is also quite personable, was nice to my dog and looks a lot like Jason Momoa which is always a plus. 👍 I will definitely use Roto-Rooter again when the need arises. -
Review 7 (2024-08-24 - Rating: 5)
Our technician listened to each of our concerns. He was careful, and respectful of his approach to addressing the water system, answering any questions we had, and sharing his thoughts about any corrections that may, or may not be needed in the future.Before he left, our concerns were easily solved, and resolved. -
Review 8 (2024-12-22 - Rating: 5)
We had a washer/sink backup on a Sunday afternoon. I called Roto-Rooter as this is a name I grew up with. Kolton was the technician who arrived. He was neat, friendly, courteous and most importantly he did a thorough visual inspection of all our sewer drainage systems.Kolton snaked and descaled the clogged line and left us with some tips before he left. I am very pleased with this service call. Thank You Roto-Rooter! -
Review 9 (2024-09-03 - Rating: 5)
Fred was awesome. Very detailed in what was needed and stayed after hours to complete water heater replacement. Will trust RR with future emergency plumbing repairs. Thank you Fred! -
Review 10 (2025-01-06 - Rating: 5)
They came out on a weekend when no other plumber was available to help with our emergency leak. They were very thorough and the technician was extremely kind and friendly. -
Review 11 (2024-10-11 - Rating: 5)
Fred, did an amazing job in fixing our toilet drain issues. He is quick, super professional, and knowledgeable on what he does. I highly recommend Roto Rooter plumbing and Fred. Thank you so much.~Ruby and Doug~ -
Review 12 (2024-07-14 - Rating: 5)
Fred was such an amazing technician. He was very personable and fun to talk to and very professional he let us be nosy the entire time explained to process. Was also very clean and neat the entire time. We couldn’t of asked for a better guy for the job! -
Review 13 (2024-07-28 - Rating: 5)
I recently had the pleasure of working with Frederic for some plumbing issues in my home, and I couldn’t be more satisfied with the service provided. From the moment I called, the customer service was exceptional, making the entire process smooth and hassle-free. Frederic was very professional. -
Review 14 (2024-11-05 - Rating: 5)
After a nightmarish experience with my home warranty company and their contracted service plumbers left my home with an unresolved sewage back up, I called Roto Rooter and they came to the rescue within a few hours. Their technicians were pleasant, knowledgeable and thorough. The drain that previous two plumbers could not fix was expertly snaked by the Roto Rooter technician to resolve the plumbing issues and I am also working with them for the sewage cleanup and sanitation of my basement. Their immediate response and expertise was priceless to me and my family. From here on out, Roto Rooter is the only number I’ll dial to address plumbing issues. -
Review 15 (2024-07-21 - Rating: 5)
Fred was a life-saver! Needed a new hot water heater on a Sunday morning and Roto Rooter solved the problem. Fred was efficient, knowledgeable and friendly. He made sure the job was completed correctly and on-time. From start to finish he was a total professional and a pleasure to work with. -
Review 16 (2024-11-12 - Rating: 5)
This is not Alan Lewis. This is Kathy Litzinger. I wanted to tell you that Fred Wernel (I hope that’s the correct spelling) came out last night to clean my sewage drain. He was fantastic and polite and explain every little detail to me. He came out Monday the 11th. He was very knowledgeable and I would want him again if anything were to happen!!! Thank you for sending him out. He knew his business!!!!! Invoice number 32-26395992. He was great. !!! -
Review 17 (2024-06-14 - Rating: 5)
Fred was just wonderful! He kept me informed of my drain issue with each step. He tried everything possible- bringing in additional help, calling for a camera. Unfortunately he wasn’t able to resolve my issues (broken drain line!) but he did escalate my issues to the excavation team. Fred was very professional, courteous, and knowledgeable. I would highly recommend using Roto-Rooter because of this exceptional experience. Even without my issue being resolved. -
Review 18 (2024-07-20 - Rating: 5)
Fred did an awesome job! He was able to install a new shut off valve for our and added a new water line to our fridge. The job looks great and he also communicated everything well in terms of what needs to be completed. -
Review 19 (2024-07-07 - Rating: 5)
There is never a good time for a water leak and having to shut the water off completely. But Fred arrived quickly and gave me an honest estimate, shopped for the parts and had us up and running within hours. I would definitely recommend them to others. -
Review 20 (2024-10-22 - Rating: 5)
Fred was great. He explained everything and got the job done in a timely manner. Very nice guy. -
Review 21 (2024-07-22 - Rating: 5)
Fredic Werner 7690 who un-blocked our drain and Jeff Szabo Field Supervisor who did the camera work the next day. They both did an excellent job. They represent your company professionally and are excellent in customer relations. We are very satisfied with the services provided. -
Review 22 (2024-07-10 - Rating: 5)
Fred was amazing! He came in at 11 pm to solve a late-night issue and was able to fix everything in less than 20 minutes. Not only that, but he gave us a lot of tips on how to prevent a similar situation from happening again. -
Review 23 (2024-08-27 - Rating: 5)
Frederic was very knowledgeable and patient as I walked him through all of my plumbing issues. Frederic will be my go to plumber with Roto-Rooter going forward. Thanks so much! -
Review 24 (2024-07-12 - Rating: 5)
Roto-Rooter was great! Our technician, Fred, was friendly, professional, careful, and thorough. A HUGE difference from the rooter service we used the last time. Thank you Roto-Rooter, and SPECIAL thanks to Fred!! -
Review 25 (2024-12-23 - Rating: 5)
Joshua did a great job, he stayed until the job was done. Highly recommend! -
Review 26 (2024-05-20 - Rating: 5)
The 5 star rating is for my tech, Fred, who was friendly, courteous, and knowledgeable, and very skilled.That said, I SCHEDULED a service (non emergency) on Friday for today (Monday) and was given a window of 8 to 10 am. No one called to inform me they were running late and when I did call after 10:30, I was told they could not estimate how long it would be. I rescheduled from 5-7 pm tonight. I received a text at 4 saying someone would be there in 30-45 minutes and it was well over an hour before the technician showed up (who they dispatched from an hour away). When I called, I was told the technician would get there when he got there.In terms of the work, Fred did a great job. In terms of the communication and customer service from the dispatcher, I am beyond disappointed and will not be using them again. -
Review 27 (2024-06-04 - Rating: 5)
Fred truly did an outstanding job to fix a very complex plumbing problem in my home. The job started out to be small that turned out to be very big and took two days to complete.His communication, skill and professionalism made a very difficult Situation turn out as good as possible.Fred is a true Franchise player! -
Review 28 (2024-10-12 - Rating: 5)
I was so happy with the prompt and professional service our Roto-Rooter technician provided. I highly recommend using this company! -
Review 29 (2024-11-16 - Rating: 5)
Justin W. was great. Very nice, helpful, professional and fixed my leak quickly. Thank you! -
Review 30 (2024-04-26 - Rating: 5)
Roto Rooter was just excellent to work with! We placed a call and within 45 minutes we had someone at our home to help us navigate and resolve what needed to be done to resolve the water damage in our basement. The inspection was very thorough, very professional and knowledgeable. A few days later they sent a team and installed our sump pump. The workers were very professional and knowledgeable and very respectful our home, placing matting on the floor of where they would be working. We just received EXCELLENT service from start to finish!! Water damage is very scary and the fact that they responded so fast was a true blessing. Thank you Roto Rooter for everything!!! -
Review 31 (2023-12-26 - Rating: 5)
Seth was incredible! It took longer for him to show up (post-holiday backlog, beyond his control), but the dispatcher kept me updated as to what my new service times should be. When Seth arrived, he was very friendly, very knowledgeable and took the time to explain what he was going to be doing, and how we can prevent future service calls. He even took time to make my dog comfortable with the stranger walking around the house! 100% would recommend! -
Review 32 (2023-09-21 - Rating: 5)
Stacy was incredible all around. Kind, knowledgeable, and obviously knows her stuff. I couldn’t clear our clogged double vanity sinks on my own, and had two technicians from another company attempt to without success. After spending a couple of weeks and too much money, we reached out to Roto Rooter - and I’m so thankful we did. Stacy was able to get us back up and running within an hour! I can’t recommend her strongly enough. Thanks for getting us back to normal. Bonus points - our kids think she’s the best! -
Review 33 (2025-01-03 - Rating: 5)
Very professional. Kept me in loop throughout. Would recommend. -
Review 34 (2024-12-29 - Rating: 5)
Gentlemen that came were very clean and very nice great personalitis and did a 100% job A PLUS!! -
Review 35 (2024-09-07 - Rating: 5)
The Most Reliable Place I could have chosen, Fredrick the Tech was very professional and Patient. And Got the Job done Thank You Fredrick....Stay Country !!!!! -
Review 36 (2023-12-20 - Rating: 5)
My compliments and satisfaction with both Joshua and Trevor for their fast, courteous, accurate service. Those troubleshooters were on point, asking questions, testing things, and quickly determining next steps. No charge because they didnt need to perform a service! Called them in the morning for slow kitchen sink drain and they were here within a few hours. Before Josh arrived, I gave my shot freeing the slow drain (disposal [inoperable] side) with a couple pots of boiling water and a large rotating nylon bristle brush. It worked! So Josh verified it drained well and even tried to make initial once over the disposal but quickly said hed have them send over a plumber. Trevor arrived shortly thereafter and quickly determined it was actually the breaker in our panel that was not functioning. He said unfortunately, another trade (electrician) would need to be called. I am still surprised and pleased that there was such quick response and diagnosis and then no charge because they didnt need to perform any work. Thank you, Josh, Trevor, and Roto-Rooter! -
Review 37 (2024-01-02 - Rating: 5)
The plumber (Taylor # 3212) answering my service call was prompt in reporting to my residence within the appointment time. I appreciate the call he placed prior to arriving to my residence to notify me he was on his way. Upon arrival, he was courteous and listened to my reason for making the service call. He was quick in diagnosing the problem and thorough in his solution to remedy the problem. He listened to my concerns, suggestions, and questions without being dismissive. I felt confident in his work and his professionalism went above my expectations. I would recommend Roto-Rooter to friends and family due to this positive service call. -
Review 38 (2023-12-13 - Rating: 4)
Our technician was extremely professional, informative, and honest. He went above and beyond to try to fix a blockage that another technician couldn’t… and even though he also wasn’t able to fix the issue he tried for an extended period of time, with multiple different strategies and provided recommendations for next steps. Since the issue wasn’t fixed there was no cost to us but I would absolutely trust this guy with any future plumbing needs. -
Review 39 (2025-01-04 - Rating: 5)
Fast, friendly, and professional. Very happy with their service -
Review 40 (2024-09-01 - Rating: 5)
Fred was an amazing technician. He came out quickly and was so kind and helpful. -
Review 41 (2024-07-04 - Rating: 5)
Fred has an amazing personality personality very professional thorough and we will be calling again to use him and Roto-Rooter as our primary plumbing service providers -
Review 42 (2023-06-20 - Rating: 5)
She did what she had to do to get my kitten out and treated “Wille”as her own pet. Very nice. So thank you for saving my kitten. -
Review 43 (2023-11-30 - Rating: 5)
Alonzo was very professional and courteous. I had a leaky toilet tank which had damaged the floor. He explained everything good and bad that may or may not occur but through the grace of God he completed the job in a timely manner. I definitely will use Roto Rooter again! They may be a little more expensive than others but their work is impeccable and trustworthy. -
Review 44 (2023-12-15 - Rating: 5)
The man that came to our house, his name was Nick I think? But either way he was super professional and helped me understand what was really going on as I dont have much plumber knowledge but he was such a nice guy, super friendly, very knowledgeable on what he was doing and I was comfortable having conversation with him! I would give a higher rating but unfortunately I can not but he was such a amazing guy and I recommend it all -
Review 45 (2023-12-27 - Rating: 5)
Good Morning, I was having issues at my rental property that I needed to call someone ASAP to help and fix my problem. I was so overwhelmed, these issues was the last thing I needed right now, My Aunt had just passed away. Let me tell you, the person who called to let me know that the driver was on his way, EXCELLENT CUSTOMER SERVICE SKILLS, VERY KIND TO ME.The Driver went above and beyond his call of duty. Took the time to explain exactly what the problem was and how the best route to getting it fixed, he was very patient and sensitive with my million questions!! I will always recommend and call rotor rooter 1st. All you guys are the best!! Ty so much!! Juanita -
Review 46 (2024-12-26 - Rating: 5)
Fred was very professional, extremely knowledgeable, and easy to talk to. He explained the whole process and was able to restore the functionality of our main drain. Highly recommend Roto Rooter and Fred! -
Review 47 (2024-08-01 - Rating: 5)
Fred Werner was very professional, courteous, knowledgeable and provided exceptional service.....will definitely call again for services as needed.....10 stars......highly recommend!! -
Review 48 (2025-01-01 - Rating: 5)
Fred helped us and put our minds at ease. -
Review 49 (2023-12-23 - Rating: 5)
We had an emergency plumbing issue and they came to our home quickly during the busy holiday weekend. Our problem was fixed and we were given next steps on how to move forward to protect our home from further damage. Were serviced by Reggie who fixed our plumbing issue. And Mark advised us on next steps. All in all, I really great experience from this company -
Review 50 (2024-05-05 - Rating: 5)
Called Roto-rooter on a Sunday after finding water in our basement, and they were out within a couple of hours. Our technician Fred was friendly, knowledgeable, and fixed our problem! Would definitely recommend!! -
Review 51 (2024-12-03 - Rating: 5)
From the team that took my call to Frederick the technician, they were a pleasure. Thanks! -
Review 52 (2023-12-21 - Rating: 5)
I am so glad I contacted Roto-Rooter. It was easy to use the 24hr online service and they were quick to get to work. I appreciate the work they do and would recommend them to others. They even fixed a problem I didnt know that was there. Which was a life saver. -
Review 53 (2023-12-27 - Rating: 5)
Dave was a pleasure to work with and found things I didn’t even know could have been a problem. He was kind and helpful. His knowledge of plumbing and the problem was amazing and he was so wonderful with helping me understand what the problem was and walked through the home to help me even more. Will 100 recommend and be using for any future plumbing issues or needs -
Review 54 (2023-12-16 - Rating: 5)
Trevor Roush was very helpful and informative. He unclogged our drain! We appreciate his promptness and professionalism.He also communicated with Mark Koval who came out promptly and scheduled our cleaning. Again we appreciate how efficient they both were. Thank you!!! -
Review 55 (2023-12-21 - Rating: 5)
The two technicians couldn’t have been more professional. They completed the work and explained everything they were going to do before they did it. I would highly recommend Roto Rooter for all your plumbing needs! Thank you for the swift and professional work. -
Review 56 (2023-12-08 - Rating: 5)
Showed up immediately! Gave their quote first! Answered all my questions! Completed the job and were very efficient through the entire process! Im very pleased with them and would highly recommend Roto Rooter to anyone who needs plumbing issues taken care of! -
Review 57 (2023-12-26 - Rating: 5)
After waking up to almost 3 inches of water in our basement the day after Christmas, Joe really helped us out! We have had a lot of power outages but our sump pump has never went out. We tried the breaker and it didnt work for us. Joe came out and knew just what to do to get it back on. He made sure we knew the costs of what might need done before he started. Lucky for us just a little extra push with the sump and it kicked back on. He stayed and made sure it was working well. Thanks again! -
Review 58 (2024-01-03 - Rating: 4)
We had a clog that we had called another plumber in the area to fix. They said they found it, cleaned it out and charged $470+ dollars. A month later were still noticing a problem. Called Roto Rooter, they actually found the clog and fixed it for a lot less. The scheduling coordination could have been better, but we did call on a holiday week so some crazy was expected. Were just glad the issue was resolved and they know what theyre doing. Well be calling them again if needed! -
Review 59 (2023-12-21 - Rating: 5)
Jo at Roto-Rooter was able to diagnose and repair my plumbing issues quickly. He was very professional and gave a detailed explanation so I understood the work he was doing. All of the repair work was done well. -
Review 60 (2023-12-30 - Rating: 5)
Jovani G was fantastic!!! He was very helpful in explaining everything that was needed to repair my kitchen sink drain. He found multiple things that needed to be replaced and made sure everything was fixed. He showed me all the work he had done and explained all the details to me very clearly. -
Review 61 (2023-08-07 - Rating: 5)
Stacy was very prompt, professional and informative in her analysis of my current situation. She gave multiple option on fox.We end up replacing a sump pump, she was diligent and efficient in the installation.Great experience! I would recommend calling Roto-Rooter for a free estimate. -
Review 62 (2023-12-20 - Rating: 5)
Plumber was very knowledgeable and very kind. Not only did he clear the clog, but he taught me about my setup and helped clean up the work area. Would definitely recommend Riley! -
Review 63 (2023-11-30 - Rating: 5)
I called roto rooter about my problem. They were able to come out same day and was able to fix the problem same day as well. Every technician that came out was polite and made sure that I understood everything. I’m very satisfied with their service would use again and recommend. -
Review 64 (2023-12-21 - Rating: 5)
Nick G was very professional and knowledgeable about my sink issue. He was prompt and polite. He got my sink fixed fast. I will use Roto-Rooter again for any plumbing issues and I will request Nicks expertise. -
Review 65 (2023-12-16 - Rating: 5)
Woody came out to repair our hot water tank this morning and was in and out within an hour. He was very professional, hard-working, and made us feel very comfortable with the repairs. I highly recommend Woody and Roto Rooter plumbing! -
Review 66 (2024-05-23 - Rating: 5)
Called & within 30 minutes a plumber showed up, he was professional and courteous, I hope roto rooter as a company recognizes the value in an employee like Fred, a real class act -
Review 67 (2024-04-19 - Rating: 5)
Did a amazing job. Taylor answered all my questions and was very polite. Got my toilet working in no time. If there ever is a problem again I will definitely be calling them. -
Review 68 (2023-12-28 - Rating: 5)
They were able to get me in for a same day appointment after calling several other plumbing services. Price was very reasonable and comparable to other company quotes. The tech was friendly and professional. -
Review 69 (2023-12-03 - Rating: 5)
Our technician, Andrew was very professional, polite and helpful with our clogged drain. He made some great recommendations for future service needs with Roto and we really appreciated his help. -
Review 70 (2023-12-22 - Rating: 5)
Called Roto-Router to check leaks in garage and water heater (lukewarm water in the showers). Bobby (the technician) arrived within the hour and explained what might be causing the issue. He was in no hurry and did not even once tried to sell any of the service or parts. What he said was purely for my benefit (the right customer service). My experience with others (Eco-Plumbers was exactly opposite on a previous occasion).Thank you Bobby!! Roto-Rooter will be my first choice (probably the only choice) going forward. -
Review 71 (2023-12-12 - Rating: 5)
I had three technician shows up today and would have given 2 or 3 stars if it wasnt for the final technician. Chad, who was my third technician was very professional, polite, informative, and great to deal with. If I ever have to use Roto-Rooter again Ill ask for Chad. -
Review 72 (2023-12-19 - Rating: 5)
Very pleased with our technician Mike! He has a thorough knowledge of our sump pump challenge. He offered a variety of options for us and provided tips and recommendations regarding other potential plumbing issues for our home. Thanks Mike! :) -
Review 73 (2023-12-03 - Rating: 5)
He arrived on a Saturday morning to help us out by diagnosing the reason for our flooding in the basement. He was very friendly and knowledgeable. He explained what he was doing and the situation. He gave us advice as to how to avoid the flooding situation again. We will contact Roto-Rooter again if we ever have similar problems. Thank you for coming to our rescue. -
Review 74 (2023-12-27 - Rating: 5)
Nicholas with Roto-rooter did an excellent job with our kitchen sink. He was prompt, professional and solved our problem quickly. He explained what he was doing and was efficient. Highly recommend -
Review 75 (2023-12-17 - Rating: 5)
Trevor was very helpful. He determined the cause and options. He proceeded with an auger clean out. He offered corrective solutions to prevent future breakdowns. However, after a check of the work area, I very wet floors. I mentioned to him about the water on the shower stall and understand we were on that potion of the clean up.If you find it necessary to down to four stars you have my permission to do so. -
Review 76 (2023-06-05 - Rating: 5)
Had a sewer main line clog backing up the whole house. From first call to technicians arrival was about an hour. Mike was very professional and did a great job cleaning up when the job was finished. He was very personable and had great customer skills. -
Review 77 (2023-06-28 - Rating: 5)
Stacy arrived quickly, she was very friendly and communicated throughout the process. I have used them for 3 projects now. It may cost a little more but there is a price to pay for timeliness, competency, and peace of mind knowing you are working with a reliable company that guarantee their work. -
Review 78 (2023-06-08 - Rating: 5)
A shout out to Stacy for fixing our clogged toilet. She was wonderful. She walked me through what was being done. Explained the outcome. And she never gave up trying to fix the clog. Even when she had to saw off rusted bolts, she did not give up. Thank you Stacy for everything. You are the best. You are so kind, and energetic. You were a pleasure to have in my home, even under the circumstances!!! Although I hope to not see you through work, I know without a shadow of doubt that I will call you, if need again. -
Review 79 (2023-12-12 - Rating: 5)
Stacey was our plumber. Stacey was very thorough and courteous. She replaced a very bad condition plumbing unit in our bathtub/shower. I would highly recommend asking for her. I will be sure to anytime in the future that we need a plumbing repair. -
Review 80 (2024-06-18 - Rating: 5)
Fred and (I forget the other employee’s name) were super friendly, professional, and got to the bottom of our water leak in no time. Could not recommend them more. -
Review 81 (2024-07-06 - Rating: 5)
Chris was awesome! Definitely have more work to do and will request him again. -
Review 82 (2023-12-14 - Rating: 5)
I called they came and fixed my water valve in good timing. My basement was flooding and I thank God they answered the call. Josh and the technician were awesome. Thanks again. Call Roto Rooter when you have a plumbing problem. -
Review 83 (2023-03-08 - Rating: 5)
Stacy... was awesome! Very professional and knew exactly what she was doing from start to finish. West, also stopped in to verify the damages. They worked well together and explained everything in detail. Thanks to you both for going beyond for my dad and I. Would recommend you to anyone!! -
Review 84 (2023-07-10 - Rating: 5)
Had a great experience with Roto-Rooter Columbus today. We had a very slow leak of water coming through the ceiling (not an emergency), and then while trying to turn off the water to a sink i snapped off the knob and water was going everywhere (an emergency!) We had scheduled with a different plumber who was coming in a few days, and when i called them back they could not come today. When I called Roto-Rooter they had a supervisor at my house within a half hour to survey the situation and do all the work of filing an insurance claim for the mold and water mitigation which will be totally covered by insurance. A plumber was there in less than two hours and everything was fixed within three. Great experience will definitely use them again! -
Review 85 (2024-08-11 - Rating: 5)
Very polite young man explained everything to me did a fantastic job l am a happy person -
Review 86 (2023-12-21 - Rating: 5)
The gentleman was so nice and approachable! He came in and made me feel not so bad about the toilet being clogged! He was very respectable and super quick!! Highly recommend! -
Review 87 (2022-12-31 - Rating: 5)
Amazing technician! Chris was professional and explained everything he was doing and why. Will call again if we have anymore issues. He worked until the job was completed, which took a few hours. Resonable price for excellent service! -
Review 88 (2023-07-27 - Rating: 5)
Nathan fixed my sewer stack and had to go into my attic on a 90 degree day to do the job!!! He was pleasant and professional throughout the job. He explained the work done each step of the way. There was another gentleman assisting but I do not recall his name. He was equally professional. Thanks Nathan for making a somewhat stressful event for me very positive! -
Review 89 (2023-12-21 - Rating: 5)
Shaun and Andy came out and were exceptional! Not only in doing what they were called to do, but also providing education and recommendations on how to better manage my home system moving forward. 👍 -
Review 90 (2024-12-12 - Rating: 5)
Very professional, and informative. Quick and clean service -
Review 91 (2023-12-20 - Rating: 5)
Shawn took care of both our issues, cleaned up, and talked me through what was causing the problems initially. He also gave some recommendations for preventing them in the future! Would recommend. -
Review 92 (2023-05-30 - Rating: 5)
I had my main sewer line cleaned and my home is older and did not have a clean out port. The technician offered a variety of options how he could access the line with varying prices. There was no pressure to choose the expensive route and he gladly performed the method I chose. He was well informed and courteous. -
Review 93 (2023-05-29 - Rating: 5)
Stacy with Roto Rooter did an excellent job! We needed our water heater replaced on Memorial Day of all days. She was fast, efficient, and honest with pricing. We really appreciated her expertise! -
Review 94 (2023-03-15 - Rating: 5)
Stacy came out due to issues with my Hot Water Tank. Apparently the pilot light went out, and she was able to take care of that in less than 5 minutes. Stacy also took the time to explain to me how to light the hot water tank in case this happened again. Stacy was very patient and thorough. Great Customer Service and I look forward to doing business with Roto-Rooter again. -
Review 95 (2023-12-26 - Rating: 5)
Jovani diagnosed our plumbing issue very quickly and was able to guide us and educate us on how to troubleshoot the problem.We look forward to having him come back and fix the problem once the new parts arrive. -
Review 96 (2024-10-17 - Rating: 5)
Very helpful staff from call to service. I will definitely recommend to friends and family. -
Review 97 (2022-05-20 - Rating: 5)
Sean was amazing, giving me tips, tricks, and other advice to avoid my issue in the future. Cost was good, but what mattered to me was the efficiency. In the house and out the door in less than 30 minutes? With a gentleman both laid back and professional in equal measure? Felt like talking to a good buddy the entire time? 5 stars easy. Sean needs a raise, lemme tell you what, and I would recommend him anytime! -
Review 98 (2023-12-15 - Rating: 5)
The tree roots that get into my septic lines were particularly stubborn and extensive and only the determination, skill, experience, and strength of your employee cleared the line all the way past the outside clear out and then to the septic tank. I am most highly appreciative! -
Review 99 (2023-12-27 - Rating: 5)
Amazing attitude, very knowledgeable, patient of as a Saint, fixed other issues that popped up along the way. It was a long day but Nick was easy on the eyes. -
Review 100 (2024-06-06 - Rating: 5)
Great service, quick response when called. Plumber, Fred, was great. Very informative and offered lots of helpful tips! -
Review 101 (2023-12-07 - Rating: 5)
Thomas Fulton was amazing. Courteous, knowledgeable and professional. Hes a true asset to your company. I will definitely call for my future plumbing needs. -
Review 102 (2024-06-20 - Rating: 5)
Quick service, came within an hour of being called, and they provided thorough Excellent service. Thank you Fred and Andy! -
Review 103 (2023-12-26 - Rating: 5)
Kitchen sink became clogged Christmas eve within hours of many dinner guests showing up. Called Roto-Rooter. Joshua was my technician and he was wonderful. Joshua was couteous, pleasant and professional. Joshua was able to unclothed the drain and discussed what not to put down the garbage disposal. Joshua represents Rotor-Rooter well 6and the next time I call Roto-Rooter I will request Joshua. -
Review 104 (2024-05-12 - Rating: 5)
They were able to come out and clear a blocked main sewer line on the Saturday before Mother’s Day. By doing so, they saved our Mother’s Day! -
Review 105 (2023-05-21 - Rating: 5)
We were lucky enough to have Michael Seeley come by within the hour to unclog our backed up pipes. He was helpful, careful, and professional. Would definitely recommend his service to others! -
Review 106 (2023-05-07 - Rating: 5)
Stacy was wonderful. She was knowledgeable and patient. She quickly found the the problem, the best solution and repaired what was needed in a very timely manner. Will definitely use this company and request her again in the future. -
Review 107 (2023-03-10 - Rating: 5)
Roto Rooter got a technician to my place significantly faster than the business I called twice in one day.The technician that roto rooter sent out is a subject matter expert. He explained my options and gave input that was absolutely necessary, wasn’t pushy at all. When he was done, he cleaned up his work area and then extra.We had to cancel the supervisor follow up inspection, however we’re not worried about it. -
Review 108 (2023-12-19 - Rating: 5)
Great company to choose for plumbing repairs! Javani managed to fix the leak in my restroom with extreme precision and professionalism. If another issue arises in the future, this company will be my first phone call. -
Review 109 (2023-07-03 - Rating: 5)
Stacy was fantastic! She tried everything before having to cut into the wall, but she quickly located after cutting into the drywall. Had to leave to get new parts and came back with the right parts and double checked her work. I will be requesting her for any further work we need done! -
Review 110 (2023-12-05 - Rating: 5)
Thank you Alonzo and Nathan. Alonzo came out to explain best and worst case scenarios as long with the process. All went as he said, including the quote! Alonzo and Nathan did a great job in replacing the cartiage to my shower. Thank you! -
Review 111 (2023-12-15 - Rating: 5)
Shawn was outstanding! Explained everything to us and quickly took care of everything. Don’t want to have to have you back for anything, but if we do we want you to send Shawn -
Review 112 (2022-12-23 - Rating: 5)
Josh was amazing! Really put our minds at ease especially two days before Christmas. He was at our house and starting the process within minutes of our phone call ending (figuratively). Would recommend!! -
Review 113 (2023-12-12 - Rating: 5)
Michael came out and was very helpful. He is curtious and friendly. If we have anymore work done. I will have Michael come out. Thank you so much Michael -
Review 114 (2023-12-12 - Rating: 5)
Amazing service! The young man who came out (Im so sorry I dont remember his name) was so nice and absolutely refused to give up on a VERY stuck quarter that was in my garbage disposal! That thing was STUCK! Will not hesitate to call them again! -
Review 115 (2024-03-01 - Rating: 5)
Was able to call late and make an appointment next day. Great service and our disposal was repaired within 24 hours. -
Review 116 (2024-05-30 - Rating: 5)
Great, friendly service completed quickly! I appreciate the help and will call back if I ever need downspout and drainage assistance in the future! -
Review 117 (2023-12-27 - Rating: 5)
Nick was very professional. He explained the price, explained what he was going to do and talked to us about what the problem was. I appreciate the job he did. Thank you. -
Review 118 (2021-07-07 - Rating: 4)
Technician was quick, professional, and informative. He explained what he was doing and gave me tips on how to maintain the device. The scheduler told me to expect a window of 8-10 am. I called after 10 to see what the problem was. I was informed they were running late but was given no other info until the call 30 min. before the tech arrived. The installer did not arrive until 1pm. There is some issue there, but it wasn’t the fault of the tech. He did a good job. -
Review 119 (2023-08-05 - Rating: 5)
Chad was fantastic, he worked very hard and was able to unplug our house drain. Dear Roto rooter please give kudos to Chad and treat him well he is the competitive differentiator you need to sustain and deliver brand reputation. -
Review 120 (2023-09-03 - Rating: 5)
Everyone involved in the whole process from start to finish was amazing! Michael, Andy, and the two gentlemen who did the excavation were awesome! Super nice and explained the whole process! 5⭐ They deserve 10! Thank you guys! -
Review 121 (2019-07-29 - Rating: 5)
My water heater went out on a Friday night. I set up an appointment online for Saturday morning and they were here on time and ready to work. Daryl and Scott did a thorough job of explaining everything to me and making sure I was taken care of with the new install. Professional and courteous, very happy with the service I received. -
Review 122 (2023-08-30 - Rating: 5)
Ryan H came and was professional and knowledgeable! Def going with this company for now on! He established a great relationship from the start. Roto has a great supervisor! -
Review 123 (2023-12-12 - Rating: 5)
Kolton was extremely professional and friendly. He made recommendations after solving our problem to keep this from happening again. Kolton would be requested specifically if a need arose again in the future. -
Review 124 (2023-12-11 - Rating: 5)
They were at our house in an hour. Fixed our problem and were out the door in 2 hours. When a part ended up being more expensive then quoted. They gave a discount. Great service! -
Review 125 (2019-08-20 - Rating: 5)
Aaron and Jordan were awesome! We were nervous as first time homeowners and running into our first issue. The team at rotor-rooter did a fantastic job. They were quick and informative throughout the whole process. They also took care of all the backside of the project( pictures and documentation). Aaron was always available to answer any questions at anytime of the day. We will definitely be working with this company in the future! Thank you! -
Review 126 (2020-07-18 - Rating: 4)
The only issue I have with my service is the timetable window I was issued. I had a four hour window with no one showing up. After a follow up call, I was given an additional 2 and a half hour window. After two and a half hours and having no one arrive, I was on the phone to cancel when I finally received a call they would arrive in 45 mins. After over an hour, I was about to cancel again, when finally the service company arrived.With all that being said, the service was really good. I believe the gentleman helping us was Nathan. Professional and got the job completed quickly. We shall see the quality of work over time. -
Review 127 (2023-01-16 - Rating: 5)
A lady named Stacy came to my house. She was very courteous and explained exactly what she was going to do. She changed some very calcified copper pipes and had to put on new fittings. She was very professional and knew exactly what to do. She showed me the pipes and they were bad. I would use her again! Thank you Stacy and thank you Roto-Rooter for hiring such a knowledgeable lady. -
Review 128 (2022-12-26 - Rating: 5)
Josh was professional, on time and very knowledgeable of the process to get things rolling with Roto Rooter. Work has not been started yet but he explained in detail what to expect and when to expect it. There will be a lot of work to be done and after talking with Josh, we are confident Roto Rooter will do a great job. Thanks, Josh. We look forward to working with you. -
Review 129 (2023-12-16 - Rating: 5)
Bobby and Ryan were on time, friendly, and very knowledgeable. Installation of the new water heater was fast and professionally done. -
Review 130 (2019-10-08 - Rating: 4)
I was able to get a same day appointment, which was nice, although they showed up a little later than they said. The service tech Ray was very nice and performed the work in a timely manner, and appeared to have done a good job. Cost was a little more than I expected. -
Review 131 (2023-12-11 - Rating: 5)
Michael was fantastic - personable, knowledgeable, didnt try to upsell me and believed me when I told him about the issues. Would call again without hesitation. -
Review 132 (2023-08-19 - Rating: 5)
Very friendly and informative plumbing associate. Had the work finished in a timely manner. Made us feel comfortable through the whole interaction. Thank you Roto Rooter! -
Review 133 (2023-12-28 - Rating: 5)
Riley did a great job fixing the leak under our kitchen sink after original pipes corroded and couldnt hold the seal anymore. Had new piping in quick and easy -
Review 134 (2023-12-22 - Rating: 5)
Riley was great to install our new hot water tank and remove our old 80 gallon behemoth out!! He was super tolerant of our little yappy dog too!! -
Review 135 (2024-02-09 - Rating: 5)
The service man was really efficient. He examined the plumbing and was able to get the drain unclogged quickly. He made sure it was unclogged throughout the whole system. Thanks. -
Review 136 (2023-12-27 - Rating: 5)
Fast, efficient, and successful service! After two failed attempts by others, Roto-Rooter was able to fix our sink drainage issues immediately! -
Review 137 (2024-12-12 - Rating: 5)
Fast and knowledgeable. couldnt have asked for better! -
Review 138 (2024-08-19 - Rating: 5)
Frank was such a nice guy! Very informative and helpful -
Review 139 (2023-12-26 - Rating: 5)
Very good experience in a stress situation!! Stacy was knowledgeable and professional 🏅! My only recommendation is that they wear booties to prevent from tracking in dirt when there is carpet. -
Review 140 (2023-12-21 - Rating: 5)
Nick Gleeson did amazing job ! I’m very happy with the service I received . He is professional, knowledgeable and courteous. I highly recommend. -
Review 141 (2022-01-27 - Rating: 5)
I am so pleased with Roto Rooter. Joe was wonderful the first day and Nicole was phenomenal. I could not be happier with their communication skills and their ability to explain things to me. Nicole went above and beyond to fix my leak in the most difficult position in the ceiling!!! Certainly will use them again and would recommend to everyone! -
Review 142 (2023-12-15 - Rating: 5)
Riley was a complete professional . He explained what was going on with my issues and I offered to clean my tub and sick after working on the drains . He is a valued employee . -
Review 143 (2023-08-06 - Rating: 5)
Stacy did a fabulous job taking the time to find the source of our leak. She was a great problem solver, knowledgeable, friendly, and hard working. -
Review 144 (2023-12-17 - Rating: 5)
Trever was excellent! He isolated the problem right away and fixed it for us. We would highly recommend Trever and Roto Rooter for plumbing and drain problems! -
Review 145 (2023-12-03 - Rating: 5)
Andy was honest and told me what the issue was. He showed up very quick after my online inquiry and quoted me for free. I’d highly recommend. -
Review 146 (2022-01-22 - Rating: 5)
21yo water heater began leaking and it needed to be replaced. Within 2 hours Dave Mcendree showed up. He was very kind and professional. His quote was fair and reasonable. $2k less than competitors. He installed two new water heaters in less than three hours. His clean up was also great.Very satisfied with Roto and Dave. Highly recommend. -
Review 147 (2024-06-08 - Rating: 5)
Fredrick was a great help! Very fast service and had our business bathrooms up and running very fast! -
Review 148 (2019-09-30 - Rating: 5)
Fast service and good communication. They responded quickly and were able to get here rapidly. Their arrival time estimates were on the mark. Ron saved the day and taught me new things as well. I would use roto rooter again, but hope I dont need any more visits. -
Review 149 (2024-07-20 - Rating: 5)
Fred was wonderful and very kind. A real people person! -
Review 150 (2022-05-03 - Rating: 5)
You never expect to worry about flooding in your home, or water damage.. especially when we just purchased our home a week ago. Turns out the previous owners never unhooked their hose.. and POP.Roto-Rooter came out IMMEDIATELY, what could have been a stressful situation was addressed within an hour of the issue. Josh & Aaron showed up, talked us through what happened, assessed the damage, told us what would happen next, and set to work within minutes on fixing everything. Thanks guys!! You really saved the day. -
Review 151 (2023-11-04 - Rating: 4)
Worker was very nice, professional and came within the the timeframe given. The cost for a 15 minute job was ridiculously high but I had to get my floor drain in basement to stop overflowing so I paid it. -
Review 152 (2019-07-16 - Rating: 5)
Excellent service as always. Yet, Josh was incredible! He went out of his way to ensure our drains were done well. In fact, he even left briefly for unique equipment to fit our drains. He explained everything, including prevention techniques. It felt like we hired a specialist to add to our arsenal of service pros! -
Review 153 (2023-09-21 - Rating: 5)
Stacey did a great job! She introduced herself. She was prompt and professional. She explained what the problem was and made the repair. Great experience! -
Review 154 (2023-12-03 - Rating: 5)
A little pricey but did get my toilet unclogged, someone came day before and couldnt complete the job leaving me with a unclogged toilet with ‘many people in the home and i feel i shouldve been offered a discount.. but anyhow the tech that came this morning was nice and got it running. -
Review 155 (2022-12-17 - Rating: 5)
We had a drain that has been plugged for a long time. We tried many times to clear the drain with homeowner grade snakes and could only get a tiny bit of it open which promptly closed up again with any use.The plumbing technician removed the toilet and used the professional grade snake that was large enough to do the job. It still took multiple runs at the blockage but he stayed on task until he had completely cleared the pipe. After clearing the drain he put the toilet back as he had found it and checked all of the other drains to make sure that everything worked as expected.Whenever I get another plumbing issue I will be calling them again. -
Review 156 (2022-12-26 - Rating: 5)
We had the nightmare of waking up on Christmas morning with two inches of water in our basement, but despite the holiday Josh was able to arrange for a plumber to come out before noon and total clean up the next day. This helped us with the crisis, and also helped to restore some of the holiday for our family. We are beyond grateful they were so responsive and helpful! -
Review 157 (2023-12-27 - Rating: 5)
Professional, expert service. Honest about risks & benefits of attempting to resolve my drain issue. AND everything works out splendidly, no problems. Thank you! -
Review 158 (2021-07-21 - Rating: 5)
Very prompt and were able to help same day! Gentlemen who fixed my garbage disposal showed me a quick fix for if the issue happens again and was so helpful-especially to a first time homeowner! Would highly recommend. Service fee was very average and typical of a service call. -
Review 159 (2023-12-18 - Rating: 5)
Mike was very polite. While the problem he was sent out to fix required more than snaking the tub, we weren’t charged since it wasn’t resolved. -
Review 160 (2022-12-24 - Rating: 5)
Emergency call after a busted, frozen pipe on a frigid holiday weekend. We’re just getting started in this process, but Josh was fantastic. Responsive, professional, and very informative in his initial visit. Stressful situation made much easier in the short term. -
Review 161 (2020-08-25 - Rating: 4)
The serviceman came promptly. I called in the morning and he was in my home fixing my faucet by the early afternoon. He did a great job and fixed it properly. My only criticism is that the price was higher than I expected. There may be cheaper options out there. -
Review 162 (2020-01-15 - Rating: 5)
From my first contact with RotoRooter all the way through to my problem getting fixed, my experience was totally positive. I got a return call within an hour and a serviceman (Christian) arrived within an hour. He was very professional and he knew his business. After I explained the situation, he immediately identified the problem and quickly proceeded to fix it. He also gave me some good advice about which wax ring to use and he had one in his truck. RotoRooter isnt cheap, but they were worth every penny. -
Review 163 (2023-11-29 - Rating: 5)
Bobby Griffith is our technician and he did an excellent job replacing our failed hot water tank. I recommend him if anyone have a need with plumbing work. -
Review 164 (2023-12-31 - Rating: 5)
Andrew was here promptly and worked quietly and cleanly. He explained the whole process as he worked and was very nice. Thank you! -
Review 165 (2019-05-31 - Rating: 5)
Chris B. Was fantastic. Our water heater was leaking and a truck arrived within 50 minutes of my call. Chris identified the problem immediately (needed a new one. I figured before I called. 19 yrs old) and had the new one installed within 2 hours. Professional. Cordial. Respectful. Good with people. Highly recommend. Oh...and the equipment he installed was appropriate for my needs. No upselling -
Review 166 (2019-07-04 - Rating: 5)
It was great! There was a delay in getting to me, but my kitchen sink wasnt an emergency. Once they arrived my quote was done quickly and they worked diligently and cleaned up after as well. Joshua Mack was great! -
Review 167 (2023-12-18 - Rating: 5)
Dave and Matthew came out and they were great! Got my water back on in no time at all. I would highly recommend them. Thank you! -
Review 168 (2023-08-28 - Rating: 5)
Stacy efficiently repaired all of our plumbing problems. She is highly knowledgeable and professional. I am very pleased with Roto-Rooter. -
Review 169 (2020-01-15 - Rating: 5)
The telephone contact was courteous and confirmed my information prior to submitting the support ticket. Within a few minutes Roto-Rooter called to confine that they had dispatched a technician and when to expect his arrival. The technician arrived on time and provided an estimate for the work. Once I authorized the work, the technician was efficient in resolving the problem and left everything in good order for the price quoted. I was pleasantly surprised when another Roto-Rooter employee arrived at my house about a half hour later to insure that the work was done to my satisfaction. -
Review 170 (2024-12-01 - Rating: 5)
Fred did a great job getting our hot water heater repaired -
Review 171 (2023-04-13 - Rating: 5)
The representative that came to my home was kind, understanding, professional, knowledgeable and most importantly honest. I will continue to use Roto-Rooter as long as they have employees like her. -
Review 172 (2023-12-25 - Rating: 5)
Beau was SUPER AMAZING. He is very knowledgeable and was absolutely professional. Would definitely call on him in the future. -
Review 173 (2020-07-19 - Rating: 5)
My sub pump went on a Saturday and flooded the basement so I was relieved when they were able to send someone out to begin work quickly even on the weekend. They communicated when they would arrive and quickly diagnosed the problem. They were in contact with my home insurance company right away which was a huge relief to have that handled. Joshua and Skyler were both very professional, friendly, and patient with my questions. They always wore their PPE in the house which I really appreciated. I would highly recommend them! -
Review 174 (2023-09-15 - Rating: 5)
Nathan answered all of our questions, was very respectful and polite! Good quality service and would definitely come back to Roto-Rooter if he stays our plumber!!! -
Review 175 (2019-07-15 - Rating: 5)
Massively clogged kitchen sink and nothing I tried would work so within 24 hours of contacting Roto-Rooter online, the plumber had been scheduled, here, and gone and my pipes are like new again. He even told me about the enzyme solution to help maintain my pipes and save us some cash down the line. Fast, friendly, professional service. Id definitely recommend them to anyone with plumbing issues. -
Review 176 (2023-12-31 - Rating: 5)
Andrew was quick and very professional. He was able to explain everything he was doing and give an honest quote. -
Review 177 (2019-07-24 - Rating: 5)
Paid exactly what was quoted, work was quoted to take 2 hours but only ended up taking 30 minutes (super fast which I appreciate). Any house fix always feels expensive, but I was thankful they were able to come out on short notice for the fix and just happy to have everything back in working order. Very kind and professional. -
Review 178 (2024-12-29 - Rating: 5)
Good customer service and everyone was very nice. -
Review 179 (2023-01-04 - Rating: 5)
Stacy did a fantastic job with installing our new garbage disposal. She was knowledgeable and efficient and very friendly. I would highly recommend her. -
Review 180 (2024-08-15 - Rating: 5)
Fred was amazing! He explained everything so I could understand and answered all my questions. He was very friendly and did a thorough and professional job. -
Review 181 (2019-08-18 - Rating: 5)
We scheduled a Sunday service for between 4-8. We got a call at 3:45, and Michael was at the door by 4:00. We were given our costs up front, and Michael worked hard to resolve the problem quickly. He was friendly, knowledgeable, and attentive. We felt we were in good hands. -
Review 182 (2022-09-03 - Rating: 4)
Service tech, Riley, tried to fix plumbing & was helpful with solutions that remain to be done. I understand the set fees for service rendered, however, if no service was rendered to the customer, I feel full charge shouldnt be implemented. I upgraded rating to 4 but only because of Riley. -
Review 183 (2023-12-27 - Rating: 5)
Nick was very pleasant and knowledgeable and got the job done right, fixed any issues that showed up along the way. -
Review 184 (2021-12-23 - Rating: 5)
Seth was very professional and persistent with getting my issue resolved before leaving. I would have been in a situation where I couldnt shower or even flush my toilets if he didnt fix the issue. He showed up a little faster than I was expecting and got me squared away. I would like Roto-Rooter to send Seth everytime I have any issues with my plumbing. I wish I could give him more stars than 5. Thank you!!!! -
Review 185 (2024-11-01 - Rating: 5)
Fred was helpful, caring, and knowledgeable. Would recommend him to anyone! -
Review 186 (2023-06-05 - Rating: 5)
We called them after trying (and failing) to fix it ourselves. She helped me understand what I was doing wrong and showed me the right way. She was knowledgeable and provided great service. -
Review 187 (2023-12-30 - Rating: 5)
Chad did a great job - kept the surrounding area clean and got the job done! Would highly recommend Chad. 5 star service. -
Review 188 (2023-12-21 - Rating: 5)
Came out fast and stayed until the job was done. Explained the issue and walked me through the process. Would call again if needed for another service. -
Review 189 (2023-12-18 - Rating: 5)
Excellent service. Prompt - in less than an hour after I called - thorough and efficient. Trevor was great. -
Review 190 (2023-10-27 - Rating: 5)
We extend a big thank you to Alonzo who went above and beyond with his professionalism, courtesy, and dedication. We are most appreciative.