Reliable Power Systems
Located in Deerfield beach, Florida
Address: 3400 SW 10th St, Deerfield Beach, FL 33442, United States
Phone: +1 561-757-4404
Rating: 4.8
Services
- On-site services
- Online estimates
- Appointment required
Categories
- Electrician
- Electrical installation service
- Gas installation service
- Lighting store
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-19 - Rating: 5)
Noel was wonderful and very quick with his work. Thoroughly explained what he needed to do and then followed up with all the work that was done in a very polite manner. Would use again and recommend highly. -
Review 2 (2025-01-01 - Rating: 5)
Noel was fantastic! He was very professional and knowledgeable about my standby generator. He explained everything clearly and even helped another vendor with a problem they were having. I highly recommend Noel for any generator service needs! -
Review 3 (2024-12-20 - Rating: 5)
Leandro came to do the final installation for our generator. He was on time. He explained everything very well to my wife and I walk this through all the different scenarios that we may have to step in waited and made sure that everything was working correctly. Answered every question we have we couldnāt be happier. It was an excellent experience. We recommend him high. -
Review 4 (2024-12-31 - Rating: 5)
David did an excellent job installing the cell phone service on my generator. Quick, efficient, professional and working seamlessly in no time. Highly recommend!! -
Review 5 (2024-12-17 - Rating: 5)
David provided exceptional serviceāhe was kind, professional, and extremely knowledgeable. He arrived on time, quickly identified any issues, and explained everything clearly and thoroughly. Highly recommend his expertise! -
Review 6 (2024-01-15 - Rating: 5)
So far everything is moving along very well! From the beginning of of our installation, the customer service, communication, permitting and installation teams have been top notch. Very professional and pleasant to work with. We highly recommend Reliable Power Systems! -
Review 7 (2024-08-21 - Rating: 5)
My technician Noel was fantastic. He called ahead and there was a storm brewing so we figured out what would happen if it did rain. He explained everything to me in easy to understand language. he answered all my questions, some of them very simple. He was very efficient and the whole service didnt take long at all. -
Review 8 (2025-01-02 - Rating: 5)
Joaquim handled the service in my Generac generator. He was perfectly on time, professional, explained what he was doing and had an excellent demeanor about him. Very pleasant experience. -
Review 9 (2024-10-23 - Rating: 5)
Reliable just finished installing a back up generator for our home in Delray Beach. Every aspect of the sale and installation was extraordinarily professional and immaculately done. They were transparent throughout ā meaning no surprises, which is always good. Their communications were simply outstanding. I received an email and a text every time a technician was coming to my home which included a picture so I could recognize the person. Every technician was as professional as they were nice and respectful. The installation was completed within the timeframe that they projected. I really cannot say enough, good things about the company and all of my dealings with them. -
Review 10 (2024-10-04 - Rating: 5)
Had them install a Tesla universal wall connector. They arrived on time, were very professional and their work was very high quality. Price quote was competitive also. Pleased with everything start to finish. -
Review 11 (2025-01-07 - Rating: 5)
Noel is a very professional and knowledgeable technician. He was very detailed when informing us of the status of our generator. He is extremely polite. -
Review 12 (2025-01-02 - Rating: 5)
Noel did a superb job solving my problem. He was courteous and professional. I am very satisfied. -
Review 13 (2024-11-14 - Rating: 5)
I called Reliable to diagnose why my generator wasnāt working and they sent technician Noel Mogesner. Noel was very good and quickly figured out the issue and showed me how the transfer switch works and explained what to expect during a power outage. He and his assistant were great. -
Review 14 (2024-12-26 - Rating: 5)
Dave came out and was very knowledge and reviewed details of the status and condition of the generator. Very helpful and knowledgeable. Great job. -
Review 15 (2024-11-28 - Rating: 5)
Reliable did a great job installing my Tesla charger and installing two surge protectors. Price was fair and communication and service were outstanding. -
Review 16 (2024-04-03 - Rating: 5)
Loui and his team did a great job! They were very professional and worked efficiently. Loui explained everything including the next steps in our installation process. Great team effort!Update: Marvin came out today and did the gas hook up. He was very professional and did a great job! -
Review 17 (2024-07-30 - Rating: 5)
We had Reliable come out today to finish up a project on our houseI was starting to lose faith in the company because things got a little confusing with extras that will put on.Bill Mullaney our salesman was able to straighten it all out and they sent out One of their technicians, Marvin WalkerUpon meeting Marvin, I was filled with confidence that everything would be taken care of and after a few Hours, he had our job complete to our satisfactionMr. Walker restored my faith and ReliableThank you, Marvin thank you Bill. Thank you Reliable for the completion. Of our project -
Review 18 (2024-12-27 - Rating: 5)
Dave was very efficient, kept me informed about each step and addition he was preforming. No problems -
Review 19 (2024-12-27 - Rating: 5)
As a graduate engineer I place the highest priority on quality, precision, and reliability. Reliable Power Systems delivered on all accounts with the recent installation of our back-up power generator. Id use them again. Leandro is knowledgeable, professional, and personable tech. He does excellent work. -
Review 20 (2024-12-26 - Rating: 5)
Excellent service, qualified technicians that are courteous and well trained.Back office support is exceptional. -
Review 21 (2024-07-25 - Rating: 5)
Excellent service. I was not at the house at the time that the generator service was done and so when the technician called me and told me that she could not check to see that the air conditioner kicked back On after doing the transfer switch test I requested that Iād be allowed to lower the temperature remotely so that the test could be conducted. She graciously accommodated me and everything tested fine. Excellent service excellent service technician. -
Review 22 (2024-12-23 - Rating: 5)
Noel came out to replace the lid of the generator after our roofing contractors had damaged it. He was very pleasant, punctual and did a great job! -
Review 23 (2023-03-17 - Rating: 5)
I was so impressed with the professionalism and helpfulness. The team they sent to do our work were amazing. One of the items on our list was to switch our chandelier with a very old fragile one. He put all of the crystals on the chandelier one piece at a time. He showed such respect for it and us. I highly recommend them. They went over and above our expectations. -
Review 24 (2024-12-17 - Rating: 5)
We had a wonderful experience once again with Reliable. Our technician Noelle was informative and a pleasure to work with. -
Review 25 (2024-03-07 - Rating: 5)
Today Lucas from Reliable Power System removed by old fan & replaced it with a new one . He was very professional & respectful of my home. He carried the old fan & box from the new one so I didnt have to. I would highly recommend Reliable Power System. -
Review 26 (2024-08-08 - Rating: 5)
The entire staff at Reliable Power Systems, from start to finish, has been wonderful, professional, efficient, knowledgeable and friendly with the instal of our new Generac generator. They are always available to answer any questions that we have. Everything went smoothly. We are very pleased and grateful! Thank you all! Steve and Josephine A. -
Review 27 (2020-05-11 - Rating: 5)
Our experience with Reliable has been first rate since our first estimate. Jennifer has kept us informed about permits, dates and times all along. Scott, Frank, Patrick, Treasure and Junior arrived this morning at the time specified. They were all very polite, industrious and knew their stuff!! They worked hard all day and maintained a great attitude. You can tell they enjoy working together as a team. We are very happy to have them here and know we are getting the best service. Then for the startup, Jarrod came to finish and set up the times, review all of information and answer any questions. Great team, great company!Recently, today and yesterday, we had more work done. Our generator check up Wednesday with Justin and Diego. Both were polite, and did a through check for the generator. Today electrical check up and fixing defective live plugs with Alex. He found a lot of issues we knew nothing about, fixing all of them. Also getting surge protection for the house which he explained fully. A great team! We highly recommend them for their expertise, professional workers and courteous demeanor. Always informed from the office and the field as to work done.May 11, 2020: Today we had our checkup for the generaor. Nathaniel was very good at calling and giving updates on arrival. After we talked about the condition and recommendations for the upcoming future. This company remains to me one of the most professional of all service companies. -
Review 28 (2024-06-28 - Rating: 5)
Reliable has been more than just reliable Each appointment date was as planned = their installation team kept us informed via text message of the expected arrival times. Today was the first inspection and it was approved immediately by the Palm Beach County inspector. I would highly recommend them for their courteousness and follow through. If you are looking for a reliable company this is who i would still recommend. Can hardly wait for the final inspections on my new Kohler 26Kw whole house automatic generator!!! STILL THE BEST GENERATOR SALES AND SERVICE EVER!!!! -
Review 29 (2024-05-05 - Rating: 5)
I recommend this company highly! They are the best company for keeping you informed every step of the way. Their technicians were polite, competent, and well trained. They made a mess of my yard, but when they left, you wouldnt have known it. Very neat both inside and outside of the garage. GREAT COMPANY!!!Start up technician, Matthew Giger was very patient with this 87 year old man, good teacher. -
Review 30 (2024-10-01 - Rating: 5)
This review is for Generator Supercenter of Fort Myers, FL. I was very impressed with the installation of my GENERAC generator. As you can imagine it is a complex multi-stage process. We live in Solstice which is part of Wellen Park in Venice, FL. In particular I want to recognize Taylor and Jake for their work on the electric connection. I forgot the name of the guy who did our final walk thru. He was really good as well. Overall it was a very good customer experience from start to finish. -
Review 31 (2024-12-24 - Rating: 5)
Noel was terrific as always, best tech ever! Thank you & Merry Christmas -
Review 32 (2024-06-04 - Rating: 5)
Reliable made it very easy to schedule and purchase a maintenance plan. David Cole was our technician and was extremely knowledgeable and got all the work done in a timely manner, including reminding us that we purchased an extended warranty! Glad that Reliable came highly recommended to me. -
Review 33 (2024-12-16 - Rating: 5)
Andres at reliable did an excellent job today-Serviced the generator and keeping us storm ready! Great attention to detail. -
Review 34 (2024-12-23 - Rating: 5)
Joaquin was an excellent service technician he checked all aspects of the generator and made sure it was working effectively before he left. -
Review 35 (2024-06-24 - Rating: 5)
Mr. Rodriquez was very factual, understanding and professional during the sales process. I look forward to talking to him again, along with the staff @ Reliable, during this process...6/24 Cable markers and Electric Crew here. All were professional and courteous and timely! -
Review 36 (2024-03-04 - Rating: 5)
10/10 would recommend to everyone I know with confidence. They show up on time and get the job done in a clean and effective way. We had a NIGHTMARE experience with another electric company and were pretty hesitant to bring someone else in... However Reliable Power Systems did an AMAZING job and has restored our faith in electricians. Lucas DeMartin and his team went above and beyond to explain the issues we had and came up with amazing solutions. Not only do they provide an amazing service but they are also competitively priced. Keep up the good work! -
Review 37 (2024-05-30 - Rating: 5)
Nothing but wonderful service from Reliable Power systems.the technician Matt gave me a call when he was on his way. Then when arrived. Told me a couple things I need to address. then even checked making sure when power was off didnāt mess up the settings on my dehumidifier. Thanks again, for the friendly professional service.C Schumal -
Review 38 (2024-06-09 - Rating: 4)
Overall, Reliable did a great job. All of the technicians that we dealt with from deciding where the generator and tank should go through all the stages of installation were courteous and knowledgeable. However, we had some issues with the office regarding scheduling. Our only other negative comment is the lack of coordination between Reliable and the inspections by FPL and Palm Beach County, which is not Reliables fault. -
Review 39 (2024-12-13 - Rating: 5)
Aneudy, was an excellent technician. My wife and I where very pleased with his service. -
Review 40 (2024-12-20 - Rating: 5)
David Cole was excellent, professional, and a pleasure to have help us in getting our generator up and running. -
Review 41 (2024-12-17 - Rating: 5)
Noel is amazing, very professional, friendly, and knowledgeable. Emergency service was at my house within the hour. -
Review 42 (2024-06-26 - Rating: 5)
First service call went smoothly - tech checked out the system fully, reviewed how things work, serviced the unit, and walked through various scenarios to help operate our home generator system. Tech was very helpful, clear, careful, and thorough. -
Review 43 (2024-08-05 - Rating: 5)
The field service technician Dave is outstanding. He was very thorough and explained a few things I had questions on. -
Review 44 (2024-07-18 - Rating: 5)
Their service techs are always professional and courteous. Our tech today, Tavares, was on time for a routine maintenance check of our generator. Job well done! -
Review 45 (2024-07-31 - Rating: 5)
Jaden was very professional and did a thorough semi-yearly check on our General generator. Excellent service department getting me an appointment so quickly. -
Review 46 (2024-06-24 - Rating: 5)
David Cole was fantastic, he explained how the Generator worked and installed the surge protector. I think that the company is lucky to have such a valuable maintenance man on the team. I would only want David back to service our generator in the future. Thank you. Linda -
Review 47 (2025-01-03 - Rating: 5)
Joaquim was very kind, friendly and professional. Very thorough. -
Review 48 (2025-01-06 - Rating: 5)
Unbelievably efficient!!! Dave Cole was the best ! Explained everything in terms I could absolutely understand!!!! -
Review 49 (2024-07-22 - Rating: 5)
The men working for Reliable Power systems did a good job installing my new generator. I myself repaired the torn sprinkler hose, but otherwise everything seems to have been done well. -
Review 50 (2022-06-13 - Rating: 5)
Reliable Power Systems arrived on time, Installed my 24KW Generator in one day. There workers were very professional, knowledgeable, and there attention to detail with the electrical hook up inside and outside was outstanding. The Tech that arrived several days after install was friendly and professional he took time to answer all my questions as well as take me through the whole start up procedure. Once again im impressed with this Company. -
Review 51 (2025-01-06 - Rating: 5)
Joaquim was excellent, very nice, & explained every perfectly! -
Review 52 (2024-05-01 - Rating: 5)
David, the Reliable tech, was a pleasure to meet. As the new owner of an existing installation, I had many questions and concerns which he fully addressed. In sum, a reassuring and informative appointment provided by a professional. -
Review 53 (2024-12-13 - Rating: 5)
Joaquim was excellent. Very thorough and explained to me what was being done. -
Review 54 (2024-06-19 - Rating: 4)
The technicians who come to your house are always very polite and professional. Their processes and phone tree can be frustrating to deal with when you have a problem. It took me several phone calls but they ultimately resolved my problem in a professional and efficient manner. -
Review 55 (2024-12-31 - Rating: 5)
Joaquim was thorough, friendly, and efficient. Excellent service! -
Review 56 (2024-12-13 - Rating: 5)
Plantation , Florida-Reliable Services and Power Mr. Illiano, the technician was at my home to perform an annual check up and tune up on the system.He was very knowledgeable and professional. -
Review 57 (2024-12-24 - Rating: 5)
David was great. We appreciated his explanations and attention to detail. -
Review 58 (2024-12-27 - Rating: 5)
Great experience with Andres doing our service today. -
Review 59 (2024-12-13 - Rating: 5)
Update 12/13/24. Company was sold and my review is now the complete opposite unfortunately. Under staffed both in field and office. 8 hour scheduling window, and still late. Wrong techs dispatched and then told no appointments for anothrer 5 days. Everyone in our community has experienced the same decline in service.One star and do not recommend.Two months and one day from start to finish. I would say, in 45 years of being in business, dealing with service people on a regular basis Iāve NEVER had such a good experience. I was notified every step of the way!! I would and will highly recommend you to everyone in our complex at Boca Bridges!!! -
Review 60 (2024-07-29 - Rating: 5)
Tim was very friendly and very professional. He came to the front door and introduced himself to let us know he would be working in the property. -
Review 61 (2024-12-24 - Rating: 5)
Mercy did a great job. Extremely professional company. The installation went smoothly and every detail was covered from permit approval to final set up and installation. Great company to work with. -
Review 62 (2024-12-28 - Rating: 5)
Andres was a great technician, very insightful and helpful. -
Review 63 (2024-12-20 - Rating: 5)
Excellent experience. Great to find an honest worker who knows what they are doing. -
Review 64 (2024-06-15 - Rating: 5)
The team that installed today, Nicolas and John were very courteous and efficient. We expected the job would take all day but they completed the work in 4 hours with minimal inconvenience of the power being out. -
Review 65 (2024-12-30 - Rating: 5)
Merci was great technician and provided fast and efficient service. -
Review 66 (2024-04-25 - Rating: 5)
Wayne,your tech was polite and professional. He did everything I asked of him and seeing that you guys cancelled my last two appointments I would give him an A+. I just gave him a check for a surge protector so please get him back out here ASAP -
Review 67 (2024-03-19 - Rating: 5)
Lucas performed his electrical work for us today. We were very pleased: he was knowledgeable, efficient, but thorough, and personable. He installed a new transformer for our outdoor lighting, a new surge protector, and a new fuse. We could not have asked anything more from Lucas. We are very satisfied Reliable customers -
Review 68 (2024-08-09 - Rating: 5)
This Team has been Reliable, dependable, on time, and very knowledgeable. I am glad we selected your company !!! -
Review 69 (2023-10-23 - Rating: 5)
The installation was excellent great people and very good work! -
Review 70 (2024-06-10 - Rating: 4)
They are still in the process of swapping/upgrading generator. Was told I would get a call today to coordinate schedules for next step, but instead got a text he was on the way! Luckily I just got home and didnāt have to leave again because even though normally that step doesnāt need to get into garage for electrical panā¦.however they did need to finisb up with electrical panel (they ran out of breakers or something last time). Their communication is awful!! They never answer the phone. I never know when or if they may show up, whether I need to be there or not. Not sure I will aign service contract with them afterall. -
Review 71 (2024-08-01 - Rating: 5)
Reliable Power Systems lives up to their name. Their employees are the greatest. We would recommend the in a heart beat. -
Review 72 (2024-12-17 - Rating: 5)
Joaquim from RPS is knowledgeable, professional, and friendly! He came and conducted an annual maintenance on my home generator under our annual plan. Great service and friendly technicians! -
Review 73 (2024-08-07 - Rating: 5)
Patrick, who does pre-inspection prior to insulation is a true gentleman, and conduct himself professionally and polite, and is an asset to Reliable power system. -
Review 74 (2025-01-08 - Rating: 5)
Mercy was wonderful, quick and efficient. Kudos. Thank you. -
Review 75 (2024-06-14 - Rating: 5)
Excellent work, prompt and easy to communicate with.Not trying to make a killing on us like the previous company.Kudos to Pat, a valuable spokesman for this company and the crew who worked through pouring rains to finish their work and also cleaned up after themselves. Thank you Anevdy L for todays work. -
Review 76 (2024-02-07 - Rating: 5)
David my technician was very thorough with the yearly maintenance. Im a retired contractor and he didnt miss anything. Peace of mind knowing your generator is going to work when you need it. Very satisfied with Reliable and their work. Recommended them to a few friends and they had the same experience. -
Review 77 (2023-11-09 - Rating: 5)
Patric Patton is a great asset to your company. Very knowledgeable and really nice person. Thank you Patric !! Note: they completed our installation last Friday....all the crews were very professional and did a great job. Just trying to clarify the large pile of sand left over from the tank hole. Damon Baldwin just completed some final electrical work before final inspection, 5 star, thank you Damon ! Crew came and took away sand pile and did a total clean up of the driveway sweeping and watering it down. Great job. Thank you Reliable !! -
Review 78 (2024-12-23 - Rating: 5)
Noel was very thorough and explained what was happening through the entire process. -
Review 79 (2024-01-27 - Rating: 5)
Reliable Power Systems is just that: reliable. You know a company is high quality by the way it attends to any issue that may arise after the sale. And Reliable Power Systems has immediately addressed some minor issues that occurred and it was done with such compassion. This is an extremely professional company that sincerely values its customers. I couldnāt be more pleased. -
Review 80 (2023-12-14 - Rating: 5)
Reliable Power Systems always delivers on their promises. They provide state of the art equipment and follow up with extraordinary service. Iāve been a satisfied customer for many years. They installed a Generac whole house generator system, which has operated flawlessly, several years ago and been have providing annual preventative maintenance services for the generator. Their staff and technicians provide exceptional service. I highly recommend them. -
Review 81 (2024-03-19 - Rating: 5)
So glad we found Reliable Electrical Services. They were not only to fix our pool light but to upgrade it with one with 7 colors and a remote. Lucas was our technician and quite a professional. Donāt hesitate to call them! -
Review 82 (2024-12-19 - Rating: 5)
The technician Noel was very courteous and knowledgeable of the product. He quickly identified the issue at hand and had the requisite replacement part on his truck. -
Review 83 (2024-06-26 - Rating: 5)
Lucas DeMartin is very knowledgeable and extremely professional and friendly! Please know that heās a true asset to Reliable Electrical Services. Eduardo Lopezā¦ not so much! -
Review 84 (2024-01-31 - Rating: 5)
From start to finish it was a great experience. They have a wonderful crew and do top notch work. The process was seamless and now I look forward to my first power outage to test out the new system. Thanks again Reliable Power Systems keep up the great work! -
Review 85 (2024-03-28 - Rating: 5)
Reliable Power Systems is a great company to work with for all your generator needs. I recently had a new generator installed by them, and I was very impressed with their service from start to finish.The sales representative was very knowledgeable and helpful. He took the time to understand my needs and recommend the best generator for my home. He also answered all of my questions thoroughly and patiently.The installation process was smooth and efficient. The technicians were very professional and courteous. They arrived on time and completed the installation quickly and neatly. They also took the time to explain how to use the generator and answer any questions I had.Reliable Power Systems pricing is very competitive. I compared their prices to several other companies, and they were the best value for the money. I am very happy with my new generator, and I would highly recommend Reliable Power Systems to anyone looking for a new generator.Here is a summary of the positive aspects of Reliable Power Systems:Great servicePersonable sales personnelCompetitive pricingI am confident that Reliable Power Systems will provide you with the same great service that I experienced. -
Review 86 (2024-12-16 - Rating: 5)
Leonardo was professional and explained the situation and completed the job quickly. -
Review 87 (2023-12-14 - Rating: 5)
Reliable has been installing a Generac at my home Paul Pierre has been one of the technicians I have been working with. Heās one of the most enthusiastic young man Iāve worked with recently heās very conscientious and knows exactly what heās doing. They donāt come like that very much anymore in the younger generation. I really admire his work ethics. His job is very neat and clean up by himself. Thank you. -
Review 88 (2024-12-06 - Rating: 5)
I no longer recall the name of the technician who came to my house and could not find it in your messages. However he was very nice and accommodating. I appreciated the fact that he said there was a bit of a hold when he first tested the air conditioning and said to keep an eye on the starter motor. He assured me that it was under warranty and to call if I thought the air conditioning was not going on properly. -
Review 89 (2024-01-11 - Rating: 5)
I found the Reliable power Systems crews to be well trained in their fields as well as polite and professional. the finished product was outstanding. The home office staff went out their way to make sure that every detail of the project was completed in a timely fashion and to a high standard. -
Review 90 (2024-01-23 - Rating: 5)
Your technician called before he came! Did a thorough check of my system and left me a detailed readout of what was done!I think Reliable is the perfect name for the company!If I need any additional work I would not hesitated to use them again -
Review 91 (2024-07-31 - Rating: 5)
TY was one of the best technicians I have had come do routine service on my generator! I wish you would always send the same Technicians ! -
Review 92 (2024-05-30 - Rating: 5)
Fantastic experience overall, from the sales associate who sold me the unit to the technicians that installed it. They took extra care to not destroy my landscaping and driveway when they had to dig the hole for the propane tank and bore the tunnels for the gas pipes going to the generator. -
Review 93 (2024-03-26 - Rating: 5)
Today Reliable completed installation of our whole house Kohler 26Kw generator. This was not our first generator - but first one at our new house. we had previously used two different installers/service providers - but I must say, RELIABLE was the best!!! Always on time, always explaining each step of the way, and just a wonderful company to deal with in all aspects of service, and installation. I cannot say enough good things about RELIABLE!!! -
Review 94 (2024-12-13 - Rating: 5)
Our technician, Mercy, did an outstanding job giving our generator a thorough checkup! He was friendly and worked diligently to get the job done. Many thanks! -
Review 95 (2024-09-10 - Rating: 4)
After a bumpy start getting the permits from PBC, the generator was installed in a timely manner. With each phase of the installation I received phone calls and text messages with dates, times and the name of the employee that would be arriving. -
Review 96 (2023-12-20 - Rating: 5)
Hi everyone, I wanted to take a minute and thank the folks at Reliable for excellent service. My annual maintenance went exactly as scheduled. Service was completed professionally by skilled engineers who knew the Kohler generator very well. They even got along with my dogs! Nice job and thanks again. -
Review 97 (2024-04-11 - Rating: 5)
Today was phase 2 of our generator hook-up. Marvin did the gas plumbing and regulator hook-up. He was very professional, polite and efficient. In speaking with him he mentioned that he had 30 years of experience which is very comforting! He did a great job! -
Review 98 (2024-02-22 - Rating: 5)
This is a top-notch company. The best way to determine the quality of a company is how it responds when something goes wrong. Late Sunday I had a backup in my house. I called a plumber who came out and temporarily cleared the line. He felt that the backup was due to sewer line damage from the machine used to dig the hole for the propane tank. This is a known risk even in the best of hands. I immediately reported this to Reliable. At the crack of dawn Monday morning two workers from Reliable showed up and manually dug out the hole. They found the damage and repaired it. The project manager called me and without me having to ask, informed me that Reliable was going to credit my account for the cost of the plumber visit. This is the way a well-run, responsible company operates. -
Review 99 (2023-09-19 - Rating: 4)
Reliable provided us with a great product at a competitive price. The service teams were all excellent with well-trained and amiable technicians. I only withhold the 5th star because it took much longer than we anticipated to complete the whole project. It had to be done in phases over a period of three weeks with several different teams of specialists. In the end, however, we are pleased with the finished product and appreciate the thoroughness of the Reliable Power Systems teams. -
Review 100 (2024-03-16 - Rating: 5)
Very professional project by all concerned .Salesman, Installers and Project Manager all did their part in an outstanding manner with no time wasted and not a penny over the quoted price. We could not have done any better with anyone else. -
Review 101 (2023-10-16 - Rating: 5)
Today was my first year check on my generator. Noel Mogesner came to do the service. What a refreshing young man. He was so nice to explain what he was there to do. After he explained everything he did and that my generator was in great condition. He was a pleasure to have at my house. He was so friendly and kind with a great smile. I hope he comes back next year to do the service. Keep up the great work! -
Review 102 (2024-12-19 - Rating: 5)
Joaquim was friendly and knowledgeable. Great service! -
Review 103 (2023-12-22 - Rating: 5)
In terms of professionalism, expertise, capability, follow-up etc, this company is top-notch. They stayed on top of the installation from beginning to end, and each individual whether working with gas, electric etc.,was totally knowledgeable and professional.My only negative comment is that some left discarded parts on the ground, someone used the hose and left it unrolled in the grass, someone broke branches but left them hanging . Their contract says they are not responsible for sod etc but they should pick up after themselves. All their technicians are polite, informative, top notch. I would use them again and again. -
Review 104 (2023-09-14 - Rating: 5)
The two electricians who came to my home today did an excellent job! They were very professional, worked expeditiously, were very knowledgeable, and respected my home by meticulously cleaning up when needed. Both young men seemed to really enjoy doing their job! I will definitely be telling my family and friends to use Reliable Electric for all of their home electrical services. -
Review 105 (2023-11-20 - Rating: 5)
Fortunately, I had a co-worker who purchased a Generac from Reliable. She informed me the process would be sign contract and then a period of nothing. This was the process. But, once permitting was complete, the process was fast and smooth. All employees from Reliable were professional, knowledgeable and personable. The process was long, yet any questions needing answered were always done in a timely manner. I would recommend Reliable to anyone seeking generator install. -
Review 106 (2023-11-27 - Rating: 5)
Greg and Micole, the 2 Reliable technicians who installed my new generator, did an excellent job! They were knowledgeable, very professional and kept me informed throughout the entire process. In addition, the disruption of power to my house was minimal; I was notified before it occurred. I was very impressed from the days start to finish. -
Review 107 (2023-08-26 - Rating: 5)
Very customer-centric business. When a manufacturerās part on my generator failed after only one year, Reliable needed to come out and replace it. They urged me to contact the manufacturer because it didnāt seem right for me to pay for another part that should have lasted much longer. When the manufacturer was no help, Reliable helped make it right by offering me an extra year of service, which offset the expense of part. Excellent customer success team, and very professional staff. -
Review 108 (2024-02-21 - Rating: 4)
I previously wrote about an unpleasant experience with Reliable. Since, they have gone out of their way to rectify the issue to my satisfaction. Their professional customer service personnel worked with me, and our problem is resolved. -
Review 109 (2023-08-23 - Rating: 5)
I have used Reliable since I moved to Florida over 12 years ago. Each technician I have had has been wonderful. Today it was Eddie and he was great. He was polite, efficient and cleaned up after he finished the job. I couldnāt be more satisfied. -
Review 110 (2024-05-03 - Rating: 5)
My technician Tavaras did a great job. He is a true professional and a credit to your service force and to Reliable.S. Kane -
Review 111 (2024-06-13 - Rating: 5)
David Kennedy is a terrific representative of your company. He has worked with us through a number of problems and always has a solution. You are lucky to have him.John Smart, generator customer. -
Review 112 (2023-10-27 - Rating: 5)
After 3 other companies (of whom at least 2 Im sure you can guess the name) either failed to do the job and/or just never showed up, the fourth try was Reliable Power.These guys are phenomenal! From Matt, the sales rep, to all of the installation guys. Matt told us to be patient because hooking up a new whole home generator happens in a few steps. I thought it was going to be weeks. The electric was hooked up the next day! The gas the following day! Now the startup will be next week (today is Friday). They are so responsive and reliable! I cannot believe how great these guys are after 3 absolutely horrible experiences. All I can say is Im glad the other companies didnt get this job and Reliable did! They deserve the mid 5 figure job! -
Review 113 (2023-06-26 - Rating: 5)
Steve, Mike, and Eduardo were all fantastic. All very professional and helpful. They happily answered all my questions and explained everything thoroughly. They installed my Tesla charger extremely fast. 5 stars all around, would definitely recommend this company. -
Review 114 (2024-05-30 - Rating: 5)
I have now observed Lea Delima and, well it was a pleasure to watch a professional who definitely knew what he was doing. An artist at work in his trade for sure. And very patient instructing me, the homeowner how to correctly operate my new Generac 18KW unit. -
Review 115 (2023-09-14 - Rating: 5)
Reliable Power Systems has been easy to work with, they keep their schedule, and every tech weāve had has been super friendly and helpful. Our recent tech Noel was amazing and knowledgeable. We are very happy with our contracted services. -
Review 116 (2024-06-07 - Rating: 5)
Impressed with the service we received. Technician arrived on time and answered any questions we had. Really glad we chose Reliable for our generator needs. -
Review 117 (2023-11-29 - Rating: 5)
Today began the process of having Reliable visit my property to plan for installation of a Tesla Wall Charger. This was done by Eduardo Lopez. This young man renews my faith in the next generation of experienced, professionalism and caring professionals. After a thorough analysis and inspection, Eduardo clearly described the options and I will be moving forward with the installation which will also include an upgraded electrical panel. This company is one of the most professional and customer service oriented operations Iāve encountered in South Florida.! -
Review 118 (2023-09-12 - Rating: 5)
Thank you for servicing our home generator. Our tech ādidnāt have a cardā and I have forgotten his name, but we were very happily with his professional business and attitude. When he finished he advised us everything checked out well and that the office will send us a email and ask for our comments. Mike & Sue Wigderson.PS. Just read the full report with photos. We are even further impressed with the quality and detail of our home generator service and inspection. Thank you āFor Your Service ā. -
Review 119 (2024-06-26 - Rating: 5)
Dave Cole was my technician he is excellentHe explains everything he is doing and is good at suggestions to help equipment last longerHe is careful and and respectful -
Review 120 (2023-09-09 - Rating: 5)
EXTRAORDINARY! Have never dealt with a more professional, knowledgable organization from start to finish. Their attention to detail and perfection was beyond reproach. Would recommend their services without a doubt. Would give them more stars if we could. They ARE the BEST in their business! -
Review 121 (2024-02-09 - Rating: 5)
Installation happened sooner than originally expected and everything ran smoothly. Reliable Systems was in touch from start to finish and they delivered on all promises. I highly recommend the company for the sale and installation of Generac generators. -
Review 122 (2023-12-06 - Rating: 5)
I had 3 Reliable employees at my house to do electrical work- Luis, Mario and Jean. These were young men in their 20s, and were totally professional, courteous, knowledgeable and hard working. They told me Reliable is training them with continuing education classes, and paid for them to be certified electricians. This country has a shortage of young trades people, and I applaud what Reliable is doing. We need more companies to follow Reliables lead. A great Company, and definitely terrific employees that I dealt with yesterday. Im glad I chose Reliable to install my generator.My name is Ray and I live in Boynton Beach. -
Review 123 (2023-11-08 - Rating: 5)
The team of technicians that appeared at my home seemed energetic, knowledgeable, and skilled at their job. They worked efficiently throughout the day and completed the installation in about eight hours. Very clean work. Now we wait for inspections. -
Review 124 (2024-05-09 - Rating: 5)
Great place to have a home generator installed. They handled all the city / county permits and inspections. They also worked with the HOA to complete any required documents.I really like the fact that they are a one stop shop for electrical, generator, and natural gas installs, service, and repairs. -
Review 125 (2024-01-16 - Rating: 5)
Lucas and Daniel did an outstanding job replacing our entire breaker box including new breaker switches. In addition, they installed four fire detectors and one was on our 15 foot high ceiling. Not only were they excellent electricians but they were very courteous and considerate. I can see why the company is the only electrical company that has the approval of Lindstrom Air Conditioning and Heating. -
Review 126 (2023-12-06 - Rating: 5)
Technician showed up on time. Introduced himself and proceeded to throughly checked system out. Before leaving, he explained what items he checked and the status.Very professional and courteous individual.Received an email report which was detail and easy to follow and..understand. -
Review 127 (2024-06-06 - Rating: 5)
Great annual service call. The technician was professional, knowledgeable and friendly. All is well with my Generac.generator. I recommend this company without reservation. -
Review 128 (2024-06-22 - Rating: 5)
David Cole did an amazing job maintaining my generator. My generator was faulty, overheating and not running well. It was perfect when he left. -
Review 129 (2023-10-30 - Rating: 5)
Our technician Timothy Warren went above and beyond to clean up the installation area. When our dog got loose (not related to him) he retrieved her before she could run out into the street and brought her back. Great care taken all around! -
Review 130 (2023-08-30 - Rating: 5)
Rob, the Master Electrician/Sales Rep who gave me a whole house generator evaluation is a true experienced pro. He answered all of my questions and Reliable gave the best price and value compared to others. Do business with this BBB highly rated company. I signed my contract with them today.Update 8-29-23. Generator installation was very professional and electricians did a great neat job. First start-up and testing today and everything went 100%. I highly recommend Reliable Power Systems. -
Review 131 (2023-07-26 - Rating: 5)
Excellent Service provided by Loubens JaniverHe was a pleasure today and should be acknowledged for his professionalism and personal integrity calling his supervisor on his own to straighten out an issue with coverage. He explained the issues my generator had and fix it providing me with updates while he was working on it. Bravo Reliable for hiring such a dedicated employee. -
Review 132 (2024-07-31 - Rating: 5)
Generac APP was installed today. Great job. Installation is now complete. -
Review 133 (2024-02-29 - Rating: 5)
I am very pleased with all the work reliable did. All the crew members were polite and professional. They cleaned up nicely after stage of the project. -
Review 134 (2024-06-05 - Rating: 5)
Very satisfied with Reliables communications regarding final approval on my generator installation - from the field rep to the inside coordinator. Thank you. -
Review 135 (2022-12-12 - Rating: 5)
Have used Reliable Power Systems for about 1 1/2 yearsā¦and so far I have been very pleased with their service. Whenever I have called they are able to pull my account up immediately and whoever I have spoke with has been friendly and helpful. I had an issue with a lapse in my remote monitoring due to outdated equipment that wasnāt my fault and they extended my contract period so that I didnāt end up paying for service during the time I wasnāt being monitored, and I didnāt have to ask, they just did the right thing, including the necessary service call (I am paying for annual monitoring/service). And when they said they will call me back on an unresolved issue, they actually did. Just had a service tech (Wayne) complete my annual maintenance service. He was prompt, polite, thorough, knowledgeable and kindly answered all of my questions about my generator. I havenāt used this company for long, but as of now I am pleased and would gladly recommend them. -
Review 136 (2024-07-18 - Rating: 5)
Amazing communication throughoutVery professional and polite techniciansThis company is the only choice as far as I am concerned -
Review 137 (2023-10-10 - Rating: 5)
Reliable Power is second to none.the installed a generator in my house. extremely professional.They took care of all the requirement of the HOA and town requirements. they came on time they installed the generator with very well trained employees. they came prepared. i could not ask for more. i will recommend Reliable power to everybody. -
Review 138 (2024-01-29 - Rating: 5)
I highly recommend Reliable Power Systems! Not only did my installation several years ago go seamlessly, their regular maintenance service is a pleasure. No hard upselling and very communicative. True professionalism which is hard to find these days.. -
Review 139 (2024-12-30 - Rating: 5)
Mercy was the tech who came out,Tech is knowledgeable, explained all processes and what he worked on. Neat work. -
Review 140 (2024-04-22 - Rating: 5)
David Cole came out did a generator maintenance n explain everything so clear that I was able to explain it back to my husband and he was very respectful n friendly. It was a pleasure for me to have him as my technician. -
Review 141 (2024-05-08 - Rating: 5)
Technician was great. He was professional, patient, very helpful to me as we had a medical emergency and I wasnāt sure if I would be available last minute for the inspection. -
Review 142 (2023-06-29 - Rating: 5)
Had my electrical panel replaced. No pushy salesman stuff here. Quality work. Both techs that came out were very nice, professional, not pushy, the end result is very cleanly installed and works well. Would very much recommend. -
Review 143 (2024-12-19 - Rating: 5)
Mercy did a great job . Professional and efficient -
Review 144 (2023-12-08 - Rating: 5)
If you an an electrical issue with your generator please ask for Lucas as your technician. He is a master electrician. He is fast, efficient, neat and pleasant. He fixed our issue and then explained everything do us clearly and concisely. If I could give him more than five stars I would do so. -
Review 145 (2022-09-30 - Rating: 5)
Great company with excellent service!!! Kyle did a great job as a sales person. The office did a great job keeping us informed as the process went with the city. The installers knew their jobā¦.everything went smooth. They cleaned up the work area nicely. I would recommend this company for all your electrical and generator needs. -
Review 146 (2024-06-21 - Rating: 5)
For both my generator and electrical work, the staff from Reliable always do a good job, but today I needed a repair to the electrical system and David Cole was exceptional! He arrived quickly, understood the problem immediately, had all the parts needed to complete the job, worked efficiently and quickly, and explained how the system had been damaged and how the repair would prevent a recurrence. You can not ask for more. -
Review 147 (2023-08-05 - Rating: 5)
I had Luis and Mario do my generator install and they were great. They were very professional, did clean work and they had no problem answering any questions that I had. I was told that my power would be off between 2-5 hours and they had it back on in 1.5. Overall great experience, I would highly recommend this company! -
Review 148 (2023-12-05 - Rating: 5)
Your service starts with the first phone call. Theyāre courteous and kind and very very helpful. Your manager Henry was great and so was the service person David. Great people and great service. Make a great company! -
Review 149 (2023-08-14 - Rating: 5)
My electrician Eddy did an AWESOME job very professional im quite pleased with the results -
Review 150 (2024-12-30 - Rating: 5)
Joaquim was excellent and very professional! -
Review 151 (2022-07-22 - Rating: 5)
Had a wonderful experience with Reliable. Everyone was very transparent. All aspects of the process were detailed and laid out for me. All of the technicians were wonderful, from the electricians, installers, plumbers and Winston our startup technician. He was wonderful. He was on time and knowledgeable. Will be asking for him for our 1 year maintenance check. Great company to work with and Iām so happy to know my house has power in case of an emergency. Would recommend to anyone looking for a generator! -
Review 152 (2024-08-01 - Rating: 5)
Great maintenance work today. Very knowledgeable, efficient, thorough and pleasant. -
Review 153 (2023-07-03 - Rating: 4)
Overall good experience and excellent installation of a superior product. We are thrilled to finally have our house generator operating. Would have rated a 5 Star but didnāt expect it to take nearly 2months from initial install day to startup! -
Review 154 (2023-11-27 - Rating: 5)
Service technician call ahead and showed up on time. Very professional walked me through everything that I didnt know and completed service as he was supposed to. I would recommend this company to anyone. I am very satisfied. -
Review 155 (2024-12-17 - Rating: 5)
Leandro was great, very helpful and on time. -
Review 156 (2024-07-18 - Rating: 5)
The technican was very nice and knowledgeable.He explained everything to me .He is an asset to your company -
Review 157 (2022-08-21 - Rating: 5)
We have used Reliable several times and have been completely satisfied with their services. Recently we had them replace 9 high hat fixtures on a 20 foot ceiling. Job well done! Chris Garcia was fantastic. -
Review 158 (2023-08-30 - Rating: 5)
Recently had our Generac Home Generator installed by Reliable Power and couldnt be more satisfied. The team was professional, efficient, and made sure everything was done to perfection. Highly recommend for anyone in need of top-notch service! -
Review 159 (2024-07-23 - Rating: 5)
We are out of town as our generator is being installed. The communication has been ongoing and everything so far is great. -
Review 160 (2024-07-03 - Rating: 5)
Matt was very friendly and efficient - making sure that we understood how generator worked and answering any questions we had. -
Review 161 (2023-11-10 - Rating: 5)
We have been so impressed with Reliable Power Systems and our whole house generator purchase & installation. A special thanks to Patric Patten who came out pre-installation to answer questions, troubleshoot and mark the location. And then a huge thanks to Max Elme and Jean Aine - they were knowledgeable, professional and worked tirelessly to complete the installation. -
Review 162 (2023-12-01 - Rating: 5)
Peter M performed my annual service today. He was professional and informed me of each step he completed. The system checked out and is running as intended. Iām am quite pleased with Reliable Power Systems. -
Review 163 (2024-02-13 - Rating: 5)
Martin was super kind and very thorough in demonstrating the how to our our new 26kw generator. He even filmed it for future reference. And helped install tbe app. We r grateful. -
Review 164 (2022-07-08 - Rating: 5)
Outstanding experience, excellent company to conduct business with from sales to install to service of unit. I would highly recommend to others! The service technician, Winston, who is assigned to my unit for the yearly service contract does an amazing job. He is punctual, professional and informative. Thank you again for providing stellar service! -
Review 165 (2022-08-28 - Rating: 5)
I wish to congratulate Winston who just did the annual servicing and inspection of my generator. He is amazing in every way. He did a fabulous job. He was extremely through, paid attention to all details, totally cooperative, incredibly well informed, and very, very excellent in all details.This is the second time he has worked on my equipment, and I wish to commend him high. I applaud Reliable for having such great people working for them! -
Review 166 (2023-01-24 - Rating: 5)
Our experience from start to completion has been one of the best Iāve ever experienced. Coming from world of construction it says a lot! Reliable has been, professional, efficient, timely and kind. we could tell our business mattered and that they care about their clients. Well done reliable! -
Review 167 (2022-11-03 - Rating: 5)
So, I had an appointment scheduled with the company but needed the city to witness the inspection. Long story short, the appointment fell through. I was upset and called the company to lay into them for wasting my time. When I tell you the rep was so professional. She held her composure and handled me like I was her only customer. She explained where we BOTH went wrong and we resolved the problem and rescheduled the appointment. Fast forward the Technician Oswald came and his customer service was on point. I will definitely continue to use their services -
Review 168 (2023-11-07 - Rating: 5)
Jevaughni Atkinson was very polite, knowledgeable and professional. Very happy with my first experience with Reliable Powerv Systems. Will recommend your firm to anybody who asks me. Thanks! -
Review 169 (2023-10-13 - Rating: 5)
I have an old Generac generator that was here when I purchased my house. Dave came out to look at it. He replaced the battery and it fired up but very old and probably not worth putting money into it. He will have someone come out to give me replacement costs. At that point I can decide to get a new unit or dive into old parts on the older unit. Thank you for the honesty. Highly recommend. -
Review 170 (2023-12-01 - Rating: 5)
Danny and Angel were very professional and friendly. They are nice guys who did a great job. I will try to request this team going forward for all of my electrical needs! -
Review 171 (2022-12-27 - Rating: 5)
Chris G is the most professional, skilled & friendly! Always does an A+ job & it is a true pleasure to have him in our home!Reliable as a whole is one of the very few contractors we have relied on since 2014! Thanks to you all....from in office logistics to field techs! We seriously appreciate the level of service provided - so refreshing! -
Review 172 (2023-10-05 - Rating: 5)
Todayās routine service of my generator was efficient and easy. Eric called 30 minutes prior to arriving and immediately got to work. He gave me the rundown when he was finished and promptly emailed me all of the information about the work he had performed on the generator.