Scotts Appliance Service (Baldwin county, Mobile county)

Located in Daphne, Alabama

Address: 25350 Friendship Rd # 1, Daphne, AL 36526, United States

Phone: +1 251-621-8063

Rating: 4.4

Services

Identifies as women-owned
On-site services
Online estimates
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
They came out to fix our Frigidaire refrigerator. The error code indicated that a sensor had gone bad. They showed up on time, let us know that it could be the sensor or the motherboard. There is no way to tell until you try to replace the sensor. We chose to try the sensor replacement because it was cheaper. Of course, it was the motherboard. They ordered that part and came out to install it at no additional charge (other than the part). Again, showed up on time, were clean, courteous, and professional. I would not hesitate to use them again or recommend them to anyone who needs an appliance repaired.

Review 2 (2024-08-09 - Rating: 5)
We have had four appliances serviced by Scotts. They are timely and efficient. They are my go to appliance company. Their techs are very polite, efficient and knowledgeable. We have several rental houses and I trust their techs to go and provide me with the necessary feedback to move forward with a repair.

Review 3 (2024-04-14 - Rating: 5)
We had our 1 year old Whirlpool Refrigerator with ice maker go out on us after just a year after we purchased it .Scott’s Appliance came out, in a very timely manner, and ordered parts to fix this issue.We have had nothing but excellent service from this company, Mike S was our tech and he was so knowledgeable about how we needed to fix this.Ellen Scott, and her entire team have always taken our calls, made appointments as quickly as possible, and the contact and follow up with this company is amazing.I highly recommend them for any appliance repairs.They will definitely be our first call if, and when we need them.We highly recommend calling this company first.

Review 4 (2024-01-04 - Rating: 5)
Wendell Scott has been a blessing to my wife and I. Our washer,dryer and refrigerator came from his shop and have all worked great. We had a little issue with the washer and Wendell came out late in the evening and drove back to his shop for a part. He got it fixed and the price was reasonable. This man has worked with churches to help people in need of appliances. He’s a good honest man and in my opinion a fine technician. I encourage anyone needing the services of a fine appliance technician to call on Wendell Scott. He’ll do a good job and do you right.

Review 5 (2023-01-04 - Rating: 5)
Kept appointment time and Tech was very knowledgeable and professional. Samsung dryer issue resolved. Definitely recommend. Im in Mobile, called Samsung and requested Scotts as the repair company.

Review 6 (2024-02-02 - Rating: 5)
Super pleasant experience!! I received next day dishwasher repair with Zach, along with a little education. I highly recommend Scotts and wouldnt hesitate to call them for my next emergency. Thanks again Zach!

Review 7 (2023-09-11 - Rating: 5)
Reginald, the service technician, was courteous, professional, knowledgeable and trustworthy, He installed a motor for our dishwasher successfully. He did an amazing job overall. I will definitely recommend your appliance service repair to friends, family and neighbors.

Review 8 (2024-08-09 - Rating: 5)
Best in town, got an appliance that shut down call Scotts, they are like a broken xbox they dont play no games, they get your broken samsung and turn in into a mean green washing machine.

Review 9 (2021-12-05 - Rating: 5)
Ellen was so nice on the phone and scheduled our appointment promptly to check out our broken dishwasher (right before Thanksgiving, no less 😱). The service call fee was reasonable. Our technician, Zack, was prompt, polite, and incredibly transparent with us about what our options were. We ultimately wound up needing to get a new appliance, but I will be using Scotts for our future repair needs!

Review 10 (2024-05-22 - Rating: 5)
Professional, Came out exactly when scheduled, did what they said they were going to do and charged a fair price for the work performed. You cant ask for more in terms of service and loved working with all the staff!

Review 11 (2023-01-30 - Rating: 5)
Our tech, Zach was very professional and honest. Unfortunately, about 2 hours after service our Freezer died but it was time. I would definitely recommend Scotts Appliance Service for any future needs!

Review 12 (2022-10-21 - Rating: 5)
Reggie was fantastic service tech. Showed up ahead of time, very honest about the repairs. (*Ice maker issues) He was professional and even make sure that he cleaned up the area that he was working in. Reggie, thanks for your service. I know that its very stressful dealing with the public, I am praying that you keep the good attitude. The ice maker is working and I am one happy customer.

Review 13 (2020-08-31 - Rating: 5)
Fast, friendly and efficient service. Technician identified problem quickly and though a part was needed for repair when the part arrived a follow-up appointment was made and was completed within a few minutes after the same technician arrived. Im very happy with Scotts Appliance and will definitely call again when the need arises.

Review 14 (2020-08-07 - Rating: 5)
Our brand new Thermidor refrigerator stopped cooling after only 2 months. Mike serviced the fridge, but unfortunately I had to call him back around 3 in the afternoon. He arrived by 4 and did not leave until 7 in the evening. What I most appreciated about Scott’s is that Mike’s responsiveness to my call and would not leave until he was satisfied that the fridge was fixed. I have to believe that many repairmen, when you call 3 in the afternoon, would say that they will be there first thing in the morning, but not Mike. I will definitely be using Scott’s again for all my appliance repair needs. Great service!

Review 15 (2019-09-04 - Rating: 5)
I have a self serve dog wash and do a ton of laundry every day. My washing machine broke down and I was in a panic. I called Scotts Appliance and spoke with the nicest woman who got someone out to me THAT day. Im not sure what would have happened if they hadnt helped me that quickly. The service tech was friendly and seemed very knowledgeable. He explained what was wrong and how he was going to fix it - which usually never happens - turns out it was something simple. I highly recommend these folks. Ill never call anyone else now.

Review 16 (2021-09-11 - Rating: 5)
Excellent service! Reginald was courteous and respectful. He worked hard to try to fix our Samsung ice maker in a refrigerator that is 18 months old. Because it is a Samsung, it could not be repaired. My advice - if you have appliance issues call Scotts Appliance Center. If you need a new refrigerator DO NOT buy a Samsung!

Review 17 (2021-06-01 - Rating: 5)
While we didnt follow through with the repair of our washing machine (as recommended by Zach the technician due to the parts are no longer available), I still will recommend these guys as they are very professional, prompt, and certainly courteous. If I have appliance issues in the future they will be my first call!

Review 18 (2022-05-11 - Rating: 5)
I would highly recommend Scott’s repair service!The tech, Zack was great in diagnosing to the final repair was great. Thanks to the whole team for getting me scheduled and the oven repaired right the first time.

Review 19 (2024-01-08 - Rating: 5)
They sent someone out right away... Zach was polite, professional and friendly..Will use them anytime we need an appliance repair!!!

Review 20 (2024-07-13 - Rating: 5)
Samsung Fridge wasnt cooling. Service tech came in, took apart, thawed, got fan working again, pointed out issue that was causing and put it back together. Its an old fridge that Im going to try to keep until it goes. Was really impressed with promptness and repair. Awesome!

Review 21 (2022-09-03 - Rating: 5)
Their service man was excellent! He advised me to buy a new washer and which one specifically for my needs with a list of places that carry them, which was SO very helpful to this new home owner!

Review 22 (2022-02-04 - Rating: 5)
The repair technician was very prompt and professional. Special thanks to the receptionist who went far and beyond to get us on the schedule. I would recommend this company a thousand times over. Thanks again!!

Review 23 (2020-01-21 - Rating: 5)
Well pleased with technician , he was knowledgeable and very courteous . had me fixed quickly and at a fare price . Thank you Micheal at Scotts Appliance Repair .

Review 24 (2020-01-21 - Rating: 5)
Micheal was awesome! He took care of everything and was very helpful! He answered all of my questions and made sure everything went well! Best customer service I have ever had! I fully recommend this company and Micheal!!

Review 25 (2023-07-08 - Rating: 5)
Really great, fast and competent service. I am glad I found these guys after buying a house with older appliances!

Review 26 (2019-09-20 - Rating: 5)
Honest and quick services. We had a quick repair to our dishwasher and the office lady, Ellen, was so polite and helpful.

Review 27 (2020-01-21 - Rating: 5)
My dyer was making a loud noise and Micheal knew what the noise was explained everything to me and did a amazing job. My dryer is working wonderfully.

Review 28 (2024-01-11 - Rating: 5)
If you want someone to truly exceed your expectations around appliance repair, first call Scott’s Appliance and then make sure you ask for Zach! Zach came to my mom’s house last year for a shrieking, squeaking, squealing dryer. After making his diagnosis, we ordered the parts and when they came in after a few weeks, he dropped by and installed them. No muss, no fuss, no drama.A couple of months ago, our dryer started the same thing. We called, Zach ordered the parts, and came by today to install. Clean, pleasant, enthusiastic, knowledgeable, and efficient. He took the dryer apart, installed the rollers and belt, got it back together, checked it out, cleaned up and both Zach and the dryer were ready to go!A super easy group to work with; punctual, proficient and all about customer service. I highly recommend them to all.

Review 29 (2022-01-23 - Rating: 5)
Always on time. Very knowledgeable and honest. If it cant be fixed, they tell you up front. I highly recommend this company!

Review 30 (2019-11-25 - Rating: 5)
Great service. Quick turnaround. Got my oven fixed in time for Thanksgiving. They rock!!

Review 31 (2024-03-03 - Rating: 5)
Every honest. They arrive on time and know their business.

Review 32 (2023-10-06 - Rating: 5)
Zack showed up on time. Very friendly and professional. Very knowledgeable and found the issue with my washing.machine. explained the problem in terms that I understood. This is a top notch company and would definitely recommend.

Review 33 (2020-04-07 - Rating: 5)
Quick response-next day. Refrigerator wasnt cooling effectively. The day before Mike (the technician) arrived, we reset the power to the fridge. This may have corrected the problem. But, Mike performed a thorough exam. He explained that although the fridge was showing a little bit of its age, it was now functioning properly. He elaborated that there could be many possible causes for the non cooling issue. But, whatever the case, it is working properly now.Obviously, not being a refrigeration expert myself, he couldve told me anything. I appreciate his honesty and integrity. He also reminded me, that in the event the fridge acted up again within 90 days, there would be no additional service charge to reinspect.Very satisfied with Scotts Appliance!

Review 34 (2018-05-23 - Rating: 5)
Had a great experience when I needed appliance work completed. Very honest and helpful and I felt confident they were shooting me strait. I will definitely use them again if I run into problems in the future.