Wickford Appliance Sales & Service

Photo of Wickford Appliance Sales & Service

Located in Cranston, Rhode Island

Address: 108 Atwood Ave, Cranston, RI 02920, United States

Phone: +1 401-383-7700

Rating: 4.9

Services

  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Assembly service
  • Repair services
  • Service guarantee
  • Quick visit
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Appliance parts supplier
  • Appliance repair service
  • Appliance store
  • Refrigerator store
  • Washer and dryer store

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-05 - Rating: 5)

    Sales people were super helpful and accommodating, advising on the best options for my price range and best fit for the limited space I have. Tom went above and beyond to ensure the very best outcome. Will definitely be back!

  • Review 2 (2024-12-27 - Rating: 5)

    Great experience at the showroom, all my questions were answered. Excellent, polite, and friendly delivery. Happy I went to Wickford Appliance in Cranston.

  • Review 3 (2024-09-17 - Rating: 5)

    Excellent experience! Quick and professional install and removal of my old washer, phone calls with updates from the online order until the delivery day, they certainly make it easy on your end to get everything done. Highly recommend

  • Review 4 (2024-11-08 - Rating: 5)

    Delivery of the new gas stove was easy and without a hitch. Both Boris and Emilio were very polite and well experienced at delivery and removal of appliances. Within minutes, after introducing themselves, our old stove was removed. They also took extra precaution in removing it by placing a protective mat on the floor to avoid scratching it. Soon after, our new stove was set in place. We give both men top honors

  • Review 5 (2024-12-05 - Rating: 5)

    I went to look for a new washer and I was very pleased with our sales person of her knowledge with all the different brands and sizes. Explained the different options on the machines. Very happy with my overall experience with wickford appliance.

  • Review 6 (2024-12-02 - Rating: 4)

    Our sales person was extremely knowledgeable about our appliance. I did not appreciate being nickel and dimed on small add-ons. Additional fees for installing tipping feature, caping gas line. We were able to come to terms on these items and we did purchase the stove. It will be delivered and installed by Wickford Appliance in two weeks.

  • Review 7 (2024-09-06 - Rating: 5)

    Tom out Sales associate was very easy to talk to. His product knowledge was outstanding. Answered all of our questions without embellishing. The experience was completely positive

  • Review 8 (2024-09-12 - Rating: 5)

    Wickford Appliance has a good selection of excellent appliances. Rich was easy to work with and prices were fair. The is our second positive experience with Wickford Appliance The first was almost 10 years ago--the business has been good for a long time.

  • Review 9 (2024-10-23 - Rating: 5)

    I spoke with a very knowledgeable sales man, standing in for Rich, as he was away for training. Rich had helped me initially. Sales man found washer and dryer units that will fit through my ridiculously narrow doors. Very helpful and again very knowledgeable!

  • Review 10 (2024-12-17 - Rating: 5)

    Dishwasher broke last night. Called around at the big box stores for the new model I wanted and was AFTER JANUARY 1ST. Wickford was able to schedule my install in just 5 days (for the 23rd - before Christmas) and their price was lower when adding in an extended warranty.

  • Review 11 (2024-09-06 - Rating: 5)

    Salesman was great. He reviewed all of our options. We have small doorways, so we needed to be exact with the refrigerator measurements. Called to schedule the delivery when promised. Will definitely be going back when I need any additional appliances.

  • Review 12 (2024-09-30 - Rating: 5)

    Very pleased with the Cranston location. Why? Wide selection of appliances and brands; professional, knowledgeable personable staff (thank you, Rich!). Disappointed I did not visit them 30 years ago because they perform and support repairs/maintenance as well vs. having to deal with a customer service person that has indecipherable accents...

  • Review 13 (2024-08-23 - Rating: 5)

    This was my very first experience purchasing kitchen appliances for my new condo and it couldnt have gone any smoother. Tom went out of his way to assist me with my purchase and answered all of my questions. The entire team at Wickford Appliance in Cranston are friendly, welcoming and willing to lend a hand. Will definitely be back!

  • Review 14 (2024-11-20 - Rating: 5)

    Always a pleasure doing business with Rich Costabile. Extremely personable yet professional. Look no further for an honest and sincere salesman to assist you with your needs.

  • Review 15 (2024-11-27 - Rating: 5)

    Matt was great. The installers were as well. The delivery was timed perfectly and could not have gone any better. Great experience. Thanks!

  • Review 16 (2024-07-16 - Rating: 5)

    I spoke with Richard initially. Upon visiting store, met with Tom. Very knowledgeable. I made purchase but changed my mind to upgrade the following day. It was a Sunday and they were not open so I met with Amy on Monday. Upgraded to a Maytag with built in 5yr warranty plan. It was easy. After install, I needed service call because I was having difficulty with use. (It had been many years since replacing current Maytag!) Eric, service technician, was awesome. Good experience.

  • Review 17 (2024-08-13 - Rating: 5)

    Very easy delivery! Right on time in the morning for our new refridgerator- It was a seamless experience and the movers couldn’t have been nicer! They were very careful not to leave any marks as they executed both taking away the old and replacing it with the new!

  • Review 18 (2024-09-23 - Rating: 5)

    Very efficient and quick with sales. However, delivery was almost 2 weeks. It fell on an appointment I couldn’t reschedule, add 3 more days to the original day of delivery.I asked if they could give me a time range. For $70 they could arrange a morning delivery. 😳 my morals and pocket book can’t support that. I’m hanging my wet clothes all over the house til then.Update!Wickford Appliance called me back with an earlier appointment with no charge!Thank you! I will return for my next appliance!***************I had another delivery but a new dishwasher. Although there was a week and a half wait for installation, the process went beautifully! The installation tech was outstanding!Looking forward to my next purchase of a fridge!

  • Review 19 (2024-10-05 - Rating: 5)

    Tom helped me buy my friends loaner refrigerator. Smooth sale, and it was aleady where I needed it to be.

  • Review 20 (2024-08-19 - Rating: 5)

    Three years ago we bought 3 major appliances with Matt’s help. Now we needed an electric cooktop, and Matt found us a great deal. He is very knowledgeable and attentive to our needs. Highly recommended.

  • Review 21 (2024-10-31 - Rating: 5)

    The delivery guys were great. Very polite, very careful with my appliance. I am very happy with Wickford Appliance.

  • Review 22 (2024-07-05 - Rating: 5)

    Richard Costabile was very helpful and answered all of my questions throughout my purchasing process. The two gentlemen that put in the dryer were friendly, knowledgeable and made sure everything was installed perfectly. It was a great experience from start to finish.

  • Review 23 (2024-06-04 - Rating: 5)

    Purchasing and more importantly the delivery was excellent. Truck 3 came in the scheduled 3 hour window and a 10 minute out heads up. Took the old fridge and brought the new one in, installed and cleaned up all the extras. Professional and friendly and made the purchase well worth it.

  • Review 24 (2024-10-14 - Rating: 5)

    The Salesman and visit went very smoothly. He was transparant, knowledgable and patient. I always feel confident shopping at Wickford Appliance.

  • Review 25 (2024-09-01 - Rating: 5)

    I had an excellent experience! The salesman was pleasant very knowledgeable and helpful. I would definitely shop there again and wouldnt hesitate to recommend you!

  • Review 26 (2024-09-30 - Rating: 5)

    Walked in talked with Tom gave me a better price and earlier date than big box stores and received my appliance in a week. Easy deal , would recommend

  • Review 27 (2024-06-18 - Rating: 5)

    I will definitely be buying my future appliances from Wickford Appliance! I was having trouble figuring out how to replace my stacking washer without having to replace the dryer and had an awful experience ordering directly from LG. No other store I visited would restack them for me. Someone at Best Buy recommended I try Wickford appliance and I’m so glad I did. The customer service was phenomenal, and the staff were all super friendly and helpful. They gave me different quotes depending on if I decided to restack or do a side by side install if I had the space. The delivery was also really smooth, and the delivery drivers/installers did a great job and were very helpful. I’ll definitely be going back for any future appliance needs!

  • Review 28 (2024-06-05 - Rating: 5)

    I recently had my LG washing machine installed by Wickford Appliance. The two gentlemen arrived on time and were very professional and thorough! They removed my old washing machine and installed the new one with ease. They even removed an old dryer that I had in my basement. I appreciate the service and recommend Wickford for anyone that is looking for a new appliance!Thank you.

  • Review 29 (2024-07-09 - Rating: 5)

    Buying our new fridge and dishwasher with Rich Costabile last night was the easiest experience we have ever had buying appliances. Richard was knowledgeable and very patient. He answered all of our questions. We will only buy appliances from Wickford appliance now.

  • Review 30 (2024-05-30 - Rating: 5)

    Matthew is very knowledgeable. He knows his stuff. We had gone to Home Depot and Lowe’s before we went to Wickford Appliance. Best to go with a local, smaller business. Way more customer service and knowledgeable.I am a small business so I like to support other small businesses.Price the same as big box but way more service.

  • Review 31 (2024-08-19 - Rating: 5)

    I will never buy an appliance from any other store again. Wickford Appliance provides the best customer service imaginable. Their team is so educated and answered all my questions with so much information.

  • Review 32 (2024-12-04 - Rating: 4)

    Matthew answered my questtions. Helpful, but at no point was I pressured to buy. I came home, made my decision and phoned in my order.

  • Review 33 (2024-06-19 - Rating: 5)

    I was in need of a washer and dryer. I called Wickford Appliances and spoke to Amy. Amy was knowledgeable, friendly, and patient.I then called back to ask more questions, followed up with a visit to the Cranston store.I was able to complete my purchase within 10 minutes.Forgot to add That this was not my first purchase for Wickford, they continue year after the year to be the best.

  • Review 34 (2024-11-22 - Rating: 5)

    The service was great but the appliance that we bought didn’t meet our expectations. The noice level is loud as the one we replace.

  • Review 35 (2024-06-26 - Rating: 5)

    The salesperson was knowledgeable and helpful. She answered all my questions and explained the important features that helped me make a decision on my new washing machine. I cant wait for delivery!

  • Review 36 (2024-04-04 - Rating: 5)

    Had a wonderful experience at Wickford Appliance in Cranston. Sales staff was very friendly, knowledgeable and incredibly helpful in assisting us in making a selection. We had some unique requests & Tom, our salesman, went above & beyond to make sure we got exactly what we needed to complete our kitchen renovation. It always feels good to shop local and support small businesses, and in this case it saved us time and money.

  • Review 37 (2024-10-16 - Rating: 5)

    Rich was so easy to work with. Guided me to the best dishwasher which matched my needs and budget.

  • Review 38 (2024-05-16 - Rating: 5)

    Rich quickly found appliances within my budget and explained their features, addressed my questions and clearly outlined the delivery process, making the entire purchase effortless. In just 30 minutes, I felt confident and well-informed about my decision, thanks to his exceptional service.

  • Review 39 (2024-06-04 - Rating: 5)

    Delivery was on time. Installer was efficient friendly. Air conditioner works beautifully.

  • Review 40 (2024-07-10 - Rating: 5)

    Amy made it a painless experience !! lol. My husband and I visited the store… looked around a little .. we had the measurements. We purchased 3 appliances !!! Thank you so much for your help Amy !!! Just waiting on delivery now …

  • Review 41 (2024-05-14 - Rating: 5)

    The staff at the Cranston location were very friendly and helpful, but this five star review really goes out to the delivery department! I own a three family with tight, narrow hallways. They were like magicians getting the old appliance out and new one in! Thank you for a great experience!

  • Review 42 (2024-09-06 - Rating: 5)

    Great experience with Tom Lowers. Very personable and helpful. We are very satisfied with our visit.

  • Review 43 (2024-01-03 - Rating: 5)

    I purchased a new washer and had it installed. The gentlemen who installed the machine were very professional and personable. They kept in contact regarding the delivery time, and arrived on the earlier side of the delivery time window which was great! They were able to finish the job quickly and then made sure that the installation and washer worked properly before they left. I would heartily recommend Wickford Appliance in Cranston! From the sales staff to the delivery team they are wonderful people who appreciate their customers!

  • Review 44 (2024-12-04 - Rating: 5)

    Fabulous service and sales personnel. Matthew Reynolds was professional and very helpful

  • Review 45 (2024-11-30 - Rating: 4)

    Nice location staff was will to meet my needs. I would recommend this location to purchase from.

  • Review 46 (2024-04-02 - Rating: 5)

    We had purchased our kitchen appliances last year and very impressed with Wickford Appliance so when it was time to look for a washer and dryer we knew where to go . I met Richard and he immediately helped navigate our needs for stackable washer and dryer. The delivery guys were fantastic! They were professional with such fun personalities. Our experience exceeded our needs and expectations.

  • Review 47 (2024-02-05 - Rating: 5)

    We shopped around. Wickford had the best price on a bigger washing machine. They delivered when they said they would in the time frame indicated. Lots of communication from wickford and the delivery people. Entire process from buying to installation was seamless. Have been shopping at Wickford Appliance for 30+ years. Highly recommend.

  • Review 48 (2024-05-13 - Rating: 5)

    Needed a specific fridge that would fit perfectly at the kitchen. Salesman was exceptionally professional and guided me to my perfect fridge. Brand new fridge prices are almost the same as retail but reasonable. You get for what you paid for 10/10 recommended this place.

  • Review 49 (2024-05-07 - Rating: 5)

    Tom & Amy were very helpful today with our purchase. Also, when I called the day before Tom was very pleasant over the phone. I’am handicapped with a neurological disorder that greatly affected my speech and movement. One thing I would like to see is a designated handicapped spot marked near the ramp and the handrail extended to the door.We would recommend Wickford Appliance with out hesitation to family and friends.Frank & Joan, Warwick, RI5/6/24

  • Review 50 (2024-01-15 - Rating: 5)

    Rich was amazing. I needed a washer and dryer. He showed me some options and based on what I was looking for he helped me compare and allowed me to make an informative decision. He is very knowledgeable, patient and kind. Outstanding customer service. Every staff member in the store was friendly.

  • Review 51 (2024-11-18 - Rating: 5)

    Very accommodating for our needs, experienced technician & knowledgeable staff about the appliances.

  • Review 52 (2024-06-11 - Rating: 5)

    Great experience. Tom was terrific. He was very knowledgeable and explained the features, pros and cons of different refrigerators. Thank you Tom!

  • Review 53 (2024-02-16 - Rating: 5)

    My wife and I were recommended to Wickford Appliances and were happy we did. Our salesperson, Jim was a great job. We explained our kitchen debacle and Jim was able to recommend a few refrigerators. We selected one that was within our budget. If I need any future appliances, Wickford Appliance is my go-to.

  • Review 54 (2024-11-19 - Rating: 5)

    The man at the store was really great and helpful but l can’t remember his name. He was tall and had light hair and very funny. I told him what l wanted for a stove and microwave and he knew just what l wanted and how to help us out. He had a great smile and a great personality and a great laugh. I will recommend this store to friends and family.

  • Review 55 (2023-11-24 - Rating: 5)

    Our salesman, Tom, in the Cranston location was amazing. He was very knowledgeable about the products and really listened to what our needs were. He found us the best appliances to fit our needs and budget. Delivery went great. Everyone we encountered during this process was very professional. I highly recommend Wickford Appliance.

  • Review 56 (2024-04-06 - Rating: 5)

    Shopping for a refrigerator at Wickford Appliance was a very pleasant experience with helpful, knowledgeable, and friendly salespeople. I would recommend this business to anyone looking for appliances in the future. Delivery was also excellent and timely.

  • Review 57 (2024-09-06 - Rating: 5)

    Best delivery team ever!! Went above and beyond, very professional, courteous, meticulous with the delivery and removal.

  • Review 58 (2025-01-04 - Rating: 5)

    Needed service for my dryer. Ryan took care of the problem, went above and beyond explaining how best to maintain both my washer and dryer . He was terrific !

  • Review 59 (2023-09-20 - Rating: 5)

    Great price and knowledgeable salesman. I was looking at fridges on the Depot and Lowe’s websites until I tried Wickford Appliance. Wickford had far more selection, better prices, and it’s a local company, so it’s a triple win.Update: Delivery was smooth. I received a call and text the day before. Two polite guys showed up, took out my old fridge and installed the new one.

  • Review 60 (2024-05-08 - Rating: 5)

    Always the BEST personal interactive service!!! Knowledgeable and easy-going. Answers ALL our questions and makes us FEEL like we are valued customers! This time in the store. Sometimes with on-line purchasing. Always a great experience!

  • Review 61 (2024-01-17 - Rating: 5)

    Great sales experience. Staff is knowledgeable and friendly. We went in to purchase a range and microwave. After looking at various brands we were advised to hold off on our purchase because the brand would be on sale next week. In the era of the upsell I’m always amazed when a company wants to help you save money. I’ll always buy my large appliances at Wickford.

  • Review 62 (2024-04-13 - Rating: 5)

    Outstanding customer service. Staff is fantastic and prices are great. Will NOT purchase appliances from anywhere else. This is the second time I have dealt with Matt Reynolds, Sales Consultant. Outstanding service.

  • Review 63 (2024-11-26 - Rating: 5)

    Quick and easy purchase. Delivery was on time. This is my go to appliance place.

  • Review 64 (2024-02-12 - Rating: 5)

    Rich was fantastic in helping me select the washer dryer set that worked best for me. I had a model number I was interested in, and then Rich went through other specifications I was looking for- and I found a different make and model all together. Wonderful service!!

  • Review 65 (2024-03-25 - Rating: 5)

    From when I first walked into the showroom to the point that the plumber installed my dishwasher it was a great experience. Total professionalism by everyone the sales person the company and of course the plumber. Ben, the plumber did an excellent job.

  • Review 66 (2023-12-08 - Rating: 5)

    I had not bought a refrigerator in 23 years and I do my due diligence and looked all around. Started with Wickford Appliance and came back to Wickford Appliance. I was helped by a gentleman named Rich who I had bought a washing machine from the previous year he was fabulous he was knowledgeable and he was patient and I highly recommend him in your company!!

  • Review 67 (2023-09-16 - Rating: 5)

    The installer/plumber for my dishwasher Jake was such a knowledgeable and pleasant young man. He was neat, quick & efficient. Wickford Appliance has a top notch employee which will make me always turn to Wickford for all my future appliance needs. Couldn’t be more satisfied with their exceptional customer service!

  • Review 68 (2023-09-08 - Rating: 5)

    Tom is an excellent salesperson; he’s simple the best!Punctual, knowledgeable, helpful and most of all he follows through in every detail of the sale!This is the third appliance I purchased from him in the past three years. I couldn’t be happier.Thank you, Tom————Just purchased my fourth appliance, an LG washer from Tom at Wickford Appliance in Cranston.Delivery was excellent and delivery personnel removed the old washer, set up the new washer & made sure it worked properly.Thank you again, Tom!I’m a happy customer 💁‍♀️.

  • Review 69 (2023-11-18 - Rating: 5)

    The people at this location are always very helpful and friendly. We had a concern about the water dispenser and Matthew found several bottles and demonstrated that they could be filled from the dispenser which was above and beyond. With incentives it’s always been less expensive to buy from Wickford rather than big box stores and delivery is way easier.

  • Review 70 (2024-02-05 - Rating: 5)

    Wickford Appliance delivered with exceptional sales, service and installation when we needed a new laundry pair. We couldnt be more pleased with our new Speed Queen washer and dryer. We highly recommend working with Wickford Appliance for anyone with appliance needs. Thank you!

  • Review 71 (2024-05-20 - Rating: 5)

    Easy experience - received recommendations over the phone, worked with me on pricing, and scheduled delivery all over 2 short phone calls. Great service, will continue to come back

  • Review 72 (2024-02-24 - Rating: 5)

    Easy experience buying a dual zone beverage fridge. Looking forward to delivery this week. Service was good provided us with the information we needed to make our decision process seemed fair and good quality items.

  • Review 73 (2024-09-26 - Rating: 5)

    I forget the guys name we worked with - but he was so nice! I had never bought or replaced a dishwasher before, and he took the time to explain how the models differed across various price points. I didn’t realize that some dishwashers don’t dry the dishes after they’re done, and that some are more quiet than others. He knew every feature of everything I asked about and even let me in on the secret of which one HE bought after years of working there, and we went with the same one. Thank you so much, we love our new dishwasher!

  • Review 74 (2024-01-12 - Rating: 5)

    Store was clean a bright. Salespeople were very friendly . My salesman was very patient and knowledgeable. He answered all of my questions and explained everything with great detail. Will continue to purchase from them again.

  • Review 75 (2025-01-01 - Rating: 5)

    Great customer service. Competitive pricing and quality appliances.

  • Review 76 (2024-04-11 - Rating: 5)

    Installer was prompt and friendly! Tom, our salesman, was super friendly and informative but never high pressure. Would definitely do business with again.

  • Review 77 (2023-12-05 - Rating: 5)

    Salesman Matthew was exceptional! The two delivery men did a great job with delivering my refrigerator, considering it was a tight space..I would highly recommend Wickford Appliance to all..

  • Review 78 (2024-02-24 - Rating: 5)

    Always have a good experience with Wickford Appliance in Cranston and their sales staff is friendly and knowledgeable. Tom Lowers has taken care of us twice knows his stuff. Thanks Tom and Wickford Appliance.

  • Review 79 (2024-04-12 - Rating: 5)

    It was a pleasure working with Wickford Appliance. I ordered online and received a phone call first thing in the morning to confirm the purchase and set a delivery date. Highly recommend!!!!

  • Review 80 (2024-11-21 - Rating: 5)

    Your sale consultant Matthew reynolds was excellent very knowledgeable and helpful

  • Review 81 (2024-08-04 - Rating: 5)

    Buying a new refrigerator was a breeze with the help of Amy Wallace in the Cranston store! Expecting delivery this week!

  • Review 82 (2024-01-27 - Rating: 5)

    Working with Tom in Cranston store on a remodel package. Knowledgable and personable, a pleasure to work with. I am a repeat customer of Wickford Appliance due to past high level of satisfaction with good value as well as reliable in-house service when needed.

  • Review 83 (2024-11-25 - Rating: 5)

    Amy at your Cranston location was great at answering all my questions! 👍👍

  • Review 84 (2024-05-13 - Rating: 5)

    Excellent experience! Tom was knowledgeable and professional. All appliances were in stock and will be delivered and installed within a week!

  • Review 85 (2024-11-01 - Rating: 5)

    Salesperson, Matt, was friendly, patient & knowledgeable with purchase of refrigerator. They were very helpful with best pricing and guiding me through the variations, dimensions, waterline access, etc.Delivery team were very professional, but friendly & did an outstanding job with installation.I will definitely consider a future purchase and would recommend to family and friends.

  • Review 86 (2022-10-01 - Rating: 5)

    This was our first time buying from Wickford Appliance. We bought a GE range from here. Joe was very knowledgeable and helpful with our purchase. Delivery was on time and flawless. The delivery/installation team of Zack and Sylvestre was excellent. They both were professional, courteous and did an excellent job of removing the old range and installing the new one. The experience from beginning to end was fantastic. We wouldnt hesitate to use them again for any of our future appliance needs.

  • Review 87 (2023-09-11 - Rating: 5)

    My old refrigerator compressor broke and I needed a new fridge as soon as possible. I explained what happened to Matthew (Cranston store location) and Wickford Appliance was able to deliver a brand new refrigerator in less than 48 hours. That was the only store that could deliver the refrigerator so fast. The delivery was on time, and there were zero issues. There were constant updates online on the delivery time and was also contacted by the driver 20 minutes before they arrived. Great experience!

  • Review 88 (2024-06-05 - Rating: 5)

    Our salesperson was professional and helpful. The delivery team was awesome and respectful of our home.

  • Review 89 (2024-08-06 - Rating: 5)

    Rep was very personable, knowledgeable, and answered all questions. Purchase was easy and fast. Very satisfied with sales experience.

  • Review 90 (2024-12-04 - Rating: 5)

    Excellent customer service. Very knowledgeable and helpful.

  • Review 91 (2023-02-14 - Rating: 5)

    Ordered my 25,000 but air conditioner on Wednesday. It was delivered Saturday, which was flawless. Installation done by their sub contractors who did an A plus job. They were fast, friendly and two of the neatest guys I ever met.Have used Wickford in the past and will definitely use them again.Today (2-14) I ordered a new washer and dryer combo. As always, the best sales experience. Delivery within 2 days.

  • Review 92 (2023-07-08 - Rating: 5)

    Tom is a tremendous asset to your business. He is efficient, courteous, knowledgeable, and articulate. My experience with Wickford Appliance was excellent and I will definitely return for more appliance purchases in the future. I will also recommend your store and Tom to anyone who needs to purchase an appliance.

  • Review 93 (2023-03-02 - Rating: 5)

    I recommend Wickford Appliance because they value their customers, stand behind their products and installation. After purchasing and having a dishwasher installed by Wickford a little under two years ago, I was having trouble with the dishwasher staying still in my cabinetry. It was tilting forward when opened. After discovery that only 2 of the 4 brackets were used to secure the dishwasher into place, I called the service department. I spoke to the service manager and after review, hes sending someone out to fix the installation. This is why I choose to use a small business over a big box store. They truly want to build a relationship with their customers.

  • Review 94 (2023-08-31 - Rating: 5)

    We had a great experience at Wickford Appliance. Great sales staff were courteous and handled all of our questions in guiding us on our latest purchase. Looking forward to delivery soon.

  • Review 95 (2024-01-29 - Rating: 5)

    I went into the Cranston store with an emergency situation as my fridge had died that day. I was able to find a fridge from what was on display, I was able to purchase the fridge, and they were able to deliver it that same day. It was a blessing from god that all these things bgs were able to happen the way it did. I was able to save half of the contents of my fridge that day. Thanks to the guy that helped me out. (I forgot his name but super helpful and courteous)

  • Review 96 (2023-01-14 - Rating: 5)

    This is my second time purchasing appliances and I will continue to go back. We worked with Joe who was fantastic in helping us get exactly what we wanted! The overall process was about 15 minutes which is crazy because I feel as though it’s usually such a long annoying process. After we got home I saw Joe actually sent me the manual to help us review the water softening system. He provided above and beyond service! I would recommend everyone come here for their appliance needs.

  • Review 97 (2022-12-01 - Rating: 5)

    Excellent experience with the purchase of our new range. Tom (in sales) was very knowledgeable about the products and answered all of my questions to help us make our purchase decision. You dont get this level of support at the big box stores! We are repeat customers and will continue to be.

  • Review 98 (2023-05-20 - Rating: 5)

    My recent experience was Professional, timely, very helpful as I expected.In 2008 I bought all of my kitchen appliances from Wickford- they all still work perfectly today. Excellent quality and customer service.

  • Review 99 (2022-10-05 - Rating: 5)

    The dishwasher is for my Moms house and she was extremely impressed with the staff. They researched different units and guided her to the best machine that fit her needs. Very happy with the front sales staff, and service department is excellent, as she tried to repair the old machine it was too costly after a interface problem was detected. They refunded the money for the repair, credited a portion of the service call to the price of the new unit, that’s customer service! Will highly recommend,,,,

  • Review 100 (2024-04-23 - Rating: 5)

    The sales team is responsive and resourceful. They listened to my needs and offered a creative and cost effective solution.

  • Review 101 (2023-07-29 - Rating: 5)

    Great experience. My fridge died and I could not find one that fit the space and was black stainless, they worked with me to find one that would work and went above and beyond to help, getting me a fridge in the meantime to use because the one fridge that would fit the space was on backorder from the manufacturer.You will get much better customer service here than any other place.

  • Review 102 (2022-11-30 - Rating: 5)

    What can I say about my experience? It was the best day of my life, Alex was a rock star. I had absolutely no idea this appliance was going to be the perfect fit, he narrowed down exactly what it was I wanted out of it, and helped me pick the best option for me. Alex is like no other man I’ve met, he listened to everything I said, and didn’t rush me. 10/10 service and appliances!

  • Review 103 (2023-04-30 - Rating: 5)

    We were greeted by Rich when we entered the store. Great selection and he presented options which fit the space we had for our appliances. While we were down options, we didnt feel pressured to choose any particular direction. Ended up purchasing and delivery of our choices was within a week.

  • Review 104 (2024-06-29 - Rating: 5)

    Great choices of over the stove microwaves!! Excellent salesman, and very very knowledgeable about products. Thank you! 😊

  • Review 105 (2024-08-12 - Rating: 5)

    Thank you Tom for making my shopping experience easy and pleasant!

  • Review 106 (2024-02-07 - Rating: 5)

    Amy was extremely helpful and the men who handled the delivery did a great job. And best of all, the GE stack washer and dryer works beautifully!

  • Review 107 (2023-04-27 - Rating: 5)

    Joe was super helpful the second we walked in! He was extremely knowledgeable and honest. Seems like a great guy and we had great conversation! Ended up buying a washer and dryer. Thanks Wickford!

  • Review 108 (2021-12-23 - Rating: 5)

    Wickford Appliance made my purchasing experience very easy. My online request for a Chat while shopping got immediate attention and Rick responded to my multiple requests and questions very quickly. He also saved me money and who doesnt like that? I made my selection, and was contacted by the scheduling department the same day. It was a seemless transaction by folks who know what theyre doing. I felt there was real interest in getting me the appliance that was best for me rather than the most expensive. I have purchased from Wickford Appliance before and have never been disappointed. I will choose them over a big box store every time as I believe in shopping locally and enjoy working with people who really know their stuff.

  • Review 109 (2021-06-02 - Rating: 5)

    Very nice place to do business staff is friendly and down to earth. They definitely make your purchase enjoyable if delivery and hookup goes as well I highly recommend them to everyone. Update delivery was made just as promised delivery people were great very professional at the time they told me. Wickford appliance got accomplished in less than a week what the big box store couldn’t in over a month. Will be a loyal customer

  • Review 110 (2024-04-11 - Rating: 5)

    Amazingly easy process ordering online & follow-up for delivery and install with Thomas was fantastic! Overall great experience!

  • Review 111 (2023-12-20 - Rating: 5)

    They made good on a service problem we had had and as a result we came here to buy a new refrigerator from them. Amy was knowledgeable and very nice. A pleasure to work with.

  • Review 112 (2021-12-14 - Rating: 5)

    The service was excellent. The salesman Alex who is the store manager of Cranston worked hard to accommodate my needs. The delivery people were very professional. Except for that little scratch and a little dent probably because of the narrow stairway. It was a very good experience. Wickford Appliance will always be my choice for home appliances.

  • Review 113 (2023-07-04 - Rating: 5)

    Rick at Wickford Appliance was soooo helpful! Friendly in very responsive, he helped us actually find model we were looking for at a different show room. Rick answered all our questions, did the research, and reached out to the Cranston show room so we could get the exact unit we wanted.The service professionals in the Cranston show room. We’re all very nice and made us feel like valuable customers, even though it was our first purchase from that show room.All in all, we felt confident in the product and experience, shopping from Wickford Appliance .

  • Review 114 (2024-05-09 - Rating: 5)

    Matt R. was great to work with while buying my appliances. He helped me stay within budget and made the process pleasant! Thank you Matt!

  • Review 115 (2022-01-25 - Rating: 5)

    Our salesperson Joe Santucci was very knowledgeable and helpful with the purchase of our Double Oven slide in range. The range I initially went In to purchase was out of stock and Joe alerted me to something I would not like about that particular range and directed me to something similar that would work even better for me and that was in stock. Delivery was quick and the delivery guys were awesome. The same guys had also delivered my refrigerator in August of 2021 and they were so helpful both times they were at my home. I will continue to purchase from Wickford Appliance.

  • Review 116 (2023-06-19 - Rating: 5)

    Our salesperson Rich was helpful and professional. He asked good questions so that we could get the right washer and dryer for our needs and for the space they are going to be installed. Highly recommend!

  • Review 117 (2024-11-11 - Rating: 5)

    The sales person was very courteous and patient.

  • Review 118 (2023-02-10 - Rating: 5)

    Wickford is like family to us. We have been purchasing appliances for the past 8 years. They never let us down. They are friendly and knowledgeable. They beat everyone’s price daily. Shop at Wickford and you will not be disappointed.

  • Review 119 (2024-01-31 - Rating: 5)

    Excellent prices and excellent customer service. I got just what I wanted, plus extra help scheduling installation. Pleasant and knowledgeable staff.

  • Review 120 (2022-11-21 - Rating: 5)

    Joe was absolutely phenomenal. He was very helpful and took the time to go over everything. He is not a salesman that is just looking to make a sale and push you out the door. I highly recommend buying from Wickford appliances!!

  • Review 121 (2024-08-24 - Rating: 5)

    Great customer service and warranty. Can’t beat local expertise!

  • Review 122 (2021-04-14 - Rating: 5)

    I had a great experience at Wickford Appliances. I worked with Richard Costabile and he was very helpful throughout the whole process. He took the time to help me compare different models and prices out various washer/dryer combinations. Although they didnt have the dryer I wanted in stock, they were still able to price match the lowest price for washer and pedestals. Richard kept me informed at all times while awaiting delivery, and the delivery crew was fantastic as well. I would highly recommend Wickford Appliances!

  • Review 123 (2020-06-03 - Rating: 5)

    My salesperson Steven was helpful and my delivery-person Nery (and his sidekick) were careful, knowledgeable, capable and pleasant. It was so nice to feel like they CARED that they did a great job. They were met with a problem in hooking up my washer which I would have thought to be difficult, but it was immediately solved with a little ingenuity. I am very pleased!

  • Review 124 (2022-07-22 - Rating: 5)

    We visited the Cranston store looking for new washer & dryer to replace our 10 year old Whirlpool washer along with information and pricing on a new Refrigerator. There was a decent amount of choices, the salesperson was very helpful and listened to our needs and was not pushy at all. The delivery scheduling had no issues and we received a call when the men were on the way. The men installed the new washer and dryer as we requested. I thought the $150 the delivery person said it would cost to swap the 2 doors to opposite side was high considering what would be involved. We recommend Wickfordappliance.July 2022 back to purchase a new dishwasher after previous buy of W/D and stove. As always great service and salesperson Joe was very helpful. Recommend Wickford appliance again!

  • Review 125 (2023-01-08 - Rating: 5)

    Our first time at wickford appliance in Cranston and we had the best experience. Rich helped us out and he was wonderful. We were shopping for a new washer/dryer and rich explained everything to us about we what we were looking for and helped us with other options to compare. Will definitely do business there again . Thank you !

  • Review 126 (2024-08-21 - Rating: 5)

    My dishwasher was delivered by Jerry and was right on time. Jerry was pleasant courteous, friendly and very knowledgeable. Came in and went right to work.. I definitely do recommend Wickford appliance . Great experience from purchase to installation.

  • Review 127 (2023-12-29 - Rating: 5)

    Our new stove and refrigerator was delivered yesterday. Viron and Chris could not of been any kinder! They worked as a team, carried in the appliances w the upmost care. They worked so hard getting one of the appliances in. They made sure that both appliances were level. What a professional team! I can’t say enough about the care they took! Thank you Viron and Chris!!!!

  • Review 128 (2024-10-10 - Rating: 5)

    I am so grateful to Jim and the staff that he got involved to help me replace my broken dishwasher. I have recently began receiving chemotherapy for cancer when my dishwasher broke. As I am adapting to my new life with cancer, I learned that I need my dishes cleaned and sanitized by a dishwasher which I no longer had. I looked on line for one to purchase and discovered the wait time for installation was too long. I called Wickford Appliance and spoke to Jim. After explaining my situation and telling him the dishwasher I wanted, he matched the price I found then spent hours trying to get emergency installation. It took about 4 hours but Jim called me and had a a date in two days. That was chemotherapy day. I said I would figure it out. I didnt have to. It was installed by Jerry the next day. There was a problem with a water valve which Jerry told me would cost quite a lot but he fixed it with a new part. He did this , he said in good time so he called the boss and the cost dropped in half. I am so grateful. There are good businesses out there who truly care. Wickford Appliances is definitely on Top.

  • Review 129 (2021-02-05 - Rating: 5)

    This is my third visit to Wickford Appliance. I initially went to Wickford Appliance after having a less than great experience at one of the big box stores. What a difference it makes to go to a store dedicated to appliances! In all visits, the team at Wickford Appliance took time to help me make a good choice, the sales people are knowledgeable and ask questions to be sure that what you are purchasing is the right fit, and the prices are very comparable. Delivery has always been pleasant. Today, my husband and I spoke with Joe in Cranston, and he gave exceptional service and advice. Very happy to have found this store.

  • Review 130 (2021-07-29 - Rating: 5)

    When our twenty year old washing machine decided that it didnt want to spin the laundry any more, we made the difficult decision to stop trying to repair it and finally replace it.We were not looking forward to this. Shopping for large appliances is seldom fun; since I am very small-statured and have a squeaky voice, I often find myself frustratingly underestimated.What a pleasant surprise it was, then, when we walked into the Cranston Wickford Appliance store! We were greeted promptly and treated warmly.Thomas, our salesperson, was an absolute delight. He was professional about masking and even respectfully asked my wife for her preferred pronouns! He paid attention to the research wed done, gave us some additional information to help make our decision, looked at the list Id brought and found us something right in the middle of our preferred cost/features.Delivery was today and was fantastically smooth. Weve just finished our first load of towels and couldnt be happier.Many, many thanks. You have earned yourselves new customers for life!

  • Review 131 (2023-06-29 - Rating: 5)

    My washer died and I needed a replacement TODAY. The sales team sympathized with my predicament and we’re more than accommodating! I was able to get exactly what I needed with the help of Matthew and Jeff, and at a bargain of a price with their Fourth of July sale thats going on right now. Thanks again guys!

  • Review 132 (2024-09-16 - Rating: 5)

    Matthew made sure I received great deals and customer service. Definitely coming to see Matthew with any and all appliances.Installation was smooth and quick. Great communication!

  • Review 133 (2023-01-18 - Rating: 5)

    Best customer service. I had used wickford Appliance 15yrs ago when I built my house and loved them that time. Now I needed to replace my dishwasher and wouldnt go anywhere else. I went to Cranston store. Sales person was great. My dishwasher was delivered and installed flawlessly. No hassle at all. Love wickford Appliance. Thank you so much for giving us best experience

  • Review 134 (2024-10-15 - Rating: 5)

    Great experience working with a knowledgeable salesman!

  • Review 135 (2022-10-30 - Rating: 5)

    Very pleased with our visit, the staff was extremely friendly and Rich was very knowledgeable and helpful. He quickly helped us with what we were looking for, we were in and out in less than 1/2 an hour. We were also able to pick the delivery day which really helped! Would definitely recommend going!!

  • Review 136 (2022-07-19 - Rating: 5)

    Excellent sales and installation. Let me tell you why. I met or installer in the driveway. I explained to Evin our installer that I have a daughter with special needs in the house and and gets up set she hears loud noises or some coughs or clears their throat. A tuff challenge for most people.Not Evin.He did an excellent job,very quiet and respectful of our situation. Very impressed. Thanks Evin and Wickford appliance job well done.

  • Review 137 (2021-08-05 - Rating: 4)

    First off, the folks at Wickford are great. Very helpful and know the ins and outs with their products. I was able to replace my dyeing refrigerator within 20 minutes. It was delivered when I wanted, and they hauled away the dead beast.My only grip is for 2 grand you would think they could through in $12 water feed line. They also wanted to hook up.

  • Review 138 (2023-05-15 - Rating: 5)

    I received excellent support from Wickford Appliance during the remodel of my kitchen and laundry room. Joe Santucci was helpful, professional, and knowledgeable throughout. Thank you Joe!

  • Review 139 (2022-12-07 - Rating: 5)

    Our service was top rate!Joe Santucci, the sales specialist who assisted us, was patient and thoughtful. We left feeling we had made the right decisions and will certainly return to Wickford Appliance in the future.

  • Review 140 (2024-09-26 - Rating: 5)

    I have had the best experience working with Wickford Appliances. Initially, I was going to get appliances from Home Depot or Lowes. However, never reaching a human on the phone after 3 or 4 times, I gave up. Suddenly, I thought about Wickford Appliances and gave them a call. I was thrilled when Tom answered the phone immediately and also answered every question I had. He even assisted through the process, sending me all appliance options that fit my specs (color, size, options, etc.), which took ALL of the guesswork out of it for me! There was no pressure and I was able to Yay or Nay any options that were presented to me until I had a perfect fit for my kitchen. While I was originally thinking they would be pricier than the other, bigger stores, I found their prices to be comparable and the one on one assistance with the process was priceless! I will likely never buy my appliances anywhere else.

  • Review 141 (2019-12-14 - Rating: 5)

    Sales person was very helpful. She didnt push one model over the other but was very informative of each washer and dryer that we looked at. The delivery was on time and the delivery people were very courteous and professional. It was a very good buying experience.

  • Review 142 (2023-10-25 - Rating: 5)

    Very friendly atmosphere from the whole staff. Amy was great and knowledgeable. Understood our needs and helped us complete the purchase

  • Review 143 (2024-08-21 - Rating: 5)

    I love that I could make the purchase over the phone. Matthew was very helpful in discussing options, reliability of different appliance options and more. Delivery will be sooner than I had expected.

  • Review 144 (2024-05-13 - Rating: 5)

    Awesome experience!Rich was great! My first time at Wickford appliance, will return!

  • Review 145 (2024-05-31 - Rating: 5)

    I have been to Wickford twice now for replacement appliances. Impressed with the attentive service and competitive prices.

  • Review 146 (2021-08-21 - Rating: 5)

    Tom was great. We came in and picked out our refrigerator, stove, hood range, microwave and dishwasher. He kept us updated with everything and was constantly checking in with us as some items were back ordered. I would definitely go through him or recommend anyone to go to Wickford appliance and deal directly with Tom Lowers!

  • Review 147 (2021-11-22 - Rating: 5)

    Our experience was quick and easy! Richard was knowledgable, helpful and listened to our needs and price point. He also gave us our space to talk as a family to make our decision and made the purchase process easy.

  • Review 148 (2021-11-23 - Rating: 5)

    In early August my 21 year old dishwasher started to get very loud. I went to Wickford Appliance to get a replacement and found out that units were back ordered from my salesman Tom Lowers. Long story short Tom kept me posted on arrival dates that GE kept moving out but my unit finally arrived last week. The installation crew of Brian and Jake were excellent! They were in and out of the house within an hour and were very meticulous with the install and cleanup. They even promised to give the old dishwasher a decent burial! 😉

  • Review 149 (2021-12-13 - Rating: 5)

    Wickford Appliance was so very helpful today! I was looking for a new over the range microwave in stainless steel/black the has exterior venting.The salesperson I dealt with was very knowledgeable and guided me to exactly what I needed.The item I chose was in stock and is being delivered and installed on Friday. They will disconnect the old one and remove it.It’s not just good, it’s Wickford Good!!!

  • Review 150 (2023-04-04 - Rating: 5)

    Wickford Appliance Cranston has been our go-to store for major appliances. Unlike big box stores whose sales staff usually have cursory knowledge of the units they sell ( e.g. they usually have no more information about the products other than what is on the spec sheet), WA sales staff know their products very well. They will help you find the appliances that actually fit your needs instead of just pointing you towards the more expensive all-bells-and-whistles newer/newest models. Weve also had excellent experiences with their delivery/installation process; from the way they handle your appliances and maneuver during installation, it shows that the delivery/installation team knows what they are doing. (We had challenging installs of a refrigerator and a very heavy stove in a very tight space.) Wickfords dedicated delivery/installation team are experienced dealing with appliances and challenging delivery/install situations. Communication with the store is very responsive, relevant, and timely; if they say they will call or email you, then they WILL call/email you. Kudos to the Wickford Appliance Cranston location team!

  • Review 151 (2020-08-27 - Rating: 5)

    We had a mini split system installed at our house. Everything about the process was smooth and professional. Ben came out and scoped the project and gave us a great solution for our needs.This week Eddie and Chris were here installing the system. Not only did they do an impeccable job installing the condenser and the three mini split units, but they were both professional, friendly and courteous. I couldnt have asked for a better experience. Keep up the great work!

  • Review 152 (2024-08-23 - Rating: 5)

    Tom was very knowledgeable about washing machines and answered all of my questions. I felt confident making the purchase. I would recommend Tom and Wickford Appliance to everyone.

  • Review 153 (2019-11-02 - Rating: 5)

    My husband and I were very happy with the assistance we received at Wickford Appliance in Cranston. The prices were fantastic and and we couldnt have been more pleased with the customer service that we received from the salesperson and from the delivery people. We will certainly recommend this business to others.

  • Review 154 (2024-11-07 - Rating: 5)

    Salesperson very helpful. Thank you so much!

  • Review 155 (2023-12-05 - Rating: 5)

    I originally went to Cumberland. Donald explained everything and guided me towards selecting the right machine for me. He sent me to Cranston because it was on display. Everything went smoothly

  • Review 156 (2024-05-16 - Rating: 5)

    Great visit. Salesperson knew a great deal about the dishwasher I bought. Would definitely recommend.

  • Review 157 (2022-10-06 - Rating: 5)

    Excellent information about my prospective purchase was given by Mr Santucci. I am looking forward to having my double wall ovens size checked and delivered. I am very confident with my selection of a GE Profile double oven.

  • Review 158 (2021-05-30 - Rating: 5)

    Alex, the manager, handled our order and was extremely responsive throughout the process. Competitive prices, courteous. delivery and installers. Everything tested before leaving site. All packing materials taken away. All in all, a very pleasant experience. Congrats to the whole team.

  • Review 159 (2022-06-13 - Rating: 5)

    Our dishwasher was delivered and installed by Evan. He was friendly, efficient and very knowledgeable. Also very neat and cleaned up after he was done. I couldnt have asked for a better experience.

  • Review 160 (2019-02-20 - Rating: 5)

    Excellent prices, excellent products, excellent service! This was our second purchase from Wickford Appliance. Both sales were completed by Amy at the Cranston store. She was helpful, accommodating, and knowledgeable .The delivery and installation was smooth and stress free. We had a refrigerator, oven, hood, and dishwasher installed . Great job by the install crew!Wickford Appliance is a perfect example of keeping local RI businesses going by spending money local!

  • Review 161 (2021-04-05 - Rating: 5)

    Bought a stove from them online and the experience was very easy. I texted them with my questions before my purchase and they got back to me within 15 min and continued to communicate with me through the whole process until the sale when a person called and finished the sale. That person was very friendly and helpful and willing to do anyting to do make things easier for me.

  • Review 162 (2022-07-25 - Rating: 5)

    If I could give wickford appliance a ten star review I would. Were there bumps in the road, yes. But none of them the fault of wickford and they helped us through all of them. The biggest bump in the road came when the day before the dishwasher was supposed to be installed the back of our toilet sprung a leak and flooded our kitchen and cellar. My Mom called to cancel with them and the customer service department who were amazing said the person who is installing your dishwasher is a master plumber, he can help you with your toilet. It ended up being a minor fix (thank goodness). Every single person from the salesperson to the customer service people, to the installation people, to the delivery people have been amazing. I highly recommend this company for all your appliance needs.

  • Review 163 (2023-11-22 - Rating: 5)

    Always a great experience at Wickford appliance. I worked with Rich at the Cranston location on more than one occasion and it’s an easy, stress-free process.

  • Review 164 (2024-08-10 - Rating: 5)

    Amy at the cranston store was fabulous what a great experience.Eliesha

  • Review 165 (2023-12-17 - Rating: 5)

    Great shopping experience at Wickford Appliance! Rich answered all of our questions and made the search for a new refrigerator easy! Looking forward to delivery!

  • Review 166 (2023-03-18 - Rating: 5)

    Rich from the Cranston Store was wonderful, answered all my questions and my whole experience was fun and stress free! I visited late afternoon and never felt rushed, even after the store closed at 5:00pm! The entire staff was very friendly and welcoming!

  • Review 167 (2023-09-21 - Rating: 5)

    Very pleased with our new fridge. Salesman very helpful, friendly and honest. Decent pricing. Delivery men were professional.

  • Review 168 (2023-10-07 - Rating: 5)

    Everyone was very friendly. Tom Lowers our salesman was friendly, helpful and knowledgeable. He is an asset to your team.

  • Review 169 (2019-05-04 - Rating: 5)

    I found the selection excellent, the staff knowledgeable and the prices more then fair.The 2 gentlemen that delivered my appliances were curtious, attentive, polite and considerate of the surroundings in my home.I would 100% recommend Wickford Appliance to a friend or family member...

  • Review 170 (2021-05-21 - Rating: 5)

    Just purchased my first appliance, a refrigerator, with Wickford Appliance. The process could not have been better. Joe Santucci, the salesman was wonderful and went above and beyond to find me what I needed. If the delivery is as easy as the purchase, I will never go anywhere else.

  • Review 171 (2024-09-14 - Rating: 5)

    Rich Costabile easy to work with. Nice person.

  • Review 172 (2020-05-14 - Rating: 5)

    I had a refrigerator delivered today and the men were wonderful. Their names are Nery and Lilo. They were very pleasant , professional and very respectful. Later, Brian came and hooked up the water and he as well was very nice and did a great job. I highly recommend Wickford Appliance. It was a pleasure doing business with you.

  • Review 173 (2020-08-04 - Rating: 5)

    I spoke to Karen to get 2 of my appliances fixed. She was lovely & they actually were able to call me back & come sooner than planned! Jim was the tech that came to fix my oven & refrigerator. He wore his mask the entire time (even when I was in a far away room & the oven was a million degrees), he was polite, super careful & knowledgeable! It turned out to be a silly simple fix for my fridge & nothing needed to be fixed, so you know they are honest! All over a great experience! I will call them again to service & buy my appliances for sure!

  • Review 174 (2023-11-16 - Rating: 5)

    Well as of so far Amy was was extremely helpful hopefully all demisions work and will be good to go very very pleasant and nice talking to her TY Amy nice doing business with you

  • Review 175 (2024-09-18 - Rating: 5)

    Another Great Experience with Wickford Appliance. None Better!!

  • Review 176 (2021-05-19 - Rating: 5)

    The sales person at Wickford Appliances was very knowledgeable, there was no high pressure in purchasing any particular model or make, but he did give recommendations. After checking the reviews on his recommendations, we ended up purchasing an LG washer and dryer.Overall a great experience.

  • Review 177 (2019-09-01 - Rating: 5)

    My wife and I were remodeling our kitchen and we normally go to the big box stores but decided to try Wickford Appliance in Cranston. The service and delivery were awesome. The sales person Danielle was very helpful. The store had a great sale going on but we did not need our appliances until about five weeks out. She told us we can buy now and they will hold our appliances until we are ready for them. Every other week she would email me to see how our kitchen remodeling was coming along.You wont get this kind of service at a big box store. I will now buy all my appliances at Wickford Appliance.

  • Review 178 (2019-06-20 - Rating: 5)

    Sales: Amy was extremely helpful, knowledgeable, courteous and pleasant with my purchases. Thank you Dany for checking into one of the features of the dryer that was not listed in the booklet. You went above and beyond to figure out the full cycle of the dryer, etc.Services: delivery and service gentlemen were efficient, pleasant and did a great job in delivery and installation. The plumber kept me informed of what was needed further and sent the info to the proper individual. He will be returning for the gas dryer once he has the materials.

  • Review 179 (2023-12-11 - Rating: 5)

    Tom was very helpful to ensure I was getting what I needed. He did all of the research which I really appreciated.I would recommend Wickford Appliance.

  • Review 180 (2024-09-13 - Rating: 5)

    Easy process buying our new Weber grill!

  • Review 181 (2023-12-05 - Rating: 5)

    Salesman was patient and very helpful and answered all our questions. Did everything he could to get us the right machine at the best price.

  • Review 182 (2024-08-28 - Rating: 5)

    Matt Reynolds was very helpful in finding us the exact item we were looking for. We previously had purchased 3 major appliances from Matt, and recommend him highly.

  • Review 183 (2021-03-31 - Rating: 5)

    William the installer was terrific! He was so professional and courteous. Tom from the Cranston location made sure that my purchase went smoothly after a very rocky start. I will be back.

  • Review 184 (2021-11-05 - Rating: 5)

    Tom is a great sales consultant. He is extremely knowledgeable about the products, and provides great communication answering any and all questions with the details needed. Wickford Appliance (Cranston) and especially Thomas Lowers is highly recommended.

  • Review 185 (2022-06-10 - Rating: 5)

    I worked with Hayley at the North Kingstown store. We remodeled our whole kitchen so we needed all new appliances. I went in knowing that I was either getting samsung or Frigidaire appliances. Hayley was quick, efficient and informative. She also gave me the best quote and knowing Wickfords reputation, I made the decision to purchase.They were quick to getting all appliances and even storing them for us while our kitchen was being completed. Delievery was flawless but found our microwave to be broken. They wanted to repair but after speaking with the manager, they were able to replace it. I really love our appliances. Thank you for making this process so easy. I will definitely be purchasing more items and have referred many friends.

  • Review 186 (2023-11-27 - Rating: 5)

    I knew what I was looking for. The salesperson Matthew found it in stock. I was in and out in 10 minutes. Fantastic. Been there before. Always had a good experience

  • Review 187 (2024-07-19 - Rating: 5)

    The customer service was awesome. Thank you so much.

  • Review 188 (2023-07-23 - Rating: 5)

    Very knowledgeable staff and a great sense of humor made our shopping experience easy. Quality products and the best service after the sale.

  • Review 189 (2021-06-23 - Rating: 5)

    Worked to get me the best deal.Very knowledgeable on all appliances.I had to buy Stove,Dishwasher, Microwave, and Refrigerator. So happy Wickford Appliance had everything I needed in STOCK. THANK YOU!.Sales person has a great personality to put up with all my questions.!!!

  • Review 190 (2024-05-10 - Rating: 5)

    Our salesman Tom was very friendly, helpful an a pleasure to do business with

  • Review 191 (2023-10-13 - Rating: 5)

    From start to finish what a great experience. Amy was incredible. Smoothest big purchase I have made ever. Ty all.

  • Review 192 (2019-06-08 - Rating: 5)

    Every time I have worked with Michael at Wickford Appliance it has been an awesome experience. He goes above and beyond. I have bought an entire household of appliances on different occasions and they are the best! I would absolutely recommend Wickford Appliance for any of your needs. Mark Perryman Patriot Subaru

  • Review 193 (2023-09-27 - Rating: 5)

    Matthew, at the Cranston location, was very helpful and a pleasure to work with. We have other appliances from Wickford and are very happy with service.

  • Review 194 (2023-09-13 - Rating: 5)

    Wickford Appliance is the only place I shop! Ultimate customer service! Very knowledgable of the products they sell! Competitive prices. Support local businesses…they are GREAT!

  • Review 195 (2024-09-11 - Rating: 4)

    Amy was very helpful, answered all my questions and was persistent in finding the information I was looking for.She made the process very easy.

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