Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Council bluffs, Iowa

Address: 532 1st Ave #69, Council Bluffs, IA 51503, United States

Phone: +1 712-435-3185

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Austin went above and beyond getting my leaky pipe fixed. He was totally professional and extremely knowledgeable about his trade. I would recommend him and Roto Rooter to everyone I know who are having plumbing issues. Austin and Roto Rooter, I cant thank you enough!

  • Review 2 (2024-11-24 - Rating: 5)

    We have continually been impressed with the service we have received from Roto-Rooter. Today was no different. Our technician, Austin was very professional in his work and did a fantastic job. The area around the main drain has never been so clean afterwards thanks to his efforts. We continue to recommend Roto-Rooter and especially Austin!

  • Review 3 (2024-06-17 - Rating: 5)

    Holland did a very good job of clearing our plugged main line, including prepping the nearby space with plastic sheeting to prevent any potential spills, etc. He was very professional and efficient, getting the line opened quickly. I appreciate that he arranged for the “scope-man” to arrive as soon as he finished opening the line so we did not have further waiting between workmen and made sure the line ran clean before leaving. He is a very good rep for Roto Rooter.

  • Review 4 (2024-04-09 - Rating: 5)

    Paul was super nice and so helpful, I can’t recommend him enough. He worked quick and was super respectful and understanding! We got very lucky getting such a great technician. He installed a new hot water heater, redid the lines to one of our showers, put in a water filtration system and put in a water softener! It all works great. We’re so excited!

  • Review 5 (2024-07-11 - Rating: 5)

    Job very well done. Didn’t try and give me any extra. Of course there’s options for up sale but they were politely approached as should be. This guy is an asset to your company. Thank you for your after hour service.

  • Review 6 (2024-04-29 - Rating: 5)

    Bob is a fantastic tech!!! Had a sewer main clog that caused some damage in my basement. Had a tech out on Sunday that wasnt able to clear it. After getting a quote to dig and replace the line, I was told they would send out their best tech today to see if he could get it cleared. They definitely sent their best tech! A couple hours of his magic and the drain is flowing again and I dont have the weight of a $10,000 excavation and repair on my shoulders. Ive also been working with their water removal team and Rafael has been amazing with explaining the whole insurance process and in assisting with setting up the claim. THANK YOU BOB AND RAFAEL!!!

  • Review 7 (2024-07-17 - Rating: 5)

    Roto rooter saved me on this past Sunday afternoon when my septic line backed up into my basement. Bob the drain guy did an excellent job opening my drain followed by Taylor the camera inspection team that evaluated mt septic main line and pin pointed the reason for my issues. Thank you all for your timely response and help during our very frustrating Sunday afternoon. You are on my speed dial should we ever need your services again.

  • Review 8 (2024-06-19 - Rating: 5)

    This service turned out to be complicated, but Brian, Juan, and Bob all worked hard to resolve the issues. I appreciated that the charge was a flat fee per drain cleared and not based on hourly labor. We have used RotoRooter at least twice before and have been satisfied with their work.

  • Review 9 (2024-06-05 - Rating: 5)

    Brian was very knowledgeable and helpful. He inspected all toilets, tubs, sinks, etc. Checked access to pipes in basement. He explained the process of cleaning the drain pipes and flushing out debris.Brian completed the job in a timely manner and tested for drains to work efficiently. He also recommended scoping, which was done by Evan. And, he asked if we had an interest in a water softening system.We are very pleased with our experience and will recommend this to others.My only negative thought in this experience would be the cost of having this service done.

  • Review 10 (2024-06-13 - Rating: 5)

    Holland was the technician that came out. We were more than pleased with the service. We were hesitant about calling a larger company as fearful would not get good customer service and would cost a fortune. This was not the case at all. We called in the evening so thought once again would get someone that was just in a hurry to get fixed and out. Wonderful experience. Holland technician was knowledgeable and talked us through everything. Price was ver fair.Will recommend

  • Review 11 (2024-06-09 - Rating: 5)

    Our plumbing needed a massive amount of work to stop the sewage from backing up into it. Nathan, Zach, Troy, Toby, Sean, and Sam dedicated an unbelievable amount of time to do it. They were all so kind, efficient, and got done ahead of schedule. A beautifully coordinated team, and we were very fortunate to have them.

  • Review 12 (2024-04-05 - Rating: 5)

    Paul was very professional and fast. He cleaned everything up after he was done and left the area looking nicer than when he came in.

  • Review 13 (2024-07-03 - Rating: 5)

    I was very happy with the service. They were here within an hour. I had a sewage back up. They were polite and when one was unsure called the supervisor who came right away and it was taken care of. I was told right away what the price would be. It was a little more expensive then I would have liked but was pleased with the quick service. They explained what the problem was and the warranty they have for there service.

  • Review 14 (2024-06-14 - Rating: 5)

    The drain line for my sink, dishwasher, and washing machine clogged up, so I made a wet mess of my laundry room floor.James from Roto Rooter was over quickly, and in less than 40 minutes, he had the drain flowing better than it has in a couple of years! I can wash dishes and clothes again, without worrying about backing up in the laundry room. Thanks, James!The service call even had Ken over with his video snake, and he found a spot in the main line that will probably be a problem in a couple of years, but I can plan for repairs.It wasn’t a cheap experience, but it got my house working in order, and preparing for future issues.

  • Review 15 (2024-04-21 - Rating: 5)

    Brian did a great job, he cleared a drain clog in our house on a Sunday morning and his company was the first one to answer and get out to our house within an hour. He also explained what he needed to do and their services really well so we felt confident in our decisions. I will recommend that you do consider this company for your needs!

  • Review 16 (2024-04-29 - Rating: 5)

    Excellent Experience! Came within 1 hour of calling on a Friday Night. Fixed our very clogged pipe Cleaned out our main drain all the way to the street and then showed me on camera that the whole pipe was clear. They also used very nice equipment and were professional. Price was good to!

  • Review 17 (2024-04-20 - Rating: 5)

    Just had Nathan, Ken, and James (Jim) out to do some work on my main sewer line and I could not have asked for a better team of men to handle it. They had great knowledge and were very professional. Will definitely be back for future business. The attention to detail and customer satisfaction stands out.

  • Review 18 (2024-09-01 - Rating: 5)

    My service tech did a great job and was helpful!’

  • Review 19 (2024-03-05 - Rating: 5)

    I highly recommend working with Roto-Rooter. I have nothing but wonderful things to say about their professionalism, kindness, quality workmanship, and timeliness. I wanted to give name recognition because I think everyone should know just how awesome these guys really are. Michael Santiago was incredible with answering our questions and walking us through their process. It can be really overwhelming when you have damage to your home and personal property and he made the whole process run smoothly. The supervisor we worked with Juan Field was incredibly kind and answered all our questions and concerns. He was transparent with us about pricing, our options, and there were zero suprises. He did an excellent job keeping me in the loop on the work being done. James, the crew manager as well as the crew Cole, Colton, and Matt did a wonderful job completing the excavation and fixing our line. They were very fast, efficient, and the work completed exceeded my expectations. If you are looking for quality workmanship, honesty, efficiency, excellent communication, and kindness, this is the company you should call.

  • Review 20 (2024-06-04 - Rating: 5)

    Brian was on time. Very polite and easy to understand. Went through everything to figure out the problem and help with getting a lower price that we could afford. He went beyond the point in the pipe where we thought the problem was to make sure it was cleared. This is a reoccurring issue we have every year but Brian was the best one we have had to come and unplug the pipes and get it flowing. Thank you for your fast service

  • Review 21 (2024-02-08 - Rating: 5)

    Had a great experience with James from Roto-Rooter. He was very considerate and conscientious. He arrived when he said he would, explained what he was going to be doing, and gave me an estimated cost upfront. He showed me the results of his work and cleaned up after himself. I am very happy with the work and overall experience. James is a great guy to boot!

  • Review 22 (2024-07-09 - Rating: 5)

    Very Happy with whole process. Guys were professional from start with Juan to the guys Keith, Matt and Cole getting it done! Thanks for the easy fix to addressing a complicated issue!

  • Review 23 (2024-04-17 - Rating: 5)

    This review is specially for Paul the plumber. He was so kind, so knowledgeable, went above and beyond, even allowed my two three year olds to watch him work and answered their questions 🤣 company scheduling and communication is not the best. Was scheduled 12-4 on Monday and no one showed. I called later in the evening when I never heard from anybody and they rescheduled me for the next day 10-2. When I called in the morning to double check they said it was 12-4. Prices are a little high compared to others but I needed repair done asap. Paul was 5 ⭐️ , company maybe 2-3.

  • Review 24 (2024-05-30 - Rating: 5)

    James was nice and professional and was out to my house in less than 1 hr. When everything in your house is backed up and toilets dont drain right being fast to the job is priceless. I would recommend Jim and Roto-Rooter!

  • Review 25 (2024-01-27 - Rating: 5)

    The technician, Justin, did outstanding work, and could have easily charged twice what he did, and done half the work. Outstanding attention to detail, great customer service, and an excellent attitude and willingness to explain what he was doing as he was doing it. An absolute pleasure to have help us, and we appreciated him very much!

  • Review 26 (2024-03-09 - Rating: 5)

    After being out of town all week I came home to backed up toilets and Elias came out super fast! The customer service phenomenal! I was a mess and had no idea how to handle the situation and he came in and kept me informed through out the entire process and even offered a few different options on how to handle the situation. Timing was great, communication was great, over all just a really amazing experience with Elias!

  • Review 27 (2024-06-06 - Rating: 5)

    I would like to personally thank the following Roto-Rooter staff for their exemplary professionalism and dedication to service after a large amount of sewage backup in my finished basement. Those staff are: Rafael Orellana, Bryce Newbanks and Clifford (Im sorry that I do not have his last name).Rafael was very respondent to my initial call and extremely personable throughout our initial assessment. He introduced me to a Public Adjuster (which Ive never heard before) and even made an appointment for me to meet with a Public Adjuster. Mr. Orellana went out of his way to during a VERY BUSY week to come to my house and sit in on that appointment with me. He was very invested in my situation. Mr. Orellana was also very swift in returning my calls and my text messages (even when he was on a short vacation or home with a medical issue). He was still very helpful and courteous and at no time did he ever make it seem like I was bothering him or short with me in any way.Clifford was the staff who came to my home and worked very hard to help mitigate all of the sewer backup in my basement during a very busy week with other customers having the same problem. Despite his long schedule and busy days, he had a great attitude and stayed positive during his time at my house. He was also very swift in answering my calls after his shift (which I wasnt aware of, but he answered) when my water heater wasnt working. Clifford was always responsive and helpful. Lastly, I would like to thank Bryce Newbanks for his empathy and commitment to serve the customer. He was very personable as well when we spoke on the phone and he took action immediately to resolve a problem which was uplifting as a customer. He followed through that same day and even offered to come to my house later that day to finalize the Roto-Rooter bill for me. His attitude was very positive and he was incredibly helpful which was such a change from other companies I have worked with in the past. I will definitely be using Roto-Rooter again for any of other future home/water issues I have at home because of how professional, courteous, genuine and hard-working all of their staff were during the week they helped to mitigate all of the water in my basement. Kudos to all three of those gentlemen and I hope they get the recognition they deserve because I was floored with their level of service compared to others Ive worked with in the past. Well done to all three of them! You have some top notch employees in Rafael, Clifford and Bryce! Thank you all!

  • Review 28 (2024-09-04 - Rating: 5)

    I had an emergency call very late after midnight the service guy had energy for me and him. Excellent job! Thanks..

  • Review 29 (2024-06-16 - Rating: 5)

    Holland from RotoRooter was a great help in getting our garbage disposal and sink pipes back in working order. We were very relieved to get help on a weekend, and Holland provided a great service to us in a very efficient time. Thanks!

  • Review 30 (2024-05-31 - Rating: 5)

    Great experience. Called ahead of time and was able to show up earlier than expected, which was appreciated. Drove across town to get parts after the scope was identified and returned promptly. Explained the charges and answered questions I had.

  • Review 31 (2024-05-07 - Rating: 5)

    Brian came to my house today and worked tirelessly to fix a blocked sink in my kitchen. It was not an easy job but he worked with patience and good humor and got it done. Great job and I recommend him and Rotor-Rooter.

  • Review 32 (2024-06-02 - Rating: 5)

    After a late night plumbing issue Roto rooter was a great choice in our emergency . Our technician James was very professional and kept us informed every step of the process. I would recommend Roto rooter, especially James for your everyday and emergency plumbing needs.

  • Review 33 (2024-03-19 - Rating: 5)

    Sam was our technician and he was great! Very fast, talked me through everything he was doing and made sure the information he was sharing was understood by me. Did an excellent job and would definitely recommend using this company/ technician again

  • Review 34 (2024-06-04 - Rating: 5)

    Cameron was great! Clogged floor drain the night before I left town for work and wanted it done before I left so my wife wouldn’t have to deal with it, he came out at 11pm and knocked it out quickly for me. My only complaint is the price is a bit high for what it is but it is what it is that late at night and short notice I guess.

  • Review 35 (2024-06-04 - Rating: 5)

    We were very impressed with this crew from Roto Rooter, Cole, Zach, and Keith. They were knowledgeable, efficient, and above all, friendly and polite. I would recommend this company to anyone. Very happy with their service.

  • Review 36 (2024-05-30 - Rating: 5)

    Robert(Bob) our technician was awesome! Very informative and friendly while quickly fixing our problem! Bob also cleaned up! Great experience overall! Thanks Roto -Rooter and Bob!

  • Review 37 (2024-02-17 - Rating: 5)

    Mark and Brandon were awesome! Friendly and knowledgeable. They worked to make this as easy as possible for us and got the problem fixed quickly. I will remember this for all my future plumbing needs. I am very thankful that you service my area.

  • Review 38 (2024-06-15 - Rating: 5)

    James was at my house promptly and explained the situation thoroughly. He was able to unclog the drain and provided good service. Glad he was able to come out on a Friday night.

  • Review 39 (2024-06-20 - Rating: 5)

    Nate was very professional and answered questions regarding actions to take to eliminate problems that may have led to our clogged drain. Do to the cost, we will check around for less expensive services and I will eliminate Roto Rooter for the consideration being currently given towards purchase of a water softener. Maybe in line with other companies but maybe not with ma and pop owned private business.

  • Review 40 (2024-01-24 - Rating: 5)

    Very fast response time, they showed up with 1 1/2 hours of calling. Super helpful and knowledgeable - I have always had good experience with Roto-Rooter, and this was no exception. I strongly recommend them to anyone who needs plumbing work done.

  • Review 41 (2024-04-19 - Rating: 5)

    My Plumbing technician was very knowledgeable, direct and efficient. I thought this would take 5 hours, but he finished in 3. Cleaned everything up and disposed of my old water heater tank.Hats off to Paul Keener!!!

  • Review 42 (2024-02-28 - Rating: 5)

    From start to finish, Excellent engagement, timely responses and professional teams. all teams involved in the repair from, water mitigation, excavation, plumbing and estimating team has handled all problems and stuck to budget given to them from my side. Eric assisted from the start, scheduling, repairs, cleanup etc. Great guy and happy he got placed on my project!

  • Review 43 (2024-01-23 - Rating: 5)

    Cameron and his associates were amazing! He showed up right on time and stayed until the job was done. He was informative and patient with all of my questions. I would definitely recommend Roto-Rooter!

  • Review 44 (2024-02-10 - Rating: 5)

    Our technician Justin provided excellent customer service. He took the time to explain the issue and worked with us on the next steps for getting our drainage issues resolved. I would definitely recommend Justin and the team at Roto-Rooter for drain clearing and repair work!

  • Review 45 (2024-03-06 - Rating: 5)

    Paul and Mat are very friendly. They introduced themselves. They worked very well together. They replaced the toilet shut off valve. They replaced the main water shut off value. A water softener unit and a unit under the kitchen sink for drinking water was also installed. I would recommend them to family and friends. I also will call Paul again if theres ever any problems in the future.

  • Review 46 (2024-01-07 - Rating: 5)

    Roto Rooter quickly responded to our basement sewage overflow emergency. Justin was awesome. He made sure that my brand new wood walls were fully protected before he started the clean out. He patiently worked 110 feet of snake out to clear our clog. I highly recommend him and RR.

  • Review 47 (2024-03-31 - Rating: 5)

    A stressful day got less stressful with these guys. Super professional and timely and honest. Told me what the issue was in plain English. They didnt sugar coat anything. Very good service. I will use them again!!

  • Review 48 (2024-05-30 - Rating: 5)

    Paul Keener worked on installing a kitchen faucet, drinking water filtration setup, water softener and new water heater install. He was efficient and clearly communicated both the plumbing needs and potential costs for needed repairs. Would recommend working with Paul for any plumbing or water needs in your home!

  • Review 49 (2024-03-28 - Rating: 5)

    Eric Ault was very professional, and right on time with all his communication updated me from the beginning to the end. Whenever there was a problem, he would come by the daycare and personally check himself. If I had a question if he did not know the answer, he would go out of his way to get me the answer and Call me right back.. he was available day nights weekend, and I really appreciate it. Eric professionalism gave me a peace of mind, and he made the job smooth as possible

  • Review 50 (2024-02-23 - Rating: 5)

    Paul worked all day to fix a complicated plumbing issue. His calm and professional demeanor made a stressful situation easier to handle. I appreciate his and Rafs expertise in getting my kitchen back into working order and in helping me deal with insurance. Thanks!

  • Review 51 (2024-01-23 - Rating: 5)

    Justin was on time, and called 30 mins out to let me know he was on his way. He was upfront about pricing & explained what needed to be done, and got it done. He made sure to keep the house booties on (which I appreciate w this slushy snow!). He was very professional, throughout. The clog was my own fault for shoving food down there- but he helped make light of the situation & got right to work, to clear it up!-Natalie

  • Review 52 (2024-04-14 - Rating: 5)

    We had a weekend emergency situation.Scheduling appt was easy. Friendly and knowledgeable crew. Arrived when they said they would. Handled every aspect of the repair, including filing with insurance.

  • Review 53 (2024-09-04 - Rating: 5)

    Very quick service. Technician was polite and very clean with the job. Great experience.

  • Review 54 (2024-08-31 - Rating: 5)

    James was very knowledgeable, thorough, and effective. He also came the same day that I called.

  • Review 55 (2024-06-19 - Rating: 5)

    I requested service for a plumbing issue at my dad’s house and Nathan was at his door within an hour. The problem was fixed quickly and at a reasonable price.

  • Review 56 (2024-04-20 - Rating: 5)

    Paul was full of knowledge and very polite. He was a master of his craft and worked quickly and quietly. He polished everything up and was in and out in an hours time like a Ninja. Our weekend was saved.

  • Review 57 (2024-06-24 - Rating: 5)

    Holland did a very nice job fixing the blockage. He did a great job of explaining everything to me and my mom. He worked very hard.

  • Review 58 (2024-07-25 - Rating: 5)

    Holland was a true professional. He completed job in a timely manner. Drain is clear and running like it should .

  • Review 59 (2024-04-12 - Rating: 5)

    I called about a toilet running problem, and Paul said the problem happened so frequently because of our hard water. He also pointed out that our water heater was 27 years old and that is why our water preassure was so variable. We ended up with a repaired toilet, a new water heater, and a new water softener. Very happy to have our water problems solved! Paul was very knowledgable and was able to answer all of my questions. We had them out last summer when our sewer backed up and they did a good job then, so we had them back. We are glad to have this problem cleared up in our 57 year old house!

  • Review 60 (2024-03-09 - Rating: 5)

    Wonderful, helpful, personal, fun and professional crew! They got the job done in our elderly fathers studio! Top notch! Thank you, Elias, Chris and Chad, we appreciate you!

  • Review 61 (2024-02-15 - Rating: 5)

    Great service and prompt! James S. was a great tech, knowledgeable and very personable. I highly recommend/request him to service your home. I already know who’s coming back to my house if I need any services. James S and Roto Rooter!

  • Review 62 (2024-03-30 - Rating: 4)

    Appreciate the work Roto-Rooter did for us, quick and efficient. One of the plumbers Paul, took the time to explain the work he was doing and pointed out other issues we had and some work that was going to have to be done in the near future.

  • Review 63 (2024-08-21 - Rating: 5)

    First time using roto-rooters and my technician Holland was here within an hour and had my problem fixed in no time!

  • Review 64 (2024-04-19 - Rating: 5)

    Had a clogged kitchen sink. came in and checked it out determined the problem set up and was very thorough and found a problem that we were unaware of. took time didnt rush and made sure that the problems was fixed. Very happy with service!

  • Review 65 (2024-01-27 - Rating: 5)

    Great service and very knowledgeable, came to fix our clogged drain quickly and last minute on a Saturday. Took care of the main issue, and also noticed and fixed another to ensure it was in great shape before he left. Highly recommend!

  • Review 66 (2024-07-12 - Rating: 5)

    Joseph did a super job! And Juan was able to accommodate our schedule. Thank you!

  • Review 67 (2024-03-29 - Rating: 5)

    We had some trouble with a couple different lines and gave these guys a call. Craig was quick to decipher the problem and fix what was needed. Funny, personable, and polite! Would work with them any day of the week!

  • Review 68 (2024-04-09 - Rating: 5)

    Technical Bob was prompt, professional, and polite. I found his knowledge to be exceptional as he carefully listened to my problem and walked through the plumbing. I appreciated the service!

  • Review 69 (2024-03-28 - Rating: 5)

    Roto-Rooter was very professional and efficient. They explained what was needed and coordinated all aspects of the job. I could not be happier. They definitely left us with a feeling that the job was done right.

  • Review 70 (2024-07-12 - Rating: 5)

    I felt each person was honorable and was very helpful. They both did a great job. Thank you.

  • Review 71 (2024-03-31 - Rating: 5)

    Chris out to assess the water damage we had from a leaky toilet. He was very thorough, explained everything to us and helped walk us through the insurance process and let us know everything we needed to know about getting the job done. Justin then came and fixed the problem with the toilet and also found the root of the problem and let us know how we can avoid a future repeat of the problem. Very glad we called Roto Rooter!

  • Review 72 (2024-06-07 - Rating: 5)

    Joseph was very profession and knowledge out the roof. Best service provided! Keep up the good work. Thank you!

  • Review 73 (2024-02-12 - Rating: 5)

    We had to use Roto Rooters emergency services to help retrieve a wedding ring that was accidentally flushed down the toilet on a Sunday morning. Ken arrived and immediately reassured us and was confident with his ability to locate the ring with his camera tools. Once the ring was located, Bob was able to come retrieve the ring. I couldnt be more grateful for the service we received this day. From Roto Rooters call service taking my request and ensuring they had the right tools to take care of us, to the professionalism and personal care the men took to carefully find and recover the ring, my worries were at ease. You would have never known that these men had to give up time on their Sunday morning and afternoon to handle the matter. I give my highest recommendation to these providers and Roto Rooter.

  • Review 74 (2024-03-07 - Rating: 5)

    Juan Conchas with Roto Rooter was very professional and communicated well through out the process! The excavation was explained thoroughly and all of my questions were answered in a timely manner. I would highly recommend to anyone looking for honest and quality plumbing needs.

  • Review 75 (2024-04-11 - Rating: 5)

    Arrival was very fast and solved my issue right away. They give a price up front at your home and dont charge just to come to the house. Very reasonable.

  • Review 76 (2024-02-07 - Rating: 5)

    Had to call Roto-Rooter due to issue with leaking pipe and water backing up into utility sink in basement. After the initial inspection a call was made to a supervisor, Juan, who came and ran a camera through the sewer pipe. There were tree roots growing into the pipes. We sat down and discussed my options. Juan walked me through the process that needed to take place and made sure I understood everything. He was polite, knowledgeable, friendly and kind. I elected to have Roto-Rooter replace the existing sewer pipe that was over 50 years old and definitely ready to cause way more issues than a little water back up!! Juan scheduled the job and the crew that came did an excellent job and were done the same day! Juan then reached out to me to schedule a time to run the camera back through the new pipe to make sure everything was as it should beThat has given me peace of mind. Grateful for Roto-Rooter and the quick response and handling of my plumbing issue and for Juan and his teams excellent work, knowledge and care taken with my home and property.

  • Review 77 (2024-03-23 - Rating: 5)

    Great service had water backup into the basement from pipes being clogged and Brandon was out within an hour to fix the issue on a Saturday. Cheaper than expected with it being a Saturday. Very happy with service.

  • Review 78 (2024-04-12 - Rating: 5)

    Brian was amazing! I couldn’t believe how fast he got here. And, he did an excellent job of explaining everything. I would call him again.

  • Review 79 (2024-02-10 - Rating: 5)

    Henry was the technician who serviced my plugged toilet. He informed me of everything he was doing and even explained it so I could understand. He showed me problem areas and gave suggestions on how to avoid future issues. His only fault- not rooting for the right Superbowl team, lol!

  • Review 80 (2024-03-05 - Rating: 5)

    Matt Murphy was the definition of friendly. Amazing service, polite, friendly, and helpful. The work that had to be done was rough and he did it with a great attitude. Thank you!!!!

  • Review 81 (2024-07-06 - Rating: 5)

    Fast, same day, perfect work. Theres a reason why you pay professionals to do the work...even if you feel like you could save a few bucks.

  • Review 82 (2022-07-22 - Rating: 5)

    The technicians did a great job! They were thorough and informative while working and got a completely blocked line flowing better than it has the entire 6 years we have lived here. They got the job done quickly and charged less than a third of what another company quoted us for a base price. Would definitely use this company again.

  • Review 83 (2024-02-09 - Rating: 5)

    I woke up to my floor drain flooded right before work and I called RotoRooter. They had a tech out within the hour. And my floor drain and main drain was cleared asap. Great company, will recommend them to my neighbors.

  • Review 84 (2024-03-09 - Rating: 5)

    Robert was at our home within 45 minutes to help clear a laundry drain. He was attentive, honest, and thorough. Problem drain was cleared and flowing well afterwards.

  • Review 85 (2024-02-03 - Rating: 5)

    Roto rooter came to the house to fix a plugged drain. Unfortunately , the issue was more complicated, but Roto rooter kept us informed every step of the way and the next solutionVery thankful they came out on a Saturday to help us. Excellent.

  • Review 86 (2022-02-22 - Rating: 4)

    From the time I called them with my situation, they were very responsive! Respectful of my time. Good listening skills and cared about my satisfaction. Made sure that I understood the process and what was going on and was kept informed at every step of the way. Very prompt service and great follow through.I knew I had a team of people that cared about my situation and wanted to resolve it completely and effectively. Very satisfied with their performance on many repairs...and I asked LOTS of questions 😂Thanks guys for taking Great care of me and my house!

  • Review 87 (2024-03-16 - Rating: 5)

    I wish every worker carried themselves as the guy who came to fix my drain did, usually feel awkward during these things but he made me and my kids feel comfortable with him in the house. Did a great job, now my 3 year old is not scared of our toelit anymore!!! Thank you!!!!

  • Review 88 (2024-01-24 - Rating: 5)

    Elias was very knowledgeable & professional. Unfortunately, he was not able to unclog my basement floor drain. His supervisor, Mark is here now to see what he can do. Fingers crossed he gets it cleared.

  • Review 89 (2023-12-01 - Rating: 4)

    Did a great job of assessing the situation and taking care of what they could. They quoted me $16,500.00 to replace a portion of the drain line that ran from the house to the septic tank. It only cost 15-20k to install a whole new septic system so I was a little concerned that they were trying to gouge me for money when I heard that quote.

  • Review 90 (2023-06-19 - Rating: 5)

    Bradly was an Excellent representative for your company. He was patient, kind and gave us a very generous price for a stubborn clog. We were already financially strapped from everything breaking down all at once. Bradly was understanding and made us feel valued. We will definitely use Roto Rooter again and ask for Bradly!!!

  • Review 91 (2023-07-25 - Rating: 5)

    I had a sewage back up in the shower and Jared and Ken came out and were able to find the problem quickly. Unfortunately the problem is bigger than just a clog, but they were able to offer advice and solutions for a permanent fix. Both were super nice, very professional and cleaned up after themselves. Definitely will call them for future needs!

  • Review 92 (2023-06-30 - Rating: 5)

    Jared was very professional he explained everything he was doing. He detailed what options we had and allowed us to make the decision on what best fits our need. He took care of our issue with great and efficient service and placed ease on us. We appreciate you Jared.

  • Review 93 (2024-06-02 - Rating: 5)

    Holland was extremely helpful and professional. He was knowledgeable and explained everything as he was going through the process.

  • Review 94 (2024-06-04 - Rating: 5)

    The agents were very professional. Upfront with pricing with no pressure. I was pleased with the job they completed.

  • Review 95 (2022-07-24 - Rating: 5)

    The floor drain was plugged. Toby did a great job. He was quick and answered all my questions. For it being very late in the evening he was very kind and polite. He also had some recommendations for a follow up to avoid future problems.The answering service was also informative and continued to update us as to when our technician would be there.I would highly recommend Roto Rooter and Toby.

  • Review 96 (2021-06-22 - Rating: 5)

    Paul was here today and I think he was doing some work on the shut off valve. He was amazing, fast and has the best customer service. He helped me through an issue that had nothing to do with valves. He gave me customer service like I have never received in a lifetime. Each employee I have worked with has given me ABOVE 5 star service. I am absolutely blown away with the rotor rooter team. Simply the best!

  • Review 97 (2024-02-14 - Rating: 5)

    The service crew was very informative and installed to completion. We really enjoyed the technicians and water softener presentation was very valuable. Thanks for the great service.

  • Review 98 (2024-04-07 - Rating: 5)

    Professional. Courtesy. Stayed until the Job was completed. Provided same day service for my emergency situation. Polite & careful of home surroundings. A definite recommend!

  • Review 99 (2024-04-11 - Rating: 5)

    Brian was very helpful and gave me multiple options that were economically beneficial for myself. Everything was fine efficiently and in a timely manner.

  • Review 100 (2024-04-22 - Rating: 5)

    The technician was friendly and professional, and gave me lots of good information about drain lines. It was actually a pleasant experience, especially since he cleared a line that had been clogged for weeks!! Others had tried but couldnt get the job done.10/5/21: Called them again for a separate issue (its an older house). Different guys, same level of service.4/22/24: different techs, same great service!

  • Review 101 (2024-02-18 - Rating: 5)

    Elias was quick and professional! Did a great job in getting the clog out both in my toilet and main line to work again smoothly.

  • Review 102 (2024-09-02 - Rating: 5)

    They came out and gave us some suggestions and they sugar coat anything. Upfront and honest

  • Review 103 (2024-02-25 - Rating: 5)

    Roto-Rooter was there when I needed them! The tech, Brandon, was professional, knowledgeable, and friendly. I couldnt have asked for better service. Thanks.

  • Review 104 (2024-03-02 - Rating: 5)

    Amazing experience! Brandon was respectful and knowledgeable. He was kind and excellent at explaining the situation. 10/10!

  • Review 105 (2024-07-23 - Rating: 5)

    Very polite and personable. Word hard and got the job done quickly.

  • Review 106 (2024-08-26 - Rating: 5)

    Holland was knowledgeable and friendly and got the job done right.

  • Review 107 (2024-04-22 - Rating: 4)

    The workers were very professional and did a great job considering the horrible issue. It was disconcerting that multiple issues continued to arise, but in the long run, they were able to fix everything.

  • Review 108 (2024-03-06 - Rating: 5)

    Even though the problem was beyond what they could fix, they did make every effort possible to try and fix it. In the end they showed me a bill that was way under what it should be so I had them add to the bill. Their effort and time are worth money ans I made sure they were paid.

  • Review 109 (2021-03-29 - Rating: 5)

    The whole team of people from the person who answered my call To the guy who removed the final fan were great! They stood by my side when it all happened and the clean up was amazing! We had a serious issue that I was not prepared for but Tim explained everything and was amazing at follow up with me. Everyone was professional and kind. I have no complaints about my experience and would most definitely use them again!

  • Review 110 (2023-02-11 - Rating: 5)

    The plumber was excellent! He was friendly and showed genuine care and concern for what we were dealing with. He told me that I didn’t have to worry about anything, and that they would take care of everything for us.

  • Review 111 (2022-08-11 - Rating: 5)

    They did a awesome job. I was warned not to use them. However I was very impressed with their communication, updates. Professionalism and such. I wished I remembered all their names. Joseph and Rafael were great. Thank you isnt enough.

  • Review 112 (2022-07-13 - Rating: 5)

    Wes, Joel, Ray, and Derek were all amazing. They got so much done in twenty four hours, it’s really hard to believe. Being able to see the before, during, and after video of my drain pipes really helped clarify exactly what kind of value I got for my money. I hope to never see them again, unless it’s the neighbors drains that have the problem. I will certainly recommend to anyone who has issues with their drains, sump pump, gas valves.

  • Review 113 (2023-02-08 - Rating: 5)

    Bob was awesome! Very professional and courteous. He explained what he was doing as he was doing it. Explained the 6 month warranty. There was absolutely no mess at all. Because of Bob and his friendliness,I would recommend roto rooter to friends! Thank you!

  • Review 114 (2019-08-10 - Rating: 5)

    Derrick was wonderful! He got to my house about 30 minutes after my initial phone call & was so friendly & competent. He explained what he was going to do & accomplished his task with a smile on his face. He made an unfortunate situation into a pleasant experience. I am very happy with the service he provided.

  • Review 115 (2024-04-20 - Rating: 5)

    Very Patience and took the time to review my concerns. Very knowledgeable and Recommended other services to mitigate further issues. Will use their services in the future.

  • Review 116 (2024-02-14 - Rating: 5)

    Fast, neat, friendly. I called..non-emergency.. and they arrived within the hour. Now thats service. A service special helped with the cost. The peace of mind and guarantee was priceless.

  • Review 117 (2019-06-14 - Rating: 5)

    Mark and Bill were very friendly and highly knowledgeable. We called them and they were able to come the same day. Our leak was fixed quickly. They gave us great advice about what we needed to do to follow up and walked us through next steps with our insurance claim.We will be calling on them again for some other maintenance we had planned.

  • Review 118 (2022-07-15 - Rating: 5)

    Roto-Rooter was so great to work with. I got a call immediately after contacting them, someone came out right away and got the problem taken care. Katelyn and Paul with Roto-Rooter were both great to work with and I would recommend them and this company to anyone. Great service, very professional and reasonably priced.

  • Review 119 (2024-04-09 - Rating: 5)

    Justin was amazing to work with when our main drain backed up. He was very professional and went above and beyond what we was asked to do.

  • Review 120 (2024-03-19 - Rating: 5)

    Holland and his co-worker were friendly and helpful figuring out our drain problem! They were fast and efficient in finding the problem. Thank you!

  • Review 121 (2022-02-19 - Rating: 5)

    Wes and Noah were incredibly helpful with this process. We have an older home, and they were able to handle the process with care as well as give us advice on general maintenance and upkeep. They helped us understand where certain repairs had been made previously and pointed us toward our next steps. 10/10 would recommend!

  • Review 122 (2023-03-24 - Rating: 4)

    Wes was friendly and helpful and so were the crew. Slight miscommunication in verifying scheduled date/time of job. Crew showed up while I was at work and were let in by my tenant. Before I arrived they cut out the carpet instead of rolling it back, so I now have to replace bedroom flooring.

  • Review 123 (2022-01-13 - Rating: 4)

    Cleared most of the clog and roots the other company failed to remove. I did have to negotiate the price to about 1/2 what they originally quoted, which they were willing to do, so expect to have to haggle a bit. They want me to have some other plumbing work done, which I might do eventually, but I will, of course, get other estimates and may be able to negotiate a price for the additional work. The workmen seemed like good guys and were respectful of me and my home.

  • Review 124 (2024-04-19 - Rating: 5)

    Answered my call on the first ring and got a tech out within 45 minutes. Very polite and professional service.

  • Review 125 (2024-02-22 - Rating: 5)

    Jeremy was wonderful! Very professional, fast, and I honestly couldnt say enough great things. Thank you so much!

  • Review 126 (2024-03-01 - Rating: 4)

    Showed up on time. Fixed my drain. Cleaned up space good service. Not cheap but look for coupons. Saved us $75.

  • Review 127 (2020-06-02 - Rating: 5)

    These guys replaced my sewer pipe. They were professional and courteous and they did a great job! Kevin, Jose and Chase were the guys that did the work and they were great! Also Dan, the supervisor was really good about keeping me updated on when they would be here to do the work. Plumbing problems are never fun but I’m so thankful for Roto Router because they were able to resolve the issues quickly and effectively.

  • Review 128 (2024-03-28 - Rating: 5)

    I was very happy with how quick the technician showed up and explained what was going on. I would recommend roto rooter again and Justin was awesome!

  • Review 129 (2021-06-02 - Rating: 4)

    The service tech (Joseph) was great. He was fast, clean, respectful and thorough. He got the line unclogged quickly and made sure water was flowing easily before being done.The price seemed a little high, but it was worth the peace of mind to have it done...

  • Review 130 (2021-10-18 - Rating: 5)

    Ray was very professional and very informative about our plumbing issue. Definitely the guy to go to he spoke confidently about what the problems were and knew exactly how to address them. We have bully landlords that loves to play the blame game and Ray helped me gain a true understanding of what the issue was and it turned out to be a landlord issue and not a tenant issue. Thanks Ray! Much respect 🙏🏾

  • Review 131 (2019-12-13 - Rating: 5)

    Made a request online the morning for 12-4 appointment, got a call from rep around 11:30 and Jeff B arrive on time around noon. He inspected and explained the issue and gave a feedback, work was agreed and he finished the job quickly within promised time. He made sure everything was done correctly, triple checked inside and outside. Awesome service and i am satisfied.

  • Review 132 (2022-02-16 - Rating: 5)

    Excellent service. From the receptionist who took my initial phone call and made my booking to the plumber who came to my house. Confirmed appointment ahead of arrival and made recommendations based on my best outcome; not unnecessary work. Highly recommended!!!

  • Review 133 (2024-06-09 - Rating: 5)

    Holland was great and very professional, the Roto Rooter equivalent of John McClaine.

  • Review 134 (2022-07-05 - Rating: 5)

    A. Theyre the only ones who consistently answer their phones. B. If you Have to have somebody the same day...They are the only reasonable chance to get there. C. Their techs have always been excellent. D. Their prices are outrageous, but I could never compare prices because I have Never been able to get competitors to come in time! So, you decide for yourself.

  • Review 135 (2021-06-10 - Rating: 4)

    When Wes,my service person, arrived he made sure everything was explained about what my problem was and asked a few questions so he could make his plan for fixing it. Very polite and professional. It wasnt long before he had located and removed the clog. A few easy signatures and Wes was off to help someone else. I do and would recommend Roto Rooter for anyone else with plumbing issues.

  • Review 136 (2024-01-13 - Rating: 5)

    Came out during a blizzard. Stayed with us until we had running water again. Amazing service, very informative. Highly recommend.

  • Review 137 (2019-09-03 - Rating: 5)

    What an amazing job. We have had a lot of work done on our homes, but these guys exceeded our expectations. James, Mitch, and their crews were not only friendly, but extremely hard working. I would have them back any time and recommend them to anyone needing their services.

  • Review 138 (2021-06-22 - Rating: 5)

    Brad was amazing to work with! He had a hard time and said it has never taken him more than 20 30 mins to unclog a kitchen since but he was her for 3 hrs. Did the job and laughed his way through it! Even when my kids were acting fools. I would definitely call HIM back to help me out again.He cleaned up and apologized for taking so long... but he got EVERYTHING working again!Thanks so much!

  • Review 139 (2020-09-12 - Rating: 5)

    We had a major clog in out kitchen drain. Zach B. was absolutely fantastic. He a few hours clearing out the sludge! He kept me informed step by step and let me know about the recommended enzyme cleaner I should be using to prevent the build up from occurring again. He was very thorough. I highly recommend the company and Zach!!!

  • Review 140 (2024-03-29 - Rating: 5)

    On Good Friday called with a faucet issue the person on the phone was efficient and a plumber was herewith 2 hours and he was pleasant. efficient and problem solved.k

  • Review 141 (2019-10-15 - Rating: 5)

    They showed up within two hours. They called ahead, just like they said they would. When the original technician arrived, he was not equipped to handle the type of drain clog I had, so he called in the proper crew that was able to complete the job. I was kept informed of the entire process. The new crew didn’t quit until the problem was resolved. They were all professional. I would certainly use them again.

  • Review 142 (2024-04-18 - Rating: 5)

    Holland was really nice and he explained everything that he was going to work on. I would definitely recommend him.

  • Review 143 (2024-02-23 - Rating: 5)

    Great service and quick to respond on call at short notice. he technician that was here I highly recommend very professional, and worked very clean.

  • Review 144 (2021-10-25 - Rating: 5)

    We set up an appointment online the night before and they gave us a window for the following day. They texted and arrived exactly in that window and were very quick and professional to help repair our sink draining issue. We had a full blockage and he was able to diagnose and fix it in no time!

  • Review 145 (2019-12-23 - Rating: 5)

    Robert was prompt and very professional! We made an appointment online, which was convenient. He unclogged our main line quickly so our family of 5 didnt miss a beat! We had the best experience and would recommend Robert and Roto-Rooter to anyone!

  • Review 146 (2023-01-23 - Rating: 5)

    I always like Bob from Roto Router to come out.. he is the best ever and explains everything what he is doing.. he has been doing this for a long time and his wealth of knowledge shows it. He is easy to talk to and I trust his opinion on what is wrong.. He is one kind and special service man and Roto Router is lucky to have him..I would give him 100 stars if that was a choice..

  • Review 147 (2024-06-23 - Rating: 5)

    Holland was very knowledgable, friendly and efficient. Would recommend him to anyone

  • Review 148 (2024-02-17 - Rating: 5)

    The Roto-Rooter team did a great job, left the project totally clean and kept us informed every step through the completion of the job.

  • Review 149 (2024-03-09 - Rating: 5)

    Nathan was able to help us out with our plumbing issues and I definitely would not call any other plumber. 10/10

  • Review 150 (2024-04-22 - Rating: 5)

    The crew came out when requested, did the job, line was inspected and it looked perfect. Great service…great crew.

  • Review 151 (2020-11-28 - Rating: 5)

    West was courteous and professional. He listened while we explained our problem. He then looked at our plumbing system and went over his proposed plan of action and the fees. He worked diligently and went over the warranty and discount offers before writing up the bill. We have a working drain and he was careful to remain clean as possible and tidy up before leaving.

  • Review 152 (2021-06-19 - Rating: 5)

    Our plumber arrived within an hour of our first call on a Saturday evening and was finished within a 1/2 hour. He was very polite and explained the entire process to us. Would definitely hire again.

  • Review 153 (2019-12-11 - Rating: 5)

    We had a great experience with Jeff B. and Derek. They were able to come out the same day I called, and they presented me with a couple of different options to fix our leaking water line. They explained the problem and got the job done quickly. Highly recommend!

  • Review 154 (2024-03-12 - Rating: 5)

    They were very nice and helpful. Customer service was great. I would definitely recommend and use again.

  • Review 155 (2019-10-31 - Rating: 5)

    I was very happy with the pipe burst full sewer service that Kevin V, Richard S. and Brad L. did for Lora & me. They were great about explaining exactly what they were doing and took great care with my lawn. Kevin had to dig a hole in my wifes flower bed that had a custom concrete border around the edge. They carefully removed the border and after the job was finished and hole filled, they replaced the concrete border. It looks like it was never moved. We greatly appreciate the professional service we received from Kevin, Brad and Richard.Thank You, Mark & Lora Kraay

  • Review 156 (2023-09-08 - Rating: 5)

    Brandon was well mannered - professional, effective and efficient! We greatly appreciated his excellent customer service!

  • Review 157 (2019-08-10 - Rating: 5)

    I had to have my mainline sewer pipe replaced. Everyone was very good at answering my questions and very professional. They worked quickly and got the job done in 2 days. Overall excellent work, communication, and clean-up afterwards. I would definitely recommend these guys.

  • Review 158 (2022-07-22 - Rating: 5)

    I had just bought a house and as I was moving in noticed a sewage backup. Shana came out within 2 hours of my initial call to inspect it. She noted that the sewage had backed up further into the basement and called the crew right away to come and get it. She talked me through the process of starting my claim. While she was doing that Nick and Mike showed up to start the process of getting it unclogged. They were very professional and courteous. Talked me through what needed to be done to prevent the issue happening again.

  • Review 159 (2022-09-29 - Rating: 5)

    I was out of town and was not able to get there. Had two toilets, two sinks and three showers plugged at work. They were very awesome at calling me and letting me know what was wrong and giving me estimate on repairs before they did the work. They cleaned out main drain and we were back in business. We will definitely call them again if we have any problems.

  • Review 160 (2024-03-14 - Rating: 5)

    Nathan Mapes is the greatest Jetting Technician in the Omaha area. Overall great company to work with.

  • Review 161 (2019-06-25 - Rating: 5)

    Robert was at my doorstep with 45 minutes of first calling. He was a rock star from the get go. Quickly diagnosed the problem. Gave me the quote promptly and got to work.I would highly suggest his work to anyone else. Very polite and personable.

  • Review 162 (2024-03-06 - Rating: 5)

    Cameron was professional and efficient. In and out in 30 minutes with a great explanation of the problem and completing the work well.

  • Review 163 (2021-08-07 - Rating: 5)

    The technician was very professional and did not just do what we thought needed done until he was certain it needed it. It did not need to be repaired and he said that what we were seeing was humidity from our ac unit being broken. It has not been running for two days as we are waiting on repairman. Also told me that he recommended us getting a couple water alarms so that we will know if any thing ever backs up. In the end I asked him what I owed and he said nothing. This never happens to us so I thank you very much and will not forget a good deed. We will call you for any further issues.Thank you again,Dana SiemersDeena Schmidt1006 Somerset DriveBellevue Ne

  • Review 164 (2024-03-13 - Rating: 5)

    Tech was courteous polite and informative. The job was done quickly and professionally with no clean up.

  • Review 165 (2020-01-03 - Rating: 5)

    Great job by Kevin53450, Chase4421, and Jose1576. They worked well as a crew, getting the sewer line replaced quickly. They were very informative about the job at hand, local codes & techniques to be most efficient. They answered all my questions & welcomed my curiosity while maintaining a safe work area.

  • Review 166 (2021-08-22 - Rating: 5)

    Although pricier than Burton, they were quick to come out, on time, and upfront about the cost. Bob, cleared my rusty basement floor drain that I hadnt been able to clear myself and showed me how I could try to access it another way if I have trouble in the future. As a first time home owner, I really appreciated him taking the time.

  • Review 167 (2024-04-24 - Rating: 5)

    Technician Bob very knowledgeable and made this a positive experience, he also was very personable and cleaned up after he was done.

  • Review 168 (2024-01-28 - Rating: 5)

    Clogged kitchen sink, call roto rooter and in less the 1 1/2 they were there un clogged cleaned up and gone. The guy were prompt and friendly!

  • Review 169 (2021-08-01 - Rating: 5)

    Both gentlemen, Bob and Jon, were on time, courteous, knowledgeable, knew how to use equipment, professional,and gave me estimates before beginningwork. Just so nice. Advised me about furture needs and intial costs as well.I just cant say enough about this great company and how professional these gentlemen were/are!!!

  • Review 170 (2019-04-07 - Rating: 5)

    Paul was fantastic!!! No mess, worked diligently to get the line cleared and was very personable. Bryce came by to find the real problem in our sewer and was very professional. Joe came by to look at the damage and was very polite and honest. I will use RR again after this pleasant experience. Thank you!!

  • Review 171 (2024-05-05 - Rating: 5)

    Very fast response time and very thorough resolution. Also made sure we were well informed on the entire process!

  • Review 172 (2024-02-04 - Rating: 5)

    Elias was very thorough, detailed and professional. He is a 5 Star employee. Thank you Elias very much!

  • Review 173 (2021-03-13 - Rating: 5)

    I actually had two jobs completed at two separate properties. I only received one link for a review, though. On 3/11/21, Kody came to 1315 N 38th and corrected an issue with a clogged toilet. He was quick, clean, professional, and even my tenant was impressed with his professionalism. She said he was cute too, you should tell him that, it’s good for a guy’s ego.On 3/12, Jeff Dearment was out to my property at 5117 Rees St. He solved a small issue with a water heater for my tenant, and it was a huge relief to the tenant. I would also like to give a shout out to Veronica in the dispatch office. Getting a plumber out to this property was quiet the endeavor. This job has been reschedule multiple times over the last two weeks. The job seemed to be of low priority until I called again 3/11. Veronica took my call, was kind and extremely professional. She ensured me that this job would be the first priority for the next day. It was late in the day when I spoke to her, and Jeff was stuck on a job with his shift ending within the hour. Jeff is the only plumber I trust with the work at the properties I own and manage. He has always been professional, and completes the task at hand without complaint. I appreciate him and I appreciate pride he takes in his career.

  • Review 174 (2020-09-22 - Rating: 5)

    We were visiting our family cabin out in Fremont Nebraska and wouldnt you know that we had the plumbing stop working. The main line was clogged. All the local plumbers were closed and the Omaha plumbers charged a $150 fee for each hour driven for before they did anything it was going to be $300 just to come out. Roto-Rooter had their plumber drive in from an hour away and he was great! Saved the day, saved the vacation!!! And to top it off, he was cheaper than the local guys and had equipment needed that the local guys dont always carry. I was so pleasantly surprised. Thank you!!!

  • Review 175 (2019-08-01 - Rating: 5)

    Bob was at my moms house from 8:30 to 4:00 working his but off. He did not leave until he had the job complete. I cant say enough about the way he treated my mom and her problem. Would recommend Bob on any job. Thanks again!

  • Review 176 (2024-07-12 - Rating: 5)

    Very punctual and polite. Got the job done quickly and correctly

  • Review 177 (2024-02-23 - Rating: 5)

    Elias was great. He was willing to answer all of our questions and was informative with his responses.

  • Review 178 (2019-09-18 - Rating: 5)

    Tech Robert #3106 helped us today. Cleared the slow running bathroom sink in less than 45 min. Very professional, polite, and did a great job. In fact we have already scheduled another job for tomorrow- Washing machine drain. Thank you Robert!

  • Review 179 (2021-03-16 - Rating: 5)

    Guys were really knowledgeable and walked me through the entire process. All COVID guidelines followed and they made sure to cleanup all debris. We also had our line scoped which provide good insight on our problem areas. Will definitely recommend.

  • Review 180 (2024-11-08 - Rating: 5)

    Service was great and technician was friendly and helpful

  • Review 181 (2020-09-29 - Rating: 5)

    The team at RotoRooter is beyond helpful. Our emergency happened on Labor Day weekend and they were the fastest to respond. A tech named Harrison arrived and put our minds at ease. He helped us find where the leak was, communicated efficiently with us throughout the process, was extremely professional, always keep us informed and when it came time to repair the leak repaired it quickly! Since then we have been in the repairing stages of our home and when another separate leak occurred Bernard from Rotorooter saved the day! He ensured that we would be taken care of. He went out of his way to help our family get through a very difficult time. I truly can’t thank Harrison, Bernard, and the whole Rotorooter team for making this experience not be so overwhelming and stressful!

  • Review 182 (2024-02-07 - Rating: 5)

    Tanner Baker came out fix the problem the first attempt. I would recommend him to anyone who needs help. Friendly and very knowledgable.

  • Review 183 (2022-11-28 - Rating: 5)

    Day 2 of service and Im even more pleased today. Jetter Derek(hope right spelling) came out and broke through the worst situation my elderly mom has ever had. I also cannot forget Terry who analyzed the problem and referred the jetter. Three very good dudes and I mean that truly. Friendly, funny (just the right amount), smart, and professional. 100% 3 of the best!!

  • Review 184 (2020-08-08 - Rating: 5)

    We’ve used this company several times in the past and they are the only ones we trust. Every time they have come out, wether it’s 3am or 4pm, they’ve always been quick and professional. They explain everything they are doing and are straight to the point and always offer a complimentary camera view of our water lines. We always recommend this company to anyone who is looking for a plumber.

  • Review 185 (2022-07-15 - Rating: 5)

    We had our basement flood from a sewer backup. They came out quickly after hours at no extra charge and mitigated the problem. We were extremely happy to use them and would call them first before any other company.

  • Review 186 (2021-01-25 - Rating: 5)

    The technician who provided the service was wonderful! He was friendly, careful, and thorough. The salesman who scoped the job when he was done was irritating, but because of the great service from the technician, I still had a positive experience.

  • Review 187 (2022-02-20 - Rating: 5)

    Holland was very professional and provided excellent customer service. He gave suggestions on preventative maintenance as well as what to get and where to get it. He definitely set the standard high for all Roto-Rooter technician.

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