Pool Leak Doctors of the Carolinas, LLC

Located in Cornelius, North Carolina

Address: 18627 Northline Dr Unit H, Cornelius, NC 28031, United States

Phone: +1 704-750-5955

Rating: 4.7

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2019-01-16 - Rating: 5)
If you have a pool that needs a little extra TLC from professionals then this is the company to call. Tim was quick to respond to my call set up an appointment and arrived when he said he would. He was super polite, clearly well educated with pool issues, took his time diagnosing the issue and able to fix the leak at one of our light fixtures in the same visit. He also took time to explain the amount of water evaporation to expect during different seasons and general pool maintenance. This company is honest, very knowledgeable and an absolute pleasure to deal with. Thanks

Review 2 (2019-10-31 - Rating: 5)
My experience with Pool Leak Doctors was great from start to finish. I was searching around for a company that could come out and check my pool liner because I was losing water significantly. When I decided to go with Pool Leak Doctors, I came home and saw that they really mean business with all the work and gadgets that they used to check for leaks. Tim was very professional and had a sense of humor and very knowledgeable and honest after finding the leaks. They did an outstanding job installing the new liner. Everyone on their team that I dealt with (Tim and Roxanne) and the gentlemen that helped Tim install the liner was very courteous and kept the customers best interest as #1. I’m new to the pool game and so I had some questions that were always answered in a timely manner. I would highly recommend this company for pool leaks. A smooth company.

Review 3 (2018-10-18 - Rating: 5)
Yelped this business and decided to give them a shot at fixing my leaking pool. Tim called me back and discussed their pricing and what he thought the issue would be based on my description. The day of the appointment another customer had a true emergency so he reached out to be sure that rescheduling worked for me.Tim was very professional and found the vinyl liner hole while also exhausting other possibilities. We discussed other services PLD could provide but he was in no way pushy about it. They will get the call next time I have an issue or need an upgrade!

Review 4 (2019-11-14 - Rating: 5)
I had Tim come out to look for a leak that had plagued me for the better part of a year. I had spent a lot of time and money having other companies come out to do testing. Tim came out and diagnosed the issue and fixed it in about 30 minutes. He explained what probably happened and offered suggestions on how to prevent and maintain our pool and spa in the future. Then to top it all off, he gave me a discount because it didnt take him very long. Tim and Pool Leak Doctors have gained a customer for as long as I have a pool.Give them a call and you wont be disappointed.

Review 5 (2019-08-21 - Rating: 5)
Thank you Pool Leak Doctors! We had a wonderful experience after another company failed on our liner installation. PLD was quick to locate and fix a leak that our original vinyl installer (a different company) was not skilled enough to locate nor fix after several attempts. Courteous, fair and integrity is how I would describe this company. Thank you again! -Jennifer T.

Review 6 (2018-10-26 - Rating: 5)
Thank goodness for the Pool Leak Doctors! We had been living withLeaking pool since August and had exhausted many trys at fixing it. I was about to lose my mind BUT along cane the Pool Leak Dr’s. Thank goodness I made that phone call. Tim has all the equipment and then some to diagnose, locate and fix the problem. It was so reassuring to know that our pool is sound. The problem was located and involved an easy fix. Note: our previous pool guy was the cause of this problem!! Anyway.... Tim was very professional, knowledgeable and kind. They definitely rate a 5 star review from us!!

Review 7 (2019-03-01 - Rating: 5)
Pool Leak Doctors (Tim) did an excellent job fixing my underground water leak. They were quick to respond for the initial consult, timely in getting their technician on site to do the repair work, and charged a very fair price. I would highly recommend them over other pool leak specialists in the Charlotte area.

Review 8 (2018-11-15 - Rating: 5)
My wife was noticing that our pool was low every time she’d use it. I found these guys on google and within a day, Tim was at my house and had the problem diagnosed in about 20 min. Work was done a couple of days after. Price was fair. The work was quality and my wife it happy. Tim, thank you. I’m passing your info to some people.

Review 9 (2019-06-18 - Rating: 5)
We are so very happy to have our pool fixed and looking so beautiful! After struggling for years with other pool companies that never return calls or show up we had about given up on ever using the pool again. I called pool leak doctors and they came when they said they would, returned every call and charged a fair price to put in a new liner. Everyone was so friendly and professional. Do yourself a favor and call pool leak doctors!

Review 10 (2018-11-16 - Rating: 5)
Im not a pool guy so I cant speak of the technicalities involved but before I have any work done for me, whatever it is, I shop them. Read reviews, check testimonies, and see what a few companies tell me. Well, I called 3 places with what was surely some issue with the pool water level. The first 2 were unable to see me for over a week and the third was Tim. He answered my call, right then mind you, and was out the next day. He was professional, courteous, and the price seemed right. Most importantly, he was prompt and very much knew what he was talking about. At last thats how I felt. He broke it down in lamest terms so I almost felt like I knew what he was saying. Long story short, they have life long clients here who value a professional. Thank you, sir!

Review 11 (2019-01-18 - Rating: 5)
We have a leak during out pool install and met Tim to diagnose the problem. He was very pleasant, timely, honest and very educated on the process. I would recommend and work with them again should any needs arise.

Review 12 (2020-02-07 - Rating: 5)
Pool Leak Doctors came out to look at our pool that was leaking. Within minutes, the technician found 2 leaks. One was a fitting outside of the pool and the other was in the spa attached to the pool that needs to be repaired once the weather is warm enough. This company returns phone calls and keeps appointments as made.

Review 13 (2020-07-23 - Rating: 5)
I contacted them because my pool was leaking at least an inch a day. Tim came out and walked the pool with a microphone and a headset for about 20 minutes and found where it was leaking. As it turned out it was at a specific jet. He gave me a link to an epoxy to buy and fix it myself. Tim came back afterwards and checked again, leak appears to be fixed.

Review 14 (2019-05-09 - Rating: 5)
We had a great experience with Pool Leak Doctors of the Carolinas. They were very efficient and knowledgeable. Fortunately they confirmed that we dont have a leak. Without their service we would not have had this confirmed.

Review 15 (2019-04-29 - Rating: 5)
Not only did Tim do a very professional job analyzing the problem areas with my skimmer, but he was also very generous with his time, answering all of my questions, of which there were many, and giving me advice pertaining to pool maintenance.

Review 16 (2021-03-19 - Rating: 5)
Very professional and honest. The only place that performed leak location and plumbing repair. Lowest price for location services as well. Great communication and our plumber was the best! Couldnt be more happy with their service.

Review 17 (2020-06-12 - Rating: 5)
Today was the second time we have used Pool Leak Doctors, expecting the worst but so very pleasantly surprised by the candid feedback (not to their benefit) and excellent customer service. They will always have our business!

Review 18 (2018-08-16 - Rating: 5)
Honest and thorough, highly recommended! Tim walked me through his entire process, and was happy to explain it all to me. It felt really good know someone wasnt just trying to make money off of me.

Review 19 (2018-06-06 - Rating: 5)
Great Company! Tim is wonderful and walked us though every step of the process. So happy I called them to help me during a stressful situation.

Review 20 (2018-11-20 - Rating: 5)
Great company! Super professional! Tim’s professional manner came highly recommended by many of our friends in the area. Won’t go elsewhere! Thanks for the great work guys!

Review 21 (2018-11-16 - Rating: 5)
Tim came to shut our pool down a few weeks ago- could not be more happy very professional- seem very thorough - now hoping to get them back to measure our pool for a cover

Review 22 (2020-08-12 - Rating: 5)
They do fantastic work. You can really tell the owners take pride in everything they do. They showed up on time and were very prompt with the job at hand. I would recommend to anybody needing they’re services

Review 23 (2017-07-15 - Rating: 5)
Great customer service, my pool was losing 2 of water per week. I called PLD they came out right away and fixed my skimmer line.

Review 24 (2020-08-11 - Rating: 5)
Professional, courteous and know what they are doing ... cant get better than that! Owner takes a personal interest in all clients and will do the work until you are satisfied!

Review 25 (2023-05-07 - Rating: 5)
Ended up in a great spot with them!!! They called me, came back and made everything right! I appreciate their service and customer friendly approach. Thanks!!! Would definitely recommend.So…. I had left a bad review but then realized that it was a huge expectation gap that was solved with a phone call with Tim(owner).So, I have adjusted my review to 5 stars, and I await a final piece of the process next week that Tim personally said he would take care of. So, I appreciate the service, I got my comprehensive inspection report and once the final piece is done I will update this review with final work done.They are a company of integrity, are passionate about their company and treated me right in the end.I recommend pool leak doctors.

Review 26 (2019-04-24 - Rating: 5)
Fast and Prompt. Pool Leak Doctors diagnosed my problem, offered the right solution and a fair price. Thanks

Review 27 (2019-06-28 - Rating: 5)
Very prompt, knowledgeable, and courteous service. I will definitely use them for future problems with the pool.

Review 28 (2019-04-29 - Rating: 5)
Great to have someone so helpful as Roxanne, help me schedule and setup for our pool repair.

Review 29 (2022-11-02 - Rating: 5)
Pool Leak Doctors of the Carolinas is the best company for all things pool related. Their customer service, knowledge and professionalism is unmatched & very much appreciated! (Thanks Roxane!) I would highly recommend!

Review 30 (2019-02-19 - Rating: 5)
Outstanding work for the price. My leak was detected on a Thursday and Tim was back out on President’s day to do the repair. The concrete work was excellent after the repair. Pool Leak Doctors are the best company to work with in the area. I have been a pool owner for 12 years and I know a good one when I see them. Honest, very fair prices and quality work.

Review 31 (2019-02-28 - Rating: 5)
Tim did a great job. He always kept me up to date and showed up when he said he would. When he and his team left you could not even tell that they had been there other than the fact that they fixed my major leak. I would highly recommend them to anyone.

Review 32 (2019-04-25 - Rating: 5)
Called about an apparent pool leak...losing about 1/4 inch daily with no hot weather, no sun for several days, so not much evaporation. Tim came and took a look...found my leak within a few minutes so he must have a ton of experience. I was seriously concerned it was going to be one of those leaks under the gunite bottom of the pool...$$$ thousands. Nope, Tim clearly identified where the small leak was coming from and was fixed in a couple hours. These folks are professionals, honest and very, very fair pricing. I was really glad I called them...WOW !! Will keep them for the future.

Review 33 (2019-02-04 - Rating: 5)
Pool Leak Doctors of the Carolinas is a great company that truly cares about your satisfaction. With my previous experience with the pool industry I was really reluctant and cautious. They came when they said they would, gave me a quote, and even came back and did the job when they said they would. I would highly recommend them for all your pool leak repair needs. Thank You!

Review 34 (2019-04-11 - Rating: 5)
Two things I want from a company are honesty and integrity. This company is an example of those quality. They did a great job of fixing my leak and I would recommend them to anyone. Regards, Ron

Review 35 (2018-11-17 - Rating: 5)
I was leaving out of town and forgot to prepare my pool for winter. I called the pool doctors because they were the first ones on the google listing. I was a little weary at first but google hasn’t served me wrong so far so I tried them. It was a Saturday as well wasn’t sure how fast they could come out. They were there that very Saturday and able to prepare my pool for winter. I would try them again just for their fast service.