Trusted Home Services

Photo of Trusted Home Services

Located in Conway, South Carolina

Address: 2130 SC-905, Conway, SC 29526, United States

Phone: +1 843-365-1783

Rating: 4.9

Services

  • Small Business
  • On-site services
  • Online estimates
  • Wheelchair-accessible toilet
  • Repair services

Categories

  • Electrician
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    The service was excellent.The tech arrived promptly, was efficient and clean. He serviced our stand by generator, making sure it functioned properly and as designed.The price was very reasonable. And he respected our property.This company has been one of the best finds we have made, since we moved to SC. If you need electrical or HVAC service at your home, give them the opportunity to prove how good they are.Very pleased with this company and their staff.Ricky HConway, SC.

  • Review 2 (2024-12-09 - Rating: 5)

    The guys were GREAT!!! Explained everything they were going to do before hand. Best of all they cleaned up ALL of their mess. They were most knowledgeable about the installation of the Heat and Air conditioner Split unit. We highly recommend Trusted Home Services!

  • Review 3 (2024-12-17 - Rating: 5)

    What OUTSTANDING service we have received from Trusted Home Services. Brian, has been fantastic to deal with. He has explained everything to us so, we understood what he was doing. I highly recommend Trusted Home Services. Thanks.

  • Review 4 (2024-12-21 - Rating: 5)

    Their service is excellent. Megan, who answers the phone, is extremely friendly and very patient. Chris was very knowledgeable about our HVAC thermostat. We have used Trusted Home Services before and will continue to use them in the future.

  • Review 5 (2024-09-26 - Rating: 5)

    Amazing, fast service! Brian was AWESOME. Glad to have a reliable and professional source for all home services! Return trip (fast!), Lorenzo and Brian were great! Resolved the issue. Were impressed!

  • Review 6 (2024-10-28 - Rating: 5)

    As always Trusted services were great. STEVE just serviced our AC and also our Mini Split according to the reasonable contrac we have,made minor adjustments according to specifications. Outstanding customer service and extremely knowledgeable.

  • Review 7 (2024-09-25 - Rating: 5)

    Once again Brian did a great job! I worked in the Engineering and Construction field for over 30 years, and it is very nice when you get someone who is experienced and knows what they are doing. Your company has high quality employees.

  • Review 8 (2024-12-03 - Rating: 4)

    Jonathan found a capacitor going bad. Thankfully the part was under warranty. I thought the labor charge for $168 was too high since he was already here and it only took a few minutes to replace the capacitor. Please call me and explain why the charge of $168 for only a few minutes.

  • Review 9 (2024-12-02 - Rating: 5)

    Have service agreement with this company so only have had to deal with them in regards to inspections (which we have always been satisfied with)...A/C went on the fritz and they were very prompt with getting us fitted into the schedule...Matt was friendly, fair, and professional...Update...Heat/wiring issue. Very prompt once again with fitting us in to take care of... 😁

  • Review 10 (2024-11-01 - Rating: 5)

    Chris is the best. He is definitely an asset to your company. I wont have any one else. The best. He takes his time and explains everything to u.

  • Review 11 (2024-08-23 - Rating: 5)

    Ive had 2 jobs done by this company and both times have been stellar. Brian who is in plumbing was very friendly and prompt and explained every step he had to do. Matt in HVAC is awesome again he explained what he had to do and what to look out for down the road. Both left work areas clean when done. Will recommend

  • Review 12 (2024-12-13 - Rating: 5)

    The technicians were very friendly and thorough. They discovered the issue with our broiler and fixed it in just minutes! Great job!

  • Review 13 (2024-12-18 - Rating: 5)

    Trevin and Ethan did great job installing 18 outdoor soffit lights even on a ladder at 25 feet up. The work was careful and methodical. All the lights were double checked for operation. Trevin and Ethan were very professional in manner and friendly in tone. A credit to Trusted Home Services.

  • Review 14 (2024-09-27 - Rating: 5)

    I had two services performed today. HVAC inspection with thermostat replacement and minor electrical done by electrician on a separate ticket. Every provider was professional, and I got the education I needed to better understand my home. I would recommend this company.

  • Review 15 (2024-09-09 - Rating: 5)

    Brian arrived in quick time to assess and repair my tankless hot water heater. Very efficient and knowledgeable. If needed I would not hesitate to contact again.

  • Review 16 (2024-08-07 - Rating: 5)

    Great company! They were reasonably priced, showed up on time and didn’t try to “sell me” what I didn’t need. They fixed the problem in a timely manner. Would highly recommended! Definitely will do business with them again.

  • Review 17 (2024-08-13 - Rating: 4)

    Our service tech was very good! Jonthan was his name.They sent him out, unfortunately ,sent alone, when this was a 2 man service call.My husband helped him for 2 hrs.We were charged a $119,00 Service fee.Even though my husband assisted him.A part has to be ordered , which is luckily under warranty. Our home is only 3 yrs old.A surge in Power due to a power outage caused this, from Debby.They now want to charge $1500.00 for labor to replace the part.We are both retired, myself on Disability from Joint Disease and Emphysema.We are on a fixed income. I believe that we are being taken advantage of as seniors.We are forced to pay this amount, due to we have no other choice

  • Review 18 (2024-12-13 - Rating: 5)

    Brian was the plumber and Lee was the electrician. They installed a recirculating pump and a outdoor receptacle. Both great guys and both know their jobs. Thanks Brian and Lee

  • Review 19 (2024-09-11 - Rating: 5)

    Nice to deal with friendly, efficient professionals. Brian knew his stuff! We liked the ease of dealing with Trusted Home Services & this plumbing repair.

  • Review 20 (2024-08-16 - Rating: 5)

    What a great company!! From the person that took my call in the office to the technician that came to the house 100% reliable and very responsive and respectful!!! This company is legit!!! Thank you, thank you, thank you!! Bryan was so very nice, knew exactly what to do! Nice job Bryan, and Trusted Home Services!!!!

  • Review 21 (2024-08-08 - Rating: 5)

    Trevin and his partner were great. They called to let me know they were on the way. Replaced the fan in about 20 minutes and weee very courteous. Fan works great now

  • Review 22 (2024-12-11 - Rating: 5)

    Needed minor warranty work done. Tech was prompt and solved the issues timely. Absolutely satisfied with service.

  • Review 23 (2024-12-16 - Rating: 5)

    Brian was great ! Answered my questions and took care of the issues I had he was very professional and polite.

  • Review 24 (2024-07-02 - Rating: 5)

    Had 3 check-ups done…Lorenzo - electricalMatt - HVACBrian - plumbingALL 3 men were excellent. Each did a great job—glad to do any and everything we asked. They were professional, very polite, and friendly. Could not have asked for better.

  • Review 25 (2024-07-29 - Rating: 5)

    Trusted Home Services was very professional,the technician identified the issue,took it upon themselves to inspect,find and fix other things that may be of issue in the future (preventative care/maintenance) We are grateful to have a company like yours that is transparent, intuitive, innovative, modern and relevant !!

  • Review 26 (2024-08-19 - Rating: 5)

    No power in the house, was told by Santee Cooper it was not on their end. Called Trusted Electric they were there within 30 minutes. Trevin was great, fixed the problem. Got me back up running. Very reasonable with their prices.

  • Review 27 (2024-07-17 - Rating: 5)

    Really appreciate Trusted Home Services. These guys immediately took care of an HVAC leak and a sweaty vent. Matt pressurized the system after the repair to ensure there were no other leaks. In addition, he followed up to ensure we were not having any other problems. These folks know how to give excellent customer service and support! If you need HVAC service, this is the company to call!

  • Review 28 (2024-08-29 - Rating: 5)

    Brian was on time, smiling, ready to work, professional, had a great sense of humor and added very helpful comments as he installed our new dishwasher.

  • Review 29 (2024-11-08 - Rating: 5)

    Absolutely professional, knowledgeable, did a great job, and doesnt break the bank! We will use them every single time from here on out!

  • Review 30 (2024-10-30 - Rating: 5)

    Our technician was on time and performed the maintenance and answered questions we had. Great service

  • Review 31 (2024-09-23 - Rating: 5)

    Brian was polite, friendly knowledge and checked all the faucets, shower heads, the kitchen hot water direction and showed us and adjusted the hot water heater.We give Brian a 10 out of 10 stars

  • Review 32 (2023-11-29 - Rating: 5)

    The electricians showed up promptly at 8am & worked all day installing new fixture and reinstalling ceiling lights in every room! Not only did they work quietly & neatly, they allowed me to have input regarding where to place switches, leave and purchase fancy bulbs & wash the fixture glass covers before finishing up. (My ceilings are 15ft so there is no DIY) They were personable and just great vistors. The best change is the pendent over the sink... AMAZING! Yup, theyll be back next year to do the exterior lighting. Thank you, I vote to give the guys holiday bonuses ;-)

  • Review 33 (2024-12-04 - Rating: 5)

    Matt was very knowledgeable! He was courteous and listened to what our issues were. Thanks Matt!

  • Review 34 (2024-09-20 - Rating: 5)

    Chris was very pleasant and answered all our questions. Highly recommend him and Trusted Homes Service. Thank you!

  • Review 35 (2024-11-05 - Rating: 5)

    Showed up on time, communicated throughout the process and issues successfully resolved. The electrician was polite, competent and professional. Good show all around.

  • Review 36 (2024-11-11 - Rating: 5)

    Very good service. Electrician was on time and really professional. Found the loose wire and made the repair

  • Review 37 (2024-07-22 - Rating: 5)

    No AC in my 5 yr old home. Called them at 8:30 AM and we had a fully functional AC before 11:00 AM. This was the second time within a month that they made life for us much more enjoyable during this unbearable heat wave. They are our new go to service.

  • Review 38 (2024-10-09 - Rating: 5)

    The technician that came to the house was informative and professional. He was very thorough and got the job done quickly.

  • Review 39 (2024-07-26 - Rating: 5)

    He was very polite and great to work with service was five stars plus I would still like to know why it took nine days to get a replacement fan and no call me as to the delay not happyEd

  • Review 40 (2024-12-06 - Rating: 5)

    We always use Trusted Home Svcs for any of our families house needs. Friendly, reasonable & reliable!

  • Review 41 (2024-08-01 - Rating: 5)

    Brian from Trusted was on time & fixed my drain pull. He is very personable & knows his trade well.

  • Review 42 (2024-11-11 - Rating: 5)

    Outstanding follow up on a recurring issue that was handled. No charge…they can be trusted!Chris Woollen

  • Review 43 (2024-12-19 - Rating: 5)

    We got a new internet provider and my doorbell camera stopped working. Chris came and got it fixed quickly. He is such a knowledgeable and nice young man. It always good to see him. Thanks for all the help!

  • Review 44 (2024-10-22 - Rating: 5)

    Steve arrived on time for my semi annual tuneup and check up on my ac/heat pump. He too, the time to make sure everything was working properly. I highly recommend Trusted for my ac electrical and plumbing needs

  • Review 45 (2024-11-29 - Rating: 5)

    The technician was very professional, had the problem resolved quickly and was willing to answer any questions I had.

  • Review 46 (2024-06-23 - Rating: 5)

    Johnathan was terrific! Fast and efficient. Replaced a part and was on his way within an hour. Trusted Home was quick to respond to my call.

  • Review 47 (2024-11-27 - Rating: 5)

    The teck was very courteous and guick with the repair. Also took the time to answer several questions I had on the electrical system.

  • Review 48 (2024-08-12 - Rating: 5)

    The services was prompt, the technician (Matt) was professional and informative. I would highly recommend Trusted Homes Services!

  • Review 49 (2024-11-05 - Rating: 5)

    Matt did a great job on our servicing our HVAC units. On time, worked clean and was professional. Would like to have him back on all our service needs. Thanks Trusted for the great service.

  • Review 50 (2024-10-11 - Rating: 5)

    Brian was awesome. Very helpful and addressed our issue and fixed it quickly.Thank you.

  • Review 51 (2024-09-05 - Rating: 5)

    Excellent customer service. Steven did an amazing job—very thorough. Will request him next time for my mini-split service

  • Review 52 (2024-10-15 - Rating: 5)

    Chris was on time and worked efficiently. He helped me get the Generac app set up, which I was unable to do

  • Review 53 (2024-08-29 - Rating: 5)

    Matt arrived on time. Was very respectful and informative. I really appreciated his maintenance service today!!

  • Review 54 (2023-12-10 - Rating: 5)

    Response time and customer service with Trusted Home Services is very good. Communication is always great, and the folks are friendly and conscientious. I appreciate the way they work to ensure satisfaction with all aspects. I have used these guys for both electrical updates and service work and HVAC maintenance.I would recommend the services they provide. Tyler and Lorenza both are quality representatives for Trusted Home Services, check them out!

  • Review 55 (2024-08-27 - Rating: 5)

    Chris was helpful, polite, knowledgeable and explained everything well. Left us with two troubled units now running well. Thank you

  • Review 56 (2024-02-02 - Rating: 5)

    Steven came over and did a very good job cleaning the coil. He was here late into the evening going above and beyond to fix the issue. We know his hard work has already made a difference by the readings on our hospital grade air purifier in the main living area. Its important for us to have clean air in the home because I have lung disease. I cant thank Steven and the Trusted team enough. Weve been with Trusted since 2019 and would highly recommend this company.

  • Review 57 (2024-03-21 - Rating: 5)

    Fantastic service from Trusted Home Services yet again!!! Lorenza was prompt, professional and quick. He identified an issue with the original job requested and IMMEDIATLY came up with an alternate solution (which actually saved us $$, not common in todays environment). I would highly recommend and will continue to use for all of my electrical, plumbing and HVAC needs!!

  • Review 58 (2024-08-05 - Rating: 5)

    Our Tech was extremely thorough and it seems he has fixed the problem…I’d like to talk to you about follow on service once we end our year long warranty with Beverly

  • Review 59 (2024-08-07 - Rating: 5)

    I have used Trusted Home Services for three different projects. I have been happy with their work each time.

  • Review 60 (2024-10-30 - Rating: 4)

    Very friendly. Had a few questions which the service rep answered. Highly recommend

  • Review 61 (2024-07-01 - Rating: 5)

    Great service. Friendly, on time. Found a weak capacitor and replaced it. We are good to go through this hot Summer. Highly recommend Trusted Home Services.

  • Review 62 (2024-09-25 - Rating: 5)

    I have worked with Trusted Home Services for over a year now, and they provide smart, professional services.

  • Review 63 (2024-08-18 - Rating: 5)

    Not a single issue with Chris. Who is very polite and he knows what he is doing. Rellay happy with him.

  • Review 64 (2024-11-18 - Rating: 5)

    Im on a service contract and they cone out every 6 months for maintenance. I always get a phone call, a text and an email with information about who will be doing my service. Excellent in communicating and extremely nice service guys!

  • Review 65 (2024-10-19 - Rating: 5)

    The service was very prompt and the technican did an excellent job.

  • Review 66 (2024-06-19 - Rating: 5)

    I’ve used these guys for both HVAC and electrical. Communication is excellent and they stand behind their work. I would recommend them for your home maintenance needs.

  • Review 67 (2024-07-17 - Rating: 5)

    Excellent A+, 5 Star. Brian was quick, knowledgeable, friendly and a pleasure to have in my home for service. Highly recommend.

  • Review 68 (2024-12-12 - Rating: 5)

    Matt was very helpful in finding the noise that the HVAC was making.

  • Review 69 (2024-04-30 - Rating: 5)

    Trusted was professional to work with and efficient with their work. They worked to get me a good price as well. I would recommend Trusted to anyone looking to get work done around your house.

  • Review 70 (2024-09-27 - Rating: 5)

    Some of the best customer service I have received here in South Carolina so far.

  • Review 71 (2024-07-10 - Rating: 5)

    As always, very professional and issues resolved Steven Pelto was the tech and he was excellent ⭐️⭐️⭐️⭐️⭐️

  • Review 72 (2024-07-10 - Rating: 5)

    Steve arrived at the earlier part of the given timeline, was very professional and appeared to take great pride in his work.

  • Review 73 (2024-03-11 - Rating: 5)

    I needed a plumber for a small project at my house. After receiving a very high estimate from one company I was referred to Trusted Home Service. Tyler came out and provided promptly and provided an estimate that was more than fair. When it came time to do the work, the coordinated with the other contractor and kept me informed along the way with dates and times when they would be out to do the. work. I will not hesitate to contact Trusted Home Services for any future work.

  • Review 74 (2024-07-30 - Rating: 5)

    The plumber Brian who worked on my house was great. Would highly recommend him.

  • Review 75 (2024-10-07 - Rating: 5)

    Everyone at Trusted Home Services was so helpful and professional and we highly recommend them.

  • Review 76 (2024-09-13 - Rating: 5)

    Showed up early and completed the work quickly! Thanks for the excellent customer service.

  • Review 77 (2023-12-20 - Rating: 5)

    Very pleased with the Super Friendly service. I had the pleasure of meeting Bill and his partner Ethan.They came, they saw and they conquered.Bill is super knowledgeable as I explained the electrical problem I was having, He was on it in minutes and quickly resolved the problem.Thanks for a pleasant visit.

  • Review 78 (2023-04-11 - Rating: 5)

    Always a pleasure doing business with Trusted. Everyone is very professional and dedicated to giving the consumer the best possible service. I recommended them to my cousin and she had a complete system installed and is super delighted with their professionalism. We both had Steve P. for a spring maintenance and he is one of a kind. Very respectful and dedicated young man.Thank you Trusted

  • Review 79 (2024-09-03 - Rating: 5)

    Excellent service. Timely, great communication, and all of the staff are super friendly and helpful.

  • Review 80 (2023-11-09 - Rating: 5)

    The Technigtion did a great job. He was very knowledgeable and explained what he was doing and found and fixed a problem before it happened and caused major damage with the capacitor that had a problem. I would recommend this service and company to anyone who likes to have their unit serviced twice a year

  • Review 81 (2024-06-21 - Rating: 5)

    The electrician Tony that came out was great. He discussed the issues with me and advise me that Steve would be contacting me for a resolution to the problem. Thanks so much for your help.

  • Review 82 (2024-11-16 - Rating: 5)

    Brian was great! Was knowledgeable and had a great personality.

  • Review 83 (2024-10-30 - Rating: 5)

    I had a routine service check up on the furnace/AC.Technician, Steven Pelto was polite, professional, and informative. Steven is a great Service Technician. This is about his sixth routine visit and he is always consistent in his attitude and work.I ask for Steven by name when I set appointment up.I would recommend Trusted Home Services to anyone with a heating/AC need.

  • Review 84 (2024-11-24 - Rating: 5)

    I recently had their technicians perform a yearly service. In my opinion Trusted has the best technicians in the business. They are always professional, polite and knowledgable. They always provide quality service.

  • Review 85 (2024-08-16 - Rating: 5)

    Chris is a very nice young man. Hopefully the key pad won’t give me any further problems.

  • Review 86 (2024-07-09 - Rating: 5)

    Very knowledgeable and professional technician. Quick response time. Very satisfied with the service we received!

  • Review 87 (2024-02-12 - Rating: 5)

    Steven and his partner were great. Unfortunately it appears the leak is coming from somewhere other then the HVAC unit. They will be calling to reschedule installation of an air vent that was missed when the home was built. Thanks for the quick response.

  • Review 88 (2024-08-22 - Rating: 5)

    Great job, Lorenzo was very easy going and got the job finished very quickly. Ty

  • Review 89 (2024-06-26 - Rating: 5)

    Jonathan provides outstanding service. He gives excellent explanations and answers. He is thorough & professional.

  • Review 90 (2024-11-26 - Rating: 5)

    Jonathan was very good. He fixed all my problem.

  • Review 91 (2024-11-07 - Rating: 5)

    Steven was on-time, professional and friendly. Our HVAC system is in excellent condition because of the twice-a-year maintenance check done by Trusted.

  • Review 92 (2024-09-16 - Rating: 5)

    Lorenzo was very professional and knowledgeable with an explanation of the the problem we had. He repaired the problem within minutes. I now realize why the company is called Trusted Home Services. You are exactly what you stand for as a company. Francis Curry

  • Review 93 (2024-06-19 - Rating: 5)

    Very knowledgeable, professional and polite. Would recommend to all of my family and friends. Satisfied customer

  • Review 94 (2024-07-22 - Rating: 5)

    Brian was great. Knew exactly what he was doing, explained the problem I was having an got it fixed.

  • Review 95 (2023-08-09 - Rating: 5)

    Shortly after moving into our new house, the dryer fuse would ocassionally blow when the dryer was being used. When the Trusted Home Service electrician arrived, he was professional, courteous and assured us that hed take care of the problem. After diagnosing the issue, he replaced the fuse and even waited to allow us to put a load in the dryer and see if it worked. So far ... all is well. Great support!

  • Review 96 (2024-11-15 - Rating: 5)

    Jonathan was very courteous and professional. He is very meticulous and we appreciate his service. Excellent skills

  • Review 97 (2024-08-27 - Rating: 4)

    Prompt service! Lorenza P. did was diligent, and was able to do a great job.

  • Review 98 (2024-10-14 - Rating: 5)

    Larenza from Trusted Electric was very professional and prompt in addressing an issue that I was having with my CO2 detector.Thank you & God bless!Mrs. Sandra C.

  • Review 99 (2024-09-02 - Rating: 5)

    Fast service...good communication did good job at getting my AC up & running again. Checked everything & changed what was needed

  • Review 100 (2024-09-04 - Rating: 5)

    Bryan did great job on repair, answered all questions.

  • Review 101 (2024-11-06 - Rating: 5)

    Thank you so much for fitting me in and fixing my drain quickly.

  • Review 102 (2024-06-14 - Rating: 5)

    Chris did an excellent job with our security install. Took the extra time to ensure we understood the system

  • Review 103 (2023-12-12 - Rating: 5)

    Trusted home services is an outstanding company. They are very prompt on coming out for repairs and notify you of when coming out and what technician is enroute which most companies do not. This was the second time the technician has been out with separate issues for repair and Bill is a great technician courteous and professional. 5 stars for an outstanding company.

  • Review 104 (2024-05-03 - Rating: 5)

    5/3/24 Update: service person had to return to adjust the thermostat, but did so promptly, taking a moment to explain exactly what was going on.They were quick, courteous, and got the job done, checking the HVAC system and installing a valve to prevent water from the AC from pooling in the attic.This is my second experience with them and I’m again pleased and recommend their service.

  • Review 105 (2024-06-07 - Rating: 5)

    Excellent service! Trusted Home Services is a most responsive, professional, friendly and knowledgeable team. We have kept a contract with them since we purchased our home. And, a friendly voice has always answered my phone calls, not a computerized system. Thank you, Trusted Home team!

  • Review 106 (2024-09-25 - Rating: 5)

    AC Tech Matt was awesome! Fixed My Shop AC in 45 minutes. These guys are Awesome! No Hassles, straight up honest and fixed it right the first time! Will be more 1st call going forward for any future work!

  • Review 107 (2024-11-04 - Rating: 5)

    Steve diagnosed the problem pretty quickly. Went to supply house for the part and checked the system out completely before determining that everything was working properly. He was very polite and respectful. He’s an asset to your company.

  • Review 108 (2024-08-29 - Rating: 5)

    As usual they saved me !! Thanks so much for being so dependable ......I appreciate their level of quality service .....Will definitely renew my contract with them .....

  • Review 109 (2023-12-11 - Rating: 4)

    Technician Steve was great and knowledgeable. My duct work for ac/heat were clogged during the build of a brand new house and Steve could only go 3 feet. Trusted informed me they dont clean duct work which seems strange for a company that installs a/c duct work...and is putting the price tag on the builder to pay....

  • Review 110 (2024-03-05 - Rating: 5)

    Brian did a great job. Very professional and personable. I only let Trusted Home Services do my tankless water heater!

  • Review 111 (2023-11-03 - Rating: 5)

    I called Trusted as a first time customer to get my home heating repaired. They were out to my house within three hours and fixed the problem promptly. The serviceman was friendly and professional. Would highly recommend.

  • Review 112 (2024-08-12 - Rating: 5)

    Great service! Guys coming right away! Very professional

  • Review 113 (2024-11-26 - Rating: 5)

    Excellent experienceMy last name is spelledSCIRE

  • Review 114 (2024-07-10 - Rating: 5)

    Great service as always. Service techs extremely courteous and friendly. Issue was resolved

  • Review 115 (2024-07-15 - Rating: 5)

    The service was great. The tech knew the problem and corrected it in a timely manner.

  • Review 116 (2024-12-17 - Rating: 5)

    The technicians were on time, plesant and knowledgeable. Took their time to while checking on the system and made a few adjustments. Hopefully the adjustments resolve the issue. Thank you.

  • Review 117 (2024-03-11 - Rating: 5)

    Their name says it all; they can be trusted. They actually take the time to perform the maintenance they are paid to do. At a property complex, I saw several companies come & go in 20 minutes or only check 1/2 the unit. Trusted is thorough. Our technician, Chris, was on time and texted when on his way so I would know exactly when to expect him. I would highly recommend Trusted Home Services for any HVAC swevice or repair.

  • Review 118 (2024-12-04 - Rating: 5)

    Trusted Homes Services is great! Matt came out today to service my HVAC and was very knowledgeable, polite, & professional. Thank you Trusted Home Services! One again great work!

  • Review 119 (2024-07-17 - Rating: 5)

    Good job 👍 my husband has a few questions on the findings. Trevor if you could call him, he would like to talk. Thank you

  • Review 120 (2024-10-11 - Rating: 5)

    Matt was great. Took the time to answer our questions.

  • Review 121 (2023-11-15 - Rating: 5)

    Electrical & Home AudioTrusted Electrician (Lorenzo) & AudioTechnician (Chris) came out for the service call in effort to address a few minor items listed on our One Year Warranty list. They both arrived punctually. They addressed our concerns in a timely fashion. The attention to detail expressed the pride they both take in their work. Thank you, Lorenzo, Chris and Trusted Homes for your professional services.

  • Review 122 (2024-10-03 - Rating: 5)

    Technician did a very thorough job on both units. Very helpful and knowledgeable

  • Review 123 (2024-09-30 - Rating: 5)

    I could not ask for a better experience!! Just moved to the area and needed to get TV’s mounted and set up! The guys were amazingly helpful, did excellent work, helped me get everything set up and all in all made this experience amazing! I highly recommend!!!

  • Review 124 (2024-03-06 - Rating: 5)

    Brian is amazing we met him at the home show he is very knowledgeable and helped us through the process and we learned a lot we’re very grateful and happy with the product

  • Review 125 (2023-06-01 - Rating: 5)

    They had to change an outlet but I have not checked anything because we don’t live there 100% yet! I have been dealing with Greg since I purchased my alarm system and he has been wonderful to deal with!! We do have gentleman named Chris who we also deal with who’s been nice! I would recommend them/ Alarm system to all.

  • Review 126 (2024-09-20 - Rating: 5)

    Had an emergency call and had a quick response, very professional and at a reasonable price

  • Review 127 (2024-05-30 - Rating: 5)

    Great Service!! Knowledgeable & professional technician. He was quick, considerate and double checked to be sure the issue was resolved. Would highly recommend.

  • Review 128 (2023-11-21 - Rating: 5)

    Trusted bailed us out after one of our A/C units stopped working. Technician was knowledgable, explained what he was seeing and explained the solution to my problem. Highly recommend Trusted Home Services!

  • Review 129 (2024-06-28 - Rating: 5)

    Matt came early to check my AC - carefully answered all my questions and I now feel 100% ready for 🥵 summer!!!

  • Review 130 (2024-11-06 - Rating: 5)

    Trusted Home Services did such a great job the first time I had them out, that I have used them two more times. They have been efficient, clean, and professional with electrical, plumbing and HVAC repairs and updates.

  • Review 131 (2024-06-07 - Rating: 5)

    Great communication and on time. Friendly, knowledgeable techs and office admin. Brian P. has many years of experience in the industry and so helpful. Great company for plumbing, electrical and HVAC services.

  • Review 132 (2024-11-07 - Rating: 5)

    I am PM contract customer and am well pleased with the service. Always on time and good service. Matt was knowledgeable and through providing the PM on my unit.

  • Review 133 (2024-11-25 - Rating: 5)

    Came within an hour. Great service.

  • Review 134 (2023-07-04 - Rating: 5)

    It was on a holiday weekend and our A/C unit was not working properly and Sean came and he could not have been any nicer. A million stars to him. Professional, courteous, extremely pleasant. He gives Trusted a good name!!!!

  • Review 135 (2024-10-24 - Rating: 5)

    Chris was very friendly and efficient! Thanks!!

  • Review 136 (2022-04-07 - Rating: 5)

    I recently purchased a Mitsubishi Mini Split AC/Heating system for our glassed in back porch from Tyler at Trusted Home Services and everything went smoothly from start to finish... from the sales call to install took exactly 2 weeks. Tyler, Megan, Miguel and Pablo were a pleasure to work with, as well as several others that I didnt get their names unfortunately. Tyler (my sales rep) stopped by during the install to make sure everything was meeting my expectations, and Pablo even took the time to go over how to use the remote and all of its functions before he left after they finished the install. I highly recommend Trusted Home Services for their outstanding customer service and quality products.

  • Review 137 (2024-11-13 - Rating: 5)

    Everyone who comes to your home is super friendly and efficient. I like that.

  • Review 138 (2024-10-10 - Rating: 5)

    Very friendly and explained what exactly would need to be done.

  • Review 139 (2024-12-09 - Rating: 5)

    Came quick and now we all good 👍

  • Review 140 (2024-07-04 - Rating: 5)

    Johnathan was a pleasure to work with…very good representative of your company…thank you for your fast response

  • Review 141 (2024-01-25 - Rating: 5)

    Our A/C stopped working. Trusted had someone come out prompt. The technician, Steve, was very professional and completed job quickly. Highly recommend.

  • Review 142 (2024-10-02 - Rating: 5)

    Prompt, kind, answered questions. Excellent service! Thank you!

  • Review 143 (2023-05-24 - Rating: 5)

    Brian was outstanding. My next plumbing issue I will be requesting that Brian be sent to my house. He is professional and highly skilled you should be lucky to have him.

  • Review 144 (2019-11-15 - Rating: 5)

    Right after a heat wave this year my air conditioner stopped working; I tried everything I knew to do and couldnt solve it, it wasnt something I could fix. I called Trusted Home Services and they had a technician come to my house that same day just a few short hours later. He checked everything and found the problem simply and easily enough. He was a pleasure to speak with and genuinely seemed to enjoy and be knowledgeable about his work and the company. I asked a few questions and he had no problems explaining to me what was going on and the solution, he also brought the age and condition of my outdoor unit to my attention without pushing for a sale. He discussed briefly what my options were because I asked and so that I could plan financially to do so in the future. He even double checked when I asked about financing to be sure he did not give me incorrect information. He told me whom to contact, and recommended what type of model would be the best and most efficient for my home. He made me feel like a confident homeowner. The job didnt take long and I felt that the price fairly represented the complications of the issue, the replacement piece, as well as his time and effort without being over priced. It was exactly what I was expecting it to cost, and for the workmanship I was happy to pay it. I will be contacting Trusted Home Services if I have any more issues and when I am ready to replace my home heating and air conditioning unit. I cannot say this enough; Highly recommend.

  • Review 145 (2024-11-06 - Rating: 5)

    Did a great Job! They are fast and reliable! Thank you!

  • Review 146 (2023-07-05 - Rating: 5)

    I never have a problem with any of the technicians with trusted services. I can always rely on them to show up on time take care of the problem. Their technicians are professional and courteous. I always enjoy calling trusted to service my heat and air system

  • Review 147 (2024-12-18 - Rating: 5)

    Brian was efficient, friendly and informative.

  • Review 148 (2024-03-18 - Rating: 5)

    Got here earlier than expected. Excellent service representative, very friendly, outgoing, and knowledgeable. Got here earlier than expected. Excellent service representative, very friendly, outgoing, and knowledgeable.

  • Review 149 (2024-09-17 - Rating: 5)

    Lorenza is an awesome electrician. He just left and took him about an hour to do all the work he needed to do. We are so blessed to be part of the Trusted Homes population

  • Review 150 (2024-10-09 - Rating: 5)

    Excellent service, technician found the problem right away.

  • Review 151 (2024-05-16 - Rating: 5)

    Trusted Home Services makes things right and values its customers. Problems occur sometimes but Bryan (HVAC Manager) is quick to resolve any issue and puts the customer first …such a rare quality today. Thank you !!

  • Review 152 (2024-08-21 - Rating: 5)

    HVAC was installed by Trusted Home Services when house was built over ten years ago and service contract very reasonably priced. They check entire system in and out, perform all regularly needed services, replace air filter with each visit and once yearly change all smoke alarm/carbon monoxide batteries. Cant beat that and I have had no problems whatsoever with HVAC. Technicians are always here when they say theyll be and explain everything to you. They are always polite and personable. I give them 10 stars on the 5 star rating system they use!!!

  • Review 153 (2024-07-15 - Rating: 5)

    Serviceman was very professional and did am excellent job

  • Review 154 (2023-10-05 - Rating: 5)

    They were here within 40 of my call and fixed right away. Mark, our service man was very nice! Thank you so much.

  • Review 155 (2024-10-23 - Rating: 5)

    Brian fixed the problem and is very professional and friendly.

  • Review 156 (2024-01-16 - Rating: 5)

    Lorenzo was very professional and knew his profession well. He worked diligently to fix our electrical problems and was great to talk to. Thanks, Lorenzo!

  • Review 157 (2023-03-14 - Rating: 5)

    Called in this morning...we had no heat...said a technician would be out between 1:30-5:30..tech arrived at 10:30..found a wire in the outside panel for our heating system which was shorting and blew a fuse in the panel in our attic. All fixed in an awesome amount of time. THANK YOU!

  • Review 158 (2023-07-20 - Rating: 5)

    The service tech Chris was professional, on time, and courteous. Efficient in doing his job and an absolute gentleman. We couldn’t have been happier with the experience.

  • Review 159 (2024-11-07 - Rating: 5)

    Great service.Chris was great.

  • Review 160 (2023-03-27 - Rating: 5)

    THS goes above and beyond every time I call them. This time it was a leak coming from my garage walls. It was very disturbing. Brians response, professionalism, assessment-repair-installation skill, and compassion solved our issue at every level. THANK YOU, Jeff, Garry, Brian, and crew!

  • Review 161 (2021-03-01 - Rating: 5)

    After purchasing an Electric Fireplace we realized we needed an additional breaker and separate line. Appointment was made quickly as was the return service date. Service man ( Lorenzo) was very pleasant, professional and very clean. A very nice man and he did a great job !!!

  • Review 162 (2024-10-22 - Rating: 5)

    Quick response, very polite, professional as always.

  • Review 163 (2024-05-01 - Rating: 5)

    Steven arrived on time and checked out air conditioning system to make sure we are ready for a wonderful summer season.I have been a customer of trusted for over 4 years and will continue to a satisfied customer.

  • Review 164 (2024-10-09 - Rating: 5)

    Great service arrived as scheduled. Completed service left everything neat and clean. Answered all my questions I always call this company. For. Home services!

  • Review 165 (2024-03-15 - Rating: 5)

    Very quick fix for most of the problems.the problems the kitchen is that it is a very cheap builder grade faucet. No fix except buying a new better quality faucet.

  • Review 166 (2024-07-26 - Rating: 5)

    Stevwn was great, took the time to explain what he was doing and the work he performed.

  • Review 167 (2024-07-17 - Rating: 5)

    UNIT WAS SERVICED AND CLEANED BY YOUR TECH MATT AND WE DISCUSSED FUTURE ADDITION TO THE UNIT TO IMPROVE EFFICIENCY ! WELL DONE ! Excellent appliance service!

  • Review 168 (2022-05-23 - Rating: 5)

    Trouble shooting and repairLorenza from Trusted Home Services came to our home to diagnose and repair a problem where we didnt have power to our range hood and counter top range. The circuit breaker didnt trip and was confirmed to be in good working order. Drawers from the cabinet below the range were taken out to check wiring and the outlet. Lorenza tested the line, it was good. Upon testing the outlet, he found that the connections were loose and tightened them. Having a new build, minor flaws will occur and Lorenza has solved the second problem that weve had. He is extremely knowledgeable and has a great personality, making him a true asset to Trusted Home Services. We highly recommend him and Trusted.

  • Review 169 (2023-06-19 - Rating: 5)

    I noticed our A/C was out on Sunday afternoon. We contact Trusted Services on Monday morning at 8am and they had someone to us by 1pm that same day. Very responsive and gentlemen that was here was very professional and friendly. Refrigerant was a 1lb 1/2 short. Hope this fixes the issue.

  • Review 170 (2024-03-05 - Rating: 5)

    Trusted Home Services is the best! Brian fixed our issues and was very knowledgeable, personable and professional.

  • Review 171 (2024-10-24 - Rating: 5)

    Technician was knowledgeable and professional. Addressed all my concerns.

  • Review 172 (2021-07-02 - Rating: 5)

    Joe and Ryan were amazing to work with. They not only had the best quote for the job, they arrived on time on the actual day of the appointment, were professional, and went over and beyond to help solve our plumbing problem. Absolutely will use them in the future for all our plumbing, HVAC, electrical needs. Thank you guys!

  • Review 173 (2024-04-19 - Rating: 5)

    Excellent customer service. Timely response and knowledge of the problem. I will call them again anytime I can use their services.

  • Review 174 (2024-05-07 - Rating: 5)

    Brian did a fantastic job and tried to solve my issue with the smell in my bathroom sink. I think what he did will help. He made suggestions and I will speak to my husband about it to see if we will take his advice.

  • Review 175 (2024-10-02 - Rating: 5)

    The workers were very polite and got the small job done quickly

  • Review 176 (2019-11-13 - Rating: 5)

    I had an issue with my AC not working, trusted home services came out found a hole in the line and got it fixed. A few weeks later the AC was once again not working the found another issue on the unit had to order new parts and get it fixed. All said and done they had to come out 4 separate times to put Freon in the unit to keep my AC going while waiting for the part to come in. They did all of this free of charge. What an amazing company and great service. I would recommend them to anyone.

  • Review 177 (2022-08-08 - Rating: 5)

    New home warranty on my doorbell. Lorenzo was timely with his arrival. Friendly and professional. Service was completed quickly. Thank you very much!

  • Review 178 (2022-01-23 - Rating: 5)

    Great company with great employees. From Anna who took my call regarding my heat to Ben who came out and serviced my unit. If I could give more than five stars I would. Great company to work with. I’ll be a customer for life. Thank y’all again for coming today!

  • Review 179 (2024-09-10 - Rating: 5)

    Very informative and polite. Awesome experience!

  • Review 180 (2024-01-24 - Rating: 5)

    Very friendly service people arrived and completed the job quickly and efficiently. Highly recommend. They were on time and very professional -- they had the tools needed to do the job with them.

  • Review 181 (2024-03-25 - Rating: 5)

    Tony called before coming to my home.I advised him of the electrical outlet problem.He identified what the problem was(not so easy) & worked hard to correct it.Overall, he was focused, worked hard & was very personable.

  • Review 182 (2024-11-26 - Rating: 5)

    Steve did a great job today answered all question great service thank you

  • Review 183 (2024-12-11 - Rating: 5)

    Very professional, knowledgeable and friendly

  • Review 184 (2024-12-06 - Rating: 5)

    Our Serviceman, Steven was friendly, and courteous. We were very pleased.

  • Review 185 (2024-02-13 - Rating: 5)

    The same arc fault breakers have been changed over and over with no resolution. No one is doing any trouble shooting. Replacing the breakers every time is not fixing the problem. I need a trouble shooter to find the problem!

  • Review 186 (2024-09-24 - Rating: 5)

    Jordan did a great job, pleasant to deal with, very thorough and a very nice guy.

  • Review 187 (2024-11-01 - Rating: 5)

    Brian was personable and friendly and professional

  • Review 188 (2024-08-29 - Rating: 5)

    The tech was polite and fixed issue quick

  • Review 189 (2023-08-07 - Rating: 5)

    Very prompt service; everyone I had contact with was professional, very pleasant to deal with; I would call them again and recommend them to anyone who needs a plumber

  • Review 190 (2021-11-12 - Rating: 5)

    Their rep was actually early to the house. I went out and let him know that he could get started if he wanted. Very thorough, and completely resolved the issue. Excellent service!