American Way Plumbing, Heating & Air Conditioning

Located in Clifton, New Jersey

Address: 15 E 2nd St, Clifton, NJ 07011, United States

Phone: +1 973-772-1234

Rating: 4.2

Services

Identifies as indigenous-owned
On-site services
Online estimates
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2022-11-01 - Rating: 4)
Call BSE Mechanical in Ringwood if you can. But if they’re not available… Called a half dozen other plumbers about my MAIN Line blockage (guests in town and nobody could shower or use the toilets). These guys were the only ones willing to help me same day AND in the morning. Technician (Ahmed - great guy) arrived earlier than expected (always a plus when you can’t use your bathroom) was polite, professional and patient. Best part... he cleared the blockage the right way by doing things no other plumber did in the past. And didn’t try and tell me I needed to replace this, and that, trying to get more money out of me. And told me price up front. Fast, reliable and fair price. What else do you want in a plumber. One thing that was different... plain white van (nice new one) pulls up and it’s a bit generic (no signage on van and not many tools in truck). They say they are a Full Service Plumber so that’s cool. Will definitely be calling these guys again.

Review 2 (2024-02-15 - Rating: 5)
These gentlemen are quality, knowledgeable, and honest people. 6 years ago they came to work on my gas boiler. The house inspector told me I need to replace it and it would’ve cost me $25k. These gentlemen came and fixed it for $900. Today they came back again and instead of charging me, they told me that it isn’t needed and it will pass co inspection. I’m so eternally grateful for not being scammed. I highly recommend them.

Review 3 (2024-01-15 - Rating: 5)
I am delighted to share my exceptional experience with American Way HVAC. Their prompt and reliable service, combined with their honest and knowledgeable approach, has consistently exceeded my expectations. Not only do they offer great pricing, but their expertise in servicing my heating system and boiler has been unmatched, keeping us warm and comfortable. Having been a loyal customer for over 5 years, I can confidently say that they are the BEST in the business. I wholeheartedly recommend their services to anyone in need of top-tier HVAC assistance. Al, the owner, is a dedicated professional with a passion for delivering exceptional service and expertise. Thank you, thank you!! So grateful to have found you.

Review 4 (2023-04-19 - Rating: 5)
I highly recommend this plumbing service! They are incredibly reliable and provide great customer service. Adam is awesome! Extremally nice guy who is knowledgeable and isnt out to scam. The prices are very fair, and they are always upfront about costs. Whats even more impressive is that they have come back to fix issues related to previous repairs and have not charged me for the extra work. Its clear that they prioritize their customers satisfaction and quality of their work. I trust them completely and will continue to use their services for all my plumbing needs.

Review 5 (2024-09-01 - Rating: 5)
Ive come across American Way within the past 2 years- From replacing my water heater tank to fixing my AC unit. My experience with them has been wonderful! They are absolutely professional- responding immediately to calls and trying to fit you in their schedule ASAP (unlike other companies that make you have an appointment 2 weeks out)Al understands the clients urgency. They are fairly priced and extremely knowledgeable. Al is thorough at explaining the situation, offering a solution and how to take preventative measures.During stressful times, they have exceeded my expectations and because of their great customer service I will continue to use them for any future maintenance.Thank you American Way!Sincerely,A loyal customer

Review 6 (2024-03-30 - Rating: 5)
Al was great and had a lot of knowledge. He help me out with my Blower Motor for the HVAC system and I highly recommend him along with American Way.

Review 7 (2018-05-30 - Rating: 5)
We decided to call this plumber because the water in one of the showers wasnt getting hot. We figured that the water heater was broken so we planned to replace it with a tankless heater since I read many people are upgrading.After a short discussion with one of their technician, I was encouraged not to purchase a new heater yet and he came out to the apartment. After looking at the heater he told us it could be fixed and that we didnt need to purchase a new water heater. I appreciate your honesty!

Review 8 (2019-03-01 - Rating: 5)
We were unable to flush, wash dishes, use the dishwasher, etc. because our main line was backed up. It took an hour and 30 for these guys to get everything working . Price was more than reasonable. Very pleasant experience. Will use them in the future if I ever have issues again.

Review 9 (2018-11-30 - Rating: 5)
I started off by calling a few companies. Some didnt call back but these guys responded within 30 mins. These guys were great! Came out to look at my HVAC filter, or lack of a filter, and my leaking garbage disposal. Within a few days everything was fixed and working fine. All for a very good price. Highly recommend!

Review 10 (2014-07-06 - Rating: 5)
I called American Way plumbing to replace our old water heater and theyve done a phenomenal job, even though the new water heater was damaged from the factory and it took an additional day to get it working, they sent someone in on a Sunday and got it working with no problem at all. I am very pleased with the way they work and i was really impressed to see someone show up Sunday afternoon to work on the water heater, 10/10

Review 11 (2017-11-16 - Rating: 5)
These guys are simply the best!!!! They are very trustworthy. I recently had a broken heater of which 4 other companies could not diagnose my problem which cost me a lot of extra money. Once American Way Techs came over they diagnosed my problem immediately and fixed it. They know their stuff! I highly recommend

Review 12 (2017-08-17 - Rating: 5)
Expert, quick, and honest. Our air conditioner broke on one of the first hot days of the summer, and their repairman, was there in two hours. More importantly, he found the problem quickly, and even better, explained we could bypass the faulty part and avoid a hefty repair bill without compromising safety. He reviewed the system to make sure there were no other problems that had caused the part to fail, and recommended we upgrade our air filter system ourselves, even giving us the correct system to order on-line. He even noticed we dont wear shoes indoors and took his off.Highest recommendation! Will call on them again for any HVAC work.

Review 13 (2018-05-17 - Rating: 5)
They came checked my clogged toilet. While they were fixing it, we encountered a bigger problem! There was a leak somewhere that started dropping in my kitchen coz my bathroom is on the third floor. The guys looked at it, determined the problem and fixed it. Over all very nice, helpful and affordable! Will call them again if anything…but I hope not tho!

Review 14 (2017-12-20 - Rating: 5)
Al was incredibly nice, friendly, and professional. I had a problem with my gas boiler that I called American Way to come out for. He was prompt and easy to communicate with. He was very thorough and reasonably priced. I would highly recommend him to anyone.

Review 15 (2017-12-28 - Rating: 5)
This is the place to go if you need a new water heater. My old heater broke down last week without any warning. No hot water. Guests arriving for the hoildays. A real emergency. They arrived within an hour after I called to install a new heater and accessories.They did a great job, You can trust them.

Review 16 (2019-02-13 - Rating: 5)
Before my trip to Vancouver, I found the water was everywhere in the crawl space, outside in the drive way after a shower. It was urgent, because Id need to leave in hours. I called them, they came within an hour. Found the problem fast, fixed it, and charge a reasonable price. I was in a hurry, didnt even say bye and forgot to leave a tip. :(Thanks again for coming out and helped me!!

Review 17 (2021-12-18 - Rating: 5)
Professional and responsive customer care. They did an excellent job. Repairman is knowledgeable and he explained to me how the furnace runs!! I’m happy I opted for them.

Review 18 (2018-04-16 - Rating: 5)
This guys are Awesome!. My water heater started leaking in my basement and I knew I had to get the situation fixed right away because I was heading out of town for a week. they responded to my calls, gave me a solid quote, showed up and did a great job. This is my second time with this company.

Review 19 (2019-06-30 - Rating: 5)
I called because my AC wasnt getting as cold as it should they sent someone out the same day. The tech that came out was yassine . He was excellent... he was very thorough and couldnt be any nicer ...what a great experience we had with him... I highly recommend them

Review 20 (2019-10-13 - Rating: 5)
A very professional company! We had our kitchen sink clogged and the technician was prompt and very patient with our questions. The office manager even did a follow up call after our service. What an awesome business.

Review 21 (2018-01-24 - Rating: 5)
I had them recently install a garbage disposal, as well as help, take care of some leaks in the basement. They called the morning of the appointment to give me a window of when they would be at our home. They delivered a prompt, efficient and reliable service.

Review 22 (2019-10-16 - Rating: 5)
Gus did an amazing job! He was very fast, honest, helpful and did high quality work on our sink, shower and toilet. Would definitely recommend!!!

Review 23 (2017-06-05 - Rating: 5)
They accommodated our emergency happily and were very kind while fixing the problem. Their servicemen are easy going and friendly and you dont feel strange or awkward around them. Great service and affordable rates. Five stars.

Review 24 (2016-05-16 - Rating: 5)
I contacted this company and they sent some crews. They are super courteous and professional. They fill my satisfaction in installing my new AC. Would definitely use this service again.

Review 25 (2016-07-05 - Rating: 5)
Nice work, cleaned up after and friendly. I thought it was an expensive service but they charged me a cheap price. Amazing service, reasonably priced, I will highly recommend this plumbing company!

Review 26 (2016-05-09 - Rating: 5)
What a great service experience! The price was very fair and the best part was how quickly they handled the job. We will definitely be using their services again.

Review 27 (2022-07-20 - Rating: 4)
New basement sink Removed old concrete one and upstairs toilet repaired Only issue washing machine drainage tube not properly secured and hot water not turned back on My brother who built his own house took care of it a nd said overall a very professional job!

Review 28 (2016-08-25 - Rating: 5)
They arrived on time and diagnosed the problem. Fixed the issue in a matter of time only. They were prompt and knowledgeable. I am happy with their service. Highly recommended!

Review 29 (2016-06-13 - Rating: 5)
They came by for a quick estimated time and we were able to schedule the job just a few days later, and they got the work done quickly and efficiently. I would highly recommend them!

Review 30 (2014-01-12 - Rating: 5)
They were professional, responsive, knowledgeable and effective. We were very appreciative they could resolve our issue quickly. We highly recommend using American Way!!

Review 31 (2023-05-03 - Rating: 5)
Thank you very much Richard R. You took a load of mind and fix the plumbing problem for my elderly mom. Thanks for being so kind and explaining what the problem was. Again thank you

Review 32 (2022-07-13 - Rating: 5)
They are very good with affordable price. My central air was not working and the guy came on time fixed the issue. I would recommend them.

Review 33 (2018-11-15 - Rating: 5)
Class acts.... They helped solve an issue with my clogged down spout (a beer can from next door was lodged in it!). Will definitely use them again.

Review 34 (2019-07-30 - Rating: 5)
Fast , Honest , very Serious on the work and the most important Clean and Proffesional Workers . Would rate 10 star if I had an opption😀

Review 35 (2019-06-26 - Rating: 5)
Great Service! Fantastic job by the technician Rich. Fixed the problem within hours of placing the call.

Review 36 (2018-08-18 - Rating: 5)
The labor charge was a bit pricey, but the quality of the work was great.

Review 37 (2020-04-19 - Rating: 5)
Our main sewer line was clogged. These guys did an awesome job unclogging it. They have very advanced tools to fix the clogs. Highly impressed with the service.

Review 38 (2017-11-03 - Rating: 5)
I did some remodeling in the bathroom and the tub/shower plumbing needed to be changed to install a new shower valve. I had torn out the drywall already. They sent out two plumbers to cut out the old plumbing and install the new pipes and valve. It took me months to finish the remodel (my issue, not theirs). They came back at no charge once the shower enclosure was finished to put on the shower head and valve trim. All was shipshape. Really happy with their work and will use them again in the future if needed. Having a great company to work with on these types of remodels are very important . I wont use anyone else except for American Way plumbing .