Rooter Man

Located in Clifton park, New York

Address: 640 Grooms Rd, Clifton Park, NY 12065, United States

Phone: +1 518-925-5490

Rating: 4.8

Services

Online estimates
Language assistance
Repair services
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-24 - Rating: 5)
Wonderful service from the initial scheduling to the completion of the appointment. The technician named Bill was prompt, friendly, and extremely knowledgeable. I would definitely use Rooterman for any future needs.

Review 2 (2024-07-25 - Rating: 5)
Tim was amazing! Knowledgeable, helped educate me on the issues, took his time and was thorough. Pricing was extremely fair and calling to get an appointment was fast and efficient and came quick. I felt I was working with someone and a company that cared about my concerns and wasn’t trying to sell me. He was very genuine. I live in a condo complex and will be recommending him to the community because a lot of the neighbors are older and need proper care when issues arise and Tim and Rooterman went above and beyond. Thank you so much!!

Review 3 (2024-09-10 - Rating: 5)
Rooter Man of Clifton Park --terrific operation. We had a plugged toilet which couldnt be fixed with our simple plunging. Made a call and was told they would be out to us (we couldnt believe it, they actually arrived within the hour!) Bill immediately identified that the blockage was exterior to our house, somewhere along the septic line and quickly pinpointed the location; he and his assistant dug up the area and cleared out the line. Very professional and knowledgeable. My husband and I even learned a few things about our septic system. Thanks Bill! We highly recommend.

Review 4 (2024-08-29 - Rating: 5)
In my plumbing crisis, Rooterman came through once again. I got a same day response, and Bill, the serviceman, was polite and efficient in fixing our two-toilet problem with ease. My wife and I are so glad we called. Highly recommend this company!

Review 5 (2024-04-25 - Rating: 5)
I am beyond happy with my experience with this company. Tammy’s customer service was outstanding as well as Bill’s work! They were very quick to address my sewage backup basement issue and amazing on some follow up items I had. Bill is incredibly knowledgeable and friendly, he explained everything perfectly and went above and beyond helping me until this issue was fixed. Price was good compared to other companies I called. I will be calling them again any time I have a plumbing issue!

Review 6 (2024-06-14 - Rating: 5)
We have used Rooter Man many times and we are always happy with the results. We especially like working with Tim--he is personable, informative and always explains the work and what is needed. We appreciate that they stand by their work and are easy to get in touch with to schedule work, whether it is planned ahead or emergent. We absolutely recommend Rooter Man to others who are seeking plumbing services.

Review 7 (2025-01-07 - Rating: 5)
We’ve used the Rooter Man several times, and they are always quick and responsive!

Review 8 (2024-03-30 - Rating: 5)
I reached out to Rooter Man after a different company came to the house and was unable to fix our issues. The woman was very nice over the phone and made an appointment for the very next morning. Bill showed up on time and was extremely knowledgeable. He was able to figure out the problem rather quickly and fix it. I am happy I found a company with great people! I will definitely be using them in the future!

Review 9 (2024-07-23 - Rating: 5)
Tim made short work of replacing 10 feet of cast iron waste pipe efficiently and cleaned up afterwards. Couldnt say enough about such excellent professionalism. Highly recommended.

Review 10 (2024-06-21 - Rating: 5)
Excellent service by Bill and Romero of Rotorman. Very professional, expedient and friendly service. Explained the problem, walked me though the options with pricing… then let me choose with no pressure. The completed the work without issue. Very experienced and fair pricing too! Great Job ;)

Review 11 (2024-07-26 - Rating: 5)
Tim was a pleasure to work with. He repaired our leaking valves quickly and professionally. Extremely responsive.

Review 12 (2024-10-18 - Rating: 5)
I have had a positive experience using Rooter Man on several occasion. Very friendly and knowledgeable technicians.

Review 13 (2024-05-21 - Rating: 5)
Bill was very knowledgeable, diagnosed the problem promptly, and explained all the options to remedy the clogged sewer drain due to roots in the line. Workwas completed using the most cost effective solution. Would highly recommend to anyone.

Review 14 (2024-02-02 - Rating: 4)
As always, using a Pen Name so people can’t harass me over reviews.I’ve spoken to Tammy at Rooter Man & they are making things right after not being able to repair the auto-flush toilet at my place of business. Tim tried his best & the company is issuing a refund.4 stars for customer service.

Review 15 (2024-03-15 - Rating: 5)
First time using this company after having to deal with so many disappointments. Finding someone thats good at their job is hard these days. Ive used many many different companys and its always a crap shoot. Most times you get the rookie and sometimes you get that 1 guy you wish you would get for every job. I was very skeptical when I tried this team. Got Tammy, didnt seem to know much about the pricing side but thats okay. It was pretty cheap for the appearance but a lot of costs for everything that is touched. Not sure if thats normal for these situations which added to my skepticism. I got bill who did the service and I wasnt there so I cant say I watched everything he did. He had a HARD and MESSY job which he seemed pretty okay with which to me is reassuring because it looked like a train wreck that most people would run from. He had to clean a main line in a tight spot. He fought with it for a good bit and at $200 an hour is where the nerves kick in right. Ive seen some crazy lazy work with companies that dont guarantee anything. The issue for me was that Bill realized he was fighting awful hard and realized there must be another issue. He found a pretty catastrophic issue that was actually the cities main line that was causing the problem, one they didnt even realize was there. This is why you pay someone that specializes with issues. Instead of paying someone every month that may or may not be cheaper. I can tell you for sure not many people would have found. Pay for the experienced person and pay them once. bill was excellent and earned every penny. Followup call to make sure everything went well which Noone does which was also appreciated. Thats how you know someone cares. I will recommend bill to anyone as Im confident he will get the job done.

Review 16 (2024-07-03 - Rating: 5)
Bill was very professional, on time and gave me a quote before he performed any work. I would highly recommend Rooter man!

Review 17 (2023-12-19 - Rating: 5)
A larger, plumbing chain came to look at our dilemma. They concluded major repairs were necessary to the tune of $3200. What a relief to find a knowledgeable and thorough repair person like Bill. Unlike the larger Plumbing outfit person, Bill inspected the situation and after a few trials concluded our line was no more than clogged. In a very timely and efficient manner, Bill finished the job much to our satisfaction saving us a substantial amount of money.

Review 18 (2024-07-01 - Rating: 5)
Tim is very knowledgeable With high expertise plumber. Hes also very polite, very friendly and does a reliable job.

Review 19 (2024-02-11 - Rating: 5)
Great experience overall on job, but there is a small leak under pedestal sink connected pipes could use some teflon tape/piping thread. Bill our service tech was wonderful. Unfortunate on pedestal sink.

Review 20 (2023-04-10 - Rating: 4)
The lady that answered the phone and the serviceman, David, were very polite and professional. David also quickly and efficiently got the repair done And utilize the camera system to verify that the drain was clear out to the main sewer line. As far as quality of work, they are good and I do believe they will do a satisfying job for you. This is the second time that I utilized their services, the first being in October of 2019.I would not hesitate to recommend Rooterman. They are friendly and competent.Edit: My original review did state my disappointment in regards to their service call fee which they did not apply towards The final cost of service. However, the owner of the company takes pride in making sure all of his customers are satisfied and resolved my complaint satisfactorily.

Review 21 (2024-01-12 - Rating: 5)
Bill was great - prompt, professional, and fully explained cost and process to me before starting. We will definitely be calling him again!

Review 22 (2022-10-10 - Rating: 5)
Tim was excellent….professional and took the time to explain what needed to be done. Tim is very knowledgable and patient. Estimate was given and the final bill was what was expected with no additional charges. My experience was very positive starting with Tammy on my initial call….very understanding and returned phone calls when needed…..the customer service was excellent! I would highly recommend this company and I would not hesitate to use them again

Review 23 (2023-08-29 - Rating: 5)
After a plumbing emergency led to water pooling in our basement Rooter Man, was able to get to get to our house early on a weekend morning within hours of the call, diagnose the cause of the issue and fix it, all while helping explain what happened and what our next steps should be. Tim, was helpful, and informative and helped alleviate some of the stress my fiancée and I were dealing with waking up to the issue the morning before our house warming. The next time I have to deal with a plumbing issue like that, and hopefully, its no time soon, Ill be getting back in touch with Rooter Man.

Review 24 (2024-01-05 - Rating: 5)
After trying unsuccessfully to clear my kitchen drain, I contacted Rooter-Man - 911. I was pleasently surprised with the great service, good price and personable employees.I would highly suggest Rooter - Man for any plumbing issues.

Review 25 (2024-09-03 - Rating: 5)
Bill at Rooter Man is amazing. I had two other companies come out multiple times and they could not fix my clogged kitchen sink. Bill came once, quickly diagnosed the issue and went to work with specialized tools I hadn’t seen the other companies use. I was almost at the point of cutting into the walls and re-doing piping and thankfully Bill and Rooter Man saved me. Cannot recommend enough.

Review 26 (2024-03-13 - Rating: 5)
Service was great! Bill was on time and completed the job quickly and professionally. I highly recommend Rooter Man!

Review 27 (2023-06-03 - Rating: 5)
We had an outside faucet with a leaking pipe. Tim was the plumber who came out. He was on time and called ahead to confirm arrival. Did a wonderful job and noticed another leak in the same pipe and fixed that too. Very friendly and explained everything clearly. Highly recommended!

Review 28 (2023-09-15 - Rating: 5)
Bill C did a great job for us - both diagnosing and fixing a serious drain clog that impacted our entire house. Very competent, friendly, and helpful. Thanks for saving our day!

Review 29 (2019-10-23 - Rating: 5)
Great customer service! Everyone I dealt with at Rooter Man was professional and helpful. When Bill came out to look at my issue he was patient and thorough. He took the time to explain what he was looking for and why. He also gave me information to keep from having issues in the future.Ill be calling these guys in the future.

Review 30 (2023-06-05 - Rating: 5)
Everyone I dealt with was polite, professional and knowledgeable. The experienced plumber was what really saved us, he was able to recognize the parts we needed and he had them in his van. Couldn’t have asked for a better experience.

Review 31 (2022-12-15 - Rating: 5)
One of the most important aspects of a business is great customer service. I am happy to say this company has the best customer service. Professional!! Good value for what you paid for. Price was below estimate because the clog was not as bad as it was thought. Bottom line. When you need plumbing service use them. You cannot go wrong . Thanks for the help, support and professionalism !!

Review 32 (2023-10-12 - Rating: 5)
Bill was amazing, he came to my house in less than an hour and fixed our leaking toilet. He saved the day for us for sure. 10/10

Review 33 (2024-03-28 - Rating: 5)
Rooterman is always great - fair pricing and great service. They send coupons to loyal customers and that always helps with the cost.

Review 34 (2019-03-11 - Rating: 5)
So so so grateful for Bill C and Tammy! Tammy was so helpful and pleasant on the phone. She and Bill worked together to try to coordinate the Rooter Man visit in a way so I could attend a toddler valentines party I was going to take my daughter to. Although I didnt make the party because our pluming issue was too complicated, it meant a lot to me that they valued such a simple appointment on my calendar and tried to get me there. Bill is so knowledgeable! As a woman home alone, I felt completely safe with him in my house. He also has a calming presence which was a nice touch - as I was about to lose my mind before he arrived. Price seemed reasonable. I couldnt have asked for anything better!

Review 35 (2018-12-24 - Rating: 5)
Bill C. has been at our home a few times, and each visit has been a pleasure. Our plumbing problems seemed immense but Bill C. has taken care of them quickly and with no drama. He is a credit to his company and allowed my 8 year old nephew to watch what he did. I had to call to request service late in the day on 12/23/18 and Bill arrived a little after 8 am on Christmas Eve. Rooterman 911 is reliable, reasonable and dependable. Theyve never let me down and I would highly recommend them!

Review 36 (2021-06-23 - Rating: 5)
Ran into issues installing a garbage disposal/kitchen faucet and called Rooter Man. The woman who answered was polite, thorough and professional. Plumber Bill called me earlier than anticipated-which worked out great for us. Expert plumber and very service oriented. Great conversation while he worked on the sink. Highly recommend them for any plumbing work needed to be done. Kudos Bill-you the man!

Review 37 (2015-09-28 - Rating: 5)
I called Rooter Man in the morning, and I had a service provider at my door by noon. Tim M was incredibly friendly, courteous, and professional. He fully explained the situation prior to doing any work and gave me an up front price, which was the actual price I paid. No add-ons or extras. The job was done quickly, and everything was cleaned up before he left. I would highly recommend this this company, and Tim in particular.

Review 38 (2024-04-01 - Rating: 5)
Bill was very professional and personable and took our family needs as a priority. Thank you for the excellent service!

Review 39 (2020-04-30 - Rating: 5)
Here is my experience with RooterMan. After calling around for estimate and appointment, I was able to get an appointment that afternoon with Tim. Service lady was very nice. When Tim stopped by to give an estimate, he said he could not give an estimate until drywall was opened up to see where the leak was coming from. He gave me an option to have the drywall open himself ($150.00 cost) or I could have it open myself. Tim was very flexible. I went to Lowe’s and bought a drywall knife for under $10 and cut open drywall saving me money. Tim came back the next day and was able to quickly identify broken frozen pipe that leaked and replace with new one. Tim did a great job while working in limited drywall cutout space to get to the pipe. Thanks again Tim.

Review 40 (2019-06-25 - Rating: 5)
Bill showed up before the scheduled time. He explained the work he was to do and gave me a written estimate. The work was thorough and well explained as he performed the task at hand. Clean up after was good after the job was complete. The final bill was as expected and again Bill explained everything well. I would recommend Bill for service moving forward.many Thanks.

Review 41 (2018-04-15 - Rating: 5)
Very happy with the provided service. Little pricey but the job got done quickly. Bill took the time to answer all of my questions and he was very polite. I called Saturday around lunch time and Bill came at 4pm. I was very happy with the quick responce. This was the first time I have uses the services of this company and I will certainty contact them again. Thank you!

Review 42 (2022-12-17 - Rating: 5)
Bill! One of the Best! for sure, was here on time, got right to it, Cut the root in pipe, fixed leaky sink looked to be easy fix, was done all in a timely manner, provided recommendations on how to treat going forward and was very personable. Thanks! Bill saved the day.

Review 43 (2023-12-27 - Rating: 5)
Bill C was professional, courteous, and likeable. He showed on time and was knowledgeable and informative. A+

Review 44 (2018-12-12 - Rating: 5)
Dave R. has been to my house previously for a service call. The service he provided then was professional and competent, which is why when the need for service arose again, we called Rooterman again. Dave arrived early and went right to work to check out and resolve my problem. He presented several options for different levels of repair and quoted prices for each of them. He did not push for any of them but explained thoroughly what each type of service would entail, and what the benefits of each level of service would be. I am thoroughly pleased with the service from Dave and Rooter Man. Dave was efficient, thorough and he left no mess or debris to be cleaned up. I would recommend Dave and this firm to anyone!

Review 45 (2020-06-09 - Rating: 5)
Owning an older home, I have used Rooter Man a number of times over the last 13 years. they are always professional and courteous. All pricing is clear and given up front. They go out of their way to practice excellent customer service from the time you call them until the job is complete.

Review 46 (2022-12-17 - Rating: 5)
When a pipe developed a leak that was flooding the basement we called and this company was there fast! From the calming person on the phone (Tammy I believe) to the professionalism and experience of the plumber (Tim), the service exceeded my expectations. I hope this company rewards to valuable employees!

Review 47 (2023-11-21 - Rating: 4)
Bill was exceptionally good he explained what he was doing and recommended what I should do moving forward. If I ever need assistance with my plumbing (which I hope I dont) I would want Bill to come back ... Thank you Bill 😊

Review 48 (2023-09-14 - Rating: 4)
Friends referred Rooter man to help clear our bathroom sink and shower drains since our attempts to snake the drains ourselves did not solve the issue. We have old pipes that will need to be replaced eventually but rooter man helped remedy the situation for now at a reasonable price.

Review 49 (2018-06-21 - Rating: 5)
Worked with Bill to resolve drain issue. I requested a call prior to arrival and Bill altered me to his arrival 15mins prior to getting onsite. Very friendly and professional, explained everything clearly and thoroughly checked his work for completeness. Great experience and I will definitely use again

Review 50 (2018-02-10 - Rating: 5)
Amazing Company!!!Had an issue Monday morning. Called and spoke to Tammy at 9:15am, very polite and helpful by 10:15am Bill was here. First impression, very polite, explained everything he was doing. We also needed a new pipe. Thats when we met Tim. Everything was explained to him already by Bill and he came here prepared to do the job! Everything was cleaned after they were completed with the jobs, nothing for me to clean up after. New not only will I recommend this company to everyone I know, I will definetly be using them for any future needs!!! Cant say enough good things about all of them!!!

Review 51 (2023-09-21 - Rating: 5)
Bill, the representative was knowledgeable, personable and very good at repairing the problem with my toilet. His concern and work was very impressive. A+

Review 52 (2019-07-13 - Rating: 5)
Professional and friendly service. Tammy answered an 8am call and immediately scheduled me for that afternoon. Bill was knowledgeable and helped to diagnose our outside drain issue by really getting a feel for our house and the way the lines work. We used a camera and a locater to find a crushed pipe. Highly recommend!

Review 53 (2020-01-30 - Rating: 5)
The initial contact with Rooter man was very positive and Tammy was a pleasure to speak with.Tim M was our service technician... he was a pleasure to speak with and did quality work....he was also very punctual, cleaned up everything and explained everything and answered all my questions.Thank you!!

Review 54 (2015-10-30 - Rating: 5)
Bill C. was on time, professional, and knowledgeable. Our plumbing issues were fixed quickly and we would recommend and use RooterMan again. The receptionist at the office was also friendly and very professional, overall very impressed with the quality of service provided which seems to be hard to find here.

Review 55 (2019-04-18 - Rating: 5)
Bill was friendly, knowledgeable, and worked quickly to install a new sump pump. When I called initially, I spoke with a receptionist who scheduled me right away and my sump pump was replaced within 24 hours. Great experience from start to finish.

Review 56 (2018-11-04 - Rating: 5)
My experience with Rooterman 911 was great from the moment the receptionist answered the phone to after the issue was resolved. They were very swift in getting a plumber out to our house, we had David R and he was great! He was very friendly, knowledgeable, and efficient. We will definitely be calling Rooterman911 for any further issues we may have

Review 57 (2020-12-23 - Rating: 5)
I had service about a week or so ago. I thought my downstairs toilet was severely clogged. The technician was very professional, and kind. Thats why I gave more than 1 star. He arrived and didnt check to see if I had a public sewer or septic system. It wasnt till afterwards that he asked me to go to the neighbor and ask what they had. He also walked up the street to see if there was a sewer drain, which he should of done before performing any work, to save the customer any unneeded repair costs. So low and behold it cost me $620.00 to have someone tell me that I had a septic system that needed to be emptied. I will not recommend this company to anyone. I wish I could but this cost me Christmas money for my kids.Update. I received a call from rooter man this morning. After reading my initial review, they made it right, and lowered the cost for what they did. Thats what you call excellent customer service. Thank you to everyone at Rooter Man!

Review 58 (2019-08-06 - Rating: 5)
Bill from Rooter Man 911 was knowledgeable, efficient, friendly and thorough! Im so glad he could clear the house drain so we could run water again!! They certainly have ALL the professional equipment needed to do an excellent job!

Review 59 (2019-11-04 - Rating: 5)
Tim Munk was great and came to fix our problem fast. He was the only one who was able to figure out our plumbing issue in our bathroom to the kitchen which stopped leaking..Excellant customer service from Tammy the despatch team.Tim even explained about how to take care of other home issues.He is experienced and knowledgeable Thanks again.We will use the service again.

Review 60 (2024-02-20 - Rating: 5)
We had a major clog in toilet and Bill came and did get it unclogged. Very nice man, he said he wasnt giving up after trying and trying to fix it, and he did!

Review 61 (2019-10-18 - Rating: 5)
Tim M. showed up on time. Examined my kitchen faucet, and then explained the problem. He explained the costs, and had three different faucets in his truck available to show me. I chose one and he had it on and ready to go in a short time. I would recommend Rooter Man very highly. 5 stars.

Review 62 (2019-11-13 - Rating: 5)
Was able to make it out in just less than 3 hours to deal with a clog. Bill C was super nice and answered all of my questions. It was a bit spendy but it was worth it for the domain knowledge. Also they threw in a boroscope sweep to check the pipe was clear to the septic for free, so that was nice.

Review 63 (2022-08-23 - Rating: 5)
David was great. He called while he was on his way and was prompt, professional and friendly. I would recommend this company and would request David to do the job for you.

Review 64 (2018-07-17 - Rating: 5)
David was prompt, professional, and worked with me to find the most cost effective solution to my clogged drain. He clearly explained the steps he was taking, and he also took the time to suggest more permanent solutions to look into for the future. I will very happily call David again for future plumbing needs.

Review 65 (2019-01-09 - Rating: 5)
Started to have issues with water around my washing machine. Did a small and found out it wasnt the washing machine, but a clogged soil u trap. Called Rotor Rootor and they were there in a mater of 30 minutes from the time I call. Bill C. from Rotor Rooter was very friendly and explained what he was going to do. He unclogged the drain withing 5 minutes. It was 23 years of grease that had solidified. He put his camera in the u trap and went as far as 110 feet out to the sreet. Everything looked clear of roots or anything that could prevent the liquid from going out smoothly . Bill was informative and professional. He recommended a bio clean product which will help keep the pipes from clogging up. Shouldnt have a problem in future as long as I do not empty grease the sink.

Review 66 (2019-12-20 - Rating: 5)
Bill, the Tech who responded to our call, was knowledgeable, friendly & patient with all my questions. We appreciated your business sympathy to the dire nature of our issue & quick response! We have previously done business with one of your competitors, but you won a client here!

Review 67 (2022-09-17 - Rating: 5)
Plumbing problems discovered this morning. Made a call to The Rooter Man. Dave arrived promptly and solved everything. Very courteous and professional. Highly recommend.

Review 68 (2015-08-14 - Rating: 5)
I had a great experience with them yesterday. Bill was very prompt, friendly, knowledgeable and thorough. Definitely a great value for the money and he was able to show me exactly where the drain issue was. Thanks!

Review 69 (2015-09-14 - Rating: 5)
Bill came in promptly and helped us out immensely! He was extremely pleasant and courteous. He was patient as we are a business and have customers in and out .Thank you Bill and Rooters!

Review 70 (2020-01-15 - Rating: 5)
Dave was a Godsend. I had a major root infestion in my sewer line. Dave was courteous, professional, and worked the issue until it was resolved. Dave Also went out of his way to explain how the roots get in and also offered up some follow-up suggestions. They are expensive but in the long run well worth the service.

Review 71 (2019-01-10 - Rating: 5)
Bill C was professional and extremely helpful. He found the problem with the main line and quickly identified the problem, tree roots, and then remedied the problem. We will definitely call Rooterman again whenever we have a problem with our plumbing.

Review 72 (2019-03-27 - Rating: 5)
TIM was Great!! Very knowledgeable and Very nice and professional! I would reccomend him to ALL MY FRIENDS!! Tammy the office secretary WAS AMAZING. THE NICEST WOMEN EVER. She was VERY VERY HELPFUL!!

Review 73 (2022-03-02 - Rating: 5)
I had a clogged mainline and it was very stressful not knowing what to do .I call Rooter-man and all my needs was tooken care of in a timely fashion . more importantly thanks to Bill for being very informative during the process I will highly recommend theses services .

Review 74 (2020-02-13 - Rating: 5)
Good service, fast scheduling. Very respectful of property and work area. Bill got the job done without a problem in a reasonable amount of time. I would recommend this company to a friend.

Review 75 (2023-11-27 - Rating: 5)
Thank you Bill!! Excellent service, wry professional, and very knowledgeable. Appreciate the quick turnaround time. HIGHLY RECOMMEND!!

Review 76 (2018-10-05 - Rating: 5)
David was quick and efficient, pleasant, conducted a free plumbing inspection, and didnt try to sell me anything I didnt need. I have nothng critical to say abouy him. I was, however shocked at the price of $250 during business hours to snake the kitchen sink that wasnt all that clogged, though Im sure he himself does not set the rates. Add in the $49.00 service fee and it was a pretty pricy call, seemingly above the national average. Will probably call around to try and save a few bucks next time.

Review 77 (2020-05-11 - Rating: 5)
Bill was absolutely great. Very knowledgeable and altogether a nice guy. Explained things as he went along and gave me suggestions on how to avoid problems again. Thx Bill

Review 78 (2018-08-14 - Rating: 5)
I was blown away by the honest person who rang my doorbell. He could’ve charged me $400 for a problem I self diagnosed but instead walked me through his own troubleshooting and instead cost $89. These are honest people. Thank you

Review 79 (2023-06-20 - Rating: 5)
Bill was right on time and was very professional and helpful. We will absolutely call him again the next time we have a plumbing issue.

Review 80 (2019-07-24 - Rating: 5)
David got to the house fast. Which was greatly appreciated. Even called to say he was on his way.He was able to to quickly clear the immediate issue and advised how to prevent future problems.Thank you.

Review 81 (2024-07-11 - Rating: 5)
Tim did a terrific job. Thorough, efficient and kept me apprised of the diagnosis. Use Rooterman Tim and Dave all the time. Thanks Tammy for being so chipper every time I call.

Review 82 (2018-10-10 - Rating: 5)
David was very friendly and informative . He did an outstanding job of repair and I am back in business.Because of Davids professionalism and courtesy I highly recommend your company for future services.

Review 83 (2019-03-12 - Rating: 5)
Great fast and professional service. Bill C. is polite and got the pipes cleared fast. He even had a dog biscuit for our pups. Highly recommend.

Review 84 (2019-09-26 - Rating: 5)
Fast and friendly service, made it to my house and had the problem resolved within an hour. Bill gave great detail to all available options and made the repair with no mess.

Review 85 (2023-12-26 - Rating: 5)
Great communication, great service, very fair price. Extremely satisfied and would highly recommend.

Review 86 (2023-09-28 - Rating: 5)
Bill came early and fixed both problems we had! He was great!

Review 87 (2018-09-12 - Rating: 5)
We had same day service, which with clogged kitchen sink and a dishwasher with about 4 of water in it, was so appreciated!! Tim was very kind and did a superior job!! Thank you again, Tim!!

Review 88 (2018-06-26 - Rating: 5)
Excellent service. We called after hours the manger got right back to us and scheduled service the next day. The service rep Dave R was excellent.

Review 89 (2015-11-03 - Rating: 5)
Tim was very timely, friendly and efficient. His work was honest, prompt and neat. I am very pleased with the service and repair.

Review 90 (2015-11-04 - Rating: 5)
Bill C. is professional, friendly, and an asset to his company. I wouldnt hesitate to do business with this company again based on my experience dealing with Bill.

Review 91 (2018-08-22 - Rating: 5)
Tim was very friendly and explained everything. The work was well done and I will definitely use this company again.

Review 92 (2024-05-30 - Rating: 5)
Would recommend Bill, great job, communication and service.

Review 93 (2023-09-19 - Rating: 5)
Third time using this business. Always responsive, helpful and solid knowledge/problem solving. Thank you!

Review 94 (2023-10-03 - Rating: 5)
On time, very efficient and explained exactly what he was doing. Fixed the issue quickly. Very satisfied.

Review 95 (2023-11-16 - Rating: 5)
Best plumber we’ve ever had. Fixed our issues same day quickly.

Review 96 (2023-11-28 - Rating: 5)
Bill was great, friendly and quickly fixed the issue. Thank you.

Review 97 (2018-01-30 - Rating: 5)
Outstanding service, performed by a consummate professional. I can’t say enough good things about Rooter 911 in general, and Bill In particular.

Review 98 (2021-10-27 - Rating: 5)
He stated we would be better off replacing the pipes. Never would I expect the honesty this gentelmen gave us. I would recommend this company 100%.

Review 99 (2018-11-28 - Rating: 5)
Bill C. was prompt, courteous, communicated well, and, most importantly, fixed the problem on the spot! Fun to talk to, too!

Review 100 (2023-09-19 - Rating: 5)
Bill was a pleasure to work with. Professional and respectful.

Review 101 (2022-12-04 - Rating: 5)
Drain was plugged they came on a saturday and were great. Explained everything and checked everything with Camera

Review 102 (2021-12-03 - Rating: 5)
I had an awful experience earlier with Roto Rooter. Bill from Rooter Man could not have been more professional.

Review 103 (2015-09-03 - Rating: 5)
Professional experience from initial phone call to David cleaning up after the job was done. Appreciated the prompt and friendly service.

Review 104 (2018-12-10 - Rating: 5)
Great service! Same day service, knowledgeable and friendly service. We highly recommend Bill C and Rooter-man!

Review 105 (2024-01-18 - Rating: 5)
Bill and the rest of team were great. I called in a panic and they had someone come to my house within an hour. Bill was extremely knowledgeable and took the time to explain everything. I highly recommend them.

Review 106 (2024-08-26 - Rating: 5)
Excellent service and knowledge.

Review 107 (2024-04-30 - Rating: 5)
Great service, good work, and knowledgeable pro.

Review 108 (2024-01-02 - Rating: 5)
Bill was friendly and helpful. He took the extra time to explain what was happening and to give me all of my options. There were no surprises when it came to cost. I would absolutely call this company/Bill again for my plumping needs.

Review 109 (2023-11-03 - Rating: 5)
Honest, trustworthy and professional service. I think thats enough in 5 stars.

Review 110 (2023-12-12 - Rating: 5)
Very nice and friendly got right to work Did a good job

Review 111 (2023-10-29 - Rating: 5)
Bill was prompt, informative and vy thorough.

Review 112 (2023-09-13 - Rating: 5)
Quick emergency service. Saved money recommended a cheaper alternative and saved me a bug expense.

Review 113 (2020-07-16 - Rating: 5)
Had a clogged sewer line....called at about 6am....they had a guy here at about 8:30am.....the service man knew his stuff....explained clearly what he was going to do & the price....did a great job and we are back in business....couldnt be happier....

Review 114 (2019-03-27 - Rating: 5)
David was friendly, knowledgeable, and thorough. I was more than satisfied with his service

Review 115 (2019-02-18 - Rating: 5)
Outstanding service! Tim was a great guy and very knowledgeable about my emergency situation!

Review 116 (2015-09-21 - Rating: 5)
Excellent work, on time, clean, responded quickly to tie up a loose end discovered hours after they finished the work, recommend them highly

Review 117 (2024-02-20 - Rating: 5)
Everyone was very personable and helpful as well as professional and got the job done quickly. Highly recommend and would use them again without a doubt.

Review 118 (2023-11-07 - Rating: 5)
Bill C was great. He used the camera to see where the roots were in my main drain and cleared them out. He also game me suggestions on how to take care of the roots in the future. He was excellent and would recommend him and Rooterman.

Review 119 (2022-06-07 - Rating: 5)
Bill was amazing! Very professional and knowledgeable.

Review 120 (2023-12-15 - Rating: 5)
Extremely friendly extremely professional a pleasure to do business with

Review 121 (2018-07-14 - Rating: 5)
Fast response. Courteous service. Fair price. Wouldnt hesitate to call again.

Review 122 (2023-11-30 - Rating: 5)
Fast and efficient,Bill was nice and courteous

Review 123 (2023-10-07 - Rating: 5)
Bill came to our location within 45 min of calling. Addressed the issue, explained it professionally but in an easy to understand way. Would recommend.

Review 124 (2024-03-26 - Rating: 5)
Thank you Bill ! Professional and personable.

Review 125 (2018-02-05 - Rating: 5)
I was very pleased with the service provided - David R. is very good and is upfront about what will be done.

Review 126 (2023-12-30 - Rating: 5)
Friendly and knowledgeable service. Highly recommend.

Review 127 (2023-06-29 - Rating: 5)
Tim was great. I thought I had a shower valve problem, but he quickly determined it to be a blocked supply line. He was thorough and communicated with me all the possible problems and solutions as he moved along the diagnostic path. I would definitely use this service again!

Review 128 (2022-12-09 - Rating: 5)
Had a plumbing issue pop up at a horrible time. Called a few places and couldn’t get anybody. Called rooter man at 1pm and they had a tech, Bill, out by 4pm. Bill was awesome and a joy to learn from. Understood my plumbing better in 3 minutes than I knew in 3 years. Was upfront about cost including best and worst case scenario. Worked efficiently and had everything working properly in no time. Overall would recommend. If you get Bill just know you’ll be all good 👍

Review 129 (2023-03-23 - Rating: 5)
Same day service!! The tech David was awesome, very professional, friendly and knowledgeable. Snaking out the main line was a chore but he kept at it and figured out a better way to attack the issue. Bottom line, it is cleaned out and working like new, Thanks David!! And thank you Tammy!! I will recommend Rooter-man to anyone in need of their services. 5STAR company.

Review 130 (2024-04-21 - Rating: 5)
I would highlyRecommend this company!

Review 131 (2023-06-17 - Rating: 5)
Bill was very professional and thankfully was able to unclog our kitchen sink drain. He did a great job and we are extremely satisfied with the service we received. Thanks!

Review 132 (2023-07-03 - Rating: 5)
Tim was excellent to work with regarding the leak in my basement. I had a unique leak situation and his experience of over 40 years of seeing all kinds of plumbing problems allowed him to instantly diagnose and quickly fix the problem. I would highly recommend Tim and the Rooter Man for any plumbing problems you might have.

Review 133 (2018-08-29 - Rating: 5)
Great and fast service. Very happy- bill was great. Thank you !

Review 134 (2018-09-12 - Rating: 5)
Excellent explanation of problem and work involved. Very Prompt, Courteous & Professional service.

Review 135 (2023-05-07 - Rating: 5)
Great company, excellent customer service.I had a urgent plumping need and they had a technician at my house in less than 1 hr on a Friday night.David was exceptional in identifying and fixing the problem.He explained everything that he was doing in detail.I am highly satisfied and would recommend your company to anyone.Thankyou so much!

Review 136 (2023-12-08 - Rating: 5)
The professionals are knowledgeable, fast,have the parts,and friendly.

Review 137 (2023-04-29 - Rating: 5)
Tim worked on this until it was right. Fair price. Highly recommended.

Review 138 (2022-07-04 - Rating: 5)
Highly recommend. Bill was friendly, efficient and knowledgeable. Everyone I spoke to and met was extremely nice and they made sure I was taken care of. I will definitely use them again if the need arises.

Review 139 (2022-08-19 - Rating: 5)
Tim was the most friendly and professional plumber and did an amazing job repairing my main water line coming into my house from the street. Tim knew what exactly needed to be done and explained it all to me and showed me the finished job and went over on how to turn on the water supply if I ever had to shut off for whatever reason. I learned some valuable information today. I will recommend Tim and Rooterman to all of my friends and family. 5 Stars.Patrick Kelley

Review 140 (2020-04-20 - Rating: 5)
Tammy E. was incredibly friendly, very efficient and very quick to schedule us an appointment. It was nice doing business with a Company that values customer service.Great experience if you have to call a plumber, call Rooter-Man! Very fast response, clean and professional work. Tim M. took the time to explain what the problem (leaky sewer pipe) was and how he was going to fix it.Their prices are not cheap but I wouldnt say their expensive. I would say you get what you pay for.!I would HIGHLY RECOMMEND Rooter-Man and will definitely call again for any future needs.Thank you so much Rooter-Man!

Review 141 (2022-01-12 - Rating: 5)
David from Rooter Man was assigned my emergency call to unclog my house trap. He explained the costs clearly and what he would be doing. He is courteous and professional. Had my issue fixed quickly while explaining exactly what he was doing any why. A+. Thank you!

Review 142 (2022-01-21 - Rating: 5)
Their online system for requesting an appointment was easy and efficient. They called the next day and scheduled a same day appointment. David was on time, professional and knowledgeable. Very happy with the entire process.

Review 143 (2019-11-14 - Rating: 5)
I was very thrilled that I was able to get an appointment the same day. The dispatcher who answered the phone was kind and understanding. David R. arrived when promised. His explanation was clear and concise and the work was completed as promised and as quoted. He also made recommendations for maintenance. I am very happy with the service I received.

Review 144 (2021-11-23 - Rating: 5)
Bill C. saved our plumbing! We had an unusual problem in our new construction home that was causing extreme damage to our basement. Bill was thorough, knowledgeable and ultimately discovered an issue three other companies did not. He explained everything in detail to our builder and provided both written and video documentation. Thank you!!!

Review 145 (2018-07-10 - Rating: 5)
Tim M. and Rooter Man rep. Tammy did a wonderful job. Tammy called within an hour after requesting an appointment online on their website and confirmed my appointment right away. Tim came by to my house on time and even called ahead to let me know he was en route. He has over 30 years of experience and his work was top quality. He explained to me his approach in detail and gave me the quote (3 options) before starting his work. I was very happy with his service and would definitely contact him for any plumbing issues in the future.

Review 146 (2022-06-29 - Rating: 5)
David was very professional, explained things well, neat, thorough, an excellent representative for the company. We enjoyed having him in our home and would highly recommend him to anyone.

Review 147 (2019-11-13 - Rating: 5)
Wonderful, professional service. I got myself into a bit of a bind with my kitchen sink drain. Tim was able to come out that day, do a little creative thinking, and he had my sink functional again in short order. All for less $$ than the initial quote. And really, just an all-around nice guy. I will definitely be calling them again the next time I need a plumber.

Review 148 (2020-05-18 - Rating: 5)
They did such a great job. The team was friendly, timely and did not leave my home until the job was finished and they explained the repair. This the third time I have used Rooter Man and have always been impressed.

Review 149 (2019-03-23 - Rating: 5)
Wonderful company! Bill C. was very professional and nice! He took his time to explain me every step and every option we had to unclog my pipe in the basement!

Review 150 (2021-12-09 - Rating: 5)
Bill was awesome! He did in 5 minutes what Roto Roter guy didn’t do in 3 hours. He knows his job. I’ll definitely be a forever customer for Rooter Man for now on.

Review 151 (2019-02-01 - Rating: 5)
Rooterman911 was super prompt, honest, worked hard to fix the problem we had. The fee came in under the quote. Bill was a pro, polite, thoughtful of the cleanliness of our house (under the circumstances). I hope this issue never happens again, but if it does Im using this company.

Review 152 (2020-02-04 - Rating: 5)
Tammy was great. Dispatched me to Tim M. Tim was professional, showed up within 2 hours of my call and service was top notch. Thank you

Review 153 (2020-06-27 - Rating: 5)
Main sewer in house clogged up. Called a bunch of places and these guys were available. David showed up and took care of the issue and was great. Highly recommended

Review 154 (2015-05-04 - Rating: 5)
I needed a plumber and found Rooter Man in the yellow pages. I called and the girl that answered the phone was very helpful. She was the reason I made the choice to use Rooter Man.They sent me Tim Munk, he was very helpful and gave me, upfront, what had to bedone and the cost of doing it. He gets a High Recommendation from me.

Review 155 (2015-08-26 - Rating: 5)
Fantastic experience with David R. He was able to talk through all of the different options given my plumbing needs. Would/Will use them again.

Review 156 (2020-02-12 - Rating: 5)
Bill was not only knowledgeable but extremely friendly. Professional and prompt are the two words I would use to describe this company.

Review 157 (2018-09-30 - Rating: 5)
Great service! Called to confirm, showed up right on time, went over costs thoroughly, and took the time to show me exactly what the problem was.