Rescue Rooter
Located in Clackamas, Oregon
Address: 12430 SE Capps Rd, Clackamas, OR 97015, United States
Phone: +1 503-486-4925
Rating: 4.8
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Drainage service
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
Tyson was able to come on the same day we had an issue and fixed our toilet quickly. He also found another problem and did a wonderful job of presenting us with options for repair. He was courteous, wore shoe covers in our house, and genuinely wanted the best outcome for us. Wed recommend Tyson any day! -
Review 2 (2024-11-18 - Rating: 5)
Anton H was so genial, helpful, and a great teacher. Appreciate the entire job he did, being so honest about how there likely wasnāt a huge clog that the rooter washing could target given that the hose quickly reached the dry well. Then later he went above & beyond to help me figure out what type of draining system was in the front side. Would recommend his services any day. Thanks again! -
Review 3 (2024-12-12 - Rating: 5)
The team of Tyson and Anthony at Rescue Rooter were amazing and hard working! They kept us informed at every step, they worked extremely hard to fix our plumbing problem, they were skilled at finding options for our repair. They were professional and courteous! Highly recommend them both! -
Review 4 (2024-12-08 - Rating: 4)
We had a clogged toilet so I called Rescue Rooter for a quote. I had a lot of trouble with the dispatch team (more on that later) but the main technician I worked with, Thomas, was great.I had gotten a quote from another company, but they basically came in, glanced at the bathroom and gave a quote. Thomas actually troubleshooted the situation by asking me questions and running some tests, all while explaining his process which I really appreciated. Later, his colleague Jason came by and did a free scope. He was great too.My main issue was with the dispatch team. I called early in the morning, and was told someone would show up between 8-12. Nobody showed up. I called at 1210 and the receptionist told me he would notify dispatch and they would call me. Nearly 3 hours later, I got a call back saying that Thomas was on his way.I wasnt planning on going with this company because getting someone was such a hassle, but Thomas single handedly saved the job because of his great customer service skills. Give him a raise! -
Review 5 (2024-10-07 - Rating: 5)
I absolutely cannot say enough about Rescue Rooter, and specifically about our technician, Alex Vera Cruz. I have nothing but high praise!! We had an emergency situation on a Sunday afternoon that could not wait. Alex was at our house after only a two hour wait. He was knowledgeable and efficient and had our toilet running normally within a few minutes. Also, the price was so REASONABLE, especially considering it was an emergency on a Sunday!! But that isnt all there is to the story... Shortly after arriving at our house, Alex stepped off our front steps to get tools from his van and rolled his ankle!! He was really hurting and could hardly put any weight on it after that. So, not only did he help us in our time of need, but he completed the job while in much pain!! We were so thankful!!! š -
Review 6 (2024-12-23 - Rating: 5)
We had an emergency pipe clog, causing water all over our basement. On a Saturday night, they were here in 45 minutes. It was a 3 hour project, but they got it fixed and the price was definitely reasonable. And they were good with my dog š¶ -
Review 7 (2024-12-15 - Rating: 5)
Tyson and Anthony were great to work with and did an awesome job. They were knowledgeable, did a a great job at communicating and provided timely follow up details. They were thorough in their assessments and work. They were friendly and made this process less stressful. I would highly recommend them. -
Review 8 (2024-10-14 - Rating: 5)
Great service and communication from start to finish. They were short staffed on a Sunday and dispatch kept me up to date throughout the day to let me know what was going on. Steven showed up and fixed my clogged shower drain pretty quick and was super friendly even after his long day. I really appreciate the customer service, communication and especially the affordability! Thanks everyone! -
Review 9 (2024-10-02 - Rating: 5)
We had to call Rescue Rooter out for a plumbing emergency, and they were so speedy and great! They came the same day within a few hours of the call! Alex Vera Cruz was our plumber and he was awesome! Quick, professional, and super knowledgeable. He fixed a problem that I had spent a few hours trying to solve within about 15 minutes. He was also very upfront and transparent about the cost (which was way cheaper than any other plumber Iāve ever used), and super respectful of our home to the extent that he even wore shoe coverings inside without being asked when he saw that we take our shoes off at the door. 11/10 would recommend! -
Review 10 (2024-12-23 - Rating: 5)
Rescue Rooter completely took care of my problems. From the first phone call late on a Saturday to fixing the problem was a breeze! Mandy in the office and Jordan doing the work was total efficiency and we so appreciate that. Just gave everyone in our condo complex the website info. Fair prices and customer support is superb. Thank you. -
Review 11 (2024-09-26 - Rating: 5)
The scheduler was so pleasant and accommodating. Kyle did a terrific job from beginning to end. He explained his work thoroughly, nimbly worked around some other workers I had onsite, and went above and beyond with not only keeping what he was doing clean, but also cleaned some areas that Im sure were not in his job description. Thank you Kyle for setting up a very positive experience and doing quality work. -
Review 12 (2024-12-09 - Rating: 5)
I was so impressed with Maggie and her customer service skills! She was able to schedule Tyson the technician to come over within a couple of hours to help me with our project that we need to complete! He was very professional and very meticulous about my dogs and closing the gate. That doesnāt sound like a big thing, but sometimes people come and go through my backyard gate and leave it open⦠My one pitbull is an escape artist š anyway. Tyson explained everything that needed to happen with our project and the concern that he had about the installation, and he had a solution that will probably work for us! We have used Rescue Rooter for over 20 years I believe⦠And we always get A++ Service! Thank you, Tyson, thank you, Maggie! -
Review 13 (2024-11-01 - Rating: 5)
Tyson and Anthony took great care of me as we brought my 1923 home into this century with a major repiping project. Started out as a why is rust coming up my bathtub drain issue to a full rework of my entire water system, but the team was extremely kind, professional and efficient. I wouldnt hesitate to call them with any plumbing issues. -
Review 14 (2024-11-29 - Rating: 5)
I called for service at eight, and Graham had our job done by 11 AM same day. Other plumbers I called wanted to charge up to $500, for a same day āemergencyā appointment. Rescue Rooter dispatch was fast and courteous, and Graham did a great job for us. We will definitely use him again. -
Review 15 (2024-11-27 - Rating: 5)
Matt and Joseph came out amazingly fast after I contacted Rescue Rooter because of a backed up sewer line. They were courteous, friendly, helpful with information, and did their job quickly and thoroughly! I am so grateful :) -
Review 16 (2024-11-05 - Rating: 5)
Highly recommend, had an issue with the shower in our master bathroom. Kyle came right out, diagnosed the issue and solved it for us. Very friendly, knowledgeable service at a fair price we will definitely be repeat customers. -
Review 17 (2024-10-04 - Rating: 5)
I had a downspout leading to the sewer that was clogged and water was pooling up around my house. I completed an online request for an appointment and received a call within minutes. Jordan came out immediately, was knowledgeable and very friendly and fixed the issue with efficiency and speed. I would not hesitate to call them again. -
Review 18 (2024-08-14 - Rating: 5)
While I would have rather not needed the amount of work to be done, the fact is - it was needed. Tyson and company have been amazing. Response time was quick, and the communication (keeping me in the loop) has been outstanding. They have been very respectful of our home and property. -
Review 19 (2024-10-29 - Rating: 5)
Kesa was fabulous! He was very friendly and did a wonderful job clearing my shower drain and so quickly. He also had some great tips to help avoid this in the future. I would definitely recommend this company and him as an employee -
Review 20 (2024-11-07 - Rating: 5)
Anton was careful and considerate throughout the job. He got me back in action and was very knowledgeable about his business. Itās such a relief to know that he is only a phone call away if I ever have drain problems again. Thanks again Anton -
Review 21 (2024-09-13 - Rating: 5)
Kenny came out for an emergency call. He is extremely knowledgeable on plumbing and gave us great insight on fixing our issue. Super friendly, knows his stuff. Would recommend. -
Review 22 (2024-11-25 - Rating: 5)
Anton is amazing, thank you! This experienced Rescue Rooter technician came on time and quickly helped me resolve my plumbing issue. 5-Star Professional Service! -
Review 23 (2024-12-20 - Rating: 5)
Tyson did a great job. We found him to be very honest and feel he gave us good advice. Very professional and courteous. -
Review 24 (2024-07-25 - Rating: 5)
Needed to replace a toilet to update the bathroom some. Called in to see about an estimate and had a appointment with an estimator within an hour. Gave us some options on the types of toilets and an estimate for the work without any stress or hard sell. Set up an appointment to do the replacement work the next day. Ken arrived on time with everything he needed. We checked in with their quality control group and answered a few questions prior to the work starting. Finished that up and Ken went to work and completed the process within two hours. He cleaned up the work area and we finalized our payment. Ken was friendly and worked diligently at the job along with making suggestions on our questions. We were satisfied with the work. -
Review 25 (2024-10-14 - Rating: 5)
Quick and efficient service! Fixed something another plumber didnt do correctly. Kyle is great! I had previous work done with this company, and was very pleased then as well. -
Review 26 (2024-12-24 - Rating: 5)
6 grandkids spent the night and a digital camera was accidentally flushed I texted Rescue Rooter and they showed up the next morning! Jordan our plumber did a great job retrieving the camera. Reset and resealed the toilet on no less than Christmas Eve . Very reasonable price . Thank you Rescue Rooter fantastic customer service. -
Review 27 (2025-01-04 - Rating: 5)
By the time Tesavarrived the drain had unplugged itself. We talked for a few minutes and I wrote a check for $99. Thank you for your quick response.Tom Desmond -
Review 28 (2024-08-01 - Rating: 5)
Incredible customer service! Kenny was efficient, communicative, and thorough. He provided workable options for getting our plumbing repair work done, so we didnāt feel like we were being taken advantage of in any way. Very trustworthy. The final repair is great. -
Review 29 (2024-12-04 - Rating: 5)
I had a good experience today with these guys. Kesa was the technician who came to my house. He was nice, answered all of my questions and got my drain moving again. Much appreciated. -
Review 30 (2024-12-22 - Rating: 5)
Where can I start very stressful day having 40 people for dinner at 4 PM and 11:00 AM our sewer back up! Rescue Router came to the rescue. Itās 342. They just left the house and Iām so grateful that I donāt have to use our neighbors restroom.!!! This time Iām gonna listen to what theyāve said and take advantage of the quote they gave me back in August to get it fixed completely.! The guests will be arriving soon but I just couldnāt wait to right a review! Barb & Scott Dorsey -
Review 31 (2024-07-26 - Rating: 5)
This is the third time Ive used their services & once again, they didnt disappoint. Thomas was very professional, courteous & got right to work to solve the problem. Afterwards, he even pulled out my washer & dryer for me, so I could mop up all the water from the clogged drain & thoroughly clean behind both. š The price was reasonable & came with a 1-year warranty. I highly recommend š -
Review 32 (2024-12-11 - Rating: 5)
Anton was prompt, warm, knowledgeable and fixed our problem right away. Phone staff were also very courteous. We are very satisfied with this company and the service they provided. -
Review 33 (2024-11-30 - Rating: 5)
Jordan and were very courteous, informative and quick! They arrived well within the window given and solved the problem quickly! I would not hesitate to call again! -
Review 34 (2024-11-25 - Rating: 5)
Kyle did an awesome job, he was quick and efficient when we had a burst pipe. After the repair he gave me the advice and recommendations I have been looking for from someone with experience. Thank you!! -
Review 35 (2024-08-13 - Rating: 5)
Kyle and Alex came out to my apartment and had the issue fixed within 30 mins. I had to argue with the apartment manager about paying for the issue and Kyle and Alex were patient and kind the whole time. 100% support this company and great service !! There is a 90 day warranty after the job and they gave me a card and told me I can call or message them personally if there is another issue. Iām very grateful they came out to help! -
Review 36 (2024-12-07 - Rating: 5)
After one after another companies told me they couldnāt do it till Monday or that theyād charge overtime rates, Rescue Rooter showed up within a couple hours, diagnosed and cleared my drain issue, and worked out a price I could afford. Kesa was quick to find and fix the issue, which Iām afraid would have easily been missed by a less experienced plumber.š«š -
Review 37 (2024-12-18 - Rating: 5)
Kyle was timely and super professional in explaining the problem with my kitchen garbage disposal. From call to repair it all took under 3 hours. Would highly recommend! -
Review 38 (2024-10-01 - Rating: 5)
Kyle was blessing. Midcentury plumbing and was not doing well with 2022 water heater. He upgraded fitting, stopped gas leak and made home feel safe again. I would recommend him to all friends and family. Thanks Kyle your prompt and professional support. -
Review 39 (2024-12-19 - Rating: 5)
Tyson was awesome. He took care of the problem. He worked on a previous job for me and did an awesome job then too. Well always call rescue rooter. -
Review 40 (2024-08-20 - Rating: 5)
I called two other plumbing companies this morning. When they could not schedule me in today, I called Rescue Rooter. Even though it was after noon, they set me up for a visit. Tyson arrived on time. He was polite and friendly. He removed the clog in my kitchen drain, and then went under the house (yuck!) to check the pipes. He then gave me an estimate for replacing the kitchen drain, which needs to be done so the clogs stop occuring. It was all completed before 4pm! I am impressed. -
Review 41 (2024-11-19 - Rating: 5)
GREAT service as usual. Tyler was a fantastic plumber and a delightful human. He had to troubleshoot an issue and did it well.Highly recommend! -
Review 42 (2024-09-24 - Rating: 5)
We called rescue rooter when our tub would not drain. Anton got here within an hour and was able to quickly fix the tub with no issues. He took out a piece on our drain that could have possibly been an issue later down the road which was much appreciated. We will definitely be using rescue rooter again. -
Review 43 (2024-10-27 - Rating: 5)
Rescue Rooter came out same day on a Saturday and resolved a clog that impacted multiple appliances. Kesa was friendly, knowledgeable and thorough. He had to clear out 3 different pipes to make sure the issue was resolved. -
Review 44 (2025-01-02 - Rating: 5)
Kyle came on New Yearās Eve and diagnosed the water heater as not repairable. He checked the warehouse for the one I needed, found it, let me know, and came on New Yearās Day to install. I could not be happier with Kyle and Rescue Rooter. -
Review 45 (2024-08-28 - Rating: 5)
My issue was a clogged pipe causing our bathroom sink to back up. Rescue Rooter was very communicative. Jordan was a total pro, explaining pricing before work began. They solved my problem quickly. Would definitely use them again for any future issues. -
Review 46 (2024-10-24 - Rating: 5)
Really appreciate Alex & everything he did for our plumbing emergency. Super knowledgable, helpful & understanding. Was very impressed that he was able to replace a portion of our pipe extremely quick. -
Review 47 (2024-08-08 - Rating: 4)
They showed up the same day I called after I found all our upstairs drains were backing up through a sink in our basement. The service was great. Jordan explained everything very clearly. He fixed the problem quickly and cleaned up thoroughly afterwards. Im giving them 4 stars instead of 5 because their price is on the high side ($340 to snake one sink drain). I was OK paying it in this case because I needed things fixed to prevent water damage in my finished basement. Overall very happy with their work and their service. -
Review 48 (2024-12-18 - Rating: 5)
Didnāt have to wait long for getting someone to help us. He arrived in the time window and was very friendly and helpful. He resolved our problem and we were happy. -
Review 49 (2024-09-21 - Rating: 5)
Kesa Auputiw did a tremendous job helping with the blockage of our drain pipes. He was very friendly, knowledgeable and efficient. I would highly recommend him and your company.If it were possible I would give him 6 stars!! -
Review 50 (2024-10-29 - Rating: 5)
Matt and Dave were wonderful. Arrived on time with phone and email updates with arrival time. Problem fixed within the quoted price. I will use them again! -
Review 51 (2024-10-19 - Rating: 5)
Thomas from Rescue Rooter came out and quickly got our toilet unclogged. He was professional and friendly as was the personnel at the call center. Thank you for taking such good care of us. -
Review 52 (2024-07-25 - Rating: 5)
Both Kenny and Jason were fantastic. Service was outstanding from beginning to end. Jack Hawk/Rescue Rooter experience was smooth from beginning to end. Both Jason and Kenny were quick to respond to any reach out communications with us. Kenny was great about problem solving the unforeseen plumbing issues. We would highly recommend Jack Hawk/Rescue Rooter . -
Review 53 (2024-11-16 - Rating: 5)
We have used Recuse Rooter 4 times now. Everytime they are professional, quick and efficient. This time was no different. Our shower drain was clogged, we called and they were able to come the same day. The gentleman was very nice and professional. He had our issue handled within 30 minutes. I would completely recommend Recuse Rooter 100%. -
Review 54 (2024-08-16 - Rating: 5)
The team Joseph, Jason and Jack were amazing. These gentlemen were nothing short of professional. I appreciate them for their continued information during this difficult process in my home.Thank you again young men you are the best!Terri Dennis-Goldsby -
Review 55 (2024-08-31 - Rating: 5)
Kesa and Jason were very professional, efficient, and knowledgeable. They arrived promptly and were able to diagnose and solve my plumbing issue. Very happy with the level of service I received. Highly recommend! -
Review 56 (2024-07-21 - Rating: 5)
I was house sitting ā and the toilet backed up! And it was Saturday! But Thomas, with Rescue Rooter came right over, gave an estimate, and fixed the problem right away for less money than I expected. I am very happy with Rescue Rooter and the technician they sent out. The work even has a warranty, which is good because I will be here all week. -
Review 57 (2024-09-19 - Rating: 5)
We were so pleased by the efficient, professional and thorough work that Kyle did for us today. Rescue Rooter was able to send someone out the same day I called--thank you! -
Review 58 (2024-09-06 - Rating: 5)
Anton was great. Easy to work with. Accommodated all my requests for cleanliness. Quick & Easy process w Rescue Rooter. def recommend Anton to anyone! Great Guy! -
Review 59 (2024-11-11 - Rating: 5)
Rescue Rooter was quick to respond to our request to remedy a blocked gray water pipe, Kevin was very polite and efficient.He wasted no time setting up equipment and starting the project. -
Review 60 (2024-08-13 - Rating: 5)
Rescue Rooter was absolutely wonderful: professional, friendly, timely, reasonably priced and with great customer service. Thomas, the technician who took care if my repair, was excellent and Iād highly recommend him to anyone needing his services. Thank you Thomas and Rescue Rooterš -
Review 61 (2024-06-29 - Rating: 5)
Rescue Rooter truly rescued us this weekend⦠our regular plumber was scheduling two weeks out and we were having a critical blockage issue. Estimator Jason came out on a Saturday morning, service tech Kesa was here with his gear by lunch, and everything was ship shape and cleaned up by 2:30. Not cheap, but we REALLY appreciate the fast response, clear explanation, and friendly service. Recommend! -
Review 62 (2024-10-07 - Rating: 5)
Tyson from Rescue Rooter saved the day! Literally saved most of our day , our old water heater was assessed and replaced by him in about four hours. His knowledge and efficiency when replacing saved us time so that we could enjoy the rest of our day. Thank you, Tyson! -
Review 63 (2024-10-13 - Rating: 5)
Even though they were short handed they still managed to make the service call. Matt was cordial and professional efficiently solving our drain problem. As first time customers we will surely call them again for any future issues and recommend them. -
Review 64 (2024-09-13 - Rating: 5)
Great customer service. Dont listen to the so called professionals at Lowes or home depot it will just cost you more money and time. Call rescue rooter ask for Kenny this man will explain everything he is going to do and show you what went wrong. Great experience -
Review 65 (2024-10-01 - Rating: 5)
After finding some standing water in our basement, Rescue Rooter was at our house within hours to assist. When snaking our lines to 150 feet did not find the blockage, they recommended a sump pump for the night and were back at it the following day with a 200 foot snake. They found the blockage was coming from the city line and not our pipes and we were able to get the city out to clear the problem. Thanks to Jordan at Rescue Rooter, we were able to keep the water/sewage issue to a minimum. -
Review 66 (2024-11-20 - Rating: 5)
Kesa was very kind and listened to our issues. He fixed our issue quickly. I would definitely recommend!! -
Review 67 (2024-07-03 - Rating: 5)
Alex was extremely friendly and easy to talk to. He gave me an excellent price for the work completed, respected my property, and was very thorough with his work. I have used this company for years and would highly recommend! -
Review 68 (2024-10-23 - Rating: 5)
Kesa was professional and personable; excellent at his work and took care of the job at hand rapidly and expertly. I keep them on speed dial now. -
Review 69 (2024-07-26 - Rating: 5)
Kesa, Came out to our Business same day and got all repairs done in a timely manner as well as great customer service.I Highly recommend him for any plumbing jobs needed -
Review 70 (2024-09-27 - Rating: 5)
Jordan was very prompt and thorough. He wore shoe covers in the house and did not leave a mess. He was able to clear the drain and show us the source of our drainage problems at a reasonable price. Thank you Jordan!! -
Review 71 (2024-08-18 - Rating: 5)
Kenny is the best plumber! Straight forward. To the point. Clean and very professional! We have dealt with many different plumbers over the years. Kenny is worth his weight in gold!!! -
Review 72 (2024-07-12 - Rating: 5)
Tyson was very attentive and professional in resolving a major water leak issue for us. He took the time to isolate it and made multiple trips over multiple days to ensure it was indeed truly fixed. He also acclimatized us with all the various water valves and meters for the fairly large property; well done! -
Review 73 (2024-07-03 - Rating: 5)
I was given a 4 hour window that started 15 min after my call to schedule an appointment. Technicians texted ahead and service called ahead of arrival. They were friendly, professional, and good at communicating about the issue we were having. Gave a bid after briefly looking at the issue. Corrected an issue from a prior plumber. Wore booties in the house and were very respectful in the house. Cost was commensurate with other companies. I will use them again. -
Review 74 (2024-09-28 - Rating: 5)
Excellent service! Our Tech Thomas Do was great and completed all items perfectly - and led us through all that was done, very thorough. Highly recommend this company and their team of great people!!!! -
Review 75 (2024-09-21 - Rating: 5)
Amazing service from Jordon at Rescue Rooter. We had a few bad leaks that needed immediate attention and Jordon was able to come out and quickly assess the situation and take care of the problem in no time at all. Definitely recommend Rescue Rooter for any plumbing issues. -
Review 76 (2023-06-15 - Rating: 5)
Wonderful company had a broken water main. It was during memorial weekend. They came out immediately assessed my problem. Give me a quote. I excepted the job and they got it done in a timely manner. I highly recommend this crew -
Review 77 (2024-08-16 - Rating: 5)
Mike gave us honest work with an honest price. After getting outrageous bids for more work than what was needed from two other companies my wife and I were really thankful to find Mike with rescue rooters. -
Review 78 (2024-08-30 - Rating: 5)
Kenny came out and was very knowledgeable and friendly. He resolved the problem really quickly without suggesting unnecessary services. Will definitely use this service again. -
Review 79 (2024-05-07 - Rating: 5)
Great experience overall from the first call to set up an appointment for same day service to fix a toilet, to keeping me informed on the plumberās ETA, and Alex who arrived and fixed the toilet in no time. Alex was very knowledgeable, professional and friendly. All is good now! I would definitely call Rescue Rooter again if I need a plumber and ask for Alex if he is available. -
Review 80 (2024-07-02 - Rating: 5)
Thank you so much for being so quick too get her toilet working, even though weve got some pretty bad news with it at the same time.. as far as the shower and the sink I understand we had some problems, but we were lucky and rented a snake that same night and were able to get the sink an shower done.. you were very honest company and very caring and explain things very well. Thank you for your service and we will continue to use youBetty. -
Review 81 (2024-06-28 - Rating: 5)
Kenny was quick with an estimate and repair all in one day!! He gave us such great information and on the issue and really clear details! Definitely will contact again in the future as it was excellent service for sure! -
Review 82 (2024-11-26 - Rating: 5)
Tyler was very professional and hard working. He was on time and a pleasure to deal with. Highly recommended! -
Review 83 (2024-08-04 - Rating: 5)
I wish to express my compliments to Mr. Kenney for his punctuality, efforts and technical expertise for the installation of kitchen sink InSinkErator. He quickly diagnosed the potential issues, observed all electrical and mechanical safety steps, ensured proper pipeline strengths and root-caused the instruments anomalous functionality. In his efforts, he used knowledge and prowess with tools & procedures in a timely manner, recommended appropriate options and worked together as a well-wishing supporter. As a result, an optimum-priced replacement was soon in place to serve the incinerators objectives, ensuring a camaraderie serving culinary functions with environmental upkeep. Mr. Kenney unstintingly & unhesitatingly recommended the applicable dos and donts related to commercially advertised sink & and plumbing materials, paving a trust that instilled confidence in fostering reliability for nutritional gadgetry. For future support, Mr. Kenney will forever be sought for advise and support. Thank you, Mr. Kenney! -
Review 84 (2024-05-22 - Rating: 5)
We were given the best customer service, more than I thought was possible! Tyson was thorough, made sure we understood everything, was timely, courteous, and did an excellent job. Prices are certainly more than fair. I would recommend Rescue Rooter without hesitation for any small or large scale plumbing issue. -
Review 85 (2024-12-28 - Rating: 5)
Fast friendly service. Jordan was great. The whole experience was A+. -
Review 86 (2024-10-04 - Rating: 5)
Dave R out of Clackamas was great. Understood and diagnosed our problem thoroughly and quickly. Definitely seemed experienced and knowledgeable. Thank you!!! -
Review 87 (2024-11-01 - Rating: 5)
Five stars for my technician Kesa. Even though my plumbing issue was not resolved he did everything he could on his end. -
Review 88 (2024-12-05 - Rating: 5)
Steven is the best! After having 3 companies coming in and having ongoing issues he was able to take care of it swiftly. THANK YOU -
Review 89 (2024-06-07 - Rating: 5)
Rescue Rooter did a great job for us. They came out within about 2 hours, diagnosed that we needed a new water heater, drained it while they went and got our new one, installed the new one and removed and old one. All in 2-3 hours!! Our installer, Graham, was friendly and knowledgeable. We used Rescue Rooter for our last water heater and will continue to use their services. -
Review 90 (2024-04-23 - Rating: 5)
Steve did an amazing, over and above the call of duty removing some roots from our sewer line. He found an old buried access point that several other plumbers missed and spent extra effort to make sure our sewer was root free. Very professional. Did the work the same day he came out for an estimate and gave us a great price. -
Review 91 (2024-08-07 - Rating: 5)
Great experience, called about a clogged drain and help was sent right away! Justin was wonderful to work with and got the job done. Would definitely use Rescue Rooter again! -
Review 92 (2024-11-12 - Rating: 5)
The experience was fast, friendly, and professional. They did a very good job at fixing our clogged plumbing. -
Review 93 (2024-05-18 - Rating: 5)
Rescue Rooter saves the day! The drain in our laundry room backed up & after several attempts to remedy the issue myself, I called for help. RT was able to get someone to my house same day, on a Saturday! Our service tech was Jack P & he was awesome. Kind & understanding, respectful of our home, and knowledgeable on the issue. Jack reviewed the issue, provided an estimate & quickly got to work. And once he was done our drain was clear & no longer backing up. Highly recommend Rescue Rooter, especially in an emergency! -
Review 94 (2024-06-23 - Rating: 5)
Same day service on a Sunday. Was offered a special rate for a service, but upon arrival, we realized that there was a miscommunication about what exactly the scope of work was. They honored the initial quote which was several hundred dollars less than the actual job. Friendly, professional plumbers. Took a look at the rest of my plumbing to provide an estimate. I was preparing for the hard sell, but they provided me with information and costs, but also let me know that no action was needed in the immediate future. I felt reassured that they were dealing with me in good faith. Would use again. -
Review 95 (2024-12-24 - Rating: 5)
I called around 4 pm 2 days before Christmas, and was back up and running by 7 pm. The technician was very nice, professional and thorough. -
Review 96 (2024-07-02 - Rating: 5)
I was so happy with the work and also that they were here within 24 hours of me finding the problem. Tyson was polite and respected my property. I would definitely recommend them. -
Review 97 (2024-07-26 - Rating: 5)
Kesa worked and solved our plumbing problem. Kesa was very professional and such a great person to speak with. He is very knowledgeable and new exactly what was the issue and got it done.Thank you, Kesa, for doing such a great job. -
Review 98 (2024-11-19 - Rating: 5)
Jordan, was Professional and Courteous and completed the job. If I ever need your services again I sure hope heās available . An asset to your company. -
Review 99 (2024-11-02 - Rating: 5)
I called late one night about sewage backing up into the shower. They had someone out at my house by 8:45 the following morning. Ended up being a bigger issue than I thought but everything was fixed and working within 4-5 hours. -
Review 100 (2024-05-29 - Rating: 5)
Iāve had a problem with drainage since Iāve moved into my home. Iāve called few other plumbers to help but I was quoted $2000-$3000 for the job. After putting a bandage on the problem and making it worse. I was referred to Thomas from Rescue Rooters. Even though I had called him the day before he was able to make it out just the next day and fix my problem. He was able to complete the job within 2-3 hours and for a family friendly price. I will definitely recommend Thomas to my friends and family. -
Review 101 (2024-09-11 - Rating: 5)
Tyler arrived on time & went right to work. He is professional, knows his trade well. Rescue Rooter is fortunate to have a Tyler as a technician -
Review 102 (2024-02-29 - Rating: 5)
I called them needing help with a plumbing issue at my office building today and they were there in less than two hours. They fixed our issue within an hour and the guy who came was super sweet (I forgot his name but he said that it was him and his wifeās anniversary yesterday). He was friendly, very prompt and professional. Looking forward to using these guys again! Thanks for your help! -
Review 103 (2024-10-29 - Rating: 5)
My toilet was clogged and the tub was filling up with water. Rescue rooter came the same day and fixed all of it in a matter of minutes! So pleased with their service! definitely will be their customer from now on! Justin was great!!! Thank you so much!! -
Review 104 (2024-12-23 - Rating: 5)
Steve was our service guy and he was very friendly and competent- expensive service but he got the job done and I was happy to have it done before Christmas guests arrived -
Review 105 (2024-12-19 - Rating: 5)
Tyson thoroughly explained the process and kept me informed as the work progressed. I would recommend him. -
Review 106 (2024-11-27 - Rating: 5)
I called Rescue Rooter and they were out at my house within a few hours and fixed my clogged pipe. Alex was friendly and helpful! -
Review 107 (2024-03-01 - Rating: 5)
Great experience! Mandy was able to get me scheduled same day when I had a sink hose flooding my bathroom. Kyle got to me quickly and was very polite, professional and knowledgeable. Great team over there at Rescue Rooter! -
Review 108 (2024-03-29 - Rating: 5)
Alex did a fantastic job of clearing our stopped drain. Went the extra mile to make sure all was good and put back together the plumbing under the sink better than it was prior to his visit. Very friendly and courteous. Cleaned up the work area afterwards. Highly recommended! -
Review 109 (2024-02-16 - Rating: 5)
Best service. Nicest, professional young service man. Came recommended to us by a former client. We had a leak at our kitchen faucet. Once he got the diagnostics performed he told us how he would fix it. He came back the next morning, when he said he would be here and worked until it was repaired to our liking. We also had him make an adjustment to our toilet. Really great service. Id give him 20 stars if I could. Thank you for having such a good employee. -
Review 110 (2024-10-28 - Rating: 5)
These folks are professional all the way...the people are great,...clean...knowledgeable...their work is fantastic...! Wont ever call anyone else....!! -
Review 111 (2024-11-19 - Rating: 5)
Vanya has fixed numerious plumbing problems at our 60+ house and always done great work. We wouldnt call anyone else. -
Review 112 (2024-10-28 - Rating: 5)
Kesa was very professional and courteous. He worked very hard to get my sewer system working again with the least disruption to the household. -
Review 113 (2024-11-30 - Rating: 5)
I thought Vanja was very professional and helpful and answered all my questions. I am very happy to get this work done -
Review 114 (2024-12-30 - Rating: 5)
Matt and Dave arrived when promised, assessed the situation, clearly laid out the possible steps to correct it, and had us back to business as usual in a remarkably short time. I highly recommend Rescue Rooter for any urgent plumbing needs you may have! -
Review 115 (2024-10-28 - Rating: 5)
I had the kitchen sink backed up I called about 8 am a tech showed up at one. I was so happy with there quick response and fixed the issue in 20 minutes -
Review 116 (2024-10-14 - Rating: 5)
Justin Seibel came over and fixed our disposal that wasnāt working and plus he told us that it would fail so we got it replaced with a new disposal! Again his service and expertise was spot on and we will definitely use him again if we have any more problems with plumbing or anything else! Super nice guy and quality work done! Canāt ask for anything better than that! Call Rescue Rooter and get a quality job done and very professional employees! What more could you ask for with that? -
Review 117 (2024-05-07 - Rating: 5)
I had several quotes and Rescue Rooter came through for me. Jack was so personable and patient with my questions. A second gentleman went under the house to see what work will need to be done for long term success. I have failing galvanized pipe so its good to be prepared. -
Review 118 (2024-11-18 - Rating: 5)
Thomas was great! He was knowledgeable, friendly and patient with my questions. -
Review 119 (2024-06-03 - Rating: 5)
Rescue Rooter always delivers! While it cost more than I anticipated (havenāt needed a plumber in many years), Anton was friendly and professional and got to work right away on unclogging my kitchen sink drain. Left the work area very clean. I will call Rescue Rooter the next time I need a plumber! Thank you! -
Review 120 (2024-11-11 - Rating: 5)
Showed up very quickly and fixed our backpressure problem and got the house draining again. Saved us a ton of headaches! -
Review 121 (2024-06-20 - Rating: 5)
Jack and Joe showed up and got the line unplugged in time for me to get to work on time!!!! Both men worked quickly and efficiently! I will definitely use you again! Jack and Joe should run the company.Thank YouWilliam J. Benz -
Review 122 (2024-06-08 - Rating: 5)
Thomas was wonderful. Neat, punctual and very professional. He listened when I explained what my Kohler Veil toilet was & wasnāt doing. He immediately came up with a procedure that worked successfully. Very impressive. Rescue Roto of Portland is Greatā¼ļøThomas is the Bestā¼ļø -
Review 123 (2024-05-31 - Rating: 5)
Good job to Thomas! Well done good service today. He fixed my shower clogs today. Appreciate your help today and thanks for the advise for next service. Shout out to Rescue Rooter for a quick response and service same day! -
Review 124 (2024-10-11 - Rating: 5)
Tyson was very nice to explain the problem. Very nice to do business with. In the future will call him for service. Thank you -
Review 125 (2024-09-19 - Rating: 5)
The plumber was very nice and helpful. The issue was fixed in short order and I was grateful for a job well done. -
Review 126 (2024-07-21 - Rating: 5)
Thorough and well done work. The Team from Rescue Rooter took care of a difficult drain clog and brought in andditional expertise at no additional cost to us. -
Review 127 (2024-05-03 - Rating: 5)
I had such a pleasant experience with this company tonight. I was prepared for the worst ,with having old plumbing, but Kesa was very confident and went above and beyond to come up with a solution that worked within my budget.I will definitely be using their service again. Everyone was so friendly. The receptionist, the follow up call, & Kesa. Thank you guys! Much appreciated. š«¶š° -
Review 128 (2025-01-06 - Rating: 5)
Came and cleaned out my drain. Looked at it with scope before offering other services. -
Review 129 (2024-02-11 - Rating: 5)
Cris H. was professional, thorough and a good listener. He checked every possibility including the drain pipes under the house before determining the main line was plugged; which he accessed under the guest toilet. He also refused a tip, so I called the Company, and they confirmed itās not allowed. They feel the charges are fair given the quality of their work. They also guarantee their work for 90 days. Bye the way, Cris showed up 7 Oāclock at night, as the first Company I called days prior, never called/showed. So grateful and such a nice guy. Thank you Rescue Rooter & Cris H. So Much!!! Will definitely call again. -
Review 130 (2024-05-15 - Rating: 5)
Rescue Rooter was at the ready when I needed them fast! Everyone was absolutely profession... from the friendly phone person, the person verifying the job, and above all, the 3 guys who worked on this job. They came when I called and solved the very difficult problem. I cant say enough about the integrity and kindness of these people! -
Review 131 (2024-07-09 - Rating: 5)
Knowledge, friendly, thorough. Both guys were awesome. This is my 2nd time using this company and Ive been very pleased both times. Will definitely use again. -
Review 132 (2024-02-24 - Rating: 5)
Anton was great.Called at 8 AM and Anton was here at 10:30.Anton was very contentious and work to keep everything as clean as possible. Quite impressive given that we were dealing with sewage back up.Jason came after Anton finished to provide an estimate for installing a clean out that Anton recommended. -
Review 133 (2023-09-25 - Rating: 5)
Gabe and his colleague did an amazing job with my plumbing repair. They came on time, weāre professional and knowledgeable. They went above and beyond what I expected to give me some piece of mind and help me feel assured that my issue was solved. Great quality of work done by rescue rooter for a great value. I truly appreciate it! 5 stars, 10/10, two thumbs up. -
Review 134 (2024-09-22 - Rating: 5)
Technician was knowledgeable and took the time to answer my questions, and provided recommendations for preventive care of my pipes. -
Review 135 (2024-09-13 - Rating: 5)
Tyson did good job repairing and was detailed in surveying scope of issue making all concerned parties aware. -
Review 136 (2024-06-03 - Rating: 5)
Mike Barrow ran right out, diagnosed the problem in like 15 minutes, was great to work with. Super-fast, on-time, and was great about showing me and explaining the issues so it all made sense. -
Review 137 (2024-11-24 - Rating: 4)
Alexis was pleasant and polite. He explained everything he was doing. -
Review 138 (2024-12-05 - Rating: 5)
Tyson was greatThanks for being on time and explaining things very well. -
Review 139 (2024-01-20 - Rating: 5)
We were having issues with a clog in our main sewer line. They were able to come out the same day I called and didnāt charge extra. We were able to use a coupon, so saved hundreds of dollars compared to another quote. The crew was great. They were very respectful and took the time to make sure everything was clear. It took a bit longer than expected but the price didnāt change. They took time to show me what was going on without a hard sell. -
Review 140 (2024-10-19 - Rating: 5)
What a fantastic service! Kesa was punctual, polite, and very thorough! Exceptionally professional! Highly recommended šš½! -
Review 141 (2023-08-28 - Rating: 5)
They showed up the same day we called and explained how they would be able to clear the drains. They worked quickly and accomplished the task according to the work promised on the quote. They pointed out some structural anomalies which I could correct either now or at a more convenient time; but there was no pressure to do everything at this visit.We got our drain working in a short time, and at a very reasonable price.I will be using their services from now on!THANKS SO MUCH! -
Review 142 (2023-08-16 - Rating: 5)
Kyle did a fantastic job replacing my aging water heater. He was open regarding my options and questions and gave me his honest recommendations based on his broad experience. His workmanship was excellent, taking his time to do it right. Kyle was also very friendly and enjoyable to talk with.As for the company, very responsive to my request for an evaluation and the communication was excellent. They delivered a robust solution and the overall experience was great. I would recommend Rescue Rooter to anyone in need of plumbing service. -
Review 143 (2024-05-16 - Rating: 5)
I had a clogged laundry line that I had been trying to clear myself for a couple days before I decided to throw in the towel and call a pro. The guys showed up the same day as I called and I called at 12 in the afternoon! No rush fee just charged me the promo rate. No trying to upsell just took care of the issue and asked if I wanted the plumbing under my sink to be replaced too. The trap that was under the sink was in poor condition and rigged together by hopes and dreams so of course I said yes. They charged me a fair rate for the material and the labor then made it look like no one was ever here when they left. I am a fix everything myself kind of guy and these are the guys I call when Iām in over my head. I highly recommend them if you want fair prices and great service. -
Review 144 (2024-10-07 - Rating: 5)
Extremely friendly, thorough, and patient. I would definitely recommend Tyson to friends and family. -
Review 145 (2024-12-11 - Rating: 5)
Kyle was very knowledgeable, we would highly recommend their services! -
Review 146 (2024-06-17 - Rating: 5)
Great communication from the office staff and Kyle was very clear on what needed to be done. This is the second office he has worked in for my company and I will continue to request Kyle for any of my office plumbing needs. Great work, Great attitude. My staff gave Great praise for his work and time. -
Review 147 (2025-01-04 - Rating: 5)
Very helpful and professional the technician Jordan Simpson was great !!! Thnx again -
Review 148 (2024-02-28 - Rating: 5)
Our experience with Rescue Rooter was worth 10 stars even 100 stars to be exact. Top quality and I would recommend to all my friends and families to try your services. Very excellent and professional. -
Review 149 (2024-07-21 - Rating: 5)
Kesa was everything you expect from a plumber: he did clean work, was knowledgable, thorough, patient and friendly. Highly recommended! -
Review 150 (2024-07-31 - Rating: 5)
I called Rescue Rooter looking for someone to fix our sump pump; an appointment was made that very day, in the afternoon. Vanja arrived on time, was very knowledgeable, considerate, and thoroughly competent. He assessed the problem, suggested an attempt to fix it although we decided ultimately to get a new pump due to what he found with further checking. Vanja worked diligently and was able to put it all together, cleaned up the area he worked in, putting everything back where it belonged. He worked for about 6 hours. He also helped me fix another issue we had and was very generous with his time and thoughtfulness. We are very happy with Rescue Rooter, and would recommend them without hesitation. Thank you Vanja!! -
Review 151 (2024-10-26 - Rating: 5)
I would never go anywhere else. These guys did some work for me for some reason it got clogged they came out for the camera in it brought their big boy tool out fixed it and drove off waving awesome -
Review 152 (2024-04-02 - Rating: 5)
John was great. Very professional. Came out and gave me an estimate on a new water heater. Very kind and professional. If/ when we decide to replace it, I would be happy to use them. -
Review 153 (2024-03-24 - Rating: 5)
Steve and Dave were excellent! They were very up front with pricing and the level of repair our home needs. We called with a sewer/pipe backup and they came out on a Sunday to make the repair. Thanks for saving us from a massive flood, guys! -
Review 154 (2024-09-16 - Rating: 5)
Matt had wonderful speedy service, was very kind and approachable, and was awesome all around!! 1000/10 -
Review 155 (2024-06-06 - Rating: 5)
Kesa was amazing and efficient made sure we knew what he was doing and costs. very patient and respectful! thank you so much for coming in! -
Review 156 (2024-04-28 - Rating: 5)
Technician was very nice, professional and cleared my drain quickly and gave me good advice to help keep it cleared. It was expensive but they came out same day on a Saturday. Iām an electrician so I understand that trade work by licensed professionals is expensive. -
Review 157 (2024-03-12 - Rating: 5)
Steve was AMAZING! Quick efficient service! Quote before service with no obligation! Went beyond just unclogging my sink and made sure pipes were clear to prevent future backup. Will be calling and referring Resuce Rooter in the future! -
Review 158 (2023-11-05 - Rating: 5)
Excellent service from booking til it was finished. Plumber was excellent and easy to work with. Line would not clear due to a second trap put in far down the line, so it had to be pressure washed out to clear it at a very reasonable price for all the plumber had to do and he was efficient in getting it back up and working. Highly recommend this company! -
Review 159 (2024-12-07 - Rating: 5)
Graham was so efficient, knowledge, and fast. 100% recommended -
Review 160 (2024-12-14 - Rating: 4)
I would have liked to get a receipt detailing costs for parts and labor. -
Review 161 (2024-03-08 - Rating: 5)
Atkin showed up on time and was very friendly. He answered all my questions even when I asked a couple times. He gave me an estimate on possible future work if I decided to get a new toilet. I really appreciate how he took the time to educate me on my toilet and give me options. I would definitely recommend atkin and will use again if I have issues with my plumbing in the future. -
Review 162 (2024-03-20 - Rating: 5)
He found and fixed the problem, but also investigated further to put my concerns to rest. He was pleasant, worked fast, and cleaned up after.I will call RR again as they got me in within 24HRs and the 1 year warranty gives me confidence in their work. -
Review 163 (2024-02-07 - Rating: 5)
The BEST EXPERIENCE with a plumber ever. We have an OLD OLD house, horrible piping and am a renter. Went above and beyond to manage me, my kids, dog and old landlord over the phone. I was honestly PISSED when he got here and he was so kind and understanding. This man deserves a raise for his patience and kindness!! -
Review 164 (2024-03-21 - Rating: 5)
Kyle came out and did an amazing job, very professional and polite. We really appreciated how he explained and broke everything down to us with what was going on and was able to address multiple problems. Thank you so much! :) -
Review 165 (2023-10-14 - Rating: 5)
Walter did a great job...he listened to what I had observed, confirmed and then quickly identified the problem, a cracked water heater expansion tank. Professional and knowledgeable, he explained what was needed and provided a quote within ten minutes of arrival. What started out as a bad day ended on a positive note, and with no upselling pressure. It was a quick response, excellent service, at a reasonable cost. -
Review 166 (2024-11-20 - Rating: 4)
Fast efficient service. They replaced hot water heater and hose bibs and cleared a drain. -
Review 167 (2024-02-27 - Rating: 5)
Ive used Rescue Rooter twice now and both times weve had a good experience- once for a clogged laundry line and once for a leaking pipe. Although they do charge a $99 visit fee, they come when they say they will when most other plumbers wont return my calls. Ive found both technicians to be honest, reliable, and not try to over sell me. -
Review 168 (2023-07-20 - Rating: 5)
So satisfied! Our appointment was scheduled right away, for the same day. Wilson, our plumber was absolutely wonderful. He was courteous and friendly, called before his arrival, explained everything, and left the work area sparkling clean! He also helped me decide on a relatively affordable repair plan to fit our limited income! -
Review 169 (2024-03-12 - Rating: 5)
Jordan from Rescue Rooter was great and we this company was prompt and easy to work with! They charged a fair price and helped fix our broken water main quickly! Highly recommend! -
Review 170 (2023-10-28 - Rating: 5)
Chris was the tech that came out and serviced our issues. He did a phenomenal job and he was a very nice person! I was very pleased with his service in every way!This comment in no way affects the service I was given by Chris, However, I do feel that plumbing issues are extremely over priced! It was $511 to run a 75 snake. I had no idea what it would cost and was expecting around three hundred. Im thankful I had that kind of money to pay for the service and feel if it was an elderly person on a tight budget that was exorbitant. I have no idea if this company was better priced than anyone else. I just think its an extremely high price to pay for running a snake down a drain. -
Review 171 (2023-08-01 - Rating: 5)
Above and beyond service, despite the fact that all they did is remove a gross amount of toilet paper from my lines. They stayed in contact once they let me know they were on their way and upon arriving was very patient while I dealt with my dogs didnt take my questions as an affront or me being rude to them. Let me know exactly what they were doing why they were doing it and what the outcome was. Absolutely love their snake camera showing me exactly the state of my pipes and that was at no additional cost. Definitely will recommend them and will definitely be using them again in the future. Also appreciate that they honored the coupon price even though the coupon had expired the day before. Keep up this kind of quality work and you guys are going to find yourselves in control of this industry. -
Review 172 (2024-05-22 - Rating: 5)
Tyson has been very professional. He kept us informed on what had to be done and when. Everything went smoothly. We are very happy with his work and the quality of service. He will do all of our plumbing needs in the future! -
Review 173 (2024-05-25 - Rating: 5)
Kesa was so wonderful. He was very knowledgable and provided different options for the repair to chose from.We will 100% be using his service again if needed! -
Review 174 (2024-10-02 - Rating: 5)
Tyler was great. Identified the problem right away and was super nice and responsive. -
Review 175 (2024-04-03 - Rating: 5)
Today is my third experience with Rescue Rooter and Justin; I am very happy as the service continues to be outstanding. I used them for a sewer repair, pipe leak diagnostic and now a clogged toilet. Thankful for Justinās responsiveness and professionalism. -
Review 176 (2023-12-12 - Rating: 5)
Great experience with Rescue Rooter. Atkinson Yesiki was extremely professional, focused, clean and thoughtful about my job. I feel he went above and beyond to unclog my drains. He left everything as he found it, was careful of our property plus he was friendly. If needed, I would want him back.Thank you Atkinson! -
Review 177 (2024-05-17 - Rating: 5)
Knowledgeable and friendly serviceman Justin cleared kitchen drain. Service was prompt and quick. However, TWICE AS EXPENSIVE as 2.5 years ago (from another company). -
Review 178 (2024-02-04 - Rating: 5)
Right after the ice storm we had a small geyser of water bubbling up from our yard. We called around and most plumbers were scheduling weeks out.The people who schedule you on the phone (at least the ones on the off hours) very much miscommunicate that they are making an appointment for you at a certain time but nobody is actually showing up at that timeā¦That being said, Jason DID come out the same day they said they could and he came all the way just to discover that we didnāt have a leak, just some crazy groundwater. He was so kind and didnāt charge us. Weāre very grateful for his time and expertise! -
Review 179 (2024-08-06 - Rating: 5)
Excellent service, price and went above and beyond. Will definitely call them again if needed. -
Review 180 (2023-12-03 - Rating: 5)
Jack is great to work with, he is my hero! Somehow the sealant Home Depot sold me for the grout on our shower floor plugged it. We tried everything and he cleared it for us. Thank you again Jack wishing you and your family a blessed Christmas! Linda and Gary Sargent -
Review 181 (2023-12-04 - Rating: 5)
Letās just start off with I would 100% recommendation Rescue Rooter of Portland. Then entire experience from my first phone call to the end of the service was pleasant even if the reason I needed their help wasnāt lol We had a sink drain that was clogged. First I called and spoke with Terrie who answered all of my questions and was super friendly. I discussed with my husband about the multiple companies i called and their responses to our questions. Hands down, the original call sold me. One company I called never called me back and the other one had a person answer the phone who sounded annoyed I called. So I called Rescue Rooter of Portland back to schedule at that point I spoke with Erika who was also super friendly and got me scheduled for my free estimate. Fast forward to today, my appointment window was 2-6. They gave me a call around 12:15 and said they had someone available early and asked if Iād like to have them out early. Heck yes! So Chris showed up and discussed my issue with me and presented our quote. I called my husband to discuss the quote and Chris was even kind enough to talk to my husband on the phone. Chris even humored my two pups who followed him around while he worked. He made quick work of our clogged sink drain and had things put back together super fast. He even had ideas and offered suggestions on our pipe set up that was under the sink. I would request Chris in the future should I have any other clogs come up. They also offered us a 90 day warranty should the clog come back. -
Review 182 (2023-10-31 - Rating: 5)
Chris was a Godsend. He was incredibly nice and fun to work with and started out by assuring us that he would be able to help us. He took the time to fully look into what was going on and what our system looked like and he even found a leak that we had no idea was there. It was an amazing experience and weāll absolutely be using Rescue Rooter in the future. -
Review 183 (2023-07-21 - Rating: 5)
Kesa came out and was very polite and professional. He discussed my options for clearing a blocked pipe and worked with me to make sure I understood every step of the process and what the warranty covered. My kitchen sink is back in commission again, the work was much appreciated. -
Review 184 (2023-11-22 - Rating: 5)
I had an excellent experience with Rescue Rooter. They were able to come out the same morning to unclog our kitchen drain line about 30ft down.Communication, professionalism and clarity in pricing all on point. Would recommend! -
Review 185 (2023-11-15 - Rating: 4)
I have used Rescue Rooter/Jack Howk Plumbing twice in the past month and a half. Two totally different issues but both times the service was exceptional. Tyson went above and beyond to make sure the 1st job was handled correctly and immediately took care of any hiccups that happened. I appreciated the great service and communication from Tyson throughout the project. Jack P. handled 2nd job with efficiency, good communication and professionalism. -
Review 186 (2024-02-29 - Rating: 5)
Kyle spent a lot of time and explained the whole process and did a great job. He made sure our needs were met! Highly recommend! -
Review 187 (2023-08-19 - Rating: 5)
We had a good size blockage in our sewer line and Thomas came to help us out as well as another gentleman. They were very professional, polite, and caring of our situation! Thomas helped us find the best value for the service that needed done and was done very promptly! Awesome job guys! We truly appreciate you and your hard work!