Smylie One Heating, Cooling & Plumbing

Photo of Smylie One Heating, Cooling & Plumbing

Located in Chesterland, Ohio

Address: 8323 Mayfield Rd, Chesterland, OH 44026, United States

Phone: +1 440-449-4328

Rating: 4.5

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-08 - Rating: 5)

    After receiving quotes from both local and larger HVAC companies, we ultimately chose Smylie, and Im so glad we did. It was absolutely the right decision. Smylie is a third-generation, family-owned business, unlike many others that are backed by private equity, which can sometimes prioritize profits over service. From start to finish, Smylie went above and beyond to ensure we were well taken care of. The sales process was straightforward and pressure-free, and the installation was nothing short of excellent. The team was knowledgeable, professional, and friendly, completing the work in two days without a single issue. We are thrilled with our new heating system, and I cant recommend Smylie enough for your HVAC needs. You won’t be disappointed.

  • Review 2 (2024-04-07 - Rating: 5)

    Over the summer, our AC unit needed to be replaced and the team came out, explained the upgrade we needed and took care of us. This morning, a Sunday, our water heater broke and our same rep from the summer who gave us his personal cell, took care of us AGAIN. We love the customer service and the service plan that allows for your heater/AC to be serviced every year is some of the best money we’ve ever spent.

  • Review 3 (2023-09-07 - Rating: 5)

    SMILEY ONE FOR THE WIN!Jeremy came out to diagnose our air conditioner not blowing cold air. He determined it was not our unit and thought it could be coming from the duct work below our home! He called in reinforcements! Stephen showed up and crawled under our home, a job nobody wants! Our duct work had come apart! He quickly fixed it and now we have air, blowing air! Jeremy was patient and answered all my questions. Even gave me tips for maintenance. Both techs were friendly, knowledgeable, and took their time! I should have called sooner! Labor was reasonable as well! We are customers for life now! Jeremy and Stephen represent your company well. Thank you both!

  • Review 4 (2022-08-04 - Rating: 5)

    Smylie One is a company of integrity! We worked with them when we first bought our house 3 years ago to replace existing central air and again today to replace our water heater. They do not nickle and dime you or try to sell you anything you dont truly need. All of their staff are extremely knowledgeable and kind and they get the job done right, quickly and cleanly. Our water heater went last night, I called them about 9am today, they had someone out and installed a brand new water heater by 4pm. AND, thats after having to do more work removing and replacing pipes to get the new water heater where it needed to be! Smiley One will certainly be our go to for all of our hvac/plumbing needs from now on and we will tell all our friends and family to call them when needed! Thanks again!!

  • Review 5 (2022-07-30 - Rating: 5)

    Smylie One recently replaced an old HVAC system I acquired with a recent move, with a higher efficiency furnace and AC unit. The price was extremely fair, but more importantly, the people doing the installation did an incredible job and very professional. I highly recommend Smylie One. They have taken care of me for many years without fail.

  • Review 6 (2024-07-19 - Rating: 5)

    Jon Smith provided excellent and courteous service. Thanks for a job well done.

  • Review 7 (2017-05-15 - Rating: 5)

    We had central air installed in our home by Smylie One and will be having a hot water heater installed soon, too. The technicians did a wonderful job with the installation and were very helpful and communicative about the process, how to use the system and the new thermostat, and how to maintain the unit as time goes on. Highly recommended.

  • Review 8 (2020-07-19 - Rating: 5)

    Smylie was the only company out of 3 others honest enough to tell me sinking more money into my central AC might not fix it. I had them install a new system. John went above and beyond to fix poor duct work from the original installers. Installation was on a Friday, and John called me Saturday to make sure I was happy. It was 90 today and my house was FINALLY cool! I cant express enough gratitude to John and his assistant Russ.THANK YOU!!!!!

  • Review 9 (2024-06-18 - Rating: 5)

    The best of the best in the greater Cleveland market - they do what they say and no one in the market can give you the effort that this company has done in the Cleveland area for decades

  • Review 10 (2017-05-11 - Rating: 5)

    Courteous. Prompt. Quality work. Attention to detail and the customers best interest in mind. This was my experience with smylie. They didnt push me to buy the biggest and most expensive ac and furnace. They did however present me with all the options, in clear and easy to understand terms. They were there when I had questions. Lets be honest this isnt a small purchase. They also pointed me in the right direction for financing part of it. I do highly recommend thier service plan that once you purchase, even if you have an emergency that they have to come on off hours or a summer day it still costs you the standard rates. Saved my butt a couple of times.

  • Review 11 (2022-01-20 - Rating: 5)

    I cannot commend this company enough. We had a plumbing clog turn ugly when the snake broke a pipe. Smiley owned up to the disaster and got everything fixed, including a flooded basement room, at no charge to me. They got it fixed up quickly, the week before Christmas! This is not something you see much these days. This company is ethical and professional and I will use them for all my heating/cooling/plumbing needs from now on.

  • Review 12 (2017-06-06 - Rating: 5)

    From the first time I had Jacob as my technician I never wanted anyone else to handle my service calls. He is efficient informative and walks me through what he is doing or needs to be done. I trust him implicitly. Smylie One has a very good employee in Jacob

  • Review 13 (2020-06-03 - Rating: 5)

    I had the joy of having Smylie One install a new air conditioner and furnace at my home. Working with Steve Smylie is an absolute joy! He has professionalism, knowledge of various HVAC systems for a home, and a pleasant & caring personality. Additionally, he holds the the highest degree of integrity which shines through from start to finish and that includes the fine HVAC tech men he hires. Its lways a blessing to work with this company and Im proud to say Ive been a customer for over 12 years. His men are clean cut, hard working, polite, enthusiastically LOVE working for Steve, and did a detailed installation within a 2 day period with no hitches. My AC and furnance have worked perfectly since installation!

  • Review 14 (2017-06-07 - Rating: 5)

    3 years ago I was new home owner with appliances on their way out the door and some HVAC issues. 2 other well known companies came out and quoted me astronomical prices and the customer service was subpar. The Whole Smylie one team won me over, They treat you like family from customer service to the technicians that come out. If my favorite tech Jacob cant make it I trust everyone they send! Top of the line Company of only there were more than 5 ⭐️

  • Review 15 (2019-06-10 - Rating: 5)

    Great experience with the team at Smylie One. Just had my entire home serviced and a furnace replaced. We couldnt be happier with the level of service we received. We only recommend Smylie One to our family and friends.

  • Review 16 (2020-05-29 - Rating: 5)

    They come out twice a year to do my furnace/ac clean and check. Very good service and every one of their technicians I have come to the house have been great. I know if I ever had a major problem that I would not have to worry and have the confidence they would help me out asap. I would recommend them highly.

  • Review 17 (2019-01-15 - Rating: 5)

    What a great company to deal with. My experience with the serviceman AJ was amazing. Could not have been any better. He explained everything and made sure I understood. I needed a particular part that was not in stock. They got it in later that afternoon and called and said they could come back out. It wasn’t convenient for me so they came the next morning and sent the exact same serviceman so he would already be familiar with what needed to be done. AJ is the Ferrari of serviceman. You can’t get any better. He presents himself nicely, cleaned up after himself and is extremely polite. I will be asking for him in the future for my service calls.

  • Review 18 (2018-04-12 - Rating: 5)

    The People here at Smylie One are Quick, Have Great Pricing, and The Empolyes are Easy to work with and have great Customer Service! The Gentlemen Todd Rager there was at my house 2 Hours later from me calling out of the Blue! He was in and out in less than 40 mins and fixed everything! If your looking for a great, reliable, and trustworthy company for your Heating, Cooling, Plumming, or Air Quality!

  • Review 19 (2022-08-30 - Rating: 5)

    Really impressed by their professionalism during the quoting process. We are looking to replace our entire HVAC system and Ron took the time to walk through our entire house, understand our needs and answer any questions we had.

  • Review 20 (2023-09-07 - Rating: 5)

    Smilie One is the best and most professional in the business! You wouldn’t even know they were in your house! They leave the place spotless!

  • Review 21 (2017-05-08 - Rating: 5)

    Smylie One installed our AC system and did an excellent job. They were extremely professional and we had a great experience.

  • Review 22 (2019-04-25 - Rating: 5)

    Smylie One is always prompt and professional. For your heating cooling or plumbing needs, they are an excellent contractor choice.

  • Review 23 (2019-06-04 - Rating: 5)

    What a good company, we have had them for heating and cooling and recently plumbing and I will say they are hassle free professional and reasonable. Makes life easier. Thank you!

  • Review 24 (2019-12-31 - Rating: 5)

    They came out during the day on Christmas Eve and spent an hour helping diagnose a problem. They got it right the first time and my system has been working better then ever. Thank you so much!

  • Review 25 (2021-02-02 - Rating: 5)

    As always the guys that come here from Smylie One are courteous, knowledgeableon time & friendly!! They do great work! Ive recommended them to many!!

  • Review 26 (2023-09-13 - Rating: 5)

    This company continues to do a great job. Their service people are always on time and very efficient.

  • Review 27 (2020-08-03 - Rating: 5)

    Eric always does a great job, and gets us know the whats and whys of the job so we are more knowledgeable homeowners

  • Review 28 (2017-06-08 - Rating: 5)

    Smylie One is the best! Techs were very professional and considerate. Five stars!

  • Review 29 (2022-03-19 - Rating: 5)

    Service tech did an excellent job with kitchen faucet and sink installation. Very pleased !!!

  • Review 30 (2023-12-12 - Rating: 5)

    CJ Dyer and John installed a new hot water heater yesterday. They choreographed the whole experience so wonderfully that everything was done in a day so I could have a hot shower the same night they cleaned up after themselves so that you could not tell anybody was here working. I really appreciate the work they did.

  • Review 31 (2017-03-29 - Rating: 5)

    I have been doing business with them for years......... first class company and highly recommend them.

  • Review 32 (2017-05-11 - Rating: 5)

    Quick, kind and thorough with the job. Will call them for my next HVAC need.

  • Review 33 (2021-08-15 - Rating: 5)

    We have used Smylie One for many years. They are the best!!

  • Review 34 (2018-07-03 - Rating: 5)

    Very professional. Top Quality Work. My first choice for HVAC

  • Review 35 (2017-09-08 - Rating: 5)

    It was easy to set up an appointment and the technician was very professional.

  • Review 36 (2021-11-22 - Rating: 5)

    I have been using Smylie One for over 20 years. I always have great service and everybody there is wonderful to work with. They are always professional. I had an issue with my furnace this weekend. They were out within a few hours and diagnose the problem. I had to wait till Monday for them to get a part. They were at my house by 9 AM and got it fixed very quickly. The service technician was awesome!

  • Review 37 (2022-06-01 - Rating: 5)

    Very polite and professional technicians. Always do a great job. 👏

  • Review 38 (2022-12-18 - Rating: 5)

    Incredibly fast service. Really made an effort to help me.

  • Review 39 (2019-12-10 - Rating: 5)

    I thought that they were friendly and i did not feel like they were trying to sell me. He was educated and answered all of my questions. I havent had them install yet so thats another answer for another day but so far i love what i heard and read so far.

  • Review 40 (2016-05-04 - Rating: 5)

    I used services of “Smylie One” on several occasions in past few years: My experience with them was always positive! Accommodations were made immediately. They respect your time and your schedule. Men who came to my house acted ethical and professional; especial thank you to Robert.I would recommend “Smylie One” to anyone including my friends and family and will continue using this company in a future!

  • Review 41 (2021-07-05 - Rating: 5)

    They did great work, were on time, super friendly and very clean. We love out new systems.

  • Review 42 (2019-07-12 - Rating: 5)

    I’ve personally used this company for inspections, checkups and plumbing repairs. They call when In route, do the job with ease and care also clean when finished like they were never there! Completely satisfied!!!

  • Review 43 (2020-05-28 - Rating: 5)

    This was one of the best service calls ever. Mikhail diagnosed my AC problem quickly and made necessary repairs. He also provided some good recommendations for preventing problems. A total professional!!!

  • Review 44 (2020-11-19 - Rating: 5)

    The absolute best people you could ever wish to deal with.

  • Review 45 (2018-06-19 - Rating: 5)

    Wonderful service, great price, and fantastic people!

  • Review 46 (2021-03-29 - Rating: 5)

    Professional, courteous and efficient. Would highly recommend!

  • Review 47 (2017-05-13 - Rating: 5)

    Smylie One just updated our two 20 year old Unico AC systems to 19 SEER, replacing single stage condensers with smaller variable condensers to be unobtrusive to our landscaping, replacing single speed blowers with 2 speed blowers. and matched coils. Job involved many discussions and a few iterations for us to decide on exactly the equipment we wanted for the job prior to ordering equipment. The installers were extremely knowledgeable and professional, with attention to every detail of the job. Job site was cleaned at the end of each day. Smylie One even designed and bent a prefinished aluminum cover to hide the line sets. They were extremely careful of landscaping. System was installed to work as two-stage with our Nest thermostats. Would highly recommend Smylie One for a great job!

  • Review 48 (2017-05-13 - Rating: 5)

    Service tech was on time and efficient. Made some helpful sugestions. Weve been a customer since 2003.

  • Review 49 (2017-06-04 - Rating: 5)

    It was great! Mikhail was very thourough and made sure to keep us informed about what he was checking, whether or not it was working, and what he recommended we do about it.

  • Review 50 (2022-08-16 - Rating: 5)

    All Good for next 20 years

  • Review 51 (2020-01-31 - Rating: 5)

    Installed a new oil furnace, did a beautiful job!

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