McHughs Plumbing, Inc.
Located in Chesterland, Ohio
Address: 8018 Wilson Mills Rd, Chesterland, OH 44026, United States
Phone: +1 440-729-9777
Rating: 4.9
Services
- Online estimates
- On-site services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Waterproofing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
100% highest possible recommendation.Bob (the owner) was easy to work with and was able to get us taken care of quickly. Our hot water heater busted overnight on a Friday and we were able to get a new one installed Saturday.The installers Kyle and Aaron were great. Super friendly and professional, and the area was left much cleaner than how they found it. They also wanted to take time to meet our dogs. Just very nice guys and they did great work.I dont know much about pricing but this seemed fair, especially for an emergency weekend job.I know this all sounds hyperbolic but we were just very impressed with this company. -
Review 2 (2024-12-17 - Rating: 5)
Incredible!! They were on time and very efficient. When they were finished, the area that they worked was cleaner than when they started. They are a class operation. I wouldnt recommend anyone else for my plumbing needs. They are the best!! -
Review 3 (2024-10-28 - Rating: 5)
McHughs Plumbing did a great job - would definitely recommend. Bob & Aaron came out to diagnose a slow drain and look at a few other future projects around the house. They solved the drain issue quickly and were very informative on how to tackle the next series of updates. Straight forward, not pushy, and explained everything clearly. Much appreciated! -
Review 4 (2024-12-20 - Rating: 4)
My guy was a little bit late because he had to go get supplies at a different store than expected. Once he arrived though he was efficient and amenable and all around nice guy to talk with.The job was done quickly and correctly. He kept me informed on what he was doing. All in all I would definitely contactMcHughs again. -
Review 5 (2024-12-19 - Rating: 5)
McHugh plumbing is my go to for urgent and bigger jobs, even really little jobs. Bob has always been quick to respond and to get someone out as soon as possible. I find their work to be reliable, and reasonable. I’ve recommended McHugh to many friends and neighbors and will continue to do so. -
Review 6 (2024-10-29 - Rating: 5)
I read many of the five star reviews and hoped it was true. A plumbing team that confirms an appointment, gives reasonable estimates there on the spot AND then shows up to do the work professionally and as promised - wow I only wish I found other trades like Bob and the guys. Thank you McHugh for being the standard for an outstanding plumbing company!** Once again Bob and his guys came out and fixed my problem within hours! Just awesome! -
Review 7 (2024-10-01 - Rating: 5)
Loyal customer for over 10 years.I recently had a smell coming from my bathroom which I thought was sewer gases due to a possible blockage. I called McHughs and they found instead a broken old pipe underneath my tub that was leaking water onto the insulation in the wall. The fix was not easy...remove the existing tub and surrounding tile, hammer into the concrete slab where the drain pipe is and replace everything, including the tub, concrete and fixtures.Like always the plan came with options and they did their best to save me money. My new tub is great and the color and size I wanted. The plumbers were professional and nice and respectful of my property. Ive been using and referring McHughs for years now and I will continue to do so in the future. -
Review 8 (2024-09-15 - Rating: 5)
McHughs Plumbing has been my go-to plumber since I moved into my house 24 years ago. They are the best. Bob has put his heart into the business and it shows. I like supporting small businesses, and this one is easy. Theyre always a welcome sight. -
Review 9 (2024-09-27 - Rating: 5)
I cant say enough great this about this company!! Bob, the owner, was Johnny on the spot when I called on Monday about several leaky faucets. He did a thorough inspection and explained all of my options to fix -- not only the faucets -- but some other areas that I have neglected in my 24 years in my house. He didnt try to sell me anything, but merely told me what was going on and the process of how he and his team would fix it. The team that came, Kyle, Jake and Hunter, were thorough and professional and explained things to me. Plus they liked my dog :) When I changed my mind about the 2 faucets I had selected, Bob, went to great lengths to find me the ones I really wanted. Everything looks great and Im happy! Id reccomend them in a heartbeat!Stacey VaselaneySouth Euclid -
Review 10 (2024-10-26 - Rating: 5)
McHughs came to the rescue and installed a new hot water heater. They did a nice and neat job and the owner and his staff could not be nicer. I give them my highest recommendation. -
Review 11 (2024-10-04 - Rating: 5)
I highly recommend Mchugh plumbing. They were quick to respond to the work needed in our home and resolved the problem in a timely manner. Very professional and will always use this business for all of our future plumbing needs. Thank you Bob and your team for excellent customer service. -
Review 12 (2024-04-17 - Rating: 5)
My wife and I have been working with Bob and his crew at McHughs Plumbing for over 15 years ( theyve been working with my parents for even longer at their homes). They truly are the only Plumbing Service that I have saved in my phone. Every time we have used their services for maintenance or repairs, it has been exceptional.Recently we needed two bathroom faucets replaced. Bob came to the house the end of last week to take a look and make his recommendations and give us a quote. We trusted him to pick out fixtures that were similar to what we had but updated. Bob gave us a quote within a day and chose fixtures almost exactly like what we would have picked ourselves - which saved us time and helped to get the job done quickly. There are only a few businesses like McHughs where I would put that kind of trust in.Bob sent Kyle out to our house today for the installations. Kyle, like all of Bobs employees, was extremely professional and kind. He explained everything he was doing and did excellent work. Its always a little uncomfortable when somebody you dont know is doing work for you in your home... but Ive never had that feeling with Bob or any of his staff.So today I wanted to acknowledge excellent service from McHughs Plumbing (for today all those times before). -
Review 13 (2024-07-02 - Rating: 5)
Bob McHugh, his company, and team of plumbers did an unbelievable job repairing my gas line and replacing all of the piping on my side of the gas meter. Their professionalism, responsiveness, attention to detail, and quality of work was unlike anything I have ever experienced with a plumbing company before. I would highly recommend McHughs Plumbing to anyone in need of plumbing work and I plan on referring all of my family and friends to him as well! Thank you again Bob!Dan. -
Review 14 (2024-08-14 - Rating: 5)
Mchugh plumbing was great to work with. We were referred to them through STS septic repair when we were purchasing a house in order to evaluate the sewer pipe extending from the house to the septic tanks which was about 60ft or so. They provided the diagnostic scope at a reasonable price and with quick timing. We also asked them to evaluate the distribution boxes in the leech field that hadn’t been investigated in 30+ years after we closed on the house. They scheduled to come out pretty quick and were able to do their evaluation without us being onsite. They ended up charging us about half what their initial estimate was since they did the job in half the timeThe owner is a very nice and responsive man. He articulates his thoughtful assessments and is readily available through text. We look forward to continue to work with his company for future plumbing needs. -
Review 15 (2024-06-16 - Rating: 5)
McHugh’s crew does good work. We’ve hired them for interior and exterior drain line replacement, and have recommended them to friends for bathroom work and sump pump repair. They are often busy, so it can take a minute to get them on the job if you don’t have an emergency situation. But I’m happy to wait a little for work that I can trust and is not overpriced. -
Review 16 (2024-10-31 - Rating: 5)
The plumbers always do a great job. They installed 2 toilets. They always do a good job of clean up which is appreciated. I would recommend McHugh Plumbing. -
Review 17 (2024-10-09 - Rating: 5)
Called Bob and crew because my hot water tank died. They came out same day and put a new one in. They were kind and courteous as well as explained everything they did. I would highly recommend them. -
Review 18 (2024-09-26 - Rating: 5)
Bob diagnosed the problems, was professional, knowledgeable and easy to work with. Hunter did the work today- snaking out all the toilets, showers and sinks and was efficient and courteous and skilled. Thank you -
Review 19 (2024-04-23 - Rating: 5)
McHugh’s plumbing team were very efficient in repair/replacement of the defective pipes between floors and installing the new Toto. They were able to do all the work from below without tearing up the floor above. The team of two, went swiftly to work and completed the job in a timely manor. They then cleaned up after themselves. I highly recommend Bob McHugh and his crew. Great job! -
Review 20 (2024-10-11 - Rating: 5)
They first came to my house to assess the problems, prepared a quote on the spot, and got a team of young, experienced, respectful, playful, and professional to complete several projects the same day! Responsive, systematic, clearly communicate, and their follow-up and follow-through were terrific. -
Review 21 (2024-08-23 - Rating: 5)
Always professional great service. Problems are clearly explained. Weve had Hunter a few times and he always does a wonderful job and is pleasant to have here. Highly recommend. -
Review 22 (2023-12-02 - Rating: 5)
I cannot say enough good things about McHughs Plumbing. I had a great initial appointment with Bob the owner who was incredibly friendly and did not push any services on me. He was educational and talked me through things I may need to get fixed in the future even if I didnt go with his team. His team has since come out twice to my house, and the work they did was phenomenal. They are friendly, efficient, and clean. Bob also followed up right away on the work. I had another issue come up unrelated to their work, and Bob sent someone out right away to check on it. Each interaction with their team has felt calming--especially when we all know that plumbing issues are anything but calming. Great team and I cannot recommend them enough. -
Review 23 (2024-10-04 - Rating: 5)
The guys came in and replaced two toilets and a spigot, all 50+ years old. The work was quick, clean and professional. I would definitely use them again. -
Review 24 (2024-02-25 - Rating: 5)
We had a plumbing emergency on Saturday night at midnight and had to shut off all of the water to our house. We called McHughs Plumbing that night and Bob answered the phone immediately. Bob personally came out the next morning (Sunday) and made the repairs. He also discussed a few other concerns we have for future repairs. He was very professional and answered all of our questions. We are extremely satisfied and highly recommend McHughs. Great job, Bob! -
Review 25 (2024-02-13 - Rating: 5)
If you want fast and friendly service done right, call McHughs.We had two recent plumbing emergencies (unrelated to each other, just bad luck)! Both times, Bob responded quickly and took the time to educate us on why the leaks were occurring. He and his employees were so respectful of our home, taking off shoes or covering them with booties and making sure the work area was clean when finished. Hes got a great crew! I trust his company to do a good job and charge me fairly for quality work. -
Review 26 (2024-07-31 - Rating: 5)
The Best ...as always. Professional, knowledgeable, responsive & fair. Bobs and his team are consistently amazing. I HIGHLY recommend! Thanks Bob & team. -
Review 27 (2024-09-23 - Rating: 5)
Excellent workmanship in repairing master shower leak and review of entire household plumbing system. Highly recommend McHugh’s Plumbing. -
Review 28 (2024-05-08 - Rating: 5)
Appreciation and gratitude for Bob and Kyle for their knowledge and expertise in completing my water heater purchase. Organized, skilled workmanship, and communicated with me so I understood all parts and procedures. Thank you for your patience and reassurance of a perfectly completed project!! Above and beyond!! Thank you!! -
Review 29 (2024-06-29 - Rating: 5)
McHughs was very responsive to issues found during a home inspection. The techs were prompt, thorough, pleasant and answered all our questions. They made a stressful situation, less stressful. -
Review 30 (2024-07-25 - Rating: 5)
We have been used McHughs several times (and usually last minute). We have yet to have even a slightly disappointing experience. I will always recommend his company to anyone who has any plumbing work that needs done. -
Review 31 (2024-04-05 - Rating: 5)
McHugh Plumbing is awesome! Our toilets backed up the day before Easter. The owner himself came out within an hour and did a very detailed fix of our problem. I thought it was going to cost an arm & a leg. McHugh actually cost less than the last company I dealt with, even though he did way more & better work. We will be using them exclusively from here on out! -
Review 32 (2024-05-05 - Rating: 5)
Extremely professional! Follow through, communication, work just everything was perfect! Installed a new hot water tank within less than 24 hours of initial contact!! I cannot say enough wonderful things about Bob and his team truly over and above! -
Review 33 (2024-02-16 - Rating: 5)
Kyle and Craig were here to replace a hot water heater. Needed to change the piping to meet new codes. Did a great job with the removal of old heater and installation of new one. Plumbing is very neat and clean. Extremely satisfied with the professionalism of the installation. -
Review 34 (2023-11-30 - Rating: 5)
Our hot water tank abruptly stopped working, and we were blessed to have Bob and his crew take out our 20+ year old tank and replace it with a new one in just a few short hours.We were shocked how swiftly the crew came in and made the problem go away. The entire team at McHughs was polite, clean and reasonably priced. Next time we have an issue, we will definitely be calling them. We would recommend them to everyone! -
Review 35 (2024-09-03 - Rating: 5)
We’ve worked with McHugh’s for the past twenty plus years… would call no other! They’re honest, fair, knowledgeable and capable and great to work with! Highly recommended! -
Review 36 (2024-12-16 - Rating: 5)
Bob and his crew have been out a few times and are always very helpful, thoughtful and practical. Very responsive, too. Thanks! -
Review 37 (2024-03-01 - Rating: 5)
Bob and his team were excellent. Professional and friendly. Great at communicating; prompt responses. Good recommendations, even when it meant a bit less work (and $) for them. They were prompt, thorough and neat, cleaning up after their work. (They replaced two toilets, repaired another, and did some work on our water heater.) -
Review 38 (2024-04-09 - Rating: 5)
Bob and his team always do a fantastic job. When we have a plumbing emergency, he always manages to get it fixed that day. He has done everything at our home from snaking drains and installing toilets to replacing shutoff valves that were frozen. Cant say enough how much we appreciate them! -
Review 39 (2024-10-28 - Rating: 5)
Bob and his team are professional and hard working! Great communication and reasonable pricing too! -
Review 40 (2024-09-25 - Rating: 5)
Bob and his team are our favorite plumbers. We have been using them for years. Highly recommend them -
Review 41 (2023-12-02 - Rating: 5)
A-1 customer service, A-1 quality work. Mr. McHugh helped me and surprising my mom with her new dishwasher. We discussed brands and why these particular brands are so important. He gave me a range in regards to price. It’s hard when you haven’t seen the property so I knew that the price was not going to be concrete until he saw it. We communicated daily and his staff treated my mom like a queen. . She was so happy with the craftsmanship of the work and the professionalism. Everything that they had to move in order to make this project complete they put back and everything was neat. They will be my go to in terms of work for myself, my family, and my clients, am I am a local realtor. -
Review 42 (2024-03-14 - Rating: 5)
The staff of McHughs Plumbing starting with Bob, the owner is excellent at communication. They really communicate well about expected arrival time and time for a replacement of the hot water tank. Repairmen are friendly and intoduce themselves when they arrive. I like that! -
Review 43 (2024-03-11 - Rating: 5)
McHughs was very professional and efficient to work with. They identified the problem and were able to provide a solution in the same day. Hunter and Aaron were great around tenants and customers. Highly recommended. -
Review 44 (2024-12-09 - Rating: 5)
I was especially impressed with Jeff and Aron techs of McHugh.They both were professional and curious.They cleaned up behind themselves. -
Review 45 (2024-09-29 - Rating: 5)
Bob and his team always provide great service. Cant say enough nice things about them. They really go above and beyond for their customers. -
Review 46 (2024-01-26 - Rating: 5)
McHugh Plumbing was recommended in a neighborhood chatter group. I saved the information and I’ve hired the company twice so far. I love that they troubleshoot and diagnose the problem, give a quote, and execute the job quickly and efficiently. I will 100% use them in the future and recommend them to anyone that may need a professional crew of plumbers -
Review 47 (2024-05-20 - Rating: 5)
Like many cases, waking up to no hot water was unexpected and came at a bad time - a full house with family staying overnight. Tough spot to be in for anyone. Bob and his team from McHughs understood our situation and sense of urgency, cut to the point and shared options available on short notice. They made it happen - getting us up and running the same day! Fortunately our time taking pioneering showers was short lived, as a result, happy wife, happy life. Thanks Bob. -
Review 48 (2023-12-18 - Rating: 5)
McHugh Plumbing did a wonderful job fixing a leak I had in my basement. They were quick, professional, and friendly. Everyone that I came in contact with within this company was very knowledgeable and helpful. I highly recommend using them for any plumbing needs. -
Review 49 (2024-07-30 - Rating: 5)
New customer to McHughs Plumbing, they were suggested by 2 of my neighbors. I am very happy with their service and love that when the came and working in basement replacing a stationary tub they cleaned up and didnt look like they were there. -
Review 50 (2024-02-03 - Rating: 5)
Great experience with McHugh’s plumbing. The owner, Bob, came out on a Saturday afternoon and quickly evaluated and fixed the situation without pushing other unnecessary services and even cleaned up a mess he didn’t make. Will definitely be using McHugh’s from here on out. -
Review 51 (2023-12-05 - Rating: 5)
I had the misfortune of trying to find a licensed plumber to connect my new outdoor firepit and after speaking to/meeting with 5+ plumbers that were terrible w/ follow-up...I was referred to McHughs Plumbing. Bob, the owner, was extremely responsive, upfront, and honest about the price, and ultimately delivered as promised.I am a forever customer now! -
Review 52 (2024-09-09 - Rating: 5)
Quick response on replacing a water heater. Installed the day we called, with excellent installers. -
Review 53 (2024-08-21 - Rating: 5)
We had a major sanitary line blockage and McHugh came out promptly and snaked and jetted our main line and some cleanout lines and took care of the problem. Greg, from McHugh was extremely knowledgeable and explained everything he was doing and then showed us the camera footage showing the blockages. I highly recommend McHugh for any sewer or plumbing issues. They are excellent!! -
Review 54 (2024-12-17 - Rating: 5)
Excellent service and communication. Professional. Can always rely on Bob and his crew. -
Review 55 (2024-02-07 - Rating: 5)
The guys did a very thorough job and even checked the other sink, toilet, shower, etc to make sure everything was in good shape, or if not, gave recommendations. The guys were very pleasant and did a decent job cleaning up after. Would definitely recommend this company, -
Review 56 (2023-01-09 - Rating: 5)
Bob and his team are extremely professional and fantastic to work with. They are so responsive and were able to come out and fix our issue on a Saturday within an hour. They followed up after the job was done to make sure everything was good to go. I really appreciate having a go-to plumbing company that I can depend on to do the job well. -
Review 57 (2024-03-15 - Rating: 5)
Greg, from McHugh’s plumbing was very professional and courteous. He gave me a concise explanation of what my plumbing issues were. I would recommend them for any of your plumbing needs. -
Review 58 (2024-02-24 - Rating: 5)
McHughs is the most responsive and professional home repair business I know. Whenever I call Bob McHugh, they respond very quickly, handle the problem with curtesy and professionalism. Also very good with references for other services. Best service group I know.. -
Review 59 (2022-03-03 - Rating: 5)
I usually dont post reviews, but if youre like me and struggled to find a reputable plumber, youll understand. Simply put, Im incredibly grateful to have found McHughs Plumbing. The owner was so responsive and knowledgeable. I was able to get an appointment quickly. And for all the work that was done, the fee was absolutely reasonable. Not only was I appreciative of his expertise and ability to fix all the toilet problems, he took the time to explain everything to me. Not everyone takes that kind of time and care in their craft, but McHughs absolutely does. From here on out, well be using McHughs Plumbing. Happy to have *finally* found an honest, reliable expert for all our plumbing needs. -
Review 60 (2024-04-05 - Rating: 5)
I finally found a plumber that I will continue with. We are very happy with the work. Bob and his team were great to work with. Thanks for doing such a good job! -
Review 61 (2023-08-09 - Rating: 5)
Called McHughs Plumbing after reviewing a community Facebook group and seeing their name mentioned several times. I spoke with a gentleman that let me know Jake and Cam would be arriving same day.Jake and Cam diagnosed the issue and found an additional water leak. Quote was prompt and included a couple options on how to resolve my water issues. Work was completed before they left. They cleaned up their work area, leaving my house in better shape than they found it.Thank you Jake and Cam! -
Review 62 (2024-04-10 - Rating: 5)
Provided detailed information about the work as it changed due to the age of the plumbing. Very professional. We have worked with McHugh’s plumbing for over 15 years! -
Review 63 (2023-07-28 - Rating: 5)
Excellent service, on-time arrival and great work. We had a plumbing emergency and they fit us into their schedule for a same-day appointment. I highly recommend McHugh’s Plumbing! -
Review 64 (2023-12-15 - Rating: 5)
When I reached out to a Facebook group asking for recommendations Mchughs came highly reccomended. I called and had the city come out first to check if it was a problem from the street sewer. While waiting on them I spoke to the owner on the phone and he had me try a couple diagnostic things to pinpoint what the problem was. We realized it was a clog so where in the sewer. They city came and said they saw a clog closer to the house and had me turn on the sink in the laundry room and then told me it had flushed itself out. Then Monday came and it the toilet was leaking again. Mchugh’s came out within 40 minutes of my call and had pictures taken and had it unclogged within a half hour. They also found that the last company we had come out broke part of their drain snake and left it in our sewer pipe….that is what was causing the constant blockages. We had an issue again that following week and they came right out first thing in the morning on a Saturday and fixed the problem again. The kindness and knowledge of this company is top notch. I was having financial problems at the time and the owner was so kind and understanding. This family owned business will always be the one I call for any plumbing I need in the future. Highly recommend you give them a try! -
Review 65 (2024-02-14 - Rating: 5)
McHugh’s Plumbing has completed a number of jobs for me. They do great work, excellent communication, prompt and a super friendly crew. -
Review 66 (2023-03-21 - Rating: 5)
Bob McHugh was very responsive when we had a drain clog. He took the time to determine what was clogged as well as explain how our plumbing was tied together and why we had a clog there. He also took the time to give his advice on our bathroom remodeling plans and what was/not feasible. I would highly recommend McHugh’s plumbing and will not call anyone else for our plumbing needs. -
Review 67 (2024-09-17 - Rating: 5)
Every response was prompt, complete, and informative. Everyone was professional and friendly. I will definitely use them again. -
Review 68 (2023-09-21 - Rating: 5)
McHughs was great. Bob came out on a Sunday morning to give a second opinion, offered reasonable bid, and fixed quickly. Plumbers were fast, clean, and professional. Highly recommend McHughs -
Review 69 (2023-07-17 - Rating: 5)
In a time when we are lucky to get contractors to call back or answer the phone, Bob and his team were awesome. We are new in town and they have been a breath of fresh air.Even better was how great the guys were who came to do the work.... And that Bob stopped by to make sure all was good.No upcharge, good service.Dennis -
Review 70 (2024-01-24 - Rating: 4)
McHughs was able to come out to fix frozen pipes at a very busy time. They were very thorough. They came back later to insulated the pipes and to found some corroded valve that they also fixed. -
Review 71 (2023-03-31 - Rating: 5)
Excellent experience with everyone I encountered while working with them to fix my sump pump issues. Came out the same day on two separate occasions to look issues we were having and were able to have it resolved the same day. Everyone was knowledgeable and professional. Easy recommendation. -
Review 72 (2024-08-22 - Rating: 5)
Very responsive to an emergency and quality work . Worked together with other vendors and insurance to facilitate the needed repair caused by water damage from plumbing issue. Just came second time in emergency to fix a broken kitchen faucet -
Review 73 (2024-03-27 - Rating: 5)
Great customer service. Pricing was good. Employees who completed our work were very professional, courteous and all work was done in a timely manner. We have used this company for over 15 years, never been disappointed . -
Review 74 (2023-05-11 - Rating: 5)
We’ve used McHugh’s in the past because we were pleased with their services. They did not disappoint us this time. We had a list of plumbing issues that needed to be addressed such as a toilet that would run, leaking faucets and a kitchen sink that was driving me mad with its “glug, glug” sound. All were fixed to our satisfaction and my sink is now quietly draining. Yeah! As we are seniors we chose to have our toilet replaced rather than fixed because we wanted to go to the higher profile model.All work was completed professionally and efficiently. The two young men who did the jobs, Hunter and Kyle, were polite, friendly and respectful of our furnishings. They laid down tarps to walk on, in addition to wearing shoe covers.Overall, we will hire McHugh’s again if we need them. -
Review 75 (2024-05-07 - Rating: 5)
Bob and his crew work hard and efficiently to solve the issues. They always keep the customer involved in the process and offers options to match their needs and wants. -
Review 76 (2023-05-23 - Rating: 5)
Recommended by family, would recommend to family. Had a failed pressure regulator that caused multiple leaks in the house. Professional crew installed a new regulator and heater. They cleaned up after themselves and then took the time to answer my questions. Great job! -
Review 77 (2023-12-21 - Rating: 5)
Luke did the work at my house today. He was very professional and did a great job. And he is a great attitude. I would always hire Bob’s company if every employee was just like him. -
Review 78 (2023-01-03 - Rating: 5)
McHughs Plumbing is excellent! Our kitchen line backed up over Christmas. Roto Rooter came first but was not able to clear the line and claimed we had a hole in our plumbing that needed a major excavation in our basement to resolve. A neighbor recommended Bob McHugh, so we called him for a second opinion. When he arrived, he was able to diagnose the issue and resolve it without any excavation. The previous plumber had simply been wrong (or dishonest) about the problem. There was no hole. Not only that, but in diagnosing the issue, Bob discovered a leak in our water heater that had previously gone unseen. We just hadnt noticed it (despite it being quite visible), and the other plumber hadnt bothered to look. Bob ultimately fixed our kitchen line and improved it for future use for a fraction of the cost that was being quoted by Roto Rooter, and he caught another issue, which saved us from a potential flood in our basement. Very honest, thorough, and reasonable. Highly recommend! -
Review 79 (2022-10-08 - Rating: 5)
Extremely happy with the outcome but most of all impressed with Bob working with his schedule to accommodate us and other work we had scheduled. Greg and Luke were professional and double checked everything. Cleaned up the area and made the parking lot safe for patients and employees to use. Trust this group. You wont be disappointed. -
Review 80 (2022-04-06 - Rating: 5)
Bob is now my go to person for any plumbing issue. Knowledgeable, fair priced and cleans up after they are done. Really communicated well. I was very confused about the choices and he explained everything in a plain way that I understood Bob McHugh put the new hot water tank in the next day -
Review 81 (2022-04-14 - Rating: 5)
I was very impressed with Bobs professionalism and the speed in which he attacked the problem. The crew finished the job in half the time and half the price that was quoted by another company. Bob comes across as very knowledgeable and honest. We highly recommend and will use him again. -
Review 82 (2024-10-11 - Rating: 5)
Bob and his team do great work and are always thorough and pleasant!!! -
Review 83 (2024-09-25 - Rating: 5)
Always a prompt response time, good communication and explains everything. Professional and pleasant! -
Review 84 (2024-03-19 - Rating: 5)
Bob and his team are great! They are polite and professional. Recommend for any plumbing needs. -
Review 85 (2024-03-29 - Rating: 5)
My heroes, they always rescue me. Great at explaining everything they are doing. Extremely friendly and kind. I always know that my job is in great hands.once they show up I stop worrying. -
Review 86 (2024-08-09 - Rating: 5)
Professional, courteous. Walked through the work with me and cleaned up everything .Highly recommend 😊 -
Review 87 (2024-01-20 - Rating: 5)
They agreed to have someone (Hunter) come over on Saturday to replace the kitchen faucet. He was on time, polite, and very competent. -
Review 88 (2023-12-29 - Rating: 5)
Hunter and Erin did great work. I appreciated their professionalism. They answered our questions for things outside the immediate tasks. -
Review 89 (2023-02-24 - Rating: 5)
I couldn’t say enough about McHugh’s Plumbing. This company was awesome to work with and SUPER fast to respond to my issue. They were timely and ridiculously efficient! I would recommend them 10/10. -
Review 90 (2024-10-20 - Rating: 5)
Great quote, very clear explanation of work. Very personable. A+ -
Review 91 (2024-06-25 - Rating: 5)
Excellent serviceCame out the same day and fixed my drain problem plus checked everything outWould highly recommend -
Review 92 (2024-07-18 - Rating: 5)
Great service! Help us same day in an emergency. Found other issues of which we weren’t aware. -
Review 93 (2024-02-28 - Rating: 5)
Replaced my water heater same day though they were busy. Communication was professional, pleasant and informative. -
Review 94 (2023-03-24 - Rating: 5)
Very responsive - fair prices - the team removed my leaky water heater and replaced w a new unit within 12 hours of reaching out to them. Highly recommended. -
Review 95 (2024-10-02 - Rating: 5)
Always able to take care of my needs quickly and efficiently. Kyle was great! -
Review 96 (2022-12-29 - Rating: 5)
Bob came out on short notice and repaired are broken water lines. Did a great job and prices are very reasonable. Highly recommend McHughs plumbing. -
Review 97 (2024-04-19 - Rating: 5)
We have used McHughs for many years for all of our plumbing needs. He and his crew are always so professional and know their craft. Just recently, we needed an old concrete laundry tub replaced that was original to the house from 1942. Even though we continually tried to fill in the cracks so that it would not leak, we finally needed to replace it. Bob McHughs crew came on time and broke apart this unwieldy tub, carried it up basement steps and took all of the debris with them. They did a great job as usual. -
Review 98 (2023-01-27 - Rating: 5)
I’ve used this company a lot over recent years (toilet replacements, septic work, sump pump repairs, new faucets) and have always been very pleased. If you want worry-free plumbing then call these guys, -
Review 99 (2024-10-21 - Rating: 5)
Very professional, returned calls promptly, arrived as scheduled, completed all work neatly -
Review 100 (2024-09-26 - Rating: 5)
I have used the services of Bob McHugh and his team for many years now for routine stuff around the house. They never fail to impress and exceed expectations. This was a large job involving replacing 30 feet of 6 storm sewer pipe that had massive root intrusion damage from a 36-year old sweetgum tree. They completed the job in two days and coordinated with my landscaper, who was already planning some work, so that the handoff was smooth. The final step of the process was to run a camera down the pipe all the way to the street hook-up, and all was clear. The process went smoothly, from getting the permits, doing the excavation work, laying the new pipe, coordinating with the city inspector, to returning the dirt. Oh yeah, and cleaning up AND coming in under their original budgeted quote! Well done, team McHugh! -
Review 101 (2024-12-12 - Rating: 5)
Great service as usual!! I am absolutely satisfied with the service and expertise of this company. They really are great 😊 -
Review 102 (2024-05-22 - Rating: 5)
These guys were great! Efficient, thorough, made sure everything was working and cleaned up before they left! -
Review 103 (2023-12-23 - Rating: 5)
Hot water heater went out and Bob had 2 employees install a new unit the day before our family and friends Christmas party. Thanks Bob -
Review 104 (2023-03-14 - Rating: 5)
I can’t say enough great things about this company. I’ve had them to my house on multiple occasions. Super fast response time, honest, extraordinary service to put my mind at ease. I am a customer for life. -
Review 105 (2022-07-08 - Rating: 5)
Very professional work. I have used McHughs before and they are very friendly and they know what to do to resolve any plumbing problems you may have. -
Review 106 (2024-09-27 - Rating: 5)
Great same-day service with knowledgeable installer. -
Review 107 (2024-06-07 - Rating: 5)
Great fast service, great customer service, explained everything thoroughly, left everything clean/orderly. I highly recommend -
Review 108 (2023-01-24 - Rating: 5)
Our new go to plumbing company. Bob is responsive, respectful and reliable!His employees are too. Terrific! -
Review 109 (2022-05-12 - Rating: 5)
Bob and his crew did a great job upgrading our water pump and replacing sections of copper pipe that were failing. Would highly recommend them. -
Review 110 (2024-09-01 - Rating: 5)
Came to the rescue on the Sunday of Labor Day weekend. Great service!!! -
Review 111 (2024-04-23 - Rating: 5)
As always, McHughs came thru for me. Good to know there are still reliable services available these days. -
Review 112 (2024-01-12 - Rating: 5)
It was great the hot water tank replaced the next day after company owner saw it was a major problemAppreciate the prompt and courteous installation -
Review 113 (2024-03-15 - Rating: 5)
Very reliable! They came when We needed them . Very efficient, professional yet personable! -
Review 114 (2024-03-01 - Rating: 5)
Perfect experience. Crew was timely, courteous, professional, and price was right in line with quote. -
Review 115 (2024-01-31 - Rating: 5)
Always helpful, always friendly, SUPER knowledgeable. Theyre busy but they find ways to fit us in, which we really appreciate. -
Review 116 (2022-10-26 - Rating: 5)
Great job from Bob and his crew, Hayden. Good, quality work.would recommend over and over to someone looking for a plumber. -
Review 117 (2024-06-18 - Rating: 5)
McHughs got my tub spout issue replaced and did a nice inspection of all plumbing throughout my home. Very efficient and great service. -
Review 118 (2024-02-10 - Rating: 5)
I really appreciate the fast response. When I called, they were able to accommodate me in a couple of hours!! They did a great job. Very clean and polite. This is not my first time calling McHughs; they always do a great job. Id highly recommend. Good job Hunter! Paty S. -
Review 119 (2024-01-06 - Rating: 5)
Fantastic. Called and got help the same day. Great Job!!! Great Guy who helped us! -
Review 120 (2023-01-06 - Rating: 5)
Very professional company with exceptional expertise. The owner and crews were hard working people with integrity. Great experience! -
Review 121 (2024-04-06 - Rating: 5)
Great experience with McHughs. Quick and efficient, very professional. -
Review 122 (2023-03-25 - Rating: 5)
Thank you Bob…for being professional, honest, fair and trustworthy! We appreciate your quick and caring response to addressing our URGENT issue on weekend. -
Review 123 (2024-07-30 - Rating: 5)
Fast dependable service, job well done. -
Review 124 (2024-08-06 - Rating: 5)
Straight up and honest people.No bullcrap. -
Review 125 (2023-12-28 - Rating: 5)
McHughs Plumbing is quick to respond and they get the job done right. -
Review 126 (2022-11-30 - Rating: 5)
Greg and Luke were so kind and helpful! They fixed our plumbing issue so quickly. -
Review 127 (2023-12-27 - Rating: 5)
Greg was great! Fast, efficient and cleaned up after. -
Review 128 (2024-02-02 - Rating: 5)
Bob was absolutely fabulousProfessional, considerate and fair. -
Review 129 (2024-02-22 - Rating: 5)
Staff were total professionals and friendly. Work was excellent. -
Review 130 (2024-04-26 - Rating: 5)
Couldnt be happier with McHughs Plumbing!!! The work is done in a timely manner and always well done. Wont go anywhere else for my plumbing needs!!! Thanks, McHughs Plumbing!!! -
Review 131 (2024-12-07 - Rating: 5)
Dependable experienced -
Review 132 (2023-11-14 - Rating: 5)
This is a great choice. Kyle from McHughs quickly diagnosed and fixed our problem at a reasonable cost. He answered all our questions and explained the process thoroughly. He was always friendly and professional. I would use them again and highly recommend them. -
Review 133 (2023-12-19 - Rating: 5)
Amazing service in a very timely manner. Bob Hughes came to find the source of brown water from the hot water taps. It came down to a water tank or the city pipes. He checked everything, even testing the water pressure throughout the house. I ended up having to get a new water tank, which was installed in no time by a great crew. I highly recommend this company and will upon them again. -
Review 134 (2024-05-04 - Rating: 5)
Always professional, excellent service. I have used this company for 12 years. -
Review 135 (2024-01-03 - Rating: 5)
On time, kept me informed, and found the problem that nobody else seemed to be able to find. Very grateful. -
Review 136 (2023-07-22 - Rating: 5)
McHugh’s Plumbing saved the day again. McHugh’s Plumbing is the best in the business for basic and the most complex prompt plumbing work at a fair and reasonable price. We have used McHugh’s Plumbing for many years on the complex plumbing problems that can happen with an older house. We have been able to relax on plumbing issues (focus on other things rather than plumbing) because of McHugh’s saving the day with reliable, outstanding, prompt, and efficient results at a fair and reasonable price. McHughs is a family business where all of their staff have years of experience and expertise on all plumbing issues with outstanding capabilities. They do things the right way every time. For them, the most complex plumbing challenge is basic and routine. -
Review 137 (2023-11-14 - Rating: 5)
I was very hesitant on calling a plumber and these awesome folks exceeded my expectations by the largest margin. Very personable and amazing work. I can’t shout the praises loud enough. -
Review 138 (2023-09-03 - Rating: 5)
The team at McHughs was an absolute pleasure to work with. After clearing a blockage from our main sewer line, they took the time to walk us through prevention actions we could take to avoid future issues. They were on-time, worked very efficiently, and were very thorough in their explanations. Without a doubt, they would be my first call for the next plumbing issue. -
Review 139 (2024-01-06 - Rating: 5)
Excellent customer service and worked with Bob who came out same day, diagnosed the issue, showed/explained the problem and fixed everything very quickly and fair priced! I highly recommend for your plumbing needs! -
Review 140 (2022-04-30 - Rating: 5)
Finally found a great plumbing company after 20 years for our business and residence. Won’t use another -
Review 141 (2024-01-03 - Rating: 5)
Nothing better than a knowledgeable and competent crew that can fix a sewer issue seamlessly. -
Review 142 (2024-01-27 - Rating: 5)
Very Professional and courteous.Quality work very helpful -
Review 143 (2024-11-14 - Rating: 5)
Love, love, love these plumbers!!! -
Review 144 (2024-02-27 - Rating: 5)
We had been considering multiple options for a water heater replacement from multiple vendors.Bob was super helpful and responsive. He even identified and fixed a leak in another area of our house.The water heater install has changed the way we schedule in our house. The installation was on time and very professional.We also felt the price for as very reasonable compared to other estimates.We could not be happier with the service and the outcome.McHugh will be our plumber for years to come.I would highly recommend to anyone looking for a professional plumber at a great price! -
Review 145 (2023-04-23 - Rating: 5)
Professional, punctual, fair pricing and the tools and experience to get the job donem -
Review 146 (2023-08-26 - Rating: 5)
Bob was so great! We had a flood from a bad storm and he was able to come quickly and help explain and fix the problem. We will definitely be calling him for all our plumbing needs. -
Review 147 (2023-01-09 - Rating: 5)
We called McHughs the day after Christmas when we had a pipe freeze. We received McHughs name from our neighbor. Despite all the broken pipes in the area due to the deep freeze, they were out within an hour and were repaired the same day! The were very kind, helpful and answered all of our questions. Do not hesitate to call them for any needs you have. We will definitely use them from now on. Thanks again for the excellent service!!! -
Review 148 (2024-01-17 - Rating: 5)
Quick response. Very knowledgeable. Great to deal with -
Review 149 (2023-01-05 - Rating: 5)
Great service, with very prompt response. We had a frozen pipe that burst, and this required us to turn off our main water line. If not for Bob coming on the same day of the water leak, life would have been very difficult. Many thanks for your professional service. -
Review 150 (2024-01-09 - Rating: 5)
Leak in main floor lavatory bc vanity pulled away from wall. Ive used Mchughs for over 30 years. They were on time, professional, competitively priced but most of all, I knew when the job was done, it was done RIGHT! -
Review 151 (2022-10-25 - Rating: 5)
We had guests coming into town when we noticed the main line leaking in the basement. Bob walked me through working with the city for water shut off and his team showed up same day to replace the aged line and valve. Bob and his team were prompt, knowledgeable, professional, affordable and fast! We will definitely be working with them in the future!!! -
Review 152 (2023-07-12 - Rating: 5)
Mchugh’s Plumbing was excellent, fast, reliable, professional. They came out, addressed and resolved the problem promptly, all the same day! -
Review 153 (2022-12-25 - Rating: 5)
Bob was a life saver. He came out on Christmas day to repair a frozen pipe and restore my water. Thank you! Highly recommend. -
Review 154 (2024-04-25 - Rating: 5)
Very knowledgeable and friendly. -
Review 155 (2024-04-30 - Rating: 5)
Quick to respond and very professional. -
Review 156 (2022-02-10 - Rating: 4)
Fast and efficient but ohhh sooo pricey! -
Review 157 (2025-01-10 - Rating: 5)
This place gets the job done right ! Jake from Mchugh Plumbing was a respectful and courteous young man , he came out and got right to work and finished the same day so grateful we were gonna have the holidays ruined without his hardwork and services -
Review 158 (2025-01-10 - Rating: 5)
Great company does very good work especially jacob Adams guy knows his way around a pipe -
Review 159 (2025-01-10 - Rating: 5)
My toilet was as backed up as possible, worst it had ever beenJake was friendly and efficient at solving the problem, A+ work definitely recommend -
Review 160 (2025-01-09 - Rating: 5)
Very much satisfied work was fixed and no problems there after would call if needed again bjb -
Review 161 (2025-01-07 - Rating: 5)
Bob responded quickly to our call. Explained what was wrong with the water heater and what parts were needed. It was repaired on the same day. Great service.