Fitch Services
Located in Charlottesville, Virginia
Address: 1325 E High St, Charlottesville, VA 22902, United States
Phone: +1 434-296-9980
Rating: 4.7
Services
- Wheelchair-accessible car park
- Repair services
- Appointment required
- Free of charge street parking
- Free parking lot
- On-site parking
Categories
- Electrician
- Air conditioning repair service
- Heating contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
Fitch services has consistently been there for our plumbing needs! They are excellent at prioritizing issues and quick to schedule. Specifically, our recent technician, Danny, was prompt, polite, and provided a thorough explanation on the services provided. Will continue to call Fitch for our future needs based on this experience! -
Review 2 (2024-12-14 - Rating: 5)
Weve been clients of Fitch Services and weve been very happy with their services. Brent has always been especially attentive to my partners concerns, and Danny did a great job this last time out. Thanks Fitch! -
Review 3 (2024-10-24 - Rating: 5)
Danny was excellent! Prompt and kind and sweet to my dog who very excited to meet him! Service was superb. Such a relief to have someone we can call to fix problems in our home. Highly recommend Fitch services. -
Review 4 (2024-11-18 - Rating: 5)
Shannon our HVAC technician arrived on time. He was courteous and professional. The reason for the visit was a routine maintenance call. Shannon found a component which was on the verge of failing and replaced it. Great experience as always with Fitch! -
Review 5 (2025-01-01 - Rating: 5)
Danny arrived at our house with a warm hello and offered a professional experience from start to finish. He quickly addressed the plumbing issue and then took time to walk us through the problem and resolution. We so appreciate you, Danny! -
Review 6 (2024-12-20 - Rating: 5)
Trevor has been to my house on a few occasions for repairs I needed. He is always so pleasant and knowledgeable getting the work done efficiently. Thank you for the fast and speedy service calls.Joan -
Review 7 (2024-11-17 - Rating: 5)
Danny came quickly and repaired our leak fast. He was professional, courteous, and efficient. I would call Fitch Services again without hesitation. -
Review 8 (2024-07-13 - Rating: 5)
Just as the summer heat topped out, our A/C failed. Fitch was able to send someone out right away to diagnose a leaking coil. Jason, the lead technician, was pleasant, efficient and very understanding of the urgency of the situation. He was able to come back within two days to install the new coil. Expensive, but worth it! -
Review 9 (2024-10-28 - Rating: 5)
Fitch plumber, Danny, provided professional service. He arrived in a timely manner, he was knowledgeable, courteous and friendly, and he resolved our plumbing issue quickly and effectively. -
Review 10 (2024-07-10 - Rating: 5)
Fitch Services and Chase took care of us on an emergency call at night and got our AC back up and running in 90 degree weather. He was professional, courteous, and worked quickly to resolve our issues. We will definitely use Fitch Services again! -
Review 11 (2024-06-11 - Rating: 5)
Yes, i am very happy with the service I received from Jason. Professional, positive personality, knowledgeable….. I felt very comfortable with Jason as he diagnosed the problem and offered solutions. The real test is, would I call Fitch Services again or recommend them to a neighbor? Absolutely! -
Review 12 (2024-11-02 - Rating: 5)
Danny was great. Showed up early, fixed the leak in 30 minutes. Really nice guy. Fitch was easy to work with. -
Review 13 (2024-06-26 - Rating: 5)
Fitch Services exceeded my expectations! Technician Larry was a pleasure to work with. He quickly and politely listened to my AC issue, immediately diagnosed it, and had it fixed within 10 minutes. Our AC is now running perfectly! Highly recommend their prompt and professional service. -
Review 14 (2024-06-22 - Rating: 5)
What life savers Fitch Services is! Of course on the hottest days of the year our ac gave out. Larry called within 10 minutes and arrived 30 minutes later. He had us up & running within 30 minutes. He was kind, knowledgeable and took care of our issues!!! Highly, highly recommend Fitch Services! -
Review 15 (2024-12-04 - Rating: 5)
Excellent service. Chad was prompt, courteous, and very informative. He answered all my questions and walked me through the work in detail. Very happy with the service. -
Review 16 (2024-03-28 - Rating: 5)
Fitch was great, we will definitely use them again. I called them around 8:30 in the morning and they had someone out by 1030 to fix our thermostat problem. Very professional and very efficient. Very happy with Jason and the whole Fitch team. -
Review 17 (2024-10-30 - Rating: 5)
Jason and Bradley arrived on schedule, were very polite and respectful and did a great job. It was a pleasure having them working in my house. -
Review 18 (2023-11-14 - Rating: 5)
Ive used Fitch for a few years now for both electrical and plumbing work. They are professional and do a great job on things both big and small. Twice we have had pretty huge jobs and they have come in under budget. Plus, the service technicians are friendly and work hard and the office staff communicates very well. Definitely recommend! -
Review 19 (2024-03-21 - Rating: 5)
We are very long term customers of Fitch Services. When we renovated our home in the mid 1990s we used Fitch Services for HVAC and electrical improvements. In the early 2000s Fitch replaced all of our plumbing. We are thoroughly satisfied customers, who strongly recommend this quality company to meet your heating, cooling, power, and plumbing needs. Yesterday evening our boiler pump was leaking water. I called. Early this morning the Fitch team arrived and analyzed the situation. We had repaired boiler a few hours later. Fitch services is reliable and dependable. Thank you for consistently meeting our home’s needs. -
Review 20 (2024-04-30 - Rating: 5)
Using a referral from a friend, we had an initial estimate to replace a range hood in our kitchen and decided to hire Fitch Services. Jason and Bradley completed the work in a timely and efficient manner using a part of the garage as a staging area. They were very pleasant and professional and after the installation cleaned and vacuumed the kitchen work area well; they also disposed of the old range hood. Later that day we found a nail in the staging area in the garage which thankfully didn’t affect my car tires. We informed the incident to Nola, where she apologized on behalf of her team with the aim of improving in the future. Nola is terrific to coordinate all aspects of a job: appointments, cost estimates, and relay questions/product recommendations to her team. I will use them again without hesitation. -
Review 21 (2024-10-01 - Rating: 5)
Good information and explanation of HVAC problem. Had replacement part in truck, knowledgeable, not allergic to our cats. -
Review 22 (2024-12-12 - Rating: 5)
Trevor and Chase, were great good work. Very friendly and approachable. They kept me posted and explained everything to me. -
Review 23 (2024-12-14 - Rating: 5)
After we found the problem on Friday night it was great to have Danny out here on Saturday morning. He fixed the problem quickly and had good answers for all my questions about the problem and the fix. -
Review 24 (2023-08-08 - Rating: 5)
We use Fitch for regular maintenance and have always appreciated the full teams professionalism, diligence, responsiveness and fair pricing. During the recent heat wave and on a Sunday our HVAC stopped working. We called Fitch and within 2 hours, Liam was at our house to replace a capacitor. He was professional, courteous, and great to work with. Thank you Fitch! -
Review 25 (2024-02-03 - Rating: 4)
If you lose heat during the coldest days of the winter or air on the hottest days of summer the last thing you want to do wait or pay for an emergency service call. Fitch has always pleasantly surprised me by showing up on the same day that I call for their regular service call price. The technicians are friendly but most importantly knowledgeable. -
Review 26 (2023-12-02 - Rating: 5)
Fitch is the best. We began using them on the recommendation of a longtime local coffee shop owner. They’ve done electrical work for us, fixed plumbing, and recently installed three mini-splits. The company’s owner himself came out to do the consultation on the mini split system. The techs are always professional, helpful, patient, respectful, knowledgeable, and friendly, and they never upsell or overcharge. The dispatching/scheduling staff is also friendly and helpful and has been there ever since we started using them, and they’ll make an extra effort to help out longtime customers. Really cannot say enough good stuff. Use Fitch, you won’t be sorry. -
Review 27 (2023-12-03 - Rating: 5)
Superb service. Found hot water heater leak on Sat.afternoon. Within l/2 hr.of phone call, Fitch technician was on the job. He found suitable replacement and next morning, Sunday, at 8:15, crew arrived with new unit and installed it. Competent, prompt, courteous. Have used Fitch some 20 years for HVAC, plumbing, electric and cannot recommend them highly enough. I like supporting locally-owned businesses that are totally trustworthy. -
Review 28 (2024-11-02 - Rating: 5)
Danny and his helper showed up on time, told us what work was needed, and then took care of things quickly. No fuss. No muss. -
Review 29 (2023-09-17 - Rating: 5)
Fitch has helped us with plumbing emergencies, regular maintenance, electrical work, and replacing our HVAC system. Everyone from the front office to the technicians are friendly, helpful, and dedicated to their jobs. While we don’t want to have issues with our home that require maintenance services, it is always reassuring to call them. -
Review 30 (2024-03-29 - Rating: 5)
Fitch has fixed plumbing and electrical issues 3 times over the past 4 years. They are consistently excellent, efficient, reliable and nice. Cant think of anyone else we would call. Tony T. -
Review 31 (2024-04-30 - Rating: 5)
Recently I had some plumbing problems in my home. Fitch services, especially Jonathan, did a fantastic job fixing the plumbing problems. They were efficient and very professional. They came to my home on time and they were very kind and very helpful. I highly recommend them!!Mary Beth Shelar -
Review 32 (2024-11-14 - Rating: 5)
I have always had a great experience the several times I’ve used Fitch- they respond quickly and are very helpful. -
Review 33 (2024-01-19 - Rating: 5)
We lost heat this morning. I called Fitch a little before 10:00 am. Our technician, Jason, was here with his assistant by 11:00 am. They diagnosed the problem quickly and got us up and running by around 11:30. The guys were great! Very professional. -
Review 34 (2022-10-14 - Rating: 5)
New review 10/14/2022 - Thomas was just here to do our Fall system service. He was on time, prepared, very courteous and extremely helpful. He didnt mind me asking questions. He was efficient as well. This is one reason I have continued to use Fitch for years. Side note - I didnt realize they also did plumbing but will keep that in mind for future needs!Just had our heat pump replaced ($ ouch!), but these folks made it a little less painful. Jason and his partner were terrific - very professional, clean, and efficient - and it was 90+ degrees (probably over 100 in the attic!). Fitch has been doing our regular bi-annual service for years. Highly recommended. -
Review 35 (2023-07-14 - Rating: 5)
We had three ceiling fans installed in our house. Fitch was on time, friendly, and professional. They cleaned up any mess that was created and finished the job rather promptly. Besides the small holes above the light switches, which I believe was necessary to run the electrical wiring, we are very happy with the result, and would recommend them to anyone looking for their services. -
Review 36 (2023-09-20 - Rating: 5)
Fitch returned to our home for HVAC and Plumbing Service. We have been using their electrical team too! Larry and Bradley did excellent work replacing our thermostat and adding a quick connect to our patio gas line. They are part of our Team now‼️ -
Review 37 (2023-01-06 - Rating: 5)
Ive been using Fitch Services for seven years and have always been very happy with the quality of their work and ease of communication. Theyve installed and worked on my A/C, furnace, and water heater, and always fit me in for repairs quickly. Now that Im at a new address, they just completed a furnace replacement and I continue to be impressed. -
Review 38 (2023-12-06 - Rating: 5)
Fitch Services is top notch and we cannot say enough wonderful things about them. My fiancé and I noticed water leaking under the hot water heater on Saturday and let our landlord know right away. She called Fitch and they arrived at our house next day (on a Sunday morning) with a new water heater. They are reliable, punctual, friendly, incredibly knowledgeable and a great asset to the Charlottesville community. -
Review 39 (2021-09-16 - Rating: 5)
Fitch Services re-piped our entire house recently and the overall experience and level of workmanship exceeded our expectations. Technicians Jason and Chris are professional, friendly, experienced and knowledgeable and the Front Office staff are a pleasure to work with.Jason and Chris made over 200 perfect and solid connections; not one leak. We were so impressed by the care they took to protect our things with plastic and to minimize drywall dust. The quality of their work is just awesome and the cost was reasonable and competitive. We highly recommend Fitch Services and will call them for any future plumbing needs. -
Review 40 (2023-03-17 - Rating: 5)
Fitch has been our go-to for home repairs for the past year. We have a mid-century ranch that is suddenly needing all kinds of maintenance repairs. The competent, professional, friendly teams at Fitch have installed new light fixtures and a ceiling fan. repaired corroded pipes in a downstairs bathroom, replaced an old water heater. Nola in the office schedules accurately, stays in communication throughout the process, and the service folks who come to do the work couldnt be nicer. Dont think twice about calling Fitch! -
Review 41 (2024-02-08 - Rating: 5)
Larry and Drew came early in the morning the morning after I called them about our heat not working. They diagnosed the problem, went to get the parts, and had our furnace purring by 10 am. Ive got Fitch Services business card taped inside the cabinet of our utility room and will call whenever we need help with heating or cooling. -
Review 42 (2023-10-30 - Rating: 5)
Jason & his partner showed up to install a heat pump for us on time. Went right to work, no messing around. It was an attic install but they were in and out in record time. I will continue to use Fitch as long as I am able. -
Review 43 (2023-07-28 - Rating: 5)
We’ve used Fitch several times over the last few years and we’ve always been happy with the job they have done. The techs are prompt, polite, and committed to doing a quick and excellent job. We highly recommend them. -
Review 44 (2023-01-30 - Rating: 5)
Fitch Services offer a great staff from front desk to on-site technicians. They are quick to provide support any time of day. We’ve used them for HVAC maintenance, installing brand new heat pumps, and electrical support. They offer competitive prices with quality products. But more importantly, their staff makes all the difference. Professional, knowledgeable, and courteous team members make me come back to Fitch Services every single time. This past time, Jason was a great help in ensuring we had hot water. Super courteous team! -
Review 45 (2023-07-07 - Rating: 5)
Our technician, Larry, arrived on time and was polite and courteous. He cleaned out the condensation line on our HVAC unit, answered our questions, and gave us some pointers on how to keep the unit running efficiently. We would definitely call Fitch Services for future HVAC needs. -
Review 46 (2022-05-25 - Rating: 5)
Chad and Liam were professional and prompt. Liam was able to quickly fix what turned out to be a simple electrical problem. Chad took the time to discuss options for me to consider for a leaking faucet that was not going to be that simple to fix. He gave me detailed advice as to what to purchase if I decided to install a vanity in addition to a new faucet, considering the costs involved. I was very pleased with Fitch Services and will call them again as needed! -
Review 47 (2024-11-16 - Rating: 5)
Danny was terrific! Fitch is one the few that do Saturday emergency calls. -
Review 48 (2021-09-13 - Rating: 5)
Outstanding service! Fitch has been my service provider for plumbing and HVAC over the last couple of years. Interactions with the owner, front office staff and technicians have always been positive. Two examples stand out: 1) When my sewage pump went out in my recently renovated basement, the technician recommended I go back to the contractor since the pump was less than a year old and should have been covered under warranty (which it was). The technician could have easily sold me another pump, but ended up saving me money. 2) Most recently, my ancient heat pump broke down. I told Mr. Fitch that I would only be staying in my house a couple of more years. Rather than upselling a more expensive model, he recommended one that was both energy efficient, and more affordable than the premiummodels. While good service can still be found, it is extremely hard to find a company with integrity, quality, work and customer service together. FITCH will continue to be my company of choice for my electrical and plumbing needs! -
Review 49 (2022-08-25 - Rating: 5)
Our experience with Fitch was great! Chris and Brent were kind and attentive and did a great job helping us. They even called over the weekend to see how the repair was working and if we needed more help. Working with the office on scheduling was also a great experience -- everything went just as planned! Thank you all! -
Review 50 (2024-02-17 - Rating: 5)
Jason and Bradley cleaned up a mechanical and financial mess left by our former HVAC company. They were knowledgeable, professional, patient and helpful. Most of all, they fixed everything! -
Review 51 (2020-06-19 - Rating: 5)
Great experience with the installation of a new water heater. Discussed what was wrong with the old one and alternatives for replacement. Techs were professional, courteous and willing to explain steps they were taking. Installation was done quickly and efficiently. They definitely exceeded Fitchs promise of Exceptional Service and Customer Satisfaction. I highly recommend Fitch for your Heating/Cooling/Plumbing and Electrical needs. -
Review 52 (2024-12-19 - Rating: 5)
Fitch did an excellent job replacing our galvanized pipe from city meter to our house. Danny was very courteous and communicated well at each step of the process. -
Review 53 (2023-04-13 - Rating: 5)
This firm was very highly recommended by a neighbor when we needed a new hot water heater, then HVAC repair, and we are extremely pleased with all of their services to date. Professional, on time, knowledgeable and well-qualified, we plan on using them again for future needs. Its a pleasure to deal with a professional outfit without the drama. -
Review 54 (2022-06-09 - Rating: 5)
Our 25 year old air conditioning unit finally died as soon as the weather started heating up. Fitch was able to schedule a technician to come out within a few days to get the whole thing replaced and up and running. Nola in the office was incredibly responsive. She answered all my emails and all my questions quickly and with a great attitude. All of the guys who came out to give us an estimate and then actually install the new unit were professional, courteous, and on-time. When we had a concern about the thermostat, they came right out the next day and sorted that out for no charge. The cost was very reasonable and I would highly recommend them to anyone. -
Review 55 (2018-09-07 - Rating: 5)
Very best service and support on lots of home repairs. I have had Fitch handle several things at my home including dishwasher, garbage disposal, gas range, and most recently whole new heat pump/AC unit. Every single technician that came to my house was polite, professional, and knowledgeable. Service was always completed professionally within my budget. Prices are competitive locally and quality of work is outstanding. -
Review 56 (2024-01-17 - Rating: 5)
The team installing my new HVAC system was cheerfully efficient, respectful, and attentive to detail. They communicated clearly and cleaned up after themselves. Im grateful! -
Review 57 (2022-07-25 - Rating: 5)
During mid-July heat, our HVAC wasn’t working. I called a number of repair services and Fitch was the first to respond, getting a tech to us the same day. For that, they have to get at least a good review. But Nola on the phone and Thomas, our tech, were very professional and friendly. Thomas diagnosed the problem and, in less than 24 hours, they determined the motor needed to be under warranty had it delivered and installed in less than 24 hours. That deserves five stars. -
Review 58 (2022-06-21 - Rating: 5)
I say this without hope or agenda, and I am certainly not blowing smoke, but Liam and Alex are some of the most professional and kind people I have EVER had the good fortune to have met. My parents (for a long while now) have had an electrical issue in their garage. An issue that, up until today, couldnt be figured out by multiple technicians. Liam and Alex arrived and had it fixed within a couple hours. I will say it again, hand to heart, these two have gone above and beyond to make sure that my parents had everything they needed. They worked exceptionally hard, were generous with their time when my curiosity asked questions, they didnt stop until the job was done and the issue was fixed, and they showed great care for the property. In my, close to 40 years, I have seen a lot of workers come to locations and again, I have NEVER seen two more dedicated souls than these two. You will forever have our business, no matter at my parents home or my own. Thank you for everything. It is truly and very greatly appreciated -
Review 59 (2023-05-30 - Rating: 5)
We are selling our townhouse and needed to have our AC unit serviced for the summer. Nola scheduled the appointment and let me know they would be at our home between 12 and 4. She called to let me know a more precise time they would arrive, and they were right on the money! Fitch came highly recommended, weve used them before, and we will continue to recommend them! -
Review 60 (2023-07-11 - Rating: 5)
Very pleased with my experience and happy to have found Fitch! I will definitely use them again if other electrical issues arise. They do a lot of work in my neighborhood and I understand why. -
Review 61 (2022-10-09 - Rating: 5)
We had Fitch install lights in a few room in our house. The technicians, Liam and Alex, did a very professional and clean job. Alex walked through all the lighting options during the quoting process. The installation, which was scheduled for a day and a half, was actually done within a day. Very pleased with their work. -
Review 62 (2022-07-25 - Rating: 5)
You need to be able to trust people when you dont know about HVAC systems. From the service person to the scheduler to the installers and on to the owner, there is high level of competence at Fitch Services. More importantly, I never felt like I was being hustled into upgrading my system. I was given options, the pros & cons of each and had all my questions answered in terms I could understand. The service I received was outstanding. -
Review 63 (2023-07-25 - Rating: 5)
(Thomas) from Finch services helped me on an emergency call as no air conditioning in one of my Airbnb ‘s.Not only did he fix the problem in extremely hot whether he went above and beyond to make sure I would not have that problem again.Thomas I cannot thank you enough!Finch services is certainly lucky to have you !!! -
Review 64 (2024-02-14 - Rating: 5)
Always there for our family operated rental business when we cantmake it toba unit. Speedy resolution, great customer service, will take time to walk through multiple solutions and doesnt always push the most expensive option. -
Review 65 (2019-06-30 - Rating: 5)
I knew of Fitch Services and their technicians via my place of employment. The technicians honest and forthright approach to their work was very much appreciated. Weve lived in our 80+ year old for about 2.5 years. From my experience with Fitch at my place of employment, they were initially contacted to come to our residence to address a clogged kitchen sink drain line. It was suggested to us we replace the drain line instead of snaking it. When the old drain line was cut out and shown to me, it was amazing anything had gotten through that line! Glad we chose to replace it. At the time of that work, we also inquired about replacing/updating all the galvanized supply lines in our home. Among other things, the old, galvanized pipe hot water lines in our second floor bathroom had very restricted flow. The scope of the work needed and how it would be done was discussed to make sure we understood where holes in the wall and ceiling would need to be made to access the work, the potential wed be without water for possibly 2 to 3 days depending if this or that happens, and what wed be responsible for, such as fixing/re-plastering the holes. We appreciated the honest assessment of how the project might or would go. All that was discussed before the estimate was put together. Once the estimate was received, my wife and I discussed it and agreed to move forward with the project without getting other bids. Again, all based on the work theyd done at my place of employment. While the technicians were on our project, they kept us updated with daily conversations towards the end of their working day. The technicians treated us both with respect and made sure all our questions were answered thoroughly. The finished project has been great! We were excited to finally have full flow of the hot water! Fitch is now our go to plumber. -
Review 66 (2024-05-08 - Rating: 5)
Regular service by Thomas was perfect. Efficiently carried out and left no mess of any kind. Identified need for cleaning fan motor to avoid future problems. -
Review 67 (2024-11-05 - Rating: 5)
Fitch Services installed both of our A/C units and provides excellent, prompt, courteous service. Larry spent extra time explaining how to program our Honeywell thermostat. Highly recommended. -
Review 68 (2024-11-15 - Rating: 5)
Trevor showed up exactly at the time i was told he would and thats important to me people keeping their word. He was knowledgeable and explained what he was going to do and had it fixed in no time. He was a great representative for Fitch services and i will definitely use them again when needed. Im new to the area and was looking for a reputable plumber/company when my leak happened, glad that the people i asked recommended them. -
Review 69 (2024-03-13 - Rating: 5)
Larry showed up both times early In the visit window (and the office called to anlert me he was coming) and diagnosed my furnace issue (fan motor gone bad). Ordered the part and came back two days later and fixed it in under two hours. Great communication from the office. Great company to do business with. -
Review 70 (2022-10-05 - Rating: 5)
We’ve been using Fitch Services for years and there’s a good reason they’re the first call I make when something around here is broken or malfunctioning! Great customer service, quality work, quick turnaround, friendly, knowledgeable, and helpful techs who genuinely care about the people they are helping. Highly recommend! -
Review 71 (2023-02-27 - Rating: 5)
Our backed-up toilet(s) issue was handled with professionalism, kindness, humor and follow-through by Chris and Trevor. They ran into unexpected problems which they solved with a-plumb. Thank you so much for your amazing service and fortitude! -
Review 72 (2022-12-13 - Rating: 5)
We first used Fitch to buy a generator and from there went on to everything else you need for a house that they provide (plumbing, electrical, HVAC, water treatment system). They are incredibly nice, ethical, honest, and do super work. We would suggest to anyone that they use Fitch. -
Review 73 (2024-01-05 - Rating: 5)
Friendly, Prompt, Professional. Brent did a great job unclogging our kitchen drain. Will definitely use Fitch Services again. -
Review 74 (2024-06-28 - Rating: 5)
The response time was excellent and Larry was friendly, courteous and professional. He solved the problem without difficulty. -
Review 75 (2018-07-14 - Rating: 5)
I have used Fitch Services 4 different times. Three times for electrical work and one time for plumbing. With each service I have had a very positive experience with professional staff and excellent results. They are reliable and dependable and I will continue to use them in the future. -
Review 76 (2014-11-12 - Rating: 5)
We had Fitch fix both our AC and furnace. We spent about two years trying to fix our AC with another company and eventually basically gave up. In a last ditch effort we called Fitch and they fixed it in an hour.Last Saturday our furnace broke. Within a few hours after calling them they had somebody at our house. While they werent able to fix the problem on that visit they were back first thing Monday and were able to get it working in no time.All people I worked with from the woman that scheduled our service to the technicians were friendly, knowledgeable, and professional.All in all - it was a great experience! -
Review 77 (2018-07-23 - Rating: 5)
Ive used Fitch for two separate home installations - both were completed professionally and promptly and prices were fair and in line with other companies. Im very pleased with Fitchs workmanship and responses to questions after installation. Id be happy to use them again. -
Review 78 (2024-05-20 - Rating: 5)
Came right away, fixed our AC problem at reasonable cost. Another great experience (of many) with Fitch Services. -
Review 79 (2021-11-07 - Rating: 5)
Can’t say enough about Fitch and their electrician Liam in particular. Electric meter ripped off our house and he worked Friday evening and Saturday to get power back as soon as possible. Extremely helpful in navigating reconnection with third parties, and mindful of the property while reinstalling. Absolutely recommend. -
Review 80 (2018-12-26 - Rating: 5)
Fitch Services was great. They answered my call on Christmas when I was expecting to leave a message. Since my issue was not an emergency I asked them to call in the morning. They called that morning, came that afternoon when they said they would and were done in less than 30 minutes. The plumbers were very professional and friendly. Patty, who took my calls was also very friendly and helpful. -
Review 81 (2024-05-16 - Rating: 5)
I wish I had found them sooner!!!! This company is amazing. Used them the first time six months ago when my well pump went out. They came out THAT DAY (three times, mind you), until they were able to figure out the problem, and then two of their technicians, who had the next day (Saturday) off, came back out at 7:00 a.m. to replace my well pump. Their service was excellent, and their prices were reasonable- much less than wed anticipated.Today (as of this writing), we had issues associated with our water (not due to their previous work- our house is more than a century old), and Jason, one of the techs who replaced my pump six months ago, was out here in less than an hour after I called, and we live half an our outside of town. He diagnosed and fixed my problem on the spot, and again, the price was half of what wed anticipated. I will NEVER call ANYONE other than FITCH for any of my plumbing, electrical, heating or cooling needs. I cannot recommend this company enough! -
Review 82 (2020-12-01 - Rating: 5)
Had a pipe leaking in our garage. Brent came out after-hours and pulled into our driveway 10 minutes after I called. He had the pipe repaired in under 5 minutes. He was very professional and kind. The cost was very reasonable, and the receptionist very helpful as well. -
Review 83 (2024-03-01 - Rating: 5)
Good experience with knowledgeable technicians. I appreciated receiving an advance call announcing when techs would arrive. They answered all my questions, were friendly and helpful. -
Review 84 (2024-02-25 - Rating: 5)
Jason was great! An unexpected service call for my gas furnace. Jason showed up the same morning I called and solved the problem. -
Review 85 (2023-06-27 - Rating: 5)
20 plus years of excellent service. Plumbing Heating and Electrical services done right the first time. Just installed a surge protector at breaker box ... thanks Liam. -
Review 86 (2014-10-29 - Rating: 5)
Fitch Services did our recent Air Conditioning checkup. The technician arrived on time and was extremely helpful, answering questions, etc. He did the job quickly, and even brought forms for Dominions tune-up program. We didnt even have to pay as the Dominion program covered the cost! -
Review 87 (2014-10-27 - Rating: 5)
I recently had a need for air conditioning service and just didnt want another day to go by without sharing the experience I had with Fitch Services. First of all, they answered their telephone immediately (no long msg about how their options had changed); they suggested several quick fix options trying to get my service working and getting me out of the heat; they had a technician in the area and contacted him and told me they would fit me in and someone would be at my home THAT DAY. Now, that is what I call SERVICE...one cannot go wrong with Fitch Services!! -
Review 88 (2023-11-10 - Rating: 5)
Jonathan was very polite and efficient. He asked questions and identified the problem. Fixed our leak and was finished in less than an hour…. We are very pleased! -
Review 89 (2022-08-10 - Rating: 5)
I called for after hours service. The technician showed up promptly, diagnosed the issue, and was done quickly. Liam was friendly and professional, and I will definitively be calling Fitch services again! -
Review 90 (2023-07-31 - Rating: 5)
One of the hotest days of the year and our system went down, called Fitch and they sent Jason to have a look. Showed up and he had it fixed in no time. Thank you Fitch and Jason you saved the day! -
Review 91 (2017-10-04 - Rating: 5)
For over 20 years we have used Fitch. We have been pleased and any issues that came up were quickly and fairly resolved. Patty is great to work with in setting appointments and getting service scheduled. -
Review 92 (2022-05-12 - Rating: 5)
Ive used Fitch Services in the past and they always do a great job. They are prompt and professional; their technicians get the job completed on the first service call. I would recommend their services to family & friends! -
Review 93 (2016-12-12 - Rating: 5)
Our oil furnace would not stay running. Fitch was able to fit us in to an appointment on short notice. (and this is their busy December time) Brandon observed the operation, made some adjustments, and had it running in one half hour. I will difinitely use Fitch again. Thanks Brandon -
Review 94 (2020-01-15 - Rating: 5)
I have used Fitch Services twice for major work (complete repiping and complete HVAC replacement) in the last two years. They have also performed a number of smaller jobs and maintenance work. They are knowledgeable, fair, and their work is of the highest quality. -
Review 95 (2022-06-10 - Rating: 5)
A\C unit was leaking water. We needed a technician to come out and evaluate the problem. Landon went right to work and found some sort of cloth covering the drain. It was a simple fix but took a load off my mind that it was nothing serious. We highly recommend Landon and Fitch services. -
Review 96 (2023-01-17 - Rating: 5)
They do great fast work and always works out a payment arrangements for my mom. LifesaverI would recommend this company for all your needs and every worker has been polite and courteous TOP NOTCH SERVICE is what I have experienced thus far. Thank You Fitch Services -
Review 97 (2015-05-27 - Rating: 5)
The water main broke from our home to the street. We were insured for such an occurrence by Dominion Power. The power company contracted with Fitch Services to repair the main. Two young men (Chris and Preston) first defined the scope of work with us and submitted it to the power company. A few days later they arrived and completed the repair in one full day.The workers were very professional and were meticulous in returning our property to the way it appeared before all the digging and drilling. They carefully removed and replaced plants, and the gravel in our driveway, and the concrete on our porch.We are very pleased with the work that was done and will call this company again for services and will not hesitate to recommend it. -
Review 98 (2020-10-02 - Rating: 5)
Ive had Fitch Services come to my house twice for plumbing needs. They are very knowledgeable, professional, and efficient.I would highly recommend them for these services. Jonathan was a pleasure to work with! -
Review 99 (2022-07-13 - Rating: 5)
It was a straightforward and precise assessment of our issue. Liam was knowledgeable and very helpful to determine what steps we needed to take. Very much appreciated the excellent customer service and his professionalism! -
Review 100 (2022-10-30 - Rating: 5)
Very good service. They arrived right on time to install a new propane heater and remove an old one we no longer use. Got it done nice and safe. And quickly. -
Review 101 (2016-01-22 - Rating: 5)
I called Fitch Plumbing for a leak just before a big snow storm. They arrived promptly as promised and completed the work in a timely manner, were friendly, cleaned up their mess and presented a reasonable bill. I recommend them. -
Review 102 (2022-06-13 - Rating: 5)
Fitch Services has been taking care of our home for many years. Their technicians have been great. Highly recommended. -
Review 103 (2020-03-03 - Rating: 5)
Fitch Services has done plumbing work for me (water heater replacement in restricted space requiring repiping of water meter). They did fantastic work and the cost was approximately 1/4 of the amount that the major plumbing companies in Charlottesville were asking for. You read that right: 25% of the cost for the exact same work (and they were flexible, allowing for me to purchase the water heater and handle delivery on my own). I am going to exclusively use them for plumbing going forward and will also try their electrical and HVAC service. -
Review 104 (2017-12-01 - Rating: 5)
Adding to my earlier review, this time for electrical and HVAC rough ins:Fitch installed rough ins for electrical (outlets, cans, typical stuff) and an in-ceiling mini split. During the process of selecting an HVAC options and electrical layouts Chris was extremely responsive in working with me to describe out options and prices. Being the project manager for my own job I had numerous questions for Chris during the planning stages, and the installers during the day of. Everybody was extremely helpful and always checked with me if they ran into an unanticipated issue that needed a decision. The work was completed as billed and I look forward to them coming back to trim out the space once the finished walls and ceiling are up.--------I hired Fitch for rough-ins (plumbing, electrical & HVAC). This review is for plumbing. Chris (president) came out to look at the space and provide the quote. Price was reasonable and he was very responsive. The plumbers (Brent & chris (dif chris)) took 2 days to do the work and did an absolutely awesome job. They walked the job with me first thing to make sure we were on the same page with where things were going to go and circled back with me throughout the day as they found a few things they needed to work around. The plumbers insulated the pipes in the ceiling and did a great job of hiding the waste lines in the garage ceiling before running them along the side of the ceiling which will enable a soffit to hide them. Both of these things were discussed as not necessary/possible during the original walk through with Chris so I was very pleased to see Brent take the initiative to do it right. Brent also knew his stuff when it came to the joists. He explained to me that he couldnt cut through the engineered joists and had to come up with a work around (Ive heard horror stories where contractors just cut through support structures against code...). The only miscommunication was about the tub (they put one in with plastic sidewalls instead of leaving it open for tile work). But that was more my fault for not clarifying and in the end itll save me some money and it looks good for what will be a little used shower. All in all Id recommend Fitch for future plumbing work in a heart beat. -
Review 105 (2015-02-05 - Rating: 5)
Im a landlord and homeowner in Charlottesville, and Ive used Fitch many times over the years. They always show up on time and do a great job. If there are any problems with a repair, or emergencies, Patty always gets a team out same day to fix it without any hassle. Good people! -
Review 106 (2021-10-21 - Rating: 5)
Very responsive. Loved our technician, who spent 5 days at our house. They stayed late on the final night just to make sure they finished on time as promised. Would highly recommend. -
Review 107 (2022-05-16 - Rating: 5)
Thomas, the technician, was professional and did the work quickly and explained everything he was doing. It was a pleasure working with him and we highly recommend Fitch Services. -
Review 108 (2018-03-07 - Rating: 5)
Company is first class and always aims to meet the requirements of their customers. Phones are generally answered by Patty--first rate approach to meeting needs and managing schedules.. Technicians are very competent, arrive on time, and provide good counsel and advice regarding plumbing/water services. Were not going to use any other plumber in CVILLE--why would we when are wants, needs, and expectations are met. -
Review 109 (2022-05-19 - Rating: 5)
The Fitch Services technician, Thomas Hughes, was excellent: He was on time, found the problem right away, and fixed the problem in short order. We highly recommend Fitch Services! -
Review 110 (2018-11-30 - Rating: 5)
Fair pricing, good work, nice folks, and prompt service. Weve had to do significant plumbing work at our house and have been very pleased with everything Fitch has done for us. -
Review 111 (2024-01-24 - Rating: 5)
Great service, on time, reliable, knowledgeable. We use them for our generator, plumbing, electrical and now our HVAC. -
Review 112 (2024-12-19 - Rating: 5)
They are responsive, professional and always fix my problem right away! -
Review 113 (2022-07-27 - Rating: 5)
Landon And Bradley installed our new hvac systemToday They did it all in about 4 and a 1/2 hours And were very professional and very friendlyA highly recommended Fitch Services -
Review 114 (2022-08-03 - Rating: 5)
Fitch was discovered by me in an emergency on SIRI asking for a heating contractor they ultimatly replaced my hot water heater,and then my heater.I found them very reliable and professional. -
Review 115 (2023-08-27 - Rating: 5)
Excellent service - they were able to help me out immediately when I had a flood in my basement. Polite, professional, knowledgeable- great experience all around! -
Review 116 (2024-06-08 - Rating: 5)
Rep was great. Explained everything and how to maintain HVAC units -
Review 117 (2022-05-05 - Rating: 5)
Service could not have been better. Totally prepared prior to arrival, professional, courteous, and capable. Water heater was replaced 90 minutes after arrival. All cleaned up. Fantastic! -
Review 118 (2023-04-05 - Rating: 5)
Jason and team could not have been better. Very informative and professional. Job completed promptly. Wonderful to talk with during the work. Couldnt recommend more highly! -
Review 119 (2024-01-30 - Rating: 5)
Thomas was knowledgeable and polite and explained the situation with our furnace and our options very well. -
Review 120 (2020-09-03 - Rating: 5)
Terrific team always polite and prompt from the desk to the techs! Reasonably priced, too! We have used them for electrical work, plumbing, generator maintenance, and HVAC repairs. Very professional! -
Review 121 (2022-01-19 - Rating: 4)
Fitch’s must pride themselves on punctuality because their service truck was driving like a bat out of hell on a cold icy morning, almost running me off the road. But I have to give it to them for trying to help their customers as quickly as possible. -
Review 122 (2024-04-17 - Rating: 5)
The HVAC serviceman was professional, kind, and courteous. Would highly recommend. -
Review 123 (2011-09-01 - Rating: 5)
Ive used Fitch Services on multiple jobs including air duct installation, electrical hookup, air conditioning repair, and plumbing. They always treat us with respect and offer a fair price. -
Review 124 (2024-05-20 - Rating: 5)
Great service and 100% trustworthy! You cant go wrong with Fitch! -
Review 125 (2023-06-15 - Rating: 5)
Landon was on time, checked our complete system and explained everything he did. I feel totally comfortable with Landon working on our system!! -
Review 126 (2023-04-03 - Rating: 5)
Chris was very knowledgeable, patient, and helpful. Repair price was very reasonable. Would highly recommend this company. -
Review 127 (2024-10-28 - Rating: 5)
Prompt, knowledgeable, patient with questions, friendly and solved problems -
Review 128 (2023-07-18 - Rating: 5)
Landon was very personable and friendly, Showed me the bad part of the heat pump that he replaced and explained how it could have gone bad. -
Review 129 (2018-05-29 - Rating: 5)
What a great experience! Technician fixed all issues and did his due diligence. Not only did he fix it but he went above and beyond. Found my new go to! -
Review 130 (2024-11-19 - Rating: 5)
The gentleman did fantastic work! -
Review 131 (2024-06-17 - Rating: 5)
We have consistently had excellent experiences with Fitch Services for all of our HVAC, electrical, and plumbing needs. Highly recommend! -
Review 132 (2014-11-04 - Rating: 5)
Over the years I have used Fitch Services several times for both HVAC and plumbing. I have always received good service that has been both friendly and timely. -
Review 133 (2022-11-27 - Rating: 5)
Thank you for accommodating me on such short notice. Larry was great! He did not make me feel stupid even though the problem was my own stupid fault. :-) -
Review 134 (2022-12-06 - Rating: 5)
Check and replaced electrical box connected to HVAC unit. Friendly, fast service completed in a professional manner. -
Review 135 (2023-06-20 - Rating: 5)
Arrived on time, quickly cleared the clog, answered additional questions, and gave suggestions. Highly recommend and will definitely use in the future. -
Review 136 (2020-09-03 - Rating: 4)
I was initially not happy with the service provided due to miscommunication between the techs regarding the agreed upon quote for electrical work performed. They did reach out to me to resolve the issue. I do appreciate that. -
Review 137 (2022-05-06 - Rating: 5)
We were told by another company in town that it would take 3 weeks to get parts to fix my water heater, Chad B. came out, looked at what needed to be done, had the part on his truck and fixed it in about 30 minutes. -
Review 138 (2022-12-09 - Rating: 5)
Liam was very professional and helped track down the root of our electrical issue. Great service. -
Review 139 (2022-08-02 - Rating: 5)
Jason was very knowledgeable and explained the issue with our air conditioner in detail. Very friendly and professional. -
Review 140 (2021-02-15 - Rating: 5)
Fitch technicians were personable, professional and timely. My issue was diagnosed and addressed quickly and all my questions were answered...Thank you! -
Review 141 (2024-11-12 - Rating: 5)
Excellent installation service. -
Review 142 (2023-06-12 - Rating: 5)
Thomas is an awesome technician! Would recommend him to other potential clients of the company! -
Review 143 (2023-08-10 - Rating: 5)
Fitch has been very responsive and the technician, Landon was very helpful and knowledgeable. -
Review 144 (2022-08-05 - Rating: 5)
They arrived on time and were friendly and professional. They did a great job and we are happy with the service. -
Review 145 (2021-05-02 - Rating: 5)
Quick to call me back even on weekend. Tech was SUPER friendly and efficient. We will use them from now on! -
Review 146 (2024-02-13 - Rating: 5)
We had a flood under the kitchen sink. Fitch came within an hour and corrected the problem. Very professional, courteous, knowledgeable. We use Fitch for all our hvac also and they are competent and easy to deal with. -
Review 147 (2024-11-26 - Rating: 5)
Very nice and professional. -
Review 148 (2023-11-15 - Rating: 5)
I have been a client for years. Excellent repair service on all needs: HVAC, generator, plumbing and electric. The servicemen are friendly and very knowledgeable and always go the extra mile. The office is just as lovely to work with. I give Fitch a high recommendation, they always solve my home issues from leaky faucets to broken attic fans and know my house well. -
Review 149 (2022-06-17 - Rating: 5)
They have saved me twice now!! Same day and completely fixed. Highly recommend -
Review 150 (2023-08-11 - Rating: 5)
Trevor was so professional and efficient. Highly recommend this company. -
Review 151 (2023-05-01 - Rating: 5)
We have used Fitch now for 3 years. They have installed a water softener and dishwasher, replaced all 3 toilets and all 3 hose bibs (one had busted). Always so pleased with the gentlemen that came out. All were so polite and knowledgeable, efficient neat and clean with their work. Very respectful of our home. Prices were more than reasonable.A real pleasure to work with! -
Review 152 (2024-05-28 - Rating: 5)
Very efficient, quick and cordial -
Review 153 (2023-12-17 - Rating: 5)
All employees were very attentive and returned within hours of a small installation issue. Highly recommend this company. -
Review 154 (2023-09-15 - Rating: 5)
We were very pleased with the service and explanations we received. -
Review 155 (2023-12-31 - Rating: 5)
Weve used Fitch for all our home and rental property repairs for years. The people are very kind and knowledgable, the prices are below the competition, and the HVAC technicians are the best in the business! -
Review 156 (2020-04-13 - Rating: 5)
Quick to respond and schedule and very reasonable priced. I chose this company because of their affordability mainly. -
Review 157 (2023-08-04 - Rating: 5)
Ive been a Fitch customer for many years and am happy with their services. Their office staff and technicians are helpful, prompt, and thorough. I highly recommend Fitch. -
Review 158 (2023-07-14 - Rating: 5)
Excellent service and clear explanations of everything that was checked in our furnace. -
Review 159 (2023-12-28 - Rating: 5)
They Always do quality work with friendly efficiency!! -
Review 160 (2023-07-12 - Rating: 5)
Im a long-time customer of Fitch Services. They recently came out to tune-up our HVAC unit. They were easy to make an appt with, the tech called when he was on his way & he was on time, friendly and professional. He also brought some plumbing issues to our attention that hed noticed in our crawl space while he was working, which we really appreciate! -
Review 161 (2023-05-22 - Rating: 5)
Trevor was on time (I got a call saying he was on the way) and did a thorough, careful job, while being respectful, professional, and communicative. We had worried we would have a huge fix on our hands (bathroom ceiling caved in due to leak) but Trevor caught the problem and fixed it -- minimal cost, high quality work, great peace of mind. Thanks, Trevor and Fitch! -
Review 162 (2022-08-08 - Rating: 5)
Fitch has such an excellent team. Jason and Brandon put in my new mini split system and new water heater. They are super nice and trustworthy guys. I also had a main water line put in and sewer cleaning in the past, and Chris was the main plumber. Excellent service with plumbing, too. I have sent them to my neighbor for sewer work. The office staff is wonderful, too. They are my go to company. -
Review 163 (2022-11-17 - Rating: 5)
Repaired pipe in record time and affordable - Thanks for your expertise -
Review 164 (2017-12-24 - Rating: 5)
Very competent, professional and personable. I would highly recommend Fitch for advertised services. -
Review 165 (2024-05-04 - Rating: 5)
Great service, fast diagnosis. -
Review 166 (2023-03-07 - Rating: 5)
Trevor did an excellent job with my plumbing issues. He was professional, courteous and completed the job with confidence. I highly recommend Fitch Services! -
Review 167 (2022-08-01 - Rating: 5)
Chad was exceptional from beginning to end. He was prompt and organized, worked quickly and professionally and explained pertinent information at the end of the service call. I am very pleased with this installation experience and have used Fitch Services for many repairs over many years. I highly recommend Fitch Services. -
Review 168 (2022-05-17 - Rating: 5)
American Standard heat pump on hard lock out. System reset. -
Review 169 (2022-08-04 - Rating: 5)
Quick, clean and efficient! Very pleasant to deal with as well. -
Review 170 (2023-07-06 - Rating: 5)
Landon is great! Respectful and kind--thank you! -
Review 171 (2022-06-25 - Rating: 5)
Larry came, evaluated damage and offered more than one solution. The two men who installed the new unit were courteous , professional and efficient in their work. Great job! -
Review 172 (2022-02-18 - Rating: 5)
My Fitch repairman was the best! He was on time and very professional. Not only did he fix the job he was sent there for(leaking faucet), he always fixed another issue without hesitation! Thank you! I highly recommend this business! -
Review 173 (2023-06-01 - Rating: 5)
Larry did a wonderful job of assessing the problem and fixing it by replacing the old condensate pump with a new one. He then tested the new equipment and reassembled it back the way it was. -
Review 174 (2022-09-13 - Rating: 5)
Jason Davis and co-worker did a superb and efficient job replacing our water heater yesterday, Good communication, follow-up and pleasant nature, thanksTony Zentgraf -
Review 175 (2022-11-07 - Rating: 5)
Great service. Landon was thorough and helpful! -
Review 176 (2020-09-08 - Rating: 5)
Brent and Chris installed our sink and faucet and fixed our shower. They gave us the best rate, come on time, and did a fantastic job. Very happy with their service and highly recommend them. -
Review 177 (2018-12-12 - Rating: 5)
Everything about my experience with Fitch has been fantastic. From Patty who handles scheduling to Brent who made the service call, everyone was incredibly friendly and helpful. I highly recommend them to anyone looking for a fair price and exceptional service. -
Review 178 (2021-01-22 - Rating: 5)
Excellent service at a very reasonable price. Our sewer pipe broke and the Fitch guys did a very professional fixing. Highly recommended company! -
Review 179 (2022-05-05 - Rating: 5)
Since ten years I was wrestling with extreme low water pressure (41 psi) to my newly built house.Neither the builder, nor his plumber or foreman on the building site had an answer to my problem, they did not even know the location of the WPV, or if there would be any at all. Calls to them remained unanswered. One plumber wanted to dig up my front yard to replace the waterline….Chris of Fitch Services had a good look at the situation and around my house, checked the crawl space and incoming water pipe, dug up the earth surrounding the pipe and voilà, he found the original WVP covered with dirt.This problem was fixed in a short time, neat clean work, simply outstanding. I enjoyed taking a shower the first time in 10 years. Thank you Fitch, simply brilliant. -
Review 180 (2023-07-15 - Rating: 5)
Fixed my AC unit very quickly -
Review 181 (2020-09-22 - Rating: 5)
First off, available for emergency calls on weekend. And if youve ever had water leaking from your walls on a Sunday morning, you know this is gold. Professional, courteous, informative, wears a mask. Then we had a follow-up issue that was technically an independent problem. Worked the follow up visit into the schedule and did not charge... amazing. -
Review 182 (2014-10-16 - Rating: 5)
I am proud to say I have been a client of Fitch Services since they began. My family has always received courteous and timely service for plumbing, heating and air conditioning, and electrical issues. They have installed and maintain a whole house generator.That was a fantastic decision. I use their annual maintenance plans for all of my systems.I personally recommend Fitch Services.Barbara G. McMurryMontague Miller & Company RealtorsCharlottesville, Virginia -
Review 183 (2024-11-12 - Rating: 5)
Always dependable -
Review 184 (2018-05-31 - Rating: 5)
As I also commented on both Facebook and Angies List this was a good experience. The service was performed as scheduled and well. There was a glitch in the billing (which can happen in any business) but their own people detected it and contacted me about it and took care of it on their own initiative. Greatly appreciated!