Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Camden, New Jersey

Address: 225 Market St, Camden, NJ 08102, United States

Phone: +1 856-221-8141

Rating: 4.7

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    Outstanding service! We had a plumbing emergency, and Dave responded quickly and efficiently. Dave was professional, knowledgeable, and resolved the issue in no time. Highly recommend him for reliable and prompt service! Thank you!

  • Review 2 (2024-12-08 - Rating: 5)

    David was very polite, informative and did an excellent job. He was very thorough and even cleaned up afterwards. I highly recommend Roto-Rooter and will call them again whenever I have an issue with my plumbing. Thank you so much David!! 👍

  • Review 3 (2024-11-30 - Rating: 5)

    David and Frank - literally are the BEST - day after Thanksgiving my pipers my entire basement is flooded everything went down the drain, LOL literally, this company came up when I googled plumber in my local area everybody came out Frank helped me with my claim super sweet nice guy David came out did exactly what he needed to do took him a little bit longer than he needed to didnt complain super sweet super nice the cleaners came out both those guys were absolutely awesome this company just made everything so smooth so easy they did all the work for me I could literally cry at how great they were!!!! RAISES FOR THEM ALL!

  • Review 4 (2024-12-13 - Rating: 5)

    David T. Was great. Very professional and knowledgeable. Fixed a very difficult clog and educating me on how to deal with this in future. I couldnt have been happier with Davids service.

  • Review 5 (2024-10-02 - Rating: 5)

    Great service clean professional and explained everything to me before preforming any work. Everthing worked out exactly as they planed no hidden cost or funny business . They came out at 1AM and did a great job. The service tech was fantastic and very polite and helpful. I would use this company again if I ever had a problem with my lines or any pluming needs.Thanks much - Mark Guarnere

  • Review 6 (2024-12-12 - Rating: 5)

    Pat from Rotor Rooter worked on a very old plumbing system and perceived until the job was complete. It wasn’t easy, but he did it. Great job! 5 stars!

  • Review 7 (2024-12-08 - Rating: 5)

    David was informative and friendly. He resolved the plumbing problem quickly and provided advice that will help avoid future problems. We are well satisfied with the service.

  • Review 8 (2024-10-13 - Rating: 5)

    David came to auger a clogged commode on a Sunday evening. Showed up within the time frame given. Put homeowner ( elderly woman with dementia ) at ease. Was friendly, professional, mindful and went the extra mile to ensure issue was resolved. Thank you for being an exemplary plumber!

  • Review 9 (2024-12-29 - Rating: 5)

    David did a great job explaining the problem, fixing it successfully, and the steps I can take to help prevent a similar problem in the future. Excellent service!

  • Review 10 (2018-11-30 - Rating: 5)

    We had a slow leak from our kitchen, that we had no idea about. The water was leaking into our downstairs family room ceiling. One morning, a few weeks ago, I went downstairs to find our ceiling tiles falling down and water on the floor! We called Roto-Rooter in Runnemede. They were able to come out the next morning, early! Our first visit was from their master plumber, who assessed the situation. He called in the gentleman who handled the insurance for us. He explained how everything worked with insurance and sat with me while he called our homeowners insurance company to report the incident and gave our insurance company his/the companys information. Everything went very smoothly! The plumber then called in the team who worked to find out exactly where the leak was coming from. While it was a complicated process, they did so pretty quickly. The guys applied an anti-microbial agent and deodorizer (no harmful ingredients and the scent dissipated within less than a day) to the water soaked wood areas upstairs and down, and set up dehumidifiers and fans upstairs and downstairs to dry everything. Then, the master plumber and assistant came back to repair the leak and replace the faulty pipe. After the repair, someone came to our home every day (at a time that worked the best for us!) to check the levels on the dehumidifiers. They were able to remove the dehumidifiers and fans on the 3rd day, as the levels were acceptable. Long review, I know; but this company was awesome and for all of the work that they did and the amount of employees involved, very reasonably priced. We have had plumbing issues in the past and were grossly overcharged by other companies, who also wanted us to buy-up with what I felt were unnecessary scare tactics. We felt very confident and comfortable working with everyone from Roto-Rooter who came to our home. Great job, thank you Roto-Rooter! We would definitely call on you again (although I hope we wont have to!).

  • Review 11 (2025-01-03 - Rating: 5)

    My plumbing expert was very knowledgeable on how to fix my repair and gave great advice on how to prevent future clogs

  • Review 12 (2025-01-06 - Rating: 5)

    The service was excellent n are service worker Dave was the best n perfect to the Tee with everything that included fixing are basement flood .!! Thanks Dave .!!

  • Review 13 (2021-12-07 - Rating: 5)

    I love love love Nick!! He has helped me tons and is always will to help and educate! Him and his team we out yesterday and where amazing!! He is an asset to the company and super sweet! Thank you thank you thank you!! I will save and always use Roto rooter and request nick for sure!!

  • Review 14 (2024-11-23 - Rating: 5)

    Service was good, he was very nice. Did a good job answered my questions & I appreciate that the company has emergency hours

  • Review 15 (2024-06-24 - Rating: 5)

    If it’s going to break, it will break on a weekend. Drainage problem reported at 8:45 am. Text with RR 5 minutes later. Tech arrived within an hour. Problem turned out to be small and was quickly fixed. Area cleaned. Very nice techs done in less tan 30 minutes. Charge very reasonable. Will use them if there’s a next time.

  • Review 16 (2024-09-27 - Rating: 5)

    David Lu was extremely professional and knowledgeable. He fixed the problem quickly. I would recommend him to anyone with plumbing issues!

  • Review 17 (2024-12-04 - Rating: 5)

    The crew was very through and explained everything before handFrank #3286 and team answered allMy questions and gave us notice when things would get loud as I work from home.

  • Review 18 (2024-12-21 - Rating: 5)

    David was professional and courteous, while examining my water heater for workability.

  • Review 19 (2024-10-22 - Rating: 5)

    The plumber was very nice and professional solved my issue quickly. Great job would totally recommend for a job.

  • Review 20 (2024-10-29 - Rating: 5)

    Dave was very professional and took his time explaining the problem and the best way to solve it. Got us back up and running in no time.

  • Review 21 (2024-07-17 - Rating: 5)

    Technician was really nice guy and did a great job. Even fixed something local plumber should have fixed when he was here before.

  • Review 22 (2024-10-28 - Rating: 5)

    Work was done well and employees considerate. While work was done well cost exceeded the quote given.

  • Review 23 (2024-12-22 - Rating: 5)

    The plumber tech David was very professional and a nice person. Solved the issue right away.

  • Review 24 (2024-10-25 - Rating: 5)

    David was informative and personable. Got right to work and did a great job

  • Review 25 (2025-01-05 - Rating: 5)

    Took 2 visits for parts but fixed my problem with no issues.

  • Review 26 (2024-07-07 - Rating: 5)

    Richard was very knowledgeable and took care of our clog. Thanks again roto-rooter great job!

  • Review 27 (2024-11-08 - Rating: 5)

    David was beyond excellent taking care of one of our properties!!! A+

  • Review 28 (2022-05-31 - Rating: 5)

    First, I was so excited that they were opened on a holiday weekend because most others were closed. The scheduler had such a calming confident voice which definitely calmed my concerns. She assured me that they WILL take care of my situation. The plumber arrived on time. He also had a very beautiful attitude, happy to be at my home to help. He was very professional. They explained everything in detail about what they were going to do and the price of each step so that there we NO surprises concerning the bill. To my delight everything was fixed within 10 minutes. I was a very very satisfied customer. Thanks everyone.

  • Review 29 (2023-03-14 - Rating: 5)

    Richard was my tech. He was extremely friendly and kind. He was very informative and assured me that he would be the one to get the job done. It took him no longer than 5 minutes to complete the job. Richard was great and I am satisfied with my service.

  • Review 30 (2023-06-20 - Rating: 5)

    I had a new kitchen faucet installed by Bobby Zmirich who is very professional, cordial and accommodating. Hes a very good communicator in explaining what hell do and what needs to be done if a work-around or part is needed. He even took care of the leftover refuse for me.

  • Review 31 (2022-10-16 - Rating: 5)

    My tub was barely draining. I scheduled an appointment at 2 and by 3 the technician was here to fix it (and on a Sunday at that!) The service was super fast. The man was very nice, provided us a deal to get some money off, and the drain cleaning was done within 10 minutes. The service was definitely pricey, but I’ve never had any kind of plumbing repairs so I’m not sure if it was within range of normal prices. Either way, definitely worth it and would use them again!

  • Review 32 (2024-10-18 - Rating: 5)

    They really helped us with a flood we had in our house. Everyone was so professional and kind.

  • Review 33 (2022-10-29 - Rating: 4)

    The guy who came to our house was quick, nice, and We felt alot more comfortable with him being in the house, unlike other companies before. Im usually the person who doesnt trust, but he kept us in the loop about what was going on, when he had to go pick up a part he told us exactly where he was going and when he would be back, came back right away unlike other companies have in the past, and got the job done in a few minutes.. This company has quick appointments (i went online the day before and set it up for the following morning), fast workers too..My one problem was the price. I paid 480 dollars just for him to replace and connect a pipe? I had all the new parts there for him other then the pipe sleeve, I even bought a new sink faucet and water valve that needed to be replacedthe day before, all except one thing, the pipe sleeve. I dont understand how a couple minute job and one part costs as much as it did, but Im grateful it was done quick.

  • Review 34 (2024-10-01 - Rating: 5)

    Very satisfied with getting my drain cleared when another company could not.

  • Review 35 (2022-04-08 - Rating: 5)

    We were in a pinch when our kitchen sink backed up (a recurring problem) as I was cleaning up from dinner, and our usual plumber was not available in the evening, so we called Roto Rooter. They were so responsive, and the person on the phone was friendly and explained the process well. The tech arrived within one hour of my call, and he was very friendly and professional. He clearly knew what he was doing and did a much more thorough fix than our regular plumber had ever done. He even gave us tips to prevent our issue from recurring. It was definitely more expensive, but came with a 6 month guarantee which puts my mind at ease for a while. Will absolutely use them again!

  • Review 36 (2022-04-12 - Rating: 5)

    I had great experience with Roto rooter today. Will definitely use them again. Here are a couple reasons:- phone system is easy. Get to talk to real person instead of computer system/ leaving voice mail- they came out RIGHT AWAY while other company wanted to schedule me for until a week later- free and honest estimate- got it fix right ways. Less than 3 hours, from placing the call til the plumber leaving the house.- the plumber was friendly, professional, clear, courteous , clean, and quick.Highly recommended!!!

  • Review 37 (2023-01-21 - Rating: 5)

    I really appreciate their service, very professional and timing. They even came on weekend. They also did clean my vlogged drain at around 30 feet. Also did fixed my kitchen sink which is dripping and didn’t charge for it. Best thing , they gave six months warranty. I would recommend.

  • Review 38 (2023-06-25 - Rating: 5)

    Bobby was professional, courteous, and demonstrated excellent customer service in my home. He went above and beyond by extending a discount that I did not expect. That was very generous of him. I would recommend him to anyone in need of services from Roto Rooter.

  • Review 39 (2023-02-20 - Rating: 5)

    Never felt more inclined to leave a review in my life. Our main sewer line had clogged on Sunday and with a full house and a 2 year old, not having the ability to use toilets or the shower was dreadful even for a day. Edgar was on-site bright and early, listened to everything I said and explained, told me every step he would take, and what took me a full day of attempting to resolve, he had it cleared in what seemed to be a blink of an eye. Not only was he obviously highly trained and professional, but he took the time to tell me how to prevent issues in the future, where problems may arise, and most importantly, treated me like family. I can’t say enough about my experience with Edgar and Roto Rooter. This company has earned a customer for life God forbid I ever need them again!

  • Review 40 (2021-12-14 - Rating: 5)

    Frank Rivera was professional, friendly, and extremely helpful. He was transparent regarding repairs and pricing and did his best to work with our finances. The crew was also great to work with. Very pleasant and answered all of our questions. They came quickly and finished the job efficiently. Very comforting during such a terrible day.

  • Review 41 (2021-11-10 - Rating: 5)

    Gary was very nice. He told me what he thought was causing the leak, told me the cost and was done his repair in a few minutes. He was very personable and patient with my three kids and puppy running around. I will definitely recommend them and use them if needed in the future.

  • Review 42 (2021-07-21 - Rating: 5)

    The company sent a plumber the day after I called about a leak behind the wall near my kitchen sink. He arrived earlier than I expected, which was great with my work schedule. They did call a half hour prior to his arrival, so I wasnt surprised. Ken was able to diagnose the problem quickly and fix it efficiently. While he was easy to talk to and get along with, he was also up front about pricing and let me know everytime there may be a price change throughout the process.

  • Review 43 (2022-02-12 - Rating: 5)

    Great company to work with and even greater staff. My technician Gary was outstanding, on time, and very professional. He fixed my plumbing issues same day and knew his job very well. Highly recommended!

  • Review 44 (2024-12-30 - Rating: 5)

    Dave was absolutely the best!!! Thank you so much!!

  • Review 45 (2021-05-16 - Rating: 5)

    Mustafa was polite and efficient. He did a great job with the installation of our new water heater. The cleanup was fantastic as well. He was very personable and easy to communicate with. I would recommend him for to anyone for future projects.

  • Review 46 (2020-10-20 - Rating: 5)

    Rob Jones was our technician and he was wonderful. Not only was he on time, polite and knowledgeable about his craft, he had on PPE to protect himself and my family. Rob came to our home and fixed our problem within an half hour. For any and all of our plumbing needs we will for sure request that the company sends out Rob to our home. He’s that good!!! Thanks again Rob for a job well done and I hope this good review means something to the company and your boss.

  • Review 47 (2024-11-24 - Rating: 5)

    The tech who’s snake my toilet and pipes did a great job cleaned up the toilet area after he was finished and was very professional

  • Review 48 (2021-12-02 - Rating: 5)

    Called Roto-Rooter due to a clogged sewer pipe. They came out within 1 hour to resolve the issue. They were extremely professional, reasonable, and helped me understand my options. I appreciated that they were transparent and kept me updated through each step. I highly recommend and would definitely use them again.

  • Review 49 (2021-05-30 - Rating: 5)

    A gentleman by the name of Moustafa arrived at my home and was absolutely wonderful. He was so courteous and respectful to my family and my home. He had my issue fixed so quickly and left my home better than he found it. Not only would I recommend this company,but I hope someone gets the pleasure of meeting this man.

  • Review 50 (2021-05-16 - Rating: 5)

    So very grateful for RotoRooter! We had a leak early on a Sunday morning, water everywhere! They gave us a 2 hour time frame in which a manager showed up to check the status of emergency within the half hour. Mustafa our technician arrived right behind him! He was able to find the problem quickly and repair everything. He explained everything he was doing along the way and was able to easily answer all my questions. Thank you!

  • Review 51 (2021-10-12 - Rating: 4)

    I asked Roto-Rooter to come out to check why our shower wasn’t getting hot. We had just moved into our new house. There was nothing wrong with the shower. The water wasn’t getting hot because the seller installed the valve upside down. They still charged me more than$300 even though there was nothing to fix.Update: The manager contacted me and offered me a 50% . They were very responsive and concerned with my concern. They acted appropriately and professionally. Since they didn’t overlook this and address it quickly I would recommend them.

  • Review 52 (2022-08-30 - Rating: 5)

    The technician Bobby was professional and very proficient in unclogging my toilet. I have had two other plumbing companies come here and told me I needed a new toilet, and it could not be unclogged. Bobby was willing to go all the way step-by-step to unclog the toilet, even offering taking it out and cleaning it to unclog it. So I am grateful and I appreciate Roto router tech Bobby so much !! Camden NJ office for the record

  • Review 53 (2021-11-12 - Rating: 5)

    We needed our exterior sewer pipe replaced.They came out they were courteous efficient they cleaned up after themselves and they replace the whole pipe in an hour they replace the dirt they didnt break my sidewalk or my walkway absolutely hundred percent quick and efficient use Roto-Rooter. I am beyond thrilled with their excellent service and work.

  • Review 54 (2022-10-25 - Rating: 4)

    While my wifes experience with the plumber at the house was not good, I have to admit Roto-Rooter made it right. Our clogged drain was fixed. Roto-Rooter was responsive and address the issues immediately. For that I would recommend and will do business with them again should I have any further plumbing issues.

  • Review 55 (2021-04-03 - Rating: 5)

    It was a pleasure to get to meet our Plumber Ky today. His professionalism combined with his knowledge and personality was comforting. We knew as soon as Ky walked through our door we were not going to get scammed. We felt confortable letting him into our home. He had his mask on at all times and so did we. Not only did he fix the problem but he gave us lots of advice to prevent our problem from reaching. Thank Ky for you’re work ethic, integrity and honesty.

  • Review 56 (2021-03-27 - Rating: 5)

    The service provider arrived ahead of schedule, which was a pleasant surprise. He was friendly, professional and informative. He went out of his way to shop for our new toilet and completed the install the same day. Great Service!

  • Review 57 (2024-12-14 - Rating: 5)

    I was pleased with how my situation was handled and I would reference you guys.

  • Review 58 (2021-06-29 - Rating: 5)

    Moustafa was awesome! He repaired my dishwasher line in just a few minutes after me having had multiple other plumbers come out that couldn’t help me. He also repaired a bathroom sink drain. He was quick, professional, and very friendly!

  • Review 59 (2021-08-09 - Rating: 5)

    They showed up very quickly and immediately got to work. There were two plumbers (Jacob & Al) working on the leak and someone to help with remediation (Frank). Al and Jacob did a fantastic job identifying the problem and fixing it. Frank walked me through the claim process and was very upfront about costs. He even talked to the insurance company for me. I went from being rather nervous about the extent of the problem to feeling like everything was being taken care of professionally and at top quality. I cant believe how fast it all has been dealt with. I am extremely thankful I called Roto-Rooter.

  • Review 60 (2021-09-26 - Rating: 5)

    The plumber who came out to my house was not only on time but early. I received a phone call first to ensure I was home which is always a nice touch. The plumber fixed my garbage disposal and the leaks under my sink. He was professional in demeanor and while working. He ensured I tested everything out and cleaned with a solution before leaving. I always appreciate great customer service and attention to detail.

  • Review 61 (2014-12-09 - Rating: 5)

    Confirmation e-mail came within minutes of setting up online appointment for the next day, and confirmation call came first thing in the morning on the day of the visit.Their rep was right on time, spoke with me at length about what he felt the problem was and how to approach fixing it. He was clean, very professional, and their prices for the work they did was quite reasonable.I will hire them again without hesitation. I wish all companies I deal with were like this!

  • Review 62 (2021-12-16 - Rating: 5)

    Chris was super respectful, helpful, and informative. He explained each step he took to replace the toilet wax ring and replace the leaky shut-off valve, I felt very informed and I always appreciate someone taking the time to educate me. It was an overall good experience and I look forward to using Roto-Rooter in the future.

  • Review 63 (2020-10-28 - Rating: 5)

    Amazing service! We had a backed up pipe outside of the business. They were out within the hour, flushed the line and got us back up and running in no time! The service guys were professional and kept us in the loop on what exactly was going on, pricing, etc. We will definitely be using Roto-Rooter for any future issues.

  • Review 64 (2021-10-20 - Rating: 5)

    Gary was an hour early for appointment time. He was very professional, qualified, knowledgeable, thorough and friendly. He completed the job in an hour and explained things and gave advice on preventing future clogs. He cleaned up when he was done. He was very kind to me and my dog.

  • Review 65 (2023-05-19 - Rating: 5)

    When the technician was here, he mentioned an annual service plan as the design of our trap going to the street which was installed in the 1970s is faulty and tends to clog. We still have not heard the details or the cost of the annual service agreement, but are still very interested in it, please have someone respond at their earliest convenience

  • Review 66 (2021-05-16 - Rating: 5)

    We had a broken valve on a pipe in our basement. Roto-Rooter was the only company we called that could get us a technician in any decent time window. We were told that someone would be there by 2PM, and Moustafa arrived at exactly 2PM as promised. Prior to that we were actually visited by one of the representatives from the office in Runemeade who came just to do a wellness check and inspect the pipe in question. I really appreciated that.The work only took Moustafa roughly 15 minutes, and it was done very well without any further issue. Only negative thing I can say is that the price for labor is pretty steep, especially for such a quickly done job, however I know how much plumbers charge and expected to pay in that price range anyway. In the future Ill probably just fix an issue this small myself, but would not hesitate to use Roto-Rooter or Moustafa again for any larger projects.

  • Review 67 (2021-10-01 - Rating: 5)

    I called Roto-Rooter for a clogged kitchen drain. I had previously called a different company beforehand but they were unable to solve the issue. The service personnel Mr. Moustafa Alhaj was very courteous and professional, he said that he would try and do his best and if he was not able to declog it he would not charge me a single penny for his visit and would reschedule a new appointment to bring in equipment more suitable for for the job. It didnt even take him an hour when he had informed me that he was able to successfully clear the drain pipe. He charged me a very reasonable price and even gave me some tips on my kitchen sinks condition. I seriously recommend this company for any and all plumbing related issues you encounter. ask for my guy Mr. Moustafa Alhaj he did a really good job!

  • Review 68 (2022-06-18 - Rating: 5)

    Very fast, friendly service. My technician pinpointed the problem, gave me an estimate, and had the job done in under two hours. I appreciated the quick response time of the company, and not having to wait and worry all weekend about the leak. Thank you, Roto Rooter!!!

  • Review 69 (2022-06-22 - Rating: 5)

    Roto Rooter was great. They came right away, and started fixing my plumbing issues. Very knowledgeable, explaining and showing me what the problem was, and fixed it fast. Clean-up was great, they did everything.

  • Review 70 (2022-01-06 - Rating: 5)

    Long story short a small job turned into a big job and by dinner time they had my full system up and running. Frank was my point of contact and he answered any questions I had and was available to talk whenever I needed to ask him something. Everyone that showed up was professional and helpful as well. Would recommend them.

  • Review 71 (2022-10-01 - Rating: 5)

    Drain was cleared super fast. Roto-router were here prompt and got the job done in an effective manner. You pay for the years of knowledge not the few minute drain service, we’ll worth the price.

  • Review 72 (2021-07-31 - Rating: 5)

    We have a big job to get done over the next few days. The techs we met so far have been professional and knowledgeable. The tech, Kyree Coleman who came out Saturday morning thoroughly explained the job at hand. Did his work quick and efficiently. Than took the time and answered all of our questions that put us at ease regarding the work that will be performed in the coming days.

  • Review 73 (2016-08-10 - Rating: 5)

    I was very pleased with the excellent service the Roto-Rooter team provided. Beginning with my initial call with the customer service representative. Kind, courteous, and put me at ease during a stressful time. Then Jason arrived and was completely AWESOME! He was very knowledgeable. He made certain to convey information to better my understanding of the situation. He immediately addressed the problem and got the job done.

  • Review 74 (2021-05-02 - Rating: 5)

    First employee didn’t do work, my wife was home and had him speak to me via the phone. He wanted to replace entire branch instead of snaking. He was saying the pitch was wrong and wouldn’t drain correctly. I told him let me called my friend a plumbing inspector to ask advice. I got off phone called my friend he said tell the guy to run the snake but in the 5 minutes it took to call the original guy had told my wife to reschedule and was gone.I called and rescheduled for Today. Very lucky 🍀 we got Mustafa. He ran the snake cleared the blockage corrected all problems. He did a wonderful job. A super hard working very professional and nice person. I highly recommend him. I even purchased the build up cleaner. Honestly night and day. Mustafa is a credit to the profession

  • Review 75 (2021-12-04 - Rating: 5)

    I was pleasantly please with this company. They was able to explain clearly what needed to be done. I wanted thank Frank for being persistent in not giving up on us. Also wishing me a Happy Birthday. I’m now able to use water and have heat again. Yes we will definitely uses your company again. God Bless

  • Review 76 (2022-11-07 - Rating: 5)

    We just moved into a new place and there was a pungent sewer smell. I called and within 45 minutes Edgar came over to diagnose the problem. He was professional, Knowledgeable, and efficient. He went above and beyond to address the problem.

  • Review 77 (2021-11-29 - Rating: 5)

    Luis came out immediately and was totally professionally. He explained everything that needed to be fixed and even checked out extra things around the house. He was wonderful and I would definitely use this company in the future.

  • Review 78 (2015-07-23 - Rating: 5)

    Tech Frank Rivera #3286My wife and I moved into our first house together and had a plumbing backup about a month into our move. We called Rotorooter and they came out immediately. I am a firefighter and work 24 hour shifts so I was unable to be there but my wife and father-in-law were. Frank came and checked out our line and determined we had a broken sewer main pipe. My wife and father-in-law said Frank was very knowledgeable, friendly, and did a good job trying to help my wife who was upset about the news.On the day of the sewer main replacement, the installers had the wrong information on the installation and I immediately called Frank. I was assured by him that he would take care of this and within 10 seconds of me hanging up with him, I heard the installers phone ringing and it was Frank. The miscommunication was taken care of and the proper installation continued. Later on in the day, Frank stopped by to check on the install and I got to meet him. I thought this was a kind gesture. The installation went well and the job was completed. Overall, my experience was an expensive and unexpected one but they have good employees like Frank that make the hardship more pleasant.

  • Review 79 (2015-12-05 - Rating: 5)

    Our emergency was handled very efficiently and professionally by our Service Tech 6670 Rich V. He managed the problem very quickly. An extremely pleasant ending to our plumbing crisis. THANK YOU! We highly recommend Roto-Rooter.Christina

  • Review 80 (2021-05-09 - Rating: 5)

    After my wife and I gave our kids a bath we went downstairs as noticed a ton of water leaking from the ceiling. Right away we called Roto Rooter to come and look at the issue. It was late at night but we were able to get someone here. Moustafa came and went above and beyond to repair the issues. He was extremely professional and did not leave until everything was fixed. Thank you for the great first experience.

  • Review 81 (2021-05-09 - Rating: 5)

    Okay wow !!! Amazing we had an emergency an needed assistance pronto !!! After giving our girls a bath we went down to our basement to water everywhere !!!!!!! Rotor rooter sent out Moustafa who took care of all our issues one starting with a complete blockage in our drain system from flushable wipes that obviously are not so flushable , he also took care of repairing a cracked pipe on our guest bathroom tub . He made sure everything was functioning to 100% before leaving our house and let us know if we need absolutely anything or have any questions to please contact him . Thank you Moustafa from Roto rooter . He worked hard and was very professional, didn’t leave any mess behind was very kind and personable .

  • Review 82 (2020-11-02 - Rating: 5)

    Bryan from Roto-rooter re-routed/installed new water piping and drain lines for my kitchen renovation project. He also installed the new faucet, water line for the fridge, and connected the new dishwasher. The work was of excellent quality and cost nearly half the price quoted by another plumbing company. Bryan was courteous, professional, and knowledgeable. I was extremely satisfied with the service. Thank you.

  • Review 83 (2018-04-24 - Rating: 5)

    Excellent experience with Roto-Rooter. Had a sewage line problem late on a Thursday. The tech that came out assisted with the issue. Had another tech come out first thing Friday morning and had a clear diagnosis. Trish Rivera, tech 1654, was able to set up a team to come out that day and do a sewer line repair. The team that came out was courteous and friendly and just like their other co-workers, did an excellent job. Would highly recommend. It was A++ service from every employee who came by.

  • Review 84 (2021-06-08 - Rating: 5)

    The technician Moustafa Alhaj was friendly, courteous, and knowledgeable. He made sure the problem was taken care of. I’m giving 5 stars for his service. I thought the pricing was too high but the overall experience and professionalism was on point.

  • Review 85 (2019-01-05 - Rating: 5)

    I had a leaky sewer pipe in my toilet. I scheduled an appointment on May 9, 2018. A service technician Jason was outstanding, a true professional. I will not hesitate to call Roto-Rooter again should another plumbing problem arise and recommend their service to anyone without any hesitation. Great job Jason! Thank you for your help and outstanding professionalism and performance!Thank you Roto-Rooter! Had a leaky pipe to my water heater. Dan Morales saved the day! Ultimate professional, great and very knowledgeable technician. Outstanding service! Thank you Dan!

  • Review 86 (2021-06-27 - Rating: 5)

    We needed an emergency service replacement of our sewer pipes at our residence and Roto Rooter was very responsive to meet our needs. The entire team worked so well together to complete the job correctly amd we are very happy with the work they did.

  • Review 87 (2021-10-05 - Rating: 5)

    It was the best experience. The professional came in and helped with everything. They were polite and extremely helpful. He made sure i was okay with all pricing before assisting. They troubleshooted everything to ensure proper placement of piping. I am extremely and genuinely happy.

  • Review 88 (2021-05-22 - Rating: 5)

    We had an issue that could not wait, we called around 10:30 am they were out before 12 pm to to do an evaluation. The techs that came out were professional and friendly, Rick and Ernest. They did an awesome job.

  • Review 89 (2016-07-13 - Rating: 4)

    Took a few times.. but they finally got it right.We called in for a sewer back up... Tech #1 was very kind and helped us schedule a solution for first thing in the morning. All was well and fine.Our problem of the sink backing up was still occurring and No one in the main office could tell us if we were inspected or not.After a few calls they sent tech #2 out... He was also nice.. but not knowledgeable. We still had the exact same issue after he left. He assured us our location was inspected because they filled the hole back in with dirt.We filled the hole with concrete per Tech #2s confirmation only to find out that wasnt the case.. Our pipe was a little too low to be flush with the concrete - so out concrete guy got creative. Fine.. Well have to live with that.We called again because we were still having a back up in the downstairs sink. They sent out the nicest technician ever.. If you can make a request... Ask for Ken. He went though the entire issue.. apologized multiple times.. got our inspection situation sorted out for us (our township didnt inspect it with Tech #2 said he did.. but the inspector signed off on it anyway and said he inspected it AFTER we poured the concrete..).It took a few phone calls - but it was completely taken care of - and after Kens thoroughness I am confident its completely handled.Ken genuinely smoothed the entire issue and fiasco over for us. (He also didnt mind my kids being nosey.. and gave them little ways to help so they felt important... very kind)On a side note - We did call around for additional plumbing estimates... And whereas I thought Roto-rooters quote was high initially- it turns out they were pretty low (surprised me).

  • Review 90 (2023-06-29 - Rating: 5)

    This is the second time we have used roto rooter for two different events in our household. Bobby was phenomenal and this company is great. If I could recommend one company it would be there for anything plumbing related!

  • Review 91 (2021-11-11 - Rating: 5)

    We sold our house and have a time limit on a few things when a sudden leak happened. We are down to the wire when Gary arrived. He explained everything that had to be done he showed his work he gave me documentation on the work done for the new owners everything! Gary is so kind to everyone and everything that was going on he even gave some idea on making sure that this doesn’t happen in the new home. Thank you Gary!

  • Review 92 (2021-07-25 - Rating: 5)

    My Technician Moustafa was great! He was knowledgeable, professional and friendly. He was able to answer all my questions and give me advice for future problems. I would recommend his service any day.

  • Review 93 (2015-06-19 - Rating: 4)

    The gentleman was very professional and knowledgeable. The service was good and no mess afterward. The only thing I wasnt happy with is that he came 2 hours later than what I asked for. I work nights, so being up the extra amount of time after making an appointment was not ideal. But I would use the service again.

  • Review 94 (2015-06-29 - Rating: 5)

    After the first evaluation of our new home by our technician Frank, we had to get MAJOR work done to our sewer line. My husband and I just had a baby and moved into our dream home the day before Frank found that our sewer line collapsed. Frank, his boss and regional GM work with us and gave us the absolutely best price available for the job they did since we used our nest egg to purchase our new home. They were 100% professional and were very diligent in following up a few days after service was complete to make sure everything was working perfect. Will 100% recommend to anyone in need of sewer service.

  • Review 95 (2021-10-03 - Rating: 5)

    We had alot of old plumbing replaced in our basement, including the sewer line. Kyree, Lou and Jacob showed up on time both days they came to our home. They were very friendly and professional and they did an awesome job!! They even offered to mop my entire basement. I will definitely use them again!!

  • Review 96 (2016-07-13 - Rating: 5)

    Jason arrived this morning on time and was very professional. He explained the issue, gave a few options, and then discussed the options. He finished the job quickly and left no mess behind. He was terrific and if I ever have another issue, I would request him.

  • Review 97 (2021-05-02 - Rating: 5)

    Moustafa was the Rotor Router technician who came to open up our very clogged kitchen sink and garbage disposal drain. He was exceptional!! Very personable, professional and hard working. He worked close to two hours trying to unclog our drain and wouldn’t quit until it was perfect. It now drains better than it has for years. AND, when he was done, he cleaned everything up! If there was a star rating for the technician, Moustafa would get 5 stars.If I ever need Rotor Router service again, I would insist that it would be Moustafa.

  • Review 98 (2021-04-13 - Rating: 5)

    My technician Moustafa was courteous and polite. He went above and beyond trying to resolve the problem and spent many hours working. Unfortunately it seems I have a broken sewer pipe so I am waiting for someone to come and check this out. I would highly recommend him.

  • Review 99 (2021-11-10 - Rating: 5)

    Chris Austin was very personable, and I believe he really cared and took pride in his craft. I am happy with his service and would request him in the future.Side note: Rotor Rooter prices are a bit steep.

  • Review 100 (2019-05-21 - Rating: 5)

    “I told the receptionist I had an sewer injector pump so send me a qualified technician. The sent to Jason. He said he was familiar with these type of pumps. He diagnosed that the pump was starting to fail. He suggested a new pump. He had to go to his warehouse to pick up and was back in no time. He took out the old pump and replaced it with the new one. He came on time, did the job quickly. I couldn’t ask for more. The was an excellent experience. ”

  • Review 101 (2022-08-30 - Rating: 4)

    Very responsive, handled insurance claim, performing restoration and replacing part of main sewer line . Only negative is the cost. Much much more expensive than local plumber. I had to act fast so I did not have time to compare prices. That cost me a fortune. Live and learn!

  • Review 102 (2021-10-02 - Rating: 5)

    Moustafa was my technician. He was very professional, and helpful. It took some time for him to solve the issue. Moustafa did not show any frustration or anger. He was professional and calm. And he was able to fix the issue. So I would definitely use this company again.

  • Review 103 (2012-11-07 - Rating: 4)

    Ive used Roto-Rooter three times now for service. Each time, the technician arrived on time and was courteous and professional. They always take the time to answer questions and explain what they find and what theyre doing to correct the problem. The price is quoted up front with any additional charges explained before they do it. Thanks for great service!

  • Review 104 (2023-06-22 - Rating: 5)

    Showed up on time. Excellent hustle and knowledge. Repairs done in no time. Provided videos of problems and repairs. We would absolutely use their services again! Thank you for saving the day!

  • Review 105 (2018-11-15 - Rating: 5)

    We were absolutely amazed at the speed of this company. They made every step easy. As new home owners faced with a worst-case plumbing scenario, it meant so much to us that Roto-Rooter had a payment plan and such nice employees (Dale and David) with excellent communication. Next time we encounter a plumbing problem, we will definitely call Roto-Rooter.

  • Review 106 (2018-02-24 - Rating: 5)

    My service technician Kyree was awesome. He was very professional and very informative about the rotor rooter process. He took his time to explain step by step everything he was going to do,as well as, answer any questions I had. He was definitely on point and new his stuff! I would highly recommend Kyree for any future rotor needs.

  • Review 107 (2018-05-26 - Rating: 4)

    The guy they sent out did excellent work. He knew his stuff. i was first promised service between 4:30 and 6:00 PM but they called back and said it would be between two & four hours later. So I had to wait a lot. I did not compare prices but it seemed expensive to me.

  • Review 108 (2018-03-31 - Rating: 5)

    Highly recommend for emergency services. They came immediately for water damage, when no one else would even return our call. They were always polite & professional & kept checking on things, via the phone & coming back to the house, daily until the issue was resolved. Multiple people were in constant contact & everyone was on top of everything. They also helped us put in a claim to our insurance for prompt payment. We continued to use them for replacing equipment & other problems we weren’t even aware of. They made a horrible situation completely bearable!

  • Review 109 (2021-11-16 - Rating: 5)

    Luis C. from RotoRooter came out for an emergency visit after we found a leak in one of our pipes. He offered multiple options and suggestions to fix our leak. We are not handy people and Luis made sure to explain everything to us so we understood. He was professional and showed up on time in the morning. This is the second time we have used RotoRooter and we have had amazing service both times. We definitely recommend Luis from RotoRooter!

  • Review 110 (2022-05-13 - Rating: 5)

    Always responsive in a timely manner no matter how small the project may be. These days, individual plumbers don’t even respond back. So it’s nice to have sense of security. Roto Rooter are always on time and even early sometimes. Explains the process first, courteous and professional.

  • Review 111 (2021-04-09 - Rating: 5)

    We couldn’t be happier with Roto Rooter! They were at my house within one hour of my call to the company. We had a situation that needed immediate attention, and they delivered above and beyond our expectations. The team was kind, professional, and very informative! Five stars!!!!!

  • Review 112 (2021-11-19 - Rating: 5)

    Needed an estimate for an emergency job, Dave was at my house within a couple of hours,as well as the estimate I received the same day. He was very polite, professional and seemed concerned with my issues. THUMBS UP 👍. I WOULD RECOMMEND TO OTHERS.

  • Review 113 (2018-04-29 - Rating: 4)

    I was able to have a tech come out the same day I called. I was told they would text me when the tech was 30 minutes away. Someone was supposed to be here by 8:30pm. I waited until 8:45pm to call because I hadn’t heard anything. The guy finally arrived at 11:00pm. He was able to fix my problem and diagnose another promptly. I would have had him do all the work but it was too late. Other than the time issue, I was very happy and will use them again.

  • Review 114 (2024-12-15 - Rating: 5)

    Quick service, solved my issue, very professional

  • Review 115 (2021-06-23 - Rating: 5)

    Kyree was amazing. He was exceptionally professional, answered all questions of our questions and concerns, as well as walking me through the steps he was taking before and after completing his task. Kyree also took the time to clean up the bathroom, and wipe down the area he was working in. I am super pleased with his performance and would recommend this company and specifically kyree for all future work orders for my company and guess alike.

  • Review 116 (2021-04-07 - Rating: 5)

    Moustafa came to our house, was dressed in proper ppe and was very polite and helpful. He gave us recommendations for our drain, as well as recommended their pipe shield which we got and love! Great help and professional! Highly recommend him.

  • Review 117 (2021-05-05 - Rating: 5)

    We would highly recommend Kyree from Roto Rooter- he was knowledgeable, professional, and did excellent work on two projects for us (splitting and connecting 2 sinks in our bathroom and a sewer issue). Estimate and work done in the same day! Thanks again.

  • Review 118 (2019-04-20 - Rating: 5)

    Kyree just finished up a little plumbing job we had. He was absolutely awesome. Explained everything before he started, gave us an accurate quote. Finished the work quickly and professionally. Cant say enough about how pleased we are with the service.

  • Review 119 (2021-04-09 - Rating: 5)

    They came the same day I was having the problem. They came earlier than the appointment time, which was ok by me. They diagnosed the problem, cleaned the pipe out, and kept me updated every step of the way. They even cleaned up the mess that was on the front lawn. Very polite, very professional all the way. Will use them again.

  • Review 120 (2021-03-11 - Rating: 5)

    He came on time. He was very polite and patient. And you pay them the amount they deserve. And he did phenomenal work fixing my sink and getting rid of the leak. So I recommend them.

  • Review 121 (2020-07-13 - Rating: 5)

    Luis did a fantastic job replacing my backyard spigot. Arrived on time and performed the work efficiently and kept the area clean after finishing. Very professional service and would highly recommend for future work.

  • Review 122 (2016-04-15 - Rating: 5)

    We recently had a sewer back up problem in our home. From the moment I called Roto Rooter we received excellent service. A young man name Ken came to try and clear the lines and could not so he recommended Rich who came right out the next morning used a camera and found the problem. He put in a call to get it fixed and about a day later the problem area was fixed. The first two guys also recommended calling John the Remediation specialist who came and shwed us the remaining damage from the back up and gave his recommendation, which was to get a team in there to get out all the bad stuff. This also happened very quickly and without too much stress to us. Now we are clean, dry and sewage smell free. The team that dug up the line and replaced the trap also worked quickly and completely even though the weather was bad. Later Luis called me and said that he had a team coming to fill in the hole and make my yard nice. Roto Rooter did an excellent job in all the areas. Each team treated us with respect, gave very good advice and even went out of their way to make the job was done. Thank you so much for rescuing us!! I will be using them again if needed.

  • Review 123 (2021-09-07 - Rating: 5)

    Surprisingly fast response time. Trent identified and fixed all three major issues (garbage disposal, dishwasher, and water pressure issue). Very professional & courteous. Surprisingly great value for well-recognized name brand.

  • Review 124 (2023-03-07 - Rating: 5)

    Victor was awesome when he responded to our emergency service at 8:45pm and worked so hard until 11:45pm. Recommend a cleaning service which are working here now. All the workers are very nice and can’t say enough about how great they are.

  • Review 125 (2017-07-09 - Rating: 5)

    We had a urgent clogged sewer line late last night. We were completely Stuck! We called Roto-Rooter and they dispatched a plumber in approximately one hour. Our plumber, Francis, was very friendly, knowledgeable, and competent. He quickly diagnosed the issue and got right to work. We appreciated the help.

  • Review 126 (2015-01-31 - Rating: 5)

    All aspects of the service were great. They scheduled the technician and followed up with email confirmation almost immediately. We received the call indicating the technician was on his way. And he arrived before the appointment schedule stop time. He was friendly and efficient.

  • Review 127 (2020-10-16 - Rating: 5)

    The worker Ken was pleasant, well mannered and handled the job quickly. He respected the mask wearing, important for me as my wife is immune compromised right now.Id recommend any business that picks good and smart people like this guy.Thanks

  • Review 128 (2021-03-19 - Rating: 5)

    Luis was great. He is efficient, professional and has a great demeanor. A very pleasant experience and we will definitely call him again for our plumbing needs. We are extremely pleased.

  • Review 129 (2018-12-31 - Rating: 5)

    We had an emergency issue, and Roto-Rooter was out within the hour. They did an amazing job clearing the issue, and cleaning up the water in our bathroom and basement quickly. We would definitely use them again in a heartbeat!

  • Review 130 (2019-05-07 - Rating: 5)

    Dante 1926 showed up punctually within the hour I called and was very professional. He worked patiently and diligently to unclog my kitchen sink which wasn’t an easy task. He cleaned up nicely after he solved the issue. I would definitely recommend Roto Rooter and employees like Dante to call in when there’s any plumbing issues. Eric

  • Review 131 (2024-07-06 - Rating: 5)

    An absolutely wonderful experience. Booking was simple online and plenty of appointment windows were available. Dennis came to the property about a half hour before our plumber, Rich, arrived to make sure the area was clean and ready for diagnosis and repair. A rep also called to let us know the plumber was on the way. Both Dennis and Rich were kind and efficient. Once he had figured out the problem, Rich made quick work of fixing our garbage disposal, was incredibly professional and concise with our home warranty company rep, and made sure our home was left in good condition. As a Karen, 0 managers called, 12/10 would recommend.

  • Review 132 (2021-12-26 - Rating: 5)

    We had a leak in basement from pipe when using toilet, shower and washing machine. Nick and Ken were terrific - they took their time evaluating the situation and were able to resolve the problem without leaving any mess in the house. I would highly recommend calling Roto-Rooter with plumbing issues.

  • Review 133 (2022-02-21 - Rating: 5)

    Technician was on time, pleasant, and professional. He was also very informative and explained everything he was doing. This was a very good experience and I would recommend Roto Rooter and the technician Jacksyn K to anyone!

  • Review 134 (2021-12-08 - Rating: 5)

    Kyree did an amazing job. He made sure everything was done properly and thoroughly. Explained everything that he saw and made us feel comfortable with the work he was doing. Our old pipe needed some serious TLC and Kyree delivered!

  • Review 135 (2021-06-14 - Rating: 5)

    We love Roto Rooter. Theyre always so quick and efficient with whatever task you throw at them! They came out today and cut off and replaced a corroded sink faucet in the basement. They even unclogged the sink for us zzz so now its useable! They also replaced our outdoor hose spigot. Both technicians (forgive me for not remembering your names but I believe they were Alden and Ernest? 🤔 Or something like that haha Im sorry! I have the worse memory! 😅) came into our crazy house full of 5 kids under the age of 4, were very patient while I juggled everyone while going back and forth between them and the kids. They were very polite and showed me the finished work, which was very well done. They even gave me a discount for being a returning customer! That was very much appreciated!Again, Roto Rooter did an amazing job and will definitely continue to get my service in the future! Thank you so much!

  • Review 136 (2022-09-13 - Rating: 5)

    Technician Ken responded in a timely manner(immediate response requested). Ken troubleshot the leak and made a corrective recommendation, which I agreed to. Ken was able to remove the old faucet and install a new faucet in a timely manner. Ken was professional and an expert at his craft.

  • Review 137 (2015-06-29 - Rating: 5)

    Have used Roto-rooter several times. In the area were in we get roots in our pipes so we have to get preventative maintenance twice a year. When we moved into our new house our technician Frank, picked up something that the home inspector had missed b/c of his thorough evaluation of our property. He caught a big issue with our sewer line, which would have been disastrous if not found in time. Frank was super friendly and didnt mind our two dogs jumping on him for attention. Would certainly use again!

  • Review 138 (2016-11-14 - Rating: 5)

    Leo A. #1054 was amazing! He was very helpful, came out on a Sunday and had our sewer line cleaned out in no time! I wouldnt hesitate to use him again on any plumbing problem.

  • Review 139 (2021-06-14 - Rating: 5)

    I called about my re-occurring toilet running issue, they were quick to remedy the issue, sent someone out within the hour, Moustafa Alhaj, the Service Technician. Moustafa was thorough, professional and fixed my toilet issue in a timely manner, more importantly, Moustafa was friendly and eager to do a good job—which he did—THANK YOU! :-)

  • Review 140 (2018-11-30 - Rating: 5)

    I am so glad I used Roto Rooter for my plumbing issue. They came out the same day the problem started and diagnosed the problem quickly. Jason was the serviceman who came the next day to do the job which was done quickly and very professionally. Thank you Roto Rooter. Will definitely use again.

  • Review 141 (2021-07-02 - Rating: 5)

    Kyree and Gabe were very courteous and professional there product knowledge and calm demeanor really did lower my anxiety level about the problem. There customer service oriented their performance was just stellar!!! They are truly an asset to the company

  • Review 142 (2024-12-16 - Rating: 5)

    He was absolutely amazing !!! So professional!!

  • Review 143 (2020-04-27 - Rating: 5)

    Very little wait time from initial call until time master plumber arrived. Patiently answered all my questions, checked my homeowners policy and made suggestions that might benefit me in case of future plumbing problems. Very satisfied with quality, service and all around professionalism

  • Review 144 (2021-11-18 - Rating: 5)

    Gary was the technician that came out! He was knowledgeable industry and regional problem. He worked fast and was respectful. Because of Garys professional conduct we will definitely use the company again!

  • Review 145 (2018-07-18 - Rating: 5)

    Quick response time. Tech was professional and took great care in doing the work in our home. I would definitely recommend Roto-Rooter for plumbing needs and they back the repair with a guarantee.

  • Review 146 (2018-05-08 - Rating: 5)

    We just purchased a home last week, only to have a trap break days after. Roto rooter immediately cane out, explained the diagnostic process and got to work. It was a very intense issue, but they completed the task quickly and kept us in the loop every step of the way. I will continue to use them for all of our needs.

  • Review 147 (2021-11-11 - Rating: 5)

    Our Tech Trent was very courteous and professional. He knew exactly what the problem was and fixed it within 20 minutes. Will definitely use them again if needed.

  • Review 148 (2024-11-15 - Rating: 5)

    Very helpful and got the job doneVery thankful

  • Review 149 (2016-07-05 - Rating: 5)

    Great service. They came out within the hour and were very professional and patient with explaining everything to us and understanding our frustrations lol. Great all around. Id recommend to others in the future. Quick and didnt charge us a crazy price. Flatvrate for the fix. Plus he offered us a discount/coupon.

  • Review 150 (2018-09-25 - Rating: 5)

    Roto-rooter was terrific. All the workers who came here were efficient and considerate. The work was done in a timely fashion without any problems or hang ups. I was pleasantly surprised at how fast and efficient the process was. I will definitely call Roto-Rooter again should we have another emergency situation with our pipes or plumbing.

  • Review 151 (2018-04-08 - Rating: 5)

    We discovered that our 18 month old threw one of her toys into the toilet, but was flushed before we noticed it was missing. The toilet started to back up so my wife called Roto-Rooter at 9am on Saturday morning. We had a technician at our house by 11am that same day and solved the issue quite quickly. The Technician was nice, punctual, and clean. I might clog my toilet again just so we can hangout.

  • Review 152 (2019-01-19 - Rating: 4)

    The service is quick. Nick got here in 3 hours on a Friday night after speaking with the dispatcher. Only issue I had was it was $400 for 10 min of work of clearing a sewer drain. Pricey, but you get the service.

  • Review 153 (2014-06-06 - Rating: 5)

    I highly recommend this Roto-Rooter. I live in center-city Philadelphia and have used this plumber twice in the last five year (two separate problems). On the June 6, 2014 visit, as well as the previous visit, the plumber was extremely professional and courteous. He came out immediately and fixed our problem. He cleaned up beautifully before he left.

  • Review 154 (2016-09-10 - Rating: 5)

    CJ of your Restoration Team just left my house for the last time. He is an extremely nice young man. He was very courteous, prompt, and worked quickly and carefully. I cant say enough good things about him and the service your company provided during the time that I was without water or needed my basement sanitized.

  • Review 155 (2024-03-15 - Rating: 5)

    They came out the first day and fixed the drain in the tub then the next day fixed the sink. Al was very good . Will use Again when needed

  • Review 156 (2019-08-11 - Rating: 5)

    Okay first off my name Luis from Camden no one hardly service Camden for what ever reason.... well I had a problem in my basement/crawlspace I called Roto Rooter a nice lady picks up ask wheres the problem I told her where and she said someone will be there with in an hour and that was so true. So Frank Rivera showed up very nice guy man showed him some spots where it was wet and smelly at and he worked with me to the end. Need to say Frank Rivera tech# 3286 and Greg went beyond to find way for us Thank You Frank. So each one of the Team members in each department work fast and clean to get it done right so all that said if you have any problems with water call the best Roto-Rooter Thank you Guys for being Honest Team.

  • Review 157 (2016-04-30 - Rating: 5)

    When deliverymen/servicemen from the store where I purchased a washer and dryer were about to install these units leaks were noted in the hot and cold faucets. Therefore, they would not remove and install units and left. I called Roto-Rooter and within one hour Luis was here and repairs was efficiently and professionally done. I never call any other company for these types of services. Am now enjoying clean clothes.

  • Review 158 (2021-04-27 - Rating: 5)

    I couldn’t be happier with the service I received. Robert was professional, friendly, and courteous. While the issue continued to compound I was kept informed and my home was treated with care and respect as several professionals were coming in and out. The issue was resolved and again, I couldn’t be happier with the service.

  • Review 159 (2021-04-11 - Rating: 5)

    Moustafa was polite professional and did great work to diagnose our problem and fix it thoroughly. He cleaned up after all his work and I would highly recommend him.

  • Review 160 (2021-10-12 - Rating: 5)

    I’ve been having an issue with my plumbing for a few months now. Had another service come out and only fix the problem, but not the underlying issue. I’m so glad I contacted Roto Rooter, they got to the bottom of it and fixed it. They were very knowledgeable and professional, highly recommend!

  • Review 161 (2014-02-08 - Rating: 5)

    First time using Roto-Rooter and we received great and prompt service. Luis was very professional and even took time to advice us on how to use the appliances to avoid future problems. Highly recommended

  • Review 162 (2021-06-05 - Rating: 5)

    Mustafa was very professional and friendly. He did an excellent and thorough job clearing out blockages in our sewer pipe from the house to the street. Arrived on time as well!

  • Review 163 (2015-07-25 - Rating: 5)

    My Technician Rick 2841 was awesome. Came at dusk, saw, LISTENED, climbed under the house through a tight crawlspace and snaked our problem away, solving a very complex problem in our guest filled 1884 Victorian, and saved our vacation. Very professional, service oriented and courteous. Many thanks Rick!!

  • Review 164 (2021-12-24 - Rating: 5)

    Kyree did an amazing job with our clogged pipes. He was knowledgeable, respectful and thorough! It was Christmas Eve and he was happy to help us out. I would recommend Kyree and Roto-Rooter to everyone I know.

  • Review 165 (2022-10-10 - Rating: 5)

    Rich was very professional and explained everything to me including pointing out the pipes and where they run from the basement to the kitchen sink. I put in the request for service around 7am and he was here on time for the 10am-12pm window the same day.

  • Review 166 (2021-10-01 - Rating: 5)

    Ever since our sewage line busted and flooded the basement we take the precaution of having it snakes out once a year. Frank from Roto-Rooter takes care of this for us, and he’s quick, courteous, and professional. We will continue to as Frank to do this for us, as we are confident we’re in good hands.

  • Review 167 (2018-10-05 - Rating: 5)

    My sister and I just moved to my new house and after two weeks our toilet backed up. What a nightmare feeling we were going thru! After tons of calls and rejection of no one able to come out soon, or really high prices our anxiety was going crazy. We called Roto- Rooter and from the beginning call everyone was calm, professional and extremely friendly. Then, our tech, Leo, (Leonetti Antonetti) comes to our door. He was so friendly and knowledgeable! And, seeing our unpacked boxes and us telling him our situation, he was very considerate and gave us a discount. He explained as he went along and even advised us how to call the township regarding there part of the sewer line! I will be forever grateful to him and will definitely call them, if need be!

  • Review 168 (2022-05-04 - Rating: 5)

    Ken was the name of the technician. Replaced everything and was fair and honest. Willing to take the time to talk to you and give you advise to help longevity of what he installed. Highly recommend.

  • Review 169 (2021-11-29 - Rating: 5)

    Fixed clogged toilet and replaced parts. Very professional, showed up on time. Sent a text letting me know they were coming. Fair price for the work performed. Will recommend to anyone!

  • Review 170 (2015-06-26 - Rating: 5)

    Review being left for Carol Steinmetz: Sewer back-up with water damage to the house. Called roto-rotter - arrived very quickly, and provided a quick assessment and estimate and action plan to get everything fixed. Polite and professional. Great experience with Roto Rooter this morning. Made a very difficult situation bearable.

  • Review 171 (2019-04-27 - Rating: 5)

    I had TJ. He is very professional, informative and friendly. Excellent work. He arrived very quickly after my call to Roto-Rooter. Main office worker very helpful and friendly. I highly recommend him and Roto-Rooter for excellence.

  • Review 172 (2022-02-08 - Rating: 5)

    Jacob was our technician. Jacob was awesome! He was friendly, courteous, professional and was prompt and finished the job quickly. I would definitely use them again!

  • Review 173 (2017-01-25 - Rating: 5)

    Roto Rooter is competent and so friendly! My technician arrived on time, was so pleasant to work with and walked me through the entire issue and process. I feel confident with them fixing the issues.

  • Review 174 (2021-10-21 - Rating: 5)

    Kayree was super professional and on time. He explained everything so that I could understand it. I am very happy with my service and will use them again! Kayree is welcome to service our home any time!

  • Review 175 (2016-09-16 - Rating: 4)

    The technician Richard Vogel was professional , courteous, knowledgeable, and not a quitter. He resolved the issue that had been happening for months. This kind of employee deserves recognition and raise if he has not had one.Thank You Rich

  • Review 176 (2019-01-05 - Rating: 5)

    Aside from feeling the price was a bit on the higher side, the men that came to fix a corroded cast iron toilet flange did a fantastic job. The floor was uneven and the slab was missing concrete so there was nowhere to secure the new flange. These guys filled the space with quick dry concrete and grinded out the old cast iron flange. We think they did a FANTASTIC job. They were super professional and really clean! They left our bathroom in great shape. They even used spacers because the floor was uneven and the toilet was still wobbly. They finished by caulking around the base of the toilet. It looks amazing and the toilet doesn’t wobble! We have to wait a bit to tighten the bolts and use the toilet but We are confident that the job was done right. On top of it we get a 6 month guarantee so that gives uspeace of mind.

  • Review 177 (2021-06-10 - Rating: 5)

    Kyree was sn excellent technician. He came in, diagnosed tge issue, explained what needed to be done and then did it, quickly and efficiently, then made sure everything worked and cleaned up the work area. He did all this while being friendly and polite

  • Review 178 (2024-12-02 - Rating: 5)

    Arrived quickly and very professional.

  • Review 179 (2021-12-05 - Rating: 5)

    Gary was excellent, he explained every step with me as he went along and gave me good advice for monthly maintenance I can do for the pipes to prevent a clog and hes Eagles and Sixers fan which made it a better conversation

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