Roto-Rooter Plumbing & Water Cleanup
Located in Bristol, Pennsylvania
Address: 2554 Ford Rd, Bristol, PA 19007, United States
Phone: +1 215-487-0139
Rating: 4.8
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
Super fast service when I had an unexpected rain shower in my kitchen. Person scheduling the technician made it fast and easy. Duffy was very nice and explained everything thoroughly. He made sure the problem was resolved and made a stressful situation much easier to deal with. The follow up call to ensure I was still good just shows they care about their customers. Everyone I dealt with from Roto Rooter was great. -
Review 2 (2024-12-10 - Rating: 5)
Dan and Mike were very professional representatives from Roto-Rooter and always prompt.To the best of my knowledge , even though their job was to do the readings for the dryness of the work previously provided, by prior technician, they did an excellent job in the removal/clean up of all the equipment used.I would definitely give Dan and Mike an excellent recommendation. Dan also asked, if I had any questions/concerns, he would be more than willing to assist.I really appreciate their time, thoughtfulness and consideration.Thank you. -
Review 3 (2025-01-03 - Rating: 5)
Had a plumbing issue on New Year’s Eve late in the afternoon. Called Roto Rooter and they were able to send someone out. Joe and Damien showed up around 5pm and they were able to clear the main sewer clog. They were professional and keep everything very clean during and after the job. Highly recommend!!! Thank you! -
Review 4 (2025-01-01 - Rating: 5)
Fast, knowledgeable and professional. Team came in, assessed the issue and quickly got to work on resolving my problem. Bonus points, they even let me borrow their shop vac while they were working on the sewer line. -
Review 5 (2024-12-26 - Rating: 5)
We had great service from Joe. He was very knowledgeable and polite. He explained everything in clear language and made recommendations for future reference. Great experience!! -
Review 6 (2024-12-07 - Rating: 5)
Excellent service on a Saturday last minute emergency call. Joe and Damian were at our house within the hour of our call. Joe was very transparent about everything and did the work quickly and cleanly. Definitely will use again for our plumbing needs. A++ -
Review 7 (2024-12-31 - Rating: 5)
We had a good experience with Michael from Roto-Rooter. We were able to make an appointment quickly, and he was able to finish the work the same day. We will call him again when the need arises. -
Review 8 (2024-09-13 - Rating: 5)
We had a major plumbing issue that lead to flooding from our second floor to our basement. James came out during late night hours and diagnosed the issue rather quickly. The next morning he came with Duffy and they not only fixed the problem, but also gave us some valuable information pertaining to the overall in our home. James even made a call to have another person come out and provide us with more information and options. All three workers were not only professional, but also personal, which we enjoyed. -
Review 9 (2024-12-26 - Rating: 5)
Joe from RotoRooter was able to come to our house on a moments notice and had our problem resolved a few short hours after calling.He was friendly, professional and knowledgeable. RotoRooter will be the first I’d call if I ever have another plumbing problem. I’m very happy with their service! -
Review 10 (2024-06-01 - Rating: 5)
My technician was prompt, kind,, and courteous, and did a wonderful job. I am so thankful that he took the time to show me the work upon completion, tested for leaks while I watched, left the location clean and orderly, and completed a professional job of a tough project. -
Review 11 (2024-12-07 - Rating: 5)
I had plumbing emergency and I was able to get an appointment with Roto Rooter. Scott my technician was on time, courteous, and experienced. He completed the task of replacing my washer tub faucet with expertly, and when he left he left the area clean. I am happy I called Roto Rooter. -
Review 12 (2024-10-31 - Rating: 5)
Had them come out and do my fathers propert. On time, helpfully, and very informative. The tech explained everything to my dad whos a senior, so I was a bit nervous but when I got there he took the time to explain and show me everything all over again. I will be calling back if I have anymore issues. -
Review 13 (2024-11-12 - Rating: 5)
Roto-Rooter cleard my plugged pipe in the basement also cleaned my basement out and made it look brand new all over again I truly appreciated them -
Review 14 (2024-10-03 - Rating: 5)
I worked with Robert. From start to finish he was incredibly professional and made me feel taken care of. Was easy to contact if I had questions and made me confident in the work that needed to be done. My new go to guy for any needs is Robert! -
Review 15 (2024-12-04 - Rating: 5)
I called Roto Rooter for my plumbing issue with in 30 minutes technician Romaine came he was kind,courteous, professional. He also called other personThey both worked and took care of my plumbing problems. I will call them again .I highly recommend Roto Rooter. -
Review 16 (2024-12-17 - Rating: 5)
Tremendous customer service. Scott Mackin was on time, courteous, and displayed his expertise when he walked me through what caused my problem and how to prevent it from happening again. 10/10 would highly recommend to friends/family. -
Review 17 (2024-11-25 - Rating: 5)
Impeccable service and excellent professionalism. The guy David that was sent out was ON POINT ALL THE WAY AROUND, He was the definition of customer service. Thanks David & Roto Rooter, you should give this man a raise,or bonus of some kind💯💯💯💯 -
Review 18 (2024-12-15 - Rating: 5)
I highly recommend. Roto Roters water clean up because they were efficient and thorough. The process was explained to me and Dave who checked the moisture levels in a daily basis was professional, friendly and answered all my questions. -
Review 19 (2024-12-26 - Rating: 5)
My name is Orlando and I had build-up on my main drain line and the plumbing technician joe was polite and good worker i definitely would recommend him -
Review 20 (2024-12-07 - Rating: 5)
Was very professional and as accurate as well as very professional with his work and getting my water back to how its should be if anything its better then it was pressure n temp, Matt was awesome id refer him anywhere. -
Review 21 (2024-08-26 - Rating: 5)
Needed some repairs done to my kitchen sink and the job was done efficiently and in good time. Davi was polite and knowledgeable, he cleaned up after himself and was respectful of my home. The only thing more I could ask for is more reasonable prices from you Roto Rooter. -
Review 22 (2024-12-10 - Rating: 5)
Jamal was extremely communicative and responsive, he let me know right off the bat how the charges would work, and he fixed the issue almost instantly. Would recommend him to anyone with any kind of plumbing issues. -
Review 23 (2024-09-06 - Rating: 5)
I cant say enough great things about Roto-Rooter and the amazing job they did. I recently had a leak that flooded my garage, and I was understandably stressed out about the potential damage. When James Kohlenberg, the technician, arrived, he quickly assessed the situation and reassured me that it could be handled efficiently. His calm and professional demeanor immediately put me at ease.James worked swiftly to find the source of the leak and explained each step of the repair process clearly. It was such a relief to know I was in capable hands. What could have been a nightmare turned into a simple fix thanks to his skill and knowledge. The whole experience, from start to finish, was smooth, and I couldn’t be more grateful.Roto-Rooter and James took a situation that I had been dreading and made it feel completely manageable. If you’re looking for fast, professional service, I highly recommend calling them. They truly saved the day for me! -
Review 24 (2024-12-02 - Rating: 5)
Dave and Mike did a great job cleaning up the water in my crawl space. The problem was fixed in a timely manner. They came back and checked each day as promised to make sure everything was ok. -
Review 25 (2024-10-03 - Rating: 5)
Rob is always reachable. Extremely responsive to any plumbing issues we face and always helps get them fixed right away. I rest easy knowing hes one call away! -
Review 26 (2024-12-21 - Rating: 5)
Our plumber, Scott, was not only professional and personable but was quickly able to ascertain the kitchen drain problem, correct it & clean up. We will definitely call Roto-Rooter in the future if a need arises. -
Review 27 (2024-12-28 - Rating: 5)
I give 5 stars because I Called this morning and less than hour Micheal was in front of my door. He explained everything to me and the job was well done thank you so much Micheal. -
Review 28 (2024-07-18 - Rating: 5)
Brian was extremely knowledgeable and worked very fast and proficiently. My daughter was actually still asleep when he got here and he made it a point to be as quiet as he could while getting to the toilets. He was really sweet with my dogs and made sure that I understood my septic tank and what it needs for me in order to work properly. I would definitely recommend him and use him again -
Review 29 (2024-06-10 - Rating: 5)
My appointment with your technician was excellent. He was professional and courteous. He came in and immediately check the problem area thoroughly. He then explained the issue and the remedies. He gave me the pricing information and once I gave the authorization to do the work, he quickly and efficiently completed the job. It was very comforting knowing my issue was resolved and I could get on with my evening. Again thanks for everything. -
Review 30 (2024-09-06 - Rating: 5)
Jamal came out this evening to replace my bathroom toilet that was not working. He replaced and troubleshooted to find the valve was broken and replaced. Exceptional service and attention to detail. He is a very knowledgeable plumber and kept area clean. Thank you so much! -
Review 31 (2024-11-26 - Rating: 5)
David and Michael did an excellent job. They were very friendly and courteous. They kept me informed of the progress of the work. -
Review 32 (2024-08-21 - Rating: 5)
James and Duffy went above and beyond to help with a bad leak in the bathroom and offered serval options of various prices to correct the problem. Same day service available and someone stayed in touch through out the day. Reasonable pricing considering the work needed in my older house, and really great service. Thanks James and Duffy! -
Review 33 (2024-10-05 - Rating: 5)
My husband already left a review for Roto-Rooter of Philadelphia, and I just wanted to add my thoughts. Rob Lepak was fantastic! His professionalism and punctuality really stood out. He took the time to explain everything clearly and offered multiple solutions for our plumbing issue. It was great to work with someone so friendly and knowledgeable. I wholeheartedly recommend Roto-Rooter and Rob for anyone who needs plumbing services! -
Review 34 (2024-10-04 - Rating: 5)
I recently had a great experience with Roto-Rooter of Philadelphia, thanks to Rob Lepak. Rob was incredibly professional and arrived right on time. He took the time to present several options for my plumbing issue, making the process easy to understand. His friendly demeanor made it a pleasure to work with him. Highly recommend Roto-Rooter, and especially Rob, for anyone in need of reliable plumbing services! -
Review 35 (2024-09-10 - Rating: 5)
Jamal was the best. He came out at midnight and fixed our problem very quickly. He was also super friendly, respectful, and kind. Thank you very much, Jamal. -
Review 36 (2024-07-13 - Rating: 5)
I had an issue with my toilet not flushing properly. I’d been worried it was going to be a major project, so I’d been avoiding it. Jon arrived within 45 minutes of my request. He was friendly, he worked quickly but thoroughly, and he explained everything that was going on. He also gave me advice for how to keep the problem from occurring again. Would definitely recommend! -
Review 37 (2024-09-15 - Rating: 5)
First impression is very important, when Lance and Michael arrived, it was on time, customer service was awesome, and they explained everything in lay terms. It was easy to digest. They treated my home and I with respect. Round two was the demo team and they were super nice, cleaned up behind themselves, and explained every step of the way. Round 3 was the follow team and the added spice to the other teams Alsome!!!! I will recommend Roto rooter to friends and family, and we will always patronize this Roto rooter for any job in the near future.Ruth Rodgers -
Review 38 (2024-09-07 - Rating: 5)
Plumber was very professional, knowledgeable and courteous. Arriving the same day I called was great. Thank you so much John for a job well done. -
Review 39 (2024-09-01 - Rating: 5)
Roto-Rooter came to our rescue!!! I was so impressed with them throughout our entire experience. The communication between customer service and our wonderful Davi (the gentleman who came out to work on our project). Honestly, request Davi because he was respectful and had such a calming energy in our stressful situation. He walked us through our process and was realistic with us the entire time! Davi is our hero! -
Review 40 (2024-11-27 - Rating: 5)
Roto rooter did a great job. Im very happy with the clean up. David and Michael were very professional. Thank you -
Review 41 (2024-06-30 - Rating: 5)
Great plumbing service. Had a sewage backup in my tub on a Sat evening. They sent over Jake (within hour was at my place). He was super knowledgeable, had the parts on him, and everything got fixed in a matter for 2-3 hours. Highly recommend -
Review 42 (2024-12-26 - Rating: 5)
Duffy was great and helped identify our issue in a timely manner I would most definitely recommend ‼️ -
Review 43 (2024-06-16 - Rating: 4)
They came out quickly. The man was nice and professional. He gave me a quote for a very large sum with a time frame guarantee. I couldnt use any water in my house without it backing up into my sons shower. I signed the contract. He fixed it but something about my waste pipe being pitched the wrong way, now there isnt a guarantee warranty now. They offered to fix the pipe, which I cant afford. The positives they came out and fixed it fast. The negatives are I have no guarantees it wont occur again soon. -
Review 44 (2024-09-11 - Rating: 5)
James was excellent...He fixed an issue I had with my Garbage Disposal. He was timely, quick and very efficient. Good guy, who is actually from the area also. -
Review 45 (2024-09-07 - Rating: 5)
Jake was a great technician! He installed our washer for us and made sure everything was good to go. He was very friendly and knowledgable. -
Review 46 (2024-10-04 - Rating: 5)
Great service! Showed up quick, very respectful, and did an excellent job cleaning my basement! Will definitely call again for any of my plumbing needs! -
Review 47 (2024-07-16 - Rating: 5)
Davi came to help us unclog our kitchen sink. He came within two hours of my call and was able to get the job done quickly. He explained to us what the issue was so that we can avoid it moving forward. We love working with Roto-Rooter Plumbing! -
Review 48 (2024-07-09 - Rating: 5)
Professional, prompt, and knowledgeable. Jamaal quickly diagnosed the source of our utility room floor drain backup, clearly explained the cause, and followed up with next steps to fix it. Cost was reasonable and estimate was clear and transparent. Overall good experience and will use their services again. -
Review 49 (2024-06-19 - Rating: 5)
Mike and James were fantastic! They arrived so quickly, explained everything very well and were transparent about pricing. They fixed my shower and sink so quick, and not to mention they were so kind and very sweet to my dog Sweetie :) If I have an issue in the future I will definitely be calling them!! -
Review 50 (2024-09-01 - Rating: 5)
Wayne was here within the hour, diagnosed and fixed the drainage issue in about an hour. This was on a Saturday evening. He was very informative of draining systems. He was pleasant and professional. -
Review 51 (2024-07-16 - Rating: 5)
We had a plumbing emergency and Roto- rooter was quick to respond. Davi was amazing he was kind and thoroughly communicated the problem and how to solve it. He worked quickly and efficiently (problem was solved within an hour.) I highly recommend!! -
Review 52 (2024-11-30 - Rating: 5)
Great service! The guys were professional, friendly, courteous, and very quick. Highly recommended. -
Review 53 (2024-06-14 - Rating: 5)
Brian was a pleasure to work with. He very timely and professionally resolved a dispute between an old dishwasher and the corroded pipes under the kitchen sink. Brian explained everything he was doing every step of the way (which I greatly appreciate since I am clueless about plumbing issues) and even left me with a few pointers should I need or want additional work going forward.I highly recommend Brian and the Roto Rooter team. Smooth sailing from beginning to end! -
Review 54 (2024-09-08 - Rating: 5)
The team was able to reach out and help us on a weekend. Wayne was excellent. Courteous, great customer service and very knowledgeable. -
Review 55 (2024-04-13 - Rating: 5)
My experience was great. The representative who called to confirm my appointment as well as the technician who performed the service provided great customer service. Jake was excellent. He was very professional and knowledgeable about the problem. He explained the follow up that was needed. I would definitely recommend. -
Review 56 (2024-10-05 - Rating: 5)
Roto Rooter is very good the work they do right they come at a good time stay to the job Is done I talked to David yesterday about the time he could come the next day he was promptly here great manors I would recommend roto Rooter to others any time have a great weekend Roto Rooter from Rochelle -
Review 57 (2024-03-26 - Rating: 5)
We had a leak in our main water line. Brian was friendly and very knowledgeable and extremely helpful in the whole process. Highly recommend. -
Review 58 (2024-12-22 - Rating: 5)
Joseph came to my house and diagnosed the problem quickly and provided insight into how to prevent the issue in the future. It was an easy process. -
Review 59 (2024-05-23 - Rating: 5)
I had a great experience with Thea at Roto-Rooter Plumbing & Water Cleanup. He was professional and skilled from the beginning. Thea quickly found and fixed the plumbing issue, making sure everything worked perfectly. His friendly attitude and commitment to customer satisfaction made the whole process easy and stress-free. I highly recommend his services! -
Review 60 (2025-01-01 - Rating: 5)
Joe was very prompt, informative and helpful. He assured me during every part of the process. -
Review 61 (2024-08-24 - Rating: 5)
Great job. Super professional. Fingers crossed we won’t need anything else in the future but will definitely call them if we do. -
Review 62 (2024-07-12 - Rating: 5)
Davi was very kind and professional. Came within the time quoted, was quick, clean, and even cleaned the toilet area! I’m so happy with the work and quickness. Cannot recommend Davi enough! Thank you so much!! Would give 10 stars if I could -
Review 63 (2024-10-03 - Rating: 5)
Happy with the service I received! Rob Lepak was very professional and friendly. For services in the future I will be working with Roto-Rooter. -
Review 64 (2024-12-14 - Rating: 5)
Scott Mackin is very professional. For any of my future needs, I will be in contact with him. Thank you for all your help Scott. -
Review 65 (2024-08-15 - Rating: 5)
We had an emergency that was a pretty crappy situation. The team handled everything professionally and cleanly. Very friendly and knowledgeable. -
Review 66 (2024-08-31 - Rating: 5)
Very Professional. I hope people can be fortunate to meet someone like Bernard! A++. There lucky to have him. True gentlemen and knows what he is doing. -
Review 67 (2024-12-04 - Rating: 5)
Very professional, provided all of the information and provided free services with the warranty (although it was a bit over-due ) thanks again ! -
Review 68 (2024-08-24 - Rating: 5)
James and Duffy were by far the most knowledgeable and helpful technicians weve ever worked with! Grade A customer service! -
Review 69 (2024-10-04 - Rating: 5)
I will say Rob showed up and was very professional and polite. Great asset for the company. Will definitely recommend. -
Review 70 (2024-12-16 - Rating: 5)
Very good work. Scott was a high quality employee and gave superior customer service. -
Review 71 (2024-07-16 - Rating: 5)
Jamaal was amazing today! He was straight forward with pricing and did great work. He was very understanding with me having a Pitbull. -
Review 72 (2024-04-14 - Rating: 5)
After calling a few other companies who weren’t able to come out for same day service, I called them and they came to me right away. Mr James was the gentleman came out. He himself and explained the whole process in detail before getting to work. He took care of our clogged toilet right away! Very quick, very efficient, patient and professional. Thank you guys so so much for your service! I 100% recommend! -
Review 73 (2024-06-01 - Rating: 5)
Jamaal was amazing! He arrived within 2-3 hrs of us making the call, he identified the issue swiftly and easily, and our drain was flowing smoothly within minutes. Would absolutely recommend this service to anyone!! -
Review 74 (2024-08-25 - Rating: 5)
Q was amazing ! Operator #4878 - arrived on a Sunday morning just hours after appointment request and delivered excellent service - 5stars! -
Review 75 (2024-04-13 - Rating: 5)
We had a great experience from the start! I called on a Friday afternoon, not expecting to get an appt that day. They were able to schedule me for the same day and there was no charge for them to come out and no charge to diagnose the problem. Our technician was Mat, and he explained everything from what the troubles could be and how he would fix the issue. He was efficient and personable! Please show Mat this review, because we really appreciate him coming out and fixing our clogged pipe!We will definitely recommend this location and if any other problems come up, this will be the first place we call! Thank you!😁 -
Review 76 (2024-06-04 - Rating: 5)
I had a bad clog in my kitchen sink pipes this evening and called Roto Rooter and they sent James (and Mike) out within 2 hours and fixed our problem quickly and efficiently! Very friendly guys and extremely informative and thorough! 5 Stars!! -
Review 77 (2024-09-03 - Rating: 5)
Joe fecht went above and beyond my wife and I are more than happy with the way he did the job I hope you know you got a good no a great worker -
Review 78 (2024-03-12 - Rating: 5)
Ash was excellent.Great customer service. He was on time for our appointment. He completed the repair in a reasonable amount of time and cleaned up his work space after the job was done. I feel confident that I will not have any problem with the device he installed. -
Review 79 (2024-06-08 - Rating: 5)
Great Service as always. This company always strives to do the best work. I use Roto Rooter for my plumbing needs and I have recommended them. The technician that came today was excellent and resolved my problem . I am a satisfied customer.Thanks! -
Review 80 (2024-04-13 - Rating: 5)
Jim did great! They were able to send someone immediately to help unclog a toilet a friends child had clogged - much appreciated! It took him less than 15 minutes. Would recommend this company! -
Review 81 (2024-06-02 - Rating: 5)
We were referred to Roto-Rooter for a last-minute repair. Mr. Sok quickly arrived, assessed the situation, and promptly fixed the problem. I would highly recommend him to any of my friends needing plumbing assistance. Great Service!! -
Review 82 (2024-03-23 - Rating: 5)
I had recently hired this company for a plumbing issue. Steve was great! He arrived promptly and was not only professional but also incredibly knowledgeable and efficient. They diagnosed the issue quickly and provided clear explanations every step of the way. -
Review 83 (2024-06-19 - Rating: 5)
Michael was amazing! Very knowledgeable and upfront with services and pricing. We will definitely call Roto-Rooter and Michael for any plumbing needs going forward! -
Review 84 (2024-12-23 - Rating: 5)
Duffy was very helpful and professional. He fixed my problem quickly. -
Review 85 (2024-12-16 - Rating: 5)
Fast and efficient work. Easy to schedule on short notice, which is great when you’re having a plumbing crisis -
Review 86 (2024-06-21 - Rating: 5)
James and Mike did a great job fixing our sink! They were available in short notice and carefully diagnosed and addressed the issue. -
Review 87 (2024-04-09 - Rating: 5)
Appointment was easy to make online. Wayne arrived ed on time and was very friendly. He listened to my concerns and was thorough in his investigation of the problem. In the end he fixed my issue. Very pleased with the service. -
Review 88 (2024-04-27 - Rating: 5)
John helped fix our kitchen sink leaks today. He was thorough with the work and made sure everything was fixed right. He did a great job, and we are grateful to him. Thanks John! -
Review 89 (2024-08-31 - Rating: 5)
Brian was great! Extremely knowledgeable and professional. I will work with him again! -
Review 90 (2024-05-17 - Rating: 5)
Romaine Benjamin Was very professional conscience and a Awesome Spirit to work with. I would recommend him to anyone needing quality work Adam Rodriguez was Also thee best ever!! Love Love them both 10 Stars..🤩 -
Review 91 (2024-04-17 - Rating: 5)
Great, quick and efficient service. Happy with the work. Pricy though, more than I expected to pay. But again, quality service, were at my house within 2 hours after the call, cleared the clog, inspected the main line. Left no mess behind -
Review 92 (2024-12-25 - Rating: 5)
My plumbing was backed up on Christmas and Joe came to fix it. Very friendly and quick. He was amazing!! Cant believe it was done so quick. Called at 9:30 and was fixed by 11:30. Thank you so much Joe and hope you have a very Happy New Year!!🎉🎊 -
Review 93 (2024-05-20 - Rating: 5)
Michael our technician was FAST, professional , courteous, and expedited our case as we were on a tight timeline. Would absolutely recommend him for all plumbing needs. He saved us! -
Review 94 (2024-04-04 - Rating: 5)
Michael walked in to our home and it felt like family. He made us feel comfortable and my dog loved him! He was up front and to the point as well as accommodating. He was called to give his professional opinion and unclog a drain that my landlord refusing to believe is groundwater and not negligence. This is so important as a tenant. He also thoroughly explained why there was standing water in my back drain which was not clogged. I would call Michael back for any of my plumbing needs/questions/concerns. -
Review 95 (2024-05-16 - Rating: 5)
Great professional sword service. Jake and Tim were amazing and handled our toilet as well as our sink. They will be back for a full clean out soon.Very well done. ;)Christian Beard. -
Review 96 (2024-04-07 - Rating: 5)
Thank you ,I was please & grateful for the prompt service….They said they would be here within the half hour and they were… thank you to John who was not only professional but kind, courteous and very efficient. Explain step by step of what was going to be done and got my plumbing job doneThanks . -
Review 97 (2024-07-11 - Rating: 5)
Davi was amazing. He put us at ease and walked us through all the steps. He is welcome here anytime -
Review 98 (2024-11-17 - Rating: 5)
Dave did a very good job of removing equipment and very nice job of cleaning up after. Thanks guys -
Review 99 (2024-06-09 - Rating: 5)
James and Mike worked extremely diligently to install a new toilet in my bathroom. I am extremely happy with the service they provided and would love to get their help if new issues arise in the future. -
Review 100 (2024-04-10 - Rating: 5)
The representative from Roto-Rooter arrived on time and was very friendly and listened to my problem, gave the price upfront . He worked for two hours before the drain finally cleared , l have old plumbing and no other plumber has been able to clear my drains adequately.I have been using Roto-Rooter for the past seven years with great satisfaction. Thank you for your service -
Review 101 (2024-04-28 - Rating: 5)
James and his partner were great! Very patient with the process and went above and beyond, tracing the drain blockage from the kitchen to the basement. They ensured the clogged pipe was resolved and included a 6 month guarantee. Thanks guys! -
Review 102 (2024-06-01 - Rating: 5)
Corey and Marcus saved the day! We had a bad clogged sewage pipe on Friday afternoon. Roto Rooter responded promptly and sent two technicians that handled everything professionally and with care. Grateful! -
Review 103 (2024-06-12 - Rating: 5)
Pipes in an old house without a basement can be a real challenge. Our technician arrived on time and was very thorough. Our drain hasn’t worked this well in years. -
Review 104 (2024-10-03 - Rating: 5)
Rob was informative and helpful. I would recommend him and RR to anyone in need of the service. -
Review 105 (2024-08-22 - Rating: 5)
Jamaal and the Crew were awesome! Excellent, courteous service by knowledgeable professionals!! -
Review 106 (2024-10-12 - Rating: 5)
David and Mike did an amazing job and came to check up every single day. -
Review 107 (2024-05-18 - Rating: 5)
Roto-Rooter’s team is responsive and fast to send help same-day. Our tech James was friendly and very informative about the issue with our home’s water system! -
Review 108 (2024-01-27 - Rating: 5)
I will highly recommend Roto-Rooter to my family & friends. They Are efficient, timely, and professional.Their Technician T Showed Up With professionalism, knowledge and courtesy.Work Very Quickly. I will certainly continue to use their services and will gladly recommend them to anyone in need of a quality plumber. -
Review 109 (2024-03-21 - Rating: 5)
Steve was amazing! 💯 He addressed the problem in 5 mins by unclogging my drains efficiently and identifying the cause of the problem. He then took the time to deal with my slumlord over the phone to explain the process of fixing the problem. He had the utmost of patience with my stubborn slumlord and ultimately came to an agreement in terms of pricing and servicing. Thank you Steve! You made my Tuesday night 😍 -
Review 110 (2024-04-19 - Rating: 5)
I highly recommend Michael as a plumber. His service is exceptional - top-notch, goes above and beyond, and very knowledgeable. He even took the time out to help my husband out with removing a ceil fan. -
Review 111 (2024-03-20 - Rating: 5)
We had Brian come out to assist with a slow drain/ clogged kitchen sink. Brian worked fast & efficiently while explaining everything he was doing. Brian also provided a lot of tips to help prevent another clog & giving us pipe shield liquid with clear instructions for preventive measure. We will be sure to seek Brian’s assistance if we should need it in the future. -
Review 112 (2024-03-15 - Rating: 5)
Joe was a great technician and was very professional. They came out in a timely manner and helped unclog my sewer line. I would recommend this company to anyone in the area looking for quality service. -
Review 113 (2024-03-30 - Rating: 5)
Wonderful experience all around! Dispatch updated us regularly, which was greatly appreciated, and Mike was so skilled and kind. Cant say enough good things about this experience! -
Review 114 (2024-03-22 - Rating: 5)
Had our toilet over flow and decided to contact Roto-Rooter as they offered emergency flooding services. A technician was able to come out and diagnose the problem within one hour. Steve A. was very informative on the process and was able to answer all of our questions and put us at ease. Overall we are very satisfied with Steves service and Roto-Rooter. Definitely recommend if you want and need top notch emergency assistance. -
Review 115 (2024-01-19 - Rating: 5)
We had an issue.. called Roto Rooter.. they came out within the hr. They took care of business immediately & did a thorough job cleaning up & taking care of all the necessary things and paperwork to insurance!!Highly recommend them!!Dave & Chris & their team worked together to make it happen!!Thanks -
Review 116 (2024-07-08 - Rating: 5)
Jamaal was so quick and professional ! He diagnosed the problem and fixed it . He calmed my fears and made quick work of a little problem and gave me tips as to how to correct the problem in the future . -
Review 117 (2024-05-17 - Rating: 5)
Called them regarding an issue with a clogged kitchen sink after spending hours with a drawing auger and opening up clean outs in my basement They arrived in a little more than 1 hour and resolved the issue in 30 minutes The tech (Wayne) was pleasant and explained the issue/resolution. Work area was left clean -
Review 118 (2024-03-30 - Rating: 5)
I called for service and Davi was at my house less than a hour. He was professional, explained to me what we needed to be done. Never met a plumber that seemed to care about his level of service. I used to hate the idea of calling Roto rooter. Davi has changed my mind. Hoping his boss will have him doing training for new employees that will change our thought process about the company. If you call ask for Davi! You wont regret it! -
Review 119 (2024-10-03 - Rating: 5)
Expressed knowledge of service needs to get the job done. Was professional and answered all questions. -
Review 120 (2024-09-07 - Rating: 5)
Jake was very friendly and professional. We are happy with the service. -
Review 121 (2024-03-16 - Rating: 5)
I called Roto Rooter this morning in regards to a plumbing issue in my duplex. Within 1 hour Steve was dispatched to the property. Steve was very pleasant, and knowledgeable and most importantly was able to unclog the toilet and tub. I would definitely recommend! FYI… I notified my landlord about this issue for days and he was unable to get anyone out here. Lol! Roto Rooter came in an hour! Thank you -
Review 122 (2024-11-05 - Rating: 5)
Super fast! Came same day and got our gas line capped in no time. -
Review 123 (2024-11-12 - Rating: 5)
Service was great! Clean up was fast and there was no mess left behind. -
Review 124 (2024-04-18 - Rating: 5)
Jamaal displayed the utmost professionalism during our toilet/drainage emergencies. He was extremely knowledgable and efficient with great communication skills. He solved our problem and I couldn’t recommend a better person to tackle yours. -
Review 125 (2024-04-13 - Rating: 5)
Davi Bastos was awesome!!! He explained everything that was wrong with my garbage disposal and what I needed to fix the issue. Very friendly good customer service. I would recommend for any plumbing issue. -
Review 126 (2024-03-23 - Rating: 5)
James is an excellent plumber. He came out to repair a damaged S trap and was conscientious, thorough and friendly. I would highly recommend James at RotoRooter in South Philly. -
Review 127 (2024-06-16 - Rating: 5)
Wayne provided great services. He came in right away and very informative. I highly recommend Roto-Rooter. Thank you! -
Review 128 (2024-09-10 - Rating: 5)
Guys were great! Did good work, were friendly and answered all our questions. -
Review 129 (2024-04-29 - Rating: 5)
Great experience - James was very knowledgeable, friendly and thorough. Made sure everything was working properly and the fitment was secure. Would definitely recommend. -
Review 130 (2024-04-01 - Rating: 5)
Steve made a bad situation a good experience. He fixed the problem like a pro.He educating me and my wife and gave us some prevention tips. As soon as he unclogged the main sewege drain all you hear is the satisfying noise of water flowing. Top notch -
Review 131 (2024-08-17 - Rating: 5)
Michael was super thorough in explaining our problems and quick to help us with a solution. -
Review 132 (2024-03-25 - Rating: 5)
Wayne H. was my technician today. He was extremely professional, arrived early, fully explained my issues and best of all, got rid of my clog.Wayne was a pleasure to work with today. As always, Roto-Rooter has taken care of me.Towanda G. -
Review 133 (2024-05-18 - Rating: 5)
When the Sanitary sewer in your whole building is backed up, that’s certainly a nightmare, but they came out and after two hours of trying to snake the line it just couldn’t get cleaned later. The Jetter showed up within 30 minutes. My nightmare went away. I’m very impressed and thank you for letting me move on my life. -
Review 134 (2024-12-21 - Rating: 5)
Good plumbing company very real polite and get the job done -
Review 135 (2024-03-15 - Rating: 5)
I couldn’t quite believe how courteous, prompt and competent everyone we interacted with was! Jamal came exactly when he said he would, understood the problem and fixed it. And there’s a year’s warrenty! Just wonderful service! -
Review 136 (2024-08-22 - Rating: 5)
It was a really professional work and was completely clean. I recommend 100% -
Review 137 (2024-04-01 - Rating: 5)
Roto-Rooter has saved us multiple times over the last few weeks. It started with a leaking toilet that led to needing to replace a water softener and the toilet. Someone came out the day I called and we had a new water softener that next day. They replaced the toilet quickly too! This morning (Easter Sunday), we found our water heater leaked and flooded our basement. Roto-Rooter came today on Easter and replaced our water heater and performed water damage restoration all in one day on a holiday. It is so stressful when these situations happen and everyone at Roto-Rooter with all of these experiences has been kind, supportive, sacrificed their own time (due to a few unforseen situations), and went out of their way to make it an easier process for me. I honestly have never worked with a company who have this many people who have been this professional and amazing to work with. I HIGHLY recommend them!! -
Review 138 (2024-05-30 - Rating: 5)
Mat was excellent. I had a leak in the wall. They came out quickly the same day that I called. Repair was made the same day. -
Review 139 (2024-03-09 - Rating: 5)
Q 4878 came super quick and diagnosed the issue we had—our toilet smelled like urine even after we cleaned it intensely. We assumed the wax ring was old so we called RR. He found out that we had pretty serious calcium buildup that was the source of the smell. In and out in like an hour! -
Review 140 (2024-03-21 - Rating: 5)
Absolutely amazing work- we were stressed - worried and he was so helpful and communicated exactly what the problem was and how to fix it. He worked efficiently and fixed our problem quickly. Thank you so much! -
Review 141 (2024-12-23 - Rating: 5)
Excellent, fast service, transparent with the price and very friendly -
Review 142 (2023-06-16 - Rating: 5)
I received a professional phone call telling me what time my plumber would arrive. Joe arrived on time and was absolutely fantastic! He sensibly advised me on the most sensible and economical way to resolve my plumbing issues, including a leaking hose causing water under my tile floor, and changing a completely corroded main line water valve in my crawl space that would eventually create a flood. Joe advised me to call my township to have my water shutt off before doing this as a precaution. He also replaced a toilet for me upon my request. Joe worked into the evening and did not leave until everything was in perfect working order. I was extremely happy with his work and good judgement! Thank you, Joe. -
Review 143 (2024-06-20 - Rating: 5)
Jamaal was so knowledgeable, pleasant and fixed the problem quickly. We were so happy with his service. -
Review 144 (2024-09-06 - Rating: 5)
Brain was very polite and did a good job.And clean up after job. -
Review 145 (2024-05-17 - Rating: 5)
They the serviceman Jake was courteous and diagnosed the issue immediately and explained what he needed to do to fix it. He fixed the issue quickly and showed me what he did. -
Review 146 (2024-04-16 - Rating: 5)
Steve was just awesome! So polite and professional. I didn’t even feel the high unexpected bill because my problem was resolved in matters of minutes. 😊 -
Review 147 (2024-10-06 - Rating: 5)
The clean up crew worked efficient and professional. Appreciated their work. -
Review 148 (2023-06-23 - Rating: 5)
Mike is the man. This is easily one of the best experiences I’ve had with a home issue. Mike quickly identified the issue and made sure to install a new pump system that will better serve my home. I’d give 10 starts if I could…highly recommend -
Review 149 (2024-10-10 - Rating: 5)
Rob was very helpful and knowledgeable, definitely recommend him! -
Review 150 (2024-03-09 - Rating: 5)
Had an emergency hot water heater issue and called roto rooter late on a friday night. Sardise came, quickly diagnosed the issue and was able to fix it the same night. I am extremely grateful and will continue to use Roto Rooter in the future. Thanks so much Sardise and Roto Rooter! -
Review 151 (2024-12-14 - Rating: 5)
Duffy was clean and got out clogged sink working in no time! -
Review 152 (2024-12-14 - Rating: 5)
Great service and on time when I needed them. -
Review 153 (2024-11-03 - Rating: 5)
Clean up did a great job. Thank you well manner -
Review 154 (2024-05-01 - Rating: 5)
Very efficient and thorough in their processes and knew exactly how to get the job done. Very reasonable . Would definitely be using their services again and highly recommend. -
Review 155 (2024-08-24 - Rating: 5)
James is very friendly very knowledgeable. Did a very good job. -
Review 156 (2024-10-03 - Rating: 5)
Excellent Service and very friendly! Would highly recommend! -
Review 157 (2024-06-11 - Rating: 5)
James was very helpfull and quick in replacing the garbage disposal and helped me with extras aswell . Good job!! -
Review 158 (2024-06-02 - Rating: 5)
Amazing service. Professional, quick, efficient, and an a solid human being. Do not hesitate to use him. -
Review 159 (2024-04-08 - Rating: 5)
Michael was great! Promo, quick, efficient service. We only have one restroom at work and now its back up and running! Thanks! -
Review 160 (2024-06-02 - Rating: 5)
Jamaal was prompt, professional and extremely polite. I would highly recommend him and his company -
Review 161 (2024-06-19 - Rating: 5)
James & Mike were very helpful and took the time to explain what needed to be done. A job well done. -
Review 162 (2024-01-26 - Rating: 5)
Called to schedule an appointment at 5 PM after our washing machine started to overflow, drain was snaked by 8:30 the same evening. Professional, friendly service. -
Review 163 (2024-08-14 - Rating: 5)
The crew that came to my house yesterday and today where awesome they showed me what went wrong and showed me how they fixed it -
Review 164 (2024-01-06 - Rating: 5)
Everything went very well. The workers and the foreman were all experienced, polite, and worked along at a good pace until each job was complete. I am very pleased. -
Review 165 (2024-03-27 - Rating: 5)
Mike was friendly and professional. He made me feel comfortable and advised me on how to maintain my drain. He was my hero today! -
Review 166 (2024-04-23 - Rating: 5)
James was great. He fixed our issues and explained it easily so I could understand what happened and what he was doing -
Review 167 (2024-03-12 - Rating: 5)
Roto Rooter is highly recommended if you need a fix in your home/ business. I recommend using their services if you have the extra cash. Thank you for your services Roto Rooter. -
Review 168 (2022-06-17 - Rating: 5)
Roto Rooter plumbing and water restoration services were fantastic to work with. The team had someone out the night of the leak to start assessing damage and promptly arrived the next day to immediately begin restoring my home. The crew was helpful, willing to answer any questions, and incredibly considerate of our personal belongings. I would recommend them again and again. -
Review 169 (2024-06-01 - Rating: 5)
Jamal was great! Fixed my leaking tub faucet quickly. Highly recommend. -
Review 170 (2024-04-15 - Rating: 5)
Excellent prompt service. Michael was great and kept me informed of everything he was doing and thoroughly explained all next steps. -
Review 171 (2022-07-07 - Rating: 5)
This company have some of the most professional and pleasant works. I had the pleasure of dealing with Romaine B. the service contractor and his service was prompt and efficient. I would recommend him to any one who needs plumbing services from Roto-Rooter. Awesome job! -
Review 172 (2024-07-03 - Rating: 5)
The technician (Jamal) was extremely nice, professional and knowledgeable.Fixed out garbage disposal in no time!On late afternoon right before the 4th of July too!😁Thank you Jamal! -
Review 173 (2022-03-02 - Rating: 5)
First let’s start with I usually don’t waste my time with reviews, however I cannot say enough good things. First we called a different company that said they could not help us after waiting 2 days for them to come to the house. Next we called Roto-Rooter that sent out someone to consult within an hour, then in another hour we got a fabulous technician that had to find our water access outside the house and fixed the problem. Everyone was kind and very professional. -
Review 174 (2024-06-04 - Rating: 5)
The plumbers were professional in providing excellent customer service. The work was well done. -
Review 175 (2024-06-04 - Rating: 5)
Great customer service, fast, efficient, and went the extra mile to get things done. Highly recommend. -
Review 176 (2024-03-16 - Rating: 5)
Mike and Rob were absolutely amazing. Made a stressful day wonderful. Very informative and professional. Grateful for them. -
Review 177 (2023-06-19 - Rating: 5)
I have used Roto Rooter for years and have maintained contact with the initial plumber - Tim, based on his personality, professionalism, accuracy, responsiveness, great work quality (i.e. I have never had to call him back to redo his work). There is never a need to clean the work area as he does not make a mess. As long as Tim is with Roto-Rooter I will continue to be a customer, and I have no issues waiting for his availability. Which is rare, but I wont take a substitute. -
Review 178 (2021-03-22 - Rating: 5)
Dennis was the absolute best! He explained everything perfectly and made me feel very confident and safe in my plumbing. He was delightful to talk to and had a great enthusiastic attitude. We were told a plumber would be over the next day but he got here in 30 minutes! -
Review 179 (2021-02-04 - Rating: 5)
Mohammed was wonderful, he was very thorough and explained everything in detail. He spent a lot of time going over how the issue happened and what exactly needed to be done step-by-step. I’m grateful as a first time home buyer and very pleased to say you guys lived up to your reputation for excellent service. My fear about the pipes and worst case scenario actually happened, but it wasn’t nearly as painful as it could have been. Thank you! -
Review 180 (2024-03-29 - Rating: 5)
Davi was an excellent technician who took very good care of our facility. Very satisfied with his customer service. -
Review 181 (2022-02-13 - Rating: 5)
Matt was amazing! He worked quickly and explained what he was doing in the process. He also gave me tips for preventative measures as well. I would definitely use this company again and refer to others just because of my experience. Thank you! -
Review 182 (2019-03-07 - Rating: 5)
Roto-Rooter was extremely helpful and responsive when we had our sewer line back-up into our finished basement. They arrived 1 hour after I called, evaluated the situation, dispatched a plumber the same night and arranged for the clean-up team to come the next morning. They even assisted us in making our insurance claim! Overall, it was an excellent experience. Highly recommend! -
Review 183 (2024-06-27 - Rating: 5)
Jamal was very professional and he got the job done extremely fast great job -
Review 184 (2024-04-22 - Rating: 5)
Great customer service, fair price, quality work. Found a perfect plumber to call upon. Thanks, Wayne! -
Review 185 (2024-08-03 - Rating: 5)
Plumbers were professional and courteous. Job finished as advertised. -
Review 186 (2022-04-12 - Rating: 5)
Dave and Dakota were very polite and professional. They completed the job quickly and I once again received an excellent job from Roto Rooter. What I also liked was both young man answered all my questions. I am a satisfied customer once again.. Pat -
Review 187 (2023-04-16 - Rating: 5)
My toilet was constantly running and I called Roto Rooter. Hunter came out way before my scheduled appointment time which was awesome. He found the problem immediately and went over all of our options to resolve it and was very professional. I recommend Roto Rooter. Thanks Hunter