Pritchard Bros Plumbing & Heating Inc

Photo of Pritchard Bros Plumbing & Heating Inc

Located in Boone, Iowa

Address: 1019 Story St, Boone, IA 50036, United States

Phone: +1 515-432-6816

Rating: 4.9

Services

  • Credit cards

Categories

  • Plumber
  • Air conditioning repair service
  • Heating contractor

Photos

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Comments

  • Review 1 (2024-12-27 - Rating: 5)

    Pritchard Bros is the best in the business! We had an issue with our furnace. They were at our house within 20 minutes of me contacting them and had the issue fixed same day. Their workers are all great people who go the extra mile for their customers. Will only use them in the future, highly recommend!

  • Review 2 (2024-12-05 - Rating: 5)

    They were great to work with! I called and talked to the receptionist (who was very pleasant I might add) about an issue with my water heater. A service tech was out the next morning to assess the issue and back out the next day with the parts to fix it! They were very timely and communicated very well. I will definitely use them again in the future and highly recommend them to anyone else!

  • Review 3 (2024-11-07 - Rating: 5)

    From my first contact with Mitch through the multiple projects, plumbing, heating and cooling I was treated with respect by all Pritchard Bros. personnel. Work was completed in a timely manner and all installations were well done. This involved new installations in my new garage and retrofitting the heating system in my 120 year old house. Bonus, all done under estimates. Verry happy.

  • Review 4 (2024-11-07 - Rating: 5)

    Mike, Jeremy, Jason, Nick, and the whole crew do a great job. We have had Pritchards do everything from service an older boiler and ac unit, install a new boiler/water heater and ac system, most recently they installed mini split system in our new home. They have always been very professional, complete jobs in a timely manner, and priced very well. I cannot recommend Pritchard’s enough!

  • Review 5 (2024-07-13 - Rating: 5)

    I knew I needed to consider replacing my 30+years boiler and my 20+years water heater. Mike explained what I had and how it could be updated with more efficient combo boiler heat with on demand water heater. He thoroughly explained other options and how it would work in my house built for boiler heat and no AC! Then Nick and Alex did the work. They were exceptional in their customer service. I have provided photos of the old and then the new. Then they helped me understand its maintenance. I felt very informed about what I had and the maintenance required. I highly recommend them for their professionalism and customer service.

  • Review 6 (2024-12-04 - Rating: 5)

    Sunday problem was taken care of quickly and efficiently by Nick. He spent the time to track down the problem and fix it. Heat back to normal. Many thanks for a quick and very thorough response.

  • Review 7 (2024-04-18 - Rating: 5)

    Mike Pritchard, I would like to compliment your staff. Eric and Andy, on installing, our new step in shower. They were very professional and answered our questions, and they asked us for our input, and or wants. They kept their work area neat and cleaned up after themselves. I would recommend them to anyone.Oh yes, the step-in shower is great. being on the high side of middle age we really appreciate it. Thank you.

  • Review 8 (2024-03-01 - Rating: 5)

    We needed to have our furnace replaced and Pritchard Bros did an excellent job. We have a geothermal system and Mitch is truly an expert! He patiently answered all our questions and made sure we understood every detail of its operation. Highly recommend!!!

  • Review 9 (2024-06-25 - Rating: 5)

    Nick came out to diagnose what was going on with my old furnace. He explained everything to me as well as what to do in the future. He replaced my blown motor to make my house cool again! I had called a different company before Pritchard that was rude and not reliable. I’ll only go with Pritchards for all future projects.

  • Review 10 (2023-05-25 - Rating: 5)

    Mike was comforting and beyond helpful! For a new gal in a new town all on her own he was very kind and compassionate! I had a freon leak and my air wasn’t working! Dave (best in the Midwest) came and had it fixed in an hr! All of this while I was at work! I couldn’t have had a better experience! Price was nice too! A+++Jenn White

  • Review 11 (2024-07-30 - Rating: 5)

    Mitch was outstanding.. he did his job very well. He didnt stop til it was figured out. I appreciate you Mitch! Thank you Pritchard Brothers Boone Iowa !!!

  • Review 12 (2023-03-21 - Rating: 5)

    I would like to express my gratitude to the Pritchard brothers for their exceptional service. Recently, I had hired another company to conduct a spring checkup on my furnace, but a month later, it stopped working. To my surprise, the components that they claimed to have checked and cleaned appeared untouched.Fortunately, I reached out to Pritchard Brothers, who I have always relied on. Their representatives, Mitch and David, quickly identified the problems with the furnace without pressuring me to purchase any unnecessary products. They efficiently repaired the furnace and restored it to perfect working order. I am truly thankful for their prompt and honest response. Shame on me for falling for the other companies “free spring check up” Thank you, Pritchard brothers!

  • Review 13 (2023-08-30 - Rating: 5)

    I am ever thankful for the amazing service that we received at Hear Sound, Inc. Last week when the temperatures were high and our AC could not keep up Pritchard Bros were on it! We called and within the hour they were here and helpful to get us up and going again! If you are looking for awesome customer service, informative response and quick turn around(especially in the heat/cold), stay local...these guys do an amazing job! Thanks again!!

  • Review 14 (2023-10-13 - Rating: 5)

    Supposed to have a new washer installed. Install team arrived and said they couldn’t do the job because the water valves that feed the washer were too tight for them to access and that I would need ones. Called Prichard Brothers, they connected me with their technician, Bob. Bob came out the same day, he was very professional, polite, and engaging. He quickly identified the issue, removed, and replaced the water valves in just a few minutes, and even offered to hook the older washed back up. I truly appreciated the phenomenal service and will be calling Prichard for everything going forward.

  • Review 15 (2024-02-14 - Rating: 5)

    The people that work at pritchard Bros are skilled, professional and very kind. Called with a main line clog they scheduled me for the very next day and helped me resolve the the issue. Mike pritchard then called me and unfortunately gave me bad news with further problems they discovered. He was immediately on my team giving me possible solutions. I highly recommend them if you have any plumbing or heating issues.

  • Review 16 (2023-03-17 - Rating: 5)

    Mike was personable and friendly. I enjoyed talking to him, and he sent a team out quickly to address my ongoing issue with a drain backing up in the basement. The situation was assessed quickly, and the next day, it was fixed! The rough estimate I was given was also straightforward, and I had no surprises. The men that fixed the issue were awesome, too! Being new to the area, I wasnt sure who to call, but Im sure glad I chose the right company! I have been under tremendous stress the past few months, and this team made my basement issue stress free. I will recommend and choose them for any future projects or issues that may arise.

  • Review 17 (2023-05-12 - Rating: 5)

    Great company, great people. Jeremy and Mitch were amazing to work with. They knew what they were talking about and showed up when they said they would. I live an hour away and was having trouble finding an HVAC company to come to my farm. If you have a question they can answer it. Work was done quickly cleanly and I am very pleased. Will use them again.

  • Review 18 (2024-12-21 - Rating: 5)

    Real happy with our new furnace. Heat is even without highs and lows. Good product selection by Pritchards. Installation has been well done, and workers are conscientious and neat.

  • Review 19 (2023-07-21 - Rating: 5)

    I had been told that my AC wasnt turning on because it was out of freon due to a bad coil and that the whole unit, along with my furnace, would need to be replaced. I contacted Pritchard Bros to see if they would be able to just replace the bad coil--they were at my house within an hour of me calling them, and discovered that I was not out of freon, but that the AC wasnt turning on due to a bad wire. They swapped out the bad wire and the AC was working again. Within 1-2 hours they fixed the issue and saved me from making a mistake that would have cost me thousands of dollars. Thank you!

  • Review 20 (2020-12-22 - Rating: 5)

    My plumbing and heating guy of 20 yrs retired, so i had to try others.Calling Pritchard Bros on a Friday the owner promptly answered their phone, found Mitch the air / furnace tech and began solving my problem.When Mitch arrived 3 hrs. later, not only did he fix our problem, he took the time to explain our system to us better than anyone else could.Very professional and an all around great guy.i highly recommend this company.

  • Review 21 (2018-12-21 - Rating: 5)

    We have used Pritchard Brothers the last couple years for our annual furnace and A/C check. They have always been efficient and competitively priced. Our water heater gave out and they checked it the day we called. Mitch was very professional and gave me plenty of time to ask questions. Their prices were really reasonable and they were very understanding of our finances and willing to work with us. Mitch and Bob came out the very next day in the morning and replaced our heater. We were very happy with their work and we will continue to use Pritchard Brothers for all our heating and plumbing needs.

  • Review 22 (2019-02-08 - Rating: 5)

    Having just moved to Boone, I had many questions and work that needed done on the old home I purchased. I called around to many businesses, but had no luck getting anyone to either respond or get a quote once they came out to look at the problems. Pritchard Bros was different, they immediately came to look at the problem and worked to fix it, even when it took multiple trips. They were able to work around my hectic schedule and finished the task faster than I had anticipated. I would highly recommend this business as their customer service, quality of work, and honesty is top notch!

  • Review 23 (2021-12-20 - Rating: 5)

    We have used Pritchards many times now for installation of AC, install faucet, service furnace, and just last night came and repaired our furnace that had quit working. They are very responsive and they arrive when they say they will arrive! They came on a Sunday night within a few hours of our call. We will definitely keep using them for all our HVAC and plumbing needs!

  • Review 24 (2015-05-18 - Rating: 5)

    I had a great experience with Pritchard Brothers! I was selling my house and had to get a radon mitigation system installed for the buyers. They were by far the cheapest quote I got (out of 4) and they were able to get in and do the work right away! They left a simple testing kit for me to use and send in and the results came back at an amount that would be equivalent to the amount of radon out in outdoor air. I am very pleased with their work and will definitely keep them in mind if I need anything else like this in the future! I would highly recommend them!

  • Review 25 (2021-03-30 - Rating: 5)

    Our furnace died over the weekend. I contacted Pritchard Brothers on Monday. Mitch came out that afternoon. I had my quote by the end of the day. My new furnace and air conditioner were installed on Thursday. The installers were awesome. Prompt, courteous, answered any questions, explained how to use the new equipment. First class all the way. I highly recommend. Thanks Jeremy, Mitch, Bill, and Alan!

  • Review 26 (2018-02-23 - Rating: 5)

    This is our third time working with Pritchard Brothers. They are amazingly speedy and helpful with reasonable prices. I called at 8 and my new water heater was installed by 11:30. In that time they came out to do an initial assessment of what was wrong, got a water heater for us, installed the new one, and removed the old one! Getting in and out of our house is kind of an ordeal in winter with the icy steps and walkways, so I appreciate their being able to take care of it today. Mitch and Alex did a great job.

  • Review 27 (2019-01-29 - Rating: 5)

    Im very pleased with Pritchards customer service and their work! I was (I thought) having some issues with my furnace so they sent a tech out on Monday. Nothing major but Mitch was helpful and explained a few things. I asked before he left if they were able to run a vent for my bathroom, which had none. Mitch called me later the same day with a quote and he and another guy came back the next day and I now have heat in the bathroom. Great job! I look forward to working with Pritchard Brothers in the future for both heating and cooling!

  • Review 28 (2021-05-13 - Rating: 5)

    Best tradesmen Ive dealt with in my life. My old water lines and fixtures needed to be replaced, and even amidst the ongoing supply chain and demand issues I got a free on-site visit the day after I called them, and a quote the day after that. They were able to give me exactly what I asked for, and they had the entire job done in a single day. They cleaned up well after themselves and kept the damage to my walls and ceiling remarkably low, and where they did need to cut it open to gain access, they did so very respectfully. I am thoroughly impressed and wont hesitate to call them again in the future.

  • Review 29 (2017-07-10 - Rating: 5)

    We are new to the area and experiencing issues with our air conditioning. Pritchard Brothers was highly recommended and I can see why!! They were very fast, professional, and even called a couple hours later to make sure everything was working properly! If we every have issues again, I will definitely call them. Would highly recommend them!

  • Review 30 (2015-04-13 - Rating: 5)

    I have used Pritchard Bros. twice and now will not use anyone else. Trust in the contracting world is hard to find but my experiences with this company has confirmed they are honest and trustworthy. My latest experience with Pritchard was the addition of a mother-in-law apartment where I contacted three different companies to get quotes. Two of the companies came out we discussed the project and I discussed my concerns with AC and Heating the additional square footage they went back to their offices and sent me a quote. Pritchard came out 4 to 5 times to look over the project, discuss the different types of options, and to make sure they understood what I wanted. I was very impressed with them, their professionalism, and genuine concern to insure I would be satisfied. I was not disappointed with the end result. Additionally, their quote was the best value as well on top of the individual attention I received. GREAT Company, would not recommend anyone else!!!!! I only wish I would have had them install my main house AC as well.

  • Review 31 (2021-01-15 - Rating: 5)

    Wow, am I glad I called Pritchard Bros! We were faced with a sudden plumbing emergency, and after being yanked around by another company for a couple days, Mike was a relief to speak to. He was beyond compensating, working us in to an already busy schedule, and he was able to get a great team to my house and do the HUGE job in a day. We were able to beat the snow storm and the guys restored water and plumbing to our busy house of 5. I am so completely grateful for what Mike & his company were able to do for us, and will be referring anyone and everyone here from now on! Thank you so much!

  • Review 32 (2016-06-30 - Rating: 5)

    Since moving to Boone, Iowa in 1998 I have Always called Pritchard Brothers Plumbing-Heating for all of my plumbing and heating needs.Mike has always been the biggest help with any problems I have had.My most recent problem was that I was in need of a new hot water heater. I called and Mike was willing to send a couple of guys the same day I called to get a new hot water heater installed in my home.Matt and I believe his name was Brian arrived and immediately started working to remove the old hot water heater and get the new one installed. They did an Excellent job and answered any questions I had. They also went out of their way and fixed my kitchen sink(almost no water pressure) at no extra charge.Great Service!! Great People!! This Company deserves the #1 Plumbing and Heating Company in Boone County and in Iowa!! :-) I Definitely recommend Pritchard Brothers for your Plumbing and Heating needs!!!Thank You,Tanner T.

  • Review 33 (2023-01-07 - Rating: 5)

    We have a mini split in our 4 seasons room. Pritchards came out when it was below freezing and in 5 minutes found a major leak. They walked us through what they found, and were done in an afternoon. After going through 2 other companies we are staying with Pritchards. Great service, very professional, and easy to talk to.

  • Review 34 (2021-11-10 - Rating: 5)

    We called Pritchard Bros late on a Friday morning with a toilet issue. They were very responsive and indicated that once a crew was back from a job they would be sent out our way. Alex and Kelly showed up early afternoon and completed the job very efficiently. They did extremely clean work in a very pleasant manner. Thanks so much to Alex and Kelly for doing yet another job on a Friday afternoon! Its greatly appreciated!

  • Review 35 (2019-10-08 - Rating: 5)

    Pritchard Bros. recently installed an HVAC system in my shop. The quality of the workmanship was excellent and timely. The crew that did my installation was very good to work with. So far, I am very impressed with the system that they chose for the installation. I have a lot to learn how to best use the system as it has many operation options, but I have confidence Pritchard Bros. will be there to help if needed.

  • Review 36 (2018-09-24 - Rating: 5)

    Recently had my furnace and AC units replace by Mitch Sheffler. He did a great job communicating with me and setting up times meeting me at my home. The guys did a spectacular job of cleaning up when they were finished. They even removed the concrete pad my old AC unit was on which was completely unexpected. Would definitely recommend them to anyone!

  • Review 37 (2021-04-13 - Rating: 5)

    Pritchard Bros installed new water heater and full hvac upgrade in our home. They made the process very easy with an accurate quote and submitted energy rebates for us. I would highly recommend there service.

  • Review 38 (2022-06-20 - Rating: 5)

    Pritchards is very accomodating and respond usually that day or day after if possible concerning your problem. The staff is very knowledgeable, pleasant, and professional. I would recommend them above anybody else. They are very conscientious above leaving the work area clean after completing the job. Mike is awesome to work with. Very good business.

  • Review 39 (2023-05-16 - Rating: 5)

    Nick came out and serviced our air conditioning unit. Was very knowledgeable and informative about what he was doing and answered any questions we had during the process. Highly recommend!!

  • Review 40 (2017-09-28 - Rating: 5)

    These are great people to work with and are very professional. In business for 71 years selling quality Lennox products. They recently replaced our furnace and AC units in one day even working in inclement weather conditions. Tarps were laid on the floors and stairway and when they left, everything was spic and span. A few days later they came and fine tuned the system and even added a new thermostat at no additional cost. We are very satisfied customers and highly recommend them.

  • Review 41 (2019-01-30 - Rating: 5)

    I highly recommend Pritchard brothers. Mitch was terrific. I called him right away in the morning about concerns with my air source heat pump. The first level of my home was down to 34 degrees. He was very concerned and said hed get out here as soon as he could. He even called when he was on the way. I had turned on an emergency heat setting and it was helping. We talked about him coming out another time to check the unit out, but he changed his mind and said he wanted to check it anyway to make sure everything was ok and would remain ok. He came out within 2 hrs of my 1st phone call and checked things thoroughly and explained everything he was doing and what my problem had been. He got everything going again right away. Mitch never seemed like he was just going through the motions of his usual work day. He actually made me feel like he cared that we were having problems and needed to help us. I really appreciated that.

  • Review 42 (2023-11-30 - Rating: 5)

    What a sigh of relief dealing with such quick response and very professional technicians. Made us feel at ease and have done excellent work with our older system. Actually fix your problems instead of just trying to sell you new products!

  • Review 43 (2017-11-09 - Rating: 5)

    From the time I called Pritchard’s until their arrival was about 30 minutes. They were very nice with my wife and had the whole job fixed promptly. Professional and polite. Very happy with the service and the ability to support local. Will defiantly call in the future.

  • Review 44 (2024-07-15 - Rating: 5)

    Best service, best price and highly professional. Our water heater was leaking all over the basement, I called and within the hour Mike called me back with the best quote. I was able to text the pictures to them and he was able to give me a quote on the spot. The old was removed, the new was installed within an hour. Installers were super polite and respectful of our flooring and gave us instructions. I felt safe and would highly recommend! Great job guys!!

  • Review 45 (2015-11-06 - Rating: 5)

    I recently bought a new house and found the radon levels to higher than expected. Pritchard Brothers came in and assessed the problem. They gave me a free quote to correct the problem. I hired them to come back and install a radon system. I had concerns on how the piping was going to look on the exterior of my new home, they found the best location and route to install the piping and the system. They done a very professional job and the cost came in under the original quote. I would recommend them, I know if I need any more work done at that is who I will be calling.

  • Review 46 (2018-02-24 - Rating: 5)

    Pritchard’s is completely professional, efficient, courteous, and reasonably priced. Rob showed up during evening hours, quickly diagnosed a dead motor on our furnace, and got it running in the morning after obtaining a replacement part. We definitely recommend Pritchard’s and will give them our future business.

  • Review 47 (2015-10-09 - Rating: 5)

    I called Pritchard Bros and talked to Mike about relocating a main drain pipe that drops from the upstairs bath down into my garage area. I demoed out the wall to extend my garage and the pipe was right in the road. Mike came out and gave me an estimate right away. The estimate was very competitive and reasonable. When I called to schedule them to come out and move the pipe, they offered to come that morning! This is un-heard of. They did an amazing job and knocked out the work by 1 PM. Mike even sent me a picture of the work and asked if I was satisfied... Couldnt ask for better quality work, friendly-ness and top notch customer service. If your a home owner like me you know how hard it is to get a plumber to come out right away. Definitely recommend their services to anyone.

  • Review 48 (2019-04-01 - Rating: 5)

    I dont have enough accolades to be able to say Thank You to Mike and his crew. With all the fast thawing, rain and more rain, we found ourselves with our house flooding. We couldnt bale the water out, as it was coming in faster than we could clean it up. I called Mike in a panic and he was so kind, reassuring, and helpful. He said he would get someone out there as soon as he could (as they had another emergency at that moment). He did just that. His crew arrived to help save the day!! They were professional, knowledgeable, and it was very clear they had a game plan on what they would do. They got the water stopped and now I am working on cleanup. I have mere words, but from the bottom of my heart, I say THANK YOU. An asset to Boone with people who really care about those in their community!!

  • Review 49 (2021-01-18 - Rating: 5)

    We moved into our home in our home in 1987. The house was built in the 1950s. So with age have comes repairs and upkeep. Prichard Brothers have taken care of our needs for all that time. They were and are easy to do business with. I like doing DIY repairs and the people at Prichards have always been helpful with advice and parts needed, and when I have gotten in over my head (no matter the time of day) they have been there to save me.For many years my work took me out of town for days of the week, when my wife had any type of plumbing problems and needed help Mike, Gary & Jason always responded quickly. We just replaced our boiler and Mike researched and worked with us to find a tankless boiler. Works great - efficient - very quite.EXCELLENT SREVICE - QUALITY WORK -REASONABLE PRICES

  • Review 50 (2017-01-19 - Rating: 5)

    After receiving an invoice for service with a $ amount that made my head explode I wrote a review reflecting my displeasure. Shortly thereafter, I received a call from Mike explaining that a billing error had been made during his absence. He adjusted the bill to a fully reasonable rate. As for the service, I had no complaints and thought the job had been done professionally. I always appreciate doing business with a company that is willing to acknowledge and correct mistakes if they happen.

  • Review 51 (2014-03-07 - Rating: 5)

    OMG!!! Great company. I was having the problem for awhile and I called a couple other plumbing companies before I called Pritchards and 1 wanted to charge me an arm and a leg, the other couldnt tell me when they would be able to get out there. Called Pritchard Bros and they were so nice and kind and helpful and they were able to get to my house the next day and they fixed the issue with no problems at all and they cleaned up afterwards even though part of it was a mess they didnt make. I would definitely recommend this company to anyone in the area or out of the area. Great company, great people. Will definitely call again if I have problems!!

  • Review 52 (2017-02-11 - Rating: 5)

    Mike and his guys did a great job for us! They went out of their way to get us taken care and at a very far rate! Bob,Jason and Brantley went over everything they did and were very quick to respond to our call! Great service!

  • Review 53 (2020-05-05 - Rating: 5)

    Pritchard Bros is the best to work with. Recently had a stool replaced. Bob was here the same day and had the old one out and new one in within an hour. Price was what I was quoted. Very easy to work with. I would recommend them to anyone!

  • Review 54 (2018-12-10 - Rating: 5)

    They were very nice and I was impressed with their work. Mitch came in, figured out the problem, took the time to explain the problem with our furnace. It took a while to get here because of a part they needed to find but I put that on the weird off-brand furnace we have.

  • Review 55 (2018-06-21 - Rating: 5)

    Our basement is dry!! Brought in the big guns! Huge shout out to Mike Pritchard and crew, Jason, Bob and I am sorry but I cant remember the other gentlemans name. We have had lots of water in our basement almost every year and at times ankle deep! The water was coming from under our new 4 year old double shower that had not been used all that often. We knew the probability was very high the shower was going to have to come out to find out what was going on under there. We lost the base and the first row of tiles. They put tile in from the low spot by the drain where the ground water was coming up and into the basement to our sump pump. We also had them add a jet pump for a backup in case the electricity goes out and the sump pump cant run. These men worked their buts off and I am so grateful and thankful for them. They were very patient and answered all my questions. Years prior to this they have put in new sewer pipes from the yard close to the house out to the end of our double lot property and put in a new furnace and air conditioner. I wont go anywhere else! Thanks again Mike and team! No more back breaking, water dumping, endless hours lost to all the water in our basement!

  • Review 56 (2019-12-16 - Rating: 5)

    I am an architect and design/builder - they are my go-to guys - dependable and no nonsense. We work together on projects unlike fighting some subs. Great service, no call backs, reasonable price. What more can I ask for?

  • Review 57 (2015-04-07 - Rating: 5)

    Great service...We worked with Pritchards from the beginning to end of our newly constructed home and couldnt be happier with their fair pricing, customer service, expertise knowledge and willingness to go out of their way to work with the challenges of new construction. We would definitely recommend using them.

  • Review 58 (2018-02-24 - Rating: 5)

    Weve worked with these guys for twenty years. They are both personable and professional. Mitch has worked with us on service issues over the years and is very friendly and really knows his stuff. I highly recommend this company.

  • Review 59 (2021-10-15 - Rating: 5)

    Excellent customer service. Ive worked with them for a few years and they always get the job done. They work fast and effective. The only return trips for a job theyve done were because of the manufacturer and they took care of everything.

  • Review 60 (2017-05-02 - Rating: 5)

    Pritchard is our go-to call for anything plumbing related. They are efficient, honest, courteous and professional in all of their interactions with us. Their ethos of fairness is evident in all they do. My highest recommendation.

  • Review 61 (2018-04-20 - Rating: 5)

    Excellent work by Pritchard Brothers. They came to look at my furnace on a Wednesday and I had a new one installed by Thursday afternoon. Definitely recommend!

  • Review 62 (2019-06-18 - Rating: 5)

    They are reasonable, and will do their best to help you as soon as possible. I would highly recommend Pritchards!

  • Review 63 (2020-04-02 - Rating: 5)

    Thanks Mitch S. and the rest of the crew for hooking me up with a new furnace and A/C unit! They gave me plenty of options and prices to choose from. They hooked it up all in one day. Highly recommend them!

  • Review 64 (2018-01-25 - Rating: 5)

    I recently got a new furnace and the techs that installed it was amazing. They explain everything they were doing and tried everything they could before we put in a new one. I would highly recommend them.

  • Review 65 (2017-02-27 - Rating: 5)

    I was 8 months pregnant when our furnace went out. They truly cared about us and got the new furnace and AC in within 2 days!

  • Review 66 (2022-01-25 - Rating: 5)

    It was -11 outside a pipe burst and spayed water on my furnace. . It was a very bad messy situation and they came over and fixed it quickly. They really help us out. Thank you!

  • Review 67 (2023-11-12 - Rating: 5)

    They set up our system with great service and the lowest quoted price.

  • Review 68 (2019-06-05 - Rating: 5)

    We have called Mike so many times for so many issues over the years. They have done an amazing job time after time and we trust them completely.

  • Review 69 (2018-05-21 - Rating: 5)

    Just had airconditioner vent tubes replaced in attic.Professional service and all questions answered and system tested thouroughly before they left. Very good service.

  • Review 70 (2019-12-14 - Rating: 5)

    They responded quickly to my after hours phone call and were very helpful. I would highly recommend this business to anyone. They will definitely get my repeat business!

  • Review 71 (2017-10-25 - Rating: 5)

    Fantastic service I called first thing in the morning with grinding noise coming from my furnace. They came right out and got me back up and running in no time.

  • Review 72 (2022-06-03 - Rating: 5)

    Hands down the best plumbing business Ive dealt with. Want someone who actually cares and helps? Let these guys take care of you.

  • Review 73 (2022-10-24 - Rating: 5)

    Excellent customer service.Fast and did a great job installing new furnace and air conditioner

  • Review 74 (2024-04-25 - Rating: 5)

    Fast, courteous, and professional. Ive called Pritchards on two different occasions for HVAC work, both times I had a next day appointment with service restored quick.

  • Review 75 (2021-09-24 - Rating: 5)

    Bob did a great job of addressing our problems. We were very happy with the service.

  • Review 76 (2021-07-17 - Rating: 5)

    Had great service. Dave the technician was very polite and took great care of my problem.

  • Review 77 (2023-04-18 - Rating: 5)

    I love these guys! So professional and friendly and they respond immediately!!

  • Review 78 (2020-03-12 - Rating: 4)

    We have had work done in our home they are easy to work with if you have a question they answer it for you.

  • Review 79 (2023-05-05 - Rating: 5)

    Quality work, fair prices, all you can ask for

  • Review 80 (2021-05-14 - Rating: 5)

    I have only once or twice because Im really not a person who dose these kind of things. But I have been working with Pritchard Bros plumbing for over 2 years now, and I have to say. That I have never had better service from any company ever. My wife and I have 2 small businesses. A cleaning company, and a real estate company. Prichard Bros have done a lot of work for us at many of our rentals, and our personnel residence. I just really wanted to say how professional, reliable, and most of all. How they go above and beyond to take care of there clients.

  • Review 81 (2022-07-28 - Rating: 5)

    Wonderful experience, theyre communication was great and they got it fixed and back working normal quick and efficiently, for a great price !

  • Review 82 (2022-08-21 - Rating: 5)

    Fast service, knowledgeable tech, reasonably priced. I will use them again....

  • Review 83 (2019-11-04 - Rating: 5)

    Called on Saturday and the after hrs guy called me back. I explained my situation and he was more than helpful. He presented a couple options and some helpful advice. His advice lead me to fix the problem myself which was a money saver. Bad thermostat. I have had Pritchard Bros do work for me in the past. I would call again in the future. Thank you.

  • Review 84 (2021-09-04 - Rating: 4)

    I went into the store front and bought parts for my furnace. It was a good experience, one of the Pritchard boys helped me out. He was attentive and willing help try to diagnose my furnace without making have a tech come out.

  • Review 85 (2018-05-23 - Rating: 5)

    Have worked with these guys a long time, always send someone on time and knowledgeable! Have helped me out and saved my butt many times! I priced checked around and they are very competitive! Would highly recommend! Thank you Prichards brothers of Boone!

  • Review 86 (2018-08-22 - Rating: 5)

    Our air conditioner stopped working- Dave from Pritchards did a thorough check to find the problem including going up in the attic on a hot afternoon with well over 100 degrees temperature to find and solve the problem. He also made sure everything was properly cleaned etc. His demeanor remained excellent in spite of very harsh conditions- he went way above and beyond any one weve ever had to fix any appliances etc for us. Thanks again Dave!!

  • Review 87 (2020-02-03 - Rating: 5)

    Top-notch service, even on weekends- reliable, honest and responsive!

  • Review 88 (2018-06-20 - Rating: 5)

    These people really know their stuff would recommend for to everyone fair and honest

  • Review 89 (2021-11-16 - Rating: 5)

    I had a furnace problem and they got here quickly and fixed the problem.

  • Review 90 (2020-02-22 - Rating: 5)

    Excellent service, reasonably priced. Its clear to see why theyve been around for so long.

  • Review 91 (2023-09-23 - Rating: 5)

    They are our go to plumber in Boone!

  • Review 92 (2019-04-23 - Rating: 5)

    Very good service at a fair price

  • Review 93 (2020-04-22 - Rating: 5)

    Very friendly and got to me the same day I called

  • Review 94 (2022-08-21 - Rating: 5)

    Prompt, competent service. Friendly people.

  • Review 95 (2019-07-02 - Rating: 4)

    I love their roast beef.

  • Review 96 (2021-04-01 - Rating: 5)

    Great to work with, clear and upfront and great value!

  • Review 97 (2020-09-15 - Rating: 5)

    Excellent service and very pleasant!

  • Review 98 (2021-09-25 - Rating: 5)

    Always helpful...good service.

  • Review 99 (2019-03-19 - Rating: 5)

    Made a duct for me and let me watch!

  • Review 100 (2019-09-30 - Rating: 5)

    Good fast service!!!

  • Review 101 (2020-12-28 - Rating: 5)

    Fast and Friendly service

  • Review 102 (2023-01-12 - Rating: 4)

    Patience and friendly.

  • Review 103 (2025-01-07 - Rating: 5)

    They have treated me with respect & integrity! Had an emergency which they were out & fixed in more than reasonable time! Their caring & ethics are exactly what I want to do business with!

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