Mr. Electric of Delray Beach and Boca Raton

Located in Boca raton, Florida

Address: 1120 Holland Dr Suite # 11, Boca Raton, FL 33487, United States

Phone: +1 561-467-5600

Rating: 4.5

Services

Identifies as Latino-owned
Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-01-11 - Rating: 5)
Lucas and Ulisses are very professional and gave me a quick diagnosis of the problem with my Tesla wall charger. They were wise to have me take photos of the electric output of my breaker to verify my claim with Tesla for a replacement covered by warranty. I will use Mr. Electric again.

Review 2 (2022-11-09 - Rating: 5)
Only place to come out without charging me to come out and give me an estimate on my work. I tried 5 other places. They even gave me an alternative to save me money. I checked their cost against what is expected for this type of work and it was fair.They got me a solid product to install and did the work quickly in 3 hours. Wife happy, Im happy.Thanks Ulisses and Lucas for a great job.

Review 3 (2022-12-07 - Rating: 5)
Lucas and Ulysses were beyond exceptional with their service and professionalism. They installed the lights, set my the app on my smart phone and came back the next day to check and set up my husbands phone. We really appreciate this kind of thoughtful service!

Review 4 (2022-04-07 - Rating: 5)
I needed wiring replaced to my electric water heater that had frayed/shorted over time. A small but important job. Mr.Electric responded quickly. Technicians arrived on time and confirmed my diagnosis. They had the necessary wire in the truck. They replaced the wire correctly and safely to codes. Reasonable price for a small project.They also did not try to upscale the job, a common problem in this area with others I have used.I would recommend them for courteous and prompt work at a fair price.I will use them again when needed.

Review 5 (2022-08-18 - Rating: 5)
Lucas and Mario were friendly, professional and did a great job!Updating my review on August 18, 2022 and lowering my score:Lucas and Mario came out for another project. We were so satisfied with the first visit, we were happy to book them again. Unfortunately things did not go as well this time.We had two items: LED Under Cabinet Lighting and install a Turkish Lamp in our entryway. Lucas had just purchased the LEDs on his way to my house and was not able to get them to work before installing them, so they did not get installed. They were not tested before the electricians arrived.The Turkish Lamp my husband and I ordered from Turkey turned out to be the wrong one. We ordered a hard-wired unit and they sent one with a plug.The latter issue with the lamp was not Mr. Electrics fault. We neglected to check the item before scheduling the install. However the LED Under Cabinet Lighting was booked two weeks in advance. The LEDs should have been ordered and tested before showing up at our home.I never have an issue with things going wrong; thats life and it happens. My concern is how do you handle it and how do you fix it? Lucas offered to go out and buy new lights and come back when we have the replacement lamp and do the whole job at once. Great, Im fine with that! However, Mario informed me that there would be an $85 trip charge for this visit. I offered to pay 50% of that as we had at least expected the LEDs to be installed today. Mario called his supervisor to get that authorized and the supervisor refused. I was to pay the entire $85 even though no work was done.I paid the $85, but I do not intend to use Mr. Electric again. I am a big believer in customer service and getting what you pay for. I would rather pay another electrician a higher rate to have the job done and done right than to pay $85 for nothing to be done. I was perfectly willing to pay half of the charge as one of the two items was our fault and not theirs. They should get paid for the time they spent with the lamp. But I should not have to pay the entire charge when the LEDs were wrong, faulty and not installed.If Mr. Electric would like to offer us a $42 credit towards the next install, I would be happy to negotiate that. Otherwise we are in search of a new electrician for these two projects as well as upcoming projects (new dining room lights, etc.)It is a shame that Mr. Electric is more concerned with $42 than holding onto a customer for life.Update 2 for the day:My husband emailed Mr. Electric voicing his displeasure over the situation. They responded immediately, apologized and refunded THE ENTIRE trip charge amount.We are very pleased with the responsiveness and professionalism shown after the fact and will be happy to contact Mr. Electric when we are ready to resume the project.

Review 6 (2023-05-03 - Rating: 5)
These guys are great. Two electricians came with a fully loaded truck. Luke and Ulysses diagnosed the problems and suggested the most cost effective solution. Definitely use Mr Electric!

Review 7 (2023-02-14 - Rating: 5)
Came out and repaired our fan so we didn’t need to instal a new one. Told us how to deal with the issue if it happens again. Extremely happy with their service. Would highly recommend.

Review 8 (2022-06-21 - Rating: 5)
Mario and Lucas are professional and knowledgeable. They helped me in very short notice. Me Electric is a wonderful company to reach out to for all your electrical repairs. Mario and Lucas are great technicians

Review 9 (2022-11-11 - Rating: 5)
Lucas and Luis were very professional and explained everything they were going to do before they did it. The price was reasonable and the job exceeded my expectations. I would refer them to my family and friends.

Review 10 (2023-01-09 - Rating: 5)
Job done quickly and expertly! Lucas was a very knowledgeable service tech! They were friendly, respectful and polite! Thank you Me. Electric!

Review 11 (2022-07-18 - Rating: 5)
Mario did a fantastic job - He was prompt, honest, and fixed long time issue for us. I will absolutely use Mr. Electric again- Thanks, Mario!

Review 12 (2022-03-04 - Rating: 5)
Installed replacement induction cooktop. Arrived on time, did the work, cleaned up and were pleasant to deal with. Excellent

Review 13 (2022-10-08 - Rating: 5)
Stellar customer service and fast response time. Lucas was on time and very knowledgeable. I will definitely use them again.

Review 14 (2022-10-27 - Rating: 5)
I use Mr. Electric for all my electrical needs. They are very professional, friendly and knowledgeable. I would definitely recommend them.

Review 15 (2022-12-22 - Rating: 5)
They did a great job and the total came out right at the estimate. Good responsive service.

Review 16 (2021-04-03 - Rating: 5)
Test, replace, and synchronized smoke detectors in high ceilings: repaired high hats and replaced bulbs. Great repairs by J-.

Review 17 (2023-01-31 - Rating: 5)
Lucas and Asrial were very professional and efficient

Review 18 (2022-11-15 - Rating: 5)
Lucas and Ulysses were very professional and knowledgeable. I will recommend them to all my friends and family. Very pleasant experience with true pros.

Review 19 (2023-09-05 - Rating: 5)
Lucas and his team did a great job for us! We’ve used their services a number of times and they are knowledgeable reliable and stand behind their work.

Review 20 (2022-06-22 - Rating: 4)
I called to make an appointment to have my light fixture repaired and Lucas did an amazing job. Very fast & efficient! Would recommend .

Review 21 (2023-02-07 - Rating: 5)
Very friendly and honest. Will gladly recommend to anyone asking for electrical services.

Review 22 (2020-09-03 - Rating: 5)
Hired Mr. Electric. If I could give 100 stars I would. Had them come out to install a car charging station but when they did their home safety inspection, they found burnt wire in my electrical panel that needed attention. Deeply knowledgeable, clean, and professional from beginning to end.Will use them again.

Review 23 (2022-07-07 - Rating: 5)
Everything was perfect.thank you so much for your help LucasHolyshakes Boca Raton

Review 24 (2022-01-07 - Rating: 5)
GREAT SERVICE, IAM A LICENSED ELECTRICIAN IN NY, DUE TO A BACK INJURY I AM UNABLE TO WORK. I CHOSE MR. ELECTRIC DUE TO THEIR WORK AND SERVICE.