Howell-Chase Heating & Air Conditioning Inc.
Located in Bluffton, South Carolina
Address: 270 Red Cedar St STE 104, Bluffton, SC 29910, United States
Phone: +1 843-350-1478
Rating: 4.9
Services
- Wheelchair-accessible entrance
- Repair services
Categories
- Electrician
- Electrical installation service
- Air conditioning contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-15 - Rating: 5)
My husband and I did quite a bit of research before choosing Howell-Chase. Matthew Palefsky was an important part of our decision. He was very knowledgeable about the company and the products that were available. We both like that he wasnāt trying to sell us something we didnāt need. Matthew is very easy to talk to and answered all of our questions in terms we could understand. He provided us with the information, a series of options and didnāt rush us to make our final decision. When youāre spending this amount of money, you want a company that you can trust from installation to long term maintenance. Everyone weāve dealt with has been very helpful and professional. We know that we made the right decision going with Howell-Chase.Julie and Clay Rogers -
Review 2 (2025-01-06 - Rating: 5)
I was not sure if our HVAC system was working well or not, so thought I would have it checked out. The entire process was smooth to get an appointment and Glenn went through the entire system. He determined that all was okay and the system was heating and cooling as it should. I would recommend their service and maintenance. -
Review 3 (2024-10-29 - Rating: 5)
I had the pleasure of working with Dana from Howell-Chase Heating & Air Conditioning to get my AC system prepped for winter, and I couldnāt be more impressed. Dana showed up right on time, which I appreciated as itās rare to find service professionals so punctual these days. From the moment he arrived, he was courteous, professional, and respectful of my home, wearing shoe covers to protect my floors without me even having to ask.Dana took the time to explain the entire winterization process to me. Instead of just jumping right in, he walked me through what he would be doing, why it was important, and how it would help extend the life of my AC unit. His knowledge was apparent, and he answered all my questions patiently. I felt reassured knowing he wasnāt just ādoing a jobā but was genuinely invested in the quality of his work and in making sure I understood every part of the process.He went above and beyond by not only cleaning and inspecting the exterior AC unit but also checking my thermostat and ductwork to ensure everything was in optimal condition. Dana pointed out a couple of minor issues I might want to address in the future, but he never pushed for unnecessary repairs or replacements, which I really appreciated. I got the sense that he genuinely cares about his clients and their needs, prioritizing long-term customer satisfaction over quick sales.What really impressed me was Danaās attention to detail. He made sure everything was properly secured, all settings were winter-ready, and the unit was clean and protected from the elements. He also double-checked all electrical components and even took the time to clean up any debris around the unit itself. By the end of the appointment, I felt confident that my AC system was as prepared as it could be for the colder months, and I had peace of mind knowing it was in top shape come springtime.Overall, Dana was knowledgeable, friendly, and incredibly thorough. He made what could have been a routine service call into a top-notch experience, and Iāll definitely be calling Howell-Chase again for any future heating and air conditioning needs. If youāre looking for someone who truly knows his stuff and takes pride in delivering great service, I highly recommend asking for Dana! -
Review 4 (2024-12-10 - Rating: 5)
I was very pleased with Howell-Chase. I have dealt with Matthew Palefsky numerous times and he has always been right on top of things. Our tech was Blake and he was very knowledgeable and explained everything in detail. -
Review 5 (2024-08-28 - Rating: 5)
Very impressed with the professionalism and quality of service I received with the change out of my a/c unit. Garrett encountered an issue with a breaker but was able to fix so that I would have my a/c working. He contacted the office and they will be having their electrician contact me regarding the inoperative breaker. Before leaving they vacuumed the floors and ensured I didnāt have any concerns or questions. Highly recommend Howell-Chase HVAC. I especially like that they send a text message before your appointment with a picture of their employee that is coming. -
Review 6 (2024-10-07 - Rating: 5)
Moved into a home with a thermostat that was connected to the previous owners phone. After many phone calls and a lot of patience on Michaelās part (technician) he was able to get me connected. He was polite and efficient as well. Thanks to Michael for a job well done! -
Review 7 (2024-09-12 - Rating: 4)
Responsive, professional and efficient. Dan spent less time than the 1 hour charged ( though this could be the minimum Howell Chase bill for). However, we wonder why this issue was not taken care of in our mid year annual maintenance which was carried out by Dan. This would have saved us over $300 -
Review 8 (2024-09-24 - Rating: 5)
Just used Howell- Chase for the first time- fully trusted Matthew Palefsky and team to install a new system. They were efficient, reliable , and cleaned up! I highly recommend and signed up for a yearly service contract. -
Review 9 (2024-06-30 - Rating: 5)
Recently we had our A/C unit inspected due to issues we were experiencing. Our service technician Michael was very professional and quickly diagnosed our issue. Very knowledgeable, he provided us multiple option to choose from and provided his expert opinion about each. With having an outstanding experience with Michael and the other staff that I interacted with, I will not only continue to use Howell-Chase for all my A/C needs, but will enthusiastically recommend them to friends and family. Thank you Michael and the entire staff at Howell-Chase! -
Review 10 (2024-09-30 - Rating: 5)
Thanking Blake at Howell Chase for his fast response, communication, attention to detail and accurate diagnosis for our AC unit. With two small kiddos at home in an almost 90 degree house, Blake had the AC issue diagnosed and fixed in such a short mount of time! Super thankful to have been able to cool the house down in this summer heat. -
Review 11 (2024-07-29 - Rating: 5)
Dana with Howell-Chase is prompt, professional and knowledgeable. I have had multiple great experiences with routine service/maintenance as well as with troubleshooting/repairing a damaged damper/thermostat after a lightening strike. Thanks for keeping our HVAC running smoothly! -
Review 12 (2024-10-29 - Rating: 5)
Very thankful for our tech Dana! He was professional and able to resolve our issues quickly. Will definitely recommend this company. Thank you! -
Review 13 (2024-07-08 - Rating: 5)
William Johnson did an outstanding, above and beyond job for us today with our regular maintenance. He was patient and took his time troubleshooting some things for us, and helped solve some issues we were having. Thank you William! -
Review 14 (2024-11-07 - Rating: 5)
Kayleb Jones with Howell-Chase is an amazing technician! His indoor air quality expertise is second to none!! Highly recommended! -
Review 15 (2024-10-01 - Rating: 5)
Lisander is a real pro. He always checks all units fully and communicates what he has done, makes recommendations. I feel very confident with his work. -
Review 16 (2024-11-05 - Rating: 5)
Kayleb Jones with Howell-Chase is an amazing technician! He is extremely knowledgeable in indoor air quality and duct cleaning! -
Review 17 (2024-10-07 - Rating: 5)
Caleb and his team were professional, knowledgeable and thorough. They found the surge protector was not placed during installation which will be helpful in the future I would recommend their team! -
Review 18 (2024-07-01 - Rating: 5)
We called Howell Chase and requested to have a tech out to our house between 8 and 10. At 8 on the dot, Blake showed up and got our system up and running quickly and efficiently. He explained to us what was wrong and how he planned to fix it. HIGHLY RECOMMEND. Blake was fantastic! -
Review 19 (2024-11-05 - Rating: 5)
They were very professional and explained our system to us. They didnāt try to upsell us only charged us for what was really needed. Have had them for 40 years and always trusted. -
Review 20 (2024-09-30 - Rating: 5)
Great company with great service. Our technician Blake was particularly attentive and knowledgeable. Highly recommend! -
Review 21 (2024-08-29 - Rating: 5)
I had an issue with my ac cooling recently. Howell Chase sent out Kayleb and he fixed the problem asap. Highly recommend this company. -
Review 22 (2024-09-30 - Rating: 5)
I recommend Blake Tredway at Howell Chase every day, all day. 5 stars for prompt service, attention to detail, and a great attitude! -
Review 23 (2024-08-19 - Rating: 5)
Outstanding attention to detail . Took pride in doing the work right ! Very helpful explaining the condition of our equipment and all the steps he took to care for it ! Outstanding technician . -
Review 24 (2024-08-12 - Rating: 5)
Dana was excellent, answering questions explaining what he did and what the service entailed. He was on time and did terrific work. -
Review 25 (2024-03-29 - Rating: 5)
We had a situation pop up unexpectedly and decided to try Howell chase. We couldnāt have made a better decision, after Dana Williams showed up. He immediately put my mind at ease how knowledgeable he was with a caring personality along with it. Iām pretty picky with my service call vendors but Mr Williams got me back up and running quickly and explained everything including some preventative maintenance tips to avoid this in the future! He really cared and Iām asking for him by name next time. He deserves to be called out!! 5 stars Mr.williams!! -
Review 26 (2024-04-11 - Rating: 5)
We recently switched our service to Howell-Chase. They are a wonderful company to work with. The staff are friendly and knowledgeable. We are so pleased with the service we received. Absolutely thrilled we made the change -
Review 27 (2024-06-14 - Rating: 5)
I really enjoyed meeting Will and he was very professional and knowledgeable and explained everything to me and showed me pictures of the inside and outside coils and let me know when I should schedule to have them cleaned. -
Review 28 (2024-06-24 - Rating: 5)
This is the 4th time that Michael has serviced our HVAC unit and he is a wonderful representative of Howell Chase AC. He is friendly, personable, and professional. I hope Howell Chase realizes what a valuable employee that he is. -
Review 29 (2024-07-05 - Rating: 5)
Dana came out and did a maintenance on our system today. He explained everything to me, which was a nice touch! Thanks Howell Chase for always taking care of us. -
Review 30 (2024-08-09 - Rating: 5)
We had Will come and perform our maintenance service. He was very capable. He was polite and considerate. It was a very pleasant experience. -
Review 31 (2024-07-08 - Rating: 5)
Will was very knowledgeable, precise, well-mannered, and professional in checking our HVAC system at our home. Please donāt hesitate to contact Howell Chase. -
Review 32 (2024-08-29 - Rating: 5)
Kayleb did an excellent job. He is very professional and quick at his job. Thank you. -
Review 33 (2024-09-03 - Rating: 5)
Lisandro is excellent. Knowledgable, patient, and explains everything he does clearly. Highly recommend him! -
Review 34 (2024-07-23 - Rating: 5)
Amazing service from Lisander. Very plesent young man. He did a phenomenal job on my AC. Thank you so much! -
Review 35 (2024-07-20 - Rating: 5)
Michael is professional, answered all my questions, and worked hard to resolve the issue with my air filter system. Would highly recommend him. -
Review 36 (2023-12-05 - Rating: 5)
Ethan is great. He is very personable and knowledgeable. He doesnāt just do his job but keeps you informed and makes you feel like a neighbor or a friend. I would definitely recommend Howell-Chase and Ethan to anyone! -
Review 37 (2024-02-28 - Rating: 5)
Dana, our A/C service technician from Howell Chase Heating & Air Conditioning, performed exceptionally when installing a bath fan exhaust system for our cabin. He is very knowledgeable and pleasant and took the time to listen and provided a solution to our problem in a very professional and workmanlike manner. Dana has been instrumental in maintaining our A/C systems in both our cabin and our house. I would very highly recommend Dana for any issue you may have with your Heating or A/C System. -
Review 38 (2024-06-28 - Rating: 5)
So thankful for Blake who came to our rescue when our AC went out on a hot summer day. He was professional, fast, and had our AC back on and working swiftly. -
Review 39 (2024-10-15 - Rating: 5)
Very thorough, explained everything, made recommendations without trying to sell products or service. Excellent technician. -
Review 40 (2024-02-08 - Rating: 5)
Lisander provided excellent service and explained the maintenance process as he made adjustments to our HVAC system to make it run more efficiently. He provided excellent customer service and is a very pleasant and courteous individual. -
Review 41 (2023-07-18 - Rating: 5)
Honestly where to start? Of course our AC unit went out at the most unexpected and in-opportune times, came into a house that was 92 degrees. Contacted Howell-Chase and from the moment speaking with the office staff I knew this was the company I wanted to go with, a gut feeling. They were able to send a technician the same day and though they told me a later timeframe of 4-7pm, the technician was able to come out earlier. That technicians name Dana! Super knowledgeable, efficient, and caring. Not only did he take the time to address the issue, but also took time to explain certain steps and issues. Of course Iām pleased with the company who assisted us in our time of need but I feel like this company cares about us as a person as well. Thank you Howell-Chase, Dana, and staff from beginning to end! -
Review 42 (2023-08-06 - Rating: 5)
Excellent experience with Howell-Chase (and no relationš)My husband and I did a little research to replace an aging A/C unit. Based on our initial meeting with Matthew explaining our options, their services and warranty, we knew Howell-Chase was the company for us.Within 3 days, their install manager Kyle and his team (Sage, Javier, & Will) installed our new unit. These men worked together as a team, were prompt, professional and courteous. In addition, provided us with an overview of our new A/C system.Lastly, they identified a situation with the connection of the A/C split unit on our 3-season room, which they are rectifying.PS: Thank you for sponsoring the Sun City Softball club. -
Review 43 (2024-02-23 - Rating: 5)
The scheduled service visits for the HVAC systems in our home, done by Glenn Butler from Howell-Chase, have been nothing short of excellent. Glenn is a very pleasant gentleman and fully describes the work he is doing and any issues that need to be resolved. Over the last few years weve tried other companies in the area, and were going to stick with Howell-Chase. -
Review 44 (2023-06-28 - Rating: 5)
I was visiting my parents during a service call with Dana. He was incredibly personal and professional. I appreciated how he made sure they understood the work he was doing for them while making them feel comfortable. His knowledge and recommendations were impressive. I wish more professionals were like Dana. I would recommend him to anybody and everybody. -
Review 45 (2022-12-16 - Rating: 5)
Jerry came out to our house on an unexpected service call and was prompt, professional, and courteous. He was very knowledgeable and thorough in his explanation of the issue and what he would be doing to fix it. He provided excellent service and it was a pleasure working with him. Would definitely recommend Jerry and Howell Chase to my friends and neighbors! -
Review 46 (2024-09-04 - Rating: 5)
Kaleb came to my house today- replaced a part and checked our system to see if all in working order. He was courteous, answered our concerns, and efficient. Excellent service. -
Review 47 (2024-08-01 - Rating: 5)
Dana came to our home and took care of our AC issue in a jiffy! The office staff was also very sweet and diligent! -
Review 48 (2024-07-15 - Rating: 5)
Blake was prompt knowledgable,fixed the AC in a timely manner! This is the second time I have used this company on the weekends and will definitely use them again! -
Review 49 (2023-10-21 - Rating: 5)
Our Air Conditioner wasnt working so my husband called Chase Howell on a Friday night. Dana came out first thing Saturday morning and had our Air Conditioner cooling within minutes. He was both professional and knowledgeable and answered all of our questions. We highly recommend this company and will be using them for all of our heating and cooling needs in the future. -
Review 50 (2024-12-30 - Rating: 5)
Technicians were timely, courteous, friendly, neat, and knowledgeable. Will think of this company first in the future. I was very impressed. -
Review 51 (2023-09-23 - Rating: 5)
Very knowledgeable service techs. Both Dana and Michael took time to explain and show me all about my system and any issues they found. Courteous and informative staff from scheduling to emergency services to technicians. Couldnt ask for a better company to take care of your HVAC needs! -
Review 52 (2023-09-28 - Rating: 5)
Michael S.was friendly, on time and professional when arriving at my home to conduct a bi-annual maintenance on my hvac. He informed us of the steps he was taking to ensure that our system would run smoothly and as when they would be back to conduct our next scheduled service maintenance. -
Review 53 (2024-03-20 - Rating: 5)
Lisander did an excellent job and took the time to thoroughly explain everything. He restored my faith in the HVAC industry by simply being patient and honest. -
Review 54 (2024-11-12 - Rating: 5)
Lisander and his helper was awesome. Very knowledgeable and efficient -
Review 55 (2023-03-30 - Rating: 5)
Dana was very courteous and professional performing the maintenance. He found a couple of issues and went over in great detail the solutions and options for the fix. I felt very comfortable in what he explained and how we worked the best option for my system and my finances. I felt like he went above and beyond. -
Review 56 (2024-10-21 - Rating: 5)
Thank you Howell-Chase & Michael for taking care of us today! Crystal called us immediately after we called the answering service. Dana, our service tech, was very thorough and made sure the drain was clear before he left. We are cool again! -
Review 57 (2023-02-22 - Rating: 5)
Had the a/c unit serviced at my house, Dana Williams was my technician. He did a very thorough job, my unit is running better than it ever has. He also taught me a lot of things I didnāt know, he definitely knows his stuff!!!! Thanks Howell Chase, and Dana Williams for the professional service! -
Review 58 (2023-09-27 - Rating: 5)
This company has excellent customer service! Our AC stopped working on a very hot day and they sent someone out for same day service. The issue was fixed and we were able to schedule maintenance updates for the following week. Our experience during both service visits was wonderful! Highly recommend this company! -
Review 59 (2024-11-07 - Rating: 5)
Kayleb exhibited phenomenal service and knowledge while performing repairs at our home! -
Review 60 (2024-07-17 - Rating: 5)
My Technician very well. He went over what was expected. I would recommend him to everyone. -
Review 61 (2023-05-08 - Rating: 5)
The Howell-Chase team was excellent from start to finish. Mathew convincingly explained why installing a Trane heat pump system (AC and heat) was a wise investment compared to the alternatives. Our unit was shot and after meeting on Friday he had his team out firs thing Monday to get it installed. The crew was totally professional. Got everything up and running quickly including new wall control panels which are now tied to my phone and Alexa app. Couldnt be happier. -
Review 62 (2022-12-15 - Rating: 5)
Howell-Chase has some of the most professional employees. Their tech David is phenomenal. He is so knowledgeable about the systems he works on and pleasure to speak with. We dont find excellent customer service too often. -
Review 63 (2023-12-27 - Rating: 5)
Dana Williams is the man, he came out fixed my issue with honesty and integrity. Will only do business with him moving forward! I will also recommend him to everyone I know. -
Review 64 (2023-07-10 - Rating: 5)
Our AC went out sometime during the night of July 3rd. They were at our house first thing on July 4th to address the issue. We set up a maintenance plan, and Dana was great. He was thorough and sat down to go over everything he saw with his inspection. Very professional, prompt, and customer service is top-notch. -
Review 65 (2022-11-25 - Rating: 5)
Matthew Palefsky was my sales man and was very knowledgeable in equipment and helped in sizing and adding some additional duct work to address issues. They were extremely prompt and worked efficiently. After install David did the start up. I was very impressed with his knowledge and skill set. I look forward to many years of him keeping the system running and importantly lasting. I would strongly recommend him to anyone. -
Review 66 (2023-05-15 - Rating: 5)
Lisander did a wonderful job! He was very informative and helped educate me on the system and options/pricing of further issues. He was professional, polite, and knowledgeable! I will be using your services again when the need arises. -
Review 67 (2023-07-07 - Rating: 5)
A very hot evening was the reason for a morning phone call to Howell-Chase. Dana Williams arrived on schedule the very day I called with concerns of an air conditioning unit that had failed. He identified the problem quickly and told me my options.Clean, personable, tidy and efficient.Iād recommend. -
Review 68 (2023-05-01 - Rating: 5)
Ethan was terrific! Did the routine, maintenance flushing, etc. went the extra mile because I had some whistling sound coming from the furnace area he found an opening and retapped it. Saw a little rust around one of the tubes and went into the attic to check to make sure there was no leakage, from above, I recently had my roof redone. We believe that the moisture was from the old roof as everything was dry above in the attic. He has such a positive attitude, a great smile, and made me feel like he couldnāt do enough to make sure that I was happy. I have had Howell Chase for a number of years and their help has always been good. However, Ethan has been the best Iāve ever had. -
Review 69 (2023-12-02 - Rating: 5)
Very satisfied with the service that we have received the HVAC technician Lisander. He was very helpful and knowledgeable. Got the job done quick and explained everything he had done for us. Definitely recommend, Thank you Lisander!! -
Review 70 (2023-12-16 - Rating: 5)
Ethan was great did an amazing job servicing our units! Howell-Chase had amazing customer service from the beginning! Looking forward to continued service from them! -
Review 71 (2023-04-13 - Rating: 5)
The gentleman who serviced our HVAC system, Dana, was the most professional contractor weāve had in years. He was on time, extremely knowledgeable and with us being new to the Low Country, he advised us on what we should be doing during the summer and winter. He was good-natured and personable on top of being honest and forthcoming. Most important is that our system is humming along flawlessly keeping us cool and comfortable. -
Review 72 (2022-12-16 - Rating: 5)
David came to my home to service my heater and air conditioning. He was more than helpful. He showed me how to look at my filters to see what they should and shouldnāt look like. He showed how to light my pilot, he helped me program my thermostats. He even took my dog outside to pee because I got an important call. Thank you David for all your help, and being patient in your process of educating me on the east stuff. I will absolutely call you guys again. A+++++ Service man. -
Review 73 (2022-12-14 - Rating: 5)
Jerry and Blake were fantastic! They were on time, professional and very knowledgeable. They serviced my unit in a timely manner and didnt leave a mess. This was the best experience Ive ever had with any HVAC company! Highly recommend -
Review 74 (2023-06-30 - Rating: 5)
I put in for a service call on my system. My service tech, Dana, was wonderful. He was courteous and professional. He addressed all of my questions and concerns with patience and an abundance of knowledge. I couldnāt have asked for a better experience. -
Review 75 (2024-11-22 - Rating: 5)
My technician Kayleb Jones showed up early and diagnosed the problem quickly -
Review 76 (2022-12-16 - Rating: 5)
I had the pleasure of working with David when he came to install the AC unit for our rental property here in Bluffton. We were absolutely amazed with his timeliness, professionalism and customer service and will most definitely be using Howell-Chase again anytime we experience HVAC issues. Thank you David and the rest of the Howell-Chase team for making up-keeping our rental property a pleasant experience! Would recommend David 10/10. -
Review 77 (2019-11-05 - Rating: 5)
I have been very pleased with Howell-Chases Technicians and services since beginning working with them last year.Today, during a routine check, Sage, Technician, was very polite and professional during his time at my office. I appreciate the time he took to explain what he was doing and what would occur while he was testing the system.I have worked with Howell-Chase for both service calls and new system installations. I have been satisfied with their quick response time, fair pricing and manner in which their Technicians conduct themselves while onsite. -
Review 78 (2024-01-22 - Rating: 5)
Jerry is very knowledgeable, courteous, and timely. He repaired and replaced the parts needed on our HAVAC system and made sure it was operating efficiently before he left. We were very happy with his service. -
Review 79 (2022-04-25 - Rating: 5)
Honest, dependable & great service. We have used the services of Howell-Chase now for over 3 years now. Jerry the technician was stuck in traffic (because of an accident) for almost 2 hours on the island trying to get to our place. He kept us informed, we felt so bad for him. When he arrived he checked on our a/c unit & changed it our filters. Highly recommend. -
Review 80 (2023-09-27 - Rating: 4)
Dominick Williams was my technician. He was very professional and tried many things to try to figure out my problem. Once he knew it was the thermostat, he temporarily fixed my air conditioning and reported to the office to get thing rolling to do the permanent repair. I appreciated him calling before he arrived and he was on time.I was happy with his service. -
Review 81 (2023-11-29 - Rating: 5)
I had Howell-Chase come out due to heating issues that I had in my home and I am very impressed with the service that I have received the HVAC technician Lisander was very helpful and answered each and every single one of my questions! Amazing service 10/10 recommended ! -
Review 82 (2022-12-16 - Rating: 5)
My experience with Howell-Chase Heating &Air Conditioning was great! My heater wasnāt working and they were very quick to respond. I was so thankful that David was able to found the issue and fixed. The part was in his truck.Would highly recommend both David and Howell-Chase Heating & Air Conditioning and definitely go back to them for future needs -
Review 83 (2023-11-29 - Rating: 5)
Recently had Lsander from HC out to work on our unit. Great service, kind employee, minimal time around the house. Would recommend to anyone looking for HVAC services in the HHI area. -
Review 84 (2023-08-25 - Rating: 5)
Wonderful service. Dana is a great technician and services our units with care and efficiency. After the unit cleaning, it looks like a new piece of equipment. Very appreciative of your work and easy to work with appointments. Thank you! -
Review 85 (2022-12-15 - Rating: 5)
Our technician Jerry Wiley was a pleasure to work with. At a time youāre really concerned if youāre getting honest work, he was a breath of fresh air. We trusted his advice and he was so friendly! -
Review 86 (2022-06-14 - Rating: 5)
Jerry Wiley was so good. He arrived when he said he would, introduced himself and found and fixed my problem quickly. He explained everything better than anyone ever had plus has a great personality. Thank you for sending him. -
Review 87 (2022-09-02 - Rating: 5)
Excellent service! Ive used Howell-Chase for years and every technician and/or employee Ive talked to or met has been extremely helpful and polite. Jerry came out today and was no exception. Jerry was helpful and friendly and got the job done! We just replaced our entire HVAC system. Howell Chase was quick, efficient and cleared up any questions I had. Each employee Iāve interacted with has been knowledgeable and professional. Highly recommend Howell Chase! Thanks again Jerry and Lee for your assistance today in getting my HVAC unit running its best! -
Review 88 (2023-07-12 - Rating: 5)
Glens work was impeccable. Highly skilled, professional, quick repair, and nice guy, to boot. I will recommend Howell & Chase to all my clients and friends. -
Review 89 (2022-12-16 - Rating: 5)
Jerry was my service technician and he was very professional! He treated me like family from the minute I met him. He is very knowledgeable, responded quickly and resolved my issues with my ac unit. -
Review 90 (2022-03-02 - Rating: 5)
We have been using this company for many years and we have always been very happy with their service. Today we had our maintenance and Dominick Williams, our technician, was extremely professional and provided excellent service. My husband and I highly recommend Howell-Chase and Dominick Williams as your technician. -
Review 91 (2018-12-04 - Rating: 5)
David Roy has been wonderful to deal with since 2014 when we had all 4 HCAV units replaced, including all new duct work and insulation. He always makes himself available to answer any questions or concerns. We since had 2 split systems installed on a lanai, and Howell Chase again was most reasonable in pricing and very competent in completing the project. Carla at the office is lovely to deal with also. Very responsive service provided. -
Review 92 (2023-08-01 - Rating: 5)
Blake Treadway was uncommonly attentive to my requests for ductwork & condensate removal repairs, writing in his phone the details of my requests for Matthew, the company Installation Manager,, supplementing the many pictures he took. Most Maintenance Techs are not as resolute to customer requests. On the maintenance of my systems he reported the equipment was clean, validated to the answer to my question, what was the temperature drop across the cooling coil? He responded immediately with the right answer. PAY THIS GUY MORE! -
Review 93 (2024-07-03 - Rating: 5)
William came by today and was really respectful and helpful to me and my husband, amazing experience. -
Review 94 (2022-12-15 - Rating: 5)
Had a wonderful experience with Howell-Chase. Our expectations were met and exceeded thanks to David who provided the full service and exceptional customer care that wasnāt expected but appreciated. Will continue to utilize them going forward! -
Review 95 (2023-12-22 - Rating: 5)
Blake Tredway was very systematic and informative on what he was accomplishing as he did the 6-month checkup on my HVAC. I felt like I learned things as he answered all my questions as he completed his checkup. Grade A. -
Review 96 (2024-01-19 - Rating: 5)
Blake Tredway was professional, knowledgeable, efficient and friendly! He went over everything thoroughly and did a great job! Thank you for arriving at the scheduled time and completing the job!! -
Review 97 (2023-07-26 - Rating: 5)
Glenn is fantastic! He is kind, knowledgeable and efficient. Fixed an issue others were unable to find - he found it in MINUTES. And he fixed an issue another company claimed to fix but did not. Highly recommend ā5-Star Glennā. -
Review 98 (2024-10-01 - Rating: 5)
Howell has always been responsive and very professional. Jerry is an excellent technicianwho is very customer oriented and caring as it relates to the needs of his customers. I would highly recommend Howell Chase and Jerry. -
Review 99 (2022-05-23 - Rating: 5)
Kory did a great job! He called before hand, arrived on time! Was very efficient and looked over everything! Did a great job at explaining everything he needed to do, and the things that didnāt need attention and why! Even took out the vent in the ceiling and cleaned it! ( replaced filter also).Would definitely recommend! -
Review 100 (2022-12-16 - Rating: 5)
As a Plumber By Trade. Howell-Chase is my go to Company for anything, HVAC. David did a impeccable job servicing our System. Even followed up with us later to make sure Everything was working perfectly. His Craftsmanship and professionalism was above & beyond 10/10 -William C. -
Review 101 (2022-06-30 - Rating: 5)
Ethan came out to do a routine maintenance visit. He found several issues with our ducts and provided several pictures along with explanations. There was no high pressure sales pitch. We decided to replace the ducts. The install went smoothly and Ethan did a thorough follow up inspection. Again he provided pictures and explanations. Would definitely recommend Ethan and Howell-Chase. -
Review 102 (2024-12-30 - Rating: 5)
Brian and Levi installed our new HVAC unit. They arrived on time, were professional, courteous and left the upstairs as clean as when they arrived. -
Review 103 (2022-10-20 - Rating: 5)
Howell-Chase recently replaced 9 HVAC units at one time in our office building. The project manager, Matthew and crew were great! The crew was very efficient, knowledgeable and very patient when answering questions. Matthew kept the project moving and ensured everything was completed timely and we were satisfied with the work they performed. -
Review 104 (2022-01-26 - Rating: 5)
I have been using Howell-Chase since we moved to Hilton Head in 2012. When our heat started failing during this cold snap Howell-Chase was quick to act. The problem was diagnosed and the part was ordered. I know they are overwhelmed with no heat calls so to get this fixed so quickly was amazing. Cora Halpin in the office is wonderful. She researches product information for us and always always follows through with a call back. I love that. Lisander Medrano did a professional job installing the new coil. He was fast and efficient yet took the time to answer any questions we had. It is very evident that he loves his job and is proud of the work he does which I find refreshing. He was very neat, respectful of our property and cleaned up beautifully. He is very knowledgeable in all aspects of the heating and cooling systems. I am sure Howell-Chase is proud to have these two team players on board. -
Review 105 (2022-01-13 - Rating: 5)
Weāve had Howell Chase service our system many times over the years. Always great friendly service and responds in the window they give you. Dominic was friendly and knowledgeable in his trade. Thanks!! -
Review 106 (2022-01-13 - Rating: 5)
Howell Chase has always been responsive to our needs. Their employees are professional and friendly. Dominic was our tech today. He was extremely polite as well as knowledgeable about the system. Great guy!! -
Review 107 (2024-11-23 - Rating: 5)
We had our First Howell-Chase Maintenance Visit from Kayleb Jones. One of the most professional, articulate, friendly and thorough experience we have had since moving to Sun City Bluffton. Thank you and the staff who made this a great experience. -
Review 108 (2023-08-09 - Rating: 5)
Very personable. Does a thorough check of everything and explains what was done. 5 stars for Dana our service person. Very happy we chose for our maintenance agreement. -
Review 109 (2023-04-27 - Rating: 5)
Dana was both punctual and professional. He quickly resolved our issues and we couldnāt have been happier with the service provided. Highly recommend! -
Review 110 (2019-11-08 - Rating: 5)
This a very professionally run company at all levels! Every interaction with the team is positive, from scheduling to estimate to install, to post-install follow-up. The communication is top notch and you know exactly whats going to happen on your project and when. Weve replaced all the aging AC units in our home over the last 2 years and Howell-Chase made it super easy. Special recognition to Victoria whose customer service approach is absolutely fantastic!I highly recommend this business! -
Review 111 (2022-12-16 - Rating: 5)
Our service technician Jerry Wiley was awesome. Very knowledagble and courteous. He took the time to answer all of our questions, and was very polite and friendly. Great customer service. -
Review 112 (2021-12-13 - Rating: 5)
Our AC went out in July and we contacted several companies. Howell Chase responded quickly. Our technician was Sage. He was very knowledgeable and explained what was going on.My wife is also immunocompromised . He wore a mask and spoke to us about light systems that could help cut down on allergens in the home.We took his advice and had the light installed . Sage was great with his recommendation and installation . There is a difference in our home with less dust and other allergens in the air.Sage is a great asset to Howell Chase -
Review 113 (2021-12-05 - Rating: 5)
Moth my wife and I found Zion most cordial when he arrived. He then went to work checking our air conditioning unit. He shared with us that our unit is working properly and putting out sufficient heat. Then went outside to check the equipment. On his return he reviewed what he found and explained that one piece of equipment what showing wear. He then said that he would forward an estimate to make the repair by email. He then asked if we had a good turkey day. We and and we asked of him as well.We would welcome Zion back again. -
Review 114 (2023-04-10 - Rating: 5)
Hvac system replaced came on time, answered all my questions , very neat during tne exchange & cleaned up after they were finished . Kyle & his associate were very professional. Cleared up my doubts by reminding me that being proactive was tne best solution. Would recommend Howell-Chase to anyone. Blake was the best tech he explained everything, check every vent etc. Every tech employed by your company should be trained like he was. Thx you Blake for a great maintenance visit. -
Review 115 (2020-10-15 - Rating: 5)
I had Howell-Chase out for the 2nd time to perform routine HVAC maintenance on the system of the house we are selling. Its an older system that has an older type duct-board main line. The seams had developed some typical growth over the years, and the potential buyers wanted everything inspected and cleaned.Victoria has been my go-to girl since I started using Howell-Chase, and she set everything up, including sending the tech photos I had forwarded from the inspection of the areas that needed to be looked at.I received regular status updates and notifications via email and text, including a text about who my tech would be and when he was on the way, as well as a phone call as I requested from the tech so I could meet him there.Technician Sage arrived during the window I was given, was wearing a mask, and was friendly, professional and knowledgeable. He answered all my questions, quickly and efficiently did the inspection and maintenance, re-sealed the areas in question and cleaned the exterior of the air handler. Great thing is they didnt charge any extra to do this, and their price is already great!Tech Sage provided his remarks and recommendations about the health and condition of the system so I could share with the Realtor & prospective buyer.I know I can trust these guys to be honest and not to tell you that you need a new system when you dont, unlike a lot of companies in the area who pay commissions as incentive to sell new systems, even if it could be repaired. I have been extremely pleased with my Howell-Chase experiences and would not hesitate to recommend them. -
Review 116 (2020-04-29 - Rating: 5)
Carla is always very cooperative with accommodating our scheduling needs. Brandon always arrives on time, and is completely prepared to do his work. He is well organized and does a thorough service and check up of our HVAC system. He is polite, courteous and personable. He takes the time to explain everything that he has done, and goes the extra distance to fully answer all of our questions. We are highly satisfied with the customer service that we receive.Sheldon and Nancy -
Review 117 (2024-05-21 - Rating: 5)
Our rental property AC went out service tech Lisander came out and was very knowledgeable have us all our options on repairs.Higly reccomended. -
Review 118 (2022-01-19 - Rating: 5)
I want to specifically talk about Mr. Lopez. He was well mannered , and really patient with his work. He took his time with everything but finished in a timely manner. Very professional work, very professional when explaining answers to our questions we mightāve had. Iād recommend Mr. Lopez any and every time ! -
Review 119 (2023-02-23 - Rating: 5)
Dana Williams came out and serviced and repaired my AC system at my house and was on time as he said he would be and performed great, clean and good work. Very happy, will use again in future. -
Review 120 (2023-09-17 - Rating: 5)
I have had another a great experience with Howell-Chase. This time my HVAC was serviced by Glenn Butler, who was professional, courteous and respectful. When Glen performed the regularly scheduled maintenance, he found a leak in the evaporator coil. After rescheduling the replacement of the EC a couple of times because of my elevator not working, Glenn offered to come out and finally get it done anyway. With the elevator not working, Glenn had to lug the new EC, tools, ladder, etc up the stairs in the high heat and humidity. My unit is on the 4th floor! Thatās what I call going way beyond the call of duty! -
Review 121 (2022-12-15 - Rating: 5)
I had the pleasure of meeting a Tech named David, he did a amazing job at one of my rental properties. He is very knowledgeable about everything. Thank you for sending him. -
Review 122 (2019-10-16 - Rating: 5)
I cannot say enough about the knowledge and service of this company. I have never given anyone a perfect score but Chase and Howell get a perfect 5 stars beginning with the estimate of cost through the installation and final home check up. I am so satisfied that I will recommend them to my friends. -
Review 123 (2022-10-18 - Rating: 5)
My service technician for the 6 month service on an entirely new 3 unit HVAC system today was Jerry Wiley. This was our first meeting and i was immediately impressed with his professionalism and in-depth knowledge of our three Trane systems. I learned a lot and enjoyed getting to know Jerry. He loves what hes doing and it shows! -
Review 124 (2023-05-01 - Rating: 5)
Dana Williams was very polite and provided the education needed on the new unit. Loved the text reminders and picture of my technician before he. Arrived. -
Review 125 (2022-12-16 - Rating: 5)
David was great and very professional. He did some maintenance on my a/c and did a great job. I would definitely recommend them again and I will be using them again for sure for all my needs. -
Review 126 (2022-09-16 - Rating: 5)
We bought a unit from them a few years ago and it has been great. We had Jerry come and service it today. What a nice man. He genuinely cares about his customers. Nothing but a great experience. -
Review 127 (2024-03-25 - Rating: 5)
Mr. K Jones is a true professional. He was polite, clean and effeciant. Job well done. -
Review 128 (2019-07-29 - Rating: 5)
There are not enough good things I could say about Howell Chase. We lost our AC on July 3rd, going into a holiday weekend. They made a point of coming out that day to look at our unit, and when it was determined it needed to be replaced, they placed the order for a new unit that day too. They were back to install on Friday, saving us from a long weekend of brutal heat! David at Howell Chase was so informative and quick to respond to all of our questions, and get our new unit ordered. We live in a condo and our unit is located on the roof. Not only was he able to arrange for a new unit to be delivered and installed within a day, he was able to coordinate the crane needed to remove the old unit and place the new one on the roof. All around amazing customer service, and definitely request David when possible. Such a great company! -
Review 129 (2018-10-24 - Rating: 5)
If you are looking for quality equipment, a very reasonable price and super customer service you do not need to look any further. I just replaced my AC system and could not have been more pleased with the whole experience. All of the service techs were very professional, their clean up great and so was the follow up. Victoria Marangio from the office staff was wonderful to deal with and deserves special mentioning. Thank you again for coming to my rescue on such short notice. -
Review 130 (2023-07-26 - Rating: 5)
Ethan did an amazing job repairing our AC. He was very polite and helpful! I 100% recommend Howell-Chase! -
Review 131 (2023-11-30 - Rating: 5)
We called because our heating was making a weird noise , Lisander was fast responsive knowledgeable and provided options for solutions. 100% reccomended!! -
Review 132 (2021-12-06 - Rating: 5)
Sage Cross did an excellent job for us. He diagnosed the problem, presented us with some options and then repaired our system. Great work, would recommend Howell-Chase. -
Review 133 (2023-07-28 - Rating: 5)
Technician Blake came to check our HVAC system. He was prompt, careful with his equipment to not damage walls and checked and approved the system especially with the unbelievable heat. I give him 4 stars and appreciate his knowledge and skills. -
Review 134 (2023-04-04 - Rating: 5)
Lisander was highly informative, and responsive with our questions. He was a very kind, professional with his service. Great place to call for any of your A/C needs!! -
Review 135 (2022-12-16 - Rating: 5)
I called Howell chase when my a/c was acting up and I had a man name jerry arrive right when the office told me he would. He promptly diagnosed issue and competently explained it in a way I could understand. I will always call Howell chase and recommend them to any who needs their a/c or heating system fixed. -
Review 136 (2018-10-18 - Rating: 5)
I had Howell-Chase Heating and Air come and evaluate my AC Unit in my condo. I have had 6 companies in there previously quoting and telling what they thought should be replaced. After reviewing the proposals for replacing my unit and duct work, I was baffled by how expensive it all was, and how each company was so drastically different in what they were proposing. Each company had their own idea of what extras I needed that were totally out of my budget. I reached out to Howell-Chase and technician, Mac came out and evaluated everything. I told him I had a budget and I wanted to know exactly what needed to be fixed and nothing more. He did not tell me I needed a new system with all the bells and whistles, but guided me towards an efficient system, and exactly what needed to be done and nothing more. The proposal I received was the best one yet, and I plan to work with them later in the year. Mac was courteous and professional and I look forward to working with them in the future. -
Review 137 (2022-12-09 - Rating: 5)
We have been with Howell and Chase for many years. Specifically lately we are impressed with their employee, Jorge. He goes far beyond expectations and is one of our favorites. Thanks, Jorge! -
Review 138 (2021-03-24 - Rating: 5)
Sage was the service person who came by and he did a great job of explaining things about our system that we did not know. Very knowledgeable about the HVAC systems and very personable. We would highly recommend them and will use them again. -
Review 139 (2024-03-29 - Rating: 5)
Dana Williams is courteous, professional and knowledgeable. He is also prompt and goes above and beyond the call of duty. -
Review 140 (2019-11-13 - Rating: 5)
I recently switched to Howell-Chase Heating & Air for our HVAC maintenance and had a fantastic experience! I was able to get an appointment immediately and they notified me when the they were on their way! He could not have been more professional & curious. After he completed the work, he asked for a broom to clean up the debris that fell from the attic. I highly recommend anyone to use Howell-Chase for all of their heating and air services! I give them 5 stars all day long!Shannon Sheehan -
Review 141 (2021-11-15 - Rating: 5)
Sage was the technician who performed our maintenance today. He listened to our concern and corrected the issue right away. Sage was quick, efficient and informative during his visit. Great service. -
Review 142 (2019-03-09 - Rating: 5)
Got three quotes from other Trane dealers and Howell Chase had better prices across the board! Their tech ,Lucas, was polite, knowledgeable and efficient. He covered all flooring areas with drop clothes and wore booties. He worked all day without a break and took the time to answer my questions. He cleaned up and was done with the install by 5. The work was top notch and Im PICKY! Couldnt be more pleased! -
Review 143 (2024-07-18 - Rating: 5)
Just have to tell you, Im still stunned. My landlord had to make the call that my AC was out. No surprise, its hotter than the gates of hell these days. Anyways, less than 3 hours later, everything was good to go. And that was on a Tuesday night, starting at 6pm. By 10pm it was back in business. I have done and still do, a lot of customer service. Im not sure if his name was Armando? I do know he has a family and enjoys chess. Kudos to Howell Chase......just wow.I had the fans going and was prepared to ride it out for a day or two. No need. Thanks again. -
Review 144 (2023-07-07 - Rating: 5)
Im happy I called for a second estimate on my repair. Ethan was knowledgeable of my Trane unit and I feel confident knowing that service and a warranty will come with that repair. -
Review 145 (2023-03-31 - Rating: 5)
Had Lsander out to my house recently to take a look at the A/C. He represented Howell-Chase well, and provided great service. I would reccomend HC to anyone after this first impression. -
Review 146 (2023-10-20 - Rating: 5)
We have used Howell-Chase for both our HVAC and electrical installations and service. We purchased our new replacement HVAC system, installed a new kitchen exhaust hood, updated our ceiling can lights and under cabinet lights to led lights, repurposed and replaced several light switches, added electrical outlets and hung several new chandeliers.Every Howell-Chase Team member we worked with from Matthew, Sales Representative; Victoria, Electrical Department Manager; Fred, Electrical Technician; HVAC Installation Team as well as the entire administrative staff at Howell-Chase was thoroughly professional, competent and helpful.Remodeling your home is stressful enough. Howell-Chase made their part of our remodeling project stress free!I look forward to working with them for all our future electrical and HVAC needs.Since posting my review I have had the pleasure to use Howell-Chase Electrical and Home Improvement Group two more times.I had 2 roof vents replaced by Roger and 2 TVās mounted on the wall and an electrical inspection by Fred. Both gentlemen operated as consummate professionals and I am pleased to give them both a 5 Star review. -
Review 147 (2022-10-10 - Rating: 5)
Had a water leak from a unit in our attic with water coming into the bedroom.Called and they responded in good time. Kory is a great asset to their company. I would highly recommend Howell Chase for HVAC work. -
Review 148 (2020-10-23 - Rating: 5)
Losing AC in the house during the heat of summer is obviously the worst possible time. Thankfully, David was able to come the same day to diagnose the problem and provide the great customer service when we needed it the most. A new unit was able to be installed timely and and it works great! I cant thank David and Howell-Chase enough for being there when we needed them the most. -
Review 149 (2021-11-19 - Rating: 5)
Sage was our technician and he provided a thorough and efficient service on our hvac units. He kept us informed every step of the way and made recommendations for future steps while evaluating current status. Well done. -
Review 150 (2019-10-09 - Rating: 5)
Always all around great experience working with David Roy at Howell Chase. The office and David are always quick to respond with any issues or questions we have regarding our two units. We donāt get customer service with any of our other utility services like we get with Howell Chase. We always recommend David and Howell Chase whenever possible. -
Review 151 (2018-10-30 - Rating: 5)
We bought our house last year and the previous owner had been using Howell Chase for their maintenance/repairs. When summer began and one of our 3 units died, Mac Johnson (our service tech) came right out, discussed our problem in a very clear, concise and professional manner. Unfortunately, we needed a new unit but the installation crew had the old one out and new one installed in a day. Couldnt believe the difference a new unit made and its so much more efficient. Mac handled every detail and we were so happy with Howell Chase and Mac that weve had all of the units replaced, one added and new duct work through virtually the entire house. Mac has coordinated all of the crews, electricians, ect. and its all run like clockwork. Mac also coordinated with our roofers when we needed to change duct work that was only going to be accessible when the roofers were replacing the roof and could open up the roof decking for the duct installers. I cannot express how much weve relied on Mac and Howell Chase and how pleased weve been with all of our projects. I highly recommend Howell Chase for large and small projects, their employees are hard working, conscientious and a pleasure to have working at the house. -
Review 152 (2022-12-15 - Rating: 5)
Jerry Is such a knowledgeable man and he was able to fix my heating without any issues. Works fast and diligent with a well done job, highly recommended! -
Review 153 (2023-03-29 - Rating: 5)
Dana Williams was amazing, he was on time very friendly and helped me every step of the way setting up my new thermostat. I would recommend Dana Williams to everyone!!! -
Review 154 (2024-10-29 - Rating: 5)
Dana Williams was polite, professional, and relentless. He went above and beyond for my family. We are very thankful for him and this company. -
Review 155 (2023-03-06 - Rating: 4)
It seems there is an issue with parts from TRANE. My unit was out for over a month and its seems that the part I required was not available. When I called TRANE they were of no help. Howell-Chase located a part in Canada and installed it for me. This may be more of an issue with TRANE as opposed to Howell-Chase. It seems that there are either new technicians or they have been better trained to handle issues like this. They are very courteous when they come. -
Review 156 (2018-11-15 - Rating: 5)
I was recently visiting family in Hilton Head and their HVAC stopped working. The family has always used this same company for years and all they talked about was the good service.When āMacā showed up he was incredibly nice and professional to my mother in law who could have very easily been taken advantage of from anyone. I appreciate the service and the dedication to their customers. Thank you Mac for being so kind. -
Review 157 (2021-12-14 - Rating: 5)
Sage and his colleagues helped fix the ac in my house as well as install a new temperature control unit. They were extremely knowledgeable and completed the work quickly and efficiently. I highly recommend Howell Chase for any hvac needs on Hilton Head or Bluffton. -
Review 158 (2023-11-28 - Rating: 5)
The staff was helpful and polite. Mr. Williams was very helpful, showing great expirience and understanding in his work and professionalism. -
Review 159 (2019-01-10 - Rating: 5)
We recently used Chase for a maintenance call in our office. We were very pleased with the service, from the first call with Carla in the office, to Brandon in the field, it was excellent service at a great price. I will now be using them for my home and offfice. Very impressive company!!! -
Review 160 (2023-03-01 - Rating: 5)
Jerry Wylie is my tech, he is always pleasant and kind. He is thorough and efficient. Very happy with services. -
Review 161 (2022-10-31 - Rating: 5)
David was great, we had some complications with our 4 year old system. Living on the Atlantic Ocean can create erosion and many issues most home owners are t aware of . David has a great knowledge of HVAC and Howell Chase is a certified Trane dealer. -
Review 162 (2022-04-13 - Rating: 5)
HC was recommended to me for Electrical work. Outstanding group! Iāve used for several electrical installs, dishwasher ārepairā, and HVAC maintenance. I only wish they breached out into more areas of service, like Plumbing.Highly recommend for all your needs. Canāt say enough great things! -
Review 163 (2024-01-19 - Rating: 5)
Glenn is our guy. He does a great job and always makes you feel like family. Knows what he is doing. -
Review 164 (2018-10-18 - Rating: 5)
Everything weve done through Howell Chase has been handled extremely professionally. Their initial quote was the easiest to read and compare with others. Their price was more than reasonable for the quality of equipment and service. I would recommend this company to anyone with HVAC needs. Contact Victoria Marangio and I can guarantee satisfaction. -
Review 165 (2019-11-14 - Rating: 5)
Howell-Chase came out to see why my air conditioning wouldnt turn on. Their representative by the name of Sage showed up not even 2 hours after my call and he had my system working within an hour of being here! He was very knowledgable and honest. Howell Chase is a company you can count on! -
Review 166 (2018-10-19 - Rating: 5)
Recently I replaced one of the a/c units in my home. Prior to deciding to have this work done I had Will from Howell-Chase take a look at my entire system to include the possibility of replacing all the duct-work. Because of the age of the system, we decided to replace the a/c unit and duct-work system with metal ducts and spray foam the exposed areas. The efficiency of this system exceeded my expectations. Over the past year I noted a 40% reduction on my electric bill. As important we noticed that the areas of our home furthest away from the system are as comfortable as any other room. It will only be a matter of time before this system pays for itself.The installation was seamless. As a matter of fact they came up with a solution for running new refrigerant lines that did not disturb the inside of the home which saved us inconvenience and money.I have recommended this company to several clients over the last year and shared with them my wonderful experience.Thanks guys,Mike -
Review 167 (2022-04-27 - Rating: 5)
Husband Jeff called HC to get a quote for installing a portable generator transfer switch, and Victoria and Frank were responsive as he had a lot of questions. Finally ended up installing a 50Amp system for future generator considerations since the current one only has a 30Amp outlet. It was slightly more $ to do it would save if needed later. Frank Lanier, Fred Smith, and Jordan Stephens came out and we figured out the best position for the system and which circuits to connect. Our studs were not 16 on center at that space, so extra effort was needed to open the space for the transfer switch to slide in. They did a great job and were pleasant to work with. We would highly recommend them if you are considering a generator install. Havent used them for HVAC, only electrical so far. -
Review 168 (2021-12-13 - Rating: 5)
After 3 days I came to realize that the heater in my house was not heating the house up correctly. Called up Howell Chase and they got someone out there same day. I believe the guys name was Sage, very polite and helpful through the process. I can now sleep comfortably again. Thanks guys. -
Review 169 (2019-12-19 - Rating: 5)
Chris arrived as scheduled to perform normal routine maintenance on my HVAC. He was thoughtful, Professional, and performed very efficiently as he worked to check the system, change filters and complete all maintenance required. Chris was a pleasure to have in my home and I appreciated his customer service focus! -
Review 170 (2024-07-11 - Rating: 5)
Mike was šššš great.Please send him for all future calls. -
Review 171 (2022-11-14 - Rating: 5)
Jerry Wiley our 5 STAR technician for the winter checkup was very thorough, on time, and explained everything and answered all of our questions. Thanks for the great service. -
Review 172 (2024-06-26 - Rating: 5)
Blake Tredway was called out to our office and was extremely responsive and patient. 10/10 recommend. -
Review 173 (2023-02-09 - Rating: 5)
Had 2 Howell-Chase electricians at my house today for scheduled work. They were punctual and very efficient, My issue is resolved and Iām very happy about that. Thank you Howell-Chase!! -
Review 174 (2021-03-31 - Rating: 5)
Zion has serviced our HVAC system several times now. He is thorough, knowledgeable, friendly, and ALWAYS has a positive, upbeat attitude...even at the end of what I know has been a long day! It says a lot about a company when they are able to retain exceptional employees like Zion! -
Review 175 (2024-01-29 - Rating: 5)
Great company and service. Dana Williams is one of the best techs Iāve ever had the pleasure of dealing with. -
Review 176 (2018-10-24 - Rating: 5)
From the first call to them, through the system installation and quality assurance follow-up, excellent! The young men that installed the system were personable and professional. Everyone made the experience painless and as pleasant as it could be. Great communication and follow up. Quality product and service. -
Review 177 (2019-11-14 - Rating: 5)
I had a great experience with Howell-Chase. Their staff is all friendly and knowledgeable. I highly recommend Mac for all of your air conditioning needs. He goes above and beyond to be thorough and respectful. -
Review 178 (2023-03-30 - Rating: 5)
Dana was great and professional. He troubleshot my unit when it went down and got it running in no time with new parts. Highly recommend. -
Review 179 (2021-02-26 - Rating: 5)
Zion Bryant was very informative and knowledgeable about my service requirements. He was very polite and on time for the appointment. I would definitely like him back for future service calls. -
Review 180 (2022-07-19 - Rating: 5)
Great team, three technicians performed the installation on a Trane XV18-48. Each team member had a task to complete, very well organized. Technicians had all the high end tools for the very best accuracy. Highly recommend this company. Removed a Trane system from 1989 - 33 years old. I dont believe it would have lasted this long if it were not a Trane. -
Review 181 (2021-03-21 - Rating: 5)
We own an old home in Savannah, GA and it was in needĀ of a major HVAC overhaul. We needed to replace everything! Our goal was to be more energy efficientĀ and for our homes air quality to be better for our kids! The idea and cost though was daunting! After our consultation with William Eaton who spent hours inspecting our home and explaining all our options, we were able to come up with a plan that fit our budget while still addressing our energy needs. William even researched and got us a large credit from Georgia Power. I highly recommend Howell-Chase for any and all of your HVAC needs! -
Review 182 (2022-01-31 - Rating: 5)
Id like to give a big thanks to Mr. Javier Lopez. He is very professional and well mannered. Answered all our questions and prepared us for any future problems. He definitely left the house feeling warm and cozy. Mr. Lopez is the man for the job. -
Review 183 (2024-02-14 - Rating: 5)
Very professional, he put his head down worked hard, and was done quickly. Great guy great service! -
Review 184 (2022-12-14 - Rating: 5)
I had my A/C break the other day and when I called they were able to fix it almost immediately. Michael was a big help and acted very professional when I talked to him. I highly recommend them. -
Review 185 (2022-12-15 - Rating: 5)
Jerry did an amazing job! He was early and fast, and he was knowledgeable. He went above and beyond and have already referred him to someone. -
Review 186 (2024-05-14 - Rating: 5)
Dana did a very professional job. He was courteous and thorough. -
Review 187 (2022-12-16 - Rating: 5)
I had a great experience with David , he was very thorough and professional and help me to understand how i should maintain my havc system . When I called him few days later he answered right away and helped me again over all great value!! -
Review 188 (2024-06-28 - Rating: 5)
Michael got my ac working like new again he did a great job -
Review 189 (2023-04-26 - Rating: 5)
When calling around to find an HVAC company, I am glad I went with Howell Chase. The technician Lisander was prompt, knowledgeable and extremely efficient. -
Review 190 (2022-12-15 - Rating: 5)
David came to my house on time and had a professional attitude. He is very knowledgeable about his job. Great technician and service. -
Review 191 (2022-12-15 - Rating: 5)
Mr. Jerry Wiley did an amazing job! I highly recommend him! He is highly knowledgeable, professional, and he was in & out! -
Review 192 (2018-01-04 - Rating: 5)
True Professionals! We recently purchased a home in Bluffton with two HVAC systems that were original to the house (15 years old). As we expected, the primary system died a few months later. Howell-Chase gave us a phenomenal end-of-year deal on two 16-Seer systems that are exactly what we needed.Carla in the front office is friendly, courteous, and professional. David is a very knowledgeable technician who really looked out for us. The entire team is awesome! If you need a heating and air company, look no further than Howell-Chase! -
Review 193 (2021-05-28 - Rating: 5)
Howell-Chase installed my HVAC system 6 years ago and I have always used them for my routine maintenance and service calls. Around 7pm tonight my unit suddenly shut down.. Called the after hours number and they sent Zion out. Zion asked a few questions and in just a few minutes had my system up and running again. He explained in detail what had happened. I highly recommend Zion and Howell-Chase for you HVAC services. -
Review 194 (2022-06-28 - Rating: 5)
Michael, our technician, was a pleasure to deal with. He was punctual, knowledgeable and professional. He was able to repair our A/C on the first visit which was amazing! -
Review 195 (2022-12-16 - Rating: 5)
Jerry did a great job! He was very efficient and explained my repair options and fixed the issue the same day! -
Review 196 (2022-03-30 - Rating: 5)
Dominick installed a drain filter and did a thorough maintenance checkup. He was polite and professional. Weād like him to come back someday for future maintenance.Kay -
Review 197 (2018-11-09 - Rating: 5)
Great customer service - my project was done on time and on budget. Mac Johnson, the technician, was incredibly polite, professional, and knowledgable. Ive recommended him to all my neighbors! -
Review 198 (2023-06-12 - Rating: 5)
Excellent service & the technician explained the problems and fixed our unit. Trust me, 87 degrees inside is not fun. Thanks to Howell Chase & Jerry that we can enjoy our home in this brutal heat.Russell & Maggie Ingram