Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Bel air, Maryland

Address: 336 S Main St Ste 2DE, Bel Air, MD 21014, United States

Phone: +1 410-836-7354

Rating: 4.8

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-29 - Rating: 5)

    Root-Rooter took our call late at night and scheduled for the next day. they also kept us well informed on timing of plumber. Jerry was phenomenal in helping us find a leak and gave lots of suggestions. Highly recommend!

  • Review 2 (2024-11-04 - Rating: 5)

    I had a major leak with a toilet and some other plumbing issues. Larry service technician 8517 work tirelessly on all the plumbing problems that I had. He was very friendly, knowledgeable and so helpful too!! He cleaned up and also helped carry my heavy towels that I had in a bucket down to the laundry room for they were too heavy for me to carry, and helped me put up plastic over the areas where the ceiling tiles were. I asked him to look at a faucet after he was done the other issues that he was working on and he will be coming back to fix that as well. I highly recommend Larry for any plumbing needs that you may have! I already told some of my friends about his expertise.

  • Review 3 (2024-12-11 - Rating: 5)

    Oleg carefully and thoroughly examined my tub and plumbing for leaks. He also examined the downstairs neighbor’s bathroom for leaks and found that there was no wetness in the ceiling there. He was very kind and professional in his work and also provided good explanations for everything he did and what he discovered. I would highly recommend him to anyone.

  • Review 4 (2025-01-04 - Rating: 5)

    Mr. Pau was excellent! Arrived early for an emergency call, and fixed the problem in less than two hours. Definitely going use our local Roto-Rooter again!

  • Review 5 (2024-11-30 - Rating: 5)

    Paul came out to help us with a terrible smell we thought was coming from our sump pump or pipes. He was here only 5 minutes and diagnosed our problem! We have a back up battery for the pump and the battery was corroded and leaking in the protective box. He offered to fix but we are able to fix this problem ourselves so we thanked him very much for his speedy service and expertise! We will definitely used his company again. Thanks Paul!

  • Review 6 (2024-10-23 - Rating: 5)

    Kareems exceptional dedication to resolving my plumbing issue was evident. He went above and beyond to assist me, efficiently solving the problem. I would highly recommend his services in the future, as he was polite, courteous, and very kind throughout the process.

  • Review 7 (2024-11-29 - Rating: 5)

    Thanks again Rotor- Rooter for your service. My technician Mr. Dai was very helpful and extremely knowledgeable of the issue I was facing. My house is back in great working condition.Thank you! Mr. Dai for your service.Happy Holidays to you and your family.

  • Review 8 (2024-09-25 - Rating: 5)

    Desmond came out on short notice and gave us a very reasonable price for our drain cleaning job. He comes across as extremely kind, professional, and very, very competent. He solved our problem to our great satisfaction and did it quickly and efficiently. We trust that the problem is solved and will be calling him again for any future plumbing needs.

  • Review 9 (2024-11-09 - Rating: 5)

    Oleg and his team were amazing. I was picturing a major project costing a fortune. They were here on a Saturday within an hour of my call. Fixed the problem and now the clean up team is on the way to help with all the damage.Oleg came and helped me with insurance too. I couldnt be happier.

  • Review 10 (2024-09-21 - Rating: 5)

    Great service, Dai was very helpful, polite and informative. He provided options for resolving the problem for me to select from, and he was able to fix the leak issue. I had a good experience utilizing this companys service as a first time customer.

  • Review 11 (2024-10-21 - Rating: 5)

    Dai, is a top notch technician and super friendly as well. He got my toilet up and running lickity shit. Would highly recommend Dia, Tony, and the rest of the Roto Rooter team out of Towson.

  • Review 12 (2024-12-07 - Rating: 5)

    I had a plumbing emergency today, 12/07 and called Roto Rooter. Oleg showed up within the hour. He promptly got things moving in the right direction leading to a successful outcome.

  • Review 13 (2024-12-09 - Rating: 5)

    Great service, Oleg (field supervisor) came to my house very quickly, carefully and in detail explained the process and had his team respond to my emergency within a few hours (on a Saturday)… highly recommend Oleg and his team!

  • Review 14 (2024-10-23 - Rating: 5)

    Paul, was an outstanding representative for Rotor Rooter. He shared his professional expertise in a timely fashion with a clear explanation for his assessment of our plumbing situation.

  • Review 15 (2024-07-19 - Rating: 5)

    Hot water heater began leaking and needed replacement. I had fans and dehumidifiers in my basement before EOD. The next morning a plumber was over to install a new unit. The unit was installed in less than two hours. I’ve never had a plumbing service respond to one of my calls so quickly, efficiently, and cost effectively. Would definitely recommend to anyone who has any sort of plumbing needs.

  • Review 16 (2024-11-30 - Rating: 5)

    Paul was very easy to work with. Diagnosed the issue quickly. Was a pleasure to work with him.

  • Review 17 (2024-06-30 - Rating: 5)

    Our tech Pau, was very knowledgeable and explained the process, as well as showing the different units as options to buy and the warranties that applied. Afterwards, Pau showed what he had done and what the inspector would look for … we were very pleased with his work and professionalism. Thanks again Roto 👍🏽

  • Review 18 (2024-11-27 - Rating: 5)

    Oleg was very helpful and explained everything very well and let us know he would be with us every step of the process.

  • Review 19 (2024-08-26 - Rating: 5)

    The guy Pau was very prompt and calm fixing my bathroom sink. Answered all my questions. Couldnt have asked for a better person to come.

  • Review 20 (2024-08-03 - Rating: 5)

    All three Roto-Rooter team members that I dealt with were pleasant, professional and knowledgeable on how to fix my problem. I would highly recommend Roto-Rooter.

  • Review 21 (2024-09-07 - Rating: 5)

    I called Roto Rooter they came out quick they made it easy. All of their employees were polite and helpful. I would call them again.

  • Review 22 (2024-07-27 - Rating: 5)

    The technician got out of the van with a smile! He walked through everything and showed me the source of the problem. He was excellent!

  • Review 23 (2024-11-30 - Rating: 5)

    Showed up on short notice. Completed the job quickly and cleaned up after himself.

  • Review 24 (2024-10-01 - Rating: 5)

    Amazing job, amazing experience, amazing plumber.Desmond was outstanding in every way.Promptly arrived, assessed the situation then went to work.He had everything needed and completely upgraded my whole kitchen sink area.Im so blessed to have him fix my issues and left me in great shape.Thank you so much!

  • Review 25 (2022-12-19 - Rating: 5)

    Very quick response from time I called and the plumber arrived at my house. He was nice and a pleasure to do business with. The kitchen sink faucet was 20 plus years old and needed to be replaced. The hardware had rusted which made it difficult to remove. Once removed the new faucet was installed quickly. No leaks or issues after installation was completed. Work area was cleaned and job well done. Will definitely use them again for other plumbing work when needed.

  • Review 26 (2024-03-18 - Rating: 5)

    I received outstanding service from Roto-Rooter on 3/15/2024. Dai my service technician was very professional & kind and resolved the issue with my bath tub in a timely manner. I plan to request Dai again for services regarding my bathroom sink within a few weeks!

  • Review 27 (2024-07-11 - Rating: 5)

    Incredible service! Timely, professional, and quick. Pau and Tony are the best - thank you guys so much!

  • Review 28 (2023-05-17 - Rating: 5)

    Jerry was awesome. Great communicator and super respectful. We had a whole home water filter installed of which Jerry was very knowledgeable on. He showed us how to replace the filter, and was even able to accommodate our busy schedules via text. Went the extra distance and even used indoor shoes to avoid dragging in dirt into our home. Highly recommend Roto Rooter and Jerry specifically!

  • Review 29 (2023-08-03 - Rating: 4)

    I called Rotor Rooter this morning. I had water leakage in a few places.I needed service ASAP. A plumber arrived within 45 minutes of the phone call. Water leakage is very tricky……. I was thinking the source of the problem was in one spot but it was actually in another. Kim technician No. (4383) was very knowledgeable and able to pinpoint the problem areas. I needed a pipe replaced on my first level and a new cartridge for the shower in the bathroom. Kim had to go out to purchase a part so the time frame for repair was about 2 hours.Thank you again.

  • Review 30 (2023-04-11 - Rating: 5)

    Appreciate all simple consideration, very flexible company about fee. For the tech, jerry is a good tech very polite he knows what he doing easy to please. Keep it up.. not everyone have financial to cover up on the stop of problem. Overall happy customer! Very recommended.

  • Review 31 (2023-01-10 - Rating: 5)

    Jeff was very professional. He explained to me the issue that was causing the clogged pipe, and was persistent even when it ook longer than expected. My $$charge was told to me before the job and i was very pleased with the work. I would recommend his services anytime.

  • Review 32 (2024-12-22 - Rating: 5)

    Fast and professional service. Would highly recommend!

  • Review 33 (2023-05-30 - Rating: 5)

    I called and they were out in an hour. Price seems high but they give you a six month warranty so that made me feel better. I spent the same on 3 plumbers before in the past month so would have been better to start with a big name professional. The problem is they won’t tell you price. 775$. Until they are there. But like I said had 3-4 plumbers out in the past month and my tub was filling up with toilet contents every 3 days. Like in a high flood zone so don’t know if that has something to do with it but I do know I can now go to the bathroom in peace without worrying about seeing it again in 2 days. Used a very large snake machine so seems like it did the job right this time. Would pay for them all over again especially if I had know it would have been a recurring issue

  • Review 34 (2023-06-12 - Rating: 5)

    Our sump pump was not working probably and pushing out very smelly water. The tech did a great job explaining the problem and offering options to us with different pros and cons. He completed the work in a timely manner and was extremely professional

  • Review 35 (2023-05-21 - Rating: 5)

    Main sewer line was clogged. The technician was at our home within an hour of my phone call to them on a Sunday morning. He was professional, courteous, knowledgeable and kept me informed of his findings and the work he was doing. I would definitely call them again.

  • Review 36 (2023-01-22 - Rating: 5)

    My plumber Khai was very friendly and professional. He explained pricing and everything he was doing as he went along. I felt very comfortable and relieved to have someone who is such an expert in his field helping me. I would use Roto-Rooter again and recommend them to friends because of Kai.

  • Review 37 (2023-06-08 - Rating: 5)

    Khai was friendly and professional. He quickly identified the problem and did the work. He was fast and efficient and gave some helpful tips. He cleaned the space after he was done working. Khai did an excellent job and he provided excellent customer service.

  • Review 38 (2023-02-02 - Rating: 5)

    Our Basement shower and toilet were backing up and Daniel R. had no problem diagnosing the issue and taking action to correct it. He was very knowledgeable, courteous and got the job done. We had to do a main line clean out to clear a blockage. Daniel kept everything as clean as possible during the job and then cleaned up afterwards. Making an appointment and getting someone out the same day was a breeze todo on Roto-Rooters website. For me it was worth the money but I would recommend to call and ask for rough pricing of services before they dispatch someone to keep from being caught of guard when give the price in person.

  • Review 39 (2023-04-24 - Rating: 5)

    We had Jerry and Min came out to install our water filtration system. They did an amazing job. They explained everything very well. Seems like they knew what they were doing. Job was done on time. I am glad i chose roto rooter for my house plumbing.

  • Review 40 (2023-06-13 - Rating: 5)

    Kitchen sink clogged. My kitchen sink has a 75’ long 2 inch pipe which was clogged. Excellent service provided by Ram/team. They made sure the worksite was prepared and parts were cleaned up before re-assembling it again and made sure worksite was cleaned and dry after job completion. They were courteous, heard me out, and provided explanation of solution and pricing.

  • Review 41 (2022-10-31 - Rating: 5)

    Water heater damage and replacement. I’m very impressed by the responsiveness and the work performed by Roto Rooter. We called at 7pm Patrisha, D. who is one of the supervisors came to our house at around 8pm to assess the damage. She promised to get her team out by 8am and they were called me by 8am to let me know they were on the way. Ram was really kind and gentle, The water damage got me overwhelmed but he was patient and explained the process to me. He was very polite and courteous. He is very knowledgeable too. Williams V. Made the cleanup easy the carpet was removed professionally and the clean up was impressive. Thank you all so very much.

  • Review 42 (2024-07-24 - Rating: 5)

    Pau was so kind and efficient. Fix my problem quick and well

  • Review 43 (2023-03-21 - Rating: 5)

    Overall it was a very good experience. The technician was very good. He actually repaired a couple of other items that needed attention. He was very determined to do a good job and he succeeded. If I ever need other repairs done I would definitely call Roto-Rooter again.

  • Review 44 (2023-01-16 - Rating: 5)

    We have worked with Rotor Rooter for years because of the thoroughness, timeliness and professionalism of their technicians. Daniel addressed the issue promptly and explained why and how the adjustments we needed would address our concerns and offered us options to address potential problems preemptively. I am very grateful for their work and how quickly they respond.

  • Review 45 (2023-03-06 - Rating: 5)

    Jerry C came out on short notice and fixed our slow leaking pipe. He was very thorough and efficient in his work! Answered all my questions along the way and made sure there were no leaks by the time he left.

  • Review 46 (2023-06-09 - Rating: 5)

    Daniel provided wonderful service. He was prompt and able to answer all of my questions. He provided advice on the importance of turning off my water during the winter months. He was able to fix my water facuet issue in a timely manner.

  • Review 47 (2023-01-11 - Rating: 5)

    Daniel was excellent! They said he would be out between 8 and 10 am and he was at my home by 8:20 am. He gave me exact estimates and was knowledgeable of what the issue was. My shower was not shutting off and he said it was an issue with the diverter cartridge. Between diagnosis and job he was finished within an hour and a half. Would highly reccomend Rotor Rooter for any issues you may have!

  • Review 48 (2023-02-12 - Rating: 5)

    Amazing service! The technician arrived the same day after i called regarding a leaking faucet. The technician made appropriate recommendations to me regarding replacing the faucet & went out of his way to go to the store & obtain the replacement, then subsequently installed it.

  • Review 49 (2024-10-01 - Rating: 5)

    They did an excellent job. Courteous and efficient.

  • Review 50 (2023-02-10 - Rating: 5)

    Had a backup in the our sewer main. Roto-rooter was able to get me a next day appointment at a time that worked for me. Our technician Jeff was able to clear our drain so we could have peace of mind during the weekend our plumbing was clear. Appreciate roto-rooters prompt response and resolution of the problem.

  • Review 51 (2023-04-13 - Rating: 5)

    Jeff was very helpful with clearing the clog in our basement drain from our washer and kitchen lines. Not only did he know exactly what the problem was, but he also showed and gave me advice on how to prevent it from happening again! Friendly, quick, and cleaned up afterwards. Thank you, Jeff!

  • Review 52 (2023-05-20 - Rating: 5)

    Excellent customer service, good communication, job done quickly, response time in just one hour, my repair technician has a good personality. I will definitely use their service, especially this technician in the future.

  • Review 53 (2023-07-28 - Rating: 5)

    As always a pleasure dealing with Roto Rooter. From calling to make emergency appointment to the service technician Tian Nash competing project. Tian was prompt professional knowledgeable and thorough. He is a very important asset to your firm. Thanks again would recommend to everyone.

  • Review 54 (2023-05-06 - Rating: 5)

    Set up a same day appointment to check on a broken water heater. The tech showed upon time and after troubleshooting said it would involve parts and could not help us. But because he could not fix it they would not charge us for the visit. How often does that happen? Earned my loyalty.

  • Review 55 (2023-02-15 - Rating: 5)

    Jeff did an amazing job quickly fixing a toilet clog we had. He was quick efficient, polite, and professional. I will definitely contact them for future needs!

  • Review 56 (2023-04-16 - Rating: 5)

    The plumber Khai was very nice and helpful with our plumbing issue. He was also informative about each parts that was used and the main plumbing issue at hand. I would highly recommend!

  • Review 57 (2023-05-23 - Rating: 5)

    Daniel was able to diagnose the source of a water leak from my kitchen sink. Daniel was very thorough and informative. We really appreciate his great customer service.

  • Review 58 (2023-05-25 - Rating: 5)

    We had an emergency repair needed to a faucet. Roto-Rooter was the first available company. We are very satisfied with the service we received. The technician was friendly, and knowledgeable. We would use this service again.

  • Review 59 (2024-05-14 - Rating: 5)

    First time using Roto Rooter service and I’m well pleased.Dai the plumber was amazing 🙏👊I will recommend his service to anyone in need of plumbing services👊🙏🥂Bug up RRPlumbing 👊

  • Review 60 (2023-08-12 - Rating: 5)

    The site supervisor came out shortly after I called on a Sunday afternoon and tech showed with 15 minutes. He stayed and solved the problem. He was polite, neat and got the job done.

  • Review 61 (2024-10-14 - Rating: 5)

    They did excellent with replacing my pump

  • Review 62 (2022-02-18 - Rating: 5)

    Louis was a very kind and patient technician, who addressed my concerns with my clogged kitchen drain. He maintained a positive attitude throughout the process, even though it was pretty gross. I am thankful for people such as Louis, who maintain a level of professionalism that go above and beyond the call of duty, to work out issues, ensuring service to be completed efficiently.Thank you!

  • Review 63 (2023-05-29 - Rating: 5)

    The problem was found quickly and repaired even faster. Jeff was very good at explaining the issue and the next steps after his job was complete. I highly recommend them!

  • Review 64 (2022-11-15 - Rating: 5)

    Daniel was very nice and professional. Came right in and got the job done ! Quick and fast and even gave me recommendations on the best tools to use. He was amazing

  • Review 65 (2023-03-06 - Rating: 5)

    Jeff and Z were incredibly helpful and especially respectful of our property. It was a messy job ! They left the bathroom looking clean and dry.Thank you both for such a nice job.

  • Review 66 (2023-03-03 - Rating: 5)

    Recently had a sump pumped replaced by Jeff Fetner (Service Technician) extremely nice Guy. Very knowledgeable in the work performed and professional as well also pointed out that I may need to think about replacing my water heater in about another couple of years just based on the average life of a water heater and how old the one is I have.

  • Review 67 (2023-01-15 - Rating: 5)

    I contacted Roto-Rooter for assistance with a water heater repair today (1/14/23). The drain valve on my water heater was leaking causing water to drain and sit in my utility closet. Service technician, Jerry C. (8338), was dispatched same day (along with a water cleanup specialist to assess the water damage). Not only did Jerry repair my issue, but he was extremely professional, courteous, and knowledgeable about the job, and very responsive to all of my inquiries. I impressed and will cerainly recommend Roto-Rooter to others.

  • Review 68 (2023-02-21 - Rating: 5)

    My basement was completely flooded with several inches of water and Roto-Rooter came quickly to help solve our problems: Jeff showed up and was so patient and empathetic which is exactly what we need during a time of panic. He discovered what the root cause was of the issue and helped to solve it and get some of the water out of our basement while we waited for the water mitigation team to arrive. Thank you Jeff for making a bad experience tolerable.

  • Review 69 (2023-01-08 - Rating: 5)

    I had a really blocked kitchen drain. I had tried clearing the 50 years of grease buildup myself without success. I called Roto-Rooter and they send Daniel. He was very professional and used a power snake to clear the line. After rinsing the line for a bit as a test, it clogged again. Daniel cleared the line a second time and it is draining great! In addition to fixing my problem, he did a great job cleaning up and answering all of my questions. Roto-Rooter will come back for free if it clogs again in the next 6 months.

  • Review 70 (2023-08-11 - Rating: 5)

    I can’t say how much I appreciate the service I have received. Each tech who has been to my house has been professional, kind and communicated clearly with me about the problem and next steps. The response time has exceeded my expectations.

  • Review 71 (2023-01-04 - Rating: 5)

    The two technicians that arrived at my home, quickly ascertain what was wrong with the faucet in my bathtub. They fix the issue with my bathtub in less than a half hour they were professional, and friendly. I will use this business again.

  • Review 72 (2023-03-29 - Rating: 5)

    Me. Jeff and his assistant were very professional and thorough. They were friendly and positive, even though it was a tough situation to deal with. I would recommend them to anyone with plumbing issues.

  • Review 73 (2023-04-26 - Rating: 5)

    Chal was early which was great and very professional. Good great care with our home and did not try and charge us for more than necessary. Would highly recommend. Thank you Chal for assisting us in a very anxious situation.

  • Review 74 (2022-11-28 - Rating: 5)

    Daniel did a great job - explained everything he did, was professional, and fixed the problem quickly. We called Roto Rooter on a Sunday night at 10 pm and by the next morning at 10 am, the problem was solved. Would highly recommend.

  • Review 75 (2023-04-27 - Rating: 5)

    The repairman (William) was efficient and pleasant to work with. He found a new cap for the clean-out pipe on his truck and was able to replace the broken one quickly. Good job.

  • Review 76 (2024-09-23 - Rating: 5)

    Fast, efficient, and a job well done. Service technician thoroughly explained diagnosis of failing sump pump and replaced it with no problem.

  • Review 77 (2023-03-24 - Rating: 5)

    I was extremely pleased with the services provided. Jeff was very knowledgeable and fixed the shower cartridge and some faulty plumbing under the sink. Will use again

  • Review 78 (2022-12-21 - Rating: 5)

    The primary drain pipe clogged. I called in the mornung and got an appointment later that moring. The plumber, Jeff (1174), ran the snake through the pipe and afterwards asked for paper towels and cleaning spray so he could wipe down the dryer. Jeff also arranged for someone to come back with a camera to look in the pipe to find the source of the problem. He will be here later today. I am extrememly satisfied with the prompt, professional and friendly service I received today.

  • Review 79 (2023-04-12 - Rating: 5)

    Jeff and Randy did an amazing job fixing the leaking gas pipe. They were professional and friendly, and also took time to explain what was wrong and how they fixed it. Best team ever!

  • Review 80 (2023-01-16 - Rating: 5)

    I had a wonderful experience. The service guy was here quick, super friendly, professional, let me know exactly what was going on and able to drain clean and fix the clog right away which was amazing seeing as I only have 1 bathroom.

  • Review 81 (2023-05-01 - Rating: 5)

    Mr. Khai hes one of best out here. Hes very professional and friendly. I will definitely call Mr Khai for more future jobs at our home.

  • Review 82 (2022-11-27 - Rating: 5)

    The call was for a clogged drain that the plumber couldn’t clear the day before. Jerry took the extra time to properly diagnose the best way to resolve the problem. Jerry went above and beyond to cut the PVC in order to have adequate access to the pipe to clear the drain with the drain snake. Additionally, Jerry resolved a negative slope pipe issue he discovered which will drastically improve drainage.

  • Review 83 (2023-04-14 - Rating: 5)

    Conor and Jeff were fantastic in getting a difficult plumbing leak fixed in a timely and professional manner. Highly recommended for plumbing issues small and large.

  • Review 84 (2023-05-10 - Rating: 5)

    Mr Chal did excellent work, he came in time and done his work with professional skills and gave us a good advices.We are happy with her service he provided.

  • Review 85 (2023-11-11 - Rating: 5)

    Richard appeared on time, and worked tirelessly to unclog my toilet of cement hardened flushable kitty litter.He worked for over an hour and a half for something that should have taken only 30 min. Anyone else would have given up.

  • Review 86 (2022-12-20 - Rating: 5)

    Jeff showed up next, prompt, professional, and very knowledgeable. Diagnosed & resolved my issue quickly. Will be using for all future plumbing needs. Wish more businesses operated this way.

  • Review 87 (2023-06-26 - Rating: 5)

    Fantastic service, super responsive, available for an emergency situation. All staff were transparent in their pricing, knowledgeable, and extremely friendly and helpful. Highly recommend.

  • Review 88 (2023-05-13 - Rating: 5)

    Trevor was professional, knowledgeable and fixed the problem of two pounds of rice down my kitchen drain swelling, swelling, swelling, clogging each time I turned on the hot water and disposal.

  • Review 89 (2023-01-17 - Rating: 5)

    Incredibly helpful, polite, and excellent troubleshooting from the phone technician to the people who came out to give us a quote. I couldnt get service today thanks to my own misunderstanding of the issue but Id choose them first for any plumbing emergency!

  • Review 90 (2022-11-23 - Rating: 5)

    Jeff was very professional and considerate. He walked us through the process and gave us a clear understanding of all the variables. I highly recommend the whole team.

  • Review 91 (2023-01-09 - Rating: 5)

    Jeff Fetner is the plumber who came to clean the kitchen drain, which was quite clogged. He was very professional and very friendly. Im very pleased with his service.

  • Review 92 (2021-10-14 - Rating: 4)

    Chan was very professional!!! He is a great asset to your company. I wish I could rate Chan at 5 ⭐⭐⭐⭐⭐But the tub handle cartridge was replaced and I feel the amount I paid was ridiculous. I have been a customer of your company for many years. I know plumbing is expensive but this job seemed way too high, with a $75 discount!

  • Review 93 (2024-04-20 - Rating: 5)

    Paul the plumber was respectful and easy to communicate with. He did an excellent job

  • Review 94 (2022-12-30 - Rating: 5)

    The technician was very professional and knowledgeable. He explained the issues we were having and the causes He also gave us great maintenance tips.

  • Review 95 (2022-11-21 - Rating: 5)

    Daniel did an excellent job getting to the bottom of our toilet leak. He stayed with it till it was completed. Thank you Daniel. Will definitely use Roto Rooter again and ask for Daniel.

  • Review 96 (2023-02-13 - Rating: 5)

    Technician was very knowledgeable, proactive, and helpful. Explained the situation at hand at length and was very responsive to our questions. I would recommend his services!!

  • Review 97 (2023-12-22 - Rating: 5)

    Tech showed up quickly on a Friday before a holiday with a smile. Found the problem and fixed it right away. I will call them again.

  • Review 98 (2022-11-21 - Rating: 5)

    Im very happy with the response and quality of work. Jerry responded to our emergency leak call on a Sunday afternoon and stayed to fix a complicated issue so we could have our water up and running.

  • Review 99 (2023-03-11 - Rating: 5)

    Khai was excellent! He’s very professional, kind and courteous. I trusted his recommendations and he delivered a quality service.

  • Review 100 (2023-04-23 - Rating: 5)

    Daniel was very cheerful and professional although he had been busy all day due to the recent storms. I will definitely use this company next time for any plumbing work

  • Review 101 (2024-09-18 - Rating: 5)

    Dai was very helpful and knowledgable and offered service with a smile, thank you!

  • Review 102 (2022-07-09 - Rating: 4)

    Came in did same work as quoted by Michael and Son for half the price. Only issue I had was did not have the parts when they came and charged 188 dollars to go get them. Seemed excessive especially when they knew what they were coming for

  • Review 103 (2023-03-08 - Rating: 5)

    Water leak test: I’ve got a huge water bill, more than 10 times of my average usage for a vacant property. Khai did the leak test for me, very thorough and professional!

  • Review 104 (2023-03-26 - Rating: 5)

    I was so pleased with Jerry. He was so professional and very thorough and worked very clean. I liked the quick response and was glad I used them.

  • Review 105 (2024-07-13 - Rating: 5)

    Excellent experience great shout to Pau and rotor rooter

  • Review 106 (2022-11-10 - Rating: 5)

    Jeff and Eric were great! They were so knowledgeable and understanding, answered any questions I had. Professionalism and friendliness were 10/10!

  • Review 107 (2023-01-16 - Rating: 5)

    Our technician was prompt, professional, and helped us solve the problem. He was very clear with explaining costs so we could determine exactly what service we needed and what we could do ourselves.

  • Review 108 (2023-02-01 - Rating: 5)

    They even gave me a plumbing lesson and tips so I can DIY. Good people. Hard workers. Very responsive. Same day service most of the time.

  • Review 109 (2023-03-16 - Rating: 5)

    Khai was able to come out and assess the situation and determine what the next best step would be. Khai was thorough and very pleasant to work with.

  • Review 110 (2024-01-31 - Rating: 5)

    They were quick, courteous, and clear about what they were doing. Pau was especially helpful and positive.

  • Review 111 (2022-01-28 - Rating: 5)

    Great response time to a leaking pipe. Technician was professional and explained everything in detail. This is the 4th time Ive used the companies services and they have been great every time!

  • Review 112 (2023-01-21 - Rating: 5)

    Very professional in and out quick cleaned up and the politeness was unbelievable Im grieving right now and I share that and the kindness that was giving me given to me was absolutely wonderful and yes I will be using this service again this is not the first time that Ive used them and Ive been happy both times so yes

  • Review 113 (2023-07-13 - Rating: 5)

    Ram was quick at assessing the drainage issues we were having with our old pipes, and resolved our problem! Great service.

  • Review 114 (2024-05-04 - Rating: 5)

    The man that was there today had did a very good job I wish the first guy would have donut thank you

  • Review 115 (2023-02-02 - Rating: 5)

    KHAI FIXED IT! He was so professional , even cleaned the toilet. I had a plumber come the day before it still wasn’t fixed. Khai made sure it was 100% before leaving

  • Review 116 (2023-01-19 - Rating: 5)

    Khai was extremely helpful and knowledgeable about his craft. They were punctual and excellent with follow-up and next steps

  • Review 117 (2023-02-21 - Rating: 5)

    Daniel did a great job of unclogging our main sewer line. He was very pleasant and explained everything well.

  • Review 118 (2023-02-17 - Rating: 5)

    Khai, the service technician, installed a new toilet as requested. He discovered a blocked sewer line and then tried to open it using a 100’ snake twice. Thanks for his service.

  • Review 119 (2022-12-30 - Rating: 5)

    Great to work with. Set appointment up on line, someone called and confirmed the appointment. Was called when plumber was in his way. Very happy with service!! Will use again

  • Review 120 (2023-03-22 - Rating: 5)

    Khai Dai and his team were great, very professional and responsive. I really appreciated their customer service and knowledge.

  • Review 121 (2023-07-10 - Rating: 5)

    I had a leak from my bathroom faucet tube and wasn’t able to remove the screw for the handle. Chal came and was able to remove the handle to fix the leak.

  • Review 122 (2023-03-29 - Rating: 5)

    The plumber that handled my crazy situation was terrific... instilled confidence that he would figure it out and fix it, thorough, seemed to care about doing a good job. Also he was clean-cut and well-spoken which was nice given that he arrived at 7pm and it was midnight by the time he finished (not his fault, just a complex job). My appt was actually for 9 to 11 am tomorrow morning but the dispatcher called me around 6pm and said they had availability tonight if I wanted service earlier, so I accepted. Glad I did... plumbing all working as it should now.

  • Review 123 (2024-08-06 - Rating: 5)

    Pau was very professional and knowledgeable. Cleaned everything after he finish working

  • Review 124 (2022-08-19 - Rating: 5)

    The plumber was extremely professional and helpful and even came twice in a row to make sure every thing was working. I highly recommend him, he has a great work ethic

  • Review 125 (2023-05-10 - Rating: 5)

    Mr. Chal was able install the toilet correctly. And put the right flange on in spite of problems the contractors left behind. Thank you for your service

  • Review 126 (2023-02-22 - Rating: 5)

    William was efficient, pleasant, and explained everything very clearly. He completed the drain clearing quickly and professionally.Thank you so much!!

  • Review 127 (2022-12-30 - Rating: 5)

    The technician was very profesional, transparent about the causes of the water pressure problems could be and made sure he could make the repairs as quickly as possible.

  • Review 128 (2023-04-12 - Rating: 4)

    I’m very thankful of Josh, Jerry and Jerome for the estimates, thorough evaluation of the issue. They also shared the main issue in detail. I’m just waiting on the video

  • Review 129 (2023-05-15 - Rating: 5)

    The workers were on time and professional.They did a wonderful job. They related well to me and my family.I really appreciated their work.

  • Review 130 (2023-08-20 - Rating: 5)

    Girard (8339) was very knowledgeable and helpful. Not only fixing our issue, but explaining ways to prevent in the future.

  • Review 131 (2023-05-06 - Rating: 5)

    Thuam# 4383..& Bravo# 642..Came on time , explained to me what is wrong and what needed to be done to fix my issue...These men drained my pipes and fixed the pipes...Im so happy with the work!...Great Job!!

  • Review 132 (2022-12-16 - Rating: 5)

    Jeff was prompt and very skilled. He exhausted every option possible and successfully opened the line. Definitely would use again!

  • Review 133 (2023-04-15 - Rating: 5)

    Technician (Jerry)was VERY good! Responsive, diagnosed the issue, explained the issue, fixed the issue. He was clean and courteous.

  • Review 134 (2023-01-10 - Rating: 5)

    Daniel was excellent. He was very informative. Would recommend his services and his company to all my family and friends

  • Review 135 (2022-11-03 - Rating: 5)

    He used the machine to clean the drain from the house to septic tank. He was very friendly. Cleaned up the mess afterwards. Very pleased with the service

  • Review 136 (2022-01-03 - Rating: 5)

    Min was very professional and helpful. Left me with vast insight to what was done and what I may need to do if any more problems persist. Very good tech.

  • Review 137 (2023-06-10 - Rating: 5)

    I had a problem and they came out two hours after I called! Service doesn’t get much better than that! I highly recommend

  • Review 138 (2023-05-19 - Rating: 5)

    Daniel was prompt, helpful, efficient, able to diagnose the problem quickly, and went the extra mile to make sure things worked.

  • Review 139 (2023-02-11 - Rating: 5)

    The plumber came out quickly, was very nice and professional, and he clearly explained the issue. Resolved the issue and did a great job.

  • Review 140 (2023-02-06 - Rating: 5)

    William did a great job! He was very communicative and clear about what was needed and what he was doing.

  • Review 141 (2023-03-10 - Rating: 5)

    Daniel ( 8118 ) Was An Amazing Person .. He Help Me With All My Concerns And Questions .. I Am Beyond Grateful That He Was Able To Answer My Questions Clear And Simple .. I Would Rate Daniel 10 Stars Hands Down !! Thanks You Again Daniel For All That You Do ..

  • Review 142 (2022-12-05 - Rating: 5)

    Quickly came to the house and took care of the issues we were experiencing with our toilet not flushing properly. Very friendly service.

  • Review 143 (2022-11-25 - Rating: 5)

    Jeff was very friendly and professional, and my dog loved him! I would definitely use this service again.

  • Review 144 (2023-03-14 - Rating: 5)

    Mr. Khai, was very knowledgeable and thorough.He fixed my plumbing issue in a timely manner.

  • Review 145 (2023-01-06 - Rating: 5)

    My plumber khaz was both professional and knowledgeable he worked in a safe manner and left the area cleaner than it was when he came

  • Review 146 (2023-04-18 - Rating: 5)

    Thuam 4383 and Bravo 642 both was on time,very professional..took care of my house by putting shoe covers and did fantastic job

  • Review 147 (2023-03-15 - Rating: 5)

    My technican Khai was very knowledgeable and concise about the service and set real expectations. Will use again!

  • Review 148 (2023-03-07 - Rating: 5)

    Khai was very professional and personable! Loved that he explained things to me step by step.

  • Review 149 (2022-11-25 - Rating: 5)

    Jeff was great, and took care of our drain clog. Well use Roto-Rooter in the future, and request Jeff if possible.

  • Review 150 (2022-12-27 - Rating: 5)

    Roto Rooter was fantastic! The technician Daniel listened to me and my concerns. He really went above and beyond.

  • Review 151 (2023-05-03 - Rating: 5)

    Jeff & Brandy were great. They were here in no time and fixed the toilet and everything is working fine gain.

  • Review 152 (2023-03-16 - Rating: 5)

    I’m very pleased. Roto Rooter came out and replaced a worn out garbage disposal in less than 24 hours after I called.

  • Review 153 (2023-02-22 - Rating: 5)

    Khai was very professional, and did wonderful work at my property. I would recommend to anyone!

  • Review 154 (2024-11-22 - Rating: 5)

    Oleg was extremely helpful.

  • Review 155 (2022-09-04 - Rating: 5)

    The plumber was knowledgeable, professional, and a pleasure to work with. He did an outstanding job. I would ask for him again.

  • Review 156 (2023-08-15 - Rating: 5)

    Had a positive experience solving an outdoor drain issue. Jerry was very helpful and solved the issue quickly.

  • Review 157 (2022-11-26 - Rating: 5)

    Daniel provided excellent service and explained the nature of the problem. I appreciated that he arrived on time and was very professional. Thank you.

  • Review 158 (2023-04-05 - Rating: 5)

    Chal was very pleasant, professional, and helpful! Will definitely recommend asking for his services again in the future.

  • Review 159 (2023-04-06 - Rating: 5)

    Needed both of the main valves repaired. Khai showed up promptly, and provided great service.

  • Review 160 (2023-01-16 - Rating: 5)

    Great service and very knowledgeable. Huge help to get my family back up and running. Thanks again to Jeff and Saad.

  • Review 161 (2023-05-05 - Rating: 5)

    They were efficient, courteous and explained thoroughly so that I could make an informed decision before moving forward.

  • Review 162 (2023-04-29 - Rating: 5)

    Chal arrived right on time and was able to diagnose and fix the problem quickly. Couldn’t have asked for better service.

  • Review 163 (2023-02-08 - Rating: 5)

    Felt comfortable with the repair techs in my home. They were efficient and very professional.

  • Review 164 (2022-12-30 - Rating: 5)

    Jeff was attentive to the issues at hand and was able to formulate a response and repair to alleviate our plumbing issue. Great Job!

  • Review 165 (2024-12-21 - Rating: 5)

    Always five star service!

  • Review 166 (2023-05-31 - Rating: 5)

    Showed us what was going on, stayed until the problem was fully revealed and treated. Spent a good amount of time to do it right.

  • Review 167 (2023-04-01 - Rating: 5)

    Daniel took care of our issues. He was very professional, knowledgeable, and efficient.

  • Review 168 (2023-03-17 - Rating: 5)

    Jeff came, diagnosed the problem and fixed my issue in 5 minutes. Would definitely use them again.

  • Review 169 (2022-11-21 - Rating: 5)

    The technician was prompt and responsive. My issue was taken care of, and they even suggested ways that I could save money in the future.

  • Review 170 (2023-05-19 - Rating: 5)

    Jerry Chuang was very good. He was very professional and knowledgeable about what was needed.

  • Review 171 (2023-03-09 - Rating: 5)

    Technician William is experienced and professional. Highly recommend him/ Roto Rooter company!!

  • Review 172 (2023-04-10 - Rating: 5)

    Daniel was a pleasure to work with… Completely professional and courteous, and knew exactly what he was doing

  • Review 173 (2023-01-20 - Rating: 5)

    Thuam 4383, had excellent service and very courteous, patient and professional got job done in record time, would give 10 stars if I could.

  • Review 174 (2023-05-10 - Rating: 5)

    Excellent repair job, professional,good value,on time.will highly recommend.thank you to the technician Mr.daniel.

  • Review 175 (2022-11-04 - Rating: 5)

    Jeff and Eric provided great service ensured I was informed from the start; efficient and knowledgeable… will definitely call for future service

  • Review 176 (2023-03-14 - Rating: 5)

    #1174 came to help with my service request in a friendly and professional manner. Great service all the way round.

  • Review 177 (2022-12-13 - Rating: 5)

    Jeff is very nice and very professional! Having him in our home was a pleasure!

  • Review 178 (2023-01-16 - Rating: 5)

    Jeffrey and Saad were very competent and explained their work fully.

  • Review 179 (2023-12-01 - Rating: 5)

    Excellent and professional service unclogging our drain.A bit pricey though.

  • Review 180 (2022-12-14 - Rating: 5)

    Khai did an excellent job fixing the our clog main sewage line. Very professional.

  • Review 181 (2022-12-18 - Rating: 5)

    The technician was great! Knowledge, polite, and explained everything. Good job cleaning up too.

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