Roto-Rooter Plumbing & Water Cleanup in Ashburn

Review 1 (2024-12-27 - Rating: 5)
Great company and great service. We noticed a water stain on our ceiling. Roto-Rooter had Nick to my house within two hours. Nick was professional and polite. He quickly assessed the issue, told me what it was, how he was going to fix it and got it fixed. Then the company sent out a team to assess the damage, used equipment to determine if there was any unseen damage, and provided recommendations on how I could fix the water stain. Again, great service. I would highly recommend them to anyone who needs a plumber.

Review 2 (2025-01-03 - Rating: 5)
Customer service was excellent - we called them in a panic since the appliance delivery folks couldn’t connect our new fridge due to us needing a shutoff valve for the water line we wouldn’t need since the new fridge didn’t have an ice maker. When Nick arrived to assess the situation and give us an estimate (very affordable which made us both surprised and happy), he was prompt, knowledgeable, and kind! After making a trip to the hardware store, he got the job done effectively and quickly. I really appreciate everyone who helped us make a stressful situation much easier, and I highly recommend Roto-Rooter Plumbing! :)

Review 3 (2024-12-29 - Rating: 5)
We received a same day appointment (on a Saturday) and the dispatch team (Michael, Meagan, and Jennifer) was truly communicative as I appreciated a courtesy message that the they were running behind-- this is unheard of today. Each member displayed a cordial and professional disposition. Our technician was David, he was kind, patient, professional, and knowledgeable; taking time to answer all my questions. I would highly recommend! Thank you, David and the Roto-Rooter Team!

Review 4 (2024-12-25 - Rating: 5)
Great experience with David when we had to deal with a main drain line clog at 9pm on Christmas Eve. Got a Roto-Rooter representative on the line within a minute of calling and they had David on site within 2 hours. He resolved the problem quickly and put us back on track for a joyful Christmas. Very thankful for their exceptional service!

Review 5 (2025-01-03 - Rating: 5)
Nick was very professional and knowledgeable. He explained every step of the process. Nick was able to get our disposal working again, so we do not have to buy a new one.

Review 6 (2024-12-25 - Rating: 5)
Its Christmas day, and Nick with Roto-Rooter was able to come out for a last-minute emergency. The suspected issue was confirmed in no time. Highly recommend timeliness across the board and for their understanding.

Review 7 (2024-12-25 - Rating: 5)
Showed up on Christmas Eve to help with a blocked sewer line. Unfortunately they could not clear it - theres a tree root blockage apparently - but the technician David did everything he could to try and help us.

Review 8 (2024-12-06 - Rating: 5)
Mandeep was so quick, professional, and so nice! He knew exactly what he was doing, and was able to have my kitchen back in working order in no time!

Review 9 (2024-11-25 - Rating: 5)
Nicholas Martinell was wonderful. We will definately use him again! Thank you so much for the quick response

Review 10 (2024-12-01 - Rating: 5)
Jake was very professional and was able to weld my leaky pipes shut very quickly. Very professional and polite.

Review 11 (2025-01-01 - Rating: 5)
Very professional and fixed my issue in a timely manner. Super helpful with information as well

Review 12 (2025-01-03 - Rating: 5)
Very. Very knowledgeable technician! Like Rotor Rooter for it’s free estimate policy.

Review 13 (2024-11-29 - Rating: 5)
Tim did a great job. Coming out on Thanksgiving day. Thank you

Review 14 (2024-12-26 - Rating: 5)
Really great work for great price in quick moments. Thank you.

Review 15 (2024-12-06 - Rating: 5)
Kristhian responded and was very professional, on time, and fixed the issue quickly.

Review 16 (2024-12-02 - Rating: 5)
Nick, my technician was prompt courteous and professional! Highly recommend!

Review 17 (2024-11-26 - Rating: 5)
Tim Dixon did a fantastic job. Honestly one of my best plumbing experiences. Not only super polite but super informative and knowledgeable. I really appreciate how fast this was able to get done before the holidays. Thank you again!

Review 18 (2024-11-29 - Rating: 5)
Very prompt & professional service. You cannot go wrong with Roto Rooter!

Review 19 (2024-12-07 - Rating: 5)
Arrived quickly. Fixed problem. Gave us steps for preventing future clogs. Thank you!

Review 20 (2025-01-02 - Rating: 5)
Good communication, came very quickly to do the work

Review 21 (2024-12-07 - Rating: 5)
I reached out to Roto-Rooter Plumbing to fix a hose bib leak and they were able to send a technician within 45 minutes! My technicians name was Khristian and he did an amazing job. He was able to quickly identify the issue and replaced my hose bib at a fair price within an hour. I will definitely be using Roto-Rooter for any future plumbing needs!

Review 22 (2025-01-03 - Rating: 5)
They fixed a broken pipe quickly and professionally.

Review 23 (2024-12-04 - Rating: 5)
Excellent work and friendly customer service!

Review 24 (2024-12-12 - Rating: 5)
Very fast response, helpful and friendly technicians

Review 26 (2024-12-04 - Rating: 5)
Christian was very professional and courteous

Review 31 (2025-01-10 - Rating: 5)
Roto-Rooter Plumbing & Water Cleanup was understanding and sent someone to look at my issue within the timeframe the mentioned over the phone. David analyzed the problem and provided a solution. David was a true professional. I recommend Roto-Rooter Plumbing.

Review 32 (2025-01-05 - Rating: 5)
We had an emergency plumbing issue with water pouring from the ceiling-likely a broken or dislodged pipe. Roto-Rooter’s amazing customer service responded to our call and dispatched David, who provided a brief inspection and a price quote. Since it was late (~11 PM), we scheduled the repair for tomorrow. While the issue isn’t fixed yet, their service has been excellent so far.

Roto-Rooter Plumbing & Water Cleanup