Mr. Rooter Plumbing of Buncombe & Henderson Counties

Photo of Mr. Rooter Plumbing of Buncombe & Henderson Counties

Located in Arden, North Carolina

Address: 160 Royal Pines Dr, Arden, NC 28704, United States

Phone: +1 828-835-2871

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-02 - Rating: 5)

    Jeremy and Juan showed up when they said they would. They installed a quality brand water heater (Bradford White) to replace our leaking hunk of junk. The install and piping is clean and looks great. They added some upgraded piping for gas and pressure tank. Took about 2 hours beating their original estimate. Highly recommend this company. You pay for what you get!

  • Review 2 (2024-11-04 - Rating: 5)

    A live person answers the phone. Scheduling is quick and easy. The technician is honest and kind. Jeremy has been awesome and helped me so much! I had a blockage and root intrusion and Jeremy made the necessary repairs in less than 2 hours and also made future preventative measures easier! My 100+ year old home (and myself) thank you!

  • Review 3 (2025-01-07 - Rating: 5)

    Very happy with the service call and the knowledge of Jeremy in diagnosing the issue I called for. Will continue to use Mr. Rotor. Very responsive when contacted, courteous and professional during my appointment. Moreover, they can take care of all plumbing-related concerns.

  • Review 4 (2024-08-22 - Rating: 5)

    Had issues with both the Master and Guest Bath showers. Asked for several quotes but Mr Rooter was the first to respond and to follow-up. They were able to accommodate me the next day and sent out their technician Paul to assess the situation. Which he quickly did, gave me the estimate and was able to fix both showers the same day. Paul tested the showers and one had an issue with an identical replacement part so he used an upgraded part. He had me test both to ensure I was satisfied. Paul was courteous throughout and he even took the time to show me how to turn off my water and the toolI needed (as the main shut-off is outside). Would highly recommend Mr Rooter. I’ll use them again.

  • Review 5 (2024-10-16 - Rating: 5)

    If you are looking for a plumbing company that genuinely cares about its customers, you need look no further than Mr. Rooter of Asheville. From scheduling of appointments, handled with care and compassion by Michael, through completion of scheduled work, the process, in my experience, has always been seamless. I recommend the Advantage Plan for economy over time, but for me the finest feature of the company is the dedication of its staff to providing prompt, courteous, expert care for customers. Through the years we have been Mr. Rooter customers, Jeremy has done regular maintenance check-ups to catch potential problems before damage can occur. On jobs large and small, he patiently explains what needs to be done and why. Most recently, while city water was off during Helene recovery, he installed a bypass for a whole house filter, taking time to make a video to explain his work and how we could best safeguard our pipes and appliances when water was restored. He answered questions until I was confident I could use the new valves in the crawl space to ensure a safe transition between use of the filter bypass system and renewed use of the filter. I cannot say enough about the quality of Jeremys work; his attention to detail, diligence in completing projects, kindness, and patience have always been much appreciated but most especially during the stressful days for everyone following Helene. Thank you, Jeremy! Thank you, Mr. Rooter!

  • Review 6 (2024-12-31 - Rating: 5)

    I made the call to Mr. Rooter and a plumber came the next morning. Jake did an excellent job. He was quiet, pleasant and professional. I will definitely recommend this service.

  • Review 7 (2024-11-30 - Rating: 5)

    Jake and Juan were great! They came on time, explained everything clearly, and stuck with the job when we discovered additional issues which required them to dig a hole by hand! They cleaned up after themselves and were always professional and personal.

  • Review 8 (2024-09-06 - Rating: 5)

    Michael answered my call promptly (no message service!) and sent Jeremy to my house - he was here in less than an hour. Jeremy identified and fixed a stubborn sewer line blockage. He then replaced nearly everything in a 25-year-old toilet so that it now looks and functions like new. Jeremy was competent and professional and kept me informed every step of the way. These were not easy fixes, but the work was done to perfection in a couple of hours (because he had all the parts and equipment he needed in his truck). The price was not cheap, but I considered it to be fair. It was worth it because my peace of mind has been restored - knowing that these two difficult problems wont be keeping me awake at night any more.

  • Review 9 (2024-10-10 - Rating: 5)

    Mr. Rooter was quick to respond to my call and schedule an appoint during an especially difficult time in the Arden area. Paul showed up promptly and reviewed the issue and discussed several options. He was thorough, professional, and cleaned up when complete - would DEFINATELY recommend these guys!

  • Review 10 (2024-10-10 - Rating: 5)

    Dave worked hard to locate and repair a damaged line in the yard after hurricane Helene. He really put alot of effort into helping me fine the most cost efficient solution and communicated well throughout the process. I would definitely recommend.

  • Review 11 (2024-11-15 - Rating: 5)

    Service received quickly and on time - done efficiently and problems solved. Service tech Jake also checked out water pressure intake from the city was in the proper range and did not charge extra. Very happy with the results.

  • Review 12 (2023-09-27 - Rating: 5)

    We originally had them come to unclog a toilet. We had them come back the following week to replace a toilet. Jeremy Wheeless came both times and did a professional job! I love that you do not charge by the hour, you have standard pricing! Mr. Rooter is oirugo to PLUMBER always we highly recommend you!

  • Review 13 (2024-08-04 - Rating: 5)

    Pipe in the mechanical room of my not-new house sprang a leak above an A/C duct, making it impossible to reach and requiring working copper. Called my regular plumber who was busy and they recommended Mr. Rooter. Still had to wait three nail-biting days, but they came as promised and the plumber did an excellent job diagnosing and repairing an unsual issue.

  • Review 14 (2024-10-03 - Rating: 5)

    The team came to my house, one and one-half hours after my 8 AM, Land Line call to their office. This was during a severe crisis involving the lack of cell service and electricity. Both situations occurred due to our Tropical Storm/Hurricane Helene, which occurred in September 2024 in Brevard, North Carolina,.The two technicians were knowledgeable and had an immediate solution to my Liberty Pump Lift Station backup and non-working pump for my homes sewer needs. We had experienced a week-long power outage at my house before my call. They were done within an hour and saved me from replacing a $3,500 pump. Great technicians and the displacer Michael was professional, kind, and caring about my family and our situation. They are the best plumbers in the world, without question. A.J.

  • Review 15 (2024-08-01 - Rating: 5)

    Great service and a very friendly staff! But same time they are very expensive. It took them about 35 minutes to clean drainage by the cable and charge was almost $600.00. I think there are too many people involved in the midst. Next time I will look for a small company. I feel I overpaid!!!

  • Review 16 (2023-03-27 - Rating: 5)

    Initially Evan came out to install 2 faucets and fix a leak in a 3rd sink. He encountered some atypical situations that required more work than it initially appeared, and ultimately he was unable to resolve the issues that arose. Thankfully, I brought up these issues with Adam and he came out and went above and beyond to fix all the issues, answer all my questions, and make sure I was happy with all the work. I would 100% recommend these guys. Adam is a real stand up guy who stands behind his work and the work of his team - and if there are any issues just be polite, voice them to him, and he will make sure you are taken care of. Despite some initial hiccups I will absolutely be using Adam and his team again for future projects and maintenance. Can’t say enough good things about these guys. Timely, professional, trustworthy, and great customer service. They turned a bummer of a situation into one that has made me a lifelong customer. Thanks Adam

  • Review 17 (2024-08-14 - Rating: 5)

    Mr Rooter came to fix my shower which was leaking. The plumber came within days of me calling and fixed the issue in about an hour. I am very pleased with their service.

  • Review 18 (2024-07-09 - Rating: 5)

    I was referred to Mr. Rooter by my plumber. He said they are the best, and I concur! They showed up very quickly and promptly diagnosed my plumbing issue and working to resolve it. They gave me the pricing prior to performing the work. They are very professional, and I would recommend them highly.

  • Review 19 (2024-11-18 - Rating: 5)

    Jeremy did an excellent job explaining everything and suggesting future maintenance protocols for my home. Highly recommend.

  • Review 20 (2024-07-02 - Rating: 5)

    Mr Rooter has helped me with everything from a simple repair of a sink drain to managing a whole-house replacement of old leaking copper lines. Their service and skill have been exemplary. Plus they only seem to hire friendly people.

  • Review 21 (2024-10-21 - Rating: 5)

    The guy was very nice and polite and helped me to decide what was best for my problem, he knew his job well, Thanks!

  • Review 22 (2024-12-11 - Rating: 5)

    Very knowledgeable tech who was great to work with. Company was responsive when I really needed help! Tops!

  • Review 23 (2024-08-16 - Rating: 5)

    Very happy with this company. They communicate very well, did the job, and cleaned up afterwards. I will call them again.

  • Review 24 (2023-12-05 - Rating: 5)

    They are the absolute best plumbing service Ive experienced. Michael is very patient and reassuring on the phone when taking your call. They get every detail. And the team of Dave and Jake has helped us tremendously around the holidays now twice for issues we didnt expect with a broken pipe and the line. They take time to listen to every question you have and answer you. And the best thing is that they totally know the ins and outs of the house when they return for a job months or years down the road. One of our preferred businesses in Western North Carolina.

  • Review 25 (2025-01-04 - Rating: 5)

    Dave was courteous, came a day earlier due to a cancellation, got straight to work, figured out the issue quickly, snaked our line in both directions, video’d the entire length of piping, and further explained potential issues that may arise in the future due to our 102 year old house and plumbing. On top of it, he was smiling and funny at times. My husband is quite capable of fixing many things house related, but we needed a professional on this particular issue. Dave shared his expertise and knew his craft well. We were bracing ourselves for a steep bill at the end of it, and were pleasantly surprised!Yes! Definitely call this company and ask for Dave and his professionalism. Totally worth it!! . ~~Robin in Asheville, NC

  • Review 26 (2024-12-25 - Rating: 5)

    Quick response and repair of my plumbing issue. Would not hesitate to recommend them for future work.

  • Review 27 (2024-03-11 - Rating: 5)

    We had a cast iron drain pipe in our basement rot out. We called Mr Rooter and they had a technician out in 10 minutes. The next day Dave Bunk came by for a second opinion and called in to rearrange his schedule to take care of us that day.All the work looks great, they cleaned up leaving the room better than they found it. Couldn’t be happier with our service from Dave and team.

  • Review 28 (2023-10-12 - Rating: 5)

    Face it, plumbing is expensive, so it’s challenging to feel good value, but I was lucky enough to get Dave and his associate to work our job. They were through, effective and efficient. And they cleaned up after themselves. They responded quickly to my Angi request, came out, gave me the estimate, and a couple of hours later, the job was done. Thank you! They also guarantee their work for FIVE years.

  • Review 29 (2023-11-01 - Rating: 5)

    A quick 8am phone call to the helpful receptionist, and Dave and his assistant were out to us within 2 hours. They detailed what they were going to do to figure out our clogged pipes; then determined that roots were our problem, via their pipe-camera. They quickly pushed their saw through our main pipe; re-filmed; and showed us all the film. They gave us extra info (such as the neighbors pipe being connected to ours!), gave us practical options for future (new pipes), and even spoke with our local city water guys about that new pipe work. And, gone by 1pm after wed paid what wed agreed to. Mr. Rooter provided a professional and helpful service, they could not have been better. Thank you - well be back for future work.

  • Review 30 (2024-09-16 - Rating: 5)

    It was great! I have a 100 year old home and Dave handled our issue like the pro he is !

  • Review 31 (2024-04-13 - Rating: 5)

    Jeremy came again with a leak under my sink. He identified the problem immediately. Again, he called to let me know when he would be arriving. This is a great company that responds to people right away. I love the same-day service. Jeremy called to let me know when he would be arriving. After discussing the faucet problem, he helped me decide which faucet to buy to replace the current one and why it would be the best purchase. We coordinated my picking it up and his arrival, so he could begin installing it as soon as he arrived. He explained what he did and gave tips on potential situations that could be handled in-house. Also, Jeremy explained what paperwork needed to be saved and how to contact the faucet company if and when needed. The paperwork I signed was explained in full. I was very pleased with his work and attitude.

  • Review 32 (2023-12-28 - Rating: 5)

    Dave Bunk and the man working with him were efficient and cleaned up all work areas (this was much appreciated). We found them to be a pleasure to have do our repairs and will certainly call on Mr Rooter in the future for any plumbing issues...but, certainly we hope we wont have any issues :-)

  • Review 33 (2024-06-15 - Rating: 5)

    This plumber is the best! Prompt, great diagnostician, good listener, helped me explore options, went above and beyond. Impressive! I am a loyal customer for life!

  • Review 34 (2023-08-29 - Rating: 5)

    Dave Bunk is an exceptional plumber who provides high quality work and delivers it with integrity. We have used him multiple times in our home. He is professional, knowledgeable, and communicates with you every step of the way. He will always leave you feeling confident that the job was done right. We will continue to use him for all our future plumbing needs. We highly recommend his services.

  • Review 35 (2024-09-06 - Rating: 5)

    Very prompt, knowledgeable, friendly service. wouldnt hesitate to recommend Dave to anyone. thanks.

  • Review 36 (2023-07-12 - Rating: 5)

    Was able to come out the same day...others were booked weeks in advance. Arrived earlier than expected. Gentleman was courteous and very knowledgeable. He found a surprising problem that was a surprise to all of us! Although not cheap in price, the satisfaction & overall service was great.

  • Review 37 (2024-11-01 - Rating: 5)

    I always enjoy Jeremy. He is a wonderful asset to your company.

  • Review 38 (2023-02-15 - Rating: 5)

    Adam and his crew were very professional and knowledgeable. I would call on them again in the future. They did a great job and communicated with me about the repair in detail. Adam seems very smart, strategic and patient with the process. His confidence will make you feel at ease that you are in good hands. I am very thankful to have found him. Portions of my sewer lines were lined and coated in a commercial building.

  • Review 39 (2024-09-07 - Rating: 5)

    Great customer service 👍 job well done 👍 now I know who to call for my plumbing service thank you.

  • Review 40 (2022-12-22 - Rating: 5)

    Have used Mr. Rooter for several plumbing needs, such as repiping my down stairs bathroom, installing a new sump pump, correcting a slope of some pipes from my upstairs bathroom, installing 2 high flush toilets and doing the annual maintenance of my tank less water heater. I like how they send out the same person each time. That way you dont have to spend time discussing the previous work that was done. David has been my technician each visit. He stayed past the normal business hours to get the job(s) done quickly so I would have access to my daily plumbing needs. He is an awesome guy! I also like how they get David out here quickly and not have to wait weeks to get service. I got a quote for some of my projects from other plumbers and even tho they werent the cheapest, I liked how they wouldnt charge more if once they started the work they needed to spend more time or needed additional materials. Overall, great customer service, David is wonderful, he cleaned up after the work, didnt leave me hanging around for them to show up and did a quality job.

  • Review 41 (2024-04-17 - Rating: 5)

    There technician did a great job. He was professionalExpain ed what was wrong and fixed the problem. We were very pleased with his work and his professionalism.

  • Review 42 (2022-09-07 - Rating: 5)

    I had a remodeled basement job with lots of plumbing work to be done and could not get a plumber for weeks and weeks. Mr Rooter sent the technician Paulto my house who assessed the situation, gave me a very good estimate, and was able to do the work that day!!! He was very professional, courteous, and most importantly he was excellent at what he did. He was efficient, his work was meticulous, and I couldnt recommend him more highly. Outstanding in every way!

  • Review 43 (2022-07-12 - Rating: 5)

    The two Mr. Rooter technicians were very knowledgeable. We had some water heater issues handled by another company that required flushing of all pipes. They did the difficult ones. They repaired a leak and installed new faucets. We had a very expensive filtration system that was never working right installed by another company. The Mr. Rooter people helped repair some issues there as well. We have now become solely Mr. Rooter customers. Dave and Jacob were so great, polite and helpful.

  • Review 44 (2023-11-19 - Rating: 5)

    Jeremy & Juan were amazing. They assessed the problem, explained the proposed work, went and got the items to do the repair and stayed until 8:00 PM fixing it. VERY impressed.

  • Review 45 (2023-05-30 - Rating: 5)

    Had an issue with my shower and Mr Rooter was able to get someone out to look at it asap! Had another issue arise, and the field manager was able to reach out and come up a resolution within a matter of minutes! I appreciate the attentiveness and communication with Mr. Rooter!

  • Review 46 (2023-07-28 - Rating: 5)

    This company exceeded my expectations. I had a complicated issue with a residential lift station and they were very knowledgeable in how to repair it. They offered me options based on what I wanted to spend and did not pressure me to take the most expensive option. They were very professional. they were on time and cleaned up the job site. I would highly recommend

  • Review 47 (2023-07-31 - Rating: 5)

    Came earlier than originally quoted! The technician was professional and performed the task of clearing some clogged drains in quick fashion. It was some work that another contractor failed to do successfully. The tech even took out his scope and showed me what my sewer line to the road looked like and what kind of shape it was in. Great service indeed.

  • Review 48 (2022-12-16 - Rating: 5)

    Jeremy was awesome. Very professional. Friendly and courteous. Installed new water line from meter to house. Did a great job quickly and sowed new grass seed and scattered hay to repair lawn. Will definitely use them again. Thank you Mr. Rooter.

  • Review 49 (2020-10-10 - Rating: 5)

    I found Mr. Rooter to be professionally managed from the office to the field. Everyone was polite and professional. My appointments were set up quickly. The service representative who came to my home was very professional, knowledgeable and helpful. I have used this company several times and find their commitment to doing a good and fair job is it’s top priority.

  • Review 50 (2023-01-04 - Rating: 5)

    I love the standard pricing by job instead of charging by hour. Jeremy was excellent he explained everything and gave me options and didnt just say, This how has be done. I will definitely use yall again and Ill be asking for Jeremy again. Best experience every had with a plumber. You got client for life.

  • Review 51 (2020-03-10 - Rating: 5)

    My Hot water heater began leaking over night, and I called at 8am - I had done business with Mr. Rooter before in installing a natural gas generator - and they were very personable and efficient - same for this job. By 10am a two man crew was here and had the job done replacing my heater by 3. $1800 may be high, I didnt comparison shop - but everything is expensive these days. Pleasant fellows who knew what they were doing. Good experience.

  • Review 52 (2023-02-07 - Rating: 5)

    Paul came out within 2 hours of my call and quickly found my leaky pipe. He then made other suggestions which I appreciated. He was thorough and worked quickly and neatly. I will definitely call Mr. Rooter again.

  • Review 53 (2021-10-07 - Rating: 5)

    We had excellent service from Mr.Rooter, specifically Jeremy Wheeless and his assistant. Jeremy was knowledgeable, professional and identified our plumbing issue in our 4 year old home. He communicated the issue to us very well. He was also friendly and kind. He deserves a raise. Thank you.

  • Review 54 (2017-02-07 - Rating: 5)

    From start to finish, Ryan and his team were completely professional and competent. All deadlines were made as we had our entire home re-plumbed. He was very open to explain what he was doing as he went, brought us questions as he needed and always made sure we understood what he was doing. Over 3 days he (and his team) worked hard, friendly, and competently. Mr. Rooter is not the cheapest in town, but the peace of mind we have far outweighs the investment we made to have excellence. Well done.

  • Review 55 (2023-12-07 - Rating: 5)

    Mr. Rooter came out and assessed our issue very quickly and was able to give us a quote immediately. We were puzzled by what was going on but Mr. Rooter took great care of us!

  • Review 56 (2023-09-23 - Rating: 5)

    I called 3 companies, put off to next week for 2, and Mr Rooters team showed up early, diagnosed the problem, went back for heavy pressure washer drain cleaner and found exit for the drain and a pile of big roots growing inside the drain, cleaned all and done in 40 minutes or less. i was impressed

  • Review 57 (2019-09-25 - Rating: 5)

    We had a drain pipe break in the outside wall of our house. I called Mr. Rooter and they scheduled an appointment for following Saturday. I work from home and was concerned about plumbing repairs disrupting my work. The weekend appointment was perfect. David called 30 minutes before arriving on time. He was able to quickly identify the problem and give us a quote for the total cost of the repair. He completed the work in a couple of hours without cutting through the wall! He worked very neatly and cleaned up when he was finished. We will be happy to use Mr. Rooter for future plumbing issues. We even got a quote for another job we plan to have done in the near future.

  • Review 58 (2020-07-01 - Rating: 5)

    I have had to call Mr. Rooter twice recently on 2 different properties. David was the technician on both of those calls. I cannot say enough good things about this young man. He was extremely knowledgeable and professional. He didnt act like he was in a hurry and he explained everything so patiently, gave us options and completed the work timely. Whoever hired him hit a home run! I HIGHLY recommend Mr. Rooter because of David!

  • Review 59 (2023-06-10 - Rating: 5)

    Had a badly clogged drain. They were able to fix it quickly and efficiently. Other business quoted me weeks before they could get to my house. These folks were there in a day. Very appreciative to have my kitchen sink back! Thanks again!

  • Review 60 (2021-11-22 - Rating: 5)

    My sewer outlet had backed up in a new house for me (old house). You were able to fit me in days earlier than another provider. Jesse was on time, efficient, informative and nice! He got the roots drilled out and inspected my entire line. He also looked around and gave me some info about the date of the replaced water line, date of my water heater etc. I will use Mr. Rooter for this and other plumbing needs. Thanks for getting me flowing!

  • Review 61 (2023-04-18 - Rating: 5)

    We had a major mess and complex set of septic problems, including raw sewage in our basement storage areas here at our Millies Mountain Farm beginning the day before Good Friday, lasting through the Easter weekend and into the following week. It involved not only dealing with cracked 50 year old septic lines, but also with discovering where additional leakage was happening underneath the farmhouse on lines from another building that had never been mapped prior to our occupancy here. Paul Ososkalos, our ongoing primary resource from Mr. Rooter, was not only highly professional, calm, and competent in this difficult situation. He also truly went beyond the call of duty at a really tough time for us with meticulous attention to detail and great technical skill. Were deeply grateful to you, Paul, and to all of the team members you worked with to resolve this difficult situation. We wish you all the very best, Juanita Brown and David Isaacs,

  • Review 62 (2019-11-26 - Rating: 5)

    We loved our experience with Mr. Rooter! They were kind, professional, and thorough. We recently bought a house and needed to replace all of the water pipes; they did an amazing job and walked us through the process in detail. We live on the mountain so the project was challenging but they handled each obstacle well and worked extra hours so my children could have running water. We will definitely be using them again!

  • Review 63 (2022-06-14 - Rating: 5)

    We have had occasion to call on them a handful of times over the past few years, and every time it has been a good experience. From Michael who answers the phones, to friendly and knowledgeable plumbers who always show up on time or early, to the pricing. They are an excellent company in every respect and we would highly recommend them to anyone. We are so glad to have found them!

  • Review 64 (2020-04-16 - Rating: 5)

    I would recommend Mr. Rooter Plumbing to my family and friends. They had a quick response time to my issue and found a solution quickly. The tech Jeremy was fantastic, he was very personable and answered any questions that I had. They take their time and do not rush to do a quick fix and they are willing to drive a long distance to find the part that is needed to fix whatever they are working on at the time. I will definitely be calling Mr. Rooters if I have any more plumbing issues! They also support our military which I think is fantastic!

  • Review 65 (2021-03-05 - Rating: 5)

    We have been having problems with our system backing up intermittently. Jeremy came out and scoped the line with a camera. By the time he left, I was completely educated on our system. He not only showed me the problem on the cameras screen, he explained all of the different repair options as well as the pros and cons of each.Before having Mr. Rooter come out, I had consulted with 3 other plumbing agencies - both the big guys and the mom and pops. Jeremy and Mr. Rooter were by far the best option. I wholeheartedly recommend them.

  • Review 66 (2020-02-18 - Rating: 5)

    Anytime I needed help they were quick to respond and gave me a quote so I knew what to expect. The work needed to be done was not only quick but efficiently done. Among all the work I have had done which have been several things through the years, I had a hot water heater replaced which required an inspector to come and approve the work. The inspector stated that it was the cleanest most efficient work he had ever seen. I am so glad that I chose this company. Not only great work but polite, professional and great to work with.

  • Review 67 (2022-05-21 - Rating: 5)

    Dave, the service technician, and his assistant arrived on time, evaluated our needs, made recommendations, then performed the repairs in a timely, professional manner. He was great at explaining in detail what he was going to do and why. I will definitely call him again when the occasion arises.

  • Review 68 (2022-11-25 - Rating: 5)

    If there were 10 stars to rate performance, I would click on #10! Called at 9:30am and got appt for next day, but w/offer to contact me if any cancellations today. 30 mins later, had a call from Jeremy offering to come - he was 20 mins away. Toilet not flushing due to broken flap not sealing flush pipe so tank couldnt refill. Jeremy gave me 2 options, with clear explanation of each. Both were very reasonable. Job was completed within 30 mins and he even lowered the water level a bit to help save some $ on my water bill!

  • Review 69 (2020-07-16 - Rating: 5)

    Dave gave me a 20 minute heads-up call before arriving, and was 15 minutes early. He was very nice - very professional, extremely knowledgeable, and very patient ! I learned a lot about the plumbing in my home. I will definitely use Mr. Rooter again, should the need arise! A+++

  • Review 70 (2020-10-20 - Rating: 5)

    Mr. Rooter provided prompt service by a professional & knowledgeable technician. David worked all afternoon to find & fix a leak in our outside water line while also taking the time to explain the leak detection and repair process. Before he left he also cleaned up the area to reduce the mud & replaced the landscaping rocks & bushes. We really appreciate the all of the effort to fix our problem at a very fair price!

  • Review 71 (2022-04-07 - Rating: 5)

    On time... actually arrived early but only after they called to make sure that worked for me. Totally professional. Took care of my issue and gave me an estimate for the bigger job that is required. Not cheap but plumbers that know what they are doing and have state-of-the-art equipment are never going to be inexpensive.

  • Review 72 (2020-11-13 - Rating: 5)

    Another great service experience with Mr. Rooter Plumbing of Buncombe & Henderson Counties! Ive used this outstanding Asheville area plumbing company several times over the past few years and have had a great experience each time. This week their technician David was on-time, very professional and super-tidy with his work. He listened to what I needed, was helpful with making suggestions on selecting a new faucet and was able to provide me with an estimate and special order pricing very quickly. Thank you David and Mr. Rooter

  • Review 73 (2020-07-23 - Rating: 5)

    I cant recommend Mr. Rooter enough! Adam was so professional and also genuinely kind and efficient. They helped clear out all our gutter drains that were extremely blocked with roots. They worked quickly and also walked us through every step of the way. The price was very fair, if not overly fair, but we didnt complain. :) Thanks Adam and Mr. Rooter team!

  • Review 74 (2020-06-09 - Rating: 5)

    David Gillikin was terrific. Our water heater had conked out and David helped us make the right choice for going forward, then spent the better part of the day installing it. He is professional, personable, polite. We have always been pleased with Mr Rooters service, and this was another banner experience.

  • Review 75 (2021-03-03 - Rating: 5)

    I called another rooter in town to unclog a drain and after they gave me an extremely high quote, I decided to get a second opinion with Mr. Rooter. They were knowledgeable, professional, and honest. I was able to have my issue handled promptly at a fair price. Would highly recommend.

  • Review 76 (2022-01-27 - Rating: 5)

    I love Mr Rooter they do all my plumbing for my B&B. They are problem solvers, professional, available and courteous. Just had 6 toilets installed in 1 day! took the old ones and all the card board away. You would never have known they were there except I have 6 brand new toilets!!

  • Review 77 (2021-04-02 - Rating: 5)

    I was so pleased to get an appointment within 24 hours of discovering that the drain pipe going from my house to the street was completely stopped up and waste water was backing up into my house. I expected it would cost a few hundred $$ to get it resolved, and feared it would be more if it was necessary to dig up the clogged pipe. But their technician, David, showed up with the right equipment for the job, and cleared the blockage which was 25 feet down from the cleanout. He showed me video of the pipe and explained why the trouble had occurred to begin with. He gave me good advice to avoid future problems. He was polite and friendly, and spoke with the voice of experience and expertise.The cost was a little higher than I expected, but not a lot, and they gave me the option of declining the estimate with no charges incurred. Im glad I didnt. What a relief! To know what I now know, confident that I can avoid future problems with this drain pipe.

  • Review 78 (2024-11-05 - Rating: 5)

    We were in deep doo doo! LOL! And Adam came to the rescue after hours to help us in our time of need. He is one of the kindest and most gentle souls and takes care of shit when you need him most. All kidding aside. This company is exceptionally professional and they are the only company in town allowed to touch my pipes! Thanks Adam and Lisa! You all are the best! :-)

  • Review 79 (2018-01-12 - Rating: 5)

    Called Mr. Rooter to replace a hot water heater and address a pressure problem. Very knowledgeable tech and service was performed promptly and cleanly with modern tools and quality parts. Can’t recommend enough. Great service. They also work evenings and nights if necessary, not just for emergencies but for full installs—super convenient.

  • Review 80 (2020-06-08 - Rating: 5)

    Responded very quickly to an emergency clogged drain on the weekend. The technician, Dave, was very professional and knowledgeable. Gave an on the spot quote before starting any work, then completed the job thoroughly and efficiently. He clearly explained the problem and exactly what he was doing to fix it, every step of the way. The on-call dispatcher Allan and the office representative, Michael, were also friendly, helpful and very responsive. A great team!

  • Review 81 (2021-08-21 - Rating: 5)

    We hired Adam and his team to install a couple sinks and a hot water heater in our bakery in fletcher. The guys were punctual, professional, and polite. This was not an easy job for the space we have used to be an office. They presented us with multiple courses of action with the pros and cons of each. The job was done quick, efficient and neat. Mr. Rooter is an amazing plumbing company with a lot of great and knowledgeable people that work there. Would HIGHLY recommend them for any task, plumbing related. They are extremely talented at what they do. Thank you guys!

  • Review 82 (2014-04-14 - Rating: 5)

    I am a new homeowner. First home I have ever owned, bought it July 2013. We recently had our first home emergency. Back up sewer. Yuck.We call late Friday night and dispatch quickly told us our options. A crew could be there in a hour (which would have been around 3 AM) or late morning. We went to bed opting for a late Saturday morning plumbing emergency.Our plumber Adam was kind and trustworthy. We had several options and he told us the advantages and disadvantages of each. He also offered us a price up front that wouldnt change once the work started. What a relief.They worked quickly and efficiently. It was a great experience using Mr. Rooter.

  • Review 83 (2022-12-09 - Rating: 5)

    We have the maintenance contract with Mr. Rooter based on the excellent service they provided this time last year. During the inspection Dave found several issues and handled all of them on the same trip. He followed Covid-19 safety guidance and did an excellent job on his repairs.

  • Review 84 (2022-08-10 - Rating: 5)

    Paul assessed the situation with the toilet and explained first and second steps to clearing the clog. He was able to clear it pretty quickly. Paul was polite and very professional. We will use Mr. Rooter again based on this positive experience.

  • Review 85 (2020-08-15 - Rating: 5)

    Great customer service. They installed a whole house water filter for us. The plumber who came to scope out the project was very informative and provided alternative choices that fit different budgets. He checked out our plumbing system and discovered other aspects that needed attention. When they came in to install the filter, they were very respectful and communicated when they were arriving, wore face masks and shoe covers, and did exactly what they said they were going to do in a quick and efficient manner.

  • Review 86 (2021-03-17 - Rating: 5)

    Buddy was exceptional! He arrived early, diagnosed the problem quickly, and got it fixed promptly. We were very grateful for his knowledge and getting our issue fixed efficiently. I highly recommend Buddy Hebert with Mr. Rooter Plumbing.

  • Review 87 (2017-11-03 - Rating: 5)

    Back in May of 2017, my wife and I purchased a home built in 1989. Our previous home was new construction, but after building a new home to move into fell through, we ended up purchasing an older home. Within three days, the main sewer line clogged on a Sunday evening, and warranted a visit by Mr. Rooter. The office representative I spoke with recommended Dave, and with the mutual agreement to wait for morning, my wife, children and I went to bed. Dave came promptly the next morning. After some investigation, tree roots growing into the sewer line were determined to be the cause of the problem. Dave remedied the problem quickly, as well as pointed out some additional issues with the sewer line that would need to be addressed within a few years, mainly due to some shoddy workmanship on the sewer line from years gone by. By the time he was done, I had peace of mind knowing the tree roots were gone. I also had two quotes in my hand - one for some repairs to the sewer line, and another for an entire replacement - that I could plan and budget for. On another occasion, I had Dave as well as field manager Adam out to my house for some mystery noise from our hot water pipes. We eventually determined that the issue was due to the fact that the upstairs bathroom has deflection; because of the deflection, the piping is closer to the edges of the mounts and since heat expands, it causes the sounds we hear when we run hot water in the master bathroom. Since we are planning on remodeling the bathroom in the future, that issue will be taken care of. Most recently, I had Dave out to investigate an issue with our downspout drain not draining properly when it rains, and consequently backing up and over-flowing where the gutter downspout connects to the drainage line in the yard. What we ended up discovering was shocking; when the cable line had been ran, the drainage line had been severed completely in two, and then left that way! There was no more pipe for the water to drain through! Eventually, the hole filled up with mud until present day, when it would no longer drain at all. Since it honestly is an easy fix; new section of corrugated pipe and some couplings, I proposed to fix it myself. We chatted about some leaking hose valves that I have that we plan on replacing when the house is resided. He said to just call and they can come out and replace the cartridges with brand new ones when were ready. This is what I like about Mr. Rooter - its more than a company, its a relationship. Dave and I are learning the house together, and were a team helping to make the home better. Every repair fixes a problem and helps protect my investment as a homeowner. I am proud to have Mr. Rooter as my plumbing professional of choice.

  • Review 88 (2021-02-27 - Rating: 5)

    As a Realtor I have used Mr. Rooter multiple times for my clients as well as my own home repairs. I have had nothing but incredible experiences with Adam and his team. I highly recommend their services and find them to be fair, knowledgable, and most of all - willing to help!

  • Review 89 (2023-06-18 - Rating: 5)

    Mr.Rooter came out on a weekend and resolved our plumbing issue. This is third time we have used Mr.Rooter and everytime has been professional and on time as scheduled. I highly recommend Mr.Rooter!!

  • Review 90 (2020-01-22 - Rating: 5)

    Emergency calls are answered quickly -- in my case the same day. A reasonable estimate is given up front. If the customer agrees, the work is done immediately. Dave Bunk is a great technician who knows his work. He explains sewer-line problems clearly, does his work effectively and cleans up the work area when finished. This company is professional, has fair pricing and does not try to sell the customer any unneeded products or services. I have no hesitation recommending their work.

  • Review 91 (2023-11-26 - Rating: 5)

    Technician arrived earlier than the appointment which was great. He was very professional and efficient and explained the issue and offered advice.

  • Review 92 (2023-12-21 - Rating: 5)

    I had a great experience with Adam and the team at Mr Rooter. Very professional approach and clear communications. I highly recommend them.

  • Review 93 (2020-04-14 - Rating: 5)

    The Technician was very professional and knew and understood his job. He went the extra mile. When I questioned him, as well as, gave him my option as to what needed to be done, he listened carefully and not dismissive. Thus, when the job was done, I got everything that I felt I needed and asked for, plus more (he used fast drying cement to fill in and cover the hole left by the old outside faucet, where bugs/mice were getting into the crawl space). I would highly recommend this technician/company to all of my friends.

  • Review 94 (2020-01-10 - Rating: 5)

    My company has been using Mr. Rooter Plumbing for a number of years. They are extremely professional and knowledgeable. I have always had quick response times. Their technicians are very good to deal with and always take care of my problems.

  • Review 95 (2020-03-30 - Rating: 5)

    Ryan did a superb job of preparing our kitchen for new appliances and installing them when everything was ready. He was always prompt courteous and professional. We are very pleased and will certainly use Mr. Rooter again.

  • Review 96 (2023-10-02 - Rating: 5)

    They make plumbing inspections AFFORDABLE to my buyers (Im a Realtor). Super fast and thorough service. Im thrilled. Jeremy was great!

  • Review 97 (2019-09-25 - Rating: 5)

    This is the second time we have used Mr. Rooter Plumbing. This time for a home remodel to replace kitchen sink, dishwasher, and 2 vanities. They were half the price of Four Seasons Plumbing and came out within 1 hr for service. Would highly recommend, very professional and reasonable. Ryan was our plumber and he was awesome!

  • Review 98 (2020-12-03 - Rating: 5)

    Adam, Juan and Ed from Mr. Rooter, along with Dusty the excavator were AMAZING! I had a very complicated situation with my plumbing, sewer, and the lay of the land, not to mention a huge 200-year old Oak tree that I was desperate to save. They redid all the plumbing under the house and rerouted my sewer line and water pipes (AND saved my tree), all the while meeting their estimate of time and cost. They showed up in the morning on time, finished the job when they said they would, I had water and sewer turned back on every night when they left, they cleaned up after themselves, and were all-around very pleasant to work with. I thought it would be a nightmare three days, and it ended up being GREAT. Would not hesitate to recommend Adam and Mr. Rooter.A+, 5 Stars, two thumbs up!

  • Review 99 (2020-03-22 - Rating: 5)

    I was very impressed with Mr. Rooter Plumbing. They originally gave me a time of around 5pm and then squeezed us in just about an hour later. We had water leaking into our floor from a broken toilet flange overnight, which damaged our floors. Ryan and Juan were the professionals that solved our problem and even got me in contact with a restoration company to come out the same day to assess our damage. Ryan explained the process and cost before any work was done so there were no surprises and got my approval before fixing other issues they found. It is never fun when unexpected plumbing problems arise, but these guys took care of our issue in a way that put us at ease. Definitely recommend.

  • Review 100 (2017-02-04 - Rating: 5)

    Jeremy from Mr. Rooter called 20 minutes before his appointment time to let me know he was on his way. He efficiently assessed the problems and told me my options, then did what was agreed upon for a reasonable price. Prompt, courteous and efficient! Well done!

  • Review 101 (2021-09-22 - Rating: 5)

    Nothing but great things to say about Mr. Rooter of Asheville. The tech who came out was extremely professional, explained everything in an understandable way, was respectful and very competent. The best experience that I have had with a contractor in a long time.

  • Review 102 (2019-07-17 - Rating: 5)

    Outstanding service and friendly plumber. Plumber explained everything in detail and was very thorough. I had a leak with my jetted tub upstairs and had called 7 other local Asheville plumbers who refused to even assess the leak. Mr. Rooter immediately said they would look at the leak, which they were able to fix within an hour. I really appreciated the service, the explanation, and the promptness of the service call.

  • Review 103 (2023-09-30 - Rating: 5)

    Paul was very professional and described what he was doing. We had two underground drain lines fed from downspouts. The lines were badly plugged with leaves and it took some very high pressure to dislodge the material and get the lines flowing again.

  • Review 104 (2019-10-18 - Rating: 5)

    I highly recommend Mr Rooter! David G. addressed my plumbing concerns with the utmost professionalism. He was very knowledgeable, thorough, helpful, kind and honest...the perfect combination when you need help.Thanks so much Lisa, your husband and your TEAM.

  • Review 105 (2019-12-27 - Rating: 5)

    There are not enough words to explain the gratitude I have for David at Mr. Rooter. David came out on Christmas Eve and assessed that there was an issue with our sewer pipe. He said he would go outside and dig in the dark to make sure that we had a working toilet for the Holiday. Luckily we had a second bathroom which had its own septic so we told him to go home and enjoy the holiday. He came back the day after Christmas and replaced our sewer pipe and also was able to detect a second issue that the septic was not draining. He told us the next steps we needed to take in order to find out what the problem was that was causing our septic not to drain. A tree had fallen in our yard a year prior and unbeknownst to us had knocked the pipe out and covered the hole with dirt. In other words, my house was constipated and the sewage had no other way to get out than the way it came in.David was very knowledgeable about plumbing and told us things I did not know like not to use chlorine tablets in the toilets. He also told us about improvements we can do to our existing plumbing for an added layer of protection. He was polite, considerate, and compassionate. Any person that would sacrifice their time with their family to ensure someone elses familys holiday is not ruined is a wonderful person and a friend in my book. If Mr. Rooter looks specifically for these kind of individuals like David, Mr. Rooter will always have my business.Thanks David. You truly are a special person and I am forever grateful for your help.

  • Review 106 (2021-01-18 - Rating: 5)

    We love their service. We first got involved with them about 12 years ago when they were the only plumbers who would come out to our house quickly to work on a serious plumbing leak that was threatening to flood our basement.We have used them for every plumbing need since in three different homes in the Asheville area. They are always prompt, professional, thorough, reasonable and very helpful.I cannot imagine ever calling another plumber in this area. They are the best.

  • Review 107 (2022-09-30 - Rating: 5)

    Mr. Rooter came out to jetter our septic tank. The crew was communicative, explained every detail, answered questions and provided an overall positive experience for this service. I will be calling this Mr. Rooter for all future plumbing needs!

  • Review 108 (2021-02-26 - Rating: 5)

    Ive used Mr. Rooter several times over the years. Most recently for an issue related to a tub... Consistently, theyve always been on time, professional, and very efficient and quick on the repair jobs. Will definitely use them again in the future.

  • Review 109 (2022-03-23 - Rating: 5)

    I need a replacement of the kitchen faucet. My Mr. Rooter master, Evan, came exactly at the appointment time, gave me the estimate of the entire job, quickly did what was needed and clean our kitchen drain that was half-clogged. Prompt and expedient work! Thank You!

  • Review 110 (2015-10-07 - Rating: 5)

    Brad Bailey and his partner (Jeff?) arrived within the hour I called. My water heater was leaking. They were both very professional and worked after hours to install a new water heater, replace kitchen sink faucet and bathtub faucet plus a few other plumbing problems. They quoted the cost before they did the work. Explained everything thoroughly and were patient with my questions and concerns about the cost. I was happy to see a very thorough description of the work done on my invoice.

  • Review 111 (2024-03-17 - Rating: 5)

    Very responsive to our sewer backup. Dave was thorough and helped us understand what happened that created our problem.

  • Review 112 (2020-10-04 - Rating: 5)

    The technician came the day we called with an emergency. Our hot water heater was leaking in our garage. It was replaced quickly for a fair price. The technician was very pleasant and seemed very qualified. We are very happy. Thank you for the hot water!

  • Review 113 (2017-02-28 - Rating: 5)

    We had a leak with our kitchen sink that we werent sure how big the problem was. Water would spray everywhere when we turned it on. Mr Rooter came out and tightened the nozzle that was loose. They spent longer driving to see us than actually in the house. Easy fix, NO charge, great service. Call Mr Rooter!

  • Review 114 (2022-11-12 - Rating: 5)

    Dave did an excellent job of trouble shooting and problem solving our water system issues. Water heating cleaning & service, finding a defective exterior valve delivering low water pressure and clearing a clogged shower. Good Job

  • Review 115 (2015-03-04 - Rating: 5)

    Had Mr. Rooter out to fix a leaking bathtub fixture as well as replace my garbage disposal. The crew were on time, very professional, up front with the pricing and did a great job. I would highly recommend Mr. Rooter for any plumbing needs!

  • Review 116 (2020-09-24 - Rating: 5)

    I am pleased to have used Mr. Rooter of Asheville for several years for different repairs. Most recently I had the entire house replumbed due to the age of the original plumbing. Dave Bunk was the excellent professional who did the work. His latest visit was simply a semi annual check to determine if all was well with the plumbing , which it was.

  • Review 117 (2021-09-03 - Rating: 5)

    Dave Bunk, the plumber that came out, was very professional and fixed the problem quickly. I was worried that we had an outside leak, but it turned out it was a toilet that had long needed repair. This was a rental property so I was not on site, but he communicated very well with me off site so we could get the job done with a minimum of disruption to my tenants. I would totally use them again.

  • Review 118 (2021-05-04 - Rating: 5)

    Appreciated Mr. Rooters response to my pump repair issue. Got a call saying they could show up hours before originally scheduled. Buddy Herbert, my technician, kept me apprised of each step of the process, and under promised and over delivered on the fix.

  • Review 119 (2020-01-24 - Rating: 5)

    Jeremy has gained terrific knowledge in making his decisions onwhat it takes to convey exactly the choices one has in fixing the problems.Plus, he was a first class young man. If all your service providersare that kind of person Mr. Rooter,you are very fortunate and that is why I can reward you with five stars!

  • Review 120 (2015-10-09 - Rating: 5)

    After my husband neglected the clogged bathroom drain honey-do for two weeks, I finally gave up and called in the professionals. I called Mr. Rooter this morning to come and finally take care of this chore, and was very happy that they had a same-day appointment available. Service techs Brad and Chris quickly got rid of the clog, and showed me a very useful way to address cleaning the plug to prevent drain clogs in the future. Having not paid a plummer previously for this type of job, I couldnt comment on whether the price was high or low - it certainly wasnt cheap, but outcalls rarely are. But the quick last-minute service, friendly and efficient staff, and the education they provided that will prevent this problem in the future definitely earns 5 stars from me.

  • Review 121 (2021-09-22 - Rating: 5)

    From start to finish it was a great experience, which is often rare. Found them to be prompt-arrived when they said they would. Professional and knowledgeable. Im confident in the repairs made. All for what I thought was a reasonable price. I would recommend to others.

  • Review 122 (2016-02-05 - Rating: 5)

    My wife and I had a toilet in the master bath leaking in the bowl and causing our water bill to triple. Changing the flap inside did not help and in messing with the inside of the toilet I had scraped off some rust causing a worse issue with the tank. My wife called mr rooter that afternoon and they had Richard there by 6pm. After a thorough analysis he was able to give us a simple and clear explanation of our options. We decided to buy a new toilet (one he suggested from Lowes) and they were here 2 days later (our earliest time) to install it. He finished in under and hour, had the boxing and old toilet removed and everything was ready to go. Great experience and will definitely use them again for any plumbing needs.

  • Review 123 (2020-03-27 - Rating: 4)

    I needed a gasket replaced in a pipe under the sink. Although the technician was very professional and did the work in a minutes time the cost was quite excessive. $175. I was well aware of what it was going to cost as he explained it to me before doing job. However, I think they should change their pricing policy to fit the job.

  • Review 124 (2023-08-30 - Rating: 5)

    Adam did a fine job. It was immediately apparent he knew what he was talking about and took care of our plumbing and equipment issues (Kohler steam generator malfunction) to 100% of my satisfaction.

  • Review 125 (2015-06-11 - Rating: 5)

    Brad Bailey and Oscar Amaya did several projects in my home: repair an outdoor faucet, install a new kitchen faucet, install a new water line my refrigerators ice maker, and clear out the water line from my washing machine. They were extremely professional, courteous, thorough, and knowledgeable. They took time to fully assess the projects before deciding on the best options to fix the issues. Their work is guaranteed and I would highly recommend them!

  • Review 126 (2017-08-30 - Rating: 5)

    Jeremy,a Mr.Rooter tech, arrived on time and quickly analyzed andcorrected my drain line problem. It was obvious to me that Jeremyhad considerable experience and was very competent. Mr.Rooterand Jeremy would be my first choice if additional repairs are ever needed.

  • Review 127 (2024-01-15 - Rating: 5)

    Jeremy was knowledgeable, courteous, and explained what he was doing. Cleaned up after his work. Very pleased!

  • Review 128 (2020-09-11 - Rating: 5)

    Jeremy came and repaired a leak. I had water all over my bathroom. He came within the hour. Jeremy called me while he was driving to my house to give suggestions on how to stop the water until he got there to fix everything. My first time calling Mr. Rooter, They will be first on my list to call again.

  • Review 129 (2020-09-28 - Rating: 5)

    David G. analyzed and made 2 recommendations for routing the outside drain which he suspected had clogging roots. I selected the high pressure system which also used a camera. David showed me the extent of the root infiltration and the partial pipe closure to the city main drain. He recommended that I contact Tryon public works to resolve this issue and was able to show me where the closure is located. David is very professional and informative. I highly recommend this company.

  • Review 130 (2022-06-02 - Rating: 5)

    Jeremy was extremely knowledgable and professional. Evaluated and replaced our pressure relief valve and the overflow tank on our water heater. Highly recommend this company and Jeremy.

  • Review 131 (2023-12-20 - Rating: 5)

    This is the third time we needed Dave Bunk from Rapid Rooter to help us out with our fixer-upper.Fast and reliable. A real pro!

  • Review 132 (2021-02-08 - Rating: 5)

    David of Mr. Rooter was AMAZING!! Very knowledgeable and kind. He took the time to explain the services and provided a depth of knowledge related to the plumping services at the school. We are very appreciative of the services of Mr. Rooter!

  • Review 133 (2020-01-26 - Rating: 5)

    I can not speak highly enough of David, the service tech who came to give me an estimate. He explained his findings as well as options for managing the problem(s) very clearly, and clearly knows his field. He was also very clear about company policy regarding various management options, and how charges are structured.

  • Review 134 (2015-06-22 - Rating: 5)

    Im a recent widow, who isnt used to dealing with household things. Since February I have had Mr. Rooter at my house four times for four different problems, and each and every time they were on time or before.time, professional, efficient and took the time to explain things in terms that even I could understand. They gave me options for service and an estimate of the cost. I could not be happier with the work, professionalism and kindness that I have received. Thank you Debra Baker.

  • Review 135 (2023-02-14 - Rating: 5)

    Easy to make an appointment. The technician arrived on time and went above and beyond to complete the requested services.Will certainly continue doing business with Mr. Rooter.

  • Review 136 (2020-07-01 - Rating: 5)

    Adam and his co-worker were great. They were very clear about our leak and repaired the pipes at one-third the cost they had originally estimated. We certainly would use them again.

  • Review 137 (2021-09-09 - Rating: 5)

    We have used this company multiple times for issues at our own home and rental houses. Always friendly, knowledgable, and able to fix the problem easily and speedily. Highly recommend! Thank you Mr. Rooter Plumbing!

  • Review 138 (2024-08-22 - Rating: 5)

    Fast, efficient and trustworthy. These guys are the best.

  • Review 139 (2015-05-17 - Rating: 5)

    Just had a 17 year old water heater replaced by Brad of Mr. Rooter. He diagnosed the problem, explained the pricing, and installed the new unit in an extremely professional manner. Very happy with the company and its employees.

  • Review 140 (2022-10-05 - Rating: 5)

    I have used Mr. Rooter several times over the last two years… Each time they have been responsive, honest, knowledgeable and corrected the problem… I would not use anyone else in Asheville/Weaverville… They are incredible!!!! Ann Robinson

  • Review 141 (2023-08-10 - Rating: 5)

    Mr. router was fantastic, very thorough. Found all the problems and took care of them quickly and appropriately. Highly recommended.

  • Review 142 (2022-06-24 - Rating: 5)

    Our hot water heater went out and not only did our technician show up early but he was able to replace our heater the same day. Remarkable.

  • Review 143 (2022-04-04 - Rating: 5)

    Mr. Rooter repiped our whole house from 60-year old copper pipe to Uponor Pex . They were timely, knowledgeable, skilled, and professional throughout. Youll have a job well done if you use them.

  • Review 144 (2022-06-19 - Rating: 5)

    Needed utility sink install. Evan was knowlegable and found a solution to the plumbing challenge. . Worked fast. Explained work costing offered how to work within budget. Over-all very satisfied.

  • Review 145 (2019-04-10 - Rating: 4)

    Quick response to a small (non emergency) plumbling problem, the gentleman that diagnosed and repaired the issue was polite, thoughtful, knowledgeable and quick. I would recommend Mr. Rooter to friends for plumbling issues in the future. As a side note even though I did not see any advertisment of this on their website they do have a military discount.

  • Review 146 (2020-02-09 - Rating: 5)

    We have used Mr. Rooter at least 4 times in the past 12 years and they always do a great job. Very prompt, informative and professional. Would definitely recommend.

  • Review 147 (2022-11-22 - Rating: 5)

    They were responsive, kept me aware of the timing and job status and completed work as discussed. The work was well done and on time. I will use them again as needed!

  • Review 148 (2024-08-10 - Rating: 5)

    Technician always arrives at the appointed time and completes the job in a timely manner.

  • Review 149 (2021-02-07 - Rating: 5)

    I’ve called on Mr Rooter a few times. They have been quick to book a service call (within 2 days) and they are professional, kind and thoroughly explain what they did or need to do. Highly recommend.

  • Review 150 (2019-12-17 - Rating: 5)

    I had the experience nobody wants. Needing a plumber at 7 PM on a Sunday. Mr. Rooter was fast, professional and the bill was about half what I feared it would be. I would 100% recommend them to anyone.

  • Review 151 (2023-05-10 - Rating: 5)

    Adam and the team did a masterful job relining an old cast pipe at Hatch Innovation Hub, they were timely, communicated well and were under budget, a trifecta!

  • Review 152 (2023-12-14 - Rating: 5)

    Quick same day service. Responded within 4 hrs of my call. Pleasant staff, as well.

  • Review 153 (2023-02-10 - Rating: 5)

    Dave does meticulous work. I didnt know I could be impressed looking at plumbing, but I was. He was also helpful and friendly.

  • Review 154 (2021-04-02 - Rating: 5)

    Called to have French Drain unclogged. The tech - Bud Herbert gave me all the information along with costs to help me make an informed plan. He was very good. I will use Mr. Rooter again.

  • Review 155 (2016-05-19 - Rating: 5)

    I have worked with this company many times in the past. They have always been extremely professional and helpful. We had a hard plumbing situation this time and they took time to diagnose our problem and helped us to repair the problem. I will definately be using them anytime we have a plumbing need..

  • Review 156 (2021-08-22 - Rating: 5)

    Professional, courteous and on time. They brought the big guns to unclog our under driveway drain. He worked very hard but it could not be done. I do appreciate all the hard work put into it

  • Review 157 (2023-01-27 - Rating: 5)

    Excellent plumbing company. Honest, professional and budget friendly. Mr. Rooter stands behind their work always.

  • Review 158 (2021-04-24 - Rating: 5)

    David was so professional, accurate and very thorough in diagnosing the blockage and getting accurate camera lengths for later replacement of a crushed sewer line. Highly recommend!

  • Review 159 (2022-03-15 - Rating: 5)

    Jeremy at Mr Rooter was a joy to work with: professional, happy to provide advice & insight, and efficient. Will definitely use these folks again in the future.

  • Review 160 (2023-06-07 - Rating: 5)

    Great knowledgeable service. They didnt assume the job was complete, they looked at it several ways and made sure the issue was solved. Id use them again.

  • Review 161 (2022-08-17 - Rating: 5)

    Did a great job; was able to make an appt with them earlier than all the other plumbing companies around town that I called. I would definitely use them again

  • Review 162 (2020-12-04 - Rating: 5)

    Thank you very much! David was very professional and courteous. He took the time to answer our questions. We will be using you again when/if we have any other plumbing issues.

  • Review 163 (2020-08-13 - Rating: 5)

    Wonderful, explain everything and extremely nice. Dave Bunk repaired 3 toilets for my mom Shirley DuCuennois. He will be back next week to do work on the sump pump.

  • Review 164 (2021-05-14 - Rating: 5)

    I love Mr. Rooter - the always come quickly and fix whatever is broken and they are knowledgeable and professional. My house is old and tricky and they always figure it out. Love them!!!

  • Review 165 (2022-07-23 - Rating: 5)

    The service was greatOne call ,,we agreed in time and Adam showered up as promisedPricing was clear and the work was done with great care . Adam answered all my questions and we couldn’t be happier.

  • Review 166 (2023-10-11 - Rating: 5)

    Needed to clean the main sewer line. Good service, careful and respectful to the property. Apart from the cost, nothing to complain about.

  • Review 167 (2024-02-22 - Rating: 5)

    The guys were great. Let me know when they were on their way, and explained everything up front.

  • Review 168 (2021-09-10 - Rating: 5)

    Adam was wonderful! Professional, really nice, punctual. I would call him again for any plumbing needs. Highly recommend!

  • Review 169 (2019-11-05 - Rating: 5)

    Great service, reasonable pricing and above all, Ryan was a great guy. Polite, smart and seemed to know what he was doing. I would hire him again in a minute.

  • Review 170 (2020-04-08 - Rating: 5)

    As good of a experience as you could hope for. Arrived on time, and dealt with the issue gracefully, considering the job at hand. Can’t recommend these guys enough. Thanks for helping us out before the issue became bigger!

  • Review 171 (2022-08-03 - Rating: 5)

    Our drain line got clogged and backed up; and of course it was a Friday and the day before we were leaving for vacation. I put in an emergcy call around noon and they were here and had it unclogged before 6pm. Vacation Saved! Thank You Mr Rooter!

  • Review 172 (2020-06-23 - Rating: 5)

    The plumber was very kind and got the job done quickly. They were very quick and responsive when calling and were even early both times they had to come out which worked great for us!

  • Review 173 (2020-02-10 - Rating: 5)

    As a contractor we have used Mr. Rooter in serval jobs and I am very impressed with their quality, customer service, and how quickly they get to jobs. I highly recommend them.

  • Review 174 (2023-08-03 - Rating: 5)

    Adam has aways been a pleasure to work with regarding the plumbing issues at our house.The staff is also very kind when I need to contact the office

  • Review 175 (2023-08-03 - Rating: 5)

    They are friendly yet professional, and go out of their way to explain exactly what theyre doing, and why. Ive always been impressed.

  • Review 176 (2020-08-23 - Rating: 5)

    The attention to the care of my home and details regarding placement of installed parts was very impressive. And the plumbing installer explained everything clearly. My wife and I are extremely pleased.

  • Review 177 (2023-12-02 - Rating: 5)

    Paul did an excellent job of installing and adjusting the installation of my new water heater.

  • Review 178 (2020-03-06 - Rating: 5)

    Awesome work and very helpful! Jeremy did great work and very down to earth. Definitely would recommend to other people. I will use them in the future.

  • Review 179 (2020-06-18 - Rating: 5)

    I called late on a Tuesday night about a busted pipe, they were there at 9 am on Wed morning. They fixed the problem promptly. They were not overpriced, they were not cheap, that is to be expected of a plumber.

  • Review 180 (2024-08-07 - Rating: 5)

    Very knowledgeable and very thorough job.

  • Review 181 (2024-06-11 - Rating: 5)

    Quick, efficient, knowledgeable. Accommodating to last minute change.

  • Review 182 (2024-02-10 - Rating: 4)

    They were very professional and polite. Reasonable price and good service!

  • Review 183 (2023-09-08 - Rating: 5)

    They responded promptly, explained the issues, and dealt with everything that same day in a professional manner. Highly recommend

  • Review 184 (2022-09-25 - Rating: 5)

    This plumber is the best.No matter what the challenge, he always does a great job!! I will always call Mr Rooter for our plumbing needs!

  • Review 185 (2022-09-05 - Rating: 5)

    Thank you so much for being on time and for being honest with what did and did not need to be done. It was greatly appreciated especially since I was out of town. I will definitely use you all again.

  • Review 186 (2020-09-03 - Rating: 5)

    Dave was great. Of the several plumbers we were dealing with, he was by far the most informative and helpful. Would highly recommend.

  • Review 187 (2021-12-23 - Rating: 5)

    Dave is great—have used him before, and will use him again. After several misfires with local plumbers, I have found my guy...assume all their personnel are capable, as well...

  • Review 188 (2016-12-15 - Rating: 5)

    My technician was very knowledgable and clearly explained all my repair options. He was on time and professional. I have had several excellent experiences with this company.

  • Review 189 (2020-02-28 - Rating: 5)

    Jeremy just left and we have hot water!! The charge was reasonable, he came on time, and knew what he was doing. Will definitely use again.

  • Review 190 (2016-08-24 - Rating: 5)

    The serviceman was Very knowledgeable and made the replacement with a new water heater Same Day! Very courteous as well. Highly recommend!

  • Review 191 (2019-10-27 - Rating: 5)

    Got a call within 15 minutes of contacting their call center. Offered to come that night but I chose the next afternoon. Technician called about an hour before to confirm directions and estimate arrival time. Seemed a bit expensive but I am not familiar with plumbing rates in this area.

  • Review 192 (2024-12-04 - Rating: 5)

    Dave is the man.

  • Review 193 (2017-01-19 - Rating: 5)

    Mr. Rooter responded quickly to my request and fixed my problem! Ryan, the technician, worked diligently until the broken water line was mended. Thank you!

  • Review 194 (2018-03-16 - Rating: 5)

    Fixed price bid, expertise and competence of the plumber, additional excellent advice was offered to address our other concerns. Very good experience.

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